Gardens Of Mayfield Village
6757 Mayfield Rd, Mayfield Heights, OH 44124 · For profit - Corporation · 99 certified beds · (440) 473-0090 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has abuse, neglect, or exploitation citations (F0600, F0606) — most recent May 2025
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has 5 actual-harm citations
- a high number of inspection citations overall (106) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $155,225 in federal fines (most recent 2025-05-29)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (71%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 1.0% | 5.3% | 15.4% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who lose too much weight | 5.1% | 6.2% | 5.4% | typical |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.2% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.4% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 17.0% | 30.1% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 0.4% | 3.2% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 1.0% | 6.1% | 16.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents on antianxiety or hypnotic medication | 22.5% | 25.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 35.9% | 94.5% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 5.8% | 3.4% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 25.7% | 21.4% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 9.2% | 8.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 7.3% | 1.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 18.4% | 75.6% | 79.4% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.28 therapist hours per resident per day in 2026Q1 — more than 43% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 21% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 99 beds and averages 58.2 residents a day — about 59% occupied, or roughly 41 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.22 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.40 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.72 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.00 hrs/resident/day on weekends vs 3.31 on weekdays — 10% thinner on weekends. RN hours go from 0.46 to 0.26 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 71% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
106 citations, most serious first. The 15 most serious are shown; the remaining 91 are one tap away and print in full.
- Actual harm · Gcited before2025-05-29 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 3. Review of Resident #8's medical records revealed an admission date of 02/13/25 with diagnoses including bilateral lower extremity ulcers and pressure ulcer of the left heel. Review of Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #8 had intact cognition. Resident #8 required maximum (staff) assistance with bathing and personal hygiene. Review of care plan dated 04/23/25 revealed Resident #8 had a pressure ulcer to the left heel. Interventions included administer treatments as ordered. Review of physician orders for May 2025 revealed Resident #8 was ordered to cleanse left heel with normal saline, apply collagen (wound dressing used to promote healing), cover with an absorbent pad and wrap with gauze daily and as needed. Interview on 05/12/25 at 12:40 P.M. with Wound Nurse Practitioner (WNP) #189 revealed Resident #8 had a pressure ulcer to his left heel that was present on admission. WNP #189 stated she had not seen Resident #8 in approximately three weeks and stated another nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-05-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. Review of Resident #60's medical records revealed an admission date of 01/21/25. Diagnoses included dementia, muscle weakness and need for personal care assistance. Review of care plan dated 04/23/25 revealed Resident #60 resided on the secured unit related to decreased safety awareness. Resident #60 was a smoker. Interventions included instruct resident on the facility policy on smoking and notify charge nurse if it is suspected resident had violated smoking policy and Resident #60 required supervision while smoking. Review of Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #60 had intact cognition. Review of smoking assessment dated [DATE] revealed Resident #60 was safe to smoke with supervision. Review of progress note dated 04/30/25 timed 12:24 P.M. authored by Licensed Practical Nurse (LPN) #108 revealed Resident #60 had been suspected of smoking in his room. Observation on 05/15/25 at 8:24 A.M. revealed a strong odor of cigarette smoking outside of Resident #60's room. At time of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-07-02 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, policy review and interview, the facility failed to develop and implement a comprehensive and individualized nutrition program to monitor, ensure nutritional recommendations were implemented and prevent weight loss for Resident #27 who was admitted to the facility with a new gastrostomy tube/enteral feedings. This affected one resident (#27) of five residents who were identified as receiving parenteral nutrition in the facility. The facility census was 74. Actual Harm occurred on 03/01/24 when Resident #27, who received parenteral nutrition (nutrition given via a feeding tube inserted into the abdomen due to an inability to take in adequate nutrients orally) was identified to have a severe weight loss. On 01/26/24 the resident's admission weight was documented to be 145 pounds. On 02/29/24 the resident weighed 139.2 pounds and on 03/01/24 the resident weighed 115.8 pounds reflecting a 23.4 pound/16.8 percent (%) significant weight loss. In addition to a lack of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-06-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and facility policy review, the facility failed to provide comprehensive, individualized and necessary diabetic ulcer (wound that commonly appears on the feet as a complication of diabetes often from lack of sensation or blood flow) assessment and care for Resident #151. This affected one resident (#151) out of three residents reviewed for diabetic/vascular/ pressure related wound care. The facility identified six residents (#111, #150, #151, #154, #162, and #163) with pressure/ vascular/ diabetic wounds. Actual harm occurred on 05/08/24 when the facility failed to adequately assess and implement diabetic ulcer wound care for Resident #151, a new admission who had intact cognition and was dependent on staff with activities of daily living (ADL) including bed mobility and transfers. On 05/08/24, Resident #151 was admitted to the facility with a diabetic ulcer to his right plantar foot that measured 0.5 centimeter (cm) in length, 0.5 cm in width, and had no depth. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-04-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy review and interview the facility failed to develop and implement a comprehensive and individualized pressure ulcer prevention program to prevent the development of an in-house acquired pressure ulcer for Resident #49. This affected one resident (#49) of three residents reviewed who were at risk for pressure ulcers. The facility census was 58. Actual Harm occurred on 03/26/24 when Resident #49, who was cognitively impaired and dependent on staff for mobility was found to have a Stage III (Full thickness tissue loss. Subcutaneous fat may be visible and bone, tendon or muscles is not exposed. Slough may be present) pressure ulcer to the left buttock measuring 0.8 centimeters (cm) length by 1.5 cm width with 0.3 cm depth and serosanguineous drainage. The resident reported pain to the area. There was no evidence interventions, including turning and repositioning were provided to prevent the development of the ulcer or evidence the ulcer was found prior to being a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-08-27 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility failed to honor Resident #24's food preferences and failed to ensure the food items served for meals were consistent with the planned four-week menu. This affected one resident (Resident #24) out of three residents reviewed for food preferences and had the potential to affect all the residents in the facility. The facility census was 55.Findings include:1. A review of Resident #24's clinical record revealed an admission date of 01/24/24 with diagnoses including chronic non-pressure ulcers to the left foot/heel, diabetes mellitus, malnutrition, morbid obesity, cognitive communication deficit, lumbar disc displacement, arthritis, cellulitis, atrial fibrillation (irregular heart rhythm), high cholesterol, macular degeneration of the right eye, and cataract.A review of Resident #24's physician orders dated 08/01/25 to 08/31/25 revealed a diet order dated 01/14/25 for a regular diet, regular texture, and thin liquids. A review of Resident #24's plan of care revised on 01/17/25 revealed Resident #24 had a nutritional problem…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-27 · tag F0585 — failed to handle grievances — isolatedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to provide Resident #32's guardian with the results of the investigation of Resident #32's allegation of abuse in a timely manner. This affected one out of three residents reviewed for allegations of abuse. The facility census was 55.Findings include:A review of Resident #32's clinical record revealed an admission date of 05/24/24 with diagnoses including psychosis, malnutrition, severe dementia with agitation, cognitive communication deficit, drug induced dyskinesia (involuntary, uncontrolled muscle movements), mood disorder, bipolar disorder, and anxiety.Resident #32's dated 05/20/24 indicated Minimum Data Det (MDS) assessment indicated she had no behaviors including hallucinations, delusions or behavioral symptoms including physical and verbal aggression. The MDS assessment indicated Resident #32 exhibited refusal of care behavior almost daily.Resident #32's plan of care initiated on 09/18/24 revealed Resident #32 resided on the secured nursing unit due to decreased safety awareness, increased confusion, poor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-08-27 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to maintain a complete accurate medical record for Resident #32. This affected one out of three residents reviewed for abuse. The facility census was 55.Findings include:A review of Resident #32's clinical record revealed an admission date of 05/24/24 with diagnoses including psychosis, malnutrition, severe dementia with agitation, cognitive communication deficit, drug induced dyskinesia (involuntary, uncontrolled muscle movements), mood disorder, bipolar disorder, and anxiety.Resident #32's dated 05/20/24 indicated Minimum Data Det (MDS) assessment indicated she had no behaviors including hallucinations, delusions or behavioral symptoms including physical and verbal aggression. The MDS assessment indicated Resident #32 exhibited refusal of care behavior almost daily.Resident #32's plan of care initiated on 09/18/24 revealed Resident #32 resided on the secured nursing unit due to decreased safety awareness, increased confusion, poor decision-making skills and previous history of elopement. Interventions on the plan of care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-24 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and review of facility policy, the facility did not ensure a comfortable environment for Resident #24. This affected one resident (#24) of three residents interviewed for physical environment and had potential to affect an additional 24 residents (#7, #11, #13, #14, #19, #21, #23, 25, #28, #29, #31, #34, #35, #38, #40, #41, #44, #45, #47, #50, #53, #57, #58 and #59 residing on the second floor. The facility census was 63. Findings include:An interview on 07/22/25 at 10:00 A.M. with Maintenance Director (MD) #302 revealed he believed the highest ambient air temperature for the facility should be 71 degrees Fahrenheit (F) and as low as 65 degrees F. MD #302 also stated he was unaware of any resident concerns regarding ambient air temperatures. An interview on 07/22/25 at 11:06 A.M. with Resident #24 revealed the facility felt cold to him especially during the night and early morning. An observation was conducted with the Administrator on 07/22/25 at 11:23 A.M. on the 260's hall where the ambient air temperature was read at 63F using a facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview, and review of facility policy, the facility did not ensure Resident #63's urinary catheter device was properly secured. This affected one resident (#63) of two residents reviewed for urinary catheters. The census was 63.Findings include: Record review for Resident #63 revealed an admission date of 04/09/25 with diagnoses including unspecified dementia, and neuromuscular dysfunction of the bladder. Resident #63 had an active physician order and care plan dated 06/20/25 to maintain a securement device for the urinary catheter to prevent movement and urethral traction. This was to be monitored every shift, which was documented done as ordered on the first shift of 07/23/25. Further review of the care plan revealed no documented behaviors for Resident #63 removing his securement device.Review of the minimum data set (MDS) 3.0 assessment dated [DATE] identified Resident #63 to have moderate cognitive impairment and needing substantial assistance for toileting. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-29 · tag F0606 — failed to not employ staff found guilty of abuse — widespreadNot hire anyone with a finding of abuse, neglect, exploitation, or theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on personnel file review, interview, and review of facility policy, the facility did not ensure staff hired were free of disqualifying offenses. This affected two out of 11 personnel files reviewed for background checks and had the potential to affect all 59 residents in the facility. Findings include: Review of personnel files on 05/15/25 at 1:07 P.M. with Human Resource Manager #143 revealed the following areas of concern: Review of Certified Nursing Assistant (CNA) #125 personnel file revealed a date of hire of 11/06/24. Review of CNA #125's background report dated 12/03/24 revealed a charge dated 09/18/23 for aggravated robbery (2911.11) and aggravated assault (2903.12). The report revealed an additional charge on 10/25/24 for domestic violence (2919.25). All three charges occurred in the state of Ohio. Review of Maintenance Supervisor #138's personnel file revealed a date of hire of 01/28/25. Review of Maintenance Supervisor background report dated 02/18/25 revealed a charge dated 09/28/81 for aggravated robbery (2911.01) and a charge dated 05/17/1990 for drug abuse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-29 · tag F0607 — failed to have anti-abuse policies — widespreadDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on personnel file review, interview, and review of facility policy, the facility failed to implement their abuse policy and procedure regarding checking potential applicants against the Ohio Nurse Aide Registry and ensuring all staff received a background check prior to employment This affected seven out of 11 personnel files reviewed for nurse aide registry checks and had the potential to affect all 59 residents in the facility. Findings include: 1. Review of the personnel files on 05/15/25 at 1:07 P.M. with Human Resource Manager #143 identified the following concerns: Review of the personnel file for Activity Director #132 revealed a hire date of 12/13/24. Further review of the personnel record did not reveal evidence a nurse aide registry search was completed. Review of the personnel file for Licensed Practical Nurse (LPN) #114 revealed a hire date 10/23/24. Review of the nurse aide registry check revealed it was not completed until 05/13/25. Review of the personnel file for Maintenance Supervisor #138 revealed a date of hire of 01/28/25. Review of the nurse aide registry…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-29 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility cleaning logs, and interviews, the facility failed to ensure the kitchen was maintained in a clean sanitary manner. This had the potential to affect all residents receiving food from the kitchen. The facility identified one resident (Resident #34) who received nothing by mouth. The facility census was 59. Findings include: During the initial kitchen tour completed on 05/12/25 from 8:35 A.M. to 9:00 A.M. with Dietary Manager #113 the following concerns were identified: - a one-gallon size Ziploc bag with a leftover ham portion which weighed approximately two pounds that was dated 04/28/25. -five-pound box of sliced mushrooms that had visible dark brown spots on the sliced mushrooms which were dated 04/24/25. -clear plastic container with red liquid inside that was thought to be fruit punch which was unlabeled and undated. -six-quart and three-quart clear plastic container with what appeared to be gravy inside that was unlabeled and undated. -six-quart clear plastic container with leftover cooked peas inside that was unlabeled and undated.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-29 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, facility policy and procedure review and interview the facility failed to ensure their Quality Assurance and Performance Improvement (QAPI) committee identified and followed through on concerns timely. This had the potential to affect all 59 residents in the facility. Findings include: Review of the facility QAPI minutes and Performance Improvement Plan (PIP) documentation revealed the following plans without continued corrective action, evidence the plan was revised when necessary or changed once identified to be ineffective: 1. Review of a QAPI plan dated 07/29/24 revealed an action plan related to late administration of medications. A root cause, responsible party and action steps were listed including an audit plan. No resolution date was listed and there was no additional information provided such as audits to verify the correction plan was completed. During the current annual survey, deficiencies were cited regarding medication administration and significant medication errors. 2. Review of a second QAPI plan dated 07/29/24 revealed an action plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-29 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of Resident #9's medical records revealed an admission date of 04/09/25. Diagnoses included infection related to indwelling urethral catheter, neuromuscular bladder and need for personal care assistance. Review of care plan dated 04/14/25 revealed Resident #9 had an indwelling urinary catheter. Interventions included monitor for signs and symptoms urinary tract infection that included cloudiness, foul smelling urine and deepening of urine color. Review of Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #9 had an indwelling urinary catheter. Review of physician orders for May 2025 revealed Resident #9 was on enhanced barrier precautions (EBP) related to indwelling medical device. Observation on 05/14/25 at 7:49 A.M. revealed Resident #9 was sleeping in bed and the urinary catheter bag was observed on the floor under Resident #9's bed. Sign was posted outside Resident #9's door that indicated Resident #9 was on enhanced barrier precautions, as well as an isolation bin that contained…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 91 citations
- Potential for harm · F2025-05-29 · tag F0887 — widespreadEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, review of Centers for Disease Control and Prevention (CDC) guidance and interview the facility failed to ensure residents were screened for immunization, educated on the risk and benefit of receiving the COVID-19 vaccine, or were offered and received COVID-19 vaccinations as required. This affected five residents (#3, #8, #11, #21 and #60) of five reviewed for vaccinations. The facility census was 59. Findings include: 1. Review of Resident #3's medical records revealed an admission date of 05/17/24. Diagnoses included dementia, schizophrenia and muscle weakness. Review of Resident #3's immunization records revealed no documentation related to COVID-19 vaccinations, including consent/declination of the vaccination or education provided on the vaccine. Interview on 05/19/25 at 2:48 P.M. with [NAME] President of Operations (VPO) #172 and Regional Registered Nurse (RRN) #182 stated they were unable to locate the vaccination records, refusals or education for Residents #3, #8, #11, #21, and #60. VPO #172 and RRN #182 further confirmed no documented evidence was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-05-29 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation and interview, the facility failed to ensure the elevators were working in a safe operation condition. This had the potential to affect all 59 residents residing in the facility. Findings include: Review of documentation for elevator concerns including invoices from the elevator service company dated from 11/08/24 to 05/13/25, incident with the fire department with elevator rescue and an employee in-service revealed the facility had been having elevator concerns to both elevators since 11/08/24. Review of the documentation revealed: -11/08/24 invoice-Elevator one was not responding, stuck on unknown floor and the doors closed. It was unoccupied. Elevator technician adjusted the light tray and elevator one was still in service. -12/09/24 invoice-Elevator preventative maintenance. -01/08/25 invoice-Elevator one and two, preventative entrapment, elevators not responding. Both elevators stuck on unknown floors. The doors were closed on both elevators. The elevators were unoccupied. Elevator technician emptied pit buckets on both cars and then checked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-29 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to maintain a clean, sanitary and safe environment. This had the potential to affect all 59 residents residing in the facility. The facility census was 59. Findings include: Initial observation of the facility on 05/12/25 at 8:15 A.M. of the first floor revealed the bathroom on the first floor toilet paper holder was broken off. The Director of Nursing (DON) was present and verified the finding. On the second floor on the memory care unit there was noted to be strong odors of urine and bowel. The ice machine on the blue hall noted to have water leaking around it with towels and bath blankets laying on the floor to soak up the water that had leaked. Observation on 05/12/25 at 9:04 A.M. of Resident #45's room revealed the resident was not present in room. The bed linens were observed to have been heavily soiled and were odorous. The call light was observed across the room on the floor. On 05/12/25 at 9:18 A.M. returned to Resident #45's room…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-29 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to maintain resident room water temperatures at a comfortable level. This affected five (Residents #7, #19, #27, #32 and #49) out of seven resident rooms tested for water temperatures. The facility census was 59. Findings include: Review of the last audit of water temperatures obtained by the facility was noted to be on 04/02/25 and 04/18/25. Temperatures were noted to be between 113.8 and 116.1. Observation on 05/14/25 at 9:20 A.M. of incontinence care to Resident #19 revealed she stated the water was cold. Certified Nursing Assistant (CNA) #135 stated he had let the water run for five minutes and Resident #19 wanted her water really hot. Observation on 05/14/25 at 9:44 A.M. and 9:45 A.M. of hot water temperatures revealed rooms [ROOM NUMBERS] were of required temperatures between 105 and 120 degrees Fahrenheit. On 05/14/25 at 9:50 A.M. observed water temperatures with CNA #125. room [ROOM NUMBER] (Residents #19 and #49) and room [ROOM NUMBER] (Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-29 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure comprehension assessments were accurately completed. This affected five (Residents #34, #39, #51, #59 and #69) out of 40 residents reviewed for Minimum Data Set (MDS) 3.0 assessments. The facility census was 59. Findings include: 1. Review of the medical record for Resident #51 revealed an admission date of 05/06/24 with diagnoses including epilepsy (seizures), cognitive communication deficit, need for assistance with personal care and history of encephalitis (inflammation of the brain). Review of the census for Resident #51 revealed he was admitted to the hospital from [DATE] through 03/06/25. Review of the nursing readmission assessment dated [DATE] for Resident #51 revealed he had no skin issues noted. Review of the weekly skin assessment on 03/12/25 for Resident #51 revealed his skin was intact. Review of the MDS 3.0 assessment for Resident #51 dated 03/31/25, discharge return anticipated, revealed section M stated he had a Stage III…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-29 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview, the facility failed to ensure dependent residents were assisted with activities of daily living. This affected four (Residents #21, #24, #39 and #51) of nine reviewed for activities of daily living for dependent residents. The facility census was 59. Findings include: 1. Review of the medical record for Resident #51 revealed an admission date of 05/06/24 with diagnoses including epilepsy, cognitive communication deficit and need for assistance with personal care. Review of the care plan dated 07/09/24 for Resident #51 revealed he was at increased risk for malnutrition related to medications, seizures, weakness, dysphagia, mechanically altered diet and pocketing food. Interventions included for staff to assist with all meals. Review of the nursing readmission assessment dated [DATE] for Resident #51 revealed he was totally dependent on staff for eating. Observation on 05/19/25 at 12:00 P.M. of Resident #51 revealed his meal tray for lunch was delivered to his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-29 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, facility policy review, review of Centers for Disease Control and Prevention (CDC) guidance and interview the facility failed to ensure residents were were offered, screened, educated and received influenza and pnuemociccal vaccinations as required. This affected five residents (#3, #8, #11, #21 and #60) of five reviewed for vaccinations with the potential to affect all 59 residents residing in the facility. Findings include: 1. Review of Resident #3's medical records revealed an admission date of 05/17/24. Diagnoses included dementia, schizophrenia and muscle weakness. Review of Resident #3's immunization records revealed no documentation related to influenza or pnuemociccal vaccinations, consent/declination of the vaccination or education provided on the vaccines. Interview on 05/19/25 at 2:48 P.M. with [NAME] President of Operations (VPO) #172 and Regional Registered Nurse (RRN) #182 revealed they were unable to locate the vaccination records, refusals or education for Residents #3. VPO #172 and RRN #182 further confirmed no documented evidence was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0554 — isolatedAllow residents to self-administer drugs if determined clinically appropriate.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, policy review, and interview, the facility did not ensure Resident #26 was assessed to self-administer medications. This affected one resident (Resident #36) of two residents reviewed for self-administering medications. Facility census was 59. Findings include: Record review for Resident #26 revealed an admission date of 04/25/17 with diagnoses of legal blindness, acquired absence of one eye, and peripheral vascular disease. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #26 was cognitively intact and had severe vision impairment. Review of the physician orders revealed Resident #26 self-administered, without supervision, Calcium-Vitamin D tablet 600-400 mg twice a day, Ammonium Lactate 12% Lotion topically to bilateral legs twice a day, and Omega-3 1000 mg soft gel once daily. Physician orders also contained an order Resident #26 was able to have medications at bedside with a start date of 11/30/21. Review of Medication Self-Administration Safety…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview, the facility failed to ensure a properly functioning elevator to accommodate resident needs. This affected three (Residents #6, #11 and #35) of 20 residents reviewed for environmental accommodation of needs. The facility census was 59. Findings include: Review of the medical record for Resident #6 revealed an admission date of 07/01/24 with diagnoses including morbid obesity, need for assistance with personal care, muscle weakness and difficulty walking. Review of the care plan dated 07/02/24 for Resident #6 revealed he had self care deficit and needed assistance from staff for activities of daily living. Review of the comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] for Resident #6, under section F, revealed it was very important to do his favorite activities and somewhat important to do things with a group of people. He was noted to have intact cognition. Review of the medical record for Resident #11 revealed an admission date of 03/02/17 with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure residents received complete and accurate notices of Medicare non-coverage when their skilled services ended. This affected one (Resident #59) of four residents reviewed for liability notices. The facility census was 59. Findings include: Review of the medical record for Resident #59 revealed an admission date of 12/02/24 with diagnoses including heart disease, history of falling and chronic obstructive pulmonary disease. Resident #59 remained in the facility after discontinuation of Medicare A services. Review of the Notice of Medicare Non-Coverage (NOMNC) signed and dated by Resident #59 on 02/21/25 revealed his last covered day for Medicare A services was on 02/24/25. The notice did not provide the type of services that were being discontinued, who he should contact for an appeal or their phone number. Interview on 05/22/25 at 11:26 A.M. with [NAME] President of Operations (VPO) #172 verified Resident #59's NOMNC dated 02/21/25 was not complete and accurate as it did not state the type of services ending, who he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of a self-reported incident (SRI), review of the facility policy, record review and interview, the facility failed to prevent staff-to-resident physical abuse. This affected one resident (#49) out of seven residents reviewed for abuse. Facility census was 59. Findings include: Review of Resident #49's medical record revealed an admission date of 02/20/25 and diagnoses including schizoaffective disorder, anxiety, depression, anemia and post-traumatic stress disorder. Review of an admission minimum data set (MDS) 3.0 assessment dated [DATE] revealed Resident #49 was cognitively intact, had disorganized thinking, had an ostomy and was frequently incontinent of urine. Review of a nurses' note dated 04/02/25 at 9:07 P.M. authored by Licensed Practical Nurse (LPN) #176 revealed the following information: 'This nurse was sitting behind the nursing station charting and preparing medication. The resident tried to go down the elevator with another resident and this nurse stated to resident she could not go…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0605 — failed to not use drugs as a restraint — isolatedPrevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews and record review the facility failed to ensure that as needed psychotropic medication orders were limited to 14 days for Resident #4. This affected one resident (Resident #4) out of five residents reviewed for unnecessary medications. The facility census was 59. Findings include: Review of Resident #4's medical records revealed an admission date of 04/30/24. Diagnoses included bipolar, schizoaffective disorder, restlessness and agitation. Review of Resident #4's physician's orders revealed an order dated 04/17/25 for Hydroxyzine (antipsychotic) 25 milligrams (mg) by mouth every 8 (eight) hours as needed for anxiety without a stop date. Review of Resident #4's MDS assessment dated [DATE] revealed cognitive impairment. Review of (Resident #4's) medication administration record (MAR) revealed that Resident #4 received Hydroxyzine on 04/27/25 and 04/29/25. Review of Resident #4's care plan dated 05/01/24 revealed the use of psychotropic medication for behavior management with interventions,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of self-reported incidents (SRIs), interview and review of the facility policy, the facility failed to timely report allegations of abuse. This affected three residents (#6, #25 and #49) of seven residents reviewed for abuse. Facility census was 59. Findings include: 1. Review of Resident #49's medical record revealed an admission date of 02/20/25 and diagnoses including schizoaffective disorder, anxiety, depression, anemia and post-traumatic stress disorder. Review of an admission minimum data set (MDS) 3.0 assessment dated [DATE] revealed Resident #49 was cognitively intact, had disorganized thinking, had an ostomy and was frequently incontinent of urine. Review of a nurses' note dated 04/02/25 at 9:07 P.M. authored by Licensed Practical Nurse (LPN) #176 revealed the following information: 'This nurse was sitting behind the nursing station charting and preparing medication. The resident tried to go down the elevator with another resident and this nurse stated to resident she…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and review of the facility policy, the facility failed to thoroughly investigate allegations of abuse. This affected one resident (#49) of seven residents reviewed for abuse. Facility census was 59. Findings include: Review of Resident #49's medical record revealed an admission date of 02/20/25 and diagnoses including schizoaffective disorder, anxiety, depression, anemia and post-traumatic stress disorder. Review of an admission minimum data set (MDS) 3.0 assessment dated [DATE] revealed Resident #49 was cognitively intact, had disorganized thinking, had an ostomy and was frequently incontinent of urine. Review of a nurses' note dated 04/02/25 at 9:07 P.M. authored by Licensed Practical Nurse (LPN) #176 revealed the following information: 'This nurse was sitting behind the nursing station charting and preparing medication. The resident tried to go down the elevator with another resident and this nurse stated to resident she could not go down by herself and smoke, she had to wait…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of Resident #49's medical record revealed an admission date of 02/20/25 and diagnoses including schizoaffective disorder, anxiety, depression, anemia and post-traumatic stress disorder. Review of an admission minimum data set (MDS) 3.0 assessment dated [DATE] revealed Resident #49 was cognitively intact, had disorganized thinking, had an ostomy and was frequently incontinent of urine. Review of a plan of care dated 02/25/25 revealed Resident #49 had an alteration in gastrointestinal status related to ostomy. Interventions were listed including: Avoid lying down for at least one hour after eating; Keep head of bed elevated; Encourage to stand/sit upright after meals; Discuss with the resident/family/caregivers any concerns/fears/issues related to gastro-intestinal distress; Empty ostomy every shift and as needed (PRN); Encourage the resident to avoid alcohol, smoking, coffee (even decaffeinated), fatty foods, chocolate, citrus juices, [NAME], tomato products, garlic and onions; Encourage a bland diet;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure showers were completed as scheduled and per resident preference. This affected two (Residents #27 and #59) out of two residents reviewed for showers who required less than or equal to limited assistance. The facility census was 59. Findings include: 1. Review of the medical record for Resident #59 revealed an admission date of 12/02/24 with diagnoses including heart disease, history of falling and chronic obstructive pulmonary disease. Review of the nursing admission assessment dated [DATE] revealed Resident #59 was independent for eating, toileting, and bed mobility. He needed supervision for transferring and dressing. He needed limited staff assistance for personal hygiene and physical help only with the transfer for bathing. Review of the facility shower schedule, undated, revealed Resident #59 was to receive showers on Mondays and Thursdays on night shift. Interview on 05/12/25 at 10:11 A.M. with Resident #59 revealed he did not receive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of Resident #48's medical records revealed an admission date of 01/30/25. Diagnoses included cognitive deficits, schizoaffective and bipolar. Review of Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #48 had intact cognition. Review of progress note dated 05/02/25 timed 10:30 P.M. authored by Registered Nurse (RN) #156 revealed Resident #48 had returned from the hospital with diagnoses of aggressive behaviors. No progress note had been authored prior to Resident #48's hospital discharge and no change in condition assessments had been documented. Interview on 05/20/25 at 12:35 P.M. with [NAME] President of Operations (VPO) #172 and Regional Registered Nurse (RRN) #182 revealed if a resident had a change in condition a change in condition assessment should be documented as well as a progress note. Review of Resident #48's medical records with VPO #172 and RRN #182 at time of interview confirmed no documentation regarding Resident #48's hospitalization. 3. Review of Resident #65's medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, review of ancillary appointments and interviews, the facility failed to coordinate a follow up vision appointment for Resident #27 as required. This had the potential to affect one resident (Resident #27) of two residents reviewed for vision. Findings include: Review of the medical record for Resident #27 revealed an admission date of 05/01/24. Review of the diagnoses included but were not limited to adjustment disorder, chronic respiratory failure, morbid obesity, dysphagia and depression. Review of the 05/09/25 annual Minimum Data Set (MDS) 3.0 for Resident #27 revealed a Brief Interview for Mental Status (BIMS) of 15 which indicated intact cognition. Resident #27 was noted to require moderate assistance from staff for bathing, dressing, and personal hygiene. Resident #27 was noted to have adequate vision and wear corrective lenses. Review of the facility ancillary appointment list revealed Resident #27 had a vision appointment at the facility on 03/03/25 and 04/24/25. Review of the eye doctor visit note dated 03/03/25 for Resident #27 revealed a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to ensure adequate catheter care and positioning of a urinary catheter bag. This affected one resident (#9) of one observed for catheter care. The facility census was 59. Findings include: Review of Resident #9's medical records revealed an admission date of 04/09/25. Diagnoses included neuromuscular bladder, infection related to indwelling urethral catheter and need for personal care assistance. Review of care plan dated 04/14/25 revealed Resident #9 had an indwelling urinary catheter. Interventions included monitor for signs and symptoms urinary tract infection that included cloudiness, foul smelling urine and deepening of urine color. Review of Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #9 had impaired cognition. Resident #9 had a indwelling urinary catheter and required maximum assistance with toileting. Review of physician orders for May 2025 for Resident #9 revealed to provide catheter care every shift and as…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, observation and record reviews, the facility failed to implement nutritional intervention to address a significant weight change for Resident #62. This affected one resident (Resident #62) of one reviewed for nutrition. Facility census was 59. Findings include: Review of Resident #62's hospital admission record dated 02/11/25 revealed a weight of 178 pounds (lbs.). Review of the medical record for Resident #62 revealed an admission date of 02/26/25 with diagnosis of Alzheimer's disease, diabetes mellitus type two, bipolar disorder. Review of Resident #62's care plan dated 03/04/25 revealed that resident was at risk for malnutrition. Interventions included monitor weights and notify of any significant changes. Review of the Minimum Data Set (MDS) assessment for Resident #62 dated 03/05/25 revealed the resident had impaired cognition. Resident #62 required set-up assistance for eating. Review of Resident #62 weights obtained at the facility revealed the following: 02/26/25 at 178.0 lbs., 03/07/25 at 178.1 lbs., 03/27/25 at 145.2 lbs. (18.43 percent weight loss in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, interview, and facility policy, the facility failed to ensure Resident #165's respiratory status was properly monitored and oxygen was administered per physician orders. This affected one resident (Resident #165) of two residents reviewed for respiratory services. Findings include: Review of Resident #165's medical record revealed and admission date of 04/03/25 with diagnoses including unspecified injury to cervical spine, quadriplegia C1-C4, tracheostomy, major depressive disorder. Review of Resident #165's physician admission orders revealed oxygen at two liters humidified air via trach mask to maintain oxygen level equal or greater than 92%., suction every shift and as needed, change trach inner canula monthly and as needed. Review of Resident #165 medical record dated 04/03/25 to 05/13/25 revealed the oxygen order and suction order were not transcribed on the medical record to document when completed and monitored. Review of Resident #165's vitals record revealed there was limited oxygen readings documented in the medical record. Interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0712 — isolatedEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on the medical record review, physician visit records and interviews, the facility failed to ensure physician visits were provided as required for Resident #34. This had the potential to affect one resident (Resident #34) of 40 residents reviewed for physician services. Findings include: Review of the medical record for Resident #34 revealed and admission date of 07/29/22 with diagnoses included but were not limited to osteonecrosis, gastrostomy, history of malignant neoplasm of other sites of lip, oral cavity and pharynx and nicotine dependence. Review of the 05/09/24 quarterly Minimum Data Set (MDS) 3.0 for Resident #34 revealed he had severe cognitive impairment and was independent for activities of daily living. Resident #34 was not noted to have significant weight changes and was using a feeding tube for over 51 percent (%) of his nutrition needs. Review of the medical record for Resident #34 revealed an admission physician visit completed on 08/03/22 and a physician order fax dated 08/19/22 for enteral tube feeding orders for Resident #34. No other physician visits were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure medications were obtained timely from the pharmacy and administered as ordered. This affected one (Resident #51) of five residents reviewed for medications received from the pharmacy. The facility census was 59. Findings include: Review of the medical record for Resident #51 revealed an admission date of 05/06/24 with diagnoses including epilepsy (seizures), cognitive communication deficit, need for assistance with personal care and history of encephalitis (inflammation of the brain). Review of the nursing progress notes reviewed from 03/31/25 to 05/12/25 revealed Resident #51 did not receive medications as ordered at times due to the facility not having them from the pharmacy and the physician not being notified. These included: -Clobazam (seizure medication) 15 milligrams (mg) on 04/03/25 at 4:34 A.M., medication on order. -Clobazam 5 mg on 04/06/25 at 3:16 A.M., medication on order. -Enoxaparin Sodium Injection Prefilled Syringe 40 mg/0.4 milliliters (mL) (blood thinner medication) on 04/16/25 at 6:02 P.M.,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview, record review and review of the facility policy, the facility failed to timely address pharmacy recommendations. This affected two residents (#11 and #51) of five residents reviewed for unnecessary medications. Facility census was 59. Findings include: 1. Review of medical record for Resident #11 revealed an admission date of 03/02/17 and diagnoses including asthma, type two diabetes, morbid obesity, generalized anxiety disorder, gout, insomnia, depression, vitamin D deficiency and adjustment disorder with mixed anxiety and depressed mood. Review of Resident #11's historical physician's orders revealed an order dated 11/24/22 for Xanax tablet 0.25 milligram (mg) give one tablet by mouth one time a day for anxiety. The order was discontinued on 12/30/24. Review of a medication review dated 06/13/24 identified Resident #11 was receiving Xanax 0.25 mg daily for anxiety, Buspirone Hydrochloride 10 mg daily for anxiety and Bupropion Hydrochloride extended release 12-hour 150 mg twice a day for depression. The pharmacist's recommendation stated 'if warranted and not…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation and interview, the facility failed to ensure medication error rate was less than five percent. There were a total of 26 medication opportunities observed with two medication errors resulting in a 7.69% medication error rate. This affected one (Resident #55) out of two residents observed for medication administration. The facility census was 59. Findings include: Review of the medical record for Resident #55 revealed an admission date of 11/14/23 with diagnoses including diabetes, hypertension and depression. Review of the physician's orders dated 05/12/25 for Resident #55 revealed she was to receive the following medications upon rising: Blood sugar check; blood pressure check; Amlodipine 5 milligrams (mg) for hypertension; Cholecalciferol 1,000 units, give 2, for supplement; Claritin 10 mg for allergies; Flomax 0.4 mg for overactive bladder; Januvia 50 mg for diabetes; Lisinopril 20 mg for hypertension; Pantoprazole 40 mg for gastroesophageal reflux disease; Potassium Chloride 20 milliequivalents (meq) for low potassium; Sertraline 100 mg, give…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0772 — isolatedHave an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview, the facility failed to ensure Resident #51's laboratory testing was completed as ordered. This affected one (Resident #51) of four residents reviewed for laboratory orders. The facility census was 59. Findings include: Review of the medical record for Resident #51 revealed an admission date of 05/06/24 with diagnoses including epilepsy (seizures), cognitive communication deficit, need for assistance with personal care and history of encephalitis (inflammation of the brain). Review of the physician's orders for Resident #51 for active laboratory orders revealed he was to have an Albumin level every Wednesday for pressure ulcer dated 04/30/25 for four weeks; Complete Blood Count (CBC) and Basic Metabolic Panel (BMP) was ordered every two weeks dated 03/30/25; CBC with differential and BMP weekly dated 02/12/25; Depakote levels monthly while taking the medication dated 10/08/24; and CBC, BMP, Ammonia level, Iron and Liver Function every six months and Valproic Acid, Iron, and Phenobarbital level every three months dated 10/01/24. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, dietary tray ticket review and interview, the facility failed to ensure resident preferences were honored and updated as required for Resident #27. This affected one resident (Resident #27) of five residents reviewed for food. The facility census was 59. Findings include: Review of the medical record for Resident #27 revealed an admission date of 05/01/24. Review of the diagnoses included but were not limited to adjustment disorder, chronic respiratory failure, morbid obesity, dysphagia and depression. Review of the 05/09/25 annual Minimum Data Set (MDS) 3.0 for Resident #27 revealed a Brief Interview for Mental Status (BIMS) of 15 which indicated intact cognition. Resident #27 was noted to require set up for meals. Review of the physician ordered diet for Resident #27 dated 05/06/25 revealed regular diet with regular texture with thin liquids. No oatmeal, prefers cold cereal, request chef's salad for upgraded diet. Review of the care plan last updated 02/21/25 for Resident #27 revealed a nutritional problem related to obesity. Interventions were to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0840 — isolatedEmploy or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of the medical record for Resident #27 revealed an admission date of 05/01/24. Review of the diagnoses included but were not limited to adjustment disorder, chronic respiratory failure, morbid obesity, dysphagia and depression. Review of the 05/09/25 annual Minimum Data Set (MDS) 3.0 for Resident #27 revealed a Brief Interview for Mental Status (BIMS) of 15 which indicated intact cognition. Resident #27 was noted to require moderate assistance from staff for bathing, dressing, and personal hygiene. Review of the nursing progress note dated 04/05/25 revealed Resident #27 was given two tablets of 500 milligram (mg) of Tylenol for pain in her right knee. Review of the nursing progress note dated 04/09/25 timed at 12:10 A.M. revealed Resident #27 was given two 500 mg of Tylenol for leg pain that was not relieved by repositioning. Review of the physician order dated 04/16/25 for Resident #27 revealed an order for an ultrasound of the right knee for painful lump. Review of the 04/16/25 ultrasound result for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-29 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 8. Review of Resident #53's medical record revealed an admission date of 01/24/24 and diagnoses including type two diabetes, morbid obesity, non-pressure chronic ulcer of left heel and midfoot, arthritis and atrial fibrillation. Review of a quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #53 was cognitively intact, required staff set-up for activities of daily living and did not reject care. Review of Resident #53's physician's orders relative to wound care as of 05/14/25 revealed an order dated 01/14/25 for wound type and site sub fifth MTH left lower extremity cleanse with normal saline, apply alginate, maintain affixed padding with pad edges against the wound edges and cover with ABD pad then wrap with kerlex daily and as needed (PRN) every day shift every Tuesday, Thursday Saturday for treatment; an order dated 01/22/25 for horseshoe adhesive padding for the foot-place on the foot daily with changes around the wound to keep the pressure off; an order dated 03/14/25 for left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-29 · tag F0849 — isolatedArrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to coordinate Resident #39's care and services with hospice to ensure continuity of care. This affected one resident (Resident #39) of one resident reviewed for hospice. Findings include: Review of the medical record for Resident #39 revealed an admission date of 05/22/22 with diagnoses of unspecified dementia with severe anxiety, moderate protein calorie malnutrition, history of falls, palliative care, hyperlipidemia. Review of Resident #39's medical record indicated that the resident had been admitted to Palliative Care on 1/30/23 for adult failure to thrive. Review of Resident #39's medical record of the hospice care plan dated 05/07/24 indicated that the resident required assistance of one for feeding. There were no other focus or interventions in place for the care plan. Review of Resident #39's care plan dated 04/23/25 revealed the resident was at risk for skin breakdown with an intervention for nursing as well as Hospice to visit and provide care,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-08 · tag F0657 — failed to keep the care plan current — patternDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, staff interview, and review of the facility policy, the facility failed to complete care conferences in a timely manner for Resident #25, #35, #40, and #63. This affected four residents (#25, #35, #40, and #63) of four residents reviewed for care conferences. The facility census was 71. Findings include: 1. Review of the medical record for Resident #25 revealed an admission date of 01/24/24 with diagnoses including type two diabetes mellitus, morbid obesity, hypertension, and non-pressure chronic ulcer of the left foot. Review of the care conference assessment, dated 01/25/24, revealed a care conference was held with the former social worker, a representative from the activities department, a representative from therapy services, and Resident #25. The assessment form had the social services and resident/family sections completed and the nursing summary, dietary summary, recreation summary, pharmacy summary, therapy and restorative summary, and physician summary sections were either blank or marked not applicable (N/A). The assessment was signed and locked on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-08 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to accurately document medication administration for Resident #18, enteral feedings for Resident #69, and make available for review controlled medication disposition records for Residents #18, #22 and #43. This affected four residents (#18, #22, #43 and #69) out of 19 medical records reviewed and had the potential to affect all 71 residents residing in the facility. There were 16 residents who received controlled medications (#1, #7, #12, #18, #22, #28, #38, #40, #41, #43, #44, #51, #56, #58, #60 and #61) and four residents who received enteral feedings (#13, #22, #41 and #69). Findings include: 1. Review of the medical record for Resident #18 revealed an admission date of 05/26/22. Diagnoses included dementia, insomnia, anxiety disorder and adult failure to thrive. The Quarterly MDS (Minimum Data Set) assessment completed 05/11/24 indicated Resident #18 was rarely or never understood. Review of Resident #18's physician orders effective July 2024 revealed the following controlled medication orders: tramadol 50 mg (milligrams)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and facility policy review, the facility failed to initiate and provide adequate individualized wound care and administer medications as ordered by the physician. This affected two residents (#36 and #40) of two residents reviewed for wound care and four residents (#18, #25, #30 and #63) of seven residents reviewed for medication administration. The facility census was 71. Findings include: 1. Review of the medical record for Resident #36 revealed an admission date of 02/16/24. Diagnoses included diabetes mellitus (DM) type II with diabetic neuropathy, peripheral angiopathy and chronic kidney disease, hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, acquired absence of left foot, non-pressure chronic ulcer of other part of left foot, and peripheral vascular disease. The quarterly Minimum Data Set (MDS) assessment completed 06/08/24 indicated moderate cognitive impairment. Interview on 07/31/24 at 9:41 A.M. with Resident #36…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of the facility's fall investigations and incident reports, staff interview, and review of the facility's fall policy, the facility failed to conduct a thorough investigation after falls occurred and failed to implement appropriate interventions after a fall. This affected three residents (#31, #40, and #66) of three residents reviewed for falls. The facility census was 71. Findings include: 1. Review of the medical record for Resident #31 revealed an admission date of 06/13/23 with diagnoses including hemiplegia and hemiparesis affecting the right side, morbid obesity, muscle weakness, hypertension, and a history of falling. Review of the fall risk care plan, revised 09/22/23, revealed no new interventions were added since 09/22/23. Review of the fall risk assessment dated [DATE] revealed Resident #31 was high risk for falls. Review of the quarterly Minimum Data Set (MDS) assessment, dated 06/13/24, revealed Resident #31 was dependent on staff for activities of daily…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0712 — isolatedEnsure that the resident and his/her doctor meet face-to-face at all required visits.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, resident interview, and staff interview, the facility failed to ensure residents were seen by a general physician or nurse practitioner at least once every 60 days. This affected two residents (#16 and #51) of three residents reviewed for physician visits. The facility census was 71. Findings include: 1. Review of the medical record for Resident #16 revealed an admission date of 04/25/17 with diagnoses including legal blindness, anxiety disorder, and hypertension. Review of the practitioner's progress notes revealed the last general practitioner note was written on 02/29/24. There was no evidence of a general practitioner visit for Resident #16 after 02/29/24. Review of the quarterly Minimum Data Set (MDS) assessment, dated 06/29/24, revealed Resident #16 was cognitively intact. On 07/31/24 at 11:58 A.M., an interview with Resident #16 stated he had not seen the general practice physician or nurse practitioner in a very long time. 2. Review of the medical record for Resident #51 revealed an admission date of 08/28/13 and readmission date of 03/02/17.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0759 — failed to keep medication error rate low — isolatedEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, facility policy review, review of manufacturer instructions, and review of the Food and Drug Administration (FDA) database of licensed biological products, the facility failed to be free of a five percent or greater medication error rate. This affected one resident (#2) of five residents (#1, #2, #22, #32 and #46) observed for medication administration. This had the potential to affect 15 residents (#1, #2, #9, #15, #21, #27, #29, #30, #31, #34, #35, #36, #38, #54 and #57) who received insulin, and all 60 residents (#1, #2, #4, #5, #6, #7, #8, #9, #10, #11, #12, #13, #14, #15, #16, #19, #21, #22, #24, #25, #26, #27, #28, #30, #31, #32, #33, #34, #35, #36, #37, #38, #39, #40, #42, #43, #45, #46, #47, #48, #49, #50, #51, #52, #53, #54, #55, #56, #57, #59, #60, #62, #63, #64, #66, #67, #68, #69, #70 and #71) who resided on the facility's second floor. The facility census was 71. Findings include: Review of the medical record for Resident #2 revealed an admission date of 08/10/23. Diagnoses included dementia, diabetes mellitus (DM) type 2,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-08 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, facility policy review, review of manufacturer instructions, and review of the Food and Drug Administration (FDA) database of licensed biological products, the facility failed to prevent a significant medication error for Resident #2 when insulin was inappropriately administered, and a medication was administered using the wrong dose and route. This affected one resident (#2) of five residents observed for medication administration. This had the potential to affect 15 residents (#1, #2, #9, #15, #21, #27, #29, #30, #31, #34, #35, #36, #38, #54 and #57) who received insulin, and all 60 residents (#1, #2, #4, #5, #6, #7, #8, #9, #10, #11, #12, #13, #14, #15, #16, #19, #21, #22, #24, #25, #26, #27, #28, #30, #31, #32, #33, #34, #35, #36, #37, #38, #39, #40, #42, #43, #45, #46, #47, #48, #49, #50, #51, #52, #53, #54, #55, #56, #57, #59, #60, #62, #63, #64, #66, #67, #68, #69, #70 and #71) who resided on the facility's second floor. The facility census was 71. Findings include: Review of the medical record for Resident #2 revealed an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-07-02 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, interview and facility policy review, the facility failed to provide clean shower rooms for resident use. This had the potential to affect all residents. The facility also failed to provide a clean privacy curtain for two residents (#11 and #12) of 74 residents reviewed for environment. The facility census was 74. Findings include: On 06/24/24 at 9:30 A.M. during the facility tour, an observation of the resident shower room on the 100 hall was noted to have a sink with buildup of dirt. The floor had a buildup dirt and debris on it. The tiles were cracked and broken in the corner of the shower. There was what appeared to be smeared bowel movement on the toilet seat. Maintenance Director (MD)#259 verified the findings at the time of the tour. On 06/24/24 at 9:50 A.M. an observation of the shower room on the second-floor blue hall was noted to have a dirty sink. The sink was dry and appeared to not have been used recently. The shower was noted to have a black substance on the tiles. The floor had a buildup dirt and debris. The shower chair in the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-02 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and facility policy review, the facility failed to provide incontinence care in a dignified manner to Residents #33 and #48. This affected two residents (#33 and #48) of 48 residents who were identified as needing assistance with incontinence care. The facility census was 74. Findings include: 1. A review of medical records for Resident #48 revealed an admission date of 02/16/24. Significant diagnoses included diabetes mellitus type II, need for personal assistance, and a chronic ulcer of other part of the left foot. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #48 was cognitively intact. Review of the care plan dated 06/11/22 revealed Resident #48 had a self-care deficit and needed toileting assistance. On 06/24/24 at 3:10 P.M. an observation revealed Resident #48 activated the call system. On 06/24/24 at 3:16 P.M. an observation of Resident #48 revealed the call light being answered by State Tested Nurse Aide (STNA)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and facility policy review, the facility failed respond to Resident #48's needs in a timely manner. This affected one resident (#48) of 74 residents observed for call light response. The facility census was 74. Findings include: A review of medical records for Resident #48 revealed an admission date of 02/16/24. Significant diagnoses included diabetes mellitus type II, need for personal assistance, and a chronic ulcer of other part of the left foot. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] Resident #48 was cognitively intact. Review of the care plan dated 06/11/22 revealed Resident #48 had a self-care deficit and needed toileting assistance. On 06/24/24 at 3:10 P.M. an observation revealed Resident #48 activated the call system. On 06/24/24 at 3:16 P.M. an observation of Resident #48 revealed the call light being answered by State Tested Nurse Aide (STNA) #269. Resident #48 told STNA #269 that they needed changed. STNA #269 left the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-02 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, review of Centers for Medicare and Medicaid (CMS) Quality, Safety, and Oversight (QSO) Memo 24-08-NH (Nursing Home), staff interview, and facility policy review, the facility failed to ensure staff followed enhanced barrier precautions (EBP) protocols. This affected two residents (#44 and #48) of 14 residents reviewed and identified as being on EBP. The facility census was 74. Findings include: 1. A review of medical records for Resident #44 revealed an admission date of 12/16/23. Significant orders included management of a percutaneous endoscopic gastrostomy (PEG) tube (a tube inserted into the stomach for feeding) and EBP. On 06/24/24 at 3:00 P.M. an observation of medication administration with Licensed Practical Nurse (LPN) #266 revealed LPN #266 administering carbamazepine 400 milligrams (mg) (anticonvulsant) via Resident #44's PEG tube. LPN #266 did not don a gown. LPN #266 verified the EBP sign on Resident #44's door. An interview at the time of the observation with LPN #266 revealed she did not know what EBP was. LPN #266 also verified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-06-05 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, record review and review of the facility policy, the facility failed to ensure Residents #142 and #154 were free of significant medication errors. This affected two residents (#142 and #154) out of five residents observed for medication administration. The facility census was 68. Findings included: 1. Review of the medical record for Resident #154 revealed an admission date of 03/27/20 with diagnoses including paraplegia, hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, cardiomyopathy, and epilepsy. Review of the care plan dated 01/11/24 revealed Resident #154 had hypertension. Interventions included administering anti-hypertensive medications as ordered, monitoring for side effects such as orthostatic hypotension and increased heart rate. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #154 had impaired cognition. Review of the June 2024 Medication Administration Recird (MAR) revealed Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-09 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review, resident and staff interviews, review of an ambulance run report and interview with the local assistant fire chief, the facility failed to ensure bariatric mechanical lifts were available to assist residents with transfers. This affected three (#9, #19 and #58) of three residents reviewed for mechanical lifts. Additionally, the facility failed to ensure residents had appropriately fitting beds and mobility assistance equipment. This affected one (#9) of three residents reviewed for bed equipment and mobility needs. The facility census was 64. Findings Include: 1. Review of the medical record for Resident #9 revealed an admission date of 04/25/24. Diagnoses included type II diabetes, paraplegia, obesity and fusion of the spine. Further review revealed Resident #9 was six feet three inches tall and weighed 300 pounds. Review of the comprehensive Minimum Data Set (MDS) assessment, dated 04/25/24, revealed Resident #9 had intact cognition and was dependent on staff for rolling left to right, toileting, and transferring. Review of the Care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-09 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, observation, staff interview, review of mechanical lift manufacturer's instruction and review of facility policy, the facility failed to ensure staff were properly trained to safely transfer residents utilizing mechanical lifts. This affected one (#58) of three residents reviewed for transfers. The facility identified 13 residents requiring a mechanical lift for transfer. The facility census was 64. Finding include: Review of the medical record for Resident #58 revealed an admission date of 08/30/18. Diagnoses included morbid obesity, multiple sclerosis (MS) and heart failure. Review of the quarterly Minimum Data Set (MDS) assessment, dated 04/16/24, revealed Resident #58 had intact cognition and was dependent on staff for rolling left to right, toileting, and transferring. Review of the Care Plan, dated 04/22/24, revealed Resident #58 had a self-care deficit related to MS and chronic pain. Interventions included a mechanical lift with two staff assistance with all transfers. Observation on 05/08/24 at 5:00 P.M. of the second-floor nurses' station…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-09 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, medical record review and review of work orders, the facility failed to ensure the environment was adequately maintained. This affected three (#49, #55 and #58) of five residents reviewed for environmental concerns. The facility census was 64. Findings include: 1. Review of the medical record for Resident #49 revealed an admission date of 05/26/22. Diagnoses included dementia, malnutrition, anxiety and adult failure to thrive. Review of the comprehensive Minimum Data Set (MDS) assessment, dated 02/09/24, revealed the resident was severely cognitively impaired. She was totally dependent upon staff for eating, oral hygiene, personal hygiene, showering and dressing. Observation on 05/08/24 at 9:08 A.M. revealed the window ledge in Resident #49's room had wallpaper located directly underneath it, which was peeling from the wall. There was an unknown black substance on the back of the wallpaper. The wall behind the wallpaper was cracked and falling off in pieces to the floor beneath. Concurrent interview with Maintenance Director (MD) #143 confirmed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-04-04 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to provide a clean and sanitary environment. This affected four (#15, #46, #48 and #58) of six residents whose rooms were observed. The facility census was 58. Findings include: 1. Observation of Resident #46's room on 04/01/24 at 8:52 A.M. revealed two pieces of bread with jelly on the fall mat next to Resident #46's bed with numerous ants on the bread and surrounding the area. The observation was confirmed by the Director of Nursing (DON) on 04/01/24 at 9:15 A.M. 2. Observation of Resident #55's room on 04/01/24 at 8:54 A.M. revealed a large brown dried stain on Resident #55's bed sheets and various food debris on the floor and underneath Resident #55's bed. This was confirmed with State Tested Nurse Aide (STNA) #340 at the time of the observation. 3. Observation of Resident #48's room on 04/01/24 at 11:04 A.M. revealed various debris and dirt on the floor and underneath Resident #48's bed. This was confirmed with STNA #340 at the time of the observation. 4. Observation of Resident #15's room on 04/01/24 at 2:17 P.M. revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0553 — failed to let residents help plan their care — isolatedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and facility policy review the facility failed to ensure residents/resident representative participated in care planning. This affected three residents (#39, #48 and #49) of three reviewed for care conferences. Findings include: Review of Resident #39's medical records revealed an admission date of 10/22/23. Diagnoses included paraplegia and stroke. Review of Resident #39's Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #39 had impaired cognition. Review of Resident #39's care plan dated 03/14/24 revealed Resident #39 had impaired cognition. Interventions included communicate with family and caregivers regarding needs. Review of Resident #48's medical records revealed an admission date of 03/24/23. Diagnoses included cognitive deficits and stroke. Review of Resident #48's MDS assessment dated [DATE] revealed Resident #48 had impaired cognition. Review of the care plan dated 03/14/24 revealed Resident #48 had impaired cognition. Interventions included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-04 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, and interview the facility failed to ensure call lights were within reach and accessible for residents. This affected one (Resident #46) of six residents observed for call light placement. The facility census was 58. Findings include: Observation on 04/01/24 at 8:52 A.M. revealed Resident #46 was yelling out. Upon entering Resident #46's room a strong odor of urine was detected. Resident #46's call light was observed on the floor behind the bed. This observation was confirmed at 9:15 A.M. by the Director of Nursing (DON). The DON stated call lights should be within reach of residents. Review of Resident #46's care plan dated 02/28/24 revealed staff were to encourage Resident #46 to use call light.
- Potential for harm · Dcited before2024-04-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and facility policy review the facility failed to ensure timely incontinence care was provided and failed to ensure adequate care of a suprapubic urinary catheter. This affected one resident (#46) of three residents observed for incontinence care and one resident (#15) of two residents observed for suprapubic catheter care. The facility census was 58. Findings include: 1. Review of Resident #15's medical records revealed an admission date of 10/24/23. Diagnoses included bladder dysfunction. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #15 had intact cognition. Resident #15 had a suprapubic urinary catheter (tube inserted through the abdominal wall for urinary elimination). Review of the care plan dated 02/28/24 revealed Resident #15 was at risk for complications related to the suprapubic catheter. Interventions included monitor for signs and symptoms of infection. Review of Resident #15's physician orders for April 2024 revealed cleanse suprapubic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-04 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and review of facility policy the facility failed to ensure insulin vials were dated after opening. This affected one resident (#2) of two residents reviewed who received insulin. The facility census was 58. Findings include: Review of Resident #2's medical records revealed an admission date of 01/02/24. Diagnoses included diabetes. Review of Resident #2's physician orders for April 2024 revealed Resident #2 was ordered Lantus (long acting insulin) six units in the morning and Humalog (fast acting insulin) before meals according to a sliding scale. Observation of medication administration on 04/01/24 at 8:30 A.M. with Licensed Practical Nurse (LPN) #335 revealed LPN #335 obtained Resident #2 blood sugar and the glucometer read high (no numeric value was registered). LPN #335 informed Resident #2 she would need to contact the physician for orders. LPN #335 received an order to administer 16 units of Humalog. Resident #2 was informed of the physician orders and stated to LPN #335 that's too much, I'll take six units. LPN #335 contacted the physician and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-04 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to ensure accurate documentation of narcotics in the electronic medical records. This affected one resident (#2) of three residents reviewed for documentation. The facility census was 58. Findings include: Review of Resident #2's medial records revealed an admission date of 01/02/24. Diagnoses included low back pain. Review of Resident #2's Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #2 had intact cognition. Review of Resident #2's care plan dated 03/14/24 revealed Resident #2 was on opioid pain medication. Review of Resident #2's physician orders for March through April 2024 revealed Resident #2 was ordered oxycodone (narcotic pain medication) 5 milligrams (mg) every eight hours as needed. Review of Resident #2's narcotic count sheet from 03/19/24 through 03/29/24 revealed oxycodone was signed out as administered on 03/19/24 at 5:30 A.M. and 8:30 P.M.; on 03/20/24 at 10:12 P.M.; on 03/21/24 at 3:30 P.M. and 3:30 A.M.; on 03/22/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-04 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and facility policy review, the facility failed to ensure appropriate infection control techniques were used during and after insulin administration. This affected one resident (#2) of one resident observed for insulin administration. The facility census was 58. Findings include: Review of Resident #2's medical records revealed an admission date of 01/02/24. Diagnoses included diabetes. Review of Resident #2's physician orders for April 2024 revealed Resident #2 was ordered Lantus (long acting insulin) six units in the morning and Humalog (fast acting insulin) before meals according to a sliding scale. Observation of medication administration on 04/01/24 at 8:30 A.M. revealed Licensed Practical Nurse (LPN) #335 drawing up six units of Humalog insulin and entering Resident #2's room. LPN #335 did not don gloves and administered the Humalog insulin by injecting the insulin into Resident #2's subcutaneous tissue. LPN #335 then proceeded to exit the room without washing her hands or using hand sanitizer. Interview with LPN #335 confirmed she did not wear…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-03-07 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and facility policy review the facility failed to ensure the kitchen was maintained in a clean and sanitary manner. This had the potential to affect 51 residents receiving meals from the kitchen. The facility identified three residents (#24, #30, and #33) who received enteral nutrition and did not receive meals from the kitchen. The facility census was 54. Findings Include: Observation during the initial kitchen tour on 03/04/24 from 8:52 A.M. till 9:07 A.M. with [NAME] #377 revealed the following concerns: • The handwashing sink did not have paper towels to dry hands. • An open case of mixed vegetables was untied with vegetables exposed to open air in the freezer. • A 10-pound tube of ground beef was thawed on a tray dated 02/22/24 with substantial blood surrounding the tube on the sheet pan in the refrigerator. • Half of a 25-pound case of [NAME] tomatoes were moldy with a delivery date of 02/12/24. • A plastic container of unidentified substance thought to be pudding was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-07 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility spreadsheets, observation, staff interview, and facility policy review the facility failed to ensure the correct portion size of ham was provided for 40 residents provided a regular diet. The facility identified eight residents (#5, #29, #35, #38, #42, #48, #52, and #53) receiving a mechanical soft diet, three residents (#15, #28, and #34) receiving a pureed diet and three residents (#24, #30 and #33) receiving nothing by mouth. The facility census was 54. Findings Include: Review of the facility menu for week two revealed on Monday the lunch meal was to consist of a turkey open faced sandwich, four ounces of mashed potatoes, four ounces buttered peas, one dinner roll, and four ounces of pineapple tidbits. Observation in the kitchen on 03/04/24 at 11:13 A.M. revealed ham slices were the main entrée and green beans were the vegetable. Interview at the time of the observation with Foodservice Director (FD) #379 confirmed due to the turkey not being thawed and peas not being available, they had to make a substitution from the scheduled menu items and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-03-07 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review the facility failed to ensure proper hand hygiene, glove use, and infection control barriers were utilized during wound care for Resident #13, and the facility failed to ensure proper hand hygiene materials were available during meal pass. This affected one resident (#13) of three residents reviewed for wound care and had the potential to affect 12 residents (#21, #22, #23, #25, #27, #28, #29, #30, #31, #32, #33, and #34) residing on the hallway for rooms 262 to 273. The facility identified one resident (#24) on the hallway as not receiving food by mouth. The facility census was 54. Findings Include: 1. Review of the medical record for Resident #13 revealed an admission date of 10/24/23. Medical diagnoses included local infection of the skin and subcutaneous tissue, osteomyelitis, paraplegia, and multiple sclerosis. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #13 was cognitively intact, utilized an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-07 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review the facility failed to follow physician ordered wound care for Resident #13 and Resident #56. This affected two residents (#13 and #56) of three residents reviewed for wound care. The facility census was 54. Findings Include: 1. Review of the medical record for Resident #13 revealed an admission date of 10/24/23. Medical diagnoses included local infection of the skin and subcutaneous tissue, osteomyelitis, paraplegia, and multiple sclerosis. Review of quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #13 was cognitively intact, utilized an indwelling urinary catheter and was frequently incontinent of bowel. Resident #13 had one unhealed stage four pressure ulcer (full thickness tissue loss with exposed bone, tendon or muscle. Slough may be present on some parts of the wound bed. Often include undermining and tunneling) present upon admission. Review of Resident #13's care plan dated 12/08/24 revealed Resident #13 was at risk for skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-07 · tag F0807 — failed to offer suitable drinks — isolatedEnsure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review the facility failed to ensure drinking water was within reach for hydration for Resident #5. This affected one resident (#5) of seven residents reviewed for hydration. The facility census was 54. Findings Include: Review of the medical record for Resident #5 revealed an admission date of 01/20/21. Diagnoses included amyotrophic lateral sclerosis, moderate protein calorie malnutrition, chronic respiratory failure with hypoxia, emphysema, type II diabetes mellitus, dysphagia following cerebrovascular disease, encounter for gastrostomy, and anxiety disorder. Review of 12/24/23 quarterly Minimum Data Set (MDS) assessment for Resident #5 revealed a Brief Interview of Mental Status (BIMS) score of 14 of 15 which indicated the Resident #5 was cognitively intact. Review of activities of daily living (ADL) revealed Resident #5 was incontinent of bowel and bladder and was dependent on staff for ADL. Review of Resident #5's care plan last reviewed on 01/01/24 revealed she was dependent upon staff for ADL and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-07 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and facility policy review the facility failed to ensure call lights were within reach for Resident #5. This affected one resident (#5) of six residents reviewed for call lights. The facility census was 54. Findings Include: Review of the medical record for Resident #5 revealed an admission date of 01/20/21. Diagnoses included amyotrophic lateral sclerosis, moderate protein calorie malnutrition, chronic respiratory failure with hypoxia, emphysema, type II diabetes mellitus, dysphagia following cerebrovascular disease, encounter for gastrostomy, and anxiety disorder. Review of 12/24/23 quarterly Minimum Data Set (MDS) assessment for Resident #5 revealed a Brief Interview of Mental Status (BIMS) score of 14 of 15 which indicated the Resident #5 was cognitively intact. Review of activities of daily living (ADL) revealed Resident #5 was incontinent of bowel and bladder and was dependent on staff for ADL. Review of Resident #5's care plan last reviewed on 01/01/24 revealed she was dependent upon staff for ADL and was encouraged to use her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-11-06 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility policy, the facility failed to ensure its kitchen area was maintained in a clean and sanitary condition and proper hand washing was being performed by dietary staff. This had the potential to affect 49 residents receiving food from the kitchen. The facility identified Residents #11 and #18 as receiving no food from the kitchen. The facility census was 51. Findings include: 1.Observation of the kitchen during initial tour conducted on 10/31/23 between 10:44 A.M. and 11:40 A.M. revealed the following concerns: -In the walk-in cooler there were two slices of bologna in a plastic bag not labeled or dated, one square plastic storage container with a green lid of applesauce not dated or labeled, one 18-quart storage container of grape Kool-Aid not labeled or dated, one 18-quart storage container of lemonade not labeled or dated, three ham and cheese sandwiches wrapped in plastic wrap not labeled or dated and one square plastic storage container with a green lid of chocolate syrup not labeled or dated. -In the walk-in freezer there were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-11-06 · tag F0803 — failed to meet residents' dietary needs — patternEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility spreadsheets, observation, staff interview, the facility failed to serve the correct portion size of fried rice was provided for 45 residents on a regular and mechanical soft consistency diets. The facility identified four residents (#5, #15, #23, and #35) as being on a pureed diet and two residents (#11 and #18) as receiving nothing by mouth. The facility census was 51. Findings include: Review of the 2023 fall and winter menu revealed the lunch meal on Thursday week four for regular and mechanical soft diets included the following items: one three-ounce chicken breast, four ounces of fried rice, four ounces of vegetable blend, one dinner roll, and four ounces of mixed fruit. Observation of the tray line on Thursday 11/02/23 from 11:39 A.M. to 12:30 P.M. revealed residents who were on a regular or mechanical soft consistency diet were served by Dietary [NAME] (DC) #333 one three-ounce chicken breast, one two-ounce spoodle (the combination of a serving spoon with the accurate portion control of a ladle) of fried rice, one four-ounce spoodle of vegetable…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-06 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and facility policy, the facility failed to ensure its kitchen area was maintained in a clean and sanitary condition and proper hand washing was being performed by dietary staff. This had the potential to affect 49 residents receiving food from the kitchen. The facility identified Residents #11 and #18 as receiving no food from the kitchen. The facility census was 51. Findings include: 1.Observation of the kitchen during initial tour conducted on 10/31/23 between 10:44 A.M. and 11:40 A.M. revealed the following concerns: -In the walk-in cooler there were two slices of bologna in a plastic bag not labeled or dated, one square plastic storage container with a green lid of applesauce not dated or labeled, one 18-quart storage container of grape Kool-Aid not labeled or dated, one 18-quart storage container of lemonade not labeled or dated, three ham and cheese sandwiches wrapped in plastic wrap not labeled or dated and one square plastic storage container with a green lid of chocolate syrup not labeled or dated. -In the walk-in freezer there were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-03-30 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility did not ensure food was served at a palatable temperature. This had the potential to affect the 56 residents who received meals prepared by the kitchen. The facility identified three residents (#18, #49 and #57) as receiving no food from the kitchen. The facility census was 59. Findings include: Observation on 03/28/23 at 11:58 A.M. the food cart arrived on floor. Staff started passing the trays right away. Observation on 03/28/23 at 12:11 P.M. revealed all trays on the unit had been passed and a sample tray was tested for temperature. The spaghetti with meat sauce was 152 degrees Fahrenheit. The hot three-bean salad was 107 degrees Fahrenheit. The facility ran out of Italian style vegetable blend. The coffee was 119 degrees Fahrenheit, and the milk was 53 degrees Fahrenheit. There was no bread or cookies on the tray because they ran out of both before the test tray. The residents received them, but there would have been no seconds available per request and not available for any late trays. Interview on 03/28/23 at 12:16 P.M. with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-03-30 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility did not ensure food items were labeled and dated and failed to ensure preparation equipment and surrounding areas were kept clean and sanitary. This had the potential to affect the 56 residents who received meals prepared by the kitchen. The facility identified three residents (#18, #49 and #57) as receiving no food from the kitchen. The facility census was 59. Findings include: Observation on 03/27/23 starting at 9:21 A.M. a tour of the kitchen with Certified Dietary Manger (CDM) #352 revealed one bulk container of cereal had the lid left open, three containers of bulk cereal were not labeled and dated, and a bulk bag of flour was not closed. The microwave had liquid spilled inside. The inside top of microwave had not been cleaned. The vents over the cooking area had accumulated grease, and the wall behind the cooktop was greasy. The front of the oven had accumulated baked on food spills and grease. The control knobs on oven and cooktop had accumulated dirt and grease. The hood was last cleaned on 07/14/22, more than eight months ago.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-03-30 · tag F0814 — failed to dispose of garbage properly — widespreadDispose of garbage and refuse properly.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview the facility did not maintain the dumpsters in a manner to prevent pests. The lids were left open on all three dumpsters. This had the potential to affect all 59 residents residing in the facility. Findings include: Observation on 03/27/23 starting at 9:21 A.M. a kitchen tour with Certified Dietary Manger (CDM) #352 revealed the lids were open on three of three dumpsters, some boxes and other garbage was blown around dumpster area. Interview on 03/28/23 during the kitchen tour, CDM #352 verified the above findings.
- Potential for harm · F2023-03-30 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on interview and record review, the facility failed to have the required members, Infection Preventionist (IP) #374, attend the quarterly Quality Assessment and Assurance (QAA) meetings. This had the potential to affect all residents. The facility census was 59. Findings include: Interview on 03/30/23 at 2:30 P.M. with the Administrator revealed IP #374 did not consistently attend Quality Assessment and Performance Improvement (QAPI) meetings at least quarterly. The Administrator revealed IP #374 was also the Corporate Nurse, and she was too busy at additional facilities to attend each quarterly meeting. Record review with the Administrator of the QAPI Committee participants from 03/09/22 through 03/30/23 confirmed IP #374 had not attended a QAPI meeting during the first quarter of 2022 held 03/09/22, the second quarter held 06/17/22, the third quarter held 09/14/22, or the first quarter of 2023 held 02/03/23.
- Potential for harm · F2023-03-30 · tag F0947 — failed to train nurse aides adequately — widespreadEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and interview, the facility failed to ensure state-tested nursing aides (STNAs) received twelve hours of annual in-service training. This affected two STNA's (#353 and #325) of seven employees reviewed for personnel requirements and had the potential to affect all 59 residents in the facility. Findings include: Record reviews of the employee files for STNA #353 and STNA #325 revealed both were hired by the facility over one year ago. The facility could not locate evidence they had received 12 hours in-service training from 2022 to 2023. The surveyor confirmed these findings with Human Resources Director #309 on 03/30/23 at 11:54 A.M.
- Potential for harm · Dcited before2023-03-30 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the minimum data set (MDS) assessment accurately reflected the residents' status. This affected one resident (#2) of 23 residents whose MDS assessments were reviewed. The facility census was 59. Findings include: Review of the medical record for Resident #2 revealed an admission date of 11/22/22. Diagnoses included paraplegic, pressure ulcer, weakness, and paranoid schizophrenia. Review of the wound note dated 11/23/22 revealed Resident #2 had a stage III pressure ulcer (full thickness tissue loss, subcutaneous fat may be visible, but bone, tendon or muscle are not exposed, slough may be present but does not obscure the depth of tissue loss) on his right ischium. Review of the of the plan of care dated 12/13/22 revealed Resident #2 refused medications and declined wound dressing changes. Review of the progress notes dated 03/07/23 through 03/12/23 revealed resident was alert times three, used a wheelchair, and was able to make needs known.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-30 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review the facility failed to develop care plans related to methadone use, pancreatic insufficiency, and constipation/impaction/chronic colonic dilatation. This affected one resident (#44) of five residents reviewed for care plans. The facility census was 59. Findings include: Review of the medical record for Resident #44 revealed an admission date of 02/26/20. Diagnoses included paraplegia, bipolar disorder, opioid abuse, exocrine pancreatic insufficiency, abdominal distension, abdominal pain, and megacolon. Review of the modification of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #44 had intact cognition. Resident #44 was independent for bed mobility and eating. He required supervision for transfers, walking in his room, locomotion, dressing, toilet use, and personal hygiene. Review of the physician orders for March 2023 revealed Resident #44 had orders dated 05/12/21 for Methadone (Methadose) (a narcotic medication) and Creon capsule delayed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-30 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the observation, record review, and interview, the facility failed to ensure care plans were revised to include Resident #3 had a stage III pressure ulcer on his right posterior ear and Resident #22 self-managed his CPAP (continuous positive airway pressure) machine. Findings include: 1. Review of the medical record for Resident #3 revealed an admission date 09/15/03. Diagnoses included anxiety disorder, cerebral infarction, Tourette's disorder, Asperger's syndrome, paranoid schizophrenia, and muscle weakness. Review of the plan of care dated 05/03/21 revealed Resident #3 had a potential for altered skin integrity related to impaired mobility at times, urinary and bowel incontinence, preventive measures in place to bony prominences of hip and spine, and toes. The care plan was updated on 09/22/22 to include a stage IV (full thickness tissue loss with exposed bone, tendon or muscle) was now to the sacrum versus an unstageable pressure ulcer (full thickness tissue loss in which the base of the ulcer is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-30 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to assist Resident #35 with grooming his beard per his preference and the facility failed to assist Resident #55 with showers as scheduled. This affected two residents, (#35 and #55) of three residents reviewed for grooming and hygiene. The facility census was 59. Findings include: 1. Record review for Resident #35 revealed an admission date of 09/28/18 with diagnoses including heart block, acute kidney failure, and muscle weakness. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #35 was cognitively intact. Resident #35 required extensive assistance of two staff for bed mobility, transfers, and was totally dependent on staff for dressing and personal hygiene. Review of the care plan dated 02/01/23 revealed Resident #35 was at risk for activity of daily living (ADL) self-performance deficit. Interventions included Resident #35 required extensive staff assistance with personal hygiene. Observation on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-30 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility policy the facility failed to monitor Resident #43's blood sugar prior to meals. This affected one resident (#43) of three residents reviewed for blood sugar monitoring related to diabetes mellitus. The facility census was 59. Findings include: Record review for Resident #43 revealed an admission date of 10/21/17. Diagnosis included type two diabetes mellitus. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the Brief Interview for Mental Status (BIMS) for Resident #43 was not completed. Resident #43 required extensive assistance of two staff for bed mobility, locomotion, toilet use, and personal hygiene. Resident #43 had a diagnosis of type two diabetes mellitus. Review of the care plan dated 12/28/22 revealed Resident #43 was on insulin related to diabetes. Interventions included monitoring blood sugar and lab results as ordered by the physician. Record review of the physician orders for March 2023…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-30 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview the facility failed to ensure weekly skin assessments were completed to prevent the development of a stage III pressure ulcer. This affected one resident (#3) of three residents reviewed for pressure ulcers. The facility census was 59. Findings include: Review of the medical record for Resident #3 revealed an admission date 09/15/03. Diagnoses included anxiety disorder, cerebral infarction, Tourette's disorder, Asperger's syndrome, paranoid schizophrenia, and muscle weakness. Review of the plan of care dated 05/03/21 revealed Resident #3 had a potential for altered skin integrity related to impaired mobility at times, urinary and bowel incontinence, preventive measures in place to bony prominences of hip and spine, and toes. The care plan was updated on 09/22/22 to include a stage IV pressure ulcer (full thickness tissue loss with exposed bone, tendon, or muscle. Slough may be present on some parts of the wound bed) to the sacrum versus an unstageable pressure ulcer (full thickness tissue loss in which the base of the ulcer is…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility policy the facility failed to complete a smoking assessment and care plan for Resident #8 prior to allowing him to independently smoke with no supervision and allowing him to keep his cigarettes and lighter in his room unsupervised. This affected one resident (#8) of three residents reviewed for smoking. The facility census was 59. Findings include: Record review for Resident #8 revealed an admission date of 12/16/22. Diagnosis included suicidal ideation's, weakness, schizoaffective disorder, anxiety disorder, muscle weakness, and need for assistance with personal care. Review of the modification of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #8 was cognitively intact. Resident #8 required supervision with bed mobility, transfers, personal hygiene, and ambulation. Review of the smoking assessments on 03/27/23 in the medical records for Resident #8 revealed Resident #8 had no smoking assessments…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-30 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide a bladder retraining program for Resident #267 per the Minimum Data Set (MDS) and care plan for. This affected one resident (#267) of three residents reviewed for incontinence. The facility census was 59. Findings include: Record review for Resident #267 revealed an admission date of 02/21/23. Diagnoses included difficulty in walking, syncope, and collapse. Record review of the admission assessment for Resident #267 dated 02/21/23 revealed there was no change in bladder function, resident was incontinent of urine, pads and brief were used, and the resident was continent of bowel. Review of the admission MDS assessment dated [DATE] revealed Resident #267 was cognitively intact. Resident #267 required extensive assistance of one staff member for toilet use and personal hygiene. Resident #267 was on a urinary toileting program and had decreased wetness. The resident was frequently incontinent of bowel and bladder. The current toileting program or…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-30 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure pharmacy recommendations were timely addressed by the physician. This affected one resident (#2) of five residents reviewed for unnecessary medications. The facility census was 59. Findings include: Review of the medical record for Resident #2 revealed an admission date of 11/22/22. Diagnoses included paraplegic, pressure ulcer, weakness, and paranoid schizophrenia. Review of the pharmacy recommendations dated 12/23/22 and 02/09/23 revealed recommendation was to discontinue the as needed use of Haloperidol (antipsychotic) five milligrams (mg) every four hours as needed for this resident prescribed for [blank line] per the following federal guideline. Both recommendations were not documented as being addressed, but a handwritten note at the bottom of the pharmacy recommendation dated 02/09/23 revealed d/c [discontinue] per MD [medical doctor] via TO [telephone order] for non-use and was dated 03/28/23. Review of the quarterly Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-03-30 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure blood pressure parameters for medications were measured and followed. This affected one resident (#52) of five residents reviewed for unnecessary medications. The facility census was 59. Findings include: Record review of Resident #52 revealed she was admitted to the facility on [DATE] with diagnoses including hypertension, anxiety disorder, and major depressive disorder. She had an order for Lisinopril (an anti-hypertensive) to be given once daily unless her systolic blood pressure was under 100. Review of her record revealed no clear evidence her blood pressure was assessed before each dose to ensure it was given within parameters. Interview with the Director of Nursing (DON) on 03/28/23 at 5:39 P.M. confirmed the above findings.
- Potential for harm · Dcited before2023-03-30 · tag F0880 — failed to prevent and control infections — isolatedProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview the facility failed to ensure COVID-19 positive residents received appropriate orders, monitoring, and documentation of their COVID-19 status. This affected one resident (#43) of three residents reviewed for transmission-based precautions. The facility also failed to ensure resident mechanical ventilation machines were stored in a sanitary manner, affecting one resident (#22) of two residents reviewed for respiratory care. The total census was 59. Findings include: 1. Observation of Resident #43 and #24's room on 03/27/23 at 1:57 P.M. revealed a clear plastic barrier over the doorway, posted instructions for proper donning and doffing of personal protective equipment, and a drawer with gowns, masks, gloves, and sanitation supplies placed outside. Interview with Resident #43 on 03/27/23 at 2:02 P.M. revealed she did not know why the room was on placed on isolation precautions. Observation of Resident #24 on 03/27/23 at 2:03 P.M. revealed she was not able to be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-30 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, and interview the facility failed to ensure call lights were kept plugged in and within reach. This affected three residents (#21, #43, and #117) of 27 residents surveyed for call light access. The facility census was 59. Findings include: 1. Observation of Resident #117 on 03/27/23 at 9:25 A.M. revealed her call light was clipped to her privacy curtain out of reach. An interview with her at this time revealed she was able to use the call light and had no concerns with staff response. Interview with Licensed Practical Nurse (LPN) #337 on 03/27/23 at 9:26 A.M. confirmed the above observation. 2. Observation of Resident #21 on 03/27/23 at 9:30 A.M. revealed her call light was in reach but was unplugged from the wall. Interview with State Tested Nursing Aide (STNA) #357 on 03/27/23 at 9:33 A.M. confirmed the above observation. 3. Observation of Resident #43 on 03/28/23 at 1:53 P.M. revealed her call light was on the floor beneath her bed. An interview with her at this time revealed she did not know where her call light was. Interview with LPN #378…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-03-30 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of the facility Housekeeping policy the facility failed to ensure Resident #22's room was maintained in clean and sanitary condition. This affected one resident (#22) of 23 residents reviewed in the survey sample. The facility census was 59. Findings include: Review of the medical record for Resident #22 revealed an admission date of 08/28/13. Diagnoses included chronic diastole congestive heart failure (CHF), morbid obesity, obstructive sleep apnea, and lymphedema. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #22 had intact cognition and required supervision and set up help with bed mobility, transfers, and ambulation. Interview on 03/27/23 at 9:33 A.M. with Resident #22 revealed the window blinds were dirty and were never cleaned. Observation at this time revealed one window blind slat was broken and the blinds were dusty. Observation on 03/28/23 at 12:23 P.M. of Resident #22 revealed he was up in his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-11-06 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to maintain a clean, safe and homelike environment. This affected all 49 residents (Residents #32, #38, #92, #4, #100, #76, #54, #23, #11, #56, #61, #13, #16, #30, #9, #93, #36, #44, #60, #95, #71, #65, #24, #111, #103, #99, #74, #86, #27, #59, #27, #48, #41, #94, #2, #66, #77, #63, #34, #6, #8, #31, #33, #40, #28, #104, #37, #80, and #79) that resided on the second floor. The facility census was 107. Findings include: 1. Observation on 11/03/19 at 7:59 A.M. revealed the second floor dining room was dirty. Six of the nine tables had chocolate cake crumbs and napkins underneath them. At this time, Minimum Data Set (MDS) Nurse #56 verified these findings. The facility identified 49 residents (Residents #32, #38, #92, #4, #100, #76, #54, #23, #11, #56, #61, #13, #16, #30, #9, #93, #36, #44, #60, #95, #71, #65, #24, #111, #103, #99, #74, #86, #27, #59, #27, #48, #41, #94, #2, #66, #77, #63, #34, #6, #8, #31, #33, #40, #28, #104, #37, #80, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-11-06 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to ensure night time snacks were provided consistently. This had the potential to affect all residents except four residents (Residents #87, #110, #15, and #20) who received nothing by mouth. The facility census was 107. Findings include: Record review of the nourishment list and a handwritten list of residents revealed 42 residents of 104 residents for scheduled snacks and nutritional supplements. Interviews on 11/05/19 at 2:19 P.M. with residents during the resident council meeting revealed snacks are not being given at night. Interview on 11/05/19 at 4:28 P.M. with Dietary Supervisor (DS) #102 revealed resident complaints about snacks had come up, and he had a snack list of residents who wanted specific snacks. DS #102 stated there wasn't a par level for additional snacks for other residents. DS #102 stated he depended on the nursing aides to inform him of the snack needs, and snacks were a work in progress. DS #102 stated nine times out of ten the snack bins come back to the kitchen empty, and he had heard that they are…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2019-11-06 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and record review, the facility failed to maintain a clean and sanitary kitchen. This had the potential to affect all but four residents (Residents #87, #110, #15, and #20) who received nothing by mouth. The facility census was 107. Findings include: Initial tour of the kitchen on 11/03/19 at 6:46 A.M. with Dietary Assistant (DA) #108 revealed the dry storage area floor had various food debris under a rack that housed three large white food storage bins. The back entrance had several packets of salt on the floor. The walk-in freezer had a moderate amount of ice build-up on the floor near the back wall and various debris on the floor. The mixer stored on a table outside of the walk-cooler was not in use and was covered, but in the bottom of the bowl there appeared to be an oily substance. The walk-in cooler had various debris on the floor including an orange on the floor underneath the rack. There were crumbs and various food debris on the bottom shelf of the rack that housed the toaster, and the toaster had various greasy food debris and crumbs. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-06 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to accurately code the Minimum Data Set (MDS) 3.0 assessments. This affected two residents (Residents #73 and #99) of 26 residents' MDS assessments reviewed. The facility census was 107. Findings include: 1. Review of Resident #73's medical record revealed an initial admission date of 01/04/17 and re-entry date of 10/07/19. Diagnoses included intestinal transplant, ileostomy, lymphedema, chronic kidney disease. The admission MDS 3.0 assessment dated [DATE] revealed Resident #73 had intact cognition, required supervision with set-up assistance for eating and no significant weight loss or gain. Review of Resident #73's weights revealed on 08/06/19 260.0 pounds (lbs.), 08/13/19 261 lbs., 09/24/19 222.4 lbs., 10/07/19 219.6 lbs. and on 10/08/19 219.6 lbs. Review of the Nutrition and Dietary notes dated 09/25/19 at 10:49 A.M. revealed Resident #73 was readmitted on [DATE] from the hospital. Recent weight of 222.4 lbs. indicated a significant loss from the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-11-06 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on interview and record review, the facility failed to provide a copy of the baseline plan of care to residents or resident representatives. This affected two residents (Resident #4 and #64) of two residents reviewed for baseline care plans. The facility census was 107. Findings include: 1. Review of the medical record for Resident #4 revealed an admission date of 8/30/19. Diagnoses included atrial fibrillation, diabetes mellitus, major depressive disorder, anxiety disorder and cognitive deficit. Review of the comprehensive Minimum Data Set (MDS) 3.0 assessment, dated 10/18/19, revealed Resident #4 had intact cognition and was on a pain management regimen. Review of the Baseline Plan of Care dated 08/30/19 revealed no nurses signature. There was no evidence of Resident #4 or the Resident #4's representative's signature stating they received a copy of the Baseline Care plan. 2. Review of the medical record for Resident #64 revealed an admission date of 10/04/19. Diagnoses included right artificial hip joint, intellectual disabilities, hypertension and depression. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on medical record review, staff interview and resident interview, the facility failed to ensure all residents received showers according to their preferences. This affected two (Resident #58 and Resident #66) of three residents reviewed for showers. The facility census was 107. Findings include: 1. Review of the medical record for the Resident #66 revealed an admission date of 11/11/16. Diagnoses included quadriplegia, adult failure to thrive and depression. Review of the comprehensive Minimum Data Set (MDS) 3.0 assessment, dated 10/07/19, revealed the resident had intact cognition. The resident required limited assistance of one staff for transfers. Review of the plan of care dated 05/13/18 revealed the resident had a self-care deficit related to physical limitations. Interventions included total assistance for bathing. The plan of care dated 08/22/17 revealed the resident was noncompliant with treatment/care including refusing showers at times. Review of Preferences for Everyday Living Inventory (PELI) dated 06/25/19 stated it is very important to choose between a bath,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2019-11-06 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and review of manufacture's guidelines, the facility failed to properly administer a physician ordered medication to meet the needs of Resident #91 and failed to ensure a physician ordered medication was readily available in a timely manner for Resident #106. This affected two (Residents #91 and #106) of eight residents reviewed for medication administration. The facility census was 107. Findings include: 1. Review of medical record for Resident #91 revealed a re-admission date of 11/01/19 with diagnoses of end stage renal disease, type II diabetes and hypertension. Physician's orders dated 11/01/19 require daily administration of three units of insulin Glargine (Lantus Solostar) 100 units per milliliter subcutaneously every morning. During medication administration observation on 11/03/19 at 7:49 A.M., Registered Nurse (RN) #27 prepared Resident #91's Lantus Solostar insulin KwikPen (a disposable prefilled insulin pen used for injection) by securing a new needle…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2019-11-06 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure as needed (PRN) medication orders for psychotropic drugs were limited to 14 days or that the facility physician justified in the medical record continued use of such medications. This affected one (Resident #32) of six residents (Residents #32, #46, #64, #90, #99 and #106) reviewed for unnecessary medications. The facility census was 107. Findings include: Review of the medical record revealed Resident #32 was admitted to the facility on [DATE] with diagnoses including end stage renal disease, major depressive disorder, Alzheimer's disease, dementia without behavioral disturbances and diabetes mellitus. Review of the physician's orders for September 2019 revealed an order for Lorazepam (anti-anxiety medication) 1 milligram (mg) every four hours PRN. Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #32 revealed the resident was not assessed for cognitive impairment and required extensive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-05-29 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 4. Review of Resident #1's medical record revealed an admission date of 03/27/20 and diagnoses including paraplegia, moderate protein-calorie malnutrition, hemiplegia and hemiparesis, depression, hypertension, constipation and dementia without behavioral disturbance. Review of Resident #1's census data revealed hospitalizations on 12/17/23, 08/27/24, 12/23/24, 12/31/24 and 05/08/25. Review of a quarterly minimum data set (MDS) 3.0 assessment dated [DATE] revealed Resident #1 had moderate cognitive impairment, required set up for eating and was dependent on staff for most other activities of daily living. Review of eInteract assessments for Resident #1 revealed transfers to the hospital on [DATE] (nephrostomy malfunction) and 05/08/25 (nephrostomy and suprapubic catheters non-functioning). Interview on 05/22/25 at 7:40 A.M. with [NAME] President of Operations (VPO) #172 verified she was unable to provide evidence of ombudsman notification relative to Resident #1's transfers to the hospital on [DATE], 08/27/24,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-08-08 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interview, and staff interview, the facility failed to have survey results readily accessible to residents. This had the potential to affect all 71 residents residing in the facility. Findings include: On 07/31/24 at 8:46 A.M., an interview with Resident #25 stated he wanted to see the survey results for the facility, and he did not know where they were located or if the facility would even allow him to see the survey results. On 07/31/24 at 11:36 A.M., an observation of the facility lobby revealed there was a binder of survey results on the table. The most recent survey results in the binder were from October 2023. The survey results from the four most recent surveys, completed April 2024 through July 2024, were not included in the survey results binder. This was verified by Regional Director of Operations (RDO) #309 at the time of observation. On 07/31/24 at 12:34 P.M., an interview with RDO #309 stated there was another survey binder with the results of recent surveys at the first-floor nurse's station. Observation at the time of interview revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2024-07-02 · tag F0809 — failed to serve meals on a reasonable schedule — widespreadEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and meal service times review, the facility failed to serve lunch in a timely manner. This affected 71 residents receiving meals from the facility. The facility identified three residents (#27, #40, and #44) as receiving nothing by mouth. The facility census was 74. Findings include: On 06/26/24 at 11:40 A.M. an observation of the lunch tray service began. A review of the menu revealed soft tacos and Spanish rice were to be served. The rice was on the stovetop cooking. An interview at the time of the observation with the Corporate Culinary Director (CCD) #314 verified the rice was not ready to serve, and the tray line should have begun at 11:30 A.M. On 06/26/14 at 12:15 P.M. an observation noted that no pureed food was prepared. The tray service for lunch had not started. CCD #314 verified the lack of pureed meals prepared, and the tray line had not started at the time of the observation. On06/26/24 at 12:39 P.M. an observation revealed tray service beginning. On 06/26/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2023-03-30 · tag F0925 — failed to control pests — widespreadMake sure there is a pest control program to prevent/deal with mice, insects, or other pests.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and interview the facility failed to ensure the pest control services provided eliminated the ants in the kitchen. This had the potential to affect the 56 residents who received meals prepared by the kitchen. The facility identified Resident #18, #49, and #57 as receiving no food from the kitchen. The facility census was 59. Findings Include: Observation and interview on 03/27/23 at 9:48 A.M. at the end of the kitchen tour with Certified Dietary Manger (CDM) #352 revealed there were many ants observed directly outside the CDM's office in the kitchen. They hadn't been there ten minutes prior. CDM #352 stated maintenance had been told the kitchen was having an ant problem but didn't know what had been done beside the standard pest control visits. CDM #352 grabbed a can of Raid insect killer spray from right inside the office door and sprayed the group of small ants.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$155,225 in federal fines across 2 penalties. 2 Medicare payment denials on record.
- $114,763 — penalty dated 2025-05-29
- $40,462 — penalty dated 2024-04-04
- Medicare payment denial — starting 2025-06-26 for 29 days
- Medicare payment denial — starting 2024-05-01 for 119 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MAYFIELD OPCO MEMBER LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 10/03/2022 |
| HOCH, MICHAEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | 100% | since 10/03/2022 |
| DEUTSCH, PAUL | Individual | W-2 MANAGING EMPLOYEE | — | since 12/31/2021 |
| KATZ, LARRY | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 12/31/2021 |
| LAHASKY, EPHRAM | Individual | CORPORATE DIRECTOR; CORPORATE OFFICER | — | since 12/31/2021 |
CMS files one row per role, so the 7 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.
1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $597K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OH
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365355. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-29, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.