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Grover C Dils Medical Center SNF

700 N Spring St, Box 1010-C-Adm Bldg, Caliente, NV 89008 · Government - Hospital district · 16 certified beds · (775) 726-3171 Medicare & Medicaid certified

Call the home — (775) 726-3171 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
No harm-level citations or fines — but 18 lower-level deficiencies on record (see below)
Insights

On the public record, this home looks stronger than most — but visit before you decide.

In its favor
  • a strong health-inspection score (4/5) — the hardest rating to game (though it’s ranked within its own state, not nationally)
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (5/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • a high number of inspection citations overall (18) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

5/5
CMS overall
5 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 4 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1301 Bertha Howe Ave Ste 1 · (702) 346-0800 · Call to confirm hours
Pharmacy
3520 Pioneer Pkwy · (435) 773-6199 · Call to confirm hours
Grocery
1105 Main St · (775) 728-4454 · Call to confirm hours
Park
293 McKinley St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 5 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating5★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.8%12.6%15.4%better
Long-stay residents who lose too much weight1.8%5.5%5.4%better
Long-stay residents with a catheter left in their bladder0.0%1.6%0.9%better
Long-stay residents with a urinary tract infection0.0%1.9%2.0%better
Long-stay residents with depressive symptoms0.0%5.1%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.0%2.0%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened9.4%13.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication36.4%22.2%18.9%worse
Long-stay residents with pressure ulcers0.0%5.4%4.7%check this — see note marked star below the table
Long-stay residents with worsening bladder/bowel control14.3%15.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table46.3%17.1%17.1%worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Staffing

1.59
RN hours/ resident / day
0.13
LPN hours/ resident / day
2.29
Aide hours/ resident / day
4.01
Total nurse hours/ resident / day
1.18
RN hoursweekends
46.2%
Total nursing turnover
18.2%
RN turnover

How full it usually is: this home is certified for 16 beds and averages 15.8 residents a day — about 99% occupied, or roughly 0 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.01 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.29 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.55 hrs/resident/day on weekends vs 4.20 on weekdays — 16% thinner on weekends. RN hours go from 1.76 to 1.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

2
deficiencies at the latest standard inspection (2026-03-25)
9
at the previous standard inspection (2025-04-25)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

18 citations, most serious first. The 10 most serious are shown; the remaining 8 are one tap away and print in full.

  • Potential for harm · Dcited before2026-03-25 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, interview, and policy review, the facility failed to ensure a person-centered comprehensive care plan was developed for one of four residents (Resident (R) 2) reviewed for oxygen therapy in the sample of 10 residents. By not having or implementing a comprehensive care plan could potentially place the residents at risk for unmet care needs.Findings include:R2 was admitted on [DATE] with diagnoses including acute chronic right side heart failure, and atrial fibrillation.On 03/23/2026 at 10:55 AM, R2 was lying in bed and wearing oxygen via a nasal cannula at 1 liter/minute. R2 acknowledged the use of oxygen. R2 stated, They put it on me for a while then took the dosage down from two to one liter.On 03/24/2026 at 11:50 AM, R2 was observed lying in bed with the oxygen on via nasal cannula set at 2 liters/minutes.R2's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/23/2025 revealed R2 had a Brief Interview for Mental Status (BIMS) score of 13 out of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and policy review, the facility failed to ensure an oxygen (02) concentrator filter was free of dust and heavy buildup of lint for one of one sampled resident (Resident (R) 2) oxygen tubing was dated/labeled and changed for two of ten sampled residents (R2 and R7). This failure had the potential for the residents to have an increased chance of unnecessary respiratory treatments and/or infection.Findings include:R2's was admitted on [DATE] with diagnoses including acute chronic right heart failure, and atrial fibrillation. Physician Orders dated 02/25/2026 documented oxygen 1-2 liters per nasal cannula every shift for wheezing. 1. On 03/23/2026 at 10:55 AM, R2 was lying in bed and wearing oxygen via a nasal cannula. R2's oxygen tubing was connected to the oxygen concentrator which was set at liters/minute (l/min). There was no date/label as to when the oxygen tubing was changed. The black oxygen cabinet filter located on the left side of the concentrator was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-25 · tag F0640 — widespread
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to ensure Minimum Data Set (MDS) assessments and/or care plans were timely completed and/or transmitted for 8 of 11 months since the last recertification survey on 05/03/2024. The failed practice had the potential to delay care interventions and provide inadequate care and services to residents. A Medicare Recertification Survey was completed for the facility on 05/03/2024. An MDS Submission Report dated 03/27/2025, revised 04/29/2025, documented the following: June 2024: 44.4% of assessments were completed late (4 of 9) 11.1% of care area assessments were completed late (1 of 9) July 2024: 40.0% of assessments were completed late (2 of 5) August 2024: 10.0% of admission assessments were completed late (1 of 10) 10.0% of admission care plans were completed late October 2024: 33.3% of assessments were completed late (2 of 6) 16.7% of care area assessments were completed late (1 of 6) [DATE] 12.5% of assessments were completed late (1 of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-04-25 · tag F0656 — failed to write and follow a full care plan — widespread
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to ensure care plans and/or comprehensive assessments, were completed within the required timeframe for 6 of 10 residents (Resident 2, 3, 6, 7, 10, and 11). The failed practice had the potential to delay care interventions and provide inadequate care and services to residents. Findings include: Resident 2 (R2) R2 was admitted on [DATE], with diagnosis including epilepsy, unspecified not intractable without status epilepticus, unspecified symptoms and signs involving cognitive functions and awareness, and low back pain. R2's medical record documented a care plan was completed on 01/11/2024. R2's medical record documented the next care plan due had a target completion date of 04/11/2025, and an actual completion date of 04/23/2025. R2's care plan was completed late. Resident 3 (R3) R3 was admitted on [DATE], with diagnosis including dementia, unspecified severity with other behavioral disturbance, major depressive disorder recurrent, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-04-25 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review, the facility failed to ensure hot water was available in the kitchen sinks for food preparation, handwashing, and sanitation. The failed practice had the potential to increase the risk of cross contamination, inadequate handwashing, and food borne illness. Findings include: On 04/22/2025 at 10:35 AM, hot water was not available in the kitchen at the hand/eye wash sink, the pot washing sink, and the adjacent food preparation sink. The water was allowed to run for an extended time and the faucets failed to produce hot water. The hot water faucet's temperature was approximately 66 degrees. On 04/22/2025 at 10:44 AM, the Dietary Manager confirmed there was no hot water in the kitchen sinks. The Dietary Manager explained one water heater was down in the main building. There were times during the day the kitchen was without hot water in the sinks due to the laundry, which was located next to the kitchen, running the washer and the hot water would then not reach the kitchen sinks. The Dietary Manager explained the automatic dishwasher…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-25 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to develop and implement a baseline care plan within 48 hours of admission to address pain for 1 of 10 sampled residents (Resident 10) and Oxygen (O2) therapy for 1 of 10 sampled residents (Resident 11). This deficient practice could have led to unmanaged pain, ineffective symptom control, and compromised respiratory status during the early stages of admission. Findings include: Resident 10 (R10) R10 was admitted on [DATE] and readmitted on [DATE], with diagnoses including sepsis, polyarthritis (inflammation of multiple joints), cellulitis of the left lower limb (a person's leg), and toe wounds. The Pain Interview, dated 03/05/2025, documented the interview was conducted with a pain frequency of frequently over the last five days and had limited the day-to-day activities because of pain. The pain interview was incompletely filled out with the indicators and frequency. The admission Minimum Data Set, dated [DATE], documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-25 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure the signs and symptoms of bleeding or adverse effects for a resident on Warfarin (anticoagulant medication) were consistently monitored, documented, and reported to the physician for 1 of 10 sampled residents (Resident 9). The deficient practice had the potential to result in adverse outcomes, including an increased risk of bleeding or clotting complications and potential harm due to inadequate monitoring, delayed medical intervention, increased hospitalizations, or even life-threatening hemorrhages. Findings include: Resident 9 (R9) Resident 9 (R9) was admitted on [DATE], with diagnoses including persistent atrial fibrillation and thrombophilia (blood clotting disorder). On 04/22/2025 at 12:23 PM, R9 was seated in a wheelchair in the room, verbally alert and oriented, with multiple bruises or skin discoloration on bilateral upper extremities. R9 verbalized taking an anticoagulant, and the assigned licensed nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure a physician order for the use, care management, and monitoring of a protective seizure helmet were obtained for 1 of 10 sampled residents. The failed practice had the potential to increase risk of injury from falls and delay identification of skin conditions or concerns. Findings include: Resident 2 (R2) R2 was admitted on [DATE], with diagnosis including epilepsy, unspecified not intractable without status epilepticus, symptoms and signs involving cognitive functions and awareness, and low back pain. A physician order dated 06/27/2024, documented seizure precautions. On 04/22/2025 at 11:55 AM, R2 was observed walking in room independently, R2 was wearing a helmet. On 04/23/2025 at 3:25 PM, R2 was observed walking in room, helmet was not on. On 04/25/2025 at 7:58 AM, R2 was observed sitting on right side of bed with feet touching the floor, speaking to an LPN. R2's helmet was not on. R2 was crying and reported had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure the resident's Oxygen (O2) was monitored and care orders were obtained per policy for 1 of 10 sampled residents (Resident 11). The deficient practice could have the potential to result in inadequate oxygen administration, unrecognized respiratory decline, delayed medical intervention, and compromised resident safety. Findings include: Resident 11 (R11) R11 was admitted on [DATE], with diagnoses including acute and chronic respiratory failure and chronic congestive heart failure. A Physician Order dated 10/04/2023, documented O2 via nasal cannula (NC) 2-3 liters continuous for congestive heart failure/dyspnea and shortness of breath. The History and Physical dated 10/04/2023, documented R11 had chronic shortness of breath, was on supplemental O2 and the plan was to continue with O2 use. The Minimum Data Set, dated [DATE], documented the brief interview of mental status with a score of 12/12, indicating intact…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-25 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure non-pharmacological interventions were consistently implemented, the effectiveness of pain management was monitored and documented, including location, frequency, severity, and duration, and opioid use adverse effects were monitored for 1 of 10 sampled residents (Resident 10). This deficient practice could have led to unresolved pain and diminished quality of life. Findings include: Resident 10 (R10) R10 was admitted on [DATE] and readmitted on [DATE], with diagnoses including sepsis, polyarthritis (inflammation of multiple joints), cellulitis of the left lower limb (a person's arm or leg), and toe wounds. The admission Minimum Data Set, dated [DATE], documented a brief interview of mental status with a score of 15/15, which indicated intact cognitive status. R10 was in frequent pain. On 04/22/2025 in the morning, R10 indicated having hammertoes causing wounds on the second toe of the left foot. R10 expressed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 8 citations
  • Potential for harm · D2025-04-25 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure a medication error rate of less than 5% was obtained during medication pass. There were 31 opportunities observed, which revealed two errors. The medication error rate was 6.45%. Findings include: Resident 13 (R13) R13 was admitted on [DATE], with diagnoses including hypothyroidism and gastro-esophageal reflux disease (GERD). On 04/24/2025 at 7:30 AM, a Licensed Practical Nurse (LPN) prepared the medications, including Omeprazole 20 milligrams (mg) 1 capsule, and Levothyroxine Sodium 112 micrograms (mcg) 1 tablet. At 7:50 AM, the LPN administered the medications after breakfast. R13 confirmed having finished eating. A Physician Order dated 08/07/2024, documented Levothyroxine Sodium oral tablet to give 112 micrograms by mouth daily for hypothyroidism. The Medication Administration Record (MAR) from 04/01/2025 - 04/24/2025, documented Levothyroxine was administered at 8:00 AM A Physician Order dated 08/06/2024, documented Omeprazole…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-02 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and review of the Resident Assessment Instrument (RAI) Manual, the facility failed to ensure 7 of 10 sampled residents (Resident (R) 6, R14, R7, R1, R8, R11 and R12) had an accurate Minimum Data Set (MDS) assessment. The deficient practice had the potential for inaccurate assessment and care planning of the resident. Findings include: Review of the RAI Manual dated 10/23 indicated, .It is important to note here that information obtained should cover the same observation period as specified by the MDS items on the assessment, and should be validated for accuracy (what the resident's actual status was during that observation period) by the IDT (Interdisciplinary Team) completing the assessment . 1. Resident 6 was admitted to the facility on [DATE]. Resident 6's Significant Change MDS with an Assessment Reference Date of (ARD) of 03/27/2024, revealed the resident was severely cognitively impaired. The assessment indicated the resident was dependent on caregiving staff to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-02 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and policy review, the facility failed to attempt alternatives to the use of side rails for four of six residents (R) reviewed with side rails (R1, R8, R11, and R12). This failure had the potential to create a safety hazard for any resident using side rails in the facility. Findings include: 1. Review of R1's printed admission Record showed a facility admission date of 01/25/2013, readmission on [DATE], with medical diagnoses that included dementia, polyosteoarthritis, lower back pain, pain due to orthopedic prosthetic device, and displaced intertrochanteric fracture. On 04/30/2024 at 9:35 AM, R1 stated the side rail on the bed was used by the resident. The Bed Rail Assessments completed 02/07/2024 indicated no alternatives attempted prior to the use of the bed rails. Review of R1's printed care plan showed a bed mobility status of supervision/set up help only to independent/set up help only, and transfer performance of limited assist /one-person physical assist. 2.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-02 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure wheelchair armrest coverings were intact for 2 of 10 sampled residents (Resident 1 and Resident 11). The deficient practice had the potential to create areas that could be injurious to a resident's skin and a non-cleanable surface which could harbor bacteria that could infect any such injury. Findings include: Observation of Resident 11 (R11) on 04/30/2024 at 9:21 AM showed both armrests of the wheelchair were cracked, torn, missing areas of both wheelchair armrests exposing the white padding below the vinyl. Observation of Resident 1 (R1) on 04/30/2024 at 10:48 AM showed both armrests of the wheelchair were cracked, torn, missing areas of both wheelchair armrests exposing the white padding below the vinyl. During an observation and interview on 05/01/2024 at 4:01 PM, the Maintenance Director observed R1's wheelchair armrests cracked and torn and stated, They're done for. After observing R11's wheelchair armrests, the Maintenance Director confirmed the wheelchair armrests were cracked and uncleanable. No policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-02 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview and policy review, the facility failed to ensure 1 of 10 sampled residents (Resident 12) was provided with a written transfer/discharge notice that stated the reason for transfer, the place of transfer, and other information regarding the transfer. The deficient practice had the potential to affect the resident and their representative by not having the knowledge of where and why a resident was transferred, and/or how to appeal the transfer, if desired. Findings include: A review of Resident 12 (R12) electronic medical record (EMR) Progress Notes tab showed a note on 01/2/2024 at 12:12 PM that stated R12 had a fall in the room while ambulating, hit their head, sustained a midline laceration above the forehead and had been taken to the emergency room. The EMR lacked documented evidence a written notice of transfer was provided to R12 or their representative. The facility was unable to provide a written notice of transfer from the facility to the emergency room. During a telephone interview on 05/02/2024 at 7:56 AM, R12's representative stated, He had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-02 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, policy review, and review Centers for Disease Control (CDC) website, the facility failed to ensure one of one expired insulin vial and two of two undated, opened vials of Mantoux tuberculin purified protein derivative (PPD) were not available for residents' use. Findings include: During an observation of the long-term care medication room on [DATE] at 12:03 PM with Registered Nurse (RN) 9 and the Infection Preventionist (IP) revealed two undated open vials, put back in their boxes, of Mantoux tuberculin PPD skin tests and one vial of Humulin R (insulin) that had an open date of [DATE]. Interview on [DATE] at 12:06 PM, the IP confirmed there was no open date on the PPD vials and that once opened the PPD could be used for 30 days. The IP stated the insulin vial was expired. Review of the facility's policy titled Medication Storage in the Long-Term Care, revised [DATE], revealed it did not address outdated medication. Review of the CDC Mantoux Tuberculin Skin Test (cdc_25732_DS1.pdf…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-05-02 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on document review and interview, the facility failed to ensure the daily nurse staff posting included the total number and the actual hours worked by the licensed and unlicensed nursing staff directly responsible for long-term resident care per shift. This deficient practice had the potential to affect all 13 of 13 residents and visitors of the facility. Findings include: Review of staff posting documents provided by the facility dated 04/22/2024 through 05/01/2024, failed to have the total and actual working hours identified for Registered Nurses (RN), Licensed Practical Nurses (LPN), and Certified Nursing Assistants (CNA). The staff posting document included the census for the acute and swing bed side of the facility. The document identified two RNs for all three areas of the facility, which included long-term care, acute, and swing beds. During an interview on 05/02/2024 at 10:26 AM, the Administrator confirmed the staff postings included the staff assigned to long-term care, acute, and swing beds. During a subsequent interview on 05/02/2024 at 11:14 AM, the Administrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2024-05-02 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, review of the payroll-based journal (PBJ) submitted to the Centers for Medicare and Medicaid (CMS), the facility failed to ensure one quarter (third quarter of fiscal year 2023) out of three quarters reviewed for PBJ that the direct care staffing information was submitted accurately to CMS. This failure had the potential for staffing issues related to Registered Nurse (RN) coverage for eight consecutive hours per day. Findings include: Review of the PBJ report from CMS showed no RN coverage for eight consecutive hours per day during the third quarter (October, November, December) of 2023. Review of documents provided by the facility and referred to as the staffing schedule for 10/2023 indicated there was RN coverage at least eight consecutive hours on 10/01/2023 and 10/15/2023. Review of documents provided by the facility and titled Time Report for 10/2023 indicated there was RN coverage for at least eight consecutive hours on 10/01/2023 and 10/15/2023. Review of documents provided by the facility and referred to as the staffing schedule for 11/2023 indicated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
AVERY, TERRYIndividualMANAGING CONTROL - GOVERNING BODY; W-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 04/12/2017
DIRKS, SHARONIndividualMANAGING CONTROL - GOVERNING BODY; W-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 09/10/2019
LLOYD, ARTHURIndividualMANAGING CONTROL - GOVERNING BODY; W-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 07/07/2015
MANGUM, ROZANNEIndividualMANAGING CONTROL - GOVERNING BODY; W-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 01/08/2019
MILLER, DOUGLASIndividualMANAGING CONTROL - GOVERNING BODY; W-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 01/08/2019
KATSCHKE, RICHARDIndividualW-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 07/07/2003
ROWE, MELISSAIndividualW-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 01/15/2018

CMS files one row per role, so the 19 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

What families pay in NV

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Nevada Medicaid page.

Typical monthly cost in Nevada
$11,786/mo
Nursing home (semi-private)
$14,463/mo
Nursing home (private)
$6,241/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 295026. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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