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Cedarcrest Care Center

1306 East College, Broken Arrow, OK 74012 · For profit - Partnership · 89 certified beds · (918) 251-3200 Medicare & Medicaid certified

Call the home — (918) 251-3200 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Aug 2024Resident-funds citation (F0570)
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Aug 2024
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0570)
  • a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • nursing-staff turnover (60%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 4 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
1801 E Kenosha St · (918) 615-6941 · Call to confirm hours
Pharmacy
950 E Kenosha St · (918) 251-3996 · Call to confirm hours
Grocery
1025 E Kenosha St · (918) 994-6091 · Call to confirm hours
Park
601 E Dallas St · (918) 259-7007 · Typically dawn to dusk
Place of worship
1502 E College St · (918) 251-8290

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 2 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.3%13.6%15.4%better
Long-stay residents who lose too much weight0.0%3.3%5.4%check this — see note marked star below the table
Long-stay residents with a catheter left in their bladder0.0%1.9%0.9%better than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%2.8%2.0%better
Long-stay residents with depressive symptoms1.6%3.4%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.2%4.7%3.3%worse
Long-stay residents whose ability to walk worsened9.9%13.7%16.1%better
Long-stay residents on antianxiety or hypnotic medication24.0%25.7%18.9%worse
Long-stay residents given the seasonal flu vaccine96.9%94.6%95.3%typical
Long-stay residents with pressure ulcers2.9%4.7%4.7%better
Long-stay residents with worsening bladder/bowel control9.8%17.1%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table11.3%17.5%17.1%better
Long-stay hospitalizations per 1,000 resident days2.632.311.67worse
Long-stay outpatient ER visits per 1,000 resident days3.132.961.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.16U.S. median 0.31
Therapy hours / resident / day
0.06hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.16 therapist hours per resident per day in 2026Q1 — more than 14% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFsnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.35
RN hours/ resident / day
0.74
LPN hours/ resident / day
3.11
Aide hours/ resident / day
4.20
Total nurse hours/ resident / day
0.38
RN hoursweekends
59.5%
Total nursing turnover
20.0%
RN turnover

How full it usually is: this home is certified for 89 beds and averages 57.8 residents a day — about 65% occupied, or roughly 31 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.20 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.35 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.11 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.94 hrs/resident/day on weekends vs 4.31 on weekdays — 9% thinner on weekends. RN hours go from 0.34 to 0.38 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 60% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-05-27)
3
at the previous standard inspection (2024-02-23)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

28 citations, most serious first. The 10 most serious are shown; the remaining 18 are one tap away and print in full.

  • Potential for harm · E2026-03-05 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure initial competencies were completed upon hire for 3 (CNA #5, CNA 10, and CNA #11) of 6 sampled employees reviewed for staff competencies.The DON identified 14 licensed staff members that should have initial competencies completed.Findings:1.The employee file for CNA #5 showed a hire date of 04/11/25 and a competency/skills checklist was not completed upon hire. 2. The employee file for CNA #10 showed a hire date of 12/02/25 and a competency/skills checklist was not completed upon hire.3. The employee file for CNA #11 showed a hire date of 09/25/25 and a competency/skills checklist was not completed upon hire.On 03/04/26 at 9:28 a.m., the business office manager stated there were no skills checklists/competencies for the requested files.On 03/04/26 at 11:03 a.m., the DON stated they should be doing initial skills competencies on staff and did not know why they were not completed.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-27 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure RN coverage for 8 consecutive hours per day for 2 (Quarter 3 2024 and Quarter 4 2024) of 4 PBJ reports reviewed for RN coverage. The DON identified 60 residents resided in the facility. Findings: A PBJ Staffing Data Report, dated 04/01/24 through 06/30/24, showed during quarter three the facility did not have RN coverage for 04/15/24, 04/21/24, 04/27/24, 06/15/24, 06/22/24, or 06/23/24. A PBJ Staffing Data Report, dated 07/01/24 through 09/30/24, showed during quarter four the facility did not have RN coverage for 08/03/24, 08/04/24, 08/11/24, 09/28/24, or 09/29/24. On 05/22/25 at 10:40 a.m., the business office manager stated the facility did not have documentation of RN coverage for the above listed dates. On 05/22/25 at 11:48 a.m., the resident care coordinator stated if the scheduled RN called in for a shift they notified the DON and the administrator. They stated they reviewed the above listed dates and they did not have RN coverage for those dates. On 05/22/25 at 12:16 p.m., the DON stated they had reviewed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-27 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure daily staffing was posted in a place which was readily accessible to residents and visitors for three (05/20/25, 05/21/25, and 05/22/25) of four days during the survey. The DON identified 60 residents resided in the facility. Findings: On 05/20/25 at 12:30 p.m., posted daily nurse staffing was not observed. On 05/22/25 at 11:53 a.m., posted daily nurse staffing was not observed. On 05/22/25 at 11:54 a.m., the DON stated they kept daily nurse staffing behind the two nurses stations at the facility. They stated they did not post the information in an area which was accessible to residents or visitors.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-05-27 · tag F0838 — failed to assess facility resources and resident needs — widespread
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a facility-wide assessment had been completed annually. The DON identified 60 residents resided in the facility. Findings: A Facility-Wide Assessment showed the date of the assessment was 07/18/22. On 05/20/25 at 11:54 a.m., during the entrance conference, the facility assessment was requested from the DON and the resident care coordinator. On 05/22/25 at 12:22 p.m., the DON stated they had forgotten to provide the facility assessment and was not sure what the facility assessment was. On 05/22/25 at 12:28 p.m., the business office manager stated they would check with the administrator for an updated facility assessment. On 05/22/25 at 2:32 p.m., the administrator stated they did not know how often the facility-wide assessment was to be completed. The administrator stated they did not utilize the facility-wide assessment. On 05/22/25 at 2:37 p.m., the administrator stated they had checked with the business office manager and the last facility-wide assessment completed was the one provided to the survey team, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-05-27 · tag F0570 — pattern
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to maintain a bond equal to or in excess of the resident trust account balance. The business office manager identified 23 residents with funds in the facility's resident trust fund. Findings: On 05/27/25, three months of bank statements for the residents' trust was reviewed. The bank statements showed February 2025's highest daily balance was $90,899.45, March 2025's highest daily balance was $97,788.97, and April 2025's highest balance was $109,822.58. On 05/27/25 at 5:20 p.m., the business office manager provided evidence of a surety bond in the amount of $10,000.00. On 05/27/25 at 5:20 p.m., the business office manager stated the bond did not cover the residents' trust balance.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-27 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to implement infection control measures for residents with medical devices for 3 (#17, #37 and #162) of 4 sampled residents observed for infection control. The roster matrix, dated 04/20/25, identified eight residents in the facility with catheters. Findings: Facility signage showed enhanced barrier precautions (EBP) were defined as wearing a gown and gloves. An undated facility policy titled Enhanced Barrier Precautions showed EBP was to be used for residents with indwelling medical devices and wounds when: a. dressinng or bathing, b. transferring, c. changing linens, d. assisting with toileting, e. accessing indwelling medical devices, f. providing wound care, and g. other high contact resident care activities. 1. On 05/22/25 at 9:25 a.m., peg site care was observed for Resident #37. LPN #1 donned gloves for care. They did not don a gown as required by EBP protocols. A quarterly MDS, dated [DATE], showed Resident #37 had a BIMS of 03 which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-27 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to inform a resident on psychotropic medications the risk, benefits, and alternative treatment options for 1 (#57) of 5 sampled residents whose clinical records were reviewed for unnecessary medications. The ADON identified 10 residents on psychotropic medications. Findings: A physician's order summary, dated May 2025, showed Resident #57 had orders for risperidone (an antipsychotic) 0.5mg twice daily, trazodone (an antidepressant)100mg every night, and lithium (a mood stabilizer) 150mg every night. Resident #57 had diagnoses which included paranoid schizophrenia, and unspecified mood [affective] disorder. The clinical record for Resident #57 was reviewed. There was no documentation the resident or the resident's representative was informed of the risks and benefits of the use of psychotropic medications, of the treatment alternatives/options, and the choice of treatment the resident preferred. On 05/22/25 at 3:29 p.m., the ADON stated Resident #57 did not have documentation they or their representative were informed of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-27 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure residents were free from physical restraint for one (#41) of one residents observed for physical restraints. The ADON identified nine residents who utilized Broda chairs in the facility. Findings: On 05/21/25 at 1:18 p.m., Resident #41 was in a Broda chair (lounger style chair with head and foot support and the ability to sit upright or recline) positioned to run closely along the wall and with a pillar near the back of the Broda chair. The resident was facing a table which was positioned along the same wall, but was out of reach of the resident. The resident was in constant motion, wiggling in the chair, reaching outward toward other residents, and twisting their buttock in the seat of the Broda chair. The resident crossed their legs, placing the right leg over the left arm rest, and stretched the right leg out, flexing their toes back and forth as they extended their leg. The resident bounced their leg up and down before uncrossing their legs and repeating the motions. On 05/21/25 at 1:35 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-27 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to recognize and submit a report of abuse within 2 hours for 2 (#30 and #212) of 2 sampled residents reviewed for abuse. The DON identified 60 residents resided in the facility. Findings: A facility policy titled Abuse Prevention and Procedure, dated 04/07/25, read in part, all violations involving allegations of abuse, neglect, mistreatment, including injuries of unknown source, and misappropriation of resident property are to be reported immediately, but no more than two hours after the allegation was made. An initial incident report made to the OSDH, dated 03/13/25, showed an unwitnessed resident to resident incident that occurred on 03/12/25. The report showed Resident #30 was in Resident #212's room when staff heard a boom and found Resident #30 on the ground. Resident #30 was assessed for injuries and none were found. Resident #212 was sent out of the facility for a psychiatric evaluation. On 05/22/25 at 12:18 p.m. the resident care coordinator stated the facility needed to send a report of abuse within two hours of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-27 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a discharge summary which included a recapitulation of the resident's stay and follow-up instructions was completed for 1 (#61) of 2 sampled residents who were reviewed for discharges. The DON identified one resident who had been discharged to another facility in the past three months. Findings: An admission assessment, dated 12/10/24, showed Resident #61 had a BIMS score of 07, which indicated the resident was moderately impaired in cognition for daily decision making and had a diagnosis of dementia. A nurse progress note, dated 03/07/25 at 2:38 p.m., showed the resident was discharged and paperwork had been sent to the receiving facility. A Discharge Summary, dated 03/07/25, showed Resident #61 had been discharged to another facility to live with their significant other. The discharge summary read in part, If discharged : Condition of Discharge, Follow-Up Instructions to Resident. This section of the form was blank. The discharge summary did not include a recapitulation of the resident's stay. On 05/22/25 at 2:54…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 18 citations
  • Potential for harm · D2025-05-27 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a baseline care plan was developed within 48 hours of admission for 1 (#51) of 9 sampled residents who were reviewed for baseline care plans. The DON identified 60 residents resided in the facility. Findings: A significant change assessment, dated 05/14/25, showed Resident #51 had a diagnosis of diabetes mellitus, had a BIMS score of 11 which indicated the resident was moderately impaired in cognition for daily decision making, and had an original admission date of 04/04/24. Review of the electronic clinical record did not show a baseline care plan was developed for Resident #51. On 05/22/25 at 9:12 a.m., the resident care coordinator stated the nurses had not been completing baseline care plans. The resident care coordinator stated they had completed some baseline care plans for recent admissions. They stated there was not a baseline care plan developed for Resident #51. On 05/22/25 at 2:52 p.m., the DON stated they had not been monitoring to ensure baseline care plans had been completed within 48 hours of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-27 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a comprehensive care plan was developed to include a restorative plan for 1 (#51) of 3 sampled residents whose care plans were reviewed. The DON identified 60 residents resided in the facility. Findings: On 05/22/25 at 8:53 a.m., Resident #51 was observed ambulating from the dining room using a walker. A physical therapy summary document showed skilled services were provided to Resident #51 from 03/03/25 to 04/01/25. A significant change MDS, dated [DATE], showed the resident had a BIMS score of 12 which indicated moderate cognitive impairment for daily decision making, and had diagnoses which included macular degeneration and dementia. A restorative progress note, dated 05/19/25 at 2:13 p.m., read in part, All walk program with assuasive device as tolerated Encouraged to walk in hallway more and resident has been doing some LE [left extremity] exercises at rail as tolerated and allowed has been refusing at times will continue to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-27 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure enteral feeding were labeled for 1 (#37) of 2 sampled residents who were reviewed for enteral tube feedings. The DON identified two residents had enteral tube feedings. Findings: On 05/21/25 at 11:29 a.m., Resident #51 was observed in bed. A feeding pump was observed with a bag of tan liquid and a bag of clear liquid infusing at 50 mls per hour. The bags were not observed to be labeled or dated. On 05/21/25 at 4:41 p.m., Resident #51 was observed to be assisted from the dining area to their room. The feeding pump was observed with a bag of tan liquid and a bag of clear liquid infusing at 50 mls per hour. The bags were not observed to be labeled or dated. On 05/22/25 at 8:05 a.m., Resident #51 was observed in bed. The feeding pump was observed with a bag of tan liquid and a bag of clear liquid infusing at 50 mls per hour. The bags were not observed to be labeled or dated. A feeding syringe, in a bag, dated 05/19/25, was observed hanging on the enteral feeding pump. On 05/22/25 at 9:28 a.m., LPN #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-27 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a clinical rationale from the physician was provided on a gradual dose reduction request for an antianxiety medication for 1 (#29) of 5 sampled residents who were reviewed for unnecessary medications. The DON identified eight residents were ordered an antianxiety medication. Findings: A Medication Regimen Review, dated 03/19/25, read in part, lorazepam [a benzodiazepine] 0.5mg bid [twice daily] lorazepam 0.5mg q 4 hours prn [as needed].Do you feel that this resident is stable enough to tolerate a trial reduction of either of the above medications at this time? If not, please provide your clinical rationale. The medication regimen review showed the physician had documented continue on the form. The medication regimen review did not show a documented clinical rationale to continue the medication. A quarterly assessment, dated 04/03/25, showed the resident had a BIMS score of 03 which indicated the resident was severely impaired in cognition for daily decision making, had a diagnosis of Alzheimer's disease, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-04 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to thoroughly investigate an injury of unknown origin for 1 (#4) of 4 sampled residents reviewed for abuse. The assistant director of nursing reported 63 residents resided in the facility. Findings: An undated Abuse Prevention Policy and Procedure policy, read in part, an immediate investigation will be initiated into any allegation of abuse, neglect or misappropriation of resident property .1. The Director of Nursing/Wellness Director or designee will complete the investigation process and document the steps taken and the information obtained. Resident #4 had diagnoses which included Alzheimer's disease, dementia, anxiety, and delusional disorders. A quarterly minimum data set assessment, dated 12/22/24, showed the resident's brief interview for mental status score was 99, which indicated the resident could not participate in the interview. On 03/03/25 at 10:43 a.m., LPN #1 stated in October the nurse aides found Resident #4 with their top lip discolored and with bite marks underneath. LPN #1 stated, We don't know how it…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-23 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide an environment free of abuse. The facility daily census report identified 24 residents on the secured unit and 62 total residents. Findings: 1. Resident #1 had diagnoses which included Alzheimer's dementia. A behavior note, dated 01/20/24, documented Resident #1 was observed to push another resident to the floor. When asked why, Resident #1 replied that they deserved it. A behavior note, dated 01/27/24, documented Resident #1 pushed another resident who had wandered into Resident #1's room. When asked why, Resident #1 replied that it was the only way they would get the other resident out of their room. An incident note, dated 02/07/24, documented in part, .It was reported to this nurse, this res went into another res room last eve and had an altercation with another res .this res has a habit of going into the first room on left as [their] room is in the same place on a different hall .hard to redirect at times . A behavior note, dated 03/01/24, documented Resident #1 threw water on another resident and swung their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-08-23 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to: a. provide an environment free from resident to resident abuse; and b. ensure staff accused of abuse did not have access to facility residents until the allegation was thoroughly investigated for one (Resident #3) of four residents reviewed for abuse investigation. The facility roster identified 62 residents. Findings: 1. Resident #1 had diagnoses which included Alzheimer's dementia. A behavior note, dated 01/20/24, documented Resident #1 was observed to push another resident to the floor. When asked why, Resident #1 replied that they deserved it. A behavior note, dated 01/27/24, documented Resident #1 pushed another resident who had wandered into Resident #1's room. When asked why, Resident #1 replied that it was the only way they would get the other resident out of their room. An incident note, dated 02/07/24, documented in part, .It was reported to this nurse, this res went into another res room last eve and had an altercation with another res .this res has a habit of going into the first room on left as [their] room…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-08-23 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review, the facility failed to update care plans for two (#1 and #3) of four resident whose clinical records were reviewed for abuse. The facility daily census report identified 24 residents on the secured unit and 62 total residents. Findings: 1. Resident #1 had diagnoses which included Alzheimer's dementia. A progress note, dated 08/09/24 at 8:01 p.m., documented in part, .This nurse heard screaming from residents room. Upon arrival resident was seen choking another resident [Resident #2], laying in a supine position in room-mates bed. This nurse was able to separate aggressive resident and defuse situation. Resident was upset that another resident was in [their] room-mates bed . An incident note, dated 08/09/24, documented in part, .This nurse heard screaming from another residents room. Upon arrival [Resident #2] was in another residents bed, laying in a supine position being choked by [Resident #1]. This nurse was able to pull resident to safety. [Resident #2] was purple colored w/ unsteady gait, and scratches on (L) [left] side of face and neck .…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-08-23 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to implement their abuse policy related to the reporting of an allegation of abuse within two hours of staff knowledge of the incident to the Oklahoma State Department of Health and failed to report an allegation of verbal and physical abuse, by a certified nurse aide toward a resident, to the Nurse Aide Registry. The facility daily census report identified 24 residents on the secured unit and 62 total residents. Findings: An undated facility policy, titled Allegations of Abuse, documented in part, .All alleged violations involving abuse .are reported immediately, but not later than 2 hours after allegation is made .Report the results of all investigations to: Oklahoma State Health Department, Department of Human Services, Ombudsman, Resident Representative/Family/POA, Physician, Licensing Boards, Police, Other appropriate agencies . Resident #3 had diagnoses which included dementia with other behavioral disturbances. An incident report with an incident dated of 08/15/24, was sent to OSDH and documented the facility received…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-08-23 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to report an allegation of abuse, within two hours of staff knowledge of the incident,`to the Oklahoma State Department of Health and failed to report an allegation of verbal and physical abuse, by a certified nurse aide toward a resident, to the Nurse Aide Registry for one (Resident #3), and failed to take appropriate corrective action to extirpate the risk of abuse for three (#2 and #3) of four residents whose clinical records were reviewed for abuse. The facility roster identified 62 residents. Findings: An undated facility policy, titled Allegations of Abuse, documented in part, .All alleged violations involving abuse .are reported immediately, but not later than 2 hours after allegation is made .Report the results of all investigations to: Oklahoma State Health Department, Department of Human Services, Ombudsman, Resident Representative/Family/POA, Physician, Licensing Boards, Police, Other appropriate agencies .If alleged violation is verified appropriate corrective action must be taken . Resident #1 had diagnoses which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-23 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure beneficiary notifications were provided to two (#38 and #54) of three residents reviewed for beneficiary notification. The DON identified seven residents who received skilled services in the facility. Findings: Resident #38 admitted to Part A skilled services on 09/16/23 and discharged from Part A services on 10/15/23. They had 70 days remaining. The SNF Beneficiary Protection Notification Review form documented an SNF ABN CMS-10055 was provided to the resident however no copy was provided to surveyors. The Review also documented therapy had given verbal notice of the NOMNC but no documentation was provided as evidence. Resident #54 admitted to Part A skilled services on 08/24/23 and discharged from Part A services on 09/22/23 They had 71 days remaining the SNF Beneficiary Protection Notification Review documented Res #54 received a SNF ABN form CMS-10055 but a copy was not provided. The review also documented verbal notice was given by therapy for the NOMNC CMS 10123 however, no documentation was provided as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure safe Hoyer lift transfer for one (#14) of one observed during Hoyer transfer. The DON identified eight residents who required Hoyer transfer in the facility. Findings: Resident #14 admitted with diagnoses which included dementia, anxiety, and hypertension. A quarterly assessment dated [DATE], documented Resident #14 required transfer assistance with mechanical lift and two people assist. A care plan, revised 06/12/23, documented Resident #14 was totally dependent for transfer assistance with two people. On 02/20/24 at 1:40 p.m., Resident #14 was observed to be alone in room [ROOM NUMBER], in the Hoyer lift sling, with their bottom touching the bed and their head and shoulders lifted above the bed. On 02/20/24 at 1:44 p.m. CNA #1 walked by room [ROOM NUMBER], stopped, looked back into the room and continued to walk to LPN #1 and asked where the other CNA was. LPN #1 stated they were in the room with Resident #14. CNA #1 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-23 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure a water management program was created, utilized, and monitored for Legionella. The care coordinator identified 58 residents who resided at the facility. Findings: Review of the infection control policy revealed no policy for water management. On 02/23/24 at 09:45 a.m., the care coordinator stated the maintenance personnel ensure unused shower rooms and bathrooms were closed and capped off, but the facility did not have a policy specific to water management. They stated water was not monitored or tested for pathogens, but no residents had been diagnosed with water pathogen illnesses.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-22 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure the required number of staff were present when the mechanical lifts were operated for two (#5 and #9) of two residents reviewed for mechanical lifts. The DON reported 23 residents required the use of mechanical lifts. Findings: A Lifting Machine, Using a Portable policy, undated, read in part .Two nursing assistant will be required to perform the lift machine . 1. Resident #5 had diagnoses which included vascular dementia. A care plan, dated 06/30/22, documented the resident required extensive assistance with transfers. On 11/20/23 at 3:41 p.m., CNA #2 was observed completing the transfer of Resident #5 from the bed to their chair using the mechanical lift. The lift sling was under the resident. No other staff was present in the room. The surveyor asked CNA #2 how many aides or staff were required to transfer a resident with a mechanical lift. CNA #2 stated they transferred residents alone when they could not find assistance. The CNA stated the facility policy required two staff present to use the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-09 · tag F0865 — failed to run a quality-improvement (QAPI) program — pattern
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to maintain a quality assurance and performance program. The Census and Conditions identified 60 residents currently reside in the facility. Findings: A facility policy, titled Quality Assurance and Performance Improvement, read in part .It is the policy of this facility to develop, implement, and maintain an effective, comprehensive, data-driven QAPI program that focuses on indicators of the outcome of care and quality of life .The QAA Committee shall be interdisciplinary and shall .Consist at a minimum of .The Director of Nursing Services .The Medical Director or his/her designee .At least three other members of the facility's staff, at least one of which must be the administrator, owner, a board member or other individual in a leadership role, and .The Infection Preventionist . On 01/03/23 during the entrance conference with the administrator a request was made for the facility QAPI plan. No documentation was provided by the administrator to indicate the facilty had a QAPI plan. On 01/09/23, at 3:10 p.m., the administrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-09 · tag F0868 — pattern
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to maintain a quality assurance and performance program. The Census and Conditions identified 60 residents currently reside in the facility. Findings: A facility policy, titled Quality Assurance and Performance Improvement, read in part .It is the policy of this facility to develop, implement, and maintain an effective, comprehensive, data-driven QAPI program that focuses on indicators of the outcome of care and quality of life .The QAA Committee shall be interdisciplinary and shall .Consist at a minimum of .The Director of Nursing Services .The Medical Director or his/her designee .At least three other members of the facility's staff, at least one of which must be the administrator, owner, a board member or other individual in a leadership role, and .The Infection Preventionist . On 01/09/23, at 3:10 p.m., the administrator was asked for documentation of the QAA program. The administrator stated the facility did not have a QAA committee.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-09 · tag F0886 — failed to test for COVID-19 as required — pattern
    Perform COVID19 testing on residents and staff.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to monitor/ensure twice weekly testing of facility staff, who were required to test, for COVID-19. This has the potential to affect all residents in the facility. The Census and Conditions documented 60 residents reside in the facility. Findings: an undated policy, titled Coronavirus Disease (COVID-19)- Testing Staff, read in part .Asymptomatic staff who are not up-to-date with all recommended COVID-19 vaccine doses are routinely tested based on the level of community transmission reported in the previous week . On 01/06/23 at 3:05 p.m., the MRP #1 stated they were responsible to track and record all staff COVID-19 testing results. MRP #1 stated the staff tested themselves and either left the test at the nurses station, or send a picture of the test results to them. The MRP #1 stated they had a record of all tests taken, but did not monitor to ensure all staff were tested twice weekly. On 01/06/23 at 3:33 p.m., the administrator was asked if anyone besides MRP #1 kept records of staff COVID-19 testing. The administrator stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-09 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to implement and maintain an effective infection control program. The facility failed to track and trend infections and the use of antibiotics for October, November, and December of 2022. This had potential to affect all residents in the facility . The Census and Condition identified 60 residents in the facility Findings: An undated facility policy, titled Policies and Practices- Infection Control, read in part .The objectives of our infection control policies and practices are to: . Prevent, detect, investigate, and control infections in the facility .Maintain records of incidents and corrective actions related to infections . On 01/06/22, at 10:05 a.m., the DON provided the documentation of infections and antibiotic use to the survey team. The DON stated it was incomplete but that was all the documentation available. Examination of the antibiotic stewardship record book revealed no tracking and trending of infections and antibiotic use in the facility for October, November, or December of 2022. On 01/06/22, at 3:30 p.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
BAGWELL, SHELLYIndividual5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/17/2011
HEIDINGER, LAURAIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST7%since 12/17/2011
HEIDINGER, NICHOLASIndividual5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/17/2011
HEIDINGER, PATRICIAIndividual5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 12/17/2011
ROSS, LADONNAIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST33%since 12/17/2011
ANDERSON, STACIEIndividualCONTRACTED MANAGING EMPLOYEEsince 04/20/2012
SOMMERS, FELICIAIndividualW-2 MANAGING EMPLOYEEsince 12/17/2011
VENABLE, LESLIEIndividualW-2 MANAGING EMPLOYEE; OPERATIONAL/MANAGERIAL CONTROLsince 08/01/2022

CMS files one row per role, so the 9 rows in the source record cover these 8 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.6M
Net patient revenuemost recent cost report
-5.3%
Operating marginrevenue minus expenses
$247K
Related-party expense5% of expenses
Who pays — share of resident-days
Medicaid 82%Medicare 2%Other / private 16%

About 82% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $247K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$228per resident / day
operating cost
$6,938per month
≈ monthly operating cost
$217per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OK

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.

Typical monthly cost in Oklahoma
$7,026/mo
Nursing home (semi-private)
$7,756/mo
Nursing home (private)
$6,150/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375233. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-27, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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