Bishop Rehabilitation And Nursing Center
918 James Street, Syracuse, NY 13203 · For profit - Corporation · 440 certified beds · (315) 474-1561 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2023
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 3 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (50) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $699,602 in federal fines (most recent 2024-07-11)
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- its facility-reported quality-measure rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 1 of 5 |
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 1 of 5 |
| Long-stay residentspeople who live here | 2 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2026-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 15.7% | 14.1% | 15.4% | typical |
| Long-stay residents who lose too much weight | 8.4% | 5.8% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 1.0% | 0.5% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 2.0% | 1.3% | 2.0% | typical |
| Long-stay residents with depressive symptoms | 22.5% | 19.5% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.7% | 3.1% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 14.1% | 12.5% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 17.9% | 13.2% | 18.9% | typical |
| Long-stay residents given the seasonal flu vaccine | 98.3% | 95.3% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 10.2% | 6.5% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 28.2% | 19.5% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.1% | 13.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.6% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 85.7% | 78.8% | 79.4% | typical |
| Short-stay residents rehospitalized after admission | 25.7% | 20.6% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 8.8% | 9.6% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 3.21 | 1.70 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 2.96 | 1.36 | 1.80 | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
26.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — CMS rates that worse than the national rate. This is CMS’s risk-adjusted rate over 90 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 30.6% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 36 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 34% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 11% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 26.5%CMS range 18.2–37.5 | 51.5% | Oct 2022–Sep 2024 | worse than U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.9%CMS range 8.2–14.6 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 30.6% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 38.9% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 33.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 5.9% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.7%CMS range 4.5–12.0 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.02 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 440 beds and averages 295.7 residents a day — about 67% occupied, or roughly 144 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.52 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.33 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.19 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.88 hrs/resident/day on weekends vs 3.77 on weekdays — 24% thinner on weekends — a notable drop. RN hours go from 0.39 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 56% is about the same as the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
50 citations, most serious first. The 20 most serious are shown; the remaining 30 are one tap away and print in full.
- Immediate jeopardy · K2024-07-11 · tag F0697 — failed to manage pain — patternProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews during the extended recertification survey conducted 6/4/2024-7/11/2024, the facility failed to ensure that pain management was provided to residents who required such services consistent with professional standards of practice for 3 of 7 residents (Resident #28, #37, and #64) reviewed. Specifically, -Resident #28's physician ordered pain cream was not administered as ordered and was documented as administered. -Resident #37 did not receive Lyrica (used to treat nerve and muscle pain) as ordered for 3 days; -Resident #64 was not aware of an as needed order for acetaminophen (pain reliever) and pain cream and was not offered the medications when in pain. Subsequently, Residents #28, #37, #64 had unresolved pain that affected their daily functional abilities, psychosocial well-being, and diminished quality of life. This placed all residents with pain, who received pain medication, at risk for harm that was Immediate Jeopardy and Substandard Quality of Care. Findings include: The facility policy, Pain Management, revised 3/2020,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2024-07-11 · tag F0745 — failed to provide medically-related social services — patternProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review during the extended recertification and abbreviated (NY0033160) surveys conducted 6/4/2024-7/11/2024, the facility failed to provide medically related social services to attain or maintain the highest practicable physical, mental, and psychosocial well-being for 5 of 5 residents (Resident #41, #126, #153, #235, and #250) reviewed. Specifically: - Resident #41 had an extensive mental health history, did not have person-centered mental health interventions, and was seen by a licensed psychologist and their recommendations were not implemented into the resident's plan of care. There were no documented social services follow ups with the resident following their behaviors. - Resident #126 had a significant mental health history and did not have person-centered mental health interventions for their behaviors or refusals of care and medications. There were no documented social services follow ups with the resident following their behaviors. - Resident #153 was seen by a licensed psychologist and their recommendations were not implemented…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2024-07-11 · tag F0773 — patternProvide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview during the extended recertification and abbreviated (NY00335379) surveys conducted 6/4/2024-7/11/2024, the facility failed to ensure the ordering physician was notified promptly when a laboratory result fell outside of clinical reference range for 3 of 3 residents (Residents #153, #260, and #529) reviewed. Specifically, - Resident #529 had abnormal laboratory results including a high white blood cell count, a low lymphocyte count, and high sodium, blood urea nitrogen, and blood urea nitrogen/creatinine ratio (indicating possible dehydration and infection) that were not reviewed by facility staff in a timely manner, and the medical provider was not notified in a timely manner of the abnormal lab results. Subsequently, the resident was hospitalized 3 days later with pneumonia and dehydration. - Resident #153 had a critically low blood glucose (blood sugar) of 49 milligrams/deciliter and the provider was not notified in a timely manner and the resident was not assessed. - Resident #260 had a high international normalized ratio (INR, used to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · I2024-07-11 · tag F0580 — failed to tell family and doctor about changes — widespreadImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview during the extended recertification and abbreviated (NY00331669) surveys conducted 6/4/2024-7/11/2024, the facility did not ensure the physician was consulted and the resident's representative was notified when there was a significant change in the resident's physical, mental, or psychosocial status for 4 of 4 residents (Residents #37, #147, #153, and #528) reviewed. Specifically: - Resident #37 did not receive their Lyrica (used to treat nerve pain) on the day shift (7:00 AM-3:00 PM from 6/22/2024-6/24/2024 due to the facility not having the medication and the provider was not notified. Subsequently, the resident had complaints of uncontrolled pain. - Resident #147 refused heparin (a blood thinner), insulin (used to treat diabetes), and labs as ordered for a period of 6 months, the medical provider was not notified and there was not an assessment by the provider to determine the outcome of the refusals. - Resident # 153 had a critically low blood glucose level reported to the facility by the contracted laboratory service on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Icited before2024-07-11 · tag F0658 — failed to meet professional standards of care — widespreadEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview during the extended recertification and abbreviated (NY00335306, NY00334736, NY00331600, NY00335937, NY00337529, NY00340292, NY00340725, and NY00335379) surveys conducted 6/4/2024-7/11/2024, the facility did not ensure services provided met the professional standards of quality in 5 of 5 areas (pressure ulcers, medication administration, respiratory care, activities of daily living, and laboratory testing notifications). Specifically, medication administration was not completed in accordance with accepted standards of clinical practice (see F 554); provider notification was not completed for residents with significant changes in condition (see F 580); oral care and feeding assistance was not completed as ordered or planned (see F 677); pressure ulcer prevention services were not completed as ordered (see F 686); splints were not applied as ordered (see F 688); recommendations for appetite stimulant were not discussed with the provider for a resident with significant weight loss (see F 692); respiratory equipment was not maintained…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2024-07-11 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — patternProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during the extended recertification and abbreviated (NY00335306) surveys conducted 6/4/2024-7/11/2024, the facility failed to ensure that a resident with pressure ulcers received necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection, and prevent new ulcers from developing for 4 of 7 residents (Residents #222, #265, #271, and #826) reviewed. Specifically, Resident #826 had pressure injuries that were not assessed, and was not provided treatments to promote healing. Subsequently, Resident #826 was admitted to the hospital with a chronic sacral osteomyelitis (inflammation of bone tissue related to infection) with overlying cellulitis (skin infection). The resident underwent surgical debridement (removal of dead tissue), was in a great deal of pain, was unable to sit, which hindered their ability to attend dialysis while in the hospital. Resident #271 developed a deep tissue injury after orders…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2023-12-05 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review during the recertification and abbreviated (NY00327344) surveys conducted 11/27/2023-12/5/2023, the facility did not treat each resident with respect and dignity and care for each resident in a manner and in an environment that promoted maintenance or enhancement of quality of life for 4 of 5 residents (Residents #31, #109, #121, and #522) reviewed. Specifically, Resident #31 did not receive toileting assistance and was observed lying in a urine soaked incontinence brief (refer to F 677 ADL Care for Dependent Residents); Resident #109 did not have appropriate footwear for community visits outside the facility and had bed linens that were in poor condition, resulting in the resident feeling humiliated (refer to F 684 Quality of Care); Resident #121 did not have an outpatient follow up visit with hematology/oncology for a positron emission tomography scan (an imaging test used to detect diseased cells) as ordered after being diagnosed with a pancreatic mass; and Resident #522 was restricted from going out on pass (leaving and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Hcited before2023-12-05 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the recertification and abbreviated surveys (NY00323973, NY00324500, NY00324681, NY00325947, NY00326310, and NY00327344) conducted 11/27/2023-12/5/2023, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 9 of 11 residents (Residents #4, #18, #21, #55, #85, #121, #239, #265, and #521) reviewed. Specifically, -Resident #18 had blood glucose levels that were outside of parameters and medical was not notified as ordered. (Refer to F 600 Free from Abuse and Neglect) -Resident #21 had an unwitnessed fall, neurological checks (evaluation of nervous system functioning) were not completed, and the medical provider was not notified. -Resident #121 did not have a urology consult and positron emission tomography scan (an imaging test used to diagnose a disease) ordered and scheduled as recommended (Refer to F 550 Resident Rights) - Resident #239 had a wound dressing that was not changed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-12-05 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview during the recertification and abbreviated (NY00324500) surveys conducted 11/27/2023-12/5/2023 the facility failed to ensure residents were free from neglect for 2 of 6 residents (Residents #18 and 31) reviewed. Specifically, Resident #18 had blood glucose levels that were outside of parameters and medical was not notified as ordered. The resident continued to have high blood glucose levels and was sent to the hospital for evaluation (Refer to F 684 Quality of Care). Resident #31 was not assisted with toileting per their care plan and as requested resulting in the resident being incontinent and being told to defecate in a brief (Refer to F 677 Activities of Daily Living Care). This resulted in actual harm of emotional distress from neglect of care to Resident #31 and hospitalization of Resident #18. Findings include: 1) Resident #31 had diagnoses of lumbar radiculopathy (a disease involving a spinal cord nerve root), cervical disc disorder (disorder of the bones in the neck), and depression. The 11/2/2023 Minimum Data Set assessment…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2023-12-05 · tag F0622 — isolatedNot transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview during the recertification and abbreviated surveys (NY00325947) conducted 11/27/2023-12/5/2023, the facility failed to ensure the development of an effective transfer or discharge planning process including documentation in the resident's medical record and appropriate communication with the receiving health care institution for 1 of 1 (Resident #265) resident reviewed. Specifically, Resident #265 was admitted to the facility and did not receive medications timely and was sent to a local acute care hospital emergency department the same day without a physician's order, and without comprehensive information for the acute care hospital to provide adequate care for the resident. The resident was denied admission back to the facility, after being discharged from the acute care hospital emergency department. This resulted in psychosocial harm to Resident #265 that was not immediate jeopardy. Findings include: The facility policy titled Discharge-Transfer/Discharge Process revised…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-12 · tag F0694 — isolatedProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews (#2994892) the facility failed to ensure intravenous fluids (fluids that were administered directly into a vein) were administered consistent with professional standards of practice and in accordance with physician orders. This was identified for one (1) of two (2) residents (Resident #1), reviewed for hydration and receiving intravenous therapy. Specifically, Resident #1 had an order for fluids via intravenous route, the fluids were not provided as ordered, and the resident received 1000 cubic centimeters all at once, instead of over time. Nursing staff did not monitor the rate of the fluid infusion. The physician telephone order was not transcribed as an order and was not included on the Medication Administration Record and was not documented as administered. A facility investigation was completed on whether the correct fluid was administered but did not address these concerns.Findings include:The facility's Intravenous Infusion Therapy policy, last reviewed April 2026, documented the physician's order for intravenous therapy must be verified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-05-05 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — widespreadProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews (IQIES 2984903), the facility failed to ensure a resident with pressure ulcers received the necessary treatment and services, consistent with professional standards of practice, to promote wound healing, prevent infection and prevent new ulcers from developing for five (5) of seven (7) residents (Residents #4, # 8, #13, #100, and #209) reviewed. Specifically: - Resident #8 had multiple pressure ulcers including a Stage 4 (full thickness tissue loss with exposed bone, tendon, or muscle) pressure ulcer on the sacrum (lower back between the hip bones) that were not routinely assessed (determining stage, size and wound characteristics, appropriateness of treatment) by a qualified individual; newly identified pressure ulcers were not assessed by a qualified individual; pressure ulcer status was determined by a non-qualified individual and the wound evaluations were inconsistent and either included pressure ulcers not previously documented or did not include…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-05-05 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to store food in accordance with professional standards for food service safety and did not follow proper sanitation practices to prevent the outbreak of food borne illness in one (1) of one (1) main kitchen and one (1) unit refrigerator (D South). Specifically, ten pans of prepared or leftover food in walk in coolers were not labelled; ten pans of fish were prepared and not labelled or dated; the dish machine wash temperature did not reach the required temperature; the dish machine sanitizer concentration was not monitored; Assistant Administrator #16 was in the main kitchen without a beard cover; there was debris and dried food built up on the floor and along the walls in the coolers and production areas; the reach in cooler gaskets had built up dried residue; and the unit refrigerator on D South had a dried sticky substance.Findings include:The facility policy Food Storage, revised 05/2024, documented all food would be clearly labeled and dated to assure that foods (including leftovers) would be consumed by their safe use…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-05-05 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to maintain all mechanical, electrical, and patient care equipment in safe operating condition in one (1) of one (1) main kitchen. Specifically, the main kitchen walk-in freezer had ice built up on the floor and the compressor was leaking. Findings include:The facility policy Food Storage, revised 05/2024, documented all freezer units would be kept clean and in good working condition. Freezer temperatures should be checked at least two times each day and proper unit functioning would be checked at each temperature check. The facility policy Equipment Failure and Repair, revised 03/2022, documented staff was trained to report equipment that did not work or was not functioning properly to maintenance. Outside repair service would be called if problem could not be corrected in a reasonable time frame by facility maintenance staff.The 04/29/2026 vendor Duffy's AIS invoice stated the walk-in freezer was serviced on 04/28/2026 for extensive ice built up on the floor under the condenser. The unit was working properly, and the door…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-05-05 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews the facility failed to ensure drugs and biologicals were labeled and stored in accordance with currently accepted professional standards and principles for two (2) of twelve medication carts (Unit C North and Unit 3 medications carts) and one (1) of two (2) treatment carts (Unit C South) reviewed. Specifically, the Unit C North medication cart was unlocked and unattended and contained pre-poured medications, expired eye drops and inhalers, and unlabeled insulin; the Unit 3 South medication cart had open unlabeled lidocaine (anesthetic) and expired insulin pens; and the Unit C South treatment cart was unlocked and unattended and contained scissors, antifungal cream, and antiseptics.Findings included:The facility policy Medication Storage and Labeling, last reviewed 01/21/2026, documented medications were stored safely and securely in a locked cabinet, cart or medication room that was accessible only to licensed nursing staff. Expired medications were removed from the medication storage areas and disposed of in accordance with state and federal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-05-05 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews, the facility failed to ensure residents were provided food and drink that was palatable, flavorful, and at an appetizing temperature for two (2) of two (2) test trays (04/28/2026 lunch and 04/29/2026 breakfast); and 12 of 17 anonymous residents present at the Resident Council meeting and two (2) of two (2) residents (Residents #346 and #20) interviewed. Specifically, the 04/28/2026 lunch tray and the 04/29/2026 breakfast tray included hot foods served below 140 degrees Fahrenheit and cold foods served above 41 degrees Fahrenheit and were not palatable; 12 anonymous residents at the Resident Council meeting stated the food was cold and overcooked; and Residents #346 and #20 stated the food was not palatable.Findings include: The facility policy Food Temperatures, dated 5/28/2025, documented hot food would be served at no less than 140 degrees Fahrenheit and cold food would be served no higher than 41 degrees Fahrenheit. Appropriate food transport equipment to maintain safe temperatures would be utilized. During an interview on 04/27/2026 at 11:05…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-05 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews (IQIES intake 2799654), the facility failed to ensure a safe, clean, comfortable, and homelike environment for four (4) of seven (7) resident units (Units 2, A, D and C) and one (1) of one (1) resident (Resident #333) reviewed. Specifically, Resident #333 was not provided with a key to a nightstand drawer to secure valuables; Units A and D had clogged, sinks with foul smelling water; Unit C had areas that were unclean and in disrepair: and Unit 2's tub room had an active leak. Findings include:The facility policy Homelike Environment, dated 9/19/2022, documented residents were to be provided with a safe, clean, comfortable, and homelike environment. The residents were to have a facility that had pleasant neutral smells, inviting colors and décor, and cleanliness and order. The1/16/2023 facility admission Agreement documented each resident had a locked drawer in their room for storage of personal property. The facility policy Personal Property, revised…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-05 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews, the facility failed to ensure allegations of abuse, neglect, or mistreatment were thoroughly investigated for two (2) of two (2) residents (Residents #267 and #290) reviewed. Specifically, Resident #267 alleged they were sexually abused and Resident #290 alleged they were physically and verbally abused and there was no documented evidence the facility completed a thorough investigation in response to the allegations or reported the allegations to the New York State Department of Health as required. Findings include:The facility policy Resident Rights, last reviewed on 05/28/2024 documented health care personnel shall treat all residents with kindness, respect and dignity. The facility policy Abuse, revised 07/18/2025, documented the facility prohibits the mistreatment, neglect, and abuse of residents/patients and misappropriation of resident/patient property by anyone including but not limited to staff, family, friends and residents of the facility. Definitions of verbal abuse are oral, written or gestured language, that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews (iQIES Intake 2799654, 2969603, and 2969139) the facility failed to ensure that residents who were unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for one (1) of eight (8) residents (Resident #100) reviewed. Specifically Resident #100 was not toileted or changed when they were soiled. Findings include:Resident #100 had diagnoses including hemiplegia (one sided loss of function) following a stroke, depression, and morbid obesity. The 04/13/2026 Minimum Data Set assessment documented the resident had intact cognition, required substantial/maximum assistance with showering, was dependent on toileting and rolling in bed, was frequently incontinent of urine and bowel, was at risk for developing pressure injuries, had unhealed pressure injuries, had three Stage 2 (partial thickness tissue loss) pressure ulcers, and did not reject care.The comprehensive care plan documented:-initiated 04/12/2024 and revised 09/16/2025, the resident had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews (IQIES intakes 2796359 and 2984903), the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for one (1) of one (1) resident (Resident #15) reviewed. Specifically, Resident #15 sustained a fall, was transferred to the hospital, returned to the facility with a fractured clavicle (collarbone), medical was not notified to address the fracture, a sling was not ordered as recommended, and there was no documented evidence the resident received an orthopedic follow up consultation as recommended. Findings include:The facility policy Change in Condition Notification, dated 08/2019, documented it was the facility policy to monitor residents for changes in their condition, to respond appropriately to those changes and to notify the physician and responsible party/family members of changes. The licensed nurse will record in the resident's medical record any significant changes in the resident's condition…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 30 citations
- Potential for harm · Dcited before2026-05-05 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews the facility failed to ensure that residents who required dialysis services (a process that filters blood when the kidneys do not work efficiently) received such services consistent with professional standards of practice for one (1) of two (2) residents (Resident #70) reviewed. Specifically, Resident #70 did not have their fistula site (access for dialysis) checked and dressing removed as ordered and did not consistently have post dialysis assessments completed. Findings Include:Resident #70 had diagnoses including end stage kidney disease and dependence on dialysis. The 04/03/2026 Minimum Data Set assessment documented the resident had moderate cognitive impairment and required dialysis treatment.The comprehensive care plan initiated 10/01/2025 documented the resident received dialysis on Tuesdays, Thursdays, and Saturdays. Interventions included checking arteriovenous fistula in the left arm; monitor for bruit (sound caused by turbulent blood flow through fistula) and thrill (buzzing vibration felt with a fistula) every shift…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-05 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews, the facility failed to obtain consent and review the risks and benefits of bed rails (side rails) with a resident or the resident representative prior to installation of bed rails for one (1) of one (1) resident (Resident #209) reviewed. Specifically, Resident #209 had bed rails installed, and physician orders and informed consent were not obtained, and risks and benefits were not reviewed until after the installation of the bed rails; the use of bed rails was not included in the comprehensive care plan; and there were no ongoing assessments to ensure the bed rails continued to meet the resident's needs. Findings include: The facility policy Side Rails, revised 09/2019, documented each resident was assessed for functional status on admission, readmission, and quarterly for any significant change and as needed. The rehabilitation department might also be asked to evaluate the need for side rails as determined by the interdisciplinary team. The resident and/or their representative were provided with education regarding the decision…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-05 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interview, the facility failed to ensure that licensed nurses had the appropriate competencies, and skill sets necessary to care for residents' needs, as identified through resident assessments, and described in the plan of care for three (3) of three (3) licensed nurses (Licensed Practical Nurses #9 and #10, and Registered Nurse #13) reviewed. Specifically, Licensed Practical Nurses #9 and #10 performed wound assessments without registered nurse direct oversight; Registered Nurse #13 failed to identify and stage wounds on Resident #179's right and left legs; and Licensed Practical Nurses #9 and #10 and Registered Nurse #13 did not have competencies for wound care as part of the facility's designated wound care team. Substandard of Care was identified in treatment and services to prevent and heal pressure ulcers (F686).Findings included:The facility policy Wound Identification and Wound Rounds, revised 11/06/2023, documented the facility would identify, assess, and manage residents with pressure injuries, skin alterations, impairments, or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-05 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews (iQIES Intake 2969603) the facility failed to ensure that residents were free of any significant medication errors for one (1) of two (2) resident (Resident #209) reviewed. Specifically, Resident #209 had a physician order for baclofen (a muscle relaxant and antispasmodic used to treat neurological conditions) four times a day and the medication was not administered within the prescribed time frame causing the resident discomfort. Findings include:The facility policy Medication Administration, last revised 12/2019, documented medications were administered in a safe and timely manner as prescribed. Medications were administered in accordance with the order including any time frame. Medications must not be prepared in advance and must be administered within (1) one hour of the prescribed time unless otherwise specified. If a medication was withheld, refused, or given at a time other than the scheduled time, the individual administering the medication should document as such in a designated format. Resident #209 had diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-05 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews, the facility failed to provide routine and emergency dental services to meet the needs of each resident for one (1) of one (1) resident (Resident #296) reviewed. Specifically, Resident #296 was unable to have a dental procedure completed due to their anticoagulant (blood thinner) medication not being held prior to the procedure. Findings include:The facility policy Dental Services, last revised 09/2019, documented both routine and emergency dental services are available to meet the resident's oral health care needs based upon resident assessment and plan of care. Residents have the right to select a dentist of their choice when dental care or services are needed.Resident #296 had diagnoses including pulmonary embolism (blood clot in the lung), anxiety, and depression. The 04/12/2026 Minimum Data Set assessment documented the resident had intact cognition and received an anticoagulant (blood thinner). The comprehensive care plan initiated 07/01/2022, documented the resident was at risk for bleeding secondary to anticoagulant use.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-05-05 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for two (2) of six (6) residents (Residents #8 and Resident #270) reviewed. Specifically, Resident #8 was on enhanced barrier precautions and Licensed Practical Nurse #6 administered the resident's tube feeding and completed a dressing change without appropriate personal protective equipment; and Resident #270 was on enhanced barrier precautions and Licensed Practical Nurse #25 completed the resident's wound dressing without appropriate personal protective equipment. Findings include: The facility policy Personal Protective Equipment, revised 02/25/2026, documented an isolation gown is worn during high contact resident care activities when contact precautions do not apply. Gloves are worn when anticipated contact with blood or body fluids, mucous membrane contact or contact with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-01 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews (IQIES Intake 2801048), the facility failed to ensure all services being provided met professional standards of quality for one (1) of three (3) residents reviewed (Resident #5). Specifically, Resident #5 had an unwitnessed fall on 03/06/2026, was sent to the emergency department for evaluation and was diagnosed with a left proximal humerus fracture (left upper arm broken bone). The facility failed to implement the hospital discharge instructions for the resident's arm fracture, complete a re-admission reassessment, notify the medical provider to update the medical orders for the sling, and update the comprehensive care plan when they returned to the facility on [DATE]. Findings include:The 09/2022 revised facility policy, Admission-Readmission, documented when a resident was admitted /readmitted to a nursing unit, the nurse must complete the Licensed Nurse admission Assessment within the electronic health record. The 05/28/2025 facility policy, Professional Standards of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-16 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews during the recertification survey conducted 5/12/2025 - 5/16/2025, the facility did not ensure the environment accommodated residents' needs for two (2) of two (2) residents (Residents #7 and #122) reviewed. Specifically, Residents #7 and #122 did not have their call bells within reach. Findings include: The facility policy, Call Light System - Resident Response, created 12/2017, documented call lights were to be plugged in at all times and were within easy reach of the resident. 1) Resident #122 had diagnoses including stroke affecting the right dominant side of the body, reduced mobility, and major depressive disorder. The 2/17/2025 Minimum Data Set assessment documented the resident was cognitively intact and required substantial/maximum assistance for most activities of daily living. The Comprehensive Care Plan initiated 2/10/2025, documented the resident was at risk for falls and required assistance with self-care and mobility related to hemiplegia (paralysis or weakness on one side of the body). Interventions included the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-16 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews during the recertification survey conducted 5/12/2025-5/16/2025, the facility did not ensure a safe, clean, comfortable, and homelike environment for two (2) of seven (7) resident units and one (1) pantry area (Units A and C, and the Sunshine Room pantry) reviewed. Specifically, - Unit A room [ROOM NUMBER] smelled strongly of urine; room [ROOM NUMBER] had a sticky floor: and rooms [ROOM NUMBERS] were missing paint and had unclean floors - Unit C room [ROOM NUMBER] had brown stained privacy curtain. - the Sunshine Room pantry had dirty floors and tables, the pantry did not have hand soap, and the sink was not functioning properly. Findings include: The facility policy Home Like Environment, revised 9/19/2022, documented residents were provided with a safe, clean, comfortable, and homelike environment. Characteristics of a homelike environment included, being clean, without odor, having adequate lighting, comfortable temperatures, and comfortable noise levels.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews during the recertification and abbreviated (NY00375456, NY00376994, and NY00378104) surveys conducted 5/12/2025- 5/16/2025, the facility did not ensure residents who were unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, personal and oral hygiene for one (1) of six (6) residents (Residents #145) reviewed. Specifically, Resident #145 was observed with brown debris underneath long, untrimmed fingernails. Findings include: The facility policy Activities of Daily Living Care and Support, revised 2/28/2025, documented activities of daily living care and support was provided to residents who were unable to carry them out independently. Nail care was provided as needed for residents. Resident #145 had diagnoses including cerebral palsy (a disorder that affects movement and coordination), major depressive disorder, and dementia. The 5/1/2025 Minimum Data Set assessment documented the resident had severe cognitive impairment, did not exhibit behavioral symptoms, did not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-16 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews during the recertification survey conducted 5/12/2025 - 5/16/2025, the facility did not ensure residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the resident's choices for one (1) of two (2) residents (Resident #128) reviewed. Specifically, Resident #128 did not have wound treatments completed as ordered for two (2) days. Findings include: The facility policy Charting and Documentation, revised 1/2020, documented procedures and treatment documentation included the date and time the treatment was provided, the name and title of the individual providing care, and whether the resident refused the treatment. Resident #128 had diagnoses including diabetes, stroke, and reduced mobility. The 4/15/2025 Minimum Data Set assessment documented the resident was cognitively intact and received application of non-surgical dressings. Physician orders documented: - on 5/8/2025 for the right-hand skin tear cleanse with wound cleanser, cut Xeroform (mesh…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-16 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews during the recertification and abbreviated (NY00375456) surveys conducted 5/12/2025 - 5/16/2025 the facility did not ensure residents were free of significant medication errors for one (1) of one (1) resident (Resident #47) reviewed. Specifically, on 4/9/2025 Licensed Practical Nurse #4 administered Resident #47 medications ordered for Resident #116. This resulted in past non-compliance with no actual harm with potential for more than minimal harm. Findings include: The facility policy Medication Administration, revised 12/2019, documented medications should be administered in a safe and timely manner, and as prescribed. The individual administering the medication must check the label three (3) times to verify the right medication, right dosage, right time and right method (route) of administration before giving the medication. Medications ordered for a particular resident may not be administered to another resident. Resident #47 had diagnoses including schizophrenia, dementia, congestive heart failure (heart does not pump blood well), and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-16 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews during the recertification survey conducted 5/12/2025 - 5/16/2025, the facility did not ensure they established and maintained an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for one (1) of one (1) resident (Resident #47) reviewed. Specifically, Resident #47 received two (2) injections from insulin pens belonging to Resident #116. Findings include: The facility policy Insulin Pen Delivery, revised 5/2019 documented insulin pens provided insulin in a ready to use form that expedited dose preparation and administration. Insulin (and the cartridges within) are for single patient use only and should not be used for more than one patient. Never store insulin pens for multiple residents together, the outer surface of the pens may be contaminated and lead to cross contamination among patients. A new needle should be attached with each injection and removed after every use. Resident #47…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-20 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews during the recertification survey conducted 12/16/2024-12/20/2024, the facility did not ensure resident rights to privacy and confidentiality of their personal and medical records for 14 of 29 residents on the 2 North Unit. Specifically, the Narcotics Logbook (a logbook with resident names and narcotic administration information) with confidential information for 14 residents on the 2 North unit was left unsecured in a resident's room with a resident present. The facility policy, Resident Rights, revised 5/28/2024, documented residents had the right to privacy and confidentiality. During an observation on 12/16/2024 at 10:39 AM, Licensed Practical Nurse #18 left the Narcotic Logbook on the dresser in Resident #17's room. The resident was in the room. During an observation on 12/16/2024 at 1:09 PM, the Narcotic Logbook remained on the dresser in Resident #17's room. The logbook documented the names of 14 residents and their room number; the narcotic medications they were prescribed; and the corresponding diagnoses for the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-20 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews during the recertification and abbreviated (NY00351261) surveys conducted 12/16/2024-12/20/2024, the facility did not ensure that prompt efforts were made to resolve grievances for 11 of 11 anonymous residents and for 1 of 1 additional resident (Resident #127) reviewed. Specifically, 11 of 11 residents in attendance at the resident group meeting stated their grievances were not always acted upon timely and they were not provided with an explanation why. Additionally, Resident #127's family member filed 3 grievances and they did not receive prompt resolutions. Findings include: The facility policy, Grievances, revised 7/2/2024, documented the facility assisted residents, resident representatives, family members, or resident advocates in filing a grievance when concerns were expressed. The facility investigated and resolved resident grievances in a timely manner in accordance with current state and federal guidelines. The Director of Social Work was the facility's Grievance Officer and was responsible for facilitating the grievance process.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-20 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews during the recertification survey conducted 12/16/2024-12/20/2024, the facility did not ensure residents who required dialysis (a process that filters the blood for people in kidney failure) received such services consistent with professional standards of practice for 2 of 2 residents (Residents #14 and #29) reviewed. Specifically, the facility did not consistently assess Resident #14 and #29' medical condition and monitor for complications before and after dialysis treatments. Additionally, there was inconsistent communication and collaboration with the dialysis facility regarding care and services for Residents #14 and #29. Findings include: The facility policy, Dialysis Management, last reviewed 6/1/2024, documented the facility established open communication with the resident's dialysis center through a dialysis communication book and completed a dialysis communication form. A completed dialysis communication form contained pre-dialysis vital signs, advance directive status, and any pertinent resident information. Upon the resident's return…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-20 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews during the recertification survey conducted 12/16/2024 - 12/20/2024, the facility did not ensure food was prepared, distributed, and served in accordance with professional standards for food service in the facility's main kitchen. Specifically, 2 of 4 walk-in coolers in the main kitchen were out of service for a prolonged period-of-time and the working walk-in coolers had unclean and uncleanable surfaces. Findings included: The facility policy, Food Service - Cleaning Standards Policy, last revised 1/2023, documented production, storage, and service equipment was cleaned and sanitized as required and recommended by the manufacturer. The facility policy, Food Service - Equipment Failure and Repair Policy, last revised 3/2022, documented: - food and nutrition equipment shall be maintained in a good state of repair. - staff were trained to report equipment that did not work or was not functioning properly. - supervisor or staff member report problem to Maintenance Department. - outside repair service shall be called if a problem…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-20 · tag F0836 — patternEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews during the recertification survey conducted 12/16/2024 - 12/20/2024, the facility was operating an unapproved dialysis den and was not in compliance with Federal, State, and Local Laws and Professional Standards. Specifically, the facility was providing hemodialysis (a process that filters blood for residents individuals with kidney failure) treatment in an unapproved space. Findings include: During an observation on 6/6/2024 at 9:29 AM, the dialysis den had 7 stations set up. The double doors that accessed the room, and the end of the corridor to the old therapy storage room had been walled off at the far end of the offices and bathrooms. Those areas were connected to the dialysis area, but on the approved plans were supposed to have been excluded. The wall was added at the wrong end of the corridor. During an interview on 6/10/2024 at 3:59 PM, the Administrator was informed the dialysis space had not been approved because construction to meet the approved plans had not been completed. They stated they did not know what…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-20 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews during the recertification and abbreviated (NY00357875) surveys conducted 12/16/2024-12/20/2024, the facility did not ensure residents had the right to a dignified existence in a manner and an environment that promoted the maintenance or enhancement of quality of life for 1 of 3 residents (Resident #110) reviewed. Specifically, Resident #110 was unshaven and had visible chin and lip hair. Findings include: The facility policy, Activities of Daily Living Care and Support, revised 3/13/2024, documented each resident was provided activities of daily living care and support in accordance with current standards of practice, State and Federal regulations and were based on the resident's needs, personal preferences, and goals. Facial hair was groomed according to the resident preference and/or assessed needs. The facility policy, Quality of Life/Dignity, revised 5/28/2024, documented residents were cared for in a manner that promoted and enhanced quality of life, dignity, respect, and individuality. Residents were groomed as they wished…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-20 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews during the recertification and abbreviated (NY00362924) surveys conducted 12/16/2024-12/20/2024, the facility did not ensure residents had the right to a safe, clean, comfortable, and homelike environment for 1 of 4 residents (Resident #29) reviewed. Specifically, Resident #29's room had black, and gray build up approximately 1 to 3 inches from the base of the wall near the entrance of the room, extending to the two-drawer dresser. Findings include: The facility policy, Home Like Environment, dated 9/19/2022, documented residents would be provided with a safe, clean, comfortable, and homelike environment. The staff shall maximize, to the extent possible, cleanliness and order. The 5-Step Daily Room Cleaning guidelines, last reviewed 12/15/2022, documented the housekeeping staff were to dust mop the entire floor which included all corners and along all baseboards to prevent build up. Housekeepers were to damp mop after dry mopping. The most important area to disinfect was the resident's floor as most air-borne bacteria would settle…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews during the recertification and abbreviated (NY00351261, NY00351349, NY00362924, and NY00362952) surveys conducted 12/16/2024-12/20/2024, the facility did not ensure residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the resident's choices for 1 of 2 residents (Resident #127) reviewed. Specifically, Resident #127 did not have their Scopolamine patch (used to treat nausea and vomiting and decrease respiratory secretions) monitored for placement as ordered. Findings include: The facility policy, Medication Administration, dated 12/2019, documented medications were administered as prescribed. Medications were administered in accordance with the orders and included any required time frame. The facility policy, Physician Orders, dated 2/2020 documented that unclear or incomplete written orders would be reviewed with the physician. Any order clarification should be documented. Resident #127 had diagnoses including dementia, and dysphagia…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-20 · tag F0732 — isolatedPost nurse staffing information every day.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review, and interviews during the recertification survey conducted 12/16/2024-12/20/2024, the facility did not post daily current resident census and the total number, and the actual hours worked by licensed and unlicensed nursing staff directly responsible for resident care per shift in a prominent place readily accessible to residents and visitors for 5 of 5 days reviewed. Specifically, the current daily resident census and nurse staffing data was posted in an enclosed glass bulletin board across from the elevators of the 918 building, approximately 5 feet from the ground and not readily accessible to residents and visitors. Findings include: The facility policy, Staffing- Posting of Hours, Payroll Based Journal Submission, revised 10/2022, documented the facility would post hours in a clear readable format in a prominent place, readily accessible to residents and visitors. The daily resident census and nurse staffing information was observed posted in an enclosed glass bulletin board, approximately five feet from the ground across from the 918…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-11 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview during the extended recertification and abbreviated (NY00336795) surveys conducted 6/4/2024-7/11/2024, the facility did not ensure each resident received and the facility provided food and drink that was palatable, flavorful, and at an appetizing temperature for 3 of 3 meals reviewed (6/5/2024 lunch meal on the 2nd floor, and 6/6/2024 lunch meals on the 3rd floor and on the C Unit). Specifically, food was not flavorful and was not served at palatable and appetizing temperatures during the lunch meals on 6/5/2024 and 6/6/2024; 9 of 9 anonymous residents at the Resident Council meeting complained the food was not appetizing; and 9 residents (Residents #11, #36, #64, #105, #147, #151, #197, #255, and #265) interviewed stated the food did not taste good. Findings include: The facility policy, Meal Service, dated 1/2023, documented meals would be served promptly to maintain adequate temperature and appearance. The facility policy, Food Temperatures, dated 1/2023, documented that all employees were responsible to notify the supervisor of any food item…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-07-11 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview during the recertification survey conducted 6/4/2024-6/12/2024, the facility did not ensure a safe, clean, comfortable, and homelike environment for 8 of 8 resident floors (Units 1, 2, 3, 4, A, B, C, and D), the main kitchen, and 1 of 2 basement floors (918 basement) reviewed. Specifically, walls, windows, ceiling, floors, furniture, and sinks were damaged or unclean on Units 1, 2, 3, 4, A, B, C, and D; rodent droppings were on the Unit D floor; the main kitchen had a water leak; and the cage area of the 918 basement laundry area had a damaged section of solid ceiling. Findings include: The facility policy, Maintenance-Preventative revised 12/2023, documented upon rounding and findings of non-compliance, work orders and maintenance related issues should be put in either the yellow binders located on all unit nursing stations and/or placed electronically via the kiosks on the units. The facility could not provide work orders for any of the environmental issues…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-11 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interviews during the extended recertification and abbreviated (NY00331600, NY00335937, NY00337529, NY00340292, and NY00340725) surveys conducted 6/4/2024-7/11/2024, the facility did not ensure residents who were unable to carry out activities of daily living received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 2 of 11 residents (Residents #154 and #226) reviewed. Specifically, Resident #154 did not receive oral hygiene as ordered; and Resident #226 did not receive assistance with eating as planned. Findings include: The facility policy, Activities of Daily Living Support, revised 10/2019 documented appropriate care and services would be provided for residents who were unable to carry out activities of daily living independently, with the consent of the resident and according to the plan of care, including appropriate support and assistance with: hygiene (including bathing, dressing, grooming and oral care); mobility (transfer and ambulation including walking); elimination (toileting); dining…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview during the extended recertification and abbreviated (NY00332367 and NY00346149) surveys conducted 6/4/2024-7/11/2024, the facility did not ensure residents received adequate supervision and assistive devices to prevent accidents for 2 of 13 residents (Resident #41 and Resident #250) reviewed. Specifically, Resident #41 exhibited exit seeking behaviors, had a history of removing their wander alert device, and the security guard allowed the resident to walk out the front door before the receptionist was able to alert them the resident had exited. Resident #250 had a wander alert device and there was inconsistent documentation of when the device was implemented. Findings include: The facility policy, Wandering Residents, revised 8/2019, documented the facility strived to prevent unsafe wandering while the least restrictive environment was maintained for residents at risk for elopement. The facility policy, Wander Alarms/ Doors, revised 11/2019, documented wander alert alarms immediately alerted staff if a resident wearing a bracelet…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review during the extended recertification survey conducted 6/4/2024-7/11/2024, the facility did not ensure residents maintained acceptable parameters of nutritional status for 1 of 6 residents (Resident #133) reviewed. Specifically, the medical provider was not notified when Resident #133 had a severe weight loss and recommendations for an appetite stimulant were not discussed with the medical provider. Findings include: The facility policy, Nutrition Assessment, reviewed 2/2023, documented the nutritional assessment including current nutritional status and risk factors for malnutrition, shall be conducted for each resident. Assessment of nutrition concerns were documented in the medical record. Residents identified at high nutrition risk were documented on every 7-30 days as determined by effectiveness of interventions. All residents should be reviewed every 90 days, The nutritional assessment would be a systematic, multidisciplinary process that included gathering and interpreting data and using that data to help define meaningful…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-11 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview during the extended recertification and abbreviated (NY00334736) surveys conducted 6/4/2024-7/11/2024, the facility did not ensure residents who needed respiratory care were provided such care, consistent with professional standards of practice for 1 of 4 residents (Resident #64) reviewed. Specifically, Resident #64's did not receive the appropriate Bilevel Positive Airway Pressure (mechanical non-invasive ventilator for breathing assistance) mask. Findings include: The facility was unable to provide a policy on Bilevel Positive Airway Pressure use. Resident #64 had diagnoses including chronic obstructive pulmonary disease (lung disease), chronic respiratory failure, and obstructive sleep apnea (a sleep-related breathing disorder causing breathing to start and stop). The 3/12/2024 annual Minimum Data Set assessment (a health related screening tool) documented the resident was cognitively intact, had trouble sleeping nearly every day, required moderate assistance with upper body dressing, was dependent for personal hygiene and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-19 · tag F0836 — patternEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review during the abbreviated survey (NY00330825), the facility did not operate and provide services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards and principles that apply to professionals providing services in such a facility when 1 of 2 buildings (918 building) including 21 resident rooms (221, 222, 223, 224, 225, 226, 259, 260, 261, 262, 263, 321, 322, 323, 324, 325, 326, 360, 361, 362, 363) where 26 residents resided was affected. Specifically, resident rooms 221, 222, 223, 224, 225, 226, 259, 260, 261, 262, 263, 321, 322, 323, 324, 325, 326, 360, 361, 362, and 363 and their occupants (26 residents) were evacuated from their rooms following a flood from a broken hot water line and the facility did not notify the New York State Department of Health. In addition, the facility did not notify the New York State Department of Health when the facility's water and sprinkler systems were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-05 · tag F0660 — isolatedPlan the resident's discharge to meet the resident's goals and needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review during the recertification and abbreviated (NY00325947 and NY00327344) surveys conducted 11/27/2023-12/5/2023, the facility did not ensure the discharge needs of each resident were identified and resulted in the development of a discharge plan for 1 of 3 residents (Resident #521) reviewed. Specifically, Resident #521 expressed the intention to be discharged to the community and was not assisted with discharge planning or updated on the status of their discharge plan. Findings include: The facility policy Discharge-Transfer/Discharge Process, revised 12/2019, documented the facility would ensure a safe and proper discharge for all residents leaving the facility. The interdisciplinary care planning team and physician would regularly review a resident's potential for discharge. In the case of a resident being discharged to the community, the social worker would coordinate necessary services, to include referrals to community resources, for the resident to ensure a safe transition to the community. Resident #521 was admitted to the facility with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$699,602 in federal fines across 2 penalties. 2 Medicare payment denials on record.
- $378,437 — penalty dated 2024-07-11
- $321,165 — penalty dated 2023-12-05
- Medicare payment denial — starting 2024-08-06 for 50 days
- Medicare payment denial — starting 2024-04-16 for 42 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| FARBENBLUM, EDWARD | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 91% | since 02/08/2022 |
| ROZENBERG, ELI | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 9% | since 02/08/2022 |
| GOLDMAN, NATHAN | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/01/2025 |
| HENDRIX, HEIDI | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/01/2025 |
| LANTZITSKY, AHARON | Individual | MANAGING CONTROL - GOVERNING BODY | — | since 01/01/2025 |
| DESLAURIERS, MARTY | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 10/24/2025 |
| KAUR, GURINDER | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 08/04/2025 |
| ABRAMCHIK, AMIR | Individual | ADP OF THE SNF | — | since 02/08/2022 |
CMS files one row per role, so the 11 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $6.3M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in NY
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335338. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.