Highland Square Nursing And Rehabilitation
1211 W Market St, Akron, OH 44313 · For profit - Corporation · 91 certified beds · (330) 867-8530 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- CMS has flagged it for abuse
- it has abuse, neglect, or exploitation citations (F0600, F0602) — most recent Sep 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0567)
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- inspectors recorded 3 serious findings as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
- a high number of inspection citations overall (55) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $299,782 in federal fines (most recent 2025-08-20)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (61%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 1.9% | 5.3% | 15.4% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who lose too much weight | 7.1% | 6.2% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.2% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.4% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 58.1% | 30.1% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.0% | 3.2% | 3.3% | check this* — see note marked star below the table |
| Long-stay residents whose ability to walk worsened | 1.7% | 6.1% | 16.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents on antianxiety or hypnotic medication | 16.4% | 25.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 91.8% | 94.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 1.7% | 3.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 18.1% | 21.4% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 13.3% | 8.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 0.0% | 1.2% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 44.4% | 75.6% | 79.4% | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.18 therapist hours per resident per day in 2026Q1 — more than 18% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.0%CMS range 7.3–17.5 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.24 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 91 beds and averages 67.5 residents a day — about 74% occupied, or roughly 24 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.14 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.53 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.85 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.86 hrs/resident/day on weekends vs 3.26 on weekdays — 12% thinner on weekends. RN hours go from 0.59 to 0.39 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 61% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
55 citations, most serious first. The 15 most serious are shown; the remaining 40 are one tap away and print in full.
- Immediate jeopardy · Jcited before2025-09-18 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of a facility Self-Reported Incident (SRI), review of a facility investigation, review of text messages, review of a police report, review of the facility abuse policy, and interview, the facility failed to protect Resident #50's right to be free from sexual abuse by Housekeeper (HK) #208. This resulted in Immediate Jeopardy and the potential for actual physical and psychosocial harm beginning on 08/15/25 when Housekeeper (HK) #208 sent his picture and inappropriate text messages to Resident #50's phone asking for sexual favors to Resident #50 and then subsequently had the resident perform oral sex on him on two occasions, with evidence the resident performed the act out of fear. The facility failed to recognize the staff to resident sexual contact as abuse and failed to properly follow up with police regarding the incident. This affected one resident (#50) of three residents reviewed for abuse. The facility census was 63. On 09/16/25 at 4:28 P.M., the Administrator,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · J2025-05-21 · tag F0678 — failed to provide CPR when needed — isolatedProvide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on closed record review, review of the facility's investigation, review of facility timeline, review of emergency medical services (EMS) run report, staff interview, and policy review, the facility failed to provide basic life support (BLS), including Cardiopulmonary resuscitation (CPR) to Resident #61 per the resident's advance directive, when the resident was found unresponsive on the toilet. This resulted in Immediate Jeopardy and serious life-threatening harm and the subsequent of death of Resident #61 beginning on [DATE] when Certified Nursing Assistant (CNA) staff alerted Licensed Practical Nurse (LPN) #341 who assessed Resident #61 and found the resident to be unresponsive. Instead of providing immediate care, LPN #341 contacted LPN #346 who was working on another floor for guidance. LPN #346 then contacted Unit Manager #354, who was at home asking for guidance related to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-05-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on record review, review of the facility assessment, visitation policy, substance use disorder program contract and interview, the facility failed to properly identify potential risks/hazards for residents with a substance use disorder and provide adequate supervision and/or supervised visitation to prevent intentional/unintentional drug overdoses for residents in the facility. This resulted in Immediate Jeopardy and actual harm on [DATE] when Resident #44 who had known substance abuse history was found unresponsive and required cardiopulmonary resuscitation (CPR) and hospitalization after a Fentanyl and Methadone overdose. The Immediate Jeopardy and actual harm continued on [DATE] when Resident #61 with a known substance abuse history was found unresponsive requiring CPR after a drug overdose. The Immediate Jeopardy continued on [DATE] when Resident #61 was assessed to be difficult…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-02-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, review of a local police and missing persons' report, resident, family and legal guardian interview, staff interviews, local police detective interview, review of the National Weather Forecast, and review of the facility Elopement Policy and Procedure, the facility failed to provide adequate supervision to prevent Resident #71, who had a diagnosis of vascular dementia with moderate cognitive impairment from leaving the facility without staff knowledge. This resulted in Immediate Jeopardy and the potential for serious harm, injury, death on [DATE] at 7:35 P.M. when Resident #71 exited the facility through a supervised smoking area door without staff knowledge. At 9:30 P.M. Licensed Practical Nurse (LPN) #309 noted Resident #71 was not in his room during medication pass. However, the resident's whereabouts were not further investigated by the LPN at that time. On [DATE] at 12:00 A.M. nursing staff began searching for Resident #71 (2.5 hours after the nurse initially…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-01-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on closed record review, review of a facility Self-Reported Incident (SRI), review of a Police Report, review of the facility Elopement Policy and Procedure, and interviews, the facility failed to provide adequate supervision and failed to respond and act appropriately when Resident #70, who was cognitively impaired, demonstrated exit seeking behaviors, and was ordered to wear a wander guard (a bracelet integrated with a security system to alert caregivers when residents have wandered from a protected zone), eloped from the facility. This resulted in Immediate Jeopardy and the potential for actual harm, injury, or death on [DATE] at approximately 7:28 A.M. when Resident #70 left the facility via an exit door without the knowledge of staff. State Tested Nursing Assistant (STNA) #320 called the facility at 7:30 A.M. to alert staff that Resident #70 was walking through the parking lot.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-08-20 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, interview, and review of the facility policy, the facility failed to provide a clean, sanitary and well maintained environment. This affected eight residents (Resident #7, #27, #36, #37, #39, #44, #46 and #63) but had the potential to affect all residents. The facility census was 64.Findings include: 1.Observation on 08/19/25 at 10:00 A.M. of Resident #36's ceiling revealed a half basketball sized bubble of plaster/paint that was broken open in the center. At this time Assistant Director of Nursing (ADON) #336 verified the observation but stated she was not sure how long it had been there as she was rarely on this unit.2. Tour of the facility on 08/19/25 between 10:12 A.M. until approximately 10:30 A.M. with the Administrator revealed the following observations:a. On the first floor the carpet was moderately soiled throughout. Dried pink and yellow paint was observed on the bottom part of Resident #39's door, a large pink stain on the floor near Resident #37's room and peeling wallpaper near Resident #48's room.b. Observation of Resident #36's ceiling revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-20 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, and interviews, the facility failed to ensure residents attended physician ordered follow-up appointments status-post hospitalization and failed to ensure treatment orders were written for wound care. This affected one resident (Resident #65) of three residents reviewed for appointments and one resident (Resident #49) of four residents reviewed for wound care. The facility census was 64. Findings include: 1. Review of the closed medical record for Resident #65 revealed an admission date of 02/20/25 and a discharge date of 07/14/25. Diagnoses included congestive heart failure (CHF), ischemic cardiomyopathy, atherosclerotic heart disease, history of sudden cardiac arrest, and presence of coronary angioplasty implant and graft. Review of the progress note dated 06/10/25 at 12:41 P.M. revealed the Licensed Practical Nurse (LPN) #372 received a call from the nurse at the hospital regarding Resident #65 returning to the facility. The resident was admitted on [DATE] for shortness…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-20 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on closed record review and interview the facility failed to ensure adequate follow-up regarding optometry services. This affected one resident (#65) of three residents reviewed for ancillary services. The facility census was 64.Findings include: Review of the closed medical record for Resident #65 revealed an admission date of 02/20/25 and a discharge date of 07/14/25. Diagnoses included congestive heart failure (CHF), ischemic cardiomyopathy, atherosclerotic heart disease, history of sudden cardiac arrest, and presence of coronary angioplasty implant and graft.Further review of Resident #65's medical record including care plan revealed no documentation related to vision or optometry services.Interview on 08/20/25 at 11:05 A.M. with Social Services Director (SSD) #369 verified Resident #65 received glasses from the facility's contracted optometry service. SSD #369 stated she personally gave Resident #65 his glasses and initially he had no concerns. SSD #369 stated sometime later she was informed by Resident #65's family that he was unable to see out of the glasses. SSD #369…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-20 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, staff interview and policy review the facility failed to ensure infection control guidelines were followed during incontinence care for Resident #7. This affected one resident (Resident #7) of three residents reviewed for activities of daily living. The facility census was 64.Findings include: A review of the medical record for Resident #7 revealed an admission date of 03/14/25 with diagnosis of left side hemiplegia, cognitive communication deficit, atrial fibrillation, and hypertension.A review of the admission minimum data set (MDS) assessment dated [DATE] revealed Resident #7 had a moderate cognitive deficit, impaired range of motion of his left upper and lower extremities, was dependent upon staff for performance of all activities of daily living, and was always incontinent of bowel and bladder.A review of Resident #7 physician orders revealed an order dated 03/25/25 for enhanced barrier precautions to be utilized during personal care due to a gastrostomy tube (G-tube) (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-04-09 · tag F0600 — failed to protect residents from abuse and neglect — patternProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation of camera footage, interview, record review, and policy review the facility failed to ensure staff members remained awake and alert while on duty to prevent the potential for resident neglect. This had the potential to affect 39 residents (#14, #15, #16, #17, #18, #19, #20, #21, #22, #23, #24, #25, #26, #27, #28, #45, #46, #57, #48, 49, #51, #52, #53, #54, #55, #56, #57, #58, #59, #60, #61, #62, #63, #64, #65, #66, #67, #68, #69) of 39 residents the facility identified as residing on the second and third floors. The facility census was 68. Findings include: An interview was conducted on 04/07/25 at 10:45 A.M. with Resident #15 who reported staff on midnight shift sleep while on duty, and the other night he took several videos of facility staff asleep while call lights were going off. Resident #15 revealed he reported this to the Administrator, and the Administrator stated, I don't want to see those and refused to watch the videos. Resident #15 stated he had wanted facility management to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-02-24 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and policy review, the facility failed to ensure beard restraints covered the beard to prevent hair from contacting the food and failed to use sanitary methods when handling food items. This had the potential to affect 56 of 59 residents as three residents (Residents #51, #106, and #110) received no food by mouth (NPO). The facility census was 59. Findings include: The following observations were made and confirmed with the Regional Dietary Manager #483 and [NAME] #462 on 02/20/25 between 11:25 A.M. and 12:02 P.M.: 1. [NAME] #462's beard net was worn around his neck during the meal temperature observation and during the first meal in the service. The meal was discarded and [NAME] #462 pulled up the beard net over his cheeks and upper lip. 2. [NAME] #462 removed hamburger and hotdog buns from their bags with his hands instead of utilizing a pair of tongs. Interview with Regional Dietary #483 on 02/20/25 at 12:15 P.M. verified [NAME] #462 was not wearing the beard net properly. She also confirmed [NAME] #462 used his hands to remove hamburger and hotdog…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure Resident #43's received treatment and comprehensive care to ensure leg braces were in place. This affected one resident (Resident #43) of two residents reviewed for leg braces. The facility census was 59. Findings include: Review of the medical record for Resident #43 revealed an admission date of 10/24/24. Diagnoses included schizoaffective disorder, borderline personality disorder, and polyosteoarthritis. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #43 had mild cognitive impairment. Resident #43 required extensive assistance for all activities of daily living. Review of the nursing progress note dated 01/14/25 revealed the bionics facility called to set up an appointment in the facility on 01/14/25 for her leg braces. Resident #43 agreed to the appointment. Review of the physical therapy evaluation dated 01/17/25 revealed Resident #43 wanted to wear her braces despite education on high…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record and interview with the staff the facility failed to ensure Resident #5 received his medication as ordered by the physician. This affected one resident (Resident #5) of three reviewed for mediation administration. The facility census was 58. Findings included: Review of the medical record revealed Resident #5 was admitted to the facility on [DATE]. Diagnoses included diabetes, pain in leg, psychoactive substance abuse, asthma, and muscle weakness. Review of the admission Minimum Data Set assessment dated [DATE] revealed Resident #5 had intact cognition. He had no upper or lower extremity impairment and he was receiving physical and occupational therapy. Review of the physician's progress notes dated 07/22/24 revealed Resident #5 was seen in the office for epigastric pain and was ordered pantoprazole (stomach acid reducer) 40 milligrams (mg) once daily. Review of the physician's orders revealed Resident #5 was not ordered pantoprazole 40 mg once daily until 08/08/24. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-01 · tag F0825 — isolatedProvide or get specialized rehabilitative services as required for a resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record, review of therapy notes, and interview with staff the facility failed to provide therapy services to Resident #5 after he won his appeal. This affected one resident ( Resident #5) of three reviewed for therapy services. The facility census was 58. Findings Included: Review of the medical record revealed Resident #5 was admitted to the facility on [DATE]. Diagnoses included diabetes, pain in leg, psychoactive substance abuse, asthma, and muscle weakness. Review of the physician's orders revealed Resident #5 had orders for physical therapy (PT) to evaluate and treat four times a week for four weeks and occupational therapy (OT)would evaluate and treat four times a week for four weeks dated 07/08/24. Review of the OT evaluation and plan of treatment dated 07/08/24 revealed Resident #5 was certified from 07/08/24 through 08/06/24 for four times per week for four weeks. Review of the PT evaluation and plan of treatment dated 07/08/24 revealed Resident #5 was certified from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-25 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and facility policy review the facility failed to maintain the kitchen in a clean and sanitary manner. This affected 57 of 57 residents who received meals from the kitchen. The facility identified one resident (#36) who received nothing by mouth. The facility census was 58. Findings included: On 07/23/24 at 9:40 A.M. observations during a kitchen tour with Dietary Manger #635 revealed there were several gnats flying around in the kitchen. The trash can by the hand washing sink had a red substance splashed all over the lid and the side. There was also a brown substance spilled all over the side of it. There was a three-tiered silver cart with two mixers on it that were dirty with dried build-up of food debris, a trash can in the middle of the kitchen was dirty and had no lid on it, the steam table was dirty with dried on food, the shelf underneath the steam table was dusty and dirty with food debris, the plate warmer was dirty with dried food debris, there were several three tiered carts that were dirty with food build up, and there was dirt and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 40 citations
- Potential for harm · F2024-07-25 · tag F0926 — failed to keep the home smoke-free / fire-safe — widespreadHave policies on smoking.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview with staff and review of the facility policy, the facility failed to implement the smoking policy to maintain a safe and clean environment free from discarded cigarette butts at the facility's side entrance door and the resident smoking area. This had the potential to affect all the residents in the facility. The facility census was 58. Findings included: Observation of the resident smoking area on 07/23/24 at 4:10 P.M. with the administrator revealed several cigarette butts (over 30) all over in the mulch. The cigarette butts were also observed on the facility window ledge. The administrator stated staff go out with the residents. She verified there were cigarette butts in the mulch. Observation of the side guest entrance of the facility on 07/24/24 at 11:35 A.M. revealed several cigarette butts (over 50) all over in the mulch and bushes. An interview at this time with the Administrator verified there were cigarette butts in the mulch. She stated she would have them cleaned up. Review of the undated facility policy titled, Smoking Policy and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-25 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure a palliative care consult was arranged for Resident #24 to address the resident's chronic pain. This affected one resident (#24) of three residents reviewed for pain management. The facility census was 58. Findings included: Review of the medical record revealed Resident #24 was admitted to the facility on [DATE] with diagnoses including osteoarthritis left knee, spinal stenosis, radiculopathy, pain in the left knee, benign prostatic hyperplasia, hypertension, chronic pain, alcohol abuse, anxiety disorder, and depression. Review of a progress notes dated 05/02/24 at 3:46 P.M. revealed the nurse spoke to the resident regarding his chronic pain. Resident #24 stated he had tried everything for pain and nothing seemed to be working. Resident #24 was informed that palliative care was an option to which he responded he would like to try it. A request was sent to the nurse practitioner. Review of the physician's order dated 05/04/24 revealed Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-27 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interviews, the facility failed to ensure pain medications were available and administered as ordered by the physician. This affected one (Resident #5) of three residents reviewed for pain management. The facility census was 57. Findings include: Review of the medical record for Resident #5 revealed an admission date of 01/29/24 with diagnoses including chronic pain. Review of the physician's orders for Resident #5 revealed she had an order dated 01/29/24 for Methadone HCl 80 milligrams (mg) two times a day for pain. Review of the care plan dated 01/30/24 for Resident #5 revealed she was on pain medication related to having pain. Interventions included to take Methadone HCl 80 mg two times a day for pain. Review of the Medication Administration Record (MAR) for May 2024 and June 2024 revealed Resident #5 did not receive her Methadone HCl 80 mg on 05/18/24, 06/01/24, 06/09/24, 06/20/24 and 06/21/24 in the morning and on 06/09/24 and 06/20/24 at night. Review of the nursing progress notes for Resident #5 revealed on 05/18/24 at 8:10 A.M. her Methadone was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-02-27 · tag F0576 — patternEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, policy review and interview, the facility failed to provide a phone in a private area where calls could be made without being overheard. This affected 47 residents (Residents #25, #11, #23, #40, #49, #45, #69, #53, #8, #3, #72, #52, #47, #2, #44, #63, #54, #57, #22, #55, #58, #19, #28, #33, #6, #66, #64, #27, #48, #31, #26, #32, #51, #16, #30, #35, #56, #69, #36, #61, #15, #29, #24, #14, #7, #62 and #10) who resided on the second and third floor units. The census was 74. Findings include: Review of the medical record for Resident #33 revealed an admission date of 03/10/23 with diagnoses of diabetes, symbolic dysfunction, bipolar disorder, atrial flutter, psychoactive substance abuse, anxiety disorder and dementia. Review of the Minimum Data Set (MDS) 3.0 quarterly assessment dated [DATE] revealed Resident #33 was severely cognitively impaired and independent with walking. Resident #33 resided on the third-floor unit. Review of the general progress note dated 12/28/23,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-27 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, Self-Reported Incident (SRI) review, employee warning notice review, policy review and interview, the facility failed to ensure Resident #38 was free from staff-to-resident abuse. This affected one (Resident #38) of three residents reviewed for abuse. The census was 74. Findings include: Review of the medical record for Resident #38 revealed an admission date of 10/23/23 with diagnoses of injury in motor vehicle accident, opioid abuse with opioid-induced psychotic disorder, anxiety disorder, behavior insomnia of childhood sleep onset. Review of the Minimum Data Set (MDS) 3.0 quarterly assessment dated [DATE] revealed Resident #38 was cognitively intact. Review of the behavior care plan updated 02/20/24 revealed Resident #38 had a behavior problem related to being very manipulative, would twist what people said to him and would state things that been proven not factual. Interventions included caregivers to provided opportunity for positive interaction/attention, approach/speak in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-27 · tag F0744 — failed to care for residents with dementia — isolatedProvide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, policy review and interview, the facility failed to provide care and services to ensure the safety of Resident #33 who had a diagnosis of dementia. This affected one (Resident #33) of three residents reviewed for dementia. The census was 74. Findings include: Review of the medical record for Resident #33 revealed an admission date of 03/10/23 with diagnoses of diabetes, symbolic dysfunction, bipolar disorder, atrial flutter, psychoactive substance abuse, anxiety disorder and dementia. Resident #33 resided on the third-floor unit and the only emergency contact was her brother-in-law/significant other. Review of the weight note dated 11/08/23 revealed Resident #33 ate well but went on leave of absences (LOAs) where she did not get fed. Review of the general progress note dated 11/09/23 timed 5:17 P.M. revealed family was at the facility to take Resident #33 on LOA. Family member was instructed that resident did not feel well and should not go out of the facility. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-21 · tag F0555 — isolatedHonor the resident's right to choose his or her attending physician.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure all residents and their guardians were provided the opportunity to choose a physician prior to their attending physician leaving the facility. This affected two residents (#8 and #24) of 14 residents reviewed for choice of physician. The facility census was 72. Findings include: 1. Review of the medical record for Resident #8 revealed an admission date of 8/05/22. Diagnoses included dementia with behavioral disturbance, adult failure to thrive, and cocaine dependence. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had moderately impaired cognition. Further review of Resident #8's medical record revealed the resident had a legal guardian. Resident #8's physician's last day at the facility was 01/20/24. There was no documentation that the guardian was notified the attending physician was leaving or was given the opportunity to choose a new physician. Interview on 02/14/24 at 2:41 P.M. with Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-21 · tag F0567 — failed to protect residents' money held by the home — isolatedHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and resident and staff interview, the facility failed to ensure a resident was afforded the right manage their financial affairs as requested. This affected one resident (Resident #29) of two residents reviewed for finances. The facility census was 72. Findings Include: Review of the medical record for Resident #29 revealed an admission date of 8/18/23. Diagnoses included osteoarthritis of the left knee, alcohol abuse, anxiety, and depression. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] under section C revealed Resident #29 had a brief interview for mental status score of 15 indicating no cognitive impairment. Review of the face sheet for Resident #29 was his own responsible party and managed his own medical and financial affairs. Review of the Social Security Administration form (SSA)787 dated 09/26/23, revealed the resident was not able to handle his own benefits due to cognitive impairment from alcohol abuse, and the ability to make sound financial decisions.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-21 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility Self-Reported Incident (SRI) review, the facility failed to ensure all allegations of sexual abuse and potential neglect were reported to the proper officials. This affected two residents (Resident #37 and #71) of three residents reviewed for abuse, neglect, exploitation, or mistreatment. Findings include: 1. Review of the medical record for Resident #37 revealed an admission date of 10/23/23. Diagnoses included left leg fractures and nasal bone fracture following a motor vehicle accident, opioid abuse, and depression. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had intact cognition. Interviews 02/13/24 at 9:54 A.M. and 4:21 P.M. with Resident #37 revealed on the night of his admission, Licensed Practical Nurse (LPN) #366 performed oral sex on him and then three nights later she entered his room and asked if he wanted to have sexual intercourse with her. Resident #37 stated they had sexual intercourse and later on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-21 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility Self-Reported Incident (SRI) Review, the facility failed to thoroughly investigate an allegation of staff to resident sexual abuse towards Resident #37. This affected one resident (#37) of three residents reviewed for abuse, neglect, exploitation, or mistreatment. Findings include: Review of the medical record for Resident #37 revealed an admission date of 10/23/23. Diagnoses included left leg fractures and nasal bone fracture following a motor vehicle accident, opioid abuse, and depression. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had intact cognition. Further review of Resident #37's record revealed no documented concerns related to reported allegations of sexual interactions or abuse with facility staff. Interviews 02/13/24 at 9:54 A.M. and 4:21 P.M. with Resident #37 revealed on the night of his admission, Licensed Practical Nurse (LPN) #366 performed oral sex on him and then three nights later she entered his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-02-21 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure staff provided care and services that met professional standards. This affected one resident (#37) of three residents reviewed for abuse, neglect, exploitation, and mistreatment. Findings include: Review of the medical record for Resident #37 revealed an admission date of 10/23/23. Diagnoses included left leg fractures and nasal bone fracture following a motor vehicle accident, opioid abuse, and depression. Review of the quarterly minimum data set (MDS) assessment dated [DATE] revealed the resident had intact cognition. Further review of Resident #37's record revealed no documented concerns related to reported allegations of sexual interactions or abuse with facility staff. Interviews 02/13/24 at 9:54 A.M. and 4:21 P.M. with Resident #37 revealed on the night of his admission, Licensed Practical Nurse (LPN) #366 performed oral sex on him and then three nights later she entered his room and asked if he wanted to have sexual intercourse with her.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-18 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of the facility Self-Reported Incident (SRI), review of the facility investigation, and interview the facility failed to ensure Resident #70's medical record was accurate and completed to reflect incidents. This affected one resident (#70) of three residents reviewed for medical record accuracy. The facility census was 65. Findings include: Review of the medical record for Resident #70 revealed an admission date of 12/28/23 with diagnoses including aphasia following cerebral infarction, unspecified sequelae of other cerebrovascular disease, unspecified dementia, severe with agitation, transient ischemic attack, and cerebral infarction. Review of the admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #70 had severe impaired cognition as his Brief Interview for Mental Status (BIMS) score was a seven (out of 15). The assessment revealed Resident #70 did not show any behavior of wandering. Resident #70 required set-up or clean-up assistance with activities…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-18 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to ensure residents rooms and restrooms were maintained in a clean, comfortable, and homelike environment. This affected one resident (#39) of three residents reviewed for homelike environment. The facility census was 65. Findings include: Observation of Resident #39's room and bathroom and interview with Maintenance Director #371 and Interim Administrator at approximately 10:47 A.M. on 01/16/ 24 confirmed the exposed baseboard by Resident #39's head of the bed and nightstand was peeling and falling off the wall, the shower in the resident's bathroom had black discoloration and buildup along the shower floor as well as the shower tiles along the wall, the toilet had a black ring on the inside of the toilet where the water sits, the ceiling plaster was cracked and peeling away from the ceiling and the wallpaper to the left of the toilet next to the shower was peeling off the wall. Interview with Housekeeping Manager #333 on 01/16/24 4:30 P.M. stated that Resident #39's shower should have been cleaned and that she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-18 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, review of facility policy, and interview, the facility failed to implement physician orders, care-planned interventions and professional standards of practice to promote healing of a Stage 3 pressure ulcer to Resident #52's heel. This affected one (Resident #52) of three residents reviewed for pressure ulcers. The census was 74. Finding include: Review of the medical record for Resident #52 revealed an admission date of 03/15/23 with diagnoses of morbid obesity, reduced mobility, weakness, encephalopathy, conversion disorder with seizures or convulsions and pressure ulcer of the left heel. Review of the skin integrity care plan updated 08/28/23 revealed Resident #52 was at risk for the potential/actual impairment to skin integrity related to diagnoses of cellulitis of left lower extremity, muscle weakness, lymphedema, hypertension, heart failure, and spinal stenosis with an intervention to encourage to float heels as tolerated. Review of the Wound Weekly Observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-10-24 · tag F0602 — failed to protect residents from theft of their belongings — isolatedProtect each resident from the wrongful use of the resident's belongings or money.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on record review, review of facility self-reported incident (SRI), facility investigation, facility policy review, and interview, the facility failed to ensure a resident was free from misappropriation of medications. This affected one resident (#74) of three residents reviewed for misappropriation. Findings include: Review of the medical record for Resident #74 revealed an admission date of 08/29/23. Diagnoses included unilateral primary osteoarthritis of the right knee, low back pain, chronic obstructive pulmonary disease, and type two diabetes mellitus. Review of the Medicare five-day Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #74 was cognitively intact. The resident required limited assistance from one staff member for bed mobility, transfers, dressing and required extensive assistance of one staff member for toileting. Review of Resident #74's physician…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-01 · tag F0567 — failed to protect residents' money held by the home — isolatedHonor the resident's right to manage his or her financial affairs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to safeguard Resident #69's personal funds to ensure funds were only dispersed for Resident #69. This finding affected one (Resident #69) of three residents reviewed for personal funds. Findings include: Review of Resident #69's medical record revealed the resident was initially admitted on [DATE] and was discharged to the hospital on [DATE]. Facility stopped billing the resident on 02/28/23. Review of Resident #69's Resident Fund Management Service Statement with an ending balance date of 12/14/22 revealed the resident's balance in his personal fund account was 11,683.15 dollars ($). Review of Resident #69's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited severe cognitive impairment. Review of Resident #69's Resident Fund Management Service Statement revealed on 01/03/23 the resident received a credit for $756.50 and interest of $53.16 for a starting balance of $12,492.81. Review of Resident #69's Resident Fund…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-09-01 · tag F0571 — isolatedLimit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure only non-covered items and services from Resident #69 were paid from the resident's personal funds account. This finding affected one (Resident #69) of three residents reviewed for personal funds accounts. Findings include: Review of Resident #69's medical record revealed the resident was initially admitted on [DATE] and was discharged to the hospital on [DATE]. Facility stopped billing the resident on 02/28/23. Review of Resident #69's Resident Fund Management Service Statement with an ending balance date of 12/14/22 revealed the resident's balance in his personal fund account was 11,683.15 dollars ($). Review of Resident #69's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited severe cognitive impairment. Review of Resident #69's Resident Fund Management Service Statement revealed on 01/03/23 the resident received a credit for $756.50 and interest of $53.16 for a starting balance of $12,492.81. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-01 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure Residents #27 and Resident #70 were free from sexual abuse. This finding affected two (Residents #27 and #70) of three residents investigated for abuse. Findings include: 1. Review of Resident #27's medical record revealed the resident was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including early onset Alzheimer's disease, paranoid schizophrenia and muscle weakness. Review of Resident #27's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited severe cognitive impairment. Review of Resident #53's medical record revealed an admission date of 12/08/20 with diagnoses including hyperlipidemia, schizoaffective disorder and unspecified dementia with mood disorder. Review of Resident #53's MDS 3.0 assessment dated [DATE] revealed the resident exhibited severe cognitive impairment. Review of Resident #27's and #53's medical record revealed no evidence an incident of sexual abuse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-09-01 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure all staff reported an allegation of sexual abuse immediately and then reported the allegation to the State agency timely. This finding affected one (Resident #27) of three residents investigated for abuse. Findings include: Review of Resident #27's medical record revealed the resident was initially admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including early onset Alzheimer's disease, paranoid schizophrenia and muscle weakness. Review of Resident #27's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited severe cognitive impairment. Review of Resident #53's medical record revealed an admission date of 12/08/20 with diagnoses including hyperlipidemia, schizoaffective disorder and unspecified dementia with mood disorder. Review of Resident #53's MDS 3.0 assessment dated [DATE] revealed the resident exhibited severe cognitive impairment. Review of Resident #53's Every 30-Minute Check form…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-05-20 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and facility policy review the facility failed to ensure kitchen staff wore hair restraints, food items were properly stored and labeled, refrigerator temperatures were monitored, the kitchen was maintained in a clean and sanitary manner to prevent contamination and/or food borne illness. This had the potential to affect 66 of 66 residents who received meals from the kitchen. The facility identified two residents (#5 and #54) who received nothing by mouth. The facility census was 68. Findings include: Initial tour of the kitchen on 05/16/22 at 9:00 A.M. revealed [NAME] #463 was not wearing a hair restraint properly with hair exposed around the face and hanging to the shoulders while slicing ham. Dietary Aide (DA) #497 was not wearing any hair restraint with long hair exposed. In addition, the following was observed: 1. A large bin of onions was uncovered and stored on the bottom shelf under the food preparation table. 2. A box of frozen green vegetables was on a shelf next to frozen meat in the walk-in freezer. 3. A bag of pepperoni dated 03/18/22 in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-05-20 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, facility policy review, review of guidelines from the Centers for Disease Control and Prevention the facility failed to maintain clean fans in the clean linen areas of the laundry rooms, failed to ensure proper use of Personal Protective Equipment (PPE) by staff in a transmission based precaution room for Resident #23 and throughout the facility and failed to ensure staff practiced proper hand hygiene during medication administration and food service for Residents #7, #29, #46, #50 and #220. This affected six residents (#7, #23, #29, #46, #50 and #220) and had the potential to affect all 68 residents residing currently residing in the facility. Findings include: 1. Observation on 05/17/22 at 10:07 A.M. of the clean laundry folding area revealed a box fan sitting on the countertop with heavily soiled fan blades and debris attached to the front of the fan which was pointed toward shelves holding clean laundry items. Interview at the time of the observation with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-20 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, interview, and review of facility policy, the facility failed to notify the State Long Term Care Ombudsman of the transfer and discharge for Resident #68 and failed to provide written notification of transfer and discharge and bed-hold policy to Resident #68's representative. This affected one of one residents reviewed for hospitalization. The facility census was 68. Findings include: Review of the medical record for Resident #68 revealed an admission date of 11/10/21 and a discharge date of 03/11/22. Diagnoses included acute respiratory failure with hypoxia, acute kidney failure, urinary tract infection, COVID-19, type 2 diabetes, atrial fibrillation, heart failure, and senile degeneration of the brain. Review of the discharge Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 12 indicating moderate cognitive impairment. She required extensive assistance of two staff members for bed mobility, toilet use, dressing,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-20 · tag F0640 — isolatedEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview and facility policy review the facility failed to submit Minimum Data Set 3.0 assessments timely. This affected two residents (Resident #1 and #2) of three reviewed (Resident #1, #2, and #3). The facility census was 68. Findings include: 1. Review of the medical record for Resident #1 revealed an admission date of 07/26/21 with diagnoses of hemiplegia and hemiparesis following cerebral infarction affecting non-dominant left side, essential primary hypertension, and major depressive disorder. Review of the quarterly Minimum Data Set (MDS) for Resident #1 with an Assessment Reference Date (ARD) of 12/31/21 revealed it was completed on 01/13/22. A modification of the quarterly MDS with an ARD date of 12/31/21 revealed it was was completed on 01/14/22. The assessment not submitted as required until 05/18/22. Interview on 05/19/22 at 12:46 P.M. with MDS Registered Nurse (RN) #413 confirmed Resident #1's MDS modification was completed on 01/14/22 but was not encoded and transmitted until 05/18/22 and was late. 2. Review of medical record for Resident #2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-20 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, interview and review of facility policy the facility failed to develop a comprehensive person-centered care plan timely after admission. This affected one resident (Resident #316) of seven residents (Residents #1, #18, #26, #49, #51, #67 and #316) reviewed. The facility census was 68. Findings include: Review of the medical record for Resident #316 revealed and admission date of 04/15/22 and diagnoses including type II diabetes mellitus without complications, hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left non-dominant side, adult failure to thrive and epilepsy. Review of the minimum data set (MDS) 3.0 assessment dated [DATE], revealed Resident #316 was alert and oriented, had adequate hearing, usually understands others, had unclear speech, and was sometimes understood. Functionally, Resident #316 required one-person extensive assist for bed mobility, transfers, dressing, toileting and bathing, and locomotion on and off the unit. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-20 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to timely revise care plans following a change in resident status and failed to provide care conferences as required. This affected three (Residents #24, Resident #26 and #49) of eight residents (Residents #1, #18, #24, #26, #49, #51, #67, and #316) reviewed for care plans. The facility census was 68. Findings include: 1. Resident #49 was admitted to the facility on [DATE] with diagnoses of hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting right non-dominant side, dysphagia following unspecified cerebrovascular disease, irritable bowel syndrome and gastro-esophageal reflux disease. Review of the modified quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #49 was rarely/never understood and required two staff assistance for activities of daily living (ADLs). Review of a progress note dated 12/12/21 revealed the resident had one or more falls in the last 2- 6 months. Resident #49 had a fall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-05-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview the facility failed to ensure Resident #59 kept all smoking materials at the nurses' station as assessed and care planned. This affected one (Resident #59) of four residents (Resident #39, Resident #44, Resident #55 and Resident #59) reviewed for smoking. Findings include: Review of the medical record for Resident #59 revealed an admission date of 06/01/21. Diagnoses included type two diabetes mellitus, schizophrenia and anxiety disorder. Review of the care plan dated 07/08/21 revealed Resident #59 was to maintain a safe environment while smoking. Interventions included for him to keep smoking materials at the nurses' station. Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #59 was cognitively intact. He required supervision for his activities of daily living. Review of the smoking assessment dated [DATE] revealed Resident #59 was able to smoke with supervision and needed assistance with lighting cigarettes. Materials were to be kept at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-05-20 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review the facility failed to ensure residents' monthly weights were consistently obtained for adequate monitoring of resident nutritional status. This affected three (Residents #26, #49 and #51) of seven residents (Resident #1, #18, #26, #49, #51, #67, and #316) reviewed for nutrition. 1. Resident #26's medical record revealed an admission date of 04/06/20 and diagnoses of chronic obstructive pulmonary disease, vascular dementia with behavioral disturbance, epilepsy, and stage III kidney disease. Review of Resident #26's physician orders dated 04/20/22 revealed to obtain weights monthly. Review of Resident #26's weights revealed a weight of 202.5 pounds (#) on 11/05/21, 204# on 12/27/21, 204.4# on 01/03/22, 197.6# on 02/02/22, and 188.5# on 04/12/22. There was no weight recorded for March or May of 2022. There was a weight loss over three months from 01/10/22 to 04/12/22 of 14.9# which was 7.8 percent (%). Interview on 05/17/22 at 1:54 P.M. with Registered Dietitian…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2019-06-06 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure the dietary department had adequate staffing to carry out dietary services. This had the potential to affect all 91 residents residing in the facility. Findings include: Tour of the facility with the Housekeeping/Laundry Supervisor on 06/03/19 at 9:07 A.M. and Culinary Supervisor #103 on 06/03/19 at 9:15 A.M., 06/03/19 at 11:15 A.M., and 06/05/19 at 9:50 A.M. revealed the following: a. Free standing water and black debris was observed in a tan trash can, which also did not have a liner. b. The handwashing sink was stained, soiled, and had a buildup of loose debris. c. The ice machine vent was covered with dust and debris. The floor around the ice machine had loose paper, loose debris, and dust. d. The walk-in refrigerator had a spilled red substance. e. The metal storage carts had dishes and pans placed in free standing water near the large exhaust fan. f. The large exhaust fan screen was covered with dust and debris. g. Five long large metal pans…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2019-06-06 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure food was stored and prepared under sanitary conditions. This had the potential to affect all 91 residents who were served meals prepared in the facility kitchen. Findings include: Tour of the facility with the Housekeeping /Laundry Supervisor on 06/03/19 at 9:07 A.M. and Culinary Supervisor #103 on 06/03/19 at 9:15 A.M., 06/03/19 at 11:15 A.M., and 06/05/19 at 9:50 A.M. revealed the following: a. Free standing water and black debris was observed in a tan trash can, which also did not have a liner. b. The handwashing sink was stained, soiled, and had a buildup of loose debris. c. The ice machine vent was covered with dust and debris. The floor around the ice machine had loose paper, loose debris, and dust. d. The walk-in refrigerator had a spilled red substance. e. The metal storage carts had dishes and pans placed in free standing water near the large exhaust fan. f. The large exhaust fan screen was covered with dust and debris. g. Five long large metal pans were stored with a greasy substance on the outside, which…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2019-06-06 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to ensure the food delivery system was working properly in order to assure hot food temperatures were maintained during meal service. This had the potential to affect all 91 residents receiving meals served from the facility kitchen. Findings include: Interview with the resident group on 06/06/19 at 1:30 P.M. revealed Residents #37, #56, #72, #95 complained of meals which were cold or lukewarm when served to them. On 06/03/19 from 11:38 A.M. to 12:30 P.M., observation of the plate warmer used during meal service in the kitchen revealed the warmer was flashing an error message and not beeping when the plate had been warmed. Interview with Culinary Supervisor #103 at the time of the observation revealed the plate warmer was not working properly.
- Potential for harm · Ecited before2019-06-06 · tag F0656 — failed to write and follow a full care plan — patternDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to develop and implement care plans for Resident #63 for a palm enabler, Resident #53 for anticoagulant use, and for Resident #57 for sleep apnea. This affected three of 19 residents reviewed for the development and implementation of care plans. The facility census was 91. Findings include: 1. Review of Resident #57's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses of atrial flutter, chronic obstructive pulmonary disease, heart failure, alcohol dependence with withdrawal. type II diabetes, opioid abuse, obstructive sleep apnea, and depressive disorders. Review of Resident #57's quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident as independent with set up only to minimal assist for activities of daily. Resident #57's medical record revealed no plan of care that addressed the resident's diagnosis of sleep apnea or for the use of oxygen. Interview with Registered Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-06-06 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to revise the plan of care for Resident #8 for activities of daily living (ADL) and for Resident #38 for dialysis and nutritional needs, and failed to include Resident #79's son during the plan of care meetings. This affected two (Residents #8 and #38) of 29 resident (#5, #7, #8, #22, #28, #29, #30, #34, #38, #47, #49, #51, #52, #53, #54, #57, #59, #62, #63, #67, #69, #71, #75, #79, #87, #88, #89, #91, and #290 ) were reviewed for care plans, and one (Resident #79) of three residents (#18, #71, #79) reviewed for participation in care plan meetings. Findings include: 1. Resident #8 was admitted to the facility on [DATE] with diagnoses of acute pulmonary edema, altered mental status, reduced mobility, cerebral infarction, hypertension, chronic respiratory failure, rheumatic mitral stenosis, diabetes, polyneuropathy, atrial fibrillation, depression, pain, hemiplegia affecting the left side, acquired deformity of the head, and muscle weakness. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-06-06 · tag F0741 — failed to have staff trained for behavioral health — patternEnsure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview, the facility failed to ensure there was adequate staffing to provide for the direct care needs of the residents. This affected 26 (Residents #4, #5, #12, #18, #22, #28, #30, #31, #34, #37, #38, #47, #49, #53, #54, #56, #57, #63, #69, #71, #72, #73, #75, #83, #95, and #29) residents, and had the potential to affect the remaining 65 residents. The facility census was 91 residents. Findings include: During individual resident interviews on 06/03/19 and 06/04/19 with Residents #4, #5, #12, #22, #28, #30, #31, #34, #38, #47, #49, #53, #54, #57, #63, #69, #73, #75, #83, and #29, as well as during the group interview on 06/06/19 at 2:10 P.M. which included Residents #37, #56, #72, and #95), it was revealed that there were not enough staff to meet their needs citing lack of showers, call light response time, and having beds made. Family members of residents #18 and #71 also complained of insufficient staff to meet resident care needs. Confidential interview across all shifts on all days of the survey with seven staff revealed there were not enough…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2019-06-06 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure medications stored in the medication room and the first floor medication cart were not expired. This affected three (Residents #37, #43, and #72), and had the potential to affect all 91 facility residents. Findings include: 1. On [DATE] at 8:15 A.M. during the medication administration task one plastic bottle of aspirin 81 milligrams (mg) was observed with an expiration date of 04/2019. Registered Nurse (RN) #3 administered oral medications to Resident #37 including one 81 mg aspirin tablet. RN #3 dispensed the aspirin in the medication cup and proceeded to enter Resident #37's room to administer the medication. The surveyor stopped RN #3 and verified the plastic bottle of aspirin 81 mg used to dispense Resident #37's 81 mg aspirin tablet had expired on 04/2019. RN #3 verified there were 118 aspirin tablets left in the plastic bottle containing a total of 300 aspirin tablets when opened. A review of Resident #43's, Resident #37's and Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-06 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure privacy during incontinence care for Resident #59. This affected one resident of 19 sampled residents. The facility census was 91. Findings include: Review of Resident #59's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including Alzheimer's Disease, full bowel incontinence, spinal stenosis, dementia without behavioral disturbance, diverticulosis of large intestine, cachexia, and muscle wasting and atrophy. Review of Resident #59's quarterly Minimum Data Set 3.0 assessment dated [DATE] revealed the resident required and extensive assist of two persons for bed mobility. Resident #59 required total dependence of two persons for transfers and total dependence of one person for toilet use and personal hygiene. Review of Resident #59's plan of care dated 08/27/18 revealed the resident had bowel incontinence related to functional incontinence. Resident #59's goal indicated the resident will be maintained in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-06 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview, the facility failed to maintain resident rooms in good repair for Residents #28, #38, and #75. This affected three of 19 sampled residents whose rooms were observed. The facility census was 91. Findings include: Tour of the facility with the Maintenance Director on 06/06/19 at 1:30 p.m. revealed the following: 1. In Resident #38's room, on the wall behind the head of the bed, about a foot from the floor, the wall paper and the drywall were gouged. 2. In Resident #28's room, there was wall paper coming off the wall to the right side of his bed. 3. In Resident #75's room, there was wall paper coming off the wall and the wall had gouges in it. Interview with the Maintenance Director on 06/06/19 at 1:30 P.M. verified the disrepair of the walls in the rooms including gouges and wall paper coming off the walls. This deficiency is a recite to the complaint survey completed on 05/01/19.
- Potential for harm · D2019-06-06 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure an accurate comprehensive was completed for Resident #7. This affected one of 29 (#5, #7, #8, #22, #28, #29, #30, #34, #38, #47, #49, #51, #52, #53, #54, #57, #59, #62, #63, #67, #69, #71, #75, #79, #87, #88, #89, #91, #290 ) residents who were reviewed for comprehensive assessments. Findings include: Resident #7 was admitted to the facility on [DATE] with diagnoses that included multiple sclerosis, dementia, chronic pain syndrome, metabolic encephalopathy, trigeminal neuralgia, major depressive disorder, and anxiety. Review of the quarterly comprehensive assessment dated [DATE] and 05/05/19 documented the resident as not receiving Hospice and End of Life care. Review of the physicians orders revealed the resident was admitted to hospice care on 09/27/17 with the admitting diagnosis of multiple sclerosis, dementia and chronic pain. On 06/05/19 at 10:32 A.M. Registered Nurse (RN) #3 verified Resident #7 continued with hospice services…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-06-06 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to provide interventions for decline in eating ability for Resident #8. This affected one (Resident #8) of five residents reviewed for activities of daily living. The facility census was 91. Findings include: 1. Resident #8 was admitted to the facility on [DATE] with diagnoses of acute pulmonary edema, altered mental status, reduced mobility, cerebral infarction, hypertension, chronic respiratory failure, rheumatic mitral stenosis, anemia, diabetes, polyneuropathy, atrial fibrillation, depression, pain, hemiplegia affecting the left side, dysphagia, acquired deformity of the head, and muscle weakness. Review of the Comprehensive assessments dated 04/12/18 and 09/21/18 revealed the resident had a decline in eating ability from set-up assistance to extensive assistance of one staff. Review of physician orders dated 08/09/18 revealed the resident was to receive a regular textured carb controlled diet, and the last speech therapy order for evaluation and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-06-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to ensure adequate supervision for Resident #59 to prevent falls. This affected one of two residents reviewed for accidents. Findings include: Review of Resident #59's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including Alzheimer's Disease, full incontinence of the bowel, spinal stenosis, dementia without behavioral disturbance, diverticulosis of large intestine, cachexia, and muscle wasting and atrophy. Review of Resident #59's quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident required extensive assist of two persons for bed mobility. Resident #59 required total dependence of two persons for transfers and total dependence of one person for toilet use and personal hygiene. Review of Resident #59's plan of care dated 03/16/19 revealed the resident was at risk for falls due to decreased mobility with a goal to minimize risk for falls. Interventions included to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-06-06 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and review of the facility policy and procedure, the facility failed to ensure infection control standards were followed during incontinence care and wound care. This affected one (Residents #22) of two residents reviewed for wound care and one (Resident #59) resident observed for incontinence care. The facility census was 91 residents. Findings include: 1. Resident #22 was admitted to the facility on [DATE] with diagnoses including a bacterial infection, pulmonary disease, severe protein-calorie malnutrition, osteoarthritis, muscle weakness, peripheral vascular disease, and fibromyalgia. A review of Resident #22's clinical record indicated a pressure ulcer was present upon admission on the left outer ankle. On 05/25/19 the skin assessment indicated venous stasis ulcers were present on both lower extremities on the inner calf area. Wound treatments were provided daily. Resident #22's physician order dated 04/16/19 indicated to clean the venous stasis ulcer wounds and left lateral…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$299,782 in federal fines across 5 penalties.
- $191,779 — penalty dated 2025-08-20
- $16,396 — penalty dated 2025-04-09
- $16,801 — penalty dated 2024-05-24
- $11,023 — penalty dated 2024-01-18
- $63,783 — penalty dated 2024-01-18
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| KATZ, LARRY | Individual | DIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/31/2021 |
| BONYO, BENSON | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 12/01/2021 |
| PARKES, MATTHEW | Individual | MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/11/2025 |
CMS files one row per role, so the 12 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $264K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OH
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365316. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-02-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.