Windsor Medical Center INC

Location & what’s nearby

Open in Google Maps ↗ · Directions ↗ · Larger map ↗

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

42.0% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 77 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 59.4% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 32 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.39 therapist hours per resident per day in 2026Q1 — more than 67% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 34% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 20 beds and averages 19.8 residents a day — about 99% occupied, or roughly 0 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.41 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.75 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.29 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.67 hrs/resident/day on weekends vs 4.71 on weekdays — 22% thinner on weekends — a notable drop. RN hours go from 0.87 to 0.44 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 54% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

• Potential for harm · F2026-03-02 · tag F0880 — failed to prevent and control infections — widespread
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, facility policy review, and interview the facility failed to effectively and timely communicate and provide information as requested to State and local public health authorities to mitigate the potential spread of legionella. This had the potential to affect 3 of 3 residents residing in the facility. Findings include:Review of an undated facility policy titled Water Management Policy revealed when a suspected or confirmed outbreak occurred, the Water Management Team would initiate a thorough investigation to identify the source, assess the extent of exposure, and implement control measures. Information regarding the suspected or confirmed outbreak would be communicated as soon as possible directly to the resident(s) or their responsible parties by the Infection Preventionist or their designee. Staff would be notified and updated regarding suspected or conformed outbreaks through the Kronos System. The Water Management Team would immediately notify public health authorities…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-05-08 · tag F0628 — isolated
  Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review, interview, and review of facility policies, the facility failed to provide written transfer and bed hold notices to Residents #1 and #114 at the time of transfer to the hospital. This affected two residents (#1 and #114) of two reviewed for hospitalization. Findings include: 1. Review of the medical record for Resident #1 revealed an admission date of 04/03/25 with diagnosis including, sepsis, diabetes type 2, hypertension, UTI, pneumonia, kidney stones, low potassium, and anemia. Resident #1 was discharged to the hospital 05/03/25. Review of progress note dated 05/03/25 at 1:15 P.M. revealed abnormal lab results were reported to the Certified Nurse Practitioner (CNP) and the response was to send Resident #1 to the hospital for further evaluation. Review of the physician's orders for Resident #1 revealed an order to send the resident to the emergency room for evaluation and treatment (ordered 05/03/25 at 2:15 P.M.). Review of Resident #1's medical record revealed no evidence Resident #1 received written notice of details of the transfer or bed hold notice. On…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-05-08 · tag F0641 — isolated
  Ensure each resident receives an accurate assessment.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interview, the facility failed to ensure resident assessments were completed accurately. This affected two (Residents #116 and #117) of 11 residents reviewed for accuracy of assessments. Findings include: 1. Review of the medical record for Resident #116 revealed an admission date of 03/10/25 with diagnoses including adult failure to thrive, congestive heart failure and hypertension. Resident #116 remained in the facility as of the survey on 05/08/25. Review of Resident #116's Minimum Data Set (MDS) 3.0 assessments the facility had completed revealed the facility had submitted a discharge return not anticipated assessment on 04/17/25. Interview on 05/08/25 at 2:18 P.M. with Registered Nurse (RN) #554 verified she had completed Resident #116's MDS assessment on 04/17/25 as discharge return not anticipated. She stated Resident #116's insurance had changed and she was paying privately for her room. She verified Resident #116 did not discharge from the facility or change beds to a licensed only bed. 2. Review of the medical record for Resident #117 revealed an…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2025-05-08 · tag F0755 — failed to provide safe pharmacy services — isolated
  Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interview, the facility failed to ensure medications were obtained timely from the pharmacy and were administered as ordered. This affected one (Resident #65) of eight residents reviewed for medications being administered as ordered. Findings include: Review of the medical record for Resident #65 revealed an admission date of 01/02/25 with diagnoses including congestive heart failure, chronic respiratory failure and glaucoma (eye condition with high pressure in the eye causing damage to the optic nerve). Review of the physician's orders for Resident #65 revealed she had an order for Latanoprost Ophthalmic Solution 0.005%, one drop in both eyes at bedtime for glaucoma, dated 01/04/25. Review of the Medication Administration Record (MAR) for Resident #65 revealed she did not receive her Latanoprost Ophthalmic Solution on 02/17/25, 03/18/25 and 04/25/25 as ordered. Review of the nursing progress notes for Resident #65 revealed on 02/17/25 at 7:41 P.M. Latanoprost Ophthalmic Solution was not available to administer. On 03/18/25 at 8:11 P.M. the nursing…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · F2022-06-23 · tag F0812 — failed to store, cook, and serve food safely — widespread
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation and staff interview the facility failed to ensure an ice scoop was properly stored in a clean and sanitary manner to prevent contamination. This had the potential to affect 16 of 16 residents residing in the facility. Findings include: On 06/22/2 at 7:19 A.M. Stated Tested Nursing Assistant (STNA) #800 was observed to retrieve an ice scoop from inside the ice machine. The ice scoop was observed directly on top of the ice. The STNA proceeded to fill a glass up with ice for a resident and then placed the ice scoop back into the ice machine directly on top of the ice without any type of protective barrier. On 06/22/22 at 7:19 A.M. interview with STNA #800 verified she had retrieved the ice scoop directly from inside the ice machine and after using it, she placed the scoop back in the machine. The STNA revealed she did not know what to do with the ice scoop because there was no where else to put it. Following the interview, the STNA obtained a paper towel, put the paper towel on the counter and placed the ice scoop on the paper towel. Review of the undated facility…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2022-06-23 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
  Provide care and assistance to perform activities of daily living for any resident who is unable.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, facility policy and procedure review and interview the facility failed to ensure Resident #5 and Resident #8, who required staff assistance with activity of daily living (ADL) care were provided timely and adequate nail care to maintain proper hygiene. This affected two residents (#5 and #8) of three residents reviewed for activities of daily living. Findings include: 1. Review of the medical record revealed Resident #5 was admitted to the facility on [DATE] with diagnoses including fracture of the left femur, compression fracture of the lumbar vertebra, compression fracture of the thoracic vertebra, head injury, myocardial infarction, mild cognitive impairment and dementia. Review of the admission Minimum Data Set (MDS) 3.0 assessment, dated 04/13/22 revealed Resident #5 had moderately impaired cognition. The assessment revealed the resident required limited assistance from one staff for personal hygiene. On 06/21/22 at 10:32 A.M., 06/22/22 at 7:44 A.M. and 06/23/22 at 8:50…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2022-06-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
  Provide appropriate pressure ulcer care and prevent new ulcers from developing.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy and procedure review and interview the facility failed to ensure a pressure ulcer for Resident #5 was properly assessed on admission, failed to ensure treatments were completed as ordered (between 04/07/22 to 05/09/22) and failed to ensure the ulcer was properly staged following debridement. This affected one resident (#5) of three residents reviewed for pressure ulcers. Finding include: Review of the medical record revealed Resident #5 was admitted to the facility on [DATE] with diagnoses including fracture of the left femur, compression fracture of the lumbar vertebra, compression fracture of the thoracic vertebra, head injury, myocardial infarction, mild cognitive impairment and dementia. Review of the admission orders, dated 04/07/22 revealed Resident #5 had an order for clean the mid spine with normal saline, pat dry and cover with a foam dressing everyday. The order was discontinued on 04/08/22. Review of the admission Braden (skin risk) scale, dated 04/07/22…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2022-06-23 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
  Provide safe and appropriate respiratory care for a resident when needed.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to ensure oxygen equipment for Resident #8 and #15 was dated as to when changed last and failed to properly store an oxygen nasal cannula when not in use in a clean and sanitary manner for Resident #15. This affected two residents (#8 and #15) of five residents observed with oxygen. Findings include: 1. Review of the medical record revealed Resident #8 was admitted to the facility on [DATE] with diagnoses including chronic right heart failure, chronic respiratory failure, chronic pulmonary disease, pulmonary hypertension, chronic kidney disease, atrial fibrillation, benign prostatic hyperplasia, glaucoma and cerebral infarction. Review of the June 2022 physician's orders, revealed Resident #8 had and order, dated 04/10/22 to change his oxygen tubing on the tenth of every month on night shift. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 04/29/22 revealed Resident #8 had moderately impaired cognition, required extensive…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

Fines & penalties

$6,512 in federal fines across 2 penalties. 1 Medicare payment denial on record.

• $2,279 — penalty dated 2024-01-08
• $4,233 — penalty dated 2023-12-18
• Medicare payment denial — starting 2025-08-08 for 38 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

CMS files one row per role, so the 6 rows in the source record cover these 2 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH