Quail Ridge Living Center, INC

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

52.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 27 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Met the expected recovery: 45.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 20 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.19 therapist hours per resident per day in 2026Q1 — more than 20% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 25% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 120 beds and averages 95.1 residents a day — about 79% occupied, or roughly 25 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.65 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.32 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.70 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.15 hrs/resident/day on weekends vs 3.85 on weekdays — 18% thinner on weekends. RN hours go from 0.39 to 0.13 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 46% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

20 citations, most serious first. The 10 most serious are shown; the remaining 10 are one tap away and print in full.

• Potential for harm · Ecited before2026-07-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
  Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, record review, and interview, the facility failed to:a. ensure residents did not fall during a transfer for 1 (#84) of 2 sampled residents reviewed for accident hazards; b. ensure safety interventions were in place while smoking for 1 (#6) of 2 sampled residents reviewed for accident hazards; andc. ensure the electrical room door was secured for 1 of 1 electrical room observed.The DON identified 29 residents required two person assistance with transfer, 18 residents smoked, and 85 residents resided in the facility. Findings: 1. A policy titled Safe Lifting and Movement of Residents, dated 07/2017, read in part, In order to protect the safety and well-being of staff and residents, and to promote quality care, this facility uses appropriate techniques and devices to lift and move residents. A care plan for Resident #84, revised 10/27/23, showed they required extensive assistance of two staff members to transfer between surfaces. A quarterly assessment for Resident #84, dated 01/03/25, showed the resident had a brief interview for mental status score of 15, which…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2026-07-02 · tag F0812 — failed to store, cook, and serve food safely — pattern
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — the official record, unedited, may be distressing

  Based on observation, record review, and interview, the facility failed to ensure the ice machine was maintained in a sanitary manner. The administrator identified 85 residents received nourishment from the kitchen. Findings: On 06/29/26 at 10:03 a.m., the ice machine was observed to have a black slimy substance on the underside of the plastic rim inside the ice compartment. A maintenance log titled Monthly Deep Cleaning Schedule 2026 was reviewed. The log showed the ice machine had been cleaned in March 2026, April 2026, and May 2026. On 06/29/26 at 10:15 a.m., the dietary manager stated the black substance on the ice machine appeared to be grime and it should not have been in the ice machine. They stated the ice machine was due for a weekly cleaning.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-07-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interview, the facility failed to ensure residents were free from physical abuse for 1 (#76) of 1 sampled resident reviewed for abuse.The DON stated 85 residents resided in the facility.Findings:A document titled ABUSE, NEGLECT AND MISAPPROPRIATION or RESIDENT'S FUND, dated 03/18/15, read in part, The resident has the right to be free from verbal, sexual, physical, mental, corporal punishment, and involuntary seclusion. The document had been signed by CNA #8.A policy titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program, dated 04/2021, read in part, Residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion, verbal, mental, sexual or physical abuse, and physical or chemical restraint not required to treat the resident's symptoms.A document titled ABUSE, NEGLECT AND MISAPPROPRIATION or RESIDENT'S FUND, dated 06/10/24, read in part, The resident has the right to be free from verbal, sexual,…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-07-02 · tag F0609 — failed to report abuse allegations — isolated
  Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interview, the facility failed to ensure an allegation of physical abuse was reported for 1 (#76) of 1 sampled resident reviewed for abuse.The DON reported 85 residents resided in the facility.Findings:A policy titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program, dated 04/2021, read in part, Residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from corporal punishment, involuntary seclusion, verbal, mental, sexual or physical abuse, and physical or chemical restraint not required to treat the resident's symptoms.A written statement from Resident #76, dated 03/10/26, read in part, [Name withheld], my night shift C.N.A. and her helpmate, about 3 days ago, slid me up on my bed, raming [sic] my head in the head board [sic]! I hollered out in pain! But it didn't make any difference to them. Two days later I told them they hurt me, being so rough!.An email statement from CNA #8, dated 3/11/2026, read in part, Last week I'm not sure the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-07-02 · tag F0880 — failed to prevent and control infections — isolated
  Provide and implement an infection prevention and control program.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, record review, and interview, the facility failed to ensure urinary catheter bags were not on the floor for 1 (#41) of 5 sampled residents reviewed for urinary catheters. The DON identified five residents with urinary catheters. Findings: On 06/29/26 at 10:30 a.m., Resident #41's urinary catheter bag was observed on the floor at the bedside, On 06/30/26 at 2:00 p.m., Resident #41's urinary catheter bag was observed on the floor at the bedside. An undated policy titled Catheter Care, Urinary, read in part, 2. Be sure the catheter tubing and drainage bag are kept off the floor. On 07/01/26 at 1:30 p.m., CNA #11 stated urinary catheter bags should be in a dignity bag, hung on the bed frame, and not on the floor. On 07/01/26 at 1:40 p.m., CNA #2 stated a urinary catheter bag should be hung on the bed frame and not in contact with the floor. On 07/01/26 at 2:03 p.m., CNA #9 stated urinary catheter bags should be hung on the side of the bed and not on the floor. On 07/01/26 at 2:07 p.m., CNA #10 stated a urinary catheter bag should not be on the floor. On 07/01/26 at…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Infection Control Deficiencies · Deficient, Provider has date of correction
• Potential for harm · F2024-08-23 · tag F0847 — widespread
  Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
  What the surveyor found here — the official record, unedited, may be distressing

  Based on record review and interview, the facility failed to inform the residents and their representatives of their right to rescind an arbitration agreement within 30 calendar days of signing it. The administrator reported the census was 84 and all the residents had signed an arbitration agreement. Findings: An undated excerpt from the facility admission packet, titled Arbitration read in part, .this Arbitration Provision may be rescinded by written notice to the facility from the resident within 3 business days of signature. If not rescinded within 3 business days, this Arbitration Provision shall remain in effect . On 08/23/24 at 8:11 a.m., the Administrator stated residents had not given 30 days to rescind the arbitration agreement after it was signed.

  Administration Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2024-08-23 · tag F0623 — pattern
  Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interview, the facility failed to provide written notices of transfer or discharge prior to residents being transfer or discharged from the facility for three (#2, #9, and #228) of four sampled residents reviewed for hospitalizations. The DON denitrified 71 residents who had been discharged or transferred to from the facility to a hospital in the previous six months. Findings: A facility policy titled Transfer or Discharge, Facility Initiated, dated 2001, documented under the subheading Notice of Transfer or Discharge (Emergent or Therapeutic Leave that the resident would be given the notice as soon as practicable but before the transfer or discharge. 1. Resident #2 had diagnoses which included bipolar disorder. A progress note dated 12/12/23 at 10:05 a.m., documented facility staff transferred the resident to a hospital for behaviors on that date. A review of the resident's records did not find a written notice of transfer or discharge had been given to the resident. 2. Resident #9 had diagnoses which included type 2 diabetes mellitus. A progress note…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2024-08-23 · tag F0727 — failed to provide required RN coverage — pattern
  Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interview, the facility failed to have RN coverage for two days, 01/22/24 and 01/26/24. The administrator identified 84 residents living in the facility. Findings: Based on record review, and interview the facility failed to submit accurate direct care staffing payroll data for the PBJ report for 01/01/24 to 03/31/24 (Quarter 2). The Administrator identified 84 residents resided in the facility. Findings: On 08/22/24 at 1:37 p.m., HR#1 was asked about the five dates listed on the PBJ report (01/20/24, 01/22/24. 01/25/24. 01/27/24 and 02/25/24 . HR#1 stated they were unsure of why there was no RN coverage listed on those reports. HR#1 then provided punch detail for scheduled RN coverage for three of the five dates listed on the PBJ report. HR#1 provided punch detail for RN coverage for 1/20, 1/27 and 2/25 but not for 1/22/24, or 1/26/24. When asked why there was no RN coverage for the dates listed, HR#1 stated they based the PBJ report on punch detail and did not have records for the scheduled RN . On 08/22/24 at 8:37 a.m., the administrator stated they did…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2024-08-23 · tag F0851 — pattern
  Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
  What the surveyor found here — the official record, unedited, may be distressing

  Based on record review and interview, the facility failed to submit accurate direct care staffing payroll data for the PBJ report for 01/01/24 to 03/31/24 (Quarter 2). The Administrator identified 84 residents resided in the facility. Findings: The PBJ Staffing Data Report, dated 01/01/24 through 03/31/24, for Quarter 2 read in part Four or More Days Within the Quarter with no RN. Hours. On 08/22/24 at 1:37 p.m., HR#1 was asked about the five dates listed on the report (01/20/24, 01/22/24. 01/25/24. 01/27/24 and 02/25/24 . HR#1 stated they were unsure of why there was no RN coverage listed on those reports. They stated the PBJ report is based on the facility punch detail. HR#1 then provided punch detail for scheduled RN coverage for three of the five dates listed on the PBJ report. The HR was able to provide punch detail for RN coverage for 1/20, 1/27 and 2/25 but not for 1/22/24, or 1/26/24. When asked if the data submitted for the PBJ was correct, HR#1 stated no. On 08/22/24 at 8:37 a.m., the administrator stated they did not know why the inaccurate data was submitted. .

  Administration Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2024-08-23 · tag F0640 — isolated
  Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
  What the surveyor found here — the official record, unedited, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure resident assessments were submitted to CMS for one (#69) of one resident reviewed for assessments. The administrator reported the census was 84. Findings: An undated facility policy titled MDS Completion and Submission Timeframes read in part, Our facility will conduct and submit resident assessments in accordance with current federal and state submission time frames . Resident #69 had diagnoses which included acute respiratory failure and diabetes mellitus. A review of Resident #69's medical record indicated the 5-day assessment dated [DATE] and the discharge assessment dated [DATE] were completed but never transmitted to CMS. On 08/21/24 at 1:47 pm, the MDS coordinator stated they were not sure why the assessments had not been sent to CMS.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

No federal fines in the current CMS record.

Part of a chain

This home belongs to STEIN LTC — 4 facilities. Here is how its ratings compare with the chain’s average across all its homes: See the whole chain — ratings, flags, fines and finances →

A home rated well below its chain’s average can signal local problems; a chain with a low average across the board is a bigger pattern worth researching. CMS chain data under-reports private-equity and REIT ownership, so treat this as a floor, not the full picture.

Who owns this facility

CMS files one row per role, so the 49 rows in the source record cover these 20 parties — each is shown once here with every role it holds. Nothing is omitted.

5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

About 78% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OK