Campbell Hall Rehabilitation Center Inc
23 Kiernan Rd, Campbell Hall, NY 10916 · For profit - Corporation · 134 certified beds · (845) 294-8154 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- CMS has flagged it for abuse
- it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 1 immediate-jeopardy problem — the most serious level
- a high number of inspection citations overall (67) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $167,569 in federal fines (most recent 2024-12-22)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- its facility-reported quality-measure rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 17.9% | 14.1% | 15.4% | worse |
| Long-stay residents who lose too much weight | 5.1% | 5.8% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 1.8% | 0.5% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.3% | 1.3% | 2.0% | better |
| Long-stay residents with depressive symptoms | 1.1% | 19.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.5% | 3.1% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 13.0% | 12.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 21.1% | 13.2% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 98.1% | 95.3% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.6% | 6.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 18.7% | 19.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 15.8% | 13.7% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 1.6% | 1.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 80.0% | 78.8% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 25.6% | 20.6% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 15.3% | 9.6% | 12.0% | worse |
| Long-stay hospitalizations per 1,000 resident days | 3.13 | 1.70 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.87 | 1.36 | 1.80 | typical |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
32.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 75 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 40.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 44 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 25% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 22% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 32.0%CMS range 25.3–41.6 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.3%CMS range 7.9–16.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 40.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 29.6% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 34.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.4% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 1.4% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 9.1%CMS range 6.1–15.1 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.37 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 134 beds and averages 111.2 residents a day — about 83% occupied, or roughly 23 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.03 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.42 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.80 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.69 hrs/resident/day on weekends vs 3.17 on weekdays — 15% thinner on weekends. RN hours go from 0.46 to 0.30 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 48% is about the same as the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
67 citations, most serious first. The 13 most serious are shown; the remaining 54 are one tap away and print in full.
- Immediate jeopardy · Lcited before2024-12-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — widespreadEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the recertification, abbreviated (NY00359302), and extended surveys from 12/15/2024 to 12/22/2024, the facility failed to provide adequate supervision to prevent accidents related to smoking for 6 of 6 residents (#2, #6, #9, #29, #41 and #54) identified as smokers. Specifically, Resident #41 was a known smoker in a non-smoking facility and the facility failed to complete safety assessments or develop and implement a plan of care to ensure their safety, when it was known that the resident continued to smoke outside of the facility. On 11/1/2024 a fire was started on the outside patio when Resident #41 threw a cigarette butt into dry leaves. There were no facility staff supervising the resident during this smoking activity. Facility staff was alerted to the fire when the Director of Human Resources observed the smoke and fire from their office window. Facility staff had to remove residents from the area and extinguish the fire. Additionally, 2) Resident #54…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2025-12-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews, and interviews conducted during the recertification survey, the facility failed to ensure that one (1) of five (5) residents (Resident # 106) reviewed for pressure ulcers received the necessary care and services to promote healing. Specifically, Resident #106 who was dependent for bed mobility was identified as having a Stage 2 pressure on the sacrum during an assessment by Registered Nurse Supervisor #1 on 10/16/2025. A wound consult was ordered which was not initiated until 11/05/2025. There was no documented evidence of wound assessments from 10/16/2025 to 11/05/2025. The first wound consult identified two (2) Stage 3 pressure ulcers on the right and left buttock. Additionally, there was no documented evidence of the wound progression from 11/12/2025 to 11/19/2025. Resident #106 was admitted to the hospital on [DATE] for worsening of pressure ulcer with a chronic-appearing dusky hue with scattered partial and full thickness ulcerations to the coccyx and bilateral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-07-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during an abbreviated survey (NY00340632, NY00340457) the facility did not ensure the resident environment was free of accident hazards and that each resident received adequate supervision to prevent accidents for 1(Resident #1) out of 3 residents reviewed for accidents. Specifically, on 4/28/2024 at 5:45 AM Resident #1 is seen on video surveillance walking with their cane and pushed open the locked inner lobby door with their body. Licensed Practical Nurse #1 was seen coming from outside the facility, passed through the outer lobby door and pushed the inner lobby door against Resident #1, which caused Resident #1 to fall to the floor. Subsequently, Resident #1 sustained a bloody nose, black right eye, and a bruised left ankle. The actions taken by Licensed Practical Nurse #1 to stop Resident #1 from passing through the lobby door resulted in actual harm that is not immediate jeopardy. Findings include: Resident #1 was initially admitted to the facility with diagnosis…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-12-10 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interviews, conducted during the Recertification and Abbreviated surveys (2622355, 2622747) the facility did not ensure that sufficient staff was available to meet the needs of all residents. Specifically, actual staffing levels were below facility assessment desired levels on eleven of ninety shifts as documented on the daily staffing sheets. Residents remained in bed and did not receive showers as planned (See F677) and were not available for activities (See F679). Interviews with staff, residents and family members reported low staffing and care not being completed. The findings include: A Policy and Procedure titled Staffing last revised 10/25/2025 documented it is the facility policy to provide appropriate staff in the Nursing Department to promote the highest practicable levels of function and care for all residents of the facility. The Facility Assessment last reviewed in August 2025 documented the desired staffing for was 13 certified nurse aides for the 7 AM- 3 PM and 3 PM-11 PM shift, and six (6) certified nurse aides for the 11 PM-…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-10 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews during the recertification and abbreviated (2670229) surveys from 12/03/2025-12/10/2025, the facility did not ensure the resident's right to a safe, clean, and homelike environment. Specifically, Unit 2 had a strong urine smell, room [ROOM NUMBER] had a very strong urine smell that emanated into the hallway and surrounding areas, Unit 2 floors were visibly soiled or stained (both the hallways and the dining room), the Unit 2 shower room had used linens left on the shower chairs and bagged linens out of receptacles, and there was garbage that was observed on the floor in the shower room, dining room, and unit hallways. The Unit 1 dining room cabinet drawer had garbage in it. room [ROOM NUMBER] was cluttered with an unused oxygen concentrator. room [ROOM NUMBER] had boxes of supplies stored on the floor. The findings include: The facility policy provided was for terminal cleaning only, not routine cleaning. The blank facility environmental rounding log used,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-10 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview conducted during the Recertification and Abbreviated surveys( 2622747) from 12/3/2025 to 12/10/2025, the facility did not ensure all residents who were unable to carry out activities of daily living (ADLs) received the necessary services to maintain good nutrition, grooming, personal and oral hygiene for three (3) of six (6) (Residents #6 #76, #105) residents reviewed for Activities of Daily Living. Specifically, 1) Resident #6 was not provided showers as scheduled. 2) Resident #105 was observed on multiple days in bed into the afternoon and missed social activities and was not provided showers as scheduled. 3) Resident #76 was observed on multiple soiled in urine while in wheelchair in hallway.Findings include: The facility policy for Bathing dated 5/30/22 documented the facility will ensure proper personal hygiene of all residents. Non bedfast residents are showered or bathed in a tub twice per week and more frequently if needed. Unit Managers will maintain a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-12-10 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview conducted during the recertification survey from 12/03/2025 to 12/10/2025, the facility did not ensure food was distributed and served in accordance with professional standards for food service safety. Specifically, unlabeled and undated food items were observed in the kitchen and unit pantry, and expired food was observed in kitchen storage pantry and unit pantry.The findings include:The policy titled Food Storage dated 12/11/2025 documented the policy establishes comprehensive guidelines for the proper storage of food items in our facility to ensure food safety, prevent foodborne illness, maintain nutritional quality, and comply with federal and state regulations. We are committed to providing safe, wholesome meals to our residents while minimizing food waste and maintaining cost-effective operations.During the initial tour of the kitchen conducted on 12/03/2025 at 9:25 AM, in the walk-in refrigerator, a jar of chopped garlic and a container of ricotta cheese were open and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review during recertification and abbreviated survey (2637641) from 12/3/25 to 12/10/25, the facility did not ensure the residents rights to be free from physical abuse one (1) of four (4) residents reviewed for abuse (Resident #110). Specifically, Resident #110 was lying in bed when Resident #7, who had a history of wandering into other residents' rooms, wandered into Resident #110's room, and proceeded to hit Resident #110 with a Reacher (an assistive device), scratched their upper right arm causing their Dexcom sensor (a glucose monitoring system) to come off, leaving red scratch marks on their arm, and also threatened them with scissors. The findings include: The facility Policy and Procedure titled Abuse Identification, last modified 05/22/2025, documented all staff are trained to identify physical abuse, psychological/ emotional abuse, sexual abuse, financial/ material abuse, mistreatment, neglect, and self-neglect. Physical Abuse shall mean inappropriate physical contact with a resident of the facility, while such resident is under…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record reviews and interviews during a recertification and abbreviated survey (2637641) from 12/03/25 to 12/10/25 the facility did not ensure that each resident received adequate supervision to prevent accidents for one (1)( Resident#7) of six (6) residents reviewed for accidents. Specifically, Resident#7 who had a history of wandering by self-propelling in their wheelchair, accessed an alarmed stairwell door and fell down the stairwell in their wheelchair. The resident sustained two fractured vertebrae and a hematoma on their scalp.The findings include: Resident #7 was admitted to the facility with diagnoses including dementia, schizophrenia and history of falling. The Minimum Data Set (MDS- an assessment tool) dated 08/01/2025, documented Resident #7 had severely impaired cognition. Resident#7 required substantial to maximal assist for bathing, bed mobility and transfer and was dependent for toileting and used a wheelchair for mobility. There were no behavior symptoms or wandering noted…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews during a recertification survey conducted from 12/03/2025 to 12/10/2025, the facility did not ensure adequate nutrition care and services for two (2) of eight (8) residents reviewed for Nutrition (Resident #1 and Resident #3). Specifically, 1) Resident #1 had a 12% weight loss over five (5) months; a sacral wound with no supplemental protein to promote wound healing, and their meal intake was not consistently monitored. 2) Resident #3 had a 9.8% weight loss in six (6) weeks; they consumed less than 50% of over half of all meals served during the survey, and there was a delay in providing a dietary supplement for weight loss.Findings include: The policy titled Nutrition Assessment and Monitoring reviewed 09/04/2025 documented Nursing staff collect and report intake data daily. Care plans are updated immediately to reflect weight changes.The policy titled Unintended Weight Loss reviewed 09/26/2023 documented procedures to address poor intake and or unintentional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-10 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations record review and interviews on recertification and abbreviated surveys (2670229) from 12/3/25 to 12/11/25 the facility did not ensure drug records were in order and that an account of all controlled drugs was maintained and periodically reconciled. Specifically, 37 nurse signatures of 624 opportunities over 104 days were missing from the change of shift narcotic count log from 8/5/25 to 11/17/25.The facility policy for Narcotic Counting and Control dated 3/8/24 documented a complete count of all narcotics present on a nursing assignment, shall take place at any change of personnel which results in exchange of keys and change of responsibility for narcotic supply. This may occur at traditional shift change, or a mid-shift personnel change.The narcotic sheets are to be counted and logged with every count as part of the correct and accurate narcotic count procedure. Signature indicates agreement with accuracy of the sheet count as well as medications. Upon completion of the correct narcotic count, the keys are transferred to the oncoming nurse. The shift change…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-10 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review conducted during the Recertification and Abbreviated Surveys (2610401) from 12/3/2025 to 12/10/2025, the facility did not ensure that residents were free from significant medication errors one (1) of three (3) residents (Resident #98) reviewed for medications. Specifically, Resident #98 had a physician order for Lamictal (anti-seizure medication), five (5) doses were missed, the physician was not notified, and Resident #98 experienced a breakthrough seizure. The finding include:The policy and Procedure titled Medication Administration last revised 9/20/2024 documented all medication administration issues are identified and reported to the unit manager, charge nurse, or supervisor before the end of the shift. Medication-related and operational concerns including but not limited to labeling errors, unavailable medications, shortages, low inventory, discrepancies in controlled substance counts. These issues are addressed and corrected in accordance with applicable organizational policies and procedures.Resident #98 had diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-29 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews conducted during the Abbreviated Survey (NY00377106), the facility did not ensure (Residents #1) of 3 residents reviewed for abuse, had the right to be free from abuse, neglect, or mistreatment. Specifically, Resident #1 was observed by Certified Nurse Aide #2 being hit on the arm by Certified Nurse Aide #1 while they were both providing care to the Resident. Additionally, upon review of Certified Nurse Aide #1's trainings/education, they did not have any abuse trainings while employed by the facility. The findings are: The 5/3/22 facility policy titled Prevention, Investigation, and reporting of Resident abuse, mistreatment documented that the facility does not permit verbal, mental, sexual or physical abuse, including corporal punishment or involuntary seclusion of residents. Resident #1 was admitted on [DATE] with diagnoses including but not limited to Dementia, Encephalopathy, and Parkinson's Disease. The 3/3/25 admission Minimum Data Set documented that Resident #1 had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 54 citations
- Potential for harm · Dcited before2025-04-29 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews conducted during the Abbreviated Survey (NY00377106) the facility did not ensure for 1 (Residents #1) of 3 residents reviewed for abuse, that all alleged violations involving abuse, mistreatment, or neglect, were thoroughly investigated. Specifically, 1) the facility investigation did not include a review of the facility camera footage, 2)The facility did not provide documented evidence that a report was made to law enforcement regarding the incident of alleged abuse by staff that occurred on 4/6/25, 3)The Medical Director was not notified of the alleged abuse of Resident #1 that occurred on 4/6/25 until 4/17/25. Physician #1 was notified of the incident on 4/16/25 and the investigative report was missing signatures from the Administrator, the Physician, and the Nurse Manager. The findings are: The Facility policy titled Abuse Identification last reviewed on 4/16/25 documented that the Abuse Investigation Coordinator (Director of Nursing) will coordinate, follow the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-29 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interviews conducted during the Abbreviated Survey (NY00377106 and NY00370944) the facility did not ensure that the Minimum Data Set (MDS) 3.0 assessments accurately reflected the residents' status at the time of the assessments for 1(Resident #1) of 3 residents reviewed. Specifically, the Minimum Data Set assessment inaccurately documented that Resident #1 was assessed to have no behaviors. The Certified Nurse Aide Documentation dated 2/27/25, 3/2/25, and 3/3/35 and the Nursing Progress notes dated 3/2/25 documented Resident #1 had multiple physically aggressive behaviors. The findings are: Resident #1 was admitted on [DATE] with diagnoses including but not limited to Dementia, Encephalopathy, and Parkinson's Disease. The 3/3/25 admission Minimum Data Set documented that Resident #1 had severely impaired cognition, and no behaviors. The March 2025 Certified Nurse Aide Documentation documented that Resident #1 had a physically aggressive behavior on 2/27/25 involving kicking and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during an abbreviated survey (NY00377106, NY00370944), the facility did not ensure a comprehensive care plan was developed and implemented to maintain the resident's highest practicable physical, mental, and psychosocial well-being for 2 of 3 residents (Resident # 1 and # 2) reviewed. Specifically, 1) Resident # 1 had a diagnosis of dementia with behavior disturbances and no care plan in place to address these behaviors; 2) Resident # 2 had diagnoses of Schizoaffective disorder and Alzheimer's disease with no care plan in place to address the resident's verbal and physically aggressive behaviors. The findings include: A review of the facility's Comprehensive Care Plan Policy dated 8/10/2022 and last modified/reviewed on 1/14/2025 documented the facility is dedicated to providing personalized, high-quality care for our residents using a comprehensive resident assessment and care planning process. This process is designed to maximize and maintain each resident's functional…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-29 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during an abbreviated survey (NY00377106, NY00370944), the facility did not ensure a resident diagnosed with dementia, received the appropriate treatment and services to maintain their highest practicable physical, mental, and psychosocial well-being for 2 (Residents # 1, and # 2) of 3 residents reviewed. Specifically, 1) Resident # 1 had a diagnosis of Dementia with behavioral disturbances and did not have an individualized care plan with interventions in place to address the resident's verbal and physically aggressive behaviors to enhance their well-being and guide staff in managing the resident's care; 2) Resident # 2 had a diagnosis of Alzheimer's Disease with no behavioral care plan to address Resident # 2's verbal and physically aggressive behaviors. The findings are: Review of a behavior health policy dated 7/19/2024 and last revised on 8/13/2024 documented it is the policy of our nursing home to provide thorough and ongoing behavioral health training to equip our…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-04-29 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and interviews conducted during the Abbreviated Survey (NY00377106) the facility did not ensure that the Certified Nurse Aide training included dementia management and resident abuse prevention training for 1(Certified Nurse Aide#1) of 2 to ensure delivery of safe care. Specifically, the facility was unable to provide documented evidence that Certified Nurse Aide #1 was provided with abuse and/or dementia training. The Findings are: The facility policy titled Abuse Identification documented that All Staff are trained to identify physical abuse, psychological/ emotional abuse, sexual abuse, financial/material abuse, mistreatment, neglect, and self-neglect. All employees will be in-serviced on this policy initially, at the time of hire and annually thereafter by the Staff Development Coordinator On 4/15/25, Certified Nurse Aide #1's employee file to include in services and trainings were requested from the Human Resource Director, and they were unable to provide the requested information. The surveyor was only provided with a behavioral health training that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-22 · tag F0656 — failed to write and follow a full care plan — widespreadDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the recertification and extended survey conducted 12/15/2024-12/22/2024, the facility did not develop and implement a comprehensive person-centered care plan to meet the resident's medical, nursing mental and psychosocial needs for 4 of 8 residents (Resident #15, #84, #29, and #75) reviewed. Specifically, Resident #15's comprehensive care plans did not include Dementia Care, Psychotropic Drug Use, or a Diabetic care plan; 2) Resident #84's comprehensive care plans did not include an at risk for pressure ulcer care plan; 3) Resident #29's comprehensive care plans did not include a smoking care plan; 4) Resident #75's comprehensive care plans did not include respiratory/oxygen use care plan. Findings include: Review of the facility policy titled Comprehensive Care Plans last reviewed 9/23/24, documented that [NAME] Hall Rehabilitation Center is dedicated to providing personalized, high-quality care for our residents using a comprehensive resident assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-22 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
FACILITY Extended Survey Based on observation, record review and interview conducted during a recertification, abbreviated, and extended survey from 12/15/24-12/22/24 (complaint # NY00359302), the facility did not ensure that operative oversight for an effective system was in place to maintain health, safety, and the highest practicable well-being of residents. reviewed for accidents. Specifically, 1) the facility failed to provide adequate supervision to prevent accidents from smoking for 1 out of 3 residents reviewed for accidents. The facility Administrator did not ensure that smoking was not allowed in the facility grounds. 2) The facility Administrator did not ensure that employees were periodically instructed and followed the general fire procedures in accordance with the facility's Fire Emergency Plan, or that it conducted the required number of fire drills per quarter. 3) The Administrator did not ensure that its emergency preparedness plans were updated and that staff were trained annually. 4) In addition the facility did not ensure that staff were offered the updated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-12-22 · tag F0837 — widespreadEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews conducted during the recertification, abbreviated (NY00359302), and extended survey from 12/15/24 to 12/22/24 it was determined the facility did not ensure a process or frequency for the reporting by the Administrator to the governing body. The method of communication was not documented, and the governing body failed to establish and implement procedures for a clear line of communication regarding the management and operation of the facility. Specifically, the facility failed to provide adequate supervision to prevent accidents from smoking for six residents who were known smokers. Several observations documented residents smoking on the patio and gazebo, despite the facility being a nonsmoking facility. A fire occurred on 11/1/24, on the patio due to a discarded cigarette butt. Findings include: The facility was cited under Tag F 689 at Immediate Jeopardy scope and severity J. The facility did not provide documented evidence of a Quality Assurance Performance Improvement plan or action to address identified issues related to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-12-22 · tag F0887 — widespreadEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review during the recertification survey conducted 12/15/24-12/22/24, the facility did not ensure each staff member was screened, offered the COVID-19 vaccine, and provided education regarding the benefits, risks and potential side effects associated with the vaccine for 10 of 10 staff reviewed for COVID vaccines. Specifically, there was no documented evidence of immunization records for COVID-19 vaccine for Registered Nurse Supervisor #2, Receptionist #3, Licensed Practical Nurse # 21 Certified Nurse Aid #9#22, #23,#24, Physical Therapist #25, [NAME] #26 and Maintenance staff #27. Findings include: The facility policy titled COVID-19 Vaccination for Residents and Staff dated 5/15/2021 documented the purpose of COVID-19 vaccination is to minimize the risk of acquiring, transmitting, or experiencing complications from COVID-19 by offering residents and staff members immunization to COVID-19. Before offering COVID-19 vaccine all staff members are provided education regarding the benefits and risks and potential side effects associated with the vaccine.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-22 · tag F0561 — failed to honor residents' choices — patternHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview conducted during the Recertification, Abbreviated (NY00359302) and Extended Survey from 12/15/24 - 12/22/24, the facility did not ensure residents had a right to make choices regarding aspects of their life for 5 of 6 residents reviewed for smoking. Specifically, the facility did not offer a designated smoking area and did not offer a smoking cessation program prior to and after the facility changed its policy to prohibit smoking for Resident # 6, #9, #29, #41, and #54 who were known smokers at the time of admission. The findings are: The Policy and Procedure titled Smoking revised on 1/21/22 documented the facility aimed to maintain the highest quality of life for each resident who smoked, and smoking was permitted only in designated areas and at scheduled times. The Policy and Procedure titled Smoking created 6/23/22 documented the facility was to maintain the highest quality of life for each resident, and smoking will not be permitted by residents. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-22 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview during the Recertification Survey from 12/15/24-12/22/24, the facility did not ensure that the building was maintained in good repair to provide a safe, healthy, functional, sanitary, and comfortable environment for residents, personnel, and the public. The findings are: On December 17, 2024, during the recertification survey, between 11:30 AM - 5:45 PM, the following was observed: -The soiled room on the second floor, was observed with a dusty fan. - Resident's room [ROOM NUMBER], the tub was observed with a brown stain around the drain, and a green colored substance around the sink faucet. -Stained ceiling tiles on the second floor corridor. -The toilets in the nurse stations on the first and second floor observed with nonfunctional fans. - Resident's room [ROOM NUMBER], the toilet was observed with a dusty fan. - In the service corridor, on the second floor, the janitor's room door did not close properly. The Director of Maintenance, who was present at the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-22 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews conducted during the Recertification and Abbreviated (NY00361230) Surveys conducted from 12/15-12/22/24, the facility did not ensure that the Comprehensive Care Plans were revised for 4 of 14 residents (#41, #89, #48, and #34) reviewed for Care Planning. Specifically, 1) The Smoking Care Plan for Resident #41 was not revised to include interventions for safe smoking after resident caused a fire when they extinguished a cigarette in the leaves behind the gazebo on the facility patio; 2. The Respiratory Care Plan for Resident # 89 was not revised to reflect the intervention of the physician order for oxygen as needed. Furthermore, the Psychotropic Medication Care Plan for Resident #89 was not revised to include interventions or goals. 3. The Discharge Care Plan for Resident #48 was not updated to reflect the planned discharge of resident or the related goals or interventions; 4. The Psychotropic Medication Care Plan for Resident # 34 was not updated to reflect…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-22 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review conducted during a Recertification Survey from 12/15/24-12/22/24, the facility did not ensure sufficient nursing staff to provide nursing and related services to attain or maintain the well-being of each resident in accordance with the facility assessment. This was evident for 17 of 90 shifts from 11/20/2024-12/20/2024 during the staffing review. Specifically, the facility triggered a 1-star rating in the payroll-based journal report. A review of the Facility Assessment documented minimal staffing levels required to provide residents quality of care and services. The facility's actual staffing reports revealed that they did not meet those staffing levels the facility did not provide actual staffing as documented in their Facility Assessment. The findings are: A review of the Facility assessment dated [DATE], documented the minimum staffing levels for the building are: 1 Registered Nurse per shift: 7AM-3PM, 3PM-11PM, 11PM-7AM 5 Licensed Practical Nurses per…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-22 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview conducted during a Recertification survey from 12/15/24-12/20/24, the facility did not ensure infection control prevention practices were maintained to prevent the development and transmission of communicable diseases and infection and did not ensure there was a system for preventing, identifying, reporting, investigating, and controlling infection and communicable disease for all residents. Specifically,1) there was no evidence that a Water Management Plan was in place to prevent and control Legionella, a Facility Risk Assessment was completed, or that Legionella testing was performed within the last year, 2) the facility did not effectively implement accurate tracking and monitoring of infection and outbreak among residents to prevent further spread of infection and early identification of outbreaks and 3) the facility did not provide documentation of screening, administration or declination and education provided for 3 of 10 staff (Certified Nurse Aide #9, Registered Nurse Supervisor #2 and Receptionist #3) reviewed for influenza…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-22 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview during the recertification survey from 12/15/24-12/22/24, the facility did not ensure residents or resident's representatives were notified in writing of the facility policy for bed hold for 2 of 2 residents reviewed (Resident #49 and Resident #93) for hospitalization. Specifically, Residents #49 and #93 were transferred to the hospital, and the facility was unable to provide evidence that written notice of the facility policy for bed hold was given to the resident or the resident's representative. The findings are: The facility policy titled Bed Hold Reservation revised 6/2019 and documented that it is the policy of the facility to notify private insurance carrier that resident has been transferred to the hospital or is out on therapeutic leave. 1. Resident #49 was admitted to the facility with diagnoses including Sepsis, Dementia, and Bipolar Disorder. The Minimum Data Set (assessment tool) discharge assessment dated [DATE] documented Resident #49 was discharged to hospital…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-22 · tag F0645 — isolatedPASARR screening for Mental disorders or Intellectual Disabilities
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview conducted during the Recertification Survey from 12/15/24 to 12/22/24, the facility did not ensure a Preadmission Screen was completed for 1 of 22 residents reviewed. Specifically, for Resident #55, the facility did not ensure the Screen form (DOH-695) was completed. The findings are: The Facility Screen/Preadmission Screening and Resident Review Policy dated 5/26/2022 documents that the Social Worker is designated as the facility's Qualified Screener and is responsible for the completion of the Screen/Preadmission Screening and Resident Review as identified in the New York State Department of Health Regulations. Section 4 documents that no resident will be admitted to the Facility without a completed Preadmission Screening and Resident Review. The document must be done to determine whether or not the resident requires the level of services provided by the Facility, or if the resident requires the level of services of an inpatient psychiatric hospital or institution for mental disease or requires an intermediate care facility to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-22 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review conducted during the standard survey from 12/15/24-12/22/24, the facility did not ensure that residents who had an indwelling/ suprapubic (foley) catheter (tube inserted into the bladder to drain urine) received the appropriate care and services to manage catheters for one (Resident #86) of three residents reviewed for bowel and bladder. Specifically, Resident #86 had a size 16 French suprapubic catheter surgically inserted, the facility did not develop a care plan, obtain a doctor's order with diagnosis to include the catheter size or directions on care of the suprapubic tube or when the catheter should be changed. The finding is: Resident #86 had diagnoses of Chronic Obstructive Pulmonary Disease, Bipolar Disorder, and Hypertension. The Quarterly Minimum Data Set (an assessment tool) dated 9/27/24 documented the resident's cognition was intact. The resident required supervision to moderate assistance for activities of daily living. The resident has an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-22 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review during the recertification survey conducted from 12/15/24-12/22/24, the facility did not ensure that acceptable parameters of nutritional status for 1 of 2 residents (Residents #93) reviewed for Nutrition were maintained. Specifically, Resident #93 had a significant weight loss of 28.12% in four months (8/28/24-12/18/24) and that weight loss was not communicated to the physician effectively resulting in no assessment by the physician for weight loss. Findings included: The Facility Policy titled Weight Monitoring last reviewed 9/20/24 documents that Residents experiencing unplanned weight gains or losses will have such changes monitored and care plans revised, as necessary, by the Interdisciplinary Team. Furthermore, it documents that the Registered Dietician/Dietician Technician is responsible for documentation regarding significant weight changes as well as notification to the attending physician. Dietary is also responsible for documenting a progress note and reviewing and revising the Comprehensive Care Plan, as necessary. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review conducted during the Recertification Survey from 12/15-12/22/24, the facility did not ensure residents who need respiratory care are provided such care, consistent with professional standards of practice and the comprehensive person-centered care plan for 2/2 residents reviewed for Respiratory Care (Resident #75 and Resident #89). Specifically, 1) Resident #75 was provided oxygen 2.5 liters via nasal cannula without a physician order and 2) Resident #89 with a physician order for oxygen 2 liters as needed via nasal cannula for saturation below 90% was observed with oxygen being administered at 3 liters via nasal cannula. The Findings include: Review of the facility policy titled Oxygen Therapy, last reviewed 5/26/22, documented that a physician's order is required to institute oxygen therapy. In an emergency situation, a licensed nurse may start oxygen therapy and obtain a physician's order as soon as possible. Furthermore it documents that when charting use of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-22 · tag F0710 — isolatedObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews and record review during the recertification survey conducted 12/15/24-12/22/24, the facility did not ensure that the Physician provided supervision of medical care for 1 of 1 resident (Resident #93) reviewed for Physician Services. Specifically, Resident #93 had a significant weight loss of 41 pounds, 145.8 pounds to 104.8 pounds or a 28.12% weight loss, in sixteen weeks (8/28/24-12/18/24), and there was no assessment specific to the recorded weight loss by the Physician. Findings include: Review of the Facility Policy titled Weight Monitoring last reviewed 9/20/24 documented that residents experiencing unplanned weight gains or losses will have such changes monitored and care plans revised, as necessary, by the Interdisciplinary Team. Furthermore, it documents that the Registered Dietician/ Dietary Technician is responsible for documentation regarding significant weight changes as well as notification to the attending physician. Dietary is also responsible for documenting a progress note and reviewing and revising the Comprehensive Care Plan, as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-22 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview conducted during the recertification survey from 12/15/24-12/22/24, the facility did not ensure that drugs and biological's in 1 of 2 medication storage areas were labeled and stored in accordance with professional standards. Specifically, antibiotics and intravenous fluids were found expired in the medication storage room. The findings include: The policy and procedure titled Storage of Drugs revised 9/17 documented, discontinued drug containers shall be removed from the medication cart, and marked to indicate that the drug has been discontinued. Discontinued drugs shall be disposed. During an observation on 12/19/24 at 9:32 AM in the medication storage room on the first floor, Piperacillin and Tazobactam 3.375 (an antibiotic to treat bacterial infections) with an expiration date of October 2024 and 1000 milliliters of intravenous fluids with an expirations date of October 2024 were identified. During an interview on 12/19/24 at 9:32 AM, Staff #14 stated that medications were checked for expiration dates, and the night nurse was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-22 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview during the recertification survey conducted 12/16/24 to 12/22/24, the facility did not ensure each resident was offered pneumococcal immunizations and received education regarding the benefits and potential side effects of the immunizations for 1 of 5 residents (Residents #79) reviewed. Specifically, there was no documented evidence Resident #79 was offered, declined, or educated about the pneumococcal immunization. Findings include: The undated facility policy titled Pneumococcal Vaccination documented the Pneumovax vaccine will be available to all residents at [NAME] Hall Rehabilitation Center to aid in the control and spread of pneumonia between residents and staff. Residents at any age who have long term health problems are at high risk of contracting pneumonia. All residents who have no documentation of previous pneumococcal vaccine shall receive the vaccine upon admission. Pneumococcal vaccination will be recorded on the immunization record. Before offering the vaccine…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-22 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during the Recertification Survey completed on [DATE]-[DATE], the facility did not develop and maintain policies and procedures for the monthly drug regimen review. The facility did not ensure that the attending physician, the facility's medical director and the Director of Nursing received and acted upon the Pharmacy Consultant's recommendations within a timely manner and documented in the medical record that the identified irregularities had been reviewed and what action should be taken for 3 of 5 residents reviewed for unnecessary medications (#9, #79, and #89 ). Specifically, 1) Resident # 9 had no documented follow up for drug regimen reviews from [DATE]. 2) Resident # 79 had no documented follow up for drug regimen reviews from [DATE] and [DATE] and 3) Resident #89 had irregularities documented by the Pharmacy Consultant for reviews performed on [DATE] and [DATE] with no evidence of physician review and response. The findings are: The facility did not provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-22 · tag F0610 — failed to investigate and act on abuse reports — widespreadRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during the abbreviated and partial extended survey (NY00340632, NY00340457), the facility did not ensure all violations were thoroughly investigated and that results of all investigations were reported to the administrator and other designated representative and to other officials in accordance with State law, including the State Agency, within 5 working days of the incident and appropriate corrective action taken for 4 (Resident #1, #2, #3, #4) of 5 residents reviewed. Specifically, (1) Review of video surveillance dated 4/28/2024 revealed, Resident #1 was trying to exit the facility through the front door and a facility staff member was rushing from outside the facility through the outermost door and pushed the inside door against Resident #1, causing the resident to fall to the floor. The facility did not initiate an investigation into abuse until 4/29/2024, and the Director of Nursing was not notified of the incident until 4/29/2024. (2) The facility did not conduct a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-07-22 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews during an abbreviated and partial extended survey (NY00340632, NY00340457) the facility did not complete a performance review once every 12months for Certified Nurse Assistant reviewed. Of every nurse aide at least once every 12 months. Specifically, Certified Nurse Assistant #1's performance evaluation was last completed 2018. Certified Nurse Assistant #2's performance evaluation was last completed 2019. Findings include: Review of a sample of 2 certified nurse assistant (certified nurse assistant #1 and certified nurse assistant #2) employees files during onsite visit on 7/22/2024 revealed their performance evaluation was last completed in 2018 and 2019 respectively. There was no documented evidence that performance evaluations were completed from May 2022 to 7/22/2024. During an interview on 7/22/2024 at 1:50 PM the Human Resources Director/Scheduling Coordinator stated performance reviews are kept in employee personnel files. Staff education/competencies are kept in a separate file in the educator's office and staff mandatory trainings were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-22 · tag F0740 — failed to provide behavioral / mental-health care — isolatedEnsure each resident must receive and the facility must provide necessary behavioral health care and services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews during an abbreviated survey (NY00340632, NY00340457), the facility did not to ensure that the resident was provided with the necessary behavioral health care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being, in accordance with the comprehensive assessment and plan of care for 2 (Residents #1 & #2) of 3 Residents reviewed for behavioral health. Specifically, (1) on 4/28/2024 at 5:45 AM, Resident #1 was seen on surveillance walking with unsteady gait and trying to exit the facility through the front door unsupervised; Resident # 1 was identified as an elopement risk, and a wanderer. The Behavioral Symptom Care Plan initiated on 2/29/2024 and updated on 3/25/2024 and 4/20/2024 had no identified goals and interventions to address the elopement and wandering behaviors and prevent reoccurrence, and to ensure the safety of the resident, other residents, and staff; (2)Resident # 2 who had a history of throwing food on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-22 · tag F0741 — failed to have staff trained for behavioral health — isolatedEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during an abbreviated survey and extended survey (NY00340632, NY00340457), the facility did not ensure that all staff were in serviced in the behavioral health needs of the residents. Specifically, the facility was unable to provide documented evidence that they provided staff education on behavioral health between 1/1/2024 and 7/2024. The findings are: A request was made for a Facility Behavioral Health Policy and procedure and was not provided prior to the exit date of 7/22/2024. A request was made for a Facility Behavioral Health in-services and staff education but was not provided until 7/22/2024. A Facility assessment dated [DATE] documented that the facility had a total bed capacity of 134 residents. The Facility Assessment documented common diagnosis of residents which include but not limited to Psychiatric/Mood Disorders, Neurological Systems and provides person-centered/direct care: psycho/social/spiritual support and mental and behavioral health services…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-22 · tag F0835 — failed to run the facility competently — isolatedAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews during an abbreviated and partial extended survey (NY00340632, NY00340457), the facility was not administered in a manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Specifically, (1) Specifically, there was no documented evidence that the facility Assessment was reviewed and/or updated from 7/31/2021 to 7/18/2024; (2) The Facility experienced an Electronic System Outage during the extended survey on 7/19/2024, and the Administrator was not aware of the emergency plan or process for mitigating the occurrence; (3) the Facility Administrator did not report the results of all investigations to the New York State Departemnt of Health in accordance with State law for allegation of abuse that occurred on 4/19/2024 and an injury of unknown origin that occurred on 6/22/2024. Findings include: The Facility Assessment was requested for review on 7/17/2024. The Facility Assessment was provided to the surveyors on 7/19/2024. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-22 · tag F0838 — failed to assess facility resources and resident needs — isolatedConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during an abbreviated and partial extended survey (NY00340632, NY00340457), the facility did not ensure a facility-wide assessment was conducted and documented to determine what resources are necessary to care for its residents competently during both day-to-day operations and emergencies. Specifically, there was no Facility Assessment readily available for review upon request during the survey on 7/17/2024. There was no documented evidence that the Facility Assessment was reviewed/or updated from 7/31/2021 to 7/18/2024. Findings include: The Facility assessment dated [DATE] documented under requirement the Nursing facility will conduct, document and annually review a facility-wide assessment, which includes bith their resident population and the facility needs to care for their residents. the purpose was to use this assessment to make decisions about direct care staff needs, as well as capabilities to provide services to the residents in the facility. On 7/17/2024 at 8:30…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-18 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during an abbreviated survey (NY00335594), the facility did not ensure the Minimum Data Set (an assessment tool) accurately reflected the resident's status for 1 (Resident#1) out of 3 residents reviewed. Specifically, Resident #1's Quarterly Minimum Data Set, dated [DATE] had no documented evidence of the resident's rejection of care, having a pressure ulcer, and complaints of occasional mild pain. Findings include: Resident #1 had diagnoses that included non-pressure ulcer other part of the right foot with fat layer exposed, cellulitis, other chronic pain, lymphedema, depression, opioid dependence in remission, muscle weakness and osteomyelitis. Review of the Quarterly Minimum Data Set, dated [DATE] documented in Section E0800 (titled Rejection of care presence and frequency) revealed that the resident did not exhibit the behavior of rejection of care that is necessary to achieve goals for health and wellbeing, such as assistance with activities of daily living. Staff…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-18 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews conducted during an abbreviated survey (NY0035594), the facility did not ensure comprehensive care plans were reviewed/updated quarterly and as needed in a timely manner. This was evident for 1 (Resident #1) out of 3 residents reviewed for care planning. Specifically, Resident # 1's Care Plans for Pain, Osteomyelitis, Lymphedema, Pressure Ulcer, and Behavior were not updated quarterly and after a comprehensive assessment. Findings include: The facility care plan policy last reviewed on 3/4/24 documented comprehensive care plans (CCP) must be updated quarterly, annually and upon readmission, and with a significant change of condition. Resident #1 had diagnoses that included non-pressure ulcer other part right foot with fat layer exposed, cellulitis, other chronic pain, lymphedema, depression, opioid dependence in remission, muscle weakness and osteomyelitis. Review of the quarterly Minimum Data Set (an assessment tool) dated 12/22/2023 documented a score of 13/15 denoting intact cognition, impairment on both side of upper and lower extremities.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY F689 Based on record review and interviews conducted during an abbreviated survey (NY00316488), the facility did not ensure adequate supervision was provided and that the residents environment remained as free of accidents hazards as possible. This was evident for 1 out of 6 residents (Resident #6) reviewed for accidents. Specifically, Resident #6 who required supervision with locomotion on and off the unit was able to disarm the 15 second hold on the unit exit door and fell down a flight of stairs in their wheelchair on 5/13/2023. Resident #6 was found with wheelchair lying on top of them. The facility did not ensure adequate supervision and monitoring for 1 of 6 residents reviewed for adequate supervision and accidents. The findings are: The Policy and Procedure titled, Resident Accident/Incident Report, dated 4/2022 documented that facility will promote and maintain a safe environment and maintain reports and surveillance of all resident's accidents. The facility must investigate and document all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-04-29 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview conducted during a recertification survey from 4/18/2022 to 4/29/2022, the facility did not ensure that food was stored and prepared in a manner to prevent contamination. Specifically, undated rice and pastrami and a platter of cooked turkey were observed in the kitchen walk- in refrigerator and uncooked shrimp was observed being thawed in the sink in an unapproved manner. The findings are: The Facility policy and procedure titled Food Preparation, which is undated documents that foods are stored and properly labeled, and food removed from the freezer for thawing should be thawed under cold running water. During a kitchen tour on 4/18/22 at 10:00 am, undated rice, pastrami, and a platter of cooked turkey were observed in the walk- in refrigerator in the kitchen, and uncooked shrimp was observed being thawed in an unapproved manner. During a follow-up kitchen tour on 4/21/22 at 12:00 pm, a metal container with cooked rice was undated, a metal container with pastrami was undated, a platter of turkey was in the walk-in refrigerator and had no date,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-04-29 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interviews conducted during a recertification survey 4/18/2022-4/29/2022, the facility did not ensure that it maintained an infection prevention and control program designed to provide a safe, sanitary environment and to help prevent the development and transmission of communicable diseases and infections. Specifically, two (2) Certified Nursing Assistants (CNAs #1 and #10) were observed, not performing hand hygiene during the resident's lunch. The finding is: The facility policy and procedure titled Hand washing revised 2/2022 documented the facility objective is to protect and prevent cross infection to the residents through the removal of dirty and transient flora by becoming aware of and developing the skill needed to wash hands before and after feeding residents, and if hands are not visibly soiled to use an alcohol based rub, decontaminate hands before direct contact with patients and after contact with inanimate objects in the immediate vicinity of the patient. The facility policy and procedure titled Dining Room revised 2/2022 documented the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-04-29 · tag F0888 — widespreadEnsure staff are vaccinated for COVID-19
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews conducted during a recertification survey 4/18/2022-4/29/2022, the facility did not maintain an Infection Prevention and Control Program (IPCP) to ensure residents' health and safety and to prevent the transmission of COVID-19 infection. Specifically, the facility did not obtain and maintain vaccination medical records of a newly hired staff prior to starting on 4/13/22. In addition, this staff was present in the facility on 4/14/22, 4/15/22, and 4/16/22 and worked in areas where residents were at high risk for exposure to COVID-19. The findings are: Review of the facility policy and procedure, titled, COVID-19 Vaccination-Residents and Personnel, dated 5/1521, documented the facility maintains documentation related to staff COVID-19 vaccination that includes at a minimum the following: Staff were provided education regarding the benefits and potential risks associated with COVID-19 vaccine, staff were offered the COVID-19 vaccine or information on obtaining COVID-19 vaccine, The facility policy and procedure, titled, COVID-19…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-04-29 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews conducted during a recertification survey 4/18/2022-4/29/2022, the facility did not ensure that each resident was provided with a dignified dining experience, specifically, staff did not provide lunch meal trays in a timely manner for five residents (Residents # 32, #59, #44, #31, and #91). Specifically, the residents were not provided their lunch meal trays at the same time as their tablemates. The findings are: The facility policy and procedure titled Meals-Food Service updated 8/21 documents that unit managers will provide seating chart to dietary to ensure meals are served orderly and grouped together by room and/or dining room if resident eats in dining room by table. Staff to serve all residents seated in a group before moving to another table. The facility policy and procedure titled Dining Room revised 2/2022 documents that residents will be seated according to the seating plan in the dining area. Observations were made on 4/19/2022 and on 4/21/2022 during lunchtime in the second-floor dining room: On 4/19/2021 at 12:00 PM,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-04-29 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interviews conducted during Recertification Survey and Abbreviated Survey (NY00288478) and (NY00292194) from 4/18/2022-4/29/2022, it cannot be ensured that the facility thoroughly conducted and completed an investigation to rule out abuse, neglect, and mistreatment for 1 of 5 residents (#275) reviewed for abuse and 1 of 5 residents (#112) reviewed for accidents Specifically, 1.a thorough Accident/Incident Investigation was not conducted for Resident #275 with a reported allegation of abuse and 2. a thorough Accident/Incident Investigation was not conducted for Resident # 112 with a Left Femur Fracture. The findings are: The facility Accident and Incident Reporting Policy dated 4/7/2021 is the policy of [NAME] Hall Rehabilitation Center to promote and maintain a safe environment, and to maintain reports and surveillance of all resident's accidents and incidents. The purpose of the policy is to investigate all accidents and incidents and develop corrective measures to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-04-29 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview conducted during a recertification survey 4/18/2022-4/29/2022, the facility did not ensure residents who were unable to carry out activities of daily living (ADLs) received the necessary services/ equipment for 1 of 6 residents (Resident #90) reviewed for ADLs. Specifically, for Resident #90, who was dependent on staff for Activities of Living (ADL) care (transfer) the facility did not ensure the resident was transferred out of bed in a timely manner with the use of a Hoyer lift in accordance with the resident's preference. The Findings Are: The Policy and Procedure titled AM and PM Care dated 6/2021, documented unless restricted by doctor's orders, all residents must be up and out of bed each day as much as allowed by medical condition. All necessary equipment needed to care for each resident should be readily available on the nursing unit. Resident #90 was admitted to facility on 3/10/20 with a diagnosis of Chronic Pain, Lymphedema, Muscle Weakness. The Quarterly 3/23/22 Minimum Data Set (MDS) documented the Resident had a Brief…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-04-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review conducted during a recertification survey and abbreviated survey (NY00289709), conducted 4/18/2022-4/29/2022, the facility did not ensure that the necessary care and services were provided to promote the highest practicable well-being for 1 of 6 residents (resident #109) reviewed for non pressure related skin ulcer/wound and 1 of 5 residents (Resident #112) reviewed for accidents. Specifically, 1. heel booties were not applied as per physician order for a resident at high risk for skin breakdown (#109) 2. the facility did not ensure ongoing monitoring was provided for ( R#112) to ensure timely medical intervention and or hospitalization following a fall. The findings are: Resident # 109 was admitted to facility 6/4/2021 with diagnoses including of Diabetes Mellitus II, Osteoarthritis, and Dementia, required extensive assist of 2 for bed mobility, bathing and dressing and an extensive assist of 2 with Hoyer for transfers The 2/26/22 Quarterly Minimum Data Set (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-06-24 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review conducted during a Recertification Survey and Abbreviated Survey (NY00268466) completed on 6/24/21, the facility did not make information on how to file a grievance available to the residents. This was evident for 11 of the 11 residents who attended the Resident Council Meeting. Additionally, the facility did not ensure that a grievance was resolved in a timely manner for one (Resident #90) of three residents reviewed for personal property. Specifically, the lack of a thorough investigation and resolution into a resident's report of missing property. The findings are: The policy and procedure titled Grievances, revised on 3/2021, documents that at the time of admission the Social Worker (SW) or designee will review the admission Packet with the resident/concerned party, which is inclusive of the Grievance Policy and Procedure and that the initiated Resident Grievance Form must be submitted to the Director of Social Work/Designee, who will log the complaint in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-06-24 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during a recertification survey, the facility did not ensure the development and implementation of comprehensive person-centered care plans (CCP) to attain or maintain the residents' highest practicable physical, mental, and psychosocial well-being. Specifically, the facility did not ensure a person-centered care plan was developed (1) for 2 of 5 residents (#56, #83) reviewed for Activities; (2) for 1 of 8 residents (#76) reviewed for Activities of Daily Living (ADL); (3) for 2 of 6 residents (#14, #76) reviewed for Dementia Care; and (4) 1 of 5 residents (#14) reviewed for Unnecessary Medications Review. The findings are but not limited to: The Facility Policy & Procedure on CCP updated on 03/2017 documented that the CCP will be periodically reviewed and revised by a team of qualified persons after each assessment or reassessment but at least quarterly, every ninety (90) days. Dates on the care plan will reflect the date reviewed or the date that changes are made…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-06-24 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview conducted during a recertification survey, the facility did not ensure that the Comprehensive Care Plan (CCP) were reviewed and revised in a timely manner. Specifically, (1) the CCP was not reviewed and revised for 2 of 7 (#36, #44) residents investigated for Accidents; (2) The CCP was not reviewed and revised for 2 of 5 (#4, #28) residents investigated for Activities; (3) the CCP was not reviewed and revised for 4 of 8 (#4, #28, #56, #83) residents investigated for Activities of Daily Living (ADL) Functional / Rehabilitation Potential; (4) the CCP was not reviewed and revised for 3 of 6 (#28, #69 #83) residents investigated for Dementia Care; and (5) the CCP was not reviewed and revised for 1 of 3 (#4) residents investigated for Urinary Catheter or UTI. The findings are but not limited to: The Facility Policy & Procedure on CCP updated on 03/2017 documented that the CCP will be periodically reviewed and revised by a team of qualified persons after each assessment or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-06-24 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review conducted during a Recertification Survey and Abbreviated Survey (NY00274235), the facility did not ensure that sufficient staff was available to meet the needs of all residents. Specifically, the Certified Nursing Assistant (CNA) actual staffing levels were below the facility assessed minimum levels 24.3% of shifts for the months of April 2021, May 2021 and June 2021. The findings include: A review of the Facility Assessment Tool dated 04/01/2021 indicated that the facility had a 134-bed capacity, with an average daily census of 115-122, and a current census of 90. The Assessment documented that the following minimum staffing per shift: 1) Day Shift (7:00AM to 3:00PM): Director of Nursing (DON) = 1, Registered Nurse (RN)/Licensed Practical Nurse (LPN)Unit Manager =2, LPN Medication and Treatment Nurses = 5,Certified Nursing Assistants(CNAs) 9 2) Evening Shift (3:00PM to 11:00PM):RN Supervisor = 1, LPN Medication and Treatment Nurses = 5, CNAs = 9 3) Night…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-06-24 · tag F0836 — patternEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and staff interview, the facility did not ensure that carbon monoxide detectors in buildings with fuel-fired appliances were installed in compliance with Section 915 of the 2015 edition of the International Fire Code as adopted by New York State. Specifically, a carbon monoxide detector was not installed in the generator room. The generator is located in the basement of the building and is fuel operated. The findings are: During the Life Safety recertification survey on 6/17/21 at 11:30 AM, a tour of the generator room located in the basement revealed that a carbon monoxide detector was not installed in the room. In an interview at the time of the finding, a maintenance staff member stated that a battery operated carbon monoxide detector was installed in the room and must have fallen off the wall. In a subsequent interview with the Director of Facilities at 11:35 AM, the Director of Facilities stated that that carbon monoxide detectors will be installed. 483.70 (b)
- Potential for harm · Dcited before2021-06-24 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review on a recent recertification survey, the facility did not ensure residents have a right to a dignified existence for two of three residents screened for dignity. Specifically, several observations were made of Resident #85 and #5 with his/her Foley bag uncovered so that passing by staff and residents can see his/her urine in the tubing and bag and for Resident #85, staff were observed performing a dressing change exposing him/her to passing by staff. The findings are: The facility policy for Resident Care and Quality of Life/Dignity dated 10/02/20 documents in the policy statement each resident shall be care for in a manner that promotes and enhances his/her sense of well-being, level of satisfaction with life, feeling of self-worth and self-esteem. Staff are to assist with bodily privacy helping the resident to keep urinary catheter bags covered. Resident #85 was admitted with diagnoses including Type II Diabetes Mellitus, Hypertension, Atrial Fibrillation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-06-24 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
FACILITY Based on observations, interviews and record reviews on a recent recertification survey, the facility did not ensure that the Office of the Long Term Ombudsman was made aware of transfers and discharges for the months of April, May and June 2021. Specifically there were 68 discharges/transfers made from 4/1/2021-6/22/2021 without notification to the Ombudsman. The findings are: An interview was conducted with the Ombudsman on 6/15/2021 who reported that she has not received discharge/transfer lists or copy of the letters since the end of April 2021. An interview was conducted with the Facility Administrator on 6/18/2021 at 11:53PM who reportd there was no Social Worker currently working at the facility. The last Social Worker left the faciity on April 30, 2021 and a new one was set to start on 7/1/2021. The facility Administrator indicated they have been using the Director of Activities in place of the Social Worker and does not think the Ombudsman notification was being done by the Social Worker. An interview was conducted with the Director of Activities 6/18/2021 12:47PM…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-06-24 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview during the recertification survey the facility did not ensure that each resident received an accurate assessment reflective of the resident's current status. This was evident for one (Resident #62) resident reviewed for Minimum Data Set (MDS) accuracy. Specifically, Annual Assessment of the MDS dated [DATE] and Quarterly assessment 05/05/21 did not document the Resident's Brief Interview for Mental Status (BIMS) score. The finding is: Resident #62 was admitted to the facility on [DATE] and had diagnoses including Psychotic Disorder, Schizophrenia and Major Depressive Disorder. An admission MDS assessment dated [DATE] documented the resident was cognitively intact with some mood and behavior issues. The Quarterly MDS assessment dated [DATE] did not have a BIMS score documented. Further record review revealed the resident did not a BIMS score for the following assessments: Annual assessment 11/02/20, Quarterly assessment 02/02/21 and 05/05/21. The MDS did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-06-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review conducted during a recent recertification survey, the facility did not ensure that each resident who is unable to carry out activities of daily living (ADL) receives the necessary services to maintain grooming and personal hygiene for 2 (Resident #85, and #42) of 3 residents reviewed for ADL's staff provided incomplete AM (morning) care. Specifically, staff did not give Resident #85 a shower for more than ten days, shave and provide oral and nail care and Resident # 42 did not receive showers. The findings are: 1. Resident #85 was readmitted to the facility on [DATE] and had diagnoses of Type II Diabetes Mellitus, Hypertension, Atrial Fibrillation, Peripheral Vascular Disease. Minimum Data Set (MDS-a resident assessment tool) dated 2/13/21 documented the resident was cognitively intact and required extensive assistance for all Activities of Daily Living (ADLs.) An undated facility policy and procedure titled Showers documented residents requiring or requesting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-06-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview conducted during the recertification and abbreviated surveys the facility did not ensure that 2 of 5 residents (Resident #66 and Resident # 53) reviewed for quality of care received treatment and care in accordance with professional standards of practice. Specifically, 1. 2. The findings are: 1.Resident #66 was admitted to the facility on 5.13.21 with diagnoses of: Type II Diabetes with Neuropathy, Congestive Heart Failure, Chronic Obstructive Pulmonary Disease and Schizophrenia. Review of the resident's medical record reveals the resident is cognitively intact as indicated by the Brief Interview for Mental Status (BIMS) with a score of 15:15. Review of the physicians admitting orders were evaluate skin weekly: document findings in administrator note and document findings in weekly Activities of Daily Living ( ADL) note, notify shift supervisor and obtain treatment order for MD if indicated. Review of the resident electronic medical record (EMR) revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-06-24 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews during a recertification survey, for 2 of three residents reviewed for medication administration (#85) (#64), the facility did not ensure residents were free from significant medication errors. Specifically, Resident #85 had three omissions of Intravenous antibiotics and Resident (64) Insulin amounts were not documented on the Medication Administration Record (MAR) for a resident receiving sliding scale insulin. The findings are: The facility policy for Medication Administration last revised 10/13/21 stated the doctor will notified with any omissions/refusals in medications immediately. The DNS will be notified following the physician. Documentation of omissions in resident Electronic Medical record (EMR) as well as progress note will be done at the time of the omission/refusal. Resident #85 has diagnoses of Type II Diabetes Mellitus, Osteomyelitis, Atrial Fibrillation, Peripheral Vascular Disease. Minimum Data Set (MDS-a resident assessment tool) dated 2/13/21 documented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-06-24 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interview conducted during a recertification survey, the facility did not ensure that juice thickeners in the nourishment refrigerators located on the nursing units (2 of 2 resident floors), on the refreshment cart and in the kitchen storage room, were stored in accordance with acceptable standards of food safety practice. The finding is: On 6/16/21 at 8:50 AM an examination of the first floor unit refrigerator was conducted and it was noted that there were two containers of Ready Care thickener cranberry cocktail in the refrigerators and the containers had a use by date of 12/24/20 and 6/8/21. In an interview with the Licensed Practical Nurse (LPN) # 1 at the time of the findings, LPN #1 stated that dietary staff is responsible for removing the outdated foods in the refrigerator. On the second floor at 9:00 AM, outdated Nectar consistency thickener was noted with a use by date 4/9/21. This container was noted on the morning juice cart brought from the kitchen. A review of the the directions on the container of Ready Care Thickener are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-06-24 · tag F0850 — failed to provide social-work services — isolatedHire a qualified full-time social worker in a facility with more than 120 beds.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review conducted during a Recertification Survey completed on 6/24/21, the facility with a licensed bed capacity of 134 was operating without a Social Worker (SW) from 4/30/21 to present. The findings are: The Facility Survey Report (FSR) dated 6/16/21 included the question: Has your facility ensured that employees and other persons providing resident services in your facility are licensed, registered or certified in accordance with applicable laws? The answer was checked Yes. Under the heading of Director of Social Work in the FSR, the facility checked off consultant. Independent Contractor Agreement with the (Social Worker) SW Consultant, dated 1/1/2021, documents the following: The facility has engaged the services of this contractor sufficient consultation to maintain compliance with the state and federal standards for providing counseling services to its Social Work staff. In an interview conducted on 06/18/21 at 11:53 AM with the Administrator he/she stated the facility's previous SW left on 4/30/21 and that the Director of Activities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-06-24 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and staff interview, the facility did not ensure that a Legionella Risk Assessment and Water Management Plan was provided in accordance with Section 483.80. Specifically, the facility policy and procedures did not contain the required elements; a risk assessment, control measures to maintain the physical, chemical, and temporal conditions of the system, and a system description analysis of hazardous conditions or corrective actions. The findings are: During the Life Safety recertification survey conducted on 6/17/21 at 1:15 PM, documentation review of the facility's Legionella folder revealed a water sample lab report for legionella with a collection date 6/17/2020 and a process date 6/25/2020 reported that Legionella was not detected. A review of the facility Policy and Procedures for legionella updated on 6/2020 did not include a risk assessment for Legionella, control location, control measures, control limits, a system for monitoring hazardous conditions or a corrective action plan. In an interview at 1:50 PM with the Director of Facilities,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2022-04-29 · tag F0582 — patternGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during a recertification survey 4/18/2022-4/29/2022, the facility did not ensure appropriate liability and appeal notices to Medicare beneficiaries were provided. Specifically, the facility did not provide residents with the Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN- form CMS-10055) at the termination of their Medicare Part A benefits. The residents remained in the facility. This was evident for 2 of 4 residents reviewed for Beneficiary Protection Notification Rights specifically, (Residents #21 and # 82). The findings are: Review of the Notice of Non-Medicare Coverage (NONMC) Policy dated 3/2021 documented the facility will provide notification on Non-Medicare coverage in accordance with regulatory requirements, which is at least 48 hours prior to cessation of Medicare coverage. The purpose is to provide an opportunity for the resident/concerned parties to appeal the appeal decision to terminate Medicare coverage, if desired. The (NONMC) Policy…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$167,569 in federal fines across 19 penalties.
- $69,664 — penalty dated 2024-12-22
- $10,527 — penalty dated 2024-07-22
- $4,938 — penalty dated 2024-01-08
- $4,587 — penalty dated 2024-01-02
- $13,635 — penalty dated 2023-12-11
- $4,587 — penalty dated 2023-11-20
- $4,587 — penalty dated 2023-11-13
- $4,587 — penalty dated 2023-11-06
- $4,587 — penalty dated 2023-10-30
- $4,587 — penalty dated 2023-10-23
- $4,587 — penalty dated 2023-10-17
- $4,587 — penalty dated 2023-10-10
- $4,587 — penalty dated 2023-10-02
- $4,587 — penalty dated 2023-09-25
- $4,587 — penalty dated 2023-09-18
- $4,587 — penalty dated 2023-09-11
- $4,587 — penalty dated 2023-09-05
- $4,587 — penalty dated 2023-08-28
- $4,587 — penalty dated 2023-08-21
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| WOOD, GERALD | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER | 100% | since 10/26/2001 |
| BAJAJ, RISHI | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/14/2025 |
| LEE, YALE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/08/2025 |
CMS files one row per role, so the 7 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 79% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NY
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335657. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-12-22, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.