No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Alpine Skilled Nursing And Rehabilitation Center

3101 Plumas St, Reno, NV 89509 · For profit - Limited Liability company · 189 certified beds · (775) 829-7220 Medicare & Medicaid certified

Call the home — (775) 829-7220 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citations on record (F0600, F0602) — most recent Dec 2024Resident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0758)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Dec 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (2/5)
  • about 23% of its spending goes to commonly-owned related companies

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1101 W Moana Ln · (775) 322-8883 · Call to confirm hours
Pharmacy
Walgreens0.7 mi
3495 S Virginia St · (775) 824-0802 · Call to confirm hours
Grocery
630 Robinhood Dr
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.8%12.6%15.4%worse
Long-stay residents who lose too much weight1.8%5.5%5.4%better
Long-stay residents with a catheter left in their bladder1.7%1.6%0.9%worse
Long-stay residents with a urinary tract infection2.4%1.9%2.0%worse
Long-stay residents with depressive symptoms7.1%5.1%6.5%typical
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.5%2.0%3.3%better
Long-stay residents whose ability to walk worsened18.3%13.5%16.1%worse
Long-stay residents on antianxiety or hypnotic medication8.8%22.2%18.9%better
Long-stay residents given the seasonal flu vaccine91.2%89.6%95.3%typical
Long-stay residents with pressure ulcers5.2%5.4%4.7%worse
Long-stay residents with worsening bladder/bowel control19.9%15.5%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table13.3%17.1%17.1%better
Short-stay residents who newly got an antipsychotic medication1.6%1.8%1.4%worse
Short-stay residents given the seasonal flu vaccine92.6%80.7%79.4%better
Short-stay residents rehospitalized after admission15.9%23.2%22.6%better
Short-stay residents with an outpatient ER visit13.7%9.6%12.0%worse
Long-stay hospitalizations per 1,000 resident days2.571.851.67worse
Long-stay outpatient ER visits per 1,000 resident days2.531.451.80worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

49.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 232 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

49.6%U.S. median 51.5%
Got home and stayed home
10.8%U.S. median 10.7%
Went back to hospital
45.6%U.S. median 56.6%
Met the expected recovery
0.38U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.11hours / resident / day
Occupational therapy
0.13hours / resident / day
Speech therapy

Met the expected recovery: 45.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 68 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 64% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 18% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF49.6%CMS range 43.2–54.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.8%CMS range 7.8–14.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge45.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge44.1%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge25.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified74.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting98.4%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge77.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.1%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.8%CMS range 4.8–10.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.141.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.53
RN hours/ resident / day
0.95
LPN hours/ resident / day
1.53
Aide hours/ resident / day
3.01
Total nurse hours/ resident / day
0.57
RN hoursweekends
53.8%
Total nursing turnover
33.3%
RN turnover

How full it usually is: this home is certified for 189 beds and averages 155.3 residents a day — about 82% occupied, or roughly 34 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.01 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.53 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.72 hrs/resident/day on weekends vs 3.13 on weekdays — 13% thinner on weekends. RN hours go from 0.52 to 0.57 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2026-04-02)
11
at the previous standard inspection (2025-01-13)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 10 most serious are shown; the remaining 31 are one tap away and print in full.

  • Potential for harm · Ecited before2026-04-02 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to follow infection control guidelines. Specifically, staff failed to properly disinfect goggles used in droplet precaution isolation rooms for 3 of 9 residents (Resident (R) 34, R51, and R77), failed to wear the required mask while in a droplet precaution isolation room for 1 of 9 residents (R34), and failed to ensure glucometer [blood sugar testing device] checks were performed in a manner to prevent infection for one resident (R60). These failures had the potential to result in the spread of infection to staff and residents.Findings include: 1. Review of R34's admission Record located under the Profile tab in the electronic medical record (EMR) indicated R34 was admitted to the facility on [DATE] with diagnoses of Parkinson's disease and severe protein calorie malnutrition. Review of R34's Nursing Progress Notes located under the Progress Note tab in the EMR and dated 03/23/26 at 3:29 PM indicated R34 tested…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-04-02 · tag F0881 — failed to use antibiotics responsibly — pattern
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, document review, and review of McGeer's criteria, the facility failed to have an Antibiotic Stewardship Program consistent with current standards of practice for the prescribing of an antibiotic for 4 of 4 residents (Resident (R) 83, R33, R126, and R85) reviewed for antibiotic stewardship out of a total sample of 33 residents. This failure had the potential to result in the unnecessary use of antibiotics, increasing the risk of antibiotic resistance and adverse medication-related side effects for residents. Findings include:1. Review of R83's undated admission Record located under the Profile tab in the electronic medical record (EMR) indicated R83 was admitted to the facility on [DATE] with the diagnoses of chronic obstructive pulmonary disease (COPD) and congestive heart failure (CHF). Review of R83's Nursing Progress Notes located under the Progress Note tab in the EMR indicated on 07/31/25 at 5:08 AM the nurse documented, . Dipstick Result: Leukocytes: +1 . There were no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-02 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to ensure medication at the bedside was assessed for self-administration for 1 of 33 sampled residents (Resident (R) 60). This failure placed the resident at risk of receiving more medication than prescribed.Findings include:Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed R60 was admitted to the facility on [DATE] with a diagnosis of allergic rhinitis (commonly known as hay fever or nasal allergies).Review of an 02/13/26 Physician Orders located in the Orders tab of the EMR revealed, Fluticasone Propionate Nasal Suspension (allergy nasal spray) 50 MCG [micrograms] 1 spray in both nostrils in the morning for Allergies.Review of the quarterly Minimum Data Set (MDS) located in the MDS tab of the EMR with an Assessment Reference Date (ARD) of 03/12/26 revealed R60 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15, which indicated R60 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-02 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record review, and review of facility policy, the facility failed to ensure 1 of 33 sampled residents (Resident (R)114) was given the opportunity to make choices regarding his shower preference. This failure placed the resident at risk for a diminished quality of life.Findings include:Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed R114 was admitted to the facility on [DATE] with a diagnosis of amyotrophic lateral sclerosis (ALS - a progressive neurodegenerative disease that destroys motor neurons in the brain and spinal cord), muscle weakness, and a need for assistance with personal cares.Review of the 02/06/26 Activity Interview for Daily Preferences located in the Assessments tab of the EMR, R114 was asked, How important is it to choose between a tub bath, shower, bed bath, or sponge bath. R114 responded, Somewhat important. R114 was asked, What type of bath do you prefer. R114 responded, Shower.Review of the admission Minimum Data…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of facility policy, the facility failed to develop a care plan related to activities for 1 of 3 residents (Residents (R) 114) reviewed for activities out of a total sample of 33 residents. This failure placed residents at risk for a diminished quality of life.Findings include:Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed R114 was admitted to the facility on [DATE] with a diagnosis of amyotrophic lateral sclerosis (ALS-a fatal progressive neurodegenerative disease).Review of the Activities Initial Assessment, dated 02/09/26, located in the Assessments tab of the EMR revealed that R114 enjoyed bingo, social events, being outside, one-to-one visits, movies, using his iPad, and audiobooks.Review of the Minimum Data Set (MDS) located in the MDS tab of the EMR with an Assessment Reference Date (ARD) of 02/12/26 revealed R114 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated R114…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, record review, and review of the facility policy, the facility failed to ensure the Comprehensive Care Plan was updated/revised for 3 of 33 sampled residents (Residents (R) 8, R56 and R68). The facility failed to update/revise the Behavior Care Plan to include resident specific interventions/approaches for R8 and R56. In addition, the facility failed to update/revise the care plan related to respiratory services for R68. These failures placed residents at risk for unmet care needs and a diminished quality of life.Findings include: 1. Review of the admission Record located in the Profile tab of the electronic medical record (EMR) revealed R8 was admitted to the facility on [DATE] with diagnoses that included cognitive communication deficit, adjustment disorder with mixed disturbance of emotions and conduct (a stress-related condition combining emotional distress (anxiety/depression) with behavioral issues.) Review of the Behavior Care Plan located in the Care Plan tab of the EMR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to initiate a care plan for heart failure, notify the physician of weight gain experienced in a five day period, follow and document the 1500 milliliter fluid restriction ordered, document why physician orders were not carried out by staff, and document a change in condition for one of one resident (Resident (R) 160) reviewed for congestive heart failure out of a total sample of 33 residents. Despite R160's diagnosis of congestive heart failure, recent six-pound weight gain in five days, and ordered fluid restriction, intravenous (IV) fluids were prescribed without documented reassessment of fluid status, intake/output monitoring, or evidence the order was carried out. These failures had the potential for R160 to experience fluid overload, decompensation, or the risk of rehospitalization.Findings include: Review of R160's admission Record located under the Profile tab in the electronic medical record (EMR) indicated R160 was admitted to the facility 03/21/26 with the diagnosis of NSTEMI (heart attack) and congestive heart…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to ensure oxygen and respiratory therapies were administered in accordance with physician orders and professional standards of practice. The facility also failed to ensure staff recognized and intervened when ordered respiratory treatments were not delivered effectively for 2 of 33 sampled residents (Resident (R) 68 and R138). This deficient practice placed residents at risk for low oxygen levels, ineffective treatment, respiratory compromise, infection, and impaired cognition.Findings include:1. Review of R68's admission Record, located under the Profile tab in the electronic medical record (EMR), revealed R68 was re-admitted to the facility on [DATE] with diagnoses including chronic obstructive pulmonary disease (COPD), hypertensive heart disease with heart failure, and functional quadriplegia (the complete inability to move due to severe physical disability or frailty, rather than direct brain or spinal cord…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-02 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and policy review, the facility failed to update physician orders and ensure medication labels accurately reflected the current route of administration of medication when a resident with a feeding tube began taking medications by mouth for 1 of 5 residents (Resident (R) 84) reviewed for medication administration out of a sample of 33 residents. This deficient practice placed the resident at risk for aspiration, ineffective medication delivery, and adverse outcomes related to improper route of administration.Findings include:Review of R84's admission Record, located under the Profile tab in the electronic medical record (EMR), revealed R84 admitted to the facility on [DATE] with diagnoses including aphasia following cerebral infarction and gastrostomy status.Review of R84's quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 01/01/26, located under the MDS tab of the EMR revealed a Brief Interview for Mental Status (BIMS) score of zero out…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-11 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to protect a resident's right to a dignified existence without discrimination when a resident-to-resident verbal altercation involved the use of racial slurs for 1 of 11 sampled residents (Resident #11). This deficient practice had the potential to result in psychosocial harm. Findings include: Resident #10 Resident #10 was admitted to the facility on [DATE], and readmitted on [DATE], with a diagnosis of bipolar disorder, unspecified. Resident #10's care plan included a focus initiated on 12/05/2024, documenting Resident #10 demonstrated a potential for verbally aggressive behaviors as evidenced by yelling out related to a cognitive communication deficit and bipolar disorder. A nursing narrative note, dated 05/28/2025, documented Resident #10 walked past another resident's room. The other resident was on the phone and yelled at Resident #10 to get away. Resident #10 yelled out a racial slur. The Nurse spoke with the other…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 31 citations
  • Potential for harm · D2025-06-11 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure an allegation of verbal abuse was investigated and reported to the State Agency (SA) for 1 of 11 sampled residents (Resident #11). This deficient practice had the potential to result in psychosocial harm due to allegations of abuse not being thoroughly investigated and protections not put in place to prevent future abuse. Findings include: Resident #10 Resident #10 was admitted to the facility on [DATE], and readmitted on [DATE], with a diagnosis of bipolar disorder, unspecified. Resident #10's care plan included a focus initiated on 12/05/2024, documenting Resident #10 demonstrated a potential for verbally aggressive behaviors as evidenced by yelling out related to a cognitive communication deficit and bipolar disorder. A nursing narrative note, dated 05/28/2025, documented Resident #10 walked past another resident's room. The other resident was on the phone and yelled at Resident #10 to get away. Resident #10 yelled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a resident with a history of nicotine dependence had a care plan to address the resident's stated plans to continue smoking for 1 of 11 sampled residents (Resident #2). This deficient practice had the potential to result in facility staff being unaware of a resident's behavior and stated desire to continue smoking while wearing oxygen with the potential for the resident to suffer severe harm or death from burns as the result of smoking with oxygen in use from lack of care planned interventions to prevent adverse outcomes associated with the behavior. Findings include: Resident #2 Resident #2 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including nicotine dependence, cigarettes, uncomplicated and chronic obstructive pulmonary disease, unspecified. A Facility Reported Incident (FRI), dated 06/06/2025, documented the resident's wheelchair was on fire in the facility parking lot and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-11 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure resident care plans were updated after a resident-to-resident altercation for 2 of 11 sampled residents (Residents #10 and #11). This deficient practice has the potential to result in a resident not receiving care and services to meet their needs and prevent further altercations and psychosocial harm. Findings include: Resident #10 Resident #10 was admitted to the facility on [DATE], and readmitted on [DATE], with a diagnosis of bipolar disorder, unspecified. A nursing narrative note, dated 05/28/2025, documented Resident #10 walked past another resident's room. The other resident was on the phone and yelled at Resident #10 to get away. Resident #10 yelled out a racial slur. The Nurse spoke with the other resident who confirmed the incident and verbalized doing their best to stay away from Resident #10, but Resident #10 kept coming back. The residents had a history involving the police. A communication note dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a resident with a history of nicotine dependence and stated plans to continue smoking was adequately supervised to prevent the resident from experiencing a preventable accident while smoking with oxygen in place for 1 of 11 sampled residents (Resident #2) and two residents were not near Resident #2 while the resident was smoking with oxygen in place (Resident #3 and #4). This deficient practice had the potential to result in residents suffering burns causing severe pain and a decline in quality of life. Findings include: Resident #3 Resident #3 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including multiple sclerosis, muscle weakness (generalized), and chronic obstructive pulmonary disease, unspecified. Resident #4 Resident #4 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including chronic obstructive pulmonary disease, unspecified and pain,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-01-13 · tag F0584 — failed to keep a safe, clean, comfortable home — widespread
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and document review, the facility failed to ensure a comfortable ambient air temperature was provided to residents (Resident #59, #19, #76, #30, #123, #104, #1, #2, #106, and #41) using the communal shower rooms in 3 of 3 facility shower rooms with temperatures of 62.1 degrees Fahrenheit (F), 62.4 F, and 67.6 F. This deficient practice had the potential to cause residents widespread discomfort before, during and after showers. Findings include: Resident #59 Resident #59 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including need for assistance with personal care and polyneuropathy, unspecified. On 01/07/2025 at 8:03 AM, Resident #59 verbalized it was a little chilly in the shower room and it was not very comfortable. Resident #19 Resident #19 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including need for assistance with personal care and chronic obstructive pulmonary disease,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-13 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure expired medications were removed from 2 of 3 medication storage rooms, and a wound care cart containing potentially hazardous opened treatment items remained secured. The opened items in the unsecured wound care cart had the potential to be available to resident's in and around the 400 Hall and the 400 Hall nurses' station. Findings include: Expired Medication On 01/09/2025 at 7:59 AM, the following expired medications were located in the [NAME] medication storage room: -Geri Care Iron Liquid Supplement, one 16 ounce (oz) bottle, expired 12/2024. -Tubersol tuberculin purified protein derivative five tub (T) unit (U) per 0.1 milliliters vial, three vials, all vials opened and unmarked with a date of opening. On 01/09/2025 at 8:03 AM, the Unit Manager (UM) confirmed the Iron Liquid Supplement had expired 12/2024. The UM also confirmed none of the three vials of Tubersol were marked with a date of opening and would be considered expired as there was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-13 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and document review, the facility failed to ensure the facility's electronic health record was not left open and accessible on a computer attached to a medication cart with a resident's identifiers and medication administration record visible while staff were not in attendance or sight of the cart for 1 of 21 residents residing on the 800 hall (Resident #15). This deficient practice had the potential to result in a resident's confidential information being accessed by unauthorized individuals including other residents or visitors without the resident's permission. Findings include: Resident #15 Resident #15 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including major depressive disorder, recurrent, moderate and bipolar disorder, unspecified. On 01/06/2025 at 8:58 AM, a computer located on top of a medication cart on the 800-hall had information for Resident #15 including the resident's name, picture, and current medications with associated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-13 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review the facility failed to ensure a care plan was developed related to the care of a Foley catheter for 1 of 28 sampled residents (Resident #123). This deficient practice had the potential to result in residents not receiving care and services to meet their needs related to indwelling devices. Findings include: Resident #123 Resident #123 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including unstable burst fracture of first lumbar vertebra, subsequent encounter for fracture with routine healing and paraplegia, unspecified. On 01/06/2025 at 8:30 AM, Resident #123 had a Foley catheter in place. The drainage bag was secured to the bed frame, and clear yellow urine was in the bag. The resident verbalized the resident believed the drainage bag was not emptied often enough. A Minimum Data Set 3.0 (MDS) admission assessment, completed 11/06/2024, documented Resident #123 had an indwelling catheter. An MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review the facility failed to ensure a care plan was updated to include new interventions for the prevention of falls for 1 of 28 sampled residents (Resident #448). This deficient practice had the potential to result in residents not receiving care and services to meet their needs and help prevent falls. Findings include: Resident #448 Resident #448 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including metabolic encephalopathy and other osteonecrosis, right femur. Fall Risk Evaluations dated 12/20/2024, 12/28/2024, and 01/02/2025 documented Resident #448 was a high risk for falling. A progress note dated 12/20/2024, documented Resident #448 had a fall. The resident reported the resident slipped during transfer and agreed to ask for assistance with transfers in the future. A progress note dated 01/02/2025, documented Resident #448 had a fall. The resident sustained no injuries. Resident #448's Care Plan included a focus…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review the facility failed to ensure physician ordered wound care was performed for 1 of 28 sampled residents (Resident #448). This deficient practice had the potential for a resident's wound to worsen and/or delay healing. Findings include: Resident #448 Resident #448 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including metabolic encephalopathy and other osteonecrosis, right femur. On 01/06/2025 at 9:05 AM, Resident #448 had a dressing covering the resident's right elbow. The dressing had a date of 01/05/2025 written on it. A physician's order dated 01/01/2025, documented wound treatment: clean right elbow skin tear with Normal Saline (NS), pat dry, apply xeroform sheet to area, cover with silicone dressing daily and as needed (PRN) if dressing becomes soiled or dislodged, every day shift. Resident #448's January Treatment Administration Record (TAR) lacked documented evidence wound care was provided to the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-13 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure a resident's requests for a dentist appointment to address broken teeth and pain with chewing food were addressed and efforts were made to schedule the resident for a dental appointment for 1 of 28 sampled residents (Resident #59). This deficient practice had the potential to result in a resident with dental concerns experiencing increased pain with chewing food or infection from cracked and broken teeth. Findings include: Resident #59 Resident #59 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including need for assistance with personal care, type II diabetes mellitus with other specified complication, and other specified sepsis. On 01/06/2025 at 8:33 AM, Resident #59 verbalized the resident had been asking to see a dentist since May of 2024. The resident explained the resident had chipped and broken teeth causing the resident to have difficulty with chewing food and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-13 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, document review, and interview the facility failed to demonstrate effective administration by not ensuring the Administrator and the Director of Engineering adequately addressed the low ambient temperatures in 3 of 3 shower rooms. Findings include: On 01/07/2025, the following shower room ambient temperatures were taken with facility Maintenance staff present to confirm findings: -7:29 AM Boundary Peak communal shower room: 62.1 degrees Fahrenheit (F) -7:37 AM [NAME] communal shower room: 62.4 degrees F -8:52 AM [NAME] Peak communal shower room: 67.6 degrees F On 01/07/2025 at 9:14 AM, the Administrator explained the Administrator was unaware of the shower room ambient temperatures registering so low and the Administrator would not feel comfortable taking a shower in a room at the same temperatures. The Administrator confirmed the Director of Engineering was responsible for facility maintenance oversight. On 01/07/2025 at 12:14 PM, the Director of Engineering explained becoming aware the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-13 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Resident #198 Resident #198 was admitted to the facility on [DATE], with diagnoses including fusion of the spine, lumbar region, encounter for orthopedic aftercare, other spondylosis, lumbar region, and intervertebral dis disorders with radiculopathy, lumbar region. Resident #198's December 2024 Treatment Administration Record (TAR) documented wound treatment: clean left lower back surgical incision with normal saline, pat dry, apply skin, cover with island dressing every Monday, Wednesday, and Friday, and as needed if dressing becomes soiled or dislodged. The start date was 12/20/2024. There was no wound treatment documented for 12/23/2024. Resident #198's December 2024 TAR documented wound treatment: clean right lower back surgical incision with normal saline, pat dry, apply skin, cover with island dressing every Monday, Wednesday, and Friday, and as needed if dressing becomes soiled or dislodged. The start date was 12/20/2024. There was no wound treatment documented for 12/23/2024. Resident #198's January…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-13 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview, and document review, the facility failed to ensure an employee donned proper personal protective equipment (PPE) prior to entering a resident's room on isolation contact-based precautions for 1 of 2 residents on contact-based precautions (Resident #119). This deficient practice of lack of proper infection control practices had the potential to spread infection and affect all residents within the facility. Findings include: Resident #119 Resident #119 was admitted to the facility on [DATE], with diagnoses including methicillin-resistant staphylococcus aureus (MRSA), urinary tract infection, recurrent, major depressive disorder, unspecified, difficulty walking, and muscle weakness. On 01/06/2025 at 8:02 AM, a Social Services employee opened the door and walked into room [ROOM NUMBER], Resident #119's room. The room's door had a contact-based precautions sign posted on the outside of the door. The sign documented the room was on contact-based insolation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-05 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a resident was protected from verbal and physical abuse by a Certified Nursing Aide (CNA) when the CNA yelled at and threw an object at 1 of 5 sampled residents (Resident #1). This deficient practice had the potential to result in physical and psychosocial harm. Findings include: Resident #1 Resident #1 was admitted to the facility on [DATE], and readmitted on [DATE], with a primary diagnosis of chronic hepatic failure without coma. A Resident Abuse Interview with Resident #1 dated 05/07/2024, documented the CNA was rude to Resident #1 when the CNA yelled at the resident, threw a pillow at the resident and shoved a pillow under the resident. Resident #1 was afraid to ask for help because of the way the resident was treated. A witness statement from Resident #1 dated 05/07/2024, documented the resident asked the CNA to assist with cleaning after a bowel movement but the CNA yelled at the resident don't tell me how to do…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, interview, and document review, the facility failed to ensure a resident with a stage four pressure ulcer was evaluated timely by the facility's Registered Dietician and a physician ordered nutritional supplement was administered to the resident (Resident #1). This deficient practice had the potential to result in a pressure ulcer to not receive the services and treatment to promote healing and prevention. Findings include: Resident #1 Resident #1 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including unspecified severe protein-calorie malnutrition and pressure ulcer of sacral region, stage four. A Physician Note dated 01/18/2024, documented Resident #1 had severe protein-calorie malnutrition and a stage four pressure ulcer of the sacral region. The plan included a dietary evaluation and Pro-Stat (a concentrated liquid protein drink). A Physician Order dated 01/22/2024, documented Pro-Stat, one drink per day with lunch. The order was created by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-27 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review and document review, the facility failed to ensure a resident was free from misappropriation of property when a Housekeeper asked for money from a resident for 1 of 11 Facility Reported Incidents (FRI) (Resident #1). Findings include: Resident #1 Resident #1 was admitted to the facility on [DATE], with diagnoses including chronic obstructive pulmonary disease, major depressive disorder, and anxiety. A Facility Reported Incident (FRI) final report dated 02/18/2024, documented a staff member had reported to the facility a Housekeeper had asked the resident to borrow money. The resident provided money to the Housekeeper and the Housekeeper had paid Resident #1 back and did not owe the resident anything. An investigation by the facility on 02/13/2024, documented 16 residents were randomly selected and verbalized they were not asked by staff to borrow funds. The Administrator verbalized the Housekeeper was terminated by the facility for a substantiated allegation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · D2024-02-06 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review and document review, the facility failed to ensure a resident or resident representative gave informed consent prior to placing a resident's bed on the floor, against the wall and a resident had been provided with an informed consent for a psychoactive medication prior to the administration of the medication for 3 of 26 sampled residents (Resident #102, #40 and #87). Findings include: Resident #102 Resident #102 was admitted to the facility on [DATE], with diagnoses including anoxic brain damage, not elsewhere classified, muscle weakness (generalized), and unspecified mental disorder due to known physiological condition. On 01/29/24 at 10:10 AM, Resident #102 had two mattresses on the floor and one of the mattresses was placed against the wall. On 01/30/24 at 7:55 AM, Resident #102 was sleeping on the mattresses on the floor, placed against the wall. A progress note dated 12/28/23, documented the Director of Nursing (DON) spoke with the resident's Power of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-06 · tag F0565 — failed to support the resident council — isolated
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and document review, the facility failed to ensure grievances and complaints documented from Resident Council meetings related to missing and misplaced laundry were addressed and acted upon for 5 of 10 months of Resident Council meeting minutes. Findings include: On 01/31/24 at 10:01 AM, during the Resident Council Interview, seven of seven Resident Council members verbalized the facility had not responded to grievances or complaints discussed in recent Resident Council meetings. The Resident Council members explained the complaints were regarding missing laundry, and the facility had yet to respond with a solution. The Resident Council Meeting Minutes, dated 06/20/23, documented residents' complaints were related to missing personal items from laundry. The Resident Council Meeting Minutes, dated 09/19/23, documented the residents' complaints were related to missing personal laundry. The Resident Council Meeting Minutes, dated 11/21/23, documented the residents' complaints were related to missing personal laundry. The Resident Council Meeting Minutes, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-06 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure a care plan was developed 1) for a psychotropic medication (Residents #87), 2) to address a resident's phantom limb sensations and pain (Resident #322), 3) for the use and management of an anticoagulant (Resident #45), 4) regarding wound care and the care of a skin graft (Resident #96), and 5) the administration and monitoring of oxygen and the use of siderails (Resident #79) for 5 of 26 sampled residents. Findings include: Resident #87 Resident #87 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including unspecified sequelae of cerebral infarction, attention and concentration deficit following cerebral infarction, and muscle weakness (generalized). The medication orders for Resident #87 included documentation of the following: - Quetiapine fumarate tablet 25 milligrams (mg), give one tablet by mouth at bedtime for schizophrenia/bipolar disorder. The order date was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-06 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview and document review, the facility failed to follow a physician's order for respiratory care for 1 of 26 sampled residents (Resident #49). Findings include: Resident #49 Resident #49 was admitted to the facility on [DATE], with diagnoses including chronic obstructive pulmonary disease, chronic respiratory failure, and major depressive disorder. On 01/29/24 at 12:55 PM, Resident #49 was in bed. An oxygen concentrator was next to the bed, turned on and administering oxygen via nasal cannula to the resident. The oxygen concentrator flow was four liters per minute (LPM) with the humidification bottle empty. On 01/30/24 at 10:15 AM, Resident #49 was in bed. An oxygen concentrator was next to the bed, turned on and administering oxygen via nasal cannula to the resident. The oxygen concentrator flow was four LPM with the humidification bottle empty. A physician's order dated 11/03/22, documented administer oxygen at four LPM via nasal cannula continuously. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-06 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure a resident with phantom limb sensations and severe pain had non-pharmacological interventions to manage the resident's pain for 1 of 26 sampled residents (Resident #322). Findings include: Resident #322 Resident #322 was admitted to the facility on [DATE], with diagnoses including complete traumatic amputation at level between left hip and knee, subsequent encounter, pain, unspecified, and hemiplegia and hemiparesis following cerebral infarction affecting right dominant side. On 01/29/24 at 10:58 AM, Resident #322 verbalized the resident could still feel sensations in the resident's left foot. The resident verbalized the resident thought some of the medications the resident was receiving might have been for the phantom limb sensations but was unsure if the medications were effective. On 01/31/24 at 11:52 AM, Resident #322 verbalized the resident's pain level was frequently as high as an 8 out of 10. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-06 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and document review, the facility failed to ensure alternatives were attempted and informed consent was obtained prior to installation of side rails for 1 of 26 sampled residents (Resident #79). Findings include: Resident #79 Resident #79 was admitted to the facility on [DATE], with diagnoses including Alzheimer's disease unspecified, repeated falls, and muscle weakness generalized. On 01/29/24 at 3:27 PM, Resident #79's bed had half side rails up on both sides and was in the lowest position. On 01/31/24 at 2:48 PM, Resident #79 verbalized using the side rails to assist with getting out of bed. Resident #79's physician's order dated 11/28/23, documented half side rails on both sides of the bed. Resident #79's Side Rails for Consideration Assessment, dated 11/30/23, documented the resident was unable to get in and out of bed safely with side rails. Resident #79's clinical record lacked documented evidence alternatives were attempted and informed consent was obtained…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-06 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a recommendation from a drug regimen review had a follow up response or rationale from the prescriber for 2 of 26 sampled residents (Resident #87 and #79). Findings include: Resident #87 Resident #87 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including unspecified sequelae of cerebral infarction, attention and concentration deficit following cerebral infarction, and muscle weakness (generalized). The medication orders for Resident #87 included documentation of the following: - Quetiapine fumarate tablet 25 milligrams (mg), give one tablet by mouth at bedtime for sleep. The order date was 11/27/23. A Consultant Pharmacist Recommendation to Physician, dated 12/18/23, documented the current diagnosis (sleep) was not an approved diagnosis for antipsychotic therapy. Consider a trial of tapering quetiapine to 12.5 mg nightly, with potential to discontinue after 14 days if well tolerated.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, clinical record review, and document review, the facility failed to ensure a psychotropic medication was prescribed to a resident for an appropriate indication for 1 of 26 sampled residents (Resident #87). Findings include: Resident #87 Resident #87 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including unspecified sequelae of cerebral infarction, attention and concentration deficit following cerebral infarction, and muscle weakness (generalized). The medication orders for Resident #87 included documentation of the following: - Quetiapine fumarate tablet 25 milligrams (mg), give one tablet by mouth at bedtime for schizophrenia/bipolar disorder. The order date was 05/15/23 and was discontinued on 05/23/23. - Quetiapine fumarate tablet 25 mg, give one tablet by mouth at bedtime for agitation. The order date was 05/23/23 and was discontinued on 05/26/23. - Quetiapine fumarate tablet 25 mg, give one half tablet by mouth at bedtime for agitation for three days…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-06 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review the facility failed to ensure unsecured medications were not left in a resident's room for 1 of 26 sampled residents (Resident #10) and failed to ensure expired medications were removed from 1 of 6 medication carts. Findings include: Resident #10 Resident #10 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including multiple sclerosis, need for assistance with personal care, and acute and chronic respiratory failure with hypoxia. On 01/29/24 at 12:36 PM, next to Resident #10's bed, on the side table, was an albuterol inhaler. The resident explained the inhaler was the resident's inhaler and was in the resident's room at all times. On 01/29/24 at 12:44 PM, the Registered Nurse (RN) explained Resident #10 was not to self-administer medications, except for the albuterol inhaler because the resident has a self-administering physician's order. The RN could not locate a self-administering physician's order for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-06 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review, the facility failed to ensure a resident with a peripherally inserted continuous catheter (PICC) line had the PICC line dressing changed per facility policy for 1 of 26 sampled residents (Resident #319). Findings include: Resident #319 Resident #319 was admitted to the facility on [DATE], with diagnoses including cellulitis of left lower limb, sepsis, unspecified organism, and local infection of the skin and subcutaneous tissue, unspecified. On 01/29/24 at 10:32 AM, Resident #319 had a PICC line in the resident's left upper arm. The PICC line insertion site was covered with a transparent dressing with tape covering the top and bottom edges. The dressing was not dated or initialed. The resident verbalized he could not recall when the dressing was last changed or when the dressing was due to be changed again. On 01/31/24 at 11:57 AM, the PICC line dressing on Resident #319's left upper arm had the same appearance from the dressing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-06 · tag F0941 — isolated
    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and document review, the facility failed to ensure training related to communication was provided to 2 of 20 sampled employees (Certified Nursing Assistant (CNA) CNA1 and CNA2). Findings include: A Personnel Records Checklist completed by the Human Resources Director (HRD) documented the following employees' personnel records lacked documented evidence the employees were provided Communication training: CNA1 CNA1 had a start date of 10/24/23. On 02/06/24 at 3:49 PM, the HRD confirmed CNA1's personnel record lacked documented evidence of communication training. CNA2 CNA2 had a start date of 02/01/22. On 02/06/24 at 3:51 PM, the HRD confirmed CNA2's personnel record lacked documented evidence of communication training.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-21 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, clinical record review, and document review the facility failed to administer medications per a physician's order for 2 of 7 sampled residents (Resident #2 and #3). Findings include: Resident #2 Resident #2 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including vitamin D deficiency, unspecified and mild protein-calorie malnutrition. On 12/21/23 at 8:53 AM, a Licensed Practical Nurse (LPN) began preparing medications for Resident #2. One of the medications prepared was one tablet of Calcium Citrate-Vitamin D 400 milligrams (mg)-12.5 micrograms (mcg). On 12/21/23 at 8:56 AM, the LPN administered the prepared medications to Resident #2. An Order Review History Report for Resident #2 documented the following: -Calcium Citrate-Vitamin D oral tablet chewable 500-10 mg-mcg. Give one tablet by mouth one time a day for supplement. On 12/21/23 at 1:39 PM, the LPN reviewed Resident #2's medication orders and confirmed the resident's order was for Calcium…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-01-13 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and document review the facility failed to ensure current nursing hours were posted for the facility. This deficient practice had the potential to result in a lack of awareness for residents and visitors regarding the number of nursing staff on duty. Findings include: On 01/05/2025 at 10:22 AM, the nursing staff posting for the facility, located in the hallway near the entrance to the facility, was dated 01/03/2025. On 01/05/2025 at 10:55 AM, the Director of Nursing (DON) verbalized the DON believed the staffing posting was only posted in one location, the hallway near the main entrance to facility, not on each unit. On 01/05/2025 at 10:56 AM, the Administrator verbalized the staff posting was supposed to be updated daily. The Administrator confirmed the staff posting for the facility was dated 01/03/2025, was not current, and should have been removed and updated for 01/05/2025. The Adminsitrator confirmed the daily nursing staff posting was only posted in one location, in the hallway near the entrance to building, and was not posted on each unit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2024-02-06 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, interview, and document review, the facility failed to complete Treatment Administration Records (TAR) for the administration of care of a urinary catheter for 2 of 26 sampled residents (Resident #40 and #72), and for the administration of care of a gastrostomy tube (G-tube) for 1 of 26 sampled residents (Resident #85), and failed to ensure resident information was not visible on an unattended computer screen facing a public area for 1 of 26 sampled residents (Resident #6). Findings include: Resident #40 Resident #40 was admitted to the facility on [DATE], with diagnoses including neuromuscular dysfunction of bladder, unspecified, and benign prostatic hyperplasia with lower urinary tract symptoms. A physician's order dated 01/03/24, documented indwelling Foley catheter, assess for catheter related pain, such as bladder spasms every shift. Resident #40's TAR dated January 2024, lacked documented evidence care for the Foley catheter had been completed per the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
REVIVE RENO LLCOrganizationDIRECT OWNERSHIP INTEREST; ADP OF THE SNFsince 02/01/2022
GRAY, CHELSEYIndividualINDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; LIMITED PARTNERSHIP INTEREST; ADP OF THE SNFsince 02/01/2022
GRAY, ZACHARYIndividualINDIRECT OWNERSHIP INTEREST; 5% OR GREATER MORTGAGE INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/01/2022
ASL REALTY LLCOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 02/01/2022
GRAY ESTATE HOLDINGS LLCOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 02/01/2022
PLUMAS STREET LLCOrganization5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 02/01/2022
LEBOWITZ, ANDREWIndividual5% OR GREATER MORTGAGE INTEREST; ADP OF THE SNFsince 02/01/2022
NADORA, MARIEIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 02/01/2022
NASRAWY, JOSEPHIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 02/01/2022
REVIVE HEALTH SENIOR CARE MANAGEMENT LLCOrganizationADP OF THE SNFsince 02/01/2022

CMS files one row per role, so the 24 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$15.5M
Net patient revenuemost recent cost report
-0.5%
Operating marginrevenue minus expenses
$3.5M
Related-party expense23% of expenses
Who pays — share of resident-days
Medicaid 63%Medicare 14%Other / private 22%

This home reported $3.5M paid to related parties — landlords or management companies under common ownership — equal to about 23% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$384per resident / day
operating cost
$11,677per month
≈ monthly operating cost
$382per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NV

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Nevada Medicaid page.

Typical monthly cost in Nevada
$11,786/mo
Nursing home (semi-private)
$14,463/mo
Nursing home (private)
$6,241/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 295043. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-02, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next