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Princeton Health & Rehabilitation

500 Louisiana Boulevard NE, Albuquerque, NM 87108 · For profit - Corporation · 369 certified beds · (505) 255-1717 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Mar 2026Behavioral-health or dementia-care citation — no harm found (F0744)2 immediate-jeopardy citations$154,457 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (55) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $154,457 in federal fines (most recent 2025-07-25)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Urgent care / clinic
7317 Central Ave NE · (877) 665-4623 · Call to confirm hours
Pharmacy
500 Louisiana Blvd NE · (505) 262-5728 · Call to confirm hours
Grocery
6514 Central Ave SE · (505) 232-6661 · Call to confirm hours
Park
6010 Lomas Blvd NE · (505) 265-4444 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.1%11.3%15.4%better
Long-stay residents who lose too much weight4.2%4.0%5.4%better
Long-stay residents with a catheter left in their bladder0.3%0.9%0.9%better
Long-stay residents with a urinary tract infection0.0%0.9%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms0.2%2.0%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury2.3%3.5%3.3%better
Long-stay residents whose ability to walk worsened7.7%11.7%16.1%better
Long-stay residents on antianxiety or hypnotic medication10.7%14.7%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%98.7%95.3%typical
Long-stay residents with pressure ulcers3.3%5.2%4.7%better
Long-stay residents with worsening bladder/bowel control12.0%20.0%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table21.4%14.5%17.1%worse
Short-stay residents who newly got an antipsychotic medication1.3%1.1%1.4%typical
Short-stay residents given the seasonal flu vaccine99.1%86.4%79.4%better
Short-stay residents rehospitalized after admission20.7%22.0%22.6%typical
Short-stay residents with an outpatient ER visit14.9%15.7%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.381.651.67better
Long-stay outpatient ER visits per 1,000 resident days1.322.811.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

37.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 36 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

37.1%U.S. median 51.5%
Got home and stayed home
11.0%U.S. median 10.7%
Went back to hospital
76.2%U.S. median 56.6%
Met the expected recovery
0.15U.S. median 0.31
Therapy hours / resident / day
0.06hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 76.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 42 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.15 therapist hours per resident per day in 2026Q1 — more than 12% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF37.1%CMS range 25.7–49.551.5%Oct 2022–Sep 2024worse than U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.0%CMS range 7.7–16.810.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge76.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge52.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge57.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.3%CMS range 3.0–12.47.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.961.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.76
RN hours/ resident / day
0.51
LPN hours/ resident / day
2.34
Aide hours/ resident / day
3.61
Total nurse hours/ resident / day
0.70
RN hoursweekends
45.4%
Total nursing turnover
59.5%
RN turnover

How full it usually is: this home is certified for 369 beds and averages 286.5 residents a day — about 78% occupied, or roughly 82 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.61 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.76 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.34 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.24 hrs/resident/day on weekends vs 3.77 on weekdays — 14% thinner on weekends. RN hours go from 0.78 to 0.70 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 45% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

18
deficiencies at the latest standard inspection (2025-07-25)
7
at the previous standard inspection (2024-04-25)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

55 citations, most serious first. The 12 most serious are shown; the remaining 43 are one tap away and print in full.

  • Immediate jeopardy · Lcited beforedisputed · IIDR2025-07-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — widespread
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, and record reviews, the facility failed to protect the residents from the potential for accidents and hazards when the facility:- Permitted residents, with independent smoking privileges, to keep smoking materials, to include lighters and cigarettes, in their possession and to take them to their rooms.- Failed to ensure residents who utilized supplemental oxygen did not take their oxygen tanks into the designated smoking area.These failures had the potential to affect all residents. If residents have smoking materials in their possession, then there is the potential to light cigarettes or start fires in the facility. If this occurred around supplemental oxygen, then the oxygen could ignite and feed the fire. This puts residents at risk of serious injury, serious harm, and possibly death. The findings are:A. Record review of the facility's Smoking Policy - Residents, dated August 2024, revealed residents, who had independent smoking privileges were permitted to keep cigarettes, electronic cigarette pipes, tobacco, and other smoking items in their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-07-30 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to keep residents free from abuse and neglect for 1 (R #1) of (R #1) residents sampled for abuse when staff failed to: 1. Provide line of sight supervision for R #1 after she requested a one on one or to be sent to the hospital. This deficient practice could likely result in physical harm to residents, and/or psychosocial distress (unpleasant emotions associated with a highly stressful situation), or worsening of current mental health conditions for the residents who were subject to this behavior. The findings are: R #1 A. Record review of the face sheet for R #1 indicated the following: R #1 was admitted to the facility on [DATE]. She had the following diagnoses: - Anoxic brain damage (lack of oxygen to the brain), - Acute respiratory failure with hypoxia (lungs cannot deliver enough oxygen or remove enough carbon dioxide from your blood), - Cardiac arrest (heart suddenly and unexpectedly stops beating), - Tracheostomy (surgical opening in the neck…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-29 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to submit a separate initial incident report and five day follow up investigation report within the required timeframe to the State Agency for 1 (R #16) of 1 (R #16) resident, after R #16 experienced two separate falls with injuries requiring hospitalization. If the facility does not submit the summary of its investigation to the State Agency, the State Agency cannot appropriately review the allegation for further investigation. The findings are: A. Record review of the facility's abuse, neglect, exploitation or misappropriation reporting and investigating policy, last revised August 2025, revealed the Administrator (or designee) was responsible for reporting reportable incidents to the appropriate state agencies. The policy stated the Administrator would submit a follow-up investigation report within five business days of the incident, and the report would describe the results of the investigation. B. Record review of R #16's face sheet revealed R #16…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Dcited before2026-06-29 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews, the facility failed to maintain a safe and sanitary environment to prevent the transmission of infectious agents and communicable diseases for 1 (R #1) of 1 (R #1) resident, when the facility failed to prevent a Foley catheter (a thin, sterile tube inserted into the bladder to drain urine) drainage bag (also called a catheter collection bag; a device connected to the catheter tubing and collects urine) from touching the floor. This deficient practice has the potential to expose staff and other residents to infectious diseases. The findings are: A. Record review of the facility's catheter care and urinary policy, revised September 2024, revealed the purpose of the procedure was to prevent urinary catheter-associated complications, including urinary tract infections. The policy directed staff to use aseptic technique (a set of procedures used in healthcare to prevent the introduction of pathogens into a patient's body, thereby minimizing the risk of infection…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has no plan of correction
  • Potential for harm · Ecited before2026-03-27 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from neglect for 2 (R #20 and R #24) of 3 (R #20, #22 and #24) residents reviewed, when:The facility's nursing staff did not assess or change R #20's wound dressing for several hours after R #20 requested assistance.The facility's nursing staff did not assist R #24 as required, which caused R #24 to become upset.If the facility fails to assist residents as required or requested, then residents are likely to experience physical injury and psychological harm, including fear or distress related to staff interactions. The findings are: R #20:A. Record review of R #20's face sheet revealed an admission date of 01/30/26 with the following diagnoses:Cerebral infarction due to embolism (an area of dead tissue in the brain resulting from a blockage or narrowing in the arteries supplying blood and oxygen to the brain),Schizophrenia (a disorder that affects an individual's ability to think, feel, and behave clearly). B. Record review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-27 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure staff revised the care plan for 1 (R #5) of 1 (R #5) residents reviewed, when:Facility staff failed to update R #5's plan of care to include substance use (the intake of various substances, including alcohol, tobacco products, and drugs, which can be consumed, inhaled, injected, or otherwise absorbed into the body). This deficient practice is likely to result in residents' care and needs not being addressed if care plans are not updated. The findings are: A. Record review of R #5's face sheet revealed R #5 was originally admitted into the facility on [DATE] with the diagnosis of opioid dependence (physical and behavioral dependence on opioids, prescription or illicit). B. Record review of R #5's nursing notes revealed the following:Dated 02/01/26: Staff observed R #5 discarding an empty packet of Suboxone (a medication used to treat opioid dependence) in the trash. R #5 denied taking any, and R #5 was not prescribed Suboxone. Staff notified the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-18 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview, the facility failed to submit the required five-day follow-up investigation results to the State Agency (SA) for 1 (R #1) of 1 (R #1) resident reviewed for incidents.If the facility is not submitting the summary of the facility's investigation to the State Agency, then the State Agency is unable to appropriately triage (review) the allegation for further investigation. The findings are: A. Refer to F0610 for related findings. B. On 12/19/25 at 1:49 pm during an interview with the Administrator (ADM), he confirmed the allegation of abuse grievance filed by R #1 on 10/31/25 was not submitted to the State Agency but should have.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-18 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to complete a thorough investigation for allegations of abuse and report the investigation findings within five working days for 1 (R #1) of 1 (R #1) resident reviewed for incidents. If the facility is not completing an accurate and thorough investigation and submitting the summary of the facility's investigation to the State Agency, then the State Agency (SA) is unable to appropriately triage (review) the allegation for further investigation. The findings are: A. Record review of R #1's grievance dated 10/13/25 revealed R #1 was spoken to rudely by a facility nurse regarding pain medication. R #1 wanted additional pain medication, but the nurse told him she could only give him Tylenol. R #1 stated, She [nurse] has just been rude since I've been here. R #1 also witnessed the same nurse threaten another resident on the unit. B. Record review of the facility's incident report list dated 10/31/25 through 12/12/25 revealed R #1's allegation of abuse was not documented, indicating an incident investigation and report was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-18 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a record review and interviews, the facility failed to ensure medical records were complete for 1 (R #2) of 1 (R #2) resident reviewed when the facility failed to: Accurately document R #1's oxygen (O2) saturations (oxygen saturation levels, refer to the percentage of hemoglobin in the blood that is carrying oxygen). This deficient practice is likely to result in staff not having the information they need to provide competent, comprehensive care and services to residents. The findings are: A. Record review of R #2's face sheet revealed R #2 was admitted into the facility on [DATE] with the following diagnosis: Chronic respiratory failure with hypoxia (low O2 levels). B. Record review of R #2's physician orders July 2025 through December 2025 revealed the following: 07/07/25 through 11/03/25: Obtain SPO2 (O2 saturations; a non-invasive measurement that estimates how effectively oxygen is being transported from the lungs to the body's tissues by red blood cells, reflected as a percentage) every shift (day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-11-17 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews and record reviews, the facility failed to demonstrate its measures to minimize the risk of Legionella (bacteria naturally found in water that can cause a severe type of lung infection called legionnaires' disease when people inhale tiny water droplets containing the bacteria) in the building's water system, when the Legionella Water Management Program (LWMP) team failed to develop and implement an adequate LWMP. This failure had the potential to affect all residents in the facility. This deficient practice is likely to lead to outbreaks of legionellosis (legionnaires' disease and Pontiac fever, a milder flu-like illness).The findings are:A. Record review of the facility's LWMP, last revised in August 2024, showed the following: - The policy did not have a procedure on how to use the control measures to control the introduction and/or spread of Legionella in the building water system. - The policy did not include control limits (the maximum value, minimum value, or range of values that are acceptable for the control measures that you are monitoring to reduce the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-17 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident was free from physical restraints for 1(R #10) of 1(R #10) resident when staff held a resident down to give him an injection of Haldol (anti-psychotic medication) for his behaviors. This deficient practice could likely cause harm to the resident from being restrained, fear to the resident if he does not understand what is going on, and does not promote a safe, secure environment. The findings are: A. Record review of R #10's face sheet revealed he was admitted on [DATE] with severe dementia (a group of conditions characterized by impairment of at least two brain functions, such as memory loss and judgment) with agitation and suicidal ideation. B. Record review of R #10's physician order, dated 08/14/25, indicated an order for Haldol (antipsychotic medication) injection 5 milligram (mg). Inject one vial intramuscularly (IM; administered in the muscle) every eight hours for extreme agitation until 08/27/25. C. Record review of R #10's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-17 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure a resident was free from chemical restraints for 1(R #10) of 1(R #10) resident when staff administered Haldol (antipsychotic medication) injection, 5 milligram (mg), multiple times without a qualifying diagnosis and without attempting other interventions first. This deficient practice could likely create an environment of fear for the resident and does not promote a safe, secure environment. The findings are:A. Record review of R #10's face sheet revealed he was admitted on [DATE] with severe dementia (a group of conditions characterized by impairment of at least two brain functions, such as memory loss and judgment) with agitation and suicidal ideation. B. Record review of R #10's care plan, dated 08/12/25, indicated the following: - Focus: R #10 had a behavior problem, was angry with placement, resisted care, wandered and wanted to leave, and was exit seeking. - Interventions: Administer medications as ordered. Monitor document for side effects…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 43 citations
  • Potential for harm · F2025-07-25 · tag F0700 — widespread
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure resident was assessed for risk of entrapment (state of being stuck or caught on bed rail) from bed rails for 2 (R #123 and R #296) of 3 (R #101, R #123 and R #296) resident reviewed for accidents. This deficient practice has the potential to cause serious injury by becoming trapped between the mattress and bed rail. The findings are: R #123 A. On 07/22/25 at 8:29 am during an observation of R #123's room, there was a quarter size rail (rails that take up a quarter part of the bed) on each upper side of R #123's bed. B. Record review of R #123's admission Record revealed he was originally admitted to the facility on [DATE] with the following diagnoses: 1. Fracture of Neck of Left Femur (a break in the bone of the upper thigh, specifically within the region just below the hip joint ball), 2. Repeated Falls, 2. Muscle Wasting and Atrophy (decrease in muscle mass and strength), 3. Lack of Coordination, 4. Dementia (a general term for a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-25 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure each resident's drug regimen was free from unnecessary drugs by ensuring adequate indication of use based off of the residents' conditions for 3 (R #2, R #123, and R #282) of 4 (R #2, R #44, R #123, and R #282) residents reviewed for unnecessary medications. This deficient practice could likely lead to adverse drug effects and poor patient outcomes. The Findings are: R #2 A. Record review of R #2's physician's orders revealed the following: 1. Topiramate Oral Tablet (an anticonvulsant medication that is used to treat seizures and prevent migraine headaches.) 50 milligrams (MG). Give 1 tablet by mouth one time a day for Seizures (a sudden, abnormal surge of electrical activity in the brain that can cause a variety of symptoms, including changes in behavior, movement, sensation, and awareness). Start Date: 04/12/25 2. Trazodone HCl Oral Tablet (an antidepressant medication primarily used to treat depression, anxiety, and insomnia) 100 MG…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-25 · tag F0791 — failed to provide routine dental services — pattern
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents received routine dental services (an annual inspection of the oral cavity for signs of disease, diagnosis of dental disease, dental radiographs as needed, dental cleaning, fillings (new and repairs), minor partial or full denture adjustments, smoothing of broken teeth, and limited prosthodontic procedures, e.g., taking impressions for dentures and fitting dentures) were provided dental visits annually for 2 (R #1 and R #14) of 2 (R# 1 and R #14) residents reviewed for routine dental services. This deficient practice is likely to negatively impact residents through pain, mood, and state of well-being if dental conditions have not been addressed in a timely manner. R #1 A. Record review of R #1's Electronic Health Record (EHR), R #1 was admitted on [DATE] with the following diagnoses: 1. Muscle wasting and atrophy (the decrease in size or wasting away of a cell, tissue, organ, or muscle), 2. Muscle Weakness, 3. Adult Failure to Thrive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-25 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to maintain proper infection prevention measures by: 1. Not disinfecting direct patient care equipment after use. 2. Not adhering to Enhanced Barrier Precautions (EBP; an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities), 3. Not adhering to contact precautions (used for individuals with infections that can spread through direct or indirect contact with the patient or their environment). These deficient practices have the potential to affect all 291 residents residing in the facility according to the census provided by the Administrator (ADM) on 07/21/25 by experiencing an increase of infections leading to further health concerns. The findings are: Equipment A On 07/24/25 at 9:58 AM during an observation of the medication pass for R #75, Registered Nurse (RN) #32 took R #75 blood pressure with portable blood pressure cuff. Upon completion of blood pressure measurement RN placed cuff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-07-25 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain an effective pest control program for 3 (R #2, R #52, and R #172) of 3 (R #2, R #52, and R #172) residents reviewed by allowing insects and their waste in their living space. If the facility does not maintain an effective pest control program, then residents are at a greater risk of contracting certain diseases and may feel disgusted or embarrassed about their living space. The findings are: R #2 A. On 07/22/25 at 12:42 pm, an interview and observation with R #2 revealed the following: 1. R #2 stated the facility has a big bug problem and feels like they could do more to control it. R #2 stated his sister has to purchase bug traps (traps and kills insects) to keep in his room. 2. Two bug traps were located on the floor of the restroom in R #2's room. 3. Duct tape running along the border of the wall that R #2 stated he put there because bugs would come out of the wall there. 4. R #2 stated he has talked with the facility's staff several times regarding the pest infestation but nothing happens. R #52 and R #172 B. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-07-25 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure Certified Nurse Aides (CNAs) received the required in-service training of 12 hours per year for 3 (CNA #3, CNA #4, and CNA #5) of 5 (CNA #1, CNA #2, CNA #3, CNA #4, and CNA #5) CNAs reviewed for required in-service training. This deficient practice is likely to result in the CNAs not receiving the necessary training to meet the care needs of the residents. The findings are: CNA #3 A. Record review of CNA #3's personnel file revealed CNA #3 was hired on 05/06/24. B. Record review of CNA #3's in-service training Transcript Report revealed CNA #3 did not complete any of the required trainings. CNA #4 C. Record review of CNA #4's personnel file revealed CNA #4 was hired on 11/29/23. D. Record review of CNA #4's in-service training Transcript Report revealed CNA #4 did not complete the 12 hours of training as required per year. CNA #5 E. Record review of CNA #5's personnel file revealed CNA #5 was hired on 07/26/23. F. Record review of CNA #5's in-service training Transcript Report revealed CNA #5 d did not complete the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-25 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents and/or their representatives were informed in advance of what medications they received and understood the reasons, risks, and benefits of the medications for 1 (R #282) of 3 (R #2, R #123, and R #282) residents reviewed for unnecessary medications. If the residents or their representatives are not informed of the risks and benefits of the medication or treatment alternatives, they are not able to make informed decisions regarding residents' care. The findings are: A. Record review of R #282's physician's orders revealed the following: - An order for Gabapentin capsule (anticonvulsant; medication used to treat seizure activity), 100 milligrams (mg). Give one capsule by mouth three times a day for intrusive agitation (unwanted thoughts that enter one's mind despite efforts to avoid them, and agitation, a state of being unable to remain still or calm, characterized by motor hyperactivity, restlessness, emotional tension, and sometimes verbal aggression. Start date: 03/14/25. - An order for Trazadone oral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-25 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to update/revise the advance directive for 1 (R #6) of 1 (R #6) resident reviewed for advanced directives. This deficient practice could likely result in residents' declination of treatment such as refusals of artificial nutrition (a medical treatment for a person to receive nutrition when they are no longer able to) or intravenous (IV; into the vein) hydration as well as life saving measures such as attempting cardiopulmonary resuscitation (CPR; full code, an emergency procedure that combines chest compression with artificial ventilation) against resident's wishes. The findings are: A. Record review of R #6's admission Record revealed he was originally admitted to the facility on [DATE] with the following diagnoses: - End stage renal disease (ESRD; chronic irreversible kidney failure). - Dependence on renal dialysis (a medical procedure that removes excess water, solutes, and toxins from the blood when the kidneys are no longer able to do so), - Type 2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-25 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and interviews, the facility failed to provide a comfortable and homelike environment by ensuring safe temperature levels (between 71 degrees to 81 degrees) for residents ensuring and a clean, comfortable, and safe environment. These deficient practices could affect all 291 residents as identified by the Daily Census provided by the Administrator (ADM) on 07/21/25. If the facility does not ensure safe temperature levels, clean and safe environment then the residents could be at risk causing additional or increased adverse health conditions and uncomfortable living conditions for the residents. The findings are: A. On 07/22/25 at 8:00 am observation revealed the following: - Blue painter's tape was hanging off two windows at the front face of the facility. - There were more than 10 cigarette butts on the ground at the front entrance to the facility. - The Physical Therapy room was missing a ceiling tile at the pillar in the room, and above the women's restroom sink. - The atrium had a spot…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-25 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to complete the quarterly review Minimum Data Set (MDS; a federally mandated assessment instrument completed by facility staff) assessment within 92 days for 1 (R #179) of 2 (R #179 and R #294) residents reviewed for resident MDS assessments. This deficient practice could likely result in residents not receiving the care and assistance needed. The findings are:A. Record review of R #179's face sheet revealed she was originally admitted to the facility on [DATE]. B. Record review of R #179's most recent quarterly MDS was completed on 02/19/25. C. On 07/25/25 at 9:36 am during an interview with MDS Coordinator, she confirmed R #179 should have had a quarterly MDS completed in May2025. She confirmed the quarterly MDS was not completed and should have been.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-25 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the Minimum Data Set (MDS; a federally mandated comprehensive assessment of a resident's functional, medical, psychosocial and cognitive assessment completed by facility staff) was accurate for 1 (R #282) of 3 (R #2, R #101, and R #282) residents reviewed for MDS assessments. This deficient practice could result in a failure to provide adequate care and treatment of the resident's needs. The findings are: A. Record review of R #282's face sheet revealed he was admitted on [DATE]. B. Record review of R #282's physician's orders revealed the following: - An order for Gabapentin capsule (anticonvulsant; medication used to treat seizure activity), 100 milligrams (mg). Give one capsule by mouth three times a day for intrusive agitation. Start date: 03/14/25. - An order for Valproic Acid oral solution (anticonvulsant; medication used to treat seizure activity), 250 milligrams (MG)/5 milliliters (ML). Give 5ML by mouth three times a day for seizure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-25 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to create an accurate baseline care plan (minimum healthcare information necessary to properly care for a resident immediately upon their admission to the facility) within 48 hours of admission for 2 (R #44 and R #123) of 5 (R #2, R #44, R #55, R #123 and R #321) residents reviewed for baseline care plans. This deficient practice could likely result in residents not receiving the appropriate care and may place residents at risk of an adverse event (undesirable experience, preventable or non-preventable, that caused harm to a resident because of medical care or lack of medical care) or worsening of current condition after admission. The findings are: R #44 A. Record review of R #44's admission Record revealed he was admitted to the facility on [DATE] with the following diagnoses: 1. Chronic obstructive pulmonary disease (COPD; lung disease), 2. Epilepsy (a seizure disorder), 3. Heart failure (a condition where the heart muscle cannot pump enough blood), B.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop a comprehensive care plan for 4 (R #2, R #44, R #56, and R #123) of 5 (R #2, R #44, R #55, R #56 and R #123) residents reviewed when staff failed to: 1. Develop a care plan for R #2's anticonvulsant medication and seizure disorder. 2. Develop a care plan for R #44's diagnosis of dementia. 3. Develop a care plan for R #56's use of a trapeze bar (a device suspended above a bed to assist with transferring or repositioning). 4. Develop a care plan for R #123's diagnosis of schizophrenia. This deficient practice is likely to result in staff not being aware of the residents' care needs and preferences, and residents not receiving the needed care. The findings are: R #2 A. Record review of R #2's admission Record revealed he was originally admitted to the facility on [DATE] with the following diagnoses: 1. Acute kidney failure (kidneys no longer function well), 2. Schizophrenia (a disorder that affects an individual's ability to think, feel, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-25 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure staff revised the care plan for 3 (R #101, R #123 and R #200) of 3 (R #101, R #123 and R #200) residents reviewed when staff failed to -update R #101's, and R #123'scare plan to include use of bed rails. -update R #200's care plan to include interventions for pain management These deficient practices are likely to result in residents' care and needs not being addressed if care plans are not updated. The findings are: R #101 A. On 07/24/25 at 10:43 am, an observation of R #101's room revealed a half-sized bed rail (a bed rail that is designed to be installed on the side of the bed) on the left side of her bed. B. Record review of R #101's admission Record revealed she was originally admitted to the facility on [DATE] with the following diagnoses: 1. Fracture of Left Patella (a bone located at the front of the knee joint), 2. Muscle Wasting and Atrophy (decrease in muscle mass and strength), 3. Lack of Coordination, 4. Major…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-07-25 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews, the facility failed to follow Physician Orders for 1 (R #10) of 1 (R #10) residents reviewed for comprehensive care plans (plan with measurable goals and timeframes to meet a resident's medical, nursing, mental health and psychosocial needs). This deficient practice could likely lead to harm of the resident. The findings are:A. Record review of R #10's Face Sheet revealed an admission date of 04/19/24.B. On 07/21/25 at 12:52 PM, during an observation of R #10's room revealed one bed rail attached to the resident's bed. C. Record review of R #10's Physician Orders, dated 02/27/25, revealed an order for bilateral side rails to assist with bed mobility.D. Record review of R #10's most recent Bed Rail Assessment, dated 02/27/25, revealed the following: -Resident does not have difficulty with balance or poor trunk control.-Recommendations for bilateral side rails.E. Record review of R #10's care plan, dated 03/03/25, revealed the resident requires bilateral siderails when in bed to enhance mobility and positioning. F. On 07/25/25 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to utilize infection control practices for handling respiratory equipment for 1 (R #10) of 1(R #10) residents reviewed for respiratory services. This deficient practice is likely to place the resident at risk with cross contamination and the development of respiratory infections. The findings are: A. On 07/21/25 at 12:56 PM, during an observation of R #10's room, the resident's nasal cannula (a small, flexible tube that delivers oxygen to the nose through soft prongs) connected to an oxygen concentrator (device that concentrates the oxygen from a gas supply) sat directly on R #10's fabric covered bedding. B. On 07/24/2025 at 12:56 PM, during an observation of R #10's room revealed the resident's nasal cannula, connected to a running concentrator lay directly on resident's fabric bedding and draped over bed rail. C. On 07/25/25 at 2:04 PM, during an observation of R #10's room revealed resident's nasal cannula connected to concentrator, lay directly on the resident's bed with the nasal prongs touching the floor of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-25 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to a resident received appropriate treatment and services for dementia for 1 (R #44) of 1 (R #44) resident reviewed. This deficient practice could likely lead to residents not attaining or maintaining their highest practicable physical, mental, and psychosocial well-being. The findings are: A. Record review of R #44's admission Record revealed he was admitted to the facility on [DATE] with the following diagnoses: 1. Chronic obstructive pulmonary disease (COPD; lung disease), 2. Epilepsy (a seizure disorder), 3. Heart Failure (a condition where the heart cannot pump enough blood to meet the body's needs), 4. Dementia (a group of conditions characterized by impairment of at least two brain functions, such as memory loss and judgment), with agitation, 5. Post-traumatic stress disorder (PTSD; a mental health condition triggered by a terrifying event, causing flashbacks, nightmares, and severe anxiety). B. Record review of R #44's quarterly Minimum Data Set…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-07-25 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review, observation and interview, the facility failed to ensure trash receptacles were covered to minimize odors and prevent pest or mice. If staff fail to keep trash cans closed both inside and outside the facility, then the environment may become unsanitary and increase the risk of pest infestation and disease transmission to residents.Finding are: A. Record review of the facility's Sanitation Policy, dated October 2024, revealed kitchen waste shall be kept in clean, leakproof, nonabsorbent, tightly closed containers.B. On 07/25/25 at 2:18 PM, observation revealed a dumpster located outside was uncovered. Further observation revealed the trash can lid in the kitchen was up, and trash was in the trash can and dumpster.C. On 07/25/25 at 2:18 PM, during an interview, the Kitchen Manager stated the outside trash cans must always remain closed to prevent flies and pests. The Kitchen Manager stated the kitchen trash can lid should be down. She stated it was her expectation for kitchen staff to follow the facility's Sanitation Policy.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-18 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to document a pain medication was given to 1 (R #1) of 1 (R #1) resident reviewed for pain. This deficient practice could likely cause confusion with staff on whether a pain medication was administered and could cause harm to the resident if the pain medication was administered again. The findings are: A. Record review of R #1's face sheet revealed R #1 was admitted to the facility on [DATE]. R #1 was on hospice with the following diagnoses: - Anoxic brain damage (oxygen is completing cut off from the brain), - Chronic respiratory failure with hypoxia (when your respiratory system is unable to remove enough carbon dioxide from your blood, causing it to build up in your body). - Chronic obstructive pulmonary (damage results in swelling and irritation, also called inflammation, inside the airways that limit airflow into and out of the lungs), - Alzheimer's (a type of dementia that affects memory, thinking and behavior) and dementia (symptoms affecting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-21 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to complete and document a thorough investigation, implement measures to prevent further incidents, and implement corrective actions regarding allegations of neglect (failure to provide goods and services necessary to avoid physical harm, mental anguish, or mental illness), abuse (knowingly causing physical or mental harm or failing to provide goods and services necessary to avoid physical or mental harm), and injury of unknown origin for 3 (R #4, #5, and #6) of 3 (R #4, #5, and #6) residents reviewed for abuse and neglect allegations when staff failed to complete and submit thorough follow-up reports for R #4, #5, and #6. If facilities do not submit follow up reports then the SA cannot assure the residents are safe and free of abuse. R #4 A. Record review of R #4's face sheet, undated, revealed R #4 was admitted into the facility 10/03/24. B. Record review of the Facility Reported Incident report, dated 10/14/24, revealed the following: - Staff found R…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-21 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure staff did not leave medications on the bedside table for 1 (R #13) of 1 (R #13) resident. This deficient practice could likely result in residents misplacing or not taking medications which could cause the resident to be pain. The findings are: A. On 11/20/24 at 1:54 pm, observation of R #13's room revealed a small cup with two pills sat on the bedside table. B. On 11/20/24 at 1:54 pm, during an interview with R #13, she stated the medications were not there that long. She stated she did not take them when the nurse brought them to her, because she was waiting for staff to change her brief. C. On 11/20/24 at 2:07 pm, during an interview with Register Nurse (RN) #1, she stated she left the pills in R #13's room on her bedside table. She stated R #13 was ready for her medications, but she was waiting to be changed. The RN stated R #13 did not want to sit up in bed. She stated she knew better then to leave the medications on the resident's bedside table. She said she should have brought the medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure medication carts were locked when unattended. This deficient practice is likely to negatively impact the health of residents on the 600 unit if they were to ingest (swallow) medications not intended for them. The findings are: A. On 11/21/24 at 7:47 am, during an observation of the 600-unit medication cart, the medication cart was unattended and unlocked. B. On 11/21/24 at 7:47 am, during an interview with Registered Nurse (RN) #1, she confirmed that medication carts should be locked and secured at all times when left unattended.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-21 · tag F0921 — failed to keep a safe, functional, sanitary building — isolated
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure residents had a safe and functional environment when the facility failed to ensure flooring was flat, smooth, and level for 1 (R #1) of 1 (R #1) residents reviewed. This deficient practice could likely result in residents living in an unsafe environment and could increase their risk for injuries and decrease their quality of life. The findings are: A. On 11/20/24 at 8:37 am, during observation of the R #1's room, the floor was uneven, and multiple tiles were missing near the window. An unoccupied bed sat over the missing tiles near the window. Further observation revealed a floor tile was missing near the toilet in the resident's bathroom. B. On 11/20/24 at 8:40 am, during an interview with R #1, he stated the floors in the bathroom and the bedroom were gross, and he told the facility four times to fix it. He stated he reported this to the nurses and the maintenance man. C. On 11/21/24 at 10:20 am during an interview with the Maintenance Director (MD), he stated that the air conditioning unit was causing some…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-30 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to provide a safe, clean, and comfortable environment for and R #13 and all residents who utilized the courtyard and the 600 unit hallway. This deficient practice is likely to cause all residents in this facility to be exposed to environmental hazards and not to feel comfortable, which could affect their psychosocial well-being. The findings are: A. On 07/29/24 at 1:02 pm, an observation revealed the following: -The patio of the resident courtyard smoking area and grass edge were littered with cigarette butts. -The floors down the 600-unit hallway were visibly stained and unkempt. B. On 07/27/24 at 1:15 pm, an observation of resident occupied rooms revealed the following: - room [ROOM NUMBER]: The closet door was falling off the hinges. - room [ROOM NUMBER]: The closet door was falling off the hinges. - room [ROOM NUMBER]: The closet door was falling off the hinges. C. On 07/30/24 at 10:34 am, during an interview and observation, R #11 stated the floors…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-30 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to notify the Power of Attorney (POA; a health care power of attorney grants, in writing, a particular agent the power to make healthcare decisions on another's behalf) when R#2 wandered into another resident's room and sustained an injury from an unknown resident, for 1 (R #2) of 1 (R #2) resident reviewed. If the facility is not notifying the resident's POA when the resident has a change of condition, then the POA is unable to make decisions related to treatment and advocate for the resident's care. The findings are: A. Record review of R #2's face sheet dated 07/24/24 revealed the following: - admission date of 05/22/24. - Dementia, with other behavioral disturbance (a chronic disease that causes a progressive decline in memory, judgment, including poor decision making). - Muscle wasting and atrophy (loss of muscle tone and lack of movement). - Emergency contact #1 and POA - relationship daughter B. Record review of R #2's progress notes revealed the following: - Dated 07/05/24, Certified Nursing Aide (CNA) #1 found R #2…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to prevent an accident for 1 (R#2) of 2 (R#2 and R #3) when the facility failed to implement interventions to prevent R #2 from walking into other residents' rooms without permission and potentially putting himself at risk for harm. This deficient practice could likely result in physical harm to residents, physical harm and/or psychosocial distress (unpleasant emotions associated with a highly stressful situation), or worsening of current mental health conditions for the residents who were subject to this behavior. The findings are: R #2 A. Record review of R #2's medical record revealed he was admitted on [DATE] with the following diagnoses: 1. Benign intracranial hypertension (high pressure around the brain causes symptoms like vision changes and headaches). 2. Dementia (loss of memory, language, problem-solving and other thinking abilities that are severe enough to interfere with daily life) in other diseases classified elsewhere, unspecified severity,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-04-25 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interviews the facility failed to: 1. Ensure eye drops were disposed of within 30 days of opening. 2. Ensure all expired supplies were not kept with unexpired supplies. 3. Ensure medications are kept in original package. 4. Ensure all expired medications were not kept with unexpired supplies. These deficient practices are likely to result in all 261 residents', identified on the census list provided by the Executive Director (ED) on 04/21/24, medications that were pre-poured (put into unmarked cups, without patient identifiers), to receive expired medications or supplies that have lost either their potency or effectiveness, or to receive medication or vaccines that have lost either their potency or effectiveness. The findings are: Ensure eye drops are disposed of within 30 days of opening. A. Record review of a National Institute of Health, peer reviewed article titled, Shelf Life and Efficacy Eye Drops, dated October 2018, revealed it was recommended to discard ophthalmic drugs 30 days after opening. B. On 04/21/24 at 11:46 am, during an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-04-25 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview the facility failed to maintain proper infection prevention measures when staff failed to: 1. Ensure safe transport of soiled laundry from resident room to laundry chute. 2. Ensure staff members wore appropriate personal protective equipment (PPE; gloves, face mask, eye protection, and a gown) while sorting contaminated laundry in the laundry room. Failure to adhere to an infection control program could likely cause the spread of infections and illness to all 261 residents listed on the census provided by the Administrator on 04/21/24. The findings are: Ensure staff members wore appropriate personal protective equipment while sorting contaminated laundry in the laundry room. D. On 04/24/24 at 2:31 pm, during an observation and interview, Housekeeper (HK) #1 wore gloves and sorted dirty laundry from the laundry chute. HK #31 stated she used gloves but should also use a yellow gown, face mask, and eye wear while going through the soiled clothes. HK #1 knew where the PPE items were kept. HK #1 stated she did not have it on all the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-25 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to provide a homelike environment for 2 (R #190 and R #37) out of 3 (R #190, R #37, and R #23) residents (residents were identified by the resident matrix provided by the Administrator on 04/21/24), when they failed to: 1) Repair damaged or missing drawer face from one resident's room. 2) Prevent or remove cockroaches inside a resident's continuous positive air pressure (CPAP; helps keep your airway open when asleep) humidifier tank. 3) Repair water leaks and damaged ceiling in the therapy room. If residents do not have a homelike environment, they may become depressed and anxious about things in disrepair. The findings are: Resident #190 A. On 04/22/2024 at 9:23 am, during observation of R #190's room, her closet drawer was missing the face and handle, which made it inoperable. B. On 04/22/2024 at 12:32 pm, during an interview with R #190, she stated her closet drawer face has been missing/broken for weeks. R #190 stated she cannot use the drawer because she cannot open it. She stated this made her feel like the facility did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-04-25 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to meet professional standards of quality for 2 (R #26 and R # 87) of 2 (R #26 and R #87) residents reviewed by when staff failed to administer medications per recommend guidelines. If the facility is not administering medications in accordance with physician orders and accepted professional practices, then residents are likely to not get the therapeutic results needed. The findings are: Findings for R #26 A. On 04/21/24 at 12:36 pm, during an observation of the 500 south medication cart, Licensed Practical Nurse (LPN) #5 opened the top drawer of the medication cart to reveal two small medication cups that held medications. One of the cups belonged to R #26 and had the resident's room number written on the outside of the cup. B. Record review of R #26's care plan, dated 02/25/24, revealed the care plan did not contain instructions for staff to hide medications in R #26's food without knowledge of the resident. C. Record review of R #26's electronic medical records revealed the records did not contain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-04-25 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to maintain records of controlled substances (drugs subject to strict government control because they may cause addiction) on the 400 north, 500 south, and 600 front medication carts. This deficient practice could likely cause controlled substances to be diverted (the transfer of any legal prescribed controlled substance from the individual for whom it was prescribed to another person for any illegal use). The findings are: A. Record review of the facility's policy titled Controlled Substances, revised date December 2012, revealed nursing staff must count controlled medications at the end of each shift. The nurse coming on duty and the nurse [NAME] off duty must make the count together. They must document and report any discrepancies to the Director of Nursing. B. On 04/21/24 at 12:16 pm, an observation of the 500 south medication cart revealed staff failed to sign the narcotic book [a book used to manually track inventories of prescribed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and record review, the facility failed to ensure the comprehensive care plan was accurate for 1 (R #202) of 1 (R #202) residents reviewed for care plan accuracy. This deficient practice could likely result in staff not understanding and implementing the most appropriate interventions and treatments for the resident. The findings are: A. On 04/22/24 at 9:57 AM during an observation, R #202 wore a catheter bag for an indwelling (left in place) urinary catheter. B. Record review of R #202's current physician order summary revealed an order to change the resident's catheter monthly and as needed for blockage or leaking. C. Record review of R #202's care plan revised on 02/14/24 revealed the resident had an intermittent catheter (catheter inserted several times a day to drain the bladder then removed) related to a neurogenic bladder (lack of bladder control due to brain, spinal cord, or nerve impairment.) D. On 04/25/24 at 9:36 AM during an interview with Nurse Unit Manger (UM) #1 and the Director of Nursing (DON), UM #1 stated R #202's care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-25 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to document weekly wound assessments for 1 (R #7) of 1 (R #7) residents reviewed for wound care. This deficient practice could likely result in a resident's wound progression not being evaluated on a weekly basis. A. Record review of R #7's face sheet revealed R #7 was admitted to the facility on [DATE] with the pertinent diagnoses of: metabolic encephalopathy (a problem in the brain caused by a chemical imbalance in the blood), cerebral infarction (an ischemic stroke- caused by disrupted blood flow to the brain due to problems with the blood vessels that supply it), and type 2 diabetes mellitus (a long-term condition in which the body has trouble controlling blood sugar and using it for energy). B. Record review of physician orders revealed the following: 1. Physician order, dated 02/01/24, Clean open area [stage 2 pressure ulcer (partial thickness loss of dermis presenting as a shallow open ulcer with a red or pink wound bed)] to left buttock with wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-25 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review the facility failed to help maintain acceptable parameters of nutritional status, such as usual body weight, for 1 (R #409) of 3 (R # 26, R # 87, and R # 40) residents sampled for nutrition, when they failed to put a plan into place for R #409 who had weight loss. This deficient practice could likely result in the residents losing weight, causing physical and mental health issues. The findings are: A. Record review of R 409's face sheet revealed an admission date of 12/20/23 with the following diagnoses: -Parkinson's disease (a progressive disorder that affects the nervous system and causes tremors, stiffness and slow movement) with dyskinesia with out mention of fluctuations (uncontrolled, involuntary movements of the face, arms or legs). -Major depressive disorder (a mental disorder with at least two weeks of low mood, low self esteem, and loss of interest or pleasure of normal things). -Chronic kidney disease, stage 3 (mild to moderate damage to the kidneys and can be treated with diet, medications, and lifestyle changes). B. Record review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to provide an orderly, homelike environment for 1 (R [Resident] #1) of 3 (R #1, R #2, & R#3) residents reviewed for resident rights by leaving unused medical equipment in the resident's room for 24 days after last use. This deficient practice could lead to residents feeling disrespected, uncomfortable, and depressed. The findings are: A. On 10/16/2023 at 12:55 pm during an observation of R #1's room, a rolling IV (intravenous [medication administered into a vein]) pole, with attached pump and a mostly empty bag of clear fluid hanging from the pole, stood in the corner of the room near the head of the resident's bed. The bag was labeled .09% Sodium Chloride (an intravenous solution of salt and water commonly used as a source of hydration), 1000 ML (milliliters). The pump was unplugged with the power cord wrapped around the pole. B. On 10/17/2023 at 11:22 am during an interview with R #1, he stated the IV pole had been in his room for weeks. He added that he wished it would be removed, and it makes the room feel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-13 · tag F0658 — failed to meet professional standards of care — pattern
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure that services were provided to meet professional standards for 3 ( R #123, R #132, and R #135 ) of 3 (R #123, R #132 and R #135) residents reviewed by: 1. Not administering and discharging medications as indicated on pharmacist's recommendations and physician's agreement and orders. 2. Not accurately documenting and reporting skin assessments conducted with refusals and per resident's self-report, and 3. Not implementing and documenting care measure interventions to prevent contractures (a condition of shortening and hardening of muscles, tendons, or other tissue, often leading to deformity and rigidity of joints). 4. Not getting R#135 out of bed and into the wheelchair (a chair fitted with wheels for use as a means of transport by a person who is unable to walk as a result of illness, injury, or disability) regularly (with a constant or definite pattern) per the physician order and care plan. If the facility is not ensuring that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure residents were free from accident and safety hazards and supervised for 4 (R #14, R #123, R #157, R #77) residents of 4 (R #14, R #123, R # 157, R #77) ) residents reviewed for accident hazards by: 1. Having a loose grab bar (a graspable bar attached to the wall as an assistance to maintain balance) in resident bathroom. 2. Having insufficient length of call light cord in resident bathroom. 3. Not removing fall mats from the floor when residents are not in bed 4. Not supervising residents on 300 locked care unit when they failed to have staff present to supervise residents seated in dining room prior to a meal. This deficient practice could likely affect the safety and health of the residents. The findings are: Findings for R#14 A. On 01/05/23 at 8:53 AM, during an observation of R #14's bathroom, towel bar (bar used to hold a towel) was missing from wall of bathroom, the grab bar (a graspable bar attached to the wall as an assistance to maintain…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-13 · tag F0760 — failed to prevent significant medication errors — pattern
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview ,and record review, the facility failed to ensure that 3 (R #14, R #70 and R #106) residents of 3 (R#14, R #70, and R #106,) residents reviewed were free from any significant medication errors by: 1. Having been administered (given) the incorrect dosage of a medication for 5 consecutive (in order) days for R #14. 2 Not receiving (getting) medication as prescribed (written by medical doctor) prior to receiving a shower for R #106. 3. Not following the physician's orders by crushing medication that did not have an order to be crushed for R #70. These deficient practice are likely to negatively (in a bad way) impact (result in) a residents' status (how one feels) by increasing anxiety (feeling of worry) and fear (unpleasantness), and can cause dangerous side effects (death; life-threatening; hospitalization; disability or permanent damage). Findings for Resident #14 A. Record review of R #14's physician orders, dated 11/17/22, indicated an open order (no script required for refills) for Morphine (a Schedule II (high risk for addiction) medication used to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-13 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure that medications and supplies stored in the medication storage rooms on both the 300 and 500 units and inside of the medication storage refrigerators on the 500 units were not expired. This deficient practice has the potential to negatively impact the health of all the residents on both the 300 and 500 units. Receiving expired medications could likely result in residents receiving medications that have lost their potency and effectiveness leaving them vulnerable to acquiring infections. The findings are: Findings for 300 Unit A. On 01/04/23 at 1:20 pm during observation of unit 300's medication storage room the following was observed: 1. One 5 mL (milliliter) multidose vial of Influenza Vaccine Flucelvax Quadrivalent (used to protect against infection from flu virus) dated on box as being opened on 10/12/22 which indicated that it was expired. 2. One clear bag containing twenty four 3M (brand of product) Curos Disinfecting Port Protectors (alcohol-containing caps which twist onto I. V.( an apparatus used to administer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-13 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to keep accurate, up to date resident records for 6 (R #6, R #90, R #129, R #132, R #157 and R #167) of 8 (R #6, R #35, R #90, R #126, R #129, R #132, R #157 and R #167) residents reviewed by not having the following: 1. A Pre-admission Screening and Resident Review (The PASRR Level II is a comprehensive evaluation required as a result of a positive Level I Screening. A Level II is necessary to confirm the indicated diagnosis noted in the Level I Screening and to determine whether placement or continued stay in a Nursing Facility is appropriate) for resident #6 looked at for PASRR level II screening. 2. Inaccurate care plan and nursing documentation around a Foley catheter (Rubber tube that is inserted into the bladder to drain the urine) for resident #167. 3. Inaccurate diagnosis of Schizophrenia for resident #157. 4. Medical records and notes related to resident #132 actively undergoing chemotherapy (using chemotherapy drugs to kill cancer cells by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-13 · tag F0947 — failed to train nurse aides adequately — pattern
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure that Certified Nursing Assistants (CNA's) had their required 12 hours of yearly in-service training completed for 3 (CNA # 10, 11, and 12) of 5 (CNA #10, 11, 12, 13 and 14) CNA's looked at for staffing competencies. This deficient practice could potentially cause CNA's to not be up to date with the knowledge that they need to care for the residents they work with; which could cause the residents harm. The findings are: A. Record review of staff training log sheets for the past year 2022 indicated the following: CNA #10 completed two training's in 2022 on the electronic training system. CNA #11 completed one training in 2022 on the electronic training system. CNA #12 completed one training in 2022 on the electronic training system. The above staff members did work for the facility this past year. B. On 01/13/23 at 12:00 pm, during an interview with Assistant Director of Nursing (ADON) she stated that they do some trainings through their electronic system and HR (Human Resources) keeps track of those trainings and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to follow physician orders for 1 ( R #107) of 1 (R #107) residents reviewed for therapeutic medication levels of an antipsychotic medication. This deficient practice could likely result in a resident not receiving the accurate dosage of a medication that would ensure clinical effectiveness while avoiding side effects. The findings are: A. Record review of the facility policy Test Results, last revised April 2022, revealed the facility process to be The resident's Attending Physician will be notified of the results of diagnostic tests. 1. Results of laboratory, radiological, and diagnostic tests shall be reported in writing to the resident's Attending Physician or to the facility. 2. Should the test results be provided to the facility, the Attending Physician shall be promptly notified of the results. 3. The Director of Nursing Services, or Charge Nurse receiving the test results, shall be responsible for notifying the physician of such test results. 4.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-13 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure a resident with an order for a Foley catheter (A soft tubing that drains urine from the bladder to a collection bag) that was removed, had the Foley catheter re-inserted due to urinary retention (inability to fully empty the bladder) for one resident (R #77) of one (R #77) reviewed for catheter care. This deficient practice could likely result in resident having an infection and urinary retention. The findings are: A. Record review R #77's face sheet revealed the following diagnoses: Diabetes Type II with hyperglycemia (have insufficient insulin and insulin resistance, leading to hyperglycemia, or high blood sugar), Acute Kidney Failure (when your kidneys suddenly become unable to filter waste products from your blood), Neuromuscular dysfunction of bladder (refers to urinary bladder problems due to disease or injury of the central nervous system or peripheral nerves involved in the control of urination), cognitive function and awareness (issues…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$154,457 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $142,392 — penalty dated 2025-07-25
  • $12,065 — penalty dated 2024-07-30
  • Medicare payment denial — starting 2025-09-25 for 91 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
OVERHEAD OPS INVESTMENTS II LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 02/01/2024
KCCJ1 HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF50%since 02/01/2024
LBEI HOLDINGS LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST50%since 02/01/2024
BELL, KEVINIndividual5% OR GREATER INDIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 02/01/2024
CAMPION, ROBERTIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 02/01/2024
BRIGHAM, TROYIndividualW-2 MANAGING EMPLOYEE; ADP OF THE SNFsince 02/01/2024
500 ALBUQUERQUE HOLDCO LLCOrganizationADP OF THE SNFsince 12/12/2024
500 ALBUQUERQUE RE LLCOrganizationADP OF THE SNFsince 12/12/2024
DWIGHT MORTGAGE TRUST LLCOrganizationADP OF THE SNFsince 12/12/2024
MANAGEMENT MCOA LLCOrganizationADP OF THE SNFsince 12/12/2024
STAG GROUP HOLDINGS LLCOrganizationADP OF THE SNFsince 12/12/2024
TUH TRUSTOrganizationADP OF THE SNFsince 12/12/2024
UCT EK TYK HOLDINGS LLCOrganizationADP OF THE SNFsince 12/12/2024
BUTUC, RADUIndividualADP OF THE SNFsince 12/12/2024

CMS files one row per role, so the 18 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted.

10 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$25.4M
Net patient revenuemost recent cost report
-33.8%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 85%Medicare 1%Other / private 14%

About 85% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$407per resident / day
operating cost
$12,382per month
≈ monthly operating cost
$304per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NM

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Mexico Medicaid page.

Typical monthly cost in New Mexico
$9,125/mo
Nursing home (semi-private)
$10,633/mo
Nursing home (private)
$5,950/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 325045. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-07-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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