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Sherwood Manor Nursing Home

2416 West 51stsouth, Tulsa, OK 74107 · For profit - Individual · 102 certified beds · (918) 446-4284 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Apr 2025Resident-funds citation (F0570)Behavioral-health or dementia-care citation at the harm level (F0740)3 immediate-jeopardy citations$91,862 in federal fines1 Medicare payment denial
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Apr 2025
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0570)
  • inspectors cited 3 immediate-jeopardy problems — the most serious level
  • a high number of inspection citations overall (30) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $91,862 in federal fines (most recent 2025-04-04)
  • its independent health-inspection rating is low (2/5)
  • nursing-staff turnover (60%) runs well above the national median (45%)
  • its last standard health inspection was over 2 years ago — the star rating may not reflect current conditions

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 3 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Town West1.7 mi
5682 W Skelly Dr
Pharmacy
4423 Southwest Blvd · (918) 446-3541 · Call to confirm hours
Grocery
4229 Southwest Blvd · (918) 442-2302 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
4241 S 37th West Ave · (918) 734-6766

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 3 of 5
Long-stay residentspeople who live here 2 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased17.8%13.6%15.4%worse
Long-stay residents who lose too much weight1.0%3.3%5.4%better
Long-stay residents with a catheter left in their bladder6.4%1.9%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.4%2.8%2.0%better
Long-stay residents with depressive symptoms0.0%3.4%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury8.1%4.7%3.3%worse
Long-stay residents whose ability to walk worsened4.8%13.7%16.1%better
Long-stay residents on antianxiety or hypnotic medication6.8%25.7%18.9%better
Long-stay residents given the seasonal flu vaccine78.3%94.6%95.3%worse
Long-stay residents with pressure ulcers6.2%4.7%4.7%worse
Long-stay residents with worsening bladder/bowel control7.5%17.1%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table8.0%17.5%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.8%1.4%better
Short-stay residents given the seasonal flu vaccine5.7%74.1%79.4%worse
Short-stay residents rehospitalized after admission14.6%27.3%22.6%better
Short-stay residents with an outpatient ER visit12.5%16.6%12.0%typical
Long-stay hospitalizations per 1,000 resident days3.252.311.67worse
Long-stay outpatient ER visits per 1,000 resident days2.692.961.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

45.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 28 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

45.6%U.S. median 51.5%
Got home and stayed home
11.9%U.S. median 10.7%
Went back to hospital
42.9%U.S. median 56.6%
Met the expected recovery
0.25U.S. median 0.31
Therapy hours / resident / day
0.09hours / resident / day
Physical therapy
0.09hours / resident / day
Occupational therapy
0.07hours / resident / day
Speech therapy

Met the expected recovery: 42.9% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 28 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.25 therapist hours per resident per day in 2026Q1 — more than 35% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 2% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF45.6%CMS range 30.9–59.651.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.9%CMS range 7.7–17.110.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge42.9%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge25.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge57.1%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened2.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization8.6%CMS range 5.9–16.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.181.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.13
RN hours/ resident / day
0.91
LPN hours/ resident / day
2.54
Aide hours/ resident / day
3.58
Total nurse hours/ resident / day
0.15
RN hoursweekends
59.7%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 102 beds and averages 65.9 residents a day — about 65% occupied, or roughly 36 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.58 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.13 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.54 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.36 hrs/resident/day on weekends vs 3.67 on weekdays — 8% thinner on weekends. RN hours go from 0.12 to 0.15 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 60% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

8
deficiencies at the latest standard inspection (2024-09-06)
9
at the previous standard inspection (2023-08-03)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

This trend is not current. The most recent of these two inspections was over 2 years ago; the arrow describes what inspectors found then, not what the home is like now.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

30 citations, most serious first. The 13 most serious are shown; the remaining 17 are one tap away and print in full.

  • Immediate jeopardy · J2025-04-04 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 04/01/25, an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to protect Resident #1 from verbal and physical abuse. During breakfast pass on 03/22/25, CNA #1 was involved in a verbal and physical altercation with Resident #1. CNA #1 was in the hallway passing drinks and Resident #1 was also in the hallway. CNA #1 was witnessed to yell, threaten and throw a glass of milk and a 2/3 full gallon of milk at Resident #1. The altercation was witnessed by CMA #1 and LPN #1 who unsuccessfully attempted to intervene and de-escalate the situation. On 04/01/25 at 5:29 p.m., the Oklahoma State Department of Health was notified and verified the existence of an IJ situation. On 04/01/25 at 5:49 p.m., the administrator and DON were notified of the immediate jeopardy situation and provided the IJ template. On 04/03/25 at 9:10 a.m., an acceptable plan of removal was submitted to the Oklahoma State Department of Health. The facility plan of removal, read in part, IJ Plan of Removal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-04-04 · tag F0740 — failed to provide behavioral / mental-health care — isolated
    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 04/01/25, an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to ensure antipsychotic medications were available and residents were provided ordered medications for a serious mental illness. Resident #1 was admitted on [DATE] and had diagnoses which included schizoaffective disorder, bipolar type. The resident was ordered risperidone (an antipsychotic medication) 3mg twice daily and Seroquel (an antipsychotic medication) 25mg every evening. The resident did not receive 12 consecutive doses of risperidone, from the p.m. dose on 03/13/25 through the a.m. dose on 03/19/25. The first dose of risperidone was not administered until 03/19/25 for the p.m. dose. The resident did not receive five consecutive doses of Seroquel from 03/13/25 through 03/17/25. The first dose of Seroquel was not administered until 03/18/25. The physician was not made aware the medications were unavailable and not administered. Per interview with the DON the facility did not have a protocol in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2024-09-27 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 09/26/24, an Immediate Jeopardy (IJ) situation was determined to exist due to the facility failing to assess, monitor, and intervene for a resident at risk for pressure ulcer. Resident #1 was admitted on [DATE]. The admission skin assessment documented no skin concerns to the coccyx area. Resident #1 was totally dependent on staff, placing them at increased risk of PU/PI development. The residents record documented a physician's order for weekly skin assessments. No concerns to the coccyx was documented in these assessments. On 09/19/24 the resident's family member noted a foul odor in the room. The resident's brief was removed revealing a wound over the coccyx measuring 11cm x 13cm. The necrotic bed measured 3.5cm x 5cm and 2cm at the deepest point. The physician was notified on 09/24/24 at which time the physician ordered calcium alginate and Medihoney to the wound bed daily. On 09/24/24 the resident was transferred to the hospital per family request. On 09/26/24 at 6:00 p.m., the OSDH was notified and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-04 · tag F0770 — failed to provide lab services — isolated
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure labs were obtained as ordered by the physician for 1 (#1) of 3 sampled residents who were reviewed for labs. The DON identified 71 residents who had orders for labs. Findings: Resident #1 had diagnoses which included schizoaffective disorder, bipolar type. A physician order, dated 03/13/25 showed the resident was ordered lithium (mood stabilizer medication) 300mg twice daily. A physician progress note, dated 03/14/25, showed an order for admission labs which included a lithium level. Review of the labs for Resident #1 and the order summary report for the resident's stay, dated 03/13/25 through 03/22/25, did not show obtaining a lithium level had been requested from the lab company or completed. On 04/03/25 at 4:24 p.m., LPN #3 stated they had not seen an option to obtain a lithium level in the lab portal. On 04/03/25 at 4:52 p.m., the DON stated they did not know why the lithium level had not been entered into the lab portal. They stated they had asked LPN #1 why they had not ordered the lithium level and they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-06 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to: a. ensure chemicals were secured for one (West hall) of three halls observed for storage of chemicals. LPN #1 identified three shower rooms and one nursing supply closet in the facility; b. failed to ensure residents were assessed for the use of bed rails for one (#33) of one sampled residents reviewed for bed rails. The DON identified 32 residents who utilized bed rails and; c. failed to ensure residents were safely smoking for one (#8) of one sampled residents who were reviewed for smoking. The DON identified 28 residents who smoked. Findings: The Safety Data Sheet, dated 11/20/14, read in parts, .Gel Hand Sanitizer .Keep out of reach of children . The Safety Data Sheet, dated 01/20/15, read in parts, .Aloe Vera Skin Cream .Keep out of reach of children . The Safety Data Sheet, dated 03/05/20, read in parts, .Xpress Detergent Disinfectant .Harmful if swallowed . The undated, Smoking policy, read in part, .A resident who has had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-06 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to: a. ensure infection control was maintained during blood glucose monitoring/insulin administration for two (#123 and #8) of two sampled residents observed during blood glucose monitoring. The Roster Matrix identified 16 residents who received insulin; b. ensure infection control was maintained during medication administration for two (#126 and #15) of nine sampled residents observed during medication administration. The DON identified 73 residents who received medications in the facility; c. ensure enhanced barrier precautions were utilized during medication administration via enteral tube for one (#62) of one sampled residents observed during medication administration via enteral tube. The DON identified seven residents who had enteral tubes; d. ensure infection control was maintained during wound care for two (#4 and #15) of two sampled residents observed during wound care. The DON identified ten residents who had wounds in the facility; and e. ensure infection control was maintained for indwelling urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-09-06 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a care plan was reviewed for one (#21) of one sampled resident reviewed for care plans. The administrator identified 73 residents resided in the facility. Findings: Resident #21 was admitted on [DATE] with diagnoses which included pressure ulcer of the sacral region, stage four. On 09/05/24 at 1:00 p.m., Resident #21's clinical record was reviewed. There was no documentation of a wound or wound care. On 09/05/24 at 2:38 p.m., MDS coordinator #1 stated there was no documentation of wound care on Resident #21's care plan, dated 07/17/24. They thought they had added it but had not.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-06 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure treatments provided for non-pressure wounds had been ordered by the physician for one (#4) of two sampled residents who were reviewed for wound care. The DON identified five residents who had non-pressure wounds in the facility. Findings: The Pressure Ulcers/Skin Breakdown - Clinical Protocol policy, dated 2021, read in part, .The physician will authorize pertinent orders related to wound treatments . Resident #4 had diagnoses which included non-pressure wound of the right third toe and non-pressure wound of the left second toe. The Care Plan, dated 08/07/24, documented the resident had wounds to their toes on their bilateral feet and to provide treatments per the current physician orders. The Wound Evaluation and Management Summary by the wound physician, dated 08/15/24, documented the resident had a non-pressure wound of the left third toe. The Wound Evaluation and Management Summary by the wound physician, dated 08/22/24, documented the resident had a non-pressure wound of the left third toe which…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-06 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure weights were obtained per the physician's order for one (#8) of three sampled residents who were reviewed for nutrition. The DON identified one resident who was ordered daily weights. Findings: The Weight Assessment and Intervention policy, dated March 2022, read in parts, .Residents are weighed upon admission and at intervals established by the interdisciplinary team .Weights are recorded in each unit's weight record chart and in the individual's medical record . Resident #8 had diagnoses which included end stage renal disease. A Physician's Order, dated 08/01/24, documented, starting 08/02/24 the staff were to obtain daily weights every day shift. Review of the electronic clinical record and the weight logs documented on paper, dated 08/02/24 through 09/05/24, revealed daily weights had been obtained 19 times out of 35 opportunities for Resident #8. The Care Plan, dated 08/15/24, documented the resident had cardiac issues and staff were to refer to the physician's order and obtain weights as ordered. On 09/06/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-06 · tag F0693 — failed to provide proper feeding-tube care — isolated
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure enteral formula was administered as ordered by the physician for one (#53) of one sampled residents who were reviewed for tube feeding. The DON identified seven residents who required enteral feeding. Findings: Resident #53 had diagnoses which included encounter for attention to gastrostomy. The Care Plan, dated 02/12/24, documented to administer enteral feeding as ordered and to refer the the current physician's orders for details. The Physician's Order, dated 07/02/24, documented Resident #53 was ordered Nutren 1.5 continuous at 60ml/hr. On 09/03/24 at 8:35 a.m., Nutren 1.5 at 50 ml/hr was observed infusing for Resident #53. On 09/04/24 at 10:01 a.m., Nutren 1.5 at 50 ml/hr was observed infusing for Resident #53. On 09/05/24 at 9:15 a.m., Nutren 1.5 at 50 ml/hr was observed infusing for Resident #53. On 09/05/24 at 11:01 a.m., LPN #1 observed the enteral feeding pump for Resident #53 and stated they were to receive Nutren 1.5 at 50 ml/hr. They reviewed the label on the bag of formula and stated they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-06 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure pre and post dialysis assessments were conducted for one (#8) of one sampled residents who were reviewed for dialysis. The DON identified one resident who required dialysis. Findings: The End-Stage Renal Disease, Care of a Resident with policy, dated September 2010, read in part, .Resident with end-stage renal disease [ESRD] will be cared for according to currently recognized standards of care . Resident #8 had diagnoses which included end stage renal disease. A Physician's Order, dated 08/01/24, documented the resident was to receive dialysis weekly on Tuesday, Thursday, and Saturday. The Care Plan, dated 08/01/24, documented the resident required dialysis three times a week, staff were to monitor and report signs of infection, renal insufficiency, and monitor the shunt access site. The admission assessment, dated 08/14/24, documented the resident received dialysis. Review of the electronic clinical record did not reveal pre or post dialysis assessments had been completed for Resident #8. On 09/06/24 at 9:23 a.m.,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-09-06 · tag F0909 — failed to maintain a comfortable temperature — isolated
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and interview, the facility failed to assess and inspect bed rails to identify any risks of entrapment for one (#33) of one sampled resident reviewed for bedrails. The DON identified 32 residents who utilized bed rails. Findings: On 09/03/24 at 8:57 a.m., Resident #33 was observed lying in bed with the bed rails in the up position. On 09/06/24 at 9:15 a.m., LPN #2 stated the resident used the bed rails to reposition themselves in bed. They stated the bed rails were re-assessed every month and it was documented under the assessments tab in the electronic clinical record. LPN #2 reviewed Resident #33's electronic clinical record and stated the last assessment was completed on 01/29/24. On 09/06/24 at 2:03 p.m., maintenance worker #1 stated they installed the bedrails or removed them, depending on the order. They stated the CNA's or the nurses notified them if one was loose and they addressed it but they did not routinely check them. On 09/06/24 at 3:18 p.m., the DON stated they did not usually utilize bed rails unless a resident requested them.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-06-25 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure allegations of abuse were reported to all required state agencies within the required time for two, (#1, and #2) of three sampled residents reviewed for abuse allegations. The Administrator identified the facility census to be 67. Findings: An Abuse, Neglect, Exploitation or Misappropriation - Reporting and Investigating policy, revised April 2021, read in part, .All reports of resident abuse .are reported to local, state and federal agencies .must be reported immediately to the administrator and to other officials according to state law .'Immediately' is defined as .within two hours of an allegation involving abuse . 1. Resident #1 had diagnosis to include Parkinson's disease and physical debility. An Interim Payment Assessment, dated 06/03/24, documented Resident #1 had moderately impaired cognitive skills for daily decision making, and was dependent on staff for hygiene and toileting. An Initial Incident Report Form, dated 06/15/24, documented Resident #1 to have allegations of sexual abuse against CNA #2. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 17 citations
  • Potential for harm · Dcited before2024-06-25 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure privacy curtains were utilized during personal care for one (#1) of three sampled residents reviewed for privacy. The Administrator identified 67 residents lived in the facility. Findings: Resident #1 had diagnosis to include Parkinson's disease, and physical debility. An Activities of Daily Living care plan, dated 05/07/24, documented Resident #1 required assistance with ADLs, was incontinent of bladder, and staff were to assist with incontinent care and to change incontinent briefs. A Discharge Assessment, dated 06/01/24, documented Resident #1 required substantial to maximum assistance with toileting and personal hygiene, and was dependent for bathing, dressing the lower body and placement of footwear. A Daily Skilled Documentation assessment, dated 06/21/24 at 2:24 a.m., documented Resident #1 was alert and oriented to person and place, was incontinent of bladder and utilized briefs. The assessment documented Resident #1 required for staff to perform dressing, toileting, and hygiene. On 06/25/24 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-25 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to implement a pressure ulcer policy to fully assess and monitor a new pressure wound for one (#1) of three sampled residents reviewed for pressure ulcers. The Wound Care Physician identified the facility had 3 wounds in the facility. Findings: The facility Pressure Ulcer/Skin Breakdown -- Clinical Protocol policy, revised on April 2018, read in parts, .Assessment and Recognition .nurse shall describe and document/report the following .full assessment .including location, stage, length, width, and depth, presence of exudates or necrotic tissue . Resident #1 had diagnosis to include Parkinson's Disease, falls with fractures, and physical debility. A Daily Skilled Documentation assessment, dated 06/02/24 at 6:16 a.m., documented Resident #1's skin color was normal. The assessment did not identify concerns with skin issues. An Interim Payment Assessment, dated 06/03/24, documented resident #1 had moderate cognitive impairment, and no skin issues. A Daily Skilled Documentation assessment, dated 06/03/24 at 11:16…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-03 · tag F0583 — failed to protect personal privacy — pattern
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to protect resident's personal medical information during medication pass and treatments. The Resident Census and Conditions of Residents form, dated 08/01/23, documented 63 residents resided in the facility. Findings: A facility Confidentiality of Information and Personal Privacy policy, dated October 2017, documented in part .The facility will safeguard the personal privacy and confidentiality of all resident personal and medical records . On 08/01/23 at 12:19 p.m., the treatment cart on the west hall was observed unattended. The computer screen on the treatment cart was observed with resident names visible. On 08/01/23 at 12:20 p.m., a medication cart on the west hall was observed unattended. The computer on the medication cart was visible with resident medication information displayed. On 08/01/23 at 1:02 p.m., the computer on the west hall medication cart was observed unattended with resident names visible. On 08/02/23 at 7:45 a.m., the computer on the west hall medication cart was observed unattended with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-08-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a physician order was obtained for a catheter for one (#7) of one sampled resident reviewed for catheters. The Resident Census and Conditions of Residents report, dated 08/01/23, documented 63 residents resided in the facility. Findings: Res #7 was admitted to the facility on [DATE]. The resident was readmitted to the facility on [DATE] with diagnoses which included acute kidney disease and fluid overload. A quarterly resident assessment, dated 07/11/23, documented Res #7's cognition was intact and had an indwelling catheter. On 08/01/23 at 11:56 a.m., Res #7 was observed in their bed with a catheter bag attached to the side of their bed. They were asked the reason they had a catheter. They stated they had an infection and fluid overload. They stated they recently returned from the hospital. There was no documentation the resident had a physician order for a catheter. On 08/02/23 at 12:55 p.m., LPN #1 was asked if Res #7 had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure: a. staff changed their gloves and/or performed proper hand hygiene during incontinent care for one (#24) of one sampled resident observed during incontinent care, b. staff changed their gloves and/or performed proper hand hygiene during wound care for one (#164) of one sampled resident observed during wound care, and c. staff did not handle medication with their bare hands during medication pass. The Resident Census and Conditions of Residents report, dated 08/01/23, documented 63 residents resided in the facility. Findings: 1. Res #24 had diagnoses which included COPD, osteoporosis, macular degeneration, heart failure, and neurocognitive disorder with Lewy bodies. A quarterly resident assessment, dated 07/12/23, documented the resident was totally dependent on staff for toileting with one person physical assistance. It was documented the resident was always incontinent of bladder and frequently incontinent of bowel. On 08/01/23 at 11:00 a.m., CNA #2 was observed providing incontinent care for Res…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a resident with a feeding tube was treated with dignity for one (#30) of one sampled resident with a tube feeding. The Resident Census and Conditions of Residents form, dated 08/01/23, documented six residents had a feeding tube. Findings: Res #30 had diagnoses which included dysphagia and mild cognitive impairment. A physician order, dated 12/03/21, documented to administer Isosource 1.5 continuously at 45 ml per hour with 50 ml per hour of water for dysphagia. A physician order, dated 01/05/23, documented the resident was NPO. A quarterly MDS, dated [DATE], documented Res #30 was severely cognitively impaired and received greater than 51% of calories by tube feeding and greater than 501 mls of fluids by tube feeding. On 08/01/23 at 10:00 a.m., Res #30 was observed seated in the entry hallway to the facility. The resident was observed with a tube feeding pump on and IV pole attached to the resident's wheelchair. The feeding…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure the laundry room was kept clean and in good repair. The Resident Census and Conditions of Residents form, dated 08/01/23, documented 63 residents resided in the facility. Findings: On 08/03/23 at 9:28 a.m., a tour of the laundry room was conducted. Lint was observed collected on top of the washing machines and dryers. Lint was observed collected on the pipes behind the washer and dryer. A thick coating of lint was observed in a recessed area in the wall behind the dryers. On 08/03/23 at 9:34 a.m., Laundry Staff #1 stated the top of the dryer is open and whenever the dryers are turned on it blows the lint all over the room. They stated they do a deep clean of the laundry room weekly. On 08/03/23 at 10:42 a.m., the maintenance supervisor stated the dryers do not have a cover for the top back of the machine per the manufacturer and the laundry room is cleaned weekly.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to revise a care plan for a new medication for one (#57) of five sampled residents reviewed for unnecessary medications. The Resident Census and Conditions of Residents form, dated 08/01/23, documented 63 residents resided in the facility. Findings: Res #57 had diagnoses which included Alzheimer's disease and edema. A physician order, dated 03/13/23, documented to administer Lasix (a diuretic) 20 mg by mouth two times per day for edema. A care plan, reviewed 07/27/23, documented there was no care plan for the Lasix. On 08/03/23 at 8:24 a.m., the MDS coordinator was asked if medications were reviewed during care plan reviews. They stated they look through the medications. The MDS coordinator was asked if Res #57 had a care plan for the Lasix. They stated there was not.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure wound care treatments were completed as ordered for one (#164) of one sampled residents reviewed for pressure ulcers. The Resident Census and Conditions of Residents form, dated 08/01/23, documented four residents had a pressure ulcer. Findings: Res #164 had diagnoses which included pressure ulcer of left heel stage IV. A physician order, dated 03/20/23, documented to perform wound care to a stage IV pressure ulcer to the left heel. The order documented to cleanse the wound with normal saline or wound cleanser, pay dry, apply calcium alginate to wound, cover with heel dressing, and secure with tape one time per day. A quarterly MDS, dated [DATE], documented Res #164 was cognitively intact and had a stage IV pressure ulcer. The May 2023 TAR documented blanks for treatments on 05/13/23, 05/21/23, and 05/28/23. On 08/01/23 at 11:02 a.m., Res #164 was observed in their room seated in their wheelchair. The resident was observed with an…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a transfer was performed safely for one (#24) of four sampled residents reviewed for accidents. The Resident Census and Conditions of Residents report, dated 08/01/23, documented 63 residents resided in the facility. The DON identified two residents who utilized a sit to stand lift for transfers. Findings: The user manual for easy lift sit to stand, dated 2005, read in part, .STS is intended to aid in the transfer of an individual who is unable to independently transfer between bed .wheelchair .lifting the patient .Position patient's feet on the foot platform and knees against the knee pad .Before the patient's body is lifted from the bed, stop an make sure the sling is secured and patient's knees are against the knee pad .[Manufacturer's name withheld] recommends that two attendants be used when transferring a patient to and from a wheelchair . The Lifting Machine, Using a Mechanical, policy and procedure, dated July 2017, read in parts, .The purpose of this procedure is to establish the general…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to assess a resident for an infection using standardized tools and criteria for the initiation of an antibiotic for one (#19) of five sampled residents reviewed for unnecessary medications. The Resident Census and Conditions of Residents report, dated 08/01/23, documented four residents who received antibiotics. Findings: The Antibiotic Stewardship-Orders for Antibiotics policy and procedures, revised 12/2016, read in parts, Antibiotics will be prescribed and administered to residents under the guidance of the facility's Antibiotic Stewardship Program and in conjunction with the facility's general policy for Medication Utilization and Prescribing .Appropriate indications for use of antibiotics include .Criteria met for clinical definition of active infection . Res #19 had diagnoses which included a UTI. A physician order, dated 07/31/23, documented Augmentin (an antibiotic) oral tablet 500-125 mg. Give one tablet two time a day for seven days. There was no documentation the resident was assessed related to their infection and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-04-22 · tag F0570 — pattern
    Assure the security of all personal funds of residents deposited with the facility.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, it was determined the facility failed to have the required surety bond for the residents trust fund for two (#9 and #29) of two residents reviewed for personal funds. The facility identified 23 residents who had money in the trust fund. Findings: The surety bond for the residents' trust fund documented the bond was for 30,000 dollars. The trust account balance sheet, dated 04/22/21, documented the account balance was $50,760.57. On 04/22/21 at 2:15 PM, the administrator stated the account balanced was high due to the stimulus checks the residents received. She stated the facility lawyer told her the residents had a year to spend the stimulus money. She also stated the underwriter for the surety bond said they did not need to increase the amount of the surety bond.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-04-22 · tag F0757 — failed to avoid unnecessary drugs — pattern
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review, it was determined the facility failed to monitor medications with laboratory analysis for one (#28) of five residents whose medications were reviewed. The facility identified seven residents who received Depakote. Findings: Resident #28 was admitted to the facility on [DATE] with diagnoses which included acute respiratory failure, peudobulbar affect, anxiety, and depression. The assessment, dated 03/05/21, documented the resident was moderately impaired for daily decision-making, and had depression. The care plan, dated 03/30/21, documented the resident was at risk for for depression, labile moods, and received medications for her depression. The care plan documented the staff were to observe for potential adverse reactions and alert PCP (primary care provider) for changes. The care plan documented adverse reactions as paralytic ileus, acute renal failure, HTN (hypertension), and hypertensive crisis, dizziness, drowsiness, diarrhea, dry mouth, urinary…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2021-04-22 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, it was determined the facility failed to meet standards of practice for transmission based precautions related to the performance of a finger stick blood sugar monitoring for one (#208) of three residents observed during the performance of their finger stick blood sugar monitoring. The facility identified eight residents with finger stick blood sugar monitoring ordered. Findings: A facility policy titled, Obtaining a Fingerstick Glucose Level, documented, Steps in the procedure .always ensure that blood glucose meters intended for reuse are cleaned and disinfected between resident uses .dispose of the lancet in the sharps disposal container. Discard disposable supplies in the designated containers. Clean and disinfect reusable equipment between uses according to the manufacturer's instructions and current infection control standards of practice . On 04/21/21 at 12:35 P.M., LPN (licensed practical nurse) #1 was observed performing a finger stick blood sugar (FSBS) test on resident #208. The LPN removed the glucometer from the top…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2021-04-22 · tag F0921 — failed to keep a safe, functional, sanitary building — pattern
    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and interview, it was determined the facility failed to maintain window screens for six (rooms 1, 3, 4, 5, 7, and 8) of seven resident rooms and two of two dining areas observed for a safe, functional, sanitary, and comfortable environments. The facility identified 40 resident rooms and two dining areas. Findings: On 04/19/21 at 11:28 A.M., the windows in rooms 1, 3, 4, 5, 7, and 8 were observed to not have window screens. The window sill in room [ROOM NUMBER] was observed to be loose and easily lifted its area of rest. On 04/22/21 at 11:40 A.M., the three windows in the assisted dining area and the six windows in the main dining area were observed to not have window screens. Resident rooms 1, 3, 4, 5, 7, and 8 were observed to not have window screens. On 04/22/21 at 11:45 A.M., the maintenance supervisor and the administrator were asked why the windows in the dining room and resident rooms did not have window screens. Both stated they were not aware window screens were required.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-04-22 · tag F0622 — isolated
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review, it was determined the facility failed to provide discharge instructions to a receiving care giver for one (#206) of one resident whose clinical record was reviewed for discharge. The facility identified six residents who discharged home in the last three months. Findings: A procedure check off form, titled Procedure for Discharging a Resident, documented: .Order in PCC [point click care] for discharge. - Document all necessary information in progress note. - Skin assessment: Always note overall skin condition and list any abnormalities . - Mode of transportation (private, EMSA [emergency medical services], funeral home, our van etc). Disposition of medication (signed copy for our records and sent with family). Documented patient teaching and family education in notes. Signature for release of medication. Discharge summary completed . Resident #206 was admitted on [DATE] with diagnoses which included age related physical debility, Alzheimer's disease, altered mental status,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2021-04-22 · tag F0943 — isolated
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, it was determined the facility failed to provide training related to abuse prohibition on hire for one (housekeeper #1) of five new employees whose employee records were reviewed. The facility identified 20 new employees who were hired in the last six months. Findings: Employee #1 was hired on 02/08/21. The employee record did not document abuse education was completed on hire. On 04/22/21 at 10:19 AM, the administrator stated abuse education was not provided for this employee on hire.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$91,862 in federal fines across 2 penalties. 1 Medicare payment denial on record.

  • $55,098 — penalty dated 2025-04-04
  • $36,764 — penalty dated 2024-09-06
  • Medicare payment denial — starting 2024-10-26 for 2 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
PONDEROSA HOLDINGS LLCOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 03/21/2014
HOLLAND, VERNIEIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFNO PERCENTAGE PROVIDEDsince 09/03/2014
HOLLAND, WHITNEYIndividual5% OR GREATER DIRECT OWNERSHIP INTERESTNO PERCENTAGE PROVIDEDsince 09/03/2014
KINDLE, DARLENEIndividualADP OF THE SNFsince 01/01/2025
REYNOLDS, RYANIndividualADP OF THE SNFsince 06/18/2025

CMS files one row per role, so the 8 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.8M
Net patient revenuemost recent cost report
+2.6%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 81%Medicare 8%Other / private 11%

About 81% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$241per resident / day
operating cost
$7,337per month
≈ monthly operating cost
$248per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OK

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.

Typical monthly cost in Oklahoma
$7,026/mo
Nursing home (semi-private)
$7,756/mo
Nursing home (private)
$6,150/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375556. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-09-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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