Accord Care Community Orrville LLC
1980 Lynn Drive, Orrville, OH 44667 · For profit - Limited Liability company · 88 certified beds · (330) 683-4075 Medicare & Medicaid certified
The public record raises real questions here. Weigh the concerns below carefully.
- no federal fines or payment denials on record
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0569)
- it has 2 actual-harm citations
- a high number of inspection citations overall (44) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (2/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (61%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 2 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 5 of 5 |
Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 5 of 5 |
| Long-stay residentspeople who live here | 5 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 4.0% | 5.3% | 15.4% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who lose too much weight | 0.0% | 6.2% | 5.4% | check this* — see note marked star below the table |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.2% | 0.9% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with a urinary tract infection | 0.0% | 0.4% | 2.0% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents with depressive symptoms | 51.1% | 30.1% | 6.5% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 2.0% | 3.2% | 3.3% | better |
| Long-stay residents whose ability to walk worsened | 8.6% | 6.1% | 16.1% | worse than state‡ — see note marked double-dagger below the table |
| Long-stay residents on antianxiety or hypnotic medication | 30.9% | 25.5% | 18.9% | worse |
| Long-stay residents given the seasonal flu vaccine | 94.4% | 94.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 3.2% | 3.4% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 11.6% | 21.4% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 10.0% | 8.8% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 3.9% | 1.2% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 50.0% | 75.6% | 79.4% | worse |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.56 therapist hours per resident per day in 2026Q1 — more than 86% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 13% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 9.7%CMS range 6.0–15.9 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.21 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 88 beds and averages 59.0 residents a day — about 67% occupied, or roughly 29 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.24 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.545 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.89 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.84 hrs/resident/day on weekends vs 3.40 on weekdays — 16% thinner on weekends. RN hours go from 0.54 to 0.57 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 61% is well above the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
44 citations, most serious first. The 12 most serious are shown; the remaining 32 are one tap away and print in full.
- Actual harm · G2025-02-11 · tag F0887 — isolatedEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on open and closed medical record review, hospital record review, facility policy review, review of Centers for Disease Control (CDC) guidance and interview, the facility failed to ensure residents were administered the Coronavirus (COVID-19) vaccination after receiving education and consenting to the vaccine. This affected four residents (#6, #29, #30, #43) and had the potential to affect 16 additional residents (#3, #4, #8, #12, #13, #16, #17, #24, #28, #32, #34, #35, #40, #42, #52 and #53) who after receiving education and consented to the COVID-19 vaccine, had not yet received the vaccine. The facility census was 53. Actual harm occurred beginning on 01/28/25 when Resident #30, who consented to receiving the COVID-19 vaccine, but never received the vaccine, tested positive for COVID-19 and was subsequently transferred to the emergency room. The resident returned to the facility on [DATE] with orders for continued treatment associated with COVID-19 and pneumonia. However, on 01/31/25 the resident's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2021-08-26 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to administer pain medications in a timely manner. This resulted in actual harm for one (Resident #200) of five residents review for medication administration. Resident #200 experienced severe pain when pain medication was not provided for approximately 23 hours after admission. The census was 52. Findings include: Review of Resident #200's medical record revealed an admission date of 08/20/21 at 1:15 A.M. Diagnoses included encounter for surgical orthopedic aftercare and lack of coordination and abnormalities of gait and mobility. Review of the hospital discharge orders dated 08/19/21 revealed Resident #200 was ordered oxycodone (opioid pain medication) 5 milligram (mg) every six hours as needed for pain. Review of the medication administration record (MAR) from the hospital revealed Resident #200 received oxycodone 5 mg at 10:29 P.M. on 08/19/21. Review of the nurse admission screener assessment dated [DATE] at 2:41 A.M. revealed Resident #200 rated his…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-12-04 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation and interview, the facility failed to maintain Resident #34's heel protector boots to prevent the development of pressure ulcers and failed to obtain laboratory tests and a wound clinic referral to manage Resident #52's wounds in a timely manner. This affected two residents (#34 and #52) out of three residents reviewed for wound care. The facility census was 57.Findings include:1. A review of Resident #52's clinical record revealed an admission date of 10/23/25 and re-admission date of 11/18/25 with diagnoses including gastrointestinal hemorrhage, nontraumatic subarachnoid hemorrhage, trouble swallowing, diabetes mellitus, high blood pressure, anemia, heart failure, neuromuscular dysfunction of the bladder, sacral pressure ulcer, malnutrition, alcohol abuse, anxiety, depression, gastroesophageal reflux disease, peripheral vascular disease, hydrocephalus disease, aneurysm, cerebrovascular vasospasm, Cushing's disease (rare endocrine disorder where a benign pituitary tumor secretes too much, causing too much adrenocorticotropic hormone, causing the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview, the facility failed to have a restorative program in place to prevent a decline residents' functional abilities and failed to ensure Resident #10's hand splints or rolled washcloths were maintained. This affected one resident (#10) out of three residents reviewed for contractures and had the potential to affect all residents who had therapy services. The facility census was 57.Findings include:A review of Resident #10's clinical record revealed an admission date of 11/21/24 and a readmission date of 04/08/25 with diagnoses including acute/chronic respiratory failure, high heart rate, bipolar disorder, anxiety, depression, obesity, epilepsy, herpes viral infection of urogenital system, chronic migraines, post-traumatic stress disorder, convulsions, persistent vegetative state, quadriplegia, anoxic brain injury, and contractures of the right and left hands.A review of Resident #10's physician order dated 04/08/25 indicated to apply a rolled washcloth to both hands two times a day for contractures.A review of Resident #10's care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-04 · tag F0921 — failed to keep a safe, functional, sanitary building — isolatedMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, the facility failed to maintain a clean, sanitary, and safe environment. This affected three residents (#34, #57, and #36) of three residents reviewed for physical environment and had the potential to affect all 57 residents residing in the facility.Findings include:Observation on 12/03/25 at 8:56 A.M. revealed that Resident #34 was lying in bed, her comforter was dirty, the thermostat had no cover on it. This was verified by Licensed Practical Nurse (LPN) #56 at time of observation.Observation on 12/03/25 at 9:01 A.M. revealed Resident #57 had dirty sheets, the thermostat cover was off, and the strip of molding that belonged on the sink was leaning up against the wall in the bathroom. Resident #57 stated that he did not know how long the cover was missing but the molding for the bathroom sink was a couple of weeks. This was verified on 12/03/25 at 9:09 A.M. by Housekeeping Supervisor (HS) #64.Observation on 12/03/25 at 9:05 A.M. revealed Resident #36 had dirty sheets, and the cover was off the thermostat. This was verified on 12/03/25 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-31 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review, the facility failed to convey Resident #51's personal funds and a final accounting to the resident within 30 days of death. This affected one Resident #51 out of three residents reviewed for resident funds. The facility census was 50.Findings include:Review of Resident #51's closed medical record revealed an admission date of [DATE] and a discharge date of [DATE] when the resident expired in facility. Diagnoses included but were not limited to Alzheimer's Disease, dementia, severe protein-calorie malnutrition, congestive heart failure (CHF), and type 2 diabetes mellitus with diabetic neuropathy.Interview on [DATE] at 7:09 A.M. with Resident #51's spouse reported his wife, Resident #51, passed away on [DATE] and he did not receive the refund check until last week. Resident #51's spouse reported he contacted the Ombudsman who helped assist with the refund.Interview on [DATE] at 10:25 P.M. with [NAME] Office Manger (BOM) #226 confirmed Resident #51's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-03-10 · tag F0697 — failed to manage pain — isolatedProvide safe, appropriate pain management for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and review of the facility policy the facility failed to develop and implement a comprehensive and effective pain management program to ensure Resident' #3's pain was adequately assessed and treated prior to treatments of multiple (vascular) wounds on her bilateral lower extremities. This affected one resident (#3) of three residents reviewed for pain. The facility census was 52. Findings include: Review of Resident #3's medical record revealed an admission date of 03/16/21 with diagnoses including peripheral vascular disease, major depressive disorder, type two diabetes with diabetic peripheral angiopathy without gangrene and heart failure. Review of Resident #3's care plan dated 04/12/21 revealed Resident #3 was at risk for pain related to immobility, peripheral vascular disease and heart failure. The goal developed was for Resident #3 to not have an interruption in normal activities due to pain. Interventions included to administer analgesia per orders;…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-02-11 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, review of employee time punch details, review of staffing schedules, policy review, and review of the facility assessment, the facility failed to ensure there was sufficient staff to provide residents with timely care. This had the potential to affect all 53 residents residing in the facility. Findings include: Review of the staffing schedule for 02/03/25 revealed the facility had three Certified Nursing Assistants (CNA) and two Licensed Practical Nurses (LPN) scheduled for the 6:00 A.M. to 6:00 P.M. day shift, with one additional Registered Nurse (RN) scheduled in training. Prior to the shift beginning, one LPN and two CNAs called off, leaving the facility staffed with only one LPN, one RN in training, and one CNA to provide care to 53 residents. Review of the employee time punch details for 02/03/25 revealed CNA #151 clocked out at 6:00 A.M., CNA #103 clocked out 6:15 A.M., and two agency CNAs clocked out at 5:58 A.M. and 6:01 A.M. There were no CNAs present in the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-11 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, interview, record review and policy review the facility failed to ensure facility staff member donned and doffed the correct personal protective equipment (PPE) when entering and exiting Resident #26's room, who was COVID-19 positive. This had the potential to affect 37 residents (2, #3, #4, #5, #7, #8, #9, #11, #12, #13, #14, #15, #17, #18, #19, #21, #24, #28, #31, #32, #33, #34, #35, #36, #38, #40, #41, #42, #43, #44, #45, #47, #50, #52, #53, #54, and #55) who were not currently infected with COVID-19. The facility census was 53. Findings include: Review of the medical record for Resident #26 revealed an admission date of 09/24/2024. Diagnoses included hypertension, insomnia, anxiety disorder, unspecified dementia, and positive for COVID- 19 on 01/31/25. Review of Resident #26 physicians' orders revealed an order dated 01/31/25 for droplet isolation precautions to be maintained due to COVID positive. All meals and services were to be provided in the room every day and night shift for seven days. Review of the facility infection control log revealed Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-02-11 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents with non-pressure related skin issues were comprehensively assessed in a routine manner. This affected one resident (Resident #10) of three residents reviewed for non-pressure related skin impairment. The facility census was 53. Findings include: Review of the medical record for Resident #10 revealed an admission date of 06/25/24. Diagnoses included pain in the right knee, chronic obstructive pulmonary disease (COPD), type two diabetes mellitus with diabetic neuropathy, and peripheral vascular disease. Review of Resident #10's nurse progress note dated 01/03/25 at 11:19 A.M. revealed staff alerted the nurse that the resident has an open area to right lower extremity. The abrasion was to the resident's right shin noted measuring 3.4 centimeters (cm) in length by 10.5 cm in width and 0.1 cm in depth. Resident #10 stated his left heel went across his leg while he was uncrossing his legs. The resident was encouraged to sit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-12-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, fall investigation review, interview and policy review, the facility failed to have documented evidence fall prevention interventions were implemented and failed to ensure care plans were updated timely to prevent repeat falls for Resident #56. This affected one resident (#56) of three residents reviewed for falls. The facility census was 55. Findings include: Review of the medical record for Resident #56 revealed and admission date of 08/31/23 and a discharge date of 11/28/24. Diagnoses included dementia, diabetes, adult failure to thrive, anxiety, cognitive communication deficit, insomnia, and lack of coordination. Review of the quarterly MDS assessment dated [DATE] revealed Resident #56 was severely cognitively impaired. He required supervision or touch assistance for eating, and partial to moderate assistance from oral hygiene, toileting, showering, dressing, and hygiene. Review of the care plan dated 10/23/23 revealed Resident #56 was at risk for falls due to dementia, medications,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-10-24 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, observation, and interview, the facility did not ensure food was served at palatable temperatures. This had the potential to affect 54 residents that received meals from the facility. One resident (Resident #46) out of 55 residents received nothing by mouth. The facility census was 55. Findings include: Interviews during phase one of the annual survey on 10/21/24 from 8:15 A.M. through 5:00 P.M. with Residents #2, #3, #14, #25, #40, and #159 revealed each had complaints the food was cold and/or not palatable. Observation of tray line on 10/22/24 from 11:00 A.M. trough 11:54 A.M. revealed food was above 165 degrees Fahrenheit (F). A test tray was requested as the last resident's food was plated. The food truck left the kitchen at 11:55 A.M. and arrived at the unit at 11:56 A.M. When the last tray on the truck was delivered on 10/22/24 at 12:00 P.M., the test tray was removed from the food truck and placed on a table where food temperatures were taken. Dietary Manager (DM) #208 took the temperature of the food and stated that the temperature for the chicken…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 32 citations
- Potential for harm · E2024-10-24 · tag F0759 — failed to keep medication error rate low — patternEnsure medication error rates are not 5 percent or greater.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, staff interview, and review of manufacturer's guidelines, the facility failed to ensure the medication error rate did not exceed five percent (%). Two errors occurred within 30 opportunities for an error rate of 6.67%. This affected one (Residents #13) of four residents reviewed for medication administration. and had the potential to affect an additional 13 residents, (Resident #5, #16, #21, #22, #27, #28, #29, #31, #32, #40, #41, #157, and #158) who received insulin injections. The facility census was 55 residents. Findings include: Record review for Resident #13 revealed an admission date of 09/06/23. Diagnosis included type two diabetes mellitus with diabetic chronic kidney disease. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #13 was moderately cognitively impaired. Resident #13 required set up or clean up assistance with meals and partial moderate assistance with personal hygiene. Resident#13 had a diagnosis of diabetes…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-10-24 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to provide residents with their preferences during meals. This affected four (#3, #8, #16 and #34) of four residents reviewed for food preferences. The facility census was 55. Findings include: 1. Review of the medical record for Resident #3 revealed the resident was admitted to the facility on [DATE] with diagnoses to include but not limited to dementia, adult failure to thrive, and Alzheimer's disease. Review of the quarterly Minimum Data Set (MDS) assessment, dated 10/03/24, revealed the resident had severely impaired cognition. The resident required partial or moderate assistance for activities of daily living (ADLs). Review of the October 2024 physician orders revealed that Resident #3 was ordered a regular diet with no restrictions and double portions. Review of Resident #3's diet ticket revealed that he disliked orange juice. Observation on 10/22/24 at 7:18 A.M. revealed Resident #3 was sitting up in bed and his breakfast tray had an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, staff interview, and facility policy review, the facility failed to ensure advanced directives were accurate. This affected one (Resident #108) of one resident reviewed for advanced directives. The census was 55. Findings include: Medical record review revealed Resident #108 was admitted to the facility on [DATE]. Diagnoses included dementia, insomnia, and hypertension. A Brief Interview for Mental Status (BIMS) dated [DATE] revealed a score of 04/15, which indicated Resident #108 was not cognitively intact. Further review of Resident #108's medical records revealed the hard copy chart included conflicting advanced directives. One advanced directive indicated Full Measures, that required all life saving measures be used. A second advanced directive indicated Do Not Resuscitate - Comfort Care (DNR-CC), that specified Cardio Pulmonary Resuscitation (CPR) was not to be initiated in case of cardiac or respiratory arrest. The DNR-CC was signed by the physician and both forms were dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and review of the facility policy, the facility failed to timely notify Resident #25's Power of Attorney (POA) of an injury of unknown origin. This affected one (Resident #25) of three residents reviewed for resident representative notification. The facility census was 55. Findings include: Record review for Resident #25 revealed a readmission date of 07/30/19. Diagnoses included age related physical debility, dementia, cognitive communication deficit, Parkinson's disease, and muscle weakness. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #25 was rarely or never understood. Resident #25 had impairment on both sides of the upper and lower extremities. Resident #25 was dependent for eating, oral hygiene, toileting, bathing, personal hygiene, bed mobility, chair/bed, bed to chair transfers, and wheelchair mobility. Review of the progress note for Resident #25 dated 09/22/24 timed at 10:53 A.M. completed by Licensed Practical Nurse (LPN)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, medical record review, review of facility reported incidents (FRI) and review of the facility policy, the facility failed to report an injury of unknown origin to the State agency. This affected one (Resident #25) of two residents reviewed for abuse. The facility census was 55. Findings include: Record review for Resident #25 revealed a readmission date of 07/30/19. Diagnoses included age related physical debility, dementia, cognitive communication deficit, Parkinson's disease, and muscle weakness. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #25 was rarely or never understood. Resident #25 had impairment on both sides of the upper and lower extremities. Resident #25 was dependent for eating, oral hygiene, toileting, bathing, personal hygiene, bed mobility, chair/bed, bed to chair transfers, and wheelchair mobility. Review of the care plan dated 04/01/24 revealed Resident #25 had potential impairment to skin integrity related to incontinence,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on staff interview, medical record review, review of facility investigations, and review of the facility policy, the facility failed to thoroughly investigate an injury of unknown origin for Resident #25. This affected one (Resident #25) of two residents reviewed for abuse. The facility census was 55. Findings include: Record review for Resident #25 revealed a readmission date of 07/30/19. Diagnoses included age related physical debility, dementia, cognitive communication deficit, Parkinson's disease, and muscle weakness. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #25 was rarely or never understood. Resident #25 had impairment on both sides of the upper and lower extremities. Resident #25 was dependent for eating, oral hygiene, toileting, bathing, personal hygiene, bed mobility, chair/bed, bed to chair transfers, and wheelchair mobility. Review of the care plan dated 04/01/24 revealed Resident #25 had potential impairment to skin integrity related to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-24 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure appropriate treatment was in place for moisture associated dermatitis (MASD) to promote adequate healing. The affected one (Resident #3) of four residents reviewed for skin impairment. Findings include: Review of Resident #3's medical record revealed the resident was admitted on [DATE] with diagnoses including Alzheimer's disease, dementia in other diseases classified elsewhere and diabetes. Resident #3 resided on the secured memory care unit. Review of Resident #3's care plans revealed an intervention dated 08/15/24 to provide incontinence care and apply barrier cream after each incontinent episode. Review of Resident #3's Quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited a memory impairment and did not have pressure ulcers. Review of Resident #3's physician orders revealed an order to cleanse the intergluteal cleft and bilateral buttocks with soap and water, apply zinc cream two times a day for MASD…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-10-24 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure Resident #15 was provided timely incontinence care. This affected one (Resident #15) of two residents reviewed for incontinence care. Findings include: Review of Resident #15's medical record revealed the resident was admitted on [DATE] with diagnoses including diffuse traumatic brain injury with loss of consciousness, other lack of coordination and schizoaffective disorder. Review of Resident #15's care plans revealed a focus dated 07/09/24 indicating the resident was incontinent of bowel and bladder with interventions including to assess resident for burning, pain and distention, monitor for changes in urinary elimination and provide incontinence care, and apply barrier cream after each incontinent episode. Review of Resident #15's Quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited severe cognitive impairment and was always incontinent of urine and bowel. Review of the undated Nurse Report…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-19 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, interviews, and facility policy review the facility failed to complete an investigation of an allegation of potential staff-to-resident verbal abuse of Resident #51. This affected one resident (#51) of three residents reviewed for abuse and neglect. The facility census was 58. Findings include: Review of the medical record for the Resident #51 revealed an admission date of 08/07/20. Diagnoses included diabetes mellitus, chronic obstructive pulmonary disease, and major depressive disorder. Review of the comprehensive Minimum Data Set 3.0 (MDS) assessment, dated 07/03/24, revealed Resident #51 had intact cognition and required substantial assistance for activities of daily living (ADL). Further review of the MDS revealed that Resident #51 was incontinent of bowel and bladder. Review of progress notes from 04/01/24 through 08/12/24 revealed no mention of the incident. Review of the care plan revealed that Resident #51 was verbally sexually inappropriate with staff. There was no care plan that stated Resident #51 made false accusations. Interview on 08/13/24 at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-19 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to honor food preferences for Residents #15, #18, and #44. This affected three residents (#15, #18, and #44) out of three residents for food preferences. This had the potential to affect 57 out of 58 residents who received meals from the facility. Resident #24 was identified as receiving nothing by mouth (NPO). The facility census was 58. Findings include: 1. Review of the medical record for the Resident #15 revealed an admission date of 02/05/21. Diagnoses included heart failure, anxiety disorder, and major depressive disorder. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #15 had intact cognition. The resident required set up for eating and supervision for other activities of daily living (ADL). Review of the physician's orders for August 2024 revealed Resident #15 received a consistent carbohydrate diet (CCD), no added salt (NAS), regular texture with thin consistency liquids. Review of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2023-11-02 · tag F0851 — widespreadElectronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
What the surveyor found here — an excerpt from the official record, may be distressing
THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on record review and interview, the facility failed to ensure Payroll Based Journal (PBJ) tracking information submitted by the facility accurately reflected the actual working staff and census. This finding had the potential to affect all 56 residents currently residing in the facility. Findings include: Review of the PBJ Staffing Data Report form submitted from 04/01/23 to 06/30/23 revealed one star staffing rating and excessively low weekend staff. Review of a statement dated 11/02/23 authored by [NAME] President (VP) of Operations #171 indicated the facility was acquired on 01/01/23. The first two quarters of the PBJ data submitted did not have all the working hours reported, nor an organizational process for recording the hours for the PBJ submissions. Interview on 11/02/23 at 10:45 A.M. with VP of Operations #171 indicated the facility did not have all the working hours and inaccurate documentation was submitted on the PBJ reporting website from…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-11-02 · tag F0883 — failed to offer flu and pneumonia vaccines — patternDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, facility policy review, review of the Centers for Disease Control (CDC) guidance and interview, the facility failed to ensure influenza and pneumococcal vaccines were offered and/or administered as required and the facility failed to ensure residents/responsible parties were educated on the risks and/or benefits of receiving the influenza and pneumococcal vaccines per the facility policy and Centers for Disease Control (CDC) guidelines. This affected five residents (#11, #30, #34, #39 and #49) of six residents reviewed for immunizations. Findings include: 1. Review of Resident #11's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including unspecified dementia, other lack of coordination and major depressive disorder. Review of Resident #11's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited severe cognitive impairment. Review of Resident #11's medical record revealed the resident refused the influenza vaccine and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-02 · tag F0569 — isolatedNotify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed record review and interview, the facility failed to ensure a final accounting of Resident #408's resident fund account within 30 days after the resident's discharge from the facility. This affected one resident (#408) of five residents reviewed for resident fund accounts. Findings include: Review of Resident #408's closed medical record revealed the resident was admitted on [DATE] and discharged to another facility on 09/08/23 with diagnoses including acute respiratory failure with hypoxia, malignant neoplasm of the skin and weakness. Review of Resident #408's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited a memory problem. Review of Resident #408's resident fund account and ending balance statement dated 11/01/23 revealed the resident had $472.00 in his resident fund account. Interview on 11/02/23 at 7:05 A.M. with Business Office Manager (BOM) #164 confirmed the monies in Resident #408's resident fund account were not dispersed within 30 days as required.
- Potential for harm · Dcited before2023-11-02 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review, facility policy review and interview, the facility failed to ensure a safe, homelike environment for Resident #36. This affected one resident (#36) of resident one resident for room temperature. Findings include: Review of the medical record for Resident #36 revealed an admission date of 08/09/23 with diagnoses including but not limited to adult failure to thrive, alcohol abuse and hypokalemia. Review of the quarterly Minimum Data Set (MDS) assessment, dated 08/30/23, revealed Resident #36 had no cognitive impairment. On 10/31/23 at 9:39 A.M. interview with Resident #36 revealed she was cold. Observation and interview on 10/31/23 at 9:58 A.M. with State Tested Nursing Assistant (STNA) #140 verified the resident's room felt cold; the STNA then looked at the thermostat behind the bed that against the wall. STNA #140 stated that the thermostat was set for 65 degrees Fahrenheit (F). Resident #36 stated that she could not reach it and STNA #140 turned it up. Observation and interview on 10/31/23 at 9:58 A.M. with Maintenance Director (MD) #170…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0636 — isolatedAssess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and interview, the facility failed to ensure resident admission comprehensive assessments were accurate. This affected one resident (#11) of 22 residents reviewed for comprehensive assessments. The facility census was 56. Findings include: Medical record review revealed Resident #11 was admitted on [DATE] with diagnoses including schizophrenia, major depressive disorder and anxiety disorder. Review of the admission Minimum Data Set 3.0 (MDS) assessment dated [DATE] revealed the resident was not currently considered by the State Level II Preadmission Screening and Resident Review (PASRR) process to have serious mental illness and/or intellectual disability or a related condition. Further review of the admission MDS assessment dated [DATE] revealed schizophrenia was not coded as an active diagnosis. On 11/01/23 at 10:14 A.M. and 10:26 A.M., interview with Clinical Resource Specialist #201 verified Resident #11 had a diagnosis of schizophrenia, depression and anxiety disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure comprehensive assessments were complete and accurate. This affected three residents (#11, #30 and #39) of 22 residents reviewed for comprehensive assessments. Findings include: 1. Review of Resident #30's medical record revealed the resident was admitted on [DATE] with diagnoses including anxiety disorder, depressive disorder and mood disorder. Review of Resident #30's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited intact cognition and during the look back period of 08/03/23 to 08/09/23, the resident received seven days of a hypnotic, anticoagulant, antibiotic, diuretic and opioid. Review of Resident #30's medication administration records (MARS) from 08/03/23 to 08/09/23 revealed the resident did not receive any doses of a hypnotic medication, an anticoagulant medication, an antibiotic medication, a diuretic medication or an opioid medication. Interview on 11/01/23 at 8:55 A.M. with Licensed Practical Nurse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0644 — isolatedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to timely complete the Pre-admission Screening and Resident Review (PASRR) for Resident #11 and #24. This affected two residents (#11 and #24) of two residents reviewed for PASRR. The census was 56. Findings include: 1. Review of the medical record for Resident #24 revealed an admission date of 09/16/22 with diagnoses including dementia with behavioral disturbance, recurrent depressive disorders, brief psychotic disorder, and cognitive communication deficit. Further review of the diagnoses revealed a new diagnosis of delusional disorder was added on 03/07/23. Review of the Pre-admission Screening and Resident Review (PASRR), completed 09/14/22, revealed Resident #24 had a diagnosis of mood disorder. No other diagnoses were identified on the PASRR and the results indicated she had no indication of serious mental illness. There was no PASRR completed at the time of the new diagnosis of delusional disorder, added 03/07/23. On 11/01/23 at 9:57 A.M., interview…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to develop comprehensive care plans for all residents to meet their total care and assessed needs. This affected one resident (#39) of five residents reviewed for unnecessary medications and one resident (#11) of one resident reviewed for accidents. The facility census was 56. Findings include: 1. Medical record review revealed Resident #11 was admitted on [DATE] with diagnoses including unspecified dementia, anxiety disorder, cerebral infarction without residual deficits, weakness, and abnormalities of Gait and mobility. Review of the Restraint Enabler Decision Tree assessment dated [DATE] revealed 1/2 bed side rails did not prevent the resident from performing an action that they are otherwise capable of performing. Review of the Potential for ADL Self Care Performance deficit revised 10/30/23 revealed bilateral 1/2 side rails to assist with bed mobility. Further review of the record revealed no evidence the bed rails were comprehensively…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to timely revise resident care plans. This affected one resident (#39) of 22 residents reviewed for assessment and care planning. The census was 56. Findings include: Medical record review revealed Resident #39 was admitted on [DATE] with diagnoses including but not limited to bipolar disorder, dementia, dysphagia, cognitive communication deficit and protein calorie malnutrition. The resident was unable to answer screening questions appropriately at the time of the survey. Review of the Base-Line admission Care Plan dated 07/24/23 revealed Resident #39 had natural teeth. Staff was to observe the oral cavity, report abnormal findings, evaluate need for dental services, provide oral care, monitor and report dental pain as indicated. Review of the Emergency Dental Form 09/07/23 revealed Resident #39 was having some issues with her teeth hurting and family wanted her to be evaluated. The resident had several broken teeth and was having…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-02 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure Resident #3's percutaneous endoscopic gastrostomy (PEG) tube dressing was changed per the physician's orders. This affected one resident (#3) of two residents reviewed for PEG tubes. Findings include: Review of Resident #3's medical record revealed the resident was admitted to the facility on [DATE] with diagnoses including cerebral infarction, spastic hemiplegia affecting the left non-dominant side and encounter for attention to gastrostomy. Review of Resident #3's physician orders revealed an order revised 05/15/22 to cleanse the PEG tube site with soap and water and cover with a dry sterile dressing every night shift. Review of Resident #3's medication administration records (MAR) and treatment administration records (TAR) from 10/01/23 to 10/31/23 revealed documentation on the TAR revealed the resident's PEG tube dressing was changed as ordered on 10/29/23, 10/30/23 and 10/31/23. Observation on 10/31/23 at 5:03 P.M. with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review and interview, the facility failed to ensure Resident #3's left thumb pressure ulcer wound care was completed per the physician's order. This affected one resident (#3) of one resident reviewed for pressure ulcers. Findings include: Review of Resident #3's medical record revealed the resident was admitted on [DATE] with diagnoses including cerebral infarction, aphasia and spastic hemiplegia affecting the right dominant side. Review of Resident #3's nursing progress note dated 10/30/23 at 3:59 A.M. indicated the resident's left thumb was slightly edematous with serous and bloody discharge noted. The measurements were unable to be obtained and the resident's thumb was cleansed with warm water and soap, the wound was dried, a nonstick Telfa dressing was applied and the thumb was wrapped with Kerlix. The wound nurse, physician and Director of Nursing (DON) was notified. Review of Resident #3's physician orders revealed an order dated 10/30/23 to cleanse the left thumb with normal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, medical record review and interview, the facility failed to ensure respiratory supplies were changed weekly as ordered and nebulizer masks stored appropriately for Resident #5. This affected one resident (#5) of one resident reviewed for respiratory services. The facility census was 56. Findings include: Review of Resident #5's medical record revealed an admission date of 08/07/20 with diagnoses that included chronic obstructive pulmonary disease, diabetes mellitus and congestive heart failure. Further review of the medical record including physician's orders revealed orders for supplemental oxygen use to maintain oxygen saturation levels above 92%, change oxygen tubing weekly on Saturday and change nebulizer kit/tubing weekly on Saturday. Review of the Medication Administration Record (MAR) for the month of October 2023 revealed oxygen tubing and nebulizer tubing documented as changed on 10/07/23, 10/14/23, 10/21/23 and 10/28/23. Observation of Resident #5 on 10/31/23 at 9:40 A.M. revealed the resident lying in bed with supplemental oxygen in place by nasal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0700 — isolatedTry different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, policy review and interview, the facility failed to provide appropriate alternatives prior to the use of bed rails for Resident #11. This affected one resident (#11) of one resident reviewed for bed rails. The facility census was 56. Findings include: Medical record review revealed Resident #11 was admitted on [DATE] with diagnoses including unspecified dementia, lack of coordination, major depressive disorder, anxiety disorder and cerebral infarction without residual deficits, weakness, and abnormalities of gait and mobility. Resident #11 resided on the secured memory care unit and was unable to be interviewed due to cognitive impairment and an inability to answer questions appropriately. Review of the Restraint Enabler Decision Tree assessment dated [DATE] revealed Resident #11 used a left enabler bar to move in and out of bed. The assessment indicated the enabler bar improved the resident's function. Review of the Restraint Enabler Decision Tree assessment dated…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0790 — failed to provide dental care — isolatedProvide routine and 24-hour emergency dental care for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, policy review and interview, the facility failed to ensure timely and accurate dental evaluations were completed. This affected one resident #39) of one resident reviewed for dental services. The facility census was 56. Findings include: Medical record review revealed Resident #39 was admitted on [DATE] with diagnoses including but not limited to bipolar disorder, dementia, dysphagia, cognitive communication deficit and protein calorie malnutrition. The resident was unable to answer screening questions appropriately at the time of the survey. Review of the Base-Line admission Care Plan dated 07/24/23 revealed Resident #39 had natural teeth. Staff was to observe the oral cavity, report abnormal findings, evaluate need for dental services, provide oral care, monitor and report dental pain as indicated. Review of the admission Minimum Data Set 3.0 assessment dated [DATE] revealed Resident #39 was severely impaired for daily decision-making, had no dental concerns and was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, consumption of pureed foods, record review and policy review, the facility failed to ensure pureed foods were prepared to a proper consistency and failed to substitute an appropriate food item for pureed rice during the meal on 11/01/23 to ensure the meal was palatable, appetizing and ensured safe swallowing. This affected two residents (#12 and #39) of two residents identified by the facility to have orders for pureed diets. Findings include: Observation of pureed food preparation on 11/01/23 at 10:31 A.M. revealed Dietary Manager (DM) #165 was observed to puree rice for the lunch meal. Following the preparation, the pureed rice was tasted and noted to have small pieces of rice in it. DM #165 verified the rice was not pureed enough and proceeded to puree the rice for several more minutes. DM #165 could not get the rice to puree smoothly, so she then changed the puree starch to mashed potatoes for the meal (as opposed to substituting the mashed potatoes for the rice to begin with). Continued observation on 11/01/23 revealed DM #165 was observed to pureed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-02 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, record review and interview the facility failed to ensure resident food preferences were honored. This affected one resident (#32) of one resident reviewed for food preferences. Findings include: Review of the medical record for Resident #32 revealed an admission date of 10/16/23 with diagnoses including ulcerative colitis, alcohol abuse, and cirrhosis of liver. Review of Resident #32's preference sheet dated 10/16/23 revealed Resident #32 stated her preference was to be gluten free. Review of the Resident Preference Interview dated 10/16/23 for Resident #32 revealed Resident #32 does not eat gluten for personal comfort. Review of the physician's orders for November 2023 identified orders for a no added salt, low fat and low cholesterol diet with regular texture and regular liquid consistency. Review of the comprehensive Minimum Data Set (MDS) 3.0 assessment, dated 10/23/23 revealed Resident #32 had no cognitive impairment. Interview on 10/31/23 at 9:31 A.M. with Resident # 32 revealed that she is on a gluten free diet. Resident #32 stated that the facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-11-02 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and interview the facility failed to ensure resident medical records were accurate and completed to reflect incidents and the residents current status. This affected two residents (#24 and #51) of two residents reviewed for abuse and one resident (#24) of 22 residents reviewed for assessments and care planning. The census was 56. Findings include: 1. Review of a facility Self-Reported Incident (SRI), tracking number 240551, dated 10/25/23, revealed there was an incident between Residents #24 and #51 that occurred on 10/24/23. Review of the medical record for Resident #24 revealed an admission date of 09/16/22 with diagnoses including dementia with behavioral disturbance, recurrent depressive disorders, brief psychotic disorder, and cognitive communication deficit. Review of the progress notes for October 2023 for Resident #24 revealed there were no progress notes regarding the incident that occurred on 10/24/23 between Residents #24 and #51. Review of the medical record for Resident #51 revealed an admission date of 10/24/22 with diagnoses including…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-08-26 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview facility failed to ensure Resident #23's advance directives located in the medial records reflected what was in the electronic health records. This finding affected one (Resident #23) of 24 residents reviewed for advanced directives. Findings include: Review of medical record for Resident #23 revealed an admission date of 10/01/18 and diagnoses of diverticulitis of both small and large intestine, chronic obstructive pulmonary disease with acute exacerbation and chronic obstructive pulmonary disease. Review of Resident #23's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident had moderate cognitive impairment. Review of the physician orders in the electronic health record revealed an order for Full Code (all resuscitation procedures to be provided) status per family request effective 05/26/21. Review of Ohio Do Not Resuscitate (DNR) Identification form dated 10/09/18 located in the resident's paper medical record revealed the resident's code status was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-08-26 · tag F0582 — isolatedGive residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, review of liability notices and staff interview, the facility failed to ensure residents received the appropriate liability notices and timely notification when their skilled services ended. This affected three (Residents #15, #23 and #50) of three residents reviewed for liability notices. Facility census was 52. Findings include: 1. Review of the medical record for Resident #15 revealed an admission date of 05/24/21 with diagnoses including multiple myeloma (cancer), hypertension, muscle weakness and lack of coordination. Resident #15 remained in the facility after discontinuation of Medicare A services. However, the facility did not provide the resident with the Advanced Beneficiary Notice (ABN) which would have informed him of the daily rate to remain in the facility along with other options. Interview on 08/24/21 at 4:57 P.M. with Admissions #573 verified Resident #15 did not receive the ABN prior to services ending. 2. Review of the medical record for Resident #23 revealed an admission date of 10/01/18 with diagnoses including diabetes mellitus, chronic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2021-08-26 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observations, and interviews, the facility failed to provide privacy during family visits. This affected two (Resident #28 and Resident #32) of five residents observed for visitation. The census was 52. Findings include: 1. Review of the medical record revealed Resident #28 was admitted to the facility on [DATE] with diagnoses including schizophrenia, major depressive disorder, and agoraphobia with panic disorder. The resident's brother was listed as his next of kin and durable power of attorney. Review of the annual comprehensive minimum data set assessment (MDS) dated [DATE] indicated Resident #28 was moderately impaired in daily decision-making ability and it was somewhat important to the resident to be able to use the telephone in private. Interview and observation on 08/24/21 at 2:12 P.M. revealed Resident #28 in the front lobby visiting with his brother, both were seated at a table six feet apart. Resident #28's brother stated that the visits were difficult due to the front lobby…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2021-08-26 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, record review and interview, the facility failed to maintain a clean and sanitary environment and ensure bed linens were clean. This affected three (Residents #28, #29 and #38) of 52 residents residing in the facility. Findings include: 1. Review of the medical record for Resident #38 revealed an admission date of 04/23/19. Diagnoses included unspecified dementia, anxiety disorder, excoriation (skin-picking) disorder, atopic dermatitis, and pruritis. Observations on 08/23/21 at 12:05 P.M. revealed Resident #38 was dressed, lying her head on the pillowcase which had spots of dry blood. The resident also had two bandages on her left forearm. The resident verified the blood on the pillowcase and stated the pillowcase was changed a couple of days ago. Observations on 08/23/21 at 1:41 P.M. revealed Resident #38 was lying her head on the same pillowcase. On 08/23/21 at 1:57 P.M. Licensed Practical Nurse (LPN) #500 verified the blood on the pillowcase and stated he would change the pillowcase immediately. 2. Medical record review for Resident #29 revealed an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-08-19 · tag F0730 — widespreadObserve each nurse aide's job performance and give regular training.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on personnel file review and staff interview the facility failed to ensure 90-day and annual performance evaluations were completed as required for state tested nursing assistants (STNAs). This affected five STNAs out of six STNAs whose personnel files were reviewed and had the potential to affect all 58 residents residing in the facility. Findings include: 1. Review of the personnel file for STNA #212 revealed a hire date of 03/06/24. Review of the employee's personnel file revealed no 90-day performance evaluation. 2. Review of the personnel file for STNA #217 revealed a hire date of 01/03/24. Review of the employee's personnel file revealed no 90-day performance evaluation. 3. Review of the personnel file for STNA #230 revealed a hire date of 06/26/18. Review of the employee's personnel file revealed no annual performance evaluation. 4. Review of the personnel file for STNA #253 revealed a hire date of 09/09/98. Review of the employee's personnel file revealed no annual performance evaluation. 5. Review of the personnel file for STNA #258 revealed a hire date of 01/03/24.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| ACCORD CARE SNF LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | since 01/01/2023 |
| D'AMICO, DANIEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | NO PERCENTAGE PROVIDED | since 01/01/2023 |
| RYDER, GWYNN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; ADP OF THE SNF | 40% | since 01/01/2023 |
| MSTC DEVELOPMENT INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2023 |
| SLYK, MICHAEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 01/01/2023 |
| MORGAN, JOSEPH | Individual | ADP OF THE SNF | — | since 12/04/2024 |
| NAUMOFF, ANDREW | Individual | ADP OF THE SNF | — | since 01/01/2023 |
CMS files one row per role, so the 11 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
This home reported $309K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in OH
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 366123. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-10-24, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.