Rosewood Rehabilitation And Nursing Center
284 Troy Road, Rensselaer, NY 12144 · For profit - Partnership · 80 certified beds · (518) 286-1621 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2026
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $219,130 in federal fines (most recent 2026-02-25)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (73%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 4 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 4 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 4 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 2 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 17.0% | 14.1% | 15.4% | worse |
| Long-stay residents who lose too much weight | 1.7% | 5.8% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.6% | 0.5% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.9% | 1.3% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 1.4% | 19.5% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 4.0% | 3.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 24.3% | 12.5% | 16.1% | worse |
| Long-stay residents on antianxiety or hypnotic medication | 12.7% | 13.2% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 86.9% | 95.3% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.4% | 6.5% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 31.5% | 19.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.8% | 13.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 64.1% | 78.8% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 23.6% | 20.6% | 22.6% | typical |
| Short-stay residents with an outpatient ER visit | 6.0% | 9.6% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 1.53 | 1.70 | 1.67 | typical |
| Long-stay outpatient ER visits per 1,000 resident days | 0.95 | 1.36 | 1.80 | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
40.8% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 160 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 59.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 64 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.29 therapist hours per resident per day in 2026Q1 — more than 45% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 12% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 40.8%CMS range 34.1–47.8 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.3%CMS range 6.4–13.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 59.4% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 53.1% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 34.4% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 97.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 90.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 86.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 1.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.5%CMS range 4.5–10.6 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.26 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 80 beds and averages 73.9 residents a day — about 92% occupied, or roughly 6 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 2.86 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.25 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.54 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.43 hrs/resident/day on weekends vs 3.03 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 0.29 to 0.14 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 73% is well above the national median of 45%. 6 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
45 citations, most serious first. The 13 most serious are shown; the remaining 32 are one tap away and print in full.
- Immediate jeopardy · Kdisputed · IIDR2026-02-25 · tag F0578 — failed to honor advance directives / code status — patternHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews during a survey, the facility failed to ensure residents were afforded the right to formulate advanced directives including having a physician's order related to their code status (the level of medical interventions a person wishes to have started if their breathing stopped such as cardiopulmonary resuscitation or do not resuscitate), and establishing mechanisms for documentation and communicating the residents' choices to the staff responsible for their care, which had the likelihood to result in serious harm or death for nine (9) (Residents #6, 7, 8, 9, 10, 11, 12, 13, and 14) of 53 residents reviewed for advanced directives. Specifically, (a.) for Resident #'s 6, 7, 9, 10, 11, 12, and 13, there was no documented evidence of a physician's order related to the residents' code status or advanced directive; (b.) for Resident #'s 7, 9, 10, 11, and 12, there was no documented evidence of Medical Orders for Life Sustaining Treatment; and (c) for Resident #14, there was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jdisputed · IIDR2026-02-25 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews during a survey ), the facility failed to ensure the resident environment remained as free of accident hazards as is possible for two (2) (Resident #s 2 and 3) of three (3) residents reviewed. Specifically, on 01/29/2026 at 12:13 PM, Resident #2, who had severe cognitive impairment, had three (3) prescription medications (Sertraline HCl 50 milligram (antidepressant), Eliquis five (5) milligram (blood thinner), and Levetiracetam 500 milligram (antiseizure) in prescription medication bottles inside a plastic bag on their nightstand. Additionally, on 01/29/2026 at 12:01 PM, the front cover of Resident #3's electric baseboard heater in their bathroom was removed and laying on the floor in front of the running heater. This resulted in Immediate Jeopardy and Substandard Quality of Care for Resident #s 2 and 3, and placed all residents at risk for serious injury, serious harm, serious impairment, or death.This is evidenced by:The policy and procedure titled, Accidents…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gdisputed · IIDR2026-02-25 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews conducted during a survey, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan for five (5) (Resident #'s 1, 23, 24, 85, and 87) of 22 residents reviewed. Specifically,(a.) Resident #1 was hospitalized three (3) times between 11/11/2025 and 02/17/2026 related to bowel constipation. Provider instructions for bowel regimen and assessment were not followed by the facility. As a result, Resident #1 required fecal disimpaction under general anesthesia.(b.) Resident #85 had symptoms of urinary tract infection identified on 09/19/2025. The provider ordered a urinalysis (urine test) six (6) days later on 09/25/2025. The resident was diagnosed with septic shock secondary to urinary tract infection (a life-threatening, critical condition where an untreated urinary tract infection enters the bloodstream and leads to sepsis and septic shock with symptoms…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-25 · tag F0550 — failed to protect resident dignity and rights — widespreadHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record reviews and interviews conducted during a surveys, the facility did not ensure that residents were treated with dignity respect throughout the facility for two (2) (Residents #1 and #4) of two (2) residents reviewed for dignity. Specifically, (a.) staff members used derogatory language in the resident hallways of the facility; (b.) Resident #1 was called pet names by the staff, and their personal belongings had been moved by staff without their knowledge; and (c.) Administrator #1preformed a search of Resident #4's personal belongings without their permission. This is evidenced by: Policy: The facility policy titled Quality of Life/Dignity revised dated 12/2019 (unsigned) documented each resident is to be cared for in a manner promoting quality of life, dignity respect, and individuality.Implementation Residents shall be treated with dignity and respect at all times. Residents private space and property will be respected at all times1. Staff will knock and get permission prior to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-25 · tag F0584 — failed to keep a safe, clean, comfortable home — widespreadHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews conducted during a survey, the facility did not ensure it provided effective housekeeping and maintenance services, and the environment was maintained for two (2) of two (2) units observed. Specifically, the facility did not ensure that resident rooms were clean and in good repair. This is evidenced by: During facility observations on 2/11/2026, 2/12/2026, and 2/19/2026 it was noted: rooms [ROOM NUMBER] air conditioner/heater units were not flush with the wall creating large gaps. In room [ROOM NUMBER], the outside yard was viewable through the gap. rooms [ROOM NUMBERS] had broken privacy curtains and broken window curtain rods causing the drapery to hang incorrectly. room [ROOM NUMBER] had stained bed linens. room [ROOM NUMBER] air conditioner/heater unit had a broken grate. room [ROOM NUMBER] door was unable to close completely and would get stuck against molding. Interview: During an interview on 01/29/2026 at 1:41 PM, Certified Nurse Aide #1 stated that they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-25 · tag F0609 — failed to report abuse allegations — widespreadTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews during a survey, the facility did not ensure that all alleged violations involving abuse, neglect, and injuries of unknown source were reported immediately, but not later than 2 hours after the allegation was made, if the events that cause the allegation involved abuse or resulted in serious bodily injury, or not later than 24 hours if the events that cause the allegation did not involve abuse and did not result in serious bodily injury, to the administrator of the facility and to other officials (including to the State Survey Agency) for five (5) (Resident #s 75, 34, 43, 54, and 90) of nine (9) residents reviewed. Specifically, (a.) for Resident #s 75 and 34, the facility did not ensure the administrator was notified of a resident-to-resident verbal/physical altercation that included a call to 911 by Resident #75 on 6/22/2025, during the night shift. On 6/28/2025, Resident #75 told their family member about the incident, who then filed a facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-25 · tag F0610 — failed to investigate and act on abuse reports — widespreadRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews during a survey, the facility did notensure in response to allegations of abuse/neglect they had evidence that all alleged violations were thoroughly investigated; they prevented further potential abuse/neglect while the investigation was in progress; and reported the results of all investigations to the administrator or their designated representative and to the State Survey Agency, within five (5) working days of the incident, and if the alleged violation was verified appropriate corrective action must be taken for six (6) (Resident #s 34, 43, 54, 75, 87, and 90) of 9 residents reviewed. Specifically, (a.) for Resident #s 75 and 34, the facility did not have documented evidence of an investigation of a resident-to-resident verbal/physical altercation on 6/22/2025, during the night shift; (b.) for Resident #43, the facility did not initiate an immediate investigation and prevention of further potential abuse when the resident reported they were hurt by a Certified Nurse Aide on 2/18/2026. As a result, the facility did not identify…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-25 · tag F0628 — widespreadProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during a survey, the facility did not ensure that written notification was sent to the resident, resident representative, and a representative of the Office of the State Long-Term Care Ombudsman of the resident's transfer or discharge and the reasons for the move for three (3) (Resident #'s 75, 86, and 87) of three (3) residents reviewed. Specifically, (a.) for Resident #'s 75, 86, and 87 there was no documented evidence that the resident, representative, or Ombudsman received a transfer/discharge notice upon discharging from the facility; and (b.) transfer/discharge notices were not provided to the resident, resident representative, or the Ombudsman when a resident discharged home or when admitted to the hospital since December 2025.This is evidenced by: Resident #75 Resident #75 was admitted to the facility with diagnoses of noninfective gastroenteritis and colitis (inflammation of the stomach, small intestine, and/or colon), chronic idiopathic and slow transit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-25 · tag F0656 — failed to write and follow a full care plan — widespreadDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during a survey, the facility did not ensure that comprehensive care plans were developed and implemented for residents according to professional standards for eight (8) (Resident #'s 2, 9, 11, 14, 34, 43,75 and 86) of 22 residents reviewed. Specifically, (a.) Resident #2's comprehensive care plan did not contain care areas that reflected the bowel needs of the resident, the side effects of the psychotropic medications taken by Resident #2 or signs and symptoms of hypertension for which the resident took medications; (b.) Resident #9 receiving an anti-depressant and a corresponding mood or psychiatric care plan was not developed and implemented that indicated its use; (c.) Resident #11's comprehensive care plan did not contain care areas that reflected the urinary tract issues Resident #11 regularly experienced, including but not limited to temporary foley catheters and urinary tract infections; (d.) Resident #14's comprehensive care plan did not contain care areas…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-25 · tag F0657 — failed to keep the care plan current — widespreadDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews conducted during a survey, the facility did not ensure that comprehensive care plans were revised and updated according to professional standards for four (4) (Resident #s 1, 11, 75, and 85) of 22 residents reviewed. Specifically, (a.) for Resident #1, the comprehensive care plan was not updated with new interventions after Resident #1 fell; (b.) for Resident #11, the comprehensive care plan was not updated to reflect the urinary tract infections; (c.) for Resident #75, the comprehensive care plan was not updated to reflect the hospitalization on 11/11/2025,1/09/2026, and 2/17/2026 for repeated issues with constipation; and (d.) for Resident #85, the comprehensive care plan was not updated to reflect the resident's admission to the hospital for urinary tract infection and urosepsis.This is evidenced by: A facility policy titled Care Planning Process, date revised 8/2018, documented that an individualized comprehensive care plan would include measurable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-25 · tag F0679 — failed to provide activities — widespreadProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interviews conducted during a recertification survey, the facility did not ensure, based on the comprehensive assessment and care plan and the preferences of each resident, an ongoing program to support residents in their choice of activities, both facility-sponsored group and individual activities for one (1) (Resident #14) out of three (3) residents reviewed. Specifically, Resident #14 was not offered meaningful activities that included their interests and preferences to maintain their highest practicable quality of life. This is evidenced by: The facility policy and procedure titled Activity Program Policy (undated and unsigned) documented facility would provide an individualized, ongoing activity program designed to meet the physical, mental, psychosocial, behavioral, and cognitive needs of all residents. Facility shall provide a structured person center program available 7 days a week, ensuring meaningful engagement for all residents.Demetia/Cognitively impaired residents programming will incorporate dementia-capable principles, including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-25 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interviews conducted during a survey, the facility did not ensure the provision of sufficient nursing staff to assure resident safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident throughout the facility. Specifically, residents stated they were not assisted with care when requested; staff stated they were unable to consistently provide and/or document incontinence care, showers, or bed baths due to being short-staffed; and an analysis of the actual staffing schedule showed that on multiple occasions from 11/30/2025 to 2/24/2025, the facility minimum staffing levels were not met based on the facility assessment.This is evidenced by: The Facility Assessment, dated 1/2026, documented that Nursing Administration required one (1) full time Registered Nurse on day shift to serve as Director of Nursing, one (1) full time Registered Nurse on day shift to serve as the Assistant Director of Nursing, two (2) full time Registered Nurses or Licensed Practical Nurses, one for each unit, to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-02-25 · tag F0726 — failed to have competent, trained nursing staff — widespreadEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews during a survey, the facility did not ensure licensed nurses and Certified Nurse Aides had the specific competencies and skills necessary to care for residents need. Specifically, based on the facility assessment of required education, (a.) education records reviewed for Certified Nurse Aides #1, 5 and 15 were incomplete; (b.) Licensed Practical Nurses #s1 and 12 education were incomplete; and (c.) there was no official person overseeing education for the facility.This is evidenced by: The Facility Assessment, dated 1/2026, documented under Staff training /education and competencies, the following topics, in addition to others, will be presented to staff: Communication, Resident Rights and facility responsibilities, Emergency planning, Person centered care, Dementia and behavioral management, substance abuse identification, trauma informed care/Post Traumatic Stress Disorder, proper body mechanics, Abuse, neglect, and exploitation, Infection control, Culture change, Required in-service training for nurse aides. In-service training must:o Be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 32 citations
- Potential for harm · F2026-02-25 · tag F0755 — failed to provide safe pharmacy services — widespreadProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interviews conducted during a survey, the facility did not ensure that drug records were in order, that an account of all controlled drugs was maintained and periodically reconciled in four (4) of four (4) narcotic books reviewed on Units one (1) and two (2), and that nurses were properly documenting narcotic administration. Specifically, (a) for the shift-to-shift staff signature form for controlled drugs, titled Controlled Drugs-Count Record, did not consistently include the signatures of staff members at each shift change, validating the correct narcotic count; (b) Licensed Practical Nurse #8 did not document the administration of narcotics to Resident #5 at the time of administration.This is evidenced by: An undated facility policy titled Controlled Substances, documented that the facility shall comply with all laws, regulations, and other requirements related to handling, storage, disposal, and documentation of Schedule II and other controlled substances. Additionally, nursing staff must count controlled medications at the end of each…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-25 · tag F0835 — failed to run the facility competently — widespreadAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident and staff interviews, review of facility policies and procedures, staffing records, resident records, accident and incident reports, and the facility's maintenance records during a survey, it was determined the facility was not administered in a manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental and psychosocial well-being of each resident. The administration failed to ensure the facility was in compliance with the following regulatory requirements, which affected or had potential to affect all residents in the facility. These failed practices directly impacted 35 of 35 residents sampled (Resident #s 1, 2, 3, 4, 5, 8, 9, 10, 11, 12, 14, 19, 25, 29, 31, 32, 33, 34, 35, 43, 44, 49, 50, 52, 53, 61, 64, 67, 70 , 72, 75, 80, 82, 90). Specifically, the lack of effective oversight and planning on the part of facility administration had the potential to adversely affect the health and safety of all residents residing in the facility. This is evidenced by: Deficiencies related…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-25 · tag F0837 — widespreadEstablish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews during the recertification survey, it was determined the governing body did not establish and implement policies regarding the management and operation of the facility. The governing body did not maintain a consistent Administrator who was responsible for the management of the facility to ensure regulatory compliance. Specifically, multiple deficiencies were identified on the recertification survey including repeat deficiencies in the areas of safe/clean/comfortable/homelike environment(F584), develop/implement comprehensive care plan(F656), care plan timing and revision (F657), and Influenza and pneumococcal immunizations (F883).This is evidenced by: Facility was cited for the following on recertification survey:F550 as it pertains to the facility's failure to resident dignity.F580 as it pertains to the facility's failure to notify providers and resident representatives about changes of condition.F584 as it pertains to the facility's failure to provide a safe, clean, comfortable and homelike environment.F600 as it pertains to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-25 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews conducted during a survey, the facility did not ensure a quality assessment and assurance committee developed and implemented appropriate plans of action to correct identified quality deficiencies. Additionally, the facility did not develop written policies and procedures for feedback, data collection systems, and monitoring, including adverse event monitoring. Specifically, (a) the facility had repeat deficiencies in the areas of comprehensive care planning and implementation (F656), evaluation and revision of comprehensive care plans (F657), and providing flu and/pneumococcal immunizations (F883), cited during the recertification survey, completed on 6/23/2023, were implemented as indicated by the same deficiencies being issued on the current survey; (b) policies and documents provided by the facility were noted to be undated, improperly titled, were missing information, had outdated information and/or were not signed; (c) key Quality Assurance Performance…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-25 · tag F0940 — failed to train staff — widespreadDevelop, implement, and/or maintain an effective training program for all new and existing staff members.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interviews conducted during a survey, the facility did not ensure that that it developed, implemented, and maintained an effective training program for all new and existing staff; individuals providing services under a contractual arrangement; and volunteers, consistent with their expected roles. Specifically, for five (5) employees education records reviewed, one (1) employee received a comprehensive orientation with all the required educations. This is evidenced by: The Facility Assessment, dated 1/2026, documented under Staff training/education and competencies, the following topics, in addition to others, will be presented to staff: Communication, Resident Rights and facility responsibilities, Emergency planning, Person centered care, Dementia and behavioral management, substance abuse identification, trauma informed care/PTSD, proper body mechanics, Abuse, neglect, and exploitation, Infection control, Culture change, Required in-service training for nurse aides. In-service training must: Be enough to ensure the continuing competence of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-02-25 · tag F0944 — widespreadConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review during a recertification and Extended survey, the facility did not ensure that an effective training program for all new and existing staff was developed, implemented, and maintained based on the facility assessment. Specifically, for five (5) of five (5) employee files reviewed, the facility did not provide mandatory training that outlines and informs staff of the elements and goals of the facility's Quality Assurance Performance Improvement program as part of its Quality Assurance Performance Improvement program.This is evidenced by:Cross reference: F726 The Facility Assessment, dated 1/2026, documented under Staff training /education and competencies, the following topics, in addition to others, will be presented to staff: Communication, Resident Rights and facility responsibilities, Emergency planning, Person centered care, Dementia and behavioral management, substance abuse identification, trauma informed care/PTSD, proper body mechanics, Abuse, neglect, and exploitation, Infection control, Culture change, Required in-service training for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-25 · tag F0675 — failed to support quality of life — patternHonor each resident's preferences, choices, values and beliefs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews conducted during the survey, the facility did not ensure that each resident received, and the facility must provide the necessary care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being, consistent with the resident's comprehensive assessment and plan of care. This was evident for three (3) of 35 residents sampled (Resident #s 75, 85, 87) and residents residing in the facility. Specifically, (a) for Resident #75, the facility did not monitor or medicate the resident, causing multiple admissions to the hospital for constipation; (b) for Resident #85, the facility delayed testing and treatment of a urinary tract infection causing the resident to go to the hospital with urosepsis; and (c) no meaningful activities were provided to the facility residents, resulting in lack of mental stimulation. This is evidenced by: Cross Reference:Please refer to F550 as it pertains to the facility's failure to resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-25 · tag F0711 — patternEnsure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews conducted during the a survey, the facility did not ensure that physician notes were entered and maintained accurately according to professional standards for ten (10) (Residents #4, 13, 31, 33, 34, 53, 72, 75, 80, and 90) of ten (10) residents reviewed. Specifically, (a.) on 8/12/2025, Residents #4, 13, 31, 33, 34, 53, 72, 75, 80, and 90 dated 08/12/2025 had the same provider encounter note by Medical Director #1 entered into their electronic medical records erroneously;, (b.) Resident #13 had a provider visit encounter by Medical Director #1 in their electronic medical record for Resident #33 dated 12/17/2025 erroneously that was not signed until 01/04/2026; and (c.) Resident #75 had a provider encounter note dated 11/13/2025 was not signed by Nurse Practitioner #1 until 01/12/2026.This is evidenced by: The facility provided a policy titled Medical Provider Policy (undated and unsigned) that outlined the responsibilities of all providers. The policy medical services are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-02-25 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interviews conducted during a survey, the facility did not ensure that food and drink were palatable, attractive, and at a safe and appetizing temperature. Specifically, for three (3) of three (3) meals reviewed (Breakfast meal 02/17/2026, Lunch meals on 2/13/2026 and 2/17/2026). Specifically, food was not served at a palatable and appetizing temperature during the breakfast meal 02/17/2026 and lunch meals on 02/13/2026 and 02/17/2026.This is evidenced by: Observation: During a meal tray sampling on 02/13/2026 at 1:06 PM, Resident #72's lunch tray was tested, and a replacement tray was provided with an extended wait time of 32 minutes from requesting. The lunch tray was tested for taste and temperature, and the results were as follows: coffee 119.3 degrees Fahrenheit, whole milk 49.1 degrees Fahrenheit, seafood casserole 125.5 degrees Fahrenheit, California blend vegetables 122.2 degrees Fahrenheit, and chocolate cake 68.5 degrees Fahrenheit. During a meal tray sampling on 02/17/2026 at 7:46 AM, Resident #67's breakfast tray was tested, and a replacement…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-02-25 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interviews conducted during a survey, the facility did not ensure that storage and preparation of food was maintained according to professional standards. Specifically, incidents of potential for contamination of finished food, improperly functioning thermometers, and improperly stored food were identified throughout the kitchen.This is evidenced by: During the initial kitchen tour on 2/11/2026 from 10:24 AM to 11:00 AM and the follow-up visits on 2/19/2026 between 11:00 AM and 2:30 PM, the following observations were made:One (1) of four (4) thermometers tested for accurate calibration was outside of acceptable range. When tested in ice water bath, the thermometer displayed 37 degrees Fahrenheit.Improper storage of food was identified in the following areas:In the walk-in refrigerator open bags of peperoni and hot dogs were found undated.In the walk-in freezer open bags of chicken, green beans, sausage patties and egg patties were found undated.In dry storage room eight (8) bags of English muffins were observed on the shelves. Product label…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-25 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews during a recertification and abbreviated survey (Case #s 598982 and 2586123), the facility did not ensure the resident representative was notified when there was a significant change in the resident's physical, mental, or psychosocial status for two (2) (Resident #'s 52 and 75) of two (2) residents reviewed. Specifically, (a.) for Resident #52, the resident's representative was not notified of a self-reported fall with injury on 8/05/2025; (b.) for Resident #75, the resident's representative was not notified of a resident-to-resident verbal/physical altercation on 6/22/2025, during the night shift. This is evidenced by: Cross-referenced to F609: Reporting of Alleged Violations The Policy and Procedure titled, Change in a Resident Condition or Status, revised 12/2019, documented the facility would promptly notify the representative of changes in the resident's medical/mental condition and/or status. Licensed nursing staff, which included either the nurse/unit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-25 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview conducted during a recertification survey, the facility did not ensure residents and/or their designated representative were fully informed of their right to an expedited review of a service termination for one (1) resident (Resident #52) of three (3) residents reviewed. Specifically, Resident #52, who remained in the facility after receiving covered services, was not provided with timely notification of at least two (2)-day notification of the termination of Medicare Part A services with completion of the required Notice of Medicare Non-coverage and Advance Beneficiary notice of Non-coverage form prior to the of the termination of Medicare Part A services.This is evidenced by: Facility policy titled NOMNC & ABN (Notice of Medicare Non-Coverage and Advance Beneficiary Notice of Non-Coverage) (undated) documented the facility shall issue a Notice of Medicare Non-Coverage and/or an Advance Beneficiary Notice of Non-Coverage in accordance with Medicare requirements when skilled Medicare Part A services are ending or a service is expected to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-25 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews during a survey, the facility did not ensure the resident's right to be free from abuse and neglect for two (2) (Resident #'s75 and 87) of nine (9) residents reviewed. Specifically, (a.) Resident #75 was not free from abuse on 6/22/2025, during the night shift when Resident #34 entered their room, verbally harassed them and then poured water from their water bottle onto them. No staff responded to Resident #75 when they yelled out for help and Resident #75 called 911; (b.) Resident #87 was not free from neglect when the resident fell on 1/13/2026 and it was not reported to the registered nurse. As a result, the oncoming licensed practical nurse was not informed of the fall. When the family member called the facility in response to the resident's concern for refracture of their hip, the licensed practical nurse told the family member the resident did not fall and was lying. The family member called 911 and the resident was taken to the hospital. This is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-25 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interviews conducted during a recertification survey, the facility did not ensure that resident received respiratory care according to professional standards for one (1) (Resident #43) of three (3) residents reviewed. Specifically, Resident #43's continuous positive airway pressure machine (aka CPAP, used to treat sleep apnea) was not administered on 01/11/2026, 01/12/2026, 01/23/2026, 02/06/2026, or 02/12/2026, and their continuous positive airway pressure machine was not maintained on 01/11/2026, 01/12/2026, 01/23/2026, 02/01/2026, or 02/12/2026.This is evidenced by: Policy and procedure titled, continuous positive airway pressure machine/Bilevel positive airway pressure support, revised 01/2026 documented:Purpose To provide spontaneous breathing resident with continuous positive airway pressure To improve arterial oxygenation in resident with obstructive sleep apnea To promote residents comfort and safetyPreparation Only qualified and appropriately trained nurse or respiratory therapist should administer continuous positive airway pressure…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-25 · tag F0851 — isolatedElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews conducted during the recertification survey, the facility did not ensure that accurate staffing information based on payroll data was correctly submitted to Centers for Medicare & Medicaid Services. Specifically, during Fiscal Quarter 4 (July 2025 through September 2025), payroll data submitted to Centers for Medicare & Medicaid Services indicated that less than eight (8) hours of consecutive Registered Nurses were available in the facility on 7/19/2025, 7/23/2025, 7/25/2025, 7/28/2025, 7/29/2025, 7/30/2025, 8/02/2025, 8/03/2025, 8/09/2025, 8/10/2025, 8/16/2025, 8/31/2025, 9/01/2025, and 9/13/2025. Inspection of timecards and internal facility reports documented that submitted data did not capture hours worked by Director of Nursing #1.This is evidenced by: The Centers for Medicare & Medicaid Services Electronic Staffing Data Submission Payroll-Based Journal, Long Term Care Facility Policy Manual version 2.7 dated 06/2025 documented Section 6106 of the Affordable Care Act requires facilities to electronically submit direct care staffing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-02-25 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview during a survey, the facility did not ensure each resident was offered pneumococcal and influenza immunizations and received education regarding the benefits and potential side effects of the immunizations for one (1) (Residents #25) of four (4) residents reviewed. Specifically, there was no documented evidence Resident #25 was offered, declined, or educated on the pneumococcal or influenza immunizations, and did not complete the tuberculosis testing required as required.This is evidenced by:A facility policy titled admission policy and dated 8/2018, documented in pertinent part that when a resident was admitted to the nursing unit, the Nurse must record data (as each may apply) in appropriate place in the record (paper) or electronic health record. The recorded information listed included (p.) notation of any signs or symptoms of an infectious or communicable disease; (q.) Immunization history, immunization required and tuberculosis testing. Resident #25 Resident #25 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-25 · tag F0908 — failed to keep essential equipment working — isolatedKeep all essential equipment working safely.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interviews conducted during a recertification survey, the facility did not maintain all mechanical, electrical, and patient care equipment in safe operating condition. Specifically, the self-closing device on the Walk-in freezer was not functioning as intended.This is evidenced by: During observations on 2/17/2026 at 11:00 AM as part of inspection of the walk-in freezer, the self-closing mechanism on the main entry door was inoperable and not pulling the door closed to ensure a tight seal.During an interview on 2/17/2026 at 2:00 PM, Food Service Director #1 stated that the company was just there several days ago and left several items in disrepair and they would contact them and have it addressed. 10 New York Codes, Rules, and Regulations 415.5(e)(1)(2)
- Potential for harm · D2026-02-25 · tag F0947 — failed to train nurse aides adequately — isolatedEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews conducted during a survey, the facility did not ensure that in-service training for nurse aides was sufficient to ensure the continuing competence of nurse aides and be no less than 12 hours annually to include dementia care and abuse. This was identified for 11 of 14 Certified Nurse Aides (Certified Nurse Aides #'s 1, 3, 4, 5, 7, 8, 9, 10, 11, 12, and 14) reviewed for nurse aide training. Specifically, the facility was unable to provide evidence that Certified Nurse Aide #s 1, 3, 4, 5, 7, 8, 9, 10, 11, 12, and 14 were provided 12 hours of mandatory annual training.This is evidenced by: The facility assessment, dated 1/2026, documented that the following topics, in addition to others, would be presented to staff: Communication, Resident's Rights and Facility Responsibilities, Emergency Planning, Person-Centered Care, Dementia and Behavioral Management, Substance Abuse Identification, Trauma Informed Care, Proper Body Mechanics, Abuse, Neglect and Exploitation, Infection Control, and Culture Change. Additionally documented was that required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-30 · tag F0572 — patternGive residents a notice of rights, rules, services and charges.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews during the recertification and abbreviated survey conducted from 06/26/2023 - 06/30/2023, the facility did not ensure residents were informed both orally and in writing, of their rights and rules and regulations governing resident conduct and responsibilities during the resident's stay for residents on 2 (North and South) of 2 Units reviewed for residents' rights. Specifically, the facility did not ensure resident rights were provided or reviewed during monthly Resident Council meetings. This is evidenced by: An undated Policy and Procedure titled Guidelines: Resident Council provided during the recertification survey on 6/26/2023 documented the following: 1. Every facility will conduct a general monthly resident council meeting as per Centers for Medicare and Medicaid Services (CMS). 2. All residents will be invited to attend and be afforded the opportunity to express issues/concerns related to their care. 3. It is recommended that resident elections be held in January and DNR and Health Care Decisions and Residents Rights…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-30 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews during the recertification survey, the facility did not ensure comprehensive person-centered care plans were developed and implemented for 5 (Resident #'s 45, 46, 61, 62, and 68) of 18 residents reviewed for Comprehensive Care Plans (CCP). Specifically, for Resident's #45, 46, and 68 the facility did not ensure an antipsychotic medication care plan was developed and implemented for Risperdal (an antipsychotic medication); Specifically, for Resident #61 the facility did not ensure a CCP for dementia with behavioral disturbances that included measurable goals and resident specific interventions was developed and implemented; Specifically, for Resident #62, the facility did not ensure the CCP included resident specific goals and interventions to address dialysis care. This is evidenced by: The Policy and Procedure (P&P) titled Care Planning Process and Baseline, dated 8/2022, documented each resident's CCP was designed to incorporate identified problem areas,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-06-30 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review and interviews during a recertification survey, the facility did not ensure Comprehensive Care Plans (CCP) were reviewed after each assessment and revised based on changing goals, preferences and needs of the resident and in response to current interventions for 6 (Resident #'s 25, 27, 30, 45, 46, and #61) of 18 residents reviewed. Specifically, for Resident #25, the facility did not ensure the CCP for psychotropic medication was reviewed and revised with the comprehensive assessment, for Resident #27 the facility did not ensure the CCP for nutrition was reviewed and revised with the comprehensive assessment, for Resident #30, the facility did not ensure the CCP for Risk for Abuse and Resident Preferences were reviewed or revised quarterly, for Resident #46, the facility did not ensure the CCP for depression, antidepressant medications, and altered mood status were reviewed quarterly, for Resident #61, the facility did not ensure the CCPs for communication, advanced…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-06-30 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews during the recertification survey, the facility did not ensure residents who have not used psychotropic drugs are not given these drugs unless the medication is necessary to treat a specific condition as diagnosed and documented in the clinical record for 4 (Resident #'s 25, 45, 46, and #68) of 5 residents reviewed for unnecessary medications. Specifically, for Resident #25, the facility did not ensure an antipsychotic medication (Risperidone, a drug used to treat schizophrenia, bipolar disorder, and irritability caused by autism) was ordered for a clinically indicated medical diagnosis, for Resident #45, the facility did not ensure an antipsychotic medication (Risperidone, a drug used to treat schizophrenia, bipolar disorder, and irritability caused by autism) was ordered for a clinically indicated medical diagnosis (was ordered for dementia with agitation), for Resident #'s 46, the facility did not ensure Risperidone, an antipsychotic drug used to treat…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-06-30 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review during a recertification survey, the facility did not ensure it provided separately locked, permanently affixed compartments for storage of controlled drugs listed in Schedule II of the Comprehensive Drug Abuse Prevention and Control Act of 1976 and other drugs subject to abuse, except when the facility used single unit package drug distribution systems in which the quantity stored was minimal and a missing dose could be readily detected for 1 (South Unit) of 2 units reviewed. Specifically, the facility did not ensure that only authorized personnel were permitted access to the locked, permanently affixed narcotic storage box inside the refrigerator of the South Unit medication storage room. This was evidenced by: The facility policy titled Storage of Controlled Substances revised 12/22/2022, effective date 1/4/2023 documented, Drugs listed in Schedule II, lll, lV and V of the Comprehensive Drug Abuse Prevention and Control Act of 1970 and any State specific…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-06-30 · tag F0883 — failed to offer flu and pneumonia vaccines — isolatedDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview during the recertification survey, the facility did not ensure each resident was offered influenza and/or pneumococcal immunizations and received education regarding the benefits and potential side effects of the immunizations for 2 (Residents #10 and #61) of 5 residents reviewed. Specifically, the facility did not ensure Resident #10 was offered, declined or educated on the influenza and pneumococcal immunizations, and the facility did not ensure Resident #61 was offered, had declined or was educated on the influenza immunization. This was evidenced by: The facility policy titled Resident & Employee Health/Immunizations undated, documented the purpose of this policy is to protect the health and safety of residents, employees, family members, and the community as a whole by providing consistent testing and immunization standard for all Health Care Personnel. The facility did not provide policy and procedures for influenza or pneumococcal immunizations. Resident #10: Resident #10 was admitted to the facility with diagnoses of depression,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2021-12-03 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interviews and record review during a recertification survey, the facility did not develop baseline care plans for 12 (Resident #'s 1, 19, 21, 35, 39, 42, 43, 53, 63, 64, 68, and #71) of 12 residents reviewed. Specifically, for Resident #'s 1, 19, 21, 35, 39, 42, 43, 53, 63, 64, 68, and #71 the facility did not ensure a baseline care plan that included instructions needed to provide resident care was developed within 48 hours of the residents' admission. This is evidenced by: The Policy and Procedure (P&P) titled Care Planning Process and Baseline, last reviewed 7/2020, documented the nurse will create from the assessment a baseline care plan. The Interdisciplinary Team (IDT) will review at Clinical Morning Meeting to further enhance and specialize the baseline care plan for all care needs related to the individual resident within 48 hours. The resident or responsible party will receive a copy. There will be documentation in the electronic medical record (EMR) that the baseline care plan was provided to the resident or responsible party and the method it was provided.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-03 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews during a recertification survey, the facility did not ensure that licensed nurses had the specific competencies and skill sets necessary to care for residents' needs, as identified through resident assessments, and described in the plan of care; providing care includes but is not limited to assessing, evaluating, planning and implementing resident care plans and responding to resident's needs. Specifically, for Resident #'s 34 & #46, the facility did not ensure two staff members competency in skills and techniques necessary to care for residents' needs for wound care and infection control were demonstrated and evaluated. This is evidenced by: The findings are: Resident #34 Resident #34 was admitted to the facility with diagnoses of cerebral infarction with hemiplegia and hemiparesis, depression, and stage IV pressure ulcers. The Minimum Data Set (MDS- an assessment tool) dated 10/20/2021 documented the resident had two stage III pressure ulcers (full thickness skin loss) and two venous ulcers (leg ulcers caused by problems with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2021-12-03 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview during the recertification survey the facility did not store, prepare, distribute and serve food in accordance with professional standards for food service safety. Food packages shall be in good condition to protect the integrity of the contents, toxic substances shall be labeled, food temperature thermometers shall be calibrated, equipment is to be in good repair, food contact surfaces shall be cleaned after use, and walls and floors are to be kept clean. Specifically, cans of food were dented; spray bottles were not labeled, food temperature thermometers were not in calibration; equipment was not in good repair; and food contact surfaces, walls, and floors were not clean. This is evidenced as follows. The main kitchen was inspected on 11/29/21 at 6:38 AM. One #10 can of stewed tomatoes found in the common stock had a V-shaped dent in the top seam. A spray bottle with pink liquid not labeled. One in-use thermometer was found out of calibration at 28 degrees Fahrenheit when checked by the standard ice-bath method. The gasket on walk-in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-12-03 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interviews during the recertification survey, the facility did not ensure the development and implementation of comprehensive person-centered care plans (CCP), that included measurable objectives and timeframes to meet the resident's medical, nursing, mental and psychosocial needs for 6 (Resident #s 3, 21, 35, 53, 58, and #67) of 23 residents reviewed for comprehensive care plans. Specifically, the facility did not ensure that CCP's were developed to address Resident #3's urinary catheter; Resident #21's impaired skin integrity; Resident #35's pain; Resident #53's psychotropic medication or hypothyroidism; Resident #58's edema and Resident #67's activities of daily living and pressure ulcers. This is evidenced by: Facility Policy and Procedure (P&P) titled Care Planning Process & Baseline revised 7/2020 documented the comprehensive care plan (CCP) should incorporate identified problem areas and risk factors, reflect resident's wishes and treatment goals with timetables and measurable outcomes, and is revised as information about the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interviews during the recertification survey and abbreviated survey (Case #NY00282450), the facility did not ensure a resident with pressure ulcers received necessary treatment and services, consistent with professional standards of practice for 2 (Resident #'s 34 and #67) of 4 residents reviewed for pressure ulcers. Specifically, for Resident #34, the facility did not ensure wound care was provided as ordered by the physician and per professional standards of practice, for Resident #67, who did not have skin breakdown upon admission to the facility, the facility did not ensure the resident's risk for skin breakdown was evaluated, did not evaluate the need for preventative interventions to avoid skin breakdown and did not ensure treatment for a newly discovered pressure sore was started until 6 days post discovery on 11/29/2021. This is evidenced by: The Policy and Procedure P&P titled, Pressure Ulcer Treatment, dated 6/18, documented the steps in the procedure for wound care were: check the treatment administration record and obtain necessary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-03 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interviews during the recertification survey and abbreviated survey (Case #s NY00282450 and NY00278611 and NY00279874), the facility did not maintain medical records in accordance with accepted professional standards and practices that were accurately documented and complete for 7 (Resident #'s 1, 21, 23, 34, 46, 67, and #70) of 23 residents reviewed. Specifically, for Resident #1, the Treatment Administration Record (TAR) dated November 2021 did not accurately reflect the provision of wound care, and did not ensure the treatment accurately reflected the physician orders, for Resident #21, the facility did not ensure daily wound care to the bilateral below the knee amputation (BKA) wounds were accurately documented, for Resident #23, the Medication Administration Record (MAR) dated November 2021 did not accurately reflect the provision of medications, for Resident #34, the TAR dated 11/2021 did not accurately reflect the provision of wound care and did not ensure the documented treatments accurately reflected the physician orders, for Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-12-03 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review during a recertification survey, the facility did not ensure it established and maintained an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 2 (Resident #'s 34 and #46) of 3 residents reviewed for wound care. Specifically, for Resident #34, the facility did not ensure facility staff cleansed scissors after using them to remove a contaminated dressing and prior to using the scissors to cut a wound packing, and did not place a contaminated item in a multi-resident use treatment cart. Additionally, for Resident #46 the facility did not ensure a facility staff member performed hand hygiene after doffing soiled gloves and prior to donning clean gloves, or between wounds. The findings are: The Policy and Procedure P&P titled, Pressure Ulcer Treatment, dated 6/18, documented the steps in the procedure for wound care were: Check the treatment administration record and obtain necessary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2021-12-03 · tag F0584 — failed to keep a safe, clean, comfortable home — widespreadHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and staff interview during the recertification survey, the facility did not provide effective housekeeping and maintenance services. Specifically, the facility did not ensure that on 2 of 2 resident units and the core area, walls, ceilings, and floors were clean and/or in good repair. This is evidenced as follows. The first-floor unit and second-floor unit were inspected on 12/02/2021 at 12:15 PM. The walls had spaces and were not painted around the new electrical outlets in resident room #'s 103, 105, 108, 109, 112, 123, 125, 127, 200, 206, 211, 215, 217, 222, 224, 226, and #227. The first-floor unit and second-floor unit corridor floors, the floors next to walls and door thresholds, and the janitor closets and electrical panelboards were soiled with old wax build-up, dust, or dirt. Old rodent droppings were found in the corridor above the suspended ceiling near resident room [ROOM NUMBER]. Stained ceiling tiles were found in resident room #'s 103, 105,109, 125, and #127.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
“Disputed” is CMS’s own flag, not our reading: the CMS deficiency file records whether the home has formally contested a citation, and we reproduce that. IDR is Informal Dispute Resolution, run by the state survey agency that wrote the citation; IIDR is Independent Informal Dispute Resolution, a separate process before an outside entity, available when CMS has proposed a civil money penalty. They are different processes and we mark them differently. Two things to hold at once. A disputed citation is still a citation — it was written by a surveyor, it stands on the record unless and until it is changed, and we neither hide it nor discount it. And we cannot tell you how the dispute came out: CMS publishes that a citation is under dispute, not the outcome, so a tag marked here may since have been upheld, reduced, or deleted, and an unmarked tag may have been disputed and resolved before this file was cut. Ask the home what it disputed and why — it is entitled to tell you, and the answer is often the most informative thing on this page.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$219,130 in federal fines across 9 penalties.
- $187,315 — penalty dated 2026-02-25
- $2,727 — penalty dated 2023-10-30
- $4,545 — penalty dated 2023-10-23
- $4,545 — penalty dated 2023-10-17
- $4,545 — penalty dated 2023-10-10
- $4,545 — penalty dated 2023-10-02
- $4,545 — penalty dated 2023-09-25
- $4,545 — penalty dated 2023-09-18
- $1,818 — penalty dated 2023-08-28
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| INTER-OCEAN FAMILY, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 38% | since 03/12/2012 |
| FISHOFF, ABRAHAM | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 7% | since 10/15/2012 |
| FISHOFF, DONALD | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 7% | since 10/15/2012 |
| GELLIS, LOUIS | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; W-2 MANAGING EMPLOYEE | 25% | since 01/12/2012 |
| GOLD, BARBARA | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 7% | since 10/15/2012 |
| MAYBRUCH, MERYL | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 7% | since 10/15/2012 |
| WEINSTOCK, REGINA | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 7% | since 10/15/2012 |
CMS files one row per role, so the 8 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NY
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335693. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-02-25, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
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