Memorial Heights Nursing Center

Location & what’s nearby

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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.1% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 50 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

Therapy staffing: this home’s payroll records show 0.14 therapist hours per resident per day in 2026Q1 — more than 11% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

Staffing

How full it usually is: this home is certified for 118 beds and averages 89.2 residents a day — about 76% occupied, or roughly 29 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.96 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.15 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.89 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.85 hrs/resident/day on weekends vs 4.00 on weekdays — 4% thinner on weekends. RN hours go from 0.14 to 0.19 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 61% is well above the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

28 citations, most serious first. The 11 most serious are shown; the remaining 17 are one tap away and print in full.

• Actual harm · G2024-01-17 · tag F0600 — failed to protect residents from abuse and neglect — isolated
  Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, record review, and interview, the facility failed to ensure a resident was free from abuse for one (#3) of five residents sampled for abuse. On 08/31/23 Res #3 informed the charge nurse that they were struck by CNA #3. CNA acknowledged they had slapped Res #3. The facility was in past noncompliance after having put the final measures in place to correct the deficiency on 09/05/24. The administrator identified 58 residents who resided in the facility. Findings: Res #3 had diagnoses which included major depression disorder, anxiety disorder, and cerebrovascular disease. A state reportable incident form, dated 08/31/23, documented that at 7:03 a.m. the resident informed the charge nurse they had been struck by a staff member. The form documented the charge nurse contacted the administrator and informed them Res #3 had been struck by a staff member. The form documented Res #3 had identified CNA #3 as the staff member who struck them. The form documented the charge nurse immediately assessed the resident and found no injuries. The form documented CNA #3 was…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
• Potential for harm · Fcited before2026-04-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
  Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, record review, and interview, the facility failed to ensure:a. proper final cooking temperatures were monitored to check the internal temperature was safe for consumption prior to placing on the steam table for holding before meal service; andb. a log was maintained to reflect the monitoring of final cooking temperatures and holding temperatures for 1 meal service observed. The compliance officer identified 86 residents resided in the facility.Findings:A Position Description Dietary Service Manager, read in part, Assures correct procedures in preparation of food and inspects quality, temperature, and appearance of food prior to serving.On 04/14/26 at 10:32 a.m., an observation was made of peas cooking on the stove, roast beef was in the oven, rolls were rising on the counter, and rice was on the stove. On 04/14/26 at 10:35 a.m., the dietary manager was observed to prepare puree roast with a piece from the pan in the oven and the juice from the pan. There was no observation the dietary manager obtained a temperature of the roast.On 04/14/26 at 10:46 a.m., the…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Ecited before2026-04-15 · tag F0580 — failed to tell family and doctor about changes — pattern
  Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure resident representatives were notified of a change in condition for 2 (#98 and #100) of 3 sampled residents reviewed for change of condition. The administrator identified 86 residents resided in the facility. Findings: An undated facility Notification of Changes policy read in part, The facility must immediately inform.The resident representative(s) when there is.A significant change in the resident's physical, mental or psychosocial status (that is, a deterioration in health, mental, or psychosocial status in either life-threatening conditions or clinical complications). A nursing note, dated 10/05/25 at 12:58 a.m., showed Resident #98 received cardiopulmonary resuscitation at the facility and emergency medical services transported the resident to the hospital at 1:03 a.m. There was no documentation Resident #98's representative was notified of the change in condition and transfer to the hospital on [DATE]. On 04/09/26 at 6:23 p.m., LPN #1…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2026-04-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
  Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interview, the facility failed to ensure catheter care was performed for an indwelling catheter for 1 (#10) of 3 sampled residents reviewed for urinary catheter.The compliance officer identified 6 residents with a urinary catheter resided in the facility. Findings: An undated policy titled Incontinence, read in part, Ensure that a resident, with or without an indwelling catheter, receives the appropriate care and services to prevent urinary tract infections to the extent possible. A physician order, dated 09/17/25, showed catheter to gravity. A physician order, dated 11/25/25, showed to change catheter every month. There were no orders for catheter care located in the EMR. A quarterly assessment for Resident #10, dated 12/30/25, showed the brief interview for mental status score of 13 indicating cognitively intact. The assessment showed Resident #10 required partial to moderate assistance with mobility and was dependent with toileting due to indwelling urinary catheter and ileostomy. The assessment showed a diagnosis of urinary retention and a urinary…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2026-04-15 · tag F0698 — failed to provide proper dialysis care — pattern
  Provide safe, appropriate dialysis care/services for a resident who requires such services.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interview, the facility failed to ensure before and after dialysis assessments and weights were obtained for 1 (#26) of 1 sampled resident reviewed for dialysis. The administrator identified 6 dialysis residents resided in the facility. Findings:A policy titled Dialysis, undated, read in part, The facility must ensure that residents who require dialysis receive such services, consistent with professional standards of practice. Ongoing assessments of the resident's condition and monitoring for complications before and after dialysis treatments received at a certified dialysis facility. Ongoing communication and collaboration with the dialysis facility regarding dialysis care and services.A physician's order, dated 01/23/26, showed assess dialysis site to right chest every day and night shift.A physician's order, dated 01/24/26, showed hemodialysis every day shift every Tuesday, Thursday, and Saturday.A physician's order, dated 01/24/26, showed weigh before and after dialysis every day shift every Tuesday, Thursday, and Saturday.An admission assessment for…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-04-15 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
  Reasonably accommodate the needs and preferences of each resident.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on observation, record review, and interview, the facility failed to ensure the call light was within reach for 1 (#84) of 18 sampled residents observed for call lights within reach. The administrator identified 86 residents resided in the facility. Findings: On 04/08/2026 at 10:50 a.m., Resident #84 was observed in bed. The call light was observed on the floor behind the resident's head of bed. On 04/08/26 at 11:14 a.m., CNA #6 went into Resident #84 room and picked up the call light from the floor behind the resident's head of bed. A policy titled Call Light, Use of, undated, read in part, All facility personnel must be aware of call lights at ALL times. Be sure all call lights are placed within the reach of each resident, never on the floor or bedside stand. On 04/08/26 at 10:51 a.m., Resident #84 stated they would yell out when they needed assistance. On 04/08/26 at 11:12 a.m., CNA #6 stated Resident #84 required two people for assistance with activities of daily living. They stated Resident #84 was able to use a call light. CNA #6 stated the call light was kept within…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Rights Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-04-15 · tag F0640 — isolated
  Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interview, the facility failed to ensure a resident's discharge assessment was completed and transmitted for 1 (#74) of 18 sampled residents reviewed for assessments. The compliance officer identified 29 residents had discharged from the facility since 11/2025.Findings: Resident #74's electronic record, under the diagnoses tab, showed Resident #74 had diagnoses which included fracture of the left femur, hypertension, and edema. A Post-Discharge Plan of Care, dated 02/28/26, showed Resident #74 was discharged to home. There was no documentation a discharge resident assessment was completed. On 04/13/26 at 11:31 a.m., the DON stated the MDS coordinator was responsible for the completion of MDS assessments. On 04/13/26 at 11:40 a.m., the administrator reviewed the electronic record for Resident #74. The administrator stated the discharge assessment for Resident #74 had not been completed and should have been completed. The administrator stated ultimately, they were responsible for ensuring the MDS was completed. The administrator stated they were the RN who…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · Dcited before2026-04-15 · tag F0656 — failed to write and follow a full care plan — isolated
  Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
  What the surveyor found here — an excerpt from the official record, may be distressing

  Based on record review and interview, the facility failed to ensure a care plan was developed to address hospice services for 1 (#60) of 1 sampled resident reviewed for hospice services. The compliance office identified 11 residents who received hospice services resided in the facility.Findings:An undated facility policy titled Comprehensive Care Plan, read in part, Each resident will have a person-centered comprehensive care plan developed and implemented to meet [their] preferences and goals and address the resident's medical, physical, mental and psychosocial needs.A hospice physician's order, revised 07/07/25, showed Resident #60 started hospice on 04/17/25.Resident #60's quarterly assessment, dated 01/18/26, showed Resident #60 had a diagnosis of chronic obstructive pulmonary disease and received hospice services.Resident #60's care plan, revised on 01/30/26, did not address hospice services.On 04/15/26 at 11:48 a.m., the DON stated Resident #60's care plan did not include hospice interventions.On 04/15/26 at 11:53 a.m., the DON stated Resident #60 started hospice services on…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
• Potential for harm · D2026-04-15 · tag F0761 — failed to label and store drugs safely — isolated
  Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
  What the surveyor found here — the official record, unedited, may be distressing

  Based on observation, record review, and interview, the facility failed to ensure medication was stored separate from personal food and drinks items for 2 of 2 refrigerators observed in the medication room. The DON identified the facility had one medication room. Findings: On 04/13/26 at 2:25 p.m., an observation of the medication room was completed. A small refrigerator was observed containing tuberculin medication, containers of yogurt, two half empty bottles of soda drinks, two bottles of water with one a fourth empty. A second small refrigerator was observed containing insulin bottles, insulin pens, an ice cream sandwich, and a packaged roast beef and cheddar sandwich. An undated facility policy titled Storage of Medications, read in part, Medications must be stored separately from food and must be properly labeled. On 04/13/26 at 2:37 p.m., the DON stated the food and drink items belonged to staff and should not be stored in the medication refrigerators.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction
• Potential for harm · F2025-06-12 · tag F0925 — failed to control pests — widespread
  Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure an effective pest management program was maintained during daily observations.The administrator identified 78 residents resided in the facility.Findings:1. On 06/08/25 at 4:03 p.m., rodent feces were observed in room [ROOM NUMBER]B's bedside dresser middle drawer. On 06/08/25 at 4:50 p.m., the door in dining room going out behind the facility was observed to have had gaps at the top and along the bottom of the door large enough for flies and rodents to access the facility. Mouse droppings were observed along the wall in the dining room near the back door and flies were all over the facility landing on the glass, residents sitting nearby, and the staff. On 06/10/25 at 12:15 p.m., flies were observed in kitchen landing on a spout of clean and empty pitchers, food prep tables, foil covering food, and clean utensils. Mice droppings were observed under the food prep tables and behind the stove along the external walls. An irregularly…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Environmental Deficiencies · Deficient, Provider has date of correction
• Potential for harm · E2025-06-12 · tag F0757 — failed to avoid unnecessary drugs — pattern
  Ensure each resident’s drug regimen must be free from unnecessary drugs.
  What the surveyor found here — an excerpt from the official record, may be distressing

  NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure:a. prn medication was limited to 14 days for 1 (#36) of 5 residents sampled for prn medications; andb. failed to ensure an order for a gradual dose reduction for a psychotropic medication was initiated for 1(#2) of 5 residents sampled for gradual dose reductions of psychotropic medications. The Administrator identified 54 resident received psychotropic medications from the facility and all residents received other medications from the facility.Based on observation, record review, and interview, the facility failed to ensure: a) an order for a gradual dose reduction for a psychotropic medication was initiated for 1 (#2) of 5 sampled residents reviewed for physician orders for gradual dose reductions of psychotropic medications, and b) an as needed psychotropic medication order was limited to 14 days for 1 (#36) of 5 sampled residents reviewed for the use of psychotropic medications. The administrator identified 54 residents received psychotropic…

  This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

  Pharmacy Service Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Fines & penalties

$7,443 in federal fines across 1 penalty.

• $7,443 — penalty dated 2024-01-17

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

CMS files one row per role, so the 44 rows in the source record cover these 19 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

7 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

About 72% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $431K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OK