Luna Wellness Rehabilitation, LLC
900 West Ash Street, Deming, NM 88030 · For profit - Limited Liability company · 66 certified beds · (575) 299-2800 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Jul 2024
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (58) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $66,876 in federal fines (most recent 2024-07-23)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- about 24% of its spending goes to commonly-owned related companies
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 2.4% | 11.3% | 15.4% | better |
| Long-stay residents who lose too much weight | 2.3% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 0.0% | 0.9% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 0.7% | 2.0% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.0% | 3.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 6.7% | 11.7% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 7.2% | 14.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.1% | 98.7% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 6.6% | 5.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 23.9% | 20.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 14.4% | 14.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.7% | 1.1% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 71.1% | 86.4% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 21.5% | 22.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 34.9% | 15.7% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
58.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 37 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 68% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 7% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 58.1%CMS range 46.1–69.5 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.3%CMS range 8.4–17.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.83 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 66 beds and averages 46.5 residents a day — about 70% occupied, or roughly 20 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.14 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.63 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.72 hrs/resident/day on weekends vs 3.31 on weekdays — 18% thinner on weekends. RN hours go from 0.56 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
58 citations, most serious first. The 12 most serious are shown; the remaining 46 are one tap away and print in full.
- Immediate jeopardy · Kcited before2024-07-23 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to keep residents free from abuse for 6 (R #21, R #22, R #23, R #25, R #26, and R #27) of 6 (R #21, R #22, R #23, R #25, R #26, and R #27) residents sampled for abuse when staff failed to: 1. Implement interventions to prevent R #24 from touching R #21, R #23, R #25, and R #26 without consent. 2. Ensure R #24 did not enter R #25's room and R #27's personal space without permission while not fully clothed. 3. Ensure R #24 did not use sexually inappropriate comments when speaking to R #22. These deficient practices could likely result in physical harm to residents with inappropriate behaviors, physical harm and/or psychosocial distress (unpleasant emotions associated with a highly stressful situation) or worsening of current mental health conditions for the residents who were subject to this behavior. The findings are: R #24 A. Record review of R #24's medical record revealed R #24 was admitted to the facility on [DATE]. B. Record review of R #24's medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-03-07 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide metal health services for 1 (R #1) of 2 (R #1 and R #2) residents sampled for abuse, when they failed to provide metal health services for R #1 after she alleged sexual abuse by a staff member providing care to her. This deficiency caused R #1 to have severe psycho-social distress having to deal with sexual abuse and past trauma brought on by the sexual abuse without mental health service. The findings are: A. Record review of R #1's medical record revealed R #1 was admitted on [DATE]. B. Record review of R #1's nursing progress notes revealed the following: 1. 02/01/24 R #1 was admitted for therapy due to a right hip fracture with repair due to a fall. R #1 is alert and oriented, and able to make her needs known. 2. 02/01/24 R #1 is alert and oriented to herself. R #1 is able to express her needs. R #1 does require staff assistance for her ADLs. R #1 is nonweight bearing to the right lower extremity. R #1 is incontinent on both…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-13 · tag F0636 — patternAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a comprehensive MDS assessment was completed within 14 calendar days after admission for 2 (R #1 and R #3) of 3 (R #1, R #2 and R #3) residents reviewed for MDS timing. This deficient practice could likely result in residents' needs not being met. The findings are: R #1A. Record review of R #1's admission Record, no date, revealed R #1 was admitted to the facility on [DATE]. B. Record review of R #1's MDS assessments revealed staff did not complete his admission MDS assessment until 02/04/26. R #3C. Record review of R #3's admission Record, no date, revealed R #3 was admitted to the facility on [DATE]. D. Record review of R #3's MDS assessments revealed staff did not complete his admission MDS assessment until 01/28/26. E. On 03/12/26 at 1:55 PM, during an interview, the MDS Coordinator stated staff did not complete R #1's and R #3's admission MDS assessments within 14 days of admission to the facility.
- Potential for harm · Ecited before2026-03-13 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to create an accurate baseline care plan (minimum healthcare information necessary to properly care for a resident upon their admission to the facility) within 48 hours of admission for 2 (R #1 and R #2) of 3 (R #1, R #2 and R #3) residents reviewed for baseline care plans. This deficient practice could likely result in residents not receiving the appropriate care and may place residents at risk of an adverse event (undesirable experience, preventable or non-preventable, that may cause harm to a resident because of medical care or lack of medical care) or worsening of current condition after admission. The findings are: R #1A. Record review of R #1's admission Record, no date, revealed he was admitted into the facility on [DATE]. B. Record review of R #1's baseline care plan, dated 01/18/26, revealed that it was not signed and locked (finalized by all authors) until 01/21/26. R #2C. Record review of R #2's admission Record, no date, revealed he was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-13 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure there was a pressure injury risk assessment completed to determine the risk of developing a pressure ulcer (Injuries to the skin and underlying tissue resulting from prolonged pressure on the skin) for 1 (R #10) of 1 (R #10) residents reviewed for pressure ulcers. This deficient practice could likely result in a delay in preventative measures and residents developing pressure ulcers. The findings are: A. Record review of R #10's progress note, dated 03/06/26, revealed that R #10 had a pressure ulcer to her coccyx (small bone at the bottom of the spine). B. Record review of R #10's assessments revealed that staff had not completed a Braden Scale (tool for predicting pressure ulcer risk) on R #10 since 01/07/25. C. On 03/12/26 at 4:39 PM, during an interview, the MDS coordinator confirmed that R #10 had not had a Braden Scale assessment since 01/07/25. The MDS coordinator confirmed that the assessment should be completed quarterly or when there is a change in the resident's condition. D. Record review of the Pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-13 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to maintain appropriate staffing levels to meet the needs of the residents. This failure has the potential to affect all 46 residents (residents were identified by the resident census list provided by the Administrator on 03/10/26). This deficient practice could likely result in residents not receiving the care and service needed while in the facility. The findings are: A. On 03/11/26 at 12:00 PM, during an interview, CNA #8 stated that there are not enough CNA's scheduled. CNA #8 stated that she was not able to take her time providing resident care. She felt that she is always rushed. CNA #8 stated that there are three residents that need two-person assistance (two trained caregivers are required to safely move, transfer, or reposition a patient who is too weak, unsteady, or heavy to move on their own) of her assigned residents. CNA #8 stated that she has to wait for someone from another unit to assist her. It can take a while because the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-13 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to secure medications in a medication cart for all 24 residents on North Hall (residents were identified by the census list provided by the DON on 05/12/26). This deficient practice could result in residents obtaining medication not prescribed to them resulting in adverse side effects. The findings are: A. On 05/13/26 at 10:26 AM, during an observation of the North Hall revealed the following: 1. A medication cart was in the hall unlocked. 2. There were no staff present at the medication cart. 3. Medications were in the unlocked drawers of the cart. B. On 05/13/26 at 10:31 AM, during an interview, the ADON confirmed the following: 1. The cart contained medications for residents. 2. There were no staff present at the medication cart. 3. The medication cart was unlocked. 4. Staff were expected to keep the cart locked when the cart was unattended.
- Potential for harm · E2026-03-13 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure medical records were complete and accurate for 3 (R #16, R #17, and R #24) of 3 (R #16, R #17, and R #24) residents reviewed for pressure ulcers when staff failed to: 1. Document wound care for R #16 and R 24. 2. Document medication administration for R #17. This deficient could likely cause staff to not have the most accurate resident information if the records are inaccurate or missing adversely impact the care staff provides. The findings are: R #16 A. Record review of review of R #16's admission Record, no date, revealed resident was admitted on [DATE] and discharged on 02/23/26. B. Record review of R #16's Convalescent Care Orders (CCO's, specialized, short-term instructions designed to support a patient's recovery, often focused on rehabilitation, wound care, or medication management to prevent re-hospitalization), dated 02/11/26, revealed an order for wound vacuum (wound vac, a medical device that promotes healing by applying gentle…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the MDS was accurate for 1 (R #17) of 3 (R #16, R #17, and R #24) residents reviewed for pressure ulcers (damage to an area of the skin caused by constant pressure on the area for a long time). This deficient practice could likely result in the facility not having an accurate assessment of the residents' needs. The findings are: A. Record review of R #17's admission Record, no date, revealed R #17 was admitted to the facility on [DATE]. B. Record review of R #17's physician's orders, dated 02/04/26 and discontinued on 04/06/26, revealed an order to apply skin prep (a barrier film to protect skin from adhesive damage, moisture, and friction) to right heel daily for deep tissue injury (a serious, localized form of pressure sore). C. Record review of R #17's nursing progress note, dated 04/30/26, revealed the following:1. Staff documented that R #17's deep tissue injury healed on 03/10/26. 2. Staff continued to put skin prep as a preventative…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to meet professional standards of practice for 1 (R #16) of 1 (R #16) residents reviewed for colostomy (a surgical procedure that creates an opening, called a stoma, in the abdominal wall. It connects the colon (large intestine) to the outside of your body, allowing stool to bypass a damaged or diseased part of the lower bowel and collect in an external, odor-proof pouch) care, when staff failed to: 1. Enter colostomy care orders upon admission for R #16's colostomy. 2. Provide colostomy care for R #16's colostomy.These deficient practices could likely lead to the residents not receiving the care needed and/or worsening of their medical conditions. The findings are:A. Record review of review of R #16's admission Record, no date, revealed R #16 was 1. admitted on [DATE]. 2. discharged on 02/23/26. B. Record review of R #16's nursing progress notes revealed the following:1. On 02/12/26, staff documented R #16 had a colostomy.2. On 02/17/26, staff documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-03 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure the Minimum Data Set Assessment was accurate for 1 (R #24) of 3 (R #16, R #17, and R #24) residents reviewed for accurate MDS assessments. This deficient practice could likely result in the facility not having an accurate assessment of the residents' needs. The findings are: A. Record review of R #24's admission record revealed he was admitted to facility on 05/16/25 with the following diagnoses: 1. Chronic Peripheral [NAME] Insufficiency (is a form of venous disease that occurs when veins in your legs are damaged). 2. Type 2 Diabetes with other skin complications (happens when the body cannot use insulin correctly and sugar builds up in the blood). 3. Unilateral primary osteoarthritis left knee (is a degenerative joint condition that primarily affects one side of the body, typically in the knees, hips, or hands). 4. Muscle weakness, generalized (occurs when your body is not able to contract your muscles properly, leading to reduced strength in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-09-03 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure care plan revisions occurred for 2 (R #16 and R #24) of 3 (R #16, R #17, and R #24) residents reviewed for falls, when the staff failed to revise the care plan with the most current resident information. This deficient practice could likely result in staff being unaware of changes in care provided, and residents not receiving the care related to changes in their health status or healthcare decisions. The findings are: R #16 A. Record review of R #16's admission documents, no date, revealed the following: 1. R #16 was admitted to the facility on [DATE]. 2. R #16 had a diagnosis of repeated falls. B. Record review of the facility's incident list, dated 05/13/25 through 08/27/25, revealed R #16 fell on the following dates: 1. 07/13/25, 2. 07/27/25 at 3:35 PM, 3. 07/27/25 at 11:15 PM, 4. 08/15/25, 5. 08/19/25. C. On 08/27/25 at 1:38 PM, during an observation of R #16 in her bed, a fall mat was on the floor next to R #16's bed. D.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 46 citations
- Potential for harm · D2025-09-03 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents were assessed for risk of entrapment (state of being stuck or caught on bed rail) from bed rails for 2 (R #16, and R #24) of 3 (R #16, R #17, and R #24) resident reviewed for accidents. This deficient practice has the potential to cause serious injury by becoming trapped between the mattress and bed rail. The findings are: R #16 A. Record review of R #16's admission documents, no date, revealed R #16 was admitted to the facility on [DATE]. B. On 08/27/25 at 1:38 PM, during an observation of R #16 in her bed, revealed the following: 1. A fall mat was on the floor next to R #16's bed. 2. Bed rails were in place at the top of both sides of R #16's bed. C. On 08/27/25 at 1:44 PM, during an interview with LPN #17, she stated the following: 1. About three (3) weeks before LPN #17's interview with the surveyor (she did not know specific dates), R #16 had several falls. 2. Prior to her falls, she used to use a walker but now…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-04-07 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to store food under sanitary conditions for all 33 residents (residents were identified by the resident census provided by the Administrator on 03/31/25) when staff failed to: 1. Label and date all items in the kitchen refrigerator. 2. Cover food in the refrigerator. Failure to store food under safe and sanitary conditions could likely to lead to foodborne illnesses in residents. The findings are: A. On 03/31/25 at 1:10 PM, during an observation of the kitchen, revealed the following: 1. The walk-in refrigerator had four trays with 12 bowls of strawberry desserts on each tray. 2. The desserts did not have a cover over them. 3. The desserts did not have a date to indicate when they were prepared. B. On 03/31/25 at 1:20 PM, during an interview the Director of Dietary confirmed that the desserts should be covered with clear plastic wrap and each tray should be labeled with the date the desserts were prepared.
- Potential for harm · Ecited before2025-04-07 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents did not receive psychotropic medications (antidepressants, anti-anxiety medications, stimulants, antipsychotics, and mood stabilizers) unless the medication was medically necessary for 3 (R #8, R #23, and R #24) of 5 (R #8, R #13, R #23, R #24, and R #25) residents reviewed for unnecessary medications, when staff failed to: 1. Ensure that antidepressant medication for R #8 was prescribed to treat a specific psychiatric diagnosis (mental illness, symptoms or condition that greatly disturbs your thinking, moods, and/or behavior). 2. Carry out a gradual dose reduction (GDR; stepwise tapering of a dose to determine if symptoms, conditions, or risks can be managed by a lower dose or if the dose or medication can be discontinued) and failed to document clinical rationale to continue psychotropic medications for R #23 and R #24. These deficient practices could likely result in residents receiving medications without a medical reason and being…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-07 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents, or their representatives received a written notice of the bed hold policy which indicated the duration the bed would be held for 2 (R #8 and R #13) of 2 (R #8 and R #12) residents reviewed for hospitalization. This deficient practice could likely result in the residents and/or their representative being unaware of the bed hold policy upon return from the hospital. The findings are: R #8 A. On 04/01/25 at 10:55 AM, during an interview with R #8's family member, he stated the following: 1. R #8 was transferred to the hospital on [DATE], due to having high blood pressure. 2. The facility contacted him by phone (R #8's family member was not specific on when) to notify him that R #8 was being transferred to the hospital. 3. He was notified verbally that R #8 was being transferred to the hospital and that the facility would hold R #8's bed for her. 4. He did not receive a written notification of the bed hold policy and was not aware of how…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-07 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the Minimum Data Set Assessment (MDS; a standardized, comprehensive assessment of an adult's functional, medical, psychosocial, and cognitive status) was accurate for 1 (R #24) of 4 (R #11, R #15, R #24 and R #25) residents reviewed for accurate MDS assessments. If staff do not document accurately on the MDS assessment then the facility may not be aware of the residents needs. The findings are: A. Record review of R 24's admission record, no date, revealed the following: 1. R #24 was admitted to the facility on [DATE]. 2. Diagnosis of anxiety disorder (mental health conditions that cause excessive fear and worry in response to situations). B. Record review of R #24's physician's orders dated 08/17/24, revealed the following, hydroxyzine (antihistamine medication used for short-term treatment of nervousness and tension which may occur with certain mood disorders such as anxiety) 25 mg give 1 tablet by mouth at bedtime for anxiety (feeling of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop an accurate, person-centered comprehensive care plan for 1 (R #35) of 3 (R #8, R #13, and R #35) residents reviewed for care plans. This deficient practice could likely result in staff being unaware of the current and actual needs of the residents. The findings are: A. Record review of R #35's admission record revealed R #35 was admitted to the facility on [DATE]. B. Record review of R #35's physician order, dated 03/07/25, revealed an order for a diabetic, consistent carbohydrate diet (a diet that aims to maintain stable blood sugar levels by consuming a similar amount of carbohydrates at each meal and snack to help prevent blood sugar spikes and crashes) with ground texture (foods that are soft, moist, and easily chewed, with solid pieces no larger than ¼ inch, often recommended for individuals with difficulty swallowing or chewing) and thin consistency (liquids that flow like water) for fluids. B. Record review of R #35's admission Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-07 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to maintain acceptable parameters of nutritional status, such as usual body weight for 1 (R #35) of 3 (R #24, R #25, and R #35) residents sampled for nutrition, when staff failed to follow protocols for identifying weight loss when R #35 had weight loss. This deficient practice could likely result in residents losing weight without the facility being aware of causing physical and mental health issues. The findings are: A. Record review of R #35's admission record revealed R #35 was admitted to the facility on [DATE]. B. Record review of R #35's hospital records, dated 03/01/25, revealed the following: 1. On 02/25/25 R #35 weighed 132.4 pounds. 2. On 03/02/25 R #35 weighed 145.11 pounds (12.71 pound weight gain). C. Record review of R #35's weights in the medical record revealed the following: 1. On 03/07/25, R #35 weighed 149 pounds. 2. On 03/10/25, R #35 weighed 142.6 pounds. 3. On 03/17/25, R #35 weighed 143 pounds. 4. On 03/31/25, R #35 weighed 126.2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-07 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the consultant pharmacist's recommendations were reviewed and implemented by the physician and the physician provided a rationale (a set of reasons or a logical basis for a course of action or a particular belief) for not following the consultant pharmacist's recommendation for 2 (R #23 and R #24) of 5 (R #8, R #13, R #23, R #24, and R #25) residents reviewed for unnecessary medications. This deficient practice could likely result in residents receiving medications that are no longer necessary and may cause unnecessary drug interactions (changes to medication action caused by being combined with other foods, beverages, or drugs) or adverse side effects (unwanted, undesirable effects from medication). The findings are: R #23 A. Record review of R #23's face sheet revealed R #23 was admitted to the facility on [DATE], with the diagnosis of Major Depressive Disorder (mental health condition that causes a persistently low or depressed mood and a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-07 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure resident medical records contained documentation that residents received, or staff offered the pneumococcal (a bacteria that caused pneumonia infection of the respiratory tract) vaccination for 1 (R #35) of 5 (R #9, R #15, R #23, R #25, and R #35) residents reviewed for immunizations. This deficient practice could likely lead to residents contracting respiratory infections and could result in the spread of infection to other residents. The findings are: A. Record review of R #35's admission record, revealed R #35 was admitted on [DATE]. B. Record review of R #35's pneumococcal vaccination consent, no date, revealed R #35 consented to the pneumococcal vaccination. C. Record review of R #35 medical record, revealed the record did not contain documentation that staff administered the pneumococcal vaccination. D. On 04/07/25 at 3:45 PM, during an interview, the Infection Preventionist (IP) confirmed the facility did not administer the pneumococcal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-23 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to report allegations of abuse or neglect within two hours to the State Agency (SA) for 6 (R #21, R #22, R #23, R #25, R #26, and R #27) of 6 (R #21, R #22, R #23, R #25, R #26, and R #27) residents sampled for abuse. If the facility fails to report allegations of abuse or neglect to the SA within two hours, then residents could likely continue to be abused, suffer serious bodily injury, and/or experience in psychosocial distress (unpleasant emotions associated with a highly stressful situation) or worsening of current mental health conditions. The findings are: R #21 A. Record review of CNA #22's witness statement, dated 05/05/24, revealed CNA #22 witnessed R #24 rubbing R #21's thigh and was trying to take her to his room. B. Record review of the Health Facility Incident Report, dated 05/06/24, revealed the following: 1. The facility identified the type of alleged incident as abuse. 2. R #24 was the consumer identified in the allegation. 3. R #24 was touching a female resident's thigh. 4. The facility did not report the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-23 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to have evidence that a thorough investigation of an allegation of abuse was conducted and preventive measures to keep residents safe were implemented for 6 (R #21, R #22, R #23, R #25, R #26, and R #27) of 6 (R #21, R #22, R #23, R #25, R #26, and R #27) residents sampled for abuse. These deficient practices could likely result in residents being at risk of continued abuse if allegations are not thoroughly investigated and preventative measures are not implemented. The findings are: R #21 A. Record review of R #21's medical record revealed R #21 was admitted on [DATE]. B. On 07/18/24 at 2:01 PM, during an interview with R #21's Power of Attorney (POA, the authority to act for another person in specified or all legal or financial matters), the following was revealed: 1. The ADON notified her that R #21 was trying to leave, and another resident tried to move her from going by the door. 2. That the other resident touched R #21's thigh. 3. The facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-23 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure care plan revision occurred for 2 (R #24 and R #31) of 3 (R #24, R #31, and R #32) residents when the staff failed to: 1. Revise R #24's care plan to include behavior of touching other residents without consent. 2. Revise R #24's care plan to include behavior of entering other residents rooms without consent. 3. Revise the care plan with the most current resident information for R #31. These deficient practices could likely result in the care plan not being updated with the most current resident conditions and appropriate interventions, staff being unaware of changes in care provided, and residents not receiving the care related to changes in their health status or healthcare decisions. The findings are: R #24 A. Record review of R #23's nursing progress note, dated 04/27/24, revealed the following: 1. R #23 reported that a male resident (R #24) touched her leg and made her feel unsafe. 2. R #23 sat in her wheelchair having a conversation in front of male resident's (R #24) doorway. 3. R #23 was unable to propel…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-07 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to keep resident free from sexual abuse for 1 (R #1) of 2 (R #1 and R #2) residents sampled for abuse. This deficiency caused R #1 to have severe psycho-social distress having to deal with sexual abuse and past trauma brought on by the sexual abuse without mental health service. The findings are: A. Record review of R #1's medical record revealed R #1 was admitted on [DATE]. B. Record review of R #1's nursing progress notes revealed the following: 1. 02/01/24 R #1 was addmitted for therapy due to a right hip fracture with repair due to a fall. R #1 is alert and oriented, and able to make her needs known. 2. 02/01/24 R #1 is alert and oriented to herself. R #1 is able to express her needs. R #1 does require staff assistance for her ADLs. R #1 is nonweight bearing to the right lower extremity. R #1 is incontinent on both bowel and bladder. D. Record review of the facility complaint investigation file, no date, revealed the following: 1. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-07 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to have evidence that a thorough investigation of an allegation of abuse was conducted and preventive measures to keep residents safe were implemented for 1 (R #1) of 2 (R #1, and R #2) residents sampled for abuse. This deficient practice could likely result in residents being at risk of continued abuse if allegations are not thoroughly investigated and preventative measures are not implement. The findings are: A. Record review of R #1's medical record revealed R #1 was admitted on [DATE]. B. Record review of R #1's nursing progress notes revealed the following: 1. 02/01/24 R #1 was addmitted for therapy due to a right hip fracture with repair due to a fall. R #1 is alert and oriented, and able to make her needs known. 2. 02/01/24 R #1 is alert and oriented to herself. R #1 is able to express her needs. R #1 does require staff assistance for her ADLs. R #1 is nonweight bearing to the right lower extremity. R #1 is incontinent on both bowel and bladder. C.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to develop a comprehensive care plan for (R #1) of 2 (R #1 and R #2) residents sampled for abuse. This deficient practice could likely result in staff being unaware of the needs of residents. The findings are: A. Record review of R #1's medical record revealed R #1 was admitted on [DATE]. B. Record review of R #1's admission MDS revealed it was completed on 02/05/24. C. Record review of R #1's care plan, dated 02/01/24, revealed the following: 1. R #1's wished to return home. 2. Preferences for activities. 3. Advanced directives for emergencies. 4. The record did not include any other care plan documentation to include diagnosis, treatment/medications, assistance needed and provided by the facility, etc. D. On 03/07/24 at 12:49 pm, during an interview the DON confirmed R #1's Care Plan was not complete. The DON stated the facility should have completed R #1's care plan to include resident specific needs of care.
- Potential for harm · F2024-01-16 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and observation, the facility failed to post the results of the most recent state survey and make them accessible to residents and the public. This failure could affect all 39 residents in the facility (residents were identified by the Resident Matrix provided by the DON on 01/08/23). If residents are unable to review the latest survey conducted by State Surveyors, then residents, representatives, and visitors are likely unable to know how the facility is doing and make decisions accordingly. The findings are: A. On 01/10/24 at 2:00 PM, an observation of the survey binder revealed that the results of the most recent survey conducted on 08/08/23 were not available in the survey binder. B. On 01/10/24 at 2:32 PM, during an interview with the DON, she confirmed the survey binder did not have the survey results for the most recent survey conducted on 08/08/23. She also confirmed that the expectation is for the results from surveys to be in the survey binder.
- Potential for harm · F2024-01-16 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, the facility failed to designate a qualified, trained, or certified Infection Preventionist (IP) who was responsible for the facility's Infection Prevention and Control Program (IPCP.) This failure affected all 39 residents in the facility (residents were identified by the resident matrix provided by the Administrator on 01/08/24). This deficient practice could likely result in residents being at greater risk of infectious disease. The findings are: A. On 01/16/24 at 3:27 PM, during an interview with the DON, she said the IP was the ADON, but the ADON left the faciity on [DATE]. The DON said she was now responsible for the IP duties. The DON said she did not have specialized training in infection prevention and control.
- Potential for harm · E2024-01-16 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to inform residents when changes in coverage were made to items and services covered by Medicare and/or by Medicaid for 2 (R #13 and 98) of 3 (R #13, R #38, and R #98) residents reviewed for beneficiary notices when they failed to provide R #13 and R #98 with Form CMS-10055- Skilled Nursing Facility (SNF) Advanced Beneficiary Notice (ABN) of Non-Coverage [form used to inform the beneficiary (resident) about potential non-coverage and the option to continue services with the beneficiary accepting financial liability for those services.] This deficient practice can likely result in confusion for the resident or their representative as to what services they receive or do not have financial coverage for under Medicare and/or Medicaid. The findings are: R #13 A. Record review of R #13's Electronic Medical Record revealed: 1. R #13 was admitted to the facility on [DATE] for skilled services (Physical/Occupational Therapy) due to a leg fracture. 2. R #13 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-16 · tag F0636 — patternAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a comprehensive Minimum Data Set (MDS; a federally mandated assessment instrument completed by facility staff, which included the traditional care of the resident, the prevention and early detection of disease, and rehabilitation) was completed and accurate for 5 (R #16, R #17, R #27, R #38, and R #197) of 6 (R #15, R #16, R #17, R #27, R #38, and R #197) residents reviewed for completion of a comprehensive MDS assessment. When they failed to: 1. Complete an Annual MDS assessment for R #17 no less than once every 12 months. 2. Complete a Discharge MDS assessment for R #16, R #27, and R #38 within 14 days after discharge. 3. Complete an admission MDS assessment for R #197 within 14 calendar days after admission. These deficient practices could likely result in residents' preferences and needs not being met. The findings are: A. On 01/16/24 at 10:47 AM, during an interview, the DON confirmed the following: 1. A comprehensive MDS assessment should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-16 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure a Minimum Data Set (MDS; a federally mandated assessment instrument completed by facility staff) was completed every three months for 14 (R #2, R #7, R #9, R #10, R #12, R #19, R #22, R #26, R #31, R #34, R #35, R #36, R #38, and R #42) of 12 (R #2, R #7, R #9, R #10, R #12, R #19, R #22, R #26, R #31, R #34, R #35, R #36, R #38, and R #42) residents reviewed for quarterly MDS assessments. This failed practice is likely to result in resident assessments being outdated and residents not receiving care and treatment that meets their current needs. The findings are: A. Record review of R #2's Electronic Medical Record (EMR) revealed R #2's quarterly MDS assessment was due on 12/23/23 and was in progress. B. Record review of R #7's EMR revealed R #7's quarterly MDS assessment was due on 11/16/23, but staff completed it on 01/12/24. C. Record review of R #9's EMR revealed R #9's quarterly MDS assessment was due on 12/21/23 and was in progress. D. Record review of R #10's EMR revealed R #10's quarterly MDS assessment was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-16 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to develop and implement a comprehensive person-centered care plan for 1 (R #32) of 5 (R #2, R #15, R #26, R #31, and R #32) residents reviewed for comprehensive care plans. Failure to develop a person-centered care plan could likely result in staff's failure to understand the needs, preferences, and treatments for residents to achieve their highest level of well-being. The findings are: A. Record review of R #32's Electronic Medical Record (EMR) revealed diagnosis of Post-Traumatic Stress Disorder (PTSD; mental health condition that develops following a traumatic event characterized by intrusive thoughts about the incident, recurrent distress/anxiety, flashback, and avoidance of similar situations.) B. Record review of R #32's care plan initiated 10/12/22, revealed the record did not contain a care plan for the diagnosis of PTSD. C. On 01/16/24 at 4:29 PM, during an interview with the DON, she confirmed R #32's diagnosis of PTSD was not included in the resident's care plan, but it should be included.
- Potential for harm · Ecited before2024-01-16 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to revise the care plan for 1 (R #29) of 3 (R #26, R #29 and R #31) residents reviewed for care plan revisions. This deficient practice could likely result in staff being unaware of changes in care provided, and residents not receiving the care related to changes in their health status or healthcare decisions. The findings are: A. On 01/09/24 at 10:55 AM, during an interview, R #29 said he no longer received restorative care. R #29 said the program closed. B. Record review of R #29's care plan, dated 10/24/22, revealed R #29 was on a restorative nursing program (RNP; helps residents practice activities of daily living to improve, or at least maintain, overall functioning). C. On 01/12/24 at 11:43, during an interview with the DON, she confirmed R #29's care plan documented R #29 was in a RNP. The DON said the RNP ended in September 2023, and they did not do RNP anymore. The DON confirmed staff did not update R #29's care plan.
- Potential for harm · Ecited before2024-01-16 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to meet professional standards of quality for 1 (R #31) of 3 (R #15, R #26, and R #31) residents reviewed for professional standards of care, when staff did not follow physician's orders. This deficient practice could likely lead to the resident having adverse (unwanted, harmful, or abnormal result) side effects or not receiving the desired therapeutic effect of the medication. The findings are: A. Record review of R #31's Physician's orders revealed an order dated 11/22/22, for metoprolol succinate (blood pressure medication that may cause a low heart rate) tablet, 100 mg. Give one tablet by mouth in the morning for hypertension (HTN; high blood pressure.) Hold if heart rate is below 60. B. Record review of R #31's medication administration record, dated November 2023, revealed staff administered the metoprolol outside of the parameters as follows: 1. On 11/06/23 at 8:00 AM, the resident's heart rate was 59, and staff administered the medication. 2. On 11/16/23 at 8:00 AM, the resident's heart rate was 58, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-16 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to provide activities of daily living (ADL) assistance for 1 (R #25) of 2 (R #11 and R #25) residents reviewed for ADL care when they failed to assist R #25 with brushing her teeth and eating. This deficient practice is likely to affect the dignity and health of the residents. The findings are: Assistance with Oral Care A. On 01/08/24 at 3:16 PM, during an interview with R #25's daughter, she said the staff did not help R #25 brush her teeth. B. Record review of R #25's Quarterly Minimum Data Set (MDS) dated [DATE] (most recent) revealed R #25 required limited assistance from one staff for personal hygiene C. Record review of R #25's ADL sheet, dated December 2023, 6:00 AM to 6:00 PM revealed the following: 1. 12/01/23, R#25 did not receive oral care. 2. 12/05/23, R #25 did not receive oral care. 3. 12/11/23, R #25 did not receive oral care. 4. 12/13/23, R #25 did not receive oral care. 5. 12/16/23, R #25 did not receive oral care. 6.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-16 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 3 (R #4, R #9, and R #20) of 3 (R #4, R #9, and R #20) residents when they failed to: 1. Answer call lights in a timely manner for R #4 and R #9. 2. Complete skin assessments as ordered for R #20. This deficient practice could likely lead to residents needs not being met and/or a worsening of their condition. Call Lights R#4 A. On 01/10/24 at 2:13 PM, during an interview with resident council members, R #4 said sometimes it took around 30 minutes for staff to answer the call lights. B. Record review of R #4's Call Light History Log, dated 12/01/23 to 01/16/24, revealed the following: 1. On 12/05/23 at 6:30 AM, wait time of 31 minutes. 2. On 12/05/23 at 8:39 AM, wait time of 21 minutes. 3. On 12/05/23 at 10:46 PM, wait time of 15 minutes. 4. On 12/13/23 at 1:49 PM, wait time of 25 minutes. 5. On 01/13/24 at 5:23 AM, wait time of 24 minutes. R #9 C. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-16 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure residents received appropriate treatment and services to prevent further decrease in range of motion for 2 (R #26 and R #29) of 3 (R #26, R #29 and R #41) residents reviewed for restorative therapy, when they failed to initiate a restorative nursing program (RNP; nursing service that often follows skilled rehabilitation services provided by physical or occupational therapists with the goal to maximize function and prevent functional decline in residents dependent on staff for certain actions). This deficient practice could likely result in decreased mobility or a decrease in residents' abilities to participate or perform their own activities of daily living (ADLs). The finding are: R#26 A. On 01/08/24 at 2:35 PM, during an interview with R #26, he stated he participated in therapy. R #26 continued to state a CNA worked with him on some exercise. R #26 stated that exercises had stopped several months ago but did help. B. Record review of R #26's Occupational Therapy Discharge Summary, dates of service…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-16 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure the consultant pharmacist's recommendations were reviewed and implemented by the physician or to ensure the physician provided rationale for not following the recommendation for 2 (R #8 and R #25) of 5 (R #2, R #8, R #9, R #25, and R #32) residents reviewed for unnecessary medications. This deficient practice could likely result in residents receiving medications that are no longer necessary and may cause unnecessary drug interactions or adverse side effects. The findings are: R #8 A. Record review of the pharmacy consultation report for R #8, dated 12/01/23, revealed: 1. R #8 received fluoxetine (an antidepressant medication), 10 mg, for depression since 12/17/22. 2. The pharmacist recommended an assessment of medication therapy, showing the benefit to risk for continuing therapy, and a periodic dose reduction trial when medications may no longer be necessary. 3. The recommendation form was not signed by the provider. B. Record review of R # 8's physician's orders revealed she had an active order (date 03/17/23)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-16 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide a drug regimen that was free from unnecessary medication by giving medication as ordered for 1 (R #29) of 1 (R #29) residents reviewed for unnecessary medication. This deficient practice could likely lead to R #29 receiving medication he doesn't need. The findings are: A. Record review R #29's physician order, dated 06/17/22, revealed an order for tramadol tablet (opioid medicine used for the short-term relief of moderate to severe pain), 50 mg. Give one tablet by mouth every six hours for pain level 5-10. B. Record review of R #29's medication administration record (MAR), dated December 2023, revealed staff administered R #29 tramadol every 6 hours regardless of pain being below the level of 5-10 a total of 95 times between 12/01/23 through 12/31/23. C. Record review of R #29's MAR, dated January 2024, revealed staff administered R #29 tramadol every 6 hours regardless of pain being below the level of 5-10 a total 20 times between 01/01/24 through 01/09/23. D. On 01/09/24 at 1:43 PM, during an interview with LPN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-16 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents did not receive antipsychotic medications unless the medication was necessary to treat a specific psychiatric condition or diagnosis and was documented in the medical record for 2 (R #25 and R #32) of 3 (R #8, R #25 and R #32) residents reviewed for unnecessary psychotropic medications. This deficient practice could likely result in residents receiving medications without a medical reason and being at a higher risk of adverse side effects (unwanted, harmful, or abnormal result). The findings are: R #25 A. Record review of R #25's Physician's orders, dated 12/27/22, revealed an order for seroquel (an antipsychotic medication used to treat schizophrenia and bipolar disorder) tablet, 25 mg. Give one tablet by mouth at bedtime for dementia. B. Record review of R #25's medical record revealed the record did not contain a psychiatric diagnosis to indicate the need for an antipsychotic. C. On 01/12/24 at 11:29 AM, during an interview, the DON confirmed R #25 did not have a psychiatric diagnosis on file for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-16 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to properly store medications in the medication carts for all 39 residents (residents were identified by the resident matrix provided by the Administrator on 01/08/24) randomly sampled, when they failed to secure the medication carts on the East unit. This deficient practice could likely result in residents obtaining medication not prescribed to them and residents having adverse side effects. The findings are: A. On 01/08/24 at 10:04 AM, during observation of the East Unit, the medication cart was unlocked, and staff was not around. B. On 01/08/24 at 10:06 AM, during an interview with LPN #11, he confirmed the medication cart was not locked, and the cart was supposed to be locked. C. On 01/08/24 at 10:29 AM, during an interview with the DON, she confirmed staff should not leave medication carts unlocked when they are not in site of the cart.
- Potential for harm · E2024-01-16 · tag F0791 — failed to provide routine dental services — patternProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews, the facility failed to ensure residents obtained routine dental care to include an annual inspection of the mouth for signs of disease, dental cleaning, fillings, or minor partial or full denture adjustments for 8 (R #2, R #11, R #15, R #25, R #26, R #29, R #31, and R #41) of 8 (R #2, R #11, R #15, R #25, R #26, R #29, R #31, and R #41) residents reviewed for dental services. This deficient practice is likely to cause the resident unnecessary pain, embarrassment over the condition/appearance of teeth, and potential dental or oral complications. The findings are: A. Record review of the facility's Dental Services Policy, not dated, revealed the following: 1. Routine and 24-hour emergency dental services are provided to residents. 2. A contract agreement with a licensed dentist that comes to the facility monthly. 2. Social Services representatives will assist residents with appointments and transportation arrangements. 3. All dental services are recorded in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-16 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to maintain proper infection prevention measures when the did not ensure a waste receptacle for doffed (removed) personal protection equipment (PPE; clothing, gloves, face shields, goggles, facemasks, gowns and/or respirators or other equipment designed to protect the wearer from injury or the spread of infection or illness) was available inside the room of residents on transmission-based precautions (TBP; residents who are known or suspected to be infected or colonized with infectious agents). Failure to adhere to an infection control program is likely to cause the spread of infections and illness to all 39 residents (residents were identified by the resident matrix provided by the DON on 01/08/24). The findings are: A. Record review of the facility's Personal Protective Equipment Policy- Using Gowns (no date), instructed staff to remove the gloves and gown inside the room and to discard them in a waste receptacle inside the room. B. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-16 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure each resident received or staff offered them the Influenza (the flu; an infection of the nose, throat, and lungs) immunization for 2 (R #11 and R # 41) of 6 (R #9, R #11, R #25, R #31, R# 36 and R #41) residents reviewed for immunizations. This deficient practice could likely lead to residents contracting respiratory infections and could result in the spread of infection to other residents. The findings are: R #11 A. Record review of R #11's face sheet revealed an admission date of 04/12/22. B. Record review of R #11's medical record revealed the record did not contain documentation staff offered or administered the Influenza vaccine to the resident. C. On 01/16/23 at 3:13 PM, during an interview with the DON, she confirmed R #11 did not receive the Influenza vaccine. R #41 D. Record review of R #41's face sheet revealed an admission date of 03/27/23. E. Record review of R #41's medical record revealed the record did not contain documentation staff offered or administered the Influenza vaccine to the resident. F. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-16 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed ensure CNAs completed 12 hours of annual training that included dementia management training for 3 (CNA #1, CNA #2 and CNA #3) of 3 (CNA #1, CNA #2 and CNA #3) CNAs sampled for required annual training. This deficient practice could likely result in staff being undertrained and providing inadequate care. The findings are: A. Record review of CNA #1's training records revealed: 1) CNA #1 completed 8 hours and 47 minutes of annual training from January 2023 through December 2023, but the trainings did not include dementia training. B. Record review of CNA #2's training records revealed: 1) CNA #2 completed 11 hours and 27 minutes of annual training from January 2023 through December 2023, but the trainings did not include dementia training. C. Record review of CNA #3's training records revealed: 1) CNA #3 completed more than 12 hours of annual training from January 2023 through December 2023, but the trainings did not include dementia training. D. On 01/16/24 at 4:22 PM, during an interview, the DON confirmed CNA #1 and CNA #2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-01-16 · tag F0949 — failed to train staff on dementia and abuse — patternProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide behavioral health (the emotions and behaviors that affect your overall well-being) training for 6 staff (CNA #1, CNA #2, CNA #3, LPN #1, LPN #11 and RN #1) of 6 (CNA #1, CNA #2, CNA #3, LPN #1, LPN #11 and RN #1) staff sampled for training. This deficient practice could likely result in residents not receiving the services necessary to attain or maintain their physical, mental, and psychosocial (involving both psychological and social aspects) well-being. The findings are: A. Record review of R #32's admission record (no date), revealed the following diagnoses 1. Bipolar disorder (serious mental illness characterized by extreme mood swings, that can include extreme excitement episodes or extreme depressive feelings 2. Major depressive disorder (mood disorder that causes a persistent feeling of sadness and loss of interest) 3. Post-traumatic stress disorder (mental health condition that develops following a traumatic event characterized by intrusive thoughts about the incident, recurrent distress/anxiety, flashback,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-16 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to create a baseline care plan within 48 hours, that accurately reflected the resident's current condition for 1 (R #197) of 3 (R #9, R #8, and R #197) residents sampled for behavioral health services. This deficient practice could likely result in residents not receiving the appropriate care and services and may place residents at risk of an adverse event (an event, preventable or nonpreventable, that caused harm to a patient as a result of medical care or lack of medical care) or worsening of current condition after admission. The findings are: A. Record review of R #197's face sheet revealed she was admitted to the facility on [DATE]. B. Record review of R #197's medical record revealed the baseline care plan was not initiated until 12/10/23. C. Record review of R #197's medical record revealed R #197 had a diagnosis of anxiety and post-traumatic stress disorder (PTSD; a mental health condition triggered by a terrifying event, causing flashbacks,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-16 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure staff completed a discharge summary to include a recapitulation (a concise summary describing the resident's course of treatment while residing in the facility) and a medication reconciliation for 1 (R #16) of 1 (R #16) residents sampled for discharge from the facility. This deficient practice could likely lead to the resident, caregivers, and/or receiving home health agency not knowing what the current care needs and significant medical history are for the resident. The findings are: A. Record review of R #16's medical record revealed she was admitted to the facility on [DATE] and discharged from the facility on 09/04/23. B. Record review of R #16's Recapitulation of Stay form revealed, the form did not include information regarding the course of R #16's care and treatment while at the facility, to include course of illness/treatment or therapy, and pertinent lab, radiology, and consultation results. C. Record review of R #16's discharge…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-16 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure appropriate treatment and services for the treatment of a urinary tract infection (UTI; an infection in any part of the urinary system, which includes the kidneys, ureters, bladder and urethra) for 1 (R #198) of 2 (R #31 and R #198) residents sampled for urinary tract infections, when they failed to administer antibiotics (medication used to treat bacterial infections) according to the physician orders. This deficient practice could likely result in prolonged symptoms and worsening of the Urinary Tract Infection. The findings are: A. Record review of R #198's face sheet revealed she was admitted to the facility on [DATE]. B. Record review of the nursing hand-off communication (up-to-date information regarding patient care, treatment and service, condition, and any recent or anticipated changes, between individuals who give and receive patient information) for R #198 from the hospital on [DATE] revealed the receiving nurse signed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-08-08 · tag F0563 — failed to protect the right to visitors — widespreadHonor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, interview, the facility failed to ensure residents were not restricted from having visitors. This deficient practice could affect all 48 residents (identified on the census list provided on 08/04/23). If the facility is restricting residents to have visitors, the residents could likely have a decline in psychosocial health and not have additional advocacy for resident health and safety needs. The findings are: A. On 08/04/23 at 9:36 AM during an observation revealed a sign posted on the front door of the facility stated, NURSING HOME VISITING HOURS 6 AM-8 PM DOORS WILL LOCK AT 8 PM. B. On 08/04/23 at 9:48 AM during an interview, the administrator revealed that he was not aware of the sign posted on the front door of the Nursing home and he did not know who placed it there. The Administrator was asked for the visitation policy and this Surveyor was provided the policy for the Hospital (connected to the Nursing home) and reported that he did not have a policy for this facility.
- Potential for harm · Ecited before2023-08-08 · tag F0609 — failed to report abuse allegations — patternTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to report to the State Survey Agency timely for 1(R #21) of 1(R #21) residents sampled for abuse and accidents when they failed to report allegations of abuse within two hours to the State Agency. If the facility fails to report allegations of abuse to the State Agency within two hours, then residents could likely continue to be abused. The findings are: A. Record review of the Health Facility Incident Report dated 07/07/23, revealed an allegation of abuse of R #21 was reported to the facility in April 2023 by CNA #23 (to the previous Administrator). B. On 08/04/23 at 10:00 AM during an interview with CNA #24 revealed being approached by CNA #21 and CNA #22 who were laughing and trying to show her a picture on CNA's #21's phone. CNA #23 identified (R #21) in the picture standing at the foot of the bed with her breast exposed. C. On 08/04/23 at 10:23 AM during an interview CNA #23 revealed that on 03/05/23, CNA #21 showed a picture from her cell phone of R #21 holding on to the foot board and had her shirt pulled up exposing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-08 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review facility failed to keep residents free from abuse for 1 (R #21) of 3 (R #21, R #22 and R #23) residents reviewed for abuse when the facility failed to protect a resident. This deficient practice could likely result in residents feeling anger, shame, anxiety, embarrassment or fear. The findings are: A. Record review of R #21's medical records revealed: 1. admission date 04/15/2022, 2. Severely impaired cognitive function related to Alzheimer's Dementia (A progressive disease that destroys memory and other important mental functions.) B. On 08/04/23 at 10:00 AM during an interview with CNA #24 revealed being approached by CNA #21 and CNA #22 who were laughing and trying to show her a picture on CNA's #21's phone. CNA #23 identified (R #21) in the picture standing at the foot of the bed with her breast exposed. C. On 08/04/23 at 10:23 AM during an interview CNA #23 revealed that on 03/05/23, CNA #21 showed a picture from her cell phone of R #21 holding on to the foot board and had her shirt pulled up exposing her breast and pants pulled down, CNA…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-12-07 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to store and serve food under sanitary conditions in accordance with professional standards of food service safety by not: 1. Ensuring food items in the dry pantry are labeled and dated, 2. Ensuring Food/food products are discarded by their expiration dates, 3. Ensure Dry Pantry's floor and shelves are clean and grime free, This deficient practice is likely to affect all 46 residents in the facility (residents were identified by the resident matrix provided by the Administrator on 11/29/22), who eat food prepared in the kitchen. If the facility fails to adhere to safe food handling practices residents are likely to be exposed to foodborne illnesses (illness caused by food contaminated with bacteria, viruses, parasites, or toxins). The findings are: A. On 11/30/22 at 10:18 AM during an observation of the kitchen's Dry pantry revealed: 1. The floor in the pantry was visibly dirty and sticky, 2. Expired food not discarded: a) 1 bag of rice expired 07/30/22 b) 2 bags of dried pinto beans expired 08/27/22 c) 1 bag of granola expired…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-12-07 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and interview, the facility failed to implement the comprehensive person-centered care plan developed for 1 (R #39) of 1 (R #39) residents reviewed for nutrition, when they failed to follow a Care Plan for weekly weights for R #39. This deficient practice could likely lead to residents going without the appropriate monitoring and not receiving the appropriate care and services to help maintain the highest practicable well-being. The findings are: A. Record review of R #39's admission Record (no date) revealed an admission date of 10/28/22. B. Record review of R #39's Diagnosis list (no date) revealed the following diagnoses: CACHEXIA (loss of more than 5 percent of your body weight over 12 months or less, when not trying to lose weight), ADULT FAILURE TO THRIVE (loss of appetite, eating and drinking less than usual, weight loss, and being less active than normal) and ABNORMAL WEIGHT LOSS (significant/ongoing weight loss when not trying to lose weight). C. Record review of R #39's Care Plan initiated 11/02/22, revealed: FOCUS: Nutritional Status Improvement.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-12-07 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and interview, the facility failed to ensure residents, or their representatives received a written notice of transfer as soon as practicable for 1 (R #41) of 2 (R #41, and R #45) residents reviewed for discharge. This deficient practice could likely result in the resident and/or their representative not knowing the reason or location that the resident was discharged . The findings are: A. Record review of R #41's Electronic Medical Record (EMR) revealed: 1) R #41 was sent to the hospital after an unwitnessed fall on 10/26/22 2) No written notice for hospital transfers was found. B. Record review of R #41's Progress Notes revealed that she returned from the hospital on the same day she went out. C. Record review of R #41's Care Plan revised date 11/30/22 revealed: 1. I, [name of resident] have had an actual fall with minor Injury with Poor Balance and poor decision making, overestimates abilities, 2. Transferred to ED (Emergency Department), Safety reminders intact. D. On 12/06/22 at 2:20 PM, during an interview with the Administrator, she confirmed that a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-12-07 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and interview, the facility failed to act upon the pharmacy recommendations for 1 (R #23) of 5 (R #6, R #23, R #35, R #41, and R #43) residents reviewed for unnecessary medications, when they failed to clarify R #23's order for Digoxin (is used to treat heart failure) indicating to hold the medication if the pulse is below 60. This deficient practice could likely result in residents receiving medications that may cause unnecessary drug interactions or adverse side effects. The findings are: A. Record review of Pharmacy Recommendation for R #23 dated 10/12/22 revealed: 1. an order for Digoxin 125 mcg (Microgram) on Electronic Medication Administration Record (eMAR). The directions indicate to hold the medication if the pulse is below 60. The pharmacist also stated, There were few times the medication was administered even though the pulse was below 60. B. Record review of Pharmacy Recommendation for R #23 dated 11/05/22 revealed: 1. There is an order for Digoxin 125 mcg on EMAR. The eMAR indicate to hold the medication if the pulse is below 60. The pharmacist…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2025-04-07 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to post nurse staffing data on a daily basis for access by the public and all 33 residents (residents were identified by the census list provided by the Administrator on 08/05/24), when staff failed to: 1. Post required staffing information. 2. Retain 18 months of posted staffing records. These deficient practices could likely prevent the public, as well as the residents from having access to accurate current and previous staffing records. The findings are: A. On 04/03/25 at 1:45 PM, during an observation of the facility, revealed staff did not post the daily staffing information. B. On 04/03/25 at 1:48 PM, during an interview, the Social Services Worker (SSW) confirmed that the daily staffing information was not posted. C. Record review of the daily staffing records provided by the DON, revealed the following: 1. The facility did not have posted daily staffing sheets from 04/01/25 through 04/03/25. 2. The facility did not retain posted daily staffing sheets prior to 03/14/25. D. On 04/03/25 at 2:40 PM, during an interview, the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$66,876 in federal fines across 2 penalties. 3 Medicare payment denials on record.
- $50,905 — penalty dated 2024-07-23
- $15,971 — penalty dated 2024-01-16
- Medicare payment denial — starting 2026-06-13 for 6 days
- Medicare payment denial — starting 2024-08-27 for 9 days
- Medicare payment denial — starting 2024-04-06 for 9 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| LUNA OPERATIONS HOLDINGS LLC | Organization | DIRECT OWNERSHIP INTEREST | since 04/01/2025 |
| BLANCA PEAK LLC | Organization | INDIRECT OWNERSHIP INTEREST | since 04/01/2025 |
| KATZ, AHRON | Individual | INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 04/01/2025 |
| GREENBERG, DAVID | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 04/01/2025 |
| YANEZ, CARLOS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 05/15/2025 |
CMS files one row per role, so the 8 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 80% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $1.3M paid to related parties — landlords or management companies under common ownership — equal to about 24% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NM
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Mexico Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 325079. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.