Santa Fe Care Center
635 Harkle Road, Santa Fe, NM 87505 · For profit - Corporation · 120 certified beds · (505) 982-2574 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $25,562 in federal fines (most recent 2024-10-25)
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 20.9% | 11.3% | 15.4% | worse |
| Long-stay residents who lose too much weight | 2.1% | 4.0% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 4.4% | 0.9% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 0.7% | 0.9% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 0.0% | 2.0% | 6.5% | check this* — see note marked star below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 4.6% | 3.5% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 24.3% | 11.7% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 18.0% | 14.7% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 94.6% | 98.7% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 2.1% | 5.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 27.9% | 20.0% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.6% | 14.5% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.4% | 1.1% | 1.4% | typical |
| Short-stay residents given the seasonal flu vaccine | 73.2% | 86.4% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 24.5% | 22.0% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 36.1% | 15.7% | 12.0% | check this† — see note marked dagger below the table |
| Long-stay hospitalizations per 1,000 resident days | 2.27 | 1.65 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 5.88 | 2.81 | 1.80 | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
62.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 199 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 74.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 54 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 62.1%CMS range 56.4–67.8 | 51.5% | Oct 2022–Sep 2024 | better than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.7%CMS range 8.1–15.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 74.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 72.2% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 75.9% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 3.8% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.3% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.8%CMS range 4.4–12.5 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.85 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 120 beds and averages 88.2 residents a day — about 74% occupied, or roughly 32 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 0.30 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.00 is below the 0.55-hour RN benchmark and nurse-aide staffing of 0.30 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 0.30 hrs/resident/day on weekends vs 0.30 on weekdays — about the same on weekends as weekdays. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
57 citations, most serious first. The 15 most serious are shown; the remaining 42 are one tap away and print in full.
- Immediate jeopardy · K2023-05-26 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY This is a repeat deficiency from a survey dated 10/20/22 Based on record review and interview, the facility failed to ensure residents received appropriate pain management for 4 (R #'s 23, 37, 86, and 183) of 4 (R #'s 23, 37, 86, and 183) residents by: 1. Failing to asses and administer pain medication as needed and as ordered for R #'s 23, 37, and 86. 2. Not completing pain assessments for R #183. This deficient practice likely resulted in R's #23 and 86 experiencing severe pain and causing unnecessary distress without timely relief. The findings are: A. Record review of the Pain Clinical Protocol Policy and Procedure revised March 2018 revealed 2. The nursing staff will assess each individual for pain upon admission to the facility .whenever there is a significant change in condition, and when there is onset of new pain or worsening of existing pain. 3. The staff and physician will identify the characteristics of pain such as location, intensity, frequency, pattern and severity 4. The nursing staff will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-25 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the Providers (Physicians and Nurse Practitioners) and the Director of Nursing (DON) of a change in condition in which a resident experienced a large left forearm injury (skin tear- acute wound that is caused by mechanical force or a traumatic injury) for 1 (R #4) of 1 (R #4) residents reviewed for injury. This deficient practice likely resulted in R #4's injury becoming worse with increased bleeding due to the resident taking a blood thinner, and a delay going to the hospital. The findings are: A. Record review of R #4's face sheet revealed R #4 was admitted into the facility on [DATE] and was discharged on 10/08/24. B. Record review of R #4's care plan, dated 07/09/24, revealed R #4 experienced confusion, balance problems, vision and hearing problems; and R #4 was unaware of safety needs. C. Record review of R #4's physician orders, dated 07/09/24, revealed R #4 was prescribed apixaban (blood thinner), 5 milligrams (mg) twice a day, which was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-10-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to monitor and provide appropriate interventions for 1 (R #4) of 3 (R #4, #5, and #6) residents reviewed for injury: 1. When the facility failed to provide proper wound care for R #4's left forearm laceration. 2. When the facility nurses failed to communicate the severity of R #4's left forearm laceration to other nursing staff. 3. When the facility failed to re-assess R #4's left forearm laceration for approximately 12 hours. These deficient practices likely resulted in R #4's left forearm laceration becoming worse with additional bleeding, that required hospitalization. The findings are: A. Record review of R #4's face sheet revealed R #4 was admitted into the facility on [DATE] and was discharged on 10/08/24. B. Record review of R #4's care plan, dated 07/09/24, revealed R #4 experienced confusion, balance problems, vision and hearing problems; and R #4 was unaware of safety needs. C. Record review of R #4's physician orders, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-11-21 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that 1 (R #4) of 2 (R #'s 4 and 6) residents received treatment and care in a timely manner and in accordance with professional standards of practice when R #4 experienced difficulty swallowing and did not eat or drink for multiple days, experienced increased lethargy (a state of sleepiness or deep unresponsiveness and inactivity), respiratory distress, and hypoxia (low oxygen in the blood). If the facility is not monitoring for residents' change in condition, residents are likely at risk of inadequate or delayed treatment. The findings are: A. Record review of R #4's face sheet revealed R #4 was admitted to the facility on [DATE] with the following diagnoses: 1. Type 2 diabetes mellitus with diabetic neuropathy (a group of diseases resulting from damaged or malfunctioning of nerves that causes weakness, numbness and pain in hands and feet). 2. Hyperlipidemia (high levels of fats in the blood). 3. Other chronic pain. 4. High blood pressure. 5.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-05-26 · tag F0725 — failed to have enough nursing staff — isolatedProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure that they had sufficient staff to meet the needs of all 27 residents residing in Wing 2 and Wing 3 when a Registered Nurse wasn't available to administer medications for residents for (6) hours. These deficient practices likely resulted in R #86 not receiving scheduled pain medication resulting in unnecessary pain. The findings are: A. Record review of the facility shift staffing dated 05/14/23 revealed a Registered Nurse (RN) for Wing 1, an RN for Wing 4, and Called off- [Name of Assistant Director of Nursing (ADON) filling in] for Wings 2 and 3. B. On 05/15/23 at 3:14 pm during an interview with R #86, he stated, Yesterday [05/14/23], morning shift comes in at 6:00 am and I didn't get my medications. They took me to therapy and the therapist asked who was my nurse because I needed something for pain. They [facility staff] said the nurse isn't here yet, she is supposed to be here at 10, but she's not here yet. I waited until 11 [am], I asked the two nurses there if the nurse is here yet [for R #86's unit] and she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-09 · tag F0760 — failed to prevent significant medication errors — patternEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to prevent significant medication errors for 3 (R #2, R #3, and R #9) of 5 (R #2, R #3, R #4, and R #5) residents reviewed for medication errors when the facility did not administer night medications on 03/30/26. This deficient practice is likely to result in residents having adverse effects (unwanted, harmful, or abnormal result). The findings are:R #2A. Record review of R #2's admission Record revealed he was originally admitted to the facility on [DATE] with the following diagnoses:1. Type 2 diabetes mellitus (DM2, a condition that results from insufficient production of insulin, causing high blood sugar),2. Hyperlipidemia (a condition in which there are high levels of fat particles in the blood; high cholesterol),3. Major depressive disorder (a mental health disorder characterized by persistently depressed mood or loss of interest in activities, causing significant impairment in daily life),4. Anxiety (feelings of fear or apprehension),5.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-09 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to report incidents involving allegations of abuse to the State Agency for 2 (R #2 and R #3) of 3 (R #2, R #3, and R #9) residents reviewed for abuse. If the facility fails to report allegations of abuse to the State Agency, then the State Agency is unable to ensure residents are free from abuse. The findings are:R #2A. Record review of the facility's Incident by Incident Type report provided by the Director of Nursing (DON) on 04/08/26 revealed an incident on 04/01/26 resulting in serious bodily injury (bruise) for R #2.B. Record Review of R #2's Change of Condition assessment dated [DATE] revealed R #2 was hit by another resident with a wallet chain. R #2 sustained red spotted bruises to left arm.C. Record review of the facility's reportable incident list provided by the Administrator (ADM) on 04/08/26 revealed no report for R #2 was submitted to the State Agency for the incident on 04/01/26.D. On 04/08/26 at 11:58 am, an interview and observation of R…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-11-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews, the facility failed to protect the residents from the potential for accidents and hazards for 2 (R #s 24 and 71) of 2 (R #s 24 and 71) residents reviewed for falls when the facility did not provide fall mats as ordered by a physician and/or care planned. If the facility is not using fall mats for residents' safety as ordered by a physician, then this deficient practice could likely result in residents getting injured in avoidable accidents and putting residents at risk of serious injury, serious harm, and possibly death. The findings are: R #24: A. Record review of R #24's face sheet revealed R #24 was admitted into the facility on [DATE]. B. Record review of R #24's care plan dated 11/18/25 revealed R #24 was a high risk for falls related to confusion, gait/balance problems, and paralysis (the loss of the ability to move). Staff interventions included a fall mat to be present when R #24 was in bed for safety. C. On 11/18/25 at 5:23 pm, during an interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-11-25 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record reviews and interview, the facility failed to complete the required pharmacy review of resident medications for 5 (R #s 8, 9, 10, 11, and 71) of 7 (R #s 4, 8, 9, 10, 11, 20, and 71) residents reviewed for pharmacy reviews when the facility failed to: -Assure that residents' medications were reviewed by a licensed pharmacist monthly from August 2024, through October 2025 for R #s 10, 11, and 71 -To carry out pharmacy recommendations that were approved by the provider for R #s 8, and 9 These deficient practices are likely to result in residents receiving medications that are unnecessary for their health. The findings are: A. Record review of the facility's provided Pharmacy Recommendations for the month of October 2025 revealed a licensed pharmacist did not complete a pharmacy review for R #10. B. Record review of the facility's provided Pharmacy Recommendations for the month of October 2025 revealed a licensed pharmacist did not complete a pharmacy review for R #10. C. Record review of the facility's provided Pharmacy Recommendations for the month of June 2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-08 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to develop and implement an accurate, person-centered comprehensive care plan for 1 (R #1) of 1 (R #1) resident reviewed for care plans. This deficient practice could likely result in staff being unaware of the current and actual needs of the residents. The findings are: A. On 04/08/25 at 1:00 pm during observation of R #1 in his room and interview, R #1 had a cooler that was stored on the floor in the corner of his room. R #1 stated the cooler was where he kept his beer. He stated he was allowed to have on beer each day and that he would ask for or take a beer from the cooler daily. B. Record review of R #1's admission Record revealed R #1 was admitted to the facility on [DATE]. C. Record review of R #1's medical orders dated on 03/13/2025, revealed R #1 may keep beer in an ice chest in his room. He is to have one beer with dinner every night per doctor's orders. D. Record review of R #1's care plan revised on 04/07/2025, revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-10-25 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide activities of daily living (ADL; activities related to personal care such as bathing, showering, dressing, walking, toileting, nail care, and eating) assistance for toenail care by the facility staff for 1 (R #4) of 1 (R #4) residents reviewed for ADL care. This deficient practice is likely to affect the dignity and health of the residents. The findings are: A. Record review of R #4's face sheet revealed R #4 was admitted into the facility on [DATE] and was discharged on 10/08/24. B. Record review of R #4's care plan, dated 07/09/24, revealed R #4 required staff assistance with ADL care related to Alzheimer's disease (type of brain disorder that causes problems with memory, thinking and behavior), fatigue, impaired balance, and limited mobility. C. Record review of R #4's skin/bathing completion form, dated 08/12/24 through 09/11/24, revealed staff trimmed and cleaned R #4's toenails twice. D. Record review of R #4's emergency room (ER)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-25 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure resident medical records were complete and accurate for 3 (R #1, #2 and #3) of 3 (R #1, #2 and #3) residents reviewed. This deficient practice will likely result in staff not knowing residents' daily care events, changes, and needs. The findings are: Resident #1 A. Record review of R #1 face sheet, dated 10/09/24, revealed he was admitted to facility on 06/17/24 with multiple diagnoses including: - Chronic pain due to trauma (injury), - Amputation of one right lesser toe (small toe of right foot), - Diabetes mellitus (a chronic condition in which the blood's sugar levels are not properly controlled by natural processes), - Malignant neoplasm (cancerous tumor) of prostate (male reproductive gland). B. On 10/09/24 at 2:20 pm during phone interview with Home Health Nurse (HHN) # 1, she stated the Home Health provider (a service that provides in home nursing and daily living care) required all patients to be weight bearing (able to bear weight on their feet.) She stated R #1's weight bearing status should have been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-25 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to report an investigation regarding allegations of an injury of unknown origin for 1 (R #4) of 1(R #4) residents reviewed for injuries and wounds. If the facility is not submitting the summary of the facility's investigation to the State Agency, then the State Agency is unable to appropriately triage (review) the allegation for further investigation. The findings are: A. Refer to F684 for pertinent findings related to this citation. B. On 10/25/24 at 2:25 pm during an interview with the Director of Nursing (DON), she stated she spoke to Registered Nurse (RN) #2 about the incident. She stated she did not conduct a complete investigation, because she felt like she did not need to after speaking with RN #2. The DON also stated that she completed a unit investigation for multiple residents that involved RN #1 (RN involved in R #4 incident), but she did not specifically include R #4 and she should have. C. On 10/25/24 at 2:39 pm during an interview with the Administrator (ADM), he stated he did not complete an investigation for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-25 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure staff revised the care plan for 1 (R #4) of 1 (R #4) residents reviewed when staff failed to update the care plan to include anticoagulant (blood thinner) use. These deficient practices are likely to result in residents' care and needs not being addressed if care plans are not updated. The findings are: A. Record review of R #4's face sheet revealed R #4 was admitted into the facility on [DATE] and was discharged on 10/08/24. B. Record review of R #4's physician orders, dated 07/09/24, revealed an order for apixaban (blood thinner), 5 milligrams (mg) twice a day. C. Record review of R #4's care plan revealed the following: - Dated 07/09/24, R #4 was a risk for falls due to R #4 experienced confusion, balance problems, vision and hearing problems; and R #4 was unaware of safety needs. - The care plan did not include information regarding R #4's order for apixaban. D. On 10/25/24 at 2:27 pm during an interview with the Director of Nursing (DON),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-11 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility policy, the facility failed to sanitize glucometers between use during fingerstick blood sugar tests (FSBS) in a manner that prevented cross-contamination for three (Resident (R) 58, R48, and R232) of three residents observed receiving FSBS tests; ensure enhanced barrier precautions (EBP) were in place as required for 10 of 10 sampled residents (Resident (R) 231, R56, R29, R42, R8, R10, R21, R131, R42, and R47) who had indwelling urinary catheters, suprapubic catheters, and/or feeding tubes and were reviewed for EBP out of a total sample of 20; update infection control policies and procedures on an annual basis; and have control measures in place to monitor their water safety management program. This had the potential to affect 87 of 87 residents who resided at the facility. This failure had the potential to lead to the spread of infection throughout the facility. Findings include: Review of the facility's policy titled, Blood Sampling -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 42 citations
- Potential for harm · F2024-07-11 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review, and facility policy review, the facility failed to have an Infection Preventionist (IP) that had completed specialized training in infection prevention and control. This deficient practice had the potential to allow staff to go without the proper knowledge and training of infection control practices for 87 census residents. Findings include: Review of the facility's policy titled, Infection Preventionist, revised September 2022, revealed Policy Statement: The infection preventionist is responsible for coordinating the implementation and updating of the infection prevention and control program .Specialized Training: 2. Evidence of training is provided through a certificate(s) of completion or equivalent documentation. During entrance conference interview on 07/08/24 at 9:00 AM, the Administrator indicated Minimum Data Set (MDS) 1 was the IP and had been the IP since February of 2024. Review of the certificates provided by the facility for the IP revealed there was no certificate presented for the IP named at entrance. During an interview on 07/09/24…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — patternProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and facility policy review, the facility failed to ensure the oxygen (O2) concentrators had a filter or dust free filters on the inlet where the air came into the machine for five of five residents (Resident (R) 7, R19, R16, R47, and R132) of 20 sample residents. This deficient practice had the potential to allow an increased chance of infection and unnecessary respiratory treatment. Findings include: Review of the facility's policy titled, Departmental (Respiratory Therapy)- Prevention of Infection, revised November 2011, revealed Purpose: The purpose of this procedure is to guide prevention of infection associated with respiratory therapy tasks and equipment, including ventilators, among residents and staff .Steps in the procedure: Infection control Considerations Related to Oxygen Administration .9. Wash filters from oxygen concentrators every seven days with soap and water. Rinse and squeeze dry . Review of the facility's policy titled, Oxygen Administration,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-11 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to ensure a medication error rate of less than 5% with five errors out of 25 opportunities which resulted in a 20% error rate for three of three residents (Resident (R) 50, R48, and R56) observed for medication administration out of a total of 87 residents. The facility failed to ensure Lidoderm patches (used for neuralgic pain) were applied or removed as ordered by the physician for R50, levothyroxine (used to treat hypothyroidism) and lisinopril (used to treat hypertension) were administered as ordered by the physician for R48, and Vitamin B-12 was administered in the correct dosage for R56. This failure had the potential to affect resident medication safety. Findings include: Review of the facility's policy titled, Administering Medications, revised April 2019, revealed, .Medications are administered in a safe and timely manner, and as prescribed .Medications are administered in accordance with prescriber orders,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interviews, and facility policy review, the facility failed to have written documentation of the Skilled Nursing Facility Advanced Beneficiary Notice of Non-Coverage (SNFABN) CMS [Centers for Medicare and Medicaid Services]-10055 for one of three residents (Resident (R) 27) reviewed for beneficiary notices of 20 sample residents. The facility failed to have written documentation to indicate R27 or their legal representative were notified in writing of the SNFABN, the reason why Medicare might not pay for services, and the estimated daily cost the resident would be responsible for should they choose to receive skilled services. By not having written documentation, the resident was unable to make an informed decision and was unaware of additional costs and services when skilled services are ending. Findings include: Review of the facility's policy titled, Medicare and Medicaid Benefits, revised April 2017, indicated, Residents are provided with information verbally and in writing about how to apply for and use Medicare and Medicaid benefits .Upon admission, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0637 — isolatedAssess the resident when there is a significant change in condition
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, interviews, and review of the Resident Assessment Instrument (RAI) Manual, the facility failed to ensure a Significant Change MDS Minimum Data Set was completed within 14 days of a significant change for one of one resident (Resident (R) 10) receiving hospice services of 20 sample residents. Specifically, R10 was admitted to hospice services on 03/18/24 and no significant change MDS was completed within 14 days of the significant change. By not ensuring completion of a significant change MDS, this failure could potentially place the resident at risk for unmet care needs being addressed. Findings include: Review of the MDS-3.0 RAI Manual-v1.17.1, October 2019, under section A0310A Coding Instructions for Significant Change in Status Assessment indicated, If a nursing home resident elects the hospice benefit, the nursing home is required to complete the MDS Significant Change in Status Assessment (SCSA). It further indicated, It is a CMS [Centers for Medicare and Medicaid Services] requirement to have an SCSA completed EVERY time the hospice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to complete a quarterly assessment for one of one resident (Resident (R) 43) reviewed for completion of Minimum Data Set (MDS) assessments out of 20 sample residents. The facility was overdue by 25 days in completing the quarterly assessment. Findings include: Review of the facility's policy titled, Resident Assessments, revised October 2023, revealed, .OBRA [Omnibus Budget Reconciliation Act]- Required Assessments are federally mandated, and therefore, must be performed for all residents of Medicare and/or Medicaid certified nursing homes. OBRA assessments include .Quarterly Assessment .Non-Comprehensive MDS assessments include a select number of items from the MDS used to track the resident's status between comprehensive assessments and to ensure monitoring of critical indicators of the gradual onset of significant changes in resident status .Non-comprehensive assessments include Quarterly assessments . Review of R43's admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, interviews, and review of the Resident Assessment Instrument (RAI) Manual, the facility failed to accurately code the Minimum Data Set (MDS) for two of three residents (Residents (R) 7 and R10) receiving hospice services and one of three residents (R29) receiving Insulin of 20 sampled residents. By not ensuring the accuracy of the MDS these failures could potentially place the residents at risk for care needs not being addressed. Findings include: Review of the MDS-3.0 RAI Manual-v1.17.1, October 2019, under Section J1400 Prognosis: indicated Definition: Condition or chronic disease that may result in a life expectancy of less than 6 months; In the physician's judgement, the resident has a diagnosis or combination of clinical conditions that have advanced or will continue to advance to a point that the average resident with that level of illness would not be expected to survive more than 6 months. This judgement should be sustained by a physician note .Steps for Assessment:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and facility policy review, the facility failed to ensure a comprehensive care plan was developed for three of 20 sample residents (Resident (R) 43, R47, and R67) reviewed for care plans to include dialysis with a central venous catheter (CVC) for R43, oxygen for R47, and Post Traumatic Stress Disorder (PTSD) for R67. This deficient practice had the potential for residents to not receive the care and treatment they needed. Findings include: Review of the facility's policy titled, Care Plans, Comprehensive Person Centered, revised March 2022, revealed A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. Policy Interpretation and Implementation .3. The care plan interventions are derived from a thorough analysis of the information gathered as part of the comprehensive assessment .7. The comprehensive,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to ensure a medication order was written to include proper dosage for the prescribed medication per current standards of practice for one of three residents (Resident (R) 50) observed for medication administration out of a total of 87 residents. This had the potential to cause residents to receive the wrong dosage of ordered medications. Findings include: Review of the facility's policy titled, Medication Orders, revised November 2014, revealed .When recording orders for medication, specify the type, route, dosage, frequency and strength of the medication ordered . Review of R50's admission Record, located under the Profile tab of the electronic medical record (EMR), revealed R50 was admitted to the facility on [DATE] with diagnoses that included pain in right shoulder. Review of R50's Physician Orders, dated 07/01/24 and located under the Orders tab of the EMR, revealed an order for R50 to receive, Lidoderm External…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility policy, the facility failed to assess the cause of a continual, gradual, and unintentional weight loss and failed to identify and implement interventions to prevent further weight loss for one of four residents (Resident (R) 12) reviewed for nutrition out of 20 sample residents. This had the potential to contribute to a significant to severe weight loss for R12. Findings include: Review of the facility's policy titled, Nutrition (Impaired)/Unplanned Weight Loss - Clinical Protocol, revised September 2017, revealed .The nursing staff will monitor and document the weight and dietary intake of residents in a format which permits comparison over time .The staff and physician will .identify individuals with .weight loss .The staff and physician will identify pertinent interventions based on identified causes and overall resident condition, prognosis, and wishes . Review of R12's admission Record, located under the Profile tab of the electronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to ensure the resident did not receive an unnecessary medication when they failed to perform physician ordered blood pressure monitoring prior to the administration of lisinopril (a medication used to treat hypertension) and failed to withhold the blood pressure medication with low blood pressure readings according to the physician ordered parameters for one of five sampled residents (Resident (R) 48) reviewed for unnecessary medications out of 20 sample residents. This had the potential to cause R48 to suffer adverse consequences including hypotension. Findings include: Review of the facility's policy titled, Medication Utilization and Prescribing - Clinical Protocol, revised April 2018, revealed .The physician and staff will identify any situation in which a resident is taking medications associated with potentially significant medication related problems .The physician and staff will evaluate the effectiveness and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review, the facility failed to conduct physical and occupational therapy evaluations as ordered by the physician for one of one resident (Resident (R) 231) reviewed for rehabilitation services out of 20 sample residents. This had the potential to cause a physical decline for R231. Findings include: Review of the facility's policy titled, Scheduling Therapy Services, revised July 2013, revealed .Therapy services shall be scheduled in accordance with the resident's treatment plan . Review of R231's admission Record, located under the Profile tab of the electronic medical record (EMR), revealed R231 was admitted to the facility on [DATE] with diagnoses that included type two diabetes mellitus, major depressive disorder, muscle weakness, other reduced mobility, and the need for assistance with personal care and continuous supervision. Review of R231's Physician Orders, dated 06/27/24 and located under the Orders tab of the EMR, revealed orders for physical and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-02 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to revise and update the care plan for 1 (R #1) of 1 (R #1) residents reviewed for unwitnessed injuries. If the facility is not updating the care plan to reflect the resident's current care needs and treatments, then the facility may not be providing the appropriate care to meet the resident's needs. The findings are: A. Record review of R #1 face sheet, dated 07/02/24, revealed he was admitted to the facility on [DATE] with multiple diagnoses including: - Vascular dementia (a chronic decline in mental abilities and memory) with behaviors. - Major depression (overwheliming sadness). - Late onset cerebelar (a portion of the brain) ataxia (impaired muscular movements). - Cognitive communication deficits (difficulty in speech and language). B. Record review of R #1's daily care notes, dated 05/21/24, revealed R#1 had a bluish discoloration around his left second finger and fourth finger. C. Record review of R #1's Nurses Skin Check, dated 05/20/24, revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-21 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure they had sufficient staff to meet the needs of 11 (R #2 through #12) of 11 (R #2 through #12) residents who resided in the facility that required a minimum of two staff members to provide a safe resident transfer. This deficient practice is likely to negatively impact resident safety and comfort. The findings are: A. Record review of the facility resident census/transfer list, dated 11/03/23, revealed 11 (R #'s 2 through 12) residents out of 80 residents in the facility required a minimum of two staff members for transfers. B. On 11/02/23 at 9:44 am, during an interview with a former staff member, they stated the facility was short staffed a lot of the time and would require them to transfer residents with a Hoyer lift (a patient lift device used by caregivers to safely transfer patients, particularly those with mobility limitations) by themselves at night. The former staff member said Hoyer transfers required two staff members. C. On 11/02/23 at 4:08 pm during an interview with Licensed Practical Nurse (LPN) #1,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-21 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure staff revised the care plan for 2 (R #'s 4 and 5) of 2 (R #'s 4 and 5) residents reviewed by not updating the care plan to include current wounds and wound care. This deficient practices is likely to result in residents care and needs not being addressed if care plans are not updated. The findings are: Findings for R #4: A. Record review of R #4's face sheet revealed R #4 was admitted into the facility on [DATE]. B. Record review of R #4's physician orders, dated 07/20/23, revealed an order for dressing change every other day for two weeks. C. Record review of R #4's care plan, dated 08/08/23, revealed the record did not include a care plan for R #4's wounds or wound care. D. On 11/20/23 at 3:22 pm, during an interview with the Assistant Director of Nursing (ADON), he stated wounds and wound care should be care planned. E. On 11/21/23 at 2:11 pm during an interview, the Director of Nursing (DON) confirmed staff did not careplan R…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-21 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure that residents received the necessary treatment and services to prevent the development of pressure ulcers (skin damage which results from unrelieved pressure on the body) for 2 (R #'s 4 and 5) out of 2 (R #'s 4 and 5) residents reviewed when staff failed to: 1. Receive a wound care treatment order, provide wound care treatment, and communicate a new wound for R #4. 2. Receive a wound care treatment order and provide wound care treatment for R #5. This deficient practice is likely to result in residents developing pressure ulcers and in wounds worsening without proper treatment and communication. The findings are: Findings for R #4: A. Record review of R #4's skin and wound evaluation, dated 08/01/23, revealed a surgical site on left hand index finger present on admission. Staff did not document any other wounds as present on R #4. B. Record review of R #4's wound evaluation, dated 08/03/23, revealed the resident had an abscess (a collection of pus) on left buttock which was acquired while at the facility . C.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-21 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the medical record was accurate for 3 (R #'s 1, 4, and 6) of 3 (R #'s 1, 4, and 6) residents reviewed when staff failed to: 1. Document embolic stockings (stockings used to prevent blood clots in lower extremities) use for R # 2. Document a daily skilled progress note and nursing progress note the same day R #4 was sent to the ER (Emergency room). 3. Document a daily skilled progress note and nursing progress note the same day R #6 was sent to the ER. This deficient practice is likely to result in staff confusion as to the services and treatment provided. The findings are: Findings for R #1: A. Record review of R #1's face sheet revealed resident was admitted to facility on 08/31/23. B. Record review of R #1's orders, dated 08/31/23, revealed an order for anti-embolic stockings (stockings used to prevent blood clots in lower extremities). C. Record review of R# 1's Medication Administration Record (MAR) and Treatment Administration Record (TAR),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-21 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the provider or Emergency Contact (EC) for 1 (R #6) of 1 (R #6) residents reviewed for changes of condition (new or worsening symptoms). If the facility is not notifying the provider or EC when the resident experiences a change of condition, then it is likely the provider or EC are unable to make decisions related to treatment and advocate for the resident's care. The findings are: A. Record review of R #6's face sheet revealed R #6 was admitted into the facility on [DATE] with the following diagnoses: 1. Iron deficiency anemia (deficiency of healthy red blood cells in blood). 2. Hypothyroidism (a condition resulting from decreased production of thyroid hormones). 3. Type 2 diabetes mellitus with diabetic neuropathy. 4. Major depressive disorder. 5. High blood pressure. 6. Other local lupus erythematosus (an autoimmune disease with systemic manifestations including skin rash, erosion of joints, or even kidney failure). 7. End stage renal disease…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-21 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to meet professional standards of care for 1 (R #6) of 4 (R #s 2, 3, 6, and 7) residents reviewed for care when staff failed to ensure the resident was sent out to the emergency room (ER) in a timely manner. If the facility is not sending residents to the emergency room (ER) as ordered then residents are likely to not get the care they need. The findings are: Findings for R #6 A. Record review of R #6's physician's progress note, dated 08/22/23, revealed the resident had a fractured left knee cap which the physician felt was not healing well. The physician documented for staff to send the resident to the emergency room. B. Record review of R #6's physician orders, dated 08/25/23, revealed an order to send R #6 to the ER for evaluation of a swollen, tender, left knee. C. Record review of R #6's face sheet revealed R #6 was sent to the ER on [DATE] at 4:19 pm. R #6 was not sent to the ER any other time after the 08/25/23 physician order. D. On 11/20/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-05-26 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to: ensure medications were stored properly, medication carts were locked and secured when not in use, and ensure that medications were not left on bedside tables in residents' rooms. These deficient practices are likely to result in resident injury, through dosing with medications that have been improperly stored, having access to medications not prescribed for them, and possible overdose. The findings are: A. On 05/18/23 at 9:50 am during observation of the medication cart for Wing 2 with the Director of Nursing present, it revealed four (4) unidentified loose pills that were on the bottom of the second drawer. During interview with the Director of Nursing (DON) she confirmed there were four (4) loose, unidentified medications in the second drawer of the Wing 2 medication cart. B. On 05/18/23 at 09:37 am during observation of the medication cart for Wing 4 with Registered Nurse (RN) #1 present, it revealed 1 pink oval unidentified loose pill on the bottom…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-05-26 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to provide safe food preparation for all 82 residents as listed on the CMS 672 (Resident Census and Conditions of Residents) provided by the Administrator on 05/15/23, that could receive meals prepared in the kitchen. This failure could potentially cause food borne illnesses to be spread throughout the facility due to the unsanitary conditions. All 82 residents may be affected because they all get served eggs for breakfast The findings are: A. On 05/15/23 at 6:49 am during observation of the kitchen, on refrigerator #2 there were no temperatures documented for the day. B. On 05/15/23 at 6:55 am during observation of the kitchen, on free#1 there were no temperatures documented for the day. C. On 05/15/23 at 7:04 am during observation of the kitchen, there was a flat of eggs ( a flat of eggs is a 30 individual eggs in a carton) of raw shelled eggs resting on the hot grill, with no ice. The eggs were taken out prior to breakfast and not returned back to the refrigerator until after breakfast. D. On 05/15/23 at 6:55 am Assistant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-26 · tag F0558 — failed to accommodate residents' needs and preferences — patternReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review, the facility failed to reasonably accommodate resident needs and preferences for 2 (R #'s 10 and 97) of 2 (R #'s 10 and 97) residents reviewed by: 1. Providing R #10 an assisted device used for beverages (sippy cup) without orders and asking R #10's preference. 2. Not honoring R #97's right to choose his own physician or canceling/re-scheduling R #97's physician appointment. If the facility is not honoring resident preferences, then residents are not able to make choices about aspects of their lives that are important to them. This could ultimately affect the residents' overall quality of life and lead to a loss of independence. The findings are: Findings for R #10: A. Record review of Dietary Meal Ticket dated 05/22/23 revealed that R #10's dietary order is Regular Puree Level 1, (foods that smooth and free of lumps, easy to swallow). B. On 05/22/23 at 12:30 pm during an observation of the lunch meal in the Main Dining Room, R #10 had a Regular Puree Diet with two (2) sippy cups (assisted device) for her drinks. C. Record review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-26 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that the care plan had been revised for 1 (R #1) of 1 (R #1) residents reviewed by not updating the care plan to include oxygen (O2) use. This deficient practices is likely to result in residents care and needs not being addressed if care plans are not updated. The findings are: A. Record review of R #1's face sheet revealed R #1 was admitted into the facility on [DATE]. B. Record review of R #1's physician orders dated 02/05/23 revealed, oxygen continuous @ [at] 3L [Liters] d/t [sic] COPD [Chronic obstructive pulmonary disease- a chronic inflammatory lung disease that causes obstructed airflow from the lungs]. C. Record review of R #1's care plan dated 02/06/23 revealed O2 use was not care planned. D. On 05/15/23 at 11:21 am during an observation and interview with R #1, R #1 was observed wearing O2. R #1 confirmed he wears O2 daily. E. On 05/25/23 at 2:38 pm during an interview with the Director of Nursing (DON), she confirmed O2 was not care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-26 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to meet professional standards of quality for 2 (R #'s 65 and 95) of 2 (R #'s 65 and 95) residents by: 1. Not following physician orders for wound care for R #65. 2. Providing R #95 an antidepressant without depression indications. If the facility is not providing wound care as ordered, and prescribing medications without indications, then residents are likely to not receive the therapeutic benefits as needed. The findings are: Findings for R #65 A. On 05/25/23 at 12:37 pm, during an observation of R #65 wound care and interview with the Director of Nursing (DON), she stated that nursing staff had been placing Calmoseptine (barrier cream) to the resident's coccyx (also known as the tailbone, is a small, triangular bone resembling a shortened tail located at the bottom of the spine). During the observation it was noted that the area was red, no open places, no optifoam was on the wound and only Calmaseptine was noted to be on the wound. B. Record review of the physician order dated 04/13/23 revealed; Wound care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-26 · tag F0790 — failed to provide dental care — patternProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure that 1 (R #73) of 2 (R #11 and 73) residents reviewed for dental care obtained routine and as needed dental care. If the facility is not ensuring that residents with identified dental issues receive timely dental care, then residents are likely to experience tooth decay, tooth pain, and difficulty chewing; which could also affect their nutritional well-being. The findings are: A. On 05/23/23 at 2:45 pm during an interview with R #73, she stated that a tooth on the right side of her mouth was tender and had been bothering her for a couple of weeks. Staff gave Tylenol 1 x (once a day) a day. R #73 further stated that she has mentioned to facility staff that she would like to see [name of her dentist] for dental care and for her tooth pain; but she has not gotten any reply back from the facility staff R #73 was not sure of the dates she had let staff know but, they have been aware of it because they have administered her pain medication for her tooth pain. R #73 stated her tooth pain adversely affects her eating and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-26 · tag F0849 — patternArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure there was communication (exchanging of information) in the resident's record indicating the delivery of hospice services (services provided for a person experiencing an advanced, life-limiting illness) for 1 (R #37) of 1 (R #37) resident reviewed for Hospice Services. This deficient practice could likely lead to the resident not receiving the services needed due to lack of collaboration (to work jointly) and communication between the facility and hospice provider. The findings are: A. Record review of R #37's Physicians Orders revealed the following: 12/28/22 Admit to [Name of Hospice Provider]. B. Record Review of R #37's medical record's under Miscellaneous tab revealed no hospice notes for any of the dates of service. C. On 5/18/23 at 3:49 pm, during a phone interview with [name of Hospice Medical Records Clerk], she stated that she makes hospice binders for all [name of Hospice] hospice residents in the facility. The binders are taken to the facility with admission paperwork and blank visit notes. All hospice…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-05-26 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to use infection control protocols for the storage and cleanliness of nebulizers (a device that is used to administer medication in the form of a mist inhaled into the lungs) and a glucometer (a portable machine used to check blood sugar levels) for 2 (R #1 and 12 ) of 2 (R #1 and 12) residents reviewed for infection control. If the facility is not using proper infection control protocols, residents are likely to be exposed to airborne pathogens and infections. The findings are: Resident #1: A. On 05/15/23 at 11:21 am during observation, R #1's nebulizer mask was observed on top of a CD (compact disc) player on a chair. The nebulizer was not covered or sealed in a bag, and exposed to the open air. B. On 05/17/23 at 5:06 pm during observation, R #1 nebulizer was stored on R #1's night stand not bagged and exposed opened to air. C. On 05/17/23 at 5:08 pm during an interview with Hospitality Aide (HA) #1, she stated she did not know the protocol for storing nebulizers or nebulizer masks. Resident #12: D. On 05/16/23 at 1:12 pm…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-05-26 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure Certified Nurse Aides (CNA's) received the required in-service training of no less than 12 hours per year for 2 (CNA #12 and CNA #13) of 3 (CNA #12, CNA #13, and CNA #14) CNA's randomly reviewed for required in-service training. This deficient practice is likely to result in the nurses aides not receiving the necessary training to meet the care needs of the residents. The findings are: For CNA #12: A. Record review of the facility staffing list revealed CNA #12 was hired on 12/07/21. B. Record review CNA #12's online training revealed CNA #12 had only completed 10.75 hours of training as of 03/09/23. C. Record review of the facility schedule dated May 2023 revealed CNA #12 had worked 19 shifts throughout the month. D. On 05/26/23 at 11:17 am during an interview with the Director of Nursing (DON), she confirmed CNA #12 did not have the 12 completed hours of training as required in order to work with residents. For CNA #13: E. Record review of the facility staffing list revealed CNA #13 was hired on 02/14/22. F.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-26 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, the facility failed to ensure that 1 (R #87) of 1 (R #87) resident's records contained current documentation of code status (a directive regarding a resident's resuscitation [the action or process of reviving someone from unconsciousness or apparent death] wishes should a life threatening event occur). This deficient practice has the potential to deny residents the fulfillment of their end of life medical care choices and could result in unnecessary suffering for the resident and their significant others. The findings are: A. Record review of R #87's physician's orders dated [DATE] revealed an order for FULL CODE (full life saving measures to be initiated upon experiencing a life threatening event). B. Record review of R #87's care plan dated [DATE] indicated his code status as FULL CODE with life saving measures to include: Call 911 for ambulance transport, Contact MD (Medical Doctor) and POA (Power of Attorney), Perform CPR (Cardiopulmonary Resuscitation: can help save a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-26 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to document efforts to resolve a resident grievance for 1 (R #74) of 1 (R #74) resident with complaints against staff. This deficient practice is likely to result in the residents' rights not being honored. The findings are: A. Record review of R #74's social service progress notes dated 05/02/23 revealed, Note Text: This writer and BOM [Business Office Manager] went to the residents room to go over a [Name of discharge document] that his insurance had issued. I let the resident know the dates, the options of appeal and paying privately. He then stated that he 'will not be going anywhere' and that he was going to call his case manager. Some minutes later he approached this writer and BOM in the rotunda and stated that his case manager would be calling him back, he also said that he was not going to sign the document at all and that we shouldn't talk to him about private cost. All this was being said while also saying profanity to this writer. I let him know that he shouldn't be talking to me that way and that I'm not being…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-26 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that 4 (R #'s 4, 17, 37, and 44) of 4 (R #'s 4, 17, 37 and 44) resident reviewed for Minimum Data Set (MDS) assessments, had MDS documents completed, submitted, and finalized in a timely manner. If MDS assessments are not completed and submitted in a timely manner, then residents are likely to receive less than optimal care. The findings are: Findings for R #4: A. Record review of R #4's face sheet revealed R #4 was admitted into the facility on [DATE]. B. Record review of R #4's MDS Page located in the Electronic Health Record (EHR) revealed R #4's most recent MDS was a Quarterly assessment dated [DATE]. C. On 05/23/23 at 1:47 pm during an interview with the Director of Nursing (DON), she stated, She [R #4] should of had one [a completed MDS assessment] in March [2023]. Findings for R #17: D. Record review of R #17's Face Sheet revealed R #17 was admitted into the facility on [DATE]. E. Record review of R #17's MDS Page located in the EHR…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-26 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the discharge MDS (Minimum Data Set) Assessment was accurate regarding change of condition and discharge for 1 (R #81) of 1 (R #81) resident reviewed for facility discharges. This deficient practice is likely to cause the resident to not receive the care and services needed to attain or maintain their highest practicable well-being. The findings are: A. Record review of R #81's progress notes revealed that R #81 was admitted on [DATE] for skilled level of care after hospitalization with the following diagnosis: 1. Infected L [left] total knee arthroplasty [Surgical procedure in which parts of left knee joint are replaced with artificial prosthetic parts] 2. PAROXYSMAL ATRIAL FIBRILLATION [Irregular and often rapid heart rhythm] 3. HYPERTENSION. [High blood pressure.] 4. HYPOTHYROIDISM. [Thyroid gland doesn't make enough thyroid hormone to meet body's need.] 5. ANEMIA. [ Lack of healthy red blood cells] 6. MAJOR DEPRESSIVE DISORDER [Persistent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-05-26 · tag F0730 — isolatedObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to complete an annual performance review of 1 Certified Nurses Aide (CNA #14) of 5 (Certified Nurses Aide #12, #13, #14, #15, #16) randomly reviewed. If the facility is not maintaining the annual performance reviews then residents are likely to not receive the appropriate care, services and may not meet the needs of all residents. The findings are: A. Record review of the facility staffing list revealed CNA #14 was hired on 09/10/19. B. Record review of CNA #14's Nursing Assistant Clinical Skills Checklist and Competency Evaluation (CNA Annual Performance Review) was documented as being completed on 02/22/22. C. Record review of the facility schedule dated May 2023 revealed CNA #14 had worked 8 shifts throughout the month. D. On 05/26/23 at 11:19 am during an interview with the Director of Nursing (DON), she stated, She's [CNA #14] been here since 09/10/19. DON confirmed an annual performance review/competency evaluation should have been completed for CNA #14 prior to her working with residents and it was not.
- Potential for harm · D2023-05-26 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure that psychotropic medication (medication used to treat mental health conditions) orders included the appropriate indication (use for the ordered medication) and that the resident had an appropriate diagnosis (medical condition) for 1 (R #95) of 1 (R #95) resident reviewed for unnecessary psychotropic drugs. This deficient practice could likely place R #95 at an increased risk for undesirable side effects (increased thoughts of suicide, insomnia, fatigue, sexual dysfunction) associated with the use of these medications. The findings are: A. Record review of R #95's physician's orders dated 05/05/23 revealed the following order: TraZODone HCl (hydrochloride) (medication is used to treat depression [a mood disorder that causes a persistent feeling of sadness and loss of interest]) Oral Tablet 100 MG (Milligrams) Give 1 tablet by mouth at bedtime for Antidepressant (medications used to treat depression). B. Record review of R #95's Medical Diagnoses dated 05/05/23 failed to indicate that R #95 had a diagnosis of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-05-26 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure that a medical record were accurate for 1 (R #95) of 1 (R #95) resident reviewed for accurate documentation by not accurately documenting the timeliness of R #95's medication administration. This deficient practice is likely to result in staff confusion as to the services and treatment needing to be provided to residents. The findings are: A. Record review of R #95's physician orders dated 05/05/23 revealed, traZODone HCl Oral Tablet 100 MG [milligram] (Trazodone HCl) Give 1 tablet by mouth at bedtime for Antidepressant. B. On 05/18/23 at 9:30 PM during interview with R #95 he stated he had been waiting a long time for his nighttime medication Trazodone (a medication used to treat depression a mood disorder that causes feelings of prolonged sadness or loss of interest. It can also treat depression related insomnia a common sleep disorder associated with depression). C. On 05/18/23 at 9:46 PM during observation and interview with Certified Nursing Assistant (CNA) #3, CNA #3 was observed walking into R #95's room to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-03-24 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to store and serve food under sanitary conditions by not: 1. Ensuring food items in the refrigerator and freezer were properly labeled and dated. 2. Ensuring food items in the freezer were properly stored. 3. Ensuring the restorative (having the ability to restore health, strength, or a feeling of well-being) freezer was clean. These deficient practices are likely to affect all 55 residents listed on the resident census list provided by the Administrator (ADM) on 03/20/22. If the facility fails to adhere to safe food handling practices residents are likely to be exposed to foodborne illnesses (illness caused by food contaminated with bacteria, viruses, parasites, or toxins). The findings are: A. On 03/20/22 at 11:10 am during the initial tour of facility kitchen, the following was observed: 1. 1- plastic bag of breaded meat product with opened date of 03/09/22 was not labeled and stored in freezer 2. 2. 2- large plastic bags of frozen chicken breast dated 03/17 was not labeled and stored in freezer 2. 3. 1- large plastic bag of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-03-24 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to provide reasonable accommodations of resident needs and preferences for 3 (R #16, 20 and 52) of 3 (R #16, 20 and 52) residents reviewed by: 1. Not assisting residents to shower per their requested schedule 2. Not providing visitors a restroom within the building likely reducing the amount of time a visitor can stay and visit. These deficient practices are likely to result in the resident's life style, personal choices, needs and preference not being met, resulting in boredom, depression, poor hygiene and loss of dignity. The findings are: Not assisting residents to shower per their requested schedule A. On 03/20/22 at 3:34 pm during an interview with R #16, she stated, I don't remember the last time I got showered. I would like a shower every other day. B. On 03/22/22 at 1:32 pm during an interview with Certified Nursing Assistant (CNA) #2, she stated that the residents are showered according to their shower preference sheet. C. Record review of the Shower Preference sheet dated 12/01/21 revealed that R #16…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-03-24 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure that grievances received by both the Resident Council and individual residents are responded to timely for 2 (R #39 and 52) of 2 (R #39 and 52) residents reviewed. If the facility is not ensuring that grievances are responded to timely, then residents are likely at risk of continued repeat concerns and feeling as though their concerns are unimportant to the facility. The findings are: A. Record review of the Grievance Decision Reports revealed the following: 1. Grievance dated 12/19/21 from R #39 regarding shower preferences revealed date of notification of the grievance response was provided 01/10/22. 2. Grievance dated 12/06/21 from R #39 regarding shower preferences revealed date of notification of the grievance response was provided 01/10/ 22. 3. Grievance dated 02/08/22 from R #53 regarding staffing revealed date of notification of the grievance response was provided 03/03/22. 4. Grievance dated 02/08/22 from R #53 regarding nurses and doctors listening to residents revealed date of notification of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-03-24 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to meet professional standards of care for 2 (R #39 and 56) of 2 (R #39 and 56) residents reviewed by: 1. Not labeling and dating oxygen (O2) tubing per physicians orders for R #39. 2. Administering O2 without physician orders for R #56. If the facility is administering O2 without physician orders, and not following physician orders to label and date O2 tubing, then residents are likely to not get the therapeutic results of medication/treatment needed. The findings are: Findings for R #39: A. Record review of R #39's face sheet revealed R #39 was admitted into the facility on [DATE]. B. Record review of R #39's physician order dated 02/01/22 revealed, Change O2/Nebulizer tubing Weekly and clean filter every night shift every Sun [Sunday] for Ensure Infection Control. C. On 03/20/22 at 1:25 pm during an interview with R #39, she stated, I wear it [O2] all the time and I wear it [O2] even in the shower. R #39's O2 tubing is observed to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-03-24 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure that residents maintain acceptable parameters of nutritional status for 1 ( R #54) of 1 (R #54) resident reviewed for weight loss by not: 1) Monitoring for weight loss following 8.5% weight loss in one month for R #54 2) Identifying weight loss for R #54 and implementing interventions. This deficient practice is likely to result in continued weight loss and resident decline. The findings are: A. Record review of Dietician note dated 02/08/22 revealed: Dietary Nutrition at Risk, Note Text: 1st week of discussing in NAR/IDT (Nutrition Assessment Risk/Interdisciplinary Team): Resident triggered for a significant wt. (weight) loss of -8.5% in the last month and -11.3% in the last 3 months. She also had a non-significant variance of -7% in the last 6 months AEB (as evidenced by) the following recorded weights 02-01-22 140 lbs. 01-01-22 153.0 lbs. 12-01-21 156.6 lbs. 11-01-21 157.8 lbs. 10-01-21 155 lbs. 09-01-21 153.4 lbs. 08-01-21…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-03-24 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure 1 (R #48) of 1 (R #48) resident's Advance Directives (a written statement of a person's wishes regarding medical treatment, often including a living will, made to ensure those wishes are carried out should the person be unable to communicate them to a doctor) were accurately reflected in the Electronic Medical Record (EMR) (a medical record which is accessible by computer) for resident. This deficient practices are likely to result in residents wishes for emergency medical care not being honored. The findings are: A. Record review of R #48's face sheet dated 03/21/22 revealed she was admitted to the facility on [DATE] with multiple diagnoses including: Ischemic Cardiomyopathy (heart disease) Chronic Kidney Disease (a long term decline of kidney function) Atherosclerotic Heart Disease of Native Coronary Artery (clogged and closed arteries of the heart) Delusional Disorders (disorders of thinking that cause imagined thoughts and beliefs) S-T…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-03-24 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide a homelike environment, for 1 (R #39) of 1 (R #39) residents reviewed for homelike environment, by not maintaining an environment that is clean and free of clutter. If the facility fails to maintain resident rooms in a homelike environment, then residents are likely to feel uncomfortable and could exacerbate (make worse) health issues. The findings are: A. Record review of R #39's face sheet revealed R #39 was admitted into the facility on [DATE]. B. On 03/20/22 at 1:35 pm during an interview and observation with R #39, two bed pans (one bed pan was in a plastic bag under the bathroom sink and the other was not in a plastic bag and stored on the bathroom towel rack) were observed to be in R #39's bathroom. R #39 stated, Those [bed pans] aren't mine. They [bed pans] are my past roommates. I don't like them there [in bathroom]. C. On 03/20/22 at 1:45 pm during an interview with Lead Certified Nursing Assistant (LCNA) #1, she stated,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$25,562 in federal fines across 2 penalties.
- $12,255 — penalty dated 2024-10-25
- $13,307 — penalty dated 2023-11-21
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| COMPASSION CARE MANAGEMENT SERVICES INC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/18/2018 |
| KERLAB HEALTH CARE MANAGEMENT LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/18/2018 |
| MATLEY 828 ENDEAVORS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/18/2018 |
| MARTIN, JOSEPH | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/18/2018 |
| MEYER, MATTHEW | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | NO PERCENTAGE PROVIDED | since 06/18/2018 |
CMS files one row per role, so the 7 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $451K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NM
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Mexico Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 325030. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-07-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.