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Rae Ann Suburban

29505 Detroit Rd, Westlake, OH 44145 · For profit - Limited Liability company · 95 certified beds · (440) 871-5181 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Jun 20261 immediate-jeopardy citation$10,065 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Jun 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607, F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $10,065 in federal fines (most recent 2023-11-13)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (1/5)
  • nursing-staff turnover (75%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2001 Crocker Rd Ste 600 · (440) 871-5100 · Call to confirm hours
Pharmacy
Pharmacy0.5 mi
30275 Detroit Road
Grocery
30016 Detroit Rd · (440) 872-6910 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased0.4%5.3%15.4%better than state — see note marked double-dagger below the table
Long-stay residents who lose too much weight5.6%6.2%5.4%typical
Long-stay residents with a catheter left in their bladder0.0%0.2%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%0.4%2.0%better than state — see note marked double-dagger below the table
Long-stay residents with depressive symptoms100.0%30.1%6.5%worse than state — see note marked double-dagger below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury1.0%3.2%3.3%better
Long-stay residents whose ability to walk worsened1.2%6.1%16.1%better than state — see note marked double-dagger below the table
Long-stay residents on antianxiety or hypnotic medication14.5%25.5%18.9%better
Long-stay residents given the seasonal flu vaccine32.1%94.5%95.3%worse
Long-stay residents with pressure ulcers0.7%3.4%4.7%better
Long-stay residents with worsening bladder/bowel control2.5%21.4%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table5.6%8.8%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.2%1.4%better
Short-stay residents given the seasonal flu vaccine25.6%75.6%79.4%worse
Short-stay residents rehospitalized after admission25.2%24.9%22.6%worse
Short-stay residents with an outpatient ER visit20.2%12.9%12.0%worse
Long-stay hospitalizations per 1,000 resident days1.001.731.67better
Long-stay outpatient ER visits per 1,000 resident days1.041.801.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

38.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 55 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

38.2%U.S. median 51.5%
Got home and stayed home
9.6%U.S. median 10.7%
Went back to hospital
53.3%U.S. median 56.6%
Met the expected recovery
0.21U.S. median 0.31
Therapy hours / resident / day
0.08hours / resident / day
Physical therapy
0.08hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 53.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 30 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 25% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 17% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF38.2%CMS range 27.8–50.751.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.6%CMS range 5.9–14.710.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge53.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge43.3%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge43.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.3%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.3%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization5.9%CMS range 3.7–12.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.981.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.50
RN hours/ resident / day
1.00
LPN hours/ resident / day
1.89
Aide hours/ resident / day
3.39
Total nurse hours/ resident / day
0.28
RN hoursweekends
75.0%
Total nursing turnover
57.1%
RN turnover

How full it usually is: this home is certified for 95 beds and averages 81.3 residents a day — about 86% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.39 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.50 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.89 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.91 hrs/resident/day on weekends vs 3.58 on weekdays — 19% thinner on weekends. RN hours go from 0.59 to 0.28 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 75% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

11
deficiencies at the latest standard inspection (2025-06-11)
2
at the previous standard inspection (2022-08-08)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

42 citations, most serious first. The 11 most serious are shown; the remaining 31 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2023-12-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, closed medical record review, hospital record review, review of a police report, review of staff witness statements, review of the facility elopement policy and procedure and interviews, the facility failed to provide adequate supervision to prevent Resident #84, who had a diagnosis of dementia with behavioral disturbances and lacked sufficient decision-making ability to make an informed decision to leave the facility, from eloping from the facility. This resulted in Immediate Jeopardy and the potential for serious life-threatening harm on 11/12/23 at approximately 4:30 P.M. when Resident #84 who had been agitated, verbally abusive and combative since the lunch meal packed her bags, placed them on a wheelchair and walked through an unidentified secured door pushing the wheelchair to the outside without staff knowledge. The facility staff were not aware Resident #84 was missing until Resident #84's daughter called the facility on 11/12/23 around 5:00 P.M. and reported Resident #84 was with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-06-16 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY THE FOLLOWING DEFICIENCY REPRESENTS AN INCIDENT OF PAST NONCOMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY. Based on review of facility self-reported incident (SRI) including investigation, observations, staff and resident interviews and review of facility Abuse, Neglect, and Misappropriation policy, the facility failed to ensure residents were free from misappropriation of property. This affected eight residents (#21, #77, #86, #88. #89, #90, #91 and #92) of 10 residents reviewed for abuse. The facility census was 81. Findings include:Review of the facility Self-Reported Incident (SRI) tracking number 264428 and 264635 revealed the following information. Review of the Police Investigative Report dated [DATE] revealed the police received a report of suspected fraud on [DATE] involving Certified Nursing Assistant (CNA) #310. The police interviewed previous Resident #88 on [DATE] who reported she had closed her previous debit card due to fraudulent activity that occurred months ago and most of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Ecited before2026-06-16 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews and facility policy the facility failed to ensure a sanitary and clean kitchen. This had the potential to affect all 81 residents. The facility census was 81. Findings include:Observation and interview on 06/15/26 from of the kitchen 9:20 A.M. to 10:00 A.M. with Kitchen Manager #307 revealed the following:-The refrigerator by the tray line had rusted shelves and the bottom of the refrigerator had crumbs and debris.-The oven had crumbs on the handles and the glass had a built-up sticky residue.-Behind the stove there was an oven mitt on the ground and other debris.-Throughout the kitchen the bottom of the tray line had crumbs and various debris.-There were two brown plastic container bins with spices under the tray line that were sticky and had debris and crumbs. None of the spices were dated and some were not standing up right, with unsecured lids causing spices to be spilling out. There was a container of BBQ sauce that said to keep refrigerated that was also in the container. Kitchen Manger #307 confirmed the BBQ should had been kept in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2026-06-16 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews and facility policy the facility failed to ensure a clean and homelike environment. This had the potential to affect all 81 residents. The facility census was 81. Findings include:Interview and observation on 06/15/26 at 10:23 A.M. with Maintenance Director (MD) #305 revealed the following:-The ceiling outside of room [ROOM NUMBER] had an area estimated to be 1 1/2 feet (ft) in length of dry wall exposed. MD #305 revealed there was a ceiling leak a while ago and it was never painted over.-The wallpaper was peeling off the wall to right of room [ROOM NUMBER].-The ceiling vent by room [ROOM NUMBER] was built up with dust.-The door by the laundry room had dust and debris built-up around the window ledges and the wall vent was dusty.-By room [ROOM NUMBER] there was a water stain on the ceiling in the area that opened up to the attic. MD #305 revealed the pipes produce condensation and will leak. He said he would paint over the area. -By Side 2 the exit door had a crack in the window…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-06-16 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview the facility failed to ensure a medication rate less than five percent. This affected two (Resident #9 and Resident #56) out of four residents observed during medication administration. The facility census was 81.Findings include: An observation on 06/16/26 between 7:15 A.M. and 8:00 A.M. of four licensed nurses (Licensed Practical Nurse (LPN) #310, LPN #309, LPN #311, Registered Nurse (RN) #312) administer medications to Resident # 9, Resident #56, Resident #74 and Resident #75 with 31 opportunities for error revealed three errors observed. This resulted in a medication error rate of 10 percent.1. A review of Resident #56's clinical record revealed an admission date of 05/28/24 with diagnoses including heart failure, neurocognitive disorder, diabetes mellitus, major depressive disorder with severe psychotic symptoms, high blood pressure and cholesterol, thyrotoxicosis, post-traumatic stress disorder, peripheral vascular disease, suicidal ideation, dental caries, cognitive communication deficit, malingerer (To pretend or exaggerate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-06-11 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, the facility failed to ensure its kitchen area was maintained in a clean and sanitary condition. This had the potential to affect all 77 residents receiving food from the kitchen. The facility identified two (#40 and #80) resident who received no food from the kitchen. The facility census was 79. Findings include: Observation during tour of the kitchen, conducted with Dietary Manager (DM) #796 on 06/02/25 from 9:15 A.M. through 9:48 A.M., revealed the the drawer under a food processor had crumbs and dirt in the drawer, one drawer in the food preparation area contained a dirty knife, the drawer with serving utensils had crumbs and debris in the bottom, and there were milk crates with containers of milk stored directly on the refrigerator floor. Further observation revealed there were no testing strips available to check the chemical level of the three-compartment sink or the sanitizer buckets. No staff were able to find any testing strips and there was no record was kept for checking sanitizer levels. Interview with DM #796 verified the above…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-06-11 · tag F0847 — widespread
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility's arbitration agreement and staff interview, the facility failed to ensure its arbitration agreement did not contain any language that prohibits or discourages the resident or anyone else from communicating with federal, state, or local officials and any other relevant advocacy agencies (id est (i.e.) State Survey Agency, Office of the State Long Term Care Ombudsman) regarding the arbitration process and/or outcome of the arbitration settlement. This had the potential to affect all 79 residents residing in the facility. The facility census was 79. Findings Include: Review of the facility's undated arbitration agreement revealed in section 16 titled, Confidentiality, revealed the arbitration shall be confidential and no party (facility or resident) shall disclose any details of the legal controversy, dispute, disagreement or claim between them or the arbitration process in general, without the consent of the other parties. The agreement further noted if necessary to collect an arbitration award through common pleas court, the parties agree to provide…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-06-11 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, review of infection control tracking logs and COVID-19 tracking logs, review of the Centers for Disease Control and Prevention documents, and review of facility policies, the facility failed to adequately track infections within the facility and failed to ensure infection control measures were maintained related to obtaining blood glucose levels and proper hand hygiene after resident contact and glove use. This had the potential to affect all 79 residents residing in the facility. The census was 79. Findings included: 1. Review of the COVID-19 tracking log revealed Resident #43, Resident #61, Resident #73, Resident #75, Resident #137, and Resident #236 tested positive for COVID-19 in January 2025, Resident #65 and Resident #68 tested positive for COVID-19 in February 2025, and Resident #237, Resident #238, and Resident #239 tested positive for COVID-19 in March 2025. Review of the infection control logs dated January, February, and March 2025 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-06-11 · tag F0921 — failed to keep a safe, functional, sanitary building — widespread
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview, the facility failed to ensure its dryers were free from excessive lint build up. This had the potential to affect all 79 residents. The facility census was 79. Findings include: Observation of the laundry room on 06/09/25 at 4:22 P.M. revealed two of two dryers had a thick layer of lint built up in the lint traps that appeared to be significantly more than one dryer loads worth of lint. Interview on 06/09/25, at the time of the observation, with Housekeeping Director (HD) #799 revealed both dryers had not been cleaned and confirmed and verified the lint build up.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-06-11 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, the facility failed to ensure the preadmission screen and resident review (PASRR) status was coded correctly on the Minimum Data Set (MDS) assessment. This affected four (#9, #18, #34, and #58) of 23 residents identified by the facility with a level two mental illness currently residing at the facility. The facility census was 79. Findings Include: 1. Review of the medical record revealed Resident #9 was admitted to the facility on [DATE] with diagnoses that included schizophrenia, opioid dependence, and delusional disorder. Review of the PASRR level two assessment dated [DATE] revealed Resident #9 had a level two mental illness. Review of section A of the most recent comprehensive Minimum Data Set (MDS) 3.0 assessment of Resident #9 dated 04/03/25 revealed the facility answered No to the question asking, Is the resident currently considered by the state level II PASRR process to have serious mental illness and/or intellectual disability (mental retardation in federal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-11 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, resident interview, staff interview, and medical record review, the facility failed to ensure preferences were followed regarding application of compression bandages. This affected one (#41) of one resident reviewed for preferences. The facility census was 79. Findings include: Review of the medical record for Resident #41 revealed he was admitted to the facility on [DATE] with diagnoses that included cellulitis, heart failure, and peripheral vascular disease. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #41 had a Brief Mental Status (BIMS) score of 12 that indicated he had moderate cognitive impairment. Review of the MDS assessment revealed Resident #41 required some assistance from staff for activities of daily living (ADLs). Review of the physician orders dated 12/05/24 revealed Resident #41 had an order in place to apply ACE wraps (compression bandages) to bilateral lower extremities before rising and remove at night two times a day for compression…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 31 citations
  • Potential for harm · D2025-06-11 · tag F0573 — isolated
    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident and resident representative interview, staff interviews, and facility policy review, the facility failed to ensure requests for medical records were honored in a timely manner. This affected one (#78) of one residents reviewed for medical record requests. The facility census was 79. Findings include: Review of the medical record for Resident #78 revealed she was admitted to the facility on [DATE] with diagnoses that included encephalopathy, mesothelioma, and type II diabetes. Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #78 had a Brief Interview for Mental Status (BIMS) score of six that indicated the resident was cognitively impaired. Review of the MDS assessment revealed Resident #78 required some assistance from staff for activities of daily living (ADLs). Review of the progress note dated 05/28/25 at 12:31 P.M. revealed Registered Nurse (RN) #746 discussed with Resident #78 and Resident #78's sister a request for medical records.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-11 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and staff interview, the facility failed to ensure Notice of Medicare Non-Coverage (NOMNC) documents contained all required information. This affected three (#12, #75, and #139) of three residents reviewed for beneficiary notices. The facility census was 79. Findings Include: 1. Review of Resident #12's NOMNC form for services ending 02/26/25, and signed 02/21/25, revealed the notice contained no specific information about what services would be discontinued. 2. Review of Resident #75's NOMNC form for services ending 02/17/25, and acknowledge by the resident's family via telephone on 02/13/25, revealed the notice contained no specific information about what services would be discontinued. The area on the form that discussed which services would be discontinued was blank. 3. Review of Resident #139's NOMNC form for services ending 04/08/25, and signed 04/06/25, revealed the notice contained no specific information about what services would be discontinued. The area on the form that discussed which services would be discontinued was blank. Social Service…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-11 · tag F0627 — isolated
    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, resident and staff interview, and Ombudsman interview, the facility failed to facilitate an orderly discharge when necessary medical supplies were not provided timely to a resident upon discharge. This affected one (#136) of four residents reviewed for discharges. The facility census was 79. Findings include: Review of the medical record for Resident #136 revealed an admission date of 01/31/25. The resident was discharged home on [DATE]. Diagnoses included acute respiratory failure with hypoxia, pneumonia, morbid obesity, and chronic obstructive pulmonary disease. Review of the Minimum Data Set (MDS) assessment, dated 03/24/25, revealed Resident #136 had intact cognition. Review of the physician order dated 03/17/25 revealed an order for oxygen at one to six liters via nasal cannula for the resident to maintain an oxygen saturation rate greater than or equal to 92 percent (%) every six hours as needed for cough, shortness of breath, wheezing, or resident request. Review of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-11 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, medical record review, staff interview, and facility policy review, the facility failed to ensure residents were provided with appropriate incontinence and perineal care. This affected one (#4) of two residents reviewed for bowel and bladder. The facility census was 79. Findings included: Review of the medical record for Resident #4 revealed an admission date of 03/19/25. Diagnoses included chronic obstructive pulmonary disease, pain in the right hip, and repeated falls. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #4 had intact cognition. Review of the bladder and bowel section revealed Resident #4 was always incontinent of bladder and bowel. Review of the care plan dated 04/03/25 revealed Resident #4 had self-care performance deficits with an intervention to assistance with toileting. Observation on 06/05/25 at 9:29 A.M. of perineal care for Resident #4 revealed Certified Nurse Aide (CNA) #703 gathered supplies, knocked on the door, provided…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-23 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review, observation, interview, and facility policy review, the facility failed to ensure the complete physician-ordered treatment was applied to Resident #20's sacral pressure ulcer. This affected one (Resident # 20) of three residents reviewed for wound care. The facility census was 87. Findings include: Review of the medical record for Resident #20 revealed an admission date of 07/19/24 with diagnoses including iron deficiency anemia, obesity, surgical wound, atrial fibrillation, rheumatoid arthritis, pressure ulcer of sacral region, surgical aftercare following surgery on the digestive system. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed Resident #20 had intact cognition and had moderate depression. The resident was dependent on staff for activities of daily living. Review of the January 2025 physician's orders revealed Resident #20's had an order dated 12/02/24 for a wound dressing for a sacral pressure ulcer. The order called for the wound to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-12-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, staff interview and policy review, the facility failed to ensure its kitchen area was maintained in a clean and sanitary condition. This had the potential to affect all residents. The facility census was 90. Findings include: Observation of the kitchen area on 12/15/24 between 7:30 A.M. and 8:00 A.M. with Dietary Aides (DA) #600 and #601 revealed the following that was verified at the time of discovery; - A large puddle of water was noted in the facility's dishwasher area. DA #600 explained that a drain to the dishwasher had not been working for some time. DA #600 estimated months and thus created a pool of water in the area. - The sanitizer bucket underneath the dishwasher was open and had a swarm of fruit flies around the lid of the bucket. - A package of bacon was observed to be defrosting in the warming area underneath the steam table. The bacon was noted to be lying in a pool of water on the steam table that was yellow in color and had many noticeable food particles floating in the water. - The left side door of the facility's convection oven was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-04 · tag F0585 — failed to handle grievances — isolated
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure Resident #65's concern was addressed promptly. This affected one resident (#65) of three residents reviewed for grievances. The facility census was 87. Findings Include: Review of the medical record for Resident #65 revealed an admittance date of 06/29/20. Diagnoses included dementia, depressive disorder, bipolar, psychosis, schizoaffective disorder, alcohol abuse. Review of the concern log form dated 03/11/24 through 10/30/24 revealed no identified concerns for Resident #65. Review of the email correspondences dated 10/10/24 at 10:49 A.M. through 10/29/24 at 10:59 A.M. between Resident #65's sister, Resident #65's Power of Attorney (POA), the Director of Nursing (DON), Administrator, and the ombudsmen revealed Resident #65's sister emailed the above recipients regarding concerns that occurred on 10/05/24 when Resident #14 threw a dish towards Resident #65 and on 10/08/24 when Resident #14 pulled Resident #65's private caregiver's hair. The email stated Resident #65's sister and Resident #65's POA would be available…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-06-28 · tag F0773 — isolated
    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on medical record review and staff interview, the facility failed to follow physician orders to obtain a urinalysis with culture and sensitivity testing as ordered. This affected one (#2) of three residents reviewed for a change in condition. The census was 87. Findings include: Review of the medical record revealed Resident #2 was admitted to the facility on [DATE]. The resident was discharged from the facility on 06/17/24. Diagnoses included retention of urine, muscle weakness, and lack of coordination. Review of the admission Minimum Data Set assessment dated [DATE] revealed Resident #2 was cognitively intact and had an indwelling catheter. Review of the plan of care dated 06/04/24 revealed Resident #2 had a urinary catheter with an intervention to monitor, record, and report signs and/or symptoms of a urinary tract infection (UTI). Review of the nursing progress notes dated 06/14/24 and timed 4:10 P.M., revealed Resident #2 reported pain when he felt like he needed to urinate. The resident's urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-19 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, self-reported incident (SRI) review and policy review, the facility failed to ensure Resident #28's allegation of misappropriation was reported within 24 hours to the State agency as required. This finding affected one resident (#28) of two residents reviewed for misappropriation. Findings include: Review of a Misappropriation SRI (tracking #245238) dated 03/15/24 indicated Resident #28 went to the activity director and reported Resident #80 had taken pills from his bag a few days ago. The investigation was ongoing. Review of Resident #28's medical record revealed the resident was admitted on [DATE] with diagnoses including unspecified fracture of the left femur, encounter for other orthopedic aftercare, and unspecified cirrhosis of the liver. Review of Resident #28's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited intact cognition. Review of Resident #80's medical record revealed the resident was admitted on [DATE] with diagnoses including…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-19 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure Resident #73's legionella testing was completed as ordered. This finding affected one resident (#73) of five resident records reviewed for infection control. Findings include: Review of Resident #73's open medical record revealed the resident was admitted on [DATE] with diagnoses including chronic atrial fibrillation, malignant neoplasm of the prostate, and muscle weakness. Review of Resident #73's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed the resident exhibited moderate cognitive impairment. Review of Resident #73's chest x-ray single view dated 02/22/24 revealed the cardiac silhouette and mediastinal contours were normal. Patchy densities were noted involving the bilateral perihilar regions. Mild prominence of the pulmonary vasculature was identified. No pleural fluid or masses were noted. No pneumothorax was present. Impression was bilateral perihilar atelectasis/infiltrate and a follow up was recommended to document…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-29 · tag F0755 — failed to provide safe pharmacy services — isolated
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and facility policy review the facility failed to ensure narcotic medications were removed from circulation when discontinued and accounted appropriately, resulting in one unaccounted oxycodone pill for Resident #94. This affected one resident (#94) of three residents reviewed for controlled medication administration. The facility census was 93. Findings Include: Record review of Resident #94 revealed the resident was admitted on [DATE] and discharged on 02/09/24. Diagnoses included atrial fibrillation, Crohn's disease, and anxiety disorder. The most recent order for oxycodone (a narcotic pain medication) was discontinued on 12/25/23. Review of the medication administration record revealed no evidence the medication was given after this date. Review of the facility investigation documentation revealed a photograph of a medication card including one rectangular pill in the pouch labeled '17'. The pills in all other visible pouches were round. No identifiers were visible in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-12-05 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, review of facility policy, review of Centers for Disease Control and Prevention guidance, and review of the facility COVID-19 Line List, the facility failed to maintain and implement an effective infection prevention and control program to prevent the development and transmission of COVID-19, including measures to ensure the COVID-19 Line List was completed accurately, proper Personal Protective Equipment (PPE) was worn by staff when entering COVID-19 positive rooms, accurate COVID-19 isolation orders were in place for all COVID-19 positive residents, and responsible parties were notified when their roommates tested positive for COVID-19. This had the potential to affect all 83 residents residing in the facility. The census was 83. Findings include: Review of the facility COVID-19 Line List from 11/16/23 through 11/30/23 revealed 30 residents (Resident's #2, #6, #10, #13, #15, #16, #18, #24, #25, #33, #34, #35, #37, #38, #40, #43, #44, #47, #51, #54, #60, #63, #64,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interviews the facility failed to report an allegation of misappropriation for Resident #86. This affected one resident (#86) of three residents reviewed for reporting of abuse or misappropriation. The census was 83. Findings include: Review of the medical record for Resident #83 revealed an admisison date of 06/16/23 and a discharge date of 08/09/23. Diagnoses included automatice dysreflexia, quadriplegia c1-c4 incomplete and neuromuscular dysfunction of bladder. Reivew of medical record revealed no inventory list of personal belongings. Interview on 10/31/23 at 3:32 P.M. with Administrator and Director of Rehab/Administrator in Training (DOR/AIT) #240 revealed they did not report misappropriation when Resident # 86 stated he was missing items after he had been discharged to the the hospital then subsequently another facility. They stated he did not accuse the facility of stealing the items plus he was already discharged therefore they did not believe it was necessary to make a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-13 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents received wound care for a vascular sore according to the physician order for wound care. This affected one resident (Resident #43) of three residents reviewed for wound care. The facility census was 83. Findings include: Record review of Resident #43 revealed he was admitted to the facility on [DATE] and had diagnoses including cellulitis, diabetes, morbid obesity, and peripheral vascular disease. He had active orders dated 11/01/23 for dressing changes to both legs to include cleansing with soap and water followed by application of calcium alginate, super absorbent dressing, kerlix, and unna boot (a type of gauze dressing) to be done three times per week. His last wound assessment on 11/01/23 identified him as having a right leg vascular wound measuring 4.0 centimeters (cm) by 2.5 cm, and a left leg vascular wound measuring 11.0 cm by 3.0 cm. The assessment called for both sites to be cleaned with normal saline then…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-13 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interviews, record reviews and observation the facility failed to ensure Resident #73 wore a smoking apron while smoking. This affected one resident (#73) of three residents reviewed for smoking. The facility census was 83. Findings include: Review of the medical record for Resident #73 revealed an admission date of 09/01/23. Diganoses included Huntington's Disease, dementia and post-traumatic stress syndrome. Review of the Minimum Date Set (MDS) assessment dated [DATE] revealed cognitive status was not assessed at that time. She required extensive assistance for all of her activities of daily living. Review of the smoking assessment dated [DATE] revealed she should have one on one assistance and to wear an apron. Review of the care plan dated 09/05/23 revealed Resident #73 should wear apron while smoking. Observation on 10/31/23 from 1:13 P.M. through 1:29 P.M. revealed Resident #73 was being assisted by another resident with her cigarette. Resident #73 was not wearing an apron while smoking. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2023-08-23 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and staff interview, the facility failed to use the services of a registered nurse (RN) for at least eight consecutive hours a day, seven days a week as required. This had the potential to affect all 74 residents residing in the facility. Findings include: Review of the facility staffing schedules and the staff punch details dated from 08/06/23 through 08/12/23, revealed there was no RN coverage for 08/06/23, 08/09/23, 08/10/23, and 08/12/23 except for the Director of Nursing (DON). The census on these dates revealed there was always greater than 60 residents in the building, which excludes the DON from serving as the charge nurse. Interview on 08/22/23 at 11:28 A.M. with Staff Scheduler #179 stated there was always a RN on-call for the facility, however, was not always in the building. She verified there was not a RN on duty, except for the DON, on 08/06/23, 08/09/23, 08/10/23, and 08/12/23. This deficiency represents non-compliance investigated under Complaint Number OH00145402.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-23 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure accurate documentation in the medical record for wound care, oxygen and medications. This affected five (Residents #25, #30, #39, #72 and #76) of eight residents reviewed for medication and treatment administrations. The facility census was 74. Findings include: 1. Review of the medical record for Resident #25 revealed an admission date of 07/09/21 with diagnoses including diabetes mellitus, hypertension and peripheral vascular disease. Review of Resident #25's physician's orders for August 2023, revealed she had an order for Lac-Hydrin Lotion 12% (lotion for dry scaly skin), apply to feet and legs sparingly two times a day dated 03/28/23. Review of the Medication Administration Record (MAR) and Treatment Administration Record (TAR) for August 2023, revealed Lac Hydrin was not documented as administered upon rising on 08/01/23, 08/04/23, 08/05/23, 08/06/23, 08/11/23, 08/14/23, 08/16/23, 08/18/23, 08/19/23, 08/20/23, 08/21/23 and at night on 08/19/23. Interview was held on 08/23/23 at 12:10 P.M. with the Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-23 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure resident comprehensive assessments were completed timely. This affected two (Residents #15 and #25) of nine residents reviewed for resident assessments. The facility census was 74. Findings include: 1. Review of the medical record for Resident #15 revealed an admission date of 07/27/22 with diagnoses including chronic kidney disease. Review of the annual/comprehensive Minimum Data Set (MDS) 3.0 assessment dated [DATE] was noted to be in progress and had not been completed. The annual assessment was noted to be 8 days overdue. Interview was held on 08/23/23 at 12:10 P.M. with the Administrator where she was informed the MDS had not been completed timely for Resident #15. The Administrator did not disagree. 2. Review of the medical record for Resident #25 revealed an admission date of 07/09/21 with diagnoses including diabetes mellitus, hypertension and peripheral vascular disease. Review of the annual/comprehensive Minimum Data Set (MDS) 3.0…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-23 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure resident quarterly assessments were completed timely. This affected two (Residents #30 and #72) of nine residents reviewed for resident assessments. The facility census was 74. Findings include: 1. Review of the medical record for Resident #30 revealed an admission date of 05/25/22 with diagnoses including hypertension, chronic obstructive pulmonary disease and multiple sclerosis. Review of the quarterly Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed it was noted to be in progress and had not been completed. The quarterly assessment was noted to be 18 days overdue. Interview was held on 08/23/23 at 12:10 P.M. with the Administrator where she was informed the MDS had not been completed timely for Resident #30. The Administrator did not disagree. 2. Review of the medical record for Resident #72 revealed an admission date of 04/12/23 with diagnoses including diabetes mellitus and peripheral vascular disease. Review of the quarterly…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-23 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and menu spreadsheet review, the facility failed to provide foods at their specified portions. This affected three residents (#8, #50 and #69) of three residents receiving a pureed diet. The facility census was 74 residents. Findings include: Review of a menu spreadsheet for lunch on Monday 08/21/23 revealed residents on a pureed diet were to receive eight ounces of pureed chili mac, four ounces of pureed green beans, a #16-scoop (two ounces) of pureed cornbread and a #16-scoop of pureed cookies. Observation of lunch trayline on 08/21/23 starting at 1:07 P.M. revealed Dietary Manager (DM) #197 was making new purees as the previously prepared purees had water in them from the steamer. No pureed cornbread was present but a #12-scoop of mashed potatoes was provided along with a #12-scoop (2.66 ounces) of pureed green beans and a #8-scoop (four ounces) of pureed chili mac. Resident #50 received two scoops of pureed chili mac as she was to receive double portions. During an interview on 08/21/23 at 1:31 P.M. DM #197 verified the pureed plates did not meet…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-02 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolated
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview the facility failed to ensure adequate and timely incontinence care was provided. This affected two residents (#48 and #53) of three observed for incontinence care. The facility identified 29 incontinent residents. The facility census was 73. Findings include: 1. Review of Resident #48's medical records revealed an admission date of 12/30/22. Diagnoses included Alzheimer's, dementia and muscle weakness. Review of Resident #48's Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #48 was rarely understood. Resident #48 required extensive assistance with toileting and personal hygiene. Review of Resident #48's care plan dated 06/01/23 revealed Resident #48 was incontinent of bladder. Interventions included to check and change Resident #48 per policy. Observation on 08/01/23 at 8:20 A.M. revealed Resident #48's family was in the hallway yelling at State Tested Nursing Assistant (STNA) #261 about Resident #48's incontinence care. Resident #48's family told STNA #261…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-02 · tag F0725 — failed to have enough nursing staff — isolated
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, the facility failed to ensure enough staff to meet the needs of the residents in an timely manner. This affected three residents who were observed during random observations, Residents #9, #48 and #53. The facility census was 73. Findings include: 1. Interview on 07/31/23 at 9:26 A.M. with State Tested Nurse Aide (STNA) #214 revealed during meal times call light response time took longer due to the passing of meal trays and assisting residents with their meals. Interview on 07/31/23 at 9:36 A.M. with Licensed Practical Nurse (LPN) #207 revealed on occasion, call light response times were delayed and residents had to wait long periods of time. Interview on 07/31/23 at 9:43 A.M. with LPN #292 revealed, at times, call light response time was approximately an hour. Interview on 07/31/23 at 10:33 A.M. with STNA #291 revealed on most days it took long periods of time before call lights were answered. STNA #291 said she had observed residents who had been heavily…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-08-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    3. Review of Resident #25's medical record revealed an admission date of 04/06/19 and a readmission date of 04/18/2020. Diagnoses included dysphagia (difficulty swallowing), pulmonary embolism, cardiac arrest, COPD, and COVID-19. Review of Resident #25's physician orders revealed an order dated 07/04/22 for Ipratropium-Albuterol nebulization solution 0.5-2.5 (3) mg/three ml inhale three ml orally every six hours as needed for shortness of breath (SOB). Observation on 08/02/22 at 11:12 A.M. with the DON and CAN #304 verified Resident #25's nebulizer was open to air sitting on his bedside table and it was not dated. Interview with the DON during the observation revealed nebulizers were to be covered and dated. 4. Review of Resident #50's medical record revealed an admission date of 09/30/21 and diagnoses including COPD, stroke, peripheral vascular disease, and hypertension. Review of Resident #50's physician orders revealed an order dated 02/23/22 for Albuterol Sulfate 0.083% nebulization solution 2.5 mg/three ml inhale one vial orally via nebulizer one time a day for COPD and SOB.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-08 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, staff interviews, and facility policy review the facility failed to ensure a baseline care plan was completed for newly admitted residents. This affected three (Resident's #231, #233, and #234) of three residents reviewed for baseline care plans. The facility census was 69. Findings include: 1. Review of the medical record for Resident #231 revealed an admission date of 07/27/22 with diagnoses including COVID-19, acute kidney failure, schizoaffective disorder, bipolar disorder, and other speech disturbances. Further review of the medical chart revealed the admission comprehensive Minimum Data Set (MDS) 3.0 assessment was still in progress. Review of Resident #231's electronic medical record and hard medical chart revealed there was no baseline care plan initiated. Interview on 08/01/22 at 4:00 P.M. the Director of Nursing (DON) verified no baseline care plan was completed for Resident #231. She stated she had a checklist that she used for new admissions. 2. Review of the medical record for Resident #233 revealed an admission date of 07/21/22 with diagnoses…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-08-08 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff interview, review of personnel files and the abuse policy and procedure, the facility failed to screen all employees against the State of Ohio Nurse Aide Registry to identify if an employee had a finding concerning abuse, neglect, exploitation, mistreatment of residents or misappropriation of resident property. This affected all 80 residents in the facility. Findings include: Review of personnel files revealed Housekeeper #20, Receptionist #22 and Licensed Social Worker #24 were not screened using the State of Ohio Nurse Aide Registry to identify any negative findings. The identification of findings in the Nurse Aide Registry would be necessary to determine if any employee had actions identified that would validate allegations of abuse, neglect, exploitation, mistreatment of residents, or misappropriation of their property. Interview with Administrative assistant #25 on 08/08/19 at 10:30 A.M. verified the facility did not check all employees against the State of Ohio Nurse Aide Registry. He reported the facility checked the Office of Inspector General, United States…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2019-08-08 · tag F0805 — failed to prepare food in a form residents can eat — pattern
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to prepare the dessert to the proper consistency for the residents receiving a pureed diet. This affected seven (Resident #48, Resident #173, Resident #7, Resident #13, Resident #29, Resident #60, Resident #16) of seven residents served a pureed diet. The facility census was 80. Findings include: An observation on 08/07/19 at 12:40 P.M. revealed 11 bowls of pureed chocolate cake were prepared to serve residents for the lunch meal. Observation of the pureed chocolate cake revealed the consistency was very thin to a consistency of nectar liquid. [NAME] #1 and Kitchen Manager agreed the pureed chocolate cake was too thin and the 11 servings were placed back in the food processor. [NAME] #1 prepared the pureed chocolate cake a second time and the consistency was again too thin. [NAME] #1 added additional pieces of cake to the mixture. [NAME] #1 filled the pureed chocolate cake in to the bowls and the mixture was the consistency of honey. A taste test indicated the chocolate cake was the consistency of honey. [NAME] #1 asked the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2019-08-08 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, the facility failed to provide respiratory care in accordance with the physician's order and consistent with the resident plan of care. This affected one resident (#5) of two residents reviewed for respiratory care. The facility identified 12 residents requiring respiratory care in the facility. Findings include: Review of the medical record revealed Resident #5 was admitted to the facility on [DATE] with diagnoses that included dysphagia (difficulty swallowing), presence of a gastrostomy tube (feeding tube into the stomach), and chronic obstructive pulmonary disease (COPD). Review of Resident #5's comprehensive assessment dated [DATE], revealed Resident #5 received oxygen therapy and had shortness of breath with exertion, while lying and sitting. Review of a physician order dated 06/17/19 for Resident #5 revealed oxygen at two liters per minute to keep pulse oximetery (measurement of oxygen in the blood) above 92%. Further review of the medical record revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2026-06-16 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and facility policy the facility failed to ensure garbage was disposed of properly. This had the potential to affect all 81 residents in the facility. The facility census was 81. Findings include:Observation and interview on 06/15/26 at 9:20 A.M. to 10:00 A.M. with Kitchen Manager #307 during the initial tour of the kitchen revealed the following observations of the outside dumpster area:-Multiple pieces of the old flooring and various trash, including plastic water bottles and other cans, were on the ground to the right of the dumpster.-Trash throughout the dumpster area including gloves and plastic wrap were on the ground.-The vent from the laundry room was blowing lint on the ground outside.-Multiple gloves, screws and various pieces of trash were around the door to the building and the dumpster.Interview and observation on 06/15/26 at 10:23 A.M. with Maintenance Director #305 revealed there was a pillowcase in the grass behind the dumpster and plastic wrap was around a tree. Review of facility policy titled Sanitization with a revision date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2025-06-11 · tag F0947 — failed to train nurse aides adequately — widespread
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of personnel records and staff interview, the facility failed to ensure its certified nurse aides (CNAs) received 12 hours of in-service training per year as required. This had the potential to affect all 79 residents. The facility census was 79. Findings Include: 1. Review of the personnel record for CNA #713 revealed a hire date of 05/01/24. Review of in-service records from 05/01/24 through 05/01/25 revealed CNA #713 received 4.5 hours of in-service training all of which took place in the year 2025. 2. Review of the personnel record for CNA #740 revealed a hire date of 04/08/24. Review of in-service records from 04/08/24 through 04/08/25 revealed CNA #740 received 4.5 hours of in-service training all of which took place in the year 2025. Interview with the Administrator on 06/09/25 at 2:00 P.M. verified the lack of required in-services hours for CNA #713 and CNA #470. The Administrator further noted the facility had no evidence of education of in-services for CNAs prior to the year 2025.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • No harm found · Ccited before2024-12-15 · tag F0814 — failed to dispose of garbage properly — widespread
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and staff interview the facility failed to ensure its dumpster area was maintained in a clean and sanitary condition. This had the potential to affect all residents. The facility census was 90. Findings include: Observation of the dumpster area with Dietary Aide # 601 on 12/15/24 at 9:05 A.M. revealed multiple areas of food debris, plastic gloves, and other numerous instances of other trash/refuse. DA #601 verified the condition of the dumpster area on 12/15/24 at 9:07 A.M. DA #601 stated (while smiling) cant say I am surprised. This deficiency represents an incidental finding of non-compliance discovered during the complaint investigation.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • No harm found · C2023-08-23 · tag F0926 — failed to keep the home smoke-free / fire-safe — widespread
    Have policies on smoking.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and policy review, the facility failed to ensure the courtyard was maintained in a clean manner and that cigarette butts were disposed of in approved containers. This had the potential to affect all 74 residents residing in the facility. Findings include: Observation of the interior courtyard on 08/21/23 starting at 9:27 A.M. revealed signage on the door indicating the designated smoking area was the courtyard and listing the three daily smoking times. At 9:32 A.M. State Tested Nursing Assistant (STNA) #142 came out with five residents. At 9:37 A.M., a sixth resident came out to smoke. STNA #142 controlled the lighter and lit residents' cigarettes. One appropriate cigarette canister was located in the courtyard. At no point was a fire blanket visualized in case of emergency. At 9:49 A.M. one resident and Director of Therapy (DOT) #161 started to pick up cigarette butts that were on the ground and not in the cigarette receptacle. Tour of the courtyard on 08/21/23 starting at 9:56 A.M. with DOT #161 verified the 16 cigarette butts observed on the ground…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has plan of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$10,065 in federal fines across 1 penalty. 1 Medicare payment denial on record.

  • $10,065 — penalty dated 2023-11-13
  • Medicare payment denial — starting 2024-01-02 for 1 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
RA ASSETS HOLDCO LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 05/17/2022
RA INVESTMENT OH LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST35%since 05/17/2022
RA OPCO LLCOrganization5% OR GREATER INDIRECT OWNERSHIP INTEREST53%since 05/17/2022
GEWIRTZ, JONATHANIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF13%since 05/17/2022
NEIL BAY MANAGEMENT LLCOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/17/2022
KAGANOFF, STEFANIIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/17/2022
MINIACI, ANTHONYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 05/17/2022

CMS files one row per role, so the 14 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$8.3M
Net patient revenuemost recent cost report
-0.2%
Operating marginrevenue minus expenses
$1.2M
Related-party expense15% of expenses
Who pays — share of resident-days
Medicaid 24%Medicare 7%Other / private 69%

This home reported $1.2M paid to related parties — landlords or management companies under common ownership — equal to about 15% of its total expenses. Money routed to affiliated companies can leave a home’s own books looking lean while owners still profit; it is the mechanism regulators watch most closely in private-equity and REIT deals.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$326per resident / day
operating cost
$9,907per month
≈ monthly operating cost
$325per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OH

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Ohio Medicaid page.

Typical monthly cost in Ohio
$9,186/mo
Nursing home (semi-private)
$10,389/mo
Nursing home (private)
$6,103/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 365845. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-11, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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