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Beachwood Pointe Care Center

23900 Chagrin Blvd, Beachwood, OH 44122 · For profit - Corporation · 120 certified beds · (216) 464-1000 Medicare & Medicaid certified

Call the home — (216) 464-1000 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0607, F0609, F0610) — most recent Oct 20241 Medicare payment denial
Insights

The public record raises real questions here. Weigh the concerns below carefully.

Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (46) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (68%) runs well above the national median (45%)
  • about 19% of its spending goes to commonly-owned related companies
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
25101 Chagrin Blvd · (216) 359-1734 · Call to confirm hours
Pharmacy
24200 Chagrin Blvd · (216) 831-6466 · Call to confirm hours
Grocery
24601 Chagrin Blvd · (216) 831-3535 · Call to confirm hours
Park
21400 Chagrin Blvd · (216) 491-1400 · Typically dawn to dusk
Place of worship
23711 Chagrin Blvd · (216) 647-4884

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased3.2%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight6.3%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms61.4%30.1%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.5%3.2%3.3%better
Long-stay residents whose ability to walk worsened1.3%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication13.8%25.5%18.9%better
Long-stay residents given the seasonal flu vaccine94.0%94.5%95.3%typical
Long-stay residents with pressure ulcers3.7%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control26.8%21.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table5.9%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication2.0%1.2%1.4%worse
Short-stay residents given the seasonal flu vaccine19.8%75.6%79.4%worse
Short-stay residents rehospitalized after admission37.9%24.9%22.6%worse
Short-stay residents with an outpatient ER visit7.7%12.9%12.0%better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.0%U.S. median 10.7%
Went back to hospital
52.2%U.S. median 56.6%
Met the expected recovery
0.17U.S. median 0.31
Therapy hours / resident / day
0.07hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.04hours / resident / day
Speech therapy

Met the expected recovery: 52.2% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 46 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.17 therapist hours per resident per day in 2026Q1 — more than 15% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 24% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.0%CMS range 6.5–14.510.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge52.2%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge54.4%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge54.4%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting100.0%100.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.991.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.35
RN hours/ resident / day
0.98
LPN hours/ resident / day
1.76
Aide hours/ resident / day
3.08
Total nurse hours/ resident / day
0.18
RN hoursweekends
67.8%
Total nursing turnover
62.5%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 99.6 residents a day — about 83% occupied, or roughly 20 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.08 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.35 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.76 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.86 hrs/resident/day on weekends vs 3.17 on weekdays — 10% thinner on weekends. RN hours go from 0.41 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 68% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2024-07-23)
2
at the previous standard inspection (2022-04-11)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

46 citations, most serious first. The 10 most serious are shown; the remaining 36 are one tap away and print in full.

  • Potential for harm · Dcited before2026-02-05 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observations, interview and facility policy review, the facility failed to ensure a sanitary resident environment. The affected two (Residents #17 and #30) of three residents observed for environment. This had the potential to affect all residents residing on the first and second floor who utilized the second-floor shower. The facility census was 101.Findings include:Review of the medical record for Resident #17 revealed an admission date of 12/24/25. Diagnoses included type two diabetes, chronic pain, anxiety disorder, muscle weakness, and age-related nuclear cataract, bilateral.Review of the quarterly Minimum Data Set (MDS) assessment, dated 01/06/26, revealed Resident #17 had intact cognition. The resident required substantial assistance for bed mobility and transfers. Resident #17 utilized an electric wheelchair.Observations of the facility on 02/03/26 at 8:08 A.M. noted the hallway for rooms 110 through 122 were heavily soiled with salt from snow, gum, dried stains, and other miscellaneous debris. These findings were verified by Certified Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-05 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview and facility policy review, the facility failed to ensure plans of care were created and/or revised in a timely manner. This affected one (Resident #17) of three residents reviewed for care plans. The facility census was 101.Findings include:Review of the medical record for Resident #17 revealed an admission date of 12/24/25. Diagnoses included type two diabetes, chronic pain, anxiety disorder, muscle weakness, and age-related nuclear cataract, bilateral.Review of the quarterly Minimum Data Set (MDS) assessment, dated 01/06/26, revealed Resident #17 had impaired cognition and required substantial assistance for bed mobility and transfers. Resident #17 utilized an electric wheelchair. Resident #17 experienced frequent incontinence of bowel and bladder.Review of the plans of care noted the facility created plans of care dated 12/24/25 for malnutrition and activities.Interview on 02/05/26 at 3:50 P.M., the MDS Nurse #406 stated the plans of care should be created when the resident is admitted .Further review of plans of care dated 02/03/26 for Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, interview and facility policy review, the facility failed to ensure incontinence care was completed as ordered and as needed. This affected two (Resident #5 and Resident #17) who were dependent on staff for care of three residents reviewed for incontinence care. The facility census was 101.Findings include:1. Review of the medical record for Resident #5 revealed an admission date of 02/23/24. Diagnoses included spastic hemiplegia affecting right dominant side, osteoarthritis and hypertension.Review of the plan of care dated 12/11/24 noted Resident #5 had episodes of incontinence related to aging process. Interventions included checking resident every two hours and assisting with toileting as needed and providing peri-care after each incontinent episode.Review of the quarterly Minimum Data Set (MDS) assessment, dated 12/11/25, revealed Resident #5 had impaired cognition. The resident was dependent on staff for all activities of daily living. Resident #5 utilized an electric wheelchair. Resident #5 experienced frequent incontinence of bowel and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-05 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, interview and facility policy review, the facility failed to ensure physician orders were updated and blood glucose levels were monitored appropriately. This affected one (Resident #17) of three residents reviewed for physician orders. The facility census was 101.Findings include:Review of the medical record for Resident #17 revealed an admission date of 12/24/25. Diagnoses included type two diabetes, chronic pain, anxiety disorder, muscle weakness, and age-related nuclear cataract, bilateral.Review of the quarterly Minimum Data Set (MDS) assessment, dated 01/06/26, revealed Resident #17 had intact cognition. The resident required substantial assistance for bed mobility and transfers and utilized an electric wheelchair.Review of the plan of care dated 02/03/26 noted Resident #17 had diabetes mellitus two and was insulin dependent. Interventions included administering diabetes medications as ordered by the physician and monitoring side effects and effectiveness.Review of blood glucose monitoring dated 01/19/26 through 02/02/26 noted staff checked…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-09-16 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation ,staff interview and facility policy review, the facility failed to ensure the dumpster/refuse area was maintained in a clean and sanitary condition. This had the potential to affect all residents residing in the facility. The facility census was 102.Findings include:Observation on 09/09/25 at 10:45 A.M. of the facilities outside dumpster area revealed various loose rubbish around and underneath the stairs leading to the dumpster. The Administrator confirmed the observation and stated maintenance is supposed to clean the area week following the dumpster being emptied to prevent rodents.Review of the undated facility policy called; Disposal of Garbage and Refuse revealed the facility shall properly dispose of kitchen garbage and refuse. Storage areas, enclosures, and receptacles for refuse shall be maintained in good repair and cleaned at a frequency necessary to prevent them from developing a buildup of soil or becoming an attractant for insects and rodents.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-09-16 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and policy review, the facility failed to maintain a clean and homelike environment. This had the potential to affect all residents residing in the facility. The facility census was 102.Findings include:On 09/09/25 between 10:00 A.M. and 12:30 P.M. an initial tour of the building was conducted. room [ROOM NUMBER] was noted with visible dirt at the door threshold. The resident lounge on the second floor was noted to have a floor with visible dirt and debris. The garbage can was overflowing. The common bathroom on the second floor was noted to have caked hair and visible dirt under the sink in the back right hand side of the floor. There was a stained ceiling tile. There was plastic tape hanging from the overhead light. The mirror was chipped and broken. The elevator threshold was caked with visible dirt and debris. There was built up, visible dust on all baseboards on all units. room [ROOM NUMBER] was missing the baseboard behind the bed headboard exposing the wall. Peeling paint…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-16 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, review of facility menus, and facility policy review, the facility failed to ensure the registered dietitian approved dietary menus were followed and the facility did not run out of menu items during service as required. This had the potential to affect 99 residents receiving meals from the facility. The facility indicated that three residents (Residents #6, #23, and #66) were receiving nothing by mouth from the kitchen. The facility census was 102.Findings include:Review of the facility provided menu for week three lunch for Thursday 09/11/25 revealed Chinese pepper steak, fried rice, oriental blend vegetables, iced mandarin orange cake and choice of milk and other beverage were being served.Observation on 09/11/25 at 12:13 P.M. of lunch tray line revealed pepper steak, oriental mixed vegetables, white rice mixed with peas, carrots and corn, ground chicken, pureed chicken, pureed vegetables, pureed bread, white rice, and diced chicken with mixed vegetables with chicken gravy. Review of menu production sheets revealed regular diets were to get six…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-16 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and review of facility policies the facility failed to ensure palatable meals were served for resident meals. This had the potential to affect all residents receiving meals from the facility. The facility indicated three residents (Residents #6, #23, and #66 received nothing by mouth). The facility census was 102.Findings include:Review of the facility provided menu for week three lunch for Thursday 09/11/25 revealed Chinese pepper steak, fried rice, oriental blend vegetables, iced mandarin orange cake and choice of milk and other beverage.Observation on 09/11/25 at 12:13 P.M. of lunch tray line revealed pepper steak, oriental mixed vegetables, white rice mixed with peas, carrots and corn, ground chicken, pureed chicken, pureed vegetables, pureed bread, white rice, and diced chicken with mixed vegetables with chicken gravy. Review of menu production sheets revealed regular diets were to get six ounces (oz) of pepper steak with onion and green pepper, four ounces of fried rice, four ounces of oriental blend vegetables, and one slice (1 1/2 inch x…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-16 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and review of facility kitchen cleaning schedules, and facility policies the facility failed to ensure a clean and sanitary kitchen was maintained as required. This had the potential to affect 99 residents in the facility receiving meals from the kitchen. The facility identified three residents (Resident #6, #23, and #66) who received no food by mouth. Additionally, the facility failed to ensure appropriate monitoring and safe storage of outside foods for residents. This had the potential to affect 36 residents residing on the second floor (Residents #38, #39, #40, #41, #42, #43, #44, #45, #46, #47, #48, #49, #50, #51, #52, #53, #54, #55, #56, #57, #58, #59, #60, #61, #62, #63, #64, #65, #67, #68, #69, #70, #71, #72, #73, and #74) residing in the facility. The facility indicated Resident #66 received nothing by mouth. The facility census was 102.1.Initial kitchen tour on 09/09/25 at 10:05 A.M. completed with Food Service Director (FSD) #344 revealed six packages of 12 count dinner rolls with best buy date of 09/06/25, 12 count hot dog buns with best…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-16 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, observations, interviews, review of facility menus, spreadsheets, and facility policy revealed the facility failed to ensure four residents (Residents #36, #80, #82 and #99) received the physician ordered pureed diet as required. The facility indicated there were three residents (Residents #6, #23, and #66) who received nothing by mouth. The facility census was 102.Findings include:Review of the medical record for Resident #99 revealed and admission date of 01/31/22. Diagnoses included but were not limited to unspecified dementia with agitation and seizures. Review of the physician order dated 01/31/22 for Resident #99 revealed an order for a regular pureed diet with thin liquids.Review of the 08/16/25 quarterly Minimum Data Set (MDS) 3.0 for Resident #99 revealed severe cognitive impairment and she required maximum staff assistance for eating.Review of the facility provided menu for week three lunch for Thursday revealed Chinese pepper steak, fried rice, oriental blend vegetables, iced mandarin orange cake and choice of milk and other beverage.Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 36 citations
  • Potential for harm · D2025-01-16 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to timely reorder medications to avoid missed doses. This affected one resident (Resident #32) of three residents reviewed for pharmacy services. The total census was 105. Findings include: Record review of Resident #32 revealed an admission date of 08/22/23 with diagnoses including schizophrenia, diabetes, and breast cancer. Resident #32 had an order dated 12/13/24 and a previous order lasting from 09/05/23 to 12/13/24 for Verzenio (a medication for breast cancer) 150 milligram tablets to be given twice per day. Review of the December medication administration record revealed she did not receive doses of Verzenio on the mornings of 12/12/23 through 12/14/23. Progress notes on 12/12/24 and 12/13/24 revealed the medication was not at the facility. No physical effect on the resident was noted. Interview with Resident #32 on 01/15/25 at 9:44 A.M. revealed she had no knowledge of missed medications. Interview with Registered Nurse (RN) #202 on 01/15/25 at 9:54 A.M. revealed Resident #32's Verzenio was delivered from an outside…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-16 · tag F0914 — isolated
    Provide bedrooms that don't allow residents to see each other when privacy is needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide privacy curtains in shared rooms. This affected two (Resident #5 and #82) of six residents reviewed for privacy. The total census was 105. Findings include: Record review of Resident #82 revealed he was admitted on [DATE] and resided in the same room since his admission. Record review of Resident #5 revealed he was admitted [DATE] and resided in the same room since his admission, with a room mate (Resident #82) Observation on 01/15/25 at 3:48 P.M. of Resident #82 and #5's room revealed it had no wall or other barrier between the residents' beds, and no privacy curtain or hooks on which one could be hung. Interview with the Administrator on 01/16/25 at 4:13 P.M. confirmed the above observations. Interviews with Resident #5 and Resident #82 on 01/16/25 from 9:23 A.M. to 9:32 A.M. revealed their room never had a privacy curtain throughout their stay. Both roommates entered the bathroom when changing clothes to preserve their own and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-29 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and review of the facility policy, the facility failed to ensure the kitchen was maintained in a safe and sanitary manner. This had the potential to affect all residents residing at the facility except two residents (Residents #88 and #94) identified by the facility as receiving nothing by mouth. The facility census was 102. Findings include: 1. Observation of the dishwasher on 10/24/24 from 8:38 A.M. till 8:45 A.M. revealed Dietary Aide #605 was actively cleaning breakfast dishes through the dishwasher. Observation of the gauges on the front of the dishwasher revealed the gauges did not move when she ran each cycle: the rinse gauge was set at 152 degrees Fahrenheit (F), and the sanitizer gauge was set at 154 degrees F. There was a back gauge on the dishwasher which also did not move that was at 156 degrees F during all cycles. Interview on 10/24/24 at 8:43 A.M. with Dietary Aide/Cook #604 verified during all three cycles, the three gauges did not move from the start of the cycle to the end. She revealed she was unsure how they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-29 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review and review of the facility policy, the facility failed to ensure residents had a clean, comfortable, home-like environment due to a pervasive urine odor, the first-floor central bathroom was not maintained in a clean, sanitary manner, and failed to ensure door thresholds (a strip of wood, or metal forming the bottom of the doorway entering a room) were not missing. This affected all 40 residents on the first floor (#2, #5, #7, #12, #15, #16, #18, #21, #27, #28, #29, #32, #33, #35, #38, #39, #44, #46, #48, #50, #52, #53, #56, #57, #60, #63, #66, #68, #69, #70, #72, #76, #85, #86, #88, #91, #93, #95, #100, and #101). In addition, the facility failed to ensure door thresholds were not missing and the hallway handrail was not broken resulting in sharp edges on both sides which affected 37 residents on the second floor (#1, #3, #9, #13, #17, #19, #20, #22, #25, #26, #30, #31, #34, #42, #43, #45, #47, #49, #55, #58, #59, #61, #62, #73, #74, #75, #77, #78, #79, #80, #81, #92, #94, #97, #98, #99, and #102). The facility census was 102. Findings…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-29 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, Ohio Department of Health Gateway review, and review of the facility abuse policy, the facility failed to implement their abuse policy including investigating and reporting Resident #22's allegation that Licensed Practical Nurse (LPN) #614 verbally abused her and withheld her pain medication out of retaliation. This affected one resident (#22) out of seven residents reviewed for abuse. The facility also failed to investigate and report Resident #104's daughter-in-law's allegation that Certified Nurse Aide (CNA) #615 was yelling at residents in the third-floor dining room. This had the potential to affect 25 residents (#4, #6, #8, #10, #11, #14, #23, #24, #36, #37, #40, #41, #51, #54, #64, #65, #67, #71, #82, #84, #87, #89, #90, #96, and #103) residing on the third floor. The facility census was 102. Findings include: 1. Review of the closed medical record for Resident #104 revealed an admission date of 10/10/24 and she was discharged the same day against medical advice (AMA) to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-29 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, Ohio Department of Health Gateway review, and review of the facility abuse policy, the facility failed to report Resident #22's allegation that Licensed Practical Nurse (LPN) #614 verbally abused her and withheld her pain medication out of retaliation. This affected one resident (#22) out of seven residents reviewed for abuse. The facility also failed to report Resident #104's daughter-in-law's allegation that Certified Nurse Aide (CNA) #615 was yelling at residents in the third-floor dining room. This had the potential to affect 25 residents (#4, #6, #8, #10, #11, #14, #23, #24, #36, #37, #40, #41, #51, #54, #64, #65, #67, #71, #82, #84, #87, #89, #90, #96, and #103) residing on the third floor. The facility census was 102. Findings include: 1. Review of the closed medical record for Resident #104 revealed an admission date of 10/10/24 and she was discharged the same day against medical advice (AMA) to home. Her diagnoses included Alzheimer's disease, hypertension, and major…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-29 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and review of the facility abuse policy, the facility failed to investigate Resident #22's allegation that Licensed Practical Nurse (LPN) #614 verbally abused her and withheld her pain medication out of retaliation. This affected one resident (#22) out of seven residents reviewed for abuse. The facility also failed to investigate Resident #104 daughter-in-law's allegation that Certified Nurse Aide (CNA) #615 was yelling at residents in the third-floor dining room. This had the potential to affect 25 residents (#4, #6, #8, #10, #11, #14, #23, #24, #36, #37, #40, #41, #51, #54, #64, #65, #67, #71, #82, #84, #87, #89, #90, #96, and #103) residing on the third floor. The facility census was 102. Findings include: 1. Review of the closed medical record for Resident #104 revealed an admission date of 10/10/24 and she was discharged the same day against medical advice (AMA) to home. Her diagnoses included Alzheimer's disease, hypertension, and major depression. Review of the nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-29 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility policy, the facility failed to ensure timely incontinence care was provided to Residents #1, #7, #15, and #48. This affected four residents (#1, #7, #15, #48) out of five residents reviewed for incontinence care. This had the potential to affect 52 residents (#1, #3, #4, #6, #7, #8, #10, #13, #14, #15, #19, #23, #24, #26, #29, #30, #33, #37, #38, #41, #42, #43, #45, #46, #48, #52, #54, #55, #58, #59, #60, #64, #65, #66, #69, #70,#72, #73, #74, #75, #81, #82, #85, #88, #89, #91, #93, #96, #95, #99, #102, and #103) identified by the facility as incontinent. The facility census was 102. Findings include: 1. Review of the medical record for Resident #15 revealed an admission date of 02/23/24 with diagnoses including spastic hemiplegia affecting the right dominant side, hypertension, and osteoarthritis. Review of the care plan dated 07/18/24 revealed Resident #15 had bladder incontinence related to the aging process. Interventions included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-29 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, Facility Assessment review, the facility failed to ensure they maintained sufficient and competent staff on the first floor on 10/28/24. This affected three residents (#1, #7, and #15) out of seven residents reviewed for staffing. This had the potential to affect 40 residents (#2, #5, #7, #12, #15, #16, #18, #21, #27, #28, #29, #32, #33, #35, #38, #39, #44, #46, #48, #50, #52, #53, #56, #57, #60, #63, #66, #68, #69, #70, #72, #76, #85, #86, #88, #91, #93, #95, #100, and #101) residing on the first floor. The facility census was 102. Findings include: 1. Review of the medical record for Resident #15 revealed an admission date of 02/23/24 with diagnoses including spastic hemiplegia affecting the right dominant side, hypertension, and osteoarthritis. Review of the care plan dated 07/18/24 revealed Resident #15 had bladder incontinence related to the aging process. Interventions included checking Resident #15 every two hours and as needed, monitoring for signs of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-07-23 · tag F0801 — widespread
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to employ a qualified dietary manager to carry out the functions of the food service department. This had the potential to affect all 94 residents receiving food from the facility kitchen. The facility identified three residents (#8, #91 and #201) who received nothing by mouth. The facility census was 97. Findings include: Review of Dietary Manager (DM) #574's employee file revealed no formal certified dietary manager training and documentation for the SERV Safe course revealed DM #574 had not passed the course. Interview on 07/15/24 at 8:50 A.M. with DM #574 revealed she had been the dietary manager for about four months. DM #574 stated she completed a SERV Safe course prior to starting as the dietary manager, did not pass the course and did not have any additional formal training to qualify her as the DM. Interview on 07/22/24 at 9:10 A.M. with Dietitian #664 confirmed she only worked at the facility seven to ten hours per week so she was not full-time in the facility. Interview on 07/22/24 at 1:42 P.M. with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-23 · tag F0803 — failed to meet residents' dietary needs — widespread
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, interview and review of facility policy the facility did not ensure the pureed menu was followed for residents requiring a pureed diet. This affected three residents (#38, #71 and #350) of three residents who required pureed diets. The facility census was 97. Findings include: Review of the medical record for Resident #38 revealed an admission date of 04/24/24. Diagnoses included but were not limited to congestive heart failure, hypertension, renal insufficiency, and diabetes mellitus. Resident #38's diet order was a regular pureed diet with thin liquids. Review of the medical record for Resident #71 revealed an admission date of 01/31/22. Diagnoses included but were not limited to hypertension, hyperlipidemia, and dementia. Resident #71's diet order was a regular pureed diet with thin liquids. Review of the medical record for Resident #350 revealed an admission date of 07/15/24. Diagnoses included but were not limited to chronic bronchitis, chronic obstructive pulmonary disease, type II diabetes mellitus, and chronic kidney disease. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-07-23 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and facility policy review, the facility failed to store, prepare and serve foods under sanitary conditions and to prevent the potential for food born illness. This had the potential to affect 94 residents receiving meals from the facility. The facility identified three residents (#8, #91, and #201) who received nothing by mouth. The facility census was 97. Findings include: 1. Initial tour of the facility kitchen on 07/15/24 at 8:50 A.M. with Dietary Manager (DM) #574 revealed the following concerns which were verified by DM #574 at the time of the observations: In the cooling unit there was a quart of whole milk with a best by date of 07/11/24. The milk had visibly separated and had white chunks floating in it. There were also 12 four-ounce containers of yogurt with an expiration date of 07/10/24. Also in the kitchen was observed multiple (between 10 to 50 of each) individual packets of mustard, mayonnaise, ketchup, French dressing, sugar-free breakfast syrup, reduced-sugar blackberry, strawberry and grape spread, red-hot sauce, BBQ sauce,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-23 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to maintain resident rooms in a safe, sanitary, and homelike condition. This affected seven residents (Resident #6, #16, #40, #43, #68, #71, and #85 ) of 97 resident rooms observed for physical environment. The facility census was 97. Findings include: During the screening process of the facility annual survey on 07/15/24 and 07/16/24, the following concerns were identified and verified with the Director of Nursing and the Administrator at approximately 7:56 A.M. on 07/16/24. • The rooms for Residents #16, #40 and #43 had chipped wall paint, the window shade and privacy curtains had brown stains and splatter marks. Also, the room for Resident #6 included one inch diameter holes around four bolts in the wall behind her bed. • The room for Resident #71 had a four foot by four foot patch on the wall of bare wall. The room also had chipped wall paint, the window shade and privacy curtains had brown stains and splatter marks. • The room for Resident #68 had no transition between the bathroom and room hallway. The tile floor at the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-23 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record reviews, the facility failed to ensure care plans reflected resident needs regarding Activities of Daily Living (ADL), hospice, wound care and behaviors. This affected five Residents (#7, #16, #60, #74, and #197) of 25 resident records reviewed. The facility census was 97. Findings include: 1. Review of Resident #16's medical record revealed and admission date of 02/23/24 with diagnoses including spastic hemiplegia, osteoarthritis, hypertension, and hyperlipidemia. Resident #16 required repositioning by staff. Review of Resident #16's care plans revealed no focus area, goals, or interventions for positioning or repositioning the resident. Interview on 07/17/24 at 10:19 A.M. with Licensed Practical Nurse (LPN) #610 revealed Resident #16 went out with family a lot and attended activities. LPN #610 said the aides and nurses needed to reposition her frequently throughout the day because she would slump over in the chair if not repositioned. Interview on 07/18/24 at 11:18 A.M. with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on closed medical record review, review of medical record request forms and interview, the facility failed to ensure medical record requests were completed timely for Resident #197. This affected one resident (Resident #197) of one resident reviewed for medical record requests. The facility census was 97. Findings include: Review of the closed medical record for Resident #197 revealed an admission date of 09/09/23 and discharge date of 10/17/23. Diagnoses included but were not limited to complete traumatic amputation at level between right hip and knee, peripheral vascular disease, hypertension, chronic obstructive pulmonary disease, cardiomyopathy, unspecified severe-protein- calorie malnutrition. Review of the 11/30/23 fax timed at 2:20 P.M. sent to the medical records department from Resident #197's family attorney revealed a medical records request for Resident #197. Review of the 06/21/24 email sent to the Administrator by Resident #197's family attorney revealed a second medical record request for Resident #197. Interview on 07/17/24 at 9:06 A.M. with Medical Records…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-07-23 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on closed record review, interview and review of facility policy, the facility did not ensure a STAT (urgent) urinalysis test was obtained according to the physician order delaying treatment of a urinary tract infection (UTI) for Resident #197. This affected one resident (Resident #197) of 25 residents reviewed for physician orders. The facility census was 97. Findings included: Review of the closed medical record for Resident #197 revealed an admission date of 09/09/23 and discharge date of 10/17/23. Diagnoses included but were not limited to complete traumatic amputation between right hip and knee, peripheral vascular disease, hypertension, chronic obstructive pulmonary disease and unspecified severe-protein-calorie malnutrition. Review of the facility admission assessment for Resident #197 completed on 09/09/23 revealed Resident #197 was noted to have an indwelling catheter. Review of the 09/22/23 admission Minimum Data Set (MDS) 3.0 assessment for Resident #197 revealed a Brief Interview of Mental Status (BIMS) score of 15 which indicated intact cognition. Resident #197…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure pharmacy recommendations were addressed for Resident #46. This affected one Resident (#46) of five residents reviewed for unnecessary medications. The facility census was 97. Finding Include: Review of the medical record for Resident #46 revealed an admission date of 10/02/19. Diagnoses included chronic respiratory failure, hypertension, and dementia. The record revealed the last lipid panel ( a blood test used to check the amount of cholesterol in the blood) was completed on 06/22/22. The resident was taking Lipitor (a drug used to lower cholesterol in the blood) Review of the pharmacy recommendation dated 09/20/23 recommended a lipid panel now and annually to monitor Lipitor. The recommendation was signed by the physician on 10/10/23 indicating a lipid panel should be completed as ordered. Review of the laboratory order created on 10/10/23 at 1:43 P.M. revealed an order for a lipid profile panel to be completed on 10/02/24. Interview on 07/17/24 at 2:00 P.M. with the Director of Nursing (DON) revealed the order for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on closed record review and interview the facility did not ensure physician ordered treatments were consistently documented in the medical record for Resident #197. This affected one resident ( Resident #197) of 25 resident records reviewed for physician orders. The facility census was 97. Findings included: Review of the physician order dated 09/09/23 for Resident #197 revealed an order to complete a Braden assessment (skin assessment) every week times four weeks. Review of the physician order dated 09/14/23 for Resident #197 revealed an order for catheter care every shift. Review of the physician order dated 09/14/23 for Resident #197 revealed an order for no compression (shrinker, ace wrap) to right above knee amputation. Review of the physician order dated 09/15/23 for Resident #197 revealed an order for treatment to right stump: cleanse with normal saline, apply Betadine and cover with ABD (sterile, padded) bandage as needed and every night shift. Review of the 09/23 Treatment Administration Record (TAR) for Resident #197 revealed no evidence of the Braden assessment…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-07-23 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and review of facility policy the facility failed to ensure Resident #46 had a functional call light. This affected one resident (# 46) of 24 residents reviewed for call lights. The facility census was 97. Findings Include: Interview with Resident #46 on 07/15/24 at 2:30 P.M. revealed her call light had not been lighting up when she pressed the call button. Observation of Resident #46's call light on 07/15/24 at 2:35 P.M. with the facility's Director of Maintenance (DOM) revealed the call light above the resident's door was not working when activated. The DOM stated he had replaced the bulb several days earlier. The DOM shook the call light above the door, the call light lit up, and the DOM stated it must have been loose wiring attached to the bulb so he would fix it. Review of the undated facility policy titled Call Light revealed resident call lights were to be checked by nursing and maintenance on a regular basis to test if functioning.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-04-25 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain a clean, safe, and sanitary environment. This affected Resident #67 and had the potential to affect all 90 residents in the facility. The facility census was 90. Findings include: Observation of Resident #67's room on 04/23/24 at 10:50 A.M. revealed the door was hanging off the close. This was verified during interview with Registered Nurse #200 at time of observation. Observation on 04/23/24 at 11:02 A.M. with State Tested Nursing Assistant (STNA) # 202 of the dining room on the third floor revealed the window shades had food splatter on them and a cabinet door was hanging off. This was verified during interview with STNA #202 at time of observation. Observation of the shower room on 04/23/24 at 11:35 A.M. with STNA #205 revealed the ceiling paint was peeling and there was mold and paper on the floor. This was verified during interview with STNA # 205 at time of observation. Interview on 04/24/24 at 10:09 A.M. with Housekeeping Supervisor #216 revealed the dining room was cleaned before and after breakfast and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-05 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility did not ensure food was stored, prepared and served under sanitary conditions in the first and second floor kitchenettes. This had the potential to affect all 39 residents on the first floor (Resident #4,#6,#7,#11,#14,#19,#20,#24,#29,#30,#33,#35,#37,#38,#41,#42,#48,#50,#51,#53,#55,#56,#57,#61,#64,#66,#71,#72,#74,#79,#81,#85,#87,#88,#90,#95,#97,#102,#103) and 32 residents on the second floor (#1,#2,#3,#12,#18,#21,#22,#28,#31,#34,#36,#39,#40,#44,#45,#49,#52,#54,#60,#62,#65,#69,#75,#77,#80,#82,#83,#84,#86,#92,#96,#99,#100,#101)who received foods from those kitchenettes, as the facility identified Resident #36 and #99, who lived on the second floor, as receiving nothing by mouth (NPO). The facility census was 104. Findings include: Observation on 03/03/24 at 4:30 P.M. of the second floor kitchenette area revealed two trays with dirty dishes and cups of coffee from the lunch meal sitting on the counter. Inside of a refrigerator there was a mint green colored liquid along with a syrup-like substance spilled on the bottom of the inside of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-05 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure the baseboard in the first floor kitchenette was safety adhered to the wall in order to prevent a source of moisture entrapment and subsequent growth of mold. This had the potential to affect all 39 residents ((Resident #4,#6,#7,#11,#14,#19,#20,#24,#29,#30,#33,#35,#37,#38,#41,#42,#48,#50,#51,#53,#55,#56,#57,#61,#64,#66,#71,#72,#74,#79,#81,#85,#87,#88,#90,#95,#97,#102,#103) living on the first floor. The facility census was 104. Findings include: Observation on 03/03/24 at 4:45 P.M. of the first floor kitchenette revealed an approximate two feet strip of the baseboard molding close to the floor and below the counter, and a half foot strip of baseboard molding next to the refrigerator was pulled away from the wall causing a gap which contained a build up of a black substance. Interview on 03/03/24 at 4:45 P.M. with State Tested Nursing Assistant (STNA) #644 verified the findings at the time of the observation. Interview on 03/03/24 at 5:00 P.M. with the Administrator verified the finding in the first floor kitchenette.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-05 · tag F0840 — isolated
    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility did not ensure Resident #56 attended a follow-up appointment with an outside provider. This affected one resident (#56) of three residents reviewed for ancillary services. The facility census was 104. Findings include: Review of the medical record of Resident #56 revealed an admission date of 10/18/22. Diagnoses included left lower leg amputation on 12/04/2022, hyperlipidemia and anemia. Review of a progress note dated 01/12/23 stated: Follow up appointment for left stump is scheduled for July 5th 2023 at 10:30 A.M. Review of progress notes and ancillary/consultation services notes for 07/2023 revealed no evidence of an appointment being made on 07/05/2023 and no evidence Resident #56 had refused to go to that appointment. Review of the treatment administration records (TARs) for 01/2023, 02/2023 and 07/2023 revealed no appointment was noted as an order on the TARs. Interview on 03/05/24 at 1:00 P.M. with the Director of Nursing (DON) revealed an appointment for Resident #56's left leg stump exam was to be implemented on 07/05/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-03 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview and policy review, the facility failed to ensure medications to treat diabetes and to improve glucose control were administered as ordered by the physician. This affected one (Resident #99) of seven residents reviewed for medication administration. The facility census was 97. Findings include: Review of the medical record for Resident #99 revealed an admission date of 11/30/23 with diagnoses including diabetes mellitus and hypertension. Review of the physician's orders for December 2023 revealed Resident #99 had an order for Insulin Glargine to inject 40 units in the evening for blood sugar dated 12/01/23; Insulin Lispro to inject 15 units in the evening with dinner for diabetes and Empagliflozin 10 milligrams (mg) one time a day upon rising for diabetes dated 12/03/23. Review of the Medication Administration Record (MAR) for December 2023 for Resident #99 revealed Basaglar Kwikpen (Insulin Glargine) and Humalog (Insulin Lispro) were not documented as administered, refused or held on 12/04/23, 12/16/23 and 12/19/23 at 5:00 P.M. Resident #99's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-24 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to provide a clean and sanitary environment. This affected four residents (#16, #24, #25 and #44) and had the potential to affect all 105 residents residing in the facility. Findings include: Observation on 08/22/23 at 7:20 A.M. revealed a strong odor of urine at the end of the 100-hall. Observation on 08/22/23 at 7:22 A.M. revealed dirty meal trays and two overflowing trashcans in a common dining area on the 100-hall. Observation on 08/22/23 at 7:30 A.M. revealed dirty meal trays and two overflowing trashcans in a common dining area on the third floor. Observation on 08/22/23 at 7:42 A.M. revealed dirty meal trays from the previous meal and an overflowing trashcan in a common dining area on the second floor. Observation on 08/22/23 at 8:05 A.M. revealed a large amount of tube feed underneath Resident #16's bed and along the baseboards. Resident #16 was not interviewable. Observation on 08/22/23 at 8:12 A.M. revealed Resident #25's wall next to his bed had various areas with brown splatters on it. Resident #25 stated he was not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-24 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to ensure call lights were within reach of residents. This affected two residents (#25 and #52) of four residents observed for call lights. The facility census was 105. Findings include: 1. Observation on 08/22/23 at 8:12 A.M. revealed Resident #25's call light was on the floor next to his bed. Interview with Resident #25 at time of observation revealed he was completely paralyzed and was unable to get his call light off the floor. Resident #25 stated his call light was often not within reach and would have to yell out for staff to assist him. Observation on 08/22/23 at 2:04 A.M. with Director of Nursing (DON) confirmed Resident #25's call light remained on the floor. 2. Observation on 08/22/23 at 9:40 A.M. revealed Resident #52's call light was wrapped around her bed rail and on the floor. Observation was confirmed with Registered Nurse (RN) #310. RN #310 stated Resident #52's call light was usually clipped to the resident's pillow. RN #310 attempted to clip the call light to Resident #52's pillow and no clip was on the call…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-24 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure complete and accurate care plans. This affected two residents (#25 and #36) of four residents reviewed for care plans. The facility census was 105. Findings include: 1. Review of Resident #25's medical records revealed an admission date of 03/23/23. Diagnoses included quadriplegia and colostomy. Review of Resident #25's care plan dated 07/11/23 did not include colostomy care. Review of Resident #25's Minimum Data Set (MDS) assessment dated [DATE] revealed resident had intact cognition. Resident #25 had a colostomy for bowel elimination. Review of physician orders dated 08/22/23 revealed to provide colostomy care every shift and as needed. 2. Review of Resident #36's medical records revealed an admission date of 06/15/23. Diagnoses included paraplegia and altered mental status. Review of Resident #36's care plan dated 07/10/23 did not include colostomy or urinary catheter care. Interview on 08/22/23 at 2:04 P.M. with Director of Nursing (DON)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-24 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure residents were turned and repositioned as needed. This affected one resident (#25) of four residents observed for activities of daily living (ADL) care. The facility census was 105. Findings include: Review of Resident #25's medical records revealed an admission date of 03/23/23. Diagnosis included quadriplegia. Review of the care plan dated 07/11/23 did not include turning or reposition interventions. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #25 had intact cognition. Resident #25 required total dependence on staff for bed mobility, toileting, and personal hygiene. Observation on 08/22/23 at 7:25 A.M. revealed Resident #25 was asleep in bed positioned on his back toward his right side. Interview on 08/22/23 at 8:12 A.M. with Resident #25 revealed he had been asking the staff to get him up into his power wheelchair since it had been repaired on 08/18/23; however, staff had not gotten him up. Resident #25 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-24 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure physician orders were in place regarding colostomy care. This affected one resident (#25) of four residents reviewed for physician orders. The facility census was 105. Findings include: Review of Resident #25's medical records revealed an admission date of 03/23/23. Diagnoses included quadriplegia and colostomy. Review of Resident #25's care plan dated 07/11/23 did not include colostomy care. Review of Resident #25's Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #25 had intact cognition. Resident #25 had a colostomy for bowel elimination. Review of the physician orders dated 08/22/23 revealed to provide colostomy care every shift and as needed. No previous orders were in place regarding Resident #25's colostomy care. Interview on 08/23/23 at 2:02 P.M. with the Director of Nursing (DON) confirmed Resident #25's physician orders did not contain colostomy care. This deficiency represents an incidental finding of non-compliance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-24 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to ensure wound dressings were changed and intact. This affected one resident (#17) of two residents observed for wound dressings. The facility census was 105. Findings include: Review of Resident #17's medical records revealed an admission date of 10/18/22. Diagnoses included stage four pressure ulcer (Full-thickness tissue loss with exposed bone, tendon, or muscle. Slough may be present on some parts of the wound bed. Often include undermining and tunneling.) of the sacrum (tailbone), left sided paralysis, muscle weakness, and need for personal care assistance. Review of the care plan dated 07/26/23 revealed Resident #17 had a pressure ulcer related to immobility. Interventions included educate resident on importance of turning and reposition and being compliant with care. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #17 had intact cognition. Resident #17 required total dependence with bed mobility,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-24 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to ensure timely colostomy care was provided to Resident's #17 and #25. This affected two residents (#17 and #25) of two residents observed for colostomies. The facility identified four residents (#17, #25, #36 and #70) with colostomies. The facility census was 105. Findings include: 1. Review of Resident #17's medical records revealed an admission date of 10/18/22. Diagnoses included left sided paralysis, muscle weakness, and need for personal care assistance. Review of the care plan dated 07/26/23 revealed Resident #17 had a colostomy. Interventions include provide colostomy care every shift and as needed. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #17 had intact cognition. Resident #17 was incontinent of urine and had a colostomy for bowel elimination. Review of current physician order for August 2023 revealed to provide colostomy care every shift. Interview on 08/22/23 at 8:05 A.M. with Resident #17…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-24 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure medications were administered and documented timely. This affected one resident (#45) of three residents reviewed for medication administration. The facility census was 105. Findings include: Review of Resident #45's medical records revealed an admission date of 01/25/19. Diagnoses included chronic pain, muscle weakness, and difficulty walking. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #45 had intact cognition. Review of the care plan dated 07/18/23 revealed Resident #45 had alteration in comfort related to chronic pain. Interventions included administer medications as ordered. Review of current physician orders for August 2023 revealed Resident #45 was ordered Roxicodone (narcotic pain medication) 30 milligrams (mg) twice daily at 9:00 A.M. and 9:00 P.M. and Roxicodone 5 mg at 3:00 A.M. and 3:00 P.M. Interview on 08/22/23 at 8:53 A.M. with Resident #45 revealed her medications were not always administered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-24 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide adequate and timely feeding assistance to Resident's #25 and #41. This affected two residents (#25 and #41) of three residents observed for feeding assistance. The facility identified six residents (#25, #34, #41, #78, #90 and #100) who required feeding assistance. The facility census was 105. Findings include: 1. Review of Resident #25's medical records revealed an admission date of 03/23/23. Diagnosis included quadriplegia. Review of the care plan dated 07/11/23 revealed no interventions related to feeding assistance. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #25 had intact cognition. Resident #25 required total assistance with eating. Interview on 08/22/23 at 8:12 A.M. with Resident #25 revealed he needed assistance with eating and stated there had been occasions when he had not received a meal or assistance with his meals. Observation on 08/22/23 at 12:37 P.M. revealed Resident #25's lunch…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-04-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure comprehensive care plans for antidepressant medications were written for Resident #24 and Resident #44 and failed to ensure a care plan to address hemodialysis care was in place for Resident #30. This affected three residents (Resident's #24, #30 and #44) of 24 residents reviewed for comprehensive care plans. The facility census was 87. Findings include: 1. Review of Resident #24's medical record revealed an admission date of 12/17/21 with diagnoses including personality disorder, patient noncompliance with medical treatment, and latent syphilis. Review of Resident #24's March 2022 and April 2022 physician orders and medication administration records (MAR) revealed the resident received Aripiprazole (antidepressant) tablet 5 milligram (mg) three times a day for depression and Quetiapine Fumarate tablet 25 mg one tablet at bedtime (antidepressant). Review of Resident #24's electronic care plan dated 04/04/22 revealed no focus areas, goals, or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-04-11 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and review of manufacture's guidelines, and policy review the facility failed to ensure a medication error rate of less than five percent. Two errors occurred within thirty-three opportunities for error resulting in a medication error rate of 6.06 percent. This affected two (Resident #22 and #292) of six residents observed during the medication administration observation. The facility census was 87. Findings include: 1. Review of Resident #22's medical records revealed an admission date of 02/08/21 with diagnoses including type two diabetes mellitus with diabetic peripheral angiopathy, hypertension, adult failure to thrive, symbolic dysfunctions, severe protein-calorie malnutrition, and malignant neoplasm of colon. Review of the care plan dated 01/27/22 revealed Resident #22 had actual/potential for fluid deficit related to dehydration, diuretic use, electrolyte imbalance, and cancer. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-05-09 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure Resident #76's splint was applied to the right hand as ordered. This affected one resident (Resident #76) of two residents reviewed for range of motion. The facility census was 103. Findings include: Resident #76 was admitted to the facility on [DATE] with diagnoses including hemiplegia and hemiparesis, aphasia and contracture of muscles at multiple sites. The quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was totally dependent on staff for bed mobility, transfers, dressing, eating, toilet use and personal hygiene. A Brief Interview for Mental Status (BIMS) score of 00 indicated severe cognitive impairment. A care plan relative to activities of daily living (ADLs) revealed Resident #76 was to wear a right-hand resting splint for six to eight hours daily. Review of the progress notes from 03/05/19 through 05/06/19 revealed only one note mentioning Resident #76's splint. A health status note dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2024-10-23 for 21 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
BEACHWOOD HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 08/02/2021
BEACHWOOD OPCO LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST62%since 08/02/2021
GUTTMAN, MAYERIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF19%since 08/02/2021
SHAPIRO, NAFTALIIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF19%since 08/02/2021
FUEGO LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 02/27/2025
AGARWAL, RAJESHIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2022
DRAPER, SHANTAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2024

CMS files one row per role, so the 13 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

3 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.1M
Net patient revenuemost recent cost report
+3.7%
Operating marginrevenue minus expenses
$2.1M
Related-party expense19% of expenses
Who pays — share of resident-days
Medicaid 30%Medicare 7%Other / private 63%

This home reported $2.1M paid to related parties — landlords or management companies under common ownership — equal to about 19% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$301per resident / day
operating cost
$9,153per month
≈ monthly operating cost
$313per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365071. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-07-23, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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