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Silvercrest

144 45 87th Avenue, Jamaica, NY 11435 · Non profit - Corporation · 320 certified beds · (718) 480-4026 Medicare & Medicaid certified

Call the home — (718) 480-4026 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Dec 2024Resident-funds citations (F0568, F0570)1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$24,850 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • lower-than-typical staff turnover (19% vs 45% nationally) — better care continuity
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2024
  • it has citations for mishandling residents’ money or property (F0568, F0570)
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (16) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $24,850 in federal fines (most recent 2025-02-21)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
1/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
147-32 Jamaica Ave · (718) 786-5000 · Call to confirm hours
Pharmacy
Grocery
9116 Sutphin Blvd · (718) 658-0450 · Call to confirm hours
Park
King Park Jamaica Queens Ny · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 4 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.0%14.1%15.4%better
Long-stay residents who lose too much weight5.5%5.8%5.4%typical
Long-stay residents with a catheter left in their bladder0.3%0.5%0.9%better
Long-stay residents with a urinary tract infection2.8%1.3%2.0%worse
Long-stay residents with depressive symptoms2.6%19.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.3%0.2%0.1%worse
Long-stay residents with falls causing major injury0.7%3.1%3.3%better
Long-stay residents whose ability to walk worsened6.7%12.5%16.1%better
Long-stay residents on antianxiety or hypnotic medication6.1%13.2%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%95.3%95.3%typical
Long-stay residents with pressure ulcers11.6%6.5%4.7%worse
Long-stay residents with worsening bladder/bowel control10.9%19.5%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table15.4%13.7%17.1%typical
Short-stay residents who newly got an antipsychotic medication2.5%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine95.7%78.8%79.4%better
Short-stay residents rehospitalized after admission20.6%20.6%22.6%typical
Short-stay residents with an outpatient ER visit6.4%9.6%12.0%better
Long-stay hospitalizations per 1,000 resident days1.741.701.67typical
Long-stay outpatient ER visits per 1,000 resident days0.831.361.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

46.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 249 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

46.1%U.S. median 51.5%
Got home and stayed home
10.2%U.S. median 10.7%
Went back to hospital
57.6%U.S. median 56.6%
Met the expected recovery
0.21U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 57.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 125 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 24% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 32% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF46.1%CMS range 36.6–55.151.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.2%CMS range 7.7–13.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge57.6%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge58.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge52.8%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified95.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting99.3%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.4%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened5.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization9.2%CMS range 7.0–11.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.171.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

1.10
RN hours/ resident / day
0.30
LPN hours/ resident / day
2.52
Aide hours/ resident / day
3.93
Total nurse hours/ resident / day
0.98
RN hoursweekends
19.3%
Total nursing turnover
17.0%
RN turnover

How full it usually is: this home is certified for 320 beds and averages 291.9 residents a day — about 91% occupied, or roughly 28 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.93 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.10 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.52 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.70 hrs/resident/day on weekends vs 4.02 on weekdays — 8% thinner on weekends. RN hours go from 1.15 to 0.98 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 19% is below the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2024-12-19)
3
at the previous standard inspection (2022-12-06)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

16 citations, most serious first. The 11 most serious are shown; the remaining 5 are one tap away and print in full.

  • Immediate jeopardy · J2025-02-21 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record reviews, and staff interviews conducted during an Abbreviated Survey (NY00371678), the facility failed to ensure that a resident's Advance Directives were followed. This was evident for one (1) out of five (5) residents (Resident #1) sampled. Specifically, Resident #1, who was ventilator dependent, had a Medical Order for Life Sustaining Treatment indicating Do Not Resuscitate. Resident #1 was found without a pulse on 02/08/2025 and staff performed Cardiopulmonary Resuscitation that resulted in the return of spontaneous circulation. The resident was transferred to the hospital and remains there at this time. Based on several staff interviews, the resident received cardiopulmonary resuscitation efforts until staff members learned the resident was a Do Not Resuscitate. The resident was assessed after efforts were stopped and was found to have a pulse. Emergency Medical Services had previously been called and they transported the resident to the hospital. This resulted in Immediate Jeopardy Past Noncompliance with actual harm to Resident #1 with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · F2024-12-19 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during the Recertification Survey and Complaint Survey (NY00361139, NY00361002, NY00353498, NY00348185 and NY00340617) from 12/12/2024 to 12/19/2024, the facility did not ensure sufficient nursing staff were available to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Specifically, 1). par levels documented in the Facility Assessment did not reflect actual weekend staffing levels. 2). interviews with members of the Resident Council, reflected ongoing concern about staffing levels at the facility, 3). five of eleven complaints investigated during the survey involved staffing concerns, and 4). interviews with other residents and staff reflected stafffing concerns. This was evident during the Sufficient and Competent Nurse Staffing Task. The findings include but are not limited to: The facility policy and procedure titled Nursing Coverage Plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-19 · tag F0570 — pattern
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interviews conducted during the recertification survey from 12/12/2024 to 12/19/2024, the facility did not ensure that an appropriate surety bond was purchased, or otherwise assurance satisfactory to the Secretary was provided, to assure the security of all personal funds of residents deposited with the facility. Specifically, there is no surety bond was provided to assure the residents fund against loss. This was evident for 138 residents who maintained personal funds accounts with the facility. The findings are: The facility policy titled Resident Personal Accounts did not contain any reference to the availability of a surety bond. The document titled Trial Balance Silvercrest documented balances as of 12/18/24 totaling #301,736.85 (three hundred and one thousand, seven hundred and thirty-six dollars, and eighty-five cents). On 12/19/2024 at 10:30 AM, the Administrator presented a document titled Standard Commercial Crime Binder. The policy listed the insured as New York Presbyterian Foundation, Inc. and the policy period was listed as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-19 · tag F0576 — pattern
    Ensure residents have reasonable access to and privacy in their use of communication methods.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interviews conducted during the recertification survey from 12/12/2024 to 12/19/2024, the facility did not ensure residents' rights to send and receive mail. Specifically, residents did not have mail delivered to them in the facility on the weekend. The findings are: The facility policy titled Mail Delivery dated 01/17/2001, last revised 10/25/2023 documented that the mail delivered on Saturdays will be sorted by the Recreation department and the mail will be delivered to the resident. On 12/16/24 at 11:44 AM, during Resident Council meeting, all 10 residents present stated that mail is not delivered in the facility on Saturdays. Resident #106 stated that the mail has to be sorted by Administration, and then Recreation gets it, and so since no one from Administration works on Saturday, there is no mail delivery on Saturdays. On 12/19/24 at 09:36 AM, an interview was conducted with the Director of Therapeutic Recreation who stated that their work hours are Monday to Friday from 9:00AM-5:00PM. The Director of Therapeutic Recreation also stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-12-19 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews conducted during the Recertification and Complaint survey (NY00340617) survey from 12/12/2024 to 12/19/2024, the facility did not ensure that adequate clean linen was provided to facilitate timely care of residents. Specifically, there were multiple complaints of insufficient linen from residents and staff. The findings are: The policy titled Laundry and Linen Management dated 10/13/1998 and revised 09/25/2024 stated that it is the policy of the facility to maintain an adequate supply of clean linen through safe and sanitary laundry procedures. The policy also stated that the Laundry Department will supply a sufficient quantity of linen for proper resident care and comfort. The undated document titled NEW PAR LEVEL documented towel distribution as follows: 2 North 7 AM-3 PM =40, 3 PM -11 PM=30, 11 PM to 7 AM=20 2 South 7 AM-3 PM =40, 3 PM -11 PM=30, 11 PM to 7 AM=25 3 North 7 AM-3 PM =40, 3 PM -11 PM=40, 11 PM to 7 AM=30 3 South 7 AM-3 PM =40, 3 PM -11 PM=40, 11…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-19 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review conducted during the Recertification and Complaint survey (NY00325467) from 12/12/2024 to 12/19/2024, the facility did not ensure that it promoted and facilitated resident self-determination through the support of resident choice. This was evident for 1 (Resident #103) of 5 residents reviewed for Choices. Specifically, bathing preference was not obtained and not provided in accordance with Resident #103's wishes. The findings are: The facility's policy and procedure titled Performing Activities of Daily Living (ADL) revised 9/1/2022 documented all residents will be provided a shower or bath, with assistance as necessary as least twice per week, unless otherwise specified by resident's plan of care. Resident #103 was admitted to the facility with Diabetes Mellitus, Hyperlipidemia, and Hypertension. The Annual Minimum Data Set, dated [DATE] documented that it was very important for Resident #103 to choose between tub bath, shower, bed bath or sponge bath. The Quarterly Minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-19 · tag F0568 — isolated
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews conducted during the recertification survey from 12/12/2024 to 12/19/2024, the facility did not ensure individual resident financial records were made available to resident or their representative through quarterly statements. This was evident for 1 (Residents #36) of 2 residents reviewed for Personal Funds out of a sample of 38 residents. Specifically, there was no documented evidence that Resident #36, or their representative had been provided with quarterly statements in writing within 30 days after the end of the quarter. The findings are: The undated facility policy and procedure titled Resident Personal Accounts documented that the Finance Department will distribute quarterly statements to residents or other responsible party on a timely basis. The Resident Statement Landscape printed 12/18/2024 documented that Resident #36 and had an active account and funds being held by the facility. The Quarterly Minimum Data Set 3.0 assessment dated [DATE] documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-19 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews conducted during the Recertification Survey from 12/12/2024 to 12/19/204, the facility did not ensure that the Nurse Staffing Information was posted appropriately. Specifically, the posting of daily nurse staffing information was not posted in a prominent area which was readily accessible to residents, families, and visitors. The finding is: The facility did not provide a policy and procedure regarding posting of the Daily Nurse Staffing Information . During observations conducted on 12/13/2024, 12/16/2024 and 12/17/2024, the State Surveyor located the postings of the Daily Nurse staffing levels for each shift at the side of the vestibule in the Information Lobby and was not readily visible or accessible to visitors, families, or residents. Furthermore, there were no signage posted on any of the 8 resident units describing where this information could be located. On 12/18/24 at 05:11 PM, the Staffing Coordinator was interviewed and stated that the daily Nurse Staffing was posted in the vestibule near the Survey Report and the Residents' Right…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-19 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review conducted during the Recertification and Complaint survey (NY00325467) from 12/12/2024 to 12/19/2024, the facility did not ensure that resident menus and dietary preferences were followed. This was evident for 1 (Resident #103) of 8 residents reviewed for Food out of 38 total sampled residents. Specifically, portion sizes were not consistently followed, and were not provided to Resident #130. The findings are: The facility's policy and procedure titled Resident Food Services revised 1/2024 documented residents will be offered menu choices for all meals, beverages, snacks and are based on their prescribed diet, food preferences, and choices accommodating their allergies, intolerances, preferences and consistent with their plan of care. Resident #103 was admitted to the facility with Diabetes Mellitus, Hyperlipidemia, and Hypertension. The Quarterly Minimum Data Set, dated [DATE] documented that Resident #103 had intact cognition and was independent with eating.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-19 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review conducted during the Recertification and Complaint survey (NY00325467) from 12/12/2024 to 12/19/2024, the facility did not ensure that food was served at an appetizing temperature during meal service. This was evident for 1 (Resident #103) of 8 residents reviewed for Food out of 38 total sampled residents. Specifically, food served during lunch meal service was not maintained at palatable and appetizing temperatures. The findings are: The facility's policy and procedure titled Food Distribution and Service to Residents revised 11/20/2024 stated that each resident would be provided with a nourishing, palatable, diet at proper temperature that meets the dietary needs of each resident. Resident #103 was admitted to the facility with Diabetes Mellitus, Hyperlipidemia, and Hypertension. The Quarterly Minimum Data Set, dated [DATE] documented that Resident #103 had intact cognition and was independent with eating. On 12/13/2024 at 2:15 PM, Resident #103 stated that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews conducted during the Recertification and Abbreviated (NY00350202) survey from 12/12/2024 to 12/19/2024, the facility did not ensure a resident was free from physical abuse. This was evident for 1 (Resident #173) of 3 residents reviewed for Abuse out of 38 total sampled residents. Specifically, Resident #173 reported that on 08/03/2024, at approximately 04:00 AM, Certified Nurse Aide #1 was rough with them while providing care, and Certified Nurse Aide #1 did not stop their actions, continued with the task while Resident #173 continued to express their discomfort, and then Certified Nurse Aide #1 yelled at Resident #173. The finding is: The facility policy titled Abuse Prevention/Prohibition dated 08/16/22 stated that all residents will be screened for potential abuse, an investigation will be conducted, the Administrator is responsible for completing the investigation report. The policy also stated that any person having reasonable cause to believe that an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 5 citations
  • Potential for harm · D2024-08-01 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record reviews, and interviews, conducted during an abbreviated survey NY00334448), the facility failed to ensure that a resident right to be informed, in advance, of changes to their plan of care. This was evident for 1 out of 6 residents (Resident #2) sampled. Specifically, a Nursing Progress Note dated 05/19/2024 at 9:16pm documented Resident #2 was an elopement risk, and a wander-guard (elopement prevention system transmitter) was placed on the left side of Resident #2's motorized wheelchair. During an interview on 08/01/2024 at 2:30pm, Resident #2 stated that they were not aware that the facility had placed a wander-guard device on their motorized wheelchair until 06/07/2024 when they attempted to exit the main entrance door in the lobby. Resident #2 stated, at no time where they notified that they were an elopement risk and that they did not consent to wearing a wander-guard device. The findings are: The facility's Policy for Residents Rights and Responsibilities dated 09/01/2021, documented all residents/patients/designated representatives will be given…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-06 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview conducted during the Recertification survey from 11/28/2022 to 12/06/2022, the facility did not ensure a resident's Comprehensive Care Plan (CCP) was reviewed and revised to reflect the resident's changing needs. This was evident in 1 (Resident #243) of 5 residents reviewed for Activities of Daily Living of 38 total sampled residents. Specifically, Resident #243's CCP related to cardiovascular condition was not reviewed and revised to reflect a Physician Order (PO) for a Sequential Compression Device (SCD). The findings are: The facility's policy titled CCP last revised 10/10/22 documented all disciplines will review and revise each resident's care plan to remains current and in the event a change in resident condition occur. Resident #243 had diagnoses of cardiovascular disease and atherosclerosis. The Minimum Data Set 3.0 (MDS) assessment dated [DATE] documented Resident #243 was severely cognitively impaired and required total assistance from staff to perform…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews conducted during the Recertification Survey, the facility did not ensure that residents receive treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan and the resident's choices. This was evident in 1 (Resident #243) of 5 residents reviewed for Activities of Daily Living out 38 total sampled residents. Specifically, Resident #243 did not a Sequential Compression Device (SCD) applied as ordered. The findings are: Resident #243 had diagnoses of cardiovascular disease and atherosclerosis. The Minimum Data Set 3.0 (MDS) assessment dated [DATE] documented Resident #243 was severely cognitively impaired and required total assistance from staff to perform activities of daily living. On 11/28/22 at 11:52 AM and 11/29/22 12:14 PM, Resident #243 was observed in bed without the SCD in place. The SCD was hanging on the foot of the bed. The Physician's Order (PO) dated 09/23/2022 documented a SCD should be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-06 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews conducted during the Recertification survey, the facility did not ensure food was prepared and served in accordance with professional standards for food service safety to prevent foodborne illness. This was evident during Dining Observation on the 3 South Unit. Specifically, a Certified Nursing Assistant (CNA) was observed serving breakfast trays without performing hand hygiene in between residents. The findings are: The facility policy titled Hand Hygiene last revised 7/06/2022 documented pathogens can contaminate the hands of staff during direct contact with residents or contact with contaminated equipment and environmental surfaces within close proximity of the resident. Failure to clean contaminated hands can result in the spread of these pathogens to residents, staff (including the person whose hands were contaminated) and environmental surfaces. The resident zone is defined as an area that contains the resident and their immediate surroundings (ex. resident room). This typically includes the skin of the resident and all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-09-22 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interviews conducted during the recertification survey, the facility did not maintain infection control practices to prevent the development and transmission of communicable diseases and infections. Specifically, oxygen tubing with a flexible tube (a piece used to connect the oxygen to a tracheostomy) was observed resting on the floor, and the flexible tube was touching the wall inside the resident's room. This was evident for 1 of 6 residents reviewed for Respiratory Care out of a total sample of 38 residents (Resident #139). The finding is: The facility policy and procedure titled Oxygen Therapy dated 12/13/19 documented oxygen tubing should be replaced when it becomes contaminated, e.g., if it touches the ground. The oxygen tubing should be changed immediately if it malfunctions or becomes contaminated, and it should be stored in a plastic bag when not in use. Resident #139 was admitted to the facility on [DATE] with diagnoses of Chronic Obstructive Pulmonary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$24,850 in federal fines across 1 penalty.

  • $24,850 — penalty dated 2025-02-21

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
NEMNOM, ELIASIndividualW-2 MANAGING EMPLOYEE; CORPORATE OFFICERsince 11/01/2015
TRETOLA, MICHAELIndividualW-2 MANAGING EMPLOYEE; CORPORATE OFFICERsince 01/01/2011
COTE-TAYLOR, ANNEIndividualCORPORATE DIRECTORsince 12/31/2021
EVANS, RICHARDIndividualCORPORATE DIRECTORsince 12/31/2021
IENUSO, JOSEPHIndividualCORPORATE DIRECTORsince 12/31/2021
MALATYALI, BURAKIndividualCORPORATE DIRECTORsince 12/31/2021
MILLS, STEPHENIndividualCORPORATE DIRECTORsince 12/31/2021
MUCARIA, JACLYNIndividualCORPORATE DIRECTORsince 12/31/2021
O'TOOLE, NANCYIndividualCORPORATE DIRECTORsince 12/31/2021
PEREZ, CESARIndividualCORPORATE DIRECTORsince 12/31/2021
PERUGGI, REGINAIndividualCORPORATE DIRECTORsince 12/31/2021
WESTERVELT, KARENIndividualCORPORATE DIRECTORsince 12/31/2021
PALUMBO, WILLIAMIndividualCORPORATE OFFICERsince 05/03/2021
RODRIGUES, LUCANIndividualCORPORATE OFFICERsince 05/25/2020

CMS files one row per role, so the 16 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$60.3M
Net patient revenuemost recent cost report
-14.2%
Operating marginrevenue minus expenses
$2.4M
Related-party expense4% of expenses
Who pays — share of resident-days
Medicaid 75%Medicare 7%Other / private 18%

About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $2.4M paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$631per resident / day
operating cost
$19,171per month
≈ monthly operating cost
$552per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NY

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.

Typical monthly cost in New York
$15,528/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$7,110/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335724. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-12-19, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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