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Gardens Of North Olmsted

23225 Lorain Rd, North Olmsted, OH 44070 · For profit - Partnership · 99 certified beds · (440) 779-6900 Medicare & Medicaid certified

Call the home — (440) 779-6900 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0603) — cited Feb 20251 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0603), cited Feb 2025
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (56) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (58%) runs well above the national median (45%)
  • its last standard health inspection was over 3 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★★ 5/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
24700 Lorain Rd · (216) 476-2777 · Call to confirm hours
Pharmacy
23351 Lorain Rd · (440) 686-1586 · Call to confirm hours
Grocery
23100 Lorain Rd · (440) 716-0927 · Call to confirm hours
Park
W 223RD St · Typically dawn to dusk
Place of worship
22960 Lorain Rd · (440) 779-4766

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased0.5%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight8.5%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms87.5%30.1%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury3.6%3.2%3.3%typical
Long-stay residents whose ability to walk worsened1.5%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication33.5%25.5%18.9%worse
Long-stay residents given the seasonal flu vaccine100.0%94.5%95.3%typical
Long-stay residents with pressure ulcers5.2%3.4%4.7%worse
Long-stay residents with worsening bladder/bowel control11.1%21.4%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table9.1%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine48.9%75.6%79.4%worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.24U.S. median 0.31
Therapy hours / resident / day
0.14hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.24 therapist hours per resident per day in 2026Q1 — more than 32% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.901.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.28
RN hours/ resident / day
0.97
LPN hours/ resident / day
2.03
Aide hours/ resident / day
3.27
Total nurse hours/ resident / day
0.17
RN hoursweekends
58.5%
Total nursing turnover
58.3%
RN turnover

How full it usually is: this home is certified for 99 beds and averages 84.5 residents a day — about 85% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.27 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.28 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.03 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.99 hrs/resident/day on weekends vs 3.39 on weekdays — 12% thinner on weekends. RN hours go from 0.32 to 0.17 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 58% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

10
deficiencies at the latest standard inspection (2022-12-14)
11
at the previous standard inspection (2019-09-26)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 3 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

56 citations, most serious first. The 10 most serious are shown; the remaining 46 are one tap away and print in full.

  • Potential for harm · F2026-05-18 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, resident and staff interviews, and review of daily staff schedules, staff time punch detail, daily posted nurse staffing, the Facility Assessment (FA), and the Payroll Based Journal (PBJ) report, the facility failed to have sufficient staffing. This affected one resident (Resident #10) reviewed for incontinence care, five residents (Residents #2, #29, #52, #67 and #78) who voiced staffing concerns, and had the potential to affect all 78 residents residing in the facility. Findings include:1. Review of the PBJ report for the third quarter of 2025 revealed the facility had a one-star staffing rating and was identified with low weekend staffing.2. Review of the FA, not dated, revealed the following:The average daily census was 73. The facility was to staff licensed nurses providing non-direct care as follows: one full-time day shift Registered Nurse (RN) as a Director of Nursing (DON); one full-time day shift RN as an Assistant Director of Nursing (ADON); one full-time day shift Unit Manager (UM) either an RN or Licensed Practical Nurse (LPN); and one full-time…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-05-18 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of staff schedules, staff time punch detail and interview, the facility failed to ensure the Director of Nursing (DON) worked full-time as the DON and did not work as a staff nurse when the census was over 60. This had the potential to affect all 78 residents residing in the facility.Findings include:Review of staff schedules and time punch detail for DON revealed she worked as a staff nurse on 04/08/26 from 9:11 A.M. to 7:00 P.M.; 04/11/26 from 7:08 A.M. to 7:24 P.M.; 04/20/26 from 08:41 A.M. to 7:38 P.M., 04/21/26 from 8:48 A.M. to 8:35 P.M., 04/22/26 from 8:00 A.M. to 6:37 P.M., 04/25/26 from 3:44 P.M. to 6:00 P.M., 04/27/26 from 8:36 P.M. to 11:30 P.M., 04/29/26 from 7:44 A.M. to 11:31 P.M, and 05/01/26 from 10:14 A.M. to 11:12 P.M. Interview on 05/11/26 at 4:30 P.M. with DON verified she worked the above hours as a floor nurse.Review of the facility daily census revealed it was 83 on 04/08/26, 83 on 04/11/26, 80 on 04/20/26, 80 on 04/21/26, 78 on 04/22/26, 78 on 04/25/26, 79 on 04/27/26, 79 on 04/29/26 and 90 on 05/01/26.This deficiency represents non-compliance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-05-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility policy, the facility failed to maintain a safe environment by permitting smoking materials (lighters, tobacco paraphernalia and vapes) in resident rooms which violated facility policy and safe smoking protocols. This affected five residents (Residents #6, #31, #60, #73 and #74) of six residents reviewed for smoking. The facility census was 78. Findings include:1. Record review for Resident #31 revealed an admission date of 10/24/25. Diagnoses included post-traumatic stress disorder, schizophrenia, and cannabis use. Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #31 was severely cognitively impaired, required set up or clean up assistance with eating, bed mobility and partial to moderate assistance with toileting hygiene. Resident #31 had physical behavioral symptoms directed towards others one to three out of seven days and had verbal symptoms directed towards others four to six out of seven days.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-18 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to respect and honor a resident's choice to not have care provided by Certified Nursing Assistant (CNA) #588. This affected one resident (Resident #39) of three residents reviewed for respect and dignity. The facility census was 78. Findings include:Record review for Resident #39 revealed an admission date of 07/25/23. Diagnosis included hemiplegia and hemiparesis following cerebral infarction affecting the left non-dominant side. Review of the Annual Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #39 was moderately cognitively impaired, used a wheelchair for mobility, was always incontinent of urine and occasionally incontinent of bowel. Resident #39 was dependent for toileting hygiene and bed mobility.Observation on 05/12/26 at 2:18 P.M. revealed Resident #39 was lying in bed. Interview with Resident #39 at the time of the observation revealed she was incontinent and waiting for staff to assist with care.Interview on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-18 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interviews, and review of the facility policy, the facility failed to complete a Self-Reported Incident (SRI) when an allegation of verbal abuse was reported involving Certified Nursing Assistant (CNA) #588 cursing at Resident #39. This affected one resident (Resident #39) of three residents reviewed for abuse. The facility census was 78.Findings include:Record review for Resident #39 revealed an admission date of 07/25/23. Diagnosis included hemiplegia and hemiparesis following cerebral infarction affecting the left non-dominant side. Interview on 05/12/26 at 3:35 P.M. with Resident #39 revealed a while back, CNA #588 cursed at her and stated, It made me feel bad. They didn't listen to me. I don't understand why she is in here when I asked her not to be. She cussed me out. I cried so hard. She came back and apologized, but I just don't want her in here. Resident #39 appeared stressed during the interview and became teary eyed.During an interview on 05/12/26 at 4:41 P.M. with the Director of Nursing (DON) notification was made by informing the DON of Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-18 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interviews, and review of facility policy, the facility failed to initiate an abuse investigation for an allegation of verbal abuse and take action to prevent further mistreatment by the alleged perpetrator (CNA #588) pending the outcome of the investigation. This affected one resident (Resident #39) of three residents reviewed for abuse. The facility census was 78.Findings include:Record review for Resident #39 revealed an admission date of 07/25/23. Diagnosis included hemiplegia and hemiparesis following cerebral infarction affecting the left non-dominant side. Interview on 05/12/26 at 3:35 P.M. with Resident #39 revealed a while back, CNA #588 cursed at her and stated, It made me feel bad. They didn't listen to me. I don't understand why she is in here when I asked her not to be. She cussed me out. I cried so hard. She came back and apologized, but I just don't want her in here. Resident #39 appeared stressed during the interview and became teary eyed.During an interview on 05/12/26 at 4:41 P.M. with the Director of Nursing (DON) notification was made by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-18 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, interview and facility policy review, the facility failed to provide timely incontinence care for Resident #10 who was dependent on staff for toileting hygiene and incontinence of bowel resulting in being left in a soiled incontinence brief, having dried stool on the skin for extended periods, and prolonged exposure to stool odors. This affected one resident (Resident #10) of three residents reviewed for incontinence care. The facility census was 78.Findings include:Record review for Resident #10 revealed an admission date of 03/03/26, with diagnoses including gastrostomy malfunction, hemiplegia and hemiparesis, muscle weakness, and a need for assistance with personal care. Review of the five day Medicare Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was cognitively intact, had an indwelling catheter, was always incontinent of stool, had one sided upper and lower extremity impairment, and was dependent on toileting hygiene.Review of the care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-18 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and review of facility menu and policy, the facility failed to ensure a physician ordered therapeutic diet was followed. This affected one resident (Resident #13) of one resident reviewed for therapeutic diets. This had the potential to affect 48 residents (Residents #3, #4, #6, #7, #10, #11, #12, #13, #14, #17, #18, #19, #24, #26, #27, #28, #29, #33, #34, #36, #37, #39, #42, #44, #45, #47, #48, #49, #50, #52, #54, #56, #59, #62, #64, #65, #66, #67, #68, #69, #70, #71, #72, #74, #75, #76, #78 and #79) who received a therapeutic diet. The facility census was 78.Findings include:Review of the medical record for Resident #13 revealed an admission date of 11/07/25. Diagnoses included but were not limited to end stage renal disease with dependence on dialysis, cognitive social or emotional deficit following stroke, vascular dementia and type II diabetes mellitus. Review of the 05/13/26 hospital discharge Minimum Data Set (MDS) 3.0 assessment for Resident #13 revealed moderate memory impairment. Resident #13 was noted to be independent for eating. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-02-17 · tag F0678 — failed to provide CPR when needed — pattern
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to ensure staff obtained proper Cardiopulmonary Recusation (CPR) certification for healthcare providers. This had the potential affect 59 Residents (#1, #2, #3, #4, #9, #11, #13, #14, #15, #16, #17,#19, #20, #21, #22, #23, #28, #30, #31, #33 ,#34, #35, #36, #37, #38, #39, #40, #41, #42, #43, #44, #45, #46, #48, #50,#52, #53, #56, #57, #59, #61, #62, #63, #64, #65, #69, #70, #73, #74, #75, #76, #77, #81, #83, #84, #86, #88, #89, and #91) who had elected for an advance directive of full code status . The facility census was 91. Findings include: Review of the staff certifications for CPR certification revealed the following:Review of Licensed Practical Nurse (LPN) #101's personnel record revealed a date of hire of [DATE]. There was no CPR certification contained in LPN #101's personnel record.Review of LPN #107's personnel record revealed a date of hire of [DATE]. The CPR certification included adult, child, infant and automatic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review, interview, review of emergency medical services (EMS) run report, review of the facility's timeline and investigation, and facility policy review, the facility failed to ensure a resident's change in condition was timely addressed. This affected one resident (#34) of three residents reviewed for changes in condition. The facility census was 91. Findings include:Review of the closed medical record for Resident #34 revealed an admission date of [DATE] with medical diagnoses including presence of a tracheostomy (a surgically-created opening in the neck through which an airway is established; it involves inserting a tube to bypass the upper airway), chronic respiratory failure with hypoxia, malignant neoplasm (cancer) of the larynx, malnutrition, gastrostomy status, and gastroesophageal reflux disease. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #34 was cognitively intact and was dependent on staff for toileting, showers, and transfers. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 46 citations
  • Potential for harm · D2026-02-17 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and facility policy review, the facility failed to ensure pain medications were available for administration. This affected one resident (#58) of three residents reviewed for medications. The facility census was 91. Findings include: Review of the medical record for Resident #58 revealed an admission date of 09/01/24 with diagnosis of rheumatoid arthritis, failure to thrive, depression, post cholecystectomy syndrome.Review of the quarterly Minimum Data Set 3.0 dated 01/07/26 revealed the resident had intact cognition and was dependent on staff for toileting and transfers. The assessment indicated the resident had pain and received scheduled and as-needed pain medications.Review of the physicians ordered for January 2026 revealed two order for pain medication. Oxycodone (a opioid analgesic) 15 milligrams (mg) to be administered every four hours and Acetaminophen (an over-the-counter mild pain reliever) 500 mg, a pain reliever, to be administered every six hours as needed. Review of the Medication Administration Record (MAR) for January 2026 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-17 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to ensure medical records were accurate and complete. This affected two Residents (#3 and #58) of three residents reviewed for documentation. The facility census was 91. Findings include: 1.Record review for Resident #58 revealed an admission date of 09/01/24. Diagnosis included rheumatoid arthritis, failure to thrive, depression, anxiety, and post-traumatic stress disorder.Review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #58 was cognitively intact and had moderate depression. Resident #58 had impairment on both sides of the upper and lower extremities and was dependent on staff for toileting hygiene, showers, and transfers.Review of the progress note dated 01/04/26 at 12:17 P.M. resident was exhibiting hallucinations and making accusations against staff, stating that staff is stealing her belongings, drugging her, and transferring her to another room against her will. The Resident also stated she…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-12-17 · tag F0800 — widespread
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure food portions were appropriate and food served was palatable. This affected all residents with the exception of Resident #50, who did not consume meals from the kitchen. The facility census was 75.Findings include: Observation on 12/10/25 of lunch tray line revealed a meal of spaghetti with meat sauce, garlic bread and salad being served.Review of the food temperature log revealed the log was last updated 12/04/25 for breakfast. [NAME] #218 revealed he wrote the temperatures for the day's lunch on the wrong sheet, he revealed he wrote the temperatures on 12/03/25 at dinner. He revealed the meat sauce was 180 degrees Fahrenheit (F), the noodles were 179 degrees F, the mashed potatoes were 183 degrees F, and there was no temperature obtained for the garlic bread, fruit or salad. There were also no temperatures for the pureed meat sauce or garlic bread. [NAME] #218 confirmed not all food temperatures were obtained prior to the start of the meal being served.Continued observation of tray line on 12/10/25…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-12-17 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and facility policy review, the facility failed to ensure the building was in good repair and free of trash buildup. This had the potential to affect all 75 residents in the facility.Findings include: Observation on 12/09/25 at 10:42 A.M. of the basement revealed a room with two large bins of trash piled over the top as well as five to six large bags of trash on the ground. A room labeled housekeeping revealed a strong odor of mold, multiple flying insects and approximately ten clear bags filled with trash piled on top of one another, lining the left wall. Against the right wall were two large trash can sized tubs underneath a pipe running from the front of the wall toward the back of the wall which was leaking water into the tubs.Observation and interview with Laundry Aide #217 on 12/09/25 at 10:47 A.M. of the laundry area revealed water running down the brick wall next to the dryer with a black mold-like substance approximately two inches tall by 10 inches long toward the bottom of the wall. Interview at the time of the observation with Laundry Aide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-12-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, interviews and facility policy review, the facility failed to ensure fall assessments were completed, falls were documented in the medical record, fall prevention interventions were in place, and fall investigations were thorough. This affected four (Residents #18, #22, #52 and #76) of five residents reviewed for falls. The facility census was 75. Findings include: 1. Review of Resident #52's medical record revealed an admission date of 02/13/25 with diagnoses including syncope and collapse, history of falling, anxiety disorder and type two diabetes mellitus with diabetic neuropathy. Review of Resident #52's Morse Fall Scale dated 07/30/25 revealed Resident #52 was at high risk for falling. Review of Resident #52's progress notes dated 07/31/25 through 08/04/25 did not reveal evidence Resident #52 experienced a fall on 08/01/25. Review of Resident #52's Falls Best Practice investigation dated 08/01/25 at 8:30 P.M. revealed the investigation was not found in Resident #52's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-17 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record reviews, observations, interviews and review of manufacturer instructions, the failed to ensure Resident #22's stoma supplies were available timely and failed to ensure Resident #75 had a working television. This affected two (Residents #65 and #75) of four residents reviewed accommodation of needs. The facility census was 75. Findings include: 1. Review of Resident #22's medical record revealed an admission date of 01/08/25 and diagnoses included vascular dementia, atherosclerotic heart disease and secondary malignant neoplasm of unspecified urinary organs. Review of Resident #22's care plan revised on 10/22/25 included Resident #22 had a urostomy related to neoplasm of the urinary organs. Resident #22 had frequent fixations on the urostomy bag by touching it, opening it, and trying to empty it and had urinary leakage on his clothing and bedding. Staff would re-direct as needed. Resident #22 would show no signs and symptoms of urinary infection through the review date. Interventions included…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-17 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of the missing items log, observation, interviews and facility policy review, the facility failed to report and allegation of misappropriation for Resident #22 to the State agency. This affected one (Resident #22) of three residents reviewed for misappropriation. The facility census was 75. Findings include:Review of the medical record for Resident #22 revealed an admission date of 01/08/25. Diagnoses included heart disease, dementia, anxiety and depression.Review of the progress note dated 06/29/25 at 1:09 P.M. revealed Resident #22's daughter reported the resident's phone had been stolen a few weeks prior and she had not yet heard from management regarding the matter. She also reported an abdominal binder missing from the resident's room. Resident #22's daughter purchased another iPhone for the resident which was to be placed in the medication cart for the resident to use when he wished.Review of the social services note dated 6/30/25 at 12:31 P.M. revealed Resident #22's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-17 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of the missing items log, observation, interviews and facility policy review, the facility failed to thoroughly investigate missing items for Resident #22. This affected one Resident #22) of three residents reviewed for misappropriation. The facility census was 75.Findings include:Review of the medical record for Resident #22 revealed an admission date of 01/08/25. Diagnoses included heart disease, dementia, anxiety and depression.Review of the progress note dated 06/29/25 at 1:09 P.M. revealed Resident #22's daughter reported the resident's phone had been stolen a few weeks prior and she had not yet heard from management regarding the matter. She also reported an abdominal binder missing from the resident's room. Resident #22's daughter purchased another iPhone for the resident which was to be placed in the medication cart for the resident to use when he wished.Review of the social services note dated 6/30/25 at 12:31 P.M. revealed Resident #22's daughter stated her nephew told…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-17 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview and review of the facility policy, the facility failed to ensure Resident #33's care conference was scheduled during the required timeframe. This affected one (Resident #33) of three residents reviewed for care conferences and had the potential to affect 10 additional residents (Resident's #6, #11, #14, #16, #23, #30, #33, #41, #45, #58, #75) identified by the facility as needing to have a care plan scheduled. The facility census was 75.Findings include:Review of Resident #33's medical record revealed an admission date of 07/09/20 with diagnoses including type two diabetes mellitus, multiple sclerosis, and neuromuscular dysfunction of the bladder. Review of Resident #33's care plan revised 06/26/25 included Resident #33's discharge plan related to long term care. Resident #33's care needs would continue to be met per plan of care daily. Interventions included providing care according to care plans to enhance optimum well-being; reassessing care needs to monitor…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-17 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview and review of the facility policy, the facility failed to ensure Resident's #41, #58 and #73 were provided with appropriate care and services. This affected three residents (Resident's #41, #58 and #73) out of four residents reviewed for activities of daily living (ADL) care for dependent residents. The facility census was 75.Findings include:1. Review of the medical record for Resident #58 revealed an admission date of 07/25/23. Diagnoses included respiratory failure, diabetes, stroke affecting the left, non-dominant side, depression, heart failure, reduced mobility and chronic pain.Review of the quarterly Minimum Data Set (MDS) assessment data 09/29/25 revealed Resident #58 was moderately cognitively impaired. She required setup help for eating and was dependent on staff for oral care, toileting, showering, dressing and personal hygiene.Review of the care plan dated 09/29/25 revealed Resident #58 had an activities of daily living (ADL) self-care performance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-17 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, review of hospice records, interview and facility policy review, the facility failed to ensure changes in conditions were properly addressed for Residents #76 and #77. This affected two (Residents #76 and #77) of three residents reviewed for change in condition. The facility census was 75.Findings include:1. Review of the medical record for Resident #76 revealed an admission date of [DATE] and a discharge date of [DATE]. Diagnoses included bipolar disorder, morbid obesity, stroke affecting the right dominant side, communication deficit, traumatic brain injury, depression and impulse disorder.Review of the quarterly Minimum Data Set (MDS) assessment date at [DATE] revealed Resident #76 was moderately cognitively impaired. She required setup help for eating and oral care, supervision for dressing, toileting and hygiene and partial assistance for showering.Review of the physicians' orders for [DATE] revealed Resident #76 had a full code status (medical instruction for full resuscitation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-12-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to timely identify and treat urinary tract infections for Resident's #22 and #33. This affected two residents (#22 and #33) out of three residents reviewed for urinary tract infections. The facility census was 75.Findings include:Review of Resident #22's medical record revealed an admission date of 01/08/25 and diagnoses included vascular dementia, atherosclerotic heart disease and secondary malignant neoplasm of unspecified urinary organs.Review of Resident #22's progress notes dated 10/27/25 at 2:46 A.M. revealed a urine specimen for urinalysis and culture and sensitivity was obtained and placed in the refrigerator on the first-floor nursing unit.Review of Resident #22's progress notes dated 10/28/25 at 9:00 A.M. revealed Resident #22 was not eating or drinking and was agitated and yelling. Resident #22's vital signs were checked, and a full assessment was completed. Nurse Practitioner (NP) #228 was notified and an order was given to send…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-17 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and review of the facility policy, the facility failed to transport Resident #63 to dialysis appointments as ordered. This affected one resident (#63) out of one resident reviewed for dialysis. The facility census was 75.Findings include:Review of Resident #63's medical record revealed an admission date of 11/07/25 and diagnoses included end stage renal disease, type two diabetes without complications, and vascular dementia.Review of Resident #63's Treatment Administration Record (TAR) dated 11/10/25 through 12/14/25 revealed to monitor the right chest port (for dialysis use only) for signs and symptoms of infection (redness, drainage, foul odor, swelling, inflammation) every shift. It was checked off as completed each shift.Review of Resident #63's physician orders dated 11/11/25 revealed dialysis every Tuesday, Thursday and Saturday. Pick-up time was 9:45 A.M. and drop off was at 2:30 P.M.Review of Resident #63's care plan dated 11/10/25 and revised 12/08/25 revealed Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-12-17 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure Resident #22 was provided appropriate dental services. This affected one (Resident #22) of three residents reviewed for dental services. The facility census was 75.Findings include:Review of the medical record for Resident #22 revealed an admission date of 01/08/25. Diagnoses included heart disease, dementia, anxiety and depression.Review of the dental provider notes dated 07/09/25 revealed Resident #22 was seen for upper and lower dental impressions.Review of the care plan dated 09/09/25 revealed Resident #22 had oral and dental health problems and upper and lower dentures. Interventions included coordinating arrangements for dental care, following diet orders, and documenting any signs or symptoms of oral or dental problems need attention. His dentures were identified as missing on 03/07/25.Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #22 was severely cognitively impaired. He required set up help for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview, and policy review, the facility failed to ensure a resident elopement was reported to the State Agency as required. This affected one resident (Resident #129) of three residents reviewed for elopement. The facility census was 76.Findings include: Review of the medical record for Resident #129 revealed an admission date of 05/13/22. Diagnoses included but were not limited to chronic obstructive pulmonary disease, alcohol dependence with alcohol induced persisting dementia, alcohol dependence with alcohol induced psychotic disorder with hallucinations, moderate dementia with psychotic disturbance and age-related bilateral cataracts. Review of Resident #129's care plan last reviewed on 08/21/25 indicated Resident #129 was at risk for elopement due to being disoriented to place, have impaired safety awareness and dementia with wandering behaviors. Interventions listed were to distract resident from wandering and intervene as appropriate. Offer various activities throughout…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the medical record, staff and resident interviews, review of the in-progress facility investigation, review of a local police report, review of local weather reports, and facility policy review, the facility failed to prevent an elopement for one resident (Resident #129) of three residents reviewed for elopement. The facility census was 76. Findings include: Review of the medical record for Resident #129 revealed an admission date of 05/13/22. Diagnoses included but were not limited to chronic obstructive pulmonary disease, alcohol dependence with alcohol induced persisting dementia, alcohol dependence with alcohol induced psychotic disorder with hallucinations, moderate dementia with psychotic disturbance and age-related bilateral cataracts. Review of Resident #129's care plan last reviewed on 08/21/25 indicated Resident #129 was at risk for elopement due to being disoriented to place, have impaired safety awareness and dementia with wandering behaviors. Interventions listed were to distract…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-13 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interviews, and policy review, the facility failed to ensure complete medical records were maintained for one resident (Resident #129) of three records reviewed for accurate and complete medical records. The facility census was 76. Findings include:Review of the medical record for Resident #129 revealed an admission date of 05/13/22. Diagnoses included but were not limited to chronic obstructive pulmonary disease, alcohol dependence with alcohol induced persisting dementia, alcohol dependence with alcohol induced psychotic disorder with hallucinations, moderate dementia with psychotic disturbance and age-related bilateral cataracts. Review of Resident #129's care plan last reviewed on 08/21/25 indicated Resident #129 was at risk for elopement due to being disoriented to place, have impaired safety awareness and dementia with wandering behaviors. Interventions listed were to distract resident from wandering and intervene as appropriate. Offer various activities throughout the day and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-06-12 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interviews, record review and observations the facility failed to ensure the courtyard was maintained in a clean and safe manner. This had the potential to affect all 72 residents in the facility. Findings Include: Interview on 06/10/25 at 8:27 A.M. with Resident #36 revealed she has been outside one time since she admitted to the facility. Interview on 06/10/25 at 8:59 A.M. with Certified Nursing Assistant (CNA) #300 revealed residents are sometimes taken outside to the courtyard. Interview on 06/11/25 at 1:33 P.M. with CNA #301 revealed they do take residents outside when it is nice outside and that she took some of the residents outside the weekend before. Interview on 06/11/12 at 1:47 P.M. with Resident #68 revealed has not seen anyone go to the courtyard and she goes outside with smokers to socialize and go outside, even though she does not smoke. Interview on 06/11/25 at 2:47 P.M. with Activities Director #305 revealed she has been asking since summer of 2024 for new outdoor patio furniture and a power washer to clean current furniture that is not broken but dirty.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-12 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure Resident #35, Resident #36 and Resident #60 were comprehensively assessed for their preference for activities and did not ensure sufficient activities were in place to meet their needs. This affected three residents (Resident #35, Resident #36, and Resident #60) out of four residents reviewed for activities. Findings Include: 1. Resident #35 was admitted on [DATE] with diagnosis of alcoholic cirrhosis of liver, Alzheimer's disease, unspecified mood disorder, dementia, major depressive disorder, anxiety disorder, wandering diseases, impulse disorder, dementia severe with agitation, cellulitis of right lower limb, hyperlipidemia, gastro-esophageal reflux disease, essential hypertension, and alcohol abuse in remission. Review of Resident #35's annual Minimum Data Set 3.0 assessment dated [DATE] revealed Section F for Preferences for Routine & Activities listed as Not Assessed. Instructions for section F state if resident is unable to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-25 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview, and review of the facility policy, the facility failed to ensure the staff covered their hair exposed while working with or around food in the kitchen area. This had the potential to affect all 75 residents residing at the facility who receive food from the kitchen. Findings include: Observation on 02/24/25 at 9:21 A.M. with Dietary Manager #341 of the kitchen area and food storage area revealed Dietary Manager #341 wore his hair net on top of his head with his long dreadlocks outside of the hairnet. Dietary Manager #341, Dietary Aid #314 and Dietary [NAME] #302 had beards that were uncovered while in the kitchen. Observation on 02/24/25 at 11:26 A.M. of the food service line revealed Dietary Manager #341 wore his hair net on top of his head with his long dreadlocks outside of the hairnet while in the kitchen during meal service. Dietary [NAME] #302 was serving the food on the plates with his beard uncovered. Dietary Aid #314 was assisting in the tray line with his beard uncovered. Dietary [NAME] #302 stated they don't have beard covers.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-02-25 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, record review, and review of the facility policy, the facility failed to ensure residents' living environment including resident rooms, dining room, and smoking area were kept clean and homelike. This had the potential to affect all 75 residents residing in the facility. Findings include: 1. Observation and interview on 02/24/25 at 9:50 A.M. of the facility outdoor smoking area with Maintenance Assistant #412 revealed two trash cans overflowing onto the ground with styrofoam cups, papers, multiple empty cigarette packs, cigarette butts and multiple used disposable gloves. Several cigarette butts were lying on every area of the grounds. Food particles including scrambled eggs, bread, and unidentified particles were on the ground. There were two bottles of salad dressing and cheese sauce on an outside window ledge inside the smoking area courtyard. Multiple used disposable gloves were lying in different areas on the ground. Maintenance Assistant #412 stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-02-25 · tag F0603 — failed to not confine residents against their will — isolated
    Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, family and staff interview, and review of facility policy, the facility failed to ensure a resident met the criteria to be admitted to and reside on the secured unit This affected one (Resident #77) of three residents reviewed for abuse. The facility census was 75. Findings include: Record review for Resident #77 revealed an admission date of 02/11/25 and a discharge date of 02/17/25. Diagnoses included anoxic brain damage, intracranial injury with loss of consciousness, aphasia, encephalopathy, attention deficit hyperactivity disorder, anxiety disorder, muscle weakness, dysphagia, dysphonia, restlessness and agitation, violent behavior, traumatic brain injury (TBI), bipolar disorder, and depression. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #77 was severely cognitively impaired. Resident #77 had no impairment to the upper or lower extremities, used a wheelchair for mobility, supervision or touch assist with eating, dependent on staff for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-02-25 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interview, record review, and review of the facility policy, the facility failed to ensure the residents who were dependent on staff for activities of daily living received assistance with showers and personal hygiene. This affected two (Resident #24 and #70) of three residents reviewed for activities of daily living. The facility census was 75. Findings include: 1. Record review for Resident #24 revealed an admission date of 07/25/23. Diagnosis included fibromyalgia, hemiplegia and hemiparesis following cerebral infarction, and muscle weakness. Review of the care plan dated 08/22/23 revealed Resident #24 had an activity of daily living self care performance deficit due to decline in physical and cognitive function. Interventions included bathing and showering, check nail length and trim and clean on bath day and as necessary and provide a sponge bath when a full bath or shower cannot be tolerated. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE]…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-07-15 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of the resident council meeting minutes, and interviews the facility failed to ensure the residents' environment was clean, sanitary, and was in good repair. This affected 53 residents (#1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #13, #14, #15, #17, #18, #20, #21, #22, #23,#25, #27, #28, #29, #30, #31, #32, #33, #34, #35, #36, #37, #38, #39, #40, #41, #42, #43, #45, #46, #47, #48, #49, #52, #53, #54, #55, #56, #57, #58, #60, #61, #62, #64) of 65 residents reviewed for a homelike environment. The facility census was 65. Findings include: Review of the Resident Council Meeting notes for 04/24/24 revealed the main shower room on the first floor needed to be thoroughly cleaned. Note dated 05/28/24 revealed the first-floor shower room needed to be thoroughly cleaned. The new maintenance director (MD) is implementing a new schedule for the housekeepers. Note dated 06/26/24 stated the floor in the shower needed cleaning and repair. The new cleaning schedule was discussed, and residents will start seeing a significant difference. Observation on 07/09/24 at 8:30…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-12-14 · tag F0726 — failed to have competent, trained nursing staff — widespread
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure that nurse aides were able to demonstrate competency in skills and techniques necessary to care for residents' needs, as identified through resident assessments, and described in the plan of care. This had the potential to affect all 60 residents. The facility census was 60. Findings include: Review of personnel record for State Tested Nurse Aide (STNA) #114 revealed a hire date of 11/08/22; there was no documentation of demonstrated competencies. Review of personnel record for STNA #136 revealed a hire date of 05/25/22; there was no documentation of demonstrated competencies. Review of personnel record for STNA #165 revealed a hire date of 06/22/22 with no documentation of of demonstrated competencies. Interview on 12/06/22 at 10:02 A.M. with Human Resource Director (HR) #125 revealed that there were no documented competencies for newly hired STNAs. HR #125 stated that the Staffing Coordinator schedules the STNAs three days on the floor but verified there was no checklist or sign off. Interview on 12/07/22 at 9:28…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2022-12-14 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview the facility failed to use the services of a registered nurse (RN) for at least eight consecutive hours a day, seven days a week as required. This had the potential to affect all 60 residents residing in the facility. Findings include: Review of the posted nursing staff information and staff schedule revealed on Saturday 11/26/22 and Sunday 11/27/22 there was no RN present working in the facility on either of those dates. Interview on 12/07/22 at 9:28 A.M. with Staffing Coordinator #108 verified there was no RN coverage on 11/26/22 and 11/27/22.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-12-14 · tag F0730 — widespread
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure that nurse aides were evaluated annually. This had the potential to affect all 60 residents who resided in the facility. The facility census was 60. Findings include: Review of personnel record for State Tested Nurse Aide (STNA) #119 revealed a hire date of 04/06/21 with no documentation of a completed annual evaluation. Review of personnel record for STNA #138 revealed a hire date of 02/16/87 with no documentation of a completed annual evaluation. Review of personnel record for STNA #175 revealed a hire date of 03/22/20 with no documentation of a completed annual evaluation. Interview on 12/06/22 at 10:02 A.M. with Human Resource Director (HR) #125 revealed that there were no documented annual evaluations.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2022-12-14 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on personnel record review and staff interview, the facility failed to provide documented evidence of dementia training for all staff. The facility had a secure unit. This had the potential to affect all 60 residents that resided in the facility. Findings Include: Review of personnel record for State Tested Nurse Aide (STNA) #114 revealed a hire date of 11/08/22 with no documentation of dementia training. Review of personnel record for STNA #136 revealed a hire date of 05/25/22 with no documentation of dementia training. Review of personnel record for STNA #165 revealed a hire date of 06/22/22 with no documentation of dementia training. Review of personnel record for STNA #827 revealed a hire date of 10/29/19 with no documentation of dementia training. Review of personnel record for STNA #828 revealed a hire date of 07/15/20 with no documentation of dementia training. Review of personnel record for STNA #829 revealed a hire date of 01/12/21 with no documentation of dementia training. Interview on 12/07/22 at 9:28 A.M. with Staffing Coordinator #108 verified there was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-12-14 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview the facility failed to provide housekeeping services to ensure the resident environment, including bathrooms were maintained in a clean and sanitary manner. This affected 18 residents (#1, #9, #10, #15, #16, #17, #19, #27, #31, #33, #34, #38, #40, #42, #45, #46, #49, and #52) of 60 residents residing in the facility. Findings Included: Initial tour on 12/04/22 from 7:30 A.M. to 8:40 A.M. revealed concerns regarding the cleanliness and upkeep of the facility. Interviews were conducted with seven residents (Resident #10, Resident #17, Resident #19, Resident #31, Resident #40, Resident #46, and Resident #49) from 8:30 A.M. to 6:00 P.M. on 12/04/22, 12/05/22 and 12/06/22. All seven residents voiced concerns about the cleanliness of the environment. The interviews revealed that housekeeping rarely come into rooms and clean. The room cleaning schedule was not clear to the residents. They indicated there was no consistent housekeeping staff. Interview with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-12-14 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, taste test and policy review, the facility failed to serve pureed foods at a smooth consistency for safe swallowing. This affected four residents (#11, #12, #15 and #35) of four residents who were prescribed pureed diets. The facility census was 60. Findings include: Observation and interview on 12/06/22 at 11:09 AM with [NAME] #118, revealed the pureed meat sauce had pieces of meat still in the product. Dietary Manager (DM) #139 tasted the meat sauce and told [NAME] #118 to puree the meat sauce more. Cook #118 then stated, I already did the purees for lunch, so this puree isn't needed. [NAME] #118 was asked to portion out some of the already purred food. The green beans were not smooth and contained fibrous strings. DM #139 verified these finding at 11:11 A.M. on 12/06/22. The facility identified four residents, Resident #11, #12, #15 and #35 who received a pureed diet prepared by the kitchen. Review of the undated facility policy titled, Pureed Food Preparation revealed facility will prepare pureed foods in a manner that sustains nutritional value…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-14 · tag F0660 — isolated
    Plan the resident's discharge to meet the resident's goals and needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, resident interview and staff interview, the facility failed to ensure discharge planning was completed for one resident (Resident #25) out of two residents (#25 and #61) reviewed for discharge planning. The facility census was 60. Findings include: Review of Resident #25's medical record revealed and admission date of 07/29/21 with diagnoses to include but not limited to diabetes mellitus, schizophrenia, major depressive disorder, and anxiety disorder. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident was cognitively intact and required supervision. Review of the care of plan for Resident #25 revealed he was at the facility long term care (LTC). Review of social service note dated 07/31/21 at 10:28 A.M. revealed Resident #25 chose a full code status and discharge plans were to utilize the Home Choice Program for possible assisted living. Review of social service note dated 06/09/22 at 8:34 A.M. revealed social worker and resident had court…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-14 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on closed record review, facility policy and procedure review and interview, the facility failed to ensure a comprehensive discharge summary was completed for Resident #61 as required. This affected one resident (#61) of two residents (Residents #25 and #61) reviewed for discharge planning. The facility census was 60. Findings include: Review of Resident #61's closed medical record revealed and admission date of 08/24/22 and a discharge date of 11/08/22 with diagnoses to include but not limited to displaced bicondylar fracture of right tibia, major depressive disorder, and personal history of traumatic brain injury. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 09/12/22 revealed the resident was moderately cognitively impaired and required supervision. Review of the plan of care dated 08/25/22 for Resident #61 revealed Resident #61 had discharge plans to go home with friends. Interventions included but not limited to all discharge planning to be documented, investigate need for special durable medical equipment (DME), home health care (HHC), lifeline, MD…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-12-14 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and policy review, the facility failed to ensure weekly weights were done per physician's orders. This affected two residents (Resident #17, and Resident #40) of five residents reviewed for nutrition. The facility census was 60. Findings include: 1. Review of Resident #17's medical record revealed an admission date of 04/21/11 and diagnoses including type two diabetes, protein calorie malnutrition, adult failure to thrive, other schizophrenia, depression, anorexia and abnormal weight loss. Review of Resident #17's annual minimum data set (MDS) assessment dated [DATE] revealed Resident #17 was cognitively intact and required supervision with set up help for eating. Resident #17 had a weight loss that was not on a prescribed weight-loss regimen coded on the assessment. Review of current physician's orders revealed an order dated 10/08/21 and revised 09/07/22 for regular diet, double portions at meals, hot dogs or hamburgers at lunch and dinner; and an order written by Registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-12-14 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to insure medications were properly stored. This affected three residents (#12, #21 and #49) of three residents review for medications not properly stored. The facility census was 60. Findings Included: An initial tour of this facility on 12/04/22 from 8:30 A.M. to 9:15 A.M. revealed loose pills were observed on the floor in two different rooms, the room for Resident #12 and Resident #21 and the room for Resident #49. Upon entrance into Resident #12 and Resident #21 room at 8:40 A.M. a small round white pill was observed laying on the floor close to the entrance of the bathroom. Interview with Licensed Practical Nurse (LPN) #177 on 12/04/22 verified the pill was in the room on the floor which she stated 'looked like Remeron. LPN #177 returned back to the room after looking up the pill and stated it was Remeron. Neither Resident #12 or Resident #21 were on Remeron. At 9:10 A.M. observation of Resident 49's room revealed two pills on the floor next to the baseboard by the door. Interview with LPN #144 at 9:15 A.M. verified two…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-09-26 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure a dignified dining experience for all residents. This affected 13 (Residents #3, #7, #16, #18, #36, #48, #56, #62, #72, #75, #81, #91 and #92) of 86 residents that received meals prepared in the facility kitchen. The facility census was 88, Residents #21 and #90 received nothing by mouth. Findings include: Interview on 09/23/19 at 08:20 A.M. with [NAME] #9 revealed dessert was sometimes served on styrofoam plates. Observation during meal service for lunch on 09/23/19 from 11:30 A.M. through 11:47 A.M. revealed Residents #3, #7, #16, #18, #36, #48, #56, #62, #72, #75, #81, #91 and #92 were served cake portioned out onto a six-inch styrofoam plate instead of a china plate. This was verified by State Tested Nurse Aide ( STNA) #10 at 11:35 A.M. Interview with Registered Dietitian (RD) #85 on 09/25/19 at 10:51 A.M. revealed she had just started three weeks ago. RD #85 was not aware desserts were served on styrofoam plates and confirmed all food should be served on china plates.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-09-26 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to ensure outdated insulin vials were disposed of. This affected four (Resident #64, Resident #50, Resident #6, and Resident #11) of 11 residents residing on the Grand Heritage Unit who were reviewed for insulin use. The facility census was 88. Findings include: Observation of two medication carts (Grand Heritage Medication Cart #1 and Grand Heritage Medication Cart #2) on 09/24/19 at 8:10 A.M. revealed four vials of outdated insulin. Observation of the Grand Heritage Medication Cart #1 revealed two vials of insulin that were outdated. One vial of Novolog insulin belonging to Resident #6. The vial was dated as opened on 08/23/19. The second vial of Novolog insulin which belonged to Resident #11 was dated as opened on 08/24/19. On 09/25/19 at 10:05 A.M. Licensed Practical Nurse (LPN) #68 confirmed Novolog insulin was only good for 30 days after opening. LPN #68 verified the insulin vials should have been disposed of. Observation of the Grand Heritage Medication Cart #2 revealed one vial of outdated Novolog insulin belonging to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-09-26 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and policy review the facility failed to ensure equipment and food preparation areas were maintained in a clean and sanitary manner, and foods were dated when opened and properly stored and labeled. This had the potential to affect 86 of 88 residents whose meals were prepared in the kitchen. Residents #21 and #90 received nothing by mouth. Findings include: Observations during initial tour of the kitchen on 09/23/19 from 8:12 A.M. through 8:20 A.M. with Dietary Manager (DM) #63 revealed concerns with cleanliness and storage. There was dried food residue inside the microwave oven. There was food residue, a braising pan and a ball of tin foil under the three-compartment sink. Bins used for flour, sugar and thickener were not labeled and dated. There were unlabeled, undated, opened bags of garlic bread, crepes, broccoli and biscuits in the walk-in freezer. There was mold on the wall behind the dish machine. On 09/23/19 at 8:20 A.M. DM #63 verified the observations above and said the kitchen could be cleaner. DM #63 said the dietary department had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2019-09-26 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview the facility failed to maintain a clean and sanitary environment. This affected 20 residents (Residents #1, #8, #13, #15, #17, #23, #24, #31, #35, #40, #42, #51, #54, #55, #63, #65, #66, #67, #84 and #193) currently residing on the Arcadia Unit and Residents #6, #11, #14, #22, #26, #29, #38, #60, #70 and #92. The facility census was 88. Findings include: 1. Observation on the Arcadia Unit (secured unit) during the lunch meal on 09/24/19 between 11:55 A.M. and 12:10 P.M. revealed the following observations. There were multiple water stained ceiling tiles, three tables with large red stains, one table with a ripped table cloth, and the walls of the dining area were badly scuffed with noticeable areas where the paint was peeling. On 09/23/19 at 12:12 P.M. Licensed Practical Nurse (LPN) #76 confirmed 20 residents were eating in the dining room where the walls were scuffed with paint was peeling, and some of the them were seated at stained tables. 2. On 09/26/19 between 9:35 A.M. and 9:44 A.M. an environmental tour was conducted with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-26 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review the facility failed to provide water flushes as ordered by the physician for Resident #90 and failed to ensure call lights were within reach for Resident #25 and Resident #85. This affected one (Resident #90) of two residents reviewed for tube feeding administration and two (Residents #25 and #85) of two residents reviewed for call lights. The facility census was 88. 1. Review of the medical record for Resident #90 revealed he was admitted to the facility on [DATE] with diagnoses that included dysphagia (difficulty swallowing), protein-calorie malnutrition and presence of a gastrostomy tube (tube into the stomach). Review of the physician order for Resident #90, dated 09/03/19, revealed Resident #90 was to receive water flushes at 40 milliliters per hour (ml/hr). Observation on 09/25/19 at 04:16 P.M. revealed Resident #90's tube feeding pump was set to deliver the water flush at 70 ml/hr. Registered Nurse (RN) #72 was interviewed on 09/25/19 at 04:18 P.M. and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-09-26 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, and interview, the facility failed to ensure catheter care was provided every shift. This affected two (Resident #16 and Resident #68) of eight residents reviewed for catheter care. The facility census was 88. Findings include: 1. Resident #16 was originally admitted to the facility on [DATE] and was re-admitted on [DATE] from the hospital. Diagnoses included hematuria, indwelling urethral catheter, dementia, neurogenic bladder and obstructive uropathy. Review of the plan of care dated 03/15/19 revealed the resident had an indwelling urinary catheter due to neuromuscular dysfunction of the bladder. Interventions included: change urinary collection bag as needed; change catheter per physician's order; and catheter care. Review of the Minimum Data Set Assessment (MDS) 3.0 dated 09/13/19 revealed the resident was cognitively intact and required extensive assistance most activities of daily living including toilet use and personal hygiene. Review of the Medication Administration Record (MAR)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-26 · tag F0810 — isolated
    Provide special eating equipment and utensils for residents who need them and appropriate assistance.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and policy review, the facility failed to ensure consistent use of adaptive equipment for two (Resident #22 and #43) of ten residents reviewed for adaptive equipment. The facility census was 88. Findings include: 1. Resident #22 was admitted to the facility on [DATE] with diagnoses including major depressive disorder, alcohol abuse and high blood pressure. Review of the Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #22 was cognitively intact and was independent for eating with set up only. Review of the meal ticket revealed Resident #22 should have built-up utensils and a three-compartment plate for meals. Observation of the lunch meal on 09/25/19 revealed Resident #22 was not provided with built-up utensils. This was verified by STNA #14 at 12:06 P.M. 2. Resident #43 was admitted to the facility on [DATE] with diagnoses including dementia, seizures and psychosis. Review of the MDS dated [DATE] revealed Resident #43 was severely cognitively impaired and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-26 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and review of facility policy the facility failed to ensure proper hand hygiene and wound cleansing was implemented during Resident #85's dressing change. This affected one (Resident #85) of seven residents reviewed for wound care. The facility census was 88. Findings include: Resident #85 was admitted to the facility on [DATE] with cumulative diagnoses including a stage III pressure ulcer (full thickness tissue loss, subcutaneous fat, may be exposed) psychosis and anxiety disorder. Review of the Minimum Data Set assessment dated [DATE] revealed the resident had a stage III pressure ulcer. Review of physician orders dated 09/05/19 revealed an order to cleanse the wound to the right upper distal thigh with normal saline, pat dry, apply collagen (healing agent) and cover with a foam dressing daily at bedtime. Observation on 09/25/19 at 3:10 P.M. of wound care for Resident #85 by Licensed Practical Nurse (LPN) #65 revealed during the dressing change LPN #65 changed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2019-09-26 · tag F0926 — failed to keep the home smoke-free / fire-safe — isolated
    Have policies on smoking.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and policy review the facility failed to ensure the smoking policy was adhered to for Resident #22. This affected one (Resident #22) of eight residents (#11, #22, #29, #36, #62, #69, #77 and #85) reviewed for smoking. Findings include: Resident #22 was admitted to the facility on [DATE] with diagnoses that included, major depressive disorder, alcohol abuse and high blood pressure. Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #22 was cognitively intact and required supervision for most activities of daily living. Review of Resident #22's care plan dated 05/21/19 and Resident 22's smoking recent smoking assessment dated [DATE] revealed Resident #22 required supervision and a smoking apron to ensure safety during smoking. Review of the smoking assessments for Residents #11, #29, #36, #62, #69, #77 and #85 revealed none of them were dependent smokers and did not require the use of a smoking apron. Observation on 09/25/19 at 1:10 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2019-09-26 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, the facility failed to ensure refuse was properly disposed of. This had the potential to affect all 86 residents currently residing in the facility. Findings include: Observation of the dumpster area with [NAME] #49 on 09/23/19 at 12:20 P.M. revealed used disposable gloves, food scraps, plastic ware and multiple other refuse items on the ground around the dumpster. Interview on 09/23/19 at 3:30 P.M. with Dietary Manager #63 revealed housekeeping was responsible for maintaining the dumpster area. Review of the undated policy entitled, Standard Cleaning Practice- Outside cleaning revealed housekeeping staff will maintain all entrances and exits, sidewalks, dumpster and loading dock areas.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2019-09-26 · tag F0711 — pattern
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview the facility failed to ensure monthly physician orders were signed and dated as required. This affected four (Residents #2, #77, #78 and #87) of 26 residents whose physician's orders were reviewed. The facility census was 88. Findings include: Review of the medical records for Residents #2, #77, #78 and #87 on 09/26/19 between 10:30 A.M. and 11:15 A.M. revealed the following: 1. The monthly physician orders for Resident #2 for September 2019, August 2019, and July 2019 were not signed by the resident's physician (Physician #906). 2. The monthly physician orders for Resident #77 for September 2019 and August 2019 were not signed by the resident's physician (Physician #907). 3. The monthly physician orders for Resident #78 for September 2019 were not signed by the resident's physician (Physician #908). 4. The monthly physician orders for Resident #87 for June 2019, July 2019, August 2019 and September 2019 were not signed by the resident's physician (Physician #905). Interview with Director of Nursing on 09/26/19 at 11:15 A.M. verified the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2018-08-02 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview the facility failed to ensure the pre admission screen and resident review status was coded correctly on the Minimum data set (MDS) assessment. This affected eight of twelve sampled residents (Residents #8, #13, #35, #38, #67, #78, #81, #99) reviewed for level two mental illness and/or intellectual disability. Findings Include: 1. Record review revealed Resident #8 was admitted to the facility on [DATE] with diagnoses that included alcohol abuse, dementia and anxiety disorder. Review of the pre-admission screen and resident review (PASRR) level two evaluation from the state department of mental health dated 03/27/13 revealed Resident #8 had level two mental illness. Review of section A of the MDS 3.0 assessment dated [DATE] revealed the facility answered no to the question of Is the resident currently considered by the state level II PASRR process to have serious mental illness and/or intellectual disability (mental retardation in federal regulation) or a related…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record. 1 Medicare payment denial on record.

  • Medicare payment denial — starting 2026-02-13 for 10 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
LORAIN OPCO MEMBER LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 10/03/2022
HOCH, MICHAELIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST70%since 02/01/2025
KATZ, LARRYIndividualINDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER; ADP OF THE SNFsince 01/01/2022
ALZOUBI, HASSANIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/01/2022
JURCISEK, ASHLEYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 07/25/2025

CMS files one row per role, so the 12 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$6.7M
Net patient revenuemost recent cost report
-11.2%
Operating marginrevenue minus expenses
$656K
Related-party expense9% of expenses
Who pays — share of resident-days
Medicaid 23%Medicare 1%Other / private 75%

This home reported $656K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$313per resident / day
operating cost
$9,516per month
≈ monthly operating cost
$282per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365310. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2022-12-14, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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