New Mexico State Veterans Home
992 South Broadway, Truth or Consequences, NM 87901 · Government - State · 131 certified beds · (575) 894-4200 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- a middle-of-the-pack inspection score (3/5)
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (57) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $44,226 in federal fines (most recent 2024-12-27)
- nursing-staff turnover (84%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 3 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 13.7% | 11.3% | 15.4% | better |
| Long-stay residents who lose too much weight | 10.3% | 4.0% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.1% | 0.9% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 3.6% | 0.9% | 2.0% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 3.7% | 2.0% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.0% | 0.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with falls causing major injury | 2.5% | 3.5% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 16.6% | 11.7% | 16.1% | typical |
| Long-stay residents on antianxiety or hypnotic medication | 12.4% | 14.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 91.0% | 98.7% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 8.0% | 5.2% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 11.3% | 20.0% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 21.6% | 14.5% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 6.5% | 1.1% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 48.3% | 86.4% | 79.4% | worse |
| Long-stay hospitalizations per 1,000 resident days | 1.10 | 1.65 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 2.28 | 2.81 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 31% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 27% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 131 beds and averages 125.9 residents a day — about 96% occupied, or roughly 5 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 6.02 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 4.47 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 5.50 hrs/resident/day on weekends vs 6.24 on weekdays — 12% thinner on weekends. RN hours go from 0.60 to 0.34 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 84% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
57 citations, most serious first. The 12 most serious are shown; the remaining 45 are one tap away and print in full.
- Actual harm · Hcited before2026-05-14 · tag F0742 — patternProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents with diagnosed mental health disorders, psychosocial distress, and/or suicidal ideation received appropriate behavioral health treatment and services for 3 (R #5, R #89, and R #131) of 4 (R #5, R #9, R #89, and R #131) residents reviewed for behavioral-emotional health, when the facility failed to provide or obtain psychotherapy/counseling for R #5 and R #131; failed to notify the Psychiatric Mental Health Nurse Practitioner (PMHNP) of R #89's hallucinations; and failed to follow through with psychiatric referral/consultation for R #131.The facility's failure resulted in residents' identified mental health needs remaining unaddressed while residents continued to express psychosocial distress, depression, and suicidal ideation, and placed residents at risk for not attaining or maintaining their highest practicable mental and psychosocial well-being. The findings are:R #5 A. Record review of R #5's admission record, no date, revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2024-12-27 · tag F0742 — patternProvide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide adequate mental health services for 2 (R #62 and R #70) of 2 (R #62 and R #70) residents reviewed for mental health. This deficient practice likely resulted increased depression, hopelessness and psychosocial distress for R #62 and R #70. The findings are: R #62 A. Record review of R #62's admission documents, no date, revealed the following: 1. R #62 was admitted to the facility on [DATE]. 2. R #62 had the following diagnoses: a. Bipolar Disorder (serious mental illness characterized by extreme mood swings, that can include extreme excitement episodes or extreme depressive feelings). b. Depression (mood disorder that causes a persistent feeling of sadness and loss of interest). c. Dementia (term used to describe a group of symptoms affecting memory, thinking and social abilities). d. Post-Traumatic Stress Disorder (PTSD, mental health condition that develops following a traumatic event characterized by intrusive thoughts about the incident,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-14 · tag F0605 — failed to not use drugs as a restraint — patternPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents did not receive psychotropic medications (group of drugs that affect behavior, mood, thoughts, or perception) unless the medication was medically necessary for 2 ( R #11, and R #78) of 5 (R #2, R #6, R #11, R #78, and R #124) residents reviewed for unnecessary medications, when staff failed to: 1. Ensure antipsychotic medications (a class of psychotropic medication primarily used to manage psychosis, a mental health symptom involving a loss of contact with reality, characterized by hallucinations, delusions, and disorganized thinking) were prescribed to treat an appropriate psychiatric diagnosis (mental illness, symptoms or condition that greatly disturbs your thinking, moods, and/or behavior) for R #78. 2. Ensure a gradual dose reduction (GDR; stepwise tapering of a dose to determine if symptoms, conditions, or risks can be managed by a lower dose or if the dose or medication can be discontinued) was carried out for R #11, and R #78.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-14 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the MDS was accurate for 3 (R #1, R #9 and R #133) of 6 (R #1, R #7, R #9, R #112, R #132, and R #133) residents reviewed for accurate MDS assessments. This deficient practice could likely result in the facility not having an accurate assessment of the residents' needs. The findings are: R #1 A. Record review of R #1's admission Record, no date, revealed he was admitted on [DATE]. B. Record review of R #1's nursing progress note, dated 01/25/26, revealed R #1 was transferred to the hospital due to altered mental status (AMS; a broad term describing any change in a person's awareness, cognition, or behavior from their usual baseline, ranging from mild confusion to complete unresponsiveness). C. Record review of R #1 Convalescent Care Orders (physician orders that authorize a person to receive short-term, skilled care in a nursing facility, or other approved setting while they recover from an illness or acute health event) dated 03/02/26 revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-14 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to ensure care plan revisions and care plan meeting requirements occurred for 9 (R #2, R #4, R #5, R #11, R #18, R #28, R #29, R #92, and R #124 ) of 9 (R #2, R #4, R #5, R #11, R #18, R #28, R #29, R #92, and R #124) residents reviewed for care plans, when the staff failed to: 1. Ensure the required IDT members attend the care plan meeting, and staff did not document any input from the physician or the CNA who provided care for R #2, R #4, R #5, R #11, R #18, R #28, R #29, and R #92. 2. Ensure the care plan meeting was held within 7 days from the completion of the MDS assessment when creating or revising the care plan for R #4, R #28, and R #29. 3. Revise the care plan with the most current resident information for R #1, R #2, R #5, and R #124. These deficient practices could likely result in care plans not being updated with the most current resident conditions and appropriate interventions, staff being unaware of changes in care being provided, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-14 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the consultant pharmacist's recommendations were reviewed and implemented by the physician and/or the physician provided documentation of a rationale (set of reasons or a logical basis for a course of action) for not following the consultant pharmacist's recommendation in a timely manner for 3 (R #6, R #11, R #78) of 5 (R #2, R #6, R #11, R #78, and R #124) residents reviewed for unnecessary medications. This deficient practice could likely result in residents being at a higher risk of adverse side effects and residents receiving medications that are no longer necessary. The findings are: R #6 A. Record review of R #6's admission Record, no date, revealed R #6 was admitted to the facility on [DATE]. B. Record review of R #6's physician's orders revealed the following: 1. An order dated 03/14/26, for gabapentin (anticonvulsant medication used to treat partial seizures in epilepsy and nerve pain) 100 mg twice a day. 2. An order dated 03/13/26, for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-14 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to store food under sanitary conditions for all 127 residents who eat food from the kitchen (residents were identified by the resident Matrix provided by the Administrator on 04/20/26), when they failed to label and date food items in the receiving kitchen refrigerator. If the facility fails to store food under safe and sanitary conditions then this could likely lead to foodborne illnesses (Foodborne illness can occur if you eat foods that are contaminated with harmful pathogens such as bacteria, viruses, and fungi) in residents. The findings are: A. On 04/13/26 at 2:30 PM, during an observation of the receiving kitchen refrigerator, the walk-in refrigerator had a large container of Pace Picante sauce dated 03/12/26 opened, and the expiration date was 03/31/26. A Large Sour Cream container had no date when it was opened. B. On 04/13/26 at 2:30 PM, during an interview the Dietary Supervisor (DS) #25 stated staff are to mark the food items when they opened. Staff should also throw out expired food items. C. Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-14 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure medical records were complete and accurate for 5 (R #7, R #9, R #10, R #58, and R #112) of 6 (R #7, R #9, R #10, R #58, R #112, and R #133) residents reviewed for accuracy of documentation, when staff failed to: 1. Ensure the Preadmission Screening and Resident Review (PASRR, a mandatory federal program requiring Medicaid-certified nursing facilities to screen all applicants for serious mental illness and intellectual/developmental disabilities) included all mental health diagnoses for R #7 and R #112. 2. Update R #9's diagnosis when the pressure wound (injuries to skin and underlying tissue caused by prolonged pressure, friction, or shear, typically occurring over bony prominences like the sacrum, heels, or hips) was documented by the doctor as a chronic stage (long-standing, severe pressure injury that has persisted for an extended period, often months or years, and involves full-thickness tissue loss with exposed bone, tendon, or muscle) four…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-14 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure a resident was treated with respect and dignity for 1 (R #124) of 1 (R #124) residents randomly sampled, when the staff failed to interact and explain to R #124 why they were in House 2. This deficient practice could likely result in residents feeling embarrassed, angry, and that their feelings are unimportant to the facility staff. The findings are: A. On 04/14/26 at 9:38 AM, during an interview, R #124 stated that staff sitting in the common area did not care about the residents. R #124 stated that they were two guard dogs just sitting around in the house. R #124 stated they were only there when the surveyors were there. R #124 stated when he asked them what they were doing, they did not respond to him. B. On 04/14/26 at 11:23 AM, during an observation of House 2 during lunch, it was observed that there were two staff sitting at the dining table eating lunch. They were interacting with each other but not with the residents. C. On 04/14/26 at 11:26 AM, during an interview, the DM stated the two staff members were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-14 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents and/or their representatives were informed in advance of what medications they received and understood the reasons, risks, and benefits of the medications for 1 (R #2) of 5 (R #2, R #6, R #11, R #78, and R #124) residents reviewed for unnecessary medications. If the residents or their representatives are not informed of the risks and benefits of the medication or treatment alternatives, this deficient practice could likely result in residents and/or their representatives not being able to make informed decisions regarding residents' care. The findings are: A. Record review of R #2's physician's orders revealed the following: 1. An order dated 04/06/26 for Sertraline (a psychotropic medication used to treat major depressive disorder) oral tablet 50 mg, give 1 tablet by mouth one time a day for major depressive disorder. B. Record review of R #2's medical record revealed staff did not document consent for Sertraline. C. On 04/21/26 at 1:22 PM, during an interview House Supervisor (HS) #24 confirmed R #2 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-14 · tag F0628 — isolatedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide the required transfer information for 1 (R #1) of 2 (R #1 and R #128) residents reviewed for hospitalizations when staff failed send a copy of the written notice of transfer to the Ombudsman. This deficient practice could likely result in the residents and/or their representatives not receiving assistance from the ombudsman in the transition from the nursing home. The findings are: A. Record review of R #1's admission Record, no date, revealed R #1 was admitted to the facility on [DATE]. B. Record review of R #1's nursing progress note, dated 02/25/26, revealed R #1 was transferred to the hospital due to altered mental status (AMS; a broad term describing any change in a person's awareness, cognition, or behavior from their usual baseline, ranging from mild confusion to complete unresponsiveness). C. Record review of R #1's medical record, no date, revealed staff did document a written transfer notice and bed hold notice for R #1's transfer to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-14 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a comprehensive MDS assessment was completed within 14 calendar days after admission for 1 (R #132) of 2 (R #28 and R #132) residents reviewed for MDS timing. This deficient practice could likely result in residents' needs not being met. The findings are: A. Record review of R #132's admission Record, no date, revealed R #132 was admitted to the facility on [DATE]. B. Record review of R #132's MDS assessments revealed staff did not complete his admission MDS assessment until 04/13/26. C. On 04/21/26 at 4:27 PM, during an interview, the MDS Coordinator confirmed staff did not complete R #132's admission MDS assessment within 14 days of admission to the facility.
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- Potential for harm · D2026-05-14 · tag F0638 — isolatedAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure that an MDS assessment was completed every three months for 1 (R #10) of 1 (R #10) residents reviewed for MDS assessments when they failed to complete a quarterly MDS assessment within 92 days of the previous assessment reference date (ARD; the specific end point for the look-back periods in the MDS assessment process, also called the observation or assessment period.). This deficient practice could result in residents' assessments being outdated and residents not receiving care and treatment that meets their current needs. The findings are: A. Record review of R #10's Significant Change MDS assessment revealed an ARD of 12/08/25. B. Record review of R #10's Quarterly MDS assessments revealed an ARD of 03/23/26 (105 days after 12/08/25). C. On 04/21/26 at 4:36 PM, during an interview, the MDS Coordinator confirmed staff did not complete R #10's MDS assessments within 92 days of R #10's Significant Change MDS.
- Potential for harm · Dcited before2026-05-14 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to complete and transmit a MDS assessment within 14 days of completion (sign off by RN) for 1 (R #10) of 1 (R #10) residents reviewed for MDS assessments. This deficient practice could lead to the facility not reporting information in a timely manner (within 14 days) to the federal agency. The findings are: A. Record review of R #10's Quarterly MDS revealed a completion date of 03/31/26. B. Record review of R #10's Quarterly MDS revealed the facility transmitted the MDS to the federal agency on 04/15/26. C. On 04/21/26 at 4:36 PM, during an interview, the MDS Coordinator confirmed staff did not transmit R #10's Quarterly assessment to the federal agency within 14 days of completion.
- Potential for harm · Dcited before2026-05-14 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to meet professional standards of practice for 1 (R #132) of 4 (R #1, R #9, R #132, R #133) residents reviewed for medical care, when staff failed to implement an order after a doctor visit. This deficient practice could likely lead to unnecessary discomfort, prolonged symptoms or worsening of medical conditions. The findings are: A. Record review of R #132's admission Record, no date, revealed R #132 was admitted to the facility on [DATE]. B. On 04/14/26 at 9:51 AM, during an interview, R #132 stated the following: 1. He has a cough with a lot of phlegm that has had for several weeks. 2. He was seen by the facility doctor approximately two weeks ago where he told the doctor he had a cough with phlegm. 3. R #1 stated the doctor told him he would prescribe cough syrup for him. 4. R #1 has not received any cough syrup yet. B. Record review of R #132's provider visit note dated 04/01/26 revealed the following: 1. R #1 has a cough with phlegm. 2. Will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-14 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to provide an ongoing program of activities designed to meet the interests for 2 (R #2, and R #5) of 4 (R #1, R #2, R #5, and R #29) residents reviewed for activities by not providing meaningful individualized activities based upon residents' interests. If residents are not provided or encouraged to attend/participate in activities that meet their interests, then they are likely to experience an increase in boredom, isolation, and depression. The findings are: R #2 A. Record review of R #2's admission Record, no date, revealed R #2 was admitted to the facility on [DATE]. B. Record review of R #2's Significant change MDS dated [DATE], revealed R #2's Activities Assessment preferences were coded as follows: 1. Staff documented code 2 (somewhat important) for R #2 to be around animals such as pets. 2. Staff documented code 1 (very important) for R #2 participate in religious services. C. Record review of R #2's care plan revision date 02/17/26…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-14 · tag F0687 — failed to care for feet properly — isolatedProvide appropriate foot care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide foot care for 1 (R #87) of 4 (R #1, R #11, R #78, and R #87) resident reviewed for Activities of Daily Living (ADL) care when staff failed to provide nail care for R #87's toenails. This deficient practice could likely cause residents to have podiatric complications (foot and toenail health issues such as ingrown toenails, fungal infections, and trauma-related injuries). The findings are: A. Record review of R #87's admission Record, no date, revealed the following: 1. R #87 was admitted to the facility on [DATE]. 2. R #87 had the following diagnoses: a. Onycholysis (the painless separation of the nail plate from the nail bed, frequently starting at the tip or sides). b. Type 2 Diabetes Mellitus with Unspecified Complications. B. On 04/14/26 at 8:46 AM, during an observation and interview with R #87, the following was revealed: 1. R #87's toenails appeared long and discolored. 2. R #87 confirmed that his toenails were very long.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-14 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to properly store medications for 2 (R #46 and R #85) of 2 (R #46 and R #85) residents randomly sampled for medication storage, when staff failed to ensure medications were not expired in treatment cabinet for R #46, and R #85. This deficient practice could likely result in residents obtaining medications not prescribed to residents, and that are no longer effective, resulting in adverse side effects. The findings are: A. On 04/15/26 at 2:14 PM, during an observation of house #1's Treatment Cabinet, revealed one medication of Diclofenac sodium Tropical gel, 1% expired on February 2026. B. On 04/15/26 at 2:14 PM, during an interview with LPN #28 confirmed the following: 1. Nurses are to check daily and make sure the medications are not expired. 2. Nurses are to follow facility process for expired medications. 3. LPN #28 stated she did not know who the Diclofenac sodium Tropical gel was prescribed to because there was no name on medication. 4. LPN #28 confirmed the medication Diclofenac sodium Tropical gel, 1%…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-14 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to maintain an infection prevention and control program for 1 (R #107) of 2 (R #9 and R #107) residents reviewed for Transmission Based Precautions (additional infection control measures used in healthcare settings alongside Standard Precautions. They prevent the spread of known or suspected pathogens) when staff failed to follow enhanced barrier precautions (EBP, an infection control intervention) for R #107. If the facility fails to maintain an effective infection control program, then infections could spread to residents throughout the facility, resulting in illness. The findings are: A. Record Review of the [Name of Federal Agency] Enhanced Barrier Precautions in Nursing Homes to Prevent Spread of Multidrug-resistant Organisms (MDROs), dated 03/20/24, revealed the following: 1. MDRO transmission is common in long term care (LTC) facilities. 2. EBP refers to an infection control intervention designed to reduce transmission of MDRO that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-14 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents were educated on and offered the influenza (Flu: highly contagious respiratory illness caused by the influenza viruses that infection the nose, throat and sometimes the lungs leading to mild and potentially severe illness) and pneumococcal (moderate to highly contagious respiratory illness caused by bacteria that infect the nose throat and sometimes the lungs and can lead to severe illness such as pneumonia) immunizations and ensure that residents who completed and signed a consent form received the vaccination for 2 (R #112, R #132) of 5 (R #2, R #28, R #112, R #124, and R #132) residents reviewed for immunizations. If residents are not vaccinated appropriately for influenza and pneumococcus then they have a higher likelihood of contracting the illness and spreading the infection to other residents in the facility. The findings are:R #112A. Record review of R #112's admission Record, no date, revealed R #112 was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-14 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to offer COVID-19 (an acute respiratory disease in humans characterized mainly by fever and cough, capable of progressing to severe symptoms and in some cases death) vaccinations to 2 (R #2 and R #132) of 5 (R #2, R #28, R #112, R #124, and R #132) residents reviewed for COVID-19 vaccinations. This deficient practice could likely result in residents having a higher likelihood of contracting COVID-19 and spreading the infection to other residents in the facility. The findings are:R #2A. Record review of R #2's Immunization Report revealed the last COVID-19 vaccination that R #2 received was on 01/20/22. B. Record review of R #2's medical record revealed the record did not contain any COVID-19 vaccine forms which indicated staff offered or administered the COVID-19 vaccine to the resident.R #132C. Record review of R #132's medical record revealed the following:1. R #132 did not have any immunization consent forms on file. 2. Staff did not document regarding R #132 being offered COVID-19 vaccine. D. On 04/21/26 at 3:39 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-27 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to promote resident self-determination (the ability to make your own choices and decisions without being controlled by others) for 1 (R #18) of 3 (R #18, R #69 and R #256) residents reviewed for choices when staff did not allow the resident to go out into the community on their own. If the facility is not honoring resident's choices, then residents are likely to feel a loss of independence and self-worth leading to feelings of frustration and depression. The findings are: A. Record review of R #18's admission Minimum Data Set (MDS; a standardized, comprehensive assessment of an adult's functional, medical, psychosocial, and cognitive status) assessment, dated 09/06/24, revealed: 1. Brief Interview for Mental Status (BIMS; screening tool used to identify a resident's current cognitive function) evaluation score of 15, cognitively intact. B. Record review of R #18's progress notes revealed the following: 1. Social services note, dated 09/04/24, Talk (sic) to [name of R #18] regarding him leaving the facility. He say he will…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-27 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure care plan requirements were met for 11 (R #4, R #6, R #18, R #48, R #49, R #51, R #57, R #62, R #78, R #87 and R #256) of 14 (R #4, R #6, R #18, R #48, R #49, R #51, R #57, R #62, R #69, R #73, R #76, R #78, R #87 and R #256) residents reviewed for care plans when they failed to: 1. Have the required Interdisciplinary Team (IDT, team members from different disciplines working collaboratively, with a common purpose, to set goals, make decisions and share resources and responsibilities) members participate in the care plan meeting for R #4, R #6, R #18, R #51, R #57, R #78, and R #87. 2. Ensure the care plan meeting was held within seven days of completion of the admission Minimum Data Set Assessment (MDS; a standardized, comprehensive assessment of an adult's functional, medical, psychosocial, and cognitive status) for R #256. 3. Revise the care plan with the most current resident information for R #48, R #49, R #51, and R #62. These…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-27 · tag F0791 — failed to provide routine dental services — patternProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure residents obtained dental services for 1 (R #62) of 1 (R #62) residents sampled for dental services, when staff failed to schedule dental services for R#62's broken tooth. This deficient practice is likely to cause the resident unnecessary pain, embarrassment over the condition and/or appearance of teeth, and potential dental or oral complications. The findings are: A. Record review of R #62's admission record, no date, revealed R #62 was admitted to the facility on [DATE]. B. On 11/19/24 at 10:16 AM, an observation and interview with R #62 revealed the following: 1. R #62's bottom front tooth was broken. 2. The broken tooth was not causing any pain, but was annoying. 2. When he first arrived at the facility, R #62 told staff he had a broken tooth on one of his bottom front teeth (incisor tooth that is one of the most visible teeth when looking at a person) when he first arrived at the facility. 3. He told staff he wanted to see…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-27 · tag F0572 — isolatedGive residents a notice of rights, rules, services and charges.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record interview, observation, and record review, the facility failed to ensure residents were aware of changes to their rights for 2 (R #69 and R #256) of 3 (R #48, R #69 and R #256) resident reviewed for smoking. If the facility does not inform residents of their rights, then residents are likely to be unaware of their rights offered at the facility. The findings are: A. Record review of the facility's Smoking Policy, dated 01/22/24 revealed: 1. Smoking is not a resident right, it is a privilege extended to residents. The privilege can be revoked for unsafe practices, non-adherence to the policies or the facility becoming a non-smoking facility. 2. Upon admission staff will acclimate residents to smoking areas and hand them the smoking schedule. 3. Upon admission and duration of stay, residents will give all smoking items to the nurse and at no time will a resident have their cigarettes/cigars or lighter on their person. R #69 B. Record review of R #69's admission record revealed an admission date of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-27 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the resident and the resident's representative of a transfer in writing for 1 (R #12) of 1 (R #12) residents sampled for hospitalizations when they failed to: 1. Notify the resident or the resident's representative of the transfers to the hospital in writing and in a language and manner they understand. 2. Ensure the contents of the notice included the following: -The name, phone number, and address (mailing and email) of the Office of the State Long-Term Care Ombudsman on the transfer notification form. -Statement of the resident's appeal rights, including the name, address (mailing and email), and telephone number of the entity which receives such requests; and information on how to obtain an appeal form and assistance in completing the form and submitting the appeal hearing request. 3. Send a written copy of the Transfer Notices to the Ombudsman. These deficient practices could likely result in the resident and/or their representative not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-27 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents and their representatives received a written notice of the bed hold policy which indicated the duration the bed would be held for 1 (R #12) of 1 (R #12) residents reviewed for hospitalization. This deficient practice could likely result in the resident and/or their representative being unaware of the bed hold policy upon return from the hospital. The findings are: A. On 11/19/24 at 11:04 AM, during an interview with R #12, he stated the following: 1. He was transferred to the hospital because he was having trouble breathing. R #12 was unable to remember the date of the transfer. 2. Staff did not give him a bed hold policy notification before he was transferred to the hospital or when he returned to the facility. B. Record review of R #12's admission documents, no date, revealed R #12's son was his emergency contact. C. Record review of R #12's progress note, dated 10/29/24, revealed R #12 was transferred to the hospital on [DATE] for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-27 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review the facility failed to ensure the annual Minimum Data Set assessment (MDS; a standardized, comprehensive assessment of an adult's functional, medical, psychosocial, and cognitive status) was finalized (transmitted and accepted) within 7 days for 1 (R #25) of 4 (R #18, R #25, R #51 and R #87) residents reviewed for MDS assessments. If MDS assessments are not finalized in a timely manner, it could likely lead to staff being unaware of resident's current status and needs. The findings are: A. Record review of R #25's admission record (no date) revealed an admission date of 03/09/2024. B. Record review of R #25's annual MDS assessment, dated 10/10/24, revealed the following: 1. The Assessment Reference Date (ARD; specific end point for the observation and assessment period in the MDS assessment process) was 10/10/24. 2. The MDS/RN Coordinator did not sign off on the annual assessment until 11/20/24. C. Record review of R #25's electronic medical record indicated the 10/10/24 annual assessment was export ready (assessment ready for electronic transmission) on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-27 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure the Minimum Data Set Assessment (MDS; a standardized, comprehensive assessment of an adult's functional, medical, psychosocial, and cognitive status) was accurate for 3 (R #18, R #69 and R #256) of 6 (R #18, R #51, R #69, R #76, R #87, and R #256) residents reviewed for accurate MDS assessments. These deficient practices could likely result in the facility not having an accurate assessment of the resident's needs. The findings are: R#18 A. On 11/19/24 at 4:07 PM, during an interview, R #18 stated he had pain and a burning feeling to his feet daily. B. Record review of R #18's admission record revealed the following: 1. admission date of 08/26/24. 2. Diagnoses included carpal tunnel syndrome of unspecified upper limb (pain, numbness, tingling caused by pressure on the median nerve in of either wrist), unilateral primary osteoarthritis of unspecified knee (pain, swelling, and tenderness caused by wear and tear on a joint, that primarily affects one side of the body), and pain in unspecified (either left or right)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-27 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record reviews, and interviews, the facility failed to meet professional standards of quality for 4 (R #18, R #48, R #51 and R #87) of 4 (R #18, R #48, R #51 and R #87) residents when staff failed to: 1. Notify the physician when medication was not available for R #18 and R #48. 2. Administer medications according to physician's orders for R #51 and R #87. 3. Notify the physician when R #51 refused medication. If the facility is not providing care that meets professional standards of quality, then residents are likely to experience adverse effects, worsening of their condition, and potential complications from not receiving the care ordered by the physician. The findings are: R #18 A. Record review of R #18's admission record, no date, revealed R #18 was admitted to the facility 08/26/24. B. Record review of R #18's physician orders revealed an order, start date of 08/18/24, for amitriptyline 25 mg. Give one tablet by mouth one time a day for neuropathy (nerve damage that affects the hands and feet and causes pain, tingling, and burning sensation.) C. Record…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-27 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to develop the resident's individualized discharge goals and needs for 1 (R #100) of 1 (R #100) resident reviewed for discharge planning. This deficient practice is likely to prevent a safe transition from the facility to the resident's post-discharge setting. The findings are: A. Record review revealed R #100 was discharged from the facility on 09/27/24. A. Record review of R #100's medical record, no date, revealed staff did not develop a discharge plan for R #100's discharge goals and needs. Record review revealed that the discharge summary, recapitulation of stay, and medications were not documented in the resident's medical record. B. On 11/21/24 at 9:38 am, during an interview, the DON confirmed R #100's discharge goals or needs were not documented in the residents' charts.
- Potential for harm · D2024-12-27 · tag F0661 — isolatedEnsure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure staff completed a discharge summary that included a recapitulation (a summary describing the resident's course of treatment while residing in the facility) and a reconciliation of all medication at the time of discharge for 1 (R #100) of 1 (R #100) residents sampled for discharge from the facility. This deficient practice could likely lead to the receiving facility, community agency, or family member not knowing what the current care needs and/or current medications are for the resident. The findings are: A. Record review of R #100's Electronic Medical Record (EMR) revealed the following: 1. R #100 was discharged from the facility on 09/27/24 to his home. 2. The record did not contain a recapitulation for of the resident's stay, medication list, or a discharge summary. 3. There is no documentation that R #100 was provided a discharge discharge summary. B. On 11/21/24 at 9:38 am, during an interview, the DON confirmed staff did not complete R #100's discharge summary at the time of discharge. The DON also stated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-27 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents received proper treatment to maintain hearing for 1 (R #78) of 3 (R #69, R #73, and R #78) residents reviewed for vision and hearing. This deficient practice could likely result in residents losing some independence if they cannot hear, which would compromise their quality of life. The findings are: A. On 11/19/24 at 9:20 am, during an interview, R #78 said he needed hearing aids, but he did not know why he did not have any hearing aids. R #78 said he had an appointment a year ago. R #78 said that he was supposed to get hearing aids but he never heard anything about them after the appointment. R #78 said he told staff several times that he needed hearing aids. B. Record review of R #78's progress note, dated 10/17/24, revealed R #78 complained that he needed hearing aids and had trouble getting them. The progress note did not include any intervention by staff to obtain hearing aides for the resident or refer the resident for an appointment to assess his hearing. C. On 12/02/24 at 2:50 pm, during an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-09-10 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to maintain proper infection prevention measures when they failed to initiate transmission-based precautions (used to prevent the spread of infectious agents from individuals who are suspected to be infected, such as gloves, facemasks, and gowns) for residents diagnosed with COVID-19 (an acute respiratory disease in humans characterized mainly by fever and cough and capable of progressing to severe symptoms and in some cases death, especially in older people and those with underlying health conditions). Failure to adhere to an infection control program is likely to cause the spread of infections and illness to all 12 residents on the D Unit (residents were identified by the resident matrix provided by Administration on 09/09/24). The findings are: A. On 9/9/24 at 10:55 AM, during an interview with Guide #16, the following was revealed: 1. There were residents who had COVID-19 in the D Unit. 2. All staff must wear surgical masks in the building and N95 masks (a respiratory protective device designed to achieve a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-10 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to create an accurate baseline care plan (a document with the minimum healthcare information necessary to properly care for a resident immediately upon their admission to the facility) within 48 hours of admission for 1 (R #8) of 3 (R #8, R #9, and R #10) residents reviewed for resident neglect. This deficient practice could likely result in residents not receiving the appropriate care and may place residents at risk of an adverse event (an undesirable experience, preventable or non-preventable, that caused harm to a resident because of medical care or lack of medical care) or worsening of current condition after admission. The findings are: A. Record review of R #8's face sheet, no date, revealed R #8 was admitted into the facility on [DATE]. B. Record review of R #8's physician's orders revealed the following: 1. Dated 09/06/24, a bland diet, no food by mouth, fluid restrictions, and Jevity 1.2 (calorically dense, fiber-fortified therapeutic nutrition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-08 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a comprehensive Minimum Data Set (MDS; a federally mandated assessment instrument completed by facility staff) was completed within 14 calendar days after admission for 1 (R #1) of 4 (R #1, R #2, R #31, and R #32) residents reviewed. This deficient practice could likely result in residents' preferences and care needs not being met. The findings are: A. Record review of R #1's admission record revealed an admission date of 03/22/24 for R #1. B. Record review of R #1's medical record revealed an admission MDS assessment was in progress (assessment has been started but all sections have not been completed) on 05/08/24. C. On 05/08/24 at 4:05 PM, during an interview, LPN #1 confirmed the following: 1. R #1 was admitted to the facility on [DATE]. 2. R #1's Annual MDS assessment was still in progress and was not completed within 14 days of admission.
- Potential for harm · Dcited before2024-05-08 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to complete a baseline care plan within 48 hours of admission, that includes the instructions needed to provide effective and person-centered care to residents for 1 (R #1) of 5 (R #1, R #2, R #3, R #31, and R #32) residents reviewed for Care Plans. This deficient practice could likely result in residents not receiving the appropriate care and services and may place residents at risk of an adverse event (an event that caused harm to a patient as a result of medical care or lack of medical care) or worsening of current condition after admission. The findings are: A. Record review of R #1's face sheet revealed, R #1 was admitted to the facility on [DATE]. B. Record review of R #1's physician's orders revealed: 1. Order date of 03/22/24; Seroquel (antipsychotic medication used to treat serious mental and mood disorders) oral tablet give 25 milligrams (mg) by mouth two times a day. 2. Order date of 03/22/24; Sertraline (antidepressant medication used to treat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-08 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure medications were administered as ordered by the physician for 1 (R #2) of 2 (R #1 and R #2) residents reviewed for medication administration. This deficient practice is likely to result in a resident failing to obtain therapeutic effects of medication treatment or worsening of condition. The findings are: A. Record review of R #2's face sheet revealed R #2 was admitted to the facility on [DATE] with diagnosis of Parkinson's disease (a chronic and progressive movement disorder that causes tremors/shaking, stiffness or slowing of movement). B. Record review of R #2's physician orders revealed: Order date of 07/11/22, Sinemet (combination medication is used to treat symptoms of Parkinson's disease) 25-100 mg give 1 tablet by mouth four times a day (scheduled at 8:00 AM, 12:00 PM, 5:00 PM and 8:00 PM) for Parkinson's disease. C. Record review of R #2's care plan, dated 07/11/22, revealed the following: - Focus: resident has Parkinson's and receives…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-08-25 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to maintain appropriate staffing levels to meet the needs of the residents. This failure has the potential to affect all 53 residents (residents were identified by the resident matrix as provided by the Administrator on 08/21/23). This deficient practice could likely affect direct patient care and limit residents' abilities to obtain the best possible care while in the facility. The findings are: A. On 08/21/23 at 1:42 PM, during an interview R #2 stated: They have problems with staff, they don't have enough. B. On 08/23/23 at 3:37 PM, during Resident Council meeting, R #2 stated that there is a lot of turn around with staff and they (staff) are always different. C. On 08/21/23 at 12:22 PM, during an interview, R #8 stated that his brief is not changed in a timely matter due to staff shortage. D. On 08/21/23 at 1:06 PM, during an interview, R #13 stated, They don't have enough staff. The ones that are working are always working overtime. E. On 08/21/23 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-25 · tag F0552 — patternEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that residents and representatives were informed of and participate in their treatment for 2 (R #2, R #33) of 2 (R #2, and R #33) residents reviewed for documentation, when: 1) R #2 or R #2's power of Attorney (POA) did not sign the MOST form (advanced directive), and 2) Consent for R #33's medications was not obtained. These deficient practices could like result in residents or their representatives not being able to participate in their treatment or make their own decisions. The findings are: R #2 A. Record review of R #2's face sheet revealed R #2 was admitted into the facility on [DATE]. R #2 is the responsible party and R #2's daughter is his emergency contact. B. Record review of R #2's MDS Section C0200 dated 06/20/23, revealed a BIMS (Brief Interview for Mental Status mandatory tool used to screen and identify the cognitive condition of residents upon admission into a long-term care facility) score of 15 (13 to 15 suggests the patient is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-25 · tag F0636 — patternAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a comprehensive assessment (complete assessment that includes not only the traditional care of the resident, but also the prevention and early detection of disease and rehabilitation) was completed and accurate for 2 (R #33, and R #35) of 3 (R #6, R #33, and R #35) residents reviewed for completion of a comprehensive MDS assessment. When they failed to: 1. Include R #33's diagnosis of PTSD (Post Traumatic Stress Disorder; mental health condition that develops following a traumatic event characterized by intrusive thoughts about the incident, recurrent distress/anxiety, flashback, and avoidance of similar situations), and 2. Complete the pain management section of the MDS assessment for R #35. This deficient practice could likely result in residents' preferences and needs not being met. The findings are: R #33 A. Record review of R #33's Electronic Medical Record (EMR) revealed: Progress Note DOS (Date of Service) 04/17/23, Plan: Major Depressive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-25 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure that 19 (R #1, R #3, R #5, R #7, R #10, R #12, R #13, R #15, R #17, R #19, R #20, R #22, R #23, R #24, R #28, R #32, R #38, R #39, R #40) of 19 (R #1, R #3, R #5, R #7, R #10, R #12, R #13, R #15, R #17, R #19, R #20, R #22, R #23, R #24, R #28, R #32, R #38, R #39, R #40) residents reviewed for Minimum Data Set assessments, have MDS documents completed, and finalized in a timely manner. If MDS assessments are not completed and finalized in a timely manner, it could likely cause residents to receive less than optimal care. The findings are: A. Record review of R #1, R #3, R #5, R #7, R #10, R #12, R #13, R #15, R #17, R #19, R #20, R #22, R #23, R #24, R #28, R #32, R #38, R #39, and R #40 MDS assessments revealed they all had been exported but not accepted. B. On 08/23/23 at 1:30 PM, during an interview the Facility Contractor (FC) confirmed that R #1, R #3, R #5, R #7, R #10, R #12, R #13, R #15, R #17, R #19, R #20, R #22, R #23, R #24, R #28, R #32, R #38, R #39, and R #40 MDS assessments had been exported but…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-25 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to develop and implement a comprehensive person-centered care plan for 3 (R #18, R #25 and R #35) of 7 (R #1, R #6, R #18, R #25, R #33, R #35 and R #191) residents reviewed for Comprehensive Care Plans. Failure to develop a person-centered care plan could likely result in staff's failure to understand the needs, preferences, and treatments for residents to achieve their highest level of well-being. The findings are: R #18 A. Record review of R #18's Care Plan dated 06/20/23 revealed the following: [name of R #18] is a High risk for falls r/t (related to) Confusion, Poor communication/comprehension, Unaware of safety needs, Wandering . Fall risk assessment quarterly and PRN. B. Record review of R #18's Medical Record revealed the last fall assessment was conducted on 07/30/21. C. On 08/24/23 at 11:44 AM, during an interview House Supervisor (HS) #1 confirmed that R #18's last fall assessment was conducted on 07/30/21. HS also confirmed that the fall assessments should be done quarterly. R #25 D. Record review of R #25's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-25 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to revise the care plan for 2 (R #35 and R #242) of 6 (R #1, R #6, R #33, R #35, R #191 and R #242) residents reviewed for care plan revisions. This deficient practice could likely result in staff being unaware of changes in care being provided and residents not receiving the care related to changes in their health status or healthcare decisions. The findings are: R #35 A. On 08/22/23 at 12:39 PM, during an interview, R #35 stated his dentures were stolen and he was waiting on getting his new dentures. B. On 08/23/23 at 10:11 AM, during an interview, CNA #1 and CNA #2 confirmed that R #35 did not currently have dentures. C. Record review of R #35's MDS (comprehensive assessment) dated 07/11/23 revealed Section L Oral/Dental Status. Question LO2OO Dental: No natural teeth or tooth fragment(s) (edentulous [without any teeth]) was marked off. D. Record review of R #35's Care Plan dated 08/14/20, revealed ORAL CARE: (name of R #35) has dentures. Ensure dentures are clean daily. E. On 08/25/23 at 12:34 PM, during a joint…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-25 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to ensure residents received care that meets professional standards for 1 (R #1) of 1 (R #1) resident sampled for limited range of motion, when they failed to use neck support and wedge (are used for trunk stabilization to maintain positioning) for proper positioning. This deficient practice could likely result in worsening of resident's trunk control (ability to control your upper body [trunk or torso]) or unnecessary pain and discomfort. The findings are: A. On 08/21/23 at 12:16 PM, during an observation, R #1 was sitting in his wheelchair in the dining area, R #1 was leaning to his right and had no positioning devices in place. B. On 08/25/23 at 8:35 AM, during an observation of R #1 in the common area, revealed resident in his wheelchair with a travel neck pillow (Pillow shaped like a horseshoe to fit around the neck, mostly used by travelers to keep their necks straight while sleeping sitting up on board planes or other vehicles) and no additional device used for positioning. Resident was slumped over right…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-25 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure that residents received care and treatment in accordance with professional standards of care (reasonable degree of care a person should provide to another person, typically in a professional or medical setting) for 1 (R #35) of 2 (R #35 and R #191) reviewed for hospitalizations by: Not continuing antibiotic orders for continued treatment of Pneumonia for R #35 as per hospital discharge instructions resulting in rehospitalization for Pneumonia. These deficient practices could likely lead to unnecessary pain, suffering, hospitalization, and death. The findings are: A. Record review of R #35's Medical record revealed R #35 was admitted on [DATE]. B. On 08/22/23 at 12:42 PM, during an interview, when asked about hospitalizations R #35 stated Yes, I had Pneumonia then I got double Pneumonia (lung infection that affects both lungs) because they didn't give me my medicine when I got out of the hospital. C. Record review of R #35's Electronic Medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-25 · tag F0688 — failed to keep residents mobile / prevent decline — patternProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure residents were receiving rehabilitative services, PT (Physical therapy is the treatment of disease, injury, or deformity by physical methods such as massage, heat treatment, and exercise), OT (Occupational therapy is a form of therapy that encourages rehabilitation through the performance of activities required in daily life), and ST (Speech therapy is a form of therapy to improve speaking and swallowing, enabling clients to regain/retain their independence following the debilitating effects of illness or injury.) services as ordered by the physician for 1 (R #241) of 1 (R #241) resident reviewed for rehab services. This deficient practice is likely to result in a decrease in resident's functional mobility. The findings are: A. On 08/22/23 at 9:18 AM, during an interview, R #241 reported that her therapy had not started because she just got there. She stated she had a stroke and was supposed to be in therapy. B. Record review of R #241's Facesheet revealed the following: 1. admission date of 08/02/23. 2. Diagnosis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-25 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure that the physician reviewed and addressed pharmacy recommendations for 2 (R #25 and R #35) of 5 (R #8, R #18, R #25, R #33, and R #35) residents reviewed for unnecessary medications. This deficient practice could likely result in residents being at a higher risk of adverse side effects (unwanted, harmful, or abnormal result). The findings are: R #25 A. Record review of R #25's Pharmacy Recommendations dated 07/08/23 revealed: 1. [name of resident] is taking Seroquel (used to treat schizophrenia, bipolar disorder, and depression.) 50 mg .evaluate the current dose and consider a dose reduction. B. Record review of R #25's Orders dated 07/29/23 revealed: 1. SEROquel Oral Tablet 50 MG: Give 1 tablet by mouth at bedtime related to PSYCHOTIC DISORDER WITH HALLUCINATIONS DUE TO KNOWN PHYSIOLOGICAL CONDITION Start date 01/25/23 with no end date. C. On 08/25/23 at 12:46 PM during an interview, the DON confirmed that the pharmacy recommendations were not followed and no rational was given. R #35 D. Record review of Pharmacy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-25 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents did not receive antipsychotic (drug primarily used to treat psychotic disorders such as schizophrenia [mental disorder characterized by delusions, hallucinations, disorganized thoughts, speech, and behavior. that impairs daily functioning]) medications unless the medication is necessary to treat a specific condition or diagnosis and is documented in the medical record for 1 (R #33) of 5 (R #8, R #18, R #25, R #33, and R #35) residents reviewed for unnecessary medications. This deficient practice could likely result in residents receiving medications without a clinical indication (medical reason) and being at a higher risk of adverse side effects (unwanted, harmful, or abnormal result). The findings are: A. Record review of R #33's physician's orders revealed: 1. Order start date 04/20/23, Abilify (antipsychotic medication) 5 mg by mouth one time daily related to mixed receptive-expressive language disorder (communication disorder when a person has difficulties with speaking to and understanding others). 2.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-25 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview, the facility failed to ensure that the medication error rate was 5% or less when medications were given late or not given at all for 3 (R #5, R #6, and R #242) of 12 (R #5, R #6, R #8, R #14, R #16, R #23, R #24, R #27, R #91, R #92, R #242 and R #243) residents observed during medication pass. Resulting in a medication error rate of 28.21%. This deficient practice could likely result in residents being at a higher risk of adverse side effects (unwanted, harmful, or abnormal result). The findings are: R #5 A. On 08/24/23 at 9:04 AM, during observation of medication pass, CMA #1 administered Carbamazepine 100 mg (antiseizure medication), Escitalopram (depression medication) 10 mg, Gabapentin (medication used to control nerve pain) 800 mg, Lisinopril (blood pressure medication) 10 mg and Rivaroxaban (medication to prevent blood clot formation) 10 mg to R #5. CMA #1 stated R #5 takes her medication whenever she is up, out of bed and ready for the day. B. Record review of R #5's Physician Orders revealed the following: 1. carBAMazepine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-08-25 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to provide food that accommodates resident preferences for 7 (R #2, R #8, R #20, R #34, R #35, R #91 and R #244) of 7 (R #2, R #8, R #20, R #34, R #35, R #91, and R #244) resident's reviewed for food preferences. This deficient practice is likely to result in the resident having less than optimal nutritional health outcomes and resident food preferences not being honored. The findings are: R #20 A. On 08/21/23 at 12:43 PM, during an interview, R #20 stated that they serve the same thing a lot. He also stated there is a lot of chicken. R #35 B. On 08/22/23 at 12:24 PM, during an interview, R #35 stated We eat a lot of chicken, we get it over and over. R #91 C. On 08/21/23 at 12:34 PM, during an interview R #91 stated that she doesn't like the food, It is same thing over and again. R # 244 D. On 08/21/23 at 1:24 PM, during an interview, R #244 stated that the food isn't what he is used to and they serve the same thing all the time. E. On 08/23/23 at 3:28 PM, during Resident Council meeting revealed the following: a. R #34…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-25 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure residents were treated with respect and dignity for 1 (R #23) of 1 (R #23) residents randomly sampled, when the facility failed to ensure staff are not removing resident's personal property without their knowledge, This deficient practices are likely to result in residents feeling angry, and that their feelings and preferences are unimportant to the facility staff. The findings are: A. Record review of R #23's Medical Records revealed: 1. Initial admission date of 06/02/20, 2. MDS dated [DATE]: Brief Interview for Mental Status (BIM) score of 15. (scores 13-15 suggests the patient is cognitively intact). B. Record review of R #23's Care Plan dated 07/24/23 revealed: 1. Diagnosis: POST-TRAUMATIC STRESS DISORDER (PTSD a mental health condition triggered by experiencing or witnessing a traumatic event). 2. Trauma Informed Care: R #23 has a history of trauma that affects him negatively, 3. Triggers will be avoided that may cause re-traumatization…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-25 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to reasonably accommodate residents needs for 1(R #35) of 2 (R #1 and R #35) reviewed for medical appointments. If the facility is not honoring resident's preferences and/or requests for medical appointments the resident may feel like their preferences and requests are being ignored and lead to feeling like their needs do not matter. The findings are: A. On 08/22/23 at 12:27 PM, during an interview, R #35 stated he has something on his skin that could be cancer and the facility canceled his dermatology appointment on 08/21/23 because the van needed an oil change. R #35 stated I don't know when it is rescheduled for. B. Record review of R #35's Electronic Medical Record revealed Physicians Assistant progress note Chronic Care Management 08/04/23. Patient has a lesion (abnormal skin growth or appearance compared to the skin around it) in his left upper chest, he has an appointment with [name of clinic] dermatology August 21. He states they are going to do a biopsy (medical procedure that involves removal of a small sample of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-25 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the physician for 1 (R #191) of 2 (R #35 and R #191) residents reviewed for hospitalization, when they failed to notify R #191's physician about her abdominal pain, fever, or low blood pressure. This deficient practices could likely result in residents not receiving necessary care or delay in treatment if the Physician is not notified of new or worsening symptoms. The findings are: A. Record review of R #191's Medical record revealed the following: 1. admitted [DATE]. B. Record review of R #191's Progress Notes revealed: 1. 02/04/23 3:18 AM Nurse Administration Note: ANTACID LIQUID (medication is used to treat the symptoms of too much stomach acid such as stomach upset, heartburn, and acid indigestion) Give 30 ml (milliliters) orally every 2 hours as needed for Heartburn; Indigestion. RUQ (right upper quadrant, upper right side of abdomen) hyperactive (louder sounds related to increased intestinal activity which can occur after eating or when…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-25 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to ensure that 1 (R #14) of 3 (R #14, R #23, and R #36) residents reviewed for behavioral-emotional health were receiving necessary behavioral health care to meet their needs. This deficient practice likely resulted in R #14 experiencing prolonged symptoms including depression (persistent feeling of sadness and loss of interest), paranoia (unjustified mistrust of other people and their actions) thoughts and hallucinations (perception of something not present). The findings are: A. Record review of R #14's admission record with an admission date of 02/09/17 revealed: 1. Diagnosis: MAJOR DEPRESSIVE DISORDER, RECURRENT, SEVERE WITH PSYCHOTIC SYMPTOMS (a mental disorder in which a person has depression along with loss of touch with reality). B. Record review of R #14's Active Orders revealed the following: 1. 05/12/23 DULoxetine HCl (Oral Capsule Delayed Release Particles-used to treat depression and anxiety) Give 60 mg by mouth two times a day for depression. 2. 07/28/23 traZODone HCl Oral Tablet 100 MG (Trazodone…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2026-05-14 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and observation, the facility failed to post the most recent state survey results in areas of the facility that were in a prominent and accessible location for residents and the public. This could affect all 128 residents in the facility (residents were identified by the Census Report provided by the Administrator on 04/13/26). If residents are unable to locate the latest survey conducted by the State Surveyors, then residents, representatives, and visitors are likely unable to know how the facility is doing and make decisions accordingly. The findings are: A. On 04/16/26 at 11:01 AM, during an interview at the Resident Council meeting, R #30, R #64, R #90, R #82, and R #100 revealed they did not know where the latest state survey results were located. B. On 04/16/26 at 11:45 AM, an observation revealed a binder with the survey results was located in the front hall of the main building [the portion of the campus where offices are located but residents do not reside]. C. On 04/21/26 at 4:23 PM, during an interview, the Administrator confirmed the survey results…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2026-05-14 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to publicly post nurse staffing data on a daily basis, this has the potential to affect all 128 residents (residents were identified by the census list provided by the Medical Records Director on 04/13/26), when staff failed to post required staffing information. This deficient practice could likely prevent residents and the public from having access to accurate current and previous staffing records. The findings are: A. On 04/21/26 at 9:18 AM, during an observation of the lobby area of the annex, the following was revealed: 1. The Daily Per Patient Day (PPD, a key metric in nursing homes and healthcare, representing the total hours of care provided to a patient divided by the total number of patients daily) form was displayed on the counter. 2. The Daily PPD form was dated 04/13/26 to 04/19/26. 3. The form included the number of nursing hours and CNA hours per shift. 4. The form did not include the number of staff working. 5. The form did not include the staffing information for the current date (04/21/26). B. On 04/21/26 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$44,226 in federal fines across 1 penalty.
- $44,226 — penalty dated 2024-12-27
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| STATE OF NEW MEXICO | Organization | OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNF; ADP OF THE SNF | since 09/17/2025 |
| HATLEY, BRENT | Individual | OPERATIONAL/MANAGERIAL CONTROL | since 01/01/2025 |
| SHULL, KENNETH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2025 |
CMS files one row per role, so the 6 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
What families pay in NM
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New Mexico Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 325092. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.