Regency Care Of Copley

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 42% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 70 beds and averages 49.5 residents a day — about 71% occupied, or roughly 20 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.94 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.00 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.43 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.35 hrs/resident/day on weekends vs 4.18 on weekdays — 20% thinner on weekends — a notable drop. RN hours go from 1.05 to 0.85 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

26 citations, most serious first. The 10 most serious are shown; the remaining 16 are one tap away and print in full.

• Potential for harm · Dcited before2025-12-02 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
  Provide care and assistance to perform activities of daily living for any resident who is unable.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to provide adequate and timely activities of daily living (ADL) care for dependent residents. This affected one resident (#42) of three residents observed and reviewed for ADL care. The facility census was 51.Findings include: Review of Resident #42 ' s medical record revealed an admission date of 10/25/24. Diagnoses included quadriplegia, muscle weakness, and anoxic brain injury.Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #42 had no cognition score as the resident was noted to be rarely/never understood. Resident #42 was dependent with toileting and bed mobility and was incontinent of bowel and bladder.Review of the care plan dated 07/14/25 revealed Resident #42 was dependent with bathing and care. Interventions included to turn and reposition as needed and to provide two staff assistance with bathing.Observation on 12/01/25 at 8:41 A.M. reveled Resident #42 was in bed on her left…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2025-12-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
  Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and facility policy review, the facility failed to provide timely incontinence care to residents. This affected two residents (#27 and #42) of three residents observed and reviewed for incontinence care. The facility census was 51.Findings include:1.Review of Resident #27's medical records revealed an admission date of 11/14/24. Diagnoses included stroke with left-sided weakness, muscle weakness, and need for personal care assistance.Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #27 had impaired cognition. Resident #27 was dependent on staff for toileting and was noted to be incontinent of bowel and bladder.Review of the care plan dated 11/17/25 revealed Resident #27 had activities of daily living deficits. Interventions included to provide toileting assistance as required.Observation on 12/01/25 at 8:45 A.M. revealed Resident #27's call light was active. Upon entering Resident #27's room, an odor of stool was detected and…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-08-12 · tag F0610 — failed to investigate and act on abuse reports — isolated
  Respond appropriately to all alleged violations.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview, review of nursing schedules for 07/15/25 through 07/21/25, review of the purchase order and receipt from facility maintenance, review of facility policies, and review of the facility investigation of self-reported incident (SRI) number 263186, the facility failed to ensure a thorough investigation and documentation was completed related to allegations of inadequate care of Resident #4 who had a tracheostomy. This affected one (Resident #4) of two residents reviewed for tracheostomy care and had the potential to affect two (Residents #4 and #23) identified by the facility with tracheostomies. The facility census was 46. Findings include:Review of the medical record for the Resident #4 revealed an admission date of 01/10/25 with diagnoses including acute respiratory failure with hypoxia, cerebral infarction, type two diabetes mellitus, atrial fibrillation, paranoid schizophrenia, post-traumatic subdural hemorrhage, lymphangioma, sepsis, encephalopathy, gastrostomy…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-08-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
  Provide safe and appropriate respiratory care for a resident when needed.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, medical record review, review of facility policies, and review of the facility investigation of self-reported incident (SRI) number 263186, the facility failed to ensure appropriate care and services were provided to Resident #4, who had a tracheostomy. This affected one resident (Resident #4) of two residents (residents #4 and #23) who were reviewed for appropriate tracheostomy care. The facility census was 46. Review of the medical record for Resident #4 revealed an admission date of 01/10/25 with diagnoses including acute respiratory failure with hypoxia, cerebral infarction, type two diabetes mellitus, atrial fibrillation, paranoid schizophrenia, post-traumatic subdural hemorrhage, lymphangioma, sepsis, encephalopathy, gastrostomy status, and encounter for attention to tracheostomy. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment completed on 07/10/25 revealed Resident #4 had severely impaired cognition and was dependent for all activities of daily living (ADL),…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-04-16 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interviews, the facility failed to provide adequate supervision to prevent exit seeking behavior and elopement for Resident #40 and a fall for Resident #11. This affected two (Residents #11 and #40) of two residents reviewed for accident hazards. The facility census was 51. Findings include: 1. Review of the medical record for Resident #40 revealed an admission date of 03/01/24 with diagnosis including late onset Alzheimer's Disease, dementia, anxiety and depression. Her medical record contained a photograph so that she was identifiable to staff. Review of the admission Elopement assessment dated [DATE] revealed Resident #40 was mobile and had unsafe wandering prior to coming to the facility. Review of the Elopement assessment dated [DATE] revealed Resident #40 was at risk for elopement due to being cognitively impaired, making poor decisions, exit seeking and having a history of an actual elopement or unsafe wandering. Review of the physician's orders dated 03/04/24…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2022-10-07 · tag F0812 — failed to store, cook, and serve food safely — pattern
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview and observation, the facility failed to ensure the kitchen was maintained in a clean, sanitary manner. This had the potential to affect 47 of the 49 residents, excluding Resident #18 and Resident #39, who received nothing by mouth. Findings included: Observation of the kitchen on 10/03/22 at from 9:30 A.M. to 10:15 A.M. revealed the following: - Dietary Aide #522 was standing inside kitchen by the entrance door with no hairnet on. - The hood above the stove had brown drip spots on the outside of it - The wall behind the stove had numerous amount of brown drip stains on it. - [NAME] colored stains were noted on the outside of the upper steamer. - In the walk in cooler, there was a plastic canister with strawberry glaze in it that was not dated - There was paper, dirt and debris noted under the main freezer - The counter across from the stove that had a shelve below it was noted to have large bowls, and metal baking sheets and the shelve was noted to have a white colored shelve paper on it that had brown stains, and food crumbs on it. - Observation of the large…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2022-10-07 · tag F0880 — failed to prevent and control infections — pattern
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, medical record review, and policy review, the facility failed to ensure proper infection control was maintained throughout the facility related to COVID-19 and catheter care. This affected 41 of 49 residents residing in the facility as eight residents were identified as COVID-19 positive (Resident #1, #33, #40, #19, #150, #5, #45, #16). Findings include: 1. Review of Resident #150 medical record revealed an admission date of 09/09/22. Review of Resident #150's October 2022 physician orders revealed an order dated 09/26/22 for the resident to be on droplet precaution isolation every shift for 10 days due to being positive for COVID-19. Observation on 10/03/22 at 11:54 A.M. revealed State Tested Nursing Aide (STNA) #566 walk into Resident #150's room without eye protection, collected trash, removed her gown and gloves, exited the room, and walked down the hall. Upon exiting the room she did not put on a clean N-95 Mask. Interview on 10/03/22 at 11:55 A.M. with STNA #566 confirmed that she did not have eye protection on when entering Resident #150's…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2022-10-07 · tag F0887 — pattern
  Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on interview, record review, and policy review, the facility failed to timely vaccinate residents for COVID-19 after consents were signed to receive the vaccine. This affected four residents (Resident #19, Resident #29, Resident #33, and Resident #48) out of five unvaccinated residents reviewed for vaccinations. Findings include: 1. Review of Resident #19's medical record revealed an admission date of 04/29/22. Review of Resident #19's COVID=19 immunization form revealed a consent was signed on 04/29/22 verifying the resident wanted to receive the COVID-19 vaccine. Review of the Resident #19's nursing notes revealed the resident tested positive for COVID-19 on 09/26/22 and was unvaccinated against COVID-19. Interview on 10/06/22 at 10:52 A.M. with Director of Nursing (DON) confirmed Resident #19 did not timely receive COVID-19 vaccinations after consenting to receive the vaccinations. 2. Review of Resident #29's medical record revealed an admission date of 08/08/22. Review of Resident #29's COVID-19 immunization form revealed a consent was signed on 08/19/22 verifying the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2022-10-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
  Provide appropriate pressure ulcer care and prevent new ulcers from developing.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, interview, medical record review, and policy review, the facility failed to thorough assess Resident #33's pressure ulcer, notify the physician of the pressure ulcer, and timely initiate wound treatment. This affected one resident (Resident #33) out of two residents reviewed for pressure ulcers. Findings include: Review of Resident #33 medical record revealed an admission date of 05/19/22 with diagnoses including morbid obesity due to excess calories, diabetes mellitus type two, and stage four pressure ulcer to the residents coccyx. Review of Resident #33's Nursing Note, dated 6/30/2022, revealed the nurse was notified of open areas to the residents buttocks. The resident's left buttock area measured 1.6 centimeter (cm) by 1.6 cm and an open area on right buttock measured 0.5 cm x 2.0 cm. The areas were cleaned and cream applied. The note did not indicate the physician or family were notified. Review of Resident #33's June and July 2022 Physician orders revealed that the facility did not seek treatment for the residents open areas until 07/04/22. Orders…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2022-10-07 · tag F0693 — failed to provide proper feeding-tube care — isolated
  Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review, observation, and interview, the facility failed to ensure Resident #18's head was elevated per the physician's order while receiving continuous tube feeding. This affected one resident (Resident #18) of one resident reviewed for enteral feedings. Findings include: Review of the medical record for Resident #18 revealed an admission date of 03/09/18 with diagnoses including dysphagia (difficulty swallowing), anoxic brain damage (damage due to lack of oxygen) and quadriplegia (paralysis to all four limbs). Review of the physician's order dated 03/13/22 revealed she had an order for Isosource enteral feed (type of tube feeding) to run at 50 milliliters (mL) per hour continuous via peg tube. Resident #18 also had a physician's order dated 08/05/22 for the head of the bed to be elevated 30 to 45 degrees when not providing care to prevent aspiration from tube feeding. Review of her care plan dated 03/14/18 revealed Resident #18 required a tube feeding via peg tube related to anoxic brain damage and inability to swallow effectively. Interventions included to have the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

• Medicare payment denial — starting 2024-06-14 for 19 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

CMS files one row per role, so the 10 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $895K paid to related parties — landlords or management companies under common ownership — equal to about 13% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH