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Hennis Care Centre Of Dover

1720 Cross Street, Dover, OH 44622 · For profit - Individual · 120 certified beds · (330) 364-8849 Medicare & Medicaid certified

Call the home — (330) 364-8849 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
$9,527 in federal fines
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • a high payroll-based staffing rating (4/5)
  • lower-than-typical staff turnover (34% vs 45% nationally) — better care continuity
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • a high number of inspection citations overall (46) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $9,527 in federal fines (most recent 2023-09-05)
  • its facility-reported quality-measure score sits well above its independent inspection score

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

4/5
CMS overall
4 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
110 Dublin Drive · (330) 343-0753 · Call to confirm hours
Pharmacy
219 W 12th St · (330) 364-5011 · Call to confirm hours
Grocery
1020 N Tuscarawas Ave · (330) 343-5922 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
1725 N Wooster Ave · (330) 343-1322

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 4 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating4★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.8%5.3%15.4%worse than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight4.8%6.2%5.4%better
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection2.0%0.4%2.0%typical
Long-stay residents with depressive symptoms1.2%30.1%6.5%better than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.9%3.2%3.3%better
Long-stay residents whose ability to walk worsened9.1%6.1%16.1%worse than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication33.2%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine92.1%94.5%95.3%typical
Long-stay residents with pressure ulcers4.0%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control19.5%21.4%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table2.6%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine80.9%75.6%79.4%typical
Short-stay residents rehospitalized after admission15.8%24.9%22.6%better
Short-stay residents with an outpatient ER visit9.6%12.9%12.0%better
Long-stay hospitalizations per 1,000 resident days2.711.731.67worse
Long-stay outpatient ER visits per 1,000 resident days0.851.801.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

49.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 105 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

49.2%U.S. median 51.5%
Got home and stayed home
13.2%U.S. median 10.7%
Went back to hospital
57.1%U.S. median 56.6%
Met the expected recovery
0.51U.S. median 0.31
Therapy hours / resident / day
0.27hours / resident / day
Physical therapy
0.24hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 57.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 28 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.51 therapist hours per resident per day in 2026Q1 — more than 82% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF49.2%CMS range 41.4–57.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF13.2%CMS range 8.9–18.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge57.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge53.6%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge50.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified97.5%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened7.5%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.1%CMS range 4.5–13.77.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.281.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.89
RN hours/ resident / day
0.59
LPN hours/ resident / day
1.98
Aide hours/ resident / day
3.46
Total nurse hours/ resident / day
0.66
RN hoursweekends
33.9%
Total nursing turnover
27.8%
RN turnover

How full it usually is: this home is certified for 120 beds and averages 83.1 residents a day — about 69% occupied, or roughly 37 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.46 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.89 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.98 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.04 hrs/resident/day on weekends vs 3.63 on weekdays — 16% thinner on weekends. RN hours go from 0.98 to 0.66 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 34% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

3
deficiencies at the latest standard inspection (2025-04-17)
24
at the previous standard inspection (2023-01-19)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

46 citations, most serious first. The 10 most serious are shown; the remaining 36 are one tap away and print in full.

  • Potential for harm · D2025-04-17 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to provide a dignified dining experience for Resident #20 who received a blood glucose check at the dining room table with other residents present. This affected one resident (Resident #20) out of five residents (#20, #38, #49, #54, and #326) observed for dining on the Gardens unit. Findings include: Review of the medical record revealed Resident #20 was admitted on [DATE] and readmitted on [DATE] with diagnoses that included hemiplegia, type two diabetes, history of traumatic brain injury, and dementia. Review of the annual Minimum Data Set (MDS) dated [DATE] revealed Resident #20 had moderately impaired cognition. Review of Resident #20's physician order dated 04/08/25 revealed the resident was to have a fingerstick blood glucose check twice a day. Observation on 04/14/25 at 11:28 A.M. revealed Resident #20 was sitting at the head of the table in the dining room with Resident #28, #49, #54, and #326. Resident #20, #28, #49, #54, and #326…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and Resident Assessment Instrument (RAI) Manual review, the facility failed to accurately complete the Minimum Data Set (MDS) Nutritional Status section for a resident receiving additional fluid intake via a percutaneous endoscopic gastrostomy (PEG) tube. This affected one resident (Resident #13) out of five residents reviewed for nutrition. The facility census was 75. Findings Include: Review of the medical record for Resident #13 revealed admission date on 11/19/24 and re-admission date on 02/07/25 with diagnoses including, but not limited to, paranoid schizophrenia, type two diabetes, major depression, personality disorder, high blood pressure, and osteomyelitis of vertebra. Review of Resident #13's care plan dated 02/21/25 revealed Resident #13 had a percutaneous endoscopic gastrostomy (PEG) tube with interventions to provide local care to the G-tube site as ordered and monitor for signs and symptoms of infection. Review of Resident #13's physician orders revealed an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-17 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, and interview, the facility failed to ensure infection control practices were followed when medications were being administered. This affected one (Resident #29) out of five residents observed for medication administration. The facility also failed to ensure enhanced barrier precautions were implemented for Resident #13 and Resident #276. This affected two (Resident #13 and #276) out of three residents reviewed for infection control. The facility census was 75. Findings include: 1. Review of the medical record revealed Resident #29 was admitted on [DATE] and readmitted on [DATE] with diagnoses that included congestive heart failure, asthma, type two diabetes, and depression. Observation of medication administration on 04/15/25 at 7:34 A.M. revealed Registered Nurse (RN) #232 used her bare fingers to extract Lyrica (a medication used to treat nerve and muscle pain) from the packaging and placed it into Resident #29's medication cup for administration. Resident #29 then…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-12-19 · tag F0908 — failed to keep essential equipment working — widespread
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to maintain a permanent operational and functional Heating, Ventilation and Air Conditioning (HVAC) system and failed to ensure necessary repairs to the existing system were addressed/completed timely to prevent potential interruption of heating/cooling services. This had the potential to affect all 79 residents who resided in the facility. Findings include: On 12/13/24 an onsite complaint survey was initiated due to complaints there was no working heating system in the facility/building. Review of the facility survey history revealed since May 2024 the facility HVAC system was not fully operational. Observations on 12/13/24 from 9:20 A.M. to 12:45 P.M. revealed the facility HVAC system was not fully operational and approximately 12 portable heat pump units were observed providing heat throughout the facility. Air temperatures throughout the facility were ranging from 74 degrees Fahrenheit (F) to 78 degrees F. Interview with the Director of Nursing on 12/13/24 at 9:30 A.M. reveled the facility used a water type…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-22 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, policy review, and interview, the facility failed to ensure residents representatives were informed of changes in condition including new skin impairments. This affected two residents (#11 and #78) of three residents reviewed. Findings include; 1. Review of Resident #78's medical record revealed a 07/19/19 admission with diagnoses including Alzheimer's disease, chronic atrial fibrillation, combined systolic and diastolic congestive heart failure, sick sinus syndrome, hyperlipidemia, major depressive disorder, osteoporosis, history of urinary tract infections, bulbous pemphigoid, low back pain, repeated falls, dementia, atherosclerosis of coronary artery bypass grafts, cardiomegaly, personal history of transient ischemic attack and cerebral infarction without residual affects, unsteadiness on feet, dependence on wheelchair, protein calorie malnutrition, gastroesophageal reflux disease, and anxiety disorder. The resident resided on the secured memory care unit, Homestead. The 10/07/24 Five Day Medicare Minimum Data Set (MDS) Assessment included the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-22 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of the facility standing orders, and interview, the facility failed to provide appropriate treatment of a skin laceration. This affected one resident (#78) of three residents reviewed. The census was 83. Findings include: Review of Resident #78's medical record revealed a 07/19/19 admission with diagnoses including Alzheimer's disease, chronic atrial fibrillation, combined systolic and diastolic congestive heart failure, sick sinus syndrome, hyperlipidemia, major depressive disorder, osteoporosis, history of urinary tract infections, bulbous pemphigoid, low back pain, repeated falls, dementia, atherosclerosis of coronary artery bypass grafts, cardiomegaly, personal history of transient ischemic attack and cerebral infarction without residual affects, unsteadiness on feet, dependence on wheelchair, protein calorie malnutrition, gastroesophageal reflux disease, and anxiety disorder. The resident resided on the secured memory care unit, Homestead. The 10/07/24 Five Day Medicare…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-22 · tag F0713 — isolated
    Provide or arrange emergency care by a doctor 24 hours a day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, Physician Communication Book review, and interview, the facility failed to ensure physician services responded to facility requests for resident care 24 hours a day. This affected one resident (#78) of three residents reviewed with the potential to affect all 83 residents in the facility. Findings include: Review of Resident #78's medical record revealed a 07/19/19 admission with diagnoses including Alzheimer's disease, chronic atrial fibrillation, combined systolic and diastolic congestive heart failure, sick sinus syndrome, hyperlipidemia, major depressive disorder, osteoporosis, history of urinary tract infections, bulbous pemphigoid, low back pain, repeated falls, dementia, atherosclerosis of coronary artery bypass grafts, cardiomegaly, personal history of transient ischemic attack and cerebral infarction without residual affects, unsteadiness on feet, dependence on wheelchair, protein calorie malnutrition, gastroesophageal reflux disease, and anxiety disorder. The resident resided on the secured memory care unit, Homestead. The 10/07/24 Five Day Medicare…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-22 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy review, and interview, the facility failed to ensure infection control practices were maintained during a wound dressing change. This affected one resident (#78) of two residents observed for wound care. The census was 83. Findings include: Review of Resident #78's medical record revealed a 07/19/19 admission with diagnoses including Alzheimer's disease, chronic atrial fibrillation, combined systolic and diastolic congestive heart failure, sick sinus syndrome, hyperlipidemia, major depressive disorder, osteoporosis, history of urinary tract infections, bulbous pemphigoid, low back pain, repeated falls, dementia, atherosclerosis of coronary artery bypass grafts, cardiomegaly, personal history of transient ischemic attack and cerebral infarction without residual affects, unsteadiness on feet, dependence on wheelchair, protein calorie malnutrition, gastroesophageal reflux disease, and anxiety disorder. The resident resided on the secured memory care unit, Homestead. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-01-19 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and facility policy review the facility failed to ensure food was stored under sanitary conditions. This had the potential to 67 residents receiving food from the facility's kitchens. One resident (#3) did not receive nutrition from the kitchen. The facility census was 68. Findings include: 1. Observation on 01/10/22 at 9:43 A.M. of the Garden Unit Nutrition Refrigerator thermometer revealed a temperature of 52 degrees Fahrenheit (F). This was verified at the time of observation by Registered Nurse (RN) #440. An interview at the time with RN #440 revealed the temperature should be less than 39 degrees F. Items in the refrigerator were soda, pudding, and condiments. Review of the facility policy titled, Food Safety and Sanitation, undated, revealed stored food was to be handled to prevent contamination and growth of pathogenic organisms by having refrigerated food stored at or below 41 degrees Fahrenheit. 2. Observation on 01/09/23 at 8:50 A.M. revealed the ice machine had dark spots on the plastic guard and dark substance in the ice. Dietary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-01-19 · tag F0868 — widespread
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of Quality Assessment and Assurance (QAA) meeting sign in sheets and interview, the facility failed to ensure the Medical Director or his designee attended quarterly meetings. This had the potential to affect all 68 residents in the facility. Findings include: Review of the QAA meeting attendance signature sheets revealed there was not a physician present at the 12/30/22 fourth quarter meeting. Interview 01/17/23 at 9:07 A.M. with the Director of Nursing (DON) verified there was not a physician present at the quarterly QAA meeting in December 2022. She stated she was going to have him read the minutes and sign the sheet the next time he came in to the facility. Review of the 2017 Quality Assurance and Performance (QAPI) policy did not include the Medical Director/physician was to attend meetings quarterly as regulated.

    Administration Deficiencies · Deficient, Provider has date of correction
Show the remaining 36 citations
  • Potential for harm · E2023-01-19 · tag F0558 — failed to accommodate residents' needs and preferences — pattern
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the medical record, staff interviews and facility policy review the facility failed to ensure Resident #18, #29, #38, #57, and #287's call lights were maintained within their reach. This affected five of six residents reviewed for call light access. The facility census was 70. Findings include: 1. Review of the medical record revealed Resident #57 was admitted to the facility on [DATE]. Diagnoses included vascular dementia, disorientation, major depressive disorder, anxiety disorder, hypertension, diabetes, hyperlipidemia, anorexia, atherosclerotic heart disease, right wrist contracture, congestive heart failure, left and right foot drop, right and left-hand fracture, chronic pain, and palliative care. Review of the quarterly Minimum Data Set assessment dated [DATE] revealed Resident #57 had severely impaired cognition and required total assist for bed mobility, transfers, dressing, eating, toilet use and personal hygiene. Review of the plan of care dated 12/21/22 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-19 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure minimum data set (MDS) assessments were completed and submitted within required timeframes. This affected 10 (Resident's #1, #4, #9, #39, #42, #49, #61, #66, #68, and #69 ) of 10 residents reviewed. The facility census was 68. Findings include: 1. Review of the medical record for Resident #1 revealed an admission date of 11/09/21 and a discharge date of 12/24/22. Medical diagnoses included atrial fibrillation, dementia, and anxiety. Review of Resident #1's Quarterly MDS assessment, with an assessment reference date of 12/02/22, revealed the assessment was due to be submitted 12/30/22. The MDS assessment was not submitted until 01/10/23, 11 days late. Interview on 01/12/23 at 8:58 A.M. with Registered Nurse (RN) #522 confirmed the Quarterly MDS assessment for Resident #1 was not submitted within the required time frames. RN #522 included she was a new employee, new to MDS and was waiting for the credentials to submit MDS assessments. She was provided the ability to submit 01/10/23. Review of Long-Term Care Facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-19 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview, and review of manufacturer guidelines the facility failed to ensure their bowel protocol was implemented, measures were in place for peripheral edema and ear irrigation treatment was provided as ordered. This affected two (Residents #5 and #188) of two residents reviewed for edema, one (Resident #13) of one resident reviewed for communication, and one (Resident #25) of five residents reviewed for unnecessary medication. The facility census was 68. Findings include: 1. Review of Resident #13's medical record revealed a 07/30/19 admission with diagnoses including chronic respiratory failure with hypoxia, morbid severe obesity, type 2 diabetes with diabetic neuropathy, hyperlipidemia, chronic atrial fibrillation, congestive heart failure, hypertension, chronic obstructive pulmonary disease, dependence on renal dialysis, peripheral vascular disease, and depression. Review of the 09/30/22 Quarterly Minimum Data Set (MDS) assessment revealed Resident #13 was independent…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-19 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and facility policy review the facility failed to provide food in a form to meet the nutritional needs of residents. This had the potential to affect eight residents (#23, #31, #32, #38, #42, #57, #61, and #286) receiving a pureed diet. The facility census was 68. Findings include: Observation on 01/10/23 at 8:55 A.M. revealed Dietary Aid (DA) #494 place seasoned cooked cubed chicken in the Robot Coupe and pureed the chicken. DA #494 added broth and continued to puree the chicken. When DA #494 was done, she tasted the chicken and reported it was ready to serve. Observation of the pureed chicken revealed the texture was rough. Upon tasting the pureed chicken it was stringy and needed to be chewed. Dietary Supervisor #499 looked at the pureed chicken as she was getting ready to taste it and stated she could tell from looking at it that the chicken puree was not the correct consistency. Dietary Supervisor #499 reported it did not look like mashed potatoes and it should. Review of the Diet Order Tally Report - All Special Diets dated 01/09/23, revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-19 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to provide evidence in the medical record to support the receiving provider received the appropriate resident care information for continuity of care. This affected one Resident (#62) of one resident reviewed for hospitalization. The facility census was 68. Findings include: Review of Resident #62's medical record revealed she was admitted to the facility on [DATE] with the diagnoses of Alzheimer's disease, unspecified dementia, type two diabetes, essential hypertension, and major depressive disorder. She was discharged from the facility on 12/28/22. Review of Resident #62's medical record revealed a physician order dated 12/28/22 to send Resident #62 to the emergency room for evaluation and treatment. Review of Resident #62's medical record revealed no documentation in the nursing progress notes to support information was sent on 12/28/22 with Resident #62 to the acute care facility for continuity of care. An interview on 01/12/23 at 4:10 P.M. with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-19 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and review of the Minimum Data Set (MDS) manual the facility failed to ensure an annual comprehensive MDS assessment was completed timely. This affected one (Resident #39) of four residents reviewed for timely completion of assessment. Findings include: Review of Resident #39 medical record revealed a 12/24/21 admission with diagnoses including type 2 diabetes, schizophrenia, hypertension, and acute kidney failure. Review of Resident #39's Annual MDS 3.0 assessment, with an Assessment Reference Date (ARD) 12/01/22 revealed the MDS was not completed until 01/03/23. Interview 01/17/23 at 11:35 A.M. with Registered Nurse #522 verified the Annual MDS was not completed within 14 days which was 19 days late. Review of Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, version 1.17.1 October 2019, Chapter 5 Submission and Correction of the MDS assessments included 5.2 timeliness criteria in accordance with the requirements at 42 CFR §483.20(f)(1), (f)(2), and (f)(3), long-term care facilities participating in the Medicare and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-19 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and review of the Minimum Data Set (MDS) manual, the facility failed to ensure a quarterly MDS was completed timely. This affected two (Resident #9 and #68) of four residents reviewed for timely completion of assessment. Findings include: 1. Review of Resident #9 revealed a [DATE] admission with diagnoses including congestive heart failure, type 2 diabetes, hallucinations and dementia. Review of Resident #9's Quarterly MDS 3.0 assessment, dated [DATE] revealed the MDS was not completed until [DATE]. Interview [DATE] at 11:35 A.M. with Registered Nurse #522 verified the Quarterly MDS was not completed within 14 days which was 19 days late. Review of Long-Term Care Facility Resident Assessment Instrument 3.0 User's Manual, version 1.17.1 [DATE], Chapter 5 Submission and Correction of the MDS assessments included 5.2 Timeliness Criteria in accordance with the requirements at 42 CFR §483.20(f)(1), (f)(2), and (f)(3), long-term care facilities participating in the Medicare and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-19 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure the Minimum Data Set (MDS) 3.0 assessments were accurate. This affected two residents (#5 and #25) of seven residents reviewed for accuracy of assessments. The facility census was 68. Finding include: 1. Review of Resident #5's medical record revealed she was admitted to the facility on [DATE] with the diagnoses of wedge compression fracture of Thoracic 11 to Thoracic 12 vertebra, shortness of breath, and chronic peripheral venous insufficiency. Review of Resident #5's admission MDS 3.0 assessment, dated 11/08/22, revealed she was cognitively independent and had active diagnoses of fractures and other multiple trauma, coronary artery disease, shortness of breath, and received one diuretic in the last seven days. There was no diagnosis of chronic peripheral venous insufficiency. An interview on 01/17/23 at 11:44 AM with MDS Coordinator #522 verified Resident #5's MDS assessment was not coded correctly for active diagnoses. MDS Coordinator #522…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-19 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record and staff interview the facility failed to ensure a new Preadmission Screening and Resident Review (PASARR) was obtained after a new diagnosis of a mental disorder for Resident #31. This affected one resident (Resident #31) of one resident reviewed for PASARR. Findings include: Review of the medical record revealed Resident #31 was admitted to the facility on [DATE]. Current diagnoses included psychosis, adult failure to thrive, bipolar disorder, anxiety disorder, protein-calorie malnutrition, ventricular tachycardia, osteoarthritis of the knees, chronic kidney disease, visual hallucinations, major depressive disorder, restless leg syndrome, insomnia, hypertension, and diabetes. Review of the Preadmission Screening/Resident Review identification screen dated 03/29/18 revealed Resident #31 was seeking admission to the nursing facility, she had no diagnoses of dementia, Alzheimer's disease, organic mental disorder, serious mental illness, and did not require individualized…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-19 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and policy review, the facility failed to develop comprehensive plans of care in the areas of activities of daily living (ADL) and activities. This affected two (Residents #20 and #51) of 21 residents reviewed. The facility census was 68. Findings include: 1. Review of Resident #51's medical record revealed a 10/25/22 admission with diagnoses including atrial fibrillation, fistula of intestine, hypertension, umbilical hernia with obstruction with surgical intervention of the digestive system, heart failure, and morbid obesity. Review of the 11/01/22 admission Minimum Data Set (MDS) assessment revealed the resident was independent for daily decision making, extensive assist of two for bed mobility, transfer, and toileting. The resident did not walk, was totally dependent for locomotion off the unit, and extensive assist of one for personal hygiene. Interview 01/09/23 at 3:54 P.M. with Resident #51 revealed his toe nails were long and he needed them cut. His big toenail was really thick. He said he asked to see a podiatrist and had not. He normally…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of the medical record, staff interview and facility policy review the facility failed to ensure Resident #24 was shaved and the toenails of Resident #51 were trimmed per their preferences. This affected two residents ( Resident #24 and #51) of four reviewed for activities of daily living (ADLs). Findings include: 1. Review of the medical record revealed Resident #24 was admitted to the facility on [DATE]. Diagnoses included pneumonia, multiple sclerosis, diabetes, atrial fibrillation, acute kidney disease, benign prostatic hyperplasia, hypertension, depression, venous insufficiency, and Parkinson's disease. Review of the 14-day Minimum Data Set assessment dated [DATE] revealed Resident #24 had moderately impaired cognition and required extensive assistance of two staff members for personal hygiene. Review of the progress notes from 10/19/22 to 01/12/23 revealed no documentation Resident #24 had refused to be shaved. Review of the plan of care dated 11/28/22 revealed Resident #24 had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-19 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review and policy review the facility failed to provide activities to meet the residents' needs, and did not provide a scheduled activity calendar or activities on the weekends. This affected two residents (#20 and #187) of two residents reviewed for activities. The facility census was 68. Findings include: 1. Review of Resident #20's medical record revealed an admission date of 10/26/22 with diagnoses of atherosclerotic heart disease of native coronary artery without angina pectoris, unspecified severe protein-calorie malnutrition, chronic obstructive pulmonary disease, weakness, and hypertension. Review of Resident #20's admission Minimum Data Set (MDS) 3.0 assessment, dated 11/02/22, revealed the resident was cognitively independent. The assessment indicated she had minimal difficulty with hearing, her vision was adequate, and her speech was clear. Her very important activities included listening to music, keeping up with the news, and going outside when the weather was good for fresh air. Her somewhat important activities were having…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record, observation, staff interviews and facility policy review, the facility failed to ensure Resident #31 was turned and repositioned every two hours, failed to have a treatment order in place for four days for a new open area, and failed to have weekly measurements and assessments documented in the resident's medical record. This affected one resident ( Resident #31) of two residents reviewed for pressure ulcers. Findings include: Review of the medical record revealed Resident #31 was admitted to the facility on [DATE]. Current diagnoses included psychosis, adult failure to thrive, bipolar disorder, anxiety disorder, protein-calorie malnutrition, ventricular tachycardia, osteoarthritis of the knees, chronic kidney disease, visual hallucinations, major depressive disorder, restless leg syndrome, insomnia, hypertension, and diabetes. Review of the quarterly Minimum Data set assessment dated [DATE] revealed Resident #31 had intact cognition, required extensive assistance od two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to ensure falls risk interventions were consistently implemented. This affected one out of two residents reviewed for accidents (Resident #16). The facility census was 68. Findings include: Review of Resident #16's medical record revealed diagnoses including schizoaffective disorder, vascular dementia without behavioral disturbance, delusional disorders, unspecified psychosis, bipolar disorder, major depressive disorder, insomnia, syncope, peripheral vascular disease, and osteoarthritis. A falls risk assessment dated [DATE] revealed Resident #16 was at risk for falls related to need for assistance with transfer, poor balance, syncope, and inability to walk without assistance. Review of the Minimum Data Set (MDS) assessment completed 11/10/22 revealed Resident #16 was cognitively intact and required extensive assistance for bed mobility and transfers. Review of the care plan interventions triggered from the MDS assessment completed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-19 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, and record review the facility failed to obtain an order for oxygen administration for Resident #9. This affected one of two residents (Resident #9) reviewed for oxygen administration. The facility identified 35 residents on oxygen therapy, Residents #3, #5, #6, #7, #9, #12, #13, #16, #18, #19, #21, #27, #31, #33, #34, #35, #36, #37, #38, #39, #46, #47, #48, #49, #53, #57, #59, #60, #66, #67, #71, #73, #184, #187, and #284. Findings include: Review of medical records for Resident #9 revealed diagnoses of acute on chronic systolic congestive heart failure, acute bronchospasm, obstructive sleep apnea, chronic obstructive pulmonary disease (COPD). Review of the Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #9 was cognitively intact and had continuous oxygen in use. Review of the Care Plan for Resident #9 dated 08/24/22 revealed the resident had altered respiratory status/difficulty breathing related to COPD. The care plan addressed signs and symptoms of poor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-19 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review an interview, the facility failed to assess a fistula for dialysis access. This affected one (Resident #13) of one resident reviewed for dialysis. The facility identified three (Residents #13, #51 and #70) residents in the facility receiving hemodialysis. Findings include: Review of Resident #13's medical record revealed a 07/30/19 admission with diagnoses including chronic respiratory failure with hypoxia, morbid severe obesity, type 2 diabetes with diabetic neuropathy, hyperlipidemia, chronic atrial fibrillation, congestive heart failure, hypertension, chronic obstructive pulmonary disease, dependence on renal dialysis, peripheral vascular disease, and depression. Further review of Resident #13's record revealed the fistula was placed in the left upper arm on 08/15/22. The discharge instructions included check your fistula/graft everyday. If the sensation/thrill feels different or you don't feel it at all, call your physician immediately. If the area is red, swollen, painful, oozing, has a bad odor, or feels bad when touched call your physician, If you…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-19 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and policy review the facility failed to ensure residents were assessed for the risk of entrapment from bed rails prior to their use. This affected two residents (#14 and #20) of five residents reviewed for accidents. The facility census was 68. Findings include: 1. Review of Resident #14's record revealed an admission date do 10/03/22 with the diagnoses of paroxysmal atrial fibrillation, essential hypertension, a history of falling, muscle weakness, and unspecified fall, subsequent encounter. Review of Resident #14's admission Minimum Data Set (MDS) 3.0 assessment, dated 10/10/22, revealed the resident was cognitively independent, needed extensive assistance of one person to assist with bed mobility, and needed limited assistance of one person to assist with transfer and toilet use. Review of Resident #14's bed rail assessment dated [DATE] revealed it was not completed. Review of Resident #14's current physician orders revealed no order for use of bed rails.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-19 · tag F0757 — failed to avoid unnecessary drugs — isolated
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on medical record review and interview, the facility failed to ensure Resident #26 did not receive excessive doses of antibiotics. This affected one (Resident #26) of two residents reviewed for antibiotic use. The facility identified six additional residents receiving antibiotics at the time of the survey (Residents #12, #22, #31, #70, #133 and #284). Facility census was 68. Findings include: Review of Resident #26's medical record revealed diagnoses including peripheral vascular disease, arthritis, anemia and depression. On 08/29/22, an order was written for administration of cephalexin (antibiotic) 500 milligrams (mg) four times a day for a wound to start 09/01/22. The order indicated the stop date for the antibiotic was to be determined at the next wound appointment. A wound center note dated 08/31/22 indicated Keflex was ordered by the Infectious Disease doctor. An order from the Infectious Disease doctor dated 08/31/22 indicated cephalexin 500 mg was to be administered three times a day. There was no evidence the order from the Infectious Disease doctor was transcribed or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-19 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview the facility failed to ensure ophthalmic (eye drops) medication was dated as to when opened and discarded after eight weeks. This affected one of 10 residents receiving eye drops, Resident #11. Findings include: Observation of medication storage on 01/11/23 at 9:39 A.M. with Registered Nurse (RN) #478 revealed one bottle of latanoprost eye drops for Resident #11 with a handwritten date of 10/31 with no year indicated. The pharmacy sticker on the bottle indicated to discard six weeks after opening if not refrigerated. RN #478 verified the latanoprost eye drops should have been discarded. Review of manufacturer guidelines for the storage and handling of latanoprost eye drops revealed unopened bottle should be stored refrigerated at 36 degrees Fahrenheit (F) to 46 degrees F. Once a bottle is opened it may be stored at 36 degrees F to 77 degrees F for eight weeks. Protect from light. Protect from freezing. Interview on 01/11/23 at 9:45 A.M. with Pharmacy Technician #701 indicated all eye drops were to be discarded after six weeks if not stored in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, policy review and interview, the facility failed to ensure appropriate infection control measures were implemented during dressing changes and pericare. This affected one (Resident #31) of two residents reviewed for pressure ulcers and one (Resident #57) resident observed for incontinence care. The facility census was 68. Findings include: 1. Review of the medical record revealed Resident #31 was admitted to the facility on [DATE]. Current diagnoses included psychosis, adult failure to thrive, bipolar disorder, anxiety disorder, protein-calorie malnutrition, ventricular tachycardia, osteoarthritis of the knees, chronic kidney disease, visual hallucinations, legal blindness, major depressive disorder, restless leg syndrome, insomnia, hypertension, and diabetes. Review of the 09/26/22 Quarterly Minimum Data Set Assessment revealed Resident #31 was independent for daily decision making, required extensive assistance of two staff members for bed mobility, was incontinent of bladder and bowel,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-19 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and facility policy review the facility failed to ensure sufficient information was obtained prior to initiation of antibiotics. This affected two Residents (#70 and #286) of four residents reviewed for infections. The facility census was 68. Findings include: 1. Review of Resident #70's record revealed the resident was admitted to the facility on [DATE] with diagnoses of encounter for other orthopedic aftercare, chronic kidney disease, intervertebral disc disorders with myelopathy thoracic regions. Review of Resident #70's admission Minimum Data Set (MDS) 3.0 assessment, dated 11/13/22, revealed she was cognitively independent. Resident #70's most recent readmission to the facility was on 12/30/22. Review of Resident #70's nursing progress notes revealed she returned to the facility from an acute care facility on 12/12/22. Review of Resident #70's physician order, dated 12/12/22, revealed Daptomycin Solution Reconstituted (an antibiotic) 500 milligrams (mg), use 500 mg…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2020-03-12 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview the facility failed to ensure the kitchen was maintained in a clean and sanitary manner to prevent contamination. This had the potential to affect 114 of 114 residents receiving nutritional services from the kitchen. The facility identified seven residents (#32, #56, #68, #90, #93, #102 and #117) not receiving nutritional services from the facility kitchen. The facility census was 121. Findings include: Observation of the kitchen on 03/10/2020 at 10:45 A.M. revealed a suspended heating unit above the food cook/prep area with a large amount of dust and grease build up and an extremely dirty air filter. Additional observation of the flat top back splash also revealed a moderate amount of grease and dust build up. Additional observation and interview with Dietary Staff #121 on 03/11/2020 at 9:00 A.M. verified the grease and dust to the suspended heating unit, dirty air filter to the heating unit and greasy and dusty flat top back splash.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2020-03-12 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and policy review the facility failed to ensure Hospice care was accurately reflected, care planned and coordinated for Resident #427 and failed to ensure an effective bowel regimen and/or bowel monitoring was completed for Resident #64, Resident #90 and Resident #110. This affected one resident (#427) of one resident reviewed for Hospice services and three residents (#64, #90 and #110) of five residents reviewed for unnecessary medication use. Findings include: 1. Record review revealed Resident #427 was admitted to the facility on [DATE] with stage four chronic kidney disease. Medical record documentation revealed the resident was admitted with Hospice services. However, further review of Resident #427's medical record revealed no evidence of a Hospice certification. There was no evidence the type of Hospice services the resident required including frequency of nursing, aides, chaplain or social service visits. Interview on [DATE] from 11:15 A.M. to 12:44 P.M. with Registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-03-12 · tag F0553 — failed to let residents help plan their care — isolated
    Allow resident to participate in the development and implementation of his or her person-centered plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview and policy review the facility failed to ensure Resident #64 was provided the right to participate in the development and implementation of her person-centered plan of care. This affected one resident (#64) of two residents reviewed for care conferences. Findings include: Review of Resident #64's medical record revealed an admission date of 09/15/19 with diagnoses which included heart disease, chronic kidney disease stage 2 and diabetes mellitus type II. Review of Resident #64's most current Minimum Data Set 3.0 assessment revealed the resident was cognitively intact. Interview on 03/09/20 at 11:14 A.M. with Resident #64 revealed she had never been to a care conference or any type of meeting regarding her care since admission. Interview on 03/11/20 at 11:41 A.M. with Social Service Worker #19 revealed the facility had not set up quarterly care conferences for the resident as of this date and she must have been missed since her admission in September 2019. Review of the facility policy titled, Care Plan Conference Policy, dated 11/28/16 revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-03-12 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and policy review the facility failed to ensure Advanced Directives were consistent between facility documentation and accurately reflected on Resident #64, #107 and #110's medical chart. This affected three residents (#64, #107 and #110) of five residents reviewed for advanced directives. Findings include: 1. Review of Resident #64's medical record revealed an admission date of [DATE] with diagnoses that included hypertension, chronic obstructive pulmonary disease (COPD) and chronic pain. Review of the resident's [DATE] physician's orders revealed an order dated [DATE] for a DNRCCA code status. However, review of the facility hard/paper chart revealed a paper stating to, Proceed with CPR. Interview on [DATE] at 4:23 P.M. with the DON confirmed the inaccurate/inconsistent code status documentation for Resident #64. Review of the undated facility policy titled Resuscitation Code Status revealed it was the policy of the facility to provide resuscitative efforts, including, but not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-03-12 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure Resident #15 and Resident #117, remaining in the facility received the required liability notices once Medicare Part A services ended. This affected two residents (#15 and #117) of three residents reviewed for liability notices. Findings include: 1. Review of Resident #117's medical record revealed an admission date of 08/13/19 with diagnoses that included chronic respiratory therapy, quadriplegia and dysphagia. Review of the Notice of Medicare Non-coverage (NOMNC) revealed the resident's skilled services would end on 12/08/19, and the resident would remain in the facility. It was further noted the facility had not completed and issued a Skilled Nursing Facility Advanced Beneficiary Notice of Non-coverage (SNFABN) to the resident at the time services ended. Interview on 03/11/20 at 9:22 A.M. with Assistant Administrator #14 confirmed the facility failed to complete and provide a SNFABN to Resident #117 and/or his representative at the time services ended on 12/08/19 as required. 2. Review of Resident #15's medical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-03-12 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and policy review the facility failed to ensure Resident #53 and Resident #108's wheelchairs were maintained in a clean and sanitary manner. This affected two residents (#53 and #108) of two residents reviewed for equipment. Findings include: Observation on 03/09/20 at 8:50 A.M.,10:25 A.M. and 3:22 P.M. and on 03/10/20 at 8:24 A.M. revealed Resident #53's wheelchair was observed to be very dirty with dust and food debris on it. Observation on 03/09/20 at 8:33 A.M.,10:41 A.M. and 3:30 P.M. and on 03/10/20 at 8:35 A.M. revealed Resident #108's wheelchair was very dirty with dust, food debris and an unknown white substance on it. Interview on 03/10/20 at 11:42 A.M. with Registered Nurse (RN) #21 verified the condition of Resident #53 and 108's were very dirty. The RN revealed resident wheelchairs were supposed to be cleaned on midnight shift. Interview on 03/10/20 at 4:10 P.M. with the Director of Nursing (DON) revealed the task of cleaning the wheelchairs was given to the housekeepers to free up some tasks from the nursing assistants. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-03-12 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and staff interview the facility failed to ensure Resident #53, #107 and #108, who required staff assistance for activities of daily living (ADL) received timely and necessary care to maintain proper grooming/hygiene related to fingernail care. This affected three residents (#53, #107 and #108) of three residents reviewed for ADL care. Findings include: 1. Medical record review revealed Resident #53 was admitted to the facility on [DATE] with diagnoses of Alzheimer's disease, dementia without behaviors, major depressive disorder, generalized anxiety disorder, muscle weakness, lack of coordination, chronic venous hypertension, diverticulosis, gastro-esophageal reflux disease, irritable bowel syndrome, pain, edema and constipation. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 12/17/19 revealed Resident #53 had severely impaired cognition and required total assistance from staff for personal hygiene. Review of the nursing progress notes from 01/01/20 to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-03-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure pressure ulcer treatments and/or pressure revealing interventions were implemented as ordered/care planned. This affected two residents (#115 and #427) of five residents reviewed for pressure ulcers. Findings include: 1. Record review revealed Resident #115 was admitted to the facility on [DATE] with diagnoses including pressure ulcers, type two diabetes, heart disease and difficulty walking. Review of Resident 115's current orders, dated 03/2020 revealed on 02/13/20 orders were received to cleanse pressure ulcer on left great toe daily with normal saline, apply Aquacel AG (absorbent dressing) to wound bed and cover with dry dressing, and apply Kerlix daily. Review of Resident #115's medication/treatment administration record dated 02/13/20 to 03/12/20 revealed no evidence a treatment was administered daily to the left great toe. Observation on 03/12/20 at 10:25 A.M., with Registered Nurse (RN) #401 revealed the resident had an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2020-03-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff interview and policy review, the facility failed to ensure residents were re-weighed timely when weight loss of greater than five pounds was identified and failed to document residents' meal intakes. This affected two (#37 and #49) five residents reviewed for nutrition. Findings include: 1. Medical record review revealed Resident #37 was admitted to the facility on [DATE] with diagnoses of muscle weakness, edema, malignant neoplasm of the bone, Alzheimer's disease and dementia. Review of the quarterly Minimum Data Set 3.0 (MDS) assessment, dated 12/08/19 revealed Resident #37 had severely impaired cognition, required supervision with meals, weighed 111 pounds and did not have weight loss. Review of the weights for Resident #37 revealed the following weights: On 09/03/19- 117 pounds On 10/03/19- 115.7 pounds On 11/06/19- 114.6 pounds On 12/03/19- 110.6 pounds On 12/31/19- 111 and 97.8 pounds were both documented (with no reweight of the 97.8 pounds) Review of a weight…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-03-12 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview and policy review the facility failed to ensure weights, fluid restriction monitoring and access site assessments were completed for Resident #59 related to hemodialysis. This affected one resident (#59) of one resident reviewed for hemodialysis. Findings include: Review of Resident #59's medical record revealed an admission date of 12/13/18 with diagnoses that included end stage renal disease, chronic kidney disease stage 4 and diabetes mellitus type II. Review of the resident's 12/29/19 Minimum Data Set (MDS) 3.0 assessment revealed the resident was cognitively intact. Review of Resident #59's March 2020 physician's orders revealed the resident was on an 1800 milliliter (ml) fluid restriction and the resident was to receive daily weights. Interview on 03/09/20 at 10:05 A.M. with Resident #59 revealed he had a fistula in his left arm that was used for hemodialysis treatments. The resident reported the nurses only assessed the site sometimes. Review of the Weekly Audit of Dialysis Quality Check Sheets for January, February, and March 2020 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-03-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, interview and policy review the facility failed to ensure proper infection control practices were maintained following perineal care for Resident #56 to prevent the spread of infection. This affected one resident (#56) of one resident observed for catheter care. Findings include: Review of Resident #56's medical record revealed an admission date of 12/13/19 with diagnoses that included acute kidney failure, neuromuscular dysfunction of the bladder and cerebral infarction. Review of the resident's March 2020 physician's orders revealed the resident had an indwelling urinary catheter that was to be cleansed every shift with peri cleanser. Observation of perineal care on 03/10/20 at 1:06 P.M. revealed State Tested Nursing Assistant (STNA) #50 washed her hands, gathered supplies, applied gloves and began perineal care. After completing perineal care, prior to removing her soiled gloves, STNA #50 began repositioning the resident by lifting his arms onto pillows. She then used the remote on the side of the bed to raise the resident's head of bed and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2020-03-12 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview and policy review the facility failed to ensure Resident #16, who received antibiotics for urinary tract infections was comprehensively assessed to determine appropriate indication for antibiotic use via the antibiotic stewardship program. This affected one resident (#16) of seven residents reviewed for antibiotic use. Findings include: Review of Resident #16's medical record revealed an admission date of 04/06/2018 with admission diagnosis including cerebrovascular accident with hemiplegia. Further review of the medical record revealed antibiotic use on 02/27/2020, 01/31/2020, 09/17/2019, 08/02/2019 and 06/25/2019 for urinary tract infections. However, there was no evidence of any assessment completed to determine the appropriate indication for antibiotic use was found within the medical record. Interview with Resident #16 on 03/09/2020 at 10:55 A.M. revealed she had several urinary tract infections and it would not go away. Review of the facility policy, titled Infection Tracking and Surveillance and Antibiotic Stewardship Policy, dated 01/2020…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-01-19 · tag F0623 — widespread
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review the facility failed to provide notification to the ombudsman regarding transfers and discharges from the facility. This affected one Resident (#62) of one resident reviewed for hospitalization. The total number of residents affected over a three-month review was 64 (Residents #2, #7, #8, #10, #15, #20, #37, #40, #41, #44, #45, #49, #50, #56, #62, #64, #68, #70, #73, #74, #75, #77, #78, #79, #133, #190, #191, #192, #193, #194, #195, #196, #197, #198, #199, #200, #201, #202, #203, #204, #205, #206, #207, #208, #209, #210, #211, #212, #213, #214, #215, #216, #217, #218, #219, #220, #221, #222, #223, #224, #225, #226, #227, and #228. The facility census was 68. Findings include: Review of Resident #62's medical record revealed she was admitted to the facility on [DATE] with the diagnoses of Alzheimer's disease, unspecified dementia, type two diabetes, essential hypertension, and major depressive disorder. She was discharged from the facility on 12/28/22. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has plan of correction
  • No harm found · C2020-03-12 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the daily nursing postings, interview and policy review the facility failed to ensure the daily nursing posting was accurate and included all required information. This had the potential to affect all 121 residents residing in the facility. Findings include: Review of the daily nurse staffing posting, dated 03/05/20 revealed there was only two Licensed Practical Nurses (LPN) for 24 hours, two Registered Nurses (RN) for 21.5 hours, and three State Tested Nursing Assistants (STNA) for 9.5 hours from 3:00 A.M. to 11:00 P.M. The listed census was 133. Review of the daily nurse staffing posting, dated 03/06/20 revealed there was one LPN for 12 hours, two RNs for 21.5 hours, and three STNAs for 13.5 hours from 5:00 A.M. to 11:00 P.M. The listed census was 129. Review of the daily nurse staffing posting, dated 03/07/20 revealed there was one LPN for 12 hours, one RN for 12 hours from 3:00 A.M. to 11:00 P.M. There was no evidence of the number or hours of STNAs. The listed census was 129. Review of the daily nurse staffing posting, dated 03/08/20 revealed there were two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Bcited before2020-03-12 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure quarterly Minimum Data Set (MDS) 3.0 assessment were submitted timely as required. This affected ten residents (#2, #3, #5, #6, #7, #8, #10, #12, #20, and #23) of ten residents reviewed for MDS assessments. Findings include: 1. Record review revealed Resident #2 was admitted to the facility on [DATE] with diagnoses including right fracture femur, falls, muscle weakness, seizures, nontraumatic hemorrhage, pure hypercholesterolemia, calculus of kidney and benign neoplasm of the brain. Review of Resident #2's quarterly MDS 3.0 assessment, dated 01/26/20 revealed the MDS was not submitted until 03/04/20, which was ten days late. 2. Record review revealed Resident #3 was admitted to the facility on [DATE] with diagnoses including multiple sclerosis, insomnia, hypertension, heart disease, pulmonary disease, arthritis, diabetes and hyperlipidemia. Review of Resident #3's quarterly MDS 3.0 assessment, dated 01/22/20 revealed the MDS was not submitted…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$9,527 in federal fines across 1 penalty.

  • $9,527 — penalty dated 2023-09-05

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
HENNIS, BRIANIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF40%since 01/01/2021
HENNIS, HARRYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF51%since 01/01/2021
SICKINGER, PAULAIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; ADP OF THE SNF9%since 01/01/2021
BAKER, JESSICAIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 10/01/2021
BRYCO MANAGEMENT, INCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/11/1995
DALTON, CHANDLERIndividualOPERATIONAL/MANAGERIAL CONTROLsince 04/12/2023
MCCLAIN, BRIANIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2013
DELTA HEALTH CARE CONSULTANTS, INC.OrganizationADP OF THE SNFsince 01/01/1998
HENNIS NURSING HOME, INCOrganizationADP OF THE SNFsince 10/17/2001
PLANTE & MORAN PLLCOrganizationADP OF THE SNFsince 01/01/2000

CMS files one row per role, so the 23 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.8M
Net patient revenuemost recent cost report
-34.7%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 53%Medicare 10%Other / private 37%

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$400per resident / day
operating cost
$12,160per month
≈ monthly operating cost
$297per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365838. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-04-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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