Finger Lakes Health
75 Mason Street, Geneva, NY 14456 · For profit - Corporation · 345 certified beds · (315) 787-4730 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 2 actual-harm citations
- a high number of inspection citations overall (26) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $125,650 in federal fines (most recent 2026-04-08)
- its independent health-inspection rating is low (2/5)
- its facility-reported quality-measure rating is low (2/5)
- its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | Not rated |
| Quality measuresSelf-reported by the facility | 2 of 5 |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 2 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 10.6% | 14.1% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.5% | 5.8% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.6% | 0.5% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 3.1% | 1.3% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 0.3% | 19.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.7% | 3.1% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 10.3% | 12.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 10.2% | 13.2% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 97.4% | 95.3% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.0% | 6.5% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 24.4% | 19.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 18.6% | 13.7% | 17.1% | typical |
| Short-stay residents who newly got an antipsychotic medication | 1.8% | 1.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 82.7% | 78.8% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 29.6% | 20.6% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 12.4% | 9.6% | 12.0% | typical |
| Long-stay hospitalizations per 1,000 resident days | 0.88 | 1.70 | 1.67 | better |
| Long-stay outpatient ER visits per 1,000 resident days | 1.59 | 1.36 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
45.9% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 206 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 40.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 88 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 45.9%CMS range 37.7–51.8 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.8%CMS range 9.1–15.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 40.9% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 19.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 35.2% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 82.8% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 97.7% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 4.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.7%CMS range 4.9–10.9 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.62 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
CMS has not published payroll-based (PBJ) staffing hours for this facility yet — this can happen for newer, hospital-based, or recently-certified homes. It can also mean the home simply did not file, which CMS does not distinguish in this data, so treat the gap as unexplained rather than benign. Staffing is one of the three parts of the CMS star rating; where it’s missing, weigh the independent health-inspection score most, and ask the facility directly about its nurse-to-resident ratios and weekend RN coverage.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
26 citations, most serious first. The 12 most serious are shown; the remaining 14 are one tap away and print in full.
- Actual harm · Hcited beforedisputed · IDR2026-04-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure the resident environment remained as free of accident hazards as possible and did not ensure adequate supervision and assistive devices were provided to prevent accidents for four (4) of eight (8) residents reviewed (Residents #65, #75, #98, and #101). Specifically, Residents #65, #75, and #101 were at risk for accidents related to inconsistent and unsafe use of full body lift slings (a fabric device used with a mechanical lift to support and transfer a resident) including use of incorrect sling sizes and reuse of disposable slings. Resident #98 experienced a fall on 11/11/2025 from a full body lift, resulting in a head injury that required staples. This resulted in actual harm for Resident #98 that was not Immediate Jeopardy.The findings include: The facility policy Lift and Transfer last reviewed 05/05/2024 included all direct care employees will receive training on mechanical lift use and transfer techniques including use of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited beforedisputed · IDR2026-04-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure care and services were provided in accordance with the resident's needs and professional standards for two (2) of eight (8) residents reviewed (Residents #96 and #131). Specifically, Resident #96 who had a diagnosis of dysphagia (difficulty swallowing that can lead to choking, coughing, or food feeling stuck in the throat), received a diet inconsistent with their swallowing needs due to failure to implement and communicate a diet recommendation and supervision needs, and experienced a choking episode requiring abdominal thrusts. Additionally, Resident #131 sustained thermal burns (a skin injury caused by contact with heat sources like hot liquids, causing tissue damage) after staff failed to follow safe food reheating practices. This resulted in actual harm for Residents #96 and #131 that was not Immediate Jeopardy.The findings include: The facility policy Change in Condition, Management and Notification last revised 04/05/2023,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-04-08 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, the facility failed to ensure allegations and incidents were thoroughly investigated and documented, including identification of root cause and implementation of corrective actions, for two (2) of eight (8) residents reviewed (Residents #98 and #131). Specifically, the facility failed to conduct a thorough and complete investigation for Resident #98 following a fall from a full body lift resulting in a head injury, and for Resident #131 following a thermal burn (a skin injury caused by contact with heat sources like hot liquids, causing tissue damage) incident related to reheated food. The findings include:The facility policy Abuse, Neglect, Mistreatment, and Misappropriation of Resident Property last reviewed 06/27/2024 included alleged violations will be thoroughly investigated, including collection of statements, review of relevant documentation, and identification of contributing factors, and appropriate corrective actions will be implemented to prevent…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-08 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review, the facility failed to ensure an allegation of neglect and an incident involving an injury of unknown source was reported to the State Survey Agency for one (1) of eight (8) residents reviewed (Resident #98). Specifically, Resident #98 experienced a fall from a full body lift resulting in a head injury requiring staples, and the facility did not report the incident to the State Survey Agency as required.The findings include:The facility policy Abuse, Neglect, Mistreatment, and Misappropriation of Resident Property last reviewed 06/27/2024 included alleged violations involving abuse, neglect, or mistreatment, including injuries of unknown source, will be reported to the State Survey Agency within required timeframes, including within two (2) hours if the events involve serious bodily injury.Resident #98 had diagnoses including stroke (a condition where blood flow to the brain is interrupted), neuropathy (peripheral nerve damage), and hemiplegia (weakness or paralysis affecting one side of the body). The Minimum Data Set (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-09-01 · tag F0836 — patternEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, and record review conducted during the Recertification Survey at the Geneva Living Center North, Geneva Living Center South, and Huntington Living Centers 8/28/23 to 9/1/23, it was determined that the facility did not ensure compliance with all applicable State codes. Specifically, the facility was not in compliance with Section 915 of the 2015 Edition of the International Fire Code as adopted by New York State, which requires the use of carbon monoxide detection in a building that has fuel-burning appliances. The findings are: Observations during the initial tour of the Geneva Living Center North on 8/28/23 at 2:45 PM included natural gas-powered hot water heaters in the basement boiler rooms. Additionally, there was a single station carbon monoxide detector located on the wall in the corridor outside the boiler room. Record review on 8/29/23 at 10:10 AM included a spreadsheet of completed work orders related to the maintenance and testing of two carbon monoxide (CO) detectors in the Geneva Living Center North building identified to be located by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-01 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews conducted during a Recertification Survey at Huntington Living Center 8/28/23 to 9/1/23, it was determined that for one (Resident #12) of 37 resident's reviewed for care planning, the facility did not ensure the residents person-centered Comprehensive Care Plan (CCP) was implemented to meet the resident's medical needs as identified in the CCP and their physician orders. Specifically, Residents #12 did not have a strap securing their indwelling catheter and did not have wound care done according to their physician orders and their CCP. This was evidenced by the following: Resident #12 had diagnoses including neurogenic bladder (lack of bladder control due to a spinal cord injury) requiring a suprapubic (s/p) catheter (a catheter tube inserted directly into the bladder through the abdomen to drain urine into an attached drainage bag), paraplegia and multiple pressure ulcers. The Minimum Data Set assessment dated [DATE] documented that Resident #12 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and record review conducted during an Recertification Survey at Huntington Living Center and Geneva Living Center North, from 8/28/23 to 9/1/23, the facility did not ensure that residents received treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan for one of five residents reviewed for unnecessary medications, and for one of one resident reviewed for edema (swelling of the tissues due to excess fluid). Specifically, the facility did not ensure that the bowel protocol was initiated as ordered by the physician for Resident #158. For Resident #36, the facility did not ensure that the resident's soap was used appropriately per manufacturer's guidelines or as ordered by the physician for a chronic skin condition. This is evidenced by the following: The facility policy Bowel Management Guidelines and Protocol, dated reviewed/revised on 11/22/21, included: Nursing staff will monitor resident's bowel elimination…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-01 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews conducted during a Recertification Survey 8/28/23 to 9/1/23, it was determined for one (Resident #104) of one resident reviewed for range of motion (ROM) services at Huntington Living Center and for one (Resident #150) three residents reviewed for position and mobility at Geneva Living Center South, the facility did not ensure that a residents with limited ROM received appropriate treatment and equipment to prevent a further decline. Specifically, for Resident #104 the facility did not ensure the resident who had increased edema (swelling) and limited ROM to both hands was evaluated by a therapist per physician orders in a timely manner. For Resident #150, the facility did not ensure the resident had wheelchair safety equipment in place as recommended by Physical Therapy (PT) for proper and safe positioning. This evidenced by the following: 1.Resident #104 had diagnoses including dementia, depression, and unspecified edema. The Minimum Date Set (MDS)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record reviews conducted during the Recertification Survey at Geneva Living Center South 8/28/23 to 9/1/23, it was determined that for one (Resident #86) of one resident reviewed for smoking, the facility did not ensure that the resident environment remained free of accident hazards as possible. Specifically, Resident #86 was observed smoking in an unsafe area several times and the facility was unable to provide evidence that the resident had been assessed for safe smoking. This is evidenced by the following: The facility policy Smoking Assessment Guidelines, review date of 3/30/23, included that smoking is not allowed on facility property. A resident who is physically and cognitively able to leave the facility property with the intent of using tobacco products will be assessed for their capability to smoke unsupervised and unattended. If a resident chooses to smoke off facility property, a Smoking Safety Screen (an assessment) will be completed by the interdisciplinary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-01 · tag F0812 — failed to store, cook, and serve food safely — isolatedProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interviews, and record review conducted during the Recertification Survey 8/28/23-9/1/23 the facility did not store, prepare, distribute, and serve food in accordance with professional standards for food service safety. Specifically, one (Huntington Living Center) of two main kitchens had issues with the dish machines' wash cycle that did not reach adequate temperatures for sanitizing and was being logged by facility staff as inadequate multiple times for August 2023, with no action taken by the facility. In addition, a dietary employee with not wearing a beard guard/net over their facial hair while serving on the food tray line. The findings are: The facility policy Dishwashing revised 2016 documented the purpose is to prevent the transmission of disease carrying organisms. Dish machine temperatures are taken and recorded after each meal at the beginning of the wash cycle. Temperatures should be monitored throughout the process to ensure they stay at required minimum levels. If the dish machine temperatures do not meet minimum requirements of wash at 160…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-01 · tag F0948 — isolatedEnsure that paid feeding assistants have the training they need.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review conducted during the Recertification Survey at Huntington Living Center 8/28/23-9/1/23 the facility did not ensure for one (Resident #104) of six residents reviewed for Activities of Daily Living (ADL's), that staff members (non-nursing) working in the facility and feeding residents had successfully completed a New York State approved training program. Specifically, the facility did not ensure that a unit clerk (UC) who was observed feeding a resident had been trained through a state approved paid feeding assistant program per the regulations. This is evidenced by the following: Resident #104 had diagnoses including dementia, depression, and unspecified edema (swelling in the extremities). Review of the Minimum Date Set assessment dated [DATE] documented that Resident #104 had severe impairment of cognitive function and required extensive assist with eating. The comprehensive care plan dated 11/15/21 documented Resident #104 had an ADL self-care performance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-07-22 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews conducted during a Recertification Survey at the Geneva North and South and Huntington Living Centers, completed on 7/22/22, it was determined that for six (Residents #112, #150, #330, #329, #163, and #336) of eight residents reviewed for Baseline Care Plans (BCP), the facility did not ensure that the BCP was reviewed with, and a written copy provided to the resident and/or the resident representative as per the regulations. This was evidenced by the following: Review of facility policy Baseline Care Plan, dated as last reviewed on 11/22/21, documented that the policy of the facility was to develop a BCP within 48 hours of admission and that a summary of the BCP would be provided to the resident and/or their representative to provide information on the initial plan for delivery of care and services. The BCP summary should include initial goals for the resident, a list of current medications, dietary instructions, services and treatments to be administered by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 14 citations
- Potential for harm · Ecited before2022-07-22 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, conducted during the Recertification Survey, completed on 7/22/22, it was determined that for one (Huntington Living Center) of two main kitchens, the facility failed to store, prepare, distribute and serve food in accordance with professional standards (U.S. Food and Drug Administration's Food Code) for food service safety. Specifically, there were multiple open, undated, and unlabeled food items and a non-food contact surface within the kitchen was not maintained in a clean and sanitary condition. This is evidenced by the following: The facility policy, 'Food Storage', reviewed/revised March 2022, included that all foods stored after opening or preparation would be securely covered, labeled, and dated. The facility policy, 'Equipment Sanitation', reviewed/revised March 2022, included that a cleaning and sanitizing schedule, with procedure, was established and followed by assigned personnel. Adherence to the schedule is the responsibility of the Food Service Supervisor and is monitored by the Food Service Director. Observations…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-07-22 · tag F0814 — failed to dispose of garbage properly — patternDispose of garbage and refuse properly.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews, conducted during the Recertification Survey, completed on 7/18/22 to 7/22/22, it was determined that for one (Huntington Living Center) of two facility sites, the facility failed to dispose of garbage and refuse properly. Specifically, the garbage dumpster outside the facility was not equipped with a tight-fitting lid, door, or cover, which created a potential feeding and harborage area for pests. This is evidenced by the following: The facility policy, 'Environmental Sanitation', revised 2016, included that garbage cans will have a tight-fitting lid and that a pest control policy was in place and should be followed accordingly. Observations during the follow-up kitchen tour on 7/20/22 at approximately 12:15 p.m. revealed a large, rectangular, open-top, roll-off garbage dumpster outside the facility. There were garbage bags accumulating at the bottom of the dumpster and flying insects were evident around the dumpster. During an interview on 7/20/22 at 12:40 p.m., the Kitchen Supervisor stated that the garbage dumpster had been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-22 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews and record review conducted during a Recertification Survey at Geneva Living Center South, completed on 7/22/22, it was determined that for one (Resident #163) of one resident reviewed for dental, the facility did not ensure the accuracy of the Minimum Data Set (MDS) Assessment. Specifically, the MDS Assessment did not identify Resident #163's oral status accurately. This was evidenced by the following: The facility policy Dental Services dated December 2017, included an initial screening of each resident's oral health status will be conducted within 24 hours of admission to determine need for emergency dental care. The facility policy MDS Assessments, dated 4/24/18, included that the MDS Assessment should accurately capture the resident's status at the time the MDS Assessment was completed and documentation in the medical record must support the MDS coding. To ensure accurate data exists nursing personnel will be responsible to complete a series of assessments to support MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-22 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews conducted during a Recertification Survey at Geneva Living Center North, completed on 7/22/22, it was determined that for one (Resident #100) of one resident reviewed for dialysis, the facility did not ensure a Comprehensive Care Plan (CCP) was developed and implemented to meet the resident's medical, physical, mental, and psychosocial needs as identified in the comprehensive assessment. Specifically, Residents #100 's CCP did not address the monitoring or care required for their AV fistula (arterial venous surgical site used as an access for dialysis treatments). This was evidenced by the following: Review of the facility policy titled Care of Hemodialysis AV Fistulas, Vein Grafts, Or Catheters, dated September 2014, revealed that the AV fistula should be checked every shift for patency and that findings should be documented on the Medication Administration Record (MAR). Resident #100 was admitted to the facility with diagnoses that included end stage renal disease (ESRD) requiring hemodialysis and morbid obesity. The Minimum…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-22 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews conducted during a Recertification Survey at Geneva North Living Center and Huntington Living Center, completed on 7/22/22, it was determined that two of eight residents reviewed did not receive the necessary services to maintain good grooming and personal hygiene. Specifically, Resident #131's was not provided assistance with nail care and Resident #143 did not receive nail care or skin care to the palm of a severely contracted hand. This is evidenced by the following: The facility policy, Nail Care, dated December 2020, included that care givers are responsible for cleaning fingernails and toenails weekly on the resident's scheduled shower day and as needed. Fingernails and toenails will be evaluated by the nurse on a weekly basis to determine if intervention is required. The nurse will either cut the nails, if indicated, or direct the Certified Nursing Assistant (CNA) to cut the nails. Note: CNAs are not to be directed to cut the nails of residents with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-22 · tag F0679 — failed to provide activities — isolatedProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews conducted during a Recertification Survey at Huntington Living Center, completed on 7/22/22, it was determined that for one (Resident #91) of one resident reviewed for Activities, the facility did not provide a program of activities designed to meet, in accordance with the comprehensive assessment, the interests and the physical, mental, and psychosocial well-being of the resident. Specifically, the resident was care planned for room-to-room cart activities and lounge activities, but there was only one day of documented activities during a two-month period. This was evidenced by the following: Resident #91 had diagnoses including dementia, depression, and a history of repeated falls. The Minimum Data Set Assessment, dated 5/21/22, documented that the resident was severely impaired cognitively and required extensive assistance with activities of daily living. Review of Resident #91's Comprehensive Care Plan dated as revised 5/16/22, revealed approaches for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-07-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews conducted during a Recertification Survey at Huntington Living Center completed on 7/22/22, it was determined that for two (Residents #116 and #120) of six residents reviewed for accidents and one (Skilled Nursing Unit or SNU) of three units reviewed for acceptable water temperatures, the facility did not ensure that the environment remained as free of accident hazards as possible, and that each resident received adequate supervision to prevent accidents. Specifically, water temperatures in the SNU were found to exceed 120 degrees (°) Fahrenheit (F), Resident #116's, who had a history of frequent falls, environment was not as free of accident hazards as possible, and Resident #120, with a history of obtaining medications from outside the facility, was observed with unsecured medications brought in from home at the resident's bedside. This is evidenced by the following: 1. On 7/18/21 from 1:22 p.m. to 1:52 p.m., the following water temperatures were observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-07-22 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record review conducted during the Recertification Survey at Huntington Living Center, completed on 7/22/22, it was determined for one of two residents reviewed, the facility did not ensure that residents who need respiratory care were provided such care, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences. Specifically, Resident #12's oxygen concentrator filter was dirty, and their nebulizer mask and tubing was dated as last changed three months prior. This is evidenced by the following: The facility policy Oxygen Therapy and Pulse Oximetry, dated August 1999, included oxygen tubing is to be changed every seven days or when visibly soiled or malfunctioning. If the nasal canula or mask is observed on the floor, it will be replaced with new tubing/canula/mask, labeled, and dated. Oxygen concentrator filters should be cleaned weekly, or more often if indicated. Clean cabinet filter with vacuum cleaner or wash in warm soapy water and rinse thoroughly. Dry filter…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-13 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews conducted during the Recertification Survey at Huntington Living Center, it was determined that for one (Resident #221) of one resident reviewed for personal property, the facility did not exercise reasonable care for the protection of the resident's property from loss or theft. Specifically, the resident reported that they had a quilted blanket made for them by a relative that was missing, and the facility did not take reasonable steps to find the blanket. This is evidenced by the following: Resident #221 had diagnoses including a stroke, depression, and anxiety. The admission Minimum Data Set (MDS) Assessment, dated 7/31/19, revealed that the resident was cognitively intact and that it was very important to them to take care of their personal belongings. The MDS Assessment, dated 1/9/20, included the resident was cognitively intact. In an interview on 2/9/20 at 11:44 a.m., the resident stated that their blanket, which was a family heirloom, had been missing since December 2019 and that they were very upset over the loss and really want it…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-13 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record reviews conducted during the Recertification Survey and complaint investigations (#NY00246278 and #NY00248525) at Huntington Living Center, it was determined that for two (Residents #78 and #101) of four residents reviewed for abuse, the facility did not ensure that alleged incidents, including injuries of unknown origin were thoroughly investigated to rule out abuse, neglect, or mistreatment. Specifically, the facility did not complete thorough investigations into injuries of unknown origin for Residents #78 and #101, and Resident #101's complaint of roughness by staff. This is evidenced by the following: 1. Resident #101 had diagnoses that included dementia without behaviors, glaucoma, and macular degeneration. The Minimum Data Set (MDS) Assessment, dated 11/28/19, revealed the resident had moderately impaired cognition, required the extensive assistance of staff with personal hygiene and dressing, and ambulated independently. The weekly skin checks, dated 10/3/19, 10/10/19, 10/17/19, 10/23/19 and 10/30/19, revealed that the resident's skin was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-13 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews conducted during the Recertification Survey at Finger Lakes Health, it was determined for two of 39 residents reviewed for Minimum Data Set (MDS) Assessment accuracy, the facility did not ensure that MDS Assessments accurately reflected the residents' status. Specifically, the facility did not attempt a Brief Interview for Mental Status (BIMS) for Residents #163 and #424, and there was a lack of an attempt of a mood interview for Resident #424. This is evidenced by the following: Resident #163 was admitted to the facility on [DATE] with diagnoses including cerebral infarction (stroke), dysphagia (difficulty swallowing), and a gastrostomy tube feeding. The MDS Assessment, dated 1/26/20, was coded as not assessed for the BIMS interview. Section B7 (making self-understood) was coded as zero (the resident was able to make their self-understood). Resident #424 was admitted to the facility on [DATE] with diagnoses including major depressive disorder, non traumatic intracerebral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-13 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record reviews conducted during the Recertification Survey at Huntington Living Center, it was determined that for two of three residents reviewed for vision and hearing, the facility did not ensure each resident received treatment and/or devices to maintain vision. Specifically, Resident #42 did not have an eye exam or broken glasses replaced in a timely manner and medical was not notified of the resident refusals of eye drops, and Resident #52 did not have lost glasses replaced in a timely manner. This is evidenced by the following: 1. Resident #42 was admitted to the facility on [DATE] with diagnoses including glaucoma, diabetes, and a history of cataracts. The admission Minimum Data Set (MDS) Assessment, dated 2/28/19, included that the resident was cognitively intact, had impaired vision (able to read large print but not regular print in newspapers or books), and no glasses. Under activity choices the resident said that it was somewhat important to them to have books,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2020-02-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews conducted during the Recertification Survey at Finger Lakes Health, it was determined that for one of one resident reviewed for smoking, the facility did not ensure that the resident environment remained as free of accident hazards as possible. Specifically, Resident #141 was smoking in a non-designated smoking area and was storing their own lighter. This is evidenced by the following: Resident #141 has diagnoses including paraplegia following a motor vehicle accident, schizophrenia, and tobacco use. The Minimum Data Set Assessment, dated 12/19/19, revealed the resident was cognitively intact and was independent in locomotion on and off the unit. The current Comprehensive Care plan included that the resident was a former smoker. The goals included, but were not limited to, the resident will not suffer injury from unsafe smoking practices. The resident goes outside, self-propelling to smoke. The resident can smoke unsupervised and knows where they can smoke and cannot smoke as the facility was a non-smoking facility. The resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2020-02-13 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interviews, and record reviews conducted during the Recertification Survey, it was determined that for three of three residents reviewed for blood glucose testing and one of one resident reviewed for wound infections, the facility staff did not follow appropriate infection control techniques or hand hygiene. Specifically, at the Huntington facility, the blood glucose monitoring device was not cleaned after use for Residents #23, #59, and #179, and at the Finger Lakes facility appropriate hand hygiene was not used during wound care for Resident #421. This is evidenced by the following: 1. During an observation of medication pass on 2/10/20 at 3:56 p.m., Licensed Practical Nurse (LPN) #1 checked Resident #59's blood glucose level using an Accu-Check glucometer (a machine used to test a person's blood sugar levels using a drop of blood from a finger stick) at the resident's bedside which included setting the device on the resident's bedside stand. Following the test, LPN #1 set the glucometer on the medication cart, documented the test results and proceeded to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$125,650 in federal fines across 1 penalty.
- $125,650 — penalty dated 2026-04-08
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| FINIZIO, KATHI | Individual | W-2 MANAGING EMPLOYEE | since 04/01/2016 |
| ABRAHAM, KYLENE | Individual | CORPORATE DIRECTOR | since 02/21/2022 |
| BURRALL, THOMAS | Individual | CORPORATE DIRECTOR | since 02/21/2022 |
| CHENEY, JAMES | Individual | CORPORATE DIRECTOR | since 02/21/2022 |
| DENSMORE, CRAIG | Individual | CORPORATE DIRECTOR | since 02/21/2022 |
| DEVANEY, CHEVANNE | Individual | CORPORATE DIRECTOR | since 02/21/2022 |
| HALLINGS, RYAN | Individual | CORPORATE DIRECTOR | since 02/21/2022 |
| HICKS, JOHN | Individual | CORPORATE DIRECTOR | since 02/21/2022 |
| KOCZENT, TRISHA | Individual | CORPORATE DIRECTOR | since 02/21/2022 |
| NARDOZZI, JAMES | Individual | CORPORATE DIRECTOR | since 02/21/2022 |
| QUEIROZ, RODOLFO | Individual | CORPORATE DIRECTOR | since 02/21/2022 |
| STORK, SUSAN | Individual | CORPORATE DIRECTOR | since 02/21/2022 |
| ACEVEDO, JOSE | Individual | CORPORATE OFFICER | since 04/28/2010 |
| BECKLEY, PHILLIP | Individual | CORPORATE OFFICER | since 06/23/2010 |
| MCMULLEN, ANN | Individual | CORPORATE OFFICER | since 04/27/2011 |
| WARD, LANCE | Individual | CORPORATE OFFICER | since 04/01/2016 |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
What families pay in NY
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335098. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2023-09-01, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.