Suburban Healthcare And Rehabilitation
20265 Emery Rd, North Randall, OH 44128 · For profit - Limited Liability company · 150 certified beds · (216) 475-8880 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has an abuse, neglect, or exploitation citation (F0600), cited Feb 2022
- it has a citation for mishandling residents’ money or property (F0565)
- it has 6 actual-harm citations
- a high number of inspection citations overall (66) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $94,587 in federal fines (most recent 2024-03-07)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (2/5)
- nursing-staff turnover (58%) runs well above the national median (45%)
- its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 2 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
| Short-stay residentsrehab / post-hospital | 1 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.1% | 5.3% | 15.4% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who lose too much weight | 4.4% | 6.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.2% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.4% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 26.3% | 30.1% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.1% | 3.2% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 1.4% | 6.1% | 16.1% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents on antianxiety or hypnotic medication | 11.1% | 25.5% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 84.4% | 94.5% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 4.7% | 3.4% | 4.7% | typical |
| Long-stay residents with worsening bladder/bowel control | 21.3% | 21.4% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 7.1% | 8.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 2.0% | 1.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 53.7% | 75.6% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 37.8% | 24.9% | 22.6% | worse |
| Short-stay residents with an outpatient ER visit | 17.6% | 12.9% | 12.0% | worse |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 51.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 29 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 33% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.8%CMS range 8.0–16.7 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 51.7% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 48.3% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 24.1% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 2.1% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 2.1% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.93 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 150 beds and averages 112.3 residents a day — about 75% occupied, or roughly 38 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.33 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.59 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.88 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.11 hrs/resident/day on weekends vs 3.42 on weekdays — 9% thinner on weekends. RN hours go from 0.66 to 0.43 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 58% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
66 citations, most serious first. The 16 most serious are shown; the remaining 50 are one tap away and print in full.
- Actual harm · Gcited before2024-04-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, resident interviews, staff interviews, medical record review, and policy review, the facility failed to ensure a resident who required supervision with smoking, was provided supervision, assistive devices to safely smoke and smoke in a designated safe area. Actual harm occurred to one resident (#31) when Resident #31, who was observed smoking in the dining room, unsupervised and without a cigarette holder, was found to have two blisters, verified as cigarette burns on the right index finger near the nail and on the middle finger between the first and second knuckle. In addition, the facility failed to ensure smoking materials including lighters were kept secured while not in use, ensure residents were not smoking inside the facility, ensure residents who required supervision by staff while smoking had staff supervision available, and ensure residents were assessed for smoking and care plans for smoking were established. This affected two (#71 and #76) of three residents reviewed for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-03-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, review of a wound care report, investigative report, and staff and resident interviews, the facility failed to ensure Resident #39's environment remained free of an accident hazard when the resident's soup was served at an unsafe temperature causing an injury. This affected one resident (#39) of six residents reviewed for accidents. The facility census was 111. Actual harm occurred on 01/29/24 between approximately 5:00 P.M. and 6:00 P.M. when Resident #39 sustained first and second degree burns to her right anterior thigh after spilling soup which a State Tested Nursing Assistant (STNA) had warmed up in a microwave and served to Resident #39. The burn went unreported until the next day, 01/30/24, when Resident #39 asked a nurse to assess the area. The wound team observed the area on 01/30/24. The wound physician documented the wound as a as a scald burn to anterior right thigh, first and partial thickness second degree (Involves the top two layers of skin. The burn forms a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2024-01-17 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident and staff interviews, record review, and policy review, the facility failed to provide routine dental and oral care for a resident dependent on staff for all activities of daily living. Actual Harm occurred when Resident #65 was not provided routine dental/oral care and treatment resulting in the resident expressing pain in his mouth, the resident's gums being red and inflamed with areas of dried blood, multiple broken, cracked, split, black upper and lower teeth, and foul-smelling breath. The lack of routine dental care had the potential to lead to serious complications including but not limited to infection and/or sepsis. This affected one (#65) of five residents reviewed for dental care. The facility census was 113. Findings include: Record review revealed Resident #65 was admitted to the facility on [DATE] with diagnoses including traumatic subdural hemorrhage, muscle weakness, and contractures unspecified joint. Review of the physician's orders dated 07/12/22 revealed Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2023-09-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy review and interview, the facility failed to ensure Resident #56 was transported to an appointment in a safe manner to prevent a fall with injury. Actual harm occurred on 08/17/23 when Central Supply/Driver #805 failed to properly secure Resident #56 using a wheelchair safety harness (as required) during transportation to an appointment in the facility van resulting in the resident sustaining a fall out of the wheelchair with injury. Resident #56 was assessed to have a left upper extremity fracture as well as bilateral lower extremity fractures which required surgical intervention. This affected one resident (#56) of three residents reviewed for accidents/hazards. Findings include: Review of Resident #56's medical record revealed an admission date of 10/11/22 with diagnoses including type two diabetes, chronic kidney disease with dependence on renal dialysis and muscle weakness. Review of Resident #56's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2022-02-04 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Review of the medical record for Resident #11 revealed an admission date of 11/26/19. Diagnoses included heart failure, severe protein-calorie malnutrition, adult failure to thrive, and granulomatous disorder (skin condition that causes a raised rash or bumps in a ring pattern) of the skin. Review of the plan of care dated 10/05/21 revealed Resident #11 had diagnoses added of granulomatous disorder on 08/10/21 and scalp dermatitis on 08/31/21. No interventions were created or implemented. Review of the quarterly MDS 3.0 assessment dated [DATE] revealed Resident #11 had impaired cognition and was dependent on staff for bed mobility, transfers, ambulation, and toilet use. During observations and interview on 02/01/22 at 3:40 P.M., Licensed Practical Nurse (LPN) #170 informed the surveyor that Resident #11 had a bonnet on her head that was hard to remove. Observations revealed Resident #11 was wearing a bonnet on her head. LPN#170 attempted to remove the bonnet; however, the bonnet was attached to Resident#11's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · G2022-02-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interviews and policy review the facility failed to provide the care and services to prevent and treat facility acquired pressure ulcers for Residents #11 and #66. Actual harm occurred when lack of wound care and interventions led to the deteriorating pressure ulcers of two (Resident's #11 and #66) of three residents (#11, #66 and #67) reviewed for pressure ulcers. The facility census was 81. Findings included: 1.Record review was conducted for Resident #66 who was admitted to the facility on [DATE] with diagnoses including multiple sclerosis, unstageable pressure ulcer (obscured full-thickness skin and tissue loss) of the left heel, mild protein calorie malnutrition, functional quadriplegia, chronic osteomyelitis of the right ankle and foot, anxiety, major depression, dementia, gastrostomy, and tremor. Resident #66's mother was his legal guardian. Review of the physician's order dated 09/09/21 revealed Resident #66 was 100 percent (%) dependent on enteral tube feeding…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-08-16 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and policy review, the facility failed to administer medications as ordered. This affected one (#10) of three residents reviewed for medications. The census was 115.Findings include:Record review for Resident #10 revealed the resident was admitted to the facility on [DATE] with diagnoses including dysphagia, dysarthria, end stage renal disease, diabetes, and hypothyroidism. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #10 had impaired cognition evidenced by a Brief Interview for Mental Status (BIMS) score of 99. The resident was assessed to require staff assistance with personal care, bathing, and dressing.Review of Resident #10 ' s hospital Discharge summary dated [DATE] in her medical record revealed an order for levothyroxine 175 micrograms (mcg) once per day to treat hypothyroidism and an order for aspirin 81 milligrams (mg) once daily to decrease the risk of a subsequent stroke occurring. Review of Resident #10 ' s…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-03-15 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, staff interview, and facility policy review, the facility failed to date and store food in the kitchen appropriately. This had the potential to affect 109 of 113 residents who ate food from the kitchen (Residents #21, #36, #38, and #95 did not receive food from the kitchen). The census was 113. Findings Include: Observations on 03/15/25 from 10:40 A.M. to 11:05 A.M. revealed the following items in the main kitchen walk in refrigerator. A plastic bag of whipped cream that was opened, undated, and had no covering on the opened end of the bag leaving the contents open to air. There was a plastic container of cooked sausage patties with the prepared/cooked date on the container of 02/03/25. There were five cups of pudding on a tray that were undated and uncovered; open to air. There was a plastic container of prepared/cooked oatmeal with the cooked/prepared date of 02/06/25. There were two gallons of milk with the best by date of 02/27/25. There was an opened bag of shredded cheese that did not have a used by or date as to when it was opened. There was a metal pan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and facility policy review, the facility failed to monitor and address significant weight loss. This affected one (Resident #121) of three residents reviewed for nutrition. The facility census was 113. Findings Include: Medical record review revealed Resident #121 was admitted to the facility on [DATE]. Diagnoses included anemia, other nondisplaced fracture of upper end of left humerus and left femur, pain, arteriovenous fistula, pneumonitis, thrombocytopenia, pulmonary embolism, dysplasia, type II diabetes, infection and inflammatory reaction due to other cardiac and vascular devices, depression, hemiplegia and hemiparesis, moderate protein calorie malnutrition, cognitive communication deficit, difficulty walking, other abnormalities of gait and mobility, osteoarthritis, morbid obesity, hypotension, chronic kidney disease (stage V), atrial fibrillation, hypertension, hyperlipidemia, asthma, hypothyroidism, and end stage renal disease. Review of the Minimum Data…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-27 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident interview, staff interview, and facility policy review, the facility failed to timely report and investigate a resident incident. This affected one (Resident #76) of three residents reviewed for incidents. The census was 112. Findings Include: Resident #112 was admitted to the facility on [DATE]. Her diagnoses were cerebral infarction, dysarthria and anarthria, cognitive communication deficit, need for assistance, difficulty in walking, cerebral infarction, end stage renal disease, obstructive sleep apnea, hypertensive chronic kidney disease (stage V), chronic embolism and thrombosis, congestive heart failure, type II diabetes, hypothyroidism, morbid obesity, anemia, and hemiplegia and hemiparesis. Review of her minimum data set (MDS) assessment, dated 09/14/24, revealed she was cognitively intact. Review of Resident #112 occupational therapy notes, dated 08/20/24 but not written until 08/27/24, revealed patient complete opposition exercises, table top activities for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide adequate mouth care for dependent residents. This affected two (#22 and #88) of two residents observed for mouth care. The facility census was 112. Finding include: 1. Review of Resident #22's medical records revealed an admission date of 04/27/20. Diagnoses included stroke with left sided weakness, paraplegia and respiratory failure. Review of Resident #22's Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #22 was dependent for mouth care, bathing and personal hygiene. Review of Resident #22's care plan dated 07/10/24 revealed Resident #22 had self care performance deficits related to paraplegia. Interventions included provide mouth care every shift and as needed. Observation on 09/03/24 at 9:01 A.M. of Resident #22 with the Assistant Director of Nursing (ADON) revealed Resident #22's mouth and lips were dry and cracked and Resident #22 had skin hanging from his lips. ADON confirmed Resident #22 required mouth care…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-09-04 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide timely incontinence care and adequate urinary catheter care. This affected one (#22) of three residents observed for incontinence care and urinary catheter care. The facility census was 112. Findings include: Review of Resident #22's medical records revealed an admission date of 04/27/20. Diagnoses included bladder dysfunction and stroke with left sided weakness. Review of Resident #22's Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #22 had impaired cognition, was incontinent of bowel and had a urinary catheter. Review of the care plan dated 07/10/24 revealed Resident #22 was incontinent of bowel. Interventions included provide pericare after incontinence episodes. Resident #22 had an indwelling urinary catheter. Interventions included check for incontinence and check tubing for kinks each shift. Observation of incontinence care on 08/28/24 at 11:53 A.M. for Resident #22 with State Tested Nursing Assistant (STNA)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-09-04 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review the facility failed to provide appropriate care related to Resident #22's Percutaneous Endoscopic Gastrostomy (PEG) tube (feeding tube inserted through the abdominal wall and into the stomach to provide nutrition and hydration). This affected one (#22) of two residents observed for PEG tubes. The facility census was 112. Findings include: Review of Resident #22's medical records revealed an admission date of 04/27/20. Diagnoses included dysphasia (difficulty swallowing), inhalation of food and stroke with left sided weakness. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #22 had impaired cognition, had a feeding tube, and was dependent for feeding. Review of care plan dated 07/10/24 revealed Resident #22 required tube feedings. Interventions included checking feeding tube for placement, and monitoring for infection at the tube site. Observation of Resident #22 on 08/28/24 at 11:53 A.M. with State Tested Nursing Assistant (STNA)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-22 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and review of the dietary staffing schedule, the facility failed to provide sufficient staff to meet the dietary needs of the residents. This had the potential to affect all residents, except Resident #25, #89, and #90, who received nothing by mouth (NPO). The facility census was 109. Findings include: Observation of the breakfast tray line on 04/12/24 at 9:11 A.M., revealed the resident's breakfast was being served in Styrofoam containers with Styrofoam cups. Dietary [NAME] #294 revealed all residents were getting Styrofoam because there was no staff, all the scheduled kitchen staff called off except for her. Observation revealed Business Office Human Resource (HR) Manager #288, Maintenance Director #278, Central Supply #367, Speech Therapist #371, and Director of Activities #322 were on the tray line. No other Dietary staff was observed. Dietary [NAME] #294 was made aware to provide a test tray which would be the last tray served placed on the last cart served. Dietary [NAME] #294 revealed she was unable to test the food on the test tray with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-22 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, resident interviews, and testing of a test tray, the facility failed to ensure food was served that was visually pleasurable and palatable. This had the potential to affect all residents except Resident #25, #89, and #90 who received nothing by mouth (NPO). The facility census was 109. Findings include: Observation and interview on 04/11/24 at 12:22 P.M., revealed Resident #33 was sitting in his room with his lunch tray in front of him. Resident #33 was not eating. Resident #33 revealed the food was horrible and it tasted the same way it looked. Observation of Resident #33's lunch tray revealed an unidentifiable main entrée, carrot squares, a roll and juice. Interview on 04/11/24 between 12:55 P.M. and 4:19 P.M., with Residents #47, #76, and #98 revealed the food was not edible, they had too much pasta, and the food did not taste good. Interview on 04/12/24 between 8:36 A.M. and 4:37 P.M., with Resident #44, #46, #47, #85, #102, #105, and #107, revealed they never liked the way their food tasted, it was horrible, gross, it did not look right,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-22 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and policy review, the facility failed to safely store food and maintain a clean and sanitary kitchen. This had the potential to affect all residents except Resident #25, #89, and #90 who received nothing by mouth (NPO). The facility census was 109. Findings include: Interview on 04/12/24 at 9:32 A.M., with Dietary [NAME] #294 revealed she did not have time to observe the refrigerators with the surveyor. Observation and interview on 04/12/24 at 9:33 A.M., of the walk-in refrigerator with Business Office Human Resources (HR) Manager #288 revealed a large container of partially used potato salad was undated, a partially used container of macaroni and hamburger had no date, multiple preset salads and puddings were on three shelves in small containers, none had dates. There were two large containers of partially used salad dressings with no date. There were large stacks of opened cheese, none were dated. Under the wire racks of food on the floor there were large spills that included food particles and dried multicolored liquid. HR Manager #288…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
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- Potential for harm · Fcited before2024-03-07 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and record review the facility failed to maintain a clean and sanitary kitchen and nursing unit refrigerators. This had the potential to affect all residents except three residents (#6, #19, and #50) who received nothing by mouth. The facility census was 111. Findings Include: Observations on 03/04/24 from 8:00 A.M. to 8:18 A.M. during a tour of the kitchen revealed on the bottom shelf of the prep table across from the walk-in freezer table there was a clear container of bulk sugar with a silver scoop stored inside of it. The blue lid of the sugar container was dirty with food debris, and the shelf itself had various food debris, crumbs, and grease. Behind the prep table there was a silver pipe that ran along the wall which had various food debris and crumbs on it. There was various food debris and crumbs on the floor behind the prep table. Observation of the walk-in cooler revealed a large stain on the floor under the rack next to the door and various food debris, crumbs, small juice containers, and liquid spillage on the floor. Interview with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-07 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, and policy review the facility failed to ensure a clean, sanitary and well maintained environment. This affected 51 residents, 48 who resided on the second floor (#2, #5, #9 #11, #17, #22, #25, #28, #29, #31, #32, #33, #35, #39, #40, #42, #43, #45, #47, #50, #53, #54, #55, #56, #59, #66, #68, #70, #72, #73, #75, #84, #85, #87, #90, #94, #97, #98, #99, #100, #105, #106, #107, #109, #110, #118, #119, and #120) and three who resided on the third floor (#60, #52 and #219). The facility census was 111. Findings Include: 1. Observation of Resident #75's room on 03/04/24 at 10:17 A.M. revealed an entertainment pole that held a screen. The pole down to the base had splattered dried tan colored substance on it. Observation of Resident #75's tube feeding pump and the pole that held the pump revealed dried tan colored substances along the pole and at the base of the pole. Follow-up observation of Resident #75's room on 03/05/24 at 1:48 P.M. revealed the dried tan substance remained on the entertainment and tube feeding poles and there was a hole in the wall…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-07 · tag F0636 — patternAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of the online Resident Assessment Instrument (RAI) manual, the facility failed to ensure admission and annual Minimum Data Set (MDS) assessments were completed timely for seven residents (#39, #55 #66, #76, #98, #129, and #224) of 27 residents reviewed for completed MDS assessments. The facility census was 111. Findings Include: On 03/06/24, review of the medical record for Resident #39 revealed an incomplete annual MDS assessment dated [DATE]. On 03/06/24, review of the medical record for Resident #55 revealed an incomplete annual MDS assessment dated [DATE]. On 03/06/24, review of the medical record for Resident #66 revealed an incomplete annual MDS assessment dated [DATE]. On 03/06/24, review of the medical record for Resident #76 revealed an incomplete annual MDS assessment dated [DATE]. On 03/06/24, review of the medical record for Resident #98 revealed an incomplete annual MDS assessment dated [DATE]. On 03/06/24, review of the medical record for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-07 · tag F0638 — patternAssure that each resident’s assessment is updated at least once every 3 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of the online Resident Assessment Instrument (RAI) manual, the facility did not ensure quarterly MDS assessments were completed timely for four residents (#19, #72, #85, and #87) of 27 residents reviewed for completed MDS assessments. The facility census was 111. Findings Include: On 03/06/24, review of the medical record for Resident #19 revealed an incomplete quarterly MDS assessment dated [DATE]. On 03/06/24, review of the medical record for Resident #72 revealed an incomplete quarterly MDS assessment dated [DATE]. On 03/06/24, review of the medical record for Resident #85 revealed an incomplete quarterly MDS assessment dated [DATE]. On 03/06/24, review of the medical record for Resident #87 revealed an incomplete quarterly MDS assessment dated [DATE]. Interview on 03/06/24 at 3:32 P.M. with MDS coordinator/Licensed Practical Nurse #380 revealed there was not enough staff to timely complete and transmit the MDS assessments. Many of the MDS…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-07 · tag F0640 — patternEncode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and review of the online Resident Assessment Instrument (RAI) manual, the facility failed to electronically transmit encoded, accurate, and complete Minimum Data Set (MDS) data to the Centers for Medicare and Medicaid Services (CMS) system within 14 days of completing the assessment. This affected 22 residents (#4, #13, #29, #33, #41, #42, #43, #48, #55, #60, #61, #63, #72, #75, #76, #77, #87, #93, #96, #98, #107, and #219) of 31 residents reviewed for submitted MDS assessments. The facility census was 111. Findings Include: On 03/06/24, review of the medical record for Resident #4 revealed a quarterly MDS assessment dated [DATE] had not been transmitted. On 03/06/24, review of the medical record for Resident #13 revealed an annual MDS assessment dated [DATE] had not been transmitted. On 03/06/24, review of the medical record for Resident #29 revealed an annual MDS assessment dated [DATE] had not been transmitted. On 03/06/24, review of the medical record for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-03-07 · tag F0924 — patternPut firmly secured handrails on each side of hallways.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure handrails were securely affixed to the walls. This had the potetntial to affect all 48 residents that resided on the second floor (#2, #5, #9 #11, #17, #22, #25, #28, #29, #31, #32, #33, #35, #39, #40, #42, #43, #45, #47, #50, #53, #54, #55, #56, #59, #66, #68, #70, #72, #73, #75, #84, #85, #87, #90, #94, #97, #98, #99, #100, #105, #106, #107, #109, #110, #118, #119, #120). The facility census was 111. Findings Include: Observation on 03/04/24 at 12:11 P.M. revealed the handrail located in the hallway outside of Resident #55 and Resident #75's room was not completely attached to the wall. Interview on 03/04/24 at 12:33 P.M. with State Tested Nurse Aide (STNA) #373 verified the observation. Observation on 03/04/24 at 12:12 P.M. revealed the handrail was broken by the women's tub room on the second floor that was under construction. Observation on 03/04/24 at 12:12 P.M. revealed the handrail was broken by Resident #9's room. Observation and interview on 03/04/24 at 12:31 P.M. with Licensed Practical Nurse #302 verified…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-07 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, the facility failed to ensure dignity was respected regarding emptying portable bedside commode. This affected one (Resident #371) of one resident reviewed for dignity. The facility census was 111. Findings Include: Review of the medical record revealed Resident #371 was admitted to the facility on [DATE] and readmitted after a hospitalization on 02/25/24 with diagnoses including end-stage renal disease, chronic kidney disease, alcohol cirrhosis, right lower leg cellulitis, [NAME] Parkinson [NAME] syndrome, and gastric bypass surgery. Upon return to the facility, Resident #371 received antibiotic therapy due to a diagnosis of Clostridium difficile (causes mild to moderate watery diarrhea). Resident #371 was provided with a portable bedside commode to accommodate the need for easy access to the bathroom due to frequent loose stools. Observation on 03/04/24 at 12:10 P.M. revealed Resident #371 was in her room, seated on the side of the bed near the head of the bed. Near…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-07 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility investigation, and interview the facility failed to ensure timely physician notification after a resident sustained a scald burn. This affected one resident (#39) of six residents (#39, #55, #66, #77, #98, and #221) reviewed for accidents. The facility census was 111. Findings Include: Review of the medical record for Resident #39 revealed an initial admission date of 03/06/19. Diagnoses included muscle weakness, diabetes mellitus, and systemic lupus erythematosus. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #39 had intact cognition, no behaviors, and no skin issues. Review of the skin/wound note dated 01/30/24 timed 7:29 P.M. revealed upon exiting the elevator Resident #39 approached the nurse and asked the nurse to look at her thigh. The nurse observed blisters and burn areas to the right thigh. The nurse asked Resident #39 what happened, and the resident stated she was in bed for the night and asked one of the aides to warm up her…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-03-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolatedProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview, and policy review, the facility failed to ensure residents who were dependent for activities of daily living (ADL) received nail care. This affected one resident (#75) of two residents (#19 and #75) reviewed for ADLs. The facility census was 111. Findings Include: Review of the medical record for Resident #75 revealed an admission date of 07/12/22. Diagnoses included stroke, muscle weakness, and contractures. Review of the plan of care revised 07/21/23 revealed Resident #75 had an ADL self-care performance deficit related to weakness, contracture, wounds, and pain. Interventions included check nail length and trim and clean on bath day and as necessary. Report any changes to the nurse. Review of the quarterly minimum data set (MDS) assessment dated [DATE] revealed Resident #75 had intact cognition and was dependent on staff for personal hygiene. Observation of Resident #75 on 03/04/24 at 10:17 A.M. revealed the resident's nails were long and dirty with black debris…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-07 · tag F0685 — isolatedAssist a resident in gaining access to vision and hearing services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and review of a shipping receipt, the facility failed to provide corrective eye glasses in a timely manner. This affected one (Resident #37) of one resident reviewed for vision services. Findings Include: Review of medical record for Resident #37 revealed an admission date of 11/11/21. Diagnoses included chronic obstructive pulmonary disease and chronic kidney disease. The resident had intact cognition. Interview on 03/04/24 at 9:30 A.M. with Resident #37 revealed he had an eye exam in 2023 and ordered glasses. Resident #37 had not received the glasses nor had he heard from staff regarding the glasses. Interview on 03/06/24 at 11:06 A.M. with Social Services (SS) #338 revealed Resident #37's eye glasses were in the back room of SS #338's office. SS #338 was not sure why Resident #37 had not been given the glasses. SS #338 had no information related to when the eye glasses were delivered to the facility. Interview on 03/06/24 at 11:32 A.M. with Optometrist #446, who completed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-07 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interview, and policy review the facility failed to ensure pharmacy recommendations were addressed in a timely manner. This affected two residents (#55 and #221) of five residents (#55, #77, #80, #92, and #221) reviewed for unnecessary medications, psychotropic medications, and medication regimen review. The facility census was 111. Findings Include: 1. Review of the medical record for Resident #55 revealed an admission date of 05/21/19. Diagnoses included disorder of central nervous system, quadriplegia, anoxic brain injury, delusional disorders, traumatic brain injury, mood disorder, and anxiety disorder. Review of the Pharmacist's Recommendation to Prescriber form dated 02/16/23 revealed Resident #55 was currently receiving Lexapro 20 milligrams (mg) daily. The form indicated within the first year in which a resident was admitted on a psychotropic medication or after the prescribing practitioner had initiated a psychotropic medication, the facility must attempt a gradual dose reduction (GDR) in two separate quarters (with at least one month between the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-07 · tag F0758 — failed to limit and justify psychotropic drugs — isolatedImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review the facility failed to ensure a rationale for extending an as needed psychotropic medication beyond 14 days was documented in the resident's medical record and failed to monitor for side effects of psychotropic medication use. This affected one resident (#221) of five residents (#55, #77, #80, #92, and #221) reviewed for unnecessary medications and psychotropic medications. The facility census was 111. Findings Include: Review of the medical record for Resident #221 revealed an admission date of 10/26/22. Diagnoses included dementia with behavioral disturbance, psychosis, delusional disorders, hypertension, and schizoaffective disorder. Review of the quarterly minimum data set (MDS) assessment dated [DATE] revealed Resident #221 had severely impaired cognition, had physical behaviors during one to three days of the seven day look back period, and received antipsychotic medications routinely. Review of the plan of care dated 01/19/24 revealed Resident #221 used…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-03-07 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation and interview the facility failed to provide meals according to preferences and/or food allergies. This affected one (Resident #37) of five residents observed for meals. Findings Include: Review of medical record for Resident #37 revealed an admission date of 11/11/21. Diagnoses included chronic obstructive pulmonary disease and chronic kidney disease. The resident had intact cognition. Review of the nutritional assessment dated [DATE] revealed Resident #37 had allergies to asparagus, mint, apples, and intolerance to dairy. Resident #37 stated allergy to eggs was not an allergy. Interview on 03/04/24 at 9:30 A.M. with Resident #37 revealed staff brought him food that he was allergic to. Resident #37 stated he could only eat egg whites because regular eggs made his throat feel funny and he could not have milk. Resident #37 stated he kept telling staff that he could not eat regular eggs and milk but staff kept serving him scrambled eggs and whole or two percent milk. Observation…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-01-17 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, resident interviews, staff interviews, record review, and review of food committee notes, the facility failed to ensure food was served at the preferred temperature and was palatable. This had the potential to affect all residents except Resident #27, #95, and #96 who received nothing by mouth (NPO). The facility census was 113. Findings include: Record review of the food committee meeting dated 11/02/23 at 2:30 P.M., revealed concerns by residents to Dietary Manager #351 which included staff needed more training, concerns with how food gets to residents, burgers are not good, oatmeal was runny, pancakes were hard, and soups were cold. Observation and interview on 01/09/24 12:50 P.M., revealed dietary [NAME] #272 plated the lunch meal from a steam table in the kitchen. As [NAME] #272 plated the vegetables, observation with Dietary Manager #351 revealed [NAME] #272 quickly scooped the undrained vegetables (with the watery liquid the vegetables were cooked in), onto each plate saturating all food items. As the tray line neared an end, the surveyor requested a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-01-17 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview, and policy review, the facility failed to safely store food and maintain a clean and sanitary kitchen and follow up on dietitian sanitation audits. This had the potential to affect all residents except Resident #27, #95, and #96 who received nothing by mouth (NPO). The facility census was 113. Findings include: Observation and interview on 01/09/24 at 11:06 A.M., with Dietary Manager #351 of the kitchen revealed the burners on the stove top had a large amount of charred black build up on each burner. Overflow of charred spilled food items were on the stove below the burners. Under the fryer and grill on the floor located next to the stove was a large amount of grease and dirt build up. Black and brown French fries and food crumbs were throughout the thick grease build up. Inside the fryer was black oil covered with floating food particles including blackened French fries. The food steamer door was very oily, the shelves had a buildup of oil debris and food particles. The convection oven also had a large amount of grease and particle build up.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-01-17 · tag F0850 — failed to provide social-work services — widespreadHire a qualified full-time social worker in a facility with more than 120 beds.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on personnel file review and staff interview, the facility failed to employ a qualified social worker on a full-time basis as required. This had the potential to affect all 113 residents residing in the facility. The facility census was 113. Findings include: Interview on 01/09/24 at 10:16 A.M., with Social Worker Designee (SWD) #238 revealed she was not a licensed social worker (LSW). SWD #238 revealed she worked with all the residents in the facility, she was the only SWD and there was no LSW employed at the facility. SWD #238 revealed she had no prior experience in long term care as a social worker prior to starting at this facility and revealed she received no training by a LSW during employment at the facility. Interview on 01/09/24 at 10:32 A.M., with the Administrator confirmed the facility was certified and licensed for 150 beds. The Administrator confirmed the facility did not employ a LSW and had not employed a LSW for over two years. The Administrator confirmed he was aware the facility was required to employ a LSW based on the number of beds the facility had.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-01-17 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and review of the facility policy, the facility failed to secure medications on a secured behavioral unit where 45 residents resided. This had the potential to affect 31 (#37, #42, #103, #4, #11, #107, #3, #80, #23, #26, #100, #21, #19, #45, #88, #60, #16, #31, #71, #5, #99, #115, #90, #75, #94, #69, #32, #91, #13, #49, and #56) independently mobile residents of 45 residents residing on the unit. The facility census was 113. Findings include: Observation on 01/09/24 at 1:13 P.M., on the third-floor behavioral unit revealed the medication cart, located near the nurses station, was unlocked and unattended. Observation revealed multiple residents were wandering near and around the nurses station. Unit Manager #273 was made aware and confirmed the medication cart with multiple residents medications, was left unsecured and unattended. Interview at the time of the observation, Licensed Practical Nurse (LPN) #317 returned to the medication cart and confirmed she left the cart unlocked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-17 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, staff interviews and policy review, the facility failed to complete wound care per the physician orders. This affected one (#5) of three residents reviewed for wound care. The facility census was 113. Findings include: Review for Resident #5's medical record revealed an admission date of 10/26/22. Diagnoses included dementia, and unspecified psychosis. Record review of the Modification of Interim Payment Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #5 was severely cognitively impaired. Resident #5 was dependent on staff for activities of daily living. Review of the care plan for Resident #5 dated 01/02/24 revealed Resident #5 had potential for pressure ulcer and other skin integrity issue development related to weakness, incontinence, and impaired mobility. Resident #5 had a left lower leg skin tear. Interventions included to administer treatments as ordered and monitor for effectiveness. Review of the physician order revised 01/05/24 for Resident #5…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-17 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, record review, and policy review, the facility failed to provide timely incontinence care for a resident. This affected one (#86) of three residents reviewed for incontinence care. The facility census was 113. Findings include: Review for Resident #86's medical record revealed an admission date of 06/26/23. Diagnoses included heart failure, muscle weakness, failure to thrive, and cognitive communication deficit. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #86 was severely cognitively impaired. Resident #86 required extensive assistants of two persons with bed mobility, transfers, extensive assistants of one for toilet use and personal hygiene. Resident #86 was always incontinent of bowel and bladder. Review of the care plan dated 12/20/23 revealed Resident #86 had bladder incontinence related to vascular dementia and impaired mobility. Interventions included Check Resident #86 every two hours and as needed for incontinence. Wash…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-17 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, staff interview and record review, the facility failed to maintain accurate medical records for residents. This affected two (#5 and #65) of five medical records reviewed. The facility census was 113. Findings include: 1. Review for Resident #5's medical record revealed an admission date of 10/26/22. Diagnoses included dementia, and unspecified psychosis. Review of the physician order dated 01/05/24, for Resident #5 revealed an order to clean the left lower leg with normal saline, pat dry, apply xeroform, an abdominal dressing (ABD) and kerlix every day shift. Observation on 01/08/24 at 2:53 P.M., with Wound Care Nurse/Registered Nurse (RN) #257 and Assistant Director of Nursing (ADON) #273 complete wound care for the wound on Resident #5's left lower leg revealed the old dressing on Resident #5's wound to the left lower leg was dated 01/04/24. ADON #273 removed the old dressing and confirmed the dressing was dated 01/04/24. ADON #273 revealed they probably got behind and forgot, they probably thought the wound nurse would look at it Monday anyway. Review of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-02-04 · tag F0684 — failed to provide proper treatment and quality of care — widespreadProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and policy review the facility failed to ensure monthly weights and/or weights on newly admitted residents were obtained in a timely manner and did not ensure residents with specialized weight orders were obtained according to the physician orders. This affected all residents in the facility excepts for two (Resident's #10 and #52) who were documented as refusing to be weighed in the facility. The facility census was 81. Findings include: The facility Administrator was asked for a list of residents who were dependent on enteral tube feeding for their main source of nutrition and hydration. The list identified eight residents (Resident's #1, #2, #3, #21, #26, #40, #56 and #66). Review of the medical records for weights for these eight residents revealed Resident #21 had not been weighed since 10/29/21, Resident #1 had not been weighed since 11/16/21, Resident's #3 and #40 had not been weighed since 11/22/21, and Resident's #2, #26, #56 and #66 had not been weighed since 12/04/21.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-02-04 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, staff interview, resident interview, review of the staffing schedules, review of the staffing tool and policy review, the facility failed to maintain staffing levels to adequately meet the needs of the residents. This had the potential to affect all 81 residents residing in the facility. Findings include: 1.Record review was conducted for Resident #66 who was admitted to the facility on [DATE] with diagnoses including multiple sclerosis, unstageable pressure ulcer (obscured full-thickness skin and tissue loss) of the left heel, mild protein calorie malnutrition, functional quadriplegia, chronic osteomyelitis of the right ankle and foot, anxiety, major depression, dementia, gastrostomy, and tremor. Resident #66's mother was his legal guardian. Review of the physician's order dated 09/09/21 revealed Resident #66 was 100 percent (%) dependent on enteral tube feeding formula, Isosource 1.5 continuous at 80 milliliters (ml) per hour with a 150 ml water flush every four hours for his only source…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-02-04 · tag F0727 — failed to provide required RN coverage — widespreadHave a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview the facility failed to ensure the services of a Registered Nurse (RN) for at least eight consecutive hours a day, seven days a week as required. This had the potential to affect all 81 residents residing in the facility. Findings include: Review of the posted nursing staff information and staff schedule revealed on 01/22/22 and 01/23/22 there was no RN present working in the facility. Interview on 01/25/22 at 2:00 P.M. with Nursing Staff Scheduler (NST) #173 verified the facility did not have a RN on duty in the facility on 01/22/22 and 01/23/22. Interview on 01/26/22 at 2:35 P.M. with the Director of Nursing (DON) revealed there was always an on-call RN when one was not in the building. The DON revealed sometimes the facility had a RN in the building and sometimes the facility did not. This deficiency substantiates Complaint Numbers OH00114399 and OH00114239.
- Potential for harm · Fcited before2022-02-04 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interviews the facility failed to date open insulin vials and aerosol inhalers for six (Resident's #8, #9, #25, #28, #31 and #65) and failed to ensure loose unidentifiable/unsecured medications in the medication carts were disposed of properly. This had the potential to affect all 81 residents residing in the facility. Findings include: Observations on 01/26/22 at 9:45 A.M. of the medication cart on the third floor revealed opened and undated Combivent inhalers for Resident's #25 and #28 and 29 unidentifiable/unsecured medications lying on the bottom of drawers. Interview during the observations, Licensed Practical Nurse (LPN) #170 verified all observations. Observations on 01/26/22 at 10:00 A.M. of medication cart on the third floor revealed opened undated vials of Lispro and Lantus with no name of the resident they belonged to. Continued observations revealed opened undated vials of Novolog for Resident's #8 and #31 and 37 loose unidentifiable/unsecured medications lying on the bottom of drawers. Interview during the observations, LPN #144 verified all…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-02-04 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview the facility failed to employ dietary staff who could demonstrate competence in how to properly run a high temperature dish machine. This had the potential to affect all residents receiving meals from the kitchen except for six (Resident's #1, #2, #21, #26, #56 and #66) who did not receive food by mouth. The facility census was 81. Findings include: Observation on 01/25/22 at 9:50 A.M. of Dietary Aide (DA) #169 using the dish machine to wash dishes revealed she was working both sides of the high temperature dish machine loading the dirty dishes and with the same gloved hands catching and putting away the clean dishes. She did not wash her hands nor change gloves at any time during the observation. When asked by the surveyor if that was how she usually does the dishes, she remarked if she was doing dishes without anyone helping that was how she washed the dishes. When asked if she had checked and recorded the dish machine wash and rinse temperatures before she started doing the dishes, she said she did not take the temperatures. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-02-04 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview the facility failed to ensure sufficient dietary staffing to provide meals to the residents in a timely manner. This affected all residents except six (Resident's #1, #2, #21, #26, #56 and #66) who received nothing by mouth. The facility census was 81. Findings include: Record review was conducted of the undated facility documented titled Meal Times provided by Dietary Manager (DM) #156. The meal times were listed for the second floor for breakfast at 7:45 A.M., lunch 11:45 A.M., and dinner at 4:45 P.M. For the third floor the meal times were breakfast 8:30 A.M., lunch 12:30 P.M., and dinner 5:30 P.M. Record review of the Facility Assessment, dated 05/05/21, revealed there was no representative from dietary included in the development of the staffing plan for dietary services. The average daily census listed on the assessment was 89. The total number of dietary staff needed was indicated as eight staff at 64 hours per day plus one part-time dietitian or other clinically qualified staff. Review of the dietary staffing schedule dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-02-04 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview the facility failed to ensure food was stored, prepared, and served under sanitary conditions. This affected all residents in the facility except for six (Resident's #1, #2, #21, #26, #56 and #66) who received no food by mouth. The facility census was 81. Findings include: Observations of the kitchen began on 01/24/22 at 8:29 A.M. revealing two large, approximately 30-inch diameter wall mounted circular fans in the dish room were heavily coated with dust on the blades and both sides of the blade covers. The fans were positioned to blow in the direction of the clean side of the dish machine. Observation on 01/25/22 at 9:50 A.M. of Dietary Aide (DA) #169 using the dish machine to wash dishes. She was working both sides of the high temperature dish machine loading the dirty dishes and with the same gloved hands catching and putting away the clean dishes. When asked by the surveyor if that was how she usually does the dishes, DA #169 remarked if she was doing dishes without anyone helping that was how she washed the dishes. When asked…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-02-04 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, the facility failed to ensure the facility assessment was accurate and contained all required information. This had the potential to affect all 81 residents residing in the facility. Findings include: Review of the facility assessment revealed it did not contain the following required information: • The staffing plan information contained in the assessment was inaccurate and did not provide a clear definitive plan to address resident census and acuity needs. • Contracts, memorandums of understanding, or other agreements with third parties to provide services or equipment to the facility during both normal operations, and emergencies were noted to not include agency staffing. Interview on 01/26/22 at 2:35 P.M. with the Director of Nursing (DON) verified the facility assessment did not contain all of the required information as noted above.
- Potential for harm · F2022-02-04 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview the facility failed to ensure the quality assurance (QA) committee meet at least quarterly as required and failed to ensure the medical director attended the QA committee meetings as required. This had the potential to affect all 81 residents residing in the facility. Findings include: Review of the facility QA sign in sheets from January through December 2021 revealed the facility held QA meetings on 10/18/21, 11/15/21 and 12/12/21. The facilities medical director did not attend any of the meetings. No other sign in sheets for QA meetings were provided by the facility from January through December 2021. Interview on 02/02/22 at 10:07 A.M. with the Administrator verified the lack of quarterly QA meetings and medical director attendance for January through December 2021.
- Potential for harm · F2022-02-04 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review, and Centers for Disease Control and Prevention (CDC) guidance review the facility failed to implement infection control practices on proper use of personal protective equipment (PPE). This had the potential to affect all 81 residents residing in the facility. Findings include: Interview on 01/24/22 at 8:54 A.M. with Licensed Practical Nurse (LPN) #175 revealed the facility currently had no COVID-19 positive residents in the building. Observation at this time of the double doors to the COVID-19 unit revealed the doors were opened and the zipper to the plastic partition was unzipped. LPN #175 stated the residents back on that unit were all cleared. Observation of LPN #175 revealed he was wearing a N95 mask over a surgical mask. LPN #175 stated he had left but had to come back up to the nursing unit to chart and that was why he had the N95 mask over his surgical mask. LPN #175 stated he knew the proper way to wear a N95 mask. Observation on 01/24/22 at 9:04 A.M. of Assistance Director of Nursing (ADON) #119 revealed her wearing a surgical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2022-02-04 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and interview the facility failed to ensure the plate warmer and pellet warmer in the kitchen were maintained in proper and safe manner. This had the potential to affect all residents in the facility except for six (Resident's #1, #2, #21, #26, #56 and #66) who received no food by mouth. The facility census was 81. Findings include: Observation during the initial kitchen tour on 01/24/22 at 8:30 A.M. revealed a three-column plate warmer with red tape over two of the three columns designed to hold and heat stacks of plates. In addition, a two-column pellet warmer designed to hold stacks of stainless-steel pellets was not heating properly in one column. These findings were reported and verified by Dietary [NAME] (DC) #190 who was present in the kitchen at the time of the tour. Interview was conducted on 01/11/22 at 10:11 A.M. with Dietary Manager (DM) #156 who verified the pellet warmer and plate warmer did not operate properly. Observation of the lunch meal service on 01/26/22 at 11:35 A.M. revealed the plate warmer and pellet warmer were being used by Dietary…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2022-02-04 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview the facility failed to maintain a clean and sanitary environment. This had the potential to affect all 81 residents residing in the facility. Findings include: 1. Observation of the third-floor dining room on 01/24/22 at 12:30 P.M. revealed the following: • Multiple areas of leftover food debris on the floor from the morning meal. • The light fixtures above resident seating areas contained multiple dead bugs. • Multiple chairs in the dining room were noted to be torn and dirty. Housekeeper #171 verified the condition of the dining room during an interview on 01/24/22 at 12:35 P.M. 2. Observation of the third-floor shower room on 01/25/22 at 11:00 A.M. with the Administrator revealed the following: • Upon entrance to the shower room a strong fecal odor was noted. • Observation of the toilet next to the shower area revealed the toilet was covered with a trash receptacle lid. Upon removing the lid, the toilet was noted to be almost filled with saturated adult briefs that contained urine, fecal matter, and other unknown substances. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-04 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, the facility failed to ensure grievance/complaints brought forth in Resident Council were addressed timely and appropriately. This affected ten (Resident's #8, #10, #46, #60, #69, #181, #182, #183, #184 and #185) of ten residents reviewed for grievances. The facility census was 81. Findings include: Review of the Resident Council meeting minutes from 01/20/21, 02/26/21, 03/25/21, 04/29/21, 05/26/21, 06/23/21, 07/28/21, 08/11/21, 09/22/21, 10/27/21, 11/24/21 and 12/29/21 attended by Resident's #8, #10, #46, #60, #69, #181, #182, #183, #184 and #185 revealed no evidence that resident complaints and concerns brought forth by the resident council were addressed timely or appropriately. Review of the Resident Council meeting minutes revealed the facilities documented follow-up to all concerns was the repeated phrase each month stating, All concerns were addressed and resolved from previous month, as evidenced by staff reading concern log during Council Meeting. No other documented evidence of follow-up was noted. Interview on 01/26/22 at 11:05…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-04 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, record review, resident and staff interviews, and policy review the facility failed to provide adequate activities of daily living (ADL) assistance for five (Resident's #15, #16, #18, #67 and #71) of five residents reviewed for ADL care for dependent residents. The facility census was 81. Findings include: 1. Review of the medical record revealed Resident #16 was admitted to the facility on [DATE] with diagnoses including Alzheimer's disease, muscle weakness, and acquired absence of the left eye. Review of the most recent Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #16 was alert with cognitive impairment and required assistance of at least one staff for ADL care including personal hygiene. Observations on 01/24/22 at 11:13 A.M., 01/25/22 at 3:19 P.M., and 01/26/22 at 10:15 A.M., revealed Resident #16 lying in bed with facial hair on her chin. Review of the tasks section of the electronic medical record revealed Resident #16 had personal hygiene performed on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2022-02-04 · tag F0679 — failed to provide activities — patternProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the activity calendar, observations and interviews the facility failed to provide activities to meet the interests of the third-floor residents. This affected seven (Resident's #11, #71, #61, #7, #20, #24 and #36) had the potential to affect all 39 (Resident's #3, #6, #7, #11, #12, #15, #16, #17, #20, #22, #23, #24, #26, #27, #29, #31, #32, #34, #35, #36, #37, #39, #40, #41, #44, #49, #50, #54, #55, #58, #61, #63, #65, #68, #71, #72, #76, #77 and #283) residing on the third-floor of the facility reviewed for activities. The facility census was 81. Findings include: Review of the medical record for Resident #11 revealed an admission date of 11/26/19 with diagnoses including heart failure, severe protein-calorie malnutrition, adult failure to thrive, and granulomatous disorder of the skin. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment, dated 01/06/22, revealed Resident #11 had impaired cognition. Review of plan of care dated 09/27/21 revealed Resident #11 had little or no…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-04 · tag F0804 — failed to serve food at safe, palatable temperature — patternEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interviews the facility did not ensure food was served at palatable temperatures affecting Resident's #8, #10, #28, #50, #52, #57, #60 and #73 who were reviewed for food and had the potential to affect all residents in the facility except for six (Resident's #1, #2, #21, #26, #56 and #66) who received no food by mouth. The facility census was 81. Findings include: 1. Observation of the lunch meal service on 01/26/22 at 11:35 A.M. revealed the heat retention system being used in the kitchen to keep the food warm besides the steam table was a plate warmer, pellet warmer, thermal bases, thermal domes to cover the plates, and enclosed meal delivery carts. The plate warmer and pellet warmers needed repair and did not heat as both should. The surveyor observed only one of three columns on the plate warmer were working and only one side of the two-column pellet warmer got hot to touch. This was verified at the time of the observation by Dietary Aide (DA) #162 who was loading pellets onto the thermal bases and DA #158 who was putting the food on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2022-02-04 · tag F0842 — failed to keep accurate, complete medical records — patternSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff interview and facility self-reported incident review, the facility failed to ensure a complete and accurate medical record for five (Resident's #2, #21, #47, #66 and #75) of 22 resident records reviewed. The facility census was 81. Findings include: 1. Record review was conducted for Resident #66 who was admitted to the facility on [DATE] with diagnoses including multiple sclerosis, unstageable pressure ulcer (obscured full-thickness skin and tissue loss) of the left heel, mild protein calorie malnutrition, functional quadriplegia, chronic osteomyelitis of the right ankle and foot, anxiety, major depression, dementia, gastrostomy, and tremor. Resident #66's mother was his legal guardian. Review of a physician's order dated 09/09/21 revealed Resident #66 was 100% dependent on enteral tube feeding formula Isosource 1.5 continuous at 80 milliliters per hour with a 150-milliliter water flush every four hours for his only source of nutrition and hydration. An order dated 07/30/21 read to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-04 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and observation the facility failed to ensure staff always wore easily identifiable name badges and failed to ensure Resident #52 was able to use her choice of blood glucose monitoring device without unnecessary interruption. This affected three (Resident's #52, #38 and #57) of 32 residents reviewed for dignity. The census was 81. Findings include: 1. Review of the medical record revealed Resident #52 was admitted to the facility on [DATE] with diagnoses including diabetes mellitus type two, stroke, and hemiplegia affecting the right side of her body. The Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #52 had no cognitive impairment. A physician's order dated 11/22/21 indicted Resident #52 was to have a Freestyle Libre 14-day glucose sensor to inject one on the back of her arm every two weeks on Thursday for monitoring her blood sugars. Review of the Medication Administration Record (MAR) dated 01/01/22 to 01/31/22 revealed on Thursday 01/06/22 the sensor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-04 · tag F0557 — isolatedHonor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview the facility failed to allow Resident #52 to have a personal refrigerator in her room. This affected one (Resident #52) of three (Resident's #21, #52 and #71) residents reviewed for personal property. The facility census was 81. Findings include: Review of the medical record revealed Resident #52 was admitted to the facility on [DATE] with diagnoses including diabetes mellitus type two, stroke, and hemiplegia affecting the right side of her body. The Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #52 had no cognitive impairment, and she was independent in her room using a wheelchair. Resident #52 lived on the secured third floor of the facility until moving downstairs to the unsecured unit on 07/15/21. The plan of care with a date initiated of 07/09/21 revealed Resident #52 had hoarding behaviors, but the plan of care was silent regarding concerns about a refrigerator. Review of the progress notes dated 10/19/21 and 11/02/21 authored by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-04 · tag F0561 — failed to honor residents' choices — isolatedHonor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and policy review the facility failed to ensure request for personal care needs were honored. This affected two (Resident's #15 and #28) of two residents reviewed for choices. The facility census was 81. Findings include: 1. Record review of Resident #28 revealed an admission date of 11/11/21. Diagnoses included congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD), and lymphedema. Review of the admission Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #28 had intact cognition and required extensive assistance of one staff for personal hygiene. Review of the plan of care revised on 01/24/22 for Resident #28 activities of daily living (ADL) self-care performance deficit. Interventions included Resident #28 required one staff participation with personal hygiene and oral care. Interview on 01/24/22 at 12:01 P.M. with Resident #28 stated he asked to be shaved and it hadn't happened. Observation of Resident #28 revealed a long,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-04 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review and policy review the facility failed to ensure Resident #21's Power of Attorney (POA) was notified of a change in condition and hospital transfers. This affected one (Resident #21) of three (Resident's #21, #42, and #75) reviewed for change in condition. The facility census was 81. Findings include: Review of the medical record for Resident #21 revealed an initial admission date of 04/27/20. Diagnoses included gastrostomy, heart failure, chronic obstructive pulmonary disease (COPD), dependence of supplemental oxygen, paraplegia, hemiplegia, and hemiparesis of left non-dominate side following a stroke, and neuromuscular dysfunction of bladder. Review of the annual Minimum Data Set (MDS) 3.0 assessment, dated 10/27/21, revealed Resident #21 had intact cognition. Review of the nurses' notes dated 12/25/21 at 6:24 A.M. revealed Resident #21 was in bed resting, was short of breath (S.O.B.) and observed with a pulse oxygen (SpO2) level of 85%. Resident #21's temperature was 100.7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-04 · tag F0623 — isolatedProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure transfer notices were provided as required for two (Resident's #21 and #42) of two residents reviewed for hospitalizations. The facility census was 81. Finding include: 1.Review of the medical record for Resident #21 revealed an initial admission date of 04/27/20. Diagnoses included gastrostomy, heart failure, chronic obstructive pulmonary disease (COPD), dependence of supplemental oxygen, paraplegia, hemiplegia, and hemiparesis of left non-dominate side following a stroke, and neuromuscular dysfunction of bladder. Review of the annual Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #21 had intact cognition. Further review of Resident #21's medical record revealed he was transferred to the hospital on [DATE], 12/25/21, and 01/21/22. Review of copies of the Notice of Bed Hold/Transfer Policy for Resident #21 dated 11/21/21, 12/25/21, and 01/21/22 revealed the notices were not signed by Resident #21 or his representative. The…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2022-02-04 · tag F0625 — isolatedNotify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure bed hold notices were provided as required in written form for two (Resident's #21 and #42) of two residents reviewed for hospitalizations. The facility census was 81. Finding include: 1. Review of the medical record for Resident #21 revealed an initial admission date of 04/27/20. Diagnoses included gastrostomy, heart failure, chronic obstructive pulmonary disease (COPD), dependence of supplemental oxygen, paraplegia, hemiplegia, and hemiparesis of left non-dominate side following a stroke, and neuromuscular dysfunction of bladder. Review of the annual Minimum Data Set (MDS) 3.0 assessment, dated 10/27/21, revealed Resident #21 had intact cognition. Further review of Resident #21's medical record revealed he was transferred out to the hospital on [DATE], 12/25/21, and 01/21/22. Review of copies of the Notice of Bed Hold/Transfer Policy for Resident #21 dated 11/21/21, 12/25/21, and 01/21/22 revealed no explanation of why or where Resident #21 was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2022-02-04 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview and policy review, the facility failed to ensure weights were obtained for Resident #21 to ensure an accurate re-admission nutritional assessment for a tube fed resident. This affected one (Resident #21) of two (Resident's #21 and #66) reviewed for tube feeding. The facility census was 81. Findings include: Review of the medical record for Resident #21 revealed an initial admission date of 04/27/20. Diagnoses included gastrostomy, heart failure, chronic obstructive pulmonary disease (COPD), dependence of supplemental oxygen, paraplegia, hemiplegia, and hemiparesis of left non-dominate side following a stroke, and neuromuscular dysfunction of bladder. Review of the plan of care dated 11/12/21 revealed Resident #21 had a nutrition problem or potential nutrition problem related to enteral nutrition needs, swallowing difficulty, and history of significant change in weight. Intervention included monitor weights as ordered. Review of the annual Minimum Data Set (MDS) 3.0 assessment,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2020-01-15 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and policy review, the facility failed to ensure the kitchen was maintained in a clean and sanitary manner. This had the potential to affect 121 out of 123 residents who received meals from the facility's kitchen. Two Residents (#34 and #89) received nothing by mouth. The facility census was 123. Findings include: A tour of the kitchen was conducted on 01/12/20 with the Dietary Aide (DA) #90 from 8:35 A.M. through 8:49 A.M. Observation of the kitchen at the time of the tour revealed food residue was on the plate warmer and meat residue on the slicer blade. The dish machine area revealed the baseboard peeling off the wall in the dish room, food residue on the drain board of the dish machine where the clean dishes dry, and the dish room and kitchen had food and pieces of paper on the floor. This was verified by DA #90 at the time of observation. Interview with Registered Dietitian (RD) #162 on 01/13/20 at 11:30 A.M. revealed she does kitchen sanitation audits monthly. Review of the kitchen policy titled Cleaning, dated 2015, revealed all equipment, food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-01-15 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure the Minimum Data Set (MDS) was coded correctly for Residents #36, #75 and #110. This affected three of 24 residents sampled. The facility census was 123. Findings include: 1. Resident #36 was admitted to the facility on [DATE] with diagnoses including atrial flutter, dysphagia, syncope and collapse. Review of the current physicians orders for Resident #36 revealed an order for Tylenol 500 milligrams (mg) twice a day for pain. Review of the section J of the most recent MDS assessment dated [DATE] revealed the facility answered no to the question is the resident on a scheduled pain medication regimen. MDS Nurse #121 verified the inaccurate coding of the MDS during an interview on 01/15/20 at 10:15 A.M 2. Resident #75 was admitted to the facility on [DATE] with diagnoses including dementia, epilepsy and major depressive disorder. Review of the section P of the quarterly MDS assessment dated [DATE] revealed the facility marked 1 next to limb…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2020-01-15 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and review of the pureed food policy, the facility failed to serve pureed foods at a smooth consistency for safe swallowing. This affected 14 of 14 Residents (#10, #16, #23, #24, #31, #38, #51, #52, #56, #60, #61, #63, #75 and #91) who were prescribed a pureed diet of 153 residents who consumed meals from the facility's kitchen. Two Residents (#34 and #89) received nothing by mouth. The facility census was 123. Findings include: Observation of the tray line on 01/13/20 from 11:30 A.M. to 12:27 P.M. revealed the pureed rice did not appear to be of proper consistency. A portion of pureed rice was requested to sample. The pureed rice was not smooth and contained pieces of rice that were not pureed. This was verified by Registered Dietitian (RD) #162 on 01/13/20 at 12:00 P.M. Review of resident diet list revealed Residents (#10, #16, #23, #24, #31, #38, #51, #52, #56, #60, #61, #63, #75 and #91) were prescribed a pureed diet. This was verified by RD #162 on 01/13/20 at 3:27 P.M. Review of the pureed diet policy, dated July 2019, stated purees should be in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2020-01-15 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview and policy review, the facility failed to maintain a clean and sanitary environment. This affected two (Residents #20 and #110) rooms and 11 (Residents #6, #27, #29, #49, #59, #64, #73, #87, #90, #100 and #116) who utilized the second-floor dining room. The facility census was 123. Findings include: 1. Observations on 01/12/20 at 09:24 A.M. of Resident #110's room revealed dirty gloves on the floor and air conditioner louvers broken. This was verified by State Tested Nursing Assistant (STNA) #37 at the time of observation. 2. Observation on 01/12/20 at 10:01 A.M. of Resident #20's room revealed the bed linens were stained and contained food crumbs. This was verified by STNA #163 at the time of observation. 3. Observation on 01/12/20 at 12:36 P.M. of the second-floor dining room revealed that four of seven tables had dried liquid on them, and one table had scrambled eggs directly on the table while 11 (Residents #6, #27, #29, #49, #59, #64, #73, #87, #90, #100 and #116) were seated at the tables waiting for lunch to be served. The dining room floor had…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2022-02-04 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview the facility failed to ensure the most recent state survey results were readily accessible to residents, staff, and visitors. This had the potential to affect all residents. The facility census was 81. Findings include: Review of the facilities publicly accessible survey results binder on 01/25/22 revealed the last survey results available for review were dated 06/30/21. The Ohio Department of Health conducted surveys at the facility on 08/18/21 09/07/21, 09/16/21, and 10/05/21. The results of these surveys were not present in the survey binder. The Administrator verified the survey binder lacked the most recent survey results in an interview on 01/25/22 at 10:22 A.M.
- No harm found · C2022-02-04 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of personnel files and staff interview the facility failed to ensure State Tested Nursing Assistants (STNA) received regular performance reviews as required. This had the potential to affect all 81 residents residing in the facility. Findings include: Review of the personnel file for STNA #100 (hired 07/28/21) revealed no 90-day performance review. Review of the personnel file for STNA #146 (hired 07/08/02) revealed no annual performance review. Interview with Human Resources Director (HRD) #172 on 01/27/22 at 4:00 P.M. verified the lack of performance reviews for STNA's #100 and #146. HRD #172 stated she did not believe any ongoing performance reviews/evaluations were being completed for any nursing staff currently employed by the facility. This deficiency substantiates Complaint Number OH00114399.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$94,587 in federal fines across 4 penalties. 1 Medicare payment denial on record.
- $14,353 — penalty dated 2024-03-07
- $27,367 — penalty dated 2024-03-07
- $37,754 — penalty dated 2024-01-17
- $15,113 — penalty dated 2023-09-05
- Medicare payment denial — starting 2024-04-03 for 33 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| SUBURBAN HOLDCO LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 100% | since 02/01/2022 |
| NORTH RANDALL OPCO LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 02/01/2022 |
| SUBURBAN NURSING LLC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 02/01/2022 |
| GUTTMAN, MAYER | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 02/01/2022 |
| SHAPIRO, NAFTALI | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 02/01/2022 |
| GARHILL INTEGRATED MGN LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2022 |
| AGARWAL, RAJESH | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2022 |
| WHITE, NICHOLAS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 02/01/2022 |
CMS files one row per role, so the 18 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $1.7M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OH
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365215. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-03-07, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.