No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Jewish Home Of Central New York

4101 E Genesee St, Syracuse, NY 13214 · Non profit - Corporation · 132 certified beds · (315) 446-9111 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Sep 2023Behavioral-health or dementia-care citation — no harm found (F0744)1 immediate-jeopardy citation$121,573 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Sep 2023
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $121,573 in federal fines (most recent 2023-09-27)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Erie Blvd · (315) 251-2244 · Call to confirm hours
Pharmacy
Rite Aid0.8 mi
3649 Erie Blvd E Ste 215B · (315) 445-1356 · Call to confirm hours
Grocery
4410 E Genesee St · (315) 446-6421 · Call to confirm hours
Park
311 Mountainview Ave · (315) 473-4330 · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased18.6%14.1%15.4%worse
Long-stay residents who lose too much weight8.6%5.8%5.4%worse
Long-stay residents with a catheter left in their bladder0.2%0.5%0.9%better
Long-stay residents with a urinary tract infection0.8%1.3%2.0%better
Long-stay residents with depressive symptoms0.9%19.5%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury6.5%3.1%3.3%worse
Long-stay residents whose ability to walk worsened15.1%12.5%16.1%typical
Long-stay residents on antianxiety or hypnotic medication12.9%13.2%18.9%better
Long-stay residents given the seasonal flu vaccine94.3%95.3%95.3%typical
Long-stay residents with pressure ulcers2.3%6.5%4.7%better
Long-stay residents with worsening bladder/bowel control28.7%19.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table13.6%13.7%17.1%better
Short-stay residents who newly got an antipsychotic medication1.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine42.7%78.8%79.4%worse
Short-stay residents rehospitalized after admission20.4%20.6%22.6%typical
Short-stay residents with an outpatient ER visit9.4%9.6%12.0%better
Long-stay hospitalizations per 1,000 resident days1.541.701.67typical
Long-stay outpatient ER visits per 1,000 resident days0.421.361.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

49.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 207 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

49.6%U.S. median 51.5%
Got home and stayed home
12.1%U.S. median 10.7%
Went back to hospital
72.8%U.S. median 56.6%
Met the expected recovery
0.40U.S. median 0.31
Therapy hours / resident / day
0.23hours / resident / day
Physical therapy
0.15hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 72.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 125 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.40 therapist hours per resident per day in 2026Q1 — more than 69% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 20% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF49.6%CMS range 41.7–57.251.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF12.1%CMS range 8.4–16.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge72.8%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge52.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge66.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.7%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened3.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization10.1%CMS range 6.5–14.07.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.941.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.45
RN hours/ resident / day
1.20
LPN hours/ resident / day
2.24
Aide hours/ resident / day
3.90
Total nurse hours/ resident / day
0.20
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 132 beds and averages 111.7 residents a day — about 85% occupied, or roughly 20 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.90 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.45 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.24 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.17 hrs/resident/day on weekends vs 4.19 on weekdays — 24% thinner on weekends — a notable drop. RN hours go from 0.55 to 0.20 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2026-03-10)
17
at the previous standard inspection (2024-05-23)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

42 citations, most serious first. The 12 most serious are shown; the remaining 30 are one tap away and print in full.

  • Immediate jeopardy · J2023-09-27 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the abbreviated survey (NY00322111), the facility failed to ensure each resident had the right to be free from neglect for 1 of 4 residents reviewed (Resident #4). Specifically, on [DATE], the resident was not provided with services that were necessary to avoid physical harm, pain, mental anguish, or emotional distress. Surveillance video of the nursing unit from [DATE] at approximately 7:38 PM, revealed a resident falling backwards off a partition (separating the dining room from the hallway) that was approximately 27 inches in height and hitting their upper back on the floor in the hallway. The resident remained on the floor for approximately two and a half hours while 5 certified nurse aides (CNAs #1, 16, 17, 18, and 26), 1 licensed practical nurse (LPN #5), 1 resident helper (resident helper #27), and the housekeeper (housekeeper #47) walked by the resident without attending to the resident and without notifying a registered nurse (RN Supervisor #4)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2022-03-08 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review during the recertification and abbreviated (NY00277399 and NY00257605) surveys conducted from 3/1/22-3/8/22, the facility failed to ensure residents with pressure ulcers received the necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for 1 of 4 residents reviewed (Resident #79). Specifically, Resident #79 was admitted and assessed as mild risk for developing pressure ulcers and had a deep tissue injury (DTI, deep red, maroon, purple discoloration) to their coccyx (tailbone) that was not routinely monitored and developed into a Stage IV (full thickness tissue loss with exposed bone, tendon, or muscle) pressure ulcer. This resulted in harm to Resident #79 that was not immediate jeopardy. Findings include: The facility policy Wound/Wound Assessment dated 12/2021 documents all admissions will have a skin assessment. Residents admitted with an injury such…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews (iQIES #3004417), the facility failed to ensure the resident environment remained as free of accident hazards as possible for one (1) of three (3) residents (Resident #1). Specifically, Resident #1 had a physician order for pudding thick liquids, was care planned to receive pudding thick liquids and was served thin liquids for dinner on 05/01/2026. Staff did not follow the facility process for checking meal trays against the meal ticket prior to serving and the certified nurse aide provided thin liquids instead of pudding thick liquids to the resident without verification. This resulted in no actual harm with potential for more than minimal harm past non-compliance for Resident #1. Findings include: The facility policy Meal Ticket and Dining Room Service, revised 03/2026 documented the licensed practical nurse was responsible for checking each tray prior to passing to the residents. The tray would be checked for accuracy including correct consistency, presence of all items…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Fcited before2026-03-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews, the facility failed to ensure proper sanitation and food handling practices to prevent the outbreak of foodborne illness in one (1) of one (1) main kitchen. Specifically, the main kitchen had unlabeled/undated prepared and leftover food; dishes and utensils were not sanitized appropriately; and refrigerators were unclean and in poor repair.Findings include:The facility policy Guidelines for Receiving and Stock Rotation, revised 05/2024, documented food outside its original package would be labeled so staff knew what to use first; and coolers and freezers were checked to ensure all items were dated, labeled, rotated and not expired.The undated facility procedure Sanitizing Food Contact Surfaces documented the sanitizer concentration of the 3-bay sink would be tested at least twice a day for the required concentration.Food Storage During an observation and interview on 03/04/2026 at 10:04 AM, the following was observed in the main kitchen:-two pans of cooked meat in the walk-in cooler were partially covered with plastic wrap and were not labeled…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-10 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews, the facility failed to ensure residents who were unable to carry out activities of daily living received the necessary services to maintain grooming and personal hygiene for three (3) of eight (8) residents (Residents #79, #68, and #32) reviewed. Specifically, Resident #79 had unclean and untrimmed fingernails and was not assisted with removing unwanted facial hair; Resident #68 was not provided with assistance during meals as planned; and Resident #32 had soiled clothing with food debris. Findings include:The facility policy ADL Care, revised 06/2025, documented each morning and evening, care would be provided according to the resident's level of assistance to include elimination and peri care, partial bathing, mouth care, hair combing, and dressing. Fingernails and toenails were kept clean and at the appropriate length, females would be free from facial hair unless they choose not to have the hair removed, meal set up would be provided by staff and residents would receive assistance with meals as needed, and residents would be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-10 · tag F0744 — failed to care for residents with dementia — pattern
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews, the facility failed to ensure a resident who displayed or was diagnosed with dementia received the appropriate treatment and services to attain or maintain his or her highest practicable physical, mental, and psychosocial well-being for two (2) of four (4) residents (Residents #6 and #66) reviewed. Specifically, Resident #6 did not have person-centered interventions in their dementia care plan, and the care plan was not updated to reflect current behavioral symptoms; and Resident #66 did not have interventions included in their dementia care plan regarding their cognitive decline and psychotropic (antipsychotics) medication usage.Findings include: The facility policy Comprehensive Care Plan, revised 05/2024, documented care plans were tailored to the individual needs and preferences of the resident and outlined specific, measurable goals and interventions. Care plans were updated quarterly, annually, and with any change in condition or plan of care. The facility policy Dementia Care, revised 09/17/2025, documented residents were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-10 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews the facility failed to ensure drugs and biologicals were stored in accordance with currently accepted professional standards for two (2) of three (3) medication carts (Terrace Lane and Terrace Ridge); one (1) of two (2) medication rooms (Second floor); and one (1) of two (2) narcotic count sheets (used to reconcile controlled medications). Specifically, the Terrace Lane Medication cart had one (1) unlabeled insulin pen and two (2) bottles of vitamins without expiration dates; the Terrace Ridge Medication cart had had three (3) tubes of unlabeled cream and was unlocked and unsupervised; and the narcotic count sheet for Second floor medication room was illegible. Findings included: The facility policy Drugs and Biological Storage, revised 07/2024, documented all medications and biologicals should be stored securely and properly in accordance with regulatory requirements, manufacturers recommendations, or those of the supplier. Medication carts should be locked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-10 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews the facility failed to ensure residents were provided food and drink that was palatable, flavorful, and at an appetizing temperature for three (3) of three (3) test trays (one lunch tray on 03/06/2026 and two breakfast trays on 03/10/2026). Specifically, the lunch tray and breakfast trays included hot foods served below 110 degrees Fahrenheit and cold foods served above 60 degrees Fahrenheit and were not palatable. Findings include:The facility policy Food Palatability, revised 05/2024, documented hot food would be served at no less than 135 degrees Fahrenheit and cold food would be served no higher than 40 degrees Fahrenheit. Meals would be delivered to the units in heated/cooled food transport carts and plugged in on the floors to maintain a meal temperature palatable to most residents. During an observation on 03/06/2026 at 1:15 PM, Resident #9's lunch meal was tested, and a replacement meal was ordered. Food temperatures were measured and verified by Licensed Practical Nurse #7 and were as follows: fried chicken was 107 degrees Fahrenheit,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-10 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews the facility failed to ensure a clean, comfortable, and homelike environment for one (1) of three (3) resident units (Terrace, Memory care unit). Specifically, the Terrace unit had a strong urine odor, unclean surfaces including stained and sticky floors, and unclean chairs. Findings include:The facility policy Environmental Service, created 09/2024, documented the facility would follow standard cleaning protocols and daily cleaning included: resident rooms, bathrooms, dining areas, nursing stations, common areas, and therapy spaces. Floors were maintained to reduce fall risk and maintain sanitation. Maintenance may include routine mopping, periodic stripping and waxing, carpet vacuuming and shampooing as needed. The facility policy Safe, Clean, Comfortable Homelike Environment, revised 08/2024, documented all staff were responsible for the creation and maintenance of a clean, safe, homelike environment. Regular cleaning and sanitizing of personal and communal living space and equipment was part of a clean environment. The undated facility Daily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-10 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, record review, and interviews during the recertification survey, the facility failed to provide ongoing programs to support each resident in their choice of activities, for one (1) of one (1) Resident (Resident #20) reviewed. Specifically, Resident #20 was not provided with activities, or invited to activities that were of interest and preference.Findings include:The facility policy Activity Policy, last revised 10/2025, documented the activity department would meet the interests and the physical, mental and psychosocial well-being of each resident. All residents shall be encouraged, reminded and assisted to be involved no matter what their level of ability, to all groups centered on their personal preferences, interest and needs based on their comprehensive assessments, care plan and interviews. Resident #20 had diagnoses including dementia, Alzheimer's disease and major depressive disorder. The 06/17/2025 Minimum Data Set (assessment tool) documented the resident had severely impaired cognition, was dependent for all activities of daily living, and activity…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews and interviews during the recertification survey, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice for one (1) of one (1) resident (Resident #120) reviewed. Specifically, Resident #120 was admitted with wounds and did not have admission orders for wound care, a timely assessment by a wound care provider, and their outside wound care clinic appointment was canceled by the facility. Findings included: The facility policy admission Process, last reviewed 09/2025, documented the facility ensured all residents were admitted in a manner that promoted safety, continuity of care, and respect for resident rights. On admission, a licensed nurse completed an initial nursing assessment, assessed skin condition, and reviewed medications and treatment. Required orders on admission included treatments for wound care, rehabilitation services if indicated, and infection control precautions.The facility policy Wound Care and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-10 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews the facility failed to ensure garbage and refuse was disposed of properly for one (1) of one (1) trash compactor. Specifically, there was food debris, food wrappers, milk cartons, used gloves, and dirty utensils, strewn about on the ground surrounding the trash compactor. Findings include: The facility policy Garbage Removal Plan, dated 09/2025, documented garbage bags would be removed to the facility dumpster area from the kitchen when full and at the end of the day and bags would not be overfilled to prevent tearing or spills. Dietary staff would clean garbage containers and surrounding areas, and dietary managers would monitor compliance with garbage disposal procedures. During an observation on 03/06/2026 at 08:14 AM, there was food debris, food wrappers, milk cartons, used gloves, and dirty utensils strewn about on the ground near the food compacter area. During an interview on 03/06/2026 at 11:45 PM, Food Service Director #40 stated the area near the trash compacter had food and debris because of all the snow and from plowing. They stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 30 citations
  • Potential for harm · D2025-11-18 · tag F0687 — failed to care for feet properly — isolated
    Provide appropriate foot care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview during the abbreviated survey (iQIES #734057), the facility did not ensure residents received proper foot care and treatment in accordance with professional standards of practice, including to prevent complications from the resident's medical condition for one (1) of three (3) residents (Resident #3). Specifically, Resident #3 was recommended for routine podiatry care by a wound care provider and there was no documented evidence of podiatry care in the resident's record for eight (8) months. Findings include: The facility did not have a documented policy/procedure that addressed how podiatry consults were obtained or who was responsible to schedule them. Resident #3 had diagnoses including Alzheimer's Disease, diabetes and peripheral vascular disease (reduced blood flow to the limbs). The 02/04/2024 Minimum Data Set assessment documented the resident's cognition was moderately impaired; they were at risk of pressure ulcers, and they had no unhealed pressure ulcers or venous or arterial ulcers. The 08/06/2024 renewal physician order, (first became…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview during the recertification survey and abbreviated (NY00311928 and NY00326481) surveys conducted 5/16/2024-5/23/2024, the facility did not ensure a safe, clean, comfortable, and homelike environment for 3 of 3 resident floors (Terrace floor unit, first floor unit, and second floor unit) reviewed. Specifically, the Terrace floor unit had unclean resident wheelchairs, damaged and sticky flooring, and damaged countertops; the first floor unit had sticky floors in the dining room; and the second floor unit had a resident room with a damaged commode, a spa room with a water damaged cabinet, cigarettes and loose tobacco were kept in the second floor unit kitchenette, and the noise level in the dining room was loud during meal service. Additionally, the Terrace floor unit, first floor unit, and second floor unit had spa access doors that self-locked from the inside when opened too hard. Findings include: The facility policy, Safe, Clean, Homelike Environment revised…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the recertification and abbreviated (NY00311928 and NY00320383) surveys conducted 5/16/2024-5/23/2024, the facility did not ensure residents who were unable to carry out activities of daily living received the necessary services to maintain grooming and personal hygiene for 3 of 8 residents (Residents #31, #95 #103) reviewed. Specifically, Resident #31 was not assisted with showering, washing their hair, and removing facial hair; Resident #95 was not assisted with nail care; and Resident #103 was not assisted with toileting. Findings include: The facility policy, Physical Care/ADLs (activities of daily living) dated 11/2014, documented each morning and evening, the resident had attention to elimination, partial bathing, mouth care, hair combing, and dressing in clean clothing. Each resident had a minimum of one shower or tub bath per week and one bed bath per week. Nursing provided some choices in the bathing schedule. Each resident had an individualized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interviews during the recertification survey conducted 5/16/2024-5/23/2024, the facility did not ensure ongoing provision of programs to support each resident in their choices of activities, designed to meet the interests of and support the physical, mental, and psychosocial well-being of each resident for 4 of 4 residents (Residents #26, #41, #109 and #119) reviewed. Specifically, Residents #26, #41, #109 and #119 were not offered meaningful activities of their choosing as care planned. Findings include: The facility policy, Activity revised 3/2024, documented the activity department would provide an organized and ongoing program for the residents. The program would meet the interests, physical, mental, and psychosocial well-being for reach resident. The activity programs would be developed in accordance to meet resident specific and individual needs/interests. All residents would be encouraged, reminded, and assisted to be involved no matter their level of ability. Each resident's monthly participation would be tracked by the activity…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-23 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview during the recertification survey conducted 5/16/2024-5/23/2024, the facility did not ensure residents were assessed for risk of entrapment from bed rails prior to installation, did not review the risks and benefits of bed rails with the resident or resident representative, and did not obtain informed consent prior to the installation of bed rails for 4 of 4 residents (Resident #48, #59, #109, and #119) reviewed. Specifically: - Resident #109 had no documented evidence of a bed rail assessment prior to bed rail installation, explanation of the risks and benefits of bed rails to the resident or their representative, or consent prior to bed rail installation. Additionally, the resident's enabler bar was not removed timely, and the resident was found with their arm between the enabler bar and the mattress. - Residents #48, #59 and #119 had no documented evidence of a bed rail assessment prior to bed rail installation, explanation of the risks and benefits of bed rails to the resident or their representative, or consent prior to bed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview during the recertification survey conducted 5/16/2024-5/23/2024, the facility did not ensure drugs and biologicals were labeled and stored in accordance with currently accepted professional principles for 1 of 3 medication carts (second floor Ridge cart), and 1 of 2 medication rooms (first floor) reviewed. Specifically, the second floor Ridge medication cart was unlocked and unattended; and the first floor medication room had 3 bottles of alcoholic beverages stored in a brown paper box on the floor. Findings include: The facility policy, Medication Storage Policy last revised 4/2024, documented all drugs would be stored in locked compartments. During a medication pass, medications must be under the direct observation of the person administering medications or locked in the medication storage area/cart. The facility policy, Medication Administration last revised 10/11/2023 documented the medication carts were to always be locked when not in use for medication administration; and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview during the recertification and abbreviated (NY00311928) surveys conducted 5/16/2024-5/23/24, the facility did not establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 8 staff (Certified Nurse Aides #10, #11, #13, #20 and #21; Licensed Practical Nurses #8 and #18, and the Assistant Director of Nursing) observed; and for 1 of 2 residents (Resident #4) reviewed. Specifically, - Licensed Practical Nurse #8 did not perform hand hygiene or wear gloves when administering medication via a gastrostomy tube (feeding tube) to Resident #44 who was on enhanced barrier precautions. - Resident #25 was on contact precautions and Licensed Practical Nurse #8 did not put on the required personal protective equipment prior to entering the resident room and administering insulin; Certified Nurse Aides #10 and #11 entered Resident #25's room and did not put on personal protective…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-23 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview during the recertification survey conducted 5/16/2024-5/23/2024, the facility did not maintain an effective pest control program so that the facility was free of pests for 2 of 3 nursing floors (first and second floors). Specifically, there was evidence of drain flies and fruit flies on the first and second floors. Findings include: The Pest Sighting Service Report Log, located in the mail room, documented that no pests were observed by staff from 2/28/2024 to 4/24/2024. The Pest Control Vendor Invoice documented that no pests were observed from 2/28/2024 to 4/24/2024. The Pest Siting Service Report and the Pest Control Vendor Invoice forms did not document the facility areas checked by the vendor. The following observations were made: - on 5/16/2024 at 11:40 AM in the second floor Ridge side spa room, there were 4 live drain flies and multiple dead drain flies. - on 5/17/2024 at 12:15 PM in the second floor kitchenette, there was 1 live fruit fly. - on 5/17/2024 at 12:30 PM in the first floor kitchenette, there were 2 live fruit…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview during the recertification and abbreviated (NY00326481) surveys conducted 5/16/2024-5/23/2024, the facility did not ensure residents were treated with respect and dignity in a manner and environment that promoted maintenance or enhancement of quality of life for 13 of 13 residents (Residents #59 and 12 anonymous residents) reviewed. Specifically, Certified Nurse Aide #36 was observed speaking loudly near the main dining room about Resident #59's urinary drainage device; and multiple staff were observed using their personal communication devices in care areas during working hours. Findings include: The facility Employee Handbook revised 3/1/2015, documented staff were not permitted to use cell phones during work hours and individual earphones were prohibited. The facility policy, Safe, Clean, Homelike Environment revised 3/2024, documented the facility was committed to providing residents with a homelike environment that de-emphasized the institutional character of the setting. The facility policy, Resident Rights revised 6/2000,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview during the recertification and abbreviated (NY00326481) surveys conducted 5/16/2024-5/23/2024, the facility did not ensure the resident's representative was notified when there was a need to alter treatment significantly for 1 of 1 resident (Resident #48) reviewed. Specifically, Resident #48 did not have the capacity to make medical decisions and their health care proxy (person appointed to make healthcare decisions when the individual can no longer do so) was not notified when the resident developed a wound which required treatment. Findings include: The facility policy, Criteria for Assessing Changes in Resident Condition revised 10/11/2023 documented a change in condition was defined as an improvement or decline in physical, mental and/or psychosocial status. Skin breakdown and open areas were included but not limited to examples of a condition change. The licensed nurse notified the provider for further orders, management, or treatment. New orders were initiated by the licensed nurse and a change of condition progress note was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview during the recertification and abbreviated (NY00326481 and NY00334060) surveys conducted 5/16/2023-5/23/2024, the facility did not ensure all alleged violations involving abuse, neglect, or mistreatment were thoroughly investigated for 2 of 3 residents (Resident #48 and 119) reviewed. Specifically, Resident #48 had an unwitnessed fall that was not investigated; and Resident #119 had injuries of unknown origin that were not thoroughly investigated. Findings included: The facility policy, Falls Management and Prevention revised 10/11/2023, documented after a fall, the licensed nurse initiated an incident report and staff provided written statements. Written statements included time and location the resident was last seen, behavior pattern of the resident, what the resident was doing at the time of the incident if known, and any change in activity of daily living status. The supervisor on duty contacted the provider and the resident's family and documented in the medical record and included the time and the person spoken with. A resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interviews during the recertification survey conducted 5/16/2024-5/23/2024, the facility did not ensure the development and implementation of a comprehensive person-centered care plan for 1 of 1 of resident (Resident #52) reviewed. Specifically, Resident #52 did not have resident-specific interventions for the use of an indwelling urinary catheter (a tube placed in the bladder to drain urine). Findings include: The facility policy, Foley Catheter Use dated 12/2017, documented specific guidelines for the use of foley catheters would be provided on all patients within the facility and a comprehensive resident centered care plan would be developed. Resident #52 had diagnoses including cerebral vascular accident with right side hemiplegia (stroke with right side paralysis) and an unspecified open wound to the buttock. The 3/30/2024 Minimum Data Set assessment (resident assessment tool) documented the resident had severe cognitive impairment, had an indwelling urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview during the recertification and abbreviated (NY00320383 and NY00326481) surveys conducted 5/16/2024-5/23/2024, the facility did not ensure residents at risk for pressure ulcers received necessary treatment and services, consistent with professional standards of practice, to prevent new ulcers from developing and promote wound healing for 1 of 6 residents (Resident #48) reviewed. Specifically, Resident #48 developed moisture associated skin damage (open areas resulting from moisture on the skin) on 2 occasions when incontinence care was not provided routinely or as planned. Findings include: The facility policy, Incontinent Product Usage/ Attends Briefs created 8/2014 documented residents were cared for incontinence with a program that promoted healthy skin and kept residents dry and comfortable, while their dignity was maintained, and their quality of life was improved. Incontinence briefs were checked frequently for wetness and changed when soiled. Any redness, rashes, or blisters were reported to the charge nurse and all residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0732 — isolated
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview during the recertification and abbreviated (NY00320383 and NY00326481) surveys conducted 5/16/2024-5/23/2024, the facility did not post daily, the current resident census and the total number and the actual hours worked by licensed and unlicensed nursing staff directly responsible for resident care per shift, accessible to residents and visitors for 4 of 6 days reviewed. Specifically, the current daily resident census was not documented, and the licensed nurse staffing was not divided into licensed practical nurses and registered nurses for each shift in a 24-hour period. Findings include: The undated facility policy, Staffing Plan documented the facility provided 24-hour nursing services sufficient to meet the total nursing needs of the residents. Daily staffing sheets were completed by the night nursing supervisor and posted in the lobby. The daily resident census and nurse staffing information was observed posted to the right of the front receptionist desk: - on 5/16/2024 at 9:30 AM. - on 5/17/2024 at 8:28 AM. - on 5/20/2024 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview during the recertification and abbreviated (NY00311928) surveys conducted 5/16/2024-5/23/2024, the facility did not ensure planned menus were followed for 2 of 2 residents (Resident #23 and #117) reviewed. Specifically, Residents #117and #23 did not receive menu items as planned per their individual meal tickets. Findings include: The undated facility policy, Meal Delivery documented dietary staff were responsible to ensure that all items were placed on the meal tray as indicated on the meal ticket, including requested condiments. During an observation on 5/17/2024 at 1:23 PM, Resident #117's lunch tray was delivered to their room, used for a test tray, and a new tray was ordered for the resident. The original tray ticket documented the resident was to receive peppers, matzo ball soup, and gravy. None of these items were on Resident #117's tray. During an observation on 5/20/2024 at 12:38 PM, Resident #23's lunch tray was the last tray in the hot box brought from the kitchen. The resident's meal was used to for a test tray, and a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview during the recertification and abbreviated (NY00311928) surveys conducted 5/16/2024-5/23/2024, the facility did not ensure each resident received and the facility provided food and drink that was palatable, attractive, and at a safe and appetizing temperature for 2 of 2 meals (lunch meals on 5/17/2024 and 5/20/2024) reviewed. Specifically, food was not served at palatable and appetizing temperatures for lunch on 5/17/2024 and 5/20/2024. Findings include: The undated facility policy Palatability documented hot food was served at no less than 140 degrees Fahrenheit after following proper cooking. Cold food was served at no higher than 40 degrees Fahrenheit after following proper procedure for portioning, holding, and storage. Carts were plugged in on the floors and maintained temperature during tray pass for each meal to maintain a meal temperature palatable to most residents. During an observation on 5/17/2024 at 1:23 PM, Resident #117's lunch meal tray was delivered to their room, used for a test tray, and a new tray was ordered for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-05-23 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview during the recertification and abbreviated (NY00311928) surveys conducted 5/16/2024-5/23/2024, the facility did not ensure food was stored, prepared, distributed, and served in accordance with professional standards for food service safety in the main kitchen, and 1 of 3 unit kitchenettes (Terrace unit kitchenette). Specifically, in the main kitchen the ventilation hood system was missing a grease trap, there were multiple stained ceiling tiles, there was a hole in one of the kitchen walls with exposed wiring, the meat side of the freezer floor was in disrepair, and there was expired and undated food; and the Terrace unit kitchenette had expired and undated food. Findings include: The facility policy, Guidelines for Receiving and Stock Rotation, revised 6/1/2022, documented the code date on products was noted: best before date, expiration date or use by date; and stock was rotated so that old stock was used before the new stock. The facility Daily Cleaning Schedule documented the meat side freezer was swept and mopped daily. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview during the recertification survey conducted 5/16/2024-5/23/2024, the facility did not ensure resident call systems were accessible to call for staff assistance for 2 of 2 residents (Residents #15 and #56) reviewed. Specifically, Resident #15 was observed with their call light out of reach, and Resident #56 was left alone in the shower room without access to the call light. Findings include: The facility policy, Call Light, revised 3/2024, documented all residents would have access to and know how to operate the facility call light system to ensure residents' physical and safety needs were met in a timely manner. 1) Resident #15 had diagnoses including amnesia (loss of memory), unspecified pain, and repeated falls. The 3/8/2024 Minimum Data Set assessment documented the resident had severely impaired cognition, severely impaired vision, two falls, and required substantial/maximal assistance for all transfers. The comprehensive care plan dated 9/19/2023 documented Resident #15 was at risk for falls. Interventions included to ensure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-27 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the abbreviated survey (NY00322111), the facility did not ensure all alleged violations of abuse, neglect, or mistreatment were thoroughly investigated; did not ensure residents were protected while the investigation was in process and did not ensure incidents were reported to the New York State Department of Health (NYS DOH) when required for 1 of 4 residents reviewed (Resident #4). Specifically, Resident #4 was found on the floor by staff on [DATE] and remained on the floor without a registered nurse (RN) assessment for approximately two and a half hours and when the resident was assisted off the floor, they expired shortly thereafter. The facility's investigation was not thorough and complete as it did not: - Identify neglect occurred when 5 certified nurse aides (CNAs #1, 16, 17, 18, and 26), 1 licensed practical nurse (LPN #5), 1 resident helper (resident helper #27), and 1 housekeeper (housekeeper #47) walked by the resident for approximately two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-27 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview during the abbreviated survey (NY00322111) the facility did not ensure that residents received treatment and care in accordance with professional standards of practice for 1 of 4 residents (Resident #4) reviewed. Specifically, Resident #4 had medical orders including: - a one-time dose of 200 milligrams (mg) of Seroquel (antipsychotic medication) and was administered the one-time dose in addition to the routine dose of 150 mg Seroquel on 6 consecutive days. - Finger sticks (blood glucose monitoring) before meals and at bedtime and call the medical provider if the result was less than 70 milligrams/deciliter (mg/dl). The resident had a fingerstick of 64 mg/dl and there was no documented evidence the medical provider was notified. - Diazepam (Ativan, sedative used to treat seizures) as needed for seizures, call 911 if the seizure lasted more than 5 minutes. The resident had a seizure lasting 10 minutes, was not administered diazepam, and 911 was not called as ordered. Findings include: The facility policy Blood Glucose Monitoring revised 2/11/2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-27 · tag F0835 — failed to run the facility competently — isolated
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview during the abbreviated survey (NY00322111), the facility was not administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being for 1 of 4 residents (Resident #4). Specifically, facility Administration, including the Director of Nursing (DON) did not ensure residents were free from neglect, did not complete a thorough investigation into resident neglect, did not ensure staff were removed from having access to residents while neglect investigations were pending, and did not report neglect as required to the New York State Department of Health (NYS DOH). Findings include: Refer to F600 - Free From Abuse and Neglect On [DATE], Immediate Jeopardy and Substandard Quality of Care (SQC) was identified during an abbreviated complaint survey. Concerns rising to the level of immediate risk to resident health and safety included the facility's failure to provide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview during the recertification survey conducted 3/1/22-3/8/22, the facility failed to ensure residents had the right to a safe, clean, comfortable, and homelike environment for 3 of 3 nursing units (Terrace Unit, Unit 1, and Unit 2) and for 2 of 2 residents (Residents #10 and 63) reviewed. Specifically, the Terrace Unit had unclean rolling window shades in the dining room and a torn fall mat in resident room [ROOM NUMBER]; Unit 1 had a damaged ceiling in the Ridge shower room and loose handrails; and Unit 2 had a damaged section of wall in resident room [ROOM NUMBER]. Additionally, Resident #10 had an unclean wheelchair and Resident #63 had an unclean scoot chair. Findings include: The facility policy Resident Services - Maintenance of Facility updated 4/1/17, documents a maintenance logbook will be kept in the Maintenance shop for documentation of areas in need of maintenance services and work orders should be called into [specified extension] from any phone in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-03-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview during the recertification survey conducted 3/1/22-3/8/22, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 1 main kitchen reviewed. Specifically, there were damaged sinks, unclean/soiled floors, unclean soiled deep fryers, unused lids, and containers stored on an unclean shelf, improperly stored food scoops, missing ceiling tiles, and uneven floor surfaces. Findings include: The undated facility weekly 7-3 & 3PM Shifts task sheet and the undated Daily Cleaning Lists did not include: - cleaning the floors within and around the cooking areas; - cleaning cooking equipment and food surfaces; and - to report deficient issues identified as per the facility maintenance policy. The following kitchen observations were made on 3/1/22 between 12:30 PM-1:30 PM: - the kitchen hand wash sink near the meat cooking area was loose and not attached to the wall; - the corner of the floor near the meat cooking area stove had loose grains of rice; - a water pipe…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-08 · tag F0577 — isolated
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview during the recertification survey conducted 3/1/22-3/8/22, the facility failed to post in a place readily accessible to residents, and family members and legal representatives of residents, the results of the most recent survey of the facility conducted by Federal or State surveyors and any plan of correction with respect to the facility. Specifically, the facility did not post the survey results and plan of correction from the most recent Life Safety Code Federal survey conducted on 9/11/19. Findings include: During observations on 3/1/22 at 2:50 PM and 3/2/22 at 9:15 AM, the survey result binder located next to the front desk included the results from the 9/11/19 Federal Health Recertification Survey. The results from the 9/11/19 federal Life Safety Code Survey and the corresponding plan of correction was not included inside the binder. During an interview on 3/2/22 at 5:37 PM, the Administrator stated that the plan of corrections for the Health Recertification Survey and the Life Safety Code Survey from the last federal survey in 2019 were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-08 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview during the recertification survey conducted 3/1/22-3/8/22, the facility failed to ensure that when a restraint was indicated, the least restrictive alternative for the least amount of time was used and included ongoing re-evaluation of the need for the restraint for 1 of 2 residents (Resident #48) reviewed. Specifically, Resident #48 had an alarming wheelchair seat belt that was not assessed to determine if it was the least restrictive device, and a plan was not implemented to ensure the device was used for the least amount of time. Findings include: The facility Restraint Policy dated 11/2021 documents it was the policy of the facility to promote restraint reduction to ensure greater functional independence and a less restrictive environment, while ensuring resident safety. If a resident can tell you why the safety measure is in place and they can release restraint, it is not considered a restraint. If resident has a noted change in condition and can no longer recall, care plan and CNA sheets will be updated, and it would now be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-08 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview during the recertification survey conducted 3/1-3/8/22, the facility failed to ensure, to the extent practicable, the participation of the resident and the resident's representative in the development of the comprehensive care plan for 1 of 2 residents (Resident #50) reviewed. Specifically, Resident #50 was not invited and did not attend their comprehensive care plan meetings. Findings include: The facility policy Comprehensive Care Plans dated 11/2021 documents it is the policy of the facility to provide each resident with a Comprehensive Plan of care to assist the resident to attain or maintain their optimal, physical, mental, and psychosocial functioning. Social Services was to set up care plan meetings as needed, all care plans are reviewed at that time (families may join meetings via phone or face time, families are not required to attend, and residents are encouraged to attend). Families may request care plan meetings at any time. Resident #50 had diagnoses including depression and anxiety. The 1/6/22 Minimum Data Set (MDS) assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-08 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview during the recertification survey conducted 3/1/22-3/8/22, the facility failed to ensure residents who were unable to carry out activities of daily living (ADLs) received the necessary services to maintain good nutrition, grooming, and personal and oral hygiene for 2 of 4 residents (Residents #100 and 253) reviewed. Specifically, Resident #100 did not receive toileting assistance; and Resident #253 was not assisted with care timely and did not have a care plan to address behavioral symptoms when requesting care. Findings include: The facility policy Toileting Residents dated 12/2018 documents the registered nurse (RN) will indicate the frequency in which the resident shall be toileted in [electronic medical record] and care plan. The time selected reflects the individual needs of the residents on a two (2) to four (4) hour basis and as needed basis (PRN) during the night. Certified nurse aide (CNA) assignment sheet, residents care plan and [electronic medical record] will reflect the resident's toileting needs. Staff will ensure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-08 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview during the recertification and abbreviated (NY00257605) surveys conducted 3/1/22-3/8/22, the facility failed to ensure residents maintained acceptable parameters of nutritional status for 1 of 5 residents (Resident #97) reviewed. Specifically, Resident #97 had a significant weight loss without timely nutritional assessments and interventions, and weekly weights were not consistently obtained as ordered. Findings include: The facility policy Nutritional Assessment and Care Plan dated 12/21 documents all residents will receive a comprehensive nutritional assessment by a qualified professional (registered dietitian [RD] or dietetic technician). Assessment and documentation of nutritional concerns is documented and recorded in a timely manner in the medical record to ensure the provision and documentation of optimal nutritional care for all residents. Each assessment and care plan may include, but is not limited to, consideration of the resident's diet history,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-03-08 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview during the recertification and abbreviated (NY00281008) surveys conducted 3/1/22-3/8/22, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable disease and infections for 4 staff (registered nurse [RN] Unit Manager #21, receptionist #31, security guard #27, and activity aide #30) observed. Specifically, RN Unit Manager #21, receptionist #31, and security guard #27 were observed wearing masks inappropriately and security guard #27 and activity aide #30 wore masks of unsuitable materials. Findings include: The facility policy Coronavirus (COVID-19) dated 2/22 documents the facility recognizes the need to minimize exposure to respiratory pathogens and promptly identify residents with clinical features and an epidemiologic risk for the COVID-19 and to adhere to Federal and State/Local recommendations. All healthcare personnel will be correctly trained and capable of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-03-08 · tag F0888 — isolated
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview during the recertification and abbreviated (NY00281008) surveys conducted 3/1/22-3/8/22, the facility failed to develop and implement policies and procedures to ensure that all staff are fully vaccinated for COVID-19 and include a process for ensuring the implementation of additional precautions, intended to mitigate the transmission, and spread of COVID-19 for 3 of 11 staff (security guards #27, 28, and 29) reviewed. Specifically, the facility did not maintain documentation of COVID-19 vaccination status for 3 contract staff, security guards #27, 28, and 29, and did not implement a contingency plan to address non-vaccinated employees. Findings include: The facility policy Coronavirus (COVID-19) dated 2/22 documents health care personnel must be counseled to continue strict adherence to all recommended non-pharmaceutical interventions, including hand hygiene, and the use of face masks as well as the importance of being vaccinated. (All employees are offered and encouraged to get COVID-19 vaccination boosters). No Unvaccinated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$121,573 in federal fines across 1 penalty.

  • $121,573 — penalty dated 2023-09-27

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
BLOODGOOD, MARY ELLENIndividualW-2 MANAGING EMPLOYEE; CORPORATE DIRECTORsince 01/26/1987
COLE, ANTOINETTEIndividualW-2 MANAGING EMPLOYEEsince 03/01/1989
WOOD, ROBERTIndividualW-2 MANAGING EMPLOYEE; CORPORATE OFFICERsince 10/29/2012
LAVINE, PHYLLISIndividualCORPORATE OFFICERsince 01/01/2010
MALOFF, JONIndividualCORPORATE OFFICERsince 01/01/2010
SCHEER, JEFFIndividualCORPORATE OFFICERsince 01/01/2010

CMS files one row per role, so the 8 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$15.3M
Net patient revenuemost recent cost report
-20.6%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 63%Medicare 8%Other / private 29%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$429per resident / day
operating cost
$13,036per month
≈ monthly operating cost
$356per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in NY

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the New York Medicaid page.

Typical monthly cost in New York
$15,528/mo
Nursing home (semi-private)
$16,729/mo
Nursing home (private)
$7,110/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 335190. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next