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La Vida Llena

10501 Lagrima De Oro NE, Albuquerque, NM 87111 · Non profit - Other · 58 certified beds · (505) 296-6700 Medicare & Medicaid certified

Call the home — (505) 296-6700 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited May 2025
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited May 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (21) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure rating is low (1/5)
  • nursing-staff turnover (64%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
10421 Montgomery Pkwy NE · (505) 298-5444 · Call to confirm hours
Pharmacy
11018 Montgomery Blvd NE · (505) 600-4188 · Call to confirm hours
Grocery
11018 Montgomery Blvd NE · (505) 600-4183 · Call to confirm hours
Park
10501 Montgomery Blvd NE · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 5 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased30.8%11.3%15.4%worse
Long-stay residents who lose too much weight3.8%4.0%5.4%better
Long-stay residents with a catheter left in their bladder3.4%0.9%0.9%worse
Long-stay residents with a urinary tract infection0.6%0.9%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms7.1%2.0%6.5%typical
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury6.7%3.5%3.3%worse
Long-stay residents whose ability to walk worsened41.1%11.7%16.1%worse
Long-stay residents on antianxiety or hypnotic medication5.8%14.7%18.9%better
Long-stay residents given the seasonal flu vaccine98.0%98.7%95.3%typical
Long-stay residents with pressure ulcers9.3%5.2%4.7%worse
Long-stay residents with worsening bladder/bowel control25.0%20.0%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table1.9%14.5%17.1%better
Short-stay residents who newly got an antipsychotic medication2.2%1.1%1.4%worse
Short-stay residents given the seasonal flu vaccine96.7%86.4%79.4%better
Short-stay residents rehospitalized after admission35.2%22.0%22.6%worse
Short-stay residents with an outpatient ER visit13.4%15.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.161.651.67better
Long-stay outpatient ER visits per 1,000 resident days1.772.811.80typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

32.7% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 33 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

32.7%U.S. median 51.5%
Got home and stayed home
9.3%U.S. median 10.7%
Went back to hospital
0.30U.S. median 0.31
Therapy hours / resident / day
0.16hours / resident / day
Physical therapy
0.10hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 48% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF32.7%CMS range 20.4–49.151.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.3%CMS range 5.8–15.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified91.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened8.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.711.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.83
RN hours/ resident / day
0.73
LPN hours/ resident / day
2.59
Aide hours/ resident / day
4.15
Total nurse hours/ resident / day
0.68
RN hoursweekends
64.2%
Total nursing turnover
66.7%
RN turnover

How full it usually is: this home is certified for 58 beds and averages 47.0 residents a day — about 81% occupied, or roughly 11 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.15 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.83 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.59 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.44 hrs/resident/day on weekends vs 4.43 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.88 to 0.68 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 64% is well above the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-12-22)
2
at the previous standard inspection (2024-09-12)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

21 citations, most serious first. The 10 most serious are shown; the remaining 11 are one tap away and print in full.

  • Potential for harm · Fcited before2025-12-22 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to store and serve food under sanitary conditions when staff failed to ensure: Expired foods were stored in the main kitchen and the serving kitchen. This deficient practice is likely to affect all 46 residents listed on the resident census list provided by the Administrator on 12/15/25 and is likely lead to foodborne illnesses in residents if food is not being stored properly and safe food handling practices are not adhered to. The findings are: A. On 12/15/25 at 9:07 am during the initial tour of the main kitchen revealed the following: Smal Refrigerator (Fridge): Two pink drinks in covered cups were marked use by 12/13/25. Large Fridge: One container of salsa had a use by 12/07/25 date. One container of boiled eggs had a use by 12/13/26 date. One individual package of cheese slices had a use by 12/13/25 date. B. On 12/18/25 at 1:52 pm during a follow-up observation of the main kitchen revealed the large fridge had one box of fresh spinach that had a use by date of 12/03/25.C. On 12/18/25 at 2:12 pm during an observation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-22 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, the facility failed to safeguard clinical record information by leaving Private Health Information (PHI) regarding residents of the 600-nursing unit, where unauthorized people had ability to access it. If the resident's clinical information is not sufficiently safe guarded, resident's PHI is likely to be viewed by unauthorized residents, visitors, and staff. The findings are: A. On 12/17/25 at 9:11 am during an observation of the unit medication cart located by the fireplace in the common room, a white piece of paper with PHI containing resident's names and resident vital signs was visible to all and left unattended. B. On 12/17/25 at 9:12 am during an interview with Licensed Practical Nurse (LPN) #2, she confirmed the unattended white piece of paper contained PHI and was left visible on the medication cart. C. On 12/17/25 at 2:39 pm during an observation, the 600-unit medication cart was left unattended outside of room [ROOM NUMBER] with PHI containing full resident names,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-22 · tag F0604 — failed to not use physical restraints improperly — pattern
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews, the facility failed to protect and promote the resident's rights to dignity, self-determination, and freedom from unnecessary restrictions for 1 (R #34) of 1 (R #34) resident reviewed for restrictive devices, when: R #34, who was documented as cognitively alert and oriented, was placed on a Wanderguard (a wearable elopement-prevention tracking device) without any documentation of unsafe wandering behaviors or elopement attempts. Additionally, there was no evidence that less restrictive interventions were considered or implemented prior to applying the device.If the facility uses unnecessary restrictive measures, such as a placement of a Wanderguard on cognitively intact residents, then residents are likely to be at risk for significant psychosocial harm and restrictions. The findings are: A. Record review of the facility's Elopement and Hazardous Wandering policy, dated 07/2010, revealed the following: Elopement is a situation in which a resident with impaired…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-22 · tag F0637 — pattern
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to complete a significant change in condition (major decline or improvement in the patient's health status) Minimum Data Set (MDS; a federally mandated assessment instrument completed by facility staff) for 2 (R #24 and R #51) of 2 (R #24 and R #51) residents reviewed for hospice care. This deficient practice could likely result in the residents not receiving the appropriate care and services they need. The findings are: R #24: A. Record review of R #24's face sheet revealed R #24 was admitted into the facility on [DATE] with the following diagnoses: Aphasia (disorder that results from damage (usually from a stroke or traumatic brain injury) to areas of the brain that are responsible for language),Dysphagia (difficulty with swallowing food or liquid),Dementia (symptoms affecting memory, thinking and social abilities severely enough to interfere with your daily life),Alzheimer's disease (a type of dementia that affects memory, thinking and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-12-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to protect the residents from the potential for accidents and hazards for 2 (R #s 2 and 24) of 2 (R #s 2 and 24) residents reviewed for falls when the facility: Used a mechanical transfer device (a device designed to help staff move a resident from one place to another within a room or from one position to another) to transfer R #2, who did not require the use of a mechanical transfer device, which led to a fall. Failed to complete a fall risk assessment as required for R #24. Failed to follow R #24's care plan and provide a fall mat. If the facility is not using fall mats for residents' safety as care planned, completing fall risk assessments as required, and inappropriately using a mechanical transfer device, then this deficient practice could likely result in residents getting injured in avoidable accidents and putting residents at risk of serious injury and serious harm. The findings are: R #2: A. Record review of R #2's face sheet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-22 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure staff properly stored and secured medications for all residents residing on the 600 unit when: Medication carts were not secured and left unattended during medication pass. Medications were not stored appropriately with loose medications in the medication cart. Expired medical equipment was stored in the unit medication storage room. If the facility fails to secure medication carts, properly store medications, or remove expired medical equipment, then residents are likely to experience unauthorized access to medications and the use of expired drugs, potentially resulting in injury or illness. The findings are: A. On 12/17/25 at 8:18 am, during an observation of the 600 unit, a medication cart was left unlocked and unattended outside of Room (RM) #608. B. On 12/17/2025 at 8:19 am during an interview with Registered Nurse (RN) #1, he confirmed that he left the medication cart unlocked and unattended. RN #1 stated the medication carts should not be left unlocked and unattended. C. On 12/17/25 at 12:48 pm during an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-22 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review, the facility failed to develop an accurate comprehensive, person-centered care plan for 1 (R #27) of 1 (R #27) resident reviewed for care planning when the facility staff failed to: Accurately reflect R #27's use of an antiplatelet medication (prevent blood clots by inhibiting the aggregation of platelets, which can help reduce the risk of heart attacks and strokes). These deficient practices are likely to result in residents not having their needs met, decreased quality of life, and avoidable decline in physical and psychosocial well-being. The findings are: A. Record review of R #27's face sheet revealed R #27 was admitted into the facility on [DATE] with the following diagnoses: Coronary Artery Disease (CAD is caused by plaque buildup in the walls of the arteries that supply blood to the heart),Paroxysmal atrial fibrillation (a type of irregular heartbeat that occurs intermittently and resolves on its own or with treatment),Congestive heart failure (the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-22 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide quality care that meets professional standards for 2 (R #24 and #42) of 2 (R #24 and #42) residents reviewed when staff failed to: Obtain physician orders to initiate hospice care for R #24.Follow physician orders to administer the correct dose of a diabetic medication for R #42. These deficient practices are likely to result in residents not maintaining their optimal health as planned by their medical provider. The findings are: R #24: A. Record review of R #24's face sheet revealed R #24 was admitted into the facility on [DATE] with the following diagnoses: Aphasia (disorder that results from damage (usually from a stroke or traumatic brain injury) to areas of the brain that are responsible for language), Dysphagia (difficulty with swallowing food or liquid), Dementia (symptoms affecting memory, thinking and social abilities severely enough to interfere with your daily life), Alzheimer's disease (a type of dementia that affects…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to maintain acceptable parameters of nutritional status for 1 (R #3) of 1 (R #3) resident reviewed for nutrition and weight management when: The facility failed to weigh R #3 monthly as ordered by a physician. This deficient practice is likely to lead to the resident suffering from unplanned weight loss and malnutrition which could exacerbate (make worse) other medical conditions or diseases. The findings are: A. Record review of R #3's face sheet revealed R #3 was admitted into the facility on [DATE] with the diagnosis of Multiple sclerosis (MS; a chronic progressive disease involving damage to the nerve cells in the brain and spinal cord, which may cause numbness, impairment of speech and muscular coordination, blurred vision and severe fatigue).B. Record review of R #3's quarterly Minimum Data Set (MDS; a federally mandated assessment instrument completed by facility staff) dated 12/08/25 revealed there was not a documented weight (base weight on most…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-22 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews, the facility failed to prevent a significant medication error for 1(R #34) of 1(R #34) resident reviewed for medication errors when: The facility did not administer R #34's medications accurately as ordered. If the facility fails to review and reconcile insulin orders, discontinue prior orders, verify correct dosing parameters, and prevent duplicate orders, then residents are likely to receive incorrect insulin administration and have uncontrolled blood glucose levels, which could potentially lead to serious harm. The findings are: A. Record review of the facility's Medication Administration Assistance Policy, dated 04/2017, revealed the following: Check the medication order. Ensure proper route, dose time, strength frequency and type,A licensed nurse is to notify the resident's physician immediately of problems with medications. B. Record review of R #34's face sheet revealed R #34 was admitted into the facility on [DATE] with the following diagnoses: Type I Diabetes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 11 citations
  • Potential for harm · Dcited before2025-12-22 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to maintain a safe, sanitary environment to prevent transmission of infectious agents and communicable diseases for 1 (R # 39) of 1 (R # 39) resident reviewed for infection control, when: The facility failed to clean and sanitize vital sign equipment (medical tools used to measure and monitor a patient's essential physiological functions; Blood Pressure Monitors and Cuffs), after use on a resident that was placed on enhanced barrier precautions (use of gowns and gloves during high-contact resident care activities). This deficient practice is likely to result in the transmission of infections agents between residents and staff.The findings are: A. On 12/18/25 at 8:24 AM, during an observation of R #39, Licensed Practical Nurse (LPN) #3 failed to sanitize blood pressure cuffs used for R #39, who is on Enhanced Barrier Precautions. LPN #3 proceeded to document the administration of medication on a facility assigned computer on top of the medication cart. B. On 12/18/25 at 8:25 AM, during an interview with LPN #3, she confirmed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-28 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, observation ,and record review, the facility failed to protect 1 (R #1) of 1 (R #1) resident from exploitation and misappropriation of property by a sales consultant (SC) at a sister facility (a facility owned by the same company) who fraudulently obtained a $1,569 refund for R #1's hearing aids after her death. If the facility fails to prevent employees from misusing their positions to access and exploit resident financial information, then residents are at risk for financial harm. The findings are: A. Record review of the facility's Abuse Prevention Policy, dated 05/2024, revealed the following: - All forms of exploitation and financial abuse were prohibited, to include misappropriation of resident property. - Staff to report all suspected abuse immediately Administrator, Director of Nursing, or their designee. - Any staff involved in such allegations will be removed from their assigned duties, pending the outcome of the investigation, pending investigation. B. On [DATE] at 8:00 am,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-09-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to store and serve food under sanitary conditions when staff failed to: 1. Properly store raw salmon. 2. Maintain expired dry storage items. This deficient practice is likely to affect all 50 residents listed on the resident census list, provided by the Administrator on 09/09/24, and could likely lead to foodborne illnesses in residents if food is not stored properly and safe food handling practices are not adhered to. The findings are: Food storage: A. On 09/09/2024 at 10:00 am during an inspection of the kitchen, raw salmon was stored in a zip-lock bag above small cups of salsa in the refrigerator. B. On 09/09/2024 at 10:15 am during an interview, the Director of Dining Services stated staff should not store the raw salmon above the cups of salsa, because it can contaminate the salsa. The Director of Dining Services stated all staff are responsible to check and make sure food was stored in the correct places so there was not cross-contamination. C. On 09/09/2024 at 10:19 am during observation of the dry storage, revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to maintain proper infection prevention measures when the facility failed to ensure a resident's oxygen nasal cannula [device that gives you additional oxygen (supplemental oxygen or oxygen therapy) through your nose] did not drag on the hallway floor while the resident sat in her wheelchair and headed to an activity for 1 (R #3) of 1 (R #3) residents. Failure to ensure nasal cannulas are not dragging on the floor of the facility could likely cause the spread of infections and illness to the resident. The findings are: A. Record review of R #3's physician orders revealed an order, dated 07/11/2023, for 2 liters per minutes continuous oxygen via nasal cannula for hypoxia (low levels of oxygen in the blood stream). B. On 09/09/24 at 10:07 am during observation of the 600 hall, R #3 sat in her wheelchair in the middle of the hallway near room [ROOM NUMBER] and propelled herself toward an activity. R #3's nasal cannula and oxygen line drug behind…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-06-29 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure that: 1. Raw poultry and fish were stored on the bottom shelf inside the walk-in refrigerator 2. Food items were stored 18 inches below the ceiling inside the walk-in refrigerator 3. Staff preparing food were wearing hair restraints for their facial hair These deficient practices could lead to foodborne illnesses that could affect all 44 residents identified on the census list provided by the Administrator on 06/26/23 who eat food prepared in the kitchen. The findings are: A. Record review of the facility's policy titled Food Receiving and Storage, last revised 04/01/16, reported [Item] 12. Uncooked and raw animal products and fish will be stored separately in drip-proof containers and below fruits, vegetables, and other ready-to-eat foods. B. Record review of the facility's policy titled, Food Preparation and Service, last revised July 2014, reported [Item] 7. Dietary staff shall wear hair restraints (hair net, hat, beard restraint, etc.) so that hair does not contact food. C. On 06/26/23 at 11:05 am,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-06-29 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, interviews, and observations, the facility failed to provide proper infection control practices by: 1. Not performing hand hygiene between resident care 2. Failing to ensure the glucometer's (a medical device to measure glucose [sugar] levels in the blood) are disinfected by manufacturer's protocol 3. Failing to properly disinfect the mobile vital signs machine after use in a resident room who was on isolation precautions (create barriers between people and germs) 4. Failing to cover clean clothes while delivering them 5. Failing to correctly pick up dirty laundry These deficient practices could likely result in the spread of infection agents (viruses and bacteria) between residents and/or staff. The findings are: Hand hygiene: A. Record review of R #193's face sheet revealed that she was admitted to the facility on [DATE] for the following pertinent diagnoses: Enterocolitis (a serious inflammation of the colon) due to Clostridium difficile (C. diff- a type of bacteria that requires…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-06-29 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to maintain an effective pest control program by not ensuring the facility was free from pests. This deficient practice could likely expose all 44 residents listed on the resident census, provided by the Administrator on 06/26/23, to contaminated food products and spread of disease/infection [by way of a carrier (cockroaches)], which could lead to illness in the residents. The findings are: A. On 06/26/23 at 10:51 am, during an observation of the dishwasher, small cockroaches were observed crawling on the wall behind the dishwasher. B. On 06/26/23 at 10:51 am, during an interview with [NAME] #1, he confirmed that cockroaches have been observed in the dishwashing area. He then explained that every first of the month they [pest control staff] spray the area for pest control but he doesn't think that is often enough. C. On 06/26/23 at 11:05 am, during an interview with the Executive Chef, he confirmed that the dishwashing area is where the cockroaches have been seen due to the moisture from the dishwashing machine.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-29 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to develop and implement a comprehensive person-centered care plan for 4 (R #'s 17, 19, 39 and 40 ) of 8 (R #'s 17, 19, 25, 32, 35, 37, 39 and 40) residents. Failure to develop and implement a person-centered care plan could likely result in staff's failure to understand the needs, and implement the appropriate treatments for residents; possibly resulting in decline in abilities and a failure to thrive. The findings are: Resident #19: A. Record review of Face Sheet dated 11/08/21 (initial admission date), and included the following diagnosis: Dry eye syndrome (a condition that occurs when your tears aren't able to provide enough lubrication for your eyes) of bilateral (both eyes) lacrimal glands (tear-making glands in the eyes). B. Record review of Minimum Data Set (MDS - tool used to assess the health and needs of nursing home residents) dated 11/16/22 revealed, Section I - Active Diagnoses . Dry Eye Syndrome . C. Record review of Care Plan dated 05/24/23 for R #19 revealed no care plan addressing R #19's Dry Eye Syndrome…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-29 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to complete an accurate baseline care plan for 1 (R #193) of 1 (R #193) resident reviewed for baseline care plans. This deficient practice could likely result in staff not being aware or familiar with resident needs and/or preferences. The findings are: A. Record review of the facility's policy titled Care plans - Preliminary [baseline], last revised 05/22/17, maintained A preliminary [baseline] plan of care to meet the resident's immediate needs shall be developed for each resident within twenty-four (24) hours of admission. B. Record review of R #193's face sheet revealed that she was admitted to the facility on [DATE] with the following pertinent diagnoses: Enterocolitis (a serious inflammation of the colon) due to Clostridium difficile (C. diff- a type of bacteria that requires patient isolation and healthcare workers caring for the patient need to wear gloves and a gown), anxiety disorder (a mental health condition where individuals feel fearful or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-29 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide a comprehensive care plan after seven (7) days of completing the MDS assessment for 1 (R #193) of 1 (R #193) resident reviewed for comprehensive care plans. This deficient practice could likely result in staff not being aware of a resident's needs and preferences. The findings are: A. Record review of the facility's policy titled Care Plans--Comprehensive, last revised 05/22/17, revealed [Item] 7. The resident's comprehensive care plan is developed within seven (7) days of the completion of the resident's comprehensive assessment (MDS- Minimum Data Set- a collection of information that reflect the resident's status). B. Record review of R #193's face sheet revealed that she was admitted to the facility on [DATE] for the following pertinent diagnoses: Enterocolitis (a serious inflammation of the colon) due to Clostridium difficile (commonly referred to as C. diff- a type of bacteria that requires patient isolation and healthcare workers caring…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-29 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to complete an accurate Medication pass for 1 (R #7) of 8 (R #5, R #7, R #18, R #34, R #193, R #293, R #294, and R #295) residents reviewed for medication pass by not: 1. Ensuring narcotics (pain medications) were placed behind two (2) locks; 2. Ensuring medications remained in the original container. These deficient practices could likely result in missing medications, or residents not receiving the correct medication. The findings are: Narcotics not being locked appropriately: A. On 06/27/23 at 9:23 am, during an observation of the medication pass on hall #1, Registered Nurse (RN) #1 had a medication pass cup (small cup that holds pills) that held five (5) pills, one of them was Morphine Sulfate (pain medication) 30 MG (milligrams) for R #7. The medications had been pre-poured and stored in the top of the medication cart. RN #1 pulled the small cup out of the top drawer where he had pre-poured the five (5) pills to administer to the resident. B. Record Review of the facility procedure: Medication Storage, last…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.4M
Net patient revenuemost recent cost report
Operating marginrevenue minus expenses
$45K
Related-party expense0% of expenses
Who pays — share of resident-days
Medicaid 5%Medicare 4%Other / private 92%

This home reported $45K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$2,297per resident / day
operating cost
$69,821per month
≈ monthly operating cost
$215per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NM

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Mexico Medicaid page.

Typical monthly cost in New Mexico
$9,125/mo
Nursing home (semi-private)
$10,633/mo
Nursing home (private)
$5,950/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 325035. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-12-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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