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York Manor Nursing Home

500 South York, Muskogee, OK 74403 · Non profit - Corporation · 60 certified beds · (918) 682-6724 Medicare & Medicaid certified

Call the home — (918) 682-6724 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Resident-funds citations (F0567, F0568)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • a high payroll-based staffing rating (4/5)
Worth asking about
  • it has citations for mishandling residents’ money or property (F0567, F0568)
  • a high number of inspection citations overall (41) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its payroll-based staffing score sits well above its independent inspection score
  • its independent health-inspection rating is low (1/5)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (69%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

1/5
CMS overall
1 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 4 of 5
Quality measuresSelf-reported by the facility 2 of 5

Worth a closer look. This home's staffing rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
3101 Okmulgee · (918) 687-4411 · Call to confirm hours
Pharmacy
304 N York St · (800) 746-7287 · Call to confirm hours
Grocery
615 N York St · (918) 682-1194 · Call to confirm hours
Park
1050 Gulick St · (918) 684-6302 · Typically dawn to dusk
Place of worship
2200 E Okmulgee Ave · (918) 686-7455

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating1★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased7.9%13.6%15.4%better
Long-stay residents who lose too much weight1.4%3.3%5.4%better
Long-stay residents with a catheter left in their bladder3.2%1.9%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection3.9%2.8%2.0%worse
Long-stay residents with depressive symptoms0.7%3.4%6.5%better
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury4.5%4.7%3.3%worse
Long-stay residents whose ability to walk worsened5.3%13.7%16.1%better
Long-stay residents on antianxiety or hypnotic medication32.4%25.7%18.9%worse
Long-stay residents given the seasonal flu vaccine94.9%94.6%95.3%typical
Long-stay residents with pressure ulcers7.2%4.7%4.7%worse
Long-stay residents with worsening bladder/bowel control11.8%17.1%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table48.6%17.5%17.1%worse
Long-stay hospitalizations per 1,000 resident days3.012.311.67worse
Long-stay outpatient ER visits per 1,000 resident days4.822.961.80worse

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

0.10U.S. median 0.31
Therapy hours / resident / day
0.05hours / resident / day
Physical therapy
0.04hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.10 therapist hours per resident per day in 2026Q1 — more than 6% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 3% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — Newly certified nursing home with less than 12-15 months of data available or the nursing home opened less than 6 months ago, and there were no data to submit or claims for this measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.051.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.31
RN hours/ resident / day
0.50
LPN hours/ resident / day
2.40
Aide hours/ resident / day
3.21
Total nurse hours/ resident / day
0.24
RN hoursweekends
69.4%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 60 beds and averages 39.3 residents a day — about 65% occupied, or roughly 21 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.21 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.31 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.40 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.39 hrs/resident/day on weekends vs 3.13 on weekdays — about the same on weekends as weekdays. RN hours go from 0.33 to 0.24 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 69% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

18
deficiencies at the latest standard inspection (2025-09-15)
6
at the previous standard inspection (2025-01-29)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

41 citations, most serious first. The 10 most serious are shown; the remaining 31 are one tap away and print in full.

  • Potential for harm · F2025-09-15 · tag F0585 — failed to handle grievances — widespread
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to maintain evidence of grievances with resolutions for 1 (#8) of 1 sampled resident sampled reviewed for grievances.The administrator identified 41 residents resided in the facility.Findings:An undated, facility grievances policy, read in part, To provide structure and a forum for residents to voice complaints, grievances and seek their resolution .Procedure: 1. The resident has the right, and the facility will promptly work to resolve the grievance with the resident. 2. Grievances may be communicated orally or in writing. The resident also has the right to file grievances anonymously. 3. The resident will receive the resolution decision in writing. A quarterly assessment, dated 08/14/25, showed a BIMS of 14 which indicated Resident #8 was cognitively intact for daily decision making. The assessment showed Resident #8 had diagnoses which included Parkinson's disease and schizophrenia. On 09/09/25 at 10:11 a.m., Resident #8 stated their flip phone was missing about a month ago. Resident #8 stated they let the administrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-09-15 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the facility failed to include the actual and working hours of licensed and unlicensed staff on the daily posted staffing and failed to ensure disciplines were included on the nurse staffing data for 7 (09/08/25 through 09/14/25) of 7 days reviewed for posted nurse staffing.The DON identified 41 residents resided in the facility.Findings: On 09/15/25 at 3:18 p.m., a dry erase board was observed to show staff names, the shift, the date and the census. The dry erase board did not show the number of hours worked. The undated policy titled Nurse Staffing Information, read in part, The facility must post the following information on a daily basis.The total number and the actual hours worked by the following categories of licensed and unlicensed nursing staff directly responsible for resident are per shift: a. Registered nurses b. Licensed practical nurses or licensed vocational nurses (as defined under State Law) c. Certified nurse aides. A Daily Nursing Sign-In Sheet, dated 09/08/25, showed 19 staff worked the day shift. The sheet did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-09-15 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure kitchen equipment was properly dried before storing, the ice machine was free of debris and build-up and cross contamination was prevented during 2 of 2 meal services observed.The DON identified 41 residents ate meals from the kitchen.Findings:On 09/08/25 at 12:44 p.m., cook #1 was observed to stack wet trays by the steam table and place wet cooking utensils in the drawers. On 09/08/25 at 12:59 p.m., the maintenance supervisor removed the front cover of the ice machine, and a black substance was observed on the back of the cover. A black and red growth were observed in the corners and underneath where the pump was held. On 09/08/25 at 12:58 p.m., the maintenance supervisor stated the ice machine was professionally cleaned by a company last week. The maintenance supervisor looked and stated it was mold. The maintenance supervisor stated they were shutting down the ice machine to clean it and contacting the company that cleaned the ice machine last week. The maintenance supervisor stated there was no documentation of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-09-15 · tag F0881 — failed to use antibiotics responsibly — widespread
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to implement an antibiotic stewardship program.The DON identified 41 residents resided in the facility.Findings:An undated facility Antibiotic Stewardship policy, read in part, Develop and implement protocols to optimize the treatment of infections by ensuring that residents who require an antibiotic, are prescribed the appropriate antibiotic .Develop, promote and implement a facility-wide system to monitor the use of antibiotics .Facility leadership commitment to safe and appropriate antibiotic use; Appropriate facility staff accountable for promoting and overseeing antibiotic stewardship .Implement policy(ies) or practice to improve antibiotic use; Track measures of antibiotic use and resistance to relevant staff such as prescribing clinicians and nursing staff. On 09/10/25 at 12:25 p.m., the DON stated they had not been able to locate the trending of infections. They stated the nurses documented and monitored for side effects of antibiotics in progress notes and they monitored the nurse's notes. The DON stated they would…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2025-09-15 · tag F0882 — widespread
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure an individual was designated as the infection preventionist.The DON identified 41 residents resided in the facility.Findings: An undated staff list did not show the facility had an individual designated as an infection preventionist. On 09/08/25 at 1:44 p.m., the administrator stated they did not currently have an infection preventionist. On 09/15/25 at 3:11 p.m., the DON stated they were trying to determine who would complete training to become the infection preventionist. They stated the former DON was the previous infection preventionist.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-15 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide care for 1 (#4) of 1 sampled resident reviewed for nephrostomy care.The administrator identified one resident who had a nephrostomy in the facility.Findings:An annual assessment, dated 08/09/25, showed Resident #4 had a BIMS of 13 which indicated they were cognitive for daily decision making. The assessment showed diagnoses which included spina bifida and cerebral palsy. A review of physician orders, dated 05/20/24 through current, showed no active orders for the care of a nephrostomy for Resident #4. A care plan, revised 08/27/25, showed a focus for suprapubic catheter and colostomy, the care plan did not address the nephrostomy. Review of the July, August and September 2025 treatment record, showed the nurse to clean the area to the suprapubic catheter. The treatment records did not address care for the nephrostomy for Resident #4. On 09/15/25 at 9:38 a.m., CNA #3 stated Resident #4 had a nephrostomy and they emptied it daily. On 09/15/25 at 1:41 p.m., the DON stated Resident #4 had a colostomy, nephrostomy and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-15 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure ordered medication was available for 2 (#45 and #11) of 10 sampled residents were reviewed for medication availability. The DON identified 41 residents received medications. Findings: 1. On 09/10/25 at 8:19 a.m., during medication administration observation, CMA #2 was not observed to administer Daliresp (an anti-inflammatory medication) 250mcg to Resident #45. A quarterly assessment, dated 06/23/25, showed Resident #45 had a BIMS score of 15, which indicated the resident was cognitively intact for daily decision making. A physician order, dated 07/02/25, showed an order for Daliresp oral tablet 250mcg by mouth once daily for chronic obstructive pulmonary disease. The medication administration record, dated July 2025, did not show Daliresp had been administered. The medication administration record showed Other/See nurses notes from 07/02/25 through 07/12/25 and 07/31/25. The medication administration record showed the medication…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-15 · tag F0756 — failed to review each resident's drug regimen — pattern
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide rationales for gradual dose reductions for 4 (#8, 45, 9 and #11) of 5 sampled residents reviewed for unnecessary medications.The DON identified 27 residents resided in the facility and received psychotropic medications.Findings:3. A quarterly assessment, dated 06/11/25, showed Resident #9 had a BIMS score of six, which indicated the resident was severely impaired in cognition for daily decision making. A Note to Attending Physician/Prescriber, dated 07/12/25, showed the pharmacist had recommended a gradual dose reduction for Clonazepam (an antianxiety medication) 2mg every 12 hours as needed and Lorazepam (an antianxiety medication) 2mg every 6 hours as needed. The Note to Attending Physician/Prescriber showed the physician disagreed with the recommendation but did not show the physician had documented a clinical rationale. On 09/11/25 at 3:00 p.m., the DON stated the physician should have documented a clinical rationale for declining the gradual dose reduction for Resident #9. 4. A quarterly assessment, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-15 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure resident representatives were notified of a change in condition for 1 (#9) of 1 sampled resident reviewed for notification of change.The DON identified 41 residents resided in the facility.Findings: An undated policy Notification of Change, read in part, The facility must immediately inform the resident, consult with the resident's physician, and notify, consistent with his/her authority, the resident representative(s) when there is.A need to alter treatment significantly (that is, a need to discontinue an existing form of treatment due to adverse consequences, or to commence a new form of treatment); or A decision to transfer or discharge the resident from the facility. The guardianship paperwork, dated 02/13/25, showed Resident #9 had a guardian. A nurse note, dated 08/05/25 at 9:34 a.m., showed Resident #9 was sent to the emergency room. The note did not show the resident's guardian had been notified. A nurse note, dated 08/12/25 at 9:19 a.m., showed Resident #9 was sent to the emergency room. The note did not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-15 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a recapitulation of the resident's stay had been completed and discharge medication information had been provided for 1 (#44) of 1 sampled resident who was reviewed for discharge.The DON identified one resident had been discharged in the past 3 months.Findings: An annual assessment, dated 02/12/25, showed Resident #44 had a BIMS score of 15, which indicated the resident was cognitively intact for daily decision making and was independent with most activities of daily living. A care plan, revised on 02/13/25, showed Resident #44 would like to be discharged to their own apartment. A nurse note, dated 07/11/25, showed the resident discharged from the facility with their personal belongings and medications. A discharge return not anticipated assessment, dated 07/11/25, showed the resident had a planned discharge to their home/community. The assessment did not show the facility had provided the resident/resident representative the resident's current…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
Show the remaining 31 citations
  • Potential for harm · Dcited before2025-09-15 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure assessments were encoded and transmitted for 2 (#9 and #45) of 12 sampled residents whose assessments were reviewed.The DON identified 41 residents resided in the facility.Findings: 1. A quarterly assessment, dated 06/11/25, showed Resident #9 had a BIMS score of six, which indicated the resident was severely impaired in cognition for daily decision making. An entry assessment, dated 07/21/25, showed Resident #9 had been readmitted to the facility. A nurse note, dated 07/28/25, showed the resident was sent to the hospital.Review of the assessments in the electronic clinical record did not show a discharge assessment had been completed.An entry assessment, dated 08/04/25, showed Resident #9 had been readmitted to the facility.On 09/11/25 at 12:40 p.m., the MDS coordinator reviewed the assessments in the electronic clinical record and stated they should have completed a discharge return anticipated assessment on 07/28/25.2. A quarterly assessment, dated 06/23/25, showed Resident #45 had a BIMS score of 15, which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-15 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure assessments were accurate for 1 (#16) of 12 sampled residents whose assessments were reviewed.The DON identified 41 residents resided in the facility. Findings:A nurse note, dated 06/18/25, showed Resident #16 had delusions.A nurse note, dated 06/20/25, showed Resident #16 had delusions.A quarterly assessment, dated 06/23/25, showed Resident #16 had a BIMS score of 13 which indicated the resident was cognitively intact for daily decision making, had a diagnosis of schizophrenia, and did not experience delusions during the seven-day look-back period.On 09/11/25 at 2:12 p.m., the DON stated Resident #16 experienced delusions.On 09/11/25 at 3:38 p.m., the MDS coordinator stated they reviewed nurse progress notes when they completed assessments. They stated they were unsure if the assessment was correct related to delusions for Resident #16.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure care plans were comprehensive for 2 (#16 and #4) of 12 sampled residents reviewed for comprehensive care plans.The DON identified 41 residents resided in the facility.Findings:1. On 09/09/25 at 10:03 a.m., Resident #16 was observed to speak, and their dentures did not stay in their mouth correctly. On 09/09/25 at 11:03 a.m., Resident #16's upper denture did not stay in place while talking and they repeatedly pushed the upper denture in place with their hand during the interview. An admission assessment, dated 09/23/24, showed the care area assessment triggered dental concerns due to Resident #16 being edentulous. An undated policy Comprehensive Care Plan, read in part, Each resident will have a person-centered comprehensive care plan developed and implemented to meet his/her preferences and goals and address the resident's medical, physical, mental and psychosocial needs. A significant change assessment, dated 07/08/25, showed a BIMS of 13 which indicated Resident #16 was cognitively intact for daily decision…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-15 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to revise and accurately revise a care plan for 2 (#9 and #4) of 2 residents sampled were reviewed for care plans.The administrator identified 41 residents resided in the facility.Findings: 1. A progress note, dated 06/05/25, showed Resident #9 was in the common area for dinner meal when they began walking toward the nurses' station. The note showed Resident #9 began running and hit the front door until it opened. The note showed staff was headed towards them during the time, however no one was able to reach Resident #9 before they made it out the door. The note showed Resident #9 was stopped by staff approximately five feet outside the building. The note showed the police department and emergency medical services arrived and Resident #9 was taken to the emergency department for evaluation due to increased anxiety. A progress note, dated 06/05/25, showed Resident #9 returned to the facility at 10:20 p.m., and began pacing about the facility walking towards doors and was on one-on-one observation with staff. A progress note,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-15 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a medication error rate of 5% or less. Two medication errors were observed out of 31 opportunities, which indicated a 6.25% medication error rate.The DON identified 41 residents receive medications in the facility.On 09/10/25 at 8:19 a.m., CMA #2 was observed to administer Budesonide-Fomotorol Fumarate (a corticosteroid medication for chronic obstructive pulmonary disease) 80-4.5 mcg/act 2 puffs to Resident #45. CMA #2 was not observed to encourage or instruct Resident #45 to rinse their mouth after using the inhaler. Resident #45 was not observed to receive Daliresp (a medication for chronic obstructive pulmonary disease) 250 MCG tablet by mouth.An undated policy titled Administration of Inhalers by Certified Medication Aides, read in part, Encourage mouth rinse if corticosteroid inhaler was used.A physician order, dated 11/21/24, showed Resident #45 was ordered Budesonide-Formoterol Fumarate Inhalation Aerosol 80-4.5 MCG/ACT two puffs twice daily. The order showed to rinse mouth with water after each…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-15 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, the facility failed to ensure medications were secured for 1 (treatment cart #1) of 1 treatment carts observed.The DON identified two treatment carts in the facility. Findings: On 09/09/25 at 11:32 a.m., LPN #1 was observed to enter room [ROOM NUMBER]. LPN # 1 was observed to leave the treatment cart #1 unlocked and unattended. On 09/09/25 at 11:34 a.m., LPN #1 returned to treatment cart #1 and lock it. On 09/09/25 at 11:42 a.m., LPN #1 stated they kept medications secured by locking the treatment carts when they were unattended. LPN #1 stated they had not been paying attention when they left treatment cart #1 unlocked and unattended. On 09/09/25 at 4:30 p.m., the DON stated treatment carts were to be kept locked when they were unattended to secure medications.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-15 · tag F0800 — isolated
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure menus were followed for 1 meal of 1 meal observed.The DON identified 41 residents ate meals from the kitchen.Findings:On 09/09/25 at 12:00 p.m., soft beef tacos were observed to be served for lunch, no vegetable was served other than the lettuce and tomatoes. On 09/09/25 at 12:01 p.m., cook #1 used tongs to place lettuce, tomatoes and cheese on each plate. The serving of lettuce, tomatoes and cheese was less than three ounces. An undated facility [policy Menus, read in part, Ensure that menus are developed and prepared to meet resident choices including their nutritional, religious, cultural and ethnic needs while using established national guidelines. The facility Production Guides menu, dated 09/09/25, for the noon meal showed soft beef taco with sauce, Spanish rice, capri blend vegetables, shredded lettuce/tomato and summer fruit cup to be served. The menu showed to use the #8 scoop for the shredded lettuce and tomato. On 09/15/25 at 2:03 p.m., the DM stated the serving size for lettuce tomato and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-15 · tag F0814 — failed to dispose of garbage properly — isolated
    Dispose of garbage and refuse properly.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure trash cans were covered in the kitchen for 1 (the trash can by the handwashing sink) of 2 trash cans observed in the kitchen.The human resources employee identified 2 trash cans in the kitchen, and the DON identified 41 residents received nourishment from the kitchen.Findings: On 09/08/25 at 12:05 p.m., the trashcan by the handwashing sink was observed to be uncovered and without a lid. On 09/09/25 at 11:18 a.m., the trashcan next to the handwashing sink was observed to be uncovered and without a lid. An undated policy titled, Disposal of Garbage/Rubbish, read in part, All containers will have tight-fitting lids or covers and will be kept covered when stored or not in continuous use. On 09/15/25 at 2:03 p.m., the DM stated they had never had a lid for the trashcan by the handwashing sink.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-29 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to provide written notices of transfer to residents transferred to acute care hospitals by the facility for three (#17, 27, and #45) of three sampled residents reviewed for discharges and hospitalizations. The ADON stated nine residents had transferred to an acute care hospital in the previous three months. Findings: An undated Transfer and Discharge policy, read in part, Preparation and orientation of the resident is essential to ensure safe and orderly transfer or discharge from the facility. Sufficient preparation means that the facility informs the resident where he/she is going and takes steps under its control to ensure safe transportation. The facility will involve the resident and the resident's family/representative in selecting the new residence. The policy did not include procedures which included notification in writing prior to transfer. 1. Resident #17 had diagnoses which included Parkinson's disease and dementia. A nurse's note, dated 12/28/24 at 6:23 p.m., documented Resident #17 had been transferred to an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-29 · tag F0732 — pattern
    Post nurse staffing information every day.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to post nurse staffing in a prominent place accessible to residents and visitors. The administrator identified 42 residents who resided in the facility. Findings: On 01/26/25 at 8:54 a.m., a tour of the facility was conducted. No nurse staff posting was observed. On 01/27/25 at 1:40 p.m., the nurse staff posting for the facility was not observed. The DON stated they were not aware the nurse staff posting was not posted or needed to be posted.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-01-29 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure: a. the deep fryer was cleaned after use; and b. refrigerated items were labeled and dated for the residents. The dietary manager identified 40 residents who received meals prepared by the kitchen and two residents who received nutrition via tube feeding. Findings: An undated policy titled Storage of Food in Refrigeration, read in parts, Food being returned to storage after cooking or preparation must be covered .All containers must be labeled with the contents and date food item was placed in storage .Previously cooked foods can be held in refrigeration of 41 degrees F or lower for up to 3 days and then must be discarded. A cleaning schedule documented the deep fryer had not been cleaned the week of 01/20/25 through 01/26/25. On 01/26/25 at 9:12 a.m., a kitchen tour was conducted. The deep fryer had dark grease and food particles around the outside edges of the fryer. On 01/26/25 at 9:17 a.m., dietary cook #1 stated they had not used the deep fryer today. The cook stated the deep fryer did not look…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-01-29 · tag F0868 — pattern
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the facility medical director participated in the quality assessment and performance improvement program. The ADON stated there were 42 residents residing at the facility. Findings: A document titled QAPI Plan for [NAME] Manor Nursing Center, dated 09/30/24, read in part, The goal of a QAPI plan is to provide guidance for performance improvement efforts and assistance with achieving he purpose, guiding principles and scope set in the QAPI program. This plan is a living document that should include input from representatives from all disciplines within the organization and needs to be reviewed and refined at least annually. Thirteen documents titled QAPI Meeting & Agenda, dated on and between 01/25/24 and 12/30/24, documented pre-printed titles of attendees followed by handwritten signatures of those who attended individual QAPI meetings. Each of the forms had the pre-printed words Medical Director followed by a signature line. On each form the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-01-29 · tag F0582 — isolated
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a NOMNC form was provided to a resident within the mandated time frame for one (#10) of three sampled residents reviewed for beneficiary notices. The ADON reported there had been five discharges from Medicare covered part A services in the past six months. Findings: A CMS form 10123 - NOMNC, signed 09/19/24, documented Resident #10's Medicare part A services would end on 09/20/24. The document did not have the resident's signature, but those of two staff members with a written statement that documented the resident's unwillingness to sign. A CMS form 20052 - SNF Beneficiary Notification Review completed by the ADON documented Resident #10 had begun Medicare part A services on 08/28/24 and the last day covered was 09/20/24. On 01/28/25 at 9:10 a.m., the ADON stated residents on CMS part A services were given NOMNC forms at least two days prior to the end of those services. They stated they and another staff member signed the document on 09/19/24 after the resident would not sign the form. They stated because the form…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-01-29 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure infection control practices were followed for one (#26) of two sampled residents who were reviewed for wound care. The DON identified three residents who were currently receiving wound care treatments. Findings: An undated policy titled Hand Hygiene, read in parts, follow the facility's established hand hygiene procedures to prevent the spread of infection and disease to other staff, residents and visitors .Hands should be washed for at least twenty (20) seconds using soap and water under the following conditions .Before performing invasive procedures .Before handling clean or soiled dressings, gauze pads, etc .After handling used dressings, contaminated equipment, etc .Before putting on gloves .After removing gloves. Resident #26 had diagnoses which included cerebral palsy, spina bifida, and a stage four pressure ulcer to the buttock. A physician order, dated 10/18/24, documented the staff was to cleanse the wound to the right buttock with wound wash, pat dry, apply Medihoney and calcium alginate to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-10-16 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety. The Resident Census and Conditions of Residents form documented 42 residents resided in the facility with one resident who required tube feedings. Findings: 1. On 10/10/23 at 4:59 p.m., the DM was observed to enter the facility from outside and started passing catsup to several of the residents in the dining room. The DM was not observed to perform hand hygiene. On 10/10/23 at 5:07 p.m., DA #1 was observed in the kitchen during meal service. DA #1 was observed to have gloves on and wiped their upper lip and did not change gloves or wash their hands before serving a meal out the window pass. On 10/10/23 at 5:11 p.m., the DM was observed passing tarter sauce in the dining room with gloves on. The DM was observed to place a hand on the cart at the pass then told the kitchen staff a resident wanted more shrimp. The DM then was observed to touch a bowl by the rim, moved something on the table, and then placed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-16 · tag F0567 — failed to protect residents' money held by the home — pattern
    Honor the resident's right to manage his or her financial affairs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure residents on the resident trust fund had the right to manage their own financial affairs for three (#1, 37, and #38) of three residents reviewed for trust funds. The facility administrator reported 39 residents were on the trust fund. Findings: On 10/10/23 at 4:23 p.m., Res #38 stated they were on the trust fund and could only get money on Fridays. The resident stated they had asked to have access to it on other days and were told they had to wait until Friday. On 10/10/23 at 6:05 p.m., Res #37 stated they were on the trust fund and could only get money on Fridays. On 10/11/23 at 10:29 a.m., Res #1 stated they could get money from the trust fund on Fridays. The resident stated they though they might have been able to get money every other day but they had only tried to get money on Fridays. On 10/13/23 at 10:16 a.m., the administrator stated residents could get their money Monday through Friday but not on the weekends. The administrator stated currently the residents came on Fridays to get some of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-16 · tag F0568 — pattern
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to ensure quarterly statements were provided to the residents who were on the trust fund for one (#27) of three residents reviewed for trust funds. The administrator reported 39 residents were on the trust fund. Findings: On 10/10/23 at 6:05 p.m., Res #27 stated they were on the trust fund and used to receive quarterly statements but had not received one for a while. The resident stated the person who used to provide them no longer worked at the facility. On 10/13/23 at 10:16 a.m., the administrator stated quarterly statements were mailed to the seven or so residents who wanted them. The administrator stated they would tell others in the trust fund what their balance was if they wanted to know, but did not have documentation of this.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-16 · tag F0641 — pattern
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure resident assessments accurately reflected the residents' status for three (#12, 23, and #28) of 16 sampled residents whose assessments were reviewed. The Resident Census and Conditions of Residents form documented a census of 42 residents. Findings: 1. Res #28 had diagnoses which included cerebral palsy, chronic total occlusion of artery of the extremities, and immobility syndrome. A quarterly assessment, dated 09/18/23, documented in the restraints section P that bed rails were used daily. On 10/10/23 at 2:41 p.m., two quarter bed rails were observed in the up position on the resident's bed. The resident was not in the bed. The resident was observed in their wheelchair in the room. The resident stated they did not use the bed rails and they were on the bed already. Res #28 stated they did not know why the rails were on the bed. On 10/13/23 at 9:02 a.m., the MDS coordinator stated the bed rails are not used as a restraint for the resident they were used to assist in positioning. The MDS coordinator stated the MDS…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-10-16 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure: a. dirty linens were stored properly. b. proper PPE was present in the laundry room. c. a program was designed to help prevent the development of Legionnaires' disease and Pontiac fever cased by Legionella bacteria. The Resident Census and Conditions of Residents form documented a census of 42 residents. Findings: 1. On 10/16/23 at 4:09 p.m., the laundry in the facility was observed not to have eye protection or a clothing cover in the laundry room. Two barrels of dirty laundry were observed in the hallway outside of the laundry and near the kitchen door, one with the lid not secure on the barrel of soiled laundry . On 10/16/23 at 4:44 p.m., Laundry #1 stated they were not aware of any goggles or a clothing protector in the laundry room. The laundry staff member stated the two barrels in the hall contained dirty laundry and they brought it back there to get it off the halls. On 10/16/23 at 4:54 p.m., the DM who was also over laundry at that time stated they were not aware of PPE was needed in the laundry room. The DM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-16 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents code status was documented correctly throughout the residents' clinical records for one (#31) and a DNR consent form documented complete information for one (#3) of two residents reviewed for code status. The Resident Census and Conditions of Residents form documented 42 residents resided in the facility. Findings: 1. Res #31 had diagnoses which included mood disorder due to known physiological condition with major depressive episodes and Alzheimer's disease. A care plan, dated [DATE], documented the resident had chosen not to execute an Advanced Directive at that time. The care plan documented Res #31 was a full code and wanted life sustaining measures. The care plan documented the Advance Directive wishes would be reviewed annually and was scanned into the residents EHR. An advanced directive/DNR information acknowledgement form dated [DATE], documented the resident did not wish to have CPR. A quarterly assessment,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-16 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to notify a representative of a discharge to the hospital for one (#96) of three residents sampled for discharges. The Resident Census and Conditions of Residents form documented 42 residents resided in the facility. Findings: Res #96 had diagnoses which included hypertensive heart and chronic kidney disease. A nurse note, dated 8/29/23, documented the resident was awake but did not respond and was sent to the emergency department of a local hospital. The note did not document the resident's representative was notified of the transfer. The resident's MDS assessments documented a Discharge Return Anticipated assessment on 08/29/23 and an Entry assessment on 08/31/23. A Discharge Return Anticipated assessment, dated 09/14/23, documented the resident was severely impaired in cognition, had rejection of care and wandering, and required supervision to limited assistance with ADLs. On 10/16/23 at 2:28 p.m., the ADON reviewed the note documented on 08/29/23 and confirmed the note did not document the resident's representative had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-16 · tag F0640 — isolated
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to ensure a significant change assessment was submitted to CMS within 14 days of completion for one (#7) of 21 residents whose assessments were reviewed. The Resident Census and Conditions of Residents form documented 42 residents resided in the facility. Findings: A significant change assessment for Res #7, dated 09/10/23, was completed in the EHR program and documented, Export Ready. On 10/12/23 at 3:30 p.m., the ADON confirmed the significant change assessment had been completed on 09/14/23. They stated the program was having issues with the CAA section when completing assessments for about three weeks but it had been fixed for a while. The ADON stated they did not submit the assessments to CMS, the corporate MDS person did this offsite. The stated they had no way to know if assessments had been submitted to CMS or not. The ADON stated the assessment should have been submitted within 14 days.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-16 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident with a newly evident possible serious mental disorder was referred to OHCA for one (#12) of one sampled resident whose PASRR screening was reviewed. The Resident Census and Conditions of Residents form documented a census of 42 residents. Findings: Res #12 had diagnoses which included CHF, dementia with behavioral disturbances, and major depressive disorder. A PASRR level I, dated 06/18/09, documented the resident did not have a serious mental illness. On 05/20/13 a new diagnosis of schizoaffective disorder was added to the resident's diagnoses. A significant change assessment, dated 02/02/23, documented the resident was not considered by the state level II PASRR process to have serious mental illness and /or intellectual disability or related condition. The assessment documented the resident received an antipsychotic and an antidepressant for seven days during the look back period. A quarterly assessment, dated 08/02/23, documented the resident was moderately impaired with cognition and required…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-16 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, it was determined the facility failed to ensure baths were performed for one (#31) of three residents sampled for ADLs. The Resident Census and Conditions of Residents form documented a census of 42 residents. Findings: Res #31 had diagnoses which included mood disorder due to known physiological condition with major depressive episodes and Alzheimer's Disease. A care plan, dated 05/17/21, documented the resident required assistance with ADLs. The care plan documented the caregivers would allow the resident a choice between a shower or a tub bath on the resident's scheduled shower days. The care plan documented the resident required assistance with bathing. The care plan documented the care givers would notify the nurse if a noticeable decline in the residents ability to perform ADLs. The care plan did not contain documentation the resident refused bathing. A quarterly assessment, dated 08/23/23, documented the resident was intact with cognition and was independent to requiring supervision with ADLs. The assessment documented the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-16 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to administer oxygen according to physician orders for one (#3) of one resident reviewed for respiratory care. The Resident Census and Conditions of Residents form documented 10 residents received respiratory treatments. Findings: Res #3 had diagnoses which included schizoaffective disorder and dissociative identity disorder. A care plan, dated 08/08/22, documented the resident received oxygen therapy. The care plan documented to administer the medication as ordered by the physician and monitor and document side effects and effectiveness. The care plan documented the resident often refused to wear oxygen. A physician order, dated 03/29/23, documented oxygen at 2 L per nasal cannula while sleeping due to severe sleep apnea. A quarterly assessment, dated 08/05/23 documented the resident was intact with cognition and required supervision with most ADLs. The assessment documented the resident received oxygen therapy. The October TAR documented the resident used oxygen 2L at HS. On 10/10/23 at 3:16 p.m., Res #3 was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-16 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure residents with a diagnosis of post traumatic stress disorder received culturally competent trauma informed care in order to eliminate or mitigate triggers which could cause re-traumatization of the resident for one (#39) of one resident reviewed for behavior. The Resident Census and Conditions of Residents form documented 34 residents had psychiatric diagnoses and two had behavioral needs. Findings: Res #39 had diagnoses which included chronic post-traumatic stress disorder and recurrent major depressive disorder. An annual assessment, dated 08/12/23, documented the resident was independent with most ADLs, had no issues with their mood, and had no behaviors. On 10/11/23 at 10:12 a.m., the resident was observed sitting in her room on her bed. The resident stated they received medications in the morning to help with their depression but it did not help much. The resident's care plan was reviewed and did not document a plan of care to mitigate the resident's possible triggers for the diagnosis of post…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-16 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to review the risks and benefits of side rails with the resident or resident representative and obtain an informed consent prior to installation for two (#13 and #28) of two sampled residents reviewed for side rails. The administrator identified 15 residents in the facility had bed rails on their beds. Findings: A undated policy titled Bed Rails, read in part, .The facility must attempt to use appropriate alternatives prior to installing a side or bed rail. If a bed or side rail is used, the facility must ensure correct installation .1. The facility will assess the resident's need for bed trails and all factors involved, including alternatives. Alternatives to bed rails will always be attempted before consideration of bed rail application. Documentation in the resident's record will reflect this assessment and related information, including how the alternatives failed to meet the resident's assessed needs .the facility must obtain informed consent from the resident or if applicable, the resident representative…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-16 · tag F0727 — failed to provide required RN coverage — isolated
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to ensure the services of an RN was available in the facility eight hours daily seven days a week and failed to ensure an RN was designated to serve as the DON. The Resident Census and Conditions of Residents form documented 42 residents resided in the facility. Findings: Documents titled Shiftkey Schedule documented an RN was not present in the building on the dates of 09/03/23, 09/04/23, or 09/06/23. On 10/16/23 at 6:30 p.m., the administrator confirmed there was not on RN in the building on the dated listed above. On 10/16/23 at 7:13 p.m., the administrator stated the previous DON had left the facility employ in August and the facility went without an RN/DON during this time. The administrator stated the facility had an RN in the building most days but there were three days were there was also no RN in the facility.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-16 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure the attending physician documented they had reviewed a consultant pharmacist's recommendation or provide a rational for disagreeing with a request to reduce a medication for one (#23) of five residents whose medications were reviewed. The Resident Census and Conditions of Residents form documented 42 residents resided in the facility. Findings: Res #23 had diagnoses which included schizoaffective disorder - bipolar type, anxiety disorder, insomnia, and depressive episodes. A consultant pharmacist recommendation, dated 12/14/22, asked the physician to consider a reduction of Latuda 40 mg, Zyprexa 10 mg, Risperidone 3 mg BID (antipsychotic medications), and Topamax 50 mg (a antiseizure medication). The physician responded pt stable; no change on 12/28/22. A consultant pharmacist recommendation, dated 03/07/23, asked the physician to consider a reduction of the resident's dose of Trazodone (an antidepressant medication). The form did not document a response from the physician. A care plan, reviewed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-16 · tag F0760 — failed to prevent significant medication errors — isolated
    Ensure that residents are free from significant medication errors.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure significant medication errors did not occur for one (#23) of five residents whose medications were reviewed. The Resident Census and Conditions of Residents form documented 42 residents resided in the facility. Findings: Res #23 had diagnoses which included type two diabetes mellitus with hyperglycemia. A physician order, dated 07/13/19, documented the facility was to administer Novolin N (a type of insulin) 20 units daily for a diagnosis of diabetes. A physician order, dated 10/28/22, documented the facility was to administer Novolog by sliding scale daily for a diagnosis of type two diabetes with other diabetic ophthalmic complication. A quarterly assessment, dated 09/22/23, documented the resident was intact in cognition and received insulin daily during the assessment period. A review of the May 2023 TAR did not document the resident's insulin doses were given on 05/10/23 and 05/31/23. A review of the July 2023 TAR did not document the resident's insulin doses were given on 07/05/23 and 07/31/23. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-10-16 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to prepare food in a form which met the individual needs of residents for one (#10) of one resident reviewed for a mechanically altered diet. The Resident Census and Conditions of Residents form documented a nine resident in the facility with mechanically altered diets and one resident who required tube feedings. Findings: An undated policy titled Therapeutic Diets, read in part .Mechanically altered diet means one in which the texture of a diet is altered . Res #10 had diagnoses which included COPD, schizophrenia, and Alzheimer's Disease. A physician order, dated 10/17/19, documented a regular diet, mechanical soft texture, regular consistency. A care plan, updated 08/18/20, documented the resident was edentulous and received a regular mechanical diet. The care plan documented Res #10's swallow study precautions are as followed remain up right for minimum of 45 minutes after po intake and elevate HOB at all times. The swallow study precautions were to be upright at 90 degrees, multiply swallow x 2 after each bite to clear…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
TNO HOLDINGS, LLCOrganization5% OR GREATER MORTGAGE INTERESTsince 12/21/2021
BARTON, BLAINEIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 03/15/2023
BLUE, RANDALLIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/15/2023
SALYER, THOMASIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 03/15/2023
SANFORD, ANDREWIndividualMANAGING CONTROL - GOVERNING BODY; CORPORATE DIRECTOR; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/15/2023
DARBY, JANIndividualCORPORATE DIRECTOR; CORPORATE OFFICERsince 02/05/2025
BAUCOM, KATHYIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/15/2023
FORVIS MAZARS LLPOrganizationOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 01/09/2023
BREASHEARS, SHIRLEYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 03/16/2023
HERMANCE, TERRYIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 08/01/2023
MARSHALL, ANDREAIndividualOPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 09/08/2023
BOKF,NAOrganizationADP OF THE SNFsince 11/16/2021
NUTRITION MANAGEMENT SERVICES INC.OrganizationADP OF THE SNFsince 01/01/2013
TAYLOR, JUSTINIndividualADP OF THE SNFsince 01/08/2024

CMS files one row per role, so the 35 rows in the source record cover these 14 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.5M
Net patient revenuemost recent cost report
+10.9%
Operating marginrevenue minus expenses
$3K
Related-party expense0% of expenses
Who pays — share of resident-days
Medicaid 98%Medicare 2%Other / private 0%

About 98% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $3K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$206per resident / day
operating cost
$6,272per month
≈ monthly operating cost
$232per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OK

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.

Typical monthly cost in Oklahoma
$7,026/mo
Nursing home (semi-private)
$7,756/mo
Nursing home (private)
$6,150/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375132. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-15, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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