No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

The Pines At Medford

185 Tuckerton Road, Medford, NJ 08055 · For profit - Corporation · 180 certified beds · (856) 983-8500 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Special Focus candidate (CMS is watching this home)Flagged for abuseResident-funds citations (F0569, F0570)3 immediate-jeopardy citations$215,633 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0569, F0570)
  • inspectors cited 3 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $215,633 in federal fines (most recent 2026-06-15)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
639 Stokes Rd · (609) 654-7556 · Call to confirm hours
Pharmacy
639 Stokes Rd · (609) 654-6884 · Call to confirm hours
Grocery
666 Stokes Rd · (609) 654-8422 · Call to confirm hours
Park
Gravelly Hollow Rd · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased11.5%8.7%15.4%better
Long-stay residents who lose too much weight6.6%4.6%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.6%0.9%better
Long-stay residents with a urinary tract infection0.8%0.8%2.0%typical for the state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms18.1%12.1%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.7%2.3%3.3%better
Long-stay residents whose ability to walk worsened5.6%8.2%16.1%better
Long-stay residents on antianxiety or hypnotic medication13.7%18.8%18.9%better
Long-stay residents given the seasonal flu vaccine95.1%97.2%95.3%typical
Long-stay residents with pressure ulcers1.6%5.4%4.7%better
Long-stay residents with worsening bladder/bowel control19.5%15.6%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table10.3%12.7%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine40.0%80.1%79.4%worse
Short-stay residents rehospitalized after admission36.4%24.9%22.6%worse
Short-stay residents with an outpatient ER visit10.6%8.1%12.0%better
Long-stay hospitalizations per 1,000 resident days1.962.071.67worse
Long-stay outpatient ER visits per 1,000 resident days1.131.111.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

46.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 91 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

46.9%U.S. median 51.5%
Got home and stayed home
10.5%U.S. median 10.7%
Went back to hospital
58.6%U.S. median 56.6%
Met the expected recovery
0.44U.S. median 0.31
Therapy hours / resident / day
0.17hours / resident / day
Physical therapy
0.22hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 58.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 29 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.44 therapist hours per resident per day in 2026Q1 — more than 74% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF46.9%CMS range 36.8–59.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.5%CMS range 7.6–15.010.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge58.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge41.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge48.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified96.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.7%CMS range 3.8–10.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.011.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.46
RN hours/ resident / day
0.81
LPN hours/ resident / day
1.67
Aide hours/ resident / day
2.94
Total nurse hours/ resident / day
0.33
RN hoursweekends
48.3%
Total nursing turnover
41.7%
RN turnover

How full it usually is: this home is certified for 180 beds and averages 102.9 residents a day — about 57% occupied, or roughly 77 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.94 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.46 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.67 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.60 hrs/resident/day on weekends vs 3.07 on weekdays — 15% thinner on weekends. RN hours go from 0.51 to 0.33 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

19
deficiencies at the latest standard inspection (2024-12-05)
11
at the previous standard inspection (2023-04-21)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

42 citations, most serious first. The 15 most serious are shown; the remaining 27 are one tap away and print in full.

  • Immediate jeopardy · L2024-12-05 · tag F0600 — failed to protect residents from abuse and neglect — widespread
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and review of pertinent documentation, it was determined that the facility failed to protect the residents' right to be free from neglect by not addressing residents' complaints of cold water for bathing and showering. The deficient practice was identified on 3 of 3 units (Birch, Cedar, and Dogwood). Refer to F 835L Interviews on 11/13/24, with both residents and staff, revealed the facility had no hot water for resident showering and bathing for months, and the facility was aware of the complaints. Temperatures obtained on 11/13/24, in both resident rooms and shower rooms on all the nursing units registered between 66.8 degrees Fahrenheit (F) and 82 degrees F. Interviews with the Maintenance Director (MD) confirmed water temperatures had been cold, that the water temperature should register at least 105 degrees F; residents and their families had complained; and the facility's boiler was underrated for the facility size. The facility's failure to protect all residents from…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Lcited before2024-12-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — widespread
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Part A Based on observation, interview, and review of pertinent documentation, it was determined that the facility failed to maintain hot water temperatures at a safe level to protect residents from third degree burns and serious injury on 3 of 3 units (Birch, Cedar, and Dogwood). Refer F 835L Hot water temperatures obtained on 11/16/24, in both residents' rooms on all three nursing units and in resident shower rooms on the Cedar and Dogwood units, registered between 117 degrees Fahrenheit (F) and 131.5 degrees F. Interviews with the Maintenance Director (MD) revealed that the facility's boiler system was undersized for the facility size; provided inconsistent hot water temperatures; and the residents' water used should be between 95 degrees F through 115 degrees F. The facility's failure to ensure the residents were protected from excessive hot water temperatures posed the likelihood of serious harm and injury from third degree burns. This resulted in an Immediate Jeopardy situation (IJ). The IJ began on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · L2024-12-05 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Part A Based on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to ensure that there was a Licensed Nursing Home Administrator (LNHA) who was physically present and actively involved by providing daily oversight to ensure all policies and procedures were implemented including consistently providing hot water for all residents' bathing and care needs. This deficient practice affected all residents who resided on 3 of 3 units (Birch, Cedar, and Dogwood). Refer to F 600L, F 689L Interviews on 11/13/24, with both residents and staff, revealed that the facility neglected residents' complaints of no hot water for showering and bathing for months, and that the LNHA had not been present at the facility in six months was aware. Temperatures obtained on 11/13/24, in both resident rooms and shower rooms on all three nursing units registered between 66.8 degrees Fahrenheit (F) and 82 degrees F. Interviews with the Maintenance Director (MD) confirmed water…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2024-10-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Complaint # NJ173186, NJ175516 Based on interviews, medical record review, and review of other pertinent facility documents on 10/09/2024 and 10/10/2024, it was determined that the facility a.) failed to follow Care Plan (CP) interventions for a resident which resulted in the resident sustaining an injury and b.) failed to update the CP and interventions after a resident-to-resident altercation occurred. The facility also failed to follow its policy titled Care Management Policy. This deficient practice was identified for 3 of 3 residents (Resident #1, Resident #11, and Resident #12) reviewed for care plans. This deficient practice was evidenced by the following: According to the admission Record (AR), Resident #1 was admitted to the facility with diagnoses which included but were not limited to, Unspecified Quadriplegia (a condition that causes paralysis that affects all a person's limbs), Chronic Pain Syndrome (persistent pain that last weeks to years), and Anxiety Disorder. A review of Resident #1's most recent Quarterly Minimum Data Set (MDS), an assessment tool dated 10/01/2024…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-10-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Complaint #: NJ00175516 Based on interviews, medical record review, and review of other pertinent facility documents on 10/09/2024 and 10/10/2024, it was determined that the facility failed to ensure that an avoidable accident was prevented because care plan interventions for providing paired care were not followed for Resident #1, and resident sustained a fracture. This deficient practice was identified for 1 of 3 residents (Resident #1) reviewed for incidents and accidents. This deficient practice was evidenced by the following: According to the admission Record (AR), Resident #1 was admitted to the facility with diagnoses which included but were not limited to, Unspecified Quadriplegia (a condition that causes paralysis that affects all a person's limbs), Chronic Pain Syndrome (persistent pain that last weeks to years), and Anxiety Disorder. A review of Resident #1's most recent Quarterly Minimum Data Set (MDS), an assessment tool dated 10/01/2024 revealed that the resident had a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY COMPLAINT #2718861 Based on interviews and review of pertinent facility documentation on 3/13/26 and 3/24/26, it was determined that the facility failed to provide a timely follow - up management and care of a resident's indwelling catheter to address urologist's recommended procedures. This deficient practice was identified for one of two residents (Resident #2) reviewed for catheter care and was evidenced by the following:A review of the admission Record revealed that Resident #2 was admitted to the facility with diagnoses that included but were not limited to: obstructive and reflux uropathy, congenital malformation of urinary system, and severe intellectual disabilities. Review of Resident #2's quarterly Assessment Minimum Data Set (MDS,) an assessment tool used to facilitate the management of care, dated 2/26/26, indicated that Resident #2 had a Brief Interview for Mental Status (BIMS) score of 99 indicating that the resident was unable to complete the interview. Further review of the MDS revealed that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Complaint #2604637Based on interviews, record review, and review of pertinent facility documents, it was determined that the facility failed to ensure medications were administered according to the physician's orders. This deficient practice was identified for 1 of 4 residents (Resident #2) reviewed for medication administration.This deficient practice was evidenced by the following: Reference: New Jersey Statutes, Annotated Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the state of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual or potential physical and emotional health problems, through such services as case finding, health teaching, health counseling and provision of care supportive to or restorative of life and wellbeing, and executing medical regimes as prescribed by a licensed or otherwise legally authorized physician or dentist. Reference: New Jersey Statutes, Annotated Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the state of New Jersey states:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-07 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Refer to F561 Based on observation, interview and facility assignment sheet review, the facility failed to ensure sufficient number of staff were available to provide nursing and related services to meet the residents' needs safely and in a manner that promotes each resident's rights, physical, mental and psychosocial well-being. This deficient practice had the potential to affect all 82 residents and was evidenced by the following: On 12/7/24 at 8:30 AM, the surveyor interviewed the Manager on Duty/Infection Preventionist (MOD/IP) who stated there were eight staff call-outs because staff were not paid. The surveyor reviewed the staffing assignment sheet for the 7 AM - 3 PM shift. The facility census was 82 with three nurses and four Certified Nursing Assistants (CNAs). The MOD/IP stated she called the Director of Nursing (DON) regarding the call-outs but was told the DON resigned last night. The surveyor asked what the plan was regarding staffing and the MOD/IP stated they have been calling staff asking if they could come in today but so far no one has accepted. Last night's MOD…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-07 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Complaint # 181482 Based on observation and interview, the facility failed to designate a Registered Nurse (RN) to serve as the Director of Nursing (DON) on a full time basis due to the DON resigning on 12/6/24. This deficient practice affected all 82 residents and was evidenced as follows: The facility's DON called the Department of Health Complaints' Hotline on 12/6/24 at 6:43 PM informing the Department that she resigned effective immediately. The surveyor entered the facility on 12/7/24 at 8:15 AM via a side entrance as the front door was locked and a handwritten sign was taped to the door instructing people to use the back entrance. At 8:50 AM, the surveyor spoke to the 7 AM - 3 PM shift Manager on Duty/Infection Preventionist (MOD/IP). The MOD/IP stated that the facility had eight employees call out due to not being paid. The surveyor asked if the Administrator or DON had been called. The MOD/IP stated she called the DON, but the DON told her that she resigned last night. The surveyor asked if the facility had an Assistant Director of Nursing (ADON). The MOD/IP stated yes, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-07 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain the boiler to provide consistent hot water temperatures within 95 to 120 degrees Fahrenheit. This deficient practice had the potential to affect all 82 residents and was evidenced by the following: On 12/7/24 at 8:30 AM, the surveyor calibrated a thermometer and obtained the following hot water temperatures for the Dogwood Unit: Pantry: 122. At 9:35 AM it was rechecked and the hot water temperature was 101. Shower: 122. At 9:40 AM it was rechecked and the hot water temperature was 101. room [ROOM NUMBER]: 123. At 9:33 AM it was rechecked and the hot water temperature was 86. room [ROOM NUMBER]: 116. At 9:36 AM it was rechecked and the hot water temperature was 86. room [ROOM NUMBER]: 97. At 9:38 AM it was rechecked and the hot water temperature was 101. At 8:53 AM, hot water temperatures for the Birch Unit were obtained and were as followed: room [ROOM NUMBER]: 62. At 9:45 AM it was rechecked and the hot water temperature was 60. Bath 2: 90.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-07 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and relevant facility record review, the facility failed to ensure that a resident (Resident #1) was assisted out of bed timely to participate in morning activities. This deficient practice was evidenced for one of two residents sampled for self-determination. On 12/7/24 at 8:30 AM, the surveyor interviewed the Manager on Duty/Infection Preventionist who stated that there were eight staff call-outs because they were not paid. The surveyor reviewed the staffing assignment sheet for the 7 AM - 3 PM shift. The facility census was 82 with three nurses and four Certified Nursing Assistants (CNAs). At 11 AM, Resident #1 requested to speak to the surveyor. Resident #1 stated that he wanted to get out of bed, but staff told him he would have to wait because the facility is short staffed. Resident #1 stated he was a hoyer lift (equipment to assist staff with transferring a resident) that required two people to operate. Resident #1 stated that he missed morning activities and coffee today. The surveyor observed the unit nurse was passing out medications and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-05 · tag F0550 — failed to protect resident dignity and rights — widespread
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of pertinent documents, it was determined that the facility failed to serve meals in a dignified, home-like manner by using disposable containers to serve food and beverages for residents who resided on 3 of 3 resident units (Birch, Cedar and Dogwood). The deficient practice was evidenced by the following: On 11/17/24 at 9:06 AM, Surveyor #2 and #4 observed the breakfast meal on the Cedar unit and observed that all hot cereal was served in a 1/4 pound plastic disposable container with a lid, and all the beverages were served in Styrofoam cups. On 11/17/24 at 10:10 AM, the surveyor observed the kitchen with the Food Service Director (FSD), who was preparing a fruit cup and pudding for meal service. The fruit cups were being placed into plastic drinking type disposable cups. The FSD stated that the facility had been using disposable diningware and confirmed that she did not have lids for any of the washable insulated bowls. On 11/21/24 at 9:09 AM, the survey team informed the Licensed Nursing Home Administrator (LNHA), in the presence of a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-05 · tag F0558 — failed to accommodate residents' needs and preferences — widespread
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of pertinent documents, it was determined that the facility failed to ensure that the telephones located in resident rooms were functional and residents were provided an alternate means of communication to accommodate their needs and ensure their well-being was maintained. This deficient practice was identified for 7 of 7 residents who attended a resident council meeting and on 2 of 3 nursing units (Cedar and Birch units). The evidence was as follows: 1. On 11/14/24 at 11:06 AM, Surveyor #3 conducted the Resident Council meeting with seven resident who were alert and oriented. During the meeting, seven of seven residents informed the surveyor that the phones had not been working. On 11/20/24 at 8:33 AM, Resident #61 informed Surveyor #3 that their phone had not been working. Resident #61 stated that the maintenance staff were unable to fix the phone. Resident #61 informed the nurse and the issue had not been resolved. Resident #61 stated, I feel like a motherless child, I feel horrible. On 11/20/24 at 8:59 AM, Surveyor #3 interviewed CNA…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-05 · tag F0570 — widespread
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and review of pertinent documentation, it was determined that the facility failed to ensure a surety bond was in full force and effect to protect the residents' Personal Needs Accounts (PNA) funds (resident funds that is held by the facility in an interest bearing account). The deficient practice was evidenced as follows: On 11/13/2024 at 10:27 AM, an entrance conference was conducted with the facility administration Director of Nursing (DON). At that time the surveyor requested a copy of the current surety bond with the contact information, and a list of all residents with PNA holdings. On 11/13/2024 at 2:19 PM, the facility provided a document titled Patient Trust Fund Bond (Bond) with [name redacted] insurance company, along with four other documents. The Bond included but was not limited to; sealed with our seals and dated this 20th day of February 2020. The second facility provided document was Principal's Acknowledgement which included but was not limited to; On 3/13/20 . witness my hand and official seal was signed but did not include any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-05 · tag F0607 — failed to have anti-abuse policies — widespread
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and review of pertinent facility documents, it was determined that the facility failed to implement their abuse policy by ensuring all newly hired employees were appropriately screened by conducting a criminal background checks prior to date of hire. This deficient practice was identified for 10 of 10 newly hired employees reviewed, and was evidenced by the following: A review of the facility's Freedom from Abuse, Neglect, and Exploitation policy with a reviewed date of October 2024, included .the organization will protect the resident right to be free from verbal, sexual, physical, and mental abuse. Resident must not be subjected to abuse by anyone, including but not limited to facility staff, other residents, consultants, or volunteers .1. Screening of potential staff . A review of the facility's Hiring policy with a reviewed date of November 2023, included facility provides equal employment opportunity to all persons qualified to perform essential functions of the position and an organized process for hiring .8. Prior to hiring the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · Fcited before2024-12-05 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and policy review, it was determined that the facility failed to; a) store food in a manner to prevent food-borne illness, b) maintain the kitchen environment and equipment in a sanitary manner, and c) ensure the water temperature was appropriate when utilizing the three-compartment sink to wash food preparation equipment to prevent potential for food borne illness. This deficient practice was evidenced by the following: 1. On 11/13/24 at 9:08 AM, the surveyor conducted an initial tour of the kitchen with the Food Service Director (FSD) and observed the following: - The door gasket and the door curtain on the walk-in refrigerator was torn. - The floor to the walk-in refrigerator was rusted and lifted. - The dish drying rack was rusted in appearance. On 11/13/24 at 12:04 PM, the surveyor observed the kitchen staff (KS #1) washing large pans in the three-compartment sink. The surveyor tested the wash water which felt cool, and registered 92 degrees Fahrenheit (F). The surveyor asked KS #1 if the water should be hotter, and KS #1 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-05 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, it was determined that the facility failed to ensure garbage and recycling was managed in an appropriate manner to limit the potential for vermin and the spread of bacteria. This deficient practice had the potential to affect all residents who resided on 3 of 3 units and was evidenced by: On 11/13/24 at 9:08 AM, upon entrance to the kitchen, and in the presence of the Food Service Director (FSD), it was observed that cardboard boxes were piled up the length of a door opening by the FSD's office to the wall and were stacked in egg creates, on the floor and in a bin and the pile was at least four or more feet high. The surveyor asked the FSD why it was piled up in the kitchen and the FSD stated she did not know why because it was usually picked up 1-2 times per week. The surveyor then exited the kitchen with the FSD to view the dumpster area in the rear of the building and the following was observed: -Two garbage dumpsters did not have lids covering the garbage bags that were visible and observed various debris strewn on the ramp leading to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-05 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, and review of facility documentation, it was determined that the facility failed to ensure that a facility wide assessment was reviewed and updated to identify: a) the required services and procedures necessary to protect the health, safety, and welfare of all residents; b) address staff competencies to provide resident care; c) review the facility environment to ensure safety; and d) ensure adequate facility resources to provide resident care and services. This deficient practice has the potential to affect 94 of the 94 residents at the facility during the time of survey. This deficient practice was evidenced as follows: On 11/13/24 at 10:27 AM, the survey team conducted an entrance conference with the Director of Nursing (DON). There were documents requested to complete the survey process which included but were not limited to; the Facility Assessment. The DON was unaware of a facility assessment. On 11/14/24 at 8:16 AM, the Licensed Nursing Home Administrator (LNHA) was present in the facility. The survey team made the LNHA aware of required documents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-05 · tag F0843 — widespread
    Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and review of pertinent documentation, it was determined that the facility failed to have in effect written transfer agreements with other Medicare and Medicaid participating facilities to ensure resident care during an emergency situation. This deficient practice had the potential to affect all residents and was evidenced by the following: On 11/13/24 at 10:27 AM, during the entrance conference with the facility administration, the facility was informed of documentation the survey team would need to review. On 11/14/24 at 12:00 PM, the surveyor asked the Licensed Nursing Home Administrator (LNHA) to view the written transfer agreement that the facility had with one or more hospitals. The LNHA was unable to provide the surveyor a written transfer agreement. On 11/15/24, the Maintenance Director (MD) provided the survey team with the facility's emergency preparedness book for review. The surveyors reviewed the book in the presence of the MD. The emergency preparedness book failed to contain any arrangements with other facilities in case of an emergency situation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-05 · tag F0847 — widespread
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, it was determined that the facility failed to ensure that a process was in place for explaining the arbitration agreement that was included in the admission Agreement, to residents prior to having the residents sign the agreement. This deficient practice occurred for 3 of 3 residents reviewed for arbitration agreements (Resident #23, #89, and #240) and was evidenced by the following: On 11/19/24 at 10:10 AM, the Licensed Nursing Home Administrator (LNHA) provided Surveyor #9 with a list of residents who signed into a binding Arbitration Agreement (AA). The LNHA stated the admission Director (AD) was responsible for having the residents sign the agreements. On 11/19/24 at 11:00 AM, the surveyor reviewed the facility's admission Agreement. Under section J of the agreement titled Quality of Service Disputes which indicated if any dispute arises concerning the services or quality rendered to the resident, under this agreement the resident agrees to submit to binding arbitration to resolve all matters. On 11/19/24 at 11:30 AM, the surveyor reviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-05 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interview, and record review, it was determined that the facility failed to maintain a comprehensive data driven Quality Assurance and Performance Improvement (QAPI) program with demonstrated evidence of a program to improve the quality of life of all residents. This deficient practice affected all residents who resided on 3 of 3 units (Birch, Cedar and Dogwood), and was evidenced by the following: On 11/13/24 at 10:27 AM, during the entrance conference was held with the facility administration, the surveyor requested: the QAPI plan, the QAPI program, the quality assessment and assurance (QAA) committee information, and the quarterly sign-in sheets for the QAPI meetings since the last standard survey conducted on 04/21/23. On 11/14/24 at 12:28 PM, the surveyor requested from the Licensed Nursing Home Administrator (LNHA) the QAPI plan, the QAPI program, the QAA committee information, and the quarterly sign-in sheets for the QAPI meetings since the last standard survey conducted on 04/21/23. The LNHA stated, I don't know where it is, but I will look for it. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-05 · tag F0867 — failed to act on quality-improvement findings — widespread
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, it was determined that the facility failed to implement a system to identify and initiate, a comprehensive Quality Assurance Performance Improvement (QAPI) program, that developed and monitored corrective action by failing to ensure: a) hot water was available consistently for all resident care, services and facility needs; b) water temperatures did not exceed safe standards to limit the potential for 3rd degree burns; and c) a safe smoking process was in place. The deficient practice affected residents who resided on 3 of 3 units (Birch, Cedar, and Dogwood). The evidence was as follows: Refer to F600L, F689L, F835L On 11/13/24 at 10:27 AM, during the entrance conference held with the facility administration, the surveyor requested: the QAPI plan, the QAPI program, the quality assessment and assurance (QAA) committee information, and the quarterly sign-in sheets for the QAPI meetings since the last standard survey conducted on 04/21/23. Interviews on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-05 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of pertinent documentation, it was determined that the facility failed to ensure: a) a system was in place to monitor and minimize the risk of Legionella (a bacteria that causes the potentially fatal disease, Legionnaires') bacteria for the facility per the Center for Medicare and Medicaid Services (CMS) guidelines; b) staff performed hand hygiene (hh) in between assisting residents in the dining room; c) staff donned (put on) a Personal Protective Equipment (PPE) gown when assisting a resident on Enhanced Barrier Precautions (EBP) ( for 1 of 2 residents (Resident #83) reviewed who was on EBP); and d) the potential spread of infection was minimized by storing dirty meal trays away from other resident meal trays. This deficient practice was evidenced by the following: Reference: CMS https://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/SurveyCertificationGenInfo/Downloads/QSO17-30-HospitalCAH-NH-REVISED-.pdf, revised 7/6/2018, included but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-05 · tag F0922 — failed to maintain the building's systems — widespread
    Have enough backup water supply for essential areas of the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, interviews, and pertinent facility documents it was determined that the facility failed to maintain the designated emergency supply of water needed for residents in the event of a loss of normal water supply. This deficient practice was evidenced by the following: A review of the facility's Emergency Water Management and Supply policy dated last reviewed 10/2023, included: in order to maintain daily operations and resident care services, the facility has implemented an emergency water supply plan to prepare for, respond to, and recover from a total or partial interruption of the facility's normal water supply .The organization will be prepared with emergency water . one gallon per day for the total licensed beds in the facility for a total of three days . A review of the facility's Emergency Water policy dated last reviewed 10/2023, included: for drinking water, the [Food Service Director] will contact [name redacted] for emergency delivery of bottled water (see attached letter) . The facility was unable to supply the attached letter to verify this statement…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-05 · tag F0569 — pattern
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and review of pertinent facility provided documents it was determined that the facility failed to a) ensure that within 30 days of a resident's death, the resident's funds, and a final accounting of those funds were conveyed to the resident's responsible party for 1 of 1 expired unsampled resident (UR #1) Personal Needs Account (PNA) accounts; and b) notify the resident or resident's responsible party that the funds in their PNA account reached the $2,000 maximum Supplemental Security Income (SSI) or $200 less of the maximum which could jeopardize their eligibility for SSI or Medicaid. This was identified for 5 of 56 (UR #2, UR #3, Resident # 5, Resident # 24, and Resident #53) PNA accounts reviewed and was evidenced as follows: A review of the facility's Personal Needs Accounts policy last reviewed 10/2023, included; Purpose: to provide protection and maintenance of resident funds in accordance with policies set forth by federal and state governing bodies . 6.3 . the Business Office must…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-05 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined that the facility failed to properly label, dispose, and store medication in 1 of 2 medication carts reviewed. The deficient practice was evidenced by the following: On 11/15/24 at 9:15 AM, the surveyor inspected the Birch Unit Medication Cart #1 in the presence of the Licensed Practical Nurse (LPN #2). The following were observed: 1. One Lantus insulin pen (prescription medication used to treat diabetes) that was opened and not dated. At that time, the LPN stated that all insulin pens should be dated with an opened date and expiration date and then discarded after 28 days. 2. One Humalog insulin pen with an expiration date of 11/02/24. A review of the Medication Administration Record (MAR) dated November 2024, revealed that the resident received the Humalog Insulin 11/15/24. 3. One bottle of Xalatan (prescription medication to treat high eye pressure) was opened and not dated. The LPN sated that the eye drop should have been dated with an opened and expiration date. On 11/20/24 at 12:51 AM, the Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-05 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and review of pertinent facility documents, it was determined that the facility failed to ensure the safe and appetizing temperatures of food and drink served to the residents. This deficient practice was identified during the lunch time meal service on 11/18/24, on 1 of 3 nursing units (Birch) food temperatures were tested in the presence of the Food Service Director (FSD) ,and was evidenced by the following: On 11/18/24 at 12:23 PM, in the presence of the FSD, the surveyor conducted a test tray with a calibrated (calibration ensures that the thermometer is accurate and precise for the measurement of food temperatures) thermometer. The meal tray cart arrived to the unit at 12:10 PM. It was an open, not an enclosed cart. The surveyor tagged the bottom tray for temperature testing. When all the meal trays were delivered to the residents from that truck at 12:15 PM, the temperatures were checked for a regular consistency meal. The temperatures were as follows: Chicken a la king: 150 degrees Fahrenheit (F) Buttered egg noodles: 118 degrees F Spinach: 140…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-30 · tag F0908 — failed to keep essential equipment working — pattern
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Complaint#: NJ175898 Based on observation, interview and review of documentation provided by the facility, it was determined that the facility failed to maintain acceptable standards of essential kitchen equipment in a safe and operable condition. This deficient practice was evidenced by the following: During the interview with the Surveyor on 07/30/2024 at 11:33 A.M., the Food Service Director (FSD) stated that the stove in the facility's kitchen was not working. The FSD further stated the stove caught on fire in May 2024. The FSD stated that the fire department came out to extinguish the fire and deemed the stove was unsafe and needed to be repaired or replaced. The Surveyor toured the facility's kitchen with the FSD on 07/30/2024 at 11:50 A.M. and observed the following: The Surveyor observed that the stove was covered with metal sheet pans and the staff was using electric burners to cook the food. During an interview with the Surveyor on 7/30/2024 at 11:50 A.M., the FSD confirmed that the stove was not working. The FSD stated not having a stove affects the types of food that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-04-21 · tag F0836 — widespread
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Complaint # NJ00158284, #NJ00156797 Refer to 677 Based on observation, interview, and review of pertinent facility documentation, it was determined that the facility failed to maintain the required minimum direct care staff to resident ratios as mandated by the State of New Jersey for (a) 3 of 7 day shifts, reviewed, 1 of 7 evening shifts,and 3 of 7 overnight shifts reviewed for a one week period (08/07/22 to 08/13/22), (b) 6 out of 7 day shifts reviewed during a one week period (from 09/25/2022 to 10/01/2022) (c) 14 of 14 day shifts and 2 of 14 overnight shifts during a 2 week period (03/19/2023 to 03/25/2023 and 03/26/2023 to 04/01/2023) and (d) ensure that incontinence care was provided to a dependent resident in a timely manner (Resident #77). Findings include: Reference: New Jersey Department of Health (NJDOH) memo, dated 01/28/2021, Compliance with N.J.S.A. (New Jersey Statutes Annotated) 30:13-18, new minimum staffing requirements for nursing homes, indicated the New Jersey Governor signed into law P.L. 2020 c 112, codified at N.J.S.A. 30:13-18 (the Act), which established…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-21 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Complaint # NJ00157501 Based on interview, record review, and review of facility documents, it was determined that the facility failed to complete neurological evaluations (neuro checks) after unwitnessed falls for 3 of 4 residents (Resident #81, #82, and #90) reviewed for falls. This deficient practice was evidenced by the following: 1. On 04/05/23 at 11:06 AM, the surveyor observed Resident #81 lying in bed watching TV. The resident stated she had fallen while at the facility, but was unsure of the details. According to the admission Record, Resident #81 had diagnoses which included, but were not limited to: muscle weakness and difficulty in walking. Review of the resident's significant change in status Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 02/27/23, included the resident had a Brief Interview for Mental Status score of 9, which indicated the resident's cognition was moderately impaired. Further review of the MDS revealed the resident had fallen in the last…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-21 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and review of facility documentation, it was determined that the facility failed to evaluate the performance of all Nurse Aides (NAs) and Certified Nursing Assistants (CNAs) on an annual basis. This deficient practice occurred for 5 of 6 of the NAs and CNAs whose personnel records were reviewed (NA #1, CNAs #1, 6, 7, & 8). The deficient practice was evidenced by the following: On 04/18/23 at 9:24 AM, the surveyor reviewed the employee files of 6 NAs and CNAs, which were provided by the facility. The surveyor identified the following: NA #1 had a hire date of 01/05/21, to the housekeeping department, and a transfer date of 09/30/21, from the housekeeping department to the nursing department. According to NA #1's personnel record, the last documented competency evaluation was 03/08/21 as a housekeeper. The personnel record failed to reveal any nursing performance appraisal. CNA #1 had a hire date of 11/03/03. According to CNA #1's personnel record, the last documented performance appraisal was 11/03/20. CNA #6 had a hire date of 11/11/20. According to CNA #6's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-04-21 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of facility documentation, it was determined that the facility failed to handle potentially hazardous foods in a safe, consistent manner designed to prevent foodborne illness. This deficient practice was evidenced by the following: On 04/05/23 at 11:16 AM, the surveyor, in the presence of the Assistant Director of Food Service (ADFS), observed the following during the kitchen tour: 1. In the dry storage room, a employee's personal purse was stored on a shelf alongside kitchen paper products. The surveyor also observed a walker positioned against a box that was stored on a shelf. The surveyor observed the ADFS remove the purse and walker from the dry storage room. The ADFS stated the items belong to an employee and that they should not have been stored in the dry storage room. The ADFS further stated the employee's personal items should be in the office and that it was not normal practice to store personal items in the dry storage room. 2. In the dry storage room, a dented can of beets was stored on a rack alongside the undented cans. 3. In…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-04-21 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Complaint #NJ00157742, #NJ00158284 Based on observation, interview and record review, it was determined that the facility failed to maintain complete, accurate and readily accessible medical records. This deficient practice was identified for 4 of 28 residents reviewed (Resident #24, #37, #117, and #221). This deficient practice was evidenced by the following: 1. On [DATE] at 11:26 AM, during the initial tour of the Birch Unit, the surveyor observed Resident #24 awake and alert sitting in a wheelchair with the activities aide in the activity day room. The resident stated that he/she had lost weight in the past years and now weighs 205 pounds. On [DATE] at 12:38 PM, the surveyor observed Resident #24 sitting in his/her room eating his/her lunch. The resident was observed feeding himself/herself and ate about 50% of his/her meal and drank his/her milk and apple juice. Review of the hybrid paper chart and electronic medical record (EMR) revealed that Resident #24 was readmitted to the facility on [DATE] status post…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-21 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Complaint #NJ00156797, #NJ00159063, #NJ00158284 Refer to F836 Based on observation, interview, record review, and review of facility provided documentation, it was determined that the facility failed to a.) ensure that incontinence care was provided to a dependent resident in a timely manner and b.) maintain the required minimum direct care staff-to-resident ratios as mandated by the state of New Jersey to ensure residents received the appropriate and necessary care. This deficient practice was identified for 1 of 3 residents (Resident #77) observed for incontinence care and was evidenced by the following: On 04/13/23 at 08:25 AM, the surveyor accompanied by the Registered Nurse/Unit Manager (RN/UM #2) completed an incontinence tour on the Cedar Unit. Three random residents who were identified by RN/UM #2 as being dependent on staff for care, were checked for incontinence care. Upon walking up to Resident #77's bedroom door, a strong urine odor was noted, and the smell got stronger as you entered the room. The resident was asleep in bed with the head of bed (HOB) slightly elevated.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined that the facility failed to ensure that air mattresses were correctly inflated for residents with a history of wounds. This deficient practice was identified for 2 of 2 residents (Residents #45 and #73) reviewed for pressure ulcers (injuries to skin and underlying tissue resulting from prolonged pressure). The deficient practice was evidenced by the following: 1. During the initial tour on 04/05/23 at 12:00 PM, the surveyor observed Resident #45 in bed with their eyes closed. The resident did not rouse to the surveyor's greeting. The surveyor observed that the resident was on an air mattress and that the air mattress was set to 180 pounds (lbs). This would indicate that the resident weighed 180 lbs. On 04/06/23 at 9:55 AM, the surveyor observed the resident in bed. The surveyor observed that the air mattress was off. On 04/11/23 at 11:31 AM, the surveyor observed the resident in bed. The surveyor observed that the air mattress was set to 180…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Complaint # NJ00157742, NJ00157501, NJ00156797 Based on observation, interview, record review, and review of facility documents, it was determined that the facility failed to a.) transcribe a physician's order to monitor a resident's wander guard (a device that alarms the facility if the resident attempts to leave the building) for 1 of 3 residents (Resident #98) reviewed for elopement, and b.) ensure fall risk interventions were in place for 1 of 4 residents (Resident #90) reviewed for falls. This deficient practice was evidenced by the following: 1. On 04/05/2023 at 11:42 AM, the surveyor observed Resident #98 sitting up on the edge of the bed wearing a wander guard to his/her left wrist. According to the admission Record, Resident #98 was admitted with diagnoses which included, but were not limited to, dementia. Review of the resident's quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 03/21/23, included the resident had a Brief Interview for Mental Status score of 8, which indicated the resident's cognition was moderately…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-21 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, review of the medical record, and review of other facility documentation, it was determined that the facility failed to ensure that an indwelling urinary catheter drainage bag (drainage bag) was stored in a way to prevent the spread of infection. This deficient practice was identified for 1 of 4 residents reviewed for the use of indwelling urinary catheters (Resident #72) and was evidenced by the following: On 04/05/23 at 11:55 AM, the surveyor observed Resident #72 resting in bed with the head of bed (HOB) slightly elevated. The resident's drainage bag was observed making contact with the floor. According to the admission Record, Resident #72 had diagnoses that included, but were not limited to: quadriplegia (a form of paralysis that affects all a person's limbs), neuromuscular dysfunction of bladder (a condition where a person lacks bladder control), and ileostomy (artificial opening in the abdominal wall). Review of the Quarterly Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, dated 03/31/23, revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-04-21 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility documents, it was determined that the facility failed to a.) properly dispose of a medication, b.) administer eye drops according to the physician's order, and c.) complete and maintain copies of Federal narcotic order forms (DEA 222 forms). This deficient practice was identified for 2 of 3 nurses observed during the medication administration pass and two DEA 222 forms reviewed and was evidenced by the following: 1. On [DATE] at 8:02 AM, the surveyor observed Licensed Practical Nurse (LPN) #1 prepare medications for Resident #37. When dispensing the medication, LPN #1 dropped a tablet of levetiracetam 250 milligrams (an anti-seizure medication) on the medication cart. The LPN then picked up the tablet from the medication cart with a gloved hand and threw it away in the trash can attached to the medication cart. During an interview with the surveyor on [DATE] at 8:55 AM, LPN #1 stated that if a medication is dropped, it should be disposed of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-04-21 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, it was determined that the facility failed to provide a sanitary environment for residents, staff and the public by failing to a.) keep the garbage container area free of garbage and debris and b.) have a closed cover over the opening of 2 of 2 garbage containers. This deficient practice was evidenced by the following: On 04/05/23 at 11:43 AM, the surveyor toured the kitchen with the Assistant Director of Food Service (ADFS). During the tour, the ADFS led the surveyor outside to the garbage storage area. The surveyor observed two Waste Management (WM) garbage containers which did not have a cover over the top opening. The surveyor observed garbage on the ground surrounding the two containers which included used/soiled disposable single- use gloves, used surgical masks, plastic bags, plastic bottles, potato chip bags, crushed aluminum food cans, cardboard boxes, fast food Styrofoam and paper cups, milk cartons, plastic juice containers, plastic straws, soda cans, plastic cups and plastic lids to cups, disposable utensils, wet leaves,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-02-26 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of medical records and other facility documentation, it was determined that the facility failed to maintain a medication error rate of less than 5%. This deficient practice was identified for 2 of 3 nurses administering medications to 3 of 7 residents (Resident #21, #26, and #75), making 3 errors out of 28 medication opportunities, resulting in a medication error rate of 10%. This deficient practice was evidenced by the following: On 2/23/21 at 8:15 AM, two surveyors observed a Licensed Practical Nurse (LPN #1) administer medications to Resident #26. The LPN #1 prepared three by mouth (PO) medications and Artificial Tears, an eye drop medication. After administering the PO medications to the resident, LPN #1 administered one drop of the Artificial Tears to the resident's left eye and one eye drop to the resident's right eye. LPN #1 stated to the resident, one drop in each eye. After administration, the LPN #1 signed off in the Medication Administration Record (MAR) that the eye drop medication was administered. The surveyors obtained and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-02-26 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of documentation provided by the facility, it was determined that the facility failed to maintain proper kitchen sanitation practices to limit the development of foodborne illness. This deficient practice was evidenced by the following: On 02/19/21 at 10:45 AM, during the initial tour of the kitchen and in the presence of the Food Service Director (FSD), the surveyor observed the following: 1. A Dietary Aide (DA) was in the kitchen and was wearing a hairnet. The DA's bangs were exposed and uncovered by her hairnet. The DA stated that the purpose of the hairnet was to keep hair from falling into the food. The DA stated that she did not realize her bangs were not covered and inside the hair net. The FSD noted that the DA's hair should have been completely contained in the hairnet to avoid hair falling into the food. 2. A Dietary Supervisor (DS) was observed wearing a surgical mask with his beard hair exposed outside of the surgical mask. The surgical mask was not completely covering his facial beard hair. The DS stated that he should have…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-02-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility documentation review, it was determined that the facility failed to follow appropriate hand hygiene practices. This deficient practice was observed for 1 of 3 nurses who administered medications to 2 of 7 residents during the medication pass (Resident #20 and #26). This deficient practice was evidenced by the following: On 2/23/21 at 8:15 AM, two surveyors observed a Licensed Practical Nurse (LPN) administer medications to Resident #26. The LPN administered the resident's oral medications and then immediately donned gloves to administer Artificial Tears, an eye drop medication, into the resident's eyes. The LPN did not perform hand hygiene between administering the oral medications and eye drop medications. After administering the eye drops, the LPN washed her hands for 12 seconds. On 2/23/21 at 8:32 AM, two surveyors observed the same LPN administer medications to Resident #20. Afterward, the LPN washed her hands for five seconds, rinsed her hands with water, reapplied soap, and washed her hands for another five seconds. During an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$215,633 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $50,224 — penalty dated 2026-06-15
  • $165,409 — penalty dated 2024-10-10
  • Medicare payment denial — starting 2025-01-10 for 56 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.7M
Net patient revenuemost recent cost report
-23.2%
Operating marginrevenue minus expenses
$158K
Related-party expense1% of expenses
Who pays — share of resident-days
Medicaid 72%Medicare 7%Other / private 21%

About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $158K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$361per resident / day
operating cost
$10,983per month
≈ monthly operating cost
$293per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NJ

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Jersey Medicaid page.

Typical monthly cost in New Jersey
$12,775/mo
Nursing home (semi-private)
$14,448/mo
Nursing home (private)
$8,710/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 315176. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-12-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next