Lefa Seran SNF
1st And A St, Hawthorne, NV 89415 · Government - Hospital district · 24 certified beds · (775) 945-2461 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- a high payroll-based staffing rating (4/5)
- a high number of inspection citations overall (47) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
- nursing-staff turnover (79%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 38.0% | 12.6% | 15.4% | worse |
| Long-stay residents who lose too much weight | 17.3% | 5.5% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 1.6% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 4.0% | 1.9% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 1.5% | 5.1% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 1.3% | 2.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 36.5% | 13.5% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 29.5% | 22.2% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 78.3% | 89.6% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 4.8% | 5.4% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 24.8% | 15.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 39.3% | 17.1% | 17.1% | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Staffing
How full it usually is: this home is certified for 24 beds and averages 20.7 residents a day — about 86% occupied, or roughly 3 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 5.57 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.07 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 3.57 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 5.11 hrs/resident/day on weekends vs 5.76 on weekdays — 11% thinner on weekends. RN hours go from 1.22 to 0.71 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 79% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
47 citations, most serious first. The 10 most serious are shown; the remaining 37 are one tap away and print in full.
- Potential for harm · Fcited before2025-04-10 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, clinical record review, and document review, the facility failed to ensure the facility's Quality Assurance and Performance Improvement Program identified areas of concern with the facility's Infection Prevention and Control Plan including concerns with pneumococcal immunizations and the immunization policy affecting 21 of 21 residents residing in the facility. This deficient practice had the potential to result in high-risk areas of concern and deficient infection control practices not being corrected and leading to infectious disease outbreaks and residents suffering severe illness or death from lack of vaccinations. Findings include: The facility document titled Infection Prevention and Control Annual Plan 2024/2025, documented a surveillance activity from the prior year was Prevention and Reduction of Pneumonia in long term care residents. The 2024 outcome of the surveillance activity was five residents had pneumonia in 2024. The effectiveness of the surveillance activity was documented as goal not met. The surveillance activity was not carried over to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-04-10 · tag F0883 — failed to offer flu and pneumonia vaccines — widespreadDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure the facility's immunization policy was accurate and included correct, up to date information for vaccinations, resident's were provided vaccinations when the resident's consented to receive pneumococcal vaccines, and staff were training on accurate and correct information related to pneumococcal vaccinations affecting 21 of 21 residents residing in the facility (Residents #12, #17, #14, #8, #6, #20, #13, #2, #4, #5, #16, #19, #15, #11, #7, #10, #21, #3, #18, #1, and #9). This deficient practice had the potential to result in staff providing inaccurate education and information to residents based on the facility policy and training provided and residents experiencing severe or life-threatening illness from infection with pneumococcal bacteria due to lack of completing a pneumococcal vaccination series. Resident #12 Resident #12 was admitted to the facility on [DATE], with diagnoses including obesity, unspecified and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-10 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure the accuracy of a Minimum Data Set 3.0 (MDS) assessment for 1 of 12 sampled residents (Resident #1). This deficient practice had the potential to deprive the resident of a person-centered care plan and the associated interventions relative to their current health management needs. Findings include: Resident #1 Resident #1 was admitted to the facility on [DATE], and readmitted on [DATE], with a diagnosis of generalized anxiety disorder. A physician's order dated 10/15/2024, documented Buspirone Hydrochloride (HCl) oral tablet 10 milligrams (mg). Give 10 mg by mouth three times a day related to generalized anxiety disorder. Resident #1's physician orders lacked documentation of an antipsychotic medication. A quarterly MDS assessment dated [DATE], Section N0415 (Medications - High-risk Drug Classes: Use and Indication), documented Resident #1 took antipsychotic medications during the seven-day look-back period. The MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-10 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to 1) develop a person-centered Comprehensive Care Plan for the use of psychotropic medications for 1 of 12 sampled residents (Resident #18), and 2) ensure a resident's persistent symptoms associated with an ongoing concern of a low sodium level were care planned for 1 of 12 sampled residents (Resident #14). These deficient practices had the potential to result in health management concerns to remain unidentified and unaddressed. Findings include: Resident #18 Resident #18 was admitted to the facility on [DATE], with a primary diagnosis of disorder of brain, unspecified. A physician's order dated 04/03/2025, documented Lorazepam oral concentrate 2 milligrams (mg) per milliliter (ml), give 0.5 ml by mouth every four hours as needed for terminal agitation for 14 days. Resident #18's health record lacked documented evidence a care plan had been developed to include Resident #18's Lorazepam. On 04/10/2025 at 9:23 AM, the Assistant…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-10 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to 1) ensure a resident's nutrition care plan was updated after the resident had a significant weight loss for 1 of 12 sampled residents (Resident #11). This deficient practice had the potential to result in a resident with significant weight loss not receiving interventions to correct the weight loss or prevent further weight loss; and 2) to ensure a resident's activity care plan included interventions related to activity preferences and services for 1 of 12 sampled residents (Resident #21). This deficient practice had the potential to result in a resident with activity preferences not receiving the activity, care, and services for the resident to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. Findings include: Resident #11 Resident #11 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including type II diabetes mellitus without…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure 1) a resident did not have a wooden trap (a trap using a spring-loaded mechanism with a metal bar designed to snap shut with sufficient force to trap and kill a rodent when the trap was triggered) set and baited with peanut butter in a resident's bathroom for 1 of 12 sampled residents (Resident #15). This deficient practice had the potential to result in a resident accidentally triggering the trap when entering the bathroom and sustaining injury to the resident's foot; and 2) unsecured medications prescribed to facility staff were not left unattended at the Nurse's Station. This deficient practice had the potential to cause harm by ingestion of unsecured medications by residents residing in the Long Term Care Unit. Findings include: Resident #15 Resident #15 was admitted to the facility on [DATE], with diagnoses including chronic atrial fibrillation, unspecified and adult failure to thrive. On 04/07/2025…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure the facility policy for weight loss was followed when a resident experienced a significant weight loss for 1 of 12 sampled residents (Resident #11). This deficient practice had the potential to result in a resident experiencing adverse outcomes from a significant weight loss not identified by the facility and a delay in care from the Registered Dietitian (RD) not being notified of the resident's weight loss. Findings include: Resident #11 Resident #11 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including type II diabetes mellitus without complications, pressure-induced deep tissue damage of right heel, and chronic obstructive pulmonary disease, unspecified. On 04/07/2025 at 1:22 PM, the resident was lying in bed and the resident's face appeared gaunt with a sunken appearance around the resident's eyes and cheeks. The resident verbalized the resident had been eating less…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-10 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure nursing staff responsible for administering vaccinations had been trained according to accurate vaccination guidelines and were not instructed to follow a facility policy containing outdated and inaccurate information affecting 21 of 21 residents residing in the facility. Findings include: On 04/09/2025 at 6:08 PM, the Director of Nursing (DON) verbalized the facility would follow the Centers for Disease Control and Prevention (CDC) guidelines for vaccine schedules. The DON confirmed none of the 21 residents in the facility had completed a pneumococcal vaccine series per the CDC pneumococcal vaccine schedule. On 04/10/2025 at 9:38 AM, the Infection Preventionist (IP) verbalized the immunization program for residents was the responsibility of the IP. The IP confirmed the IP was responsible for providing the orientation and training to facility staff on the immunization program. The IP verbalized the facility was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-10 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure side effects and behaviors were monitored related to an ordered psychotropic medication for 1 of 12 sampled residents (Resident #18). This deficient practice had the potential to result in an unmanaged medication regimen, missed signs of worsening condition, and compromised resident safety. Findings include: Resident #18 Resident #18 was admitted to the facility on [DATE], with a primary diagnosis of disorder of brain, unspecified. A physician's order dated 04/03/2025, documented Lorazepam oral concentrate 2 milligrams (mg) per milliliter (ml), give 0.5 ml by mouth every four hours as needed for terminal agitation for 14 days. The behavior and side effect monitoring binder lacked psychotropic monitoring for Resident #18. On 04/10/2025 at 9:23 AM, the Assistant Director of Nursing (ADON) explained all residents on psychotropic medications required behavior and side effect monitoring. Monitoring was done in a binder at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-10 · tag F0838 — failed to assess facility resources and resident needs — isolatedConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, clinical record review, and document review, the facility failed to ensure the Facility Assessment (FA) was accurate and included nicotine dependence and addiction with the facility's common diagnoses and conditions. This deficient practice had the potential to result in facility staff not receiving adequate training on the care of residents with nicotine dependence and addiction diagnoses and the needs of those residents not being met. Findings include: During the entrance conference with the facility on 04/07/2025, a list of cigarette smokers (smokers) residing in the facility and the FA was provided by the facility. The list of smokers in the facility included six residents. Three residents were able to smoke unsupervised and three residents required supervision during the designated smoking times of every two hours between 7:00 AM and 11:00 PM. The smoking location was designated as the smoke shack off the outside patio accessed through the facility dining room. The facility document titled Facility Assessment, reviewed 01/15/2025, did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 37 citations
- Potential for harm · Dcited before2025-04-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, clinical record review, and document review, the facility failed to ensure the Infection Prevention and Control Plan included a method of ongoing surveillance of active infections in the facility. This deficient practice had the potential to result in a delay in recognition of infection outbreaks and reversible trends going unrecognized leading to missed opportunities for staff education and infection spreading among residents and staff in the facility. Findings include: On 04/10/2025 at 9:24 AM, the Infection Preventionist (IP) verbalized the IP would compile a spreadsheet at the end of every month for residents in long term care with culture results and antibiotic orders. The IP was unable to provide an ongoing surveillance tool with locations of infections within the facility and verbalized the IP did not have a tool to monitor trends including location of infections, staff providing care to infected residents, residents colonized with multi drug resistant organisms, or infections not requiring antibiotics. The IP verbalized the facility was small…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-10 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure resident consents for the COVID-19 (Covid) vaccination were offered or completed correctly for 2 of 5 residents sampled for vaccinations (Resident #18 and #21). This deficient practice had the potential to result in residents wishing to receive a Covid vaccination not receiving the vaccine and experiencing severe or prolonged illness, hospitalization, or death as the result of infection with the Covid virus. Findings include: Resident #18 Resident #18 was admitted to the facility on [DATE], with diagnoses including adult failure to thrive and personal history of benign neoplasm of the brain. A Covid vaccine consent and declination form for Resident #18 had both the checkboxes for consent and declination completed and was signed by the resident and a facility employee on 10/29/2024. The Immunization Record for Resident #18 documented the resident's most recent dose of the Covid vaccine was administered on 04/21/2022. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-10 · tag F0941 — isolatedDevelop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, personnel record review, and document review, the facility failed to ensure initial communications training was completed timely per facility policy for 1 of 18 sampled employees (Employee #4). This deficient practice had the potential to prevent residents with communication needs from attaining or maintaining their highest practicable physical, mental and psychosocial well-being. Findings include Employee #4 Employee #4 was hired as the Registered Dietician on 10/21/2024. Employee #4's personnel record documented communication training completed on 11/30/2024, 40 days after hire. On 04/10/2025 at 2:39 PM, the Human Resources (HR) Generalist confirmed communication training was required for all employees and to be completed prior to working on the floor. The HR Generalist explained employee orientation lasted two to three days after hire. After completion of orientation, the employee would be released to work on the floor. On 04/10/2025 at 3:01 PM, the HR Manager confirmed Employee #4's personnel record lacked documented evidence of communication training…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-10 · tag F0942 — isolatedEnsure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, personnel record review, and document review, the facility failed to ensure initial resident rights training was completed timely per facility policy for 2 of 18 sampled employees (Employee #4 and #10). This deficient practice had the potential to prevent residents from being able and encouraged to practice their rights as residents. Findings include Employee #4 Employee #4 was hired as the Registered Dietician on 10/21/2024. Employee #4's personnel record documented resident rights training completed on 01/11/2025, 82 days after hire. Employee #10 Employee #10 was hired as a Registered Nurse on 10/21/2024. Employee #10's personnel record documented resident rights training completed on 11/23/2024, 33 days after hire. On 04/10/2025 at 2:39 PM, the Human Resources (HR) Generalist confirmed resident rights training was required for all employees and to be completed prior to working on the floor. The HR Generalist explained employee orientation lasted two to three days after hire. After completion of orientation, the employee would be released to work on the floor.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-10 · tag F0943 — isolatedGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, personnel record review, and document review, the facility failed to ensure elder abuse prevention training was completed timely per facility policy for 2 of 18 sampled employees (Employee #4 and #8). This deficient practice had the potential to place all residents at risk for abuse and neglect. Findings include Employee #4 Employee #4 was hired as the Registered Dietician on 10/21/2024. Employee #4's personnel record documented elder abuse prevention training completed on 12/07/2024, 47 days late. Employee #8 Employee #8 was hired as a Certified Nursing Assistant on 04/27/2023. Employee #8's personnel record documented elder abuse prevention training completed on 01/02/2024, and annual elder abuse prevention training completed on 01/24/2025, 22 days late. On 04/09/2025 at 2:27 PM, the Human Resources (HR) Manager verbalized all staff were required to take elder abuse prevention training before stepping foot on the floor and annually. The HR Manager verbalized Employee #4's personnel record lacked elder abuse prevention training completed prior to 12/07/2024, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-10 · tag F0945 — failed to train staff on abuse prevention — isolatedInclude as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, personnel record review, and document review, the facility failed to ensure initial infection control training was completed timely per facility policy for 2 of 18 sampled employees (Employee #4 and #10). This deficient practice had the potential to put residents at risk of contracting avoidable infections and diseases. Findings include Employee #4 Employee #4 was hired as the Registered Dietician on 10/21/2024. Employee #4's personnel record documented infection control training completed on 11/30/2024, 40 days after hire. Employee #10 Employee #10 was hired as a Registered Nurse on 10/21/2024. Employee #10's personnel record documented infection control training completed on 11/21/2024, 31 days after hire. On 04/10/2025 at 2:39 PM, the Human Resources (HR) Generalist confirmed infection control training was required for all employees and to be completed prior to working on the floor. The HR Generalist explained employee orientation lasted two to three days after hire. After completion of orientation, the employee would be released to work on the floor. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-10 · tag F0946 — isolatedProvide training in compliance and ethics.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, personnel record review, and document review, the facility failed to ensure initial compliance and ethics training was completed timely per facility policy for 2 of 18 sampled employees (Employee #4 and #10). This deficient practice had the potential to put residents at risk of receiving care from employees unaware of facility regulations. Findings include Employee #4 Employee #4 was hired as the Registered Dietician on 10/21/2024. Employee #4's personnel record documented compliance and ethics training completed on 11/30/2024, 40 days after hire. Employee #10 Employee #10 was hired as a Registered Nurse on 10/21/2024. Employee #10's personnel record documented compliance and ethics training completed on 11/23/2024, 33 days after hire. On 04/10/2025 at 2:39 PM, the Human Resources (HR) Generalist confirmed compliance and ethics training was required for all employees and to be completed prior to working on the floor. The HR Generalist explained employee orientation lasted two to three days after hire. After completion of orientation, the employee would be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-10 · tag F0949 — failed to train staff on dementia and abuse — isolatedProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, personnel record review, and document review, the facility failed to ensure initial behavioral health care training was completed timely per facility policy for 1 of 18 sampled employees (Employee #4). This deficient practice had the potential to prevent residents with behavioral health care needs from attaining or maintaining their highest practicable physical, mental and psychosocial well-being. Findings include Employee #4 Employee #4 was hired as the Registered Dietician on 10/21/2024. Employee #4's personnel record documented behavioral health care training completed on 12/23/2024, 63 days after hire. On 04/10/2025 at 2:39 PM, the Human Resources (HR) Generalist confirmed behavioral health care training was required for all employees and to be completed prior to working on the floor. The HR Generalist explained employee orientation lasted two to three days after hire. After completion of orientation, the employee would be released to work on the floor. On 04/10/2025 at 2:56 PM, the HR Manager confirmed Employee #4's personnel record lacked documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-05-23 · tag F0887 — widespreadEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review the facility failed to ensure residents were screened for eligibility to receive a COVID-19 (COVID) vaccine, education regarding the vaccine was provided to the resident or resident representative, and if the vaccine was offered and either administered or declined 19 of 20 residents sampled for immunizations (Resident #17, #2, #13, #19, #15, #9, #6, #8, #14, #3, #5, #18, #16, #12, #7, #11, #4, #1, and #10). Findings include: Resident #17 Resident #17 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including pain unspecified, edema unspecified, and acute embolism and thrombosis of other specified deep vein of left lower extremity. Resident #2 Resident #2 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including multiple sclerosis and acute cholecystitis. Resident #13 Resident #13 was admitted to the facility on [DATE], with diagnoses including adult failure to thrive, personal history…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-23 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and document review, the facility failed to provide a comfortable, homelike environment when the facility utilized an overhead paging system to communicate with the adjoining hospital staff and temperatures in the facility were below 71 degrees. The overhead paging system and the temperature had the potential to affect the entire facility census. Findings include: Overhead Paging System On 05/22/2024 at 11:12 AM, an overhead page was heard calling a Code Gray in room [ROOM NUMBER]. On 05/22/2024 at 11:12 AM, the Director of Nursing (DON) verbalized the code was called for room [ROOM NUMBER] of the adjoining hospital. The DON explained hospital pages were heard on the skilled nursing home side of the facility because the intercom system was for the entire building. The DON confirmed overhead pages from the hospital did not contribute to a homelike environment for residents residing in the skilled nursing facility. On 05/22/2024 at 11:20 AM, an overhead page was heard announcing a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and document review, the facility failed to obtain informed consent prior to placing the resident in a scoop mattress for 1 of 12 sampled residents (Resident #14). Findings include: Resident #14 Resident #14 was admitted to the facility on [DATE], with diagnoses including unspecified dementia, unspecified severity, with anxiety, and pain. On 05/20/2024 at 11:20 AM, Resident #14 was in bed sleeping in a mattress that came up around the edges like a scoop. On 05/21/2024 at 8:04 AM, Resident #14 verbalized the resident had a weird mattress and did not know why. The resident explained the mattress was what the facility had and did not recall an explanation for use or signing documents regarding the mattress. Resident #14's clinical record lacked a care plan for the use of a scoop mattress. Resident #14's clinical record lacked documented evidence the risk and benefits were explained to the resident's Guardian and the resident had been assessed for the risk of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and interview, the facility failed to ensure the accuracy of a Minimum Data Set 3.0 (MDS) assessment for 2 of 12 sampled residents (Resident #17 and #2). Findings include: Resident #17 Resident #17 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including pain unspecified, edema unspecified, and acute embolism and thrombosis of other specified deep vein of left lower extremity. Anticoagulant A physician's order dated 02/26/2024, with a start date of 03/04/2024, documented Eliquis oral tablet five milligrams (mg). Give five mg by mouth two times a day related to acute embolism and thrombosis of other specified deep vein of left lower extremity. Resident #17's care plan, with a focus initiated on 02/29/2024, documented the resident was prescribed Eliquis 5 mg twice a day. Resident #17's April 2024 Electronic Medication Administration Record (EMAR) documented Eliquis oral tablet 5 mg, was administered to the resident twice daily 04/14/2024-04/21/2024.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and document review the facility failed to update a fall care plan with new interventions for 2 of 12 sampled residents (Resident #1, and #5) and to include the use of a scoop mattress in a resident's care plan for 1 of 12 sampled residents (Resident #14). Findings include: Resident #1 Resident #1 was admitted to the facility on [DATE], with diagnoses including unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, and epilepsy, unspecified, not intractable, without status epilepticus. On 05/21/2024 at 7:20 AM, Resident #1 was in bed asleep with a fall mat on the floor on the right side of the bed. A pressure alarm was on the floor mat. A Personal Care Technician (PCT) was seated next the resident's room. On 05/21/2024 at 7:21 AM, the PCT verbalized the PCT was stationed outside of Resident #1's room because Resident #1 was a fall risk. The PCT explained the resident had a position…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview and document review, the facility failed to remove floor mats from the bedside when residents were not in bed for 1 of 12 sampled residents (Resident #5), and assess a resident with a scoop mattress for risk of entrapment for 1 of 12 sampled residents (Resident #14). The deficient practices had the potential to increase falls and injury in the facility. Resident #5 Resident #5 was admitted to the facility on [DATE], with diagnoses including adult failure to thrive, unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, and fall on same level from slipping, tripping and stumbling without subsequent striking against object, initial encounter. On 05/20/2024 at 11:08 AM, Resident #5 was in bed with a fall mat at the bedside. The resident's walker was up against the resident's bed, with the back half on the floor mat and the front half on the tile floor. On 05/20/2024 at 11:09 AM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure cognitive assessments for the use of a grab bar device (Halo Safety Ring) were completed quarterly for 1 of 20 residents residing in the facility (Resident #12). Findings include: Resident #12 Resident #12 was admitted to the facility on [DATE], with diagnoses including heart failure, unspecified, hereditary and idiopathic neuropathy, unspecified, and peripheral vascular disease, unspecified. On 05/20/2024 at 4:08 PM, Resident #12's bed had a Halo Safety Ring on both upper sides of the bed. On 05/21/2024 at 12:47 PM, Resident #12's bed had a Halo Safety Ring on both upper sides of the bed. Resident #12's physician order dated 10/13/2023, documented: May have Halo Safety Ring for bed mobility and maintain functional capabilities during perineal care. Resident #12's care plan intervention dated 10/13/2023, documented the resident would receive a cognitive assessment completed quarterly to determine safe and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-05-23 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and document review the facility failed to ensure medication was administered with an error rate less than 5 percent (%). There were 35 opportunities and two medication errors. The medication error rate was 5.71%. Findings include: Resident #3 Resident #3 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including type two diabetes mellitus without complications and mixed hyperlipidemia. Resident #3's physician's order documented Niacin Extended Release tablet 500 milligrams (mg) give two tablets by mouth one time a day related to hyperlipidemia, unspecified. On 05/22/2024 at 7:41 AM, during medication pass observation, a Licensed Practical Nurse (LPN) administered one tablet of Niacin 500 mg to Resident #3. On 05/22/2024 at 12:44 PM, the LPN confirmed Resident #3 was prescribed two tablets of Niacin 500 mg and the LPN administered one tablet of the medication. Resident #15 Resident #15 was admitted to the facility on [DATE],…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the Quality Assessment Performance Improvement (QAPI) Committee failed to identify the lack of COVID-19 (COVID) booster vaccinations offered to residents with the potential to affect the entire facility census. Findings include: On 05/22/2024 at 2:35 PM, the Skilled Nursing Facility (SNF) Manager confirmed COVID vaccinations and boosters were not provided to the residents for 2023 and 2024, as the facility had not put anything in place for the resident vaccinations. On 05/23/2024 at 9:51 AM, the Infection Preventionist confirmed the IP was responsible for all resident vaccinations and the Infection Control Program. The IP verbalized the IP was not involved with COVID vaccinations for the residents. The IP had depended on the Director of Nursing (DON) and the SNF Manager to order the COVID vaccine and the DON and SNF Manager would arrange consent, administration, and documentation. The IP confirmed the IP did not follow up on COVID vaccinations to ensure the vaccine was ordered or if each resident was screened for eligibility to receive the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-23 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview, and document review the facility failed to ensure Enhanced Barrier Precautions (EBP) were implemented for 1 of 12 sampled residents (Resident #12). Findings include: Resident #12 Resident #12 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including peripheral vascular disease, unspecified, type II diabetes mellitus without complications, hereditary and idiopathic neuropathy, unspecified, and left lower extremity amputation. A physician's order for Resident #12 dated 04/22/2024, documented cleanse right second toe on right foot with wound cleanser. Apply medi (medical)-honey and cover with band aid every 48 hours for wound care. Resident #12's physician order dated 04/23/2024, documented apply pressure boot to resident's right foot every day and night shift for open sore on right second toe. A Nursing Progress Note dated 05/08/2024, documented Resident #12 had a small scabbed area on second toe which had been slow to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-08-10 · tag F0700 — widespreadTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure the alternatives were attempted, risks and benefits were explained, consents were obtained prior to installation of bedrails or grab bar (Halo ring) and mobility assessments were completed for 15 of 21 residents residing in the facility (Resident #1, #2, #3, #4, #5, #7, #9, #10, #12, #14, #15, #16, #17, #171, and #172). Resident #1 Resident #1 was admitted to the facility on [DATE] and readmitted on [DATE], with diagnoses including unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, and falls. On 07/31/23, Resident #1's bed had a Halo ring on the left side. Resident #1's physician's order dated 04/19/22, documented may use Halo for bed mobility. Resident #1's clinical record lacked documented evidence of a Halo Mobility Ring Assessment, an assessment for entrapment, a signed consent with risks and benefits, and alternatives were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-08-10 · tag F0758 — failed to limit and justify psychotropic drugs — widespreadImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #4 Resident #4 was admitted to the facility on [DATE], and re-admitted on [DATE], with diagnoses including unspecified dementia, unspecified severity, with psychotic disturbance, and major depressive disorder, recurrent, in remission, unspecified. Resident #4's clinical record documented the following psychotropic orders: -[DATE], Mirtazapine oral tablet 7.5 mg, give 7.5 mg by mouth at bedtime related to insomnia, unspecified. -[DATE], duloxetine hcl oral capsule delayed release sprinkle 30 mg, give 1 capsule by mouth one time a day related to major depressive disorder, recurrent, in remission, unspecified. Resident #4's care plan for the antidepressant medication, initiated on [DATE], included the following interventions: -Educate Resident #4 and guardian about risks, benefits, and the side effects and/or toxic symptoms of duloxetine. -Give antidepressant as ordered by physician. -Monitor/document side effects and effectiveness. Antidepressant side effects: dry mouth, dry eyes, constipation, urinary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-08-10 · tag F0942 — patternEnsure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on personnel record review, interview and document review, the facility failed to ensure resident rights training was completed by staff for 7 of 20 sampled employees (Employee #1, #6, #10, #11, #13, #14, and #16. Findings include: Employee #1 Employee #1 was hired as the Administrator on 06/15/22. Employee #1's personnel record lacked documented evidence of resident rights training. Employee #6 Employee #6 was hired as the Nutrition Services Supervisor on 11/28/21. Employee #6's personnel record documented lacked documented evidence resident rights training was completed since hiring date. Employee #10 Employee #10 was hired as a CNA on 06/01/23. Employee #10's personnel record lacked documented evidence resident rights training was completed. Employee #11 Employee #11 was hired as the CNA on 02/20/23. Employee #11's personnel record lacked documented evidence resident rights training was completed. Employee #13 Employee #13 was hired as a RN on 06/12/23. Employee #13's personnel record lacked documented evidence resident rights training had been completed. Employee #14…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-10 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review and document review, the facility failed to ensure a resident gave informed consent prior to administration of a psychotropic medication for 4 of 12 sampled residents (Resident #5, #6, #14 and #12). Findings include: Resident #5 Resident #5 was admitted to the facility on [DATE], with diagnoses including major depressive disorder, single episode, unspecified and major depressive disorder, recurrent severe without psych features. Resident #5's psychotropic physician orders included the following: -02/23/23 citalopram hydrobromide (brand name Celexa) Oral Tablet 20 milligrams (mg), give 20 mg by mouth one time a day related to major depressive disorder, recurrent severe without psychotic features. Resident #4's informed consent for Celexa, signed 10/10/22, lacked evidence the resident was informed on the indication for use. In a blank space intended for the diagnosis was the resident's first name. On 08/10/23 at 3:10 PM, the Minimum Data Set (MDS) Coordinator explained…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-10 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review the facility failed to honor a resident's choice to smoke for 1 of 12 sampled residents (Resident #4). Findings include: Resident #4 Resident #4 was admitted to the facility on [DATE], and re-admitted on [DATE], with diagnoses including hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting unspecified site, anxiety disorder, unspecified, and unspecified dementia, unspecified severity, with psychotic disturbance. A Unit Secretary Note dated 11/23/22, documented Resident #4 wanted to go out and smoke and was told by the resident's Public Guardian the resident could not smoke until 12/01/22 due to past actions. A Nursing Progress Note dated 12/17/22, documented the CNA had informed the Nurse of Resident #4's cigarette case and blanket being burned. No burns noted to resident's skin. The Director of Nursing was informed, and the cigarette breaks for the resident were discontinued for the time being. A Behavioral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-10 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review the facility was out of compliance due to late completion and/or transmission of Minimum Data Set (MDS) assessments, Care Area Assessments (CAA) and/or care plans for 8 of 12 months, starting July, 2022. Findings include: [DATE]: 10.00% of admission assessments were submitted late (1 of 10) 10.00% of admission care plans were completed late Sep 2022: 54.55% of assessments were transmitted late (6 of 11) [DATE]: 42.86% of assessments were transmitted late (3 of 7) 14.29% of comprehensive assessments were transmitted late (1 of 7) 14.29% of entry tracking records were transmitted late 14.29% of death in facility tracking records were submitted late [DATE]: 28.57% of assessments were transmitted late (4 of 14) 14.29% of entry tracking records were transmitted late (2 of 14) [DATE]: 47.06% of comprehensive assessments were transmitted late (8 of 17) 35.29% of assessments were transmitted late (6 of 17) 23.53% of care areas assessments were completed late (4 of 17) [DATE]:…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-10 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review the facility failed to ensure a care plan was developed related to 1) wound care for a resident with pressure ulcers for 1 of 12 sampled residents (Resident #17), 2) the use and monitoring of high-risk medications for 1 of 12 sampled residents (Resident #4), 3) the administration of psychotropic medications to include specific behaviors associated with the administration for 4 of 11 residents (Resident #4, #12, #3, and #6) reviewed for unnecessary medications, and 4) a resident requiring pain management for 1 of 12 sampled residents (Resident #10). Findings include: Pressure Ulcers Resident #17 Resident #17 was admitted to the facility on [DATE], with diagnoses including moderate protein-calorie malnutrition, multiple sclerosis, and pressure ulcer of sacral region, stage I. Resident #17's physician order for Vitamin C documented the following: -4/21/23, Vitamin C 500 milligrams (mg), give 500 mg by mouth two times a day to aid in wound healing for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-10 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, clinical record review, and document review, the facility failed to ensure a comprehensive care plan for smoking included revisions or updates upon readmission and included documentation of the smoking assessment with evaluation of cognitive ability, judgement, manual dexterity, and mobility for 2 of 12 sampled residents (Resident #6 and #4), a comprehensive care plan for smoking was revised to include an update for an imposed smoking restriction for 1 of 12 sampled residents (Resident #4), and a comprehensive care plan was updated to include interventions for residents' nutrition status for 1 of 12 residents (Resident #5). Findings include: Resident #6 Resident #6 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including nicotine dependence, unspecified, uncomplicated, and personal history of nicotine dependence. On 07/31/23 at 2:01 PM, Resident #6 verbalized the resident was able to smoke when the resident wanted to, and staff did not supervise…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observations, clinical record review and document review, the facility failed to ensure a resident received supervision and assistance to prevent a resident from burning a blanket and cigarette case on the resident's person for 1 of 12 sampled residents (Resident #4), and ensure a smoking resident had a smoking assessment completed quarterly for safety and the assessment determined safety interventions resulting from information gathered on the assessment for 2 of 12 sampled residents (Resident #4 and #6). Findings include: Supervision and Assistance and Smoking Assessment Resident #4 Resident #4 was admitted to the facility on [DATE], and re-admitted on [DATE], with diagnoses including hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting unspecified site, anxiety disorder, unspecified, and unspecified dementia, unspecified severity, with psychotic disturbance. A Certified Nursing Assistant (CNA) Progress Note dated 10/18/22, documented Resident #4 was found…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to provide a therapeutic diet for an edentulous resident for 1 of 12 sampled residents (Resident #5). Findings include: Resident #5 Resident #5 was admitted to the facility on [DATE], with diagnoses including adult failure to thrive, vitamin deficiency, unspecified, and type two diabetes mellitus without complications. On 07/31/23 at 12:27 PM, Resident #5's lunch tray contained a whole pork chop. The resident verbalized the resident did not have any teeth and would not be able to eat the whole pork chop but was going to try. The resident did not recall if staff normally cut up meat, however the resident would prefer the meat to be cut up. Resident #5's tray card documented regular, soft texture: smothered pork cutlet with onions, rice pilaf, green beans, wheat dinner roll, and ice cream. On 07/31/23 at 12:30 PM, a Licensed Practical Nurse (LPN) verbalized a soft diet would contain chopped or ground meat. The LPN…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-10 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, clinical record review and document review, the facility failed to ensure a resident's pain was managed with care planned interventions, pain was evaluated per a physician order, and appropriate administration of pain medication for 1 of 12 sampled residents (Resident #10). Findings include: Resident #10 Resident #10 was admitted to the facility 09/01/21, and readmitted on [DATE], with diagnoses including type 2 diabetes mellitus without complications. On 07/31/23 at 12:24 PM, Resident #10 verbalized having had pain in the resident's right hand. The resident had requested Voltaren gel for the resident's right hand. The resident requested to end the interview due to the pain. A Registered Nurse entered the resident's room and applied the Voltaren gel to the resident's right hand. On 07/31/23 at 2:07 PM, the resident verbalized having extreme pain in the right hand and was awaiting an X-ray. The resident was repeatedly pressing the call bell. The nursing progress note, dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-10 · tag F0727 — failed to provide required RN coverage — isolatedHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and document review the facility failed to ensure the facility had a full-time Director of Nursing (DON). Findings include: On 07/31/23 at 11:03 AM, the Administrator verbalized the facility did not have a DON, however the facility had a Licensed Practical Nurse (LPN) functioning as the Skilled Nursing Facility (SNF) Manager. On 08/03/23 at 1:28 PM, the Human Resources Director verbalized the facility did not have a DON and the DON position was vacant. The Facility Assessment Tool, revised 07/19/23, documented to ensure sufficient staff to meet the needs of the residents at any given time one Skilled Nursing Manager, License Practical Nurse (LPN), was to be full-time on days.
- Potential for harm · D2023-08-10 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and clinical record review, the facility failed to ensure a physician responded to a pharmacist recommendation to add an end date to a psychotropic as needed (PRN) physician's order for 1 of 11 residents receiving psychotropic medications (Resident #12) Findings include: Resident #12 Resident #12 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including unspecified dementia, unspecified severity, without behavior/psychosis/mood/anxiety, major depressive disorder, single episode, unspecified, anxiety disorder, unspecified, and insomnia, unspecified. Resident #12's psychotropic physician orders documented the following: -07/24/23 Lorazepam Oral Concentrate 1 milligram (mg)/0.5 milliliter (ml) (Lorazepam), give 0.5 ml by mouth every six hours as needed for anxiety. Resident #12's Medication Regimen Review note, dated 07/31/23, completed by the pharmacist, documented consideration to add duration to PRN lorazepam had been made to the psychotropic medication review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-10 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, clinical record review and document review, the facility failed to ensure a resident did not receive an unnecessary pain medication when a nurse administered Voltaren gel for a different location of pain than indicated in a physician order for 1 of 12 sampled residents (Resident #10). Findings include: Resident #10 Resident #10 was admitted to the facility 09/01/21, and readmitted on [DATE], with diagnoses including type 2 diabetes mellitus without complications. On 07/31/23 at 12:24 PM, Resident #10 verbalized having had pain in the resident's right hand. The resident had requested Voltaren gel for the resident's right hand. The resident requested to end the interview due to the pain. The Registered Nurse entered the resident's room and applied the Voltaren gel to the resident's right hand. The nursing progress note, dated 07/31/23, documented the resident complained of right hand pain. The Supervisor assessed the resident. The area of concern was noted to right hand thumb where…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-10 · tag F0835 — failed to run the facility competently — isolatedAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review the facility failed to ensure the facility had a full-time Director of Nursing (DON), resulting in a lack of clinical oversight for safe bedrail implementation, and psychotropic medications. Findings include: Full-time DON On 07/31/23 at 11:03 AM, the Administrator verbalized the facility did not have a DON, however the facility had a Licensed Practical Nurse (LPN) functioning as the Skilled Nursing Facility (SNF) Manager. The Administrator explained the SNF Manager was in a nursing program and would become a Registered Nurse in May of 2024. On 08/01/23 at 9:36 AM, a Registered Nurse (RN) verbalized the SNF Manager was the charge nurse. On 08/03/23 at 1:28 PM, the Human Resources Director verbalized the facility did not have a DON and the DON position was vacant. On 08/09/23 at 3:59 PM, an RN verbalized the SNF Manager was the Charge Nurse and the RN took clinical direction from the SNF Manager. On 08/09/23 at 4:20 PM, the Assistant Director of Nursing (ADON)/RN verbalized the Charge Nurse supervised the care of residents and ensured policies…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-10 · tag F0838 — failed to assess facility resources and resident needs — isolatedConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and document review, the facility failed to ensure the last revised Facility Assessment reflected an open Director of Nursing (DON) position. Findings include: The Facility assessment dated [DATE], did not include the open DON position on the facility's staffing plan. On 08/10/23 at 11:27 AM, the Administrator confirmed the Facility Assessment's staffing plan did not include the open DON position. The Administrator confirmed the Facility Assessment staffing plan should indicate all open positions.
- Potential for harm · Dcited before2023-08-10 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure the Quality Assessment Performance Improvement (QAPI) Committee identified areas of concern related to use of widespread implementation of bedside rails and unnecessary psychotropic medications and implemented Performance Improvement Projects (PIPs) to reduce the risk of Substandard Quality of Care (Cross-reference tags F700 and F758). Findings include: The facility's Quality Assessment Performance Improvement (QAPI) Plan, undated, documented the QAPI plan addressed clinical care by monitoring existing quality indicator and quality monitor results, internal monitors for falls, medication errors, pressure ulcers, incident reports, infection reports, and adverse events. The QAPI committee was to prioritize topics for PIPs based on the current needs of the residents and the organization. Priority would be given to areas defined as high risk to residents and staff, high prevalence, or high-volume areas, and areas problem prone. Potential topics for PIPs were identified through a prioritization process by the QAPI…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-10 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review, the facility failed to ensure signage regarding COVID-19 (COVID) was present at the facility's point of entry and at the internal and external entrance doors of the Long-Term Care (LTC) Unit. Findings include: On 07/31/23, 08/01/23, 08/02/23, 08/03/23, 08/09/23, and 08/10/23, the dates of the facility's annual recertification survey, signage related to COVID was not posted at or near the facility's point of entry, the internal LTC Unit entrance, and the LTC Unit external entrance door. On 08/03/23 at 10:42 AM, the Infection Preventionist (IP) explained the IP was not aware signage related to COVID was needed when the facility was not experiencing an outbreak. The IP verbalized the facility did not have signage related to COVID at the facility's point of entry, at the internal entrance double doors leading to the LTC unit, or at the external entrance door of the LTC unit. The IP explained visitors were verbally educated on self-monitoring for signs and symptoms of COVID, but this occurred after the visitor entered the facility. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-08-10 · tag F0847 — widespreadInform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and document review, the facility failed to ensure the required verbiage was in the facility's arbitration agreement. Findings include: On 08/01/23 at 10:42 AM, during the Resident Council Interview, one resident verbalized the staff had asked the resident to sign an Arbitration Agreement. The resident signed it. The resident recalled having seen staff approach another resident for a signature. On 08/01/23 at 1:55 PM, the Administrator explained the Arbitration Agreements were newly implemented as of May 2023. The Administrator was not aware the agreement needed to explicitly grant the resident or resident's representative the right to rescind the agreement within 30 calendar days of signing it. The Administrator confirmed the facility Arbitration Agreements lacked documentation of the right to rescind. The Administrator verbalized all residents or resident representatives, to the Administrator's knowledge, had signed the agreement.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MT GRANT GENERAL HOSPITAL | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | 100% | since 11/01/1966 |
| DOW, MICHELLE | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 01/01/2012 |
| REED, PAULA | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 04/01/2020 |
| RUCH, SHARON | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2021 |
| RUTHERFORD, NANCY | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2020 |
| SCHUMANN, RICHARD | Individual | CORPORATE DIRECTOR | — | since 10/01/2017 |
| WOMACK, KAREN | Individual | CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL | — | since 11/01/2017 |
| FERGUSON, DENISE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 06/01/2022 |
| LEHMAN, SANDRAE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 03/01/2020 |
CMS files one row per role, so the 18 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
What families pay in NV
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Nevada Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 295001. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.