Royal Springs Healthcare And Rehab
8501 Del Webb Blvd, Las Vegas, NV 89134 · For profit - Limited Liability company · 225 certified beds · (702) 804-3000 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (39) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $40,359 in federal fines (most recent 2024-10-29)
- its payroll-based staffing score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 16.0% | 12.6% | 15.4% | typical |
| Long-stay residents who lose too much weight | 4.6% | 5.5% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 2.7% | 1.6% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.0% | 1.9% | 2.0% | better |
| Long-stay residents with depressive symptoms | 0.6% | 5.1% | 6.5% | better |
| Long-stay residents who were physically restrained | 0.1% | 0.1% | 0.1% | worse |
| Long-stay residents with falls causing major injury | 1.7% | 2.0% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 14.3% | 13.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 20.7% | 22.2% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 83.3% | 89.6% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 6.2% | 5.4% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 18.1% | 15.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 43.5% | 17.1% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 4.7% | 1.8% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 69.0% | 80.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 26.9% | 23.2% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 9.4% | 9.6% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.23 | 1.85 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.31 | 1.45 | 1.80 | better |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
27.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 58 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 37.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 120 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.16 therapist hours per resident per day in 2026Q1 — more than 15% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 27.6%CMS range 18.4–41.5 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 12.0%CMS range 8.1–16.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 37.5% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 28.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 18.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 98.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 90.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 8.4%CMS range 5.8–12.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.27 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 225 beds and averages 213.8 residents a day — about 95% occupied, or roughly 11 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.69 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.87 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.05 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.25 hrs/resident/day on weekends vs 3.87 on weekdays — 16% thinner on weekends. RN hours go from 0.92 to 0.75 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 40% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
39 citations, most serious first. The 11 most serious are shown; the remaining 28 are one tap away and print in full.
- Immediate jeopardy · Jcited before2024-10-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to assess, re-assess, and adequately monitor a resident with a change in condition for 1 of 4 sampled residents (Resident 3). The deficient practice: 1) resulted in an acute physical decline that contributed to the resident's emergent transport to the hospital where the resident passed away, and 2) placed facility residents who had a change in condition at risk for poor clinical outcomes. Findings include: Resident 3 (R3) R3 admitted was admitted on [DATE] with diagnoses including chronic heart failure. R3 did not have any cognitive deficits and was able to make needs well known. On [DATE] at 3:49 PM, R3's family member shared having received a call from R3 on [DATE], complaining of chest pain with shortness of breath (SOB). The family member stated a chest x-ray was ordered and revealed R3 had pleural effusions (fluid in the lungs). Family member stated the resident called again on [DATE] (2 days after the chest pain and shortness of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-13 · tag F0949 — failed to train staff on dementia and abuse — patternProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure annual dementia training was provided to 3 of 11 employees reviewed (Employee 1, 2 and 13). The deficient practice placed residents with dementia at risk for receiving inappropriate care. Findings include:The Facility Assessment, dated 02/2026, documented training for care management for persons with dementia would occur upon hire and annually.On 03/13/2026 at 7:50 AM, the Director of Staff Development (DSD) explained annual trainings were scheduled and tracked to ensure completion.On 03/13/2026 at 7:57 AM, personnel records revealed Employee 1, 2, and 13 had not completed annual dementia training.Employee 1 was hired on 08/17/2021 as the Administrator. The Administrator completed dementia training on 01/27/2025.Employee 2 was hired on 09/14/2001 as the Director of Nursing (DON). The DON completed dementia training on 01/27/2025.Employee 13 was hired on 10/30/2019 as the Infection Preventionist (IP). The IP completed dementia training on 01/09/2025.On 03/13/2026 at 8:12 AM, the DSD confirmed Employees 1,2, and 13…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to develop and implement a comprehensive care plan for the use of an electronic communication device (a camera) for audio and video recording for 1 of 40 sampled residents (Resident 7). The deficient practice placed residents, staff, and visitors at risk for violations of privacy, dignity, and confidentiality.Findings include:Resident 7 (R7) was admitted [DATE], readmitted [DATE], with diagnosis including acute respiratory failure with hypoxia, other symptoms and signs involving cognitive functions following cerebral infarction, and chronic pain syndrome.On 03/10/2026 in the morning, R7 was observed lying in bed with eyes open, with their body in a contorted position. A camera was installed on the wall opposite R7's bed, positioned above eye level. A posted sign indicated an electronic communication device was in use and may record audio and or video at all times. A roommate was present in R7's room. On 03/11/2026 at 1:43…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to revise the comprehensive care plan when modifications were made to a resident's nephrostomy tube for 1 of 40 sampled residents (Resident 29) and when a resident returned from the hospital under hospice care with a change in code status for 1 of 40 sampled residents (Resident 227). The deficient practice had the potential to negatively impact on the quality of care the residents received.Findings include: Resident 29 (R29) was admitted on [DATE] and readmitted on [DATE], with diagnoses including hydronephrosis with renal and ureteral calculus obstruction, encounter to nephrostomy and other artificial openings of urinary tract.A care plan initiated 02/15/2025, revealed R29 was admitted with bilateral nephrostomy tubes with a goal of having no signs and symptoms of infection by checking tubing for kinks, monitoring and recording output, monitoring discomfort and notifying physician if no urine output.A hospital Discharge…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure documentation of care pertaining to a nephrostomy catheter site, suprapubic catheter site and Foley catheter site were factual and aligned with actual care provided for 1 of 40 sampled residents (Resident 29). The deficient practice placed residents at risk for receiving substandard quality of care.Findings include:Resident 29 (R29) was admitted on [DATE] and readmitted on [DATE], with diagnoses including hydronephrosis with renal and ureteral calculus obstruction, encounter to nephrostomy catheter and other artificial openings of urinary tract.On 03/11/2026 at 9:40 AM, a licensed practical nurse (LPN) lifted R29's gown which revealed R29 had a suprapubic catheter (a thin, indwelling tube inserted through the lower abdomen into the bladder to drain urine) on left lower quadrant of the abdomen. The LPN used fingers to open abdominal fold and described the insertion site as not clean, had white build up, and no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to ensure physician orders coincided with the documented treatment preferences as indicated on the Physician Order for Life Sustaining Treatment (POLST) form for 1 of 40 sampled residents, (Resident 32). The deficient practice had the potential for residents to receive medical interventions inconsistent with expressed wishes regarding life sustaining treatment. Findings include: Resident 32 (R32) was admitted on [DATE] with diagnoses including unspecified dementia with psychotic disturbance, Alzheimer's disease, and chronic kidney disease. A physician order dated 03/27/2025 documented Do Not Resuscitate (DNR). The POLST dated 09/07/2025 documented R32 was a Full Code, resident lacks decisional capacity. The POLST was signed by the physician and R32's family member. On 03/11/2026 at 10:50 AM, a Unit Manager explained the process for obtaining a resident code status was to explain Full Code versus DNR if resident was alert, if the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure admission care orders which were transcribed into the medical record for a resident's nephrostomy tube, suprapubic catheter and Foley catheter were accurate, complete and were in accordance with facility policy and documented care for the resident's nephrostomy tube and suprapubic catheter aligned with actual care provided for 1 of 40 sampled residents (Resident 29). The deficient practice placed the resident at risk for recurrent urinary tract infection (UTI).Findings include: Resident 29 (R29) was admitted on [DATE] and readmitted on [DATE], with diagnoses including hydronephrosis with renal and ureteral calculus obstruction, encounter to nephrostomy catheter and other artificial openings of urinary tract.On 03/11/2026 at 9:35 AM, R29 laid alert in specialty bed and permitted a surveyor to be present for site assessment of their suprapubic catheter and nephrostomy tube. The Licensed Practical Nurse (LPN) assigned…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure head of bed (HOB) was elevated during tube feeding infusion in accordance with the facility policy for 2 of 40 sampled residents (Resident 53 and 176). The deficient practice placed residents receiving tube feeding at risk for aspiration.Findings include:Resident 53 (R53) was admitted [DATE], with diagnoses including nontraumatic intracranial hemorrhage and gastrostomy status. The quarterly minimum data set (MDS) dated [DATE], revealed R53 had moderately impaired cognition and was receiving nutritional by enteral means. On 03/10/2026 at 9:39 AM, R53 laid awake in low bed with Jevity 1.2 infusing by tube feeding pump at 80 milliliters per hour (ml/per). R53's HOB appeared flat to approximately 10 degrees. On 03/10/2026 at 9:47 AM, a charge nurse entered R53's room and confirmed tube feeding was running and would be turned off at 10:00 AM. The charge nurse confirmed R53's HOB was flat up to approximately 10 degrees.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-13 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure psychotropic medication and opioid side effects were monitored for 2 of 40 sampled residents (Residents 7 and 64). The deficient practice had the potential to place residents at risk for experiencing adverse effects of medications. Findings include: Resident 64 (R64) was admitted on [DATE] with diagnoses including cerebral infarction, atherosclerotic heart disease of native coronary artery, and chronic obstructive pulmonary disease. On 03/10/2026 at 10:10 AM, R64 was lying supine in bed, eyes fluttering when spoken to, unable to stay awake and head dropping to the left side. On 03/10/2026 at 11:51 AM, a Certified Nurse Assistant (CNA) attempted to wake R64 and verbally encouraged R64 to wake up for food consumption. R64 was lying in bed with eyes closed, not eating. R64 responded to name being spoken by opening eyes and closed eyes again. A care plan dated 02/21/2026 documented R64 had insomnia related to altered…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure 1) multiple medications were not crushed altogether instead of individually and 2) a medication with specific instructions to not crush was crushed and administered as such for one unsampled resident (Resident 217). The deficient practice resulted in a significant medication error and placed the resident at risk for potential adverse effects.Findings include: Resident 217 (R217) was admitted on [DATE] with diagnoses including end stage renal disease and hemiplegia and hemiparesis following cerebral infarction.1) Crushing multiple medications togetherOn 03/11/2026 at 8:20 AM, during a medication pass observation, a Licensed Practical Nurse (LPN) prepared R217's routine medications and dispensed the following into a medication cup:-one Buspirone 5 milligrams (mg) tablet-one Hydralazine 25 mg tablet-one Amlodipine besylate 10 mg tablet-one Vitamin C 500 mg tablet- one Aspirin 81 mg chewable tablet-one Vitamin D 1,000…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-13 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and document review, the facility failed to ensure:Open juice containers stored in the nourishment room refrigerator were labeled with an open date and a resident food item stored in the nourishment was labeled with the resident's name and used by date for 3 of 3 nourishment rooms refrigerators inspected.The deficient practice had the potential to increase the risk for foodborne illness.Findings include: On 03/10/2026 at 8:01 AM, 100 Hall nourishment room contained an open one-gallon apple juice container and an opened 3-liter cranberry juice container, which had no labeling.On 03/10/2026 at 8:05 AM, 200 Hall nourishment room contained an open one-gallon apple juice container, a 3-liter cranberry juice container and a resident food item, which had no labeling.On 03/10/2026 at 8:09 AM, 300 Hall nourishment room contained an open one-gallon apple juice container and an opened 3-liter cranberry juice container, which had no labeling.On 03/10/2026 at 8:04 AM, the kitchen team leader stated kitchen staff were responsible for labeling resident beverages…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 28 citations
- Potential for harm · D2026-03-13 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to ensure physician's order for life-sustaining treatment (POLST) was made available to emergency personnel for a hospice resident and failed to maintain hospice paperwork in the facility in accordance with the facility policy and hospice agreement for 1 of 40 sampled residents (Resident 227). The deficient practice resulted in confusion among staff and emergency personnel and placed hospice residents at risk for advanced directives not being honored at end of life.Findings include: Resident 227 (R227) was admitted on [DATE] and readmitted on [DATE], with diagnoses including malignant neoplasm of the bronchus or lung. A POLST dated [DATE], revealed R227 did not have decisional capacity and a family member elected full code or attempt resuscitation in the event of cardiopulmonary arrest.A History and Physical dated [DATE], revealed R227 returned to the facility on [DATE] following hospitalization for acute chronic hypoxic respiratory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-14 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to ensure a sufficient number of nursing staff were scheduled to meet the needs of the residents during the weekends of December 2024 and January through February of 2025. The deficient practice placed the residents at risk for receiving inappropriate and delayed care. Findings include: The Centers for Medicare and Medicaid Services, Payroll-Based Journal (PBJ) Staffing Data Report, dated 07/01/24 through 09/30/2024, documented the facility had excessively low weekend staffing. This was the latest report available. The Daily Staffing Plan which was provided to the surveyors documented the facility staffing needs per unit. The Licensed Nursing and CNA schedule was maintained over two separate shifts; the 6:00 AM-6:30 PM (first shift) revealed five CNAs per unit and four licensed nurses for 100 unit and three licensed nurse each for the 200 and 300 units were needed. The 6:00 PM-6:30 AM (second shift) also revealed five CNAs per unit and four licensed nurses for 100 unit and three licensed nurse each for the 200…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-14 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and document review, the facility failed to remove discontinued and expired medications and supplies from the active supply in 2 of 3 medication rooms. This deficient practice had the potential to result in medication errors, including the unintentional administration of discontinued medications, posing a risk to resident safety and well-being. Findings include: On 02/13/25 at 9:11 AM, the medication room in 200 Hall was inspected, accompanied by a Licensed Practical Nurse (LPN1). The LPN indicated the Licensed Nurse on duty was responsible for monitoring expiration dates and discontinued medications, with the Unit Manager overseeing the process. The LPN explained expired and discontinued medications should have been separated or removed from the active supply for destruction or return to the facility. The LPN confirmed the following medications had been discontinued for discharged residents, and some had expired. The LPN explained these medications had already been removed from the active supply but was unaware of the reason for being…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-14 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and document review, the facility failed to ensure Preadmission Screening and Resident Review (PASARR) level two referrals were completed for residents with newly identified psychiatric diagnoses for 5 of 35 sampled residents (Residents 24, 119, 110, 88 and 81). The deficient practice had the potential to deprive the residents of concern of necessary behavioral health services. Findings Include: Resident #24 (R24) R24 was re-admitted on [DATE], with diagnoses including congestive heart failure, type 2 diabetes mellitus, chronic pain syndrome, and bipolar disorder. A PASARR level one document dated 10/19/2018, revealed R24 did not have dementia, mental illness (MI), intellectual disability (ID), mental retardation (MR), or any related condition (RC) and was deemed appropriate for nursing facility (NF) placement. A review of the resident's medical notes revealed R24's bipolar disorder was diagnosed on [DATE], during an admit at an acute care hospital. A review of the recent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-14 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure comprehensive care plans were revised to reflect new interventions, specifically, a nutrition care plan for 2 of 35 sampled residents (Residents 110 and 84) and a care plan for functional abilities and mobility for 2 of 35 sampled residents (Residents 156 and 67). The deficient practice had the potential to deprive residents of necessary interventions to maintain overall well-being. Findings include: Nutrition Care Plan Resident 110 (R110) R110 was admitted on [DATE], with diagnoses including hemiplegia and hemiparesis following cerebral infarction. Review of R110's medical record revealed R110 had a recorded weight of 172 pounds (lbs.) on 09/29/2024 and 157 lbs. on 12/29/2024 or a significant weight loss of 8.72 percent (%) over a three-month period. A physician's order dated 01/13/2025, documented R110 would be provided 1:1 assistance with meals at slow pace. On 02/12/2025 at 7:37 AM, R110 laid awake in bed with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-14 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure restorative nursing services were provided for 2 of 35 sampled residents (Residents 156 and 67) . This failure had the potential to result in increased pain, worsening contractures, reduced mobility, and a decline in the resident's overall quality of life. Findings include: Resident 156 (R156) R156 was admitted on [DATE], with diagnoses including hemiplegia and hemiparesis following cerebral infarction affecting left dominant side. On 02/11/2025 at 10:04 AM, R156 was awake and alert in bed. R156 expressed having issues with not receiving restorative nursing services because the facility only had one restorative nurse aide (RNA). R156 indicated receiving physical therapy (PT) and occupational therapy (OT) services on admission but when insurance stopped covering the PT/OT services, the resident was placed on RNA services which used to be provided three times a week. R156 indicated two RNAs quit in October 2024…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure feeding assistance was provided timely for residents with orders for one-on-one (1:1) feeding assistance with meals for 2 of 35 sampled residents (Residents 110 and 84). The deficient practice potentially contributed to the residents' significant weight loss. Findings include: Resident 110 (R110) R110 was admitted on [DATE], with diagnoses including hemiplegia and hemiparesis following cerebral infarction. Review of R110's medical record revealed R110 had a recorded weight of 172 pounds (lbs.) on 09/29/2024 and 157 lbs. on 12/29/2024 or a significant weight loss of 8.72 percent (%) over a three-month period. A physician's order dated 01/13/2025, documented R110 would be provided 1:1 assistance with meals at slow pace. On 02/12/2025 at 7:37 AM, R110 laid awake in bed with television on. A breakfast tray was observed on the bedside table which included scrambled eggs with melted cheese, pureed bread, a carton of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-14 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure the enteral feeding was completely delivered as ordered or the duration of the order was clarified for 1 of 35 sampled residents (Resident 105), and the head of the bed was elevated during enteral infusion for 1 of 35 sampled residents (Resident 136). This failure could result in inadequate nutrition and hydration and an increased risk of aspiration pneumonia or other complications for residents. Findings include: Resident 105 (R105) R105 was admitted on [DATE], with diagnoses including bed confinement and gastrostomy. A Physician Order dated 09/16/2024 documented to infuse Jevity 1.2 tube feeding formula, volume: 1400 milliliters (ml), calories: 1680, rate: 70 ml per hour. A Care Plan dated 06/06/2022, documented R105 required tube feeding (TF) related to Pelizaeus-Merzbacher disease (a rare genetic condition that causes movement and coordination problems due to faulty nerve protection). The goal was to maintain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-14 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure a physician's order for Oxygen (O2) use and care orders were obtained and implemented, and Oxygen saturation was monitored for 1 of 35 sampled residents (Resident 68). This deficient practice had the potential to result in improper Oxygen administration, delays in necessary treatment, and potential harm to the resident's health and well-being. Findings include: Resident 68 (R68) R68 was admitted on [DATE], with diagnoses including shortness of breath and pulmonary disease. On 02/11/2025 at 8:51 AM, R68 was lying in bed with eyes closed. O2 was flowing at 2 liters per minute (LPM) via nasal cannula connected to the wall O2, and the humidifier bottle was undated and empty. No signs or symptoms of respiratory distress were noted. On 02/12/2025 at 10:25 AM, R68 was lying in bed, awake, and verbally responsive. O2 was flowing at 2 LPM via nasal cannula, and the humidifier bottle remained undated and empty. R68 indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-14 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure a physician's order for dialysis was transcribed, the dialysis access was monitored, and vital signs were obtained and documented pre- and post- dialysis for 1 of 35 sampled residents (Resident 166). This deficient practice could have the potential to increase the risk of bleeding, infection, hypotension, and inadequate dialysis, compromising the resident's health and safety. Findings include: Resident 166 (R166) R166 was admitted on [DATE] and readmitted on [DATE], with diagnoses including end stage renal disease and dependence on renal dialysis. The Quarterly Minimum Data Set, dated [DATE], documented the brief interview of mental status for R166 with a score of 15/15, indicating cognitive status was intact and dialysis had been provided. On 02/11/2025 at 9:17 AM, R166 was verbally alert and oriented, seated in the wheelchair, with a dialysis port in place on the right chest. R166 indicated receiving dialysis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-14 · tag F0838 — failed to assess facility resources and resident needs — isolatedConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure the Facility Assessment (FA) was updated to reflect accurate and current staffing needs of the facility and residents, and all required FA components were accurately documented. This deficient practice has the potential to deprive the residents of needed care. Findings include: The FA, updated 01/02/2025, lacked the following documentation: - The care required by the resident population, using evidence-based, data-driven methods which consider the types of diseases, conditions, physical and behavioral health needs, cognitive disabilities, or overall acuity - Services provided, such as physical therapy, pharmacy, behavioral health, and specific rehabilitation therapies - A facility-based and community-based risk assessment, utilizing an all-hazards approach - Active involvement of Nursing home leadership and management in the Facility Assessment process -Information on the staffing levels needed for specific shifts, such as day, evening, and night and adjusted as necessary based on changes to resident population On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-14 · tag F0867 — failed to act on quality-improvement findings — isolatedSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and document review, the facility failed to ensure the Quality Assurance Performance Improvement Plan (QAPI) program 1) followed through on the facility's performance improvement project (PIP) for staffing shortage, 2) conducted a root cause analysis on the facility's high staff turnover rate, and 3) maintained oversight over low weekend staffing patterns. The deficient practice had the potential to negatively impact the quality of care provided to residents. Findings include: Staffing Shortage PIP The facility's QAPI plan reviewed January 2024, documented performance improvement projects were a concentrated effort towards a particular problem which may be on one area of the facility or facility wide. The PIP involved gathering information systematically to clarify issues, or problems and intervening to make improvements. The facility conducted PIPs to examine and improve care and services in areas which the facility has identified as needing attention. A PIP titled Staffing Shortage initiated on 12/31/2021, documented a root cause of pay rate and benefits. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-02-14 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, document review, and interview, the facility failed to prevent the following in a nourishment room: a staff member from consuming a drink, a trash can overflowed onto the floor, cubed ice placed inside a handwashing sink, and loose cubed iced on the bottom and around the food in a freezer. The failed practice had the potential to cause the spread of bacteria in the nourishment room. Findings include: On 02/11/2025 at 8:30 AM, in the 300 hall nourishment room, a staff member was observed sitting on a chair next to the handwashing sink and drank from a small cup filled with liquid, a clear bag with a knot tied on top filled with cubed ice was inside the handwashing sink, the trash can overflowed onto the floor, and loose cubed ice was covering the bottom of the freezer and around food products. On 02/11/2025 at 8:30 AM, the Food Service Director asked the staff member to exit the room, removed the chair, and advised the staff member they were not to drink in the nourishment room. The Food Service Director explained did not know why bagged ice was placed in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-29 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure a resident was treated with dignity and respect by facility staff not assisting with resident hygiene for 1 of 4 sampled residents. This had the potential to cause psychosocial distress to the resident. Findings include: Resident #2 (R2) R2 was admitted to the facility on [DATE], with diagnoses including traumatic hemorrhage of the cerebrum, type 2 diabetes mellitus, chronic obstructive pulmonary disease, muscle wasting and atrophy, and dysphagia. R2 was observed in bed wearing a clean medical gown with the covers pulled up to the chest. The resident was not shaven and had a beard covering the face. There was no wheelchair or assistive device on the resident's side of the room. On 10/23/2024 at 10:20 AM, R2 verbalized was admitted into the facility with very few clothes and the clothes which did come with the resident were too hot to wear so prefers to wear the gowns the facility provides. The resident verbalized…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-15 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and document review, the facility failed to discard an expired food item and ensure 1 of 3 nourishment refrigerator temperatures were maintained. The deficient practice had the potential to place the residents at risk for a foodborne illness. Findings include: On 03/12/2024 at 7:44 AM, an initial kitchen tour was conducted with the Dietary Director. On 03/12/2024 at 8:01 AM, the walk-in refrigerator had 10 cartons of thickened dairy beverage with a best before date of 02/07/2024. The Dietary Director acknowledged the food item and best before date. On 03/12/2024 at 8:30 AM, the Dietary Director indicated there were three nourishment refrigerators in the facility. The 100-hall nourishment refrigerator internal thermometer read 49 degrees Fahrenheit and contained 24 individual servings of milk cartons. One milk carton was temped at 49.3 degrees Fahrenheit. The Dietary Director was present and acknowledged the temperature of the refrigerator and milk were out of range. On 03/13/2024 at 2:47 PM, the Dietary Director verbalized the Assistant Dietary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-15 · tag F0908 — failed to keep essential equipment working — patternKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interview, and document review, the facility failed to ensure preventative maintenance (PM - the regular inspection, cleaning, and servicing of medical equipment to ensure they are in good condition and can perform their intended function correctly) was completed for medical equipment (Oxygen concentrators, nebulizer machines and enteral feeding pumps) utilized in the facility. The deficient practice had a potential for unmaintained, inefficient, and unsafe medical equipment used for resident care. Findings include: On 03/12/2024 at 1:07 PM, observed at the bedside table of room [ROOM NUMBER]-B was a nebulizer machine. The PM sticker documented, Last PM 04/2022, Next PM 04/2023. On 03/12/2024 at 1:25 PM, observed at the bedside table of room [ROOM NUMBER]-A was a nebulizer machine. The PM sticker documented, Last PM 04/2022, Next PM 04/2023. Next to the bed was an Oxygen concentrator machine. The PM sticker documented, Last PM 02/2022, Next PM 02/2023. 03/14/2024 at 8:38 AM, a licensed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-15 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and document review the facility failed to ensure an advance directive acknowledgement was obtained for 2 of 35 residents (Residents 82, and 106)), and information was provided in a language the resident understands for 1 of 35 residents (Resident 276). The deficient practice had the potential to deny the resident of emergency medical treatment, the right to request, deny, or discontinue treatment. Findings include: Resident 82 (R82) R82 was admitted on [DATE] and readmitted on [DATE] with diagnoses including unspecified dementia and depression. The facility policy titled Advance Directives (revised 2016), documented upon admission the resident would be provided written information concerning the right to refuse or accept medical or surgical treatment and to formulate an advance directive. If the resident was unable to receive information about the right to formulate an advance directive the information would be provided to the legal representative. On 03/13/2024 in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-15 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview record and document review, the facility failed to ensure beneficiary discharge notifications were followed per Medicare delivery of notices guidelines and issuance of advance beneficiary notices for residents who decided to remain at the facility after skilled services were terminated for 3 unsampled residents (Resident 216, 217 and 215). The deficient practice had a potential for a resident/resident representative to not be properly informed of the termination of Medicare coverage and the potential financial costs of services if to remain at the facility. Findings include: Resident 216 (R216) was admitted on [DATE]. R216 was issued a Notice of Medicare Non-Coverage (NOMNC) with a Last Cover Date (LCD) of 12/22/2023. R215's NOMNC notification notes documented the public guardian was notified via telephone calls and voice mails were left. There were three documented attempts: 12/20/2023 at 10:30 AM, 12/21/2023 at 10:47 AM, and on 12/22/2023 at 11:00 AM. The medical record lacked documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record and document review, the facility failed to ensure comprehensive care plans were revised for the management of edema (swelling) with the corresponding diagnosis for 1 of 35 sampled residents (resident 188). The deficient practice had a potential for staff not to provide personalized care for a resident. Findings include: Resident 188 (R188) R188 was admitted on [DATE], with diagnoses including venous insufficiency and fluid overload. On 03/12/24 on 12:56 PM, R188 indicated going for consultation visits to the cardiologist and having procedures to address the edema on the lower extremities. Observed R188 had left lower leg edema. R188's medical records revealed a cardiology consult dated 01/23/2024, documented Diagnosis: venous insufficiency. Findings: Successful vein ablation. Recommendations: The patient to return in one week. R188's medical records revealed cardiology consult dated 02/28/2024, documented diagnosis: Venous insufficiency and edema. Recommendations: the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, and document reviews, the facility failed to ensure the following: 1) The consultation recommendation was followed for 1 of 35 sampled residents (Resident 188). 2) The coagulation laboratory test order was transcribed and completed prior to percutaneous endoscopic gastrostomy (PEG) (a flexible feeding tube inserted through the abdominal wall into the stomach, allowing direct delivery of nutrition, fluids, and medications) tube removal as ordered for 1 of 35 sampled residents (Resident 99), and 3) The medications were given within the prescribed time for 2 of 35 sampled residents (Residents 117 and 182). The deficient practices could have led to complications such as bleeding or clotting, ineffective treatment, a lack of necessary care, and compromised health and safety of the residents. Findings include: 1) Resident 188 (R188) R188 was admitted on [DATE], with diagnoses including venous insufficiency and fluid overload. On 03/12/24 at 12:56 PM, R188 indicated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review and document review, the facility failed to ensure hand rolls were applied as recommended for 1 of 35 sampled residents (Resident 70). The deficient practice had a potential for resident to develop further contractures of an extremity/joint. Finding include: Resident 70 (R70) R70 had an initial admission date of 08/08/2016, with diagnoses including traumatic brain injury with chronic respiratory failure and persistent vegetative state. On 03/12/2024 at 10:31 AM, R70 was observed with right hand and wrist contracture. No splint was applied. No splint was seen in the close vicinity or at the bedside stand. R70's Physician's order documented on the Special Instructions: Patient to have right hand towel roll and left hand towel roll, 6 to 8 hours per day, clean and dry hands - 6 days per week. R70's treatment administration record (TAR) or Medication Administration records (MAR) does not reflect the resident's special instructions. On 03/13/2024 at 2:29 PM, R70 was observed with no towel rolls in the hands. On 03/14/2024 at 10:40 AM, R70…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure Neuro checks were completed and care plan updated following a resident's unwitnessed fall, for 1 of 35 Residents (Resident 138). The deficient practices had the potential to significantly increase the risk of injury from falls. Findings include: Resident 138 (R138) R138 was admitted on [DATE], with diagnoses including dementia, hypotension, and altered mental status. R138's Annual History and Physical dated 10/10/2023, documented R138 was noted to be confused with a past history of Alzheimer's dementia and altered mental status. R138 remained in the facility for long-term care, and the plan included fall precaution. The Clinical admission dated 10/28/2021, documented R138 was confused. The Quarterly Brief Interview of Mental Status dated 01/30/2024, documented a score of 3/15, which indicated R138's cognitive status was severely impaired. The Minimum Data Set, dated [DATE], documented R138's functional status with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure the suprapubic size 16 French urinary catheter was inserted or the order was clarified for 1 of 35 sampled residents (Resident 152). The deficient practice could have the potential to have caused trauma, severe discomfort, urinary complications, injury, or harm. Findings include: Resident 152 (R152) R152 was admitted on [DATE] and readmitted on [DATE], with diagnoses including acute pyelonephritis, acute kidney failure and neuromuscular dysfunction of bladder. The Clinical admission Evaluation dated 05/16/2023, documented R152 was admitted with suprapubic catheter and the catheter size was not mentioned or documented. The Internal Medicine Progress Note dated 08/26/2023, documented R152 had suprapubic catheter for neurogenic bladder with a plan to continue suprapubic catheter care. A Physician order dated 08/22/2023, dated suprapubic catheter size 16 x (times) 30 milliliters (ml) water balloon for neurogenic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and document review, the facility failed to ensure: 1) The resident's percutaneous endoscopic gastrostomy (PEG) (a flexible feeding tube inserted through the abdominal wall into the stomach, allowing direct delivery of nutrition, fluids, and medications) tube was monitored post removal, cleansed, and the dressing changed, and 2) The pre- and post-PEG tube removal orders were transcribed as ordered, nothing by mouth status and clear liquid diet were implemented as ordered for 1 of 35 sampled residents (Resident 99). The deficient practices could have the potential to result in significant harm or complications, such as infection, improper care, missed necessary treatments, or other adverse outcomes. Findings include: Resident 99 (R99) R99 was admitted on [DATE] and readmitted on [DATE], with diagnoses including dysphagia (difficulty swallowing) and gastrostomy status. 1) On 03/12/2024 at 12:15 PM, a Certified Nursing Assistant (CNA) was provided with the lunch tray…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review and document review, the facility failed to ensure medication timed with meals was administered and documented as coded in the medication administration record (MAR) for 1 of 35 sampled residents (Resident 16). The deficient practice had a potential for a resident to miss out on a medication and to properly document missed doses of a medication. Findings include: Resident 16 (R16) R16 had an initial admission date of 12/11/2019, with diagnoses of end stage renal disease and dependence with renal dialysis. On 03/12/2024 at 9:45 AM, R16 indicated had not yet received morning medications. R16 indicated at times nurses would bring the resident's phosphate binders (medication used to decrease the absorption of phosphate from food in the digestive tract) after mealtime. R16 indicated when nurses bring phosphate binder medication after mealtime, the resident had no choice but to refuse the medication due to it serves no more purpose. R16 confirmed eating breakfast more than an hour ago and still has not yet received morning phosphate binders.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-15 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to ensure a valid consent for the use of psychotropic medications was obtained for 1 of 35 sampled residents (Resident 57). The deficient practice had the potential for a resident/resident representative not being properly informed of the risk and benefits of a prescribed psychotropic medication. Findings include: Resident 57 (R57) R57 was admitted on [DATE] with diagnosis including unspecified psychosis, unspecified dementia, major depressive disorder, and generalized anxiety disorder. A Quarterly Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) was not conducted as R57 was rarely/never understood, had short and long term memory problems, and had severely impaired cognitive skills for daily decision making. A physician order dated 11/28/2022 documented Zoloft tablet 50 milligrams (MG). Give three tablets totaling 150 MG by mouth one time a day for depression, sad facial expressions. A physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-15 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record reviews, and document reviews, the facility failed to ensure their medication error rate was below five (5) percent (%) when two errors were identified with 27 opportunities observed, calculating an error rate of 7.41 %. Failure to follow physician orders and timely administer medications posed a potential risk of injury or harm to the resident. Findings include: 1) Resident 117 (R117) R117 was admitted on [DATE] and readmitted on [DATE], with diagnoses including asthma and malignant neoplasm of skin. A Physician order dated 02/20/2024, documented Cetirizine extended release (ER) tablet 120 milligrams (mg) to be administered daily at 7:00 AM. On 03/14/2024 at 7:42 AM, during medication pass observation, a Registered Nurse 1 (RN1) prepared R117's medications except Cetirizine 120 mg. RN1 indicated the Cetirizine was not administered due to unavailability. The Medication Administration (MAR) History dated 03/14/2024, documented the Cetirizine was not administered due to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-15 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and document review, the facility failed to ensure blood thinner or anticoagulant medication had been held before percutaneous endoscopic gastrostomy (PEG) (a flexible feeding tube inserted through the abdominal wall into the stomach, allowing direct delivery of nutrition, fluids, and medications) tube removal as ordered for 1 of 35 sampled residents (Resident 99). The deficient practice could have the potential to cause serious bleeding complications. Findings include: Resident 99 (R99) R99 was admitted on [DATE] and readmitted on [DATE], with diagnoses including dysphagia (difficulty swallowing) and gastrostomy status. A Skin/Wound Care Progress Note, dated 03/07/2024, documented the wound care team, nurse practitioner, and wound physician at bedside for the removal of R99's PEG tube. The administration of blood thinners to R99 was held before removal and could be resumed after the procedure, as ordered. R99's medical record lacked documented evidence the physician's order to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$40,359 in federal fines across 1 penalty.
- $40,359 — penalty dated 2024-10-29
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Part of a chain
This home belongs to IL & JOAN LEE — 4 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →
| Rating | This home | Chain avg | |
|---|---|---|---|
| Overall | 1 of 5 | 2.0 | -1.0 vs chain |
| Health inspection | 2 of 5 | 2.5 | -0.5 vs chain |
| Staffing | 4 of 5 | 2.8 | +1.2 vs chain |
| Quality measures | 1 of 5 | 2.8 | -1.8 vs chain |
The other 3 homes this chain runs (chain average 2.0★, per CMS)
A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| BARRERA, ODESSA | Individual | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/16/2021 |
| LEE, IL | Individual | DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/03/2002 |
| LEE, JOAN | Individual | DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/10/2002 |
| LOPEZ, MARK | Individual | DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 06/01/2024 |
| LEE HOSPITAL CONSULTING INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 01/01/2012 |
CMS files one row per role, so the 17 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 82% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NV
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Nevada Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 295073. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.