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Chasehealth Rehab And Residential Care

One Terrace Heights, New Berlin, NY 13411 · Non profit - Corporation · 80 certified beds · (607) 847-7000 Medicare & Medicaid certified

Call the home — (607) 847-7000 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
No harm-level citations or fines — but 20 lower-level deficiencies on record (see below)
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • a high number of inspection citations overall (20) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★ 2/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
38 Classic St · (607) 674-4495 · Call to confirm hours
Pharmacy
12 S Main St · (607) 847-8100 · Call to confirm hours
Grocery
78 South St · (607) 965-8361 · Call to confirm hours
Park
323 Bell Rd · Typically dawn to dusk
Place of worship
18 Genesee St · (607) 847-6288

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased29.8%14.1%15.4%worse
Long-stay residents who lose too much weight12.3%5.8%5.4%worse
Long-stay residents with a catheter left in their bladder0.7%0.5%0.9%better
Long-stay residents with a urinary tract infection1.2%1.3%2.0%better
Long-stay residents with depressive symptoms9.9%19.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury5.5%3.1%3.3%worse
Long-stay residents whose ability to walk worsened23.4%12.5%16.1%worse
Long-stay residents on antianxiety or hypnotic medication14.2%13.2%18.9%better
Long-stay residents given the seasonal flu vaccine86.8%95.3%95.3%typical
Long-stay residents with pressure ulcers6.1%6.5%4.7%worse
Long-stay residents with worsening bladder/bowel control30.3%19.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table18.0%13.7%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine80.5%78.8%79.4%typical
Short-stay residents rehospitalized after admission12.1%20.6%22.6%better
Short-stay residents with an outpatient ER visit5.9%9.6%12.0%better
Long-stay hospitalizations per 1,000 resident days1.351.701.67better
Long-stay outpatient ER visits per 1,000 resident days0.691.361.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

46.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 49 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

46.4%U.S. median 51.5%
Got home and stayed home
9.7%U.S. median 10.7%
Went back to hospital
62.5%U.S. median 56.6%
Met the expected recovery
0.41U.S. median 0.31
Therapy hours / resident / day
0.15hours / resident / day
Physical therapy
0.19hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 62.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 40 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.41 therapist hours per resident per day in 2026Q1 — more than 70% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF46.4%CMS range 31.6–60.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.7%CMS range 6.2–16.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge62.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge52.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge72.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge88.9%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.8%CMS range 5.1–16.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.131.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.23
RN hours/ resident / day
1.05
LPN hours/ resident / day
2.05
Aide hours/ resident / day
3.33
Total nurse hours/ resident / day
0.16
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 80 beds and averages 68.9 residents a day — about 86% occupied, or roughly 11 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.33 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.23 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.05 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.14 hrs/resident/day on weekends vs 3.41 on weekdays — 8% thinner on weekends. RN hours go from 0.26 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2025-02-13)
9
at the previous standard inspection (2023-06-16)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

20 citations, most serious first. The 10 most serious are shown; the remaining 10 are one tap away and print in full.

  • Potential for harm · Ecited before2025-02-13 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews during the recertification survey conducted 2/11/2025-2/13/2025, the facility did not ensure residents were provided food and drink that was palatable, flavorful, and at an appetizing temperature for 2 of 2 meals reviewed (the 2/11/2025 1st floor dining room lunch meal and the 2/12/2025 1st floor dining room breakfast meal). Specifically, food was not flavorful and was not served at palatable and appetizing temperatures during the lunch meal on 2/11/2025 and breakfast meal on 2/12/2025. Additionally, 11 anonymous residents during a resident council meeting and four residents (Residents #8, #12, #51 and #54) interviewed stated the food did not taste good, it was often served cold, and the vegetables were overcooked. Findings include: The facility policy, Nutrition and Food Service Department, revised 2/2019, documented the food service department provided high quality, nutritious, palatable, and attractive meals in a safe sanitary manner. The facility policy, Sanitary Conditions, dated 12/2024, documented food must be kept in hot-holding equipment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-02-13 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews during the recertification survey conducted 2/11/2025-2/13/2025, the facility did not ensure that food was stored, prepared, distributed, and served in accordance with professional standards in the main kitchen. Specifically, the main kitchen had multiple uncleanable surfaces, a leaking sink drain, stored pet beds, and unclean dishware. Findings include: The facility policy, Sanitary Conditions, dated 5/2024, documented food was stored, prepared, distributed, and served under sanitary conditions to prevent the spread of food borne illness and reduce practices which resulted in food contamination and compromised food safety. The following observations of the main kitchen were made on 2/11/2025: - at 10:10 AM there were rusty shelves in the walk-in cooler. - at 10:12 AM there were pet beds under the dry storage room racks. - at 10:15 AM clean dishware was stored in soiled pan on a rack by the hand sink. - at 10:15 AM the hand sink had bare wood holding it to the walls. - at 10:44 AM there was leaking plumbing into a bus pan under…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews during the recertification survey conducted 2/11/2025 - 2/13/2025, the facility did not ensure residents received treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan for 1 of 1 resident (Resident #57) reviewed. Specifically, Resident #57 was observed wearing their thoracolumbar sacral orthosis brace (TLSO brace, a spinal brace worn to limit movement of the spine to help with healing of spinal fractures) incorrectly, the comprehensive person-centered care plan did not address interventions for the thoracolumbar sacral orthosis brace, and staff involved in Resident #57's care were not educated on the application of the thoracolumbar sacral orthosis brace. Findings include: The undated facility policy, Durable Medical Equipment, documented the facility would ensure residents received medically necessary durable medical equipment as part of their comprehensive care plan and included: - A physician, nurse practitioner or therapist would assess the residents' medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during the recertification survey conducted 2/11/2025-2/13/2025, the facility did not review the risks and benefits of bed rails with the resident or resident representative and obtain informed consent prior to installation of bed rails for 1 of 2 residents (Resident #12) reviewed. Specifically, there was no documented evidence risks and benefits were reviewed and informed consent was obtained prior to the placement of bilateral bed rails on Resident #12's bed. Additionally, the comprehensive care plan did not include the use of bed rails. Findings include: The facility policy, Bedrail Determination, dated 2/1/2024 documented the use of side rails or bed rails on beds would be permitted to provide greater independence however had the potential for entrapment and harm. The process included: - The resident was screened upon admission, readmission, or change of condition determining level of independence with bed mobility and transfers. - The resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews during the recertification survey conducted 2/11/2025-2/13/2025, the facility did not ensure the safe and secure storage of medications in accordance with currently accepted professional principles and include the expiration date when applicable for 1 of 3 medication carts (Unit 1 medication cart) reviewed. Specifically, multiple eye drops in the Unit 1 medication cart were not appropriately labeled or dated. Findings include: The facility's policy, Equipment and Supplies for Administering Medications updated 4/2022 did not address pharmaceutical labeling or medication safety. During a medication storage observation on Unit 1 on 2/11/2025 at 11:13 AM with Licensed Practical Nurse # 2 the medication cart had the following medications with no pharmacy labels and the tops of the boxes ripped off: - Resident #8's latanoprost eye drops (used to treat glaucoma, high pressure in the eye) with an open date of 12/24 and the resident name written on the inside of the box in black magic marker - Resident #12's artificial tears with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during the recertification survey conducted 2/11/2025-2/13/2025, the facility did not ensure they were adequately equipped to allow residents to call for staff assistance through a communication system which relayed the call directly to a staff member or to a centralized work area for 1 of 23 resident rooms (room [ROOM NUMBER] on Unit 1) reviewed. Specifically, resident call bell systems did not function as designed and residents did not have a means to contact direct caregivers while in the bathroom. Findings include: The facility policy, Call Bell, last reviewed 2025, documented all staff were responsible for responding promptly to resident call bells. Failure to do so would result in disciplinary action. Staff must verbally acknowledge the resident upon entering the room. If the call bell was an emergent situation and required an immediate response, staff should call for back up and not leave the resident unattended. During a Resident Meeting on 2/11/2025…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-06-16 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review during the recertification conducted on 6/13/23 - 6/16/23, the facility did not ensure a safe, functional, sanitary, and comfortable environment for residents, staff, and the public for 2 of 2 resident units (Units 1 and 2) and for 2 of 2 (Residents #15 and 57) resident wheelchairs reviewed. Specifically, hot water temperatures were outside the acceptable range of 95-120 degrees Fahrenheit (F) on 6/15/23; and Residents #57's and #15's wheelchair armrests were in disrepair. Findings include: The undated facility policy Incident and Accident Reports documented hot water may reach hazardous temperatures in hand sinks, showers, and tubs. Burns related to hot water/liquids may also be due to spills and/or immersion. Many residents in long term care facilities have conditions that may put them at increased risk for burns caused by scolding. These conditions include decreased skin thickness, decreased skin mobility, and decreased ability to communicate. The degree of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-06-16 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review during the recertification survey conducted 6/13/23-6/16/23, the facility did not ensure drugs and biologicals were stored in accordance with currently accepted professional standards for 2 of 2 medication carts (1st and 2nd floor) and 2 of 2 medication rooms (1st and 2nd Floor) observed. Specifically, the 1st and 2nd floor medication carts and the 1st and 2nd medication storages room had expired medications. Findings include: The facility policy Storage, Maintenance, Labeling, Initialing and Dating of Medications dated 5/2019 documented: - Once a medication had been opened, the nurse should write the date it was opened, and initial so that medications would be used in the accepted time frame which was 30 days (except for insulin which had a shelf-life of 28 days), unless otherwise indicated by the pharmacy. - If medications were past the open expiration date written on the bottle, they were to be disposed of per policy and a new container of medication was opened, dated & initialed. - If the medication was past the manufacturer's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-16 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review during the recertification survey conducted 6/13/23-6/16/23, the facility did not ensure each resident had the right to a dignified existence for 5 of 13 residents (Residents #9, 24, 28, 41, and 226) reviewed. Specifically, Residents #9, 24, 28, 41, and 226 waited for their meals to be served 24-28 minutes after their tablemates were served and eating their meals. Additionally, Resident #24 did not receive assistance with eating for 39 minutes after their meal was served and placed in front of them. Findings include: The facility policy Tray Delivery/In Room Dining revised 1/2019, documented food would be delivered within 20 minutes of plating. Trays would be set up and all food uncovered. For those residents who were identified to have supervision requirements or assistance, the trays would be left on the tray cart for a certified nurse aide (CNA) or nursing staff to deliver the tray and supervise/assist the resident during the meal. The facility policy…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-16 · tag F0554 — isolated
    Allow residents to self-administer drugs if determined clinically appropriate.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview during the recertification survey conducted 6/13/23-6/16/23, the facility did not determine if a resident's right to self-administer medications was clinically appropriate for 1 of 1 resident (Resident #65) reviewed. Specifically, there was a medication cup filled with several pills on Resident #65's walker and there was no documented evidence the resident was assessed to determine their ability to safely self-administer medications, or a physician order for self-administration of medications. Findings include: The facility policy, Medication Administration-General Guidelines dated 3/17/22 documented residents were allowed to self-administer medications when specifically authorized by the medical provider and in accordance with the procedures of medication administrations. Resident #65 was admitted to the facility with diagnoses including diabetes, hypertensive chronic kidney disease, and coronary artery disease (CAD). The 3/21/23 Minimum Data Set (MDS) assessment documented the resident was cognitively intact and was independent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 10 citations
  • Potential for harm · D2023-06-16 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review during the recertification survey conducted 6/13/23-6/16/23, the facility did not ensure the right to reside and receive services with reasonable accommodation of resident needs and preferences for 1 of 1 resident (Resident #39) reviewed. Specifically, Resident #39 was not able to verbally interact with staff and did not have access to communication devices as planned. Findings include: The facility policy Resident Use of iPads/Tablets during COVID-19 Restrictions documented the facility would supply residents with access to iPad's/Tablets for virtual communication with their families and friends. All staff were able to assist residents with use of iPad's and sit with the resident, if necessary, to assist with communication issues. Resident #39 was admitted to the facility with diagnoses including hemiplegia (paralysis on one side of the body) affecting dominant side and aphasia (loss of ability to understand or express speech). The 4/27/23 Minimum Data Set (MDS) Assessment documented the resident had clear speech and used distinct…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the recertification survey conducted 6/13/23-6/16/23, the facility did not ensure residents who were unable to carry out activities of daily living (ADLs) received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 2 of 5 residents (Residents #10 and 69) reviewed. Specifically, Resident #10 was not assisted with toileting and Resident #69 was not assisted with bathing. Findings include: The facility policy ADLs revised 1/2019 documented residents would be encouraged to maintain living skills at the highest practicable level as their physical, mental, psychosocial condition permitted. Resident's ADLs were evaluated through the Interdisciplinary Team (IDT) assessment, and care plans were developed to identify, evaluate, and intervene to maintain, improve, or prevent an avoidable decline in ADLs. The IDT was to develop and implement interventions in accordance with the resident's assessed needs, goals for care,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the recertification and abbreviated (NY00318179) surveys conducted 6/13/23-6/16/23, the facility did not ensure residents received adequate supervision to prevent accidents for 1 of 2 residents (Resident # 14) reviewed. Specifically, Resident #14 was able to access a used phlebotomy needle (used to draw blood), placing themself and/or others at risk for injury, and the incident was not investigated to determine how the resident came to possess a used phlebotomy needle. Findings include: The undated facility policy Incident and Accident Reports the facility would ensure that the resident environment remained as free from accident hazards as is possible, and that each resident received adequate supervision and assistive devices to prevent accidents. An avoidable accident was an accident occurring because the facility failed to identify environmental hazards and individual resident risk of an accident, including the need for supervision, and /or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-06-16 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review during the recertification and abbreviated (NY00308935) surveys conducted 6/13/23-6/16/23, the facility did not ensure residents were offered sufficient fluid intake to maintain proper hydration and health for 1 of 1 resident (Resident #124) reviewed. Specifically, Resident #124 was unable to feed themself due to bilateral arm immobility, was on isolation precautions and required meals in their room due to COVID-19, had inadequate fluid intake, and was hospitalized for dehydration. Findings include: The facility policy Hydration revised 7/16/18 documented each resident was to be provided with sufficient fluid intake to maintain proper hydration. The resident's estimated fluid needs would be determined. Staff would identify risk factors for volume depletion, place of formal intake and output (I&O) at any time, provide a minimum of 8-12 ounces of fluids at each meal, provide fluids at nourishment and medication passes, provide ice and water once per shift within resident reaching distance, document fluids consumed, and calculate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-06-16 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview during the recertification survey conducted on 6/13/23-6/16/23 the facility did not ensure food was stored, prepared, distributed, and served in accordance with professional standards for food service safety for one walk in cooler in the main kitchen. Specifically, the diamond plate flooring and two sections of wooden 2 x 4 studs holding up bottom shelves of baker's racks in the walk in cooler were not smooth and easily cleanable. Findings include: The facility weekly cleaning schedule documented the main cooler was scheduled to be cleaned out on Monday evening shifts. During observations on 6/14/23 at 12:18 PM, the walk-in cooler floor panels (diamond plate) were lifted with gaps not seamed together causing food debris to accumulate under the panels. The panel edges were unclean and soiled with food debris on one side and jagged and irregular in shape all along the seam between the two unclean panels. There were two 12 inch long wooden 2 x 4 stud sections used to hold up the bottom shelves of two baker's racks on the right side and left side of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-05-07 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review during the recertification survey, the facility did not ensure each resident received food and drink that was palatable, attractive, and at a safe and appetizing temperature for 3 of 3 meals (breakfast, dinner #1, and dinner #2) reviewed. Specifically, meal temperatures were not maintained at acceptable parameters during the 3 meals. Findings include: The undated facility policy Food Safety Management System Hot and Cold Holding documented cold foods must be held and served at a temperature of 40 F or below and hot foods must be held and served at a temperature of 140 F or higher. During an observation on 5/5/21 at 12:05 PM, the lunch food tray was delivered to the first floor. The food tray was delivered to the resident room at 12:18 PM. A replacement tray was ordered for the resident and the original tray was used for testing. Between 12:21 PM and 12:23 PM, the potato salad was measured at 55 Fahrenheit (F), the Italian-style sub sandwich was measured at 59 F, and the milk was measured 55 F. The potato salad was hard, chewy, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review during the recertification survey, the facility did not ensure residents who were unable to carry out activities of daily living (ADLs) received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 1 of 4 residents (Resident #8) reviewed. Specifically, Resident #8 was observed unshaven for 4 days. Findings include: The facility ADL Policy, revised 1/2019 documents the responsibility of nursing and IDT (interdisciplinary care team, nursing, social work, therapy, nutrition, activities) included: - Recognizes and assesses a resident's inability to perform ADLs; and - Develops and implements interventions in accordance with the resident's assessed needs, goals for care, preferences and recognized standards for practice that address the identified limitations in ability to perform ADLs. Resident #8 had diagnoses including vascular dementia, intellectual disability, and major depression. The 2/27/21 Minimum Data Set (MDS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2021-05-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review during a recertification and an abbreviated survey (NY00266833), the facility did not ensure each resident received adequate supervision to prevent accidents for 1 of 3 residents (Resident #147) reviewed. Specifically, Employee # 3 did not receive training and education on the use of assistive devices, provided a walker to Resident #147, did not assist the resident while ambulating with the walker as planned and the resident fell resulting in a laceration and skin tear. Findings include: The facility's undated Beginning Employment Policy documents new employees serve a three-month introductory period and includes: - The employee's supervisor/manager will work closely with the individual to provide the required training, answer questions, and assist them specific to their department, which includes a general orientation check list. - The Human Resources Department will present a general orientation for new employees to the organization. The undated job duties for a Recreation Leader includes: - Conducting facility activities as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-05-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review during the recertification survey, the facility did not ensure a resident who needed respiratory care was provided such care consistent with professional standards of practice for 1 of 1 resident (Resident #8) reviewed. Specifically, Resident #8 became acutely ill and was placed on oxygen without a physician order for its use. Findings include: The facility Oxygen Administration policy revised 3/2015, documents: - When recording oxygen (O2) orders, specify liter flow rate, route (nasal cannula/mask), rationale, and specific titration (process of monitoring and adjusting) parameters if applicable. - Licensed nursing staff are to titrate O2 to keep O2 saturation (sat, concentration of oxygen in the blood) greater than 90 percent for all residents, except for those diagnosed with chronic obstructive pulmonary disease (COPD) or who have specific parameters outlined in the O2 order. - Oxygen may be started and an immediate call placed to the practitioner to notify them of the resident's condition and to obtain a telephone order for the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-05-07 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview during the recertification and abbreviated (NY00269365) surveys, the facility did not ensure they provided or obtained laboratory services to meet the needs of its residents and ensure timeliness of the services for 1 of 3 residents (Resident #30) reviewed. Specifically, Resident #30 had a change in medical status, the medical provider ordered laboratory tests and they were not completed timely. Findings include: The facility Laboratory Policy revised 7/24/19 documents the facility will ensure proper follow through on all medical provider laboratory orders. The nurse is to note and transcribe lab orders into progress notes and the master lab sheet binder. The unit secretary will check the master lab sheet for any new orders and complete lab requirements. Lab requisitions will be placed in designated lab information area on the unit for the lab technician. Resident #30 had diagnoses including heart failure, chronic kidney disease, and history of COVID-19. The 3/26/21 Minimum Data Set (MDS) assessment documented the resident had severe cognitive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
ELLIOTT, KARENIndividualW-2 MANAGING EMPLOYEEsince 01/19/1989
HALBERT, ROGERIndividualW-2 MANAGING EMPLOYEE; CORPORATE DIRECTORsince 01/01/2012
KRAUSE, AMYIndividualW-2 MANAGING EMPLOYEEsince 08/18/2014
BENJAMIN, WAYNEIndividualCORPORATE DIRECTORsince 01/01/2014
FOOTE, MARCIAIndividualCORPORATE DIRECTORsince 01/01/2011
GAY, SUSANIndividualCORPORATE DIRECTORsince 01/01/2001
HYLE, TIMOTHYIndividualCORPORATE DIRECTORsince 01/01/2010
ROQUE, JACKIndividualCORPORATE DIRECTORsince 01/01/2006
STRONG, GARYIndividualCORPORATE DIRECTORsince 01/01/2011
THELEMAN, DAVIDIndividualCORPORATE DIRECTORsince 01/01/2006
TURNBULL, BARBARAIndividualCORPORATE DIRECTORsince 01/01/2005

CMS files one row per role, so the 12 rows in the source record cover these 11 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$7.5M
Net patient revenuemost recent cost report
-5.8%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 84%Medicare 5%Other / private 11%

About 84% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$310per resident / day
operating cost
$9,417per month
≈ monthly operating cost
$293per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NY

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.

Typical monthly cost in New York
$15,528/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$7,110/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335344. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-13, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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