Park Ridge Nursing Home

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

57.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that better than the national rate. This is CMS’s risk-adjusted rate over 235 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 57.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 108 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.63 therapist hours per resident per day in 2026Q1 — more than 89% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 120 beds and averages 121.6 residents a day — about 101% occupied, or roughly -2 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.36 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.63 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.62 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.74 hrs/resident/day on weekends vs 4.62 on weekdays — 19% thinner on weekends. RN hours go from 0.75 to 0.35 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 42% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

17 citations, most serious first. The 10 most serious are shown; the remaining 7 are one tap away and print in full.

• Potential for harm · D2026-05-01 · tag F0759 — failed to keep medication error rate low — isolated
  Ensure medication error rates are not 5 percent or greater.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, interviews, and record review, the facility failed to ensure a medication error rate of less than five (5) percent for one (1) of three (3) residents reviewed (Resident #23). Specifically, Resident #23's scheduled 9:00 AM doses of chlorhexidine (an antimicrobial oral rinse used to reduce oral bacteria and prevent infection), fluoride sodium 1.1 percent paste (a prescription-strength fluoride dental medication used to prevent tooth decay), and zinc oxide-white petrolatum paste (a topical skin protectant medication used to treat and prevent skin irritation) were not administered and documented within the facility's established medication administration timeframe. There were three (3) medication errors out of 32 opportunities, resulting in a medication error rate of 9.375 percent.The findings include:Review of the facility policy Medication Administration, dated July 2025, revealed medications were to be administered following a valid physician order entered into the Electronic Medical Record (an electronic system used to maintain resident health information),…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has no plan of correction
• Potential for harm · E2024-04-29 · tag F0812 — failed to store, cook, and serve food safely — pattern
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, interviews, and record review conducted during a Recertification Survey, it was determined that for four of four resident cottages the facility did not store, prepare, distribute, and serve food in accordance with professional standards for food service safety. Specifically, potentially hazardous foods (raw shell eggs) were not being fully cooked. The findings are: Review of the facility policy titled 'Production Recipe Egg Bkfst' last revised 4/23/2024 included the following: Fresh Egg, cook to a minimum internal temperature of 145° F (71 degrees C) for 15 seconds. The policy also included that if shell eggs are used, follow instructions according to state safe handling specifications. Use of pasteurized eggs is recommended unless egg is served directly from grill to plate. A second policy titled 'Egg Fried bkfst (fresh)' included: [NAME] over low heat, turning once during cooking, until yolks are set and whites are firm. [NAME] to a minimum internal temperature of 145°F (63° C) for 15 seconds. Observations on 4/22/24 at 1:24 PM included two flats of…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-04-29 · tag F0578 — failed to honor advance directives / code status — isolated
  Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review conducted during the Recertification Survey the facility did not ensure that all residents had the right to request, refuse, and/or discontinue treatment, and to formulate an advance directive (medical interventions in the event of a life-threatening episode) that would be honored for one (Residents #47) of one resident reviewed. Specifically, the facility did not ensure that Resident #47's advance directives (their preferred code status in the event of cardiac or pulmonary arrest) were accurately identified per their wishes. This is evidenced by the following: The facility policy, Advanced Directives for Long Term Care, dated [DATE] documented that the facility is committed to honoring the wishes of our patients' that include the right to accept or refuse medical or surgical treatment. Additionally, all patient's verbal or written statements about advanced directives should be accepted as expression of their wishes. The policy also documented the Social Worker will review…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2024-04-29 · tag F0684 — failed to provide proper treatment and quality of care — isolated
  Provide appropriate treatment and care according to orders, resident’s preferences and goals.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, interviews, and record review conducted during a Recertification Survey, the facility did not ensure that the resident received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the resident's choices for one (Resident #22) of one resident reviewed for edema (swelling caused by excess fluid in body tissues). Specifically, the facility did not ensure that the recommendations provided by the physician consult for vascular services for a lymphedema compression pump were consistently administered per the recommendation and no documented evidence as to why not. This was evidenced by the following. 1.Resident #22 had diagnoses including diabetes, high blood pressure, and lymphedema (an excess tissue fluid in the extremities results in swelling) of the left leg. The Minimum Data Set Resident Assessment, dated 3/14/24, revealed that Resident #22 was cognitively intact for decision making, and required the application of nonsurgical dressings and ointments/medications. Resident #22's current…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-04-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
  Provide appropriate pressure ulcer care and prevent new ulcers from developing.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, interviews and record review conducted during the Recertification Survey, for one (Resident #40) of two residents reviewed for pressure ulcers, the facility did not ensure a resident received the necessary treatment and services consistent with professional standards of practice to promote healing and prevent new ulcers from developing. Specifically, Resident #40 was found to have an open area to their right ankle on 12/20/23. The facility was unable to provide documented evidence that the wound was consistently monitored and treated to promote healing and/or prevent worsening. This is evidenced by the following: Review of the facility policy and procedure Skin Inspection and Care, dated November 2019, revealed that the nurse would inspect skin integrity weekly and document the inspection on the Integumentary (an organ system that includes the skin) Flow Sheet. The Licensed Practical Nurse would notify the Registered Nurse of any changes to the resident's skin. During daily care, skin observations would be done by the primary caregiver (i.e., Certified Nursing…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-04-29 · tag F0880 — failed to prevent and control infections — isolated
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and record review conducted during the Recertification Survey the facility did not ensure they established and maintained an Infection Control Program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Specifically: Issue #1: The facility was unable to provide documented evidence of the current status for three (Residents #62, #88 and #352) of five residents reviewed for vaccinations (influenza and/or pneumococcal) or that education was consistently provided on the risks/benefits of vaccinations. Issue #2: The facility did not ensure appropriate signage or mask use on one (transitional care unit) of five residential care units due to a current positive covid-19 infection. Issue #3: The facility was unable to provide documented evidence of staff vaccination status and/or eligibility for 4 of 10 staff reviewed for influenza vaccine and 10 of 10 staff reviewed for…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2022-08-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations, interviews, and record reviews conducted during the Recertification Survey and complaint investigation (#NY00299342), completed on 8/19/22, it was determined that the facility did not ensure the resident's environment was free from accident hazards for two of two residents reviewed. Specifically, Resident #2, who was assessed by the facility to be at high risk for elopement was able to exit the facility unattended and unsupervised and Resident #107 who was not assessed to safely self-administer medications was observed to have unsecured medications at their bedside. This was evidenced by the following: 1.Resident #2 had diagnoses that included non-Alzheimer's dementia, hypertension, and anemia. The Minimum Data Set (MDS) Assessment, dated 4/8/22, documented that Resident #2 was moderately impaired of cognitive function, displayed wandering behavior, and that the resident was independent with mobility with the use of a wheelchair. Review of Resident #2's Elopement Screen dated 4/28/22 revealed that the resident displayed wandering behavior and was documented to…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2022-08-19 · tag F0726 — failed to have competent, trained nursing staff — isolated
  Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review, conducted during the Recertification Survey completed on 8/19/22, the facility failed to ensure six of eight Registered Nurses RNs) were able to demonstrate competency in skills and techniques for two of two residents reviewed for care of parenteral access sites. Specifically, Resident #472 did not receive dressing and cap changes and site assessments to their peripherally inserted central catheter (PICC) and Resident #107 did not receive site assessments and care for a peripheral intravenous (IV) catheter placing both residents at risk for potential infection. The findings were: The facility policy LTC54, dated 11/19, Central Venous Catheter (CVC) Care and Maintenance (Central line, PICC, Implantable Vascular access device (IVAD)/Medi port, Hemodialysis Catheters for Long Term Care, read as, all CVC care is to be done by an RN only. II., Assessment #1 access and document every shift (D-E-N) and with dressing change, dressing integrity (clean, dry and…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2022-08-19 · tag F0761 — failed to label and store drugs safely — isolated
  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observations and interviews conducted during the Recertification Survey completed on 8/19/22, it was determined that for one (cottage 400) of four resident care cottages reviewed, the facility did not ensure that all drugs and biologicals were properly labeled and stored in accordance with State and Federal laws. Specifically, multiple medications in blister packs and stocked medication bottles were found unsecured and unsupervised on a workstation (computer) on wheels (WOW) near the cottage entrance that were easily accessible to residents, visitors, and all disciplines of facility staff. This is evidenced by the following: The facility policy Medication Administration, dated February 2020, documented that all medications must remain in secure storage until administered to the patient by the nurse or respiratory therapist. The policy included that no medications are to be left on the cart when unattended. During an observation on 8/18/22 at 4:08 p.m., an unsecured WOW station was parked in the common area outside the front nursing office near the building entrance and…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2020-02-05 · tag F0561 — failed to honor residents' choices — isolated
  Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews conducted during the Recertification Survey, it was determined that for one of two residents reviewed for choices, the facility did not allow each resident the right to make choices about aspects of life that were significant to them. Specifically, Resident 63 was not showered twice a week per plan of care or when requested. This is evidenced by the following: Resident #63 was admitted to the facility on [DATE] and had diagnoses including Parkinson's, influenza, and macular degeneration. The Minimum Data Set Assessment, dated 12/18/19, revealed the resident was cognitively intact and required physical help with bathing. The resident was transferred to another room on 1/22/20. The Certified Nursing Assistant (CNA) Closet Care Plan, dated 1/31/20, included to ask the resident their preference regarding showers and document in Care Tracker when completed. The current shower schedule revealed the resident was scheduled for a shower on Mondays and Thursdays on the day shift. The…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to ROCHESTER REGIONAL HEALTH — 5 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

What families pay in NY