South Valley Care Center LLC

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

Therapy staffing: this home’s payroll records show <0.01 therapist hours per resident per day in 2026Q1 — more than 0% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 128% of this home’s weekday level — it runs therapy at close to weekday levels right through the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 58 beds and averages 53.1 residents a day — about 92% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.33 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.60 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.51 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.32 hrs/resident/day on weekends vs 3.33 on weekdays — about the same on weekends as weekdays. RN hours go from 0.60 to 0.58 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 68% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

• Potential for harm · E2025-09-10 · tag F0761 — failed to label and store drugs safely — pattern
  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to:- Ensure a medication cart located on the East Hall was inaccessible to unauthorized individuals for 1 (medication cart #1) of 3 (medication carts #1, #2, and #3) medication carts. - Pick up and dispose of a dropped medication for 1 (R #3) of 1 (R #3) residents. If the facility fails to ensure medication is secured against unauthorized access, then residents are at risk of adverse drug reactions, medication errors, overdose, or death. The findings are: Unattended Medication [NAME]. Record review of the facility's Medication Storage Policy, dated 12/11/24, revealed all medication carts must remain locked and secured when not in use. B. On 09/10/25 at 8:24 a.m., during an interview, Registered Nurse (RN) #1 stated the medication cart must remain locked. She stated leaving the cart unlocked could allow a resident to access medications not prescribed to them, which could lead to overdose. C. On 09/10/25 at 8:51 AM and 11:30 AM, observation…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-09-10 · tag F0580 — failed to tell family and doctor about changes — isolated
  Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews, staff failed to notify the physician and Director of Nursing (DON) of changes in a resident's eye for 1 (R #1) of 1 (R #1) residents. This deficient practice could result in the resident not receiving a medical assessment or treatment, which could result in a worsening of symptoms. The findings are: A. Record review of R #1's face sheet revealed the following: -The resident was admitted to the facility on [DATE]. -The resident had a diagnosis of glaucoma (a group of eye conditions that can cause blindness). -The resident had a diagnosis of dementia (a group of conditions characterized by impairment of at least two brain functions, such as memory loss and judgment). -The resident had a diagnosis of cataract (a cloudy area in the normally clear lens of the eye). B. Record review of R #1's Physician Orders, dated 07/24/24, revealed the following: -Staff to complete resident body check (a visual observation during personal care) each shower day, dated 07/24/24.…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Fcited before2025-07-03 · tag F0812 — failed to store, cook, and serve food safely — widespread
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation and interview, the facility failed to:- Ensure expired kitchen items were disposed of and not accessible in the refrigerator.- Use appropriate techniques to thaw frozen shrimp.- Store food off the floor.These deficient practices could potentially cause a foodborne illness for all residents in the facility. The findings are:Expired Food A. On 07/01/25 at 9:30 am, during an initial kitchen tour, observation revealed containers of cottage cheese with expiration dates of 06/22/25 and 06/26/25.B. On 07/01/25 at 9:30 am, during an interview, the Dietary Manager (DM) stated staff should have thrown away the expired cottage cheese. He stated expired food should not be in the refrigerator. The DM stated staff should check the refrigerator daily for expired food. Thawing Food C. On 07/01/25 at 1:45 pm, observation revealed four, 2 pound bags of shrimp sat in a 10 inch (in) by 10 in. by 17 in container in the sink. The bags of shrimp floated in water in the container, and a narrow stream of water trickled into the container. Further observation revealed the four bags of…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2025-07-03 · tag F0645 — pattern
  PASARR screening for Mental disorders or Intellectual Disabilities
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interviews and record review, the facility failed to ensure Level I PASRR (Screening for Mental Illness and Intellectual Disability) Level I screenings were reviewed for accuracy and properly completed for two of two residents reviewed for PASRR (R #22, and R #25). If the facility fails to review Level I PASRR screenings for accuracy and ensure that they are properly completed, then residents with serious mental illness or intellectual disability may be admitted without appropriate screening or specialized service determination, resulting in inappropriate placement and potential harm.(The findings are)R #22A. Record review of R #22's PASRR Level 1 screening, dated 06/15/23, revealed the resident did not have a diagnosis of or a suspicion of a serious mental illness. B. Record review of R #22's face sheet revealed an admission date of 06/15/23 with the following diagnoses:(List not all inclusive)-Bipolar disorder (a disorder associated with episodes of mood swings ranging from depressive lows to manic highs).C. Record review of R #22's physician orders revealed the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-07-03 · tag F0605 — failed to not use drugs as a restraint — isolated
  Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interviews, the facility failed to ensure R #56 was free from chemical restraints when staff administered a psychotropic medication (group of drugs that affect behavior, mood, thoughts, or perception) for the purpose of keeping the resident in bed, rather than for the treatment of a documented medical condition. If staff fail to administer psychotropic medication for the treatment of a documented medical condition, then it may be considered a restraint and place the resident at a higher risk of adverse side effects. The findings are: A. Record review of R #56's face sheet revealed an admission date of 12/16/20 and included the following diagnosis: - Schizophrenia (a disorder that affects an individual's ability to think, feel, and behave clearly),- Neurosyphilis (an infection of the nervous system, specifically of the brain and spinal cord).B. Record review of R #56's Physicians Orders, dated 04/02/25, revealed an order for lorazepam (anti-anxiety medication) 1 milligram (mg) tablets. Give one tablet every three to four hours as needed for anxiety, for 15…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-07-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
  Provide safe and appropriate respiratory care for a resident when needed.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure staff monitored and maintained oxygen therapy equipment for 1 (R #10) of 1 (R #10) residents reviewed for oxygen use. If the facility fails to ensure residents using supplemental oxygen have functioning equipment, then residents may experience dangerously low oxygen saturation levels (amount of oxygen in the blood), respiratory distress, and hospitalization.The findings are: A. Record review of R #10's face sheet dated, 02/06/2025, revealed the resident was admitted to the to the facility on [DATE] with the following diagnoses:-Alzheimer's disease (progressive neurodegenerative brain disorder),-Respiratory failure,-Chronic obstructive pulmonary disease (COPD; lung disease). B. Record review of R #10's physician orders, dated 07/24/24, revealed an order for oxygen at 2 to 4 liters per minute (lpm) via nasal cannula (a small, flexible tube that delivers oxygen to the nose through soft prongs) continuously to keep saturation above 90 percent (%)…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2025-02-14 · tag F0580 — failed to tell family and doctor about changes — pattern
  Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the resident's physician when a resident did not eat for an extended period of time and loss significant weight for 1 (R #1) of 1 (R #1) resident. If the facility is not notifying the physician then residents are likely to experience adverse effects, worsening of their condition, and potential complications from not receiving the proper care. The findings are: A. Record review of R #1's face sheet, dated 11/19/24, revealed R #1 was admitted to the facility 06/14/19. B. Record review of R #1's quarterly Minimum Data Set (MDS; a federally mandated assessment instrument completed by facility staff), dated 07/01/24, revealed R #1 had a Brief Interview of Mental Status (BIMS; a screening for cognitive impairment) score of seven (7), severely impaired. C. Record review of R #1's physician orders, dated September 2024, revealed the following: a. Diagnoses included: - Alzheimer's disease (a disease which causes irreversible changes in memory, thinking,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Fcited before2024-03-14 · tag F0812 — failed to store, cook, and serve food safely — widespread
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — the official record, unedited, may be distressing

  Based on observation and interview, the facility failed to discard food after it reached its shelf life or after it expired. This failure was likely to affect all 52 residents listed on the census provided by the Administrator on 03/11/24. This deficient practice could likely lead to foodborne illnesses (illness caused by food contaminated with bacteria, viruses, parasites, or toxins) in residents if food is not being discarded timely. The findings are: A. On 03/11/24 at 10:22 am, observation of the walk-in fridge revealed the following: 1. Cabbage, use by date 03/10/24, 2. Cilantro, use by date 02/19/24, 3. Parsley, use by date 03/09/24. B. On 03/11/24 at 10:22 am, during an interview, the Dietary Manager confirmed the cabbage, cilantro, and parsley should be discarded on or by the use by date.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

• Medicare payment denial — starting 2025-10-03 for 58 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

What families pay in NM