Laguna Rainbow Nursing Center
240 Casa Blanca Road, Casa Blanca, NM 87007 · Non profit - Corporation · 58 certified beds · (505) 552-6034 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 1 actual-harm citation
- a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $24,570 in federal fines (most recent 2024-12-20)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- nursing-staff turnover (70%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 19.2% | 11.3% | 15.4% | worse |
| Long-stay residents who lose too much weight | 4.0% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 0.9% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 1.7% | 2.0% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 0.0% | 3.5% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 19.3% | 11.7% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 4.0% | 14.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 98.7% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.5% | 5.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 16.4% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 1.1% | 14.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.1% | 1.4% | better |
| Long-stay hospitalizations per 1,000 resident days | 3.72 | 1.65 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.53 | 2.81 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.26 therapist hours per resident per day in 2026Q1 — more than 37% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 1% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 58 beds and averages 41.0 residents a day — about 71% occupied, or roughly 17 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.61 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.94 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.03 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.71 hrs/resident/day on weekends vs 4.98 on weekdays — 25% thinner on weekends — a notable drop. RN hours go from 0.93 to 0.96 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 70% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
38 citations, most serious first. The 11 most serious are shown; the remaining 27 are one tap away and print in full.
- Actual harm · Gcited before2024-12-20 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to prevent resident to resident sexual abuse for 1 (R #17) of 3 (R #5, #17 and #33) residents reviewed for abuse. This deficient practice likely resulted in psychosocial harm and distress for R #17, as evidence by the resident to become more withdrawn and isolated, experience anxiety and fear, and weight loss. The findings are: A. Record review of R #17's face sheet indicated she was admitted on [DATE] with the following diagnoses: - Cataract extraction (surgery to replace eye lens with an artificial one), - Osteoporosis (low bone mass leading to deterioration of bone tissue) with fracture, - Depressive disorder (depression; a mood disorder that causes a persistent feeling of sadness and loss of interest), - Chronic pain. B. Record review of R #17's nursing progress notes indicated the following: - Dated 08/19/24 at 8:05 pm, the Administrator in Training (AIT) notified the Director of Nursing (DON) that the night before R #17 reported to the Charge Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-12 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interviews, the facility failed to ensure food was stored, prepared, and served under sanitary conditions, when they failed to:Ensure staff served beverages to residents in a clean manner and without the staff members hands touching the rim of the cup.Ensure there are no expired cans in the kitchen. Ensure food and beverage items are stored appropriately and not left open to air. Ensure there is no accumulated residue on condiment containers in the kitchen. This deficient practice is likely to affect all 43 residents identified on the resident census list provided by the Administrator on 03/09/26. If food is not stored, prepared, and served under sanitary conditions, then residents are at an increased risk of contracting foodborne illness.The findings are:Beverage Service: A. On 03/09/26 at 12:33 pm, during an observation of dining service, Registered Nurse (RN) #1 was observed serving a drink to a resident with his bare hands touching the rim of the cup. At 12:35 pm, RN #1 was observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-12 · tag F0645 — patternPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure a resident's Level 1 Preadmission Screening and Resident Review (PASARR; a federal requirement to help ensure individuals with a mental disorder or intellectual disabilities are not inappropriately placed in nursing homes for long term care) was reviewed for accuracy and completion for 4 (R #2, R #5, R #8 and R #31) of 4 (R #2, R #5, R #8 and R #31) residents reviewed. If the facility fails to review PASARR screenings for accuracy and completion, then residents with serious mental illness or intellectual disability may receive inappropriate placement and care. The findings are: R #2: A. Record review of R #2's face sheet, revealed R #2 was initially admitted into the facility on [DATE] with a diagnosis of depression (a mood disorder that causes a persistent feeling of sadness and loss of interest). B. Record review of R #2's Minimum Data Set (MDS; a federally mandated assessment instrument completed by facility staff) dated 01/15/26 revealed R…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews, the facility failed to properly secure and store medications located in the facility medication cart and medication storage room, when:The facility did not lock a medication cart (moveable equipment used for the storage, transport, and administration of medications) while staff were not present.The facility did not ensure the medication refrigerator temperatures were properly maintained within the appropriate temperature range (36 to 46 degrees Fahrenheit).If the facility fails to secure medication carts or properly store medications, residents may experience unauthorized access to medications and the risk of medications becoming unusable for administration, thereby not receiving the full therapeutic benefit of their medications.The findings are: Medication Cart:A. On 03/09/26 at 1:52 pm, during an observation of the facility medication carts located at the nurse's station, one medication cart was unlocked and left unattended. B. On 03/09/26 at 1:55 pm, during an interview, the Registered Nurse (RN) #1 stated medication carts…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-12 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to ensure resident's medical records contained documentation regarding education, offering, or administration of the COVID-19 (an acute respiratory disease in humans characterized mainly by fever and cough and capable of progressing to severe symptoms and in some cases death, especially in older people and those with underlying health conditions) vaccination (treatment with a vaccine to produce immunity to a particular infections disease or pathogen) for 2 (R #4, and R #12) of 5 (R #4, R #6, R #12, R #18, and R #27) residents reviewed. This deficient practice is likely to result in residents not being provided information regarding opportunity for vaccination, and further result in increased risk of infection.The findings are:R #4: A. Record review of R #4's face sheet revealed R #4 was admitted into the facility on [DATE]. B. Record review of the facility COVID-19 consent and education documentation, provided by the facility on 03/11/26, revealed R #4…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a psychotropic medication (medication used to treat mental health conditions) consent form was completed and signed by the resident or resident representative prior to medication administration for 1 (R #4) of 1 (R #4) resident reviewed for unnecessary psychotropic medications. If a resident and/or their representative are not informed of the risks and benefits of the medication, they may not be able to make an informed decision regarding treatment.The findings are:A. Record review of the facility's psychotropic medication use policy, last revised in July 2022, revealed a psychotropic medication is any medication that affects brain activity associated with mental processes and behavior. Further review revealed anti-psychotics (medications that treat psychosis-related conditions and symptoms), anti-depressants (medications that treat depression), anti-anxiety medications (medications that treat anxiety), and hypnotics (medications used to induce…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure staff revised the care plan for 1 (R #8) of 1 (R #8) resident reviewed, when:The facility staff failed update R #8's plan of care to include an accurate advanced directive code status (a patient's preferences regarding medical interventions in the event of a medical emergency, such as cardiac arrest).This deficient practice is likely to result in residents' care and needs not being addressed if care plans are not updated. The findings are: A. Record review of R #8's face sheet revealed R #8 was admitted to the facility on [DATE] with diagnoses:generalized idiopathic epilepsy with status epilepticus, (seizures that happen repeatedly with no identifiable cause),depression (depression; a mood disorder that causes a persistent feeling of sadness and loss of interest),hypertension (HTN; high blood pressure),hypothyroidism (the thyroid is not making enough thyroid hormone), B. Record review of R #8's Medical Orders for Scope of Treatment (MOST; a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0814 — failed to dispose of garbage properly — isolatedDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure the outdoor trash bin was covered to minimize odors and prevent pests or rodents. If staff fail to keep outdoor trash bins closed, the environment may become unsanitary, increasing the risk of pest infestation and disease transmission to residents.The finding are:A. On 03/12/26 at 11:37 am, during an observation, the outdoor trash bin was left open, with only one side of the lid able to be closed and the other side broken.B. On 03/12/26 at 11:50 am, during an interview, the Dietary Manager stated the outdoor trash bin lid is broken, and they have been trying to fix the lid for the last six months. She stated pests or rodents can get into the trash and it is a hazard to staff and residents.
- Potential for harm · Dcited before2025-12-31 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure residents were free from abuse for 1 (R #1) of 1 (R #1) resident reviewed when facility staff inappropriately applied physical restraint during the provision of care. If the facility performs inappropriate use of physical restraint during resident care, then residents are at risk for physical injury and psychological harm, including fear or distress related to staff interactions. The findings are: A. Record review of the facility's policy titled Preventing Resident Abuse, revised December 2013, revealed the facility prohibits rough handling of residents and requires staff to manage resident behaviors in a manner that prevents injury, pain, or distress, including monitoring staff practices to identify inappropriate physical handling during resident care. B. Record review of R #1's face sheet revealed R #1 was admitted to the facility on [DATE] with the following diagnoses: Unspecified dementia (a group of conditions characterized by impairment of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-07 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure nurse aides were competent to perform their assigned duties when the facility did not provide adequate orientation and training for new and existing employees. This deficient practice is likely to result in staff not receiving the necessary training to meet the care needs of residents. A. Record review of the facility's policies revealed the facility did not have a formal policy or process in place for the onboarding, orientation, and training of new and existing staff. B. Record review of staff training and competency records for Certified Nurse Aid (CNA) #1, CNA #3, and Registered Nurse (RN) #1 revealed facility was unable to provide the records. C. On 08/14/25 at 1:32 pm, during an interview, the Assistant Director of Nursing (ADON) stated he oversaw training for CNAs. He stated there was not any onboarding process for staff prior to July of this year. D. On 08/14/25 at 1:47 pm, during an interview, the Human Resources Director (HRD) stated she was employed with this facility for three weeks, and the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-08-07 · tag F0943 — patternGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure that all staff received abuse, neglect, and exploitation training prior to providing direct resident care. This deficient practice has the potential to increase the risk for harm to residents due to a lack of knowledge and awareness regarding resident rights and the reporting of abuse. The findings are: A. Record review of staff training and competency records for Certified Nurse Aid (CNA) #1, CNA #3, and Registered Nurse (RN) #1 revealed there was no documentation in the above noted staff records regarding Abuse, Neglect and Exploitation Training. B. On 08/14/25 at 1:32 pm, during an interview, the Assistant Director of Nursing (ADON) stated he was responsible for trainings for Certified Nurse Aides (CNAs). He stated he has been employed with this facility since February 2025 and that prior to July of this year there was not an onboarding process. The ADON stated he verified nursing staff qualifications by checking to see if their license was current and getting them set up with the online training program. He…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 27 citations
- Potential for harm · D2025-08-07 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to complete and document a timely and thorough investigation regarding allegations of abuse (knowingly causing physical or mental harm or failing to provide goods and services necessary to avoid physical or mental harm) for 1 (R #1) of 3 (R #1, #2, and #3) residents reviewed for abuse and neglect allegations when staff failed to complete and submit a thorough follow-up report for an incident involving R #1. If facilities do not submit follow-up reports, then the State Agency (SA) cannot assure the residents are safe and free of abuse. The findings are: A. Record review of R #1's face sheet revealed an admission date of 08/03/24 and included a diagnoses of dementia (a group of conditions characterized by impairment of at least two brain functions, such as memory loss and judgment) with behaviors. B. Record review of a Facility Reported Incident (FRI), dated 04/06/25, revealed R #1 alleged that she was attacked by a black man on the night shift, resulting in a thumb injury. The resident was unable to provide specific details of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-26 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to report an unexpected death to the State Survey Agency for 1 (R #1) of 1 (R #1) resident reviewed for clinical decline and death. The facility failed to initiate an internal investigation, submit a reportable event to the State Agency, and document clinical findings in the medical record following the resident's death. If the facility fails to report unexpected deaths, then the State Survey Agency cannot evaluate compliance with Federal regulations.The findings are: A. Record review of R #1's face sheet revealed an admission date of 08/03/24 with the following diagnoses: End-stage renal disease (kidney disease). Chronic respiratory failures with hypoxia (respiratory system is unable to adequately get oxygen into the blood). Diabetes mellitus (DM; a disease in which the body cannot make or properly use insulin). Hypertension (HTN; high blood pressure). B. On 06/25/2025 at 9:26 a.m., during an interview, the Assistant Director of Nursing (ADON) stated R #1 passed away after going to dialysis (a treatment that filters waste,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-06-26 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure accurate and complete documentation in the medical record for 1 (R #1) of 1 (R #1) resident reviewed for death and discharge status. The facility failed to document the resident's death in the progress notes and inaccurately listed the resident as discharged to home, rather than deceased . If the facility fails to maintain complete and accurate records, then care outcomes cannot be appropriately tracked, regulatory compliance is compromised, and opportunities for review or improvement may be missed. The findings are: A. On [DATE] at 9:26 a.m., during an interview, the Assistant Director of Nursing (ADON) stated R #1 passed away after going to dialysis (a medical treatment which filters waste and excess fluid from the blood) on [DATE].B. Record Review of R #1's progress notes, dated [DATE], showed staff did not document the resident was transported to dialysis and died after arrival at the dialysis center. C. Record review of the facility's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-24 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility failed to assure medications were secured and inaccessible to unauthorized staff. This deficient practice had the potential to affect all 33 residents identified on the facility census list provided by the Administrator on 04/22/25. Improperly stored medications could result in a resident, staff member, or visitor taking the medications not prescribed to them. The findings are: A. Record review of the facility's Medication Storage Controlled Medication Storage policy (any type of chemical that can alter a person's physical or mental state.), dated January 2025, revealed the following: - Only authorized licensed nursing and pharmacy personnel had access to controlled medications. -The access system (key, security codes) used to lock controlled medications (medications or chemicals regulated by the government because they can be easily abused and lead to addiction) and other medications subject to abuse, could not be the same access system used to obtain the non-scheduled medications. - The facility must have a system to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-24 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation and interviews, the facility failed to sanitize dishes when staff did not maintain the dish washing machine at 120 degrees (°) Fahrenheit (F), per manufacturer's instructions. This deficient practice was likely to affect all 33 residents of the facility. If the facility fails to ensure the dish machine reached the appropriate temperature, then residents could potentially be exposed to foodborne illnesses (illnesses caused by food contaminated with bacteria, viruses, parasites, or toxins.) The findings are: A. Record review of the facility's Dish Washing Policy, dated March 2010, revealed the policy did not address the temperature of the water for sanitizing dishes. B. Record review of the Ecolab Low Temperature (ELT) Dish Machine (low temperature dish washing machines utilize chemicals for sanitation) Manufacturer's Recommendations, dated 2022, revealed the dish machine should be operated at minimum temperatures of 120° F for washing and rinsing. C. On 04/23/25 at 10:26 A.M. during an observation and interview, staff utilized a low-temperature…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-20 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, the facility failed to: 1. Ensure staff followed contact precautions (used for individuals with infections that can spread through direct or indirect contact with the patient or their environment) before contact with a resident and his environment for 1 (R #13) of 1(R #13) residents. This practice could likely lead to an increased risk of transmission of the bacteria to other patients and healthcare workers, potentially causing more infections due to direct contact with contaminated surfaces or the infected patient, which could result in serious complications like sepsis (presence of bacteria and infectious organisms in the blood stream) or even death if left untreated. 2. Demonstrate its measures to minimize the risk of Legionella (a type of bacteria that can cause legionellosis; a serious chest infection) and other opportunistic pathogens in the building water systems by not having a documented water management program. This failure to affect all residents in the facility. This deficient practice is likely to increase the risk…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-12-20 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to designate one or more individuals as the Infection Preventionist (IP) who was responsible to assess, develop, implement, monitor, and manage the infection prevention and control program (IPCP; a set of practices and procedures that aim to reduce the spread of infections in healthcare facilities and other settings). This practice could likely cause a lack of dedicated oversight and implementation of proper infection control practices across the facility and lead to potential resident harm and a greater risk of outbreaks. The findings are: A. On 12/18/24 at 9:48 am, during an interview with Nurse #4/MDS Nurse, she stated the previous Director of Nursing resigned at the end of November 2024 and did not involve her (Nurse #4) in the process of infection control. She stated the Interim Administrator did not ask her to do any infection control duties, and she did not have any qualifications to perform infection prevention and control duties. B. On 12/18/24 at 10:00 am, during an interview with the facility's Interim…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-12-20 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure Certified Nurse Aides (CNAs) received the required dementia and abuse training for 12 (CNAs #1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11 and #12) of 19 (CNAs #1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12, #13, #14, #15, #16, #17, #18, and #19) CNAs reviewed for dementia and abuse training. This deficient practice could likely result in the nurse aides not receiving the necessary training to meet the care needs of the residents. The findings are: A. Record review of the facility's most current abuse and dementia training list, dated December 2023 to December 2024, revealed 12 CNAs did not receive abuse training, dementia training, or both. B. On 12/18/24 at 10:10 am, during an interview with the Social Services Director, she stated she did not think the staff received dementia. C. On 12/19/24 at 3:30 pm, during an interview with the Interim Administrator, she stated the abuse and dementia training list, dated December 2023 to December 2024, was the most current employees who worked at the facility. She confirmed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-20 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, and record review, the facility failed to assist a resident in gaining access to vision services when staff failed to make appointments or arrange for transportation for 1 (R #30) of 1 (R #30) residents. This practice could likely lead to an increase in the risk of missing early signs of serious eye diseases like glaucoma (a group of eye conditions that can cause blindness) and macular degeneration (a medical condition which usually affects older adults and results in a loss of vision in the center of the visual field because of damage to the retina), which often have no noticeable symptoms in their early stages, potentially leading to significant vision loss or blindness if left untreated. Additionally, it could likely lead to missing a resident's prescription needs, causing eye strain and difficulties with daily activities. The findings are: A. Record review of R #30's Minimum Data Sets (MDS; a federally mandated assessment instrument completed by facility staff) revealed the following: -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-20 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure 1 (R #13) of 1 (R #13) resident reviewed for pressure ulcers (a wound caused by prolonged pressure occurring in bony areas of the body) received the necessary treatment and services to promote healing and prevent new ulcers from developing when staff failed to perform wound care for multiple days. This deficient practice likely worsened the wound for R #13, exposing bone and osteomyelitis (bone infection). The findings are: A. Record review of R #13's face sheet revealed the resident was initially admitted to the facility on [DATE] with multiple diagnoses to include: - Muscle wasting and atrophy (loss of skeletal muscle mass), - Type 2 diabetes mellitus with diabetic neuropathy (type of nerve damage that can occur with diabetes), -Chronic kidney disease, stage 4 (severe.) B. Record review of R #13's care plan, dated 08/05/24, revealed the following: - R #13 was readmitted to the facility with a Stage 2 pressure ulcer to the coccyx (tail bone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-20 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to ensure staff secured the medications inside the medication room and made them inaccessible to unauthorized staff and residents. This practice could likely give access to unauthorized staff, residents, and visitors, and could lead to medication misuse. The findings are: A. On 12/16/24 at 1:42 pm, during an observation, Nurse #2 put the medication room key inside a drawer at the nursing station. B. On 12/16/24 at 1:45 pm during an interview, Nurse #2 stated she kept the medication room key inside an unlockable drawer at the nurses station. She stated somebody was always available at the nurses station to guard the drawer. C. On 12/16/24 at 2:15 pm during an observation, the nursing station was unattended by nurses or staff. D. On 12/17/24 at 10:11 am during an interview, Nurse #4 stated the Certified Medication Aids (CMAs) were responsible to hold the medication room key, and sometimes they were not available when nurses needed the key. Nurse #4 stated they lost many keys when staff took them home, so she decided to keep…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-20 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review, the facility failed to ensure nurses educated a resident or a resident's representative on the benefits and potential side effects of the pneumococcal immunization (a shot that helps protect you from serious bacterial infections caused by pneumococcal bacteria) before nurses offered the immunization for 1 (R #7) of 1 (R #7) residents. This practice could likely lead to improper decision making by R #7's legal guardian due to inadequate discussion on the risks and benefits of the immunization. The findings are: A. Record review of R #7's physician orders, dated 11/25/24, revealed an order to administer Prevnar vaccine (pneumococcal immunization) 0.5 milliliter intramuscular (administered in the muscle.) B. Record review of R #7's face sheet dated 08/01/24, revealed R #7's son was her legal guardian and consented to her pneumococcal immunization. C. Record review of R #7's progress notes, dated 11/19/24, revealed Nurse #5 called R #7's legal guardian to obtain consent to R #7's pneumococcal immunization. The notes did not mention any education on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-06 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to notify the Power of Attorney (POA; health care power of attorney grants, in writing, a particular agent the power to make healthcare decisions on another's behalf) and health care provider of 1 (R #1) of 1 (R #1) resident reviewed when staff found R#1 with a injury of unknown origin and did not notify the POA and the facility provider within two hours. If the facility is not notifying the resident's POA or provider when the resident has a change of condition, then the POA and provider are unable to make decisions related to treatment and advocate for the resident's care. The findings are: A. Record review of R #1's face sheet, dated 04/30/18, revealed the following: - admission date of 04/30/18. - Dementia (a chronic disease that causes a progressive decline in memory, judgment, including poor decision making). - Parkinson's disease (progressive disorder that affects the nervous system and the parts of the body controlled by the nerves). - Emergency contact #1 and POA - relationship daughter B. Record review of R #1's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-09-28 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to: 1. Discard fresh produce that was older than seven (7) days; 2. Provide a splash guard for items that are stored on the bottom shelf of a wire rack. This deficient practice has the potential to affect all 42 residents listed on the census that was provided by the facility on 09/25/23. This deficient practice could likely lead to a foodborne illness (illness caused by food contaminated with bacteria, viruses, parasites, or toxins) in residents if food and equipment are not being stored properly. The findings are: A. Record review of the facility's policy titled Food Receiving and Storage, last revised October 2017, revealed the following: 7. Dry foods that are stored in bins will be removed from original packaging, labeled, and dated ('use by' date). Such foods will be rotated using a 'first in- first out' system. B. On 09/25/23 at 9:14 am, during an initial tour of the kitchen, the following items were observed: -Food located in the walk-in fridge: 1. Spring mix- brown in appearance, dated 08/07/23, 2. Cilantro- brown in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-09-28 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to maintain proper infection prevention measures by: 1. Propping open the door open from the dirty utility to the clean utility. 2. Having a fan on in the dirty utility room circulating air around where dirty linen was kept. 3. Staff failing to wear Personal Protective Equipment (PPE) when sorting through dirty linen. Transmission Based Precautions (TBCP-Wear gloves, gown, eye protection, and apron when in contact with residents' dirty linen) These deficient practices could likely result in residents being exposed to or developing infections they may otherwise have avoided. These findings are: Findings for propping open the door between dirty and clean linen: A. On 09/26/23 at 12:39 pm, an observation of the laundry room revealed staff propped open the door of the dirty linen room, which led to the clean linen room, using a large, stand-up dustpan. B. On 09/26/23 at 12:41 pm, during an interview with laundry aide #1 she stated, I get claustrophobic, and I can't breathe. It is hot in here, so I have to prop it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-09-28 · tag F0881 — failed to use antibiotics responsibly — widespreadImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure staff implemented a comprehensive antibiotic stewardship program (The effort to measure and improve how antibiotics are prescribed by clinicians and used by patients. Improving antibiotic prescribing and use is critical to effectively treat infections, protect patients from harms caused by unnecessary antibiotic use, and combat antibiotic resistance). This deficient practice has the potential to affect any of the 42 residents identified on the census provided by the Executive Director (ED) on 09/25/23, and who might be placed on antibiotics, which could result in the inappropriate use of antibiotics and that can lead to resistance of a multi-drug resistant organism. These findings are: A. Record review of the facility's Antibiotic Stewardship- Review and Surveillance of Antibiotic Use and outcomes, dated 12/16, revealed, Policy Statement: Antibiotic usage and outcome data will be collated and documented using a facility- approved antibiotic surveillance tracking form. The data will be used to guide decisions for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-28 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to safeguard (secure or protect) clinical record information by leaving protected health information (PHI; personal identifying information) unattended. This deficient practice has the potential to affect all residents residing on Hall B (residents were identified by the Resident Census List provided by the Administrator on 09/25/23). If resident's clinical information is not adequately safeguarded, resident's PHI is likely to be accessed (obtained or examined) by unauthorized (not having permission or approval) residents, visitors, and/or staff. The finding are: A. On 09/27/23 at 9:14 am, observation revealed, Certified Medication Aide #1 (CMA) left the medication cart computer unlocked, showing PHI for resident #2, as she walked into R #2's room to deliver her medications. B. On 09/27/23 at 2:30 pm, during an interview, Director of Nursing (DON) stated the staff should lock their medication cart and computer whenever they leave their cart.
- Potential for harm · E2023-09-28 · tag F0740 — failed to provide behavioral / mental-health care — patternEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure 3 (R #25, #30 and #38) of 3 (R #25, #30 and #38) residents reviewed for behavioral health concerns received necessary behavioral health services and monitoring to meet the resident's need by: 1. Not providing counseling services/referral as ordered for R #38 and R #30. 2. Staff being inconsistent of identifying what is considered behaviors versus what is considered resident choice/self determination. This deficient practice could potentially cause poor communication and monitoring by staff, creating issues between the residents who are involved in relationships. The findings are: A. Record review of R #25's face sheet indicated R #25 was admitted on [DATE] with the following diagnoses: - Unspecified dementia (symptoms affecting memory, thinking and social abilities severely enough to interfere with your daily life), - Depression (is a common and serious mental illness that affects your mood and interest in life), - Atherosclerotic heart disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-09-28 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review the facility failed to: 1. Properly store medications in a medication cart; 2. Lock treatment carts when they were unattended. These deficient practices have the likelihood to result in all 16 residents in A hall, that were identified on the census list provided by the administrator on 09/25/23, allow access to discontinued medications that could be accidentally administered, allow residents treatments and treatment medications to be accessed by unauthorized (not having permission or approval) staff or residents. The findings are: A. Record review of R #6's physician orders revealed Flovent was ordered on 05/08/2019 and discontinued on 08/31/23. B. On 09/25/23 at 9:18 AM, observation of medication cart A revealed an open inhaler of Flovent (medication used to treat breathing problems) with an open date of 07/04/23 for resident (R) #6. C. On 09/25/23 at 9:25 AM, during an interview, certified medication aide (CMA) #2 stated the Flovent inhaler for R #6 had been discontinued and should not be stored with currently ordered medications…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-28 · tag F0919 — failed to provide a working call system — patternMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure the resident call light system was in complete working order as evidenced by hallway indicator lights not activating for 5 (R #4, R #42, R# 38, R #26 and R #16) of 15 (R #4, R #42, R #16, R #12, R #28, R #19, R #33, R #34, R #38, R #30, R #35, R #26, R #16, R #13, and R #9) resident call lights tested. This deficient practice could likely lead to residents being unable to indicate the need for help when in bed or in the restroom. The findings are: A. On 09/25/23 at 09:44 AM, the following observations were made: -Surveyor used the wall switch to turn on the call light for R #4 and R #42's restroom; the hallway light did not activate. -Surveyor used the wall switch to turn on the call light near R #38's bed; the hallway light did not activate. -Surveyor used the wall switch to turn on the call light for R #26 and R #16's restroom and R #26's bed; the hallway light did not activate. B. On 09/27/23 at 01:44 PM during an interview, LPN #2 stated she was only aware the call light for R #4 and R #42's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-28 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and record review, the facility failed to have the Interdisciplinary team (IDT) (Consists of a team of professionals of various roles within the facility who review and determine resident needs and abilities) determine if residents could self-administer medication for 1 R #17) of 1 (R #17) residents viewed for treating a fungus infection. If the facility is not assessing the residents to determine if a resident is capable of self-administering medications then this deficient practice is likely to result in residents self-administering medications inappropriately and or incorrectly, causing harm. The findings are: A. On 09/25/23 at 9:25 am, an observation of R # 17's room revealed two bottles of Nystatin powder (used to treat fungal or yeast infections of the skin) on his bedside table. B. On 09/25/23 at 9:25 am, during an interview, R #17 revealed staff left his medication at bedside, and he was unable to self-administer. C. Record review of R #17's Physicians orders revealed Nystatin ointment, 100,000 unit/gram; amt (amount) 1 application twice daily; topical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-28 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to prevent resident-to-resident abuse/neglect for 1 (R #30) of 3 (R #25, 30 and 38) residents reviewed for abuse/neglect. This deficient practice could likely cause physical and emotional harm to the resident when staff were unable to protect a resident from another resident physically assaulting her. The findings are: A. On 09/25/23 at 1:05 pm, R #30 stated she and another resident had an altercation. She stated the other resident went crazy and held onto her. It took two staff people to get him to stop and let go of her. She stated he was pounding her head against the wall or something. She stated the police came, and she went to the hospital to get checked out. She stated she moved to another hall to get away from him. B. Record review of the nursing progress notes for R #30, dated 12/15/22 at 6:11 pm, indicated, Resident was attacked in (name of) hallway by another male resident (R #23). She attempted to get away from the other resident but was being held by her hair and being hit in the face. When staff responded she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-28 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to update a care plan for 1 (R #41) of 3 (R #'s 21, 31, and 41) care plans reviewed for care plan accuracy. This deficient practice could likely result in staff not being aware of resident care needs. The findings are: A. Record review of the facility's policy, titled Goals and Objectives, Care plans, last revised April 2009, revealed: 1. Care plan goals and objectives are defined as the desired outcome for a specific resident problem. 2. When goals and objectives are not achieved, the resident's clinical record will be documented as to why the results were not achieved and what new goals and objectives have been established. Care plans will be modified accordingly. B. Record review of R #41's face sheet revealed R #41 was admitted to the facility on [DATE] with the following pertinent diagnoses: - Pressure ulcer (injury to skin and underlying tissue as a result from prolonged pressure on the skin) of right buttock- stage 4 (the severity of a pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-28 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to have physician orders for 1 (R #17) of 1 (R #17) resident by allowing the patient and staff to apply absorbase moisturizing cream to his coccyx without physician orders. This deficient practice could likely result in allowing residents to use over the counter medication and could cause residents to suffer adverse (unintended) reactions to medications that are not appropriate for the resident. The findings are: A. On 09/26/23 at 2:40 pm, during observation of R #17's room, a large container of absorbase moisturizing cream sat on the bedside table. Absorbase cream is used to treat or prevent dry, rough, itchy skin and minor skin irritations. All over the counter medications must be ordered by a physician in order to be used in a skilled nursing facility. B. On 09/26/23 at 2:45 pm, during an interview, R #17 stated he applied the absorbase moisturizing cream to his coccyx every evening, and he brought the cream with him when he was admitted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-28 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop a comprehensive discharge summary that would include a recapitulation of the resident's stay, for 1 (R #46) of 1 (R #46) residents reviewed for the discharge process. This deficient practice could likely result in an intermittent continuation of care due to the lack of information. The findings are: A. Record review of the facility's policy titled Discharge Summary and Plan, last revised December 2016, revealed the following: 2. The discharge summary will include a recapitulation of the resident's stay at the facility and a final summary of the resident's status at the time of the discharge . The discharge summary shall include a description of the resident's: . b. Medical history; c. Course of illness, treatment and/or therapy since entering the facility; B. Record review of R #46's EHR (Electronic Health Record) revealed R #46 was admitted to the facility on [DATE] and was discharged on 08/25/23. C. Record review of R #46's discharge…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-31 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to update 1 (R #1) of 3 (R #1, R #2, and R#3) resident care plans when reviewed for a change in course of care. This deficient practice could likely result in a resident's course of care and treatment options not being clearly documented or established. The findings are: A. Record review of the facility's policy titled Care Plans, Comprehensive Person-Centered, last revised [DATE], revealed the following: - 8. The comprehensive, person-centered care plan will: a. Include measurable objectives and timeframe; b. Describe the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being; c. Describe the services that would otherwise be provided for the above. - 13. Assessments of residents are ongoing and care plans are revised as information about the residents and the residents' conditions change. - 14. The Interdisciplinary Team must review and update the care plan: a. When there…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-12-20 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, the facility failed to ensure staff revised the care plan for 1 (R #15) of 1 (R #15) residents reviewed when staff failed to update care plan after falls. This deficient practice could likely result in staff being updated and implementing the needs and treatments of resident. The findings are: A. Record review of R #15's face sheet, dated 12/18/24, revealed she was admitted to the facility on [DATE] with multiple diagnoses including but not limited to: - Heart Failure. - Anxiety disorder. - Restlessness and agitation. - Unspecified dementia. B. Record review of the facility's Falls With and Without Injury Report revealed R #15 had four falls in August 2024: - On 08/09/24, fall without injury. - On 08/21/24, fall with injury. - On 08/23/24, fall with injury. - On 08/27/24, fall with injury. C. Record review of R #15's Fall Assessement revealed the following: - Dated 08/09/24, fall risk score of 24, high fall risk. - Dated 08/21/24, fall risk score of 15, high fall risk. - Staff did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$24,570 in federal fines across 1 penalty.
- $24,570 — penalty dated 2024-12-20
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| LAGUNA RAINBOW CORPORATION | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 07/24/1979 |
| PUEBLO OF LAGUNA | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 07/24/1979 |
| HOSKINS, MICHAEL | Individual | CONTRACTED MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROL | — | since 10/01/2017 |
| NICKSE, PHILLIP | Individual | W-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROL | — | since 08/31/2018 |
| CORREA, JUANITA | Individual | CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL | — | since 05/31/2018 |
CMS files one row per role, so the 8 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 97% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NM
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Mexico Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 325214. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.