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Harvard Gardens Rehabilitation & Care Center

18810 Harvard Ave, Cleveland, OH 44122 · For profit - Partnership · 130 certified beds · (216) 752-3600 Medicare & Medicaid certified

Call the home — (216) 752-3600 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Apr 2025Resident-funds citations (F0565, F0569)Behavioral-health or dementia-care citation — no harm found (F0740)3 actual-harm citations$194,149 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has citations for mishandling residents’ money or property (F0565, F0569)
  • it has 3 actual-harm citations
  • a high number of inspection citations overall (74) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $194,149 in federal fines (most recent 2025-02-13)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • CMS ownership filings flag it as owned by a private-equity firm or REIT — a category that performs worse on staffing on average, though that average says nothing certain about this home, and CMS filings undercount these ties, so other homes here may have them unflagged (what the research actually shows →)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS
Urgent care / clinic
4071 Lee Rd · (216) 957-1200 · Call to confirm hours
Pharmacy
Walgreens0.9 mi
4071 Lee Rd · (216) 561-1318 · Call to confirm hours
Grocery
16820 Harvard Ave · (216) 283-9400 · Call to confirm hours
Park
Idalia Park, 17601 Deforest Ave · Typically dawn to dusk
Place of worship
18615 Harvard Ave · (216) 253-8778

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 3 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased5.6%5.3%15.4%typical for the state — see note marked double-dagger below the table
Long-stay residents who lose too much weight2.9%6.2%5.4%better
Long-stay residents with a catheter left in their bladder0.3%0.2%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms60.1%30.1%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.5%3.2%3.3%better
Long-stay residents whose ability to walk worsened5.6%6.1%16.1%typical for the state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication16.8%25.5%18.9%better
Long-stay residents given the seasonal flu vaccine81.2%94.5%95.3%worse
Long-stay residents with pressure ulcers2.7%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control20.0%21.4%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table4.3%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication1.5%1.2%1.4%typical
Short-stay residents given the seasonal flu vaccine33.8%75.6%79.4%worse
Short-stay residents rehospitalized after admission28.1%24.9%22.6%worse
Short-stay residents with an outpatient ER visit11.4%12.9%12.0%typical

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

not reportedno hours filed
Therapy hours / resident / day

Therapy staffing: not reported. This home filed no therapist hours at all in its payroll data for this quarter. That is a gap in what it reported, and we do not read it as an absence of therapy — the homes that file nothing here include ones that discharged hundreds of Medicare rehab patients in the very same period, who plainly received therapy from someone. Because we cannot tell a home that under-reports from one that genuinely provides little, this home is left out of the comparison above rather than scored at zero. Ask it directly how many therapist hours a rehab resident gets, and on which days.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified90.3%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.121.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.30
RN hours/ resident / day
1.11
LPN hours/ resident / day
1.69
Aide hours/ resident / day
3.09
Total nurse hours/ resident / day
0.31
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 130 beds and averages 105.6 residents a day — about 81% occupied, or roughly 24 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.09 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.30 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.69 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.83 hrs/resident/day on weekends vs 3.20 on weekdays — 11% thinner on weekends. RN hours go from 0.29 to 0.31 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

20
deficiencies at the latest standard inspection (2026-03-03)
9
at the previous standard inspection (2025-02-13)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

74 citations, most serious first. The 13 most serious are shown; the remaining 61 are one tap away and print in full.

  • Actual harm · G2026-04-15 · tag F0694 — isolated
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of facility policy, review of informational articles from American Cancer Society, and interview the facility failed to develop and implement a system for identifying, monitoring, and caring for Resident #3's implanted venous access device (a port placed under the skin for use to administer intravenous treatments to mitigate risk for infection. This affected one resident (#3) of three residents reviewed for vascular access devices. The facility census was 102.Actual Harm occurred on 03/04/26 when Resident #3 was identified by a non-facility oncology nurse at an outside appointment to have a dressing to an implanted venous access device that was heavily soiled. Resident #3 was assessed to be weak and dizzy and was transferred to the emergency room where the resident was admitted to the intensive care unit (ICU) for sepsis (a blood culture from the implanted venous access device revealed gram-positive cocci bacteria). On 02/20/26 Resident #3 had returned from the hospital…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-04-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of the facility policy the facility failed to ensure Resident #10 received timely medical intervention for an acute change in condition. Actual Harm occurred on 03/18/25 at 1:49 A.M. when Resident #10 complained of numbness of the right side of the body and requested to go to the hospital. However, the resident was not transferred to the hosptial until 03/18/25 at 4:08 A.M. Hospital documentation revealed the resident was admitted for a cerebrovascular accident due to intracerebral hemorrhage, ischemic stroke. The resident reported he had complaints of right-sided weakness approximately four days ago which he described as a heaviness to his upper and lower extremities. Resident #10 stated his weakness had not improved since the initial onset. The resident reported he suffered a fall yesterday because his leg gave out. The resident had obvious drift to the right upper and lower extremities and an unequal weak grip strength to the right hand in comparison…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-09-28 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy and procedure review and interview the facility failed to prevent an in-house acquired pressure ulcer for Resident #14. Actual Harm occurred on 05/23/23 when Resident #14, who was dependent on staff for bed mobility, was observed to have an unstageable/suspected deep tissue injury (SDTI) (a purple or maroon localized area of discolored intact skin or blood-filled blister due to damage of underlying soft tissue due to pressure and/or shear) pressure ulcer to the left heel. Following the development of the ulcer, the area declined to a Stage IV pressure ulcer with odor noted with recommendation for hospitalization and possible amputation. This affected one resident (#14) of three residents reviewed for pressure ulcers. The facility census was 98. Findings include: Review of the medical record revealed Resident #14 was admitted to the facility on [DATE] with diagnoses including peripheral vascular disease, type II diabetes mellitus, hypertension, altered mental…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-15 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and policy review, the facility failed to ensure Resident #100 received all personal belongings upon discharge. This affected one resident (Resident #100) of three residents reviewed for discharge. Findings include:Review of the closed medical record for Resident #100 revealed an admission date of 09/08/23 and a discharge date of 02/24/26. Resident #100 diagnoses included diabetes, hypertension, bipolar disorder, anxiety and above the right knee amputation. Review of Resident #100 's admission Agreement dated 05/16/25 revealed the facility would take reasonable precautions to safeguard resident belongings, but was not liable for loss or theft unless due to facility negligence. Residents were encouraged to keep valuables secured or offsite. Review of the quarterly Minimum Data Set 3.0 dated 12/03/25 revealed Resident #100 was cognitively intact. Review of a late entry progress note dated 02/24/26 and timed at 8:15 P.M. and authored by Assistant Director of Nursing (DON) #600 revealed Resident #100 was being discharged to another long-term care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-04-22 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interviews, the facility failed to ensure resident use equipment and the physical environment were maintained in a safe, clean, sanitary, and well functioning condition. This deficient practice affected one resident (Resident #7) of three reviewed for physical environment and had the potential to affect all 105 residents residing in the facility.Findings include:During an observation and interview on 04/22/26 at 10:28 A.M., Resident #7 was noted to have a bed remote that was taped and non functional. The resident reported that there was a short in the remote and he was unable to adjust the bed. The blinds in Resident #7's room were also observed to be broken. The Director of Nursing (DON) confirmed these findings at the time of the observation.On 04/22/26 at 10:55 A.M., an observation with the DON in the dining room revealed a noticeable smell of tobacco. The windows were open due to outdoor temperatures at 76 degrees Fahrenheit; however, four of the five dining room windows were missing screens, permitting bugs to enter the facility. The DON verified…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-04-22 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and resident and staff interviews, the facility failed to ensure foods were served at a palatable temperature. This affected five (Residents #5, #7, #30, #50, and #100) of five residents interviewed for palatable food and had the potential to affect all 102 residents who received meals prepared by the kitchen. The facility identified three (Residents #31, #58, and #59) as receiving no food by mouth (NPO). The facility census was 105.Findings include:Observation of tray line on 04/21/26 from 11:45 A.M. through 12:44 P.M. revealed food was above 180 degrees Fahrenheit (F) on the tray line.Observation of the tray line service on 04/21/26 from 12:35 P.M. through 12:44 P.M. revealed the facility ran out of lids for the plates and used the bottoms in place of the lids, which did not fit tightly over the plate. Observation of test tray and interview on 04/21/26 at 12:59 P.M. with Dietary Manager (DM) #214 revealed the baked ham was 101.1 degrees F, and the collard greens were 111.0 degrees F. DM #214 verified that the ham and collard greens should have been hotter, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-04-22 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, resident and staff interviews, review of dietary guidance from NephCure Kidney International and Kaiser Permanente, and facility policy review, the facility failed to ensure that therapeutic diet orders were accurately implemented for two residents (Residents #36 and #10) of three reviewed for therapeutic diets. The facility census was 105.Findings include:1. Record review showed Resident #36 was admitted on [DATE] with diagnoses including bacteremia, osteomyelitis, and diabetes mellitus. The comprehensive Minimum Data Set (MDS) 3.0 assessment was in progress. The plan of care dated 04/14/26, revised 04/19/26, identified an alteration in nutrition related to type I diabetes mellitus with an intervention to provide the diet as ordered. Physician orders for April 2026 indicated a consistent carbohydrate diet (regular texture, regular thin liquids).During lunch tray-line observation on 04/21/26 at 12:10 P.M., Resident #36's diet ticket incorrectly listed a renal diet. Dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, medical record review, and facility policy review, the facility failed to maintain safety during assisted ambulation, resulting in a fall. This affected one resident (#57) of three residents reviewed for falls. The facility census was 102.Findings include: Review of the medical record for Resident #57 revealed an admission date of 07/29/23 and diagnoses including Alzheimer's disease, dementia, generalized anxiety disorder, repeated falls, and abnormalities of gait and mobility.Review of the plan of care revised on 12/13/23 revealed Resident #57 has had an actual fall. Interventions include therapy evaluation and treatment as ordered, inquire for family input, bed against wall, call before fall signage in clear view, complete fall assessments, educate family and resident on fall risk, ensure appropriate footwear when out of bed, evaluate risk factors, and inform resident staff will assist her to the bathroom and with transfers.Review of Physical Therapy Discharge Summary from 08/21/25 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-03 · tag F0583 — failed to protect personal privacy — widespread
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and policy review, the facility failed to ensure residents' rights to privacy and confidentiality of their medical records were maintained. This had the potential to affect all 107 residents residing in the facility. The facility census was 107.Findings include:Observation and interview during medication administration on 02/25/26 at 8:48 A.M. revealed Licensed Practical Nurse (LPN) #556 was using her personal laptop computer to access and document resident medication administration. LPN #556 stated the use of personal laptops for documentation was normal within the facility and confirmed her device did not contain firewalls or protective security software to prevent unauthorized access to resident medical records.Observation and interview during a medication administration on 02/25/26 at 2:35 P.M. revealed LPN #541 was using her personal laptop computer to access and document resident medication administration. LPN #541 stated she used her personal laptop due to lack of availability of facility-issued laptops and confirmed her device did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-03 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of staffing schedules and timecard punches, review of resident census data, and staff interview, the facility failed to ensure a registered nurse worked in the facility for at least eight consecutive hours a day, seven days a week as required. This had the potential to affect all 107 residents residing in the facility. The census was 107. Findings include: Review of the facility staffing schedules and staff timecard punches dated from 12/25/25 through 12/31/25, revealed there was no registered nurse (RN) working in the facility on 12/25/25 and 12/31/25. Review of the facility census data for 12/25/25 and 13/31/25 revealed 97 were residing in the facility on those dates.Interview on 02/24/26 at 3:18 P.M. with the Director of Nursing (DON) verified there was no RN coverage on 12/25/25 and 12/31/25. She stated she was the only RN in the building on those days.This deficiency represents non-compliance investigated under Complaint Number 2671148 and Complaint Number 2603969.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-03 · tag F0755 — failed to provide safe pharmacy services — widespread
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of narcotic medication logs, medical record review, staff interview, and facility policy review, the facility failed to ensure all narcotic count sheets were signed, completed, and maintained the accurate receiving, dispensing, and reconciliation of all controlled substance medications, and failed to ensure administered medications were accurately documented within the medical record. This had the potential to affect all 107 residents residing in the facility. The facility census was 107.Findings include:1. Observation on 02/25/26 at 8:00 A.M. of the facility narcotic medication count binders revealed, the Two North (front) narcotic log was missing the second nurse narcotic count verifier on 02/25/26 at 7:00 A.M. The Two North (back) narcotic log was missing signatures on 02/22/26 at 7:00 A.M. and 02/22/26 at 7:00 P.M. The One North narcotic log (East) was missing count signatures on 02/21/26 at 7:00 P.M., 02/22/26 at 7:00 A.M., 02/18/26 at 7:00 P.M., 02/19/26 at 7:00 A.M., 02/24/26 at 7:00 A.M., 02/14/26 at 7:00 A.M., 02/14/26 at 7:00 P.M., 02/15/26 at 7:00 A.M.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-03 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident interview, and staff interview, the facility failed to ensure all hot foods were served at adequate and palatable temperatures. This had the potential to affect 105 residents who received meals from the facility. The facility identified Resident #8 and Resident #67 received no food from the kitchen. The facility census was 107. Findings include: Interview with Resident #11 on 02/23/26 at 1:58 P.M. revealed the food was cold all the time. Interview with Resident #6 on 02/24/26 at 8:50 A.M. revealed the food was never hot.Observation and interview of a test meal tray with Dietary Manager (DM) #526 on 02/24/26 at 12:41 P.M. revealed the tray consisted of a chicken breast filet, rice, peas and carrots, and a grape drink. Temperatures were obtained in the presence of DM #526 with the food temperatures including the chicken breast was 122 degrees Fahrenheit (F), the peas and carrots were 122 degrees F, and the rice was 141 degrees F. The chicken and the peas and carrots were warm but not hot when consumed. DM #526 verified the findings of the test tray at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-03 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, the facility failed to ensure the kitchen environment, kitchen equipment, and food was maintained in a clean and sanitary manner. This had the potential to affect 105 residents who received meals from the facility. The facility identified Resident #8 and Resident #67 who received no food from the kitchen. The facility census was 107.Findings include: Observation of the kitchen area with Dietary Manager (DM) #526 on 02/23/26 between 9:03 A.M. and 9:21 A.M. revealed one loaf of bread on the bread rack was moldy, the oven and stove handles and knobs had accumulated grease and dirt, the floor throughout kitchen had spills and sticky areas and the floor in preparation area across from the steamer had dirt and crumbs, the counter in preparation area around the can opener had grease and a sticky substance on it, and the shelf over the oven had a coating of grease and dust.Interview with DM #526 on 02/23/26 between 9:03 A.M. and 9:21 A.M. confirmed the above findings at the time of discovery.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
Show the remaining 61 citations
  • Potential for harm · F2026-03-03 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, the facility failed to ensure its dumpster area was maintained in a clean and sanitary condition. This had the potential to affect all 107 residents residing in the facility. The facility census was 107.Findings include: Observation of the dumpster area on 02/23/26 at 8:00 A.M., upon entering the facility, revealed two dumpsters were overflowing with trash piled approximately two to three feet high. Further observation revealed three of the four dumpster lids were open.Interview and observation on 02/23/26 at 9:16 A.M. with Dietary Manager (DM) #525 verified the findings.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-03 · tag F0569 — pattern
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, business records review, and staff interview, the facility failed to ensure final accounting and conveyance of resident funds was completed within 30 days upon death. This affected three (#126, #127, and #128) of three residents reviewed for final conveyance of trust accounts. The facility census was 107.Findings include:1. Review of the medical record revealed Resident #126 was admitted to the facility on [DATE]. Resident #126 expired at the facility on [DATE].Review of the business records for Resident #126 revealed a check for Resident #126's personal funds balance remaining at the facility in the amount $1,1179.30 was dispensed on [DATE] to the states Medicaid recovery bureau.2. Review of the medical record revealed Resident #127 was admitted to the facility on [DATE]. Resident #127 expired at the facility at the facility on [DATE].Review of the business records for Resident #127 revealed a check for Resident #127's personal funds balance remaining at the facility in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-03-03 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to ensure the physical environment was maintained in a clean, sanitary, and homelike manner. This affected 28 (#17, #34, #37, #38, #39, #43, #47, #50, #52, #53, #54, #58, #63, #64, #74, #77, #81, #83, #86, #87, #90, #92, #98, #99, #104, #107, #141, and #162) of 107 residents residing in the facility. The census was 107. Findings Include:1. Observation of Resident #64's room on 02/25/26 at 11:46 A.M. revealed no bathroom door was present.Interview with Licensed Practical Nurse (LPN) #634 on 02/26/25 at 11:50 A.M. verified the lack of a bathroom door in Resident #64's room.2. Observation of the facility environment with Housekeeping Director #700 on 02/26/26 between 1:15 P.M. and 1:45 P.M. revealed the air vent in Resident #50's room was heavily rusted; the privacy curtains in Resident #39, Resident #52, Resident #58, Resident #63, Resident #77, Resident #87, Resident #92, and Resident #107's rooms were visibly stained; the tile flooring in Resident #99 and Resident #162's room contained unidentified substance on the floor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-03 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to accurately code resident Minimum Data Set (MDS) assessments. This affected nine (#11, #29, #32, #52, #53, #62, #64, #87, and #102) of 24 residents reviewed for MDS assessment accuracy. The facility census was 107.Findings include:1. Review of the medical record for Resident #29 revealed the resident was admitted to the facility on [DATE] with diagnoses that included schizophrenia, dementia, and major depressive disorder. Review of the level two Preadmission Screening and Resident Review (PASRR) evaluation dated 03/21/07 revealed Resident #29 had a level two serious mental illness. Review of Resident #29's most recent comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed the facility answered, No, to the question, Is the resident currently considered by the state level II PASRR process to have serious mental illness and/or intellectual disability or a related condition? 2. Review of the medical record revealed Resident #32…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, medical record review, and review of the facility policy, the facility failed to ensure residents needs and preferences were met regarding appropriate linens on beds and maintaining bathing equipment for use to accommodate resident preference. This affected two residents (#105 and #22) of 13 residents reviewed for accommodation of needs. The facility census was 107.Findings include:1. Record review for Resident #105 revealed an admission date of 10/24/24. Diagnoses included dislocation of an unspecified knee, morbid severe obesity, and encounter for orthopedic aftercare. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #105 was cognitively intact. Resident #105 had impairment on one side of the lower extremities, used a wheelchair for mobility, required set up or clean up assist with toileting hygiene, supervision or touch assist with personal hygiene, and partial/moderate assist with bed mobility and transfers. Observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to complete a significant change Minimum Data Set (MDS) assessment within 14 days after hospice services were discontinued for one resident (#3) of three residents reviewed for hospice services. The facility census was 107.Findings include:Record review for Resident #3 revealed an admission date of 07/19/19. The resident had a diagnosis of benign prostatic hyperplasia. Record review revealed a hospice order dated 10/23/24 to admit Resident #3 to hospice services.Review of the progress note dated 11/14/25 at 12:11 P.M., completed by Licensed Practical Nurse (LPN) #543, revealed Resident #3 was transferred to the hospital via stretcher with two paramedics and hospice was aware.Review of the progress note dated 11/25/25 at 3:16 P.M., completed by LPN #552, revealed Resident #3 returned from the hospital. Resident #3 was admitted for hypernatremia, urinary tract infection, and aspiration pneumonia. Record review revealed a hospice order dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interviews, medical record review, and facility policy, the facility failed to develop and effective means of communication for a resident who spoke limited English to ensure the resident was able to effectively communicate requests and needs. This affected one (#89) of 24 residents interviewed for the provision of care. The facility census was 107.Findings include:Review of Resident #89's medical record revealed an admission date of 07/17/25. Diagnoses included age-related osteoporosis with pathological fracture, adult failure to thrive, protein calorie malnutrition, major depressive disorder, unspecified dementia, systolic heart failure and alcohol abuse. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was assessed with severely impaired cognition and required maximum assistance and cuing for all activities of daily living.Observation and interview with Resident #89 on 02/23/26 at 9:35 A.M. revealed the resident had difficulties in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, medical record review, and staff interview, the facility failed to label, date, or initial supplemental tube feeding containers to notify when the supplement was hung and by which staff as ordered. This affected one (#70) of two residents reviewed for tube feedings. The census was 107.Findings include:Review of the medical record for Resident #70 revealed an admission date of 12/09/25. Diagnoses included dysphagia, severe protein-calorie malnutrition, and hemiplegia and hemiparesis following cerebral infarction.Review of Resident #70's active physician orders for February 2026 identified orders to change the feeding administration set with each new bottle; label the formula container, syringe, and administrative set with the resident's name, date, time, and the nurse's initials.Observation on 02/23/26 at 11:01 A.M. revealed Resident #70's tube-feeding container was hung but not labeled, dated, or initialed.Interview on 02/23/26 at 11:01 A.M. with Registered Nurse (RN) #571 verified Resident #70's tube feeding container was not labeled, dated, or initialed.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, resident interview, and staff interview, the facility failed to ensure a resident had active orders for use of supplemental oxygen. This affected one (#53) of one residents reviewed for respiratory care. The census was 107.Findings include:Review of the medical record for Resident #53 revealed an admission date of 12/30/15 with diagnoses including paranoid schizophrenia, dyskinesia, asthma, respiratory failure, anxiety, dyskinesia, and nicotine dependence.Review of Resident #53's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 14 which indicated the resident was cognitively intact.Observation and interview of Resident #53 on 02/23/26 at 1:12 P.M. revealed an oxygen concentrator was turned on in the room and set to four liters per minute flow rate. When asked about the usage of his oxygen, Resident #53 stated he wore the oxygen intermittently for shortness of breath or after smoking outside. Resident #53…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident and staff interview, review of medication administration audit reports, and review of a facility policy, the facility failed to ensure pain medications were administered as ordered to effectively manage a resident's pain. This affected one (#11) of seven residents reviewed for medication administration. The facility census was 107.Findings include:Record review for Resident #11 revealed an admission date of 10/30/25. Diagnoses included pain in the left hip; unilateral primary osteoarthritis, left knee; intervertebral disc degeneration; lumbar back pain; and pain in the right foot.Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #11 was cognitively intact and had pain frequently.Review of the care plan for Resident #11 dated 11/03/25 revealed Resident #11 was at risk for back pain, fatigue, anxiety, and bone pain. An intervention included to administer medications as prescribed.Review of the physician orders for January and February 2026…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident and staff interview, and facility policy review, the facility failed to ensure residents were seen by a physician in a timely manner as required. This affected one (#89) of 24 sampled residents reviewed for physician visits. The facility census was 107.Findings include:Review of medical record for Resident #89 revealed an admission date of 07/17/25 with diagnoses including osteoporosis, adult failure to thrive, protein calorie malnutrition, major depressive disorder, unspecified dementia, systolic heart failure, and alcohol abuse.Review of Resident #89's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of three which indicated severely impaired cognition. Review of provider notes from 07/17/25 to 02/27/26 revealed only one visit note by the facility physician. The physician admission note for Resident #89 was not conducted until 10/15/25 which was almost three months after initial admission to facility and no follow…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, medical record review, and facility policy review, the facility failed to ensure timely dental care was provided to address resident needs. This affected one (#89) of 24 sampled residents observed for dental concerns. The facility census was 107.Findings include:Review of the medical record for Resident #89 revealed an admission date of 07/17/25 with diagnoses including osteoporosis with pathological fracture, adult failure to thrive, protein-calorie malnutrition, major depressive disorder, unspecified dementia, systolic heart failure, and alcohol abuse.Review of Resident #89's Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of three which indicated severely impaired cognition. Review of the care plan dated 12/16/26 revealed goals and interventions for Resident #89's dental problems related to missing teeth. Interventions included daily oral hygiene, notification to the provider with complaints of pain or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-03 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, medical record review, and facility policy review, the facility failed to ensure complete and accurate documentation was maintained in resident medical records. This affected three (#2, #6, and #14) of four residents reviewed for accuracy of documentation. The facility census was 107.Findings include:1. Record review for Resident #6 revealed an admission date of 03/24/14. Diagnoses included hemiplegia and hemiparesis following unspecified cerebrovascular disease, contracture of muscle, and muscle weakness. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #6 was cognitively intact. Resident #6 had impairment to one side of the upper and lower extremities and was dependent for upper and lower body dressing. Review of the care plan for Resident #6 dated 12/31/25 revealed Resident #6 had the potential for alteration in skin integrity related to impaired mobility and decreased functional ability. Interventions included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-03 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, resident and staff interview, and policy review, the facility failed to ensure infection control practices were maintained for residents on enhanced barrier precautions and proper cleaning of bodily fluids was completed. This affected two (#1 and #99) of seven residents reviewed infection control practices. The facility census was 107.Findings include: 1. Record review revealed Resident #1 was admitted to the facility on [DATE]. Diagnoses included benign prostatic hyperplasia with lower urinary tract symptoms, bacteremia, and retention of urine. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #1 was mildly cognitively impaired. Resident #1 had an indwelling catheter and required substantial/maximal assistants with toileting hygiene. Review of the care plan for Resident #1 dated 10/28/25 revealed the had a need for a urinary (Foley) catheter related to urinary retention. An interventions included to document the urinary output. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and policy review, the facility failed to ensure Resident #10's responsible party was notified of a change in condition and transfer to hospital. This affected one resident (Resident #10) of three residents reveiwed for change in condition. Findings include: Review of Resident #10's medical record revealed an admission date of 11/03/23 and a re-entry date of 03/21/25. Resident #10's diagnoses included malignant neoplasm of the pancreas, drug-induced polyneuropathy, and hemiplegia (paralysis) and hemiparesis (weakness) following cerebral infarction affecting the right dominant side. Review of Resident #10's care plan revised 12/11/24 included Resident #10 needed assistance for ADL's related to cancer, bronchitis, asthma and other diagnoses. Resident #10 was able to ambulate on and off the unit, was alert and oriented times three (time, place, person), was able to voice needs and was able to perform ADL's independently and might require assistance during times of fatigue.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, review of personnel files, review of witness statements, interviews, and review of facility policy, the facility failed to prevent staff to resident verbal abuse. This affected one resident (#28) of three reviewed for respect and dignity. The facility census was 87. Findings include: Review of the medical record for Resident #28 revealed an admission date of 06/20/23 with diagnoses including hypertension, alcohol induced persisting dementia, dementia with agitation, violent behavior, anxiety disorder, anterograde amnesia, insomnia, and heartburn. Review of the behavior care plan, revised 08/29/24, indicated Resident #28 did not conform to the boundaries of socially acceptable behaviors because he would take bowel movements and place them in drawers and cabinets, go in and out of rooms and turn the water on and off, and have episodes of refusing personal and incontinence care. Interventions included discuss with resident in a straight-forward yet kind manner that his behavior was unacceptable, evaluate if behavior was a result of cognitive impairment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, review of personnel files, review of witness statements, interviews, review of the facility's self-reported incidents (SRIs), and review of facility policy, the facility failed to effectively implement their policy on abuse in regard to the timely reporting of an allegation of abuse and conducting a thorough investigation of an allegation of abuse. This affected one resident (#28) of one reviewed for abuse. The facility census was 87. Findings include: Review of the medical record for Resident #28 revealed an admission date of 06/20/23 with diagnoses including hypertension, alcohol induced persisting dementia, dementia with agitation, violent behavior, anxiety disorder, anterograde amnesia, insomnia, and heartburn. Review of the behavior care plan, revised 08/29/24, indicated Resident #28 did not conform to the boundaries of socially acceptable behaviors because he would take bowel movements and place them in drawers and cabinets, go in and out of rooms and turn the water on and off, and have episodes of refusing personal and incontinence care.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, review of personnel files, review of witness statements, interviews, review of the facility's self-reported incidents (SRIs), and review of facility policy, the facility failed to report an allegation of staff to resident verbal abuse to the proper authorities. This affected one resident (#28) of one reviewed for abuse. The facility census was 87. Findings include: Review of the medical record for Resident #28 revealed an admission date of 06/20/23 with diagnoses including hypertension, alcohol induced persisting dementia, dementia with agitation, violent behavior, anxiety disorder, anterograde amnesia, insomnia, and heartburn. Review of the behavior care plan, revised 08/29/24, indicated Resident #28 did not conform to the boundaries of socially acceptable behaviors because he would take bowel movements and place them in drawers and cabinets, go in and out of rooms and turn the water on and off, and have episodes of refusing personal and incontinence care. Interventions included discuss with resident in a straight-forward yet kind manner that his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-10 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review, review of personnel files, review of witness statements, interviews, review of the facility's self-reported incidents (SRIs), and review of facility policy, the facility failed to conduct a thorough investigation of an allegation of staff to resident verbal abuse. This affected one resident (#28) of one reviewed for abuse. The facility census was 87. Findings include: Review of the medical record for Resident #28 revealed an admission date of 06/20/23 with diagnoses including hypertension, alcohol induced persisting dementia, dementia with agitation, violent behavior, anxiety disorder, anterograde amnesia, insomnia, and heartburn. Review of the behavior care plan, revised 08/29/24, indicated Resident #28 did not conform to the boundaries of socially acceptable behaviors because he would take bowel movements and place them in drawers and cabinets, go in and out of rooms and turn the water on and off, and have episodes of refusing personal and incontinence care. Interventions included discuss with resident in a straight-forward yet kind manner that his…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of the facility policy the facility failed to ensure Resident #31's incontinence care was provided timely. This affected one resident (Resident #31) out of three residents reviewed for incontinence care. The facility census was 87. Findings include: Review of Resident #31's medical record revealed an admission date of 08/01/14 and diagnoses included Alzheimer's Disease, anxiety disorder and type two diabetes mellitus. Review of Resident #31's care plan revised 02/11/25 included Resident #31 was incontinent of bowel and, or bladder. Resident #31 refused care at times and was not a candidate for a toileting program. Resident #31 would be free of skin breakdown related to incontinence. Interventions included to change Resident #31 every two hours and as needed; provide incontinence care and apply barrier cream after each incontinent episode. Review of Resident #31's Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #31 did not have a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-02-13 · tag F0761 — failed to label and store drugs safely — widespread
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and review of the facility policy, the facility failed to assure expired medications were removed from the medications used for resident consumption. This had the potential to affect all 96 residents residing at the facility. Findings include: Observation on 02/10/25 at 6:30 P.M. with Licensed Practical Nurse (LPN) #416 of the South Medication Storage Room revealed a container of promethazone hydrochloride tablets 50 milligrams (mg) with an expiration date of 10/24/24, bisocodyl suppositories (six of 12 remaining) with an expiration date of January 2025, an additional box of bisocodyl suppositories (eight of 12 remaining) with an expiration date of January 2025, a Trulicity pen with the expiration date of 01/17/25, a humulog insulin pen with an expiration date of 12/20/24, deep sea nasal spray with an expiration date of January 2025, and two bottles of omeprazole 20 mg with an expiration date of January 2025. LPN #416 verified the expired medications and confirmed they were stored with medications used for residents. Observation on 02/13/25 at 12:23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-13 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, review of the manufacturer instructions, and review of the facility policy, the facility failed to maintain appropriate infection control practices when obtaining blood glucose levels via a glucometer. This affected three (Residents #83, #156 and #52) of three residents observed for blood sugar assessments via glucometer and had the potential to affect an additional 19 residents, Resident #2, #4, #7, #8, #11, #19, #24, #27, #28, #34, #36, #41, #61, #66, #72, #73, #105, #153, and #154 who were identified by the facility as receiving blood sugar checks via glucometer. In addition the facility failed to have a complete water management plan in place. This had the potential to affect all residents. The facility census was 96. Findings include: 1. Medical record review for Resident #83 revealed an admission date of 01/06/25. Diagnosis included diabetes mellitus due to underlying condition with diabetic amyotrophy. Review of the care plan dated 01/07/25 revealed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-02-13 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to ensure resident concerns documented in the Resident Council Meeting Minutes for November and December 2024 were not altered or removed and failed to ensure concerns from the group meetings were acted upon. This affected Resident #2, #7, #16, #17, #19, #24, #30, #34, #42, #47, #51, #58, #61, #71, #72, #74, #76, #78, #95, #152, #155 and #160 who attended resident council meetings and/or expressed concerns related to call light response. This affected 21 of 96 facility residents and had the potential to affect all residents. Findings include: 1. Review of Resident Council minutes provided by the Administrator from 01/05/24 through 12/20/24 revealed Resident Council meetings were held monthly. Resident #7 was the Resident Council President from 01/05/24 through 12/20/24. Review of the Resident Council minutes provided by Former Activity Director (FAD) #650 revealed three copies dated 11/29/24. The first copy under new concerns for nursing revealed the concerns were call light and under call light was an additional concern:…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure all required notices of potential financial obligation were given to residents prior to the discontinuation of skilled services while using their Medicare Part A benefit. This affected two residents (62 and #107) of three residents (#62, #106, and #107) reviewed for appropriate beneficiary notices. The facility census was 96. Findings include: 1. Review of the beneficiary notice worksheet provided by the facility during the annual survey revealed Resident #62 was discharged from skilled therapy services while using his Medicare Part A benefit on 09/03/24 and remained in the facility. Review of the notices provided to Resident #62 upon discontinuation of skilled services revealed a Notice of Medicare Non-coverage (NOMNC) signed by the resident representative on 09/10/24. There was no Skilled Nursing Facility Advanced Beneficiary Notice of Non-coverage (SNFABN) provided as required. 2. Review of the beneficiary notice worksheet provided by the facility during the annual survey revealed Resident #107 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-13 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of the facility policy, the facility failed to conduct a quarterly care plan meeting for one resident, Resident #2, of three residents reviewed for care plan meetings. The facility census was 96. Findings include: Medical record review for Resident #2 revealed an admission date of 10/18/17. Diagnoses included hemiplegia affecting left nondominant side, type two diabetes mellitus, and muscle weakness. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #2 was cognitively intact. Resident #2 had no impairment of the upper extremities, impairment on both sides of the lower extremities, and used a wheelchair for mobility. Review of Resident #2's medical record from 01/01/24 through 02/10/25 revealed no documentation of care plan meetings scheduled or held. Interview on 02/11/25 at 9:33 A.M. with Resident #2 revealed she was only invited to care plan meetings once a year. Interview on 02/12/25 at 1:22 P.M. with Licensed Social Worker…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Resident #2 received range of motion and a palm guard or carrot after receiving therapy services for a left hand contracture. This affected one resident (Resident #2) of one resident reviewed for contractures. The facility census was 96. Findings include: Medical record review for Resident #2 revealed an admission date of 10/18/17. Diagnosis included hemiplegia affecting left nondominant side. Review of the care plan revised 07/25/24 revealed Resident #2 needed assistance for activities of daily living related to left hand contracture, and impaired mobility. Interventions included left hand carrot orthosis six to eight hours per day as tolerated. An additional care plan for Resident #2 updated 11/07/24 revealed Resident #2 had a contracture post cerebrovascular accident (CVA) to her left hand. Interventions included range of motion as tolerated to the site. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to ensure the hydration needs of Resident #156 were met when water flushes were not administered via a percutaneous endoscopic gastrostomy (PEG) tube per the physician orders. This affected one of one resident reviewed for tube feedings, Resident #156. The facility census was 96. Findings include: Medical record review for Resident #156 revealed an admission date of 02/03/25. Diagnosis included malignant neoplasm of oropharynx. Review of the progress notes dated 02/03/25 timed 10:25 P.M. authored by Licensed Practical Nurse (LPN) #640 revealed Resident #156 was alert and oriented to person, place, and month. Resident #156 received tube feeding via PEG tube. Resident #156 received nothing by mouth (NPO). Review of Resident #156's physician orders revealed an order dated 02/04/25 for enteral feed every four hours flush with 120 milliliters (ml) water every four hours. An order dated 02/05/25 indicated enteral feed every shift of Isosource HN 60 ml continuously. Observation of Resident #156's tube feeding pump on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure pharmacy recommendations were addressed. This affected one resident (#86) of five residents (#53, #69, #84, #86, and #156) reviewed for unnecessary medications. The facility census was 96. Findings include: Review of the medical record for Resident #86 revealed and admission dated of 03/16/24. Diagnoses included vascular dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, depression, and major depressive disorder, recurrent and moderate. Review of the physician orders for February 2025 revealed active orders for quetiapine fumarate (antipsychotic) oral tablet 25 milligrams (mg). Give two tablets by mouth two times a day related to vascular dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. Review of the Pharmacist's Recommendation to Prescriber forms dated 04/04/24 and 01/15/25 revealed a request to clarify/document the approved diagnosis to justify use of quetiapine and update order in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-13 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure call lights were easily accessible and consistently in good working order. This affected five residents (#6, #7, #154, #155, and #156) of five residents reviewed for call lights. Findings include: 1. Review of the medical record for Resident #6 revealed an admission date of 01/03/24. Diagnoses included osteoarthritis, paranoid schizophrenia, anxiety disorder, and presence of cardiac pacemaker. Review of the annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #6 had intact cognition and required supervision or touching assistance with chair/bed to chair transfer, partial or moderate assistance with toilet transfer, and used a wheelchair. Interview on 02/11/25 at 11:37 A.M. with Resident #6 revealed he pressed his call light and was waiting for staff to assist him to bed. Resident #6 stated he had been waiting for 15 minutes and no one had responded. Resident #6 stated this happened a lot. Observation at the time…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-01-08 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the facility failed to serve food in a manner to protect it from contamination. This had the potential to affect all residents residing in the facility. The census was 96. Findings include: Observations of tray line on 01/06/25 at 4:33 P.M. revealed two fans running on high speed, one fan was facing the dishwasher, the other was facing the tray line. A layer of brownish/black dust was covering both fans. Interview during the observation with Dietary Manager #210 verified the build of dirt/dust on the fans. Further interview revealed all facility residents consumed food prepared in the kitchen. Review of the undated facility policy titled Nursing Home Kitchen Cleanliness revealed daily tasks included cleaning and sanitizing countertops, stovetops, and food preparation surfaces, washing dishes, utensils, and kitchen equipment, and sweeping and mopping kitchen floors. Weekly tasks involved deep cleaning refrigerators and freezers, cleaning and sanitizing kitchen storage areas, and checking and cleaning vents and exhaust systems.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-08 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation and interviews, the facility failed to ensure a well maintained and comfortable environment. This affected seven (Residents #4, #6, #31, #38, #40, #58, and #86) of 29 residents residing on the second floor. Findings include: Review of the medical record for Resident #4 revealed an admission date of 05/30/24. Diagnoses included vascular dementia with behavioral disturbances. Review of the quarterly Minimum Data Set (MDS) assessment, dated 10/15/24, revealed Resident #4 had intact cognition and was independent with activities of daily living (ADL). Review of the medical record for Resident #6 revealed an admission date of 06/16/23. Diagnoses included bipolar disorder, psychotic disorder with delusions, and schizophrenia. Review of the quarterly MDS assessment, dated 11/03/24, revealed Resident #6 had intact cognition and required maximum assistance with ADLs. Review of the medical record for Resident #31 revealed an admission date of 11/15/24. Diagnoses included schizophrenia, unspecified and obesity. Review of the quarterly MDS assessment, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-08 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations, policy review and interview, the facility failed to serve palatable meals at an appropriate temperature. This affected 11 (Resident #7, #20, #47, #53, #62, #64, #67, #69, #72, #76 and #82) of 96 residents residing in the facility. Findings include: Interviews on 01/02/25 at 8:30 A.M. with Residents #62, #64, #72, and #82 revealed the food was always cold. Resident #72 stated the food was horrible and cold. Observations of tray line on 10/02/24 at 4:20 P.M. noted staff preparing to plate the dinner meals which consisted of ravioli, mixed vegetables, hamburgers, mashed potatoes and bread sticks. Temperatures of the food obtained before plating revealed the regular ravioli was 138 degrees Fahrenheit (F), the mixed vegetables were 158 degrees F, hamburgers were 152 degrees F, puree ravioli was 123 degrees F, and the renal ravioli was 111 degrees F. A test tray was requested and left the kitchen at 4:40 P.M. The test tray arrived on the North one unit at 4:41 P.M. Certified Nursing Assistant (CNA) #202 and Unit Manager #212 immediately began passing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-29 · tag F0712 — isolated
    Ensure that the resident and his/her doctor meet face-to-face at all required visits.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and facility policy review, the facility failed to ensure Resident #51was seen my a physician least once every 30 days for the first 90 days after admission, and at least once every 60 thereafter. This affected one resident (#51) of the three residents reviewed for physician visits. The facility census was 92. Findings include: Review of the medical record for Resident #51 revealed an admission date of 02/05/24 with diagnosis including vascular dementia, depression, epilepsy, atrial fibrillation, anxiety, hypertension, heart failure, and hemiplegia. Review of the practitioner's progress notes dated 02/07/24 revealed a New admission History and Physical was conducted by a virtual visit by Physician #348 for Resident #51. Review of medical record progress notes revealed no visits were made by a general practitioner after 02/07/24 until 05/08/24. Review of practitioner's progress note revealed the last general practitioner note was written on 05/08/24. The was no evidence of a general practitioner visit for Resident #51 after 05/08/24. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-02-22 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to ensure its kitchen area was maintained in a clean and sanitary manner. In addition, the facility did not ensure that food was plated to be served in a sanitary manner. This had the potential to affect all 94 residents receiving food from the kitchen. There were no residents residing in the facility not receiving food from the kitchen. Findings Include: Observation on 02/21/24 at 10:05 A.M. a tour of the kitchen was conducted with the Director of Nursing (DON). The floor had dirt and food buildup. There was also a buildup of dirt under the steam table where food was served from. The dirty floor was verified with the DON at the time of the tour. The inside of the drawer holding the serving and cooking utensils had dirt and grease buildup. The surface of the drawer had a greasy texture. The DON verified the dirty utensil drawer at the time of the kitchen tour. Dietary Manager (DM) #118 was observed packing brown bag lunches for dialysis residents. DM #118 did not have a hairnet on. The DON verified the absence of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-22 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and review of cleaning schedules, the facility did not ensure residents were sitting in clean wheelchairs. This affected four residents (#14, #15, #29 and #47) out of 66 residents utilizing wheelchairs. The facility census was 94. Findings include: On 02/21/24 between 10:00 A.M. and 12:00 P.M. during the tour of the facility, Residents #14, #15, #29 and #47 were observed to be sitting in wheelchairs. Each chair had a buildup of dirt on the frame. Interview with the Director of Nursing (DON) verified the dirt buildup on each wheelchair at the time of the tour. Interview on 02/21/24 during the tour, the DON stated that wheelchairs were to be cleaned two times weekly. A review of the cleaning schedule revealed wheelchairs were to be cleaned two times weekly on Monday and Wednesday on night shift. This deficiency represents noncompliance investigated under Complaint Number OH00151189.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-22 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on interview, schedule review, and policy review the facility did not ensure sufficient nursing staff to provide nursing and related services to assure resident safety when two of four nurses left the building for lunch at 12:00 A.M. on 02/05/24 and did not return until 4:30 A.M. (4.5 hours). This had the potential to affect 37 residents (#2, #3, #4, #7, #10, #12, #13, #11, #18, #19, #28, #30, #34, #38, #44, #47, #49, #50, #52, #54, #53, #56, #57, #60, #62, #66, #70, #71, #76, #80, #81, #86, #88, #89, #93, #91, and #97) residing on the units assigned to the two nurses. The facility census was 94. Findings Include: A review of the facility assessment dated [DATE] revealed the facility will be staffed with three to four nurses per shift. A review of staffing sheets dated 02/04/24 revealed Licensed Practical Nurse (LPN) #234 was scheduled from 7:00 P.M. until 7:00 A.M. the following day…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Past Non-Compliance
  • Potential for harm · D2024-02-22 · tag F0806 — failed to honor food preferences — isolated
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to ensure Resident #54 received meals according to documented food preferences. This affected one resident (#54) of three residents investigated for food preferences. The facility census was 94. Findings Include: Record review for Resident #54 revealed an admission date of 02/05/24 with diagnoses including vascular dementia, depression, epilepsy, anxiety, diabetes mellitus type II, and hemiplegia following a cerebral vascular accident (CVA). Resident #54's diet orders included a regular diet with low concentrated sweets. Review of a dietary admission note dated 02/15/24 included Resident #54 disliked pork and ground meat. Review of the nurse practitioner notes dated 02/19/24 revealed Resident #54 does not eat pork or beef. The nurse practitioner instructed nursing to inform the kitchen. Interview with the Director of Nursing (DON) on 02/22/24 at 9:00 A.M. revealed resident food preferences were honored. On 02/22/24 at 9:30 A.M. an interview with Director of Dietary Services #118 revealed resident food preferences were honored,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews, the facility failed to provide adequate supervision to prevent the elopement of a resident. This affected one (Resident #100) of one resident reviewed for elopement. The facility census was 99. Findings include: Review of the medical record for Resident #100 revealed an admission date of 11/30/23 with diagnosis including diabetes mellitus, depression and COVID-19. His medical record contained a photograph so that he was identifiable to staff. He was discharged to the hospital on [DATE]. Review of the admission Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #100 had impaired cognition. Review of Resident #100's Skilled Nursing Summary dated 12/27/23 revealed the resident's gait was unsteady, had a balance problem, and required ambulatory assistance of one. Review of Resident #100's plan of care revealed the resident had impaired cognitive process for daily decision making and was at risk for further decline in cognitive status. Interventions included but were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-28 · tag F0804 — failed to serve food at safe, palatable temperature — widespread
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews, facility policy review, and facility invoices, the facility failed to serve hot and palatable foods. This had the potential to affect all residents. The facility identified 97 of 98 residents that received food from the kitchen. Resident #5 was identified as receiving no food by mouth. The facility census was 98. Findings include: Interview with Resident #14 on 09/18/23 at 10:29 A.M. revealed the facility's food was horrible. Interview with Resident #44 on 09/18/23 at 10:41 A.M. revealed the facility's food was nasty and cold. Interview with Resident #343 on 09/18/23 at 10:49 A.M. revealed the facility's food was poor and not much to it with taste. During tray line service on 09/18/23 beginning at 11:45 A.M., the kitchen was noted to be without an insulated base and covers for plates while plating the second-floor unit. Observation revealed State Tested Nurse (STNA) #1146 was measuring out cling wrap and placing it over each lunch meal plate. Interview on 09/18/23 at the time of the observation of the plating of the lunch meal, Food Service…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-28 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview the facility failed to ensure foods were stored in a matter to prevent contamination. This had the potential to affect all residents. The facility identified 97 of 98 residents that received food from the kitchen. Resident #5 was identified as receiving no food by mouth. The facility census was 98. Findings include: During the initial kitchen tour on 09/18/23 between 8:30 A.M. and 9:00 A.M. the following was observed: • On 09/18/23 at 8:30 A.M. the ice machine was observed to be open with ice exposed to air and the door was broken and placed on top of the ice machine. • During the tour of the kitchen there were piles of oatmeal spilled at the entryway to the kitchen with other food, dirt, and various spills throughout the kitchen. The trashcan located near the handwashing station adjacent to the kitchen office space, was full and overflowing, the garbage dumpster was open and full of trash spilling out, and multiple small flying bugs were observed throughout the kitchen. • During the tour Dietary Aide (DA) #1137 was observed to be without…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-28 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, personnel file review, job description review, interview, review of a facility Legionella water management plan documentation, review of Centers for Disease Control and Prevention (CDC) guidance, review of facility self-reported incidents (SRI), and review of the Occupational Safety and Health Standards (OSHA) standards for safe oxygen storage the facility failed to be administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. Tthe facility failed to prevent an in-house acquired pressure ulcer for Resident #14. Actual Harm occurred on 05/23/23 when Resident #14, who was dependent on staff for bed mobility, was observed to have an unstageable/suspected deep tissue injury (SDTI) (a purple or maroon localized area of discolored intact skin or blood-filled blister due to damage of underlying soft tissue due to pressure and/or shear) pressure ulcer to the left heel. Following the development of the ulcer, the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-28 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to submit complete and accurate staffing information for the Payroll-Based Journal (PBJ) report to Centers for Medicare and Medicaid Services (CMS). This had the potential to affect all 98 residents in the facility. Findings include: Review of the PBJ report for Fiscal Year (FY) Quarter 2 (January 1, 2023 through March 31, 2023) revealed the facility triggered failing to submit data for the quarter and one-star staffing rating as identified areas of concerns. Interview on 09/20/23 at 12:04 P.M. with the Administrator and Facility Owner (FO) #5500 revealed FO #5500 was responsible for the submission of data to CMS regarding the PBJ. Interview revealed PBJ staffing information for FY Quarter 2 was never reported. Interview revealed FO #5500 submitted staffing information for the PBJ to CMS on 08/14/23 for FY Quarter 3. Review of the facility document titled CMS Submission Report PBJ Final File Validation Report dated 08/14/23 revealed the facility submitted PBJ staffing information for FY Quarter 3 and was unable to produce any…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-28 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy review, review of a facility Legionella water management plan documentation, staff interview, and review of Centers for Disease Control and Prevention (CDC) guidance, the facility failed to fully implement a complete water management program to prevent the growth of Legionella bacteria. In addition, the facility failed to maintain standard infection control protocols regarding isolation precautions. This had the potential to affect all 98 residents residing in the facility. Findings include: 1. Interview on 09/25/23 at 9:29 A.M. with the Administrator confirmed she did not have documented evidence of facility Legionella testing for 2022. Review of the facility policy titled Legionella Surveillance and Detection, revised July 2017, revealed Legionnaire's disease will be included as part of our infection surveillance activities. Review of the facility policy titled Infection Control/Water Systems, revised 03/23, revealed the facility will conduct routine water…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-28 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and facility floor plan review the facility failed to ensure its environment was maintained in a clean and sanitary manner. This affected 9 residents (#4, #14, #18, #23, #33, #46, #68, #76, and #77) with the potential to affect all residents. The facility census was 98. Findings include: Observation during the initial kitchen tour on 09/18/23 between 8:30 A.M. and 9:00 A.M. with Dietary Aide (DA) #1137 of the designated outside area for the garbage dumpsters (loading dock) revealed two signs attached to the building reading No Smoking. Observation revealed a black square rug, adjacent to the on and off ramp, with approximately 13 cigarette ends and multiple new and old crumbled leaves on top of the rug. Interview during tour with DA #1137 revealed the area was not a designated smoking area; however, staff used the area to smoke often. DA #1137 verified the above findings at the time of the tour. Observation and verification on 09/18/23 at 1:13 P.M. with Maintenance Director (MD) #1159 of Residents #4, #23, and #46 room revealed a ceiling vent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-09-28 · tag F0926 — failed to keep the home smoke-free / fire-safe — widespread
    Have policies on smoking.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, facility policy review, and review of the Occupational Safety and Health Standards (OSHA) standards for safe oxygen storage the facility failed to ensure oxygen tanks were stored and secured in a safe manner. This had the potential to affect all 98 residents in the facility. Findings include: Observation of the oxygen storage area on 09/19/23 at 9:40 A.M. revealed the facilities oxygen storage was located inside a fenced area on the back dock with a no smoking sign on the wall behind it. The area revealed large amounts of combustible leaves mixed with cigarette butts underneath and around the 22 oxygen tanks stored in the fenced area. Interview on 09/19/23 at 9:40 A.M. with Director of Maintenance #1150 confirmed the observation and revealed staff were not to smoke near the area. Review of the facility policy titled Resident Smoking Policy, dated June 2018, revealed oxygen tanks were prohibited in smoking areas. Review of the OSHA standards for safe oxygen storage, amended 03/07/1996, revealed the bulk oxygen storage location shall be permanently…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-28 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and facility policy review the facility failed to ensure care plans were updated and accurate for Residents #7, #14, #35, #73, #80, #244 and #294. This affected seven residents (#7, #14, #35, #73, #80, #244 and #294) of 23 residents reviewed for assessments. The facility census was 98. Findings include: 1. Review of the medical record for Resident #7 revealed an admission date of 05/21/22. Diagnoses included schizophrenia, diabetes, chronic obstructive pulmonary disease (COPD), and gastro esophageal reflux disease (GERD). Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #7 was moderately cognitively impaired. She required supervision for transfers and was independent with no set up help for bed mobility, dressing, toileting, eating, and hygiene. She occasionally rejected care. Review of the elopement assessment dated [DATE] revealed Resident #7 resided on a secured unit. Review of a nurse's note dated 08/28/23 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-28 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and facility policy review the facility failed to obtain signed consents or declinations and evidence of education for influenza vaccinations for Residents #40 and #62. This affected two residents (#40 and #62) of six residents reviewed for immunizations. Findings include: 1.Review of the medical record or Resident #40 revealed an admission dated 12/04/18 with diagnoses including dementia, diabetes mellitus, morbid obesity, and schizophrenia. Review of Resident #40's medical record under the immunization tab revealed influenza consent was refused but no date was listed. Review from 09/01/22 to 03/31/22 of nursing progress notes or under the miscellaneous tab did not reveal any documented evidence of influenza immunization being offered or education being provided for the influenza vaccine. 2. Review of the medical record for Resident #62 revealed an admission date of 01/24/20 with diagnoses including unspecified protein-calorie malnutrition, atrial fibrillation, peripheral vascular disease, and acquired absence of right leg above knee. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and facility policy review the facility failed to timely notify the physician and dietitian of Resident #294's continued refusal of daily weights. This affected one resident (#294) of four residents reviewed for weights. The facility census was 98. Findings include: Review of Resident #294's medical record revealed an admission date of 08/31/23 with diagnoses including chronic systolic congestive heart failure, stage IV chronic kidney disease, and depression. Review of the physician's orders revealed Resident #294 had an order dated 09/05/23 for daily weights related to a diagnosis of congestive heart failure. Further review of the medical record and medication administration record (MAR) for September 2023 revealed Resident #294's weights were marked as refused on 09/05/23, 09/06/23, 09/08/23, 09/10/23, 09/11/23, 09/12/23, 09/13/23, 09/15/23, 09/17/23, 09/18/23, and 09/20/23. No response was indicated on 09/07/23, 09/14/23, and 09/19/23. Review of the electronic medical record under the weight monitoring tab for Resident #294 revealed a weight was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, self-reported incident (SRI) review, and facility policy review, the facility failed to prevent resident-to-resident abuse. This affected one resident (Resident #81) of four residents reviewed for abuse. The facility census was 98. Findings Include: 1. Resident #81 was admitted to the facility on [DATE] with diagnoses including depression, bipolar disorder, psychotic disorder with delusions, and schizophrenia. The resident resides on the facility's secured unit. Review of the comprehensive admission minimum data set (MDS) assessment dated [DATE] revealed Resident #81 was moderately cognitively impaired, exhibited no behaviors during the assessment period, and was non-ambulatory. Review of Resident #81's care plans revealed he was at risk for altered cognitive function related to schizophrenia and would have alterations in behavior leading to abusive attacks on staff and residents. Review of the nursing progress note dated 08/12/23 at 3:00 A.M. revealed Resident #81…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to implement their abuse policy regarding an allegation of resident-to-resident abuse. This affected two residents (#68 and #55) of four residents reviewed for abuse. The facility census was 98. Findings include: 1.Resident #55 was admitted to the facility on [DATE] with diagnoses including chronic pancreatitis, anxiety, depression, Covid-19, psychoactive substance abuse, a right above the knee amputation, and schizophrenia. Review of the comprehensive annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #55 was cognitively intact, exhibited no behaviors during the assessment period. Review of the nursing progress note dated 09/02/23 for Resident #55 revealed Licensed Practical Nurse (LPN) #1134 heard a loud commotion in the hallway. LPN #1134 observed Resident #55 arguing with another resident. Resident #55 said another resident had slapped and choked her. Resident #55's face was slightly red and swollen and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review the facility failed to report an allegation of resident-to-resident abuse to the state agency within the required time frames. This affected two residents (#68 and #55) of four residents reviewed for abuse. The facility census was 98. Findings include: 1.Resident #55 was admitted to the facility on [DATE] with diagnoses including chronic pancreatitis, anxiety, depression, Covid-19, psychoactive substance abuse, a right above the knee amputation, and schizophrenia. Review of the comprehensive annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #55 was cognitively intact, exhibited no behaviors during the assessment period. Review of the nursing progress note dated 09/02/23 for Resident #55 revealed Licensed Practical Nurse (LPN) #1134 heard a loud commotion in the hallway. LPN #1134 observed Resident #55 arguing with another resident. Resident #55 said another resident had slapped and choked her. Resident #55's face was slightly red…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review the facility failed to investigate an allegation of resident-to-resident abuse. This affected two residents (#68 and #55) of four residents reviewed for abuse. The facility census was 98. Findings include: 1.Resident #55 was admitted to the facility on [DATE] with diagnoses including chronic pancreatitis, anxiety, depression, Covid-19, psychoactive substance abuse, a right above the knee amputation, and schizophrenia. Review of the comprehensive annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #55 was cognitively intact, exhibited no behaviors during the assessment period. Review of the nursing progress note dated 09/02/23 for Resident #55 revealed Licensed Practical Nurse (LPN) #1134 heard a loud commotion in the hallway. LPN #1134 observed Resident #55 arguing with another resident. Resident #55 said another resident had slapped and choked her. Resident #55's face was slightly red and swollen and there was a small skin…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-28 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and facility policy review the facility failed to develop care plans regarding behaviors and medications usage. This affected three residents (#55, #73, and #68) of four residents reviewed for behaviors and psychotropic medications. The facility census was 98. Findings include: 1. Resident #55 was admitted to the facility on [DATE] with diagnoses including chronic pancreatitis, anxiety, depression, Covid-19, psychoactive substance abuse, a right above the knee amputation, and schizophrenia. Review of the comprehensive annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #55 was cognitively intact, exhibited no behaviors during the assessment period. Review of the physician's orders for Resident #55 revealed an order for: • Acyclovir (an antiviral medication) 400 milligrams (mg) by mouth twice a day for Herpes Viral Infection dated 03/28/23. • Amitriptyline (a psychotropic medication) 75 mg by mouth twice a day for Anxiety, Depression, and Schizophrenia,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, interviews, and facility policy review the facility failed to adequately monitor Resident #90 after a significant change in condition and failed to follow physician orders for daily weights for Resident #294. This affected one resident (#90) out of three residents reviewed for death and one resident (#294) of four residents reviewed for weights. The facility census was 98. Findings include: 1.Review of the closed medical record for Resident #90 revealed an admission date of 02/28/19 with diagnoses including diabetes, hypertension, altered mental status, and dementia. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #90 was severely cognitively impaired. She required total assistance of two people for bed mobility and transfers and extensive assistance of one person for dressing, toilet use, and hygiene. She had no issues with swallowing and had one fall since the previous assessment, with no injury. Review of the fall risk assessment dated [DATE] revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review the facility failed eliminate risk hazards when a staff member pushing a dietary cart ran into Resident #90 causing the resident to fall out of her wheelchair. This affected one resident (#90) of three residents reviewed for falls. The facility census was 98. Findings include: Review of the closed medical record for Resident #90 revealed an admission date of 02/28/19 with diagnoses including diabetes, hypertension, altered mental status, and dementia. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #90 was severely cognitively impaired. She required total assistance of two people for bed mobility and transfers and extensive assistance of one person for dressing, toilet use, and hygiene. Review of the care plan dated 08/17/23 revealed Resident #90 was at risk for falls due to unsteadiness on her feet and impaired cognition. Interventions included using assistive devices for ambulation and non-skin footwear when out of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-28 · tag F0691 — failed to provide colostomy / ostomy care — isolated
    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, resident and staff interviews, and facility policy review the facility failed to ensure timely colostomy care was provided. This affected one resident (#14) of one resident observed for colostomy. The facility identified two residents (#10 and #14) with colostomies. The facility census was 98. Findings include: Review of Resident #14's medical record revealed an admission date of 11/05/22 with diagnoses including peripheral vascular disease, type two diabetes, and paraplegia. Review of the annual, Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #14 had a Brief Interview for Mental Status (BIMS) score of 12 that indicated he was alert and oriented with intact cognition. Review of the MDS assessment revealed Resident #14 had a colostomy for bowel elimination and required one-person physical total dependence for managing the colostomy. Review of the care plan dated 09/07/23 revealed Resident #14 had potential for bowel and/or bladder elimination complications…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-28 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and facility policy review the facility failed to ensure monitoring prior to and following dialysis treatments for Resident #50. This affected one resident (#50) of one resident reviewed for dialysis. The facility census was 98. Findings include: Review of the medical record for Resident #50 revealed an admission date of 10/19/22 with diagnoses including diabetes mellitus with kidney complication, adult failure to thrive, paranoid schizophrenia, dependence on renal dialysis, and end stage renal disease. Review of the physician's orders dated 08/08/23 revealed an order for dialysis communication tool under the assessment tab in the electronic medical record to be completed and printed to send to dialysis with Resident #50 every Tuesday, Thursday, and Saturday for dialysis assessment. Review of the Minimum Data Set (MDS) 3.0 quarterly assessment dated [DATE] for Resident #50 revealed she was on dialysis treatments. Review of Resident #50's care plan dated 10/19/22 revealed she is…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-28 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, self-reported incident (SRI) review, and facility policy review the facility failed to implement interventions to attain or maintain a resident's highest practicable psychosocial well-being. This affected one resident (#73) of four residents reviewed for behaviors. The facility census was 98. Findings include: 1. Resident #81 was admitted to the facility on [DATE] with diagnoses including depression, bipolar disorder, psychotic disorder with delusions, and schizophrenia. The resident resides on the facility's secured unit. Review of the comprehensive admission minimum data set (MDS), dated [DATE], revealed Resident #81 was moderately cognitively impaired, exhibited no behaviors during the assessment period, and was non-ambulatory. Review of Resident #81's care plans revealed he was at risk for altered cognitive function related to schizophrenia and would have alterations in behavior leading to abusive attacks on staff and residents. Review of the nursing progress note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-28 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review the facility failed to ensure non-pharmacological interventions were attempted prior to the administration of pain medication for Resident #80. This affected one resident (#80) of five residents reviewed for unnecessary medication use. The facility census was 98. Findings include: Review of the medical record for Resident #80 revealed and admission date of 05/31/23. Diagnoses included diabetes, hypertension, depression, anxiety, and heart failure. Review of the comprehensive MDS assessment dated [DATE] revealed Resident #80 was moderately cognitively impaired. She required supervision and set up help for bed mobility, transfers, dressing, eating, toilet use, and hygiene. She had trouble falling and staying asleep, she felt down and depressed, had little interest in doing things, had trouble concentrating and displayed no behavior. Review of the physician's orders for September 2023 revealed Resident #80 was ordered Percocet (opioid pain medication)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-28 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, record review, and facility invoices, the facility failed to ensure the facility, including the kitchen and resident rooms, was free from pests (ants, flies, and gnats/fruit flies). This affected the kitchen and three residents' rooms (#4, #23, and #46). The facility census was 98. Findings include: During the initial kitchen tour on 09/18/23 between 8:30 A.M. and 9:00 A.M. approximately two to three flies and seven to eight gnats/fruit flies were noted swirling around the trashcan, food serving and preparation areas. During the second tour of the kitchen between 9:15 A.M. and 9:45 A.M., Food Service Supervisor (FSS) #1145 confirmed and verified the existence of the flies and gnats/fruit flies. FSS #1145 revealed that the facility utilized extermination services but could not confirm the date of the last visit and treatment. Observation on 09/18/23 at 10:20 A.M. of Residents #4, #23, and #46 room, revealed approximately 23 small ants crawling on the floor near the entrance to the room. Interview on 09/18/23 at 10:23 A.M. with State Tested Nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2026-03-03 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the facility assessment and staff interview, the facility failed to ensure the facility assessment contained all required information. This had the potential to affect all 107 residents residing in the facility. The facility census was 107.Findings include:Review the facility assessment dated [DATE] revealed the assessment did not contain evidence of direct input into the assessment from direct care staff, including but not limited to, registered nurses (RNs), licensed practical nurses (LPNs), certified nurse aide (CNAs) and other representatives of the direct care staff; consideration of specific staffing needs for each shift (day, evening, and night) or plans to adjust, as necessary, based on any changes to its resident population; and consideration of specific staffing needs for each resident unit in the facility and plans to adjust, as necessary, based on changes to its resident population. Further review revealed the assessment did not include consideration of workforce challenges such as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$194,149 in federal fines across 6 penalties. 1 Medicare payment denial on record.

  • $23,720 — penalty dated 2025-02-13
  • $4,178 — penalty dated 2024-02-20
  • $3,798 — penalty dated 2024-02-12
  • $9,116 — penalty dated 2024-01-22
  • $5,454 — penalty dated 2023-12-26
  • $147,883 — penalty dated 2023-09-28
  • Medicare payment denial — starting 2023-10-25 for 42 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Investor-owned

CMS ownership filings flag an owner of this facility as a real-estate investment trust (REIT). That’s a fact worth knowing: peer-reviewed research links private-equity and REIT ownership to lower staffing and more citations on average — though any individual home can run well or poorly regardless. Read the inspection and staffing record above on its own merits.

  • HGRCC HOLDINGS LLC — REIT · 100.00% share · 5% Or Greater Direct Ownership Interest

Source: CMS SNF ownership filings (PECOS). These flags are self-reported and undercount — federal auditors (GAO) and researchers find CMS captures only a fraction of true private-equity and REIT ties, so the absence of a flag on other homes is not proof they lack investor owners. How investor ownership affects care →

Owner / managerTypeRoleShareSince
HGRCC HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 04/19/2024
LTC PROVIDER SERVICES LLCOrganizationDIRECT OWNERSHIP INTERESTsince 03/01/2023
STELLAR CARE GROUP LLCOrganizationDIRECT OWNERSHIP INTERESTsince 03/01/2023
KING, RICHARDIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/31/2024
WENGER, YEHUDAIndividualDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; TRUSTEE OF THE SNFsince 03/01/2023
DMT SPE I LLCOrganization5% OR GREATER MORTGAGE INTERESTsince 04/19/2024
WP OPERATING LLCOrganization5% OR GREATER MORTGAGE INTERESTsince 09/19/2024
OBERLANDER, DAVIDIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; GENERAL PARTNERSHIP INTERESTsince 03/01/2023
EIDILSZ-STERN, SUSANIndividualCORPORATE OFFICERsince 03/01/2023
STERN, SAMUELIndividualCORPORATE OFFICERsince 03/01/2023
RW CORWIN & COMPANY INCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 03/01/2023
GULICH, NICHOLASIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 12/31/2024

CMS files one row per role, so the 20 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted.

6 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.5M
Net patient revenuemost recent cost report
-10.9%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 40%Medicare 4%Other / private 55%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$305per resident / day
operating cost
$9,286per month
≈ monthly operating cost
$276per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365828. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-03, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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