Medford Multicare Center For Living

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

36.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 187 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 57.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 166 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.36 therapist hours per resident per day in 2026Q1 — more than 61% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 320 beds and averages 293.9 residents a day — about 92% occupied, or roughly 26 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.91 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.49 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.20 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.43 hrs/resident/day on weekends vs 4.10 on weekdays — 16% thinner on weekends. RN hours go from 0.58 to 0.25 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 36% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

24 citations, most serious first. The 13 most serious are shown; the remaining 11 are one tap away and print in full.

• Immediate jeopardy · J2024-04-26 · tag F0609 — failed to report abuse allegations — isolated
  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review during a Recertification Survey initiated on 4/17/2024 and completed on 4/26/2024, the facility failed to ensure that allegations of sexual abuse were reported to the Administrator or other officials immediately (or within two hours) after the allegations were made. This was identified for one (Resident #26) of seven residents reviewed for abuse. Specifically, on 3/30/2024 Resident #26, with intact cognition, reported to Licensed Practical Nurse #1 they were sexually abused by Certified Nursing Assistant #1. Licensed Practical Nurse #1 failed to report the allegations to the facility Administrator/designee or other officials. Resident #26 again reported the same allegation of sexual abuse to Certified Nursing Assistant #3 on 4/01/2024. Certified Nursing Assistant #3 informed Registered Nurse #1 of the allegation. Registered Nurse #1 failed to report the allegation to the facility Administrator/designee, or other officials. Certified Nursing Assistant #1 continued to be…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Immediate jeopardy · Jcited before2024-04-26 · tag F0610 — failed to investigate and act on abuse reports — isolated
  Respond appropriately to all alleged violations.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review during a Recertification Survey initiated on 4/17/2024 and completed on 4/26/2024, the facility failed to ensure that all allegations of abuse, neglect, and mistreatment were thoroughly investigated. This was identified for one (Resident #26) of seven residents reviewed for abuse. Specifically, on 3/30/2024 Resident #26 reported to Licensed Practical Nurse #1 that they were sexually abused by Certified Nursing Assistant #1. There was no documented evidence Licensed Practical Nurse #1 took steps to initiate an investigation into the allegation. On 4/1/2024, Resident #26 reported the same allegation to Certified Nursing Assistant #3. Certified Nursing Assistant #3 informed Registered Nurse #1 of the allegation. There was no documented evidence Registered Nurse #1 took steps to initiate an investigation into the allegation. Through 4/18/2024, Certified Nursing Assistant #1 continued to be assigned to and worked on the same unit where Resident #26 resided. As of 4/18/2024, the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Actual harm · Gcited before2026-06-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews during the survey, the facility failed to ensure that each resident received adequate supervision and assistance to prevent accidents. This was identified for one (Resident #111) of three residents reviewed for falls. Specifically, Resident #111 was totally dependent on two staff members for bed mobility and for personal hygiene as per the comprehensive care plan. On 12/09/2025, Certified Nursing Assistant #1 did not follow the resident's plan of care and provided toileting care by themselves while the resident was in bed. The resident fell out of bed and sustained a fracture to the right lower leg bones. This resulted in actual harm to Resident #111 that was not Immediate Jeopardy.The findings include: The facility's policy titled Activities of Daily Living effective 01/2026 documented the resident will be expected to maintain reasonable standards of hygiene and grooming during their stay at the facility and will be offered all necessary supplies and assistance to do…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2026-06-02 · tag F0880 — failed to prevent and control infections — pattern
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to maintain an infection prevention and control program designed to help prevent the development and transmission of infectious diseases. This was identified for one (Resident #260) of five residents reviewed for infection control; two (Unit 1C medication cart and Unit 3C medication cart low side) of nine medications carts reviewed during the Medication Storage Task; and for two residents (Resident #75 and Resident #234) during the lunch meal dining observation. Specifically, 1) Resident #260 had a physician's order for contact precautions related to an infection with a carbapenem-resistant organism. Certified Nursing Assistant #3 was observed in Resident #260's room assisting the resident in the bathroom and to the wheelchair without wearing the required personal protective equipment; 2) Registered Nurse #4 and Licensed Practical Nurse #2 cleaned the glucometer machine with alcohol wipes instead of the manufacturer recommended Protection…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-06-02 · tag F0610 — failed to investigate and act on abuse reports — isolated
  Respond appropriately to all alleged violations.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interviews during the survey, the facility failed to ensure that injuries of unknown origin were thoroughly investigated to rule out abuse, neglect, and mistreatment. This was identified for one (Resident #141) of five residents reviewed for accidents. Specifically, Resident #141 was observed on the floor secondary to an unwitnessed fall. The facility investigation did not include statements from all involved staff to determine the root cause and rule out abuse, neglect, and mistreatment. The findings include: The facility's Accident and Incident policy revised 04/21/2026 documented within 24 hours of the reported incident or accident, the risk manager or nurse supervisor must complete the Resident Accident & Incident Summary Report to determine if there is reason to believe that abuse, neglect, mistreatment or misappropriation has occurred and to determine the underlying cause of the reported accident or incident. The policy documented to properly document all events surrounding…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-06-02 · tag F0656 — failed to write and follow a full care plan — isolated
  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during survey, the facility failed to ensure that a comprehensive person-centered care plan was implemented for each resident to meet each resident's medical and nursing needs. This was identified for one (Resident #310) of five residents reviewed for Accidents. Specifically, Resident #310 had a physician's order for padded half side rails with for seizure precautions. On two separate occasions, Resident #310 was observed without the padded side rails.The findings include: The facility policy for Person Centered Care Planning: Care Plan Process last reviewed on October 2025 documented the care for each resident will be delivered according to the identified goals and interventions on the comprehensive care plan. The facility policy titled Seizure Precautions last revised in 2025 documented that staff members will maintain seizure precautions to minimize the risk of injury or complications associated with seizure activity. Siderails may be needed on an ongoing…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-06-02 · tag F0761 — failed to label and store drugs safely — isolated
  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during survey, the facility failed to ensure drugs and biologicals used in the facility were labeled and stored in accordance with currently accepted professional principles. This was identified for one (Unit 3 C, low side Medication Cart) of nine medication carts reviewed for the Medication Storage Task and for one (Resident #194) of five residents reviewed for Accident Hazards. Specifically, 1) a Novolog FlexPen (insulin medication to control high blood sugar) was observed unopened and stored in the medication cart. The manufacturer's guidelines indicated that the Novolog FlexPen should be stored in the refrigerator before opening. 2) Resident #194 was observed on multiple occasions with Biotin supplement (helps the body convert food into energy) bottles at their bedside. The findings include: The facility policy titled Medication Storage and Handling last revised June 2025 documented medications and biologicals are stored in locked compartments under proper…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-06-02 · tag F0610 — failed to investigate and act on abuse reports — isolated
  Respond appropriately to all alleged violations.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during the Abbreviated Survey (NY00377991) initiated on 6/2/2025 the facility did not ensure that all incidents including allegations of abuse were thoroughly investigated. This was identified for one (Resident #1) of three residents reviewed for abuse. Specifically, on the morning of 4/14/2025 Resident #1 stated they had been punched in the ribs by nursing staff. There was no documented evidence that the facility obtained statements from the overnight staff to rule out abuse. The finding is: The facility's policy titled, Abuse Prevention Program with a revised date of September 2024 documented the residents have the right to be free from abuse and all alleged or suspected incidents will be thoroughly investigated and findings documented in a report format. The investigative process will include, but is not limited to, statements from staff, witness, resident, interviews with staff, witness, resident, medical record review if applicable and review of employee records.…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-05-01 · tag F0600 — failed to protect residents from abuse and neglect — isolated
  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation of the facility videotape, record review and interviews, during an abbreviated survey (Complaint # NY00378355), the facility did not ensure one of three residents (Resident#1) ) reviewed for abuse were free from physical abuse by a staff member. The review of video surveillance dated 04/09/25 at 11:00:56 AM showed Certified Nursing Assistant #1 using both hands to hold Resident #1's shoulders while seated in wheelchair and the Certified Nurse's Aide was pulling the resident back and forth in a shaking motion. There was no other staff or resident present in view of the surveillance video at the time of the incident. Findings include: The Review of the facility policy dated 9/2024 entitled Abuse documented Physical abuse is defined as hitting, slapping, punching, and kicking. Resident #1 was admitted on [DATE] with diagnosis that include neurocognitive disorder with Lewy bodies, chronic obstructive pulmonary disease, and Parkinson's Disease. Resident #1 had a Minimum Data Set Brief Interview…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
• Potential for harm · D2025-02-28 · tag F0655 — isolated
  Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during the Recertification Survey initiated on 2/24/2025 and completed on 2/28/2025 the facility did not ensure that a Baseline Care Plan for each resident included instructions needed to provide effective person-centered care that meets professional standards of quality care. This was identified for one (Resident #519) of three residents reviewed for Infection Control. Specifically, Resident #519 was admitted with Coronavirus (COVID-19) positive infection and had a physician's order for Droplet and Contact Precautions for ten days. There was no care plan developed and implemented for the Droplet and Contact Precautions. The finding is: The facility's policy, titled Person-Centered Care Plan last reviewed 10/2024 documented upon admission the facility shall conduct a comprehensive Person-Centered Care Plan, including an accurate assessment of each resident's functional capacity. All care planning begins upon admission. The care of each resident will be…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-02-28 · tag F0694 — isolated
  Provide for the safe, appropriate administration of IV fluids for a resident when needed.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during the Recertification Survey initiated on 2/24/2025 and completed on 2/28/2025 the facility did not ensure parenteral fluids were administered consistent with current professional standards of practice, physician orders, and the comprehensive person-centered care plan. This was identified for one (Resident #242) of three residents reviewed for Hydration. Specifically, Resident #242 was admitted to the facility with a Peripheral Inserted Central Catheter (PICC) in their right arm from the hospital. There was no documentation the facility was Monitoring the Peripheral Inserted Central Catheter (PICC) site or measuring the length of the external catheter. The finding is: The facility's policy titled Peripheral Inserted Central Catheter (PICC) line last reviewed 6/2024, documented to assess the insertion site and surrounding tissue for any inflammation, tenderness, or drainage and if observed, report the findings to the physician. The policy did not include…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-02-28 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
  Provide safe and appropriate respiratory care for a resident when needed.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during the Recertification Survey initiated on 2/24/2025 and completed on 2/28/2025, the facility did not ensure that each resident who needs respiratory care is provided such care consistent with professional standards of practice and the comprehensive person-centered care plan. This was identified for one (Resident #32) of three residents reviewed for Respiratory Care. Specifically, Resident #32 was observed receiving oxygen therapy without a Physician's order. The finding is: The facility's policy titled Oxygen Administration dated February 2024 documented to ensure adequate oxygenation of the body's vital organs. Residents with a clinical diagnosis or clinical indication will receive concentrations of oxygen in doses higher than those found in the atmosphere. Oxygen [therapy] is administered by licensed nursing staff on the written order of the attending Physician. The Physician writes an order for oxygen therapy with a rationale. Resident #32 was admitted…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-02-28 · tag F0711 — isolated
  Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the Recertification survey initiated on 2/24/2024 and completed on 2/28/2025, the facility did not ensure the Physician reviewed the resident's total program of care, including medications and treatments, at each visit. This was identified for one (Resident #32) of five residents reviewed for Respiratory care. Specifically, Resident #32 received Oxygen therapy without a physician's evaluation and physician's order. The finding is: The facility's policy titled Oxygen Administration dated February 2024 documented to ensure adequate oxygenation of the body's vital organs. Residents with a clinical diagnosis or clinical indication will receive concentrations of oxygen in doses higher than those found in the atmosphere. Oxygen [therapy] is administered by licensed nursing staff on the written order of the attending Physician. The Physician writes an order for oxygen therapy with a rationale. Resident #32 was admitted with diagnoses including Cerebral…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

$134,713 in federal fines across 1 penalty.

• $134,713 — penalty dated 2024-04-26

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

CMS files one row per role, so the 9 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NY