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Village Health Care Center

1709 South Main, Broken Arrow, OK 74012 · For profit - Limited Liability company · 90 certified beds · (918) 251-2626 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0604, F0605) — most recent Aug 2025Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$28,744 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0605) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $28,744 in federal fines (most recent 2026-02-24)
  • its independent health-inspection rating is low (1/5)
  • it did not file the payroll staffing data CMS requires — its 1 of 5 staffing rating is the rating CMS assigns for not reporting, not a measure of how many nurses are on the floor
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 1 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
817 S Elm Pl, Suite A · (918) 251-2273 · Call to confirm hours
Pharmacy
1770 S Elm Pl · (918) 258-6185 · Call to confirm hours
Grocery
1770 S Elm Pl · (918) 258-6175 · Call to confirm hours
Park
1800 S Main St · Typically dawn to dusk
Place of worship
1619 S Main St · (918) 812-9777

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased15.6%13.6%15.4%typical
Long-stay residents who lose too much weight6.6%3.3%5.4%worse
Long-stay residents with a catheter left in their bladder7.2%1.9%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection8.1%2.8%2.0%worse
Long-stay residents with depressive symptoms5.2%3.4%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.6%4.7%3.3%better
Long-stay residents whose ability to walk worsened17.9%13.7%16.1%worse
Long-stay residents on antianxiety or hypnotic medication21.1%25.7%18.9%worse
Long-stay residents given the seasonal flu vaccine92.3%94.6%95.3%typical
Long-stay residents with pressure ulcers3.8%4.7%4.7%better
Long-stay residents with worsening bladder/bowel control22.8%17.1%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table16.0%17.5%17.1%typical
Long-stay hospitalizations per 1,000 resident days2.812.311.67worse
Long-stay outpatient ER visits per 1,000 resident days4.092.961.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Staffing

No payroll-based (PBJ) staffing hours are on file for this home — and the record suggests that is because it did not report them. CMS rates its staffing 1 of 5, which is the rating CMS assigns when a home does not report. Every Medicare-certified nursing home is required to submit its actual payroll data quarterly, and that submission is what makes staffing numbers auditable rather than a claim. A home that does not file is not the same as a home with no data yet: ask this home directly what its nurse-to-resident ratios and weekend RN coverage are, why its payroll data is not filed, and weigh the independent health-inspection score heavily in the meantime.

Inspection trend

6
deficiencies at the latest standard inspection (2025-08-28)
5
at the previous standard inspection (2024-04-11)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 11 most serious are shown; the remaining 27 are one tap away and print in full.

  • Immediate jeopardy · J2026-02-24 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    On 02/19/26, an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to provide supervision for a resident at high risk for elopement. Resident #1 eloped from the facility on five occasions. On 01/16/26, Resident #1 eloped and, while away from the facility, harmed themselves by intentionally burning the back of their hand with a cigarette lighter which resulted in multiple blisters to the back of their hand. On 02/08/26, Resident #1 eloped and was found by the local authorities at a residence the facility identified as a known drug house. For each elopement, the facility intervention was to initiate every 15-minute visual checks and no interventions were added to Resident #1's care plan. On 02/19/26 at 7:40 p.m., the OSDH was notified and verified the existence of the IJ related to elopement and self-harm.On 02/19/26 at 7:45 p.m., the administrator and DON were notified of the IJ situation. The IJ template was reviewed with the administrator and DON, and a copy was emailed to them at 7:50 p.m.On 02/20/26 at 5:05 p.m., an acceptable plan of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-04-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure an initial comprehensive care plan was completed within seven days of admission assessment for 1 (#1) of 7 sampled residents reviewed for comprehensive care plans. The administrator identified 52 residents resided in the facility. Findings:A facility policy titled Care Planning-Interdisciplinary Team, dated 09/2013, read in part, A comprehensive care plan for each resident is developed withing seven (7) days of completion of the resident assessment (MDS).An admission assessment for Resident #1, dated 02/10/26, showed the assessment was completed on 02/12/26.Resident #1's EMR was reviewed for a comprehensive care plan. There was not a care plan in the EMR.On 04/10/26 at 2:30 p.m., an undated Baseline Care plan was provided by the facility for Resident #1.On 04/10/26 at 2:35 p.m., the MDS coordinator stated they did not develop a comprehensive care plan for Resident #1.On 04/10/26 at 2:40 p.m., the administrator stated they could only find the baseline care plan for Resident #1. They stated they were aware a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-02-24 · tag F0638 — isolated
    Assure that each resident’s assessment is updated at least once every 3 months.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to complete a quarterly assessment for 1 (#1) of 4 sampled residents reviewed for quarterly assessments. The DON identified 49 residents resided in the facility. Findings:A review of the clinical record showed an annual assessment dated [DATE] for Resident #1, a discharge with return anticipated dated 11/06/25 for Resident #1, and an entry dated 11/19/25 for Resident #1. There were no documented assessments since the admission assessment on 09/28/25. On 02/23/26 at 1:55 p.m., LPN #2 stated they were the second and most recently hired nurse to perform MDS assessments and care plans while the MDS coordinator was on leave. LPN #2 stated they were not aware Resident #1's quarterly MDS was due.On 02/23/26 at 2:15 p.m., the DON stated the quarterly assessment for Resident #1 was late due to the interim MDS nurse not performing their duties.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-02-24 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to update the plan of care for 1 (#1) of 4 sampled residents reviewed for their plan of care for elopement. The DON identified 49 residents resided in the facility. Findings:A care plan for Resident #1, dated 09/28/25, showed a concern for elopement. The care plan for elopement did not show it was reviewed or updated after elopements on 10/15/25, 11/06/25, 01/16/26, 02/08/26, or 02/09/26.On 02/19/26 at 5:38 p.m., LPN #1 reviewed the care plan for elopement and stated the interventions were not updated since the care plan for elopement was developed. On 02/23/26 at 1:55 p.m., LPN #2 stated they thought the DON had recently updated the care plan for elopement. On 02/23/26 at 2:15 p.m., the DON stated the care plan for Resident #1 was not updated due to the interim MDS nurse not performing their duties.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-08-28 · tag F0909 — failed to maintain a comfortable temperature — widespread
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure routine safety inspections of resident bed frames and bed rails were conducted for 3 (#3, 4, and #28) of 4 sampled residents reviewed for accident hazards.Maintenance #1 identified 48 residents who used facility-maintained bedframes.Findings:On 08/26/25 at 10:13 a.m., Res #4 was observed laying in their bed. The bed was observed to have a 1/8 sized side rail attached to the bed frame.On 08/26/25 at 11:02 a.m., Res #28 was observed laying in their bed. The bed was observed to have a 1/8 sized side rail attached to the bed frame.On 08/27/25 at 12:30 p.m., Res #3 was observed laying in their bed. The bed was observed to have two 1/8 sized side rails attached to the bed frame.On 08/28/25 at 1:38 p.m., Maintenance #1 was asked if the facility had conducted bed frame and bed rail inspections. They stated they had not performed inspections of the bed frames or side rails. They stated when they started, they were told a bed rail would at least cover half of the bed and they did not consider the smaller ones…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-28 · tag F0605 — failed to not use drugs as a restraint — pattern
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents were not prescribed antipsychotic medication for the medical diagnosis of dementia for 2 (#40 and #45) of 5 sampled residents reviewed for unnecessary medications.The ADON stated seven residents in the facility were prescribed antipsychotic medications. Findings:A facility policy titled Antipsychotic Medication Use, dated July 2022, read in part, Residents will only receive antipsychotic medications when necessary to treat specific conditions for which they are indicated and effective.1.A medication order for Res #40, dated 06/19/25, showed the resident was to be administered Seroquel (a medication approved to treat psychotic disorders) 25 mg, 2 tablets to equal 50 mg by mouth every day and evening for vascular dementia, mild, with other behavioral disturbance.A medication administration record for Res #40, dated 08/01/25 through 08/31/25, showed the resident had received 47 doses of Seroquel 50 mg on and between the dates of 08/01/25 and 08/26/25.2.A medication order for Res #45, dated 06/23/25, showed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-28 · tag F0628 — pattern
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to provide a written notice of transfer for residents who transferred to a hospital for 3 (#28, 40, and #47) of 3 sampled residents reviewed for hospitalizations. The ADON stated 54 residents had been transferred to a hospital between 02/27/25 and 08/27/25.Findings:An undated facility policy titled Transfer or Discharge, Emergency, did not show the requirement to send a written notice of transfer to the resident and resident representative prior to transfer.1.A progress note for Res #40, dated 07/21/25 at 10:45 p.m., showed the resident was transferred to a hospital on that date for tremors and unresponsiveness.On 08/27/25 at 11:44 a.m., the ADON was asked about the paperwork that was sent with Res #40 when they were sent to a hospital on [DATE]. The ADON described the various forms but did not state the resident had received a written notice of transfer. They were asked if Res #40 had received a written notice of transfer prior to being sent to the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-28 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure routine catheter care was documented in the clinical record for 1 (#5) of 1 sampled resident reviewed for catheter care.The ADON reported 5 residents had an indwelling urinary catheter.Findings:An undated Catheter Care, Urinary policy, read in part, The following information should be recorded in the resident's medical record: 1. The date and time that catheter care was given. 2. The name and title of the individual(s) giving the catheter care.A quarterly assessment, dated 07/24/25, showed Res #5 had a BIMS (a test for cognition) score of 12, which was indicative of moderate cognitive impairment. The assessment showed the resident had an indwelling urinary catheter, and diagnoses which included acute kidney failure and diabetes mellitus.A review of Res 5's medical record for 06/2025, 07/2025, and 08/2025 did not document catheter care had been performed.On 08/27/25 at 11:05 a.m., Res #5 stated the staff provided frequent catheter care.On 08/27/25 at 3:38 p.m., the ADON stated catheter care should be documented on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-08-28 · tag F0883 — failed to offer flu and pneumonia vaccines — pattern
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure residents were offered pneumonia immunizations as required for 2 (#3 and 45) of 5 sampled residents reviewed for immunizations.The administrator reported 48 residents resided in the facility.Findings:1. A physician's order, dated 08/02/25, showed Res #3 was to be offered a pneumonia immunization if indicated.A review of Res #3's medical record did not show they had received or been offered a pneumonia immunization.2. A physician's order, dated 02/25/22, showed Res #45 was to be offered a pneumonia immunization if indicated.A review of Res #45's medical record did not show they had received or been offered a pneumonia immunization.On 08/28/25 at 10:37 a.m., the infection preventionist stated the facility did not have a policy regarding pneumonia immunizations and had not been offering pneumonia immunizations to residents consistently.On 08/28/25 at 11:56 a.m., the DON stated that the facility should have a policy related to pneumonia immunizations and residents should be offered to the residents according to that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-28 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure laboratory tests were completed as ordered by the physician for 1 (#45) of 5 sampled residents whose labs were reviewed.The administrator reported 48 residents resided in the facility.Findings:An undated facility policy titled Lab and Diagnostic Test Results - Clinical Protocol, read in part, 1. The physician will identify and order diagnostic and lab testing based on the resident's diagnostic and monitoring needs. 2. The staff will process test request and arrange for tests.An admission record, dated 02/25/22, showed Res #45 had diagnoses which included dementia and osteoarthritis.A quarterly assessment, dated 07/25/25, showed Res #45 had a BIMS score (a test for cognition) of 6 which was indicative of severe cognitive impairment.A physician's order, dated 01/07/24, showed Res #45 was to receive the following lab tests every six months in January and July: Complete Blood Count, Comprehensive Metabolic Panel, Thyroid Stimulating Hormone, Lipid Panel, Vitamin B-12, and Vitamin D.A review of Res #45's health record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-11 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure advanced benefit notification forms were provided to three (#9, 11, and #21) of three residents reviewed for Advanced Beneficiary Notifications. The MDS coordinator identified four residents who had received skilled services in the past six months. Findings: Resident #9 admitted to Part A Skilled Services on 08/29/23. The facility initiated a discharge from Medicare Part A Services on 10/06/23 with 18 days remaining. Resident #9 remained at the facility. An Advanced Beneficiary Notice was not provided to Resident #9 throughout their stay at the facility. Resident #11 admitted to Part A Skilled Services on 10/09/23. The facility initiated a discharge from Medicare Part A Services on 11/27/23 with 52 days remaining. Resident #11 remained at the facility. An Advanced Beneficiary Notice was not provided to Resident #11 throughout their stay at the facility. Resident #21 admitted to Part A Skilled Services on 09/27/23. The facility initiated a discharge from medicare Part A Services on 10/26/23 with 70 days remaining.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 27 citations
  • Potential for harm · D2024-04-11 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to ensure residents were free from physical restraints which were not required to treat a resident's medical symptom for four (#7, 13, 14, and #24) of four residents reviewed for restraints. The administrator identified 44 residents who resided at the facility. Findings: A Physical Restraints & Hazards Policy, undated, read in part, .Physical restraints are defined as any manual method or physical device, material, or equipment attached so that the individual cannot remove easily, which restricts freedom of movement to one's body .No resident will be restrained for convenience . 1. Resident #7 had diagnosis which included dementia. A quarterly assessment, dated 02/29/24, documented the resident was moderately impaired in daily decision making and required moderate assistance with ADLs. 2. Resident #13 had a diagnosis which included dementia. A quarterly assessment, dated 02/27/24, documented the resident was severly impaired in daily decision making and required moderate to maximum assistance with ADLs. 3.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-11 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview the facility failed to ensure the accuracy of assessments for one (#17) of twelve residents reviewed for accuracy of assessments. The administrator identified 44 residents who resided at the facility. Findings: Resident #17 admitted with diagnoses which included cerebral infarction (stroke), reduced mobility, and hypertension. Review of the quarterly assessment, dated 02/25/24 for Resident #17, revealed a diagnosis of pneumonia. Review of physician orders, for Resident #17, revealed no antibiotics ordered currently or in the recent past for pneumonia. Review of diagnoses for Resident #17 revealed a history of pneumonia in 2017. On 04/10/24 at 10:52 a.m., the MDS coordinator stated they reviewed the diagnoses, progress notes and physician orders to complete the MDS assessment. The coordinator stated they would review the clinical record and return with where they found the pneumonia information for the quarterly assessment. On 04/10/24 at 1:48 p.m., the MDS coordinator stated they were not able to locate where they had found the information…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-04-11 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to ensure care plans were updated for one (#38) of twelve reviewed for updated care plans. The administrator identified 44 residents who resided at the facility. Findings: Resident #38 was admitted with diagnoses which included congestive heart failure, hypertension, and atrial fibrillation. The care plan, revised 01/23/24, documented a stage two pressure ulcer to the coccyx. The care plan did not document the stage two pressure ulcer had healed. The care plan did not document the resident was admitted to hospice, and was not updated to included hospice. A Physician's Order, dated 01/26/24, documented to admit Resident #38 to hospice. On 04/11/24 at 8:22 a.m., the MDS coordinator stated they updated the care plan with wounds or infections and during reviews. The MDS coordinator stated Resident #38 did have a stage two wound in January but it had resolved earlier this week. They stated they had forgot to update the care plan for the healed wound and for hospice.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-11 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review, observation, and interview, the facility failed to ensure the ice machine was clean. The administrator identified 44 residents who resided at the facility. Findings: An untitled and undated policy, read in part, .Ice will be produced, stored, and dispensed in a manner to avoid contamination .The ice dispenser will be cleaned and sanitized at least monthly, and/or as needed. Inside and outside of machine and the area around the machine will be cleaned . An invoice dated 03/08/24, documented the bin sensor was cleaned. No other cleaning of the machine was documented. On 04/09/24 at 11:25 a.m., the ice machine was observed to have black and pink substances on the deflector plate in the bin of the ice machine. On 04/09/24 at 11:28 a.m., Dietary Aide #1 stated the ice machine had last be cleaned four weeks ago. They stated the substance was mold and should not be there. They stated the ice company was responsible for cleaning of the ice machine. On 04/09/24 at 11:30 a.m., Dietary Aide #1 stated the ice machine should be shut down and cleaned.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-24 · tag F0578 — failed to honor advance directives / code status — pattern
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to: a. offer residents the choice to formulate advance directives for four (#16, 26, 27, and #32) of 16 residents reviewed for advance directives. b. ensure a resident's code status was documented in the medical record for three (#16, 26, and #32) of 16 residents reviewed for advance directives. The Resident Census and Conditions of Residents form documented 43 residents resided in the facility. It documented there were 40 residents who had advance directives. Findings: 1. Res #27 was admitted [DATE] and had diagnoses which included vascular dementia, acute kidney failure, cerebral infarction, and cardiomyopathy. A physician order, dated 04/15/22, documented the resident was a full code. A quarterly assessment, dated 10/26/22, documented the resident had moderate cognitive impairment. There was no documentation the resident and/or their representative was offered a choice to formulate an advance directive. On 02/23/23 at 9:12 a.m., RN #1 stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-24 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to: a. ensure accurate coding of MDS assessments for anticoagulant use for six (#1, 16, 18, 21, 27, and #34) of 14 residents whose MDS assessments were reviewed. b. ensure accurate coding of MDS assessment for diagnoses for one (#20) of 14 residents whose MDS assessments were reviewed. The Resident Census and Conditions of Residents form documented 43 residents resided in the facility. Findings: 1. Res #1 had diagnoses which included dementia, chronic ischemic heart disease, and hypertension. An admission assessment, dated 01/09/23, documented Res #1 received an anticoagulant seven out of seven days during the review period. On 02/23/23 at 10:55 a.m., Res #1's records were reviewed and did not document an order for anticoagulants during the review period. 2. Res #16 had diagnoses which included hypertension, and history of aneurysm. A quarterly MDS, dated [DATE], documented Res #16 received an anticoagulant seven out of seven days during the review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-24 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure a comprehensive care plan was completed for one (#190) of one residents reviewed for new admission. The Resident Census and Conditions of Residents form documented 43 residents resided in the facility. Findings: Resident #190 admitted to the facility on [DATE] with diagnoses which include chronic heart failure, major depressive disorder, hemiplegia, bipolar disorder, atrial fibrillation, chronic respiratory failure, anxiety, and hypertension. On 02/22/23 at 12:05 p.m., Res #190 was observed in bed with eyes closed with oxygen supplied by nasal cannula. On 02/23/22 at 08:13 a.m., Res #190's record was reviewed and documented a care plan initiated 02/06/23. The care plan was blank. On 02/23/23 at 11:50 a.m., the ADON/MDS coordinator stated Res #190's care plan was not started. She stated there was not a comprehensive care plan completed.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-24 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure: a. physician orders were followed for treatment of an arterial wound for one (#16) of one residents reviewed for non-pressure ulcers. b. daily weights were obtained for one (#5) of one resident sampled for daily weights. The Resident Census and Conditions of Residents documented 43 residents resided in the facility. Findings: 1. Res #16 had diagnoses which included paralytic syndrome following cerebral infarction and Parkinson's disease. A quarterly MDS, dated [DATE], documented Res #16 was severely cognitively impaired, required total assistance with ADLs, and had dressings applied to the feet. A physician order, dated 01/11/23, documented to cleanse wound to the posterior right foot with wound cleanser, apply Iodosorb cream, cover with gauze, wrap with Kerlix, and secure with tape every day shift. A wound physician progress note, dated 02/01/23, documented an arterial wound to the right distal lateral foot. The note documented…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-24 · tag F0692 — failed to prevent malnutrition and dehydration — pattern
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to: a. provide dietary supplements as ordered for one (#20) and b. obtain physician ordered weekly weights for one (#18) of three residents reviewed for weight loss. The Resident Census and Conditions of Residents form documented 15 residents with weight loss and the ADON identified 22 residents with orders for dietary supplements. Findings: 1. Resident #20 had diagnoses which included COPD, heart failure, depression, and age-related physical debility. A dietitian progress note, dated 11/25/22, documented Res #20 had a six percent loss of body weight since the previous month. The note documented Res #20 was receiving Med Pass 2.0 90 ml three times daily. The dietitian recommended to consider giving Med Pass 2.0 between meals in the even of early satiety at meals. A dietitian progress note, dated 12/28/22 at 9:51 a.m., documented Res #20 had an eight percent loss of body weight since 09/2022. The note documented Res #20 was receiving Med Pass…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-24 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to change oxygen tubing as ordered by the physician for five (#5, 10, 19, 21, and #190) of five residents sampled for respiratory therapy. The Resident Census and Conditions of Residents documented 10 residents required respiratory therapy. Findings: 1. Res #5 had diagnoses of chronic obstructive pulmonary disease and heart failure. A physician's order, dated 1/5/23, documented to change the oxygen tubing every Thursday on night shift. On 02/23/23 at 8:10 a.m., the resident's oxygen tubing was not labeled with the replacement date. 2. Res #10 had diagnoses of chronic diastolic heart failure and essential hypertension. A physician's order, dated 01/05/23, documented to change the resident's oxygen tubing every night shift on Thursday. On 02/23/23 at 8:40 a.m., the resident's oxygen tubing was observed not labled with the date. 3. Res #19 had diagnoses of anxiety, depression, and atrial fibrillation. A physician order, dated 01/5/23, documented to change the oxygen tubing weekly every night shift on Thursday. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-24 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to ensure bed rails were assessed before use, physician order was obtained, and consent was obtained for one (#190) of one resident assessed for accident hazards. The Resident Census and Conditions of Residents form documented 43 residents resided in the facility. Findings: Res #190 had diagnoses which included chronic heart failure, hemiplegia of right dominant side, and chronic respiratory failure. Res #190's health record was reviewed and did not document a physician order, assessment, or consent for use of bed rails. On 02/22/23 at 12:05 p.m., Res #190 was observed in bed. The bed was observed with quarter handrails raised on both sides at the head of the bed. An air mattress was observed on the bed. A motor for an air mattress was observed on the foot of the bed powered on and functioning. On 02/23/23 at 11:28 a.m., Res #190 was observed in bed. The hand rails remained up at the head of the bed. On 02/24/23 at 7:42 a.m., the ADON stated Res #190 had not been assessed for bed rail use. She stated she had put…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-24 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to have the services of a DON or an RN for at least eight consecutive hours a day, seven days a week. The Resident Census and Condition of Residents form identified 43 residents who resided in the facility. Findings: Staffing sheets for 02/08/23 through 02/15/23 were not provided. Staffing sheets for 02/16/23 through 02/22/23 were provided. There was only RN coverage on 02/18 and 02/19/23. The staffing report had no RN coverage for 02/16, 02/17, 02/20, and 02/21/23. On 02/22/23 at 11:30 a.m., the administrator was asked if there was a DON/RN on staff. She reported, No the DON quit on 02/08/23. She reported I have had an agency RN working, not as a DON, but to make sure we have an RN in the building. On 02/23/23 at 10:15 a.m., the ADON/MDS/IP/LPN reported I have been wearing a lot of hats. We haven't had a DON/RN for a couple of weeks. On 02/24/23 at 12:25 p.m., the Administrator reported, Staffing is an ongoing issue but I do have enough extra agency nurses hired to make sure they are meeting the needs of the residents. She…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-24 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure the resident's physician addressed recommendations on the MRR per the facility policy for one (#1) of five residents reviewed for unnecessary medications. The Resident Census and Conditions of Residents form identified 43 residents who resided in the facility. Findings: Resident #1's active diagnoses included down syndrome and dementia. A facility policy, titled Drug Regimen Review Report Irregular Act /On, dated 12/10/14, read in part, .2. Report - The Pharmacist must report any irregularities to the attending physician and the Director of Nurses. 3. Completed - These reports must be acted upon . A MRR, dated 01/01/23, documented the pharmacist made a recommendation for Levothyroxine 88 mcg taken daily at 8:00 a.m. to be given at either 7:00 a.m. or 8:00 p.m. to minimize the the risk of interactions. Also the pharmacist documented the antipsychotic, Olanzapine, had been given without a supporting diagnosis. Please provide the supporting diagnosis/rationale for the use of this medication. The admission assessment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-24 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and and interview, the facility failed to perform monitoring for anticoagulant medications for one (#19) of five residents reviewed for unnecessary medications. The Resident Census and Conditions of Residents form identified 43 residents who resided in the facility. Findings: Res #19 was admitted to the facility on [DATE] with diagnoses of atrial fibrillation. A physician order, dated 02/16/22, documented Res #19 was to be administered Eliquis (a blood thinner) 2.5 mg two times a day. The clinical record did not contain documentation of the side effects or monitoring of the blood thinner. On 02/23/23 at 11:18 a.m., the ADON reported the side effects should have been documented and monitored.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-24 · tag F0758 — failed to limit and justify psychotropic drugs — pattern
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to monitor for side effects and behaviors of psychotropic medications for three (#18, 19, and #20) of five residents reviewed for unnecessary medications. The Resident Census and Conditions of Residents documented 33 residents received psychotropic medications. Findings: 1. Res #18 had diagnoses which included dysthymic disorder, anxiety disorder, and dementia with behavioral disturbance. The care plan, dated 03/28/22, documented the resident had impaired cognitive functions or impaired thought processes related to delusions and flight of ideas with an intervention to monitor/document/report to the physician any changes in cognitive function. The care plan documented the resident used quetiapine related to behavior management with an intervention to administer medications as ordered and to monitor/document side effects and effectiveness. The care plan documented the resident use escitalopram for depression with an intervention to monitor/document/report…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-24 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure the medication error rate was less than 5% for two residents (#2 and #10) of six residents observed during medication pass. A total of 34 opportunities were observed with two errors. Total error rate was 5.88%. The Resident Census and Conditions of Residents report documented 43 residents resided in the facility. Findings: 1. Res #10 was admitted tot he facility on 09/13/20 with diagnoses of chronic diastolic heart failure and essential hypertension. A physician's order, dated 08/31/22, documented metoprolol tartrate 25mg two times a day. A medication administration report, dated 12/08/22, documented metoprolol tartrate 12.5mg two times a day. On 02/24/23 at 8:00 a.m., CMA #1 administered metoprolol tartrate 25mg to the resident. On 02/24/23 at 9:50 a.m., CMA #1 was asked to look at the resident's MAR and physician's order for metoprolol tartrate and then look at the medication card. She stated she thought the order was changed to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-24 · tag F0867 — failed to act on quality-improvement findings — pattern
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure an effective QA/QAPI program to correct identified quality deficiencies. The Resident Census and Conditions of Residents form identified 49 residents resided in the facility. Findings: The undated Quality Assurance and Performance Improvement Program policy, read in parts, .The quality assessment and assurance committee will meets [sic] quarterly to identify issues .develops and implements appropriate plans of action to correct identified quality deficiencies . The facility had deficient practice cited in regards to nutrition status maintenance, quality of care related to wound care, activity of daily living assistance for dependent residents, catheter care, unnecessary medications related to monitoring behavior/side effects, monitoring of anticoagulant medication, and care plan review/revision on the survey dated 02/24/23. The facility was unable to correct these deficient practices by the correction date the facility identified on the plan of correction. On 04/28/23 at 3:54 p.m., the DON was asked how the QA/QAPI…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-24 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to implement a water management program to prevent the growth of Legionella and other opportunistic waterborne pathogens in building water systems. The Resident Census and Conditions of Residents documented 43 residents resided in the facility. Findings: CMS memo 17-30, revised date 06/09/17, documented CMS expects long-term care facilities to have water management policies and procedures to reduce the risk of growth and spread of Legionella and other opportunistic pathogens in the facility water systems. No documentation of water management policies and procedures found from record review. On 02/23/23 at 2:00 p.m., the administrator was asked to provide documentation of water management policies and procedures. On 02/24/23 at 9:49 a.m., the administrator stated she could not locate any documentation that the facility had maintained a water management program. On 02/24/23 at 10:04 a.m., the maintenance supervisor stated the facility did not have documentation of a water management program.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-24 · tag F0888 — pattern
    Ensure staff are vaccinated for COVID-19
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure 100 percent of staff who had not been granted a qualifying exemption, received all doses of a multiple COVID-19 vaccine series. The Census and Conditions of Residents form documented 43 residents reside in the facility. Findings: The COVID-19 Staff Vaccination Status for Providers form, dated 02/23/23, documented 73 total staff with 64 completely vaccinated, one partially vaccinated, and eight granted exemptions. The partially vaccinated staff member's COVID vaccine card documented the first vaccine of a series was on 10/06/22. On 02/23/23 at 2:40 p.m., the ADON stated one staff member was not completely vaccinated. She stated the staff member never received the second COVID-19 vaccine in the series but should have. She stated the staff member's hire date was 09/13/22.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-24 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review the facility failed to provide written notice of room change for one (#38) of three residents reviewed for room change. Findings: Resident #38 had diagnoses which included paraplegia. Review of the clinical record did not include information that the resident received written notification of room change. On 04/18/23 at 2:36 p.m. the administrator was asked if the resident was given a written notification of room change. The administrator stated I guess we forgot.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-24 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to complete a discharge summary for one (#39) of two residents reviewed for closed records. The Resident Census and Conditions of Residents form documented 43 residents resided in the facility. Findings: Res #39 had diagnoses which included fracture of left shoulder, history of falling, unsteadiness on feet, lack of coordination, and weakness. A five day MDS, dated [DATE], documented the resident was moderately cognitively impaired, required extensive assistance with ADLs and used a wheelchair for mobility. The EHR documented Res #39 discharged from the facility on 11/10/22. On 02/24/23, at 10:21 a.m., the administrator was asked for Res #39's discharge summary. She stated she did not have a discharge summary in her file but would look to see if it was in the DON's office. On 02/24/23 at 11:49 a.m., the administrator stated there was not a discharge summary completed for Res #39.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-24 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the ombudsman of discharge for one (#39) of two residents reviewed for closed records. The Resident Census and Conditions of Residents form documented 43 residents resided in the facility. Findings: Res #39 had diagnoses which included fracture of left shoulder, history of falling, unsteadiness on feet, lack of coordination, and weakness. A five day MDS, dated [DATE], documented the resident was moderately cognitively impaired, required extensive assistance with ADLs and used a wheelchair for mobility. The EHR documented Res #39 discharged from the facility on 11/10/22. On 02/24/23 at 11:15 a.m., the administrator stated she had not notified the ombudsman of Res #39's discharge.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-24 · tag F0636 — isolated
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure a comprehensive assessment was completed within 14 days after admission for one (#190) of one resident reviewed for new admission. The Resident Census and Conditions of Residents form documented 43 residents resided in the facility. Findings: Resident #190 admitted to the facility on [DATE] with diagnoses which include chronic heart failure, major depressive disorder, hemiplegia, bipolar disorder, atrial fibrillation, chronic respiratory failure, anxiety, and hypertension. On 02/22/23 at 12:05 p.m., Res #190 was observed in bed with eyes closed with oxygen supplied by nasal cannula. On 02/23/22 at 8:11 a.m., Res #190's record was reviewed and documented an admission assessment as In Progress. On 02/23/23 at 10:45 a.m., the ADON stated she was aware timely MDS assessments were an issue. She stated Res #190's admission assessment was not completed and should have been. She stated she was unable to complete MDS assessments timely as…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-24 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure a baseline care plan was completed for one (#190) of one residents reviewed for new admission. The Resident Census and Conditions of Residents form documented 43 residents resided in the facility. Findings: Resident #190 admitted to the facility on [DATE] with diagnoses which include chronic heart failure, major depressive disorder, hemiplegia, bipolar disorder, atrial fibrillation, chronic respiratory failure, anxiety, and hypertension. On 02/22/23 at 12:05 p.m., Res #190 was observed in bed with eyes closed with oxygen supplied by nasal cannula. On 02/23/22 at 8:13 a.m., Res #190's record was reviewed and documented a care plan initiated 02/06/23. The care plan did not include a baseline care plan. On 02/23/23 at 11:50 a.m., the ADON/MDS coordinator stated Res #190's care plan was not started. She stated there was no baseline care plan completed.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-24 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure care plans were reviewed/revised for one (#20) of five residents reviewed for care plan revision. The Resident Census and Conditions of Residents form identified 49 residents resided in the facility. Findings: Resident #20 had diagnoses which included hypertension (high blood pressure). The Care Plan, revised 01/18/23, did not reveal a review/revision had been conducted since 01/18/23. Review of the assessments, revealed a quarterly assessment had been completed on 04/04/23. Review/revision of the care plan had not been completed after the quarterly assessment. On 04/25/23 at 2:38 p.m., the ADON was asked who was responsible to ensure care plans were reviewed/revised after quarterly assessments. They stated they were responsible. The ADON was asked why the care plan for Resident #20 had not been reviewed/revised after the 04/04/23 quarterly assessment or by the plan of correction date of 04/20/23 set by the facility. They stated they had not had time. The ADON stated they had only been able to review/revise…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-24 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, it was determined the facility failed to ensure the removal of expired mediations from the medication storage room. The Resident Census and Conditions of Residents report documented 43 residents resided in the facility. Findings: On 02/24/23 at 10:57 a.m., a tour of the medication room found the following expired medications. a. 1 vial multi- dose Flu vaccine with an open date of 11/01/22. b. 1 Levemir Flextouch pen with no name or label. c. 1 package of 10 count Bisacodyl suppositories with an expiration date of 12/22. On 02/24/23 at 11:20 a.m., the ADON reported the expired and unlabeled medications should have already been removed from the medication room.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-24 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to ensure bed rails were inspected for one (#190) of one resident assessed for accident hazards. The Resident Census and Conditions of Residents form documented 43 residents resided in the facility. Findings: Res #190 had diagnoses which included chronic heart failure, hemiplegia of right dominant side, and chronic respiratory failure. Res #190's health record was reviewed and documented no physician order, assessment, or consent for use of bed rails. On 02/22/23 at 12:05 p.m., Res #190 was observed in bed. The bed was observed with quarter handrails raised on both sides at the head of the bed. An air mattress was observed on the bed. A motor for an air mattress was observed on the foot of the bed powered on and functioning. On 02/23/23 at 11:28 a.m., Res #190 was observed in bed. The hand rails remained up at the head of the bed. On 02/24/23 at 7:39 a.m., the maintenance supervisor stated he inspected all the equipment that comes into the building. He stated he had not inspected the bed for Res #190 because he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$28,744 in federal fines across 1 penalty.

  • $28,744 — penalty dated 2026-02-24

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
MONTGOMERY, COLTONIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF50%since 12/01/2022
MONTGOMERY, TARALEEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNF50%since 12/01/2022
MCGUIRE, ANGELAIndividualADP OF THE SNFsince 04/29/2025
WOODHOUSE, PATTYIndividualADP OF THE SNFsince 12/01/2022

CMS files one row per role, so the 7 rows in the source record cover these 4 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.7M
Net patient revenuemost recent cost report
+2.7%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 73%Medicare 2%Other / private 25%

About 73% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$232per resident / day
operating cost
$7,054per month
≈ monthly operating cost
$239per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OK

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.

Typical monthly cost in Oklahoma
$7,026/mo
Nursing home (semi-private)
$7,756/mo
Nursing home (private)
$6,150/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375171. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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