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Community Health Care Of Gore

503 South Main Street, Gore, OK 74435 · For profit - Corporation · 70 certified beds · (918) 489-2299 Medicare & Medicaid certified

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Special Focus candidate (CMS is watching this home)Flagged for abuseBehavioral-health or dementia-care citation — no harm found (F0758)2 immediate-jeopardy citations$23,879 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0607) — most recent Jun 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 2 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (50) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $23,879 in federal fines (most recent 2025-03-17)
  • its independent health-inspection rating is low (1/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 1 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
301 S J T Stites St · (918) 775-9159 · Call to confirm hours
Pharmacy
Gore Drug0.5 mi
305 N Main St · (918) 489-5558 · Call to confirm hours
Grocery
603 N Main St · (918) 489-2202 · Call to confirm hours
Park
801 S Main St · Typically dawn to dusk
Place of worship
300 S Campbell St

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 1 of 5
Long-stay residentspeople who live here 1 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased23.2%13.6%15.4%worse
Long-stay residents who lose too much weight5.4%3.3%5.4%typical
Long-stay residents with a catheter left in their bladder2.2%1.9%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection13.4%2.8%2.0%worse
Long-stay residents with depressive symptoms2.0%3.4%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury8.8%4.7%3.3%worse
Long-stay residents whose ability to walk worsened17.7%13.7%16.1%worse
Long-stay residents on antianxiety or hypnotic medication27.4%25.7%18.9%worse
Long-stay residents given the seasonal flu vaccine93.3%94.6%95.3%typical
Long-stay residents with pressure ulcers5.2%4.7%4.7%worse
Long-stay residents with worsening bladder/bowel control28.6%17.1%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table15.3%17.5%17.1%better
Short-stay residents who newly got an antipsychotic medication7.0%1.8%1.4%worse
Short-stay residents given the seasonal flu vaccine88.9%74.1%79.4%better
Short-stay residents rehospitalized after admission23.7%27.3%22.6%typical
Short-stay residents with an outpatient ER visit22.1%16.6%12.0%worse
Long-stay hospitalizations per 1,000 resident days3.182.311.67worse
Long-stay outpatient ER visits per 1,000 resident days3.492.961.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

11.2%U.S. median 10.7%
Went back to hospital
0.38U.S. median 0.31
Therapy hours / resident / day
0.17hours / resident / day
Physical therapy
0.17hours / resident / day
Occupational therapy
0.03hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.38 therapist hours per resident per day in 2026Q1 — more than 64% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 8% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.2%CMS range 7.2–17.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified94.1%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.9%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened8.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.4%CMS range 4.1–12.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.251.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.19
RN hours/ resident / day
0.80
LPN hours/ resident / day
3.20
Aide hours/ resident / day
4.19
Total nurse hours/ resident / day
0.18
RN hoursweekends
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 70 beds and averages 46.1 residents a day — about 66% occupied, or roughly 24 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.19 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.19 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.20 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.43 hrs/resident/day on weekends vs 4.49 on weekdays — 24% thinner on weekends — a notable drop. RN hours go from 0.20 to 0.18 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

16
deficiencies at the latest standard inspection (2025-03-17)
16
at the previous standard inspection (2023-11-15)

Deficiencies are unchanged from the previous inspection. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

50 citations, most serious first. The 15 most serious are shown; the remaining 35 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2025-03-17 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 03/06/25 at 5:40 p.m., an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to implement their abuse policy and procedure by not: a. consulting with the attending physician to identify treatable conditions such as acute psychosis; b. making any changes to care plan approaches to any and all involved individuals; c. documenting in the residents clinical record all attempted interventions and their effectiveness; and d. consulting psychiatric services for asssistance in assessing the resident, identifying causes, and developing a care plan for interventions and management necessary or as may be recommended by the attending physician or interdisciplinary team after a allegation of sexual abuse. A facility policy titled Resident - Resident Altercations, revised September 2022, read in part, If two residents are involved in an altercation, staff: . c. notify each resident's representative and attending physician of the incident; d. review the events with the nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-03-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 03/05/25, an immediate Jeopardy was determined to exist related to the facility's failure to implement fall interventions for Resident #3 who had severe cognitive impairment and was a high fall risk. A quarterly MDS assessment, dated 10/11/24, showed Resident #3 had one non injury fall and two or more falls with injury. Resident #3's Morse Fall Scale assessment, dated 09/24/24, showed Resident #3 was a high fall risk. On 11/03/24, Resident #3 fell from the bed with no injury. Resident #3's Morse Fall Scale assessment, dated 12/03/24, showed Resident #3 was a high fall risk. On 12/29/24, Resident #3 had an un-witnessed fall from their bed and had a small bruising noted to the right eyebrow and a small skin tear noted to their right hand. Resident #3's Morse Fall Scale assessment, dated 12/31/24, showed Resident #3 was a high fall risk. On 02/08/25, Resident #3 had a fall from the bed with no injury. On 02/22/25, Resident #3 had an unwitnessed fall from their wheel chair resulting in Resident #3 being…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to prevent abuse for 1 (#20) of 3 sampled residents reviewed for abuse. This deficient practice resulted in harm to Resident #20 who experienced psychosocial harm as a result of the abuse. The administrator identified 44 residents resided in the facility. Findings: 1. On 03/03/25 at 12:16 p.m., Resident #20 was observed crying and visibly traumatized while conveying the incident which occurred on 02/23/25. A facility policy titled Identifying Types of Abuse, revised 09/2022, read in part, the following situations are recognized as those that are likely to cause psychosocial Harm, which may take months or years to manifest and have long-term effects on the resident and [their]relationship with others: a. Sexual assault. A facility policy titled Resident - Resident Altercations, revised 09/2022, read in part, If two residents are involved in an altercation, staff: . c. notify each resident's representative and attending physician of the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-03-17 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure: a. care plans were updated/revised for 1 (#3) of 16 sampled residents reviewed for updated/revised care plans; and b. the participation of the resident/resident's representative and the interdisciplinary team in the revision of the care plan for 1 (#12) of 16 sampled residents whose care plan were reviewed for participation of a resident/resident's representative and the interdisciplinary team in the revision of the care plan . This deficient practice resulted in a harm to Resident #3 after the resident experienced a fall with injury. The administrator identified 44 residents resided in the facility. Findings: A facility policy titled Falls and Fall Risk, Managing, revised 03/2018, read in part, Based on previous evaluations and current data, the staff will identify interventions related to the residents, specific risk and causes to try and prevent the resident from falling and try to minimize complications from falling .the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2025-03-17 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to provide trauma informed care after an incident of sexual abuse for 1 (#20) of 5 sampled residents reviewed for trauma informed care which resulted in a harm to Resident #20. The ADON identified 44 residents resided in the facility and 22 residents received mental health medications in the facility. Findings: On 03/03/25 at 12:16 p.m., Resident #20 was observed crying and visibly traumatized while conveying the incident which occurred on 02/23/25. A facility policy titled Identifying Types of Abuse, revised 09/2022, read in part, the following situations are recognized as those that are likely to cause psychosocial harm, which may take months or years to manifest and have long-term effects on the resident and [their] relationship with others: a. Sexual assault. A facility policy titled Resident - Resident Altercations policy, revised September 2022, read in part, If two residents are involved in an altercation, staff: . c. notify each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-06-11 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to implement their abuse policy. The facility failed to:a. thoroughly investigate and document an abuse investigation; and b. notify the ombudsman of an abuse investigation for 1 (#1) of 3 sampled residents reviewed for abuse. The administrator identified 38 residents resided in the facility. Findings: On 06/09/26 at 9:57 a.m., Resident #1 was observed lying in a bariatric bed with the head of bed elevated. Resident #1 was alert and oriented to person, place, and situation. A policy titled Abuse, Neglect, Exploitation or Misappropriation- Reporting and Investigating, revised 09/2022, read in part, All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft, or misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management are documented and reported.9. The investigator notifies the ombudsman that an abuse investigation is being conducted. A nurse's note for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-06-11 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to conduct a complete and thorough investigation of abuse for 1 (#1) of 3 sampled residents reviewed for abuse. The administrator identified 38 residents resided in the facility. Findings:On 06/09/26 at 9:57 a.m., Resident #1 was observed lying in a bariatric bed with the head of bed elevated. Resident #1 was alert and oriented to person, place, and situation. A policy titled Abuse, Neglect, Exploitation or Misappropriation- Reporting and Investigating, revised 09/2022, read in part, All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft, or misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management are documented and reported.9. The investigator notifies the ombudsman that an abuse investigation is being conducted. A nurse's note for Resident #1, dated 01/29/26, showed CNAs were transferring Resident #1 from the bed to a wheelchair with a mechanical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-06-11 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure care plan interventions were comprehensive for 1 (#2) of 12 sampled residents reviewed for comprehensive care plans. The administrator identified 38 residents resided in the facility; Findings:A policy titled Care Plans, Comprehensive Person-Centered, revised 03/2022, read and part, 9. Care plan interventions are chosen only after data gathering, proper sequencing of events, careful consideration of the relationship between the residents, problem areas, and their causes, and relevant clinical decision-making.10. When possible, interventions addressed the underlying sources of the problem areas, not just symptoms or triggers. A baseline care plan for Resident #2, dated 11/28/23, read in part, toileting assist of 2 .bathing assist of 2. A care plan for Resident #2, initiated on 11/29/23, showed a focus the resident had an ADL (activities of daily living), self-care performance deficit due to activity intolerance and fatigue.The interventions read in part, TOILET USE: [Resident #2] requires dependent with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Dcited before2026-06-11 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure hair nets were worn in the kitchen during food preparation for 1 of 2 food preparation observations. The DON identified 38 residents received nutrition from the kitchen. Findings: On 06/05/26 at 12:00 p.m., dietary aide #1 was observed walking through the food preparation area to the dish area in the kitchen. Dietary aide #1 was observed washing dishes and not wearing a hair net.On 06/05/26 at 12:00 p.m., cook #1 was observed with a long beard and not wearing a beard net while preparing food in the kitchen.A facility policy titled, Preventing Foodborne Illness-Employee Hygiene and Sanitary Practices, revised 11/2022, read in part, 15. Hair nets or caps and/or beard restraints are worn when cooking, preparing or assembling food to keep hair from contacting exposed food, clean equipment, utensils, and linens.On 06/05/26 at 12:02 p.m., dietary aide #1 stated they should have been wearing a hair net while working in the kitchen.On 06/05/26 at 12:06 p.m., cook #1 stated they were preparing food and forgot…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has plan of correction
  • Potential for harm · Ecited before2025-03-17 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to report an allegation of neglect to the OSDH within two hours of the knowledge of the allegation for three (#9, 36 and #147) of three residents sampled for grievances. The administrator identified 44 residents who resided in the facility. Findings: A facility policy titled Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating, revised September 2022, showed all reports of abuse and neglect were reported to local, state, and federal agencies as required by current regulations and thoroughly investigated by facility management. The policy showed findings of all investigations were documented and reported. The policy showed the administrator or individual making the allegation immediately reported their suspicion to the state licensing/surveying agency (OSDH or State agency). The policy showed immediately was defined as within two hours of an allegation involving abuse or within 24 hours of an allegation if it did not involve abuse. A State reportable incident report, dated 03/13/25, showed an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-17 · tag F0625 — pattern
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide a copy of the facility's bedhold policy to 2 (#9 and #147) of 2 sampled residents who were transferred out of the facility with the intention of returning to the facility. The administrator identified 44 residents residing in the facility. Findings: A facility policy titled Bed-Holds and Returns, revised October 2022, read in part, All residents/representative are provided written information regarding the facility and state bed-hold policies, which address holding or reserving a resident's bed during periods of absence (hospitalization or therapeutic leave). 1. Resident #9 had diagnoses which included urinary tract infection. A review of the resident's electronic medical record showed the resident had a hospitalization in February 2025, but no documentation the resident received a copy of the facility bedhold policy. 2. Resident #147 had diagnoses which included urinary tract infection. A review of the resident's electronic medical record indicated the resident had a hospitalization in March of 2025, but no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-03-17 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure MDS assessments were accurate for 2 (#3 and #13) of 16 sampled residents reviewed for accurate MDS assessments. The administrator identified 44 residents resided in the facility. Findings: A facility policy titled Comprehensive Assessments, revised 10/2023 read in part, The facility conducts comprehensive, accurate, standardized, reproducible assessments of each resident's functional capacity using the resident Assessment Instrument specified by CMS [Centers for Medicare and Medicaid Services]. 1. Resident #3 was admitted on [DATE] with diagnoses which included type 2 diabetes mellitus, syncope and collapse, and chronic kidney disease. Resident #3's quarterly assessment, dated 10/11/24, showed Resident #3 had one fall with no injury, two or more falls with minor injury, and falls since admission or prior assessment. Resident #3's annual assessment, dated 01/13/25, showed Resident #3 did not have any falls since admission/entry or reentry or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-03-17 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to develop a comprehensive care plan for 2 (#9 and #27) of 5 sampled residents whose clinical records were reviewed for unnecessary medications. The administrator identified 44 residents residing in the facility. Findings: 1. Resident #9 had diagnoses which included anxiety. The quarterly assessment, dated 12/11/24, showed the resident had an anxiety disorder and received an anti-anxiety medication. The resident's care plan, dated 12/18/24, did not address the resident's anxiety disorder or the use of the anti-anxiety medication. The physician's monthly summary, dated 03/17/25, showed the resident received Buspar (an anti-anxiety medication) twice daily to treat their anxiety disorder. On 03/17/25 at 1:35 p.m., the MDS coordinator stated the resident's care plan should have addressed the resident's diagnosis of anxiety and addressed the use of an anti-anxiety medication. 2. Resident #27 had diagnoses which included psychotic disturbance. A physician's order, dated 05/18/23, showed the resident was to receive Zyprexa (an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-17 · tag F0552 — isolated
    Ensure that residents are fully informed and understand their health status, care and treatments.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide informed consent for medications for 1 (#27) of 5 sampled residents whose clinical records were reviewed for unnecessary medications. The administrator identified 44 residents resided in the facility. Findings: Resident #27 had diagnoses which included aphasia following a cerebral infarction and vascular dementia. The physician's monthly summary, dated 03/05/25, showed the resident received the following medications: a. Depakote (an anti-seizure medication) 125mg twice daily for anxiety; b. Sertraline (an antidepressant) 25mg daily; and c. Zyprexa (an antipsychotic) 5mg at bedtime. The resident's clinical record was reviewed. There was no documentation of informed consent for medications or provided care. The quarterly MDS assessment, dated 03/09/25, showed the resident's cognition was severely impaired with a BIMS score of 03. On 03/17/25 at 12:25 p.m., the POA stated there was no communication about care plan meetings, medications, medication risk verses benefits, or possible alternatives to the medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-17 · tag F0604 — failed to not use physical restraints improperly — isolated
    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to assess the use of a geriatric chair to ensure the device was not a restraint for 1 (#3) of 2 sampled residents reviewed for restraints. The ADON identified four residents utilized geriatric chairs in the facility. Findings: On 03/03/25 at 12:05 p.m., Resident #3 was observed in the dining room in a geriatric chair with bruising on their face under both eyes and cheeks. A facility policy titled Use of Restraints, revised 04/2017, read in part, Prior to placing a resident in restraints, there shall be a pre-restraining assessment and review to determine the need for restraints. The assessment shall be used to determine possible underlying causes of the problematic medical symptom to determine if there are less restrictive interventions parentheses (programs, devices, referrals, etc. [et cetra]) that may improve the symptoms. Resident #3 was admitted on [DATE] with diagnoses which included cerebral infarction, type 2 diabetes mellitus, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 35 citations
  • Potential for harm · D2025-03-17 · tag F0637 — isolated
    Assess the resident when there is a significant change in condition
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a significant change assessment was conducted after a resident was discharged from hospice services for 1 (#2) of 16 sampled residents reviewed for significant change assessments. The administrator identified 44 residents resided in the facility and three residents received hospice services. Findings: A facility policy titled facility's Comprehensive Assessment, revised 10/2023, read in part, Significant Change in Status Assessments (SCSA) - the SCSA is a comprehensive assessment for a resident that must be completed when the IDT has determined that a resident meets the significant change guidelines for either major improvement or decline. It can be performed at any time after the completion of an admission assessment, and it's completion date depend on the date that the IDT determination was made that the resident had a significant change .a significant change is a major decline or improvement in a residence status. Resident #2 was admitted on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-17 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a level I PASARR was completed after a new mental health diagnosis for 1 (#3) of 5 sampled residents reviewed for PASARRs. The ADON identified 22 residents had a mental health diagnosis. Findings: Resident #3 was admitted on [DATE] with diagnoses which included cerebral infarction and dementia. Resident #3's electronic health record showed Resident #3 was diagnosed with bipolar disorder on 12/03/24. On 03/04/25 at 10:41 a.m., the MDS coordinator was asked about the level I PASARR completed for Resident #3 after a new diagnosis of bipolar on 12/03/24. The MDS coordinator stated there was not a PASARR completed after the new bipolar diagnosis and one should of been completed after the new diagnosis.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-17 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to perform a gradual dose reduction or document the rationale for not performing a gradual dose reduction of an antipsychotic medication for 1 (#27) of 5 sampled residents reviewed for unnecessary medications. The administrator identified 22 residents with a mental health diagnoses. Findings: Resident #27 had diagnoses which included vascular dementia with other behavioral disturbance, aphasia following a stroke, major depressive disorder, and anxiety. A physician's order, dated 05/18/23, showed the resident was to receive Zyprexa (an antipsychotic medication) 5mg at bedtime for vascular dementia. A pharmacy recommendation, dated 05/07/24, showed the resident was on Zyprexa 5mg at bedtime and asked to consider a gradual dose reduction to Zyprexa 2.5mg at bedtime. The physician's response showed the resident had failed a prior gradual dose reduction. An annual assessment, dated 06/06/24, showed the resident was cognitively severely impaired (BIMS score 3), displayed no behaviors, and received and antipsychotic medication. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-17 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to offer dental services for 1 (#13) of 16 sampled residents reviewed for dental services offered. The administrator identified 44 residents resided in the center. Findings: On 03/03/25 at 3:30 p.m., Resident #13 was observed with broken and missing teeth. The facility's Dental Services policy and procedure, dated 12/06/23, read in part, [name of dental provider withheld] call our residents responsible party to agree they want services. This is part of a program with Medicaid. Resident #13 was admitted on [DATE], with diagnoses which included dysphagia following cerebral infarction and nocturnal enuresis. Resident #13's care plan, dated 01/25/24, showed Resident #13 required partial to moderate assistance X 1 staff with personal hygiene and oral care. Resident #13's care plan did not document they had broken or missing teeth or the need for dental services. Resident #13's annual assessment, dated 01/17/25, showed Resident #13's BIMS score…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-03-17 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to maintain the ice machine in a sanitary manner. The dietary manager identified 44 residents who utilized ice from the kitchen. Findings: On 03/03/25 at 1:30 p.m., an observation of the ice machine was conducted with the dietary manager. There was a slimy black and brown substance in the crevices, along the edges, and around the pump of the water reservoir. On 03/03/25 at 1:30 p.m., the dietary manager stated there was something brownish black and slimy looking along the edges of the water reservoir. The dietary manager stated they cleaned the ice bin weekly, but did not know who cleaned the mechanical area of the ice machine. On 03/10/25 at 3:15 p.m., the administrator stated the ice machine should be on a regular cleaning schedule for the maintenance department to perform.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-14 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure staff who conducted Covid-19 testing received the appropriate training. The administrator identified 47 residents resided in the facility. Findings: On 11/13/24 at 8:45 a.m., the social services director stated they and the activities assistant sometimes performed Covid-19 testing on the residents at the facility. They stated they did not remember being given training on proper infection control techniques or specimen collection. On 11/13/24 at 8:53 a.m., LPN #2 stated various employees conducted outbreak testing, including unlicensed activities staff. On 11/13/24 at 10:25 a.m., the DON stated social services/activities staff were sometimes used for outbreak testing. They stated that was how it was when they took over the DON position. On 11/13/24 at 12:36 p.m., the activities assistant stated they routinely helped test the residents for Covid-19. They stated they were unsure if they had ever received training on infection control or specimen collection. On 11/14/24 at 10:00 a.m., the DON stated they were unable to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-14 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a resident's representative and the physician were notified of a fall for one (#1) of three sampled residents reviewed for falls. The administrator identified 47 residents resided in the facility. Findings: A facility policy titled Community Healthcare of [NAME] Policy and Procedure, revised 12/16/22, read in part, Assess resident, contact medical director, DON, ADON, Admin and emergency family contact. Resident #1 had diagnoses which included a history of falling and dementia. A nurse note, dated 08/16/24 at 10:42 p.m., documented Resident #1 was on alert charting related to a non-injury fall. An Investigation Report Statement, dated 08/21/24, documented Resident #1 fell on [DATE] at around 6:33 p.m. The report further documented LPN #1 did not contact the physician or the family at the time of the incident. On 11/13/24 at 10:25 a.m., the DON stated when Resident #1 fell on [DATE] LPN #1 did not notify the family or the physician. On 11/14/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-14 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to assess a resident after a fall for one (#1) of three sampled residents reviewed for falls. The administrator identifed 47 residents resided in the facility. Findings: A facility policy titled Community Healthcare of [NAME] Policy and Procedure, revised 12/16/22, read in part, Neuro checks for falls with head injury and unwitnessed falls with possible head injury .Assess resident, contact medical director, DON, ADON, Admin and emergency family contact .Obtain vital signs, assess residents' orientation, level of consciousness, pupil size and reaction to light. Resident #1 had diagnoses which included a history of falling and dementia. A nurse note, dated 08/16/24 at 10:42 p.m., documented Resident #1 was on alert charting related to a non-injury fall. An Investigation Report Statement, dated 08/21/24, documented Resident #1 fell on [DATE] at around 6:33 p.m. The report further documented LPN #1 did not complete an assessment on Resident #1 after the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-27 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to investigate an allegation of abuse for two (#1 and #3) of three residents reviewed for allegations of abuse. The DON identified nine residents with allegations of abuse in the past six months. Findings: A policy titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program read in parts .All allegations are thoroughly investigated .The individual conducting the investigation as a minimum: .f. interviews the resident (as medically appropriate) or the resident's representative; .i. interviews the resident's roommate, family members, and visitors; j. interviews other residents to whom the accused employee provides care or services; .l. documents the investigation completely and thoroughly . 1. Resident #1 had diagnoses which included dementia, anxiety, depression, and acute respiratory failure. A quarterly assessment, dated 04/23/24, documented the resident was severely impaired cognitively and was dependent for most ADLs. An incident report/state reportable, dated 06/10/24, documented an allegation of abuse for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-27 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and interview, the facility failed to follow the menus for the residents. The administrator identified 50 residents who resided in the facility and ate meals prepared by the kitchen. Findings: A dietary menu documented for the residents' meal they were to have a philly steak sandwich, potato wedges, coleslaw, and cheesecake for desert. On 06/26/24 a meal service was observed. At 1:00 p.m. the surveyor asked for a test tray. The DM stated they did not have any more coleslaw or coconut cake. The staff stated four residents had received a salad and ice cream in place of the coleslaw and coconut cake. On 06/26/24 at 1:35 p.m., the DM stated to their knowledge they had never served cheesecake. The DM stated the evening menu had been changed because the staff forgot the thaw the meat. The DM stated they had substituted menu items a lot recently.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-11-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. The DON identified 46 resident residing in the facility who receive meals from the kitchen. Findings: On 11/08/23 at 9:22 a.m., an initial tour of the kitchen was conducted. [NAME] #1 was observed wearing a ball cap. The cooks hair was not contained under the cap. On 11/08/23 at 9:27 a.m., the following items in the refrigerator were observed: a. shredded cheese in a sealed bag not in the original container was not labeled or dated, b. a container with what appeared to be gravy had no label or date, c. a container of fruit cocktail with the lid not properly sealed, dated 11/01, d. a container of Tapioca pudding, dated 10/28, e. a container of chili, dated 11/4, f. several cartons of thickened liquids in the refrigerator not dated when opened, g. catsup not in the original container labeled and dated 11/2, and h. ranch dressing not in the original container labeled and dated 11/4 were observed in pitchers in the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-15 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents did not experience resident to resident abuse for two (#9 and #147) of two residents sampled for abuse. The facility failed to ensure Res #30 did not touch or kiss Res #9 and #147. The DON reported the facility had two allegations of abuse in the last three months. The administrator identified 47 residents who resided in the facility. Findings: A facility policy titled Abuse and Neglect- Clinical Protocol, revised March 2018, read in part, .3. Sexual abuse is defined .as non-consensual sexual contact of any type with a resident . A facility policy titled Abuse, Neglect, Exploitation and Misappropriation Prevention Program, dated April 2021, read in part, .Residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but not limited to freedom from corporal punishment, involuntary seclusion, verbal, mental, sexual or physical abuse, and physical or chemical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-15 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to ensure allegations of abuse were reported to OSDH, the administrator, and the residents' representatives for two (#9 and #147) for alligations of abuse. The DON reported the facility had two allegations of abuse in the last three months. The administrator identified 47 residents who resided in the facility. Findings: A facility policy titledAbuse, Neglect, Exploitation and Misappropriation Prevetion Program, dated April 2021, read in part.8. Identify and investigate all possible incidents of abuse, neglect, mistreatment, or misappropriation of resident property. 9. Investigate and report any alligation within the timeframes required by federal requirements. 10. Protect residents from any further harm during investigations . A facility policy titled Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating, revised September 2022, read in part, .3. Immediately is defined as: a. within two hours ofan alligation involving abuse or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-15 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview the facility failed to conduct a thorough investigation into an allegation of abuse for two (#9 and #147) of two residents reviewed for abuse. The DON reported the facility had two allegations of abuse in the last three months. The administrator identified 47 residents who resided in the facility. Findings: A facility policy titled Abuse and Neglect- Clinical Protocol, revised March 2018, read in part, .3. Sexual abuse is defined .as non-consensual sexual contact of any type with a resident . A facility policy titled Abuse, Neglect, Exploitation and Misappropriation Prevetion Program, revised April 2021, read in part.8. Identify and investigate all possible incidents of abuse, neglect, mistreatment, or misappropriation of resident property. 9. Investigate and report any allegation within the timeframes required by federal requirements. 10. Protect residents from any further harm during investigations . A facility Abuse, Neglect, Exploitation or Misappropriation - Reporting…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-15 · tag F0729 — pattern
    Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to obtain registry verification for one (CMA #1) of eight employee files reviewed for registry verification. The DON reported the facility had four CMAs. Findings: On [DATE] at 3:00 p.m., the employee file for CMA #1 was reviewed and documented the CMA's certification had expired [DATE]. On [DATE] at 3:23 p.m., the BOM stated CMA #1's certification expired on [DATE]. The BOM stated CMA #1 had up dated the class and sent off for the certification. The BOM was asked for proof the paper work for the certification was sent off. The BOM stated the CMA sent it in themselves and the facility did not have anything showing it had been done. The BOM stated since COVID they have had a grace period when a certification expired. On [DATE] at 3:54 p.m., the BOM stated the facility did not have any wavers for CNA or CMA to work with an expired certification. The [DATE] schedule documented the CMA worked 8 days without a current certification. On [DATE] at 8:58 a.m., the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-11-15 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to provide food that was palatable and at an appetizing temperature for the residents. The DON identified 46 resident residing in the facility who receive meals from the kitchen. Findings: 1. Res #2 had diagnoses which included diabetes mellitus, chronic kidney disease, and HTN. An annual assessment,dated 10/10/23, documented the resident was intact with cognition and required set up assistance with eating. On 11/09/23 at 1:42 p.m., Res #2 stated the food at the facility was not good. Res #2 stated it had gone down since the last DM retired. Res #2 stated they were served BBQ chicken and it could have been cooked more, potato salad, a green salad, and Texas toast. Res #2 stated she could get something different to eat but it still was not cooked well. Res #2 stated they were a diabetic and the kitchen served a lot of rice and noodles and they do not like and will not eat either of those. Res #2 stated yesterday she would call it juice from the vegetables was all over her plate under the other food. She stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-11-15 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure infection control practices were followed during wound care for two (#23 and #9) of three sampled resident for pressure ulcers. The DON identified the facility had five residents with pressure ulcers who resided in the facility. Findings: A facility policy titled Wound Care, revised October 2010, read in part, .Use a disposable cloth (paper towel is adequate) to establish clean field on residents overbed table. Place all items to be used during procedure on the clean field. Arrange the supplies so they can be easily reached .Place disposable cloth next to resident (under the wound) to serve as a barrier to protect the bed linen and other body sites .Pull gloves over dressing and discard into appropriate receptacle. Wash and dry your hands thoroughly .Discard disposable items into the designated container . 1. On 11/09/23 at 2:19 p.m., LPN #2 was observed to perform wound care for Res #23. The LPN had the supplies on a tray and entered the resident's room, placed the tray by the sink while they washed their hands. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-15 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the facility failed to provide ABN notification for two (#9 and #41) of three residents who were reviewed for Medicare Part A services. The administrator identified 11 residents who were discharged from Medicare Part A with benefit days remaining in the past six months. Findings: Res #9 discharged from skilled services on 06/30/23 and stayed in the facility. The resident did not receive an ABN notice. Res #41 discharged from skilled services on 10/04/23 and stayed in the facility. The resident did not receive an ABN notice. On 11/09/23 at 11:44 a.m., the MDS coordinator stated an ABN notice form was not completed for the residents. They stated the form should have been completed for the residents.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-15 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure assessments were submitted to CMS within 14 days of completion for three (#14, 29, #38 ) of 18 residents whose assessments were reviewed. The administrator identified 47 residents resided in the facility. Findings: 1. A quarterly assessment for Res #14, dated 10/04/23, was completed in the EHR program and documented the assessment was accepted. An MDS 3.0 NH Final Validation Report for the resident documented the quarterly assessment, dated 10/04/23, was rejected. 2. A quarterly assessment for Res #29, dated 10/03/23, was completed in the EHR program and documented the assessment was accepted. An MDS 3.0 NH Final Validation Report'' for the resident documented the quarterly assessment, dated 10/03/23, was rejected. 3. A discharge return not anticipated assessment for resident #38, dated 07/22/23, was completed in the EHR program and documented Export Ready. On 11/14/23 at 10:36 a.m., the MDS coordinator stated they did not know why the assessment for Res #38 had not been exported. The coordinator stated the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure baseline care plans were developed within 48 hours of admission for one (#20) of 18 sampled residents reviewed for care plans. The administrator identified 47 residents resided in the facility. Findings: Res #20 was admitted to the facility on [DATE] with diagnoses which included atherosclerotic heart disease, CHF, and pneumonia. There was no documentation a baseline care plan was developed. On 11/14/23 at 12:20 p.m., the MDS coordinator stated stated the nurses were supposed to do the 48 hour care plan on admission and they did not do one for Res #20.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to notify the physician, assess, and intervene timely for one (#20) of one sampled resident reviewed for hospitalization. The DON identified 19 residents were sent to the hospital in the past three months. Findings: Res #20 was admitted to the facility on [DATE] with diagnoses which included atherosclerotic heart disease, CHF, and pneumonia. An admission assessment, dated 10/24/23, documented the resident was severely impaired with cognition and was dependent on staff for ADLs. A nurse note, dated 11/06/23 at 4:00 a.m., documented at approximately 4:00 a.m., the nurse was notified the resident had no urine output in the urinary catheter bag. The note documented the resident was moaning and had facial grimacing with every movement, and after attempt to flush the urinary catheter and being unsuccessful, the nurse and co-nurse replaced the catheter. The resident appeared to have some relief. The resident had approximately 400 cc of output. The note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to (ensure the physician was notified and interventions in place for weight loss) (act and maintain acceptable parameters of nutritional status) for one (#28) of one sampled residents reviewed for nutrition. The Resident Census and Conditions of Residents form documented 47 residents resided in the facility. Findings: Res #28 was admitted on [DATE] and had diagnoses which included cerebral infarction, chronic obstructive pulmonary disease, right bundle branch block, cardiac pacemaker, and atherosclerotic heart disease. A annual assessment, dated 09/29/23, documented the resident was cognitively intact and required minimal assistance with ADLs. A physician order, dated 09/12/22, documented Res #28 was to have a house supplements TID. A vital sign record, dated 05/03/23, documented the resident weighed 123.0 lbs. A vital sign record, dated 09/05/23, documented the resident weighed 110.2 lbs. (10% weight loss in four months) A vital sign…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-15 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and interview, the facility failed to assess for the need and risk of using bed rails for one (#13) of one sampled resident reviewed for bed rail usage. The CMS 671 form documented 47 residents resided at the facility. Res #13 was diagnoses which included anxiety, atrial fibrillation, rheumatoid arthritis, and chronic obstructive pulmonary disease. On 05/26/23 a bed rail consent was signed. A quarterly assessment, dated 09/09/23, documented the resident's cognition was intact and independent to minimal assistance with all ADLs. On 11/08/23 at 3:49 p.m., an observation was made of the resident's bed. Bed rails were observed secured to each side of the resident's bed. The EHR was reviewed and revealed no documentation related to a bed rail assessment. On 11/13/23 at 12:35 p.m., MDS Coordinator #1 stated they could not find a bed rail assessment.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-15 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a diagnosis for the use of a psychotropic medication for one #(39) of five sampled residents reviewed for unnecessary medications. The DON reported 34 resident in the facility who received psychotropic medications. Findings: Res #39 had diagnoses which included depression and anxiety. A physician order, dated 06/07/23, documented duloxetine (an antidepressant medication) 60 mg two times a day. No diagnosis was documented. A quarterly assessment, dated 09/16/23, documented the resident was intact with cognition and required limited assistance with most ADLs. The assessment documented the resident scored a 17 in the mood section and had no behaviors. The assessment documented the resident received antidepressant medication. On 11/13/23 at 11:37 a.m., the MDS coordinator stated the DON would put in orders on admission and then if there were new orders the charge nurse would put in the orders. The MDS coordinator stated the duloxetine did not have a diagnoses for the medication. The DON or the ADON will review the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-15 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to follow a therapeutic diet and menu for the residents who received a pureed diet. The DM identified two residents resided in the facility who had a pureed diet. Findings: The menu, dated Monday week three, documented the puree diet for breakfast was oatmeal, sausage, scrambled egg, and white or wheat toast. On 11/13/23 at 6:36 a.m., [NAME] #1 was observed to puree biscuit with gravy and eggs for the two residents who receive puree meals. On 11/13/23 at 7:49 a.m., the residents were served puree meals which included biscuits and gravy, eggs, and a yogurt for breakfast. At that time the DM stated the residents were not served oatmeal but when they have cream of wheat they were served the hot cereal. On 11/13/23 at 9:39 a.m., the DM stated they don't serve the oatmeal to the puree meals because the oats don't puree well. They do get cream of wheat when they have it and they normally puree a meat like the sausage. The DM stated they did not know why the cook did not do that today. The DM stated the resident should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-15 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and interview, the facility failed to inspect and maintain records for residents utilizing bed rails. The Resident Census and Conditions of Residents form, documented 47 residents resided at the facility. Findings: Res #13 had diagnoses which included anxiety, atrial fibrillation, rheumatoid arthritis, and chronic obstructive pulmonary disease. The resident record contained a bed rail consent, signed on 05/26/23. A quarterly MDS assessment, dated 09/09/23 documented the resident's cognition was intact and independent to minimal assistance with all ADLs. On 11/08/23 at 3:49 p.m., an observation was made of the resident's bed. Bed rails were observed secured to each side of the resident's bed. On 11/13/23 12:15 p.m., the maintenance man stated they would check the bed rails every so often but did not conduct regular checks on them and did not keep any documentation related to checking the rails.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-08-04 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to: a. complete neurological checks for two (#9 and #93) of two sampled residents reviewed for falls and b. notify a physician of abnormal blood sugars as ordered for one (#15) of five sampled residents reviewed for medications. Resident Census and Conditions of Residents report, dated 08/01/22, documented 45 residents resided in the facility. Findings: The facility's Fall policy, revised 09/2012, read in part, .Falls should also be identified as witnessed or unwitnessed events .Monitoring and Follow-Up .The staff .will follow up on .delayed complications such as .subdural hematoma have been ruled out or resolved .Frail elderly individuals are often at greater risk for serious adverse consequences of falls . 1. Resident #93 was admitted with diagnoses of dementia, muscle weakness, other abnormal gait and mobility, and history of falling. An Incident Note, dated 05/05/22 at 9:28 p.m., read in parts, .charge nurse was summoned to residents' room by family and resident was noted sitting on the floor on [their] buttocks by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-08-04 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to ensure lancets were disposed of properly for two (#31 and #34) of three sampled residents observed during medication administration. The Resident Census and Conditions of Residents report, dated 08/01/22, documented 45 residents resided in the facility and 10 residents received insulin injections. Findings: The facility's Medical Waste policy, reviewed 05/2012, read in parts, .Medical waste may not be discarded with general trash .Everyone who generates or handles medical waste will be responsible for discarding it into appropriate receptacles . The facility's Blood Sampling-Capillary (Finger Sticks) policy, reviewed 09/2014, read in parts, .The purpose of this procedure is to guide the safe handling of capillary-blood sampling devices to prevent transmission of blooborne diseases to residents and employee .Handle the lancet as a used needle .Discard lancet and platform into the sharps container . 1. Resident #31 had diagnosis of type two diabetes mellitus. A Physician order, dated 07/21/22, documented to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2022-08-04 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure CNA competency evaluations were completed annually for three (CNA #4, 5 and #6) of three sampled staff records reviewed. Findings: A facility policy and procedure titled Policy On Nurse Aide Competency Evaluations, dated 05/01/04, read in part, .All certified nurse aides will receive an annual evaluation . On 08/04/22 at 10:48 a.m., The Administrator was asked to provide three CNA staff competencies. The Administrator reported CNA staff competencies had not been completed since 2020. The Administrator reported competencies should have been done annually.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2022-08-04 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observations, and interview, the facility failed to: a. wear appropriate PPE when providing care to two Covid-19 positive residents (#6 and #9) of five sampled residents and b. ensure a glucometer was cleaned between three (#13, 31, and #34) of three sampled residents reviewed for infection control. Findings: The facility's Blood Sampling-Capillary (Finger Sticks) policy, revised 09/2014, read in parts, .The purpose of this procedure is to guide the safe handling of capillary-blood sampling devices to prevent transmission of bloodborne diseases to residents and employees .Always ensure that blood glucose meters intended for reuse are cleaned and disinfected between resident uses . 1. On 08/02/22 at 9:29 a.m., upon entrance into the Covid-19 positive unit, CNA #1 was observed in a Covid-19 positive room with resident #6 and #9, without a gown, face shield or gloves on. On 08/02/22 at 9:30 a.m., CNA #1 reported they should have had gloves, gown and face shield on while in the residents' room. On 08/03/22 at 1:41 p.m., the DON reported full PPE should had been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-04 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to ensure residents were provided privacy during administration of FSBS and insulin for one (#13) of three sampled residents reviewed for privacy. The Resident Census and Conditions of Residents report, dated 08/01/22, documented 45 residents resided in the facility and 10 residents received insulin injections. Findings: Resident #13 was admitted with diagnosis of type two diabetes mellitus. Resident #13's Physician order, dated 04/11/22, documented CBGs were to be performed before meals and at bedtime. Resident #13's admission assessment, dated 04/24/22, documented the resident had moderately impaired cognition for daily decision making. Resident #13's Physician order, dated 07/19/22, documented the resident was to receive 25 units of Lantus (insulin) every morning. Resident #13's quarterly assessment, dated 07/25/22, documented the resident had moderately impaired cognition. On 08/03/22 at 6:40 a.m., LPN #3 was observed to bring Resident #13 out of the dining room and obtained FSBS in the hallway. On 08/03/22…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-04 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure baseline care plans were completed for one (#93) of one sampled resident reviewed for baseline care plans. The Resident Census and Conditions of Residents report, dated 08/01/22, documented 45 residents resided in the facility. Findings: Resident #93 was admitted [DATE]. There was no baseline care plan documented for the resident. On 08/03/22 at 10:10 a.m., the MDS coordinator was asked when were care plans completed after admission. They stated 14 days after admission. They were asked when care plan were completed prior to 14 days. They stated they sometimes started the care plan early. MDS coordinator was asked if they completed the baseline care plan. They stated the nurses complete the interim care plan. They were asked to locate this care plan for Resident #93. They stated they didn't see one and the resident should have had one.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2022-08-04 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to revise a care plan for one (#15) of 14 sampled residents reviewed for care plans. The Resident Census and Condition of Residents report, dated 08/01/22, documented a census of 45. Findings: Res #15 was admitted to the facility with diagnoses which included dementia and schizophrenia. A wandering risk assessment, dated 04/21/22, documented Res #15 was high risk for wandering. An admission assessment, dated 05/04/22, documented Res #15 was moderately impaired with cognition and wandered four to six days of the seven day look back period. A care plan, dated 05/19/22, documented in part, .is an elopement risk/wanderer r/t Dementia and anxiety A progress note, dated 06/29/22 at 8:44 p.m., documented, Res #15 was exit seeking this shift but was easily redirected to their room. A progress note, dated 07/01/22 at 5:16 p.m., read in part, .Resident pushed past a woman that was leaving the front entrance of the facility. Resident ran to the left of the facility towards 400 hall into the field. Another nurse saw [Res…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-04 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview the facility failed to provide a suction machine at bedside for one (#39) of one sampled resident reviewed for tracheostomy. The Resident Census and Condition of Residents report, dated 08/01/22, documented one resident with a tracheostomy. Findings: A facility policy and procedure titled Tracheostomy Care, revised August 2013, read in part, .A suction machine, supply of suction catheters, exam and sterile gloves, and flush solution, must be available at bedside at all times Res #39 was admitted to the facility with diagnoses which included morbid obesity, acute respiratory failure, tracheostomy status, and dysphagia. A quarterly assessment, dated 07/07/22, documented Res #39 was cognitively intact and required extensive assistance with activities of daily living. A care plan, dated 07/07/22, read in part, .Suction as necessary . On 08/02/22 at 3:00 p.m., Res #39 was observed in their bed watching television. Res #39 stated they did not have a suction machine in their room. There was no observation of a suction machine in Res #39's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2022-08-04 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, it was determined the facility failed to ensure the resident's progress note was completed with correct time and details of an incident for one (#93) of two sampled residents reviewed for falls. The Resident Census and Conditions of Residents report, dated 08/01/22, documented 45 residents resided in the facility. Findings: Resident #93 was admitted with dementia. Resident #93's discharge assessment, dated 05/08/22, documented the resident had severely impaired daily decision making. An Incident Note, dated 05/31/22 at 3:30 a.m., read in parts, .Resident up and ambulating about unit staff monitoring and resident attempted to sit in hall and fell in the floor . This note was completed by the DON. On 08/02/22 at 4:07 p.m., the DON and the activity assistant and stated they remembered this incident. They stated Resident #93 went to sit on the floor and the activity assistant and restorative aide lowered the resident to the floor. The DON stated it is documented the resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$23,879 in federal fines across 1 penalty.

  • $23,879 — penalty dated 2025-03-17

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
MONTGOMERY, SCHUYLERIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE DIRECTOR; ADP OF THE SNF100%since 02/01/2005
MONTGOMERY, COLTONIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/06/2016
ANDERSON, WILLIAMIndividualADP OF THE SNFsince 12/08/2025

CMS files one row per role, so the 6 rows in the source record cover these 3 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.5M
Net patient revenuemost recent cost report
-4.0%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 71%Medicare 9%Other / private 20%

About 71% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$341per resident / day
operating cost
$10,357per month
≈ monthly operating cost
$328per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OK

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.

Typical monthly cost in Oklahoma
$7,026/mo
Nursing home (semi-private)
$7,756/mo
Nursing home (private)
$6,150/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375295. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-03-17, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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