No sales calls · nothing personal collected unless you ask us to · no facility pays to be here
Text size
Contrast

Wewoka Healthcare Center

1400 West First Street, Wewoka, OK 74884 · For profit - Corporation · 87 certified beds · (405) 257-3393 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Special Focus Facility (federal watch list)Flagged for abuseResident-funds citation (F0569)Behavioral-health or dementia-care citation — no harm found (F0758)9 immediate-jeopardy citations1 immediate-jeopardy citation CMS recorded as corrected before the inspection ended (past non-compliance)$399,150 in federal fines2 Medicare payment denials
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it’s on the federal Special Focus watch list for a persistent pattern of problems
  • CMS has flagged it for abuse
  • it has abuse, neglect, or exploitation citations (F0600, F0602, F0607) — most recent Mar 2026
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0569)
  • inspectors cited 9 immediate-jeopardy problems — the most serious level
  • inspectors recorded 1 serious finding as past non-compliance — the problem was found, fixed, and verified before the survey closed, so it is history rather than a current condition, but it is still worth asking what changed
  • a high number of inspection citations overall (73) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $399,150 in federal fines (most recent 2026-03-05)
  • nursing-staff turnover (77%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

/5
CMS overall
Not rated — CMS suppresses ratings for Special Focus Facilities
Health inspectionSurveyor-assigned, ranked within your stateInspector-verifiedNot rated — CMS suppresses ratings for Special Focus Facilities
StaffingFrom payroll records (PBJ)Not rated — CMS suppresses ratings for Special Focus Facilities
Quality measuresSelf-reported by the facilityNot rated — CMS suppresses ratings for Special Focus Facilities

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
2401 W Wrangler Blvd · (405) 303-4611 · Call to confirm hours
Pharmacy
109 N Wewoka Ave · (405) 257-5461 · Call to confirm hours
Grocery
1100 S Mekusukey Ave · (405) 257-2300 · Call to confirm hours
Park
N Seminole Ave · Typically dawn to dusk
Place of worship
and, N Hitchite Ave, W Cedar St · (405) 273-0481

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measuresNot rated — CMS suppresses ratings for Special Focus Facilities

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-02, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

CMS has published no overall rating for this home since 2026-02 — most often because it is a Special Focus Facility, whose rating CMS withholds. The line above is where the record stops; we do not carry the last star forward, and it is not this home’s rating today.

Overall ratingnot rated now
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased6.0%13.6%15.4%better
Long-stay residents who lose too much weight5.9%3.3%5.4%worse
Long-stay residents with a catheter left in their bladder3.0%1.9%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection1.1%2.8%2.0%better
Long-stay residents with depressive symptoms10.4%3.4%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury2.6%4.7%3.3%better
Long-stay residents whose ability to walk worsened6.9%13.7%16.1%better
Long-stay residents on antianxiety or hypnotic medication40.2%25.7%18.9%worse
Long-stay residents given the seasonal flu vaccine33.3%94.6%95.3%worse
Long-stay residents with pressure ulcers5.7%4.7%4.7%worse
Long-stay residents with worsening bladder/bowel control20.7%17.1%21.2%typical
Long-stay residents who got an antipsychotic medication — see the note below the table69.9%17.5%17.1%check this — see note marked dagger below the table
Short-stay residents given the seasonal flu vaccine14.3%74.1%79.4%worse
Short-stay residents rehospitalized after admission6.7%27.3%22.6%better
Short-stay residents with an outpatient ER visit7.7%16.6%12.0%better
Long-stay hospitalizations per 1,000 resident days2.032.311.67worse
Long-stay outpatient ER visits per 1,000 resident days3.092.961.80worse

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

10.9%U.S. median 10.7%
Went back to hospital
0.08U.S. median 0.31
Therapy hours / resident / day
0.03hours / resident / day
Physical therapy
0.04hours / resident / day
Occupational therapy
<0.01hours / resident / day
Speech therapy

Therapy staffing: this home’s payroll records show 0.08 therapist hours per resident per day in 2026Q1 — more than 4% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 26% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.9%CMS range 7.2–16.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identifiednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF staynot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsenednot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.611.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.22
RN hours/ resident / day
0.95
LPN hours/ resident / day
2.16
Aide hours/ resident / day
3.33
Total nurse hours/ resident / day
0.16
RN hoursweekends
77.0%
Total nursing turnover
80.0%
RN turnover

How full it usually is: this home is certified for 87 beds and averages 62.9 residents a day — about 72% occupied, or roughly 24 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.33 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.22 is below the 0.55-hour RN benchmark and nurse-aide staffing of 2.16 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.12 hrs/resident/day on weekends vs 3.41 on weekdays — 9% thinner on weekends. RN hours go from 0.25 to 0.16 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 77% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

15
deficiencies at the latest standard inspection (2026-03-05)
3
at the previous standard inspection (2024-12-12)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

73 citations, most serious first. The 21 most serious are shown; the remaining 52 are one tap away and print in full.

  • Immediate jeopardy · Lcited before2026-03-05 · tag F0607 — failed to have anti-abuse policies — widespread
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 02/25/26 at 3:03 p.m., an IJ situation was determined to exist related to the facility's failure to implement written policies and procedures for reporting, prohibiting, and preventing the misappropriation of Res #6's controlled narcotic medications.On 02/26/26 at 11:46 a.m., the Oklahoma State Department of Health verified the existence of an IJ situation.On 02/26/26 at 12:05 p.m., the administrator was notified of the IJ situation and provided the IJ template. On 03/03/26 at 2:02 p.m., an acceptable plan of removal was submitted to the Oklahoma State Department of Health. The facility plan of removal showed the administrator was educated on policies and procedures that prohibited/prevented any misappropriation of controlled medications, investigated any allegations, and reported any allegations to the Oklahoma State Department of Health and law enforcement by the corporate administrator.The plan of removal showed all licensed nurses and CMAs would be re-educated by 3:00 p.m. on 03/04/26 by the corporate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · L2026-03-05 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    On 02/26/26, an IJ situation was determined to exist related to the facility's failure to have effective administration who utilized its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident. The facility administration failed to:a. ensure residents' controlled medications were not misappropriated;b. establish a system of records of receipt and disposition of all controlled drugs in sufficient detail to enable accurate reconciliation;c. ensure drug records were in order and that an account of all controlled drugs was maintained and periodically reconciled; andd. report an allegation of misappropriation of controlled medications to law enforcement and the state survey agency.On 02/26/26 at 3:26 p.m., the Oklahoma State Department of Health was notified and verified the existence of an IJ situation.On 02/26/26 at 3:52 p.m., the administrator was notified of the IJ situation and the IJ template was provided.On 03/05/26 at 10:40 a.m., an acceptable plan of removal was approved by the Oklahoma…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · L2026-03-05 · tag F0865 — failed to run a quality-improvement (QAPI) program — widespread
    Have a plan that describes the process for conducting QAPI and QAA activities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 02/25/26 at 3:03 p.m., an IJ situation was determined to exist related to the facility's failure to have an effective quality assurance program that acted on identified concerns and developed a plan of action to correct identified quality of care issues. On 02/26/26 at 3:26 p.m., the Oklahoma State Department of Health verified the existence of an IJ situation.On 02/26/26 at 3:48 p.m., the administrator was notified of the IJ situation and the IJ template was provided.Administrator was educated on having an effective QAPI program that identifies and implements corrective action for quality-of-care issues that include but not limited to reporting allegations of misappropriation of controlled medications to the Oklahoma State Department of Health and Law Enforcement. Inservice completed by corporate administrator on 2/27/26QA Committee Review: On 03/02/2026, the facility plan of removal showed the findings, corrective actions, reconciliation outcomes, and reporting steps were presented to the Quality Assurance…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · K2026-03-05 · tag F0602 — failed to protect residents from theft of their belongings — pattern
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 02/25/26, an IJ situation was determined to exist related to the facility's failure to ensure controlled medications were not misappropriated for Res #2 and Res #6.On 02/26/26 at 11:25 am., the Oklahoma State Department of Health verified the existence of an IJ situation.On 02/26/26 at 11:57 a.m., the administrator was notified of the IJ situation and an IJ template was provided.On 03/03/26 at 2:02 p.m., an acceptable plan of removal was submitted to the Oklahoma State Department of Health. The facility's plan of removal showed a full audit of all controlled substances (all units and all shifts) was completed immediately by the on-sight nurse consultant. Law enforcement and physician were notified. The administrator was educated by the corporate administrator on policies and procedures to prohibit/prevent any misappropriation of controlled medications, investigate any allegations, and report any allegations to the Oklahoma State Department of Health and law enforcement.The plan of removal showed the licensed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2026-03-05 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 02/25/26, an IJ situation was determined to exist related to the facility's failure to ensure a system was in place to reconcile controlled narcotic medications to prevent misappropriation of Res #2 and Res #6 controlled narcotic medications.On 02/26/26 at 3:24 p.m., the Oklahoma State Department of Health verified the existence of an IJ situation.On 02/26/26 at 3:46 p.m., the administrator was notified of the IJ situation and the IJ template was provided.On 03/04/26 at 2:13 p.m., an acceptable plan of removal was submitted to the Oklahoma State Department of Health. The facility's plan of removal showed on 02/27/26 the administrator and DON were in-serviced by the corporate administrator regarding the facility's controlled-substance reconciliation system. The in-service included mandatory reporting and record keeping requirements.The plan of removal showed effective 02/26/26, all narcotic deliveries received would be verified against the pharmacy delivery receipt and signed into the controlled drug count…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-09-10 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    On 09/03/25, a past noncompliance Immediate Jeopardy (IJ) was determined to exist related to resident-to-resident abuse.An incident report form, submitted to OSDH on 08/14/25, showed on approximately 06/21/25, Resident #2 pushed Resident #1 down on the bed, laid on top of them, and tried to kiss them several times.Based on record review and interview, the facility failed to ensure a resident was free from abuse for 1 (#1) of 3 sampled residents reviewed for abuse.The DON identified 71 residents resided in the facility.Findings:An undated facility policy titled Abuse Policy and Procedure, read in part, The administrator or Administrative Designee will conduct an investigation of all alleged or actual incidents of abuse, neglect, or misappropriation of property. The investigation should determine whether an incident has occurred, to what extent the resident was mistreated, by whom, and the measures needed to protect occupants from further incidents. If the person is able to communicate, the Administrator or Administrative designee shall document, in sufficient detail, the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Immediate jeopardy · J2025-09-10 · tag F0678 — failed to provide CPR when needed — isolated
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On [DATE], an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to prevent delay in care when Resident #11 was unresponsive.On [DATE] at 2:01 p.m., the Oklahoma State Department of Health was notified and verified the existence of an IJ situation.On [DATE] at 2:07 p.m., the administrator was notified of the IJ situation and the IJ template was provided.On [DATE] at 5:39 p.m., an acceptable plan of removal was approved by the Oklahoma State Department of Health. The plan of removal, read in part,On [DATE], a review of all current residents' code status verified, and electronic records updated, and care plans updated. A list of all residents with current code status maintained at each nurse's station.All staff In-Serviced on calling 911 immediately when a resident is found unresponsive regardless of code status and resident code status list will be maintained at each nurse's station labeled Resident Code StatusAll Licensed nurses In-Serviced on immediately initiating CPR…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · J2025-09-10 · tag F0742 — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY On 09/09/25, an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to provide necessary care and treatment for Resident #17 who had mental health disorders and threatened to harm themself and others.On 09/09/25 at 2:14 p.m., the Oklahoma State Department of Health was notified and verified the existence of an IJ situation.On 09/09/25 at 2:27 p.m., the administrator was notified of the IJ situation and the IJ template was provided.On 09/09/25 at 5:19 p.m., an acceptable plan of removal was approved by the Oklahoma State Department of Health. The plan of removal, read in part,On 9/9/25, A review of all resident records was conducted to identify those with mental health disorders that may exhibit behaviors related to those disorders. All residents identified will have care plans updated to reflect mental health disorder/behavior. PCP and mental health will be aware of the identified residents to ensure all are evaluated and referred for services. To be completed by 9pm on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Jcited before2025-05-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    On 05/12/25, an Immediate Jeopardy (IJ) situation was determined to exist related to the facility's failure to ensure a resident was free from abuse. On 05/12/25 at 3:59 p.m., the Oklahoma State Department of Health was notified and verified the existence of an IJ situation. On 05/12/25 at 4:25 p.m., the administrator was notified of the immediate jeopardy situation. An immediate jeopardy template was provided to the administrator. On 05/13/25 at 2:41 p.m., an acceptable plan of removal was approved by the Oklahoma State Department of Health. The facility plan of removal, read in part, Corrective Action: Plan of Removal On,5/12/2025, Resident #2 was placed on 1:1 continuous supervision until placement secured for inhouse treatment due to aggressive behaviors. 1. Administrative staff In-Serviced on following 1:1 monitoring policy and reviewing documentation daily during morning meeting to ensure staff is following protocol. 2. All staff educated on following 1:1 monitoring policy when a resident is placed on 1:1 supervision related to aggressive behaviors. 3. HR [human resources]/BOM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Immediate jeopardy · Kcited before2025-04-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    On 04/17/25 at 2:22 p.m., the Oklahoma State Department of Health was notified and verified the existence of and immediate jeopardy situation related to the facility's failure to provide supervision to prevent elopement from the facility. 1. Resident #26 had moderate impairment for decision making, was a fall risk, and ambulated with a wheel chair. A visitor notified the facility Resident #26 was walking down the road. A CNA went and picked up the resident and returned them to the facility. 2. Resident #30 was identified as being a high risk for elopement. Resident #30 was able to leave the facility without staff aware and was located walking down the state highway in a construction zone three miles from the facility by an off duty staff member and returned to the facility in the staff members vehicle. On 04/17/25 at 2:43 p.m., the administrator, the ADON, and corporate nurse #1 were notified of the immediate jeopardy situation and provided the immediate jeopardy template. On 04/18/25 at 8:46 a.m., an amended plan of removal was approved by the Oklahoma State Department of Health.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2025-06-18 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a resident was not touched sexually by another resident for 1 (#5) of 5 sampled residents reviewed for abuse. The ADON identified 82 residents resided in the facility. Findings: 1. On 06/16/25 at 9:30 a.m., Res #5 was observed sitting on a couch in the common area of the facility. Res #5 was observed smiling, but showed limited communication due to cognitive impairment. An Abuse Policy and Procedure, updated 07/23/21, read in part, We will endeavor to protect our occupants from maltreatment, which means adult abuse, exploitation, neglect, physical abuse, sexual abuse, neglect, and the misappropriation of resident property. An undated sexual consent policy, read in part, This policy recognizes and supports the older adult's right to engage in sexual activity, so long as there is consent among those involved. Consent may be demonstrated by the words and/or affirmative actions of an older adult with intact decision-making ability. An undated face sheet showed Res #5 had diagnoses which included focal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-05 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to employ a full-time DON and ensure RN coverage for eight consecutive hours, seven days a week.The administrator identified 61 residents resided in the facility. Findings:A PBJ Staffing Data Report, dated 07/01/25 through 09/30/25, the fourth quarter of fiscal year 2025, showed the facility did not provide RN coverage on 18 of the 92 days in that quarter. The dates identified on the PBJ report as not having RN coverage in 07/2025, 08/2025, and 09/2025 were 07/05/25, 07/06/25, 07/20/25, 07/27/25, 08/03/25, 08/10/25, 08/23/25, 08/24/25, 09/05/25, 09/07/25, 09/08/25, 09/09/25, 09/13/25, 09/14/25, 09/16/25, 09/19/25, and 09/23/25.A facility document titled Springhill time clock report, dated 07/01/25 through 02/24/26, showed there was not a RN on duty on 07/05/25, 07/06/25, 07/20/25, 07/27/25, 08/03/25, 08/10/25, 08/23/25, 08/24/25, 09/05/25, 09/07/25, 09/08/25, 09/09/25, 09/13/25, 09/14/25, 09/16/25, 09/19/25, and 09/23/25.On 02/24/26 at 12:49 p.m., the BOM stated there was no RN coverage on 07/05/25, 07/06/25, 07/20/25,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-05 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure dishes were air dried.The dietary manager identified 61 residents received dietary services from the kitchen. Findings: On 02/17/26 at 10:57 a.m., a tour of the kitchen was conducted. Bowls and cups were observed to be stacked inside each other and were still wet. On 02/19/26 at 2:25 p.m., plates and pans were observed to have water in between each dish and pan. The pans were stored inside a larger metal square pan with standing water in the bottom of the square pan. On 02/19/26 at 2:28 p.m., dietary aide #1 stated they knew the policy for storing dishes and pans and they should be dry before being put away, but sometimes the dishes got put away wet if they were in a hurry. A facility report titled Food Safety and Sanitary Checklist from the dietician, dated 10/23/25, showed a checkmark on the No column that dishes and pans were not air dried and stored dry. On 02/20/26 at 1:00 p.m., the dietary manager stated to ensure staff was following the policy and procedures to prevent foodborne illnesses,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2026-03-05 · tag F0837 — widespread
    Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the governing body failed to oversee the facility and coordinate with the facility administrator to ensure:a. residents were free from misappropriation of controlled medications;b. a system of records of receipt and disposition of all controlled drugs in sufficient detail to enable accurate reconciliation;c. drug records were in order and that an account of all controlled drugs was maintained and periodically reconciled;d. allegations of misappropriation of controlled medications were reported to law enforcement and the state survey agency; e. allegations of misappropriation of controlled medications were investigated per the facility's abuse prevention policy; andf. an effective quality assurance program that acted on identified concerns and developed a plan of action to correct identified quality of care issues. The administrator identified 61 residents resided in the facility.Findings:An Administrative Management (Governing Board) policy, revised 10/2017, read in part, The governing board is responsible for, but is not limited to: Oversight…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2026-03-05 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to maintain an effective pest control program.The administrator identified 61 residents resided in the facility. Findings: On 02/17/26 at 10:30 a.m., a tour of the kitchen and dining room was conducted. The following observations were made:a. a pile of mouse droppings mixed with chewed wall particles were observed on the floor under the dishwasher,b. dead roaches were observed along the baseboards in the kitchen and dining room and inside the ice machine, andc. live roaches were observed crawling on the floor and walls around the tables storing coffee cups and the ice machine. On 02/18/26 at 9:20 a.m., the following was observed in Resident #6's room:a. dead roaches and mouse droppings were on the floor and sticky traps in the closets and bathroom, and b. a live roach was crawling in the room refrigerator. On 02/24/26 8:30 a.m., live roaches were observed around ice machine and on the walls and floors in the dining room. An undated facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-05 · tag F0640 — pattern
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to transmit resident MDS assessments to CMS within 14 days of completion for 3 (#15, 26, and #28) of 16 sampled residents reviewed for resident assessments.The administrator identified 61 residents resided in the facility.Findings:A MDS Completion and Submission Timeframes policy, revised July 2017, read in part, Our facility will conduct and submit resident assessments in accordance with current federal and state submission timeframes.1. An undated face sheet showed Res #15 was admitted to the facility on [DATE].Res #15's quarterly assessment showed completion on 12/16/25.A CMS submission report showed the assessment was submitted on 02/23/26.2. An undated face sheet showed Res #26 was admitted to the facility on [DATE].Res #26's quarterly assessment showed completion on 12/23/25.A CMS submission report showed the assessment was submitted on 02/23/26.3. An undated face sheet showed Res #28 was admitted to the facility on [DATE].Res #28's annual…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2026-03-05 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record, review, and interview, the facility failed to ensure a medication error rate of less than five percent for 2 (#34 and #43) of 3 sampled residents observed receiving medications. The facility had 3 errors out of 26 opportunities resulting in a 11.54% error rate.The administrator identified 61 residents resided in the facility. Findings:An Administering Medications policy, dated 12/2022, read in part, Medications must be administered within one (1) hour of their prescribed time, unless otherwise specified (for example, before and after meal orders) or the facility is on block times.1.On 02/20/26 at 9:15 a.m., CMA #5 was observed to administer Depakote (an anticonvulsant) 500mg and Gabapentin (an anticonvulsant) 300mg to Res #34. An undated face sheet showed Res #34 was admitted to the facility with diagnoses which included bipolar, anxiety, and post-traumatic stress disorder.A physician order for Res #34, dated 02/01/26, showed to administer Depakote delayed release 500mg, give one tablet by mouth two times a day.A physician order for Res #34, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-05 · tag F0628 — isolated
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure an immediate written notice of discharge was provided to a hospital upon transfer for 1 (#24) of 2 sampled residents reviewed for unplanned discharges.The administrator identified 17 residents had been discharged in the last 30 days. Findings:An Emergency Transfer or Discharge policy, dated 08/2023, read in part, Emergency transfers or discharge may be necessary to protect the health and/or well-being of the resident(s).Should it become necessary to make an emergency transfer or discharge to a hospital or other related institution, our facility will implement the following procedures: notify the receiving facility that the transfer is being made.prepare a transfer form to send with the resident.others as appropriate or as necessary.A medical diagnosis sheet for Res #24, dated 02/05/26, showed the resident was admitted with diagnoses which included traumatic brain injury with loss of consciousness and mood disorder.An admission assessment for Res…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to accurately code MDS data for 1 (#38) of 6 sampled residents reviewed for MDS accuracy. The administrator identified 61 residents resided in the facility. Findings: On 02/23/26 at 2:09 p.m., LPN #3 was observed to administer one carton of Isosource liquid nutrition, 1.5 calorie/milliliter, and one capsule of Benadryl 25mg per PRN orders for right leg itching, via PEG tube to Resident #38. The admission record dated 12/30/25, showed Resident #38 was admitted [DATE] with diagnoses which included cerebral palsy, achalasia of cardia, dysphagia, and bipolar disorder. An admission MDS assessment for Res #38, dated 01/05/26, showed the resident had a BIMS score of 14 indicating intact cognition. Section K of the MDS did not indicate resident having a feeding tube while a resident. A care plan for Res #38, updated 01/08/26, showed the resident would maintain adequate nutritional status by receiving ordered PEG tube feedings, and could receive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a clinical rationale from the physician was provided on a gradual dose reduction request for an antipsychotic and an antidepressant medication for 1 (#30) of 6 sampled residents reviewed for unnecessary medications. The ADON identified 47 residents received psychotropic medications. Findings: An undated facility policy titled Gradual Dose Reduction (GDR) Policy-Oklahoma Nursing Facility, read in part, To ensure residents prescribed psychotropic medications receive appropriate gradual dose reductions and non-pharmacologic interventions consistent with CMS guidance. The physician will document a rationale if contraindicated. Res #30's admission record dated 10/16/23, showed the resident was admitted on [DATE] with diagnoses which included paranoid schizophrenia, chronic pain, restless leg syndrome, paraplegia, major depressive disorder, obsessive compulsive disorder, hypertension, catheter status, and anxiety. A quarterly MDS assessment for Res…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-03-05 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure expired medications/supplies were removed from the medication/supply room for 1 of 1 medication storage room observed.The administrator identified 61 residents resided in the facility. Findings: A policy titled Storage of Medications, dated 04/2019, read in part, Discontinued, outdated, or deteriorated drugs or biologicals are returned to the dispensing pharmacy or destroyed. On 02/23/26 at 1:48 p.m., the North medication and supply room was observed with CMA #2.The following supplies were found to be expired:a.one central line tray w/chloraprep with an expiration date of 03/31/25,b. one IV administration set with an expiration date of 12/14/24,c. one IV administration set with an expiration date of 03/11/25,d. eight no-sting skin barrier film wipes with an expiration date of 06/09/23,e. three boxes of Gelocast with an expiration date of10/10/24,f. three packages of Statlock stabilization devices with an expiration date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 52 citations
  • Potential for harm · Ecited before2025-11-18 · tag F0600 — failed to protect residents from abuse and neglect — pattern
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review and interview, the facility failed to protect residents from physical abuse for 3 (#1, 2, and #4) of 3 sampled residents reviewed for abuse.The administrator identified 59 residents resided in the facility. Findings: An undated facility Abuse Prevention Program policy, read in part, Our residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but not limited to freedom from verbal, mental, sexual or physical abuse. 1. A nurse's note, dated 10/24/25 at 12:40 p.m., read in part, Noise was heard from this resident room, when approached door, [Resident #3] coming out of room. [Resident #4)] reported that [they] was in [their] room and all of a sudden the [Resident #3] came in and then started waving arms around and cussing. [Resident #3] then made contact with their left arm, resulting in small bruise to left forearm. [Resident #3] taken back to room. Call placed to [name withheld] Police department, Admin [administrator] notified. No family listed to notify. Also notified ADON…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-18 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure:a. an abuse allegation was reported to the State Agency within two hours for 1 (#1); andb. a final report was submitted to the State Agency within five business days for 3 (#1, 2 and #3) of 3 sampled residents reviewed for abuse.The administrator identified 59 residents resided in the facility. Findings: An undated facility Abuse Prevention Program policy, read in part, When the allegation involves abuse or results in serious bodily injury you must report within 2 hours of notification of incident .The Administrator or Administrative Designee will complete the Investigation Report within five (5) working days .The investigation Report . shall be faxed within five (5) working days of submission of the incident and accident report. 1. A nurse's note, dated 11/3/25 at 12:10 p.m., read in part, This nurse [LPN #2] was in the dining room when I heard screaming. [CNA #1] arrived at the [Resident #1] first. [CNA #1] stated, 'When they walked in, they were swinging on each other.' When [LPN #2] arrived, residents had been…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-10 · tag F0580 — failed to tell family and doctor about changes — isolated
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to notify a physician when a resident verbalized they would harm themself and others for 1 (#17) of 5 sampled residents reviewed for abuse and neglect.The DON identified 71 residents resided in the facility.Findings:An undated admission Record showed Resident #17 had diagnoses which included schizoaffective disorder bipolar type, other hallucinations, unspecified psychosis not due to a substance or known physiological condition, and unspecified depression.Resident #17's admission resident assessment, dated 08/19/25, showed the resident's cognition was intact with a BIMS of 14. The assessment showed the resident had hallucinations, delusions, and verbal behavioral symptoms directed towards others.A nursing note, dated 08/17/25 at 5:05 a.m., showed Resident #17 was at the nurses' station screaming and cussing, threatening to kill themself and others. The note showed the resident stated they were hearing voices and evil spirits and was very aggressive to staff. The note showed Resident #17 was put on one-on-one monitoring and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-13 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to implement their abuse policy by not: a. conducting a complete and thorough investigation; b. establishing coordination with QAPI; c. implementing new interventions designed to prevent reoccurrence; and d. implementing immediate one-on-one safety measures for 1 (#2) of 5 sampled residents reviewed for abuse. The administrator identified 85 residents resided in the facility. Findings: An undated facility policy titled Abuse Policy and Procedures, read in part, 2. Care Plan. Care Plans will address interventions designed to prevent occurrences, and may include: a) 'At risk' people to be visually monitored by nursing personnel for occurrences that could trigger abusive behavior; and b) Each person who is at risk for abusive behavior will be reassessed for preventative interventions at least quarterly.5. Documentation. Nursing staff shall document the incident and interventions in the Medical Record. 6. Investigation/Interviews: Admin/Designee will interview other cognitive residents and witnesses in the instance of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-13 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to thoroughly investigate an allegation of abuse for 1 (#1) of 5 sampled residents reviewed for abuse. The administrator identified 85 residents resided in the facility. Findings: An undated facility policy titled Abuse Policy and Procedures, read in part, 6. Investigation/Interviews: Admin/Designee will interview other cognitive residents and witnesses in the instance of resident-to-resident abuse so that the facility is aware of the scope and/or severity of the allegations. When a resident is not cognitive nursing staff may conduct a head-to-toe assessment for signs of injury if indicated as necessary. An undated facility admission record showed Resident #1 had diagnoses which included frontotemperal neurocognitive disorder, psychosis, persistent mood disorders, anxiety disorder, and focal traumatic brain injury with loss of consciousness. A quarterly assessment, dated 02/11/25, showed Resident #1 was severely impaired cognitively with a BIMS of 3. The assessment showed the resident did not have verbal and/or physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-04-21 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to maintain an effective pest management program . The DON reported 81 residents resided in the facility. Findings: On 04/18/25 at 2:49 p.m., Resident #27 was observed in bed in their room. The following observations were made: a. a roach was on the resident by their foot; b. mouse droppings were on the floor along the walls; and c. a mouse trap at the head of the resident's bed. On 04/18/25 at 4:29 p.m., live and dead roaches were observed behind the refrigerator in Resident #27's room. Mouse droppings were observed in the resident's top drawer of their dresser near the window and along the walls on the floor. An undated facility policy titled Pest Control, read in part, This facility maintains an on-going pest control program to ensure the building is kept free of insects and rodents. Resident #27's admission record, dated 12/01/22, showed the resident was admitted with diagnoses which included dysphagia and major depressive disorder. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-21 · tag F0569 — isolated
    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to ensure a resident received notification when they were within $200 of the Medicaid resource limit of $2000 for 1 (#27) of 3 sampled residents reviewed for notifications of trust balances. The BOM identified 33 residents had money in the trust account. Findings: An undated facility policy titled Resident Funds, read in part, Your Corporate office has put in place a system called National Data Care/Resident Fund Management .This system allows the facility to complete yearly reevaluations for Medicaid and Social Security Administration by providing a detailed transaction report. Resident #27's face sheet, dated 12/01/22, showed the resident had a payer source of Medicaid. Resident #27's annual assessment, dated 11/12/24, showed the resident's BIMS score was 15 indicating their cognition was intact for decision making, had upper and lower extremity impairments on both sides, and was dependent for all activities of daily living. Resident #27's trust account ledger, dated 04/21/25, showed a current balance of $2353.44. There was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure a clean, comfortable, and sanitary home like environment during 3 of 3 observations. The DON reported 81 residents resided in the facility. Findings: 1. On 04/09/25 at 2:04 p.m., an observation was made in Resident #25's room. Under the sink cabinet were black and green spots approximately 20 inches along the back wall of the cabinet. The spots ranged in various sizes from 0.5 inches to 3 inches with a height between 7 to 11 inches. The flooring under the sink had multiple cracks of various sizes and with reddish brown stains. The facility's policy titled Maintenance Service, revised December 2009, read in part, The Maintenance Department is responsible for maintaining the building, grounds and equipment in a safe operable manner at all times .2. Functions of maintenance personnel include, but are not limited to: d. Maintaining heat/cooling fixtures, plumbing fixtures, wiring, etc. [and other things/and so forth], in good working…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-21 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to prevent abuse for 1 (#31) of 3 sampled residents reviewed for abuse. The DON stated 81 residents resided in the facility. Findings: A facility policy titled Abuse Policy and Procedure, dated 07/23/21, read in part, It recognizes residents rights to be free from physical or mental abuse, corporal punishment, involuntary seclusion, and any chemical and physical restraints as defined by federal regulation .Social media, pictures, and videos that demean, and or violate the residence, rights, privacy and or dignity are considered forms of abuse and will be treated as such. Resident #31's admission record, dated 11/06/24, showed the resident was admitted with diagnoses which included personal history of traumatic brain injury and dementia. Resident #31's significant change assessment, dated 03/19/25, showed the resident's BIMS score was 9 indicating they were moderately impaired for decision making. The assessment showed they ambulated with a wheel chair and required supervision or touching assistance for all transfers. Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-21 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review and interview, the facility failed to ensure a treatment cart was secured for 1 of 1 treatment cart observed. The DON identified 81 residents resided in the facility. Findings: On 04/04/25 at 12:26 p.m., the Southwest hall treatment cart observed on the East side of the nurses station was found unlocked and unattended. Resident#12's Lantus SoloStar Subcutaneous Pen-injector 100 units per milliliter (insulin glargine) was observed in the first drawer of the treament cart. A facility policy titled Medication Storage in the Facility, revised January 2018, read in part, Medications and biologicals are stored safely, securely, and properly, following manufacturer's recommendations or those of the supplier. The medication supply is accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications. On 04/04/25 at 12:27 p.m., LPN #6 stated their policy indicated the treatment cart was supposed to locked and attended to at all times.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-04-21 · tag F0919 — failed to provide a working call system — isolated
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and interview, the facility failed to have a working call lights for 1 of 3 sampled shower rooms used by residents. The DON reported 81 residents resided in the facility. Findings: On 04/04/25 at 1:23 p.m., the call light was found not working in the shower room on the East side of the middle hall. The facility's policy titled Maintenance Service, revised December 2009, read in part, 1. The Maintenance Department is responsible for maintaining the buildings, grounds, and equipment in a safe and operable manner at all times. On 04/04/25 at 1:25 p.m., advanced certified medication aide #2 stated the call light in the middle shower room was not working. On 04/04/25 at 2:14 p.m., the administrator stated the call lights were supposed to work in the shower rooms. On 04/08/25 at 3:30 p.m., the maintenance supervisor stated they had no work orders for call lights.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-12 · tag F0755 — failed to provide safe pharmacy services — pattern
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure a resident's chart was updated with a new antibiotic order for one (#15) of one resident sampled for antibiotics. The DON reported 73 residents resided in the facility. Findings: Res #15 admitted to the facilty with diagnoses which included overactive bladder, hypertension, and anxiety. A review of the resident's progress notes documented the resident began Cipro (antibiotic) 500 mg twice a day on 12/06/24. The physicians orders did not document an order for the antibiotic. The medication administration record did not document the order for the antibiotic. A count sheet for the Cipro documented the first dose was administered on 12/06/24 at 8:00 p.m. On 12/11/24 at 12:21 p.m., CMA #1 was asked if they had been documenting the antibiotic when it was administered. The CMA reported they had not documented it on the MAR . On 12/12/24 at 11:04 a.m., the ADON reported if the medication was not on the MAR it should not have been given.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-12-12 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and interview, the facilty failed to ensure the temperature log was maintained for the medication refrigerator in the medication room. The DON reported 73 residents resided in the facilty. Findings: On 12/12/24 at 12:06 p.m., a tour of the medication room was performed with CMA #1. Temperature logs for the medication refrigerator was observed. There was no log for December 2024, the log for November 2024 was observed to have 21 days of missing temperatures, and October 2024 was observed to have eight days of missing temperatures. CMA #1 reported the nurses were responsible for the logs. On 12/12/24 at 12:24 p.m., LPN #1 reported the night shift nurses were responsible for the temperature logs. On 12/12/24 at 12:26 p.m., the DON was shown the logs for the medication refrigerator and reported the temperature logs were supposed to be filled out daily.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-12-12 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to update a fall care plan with interventions for one (#28) of one sampled resident reviewed for accidents. The DON identified 73 residents resided in the facility. Findings: Res #28 had diagnoses which included rheumatoid arthritis. A fall care plan, dated 08/06/23, documented interventions as the following: a. uses wc for mobility, b. refer to restorative program if changes in function are noted, and c. monitor for changes in condition that may warrant increased supervision/assistance and notify the physician. An incident report, dated 11/02/24, documented the facility was going to initiate a low bed with a fall mat at bedside for Res #28. A care plan, initiated 11/06/24, did not document low bed with mat as a fall intervention. On 12/09/24 at 10:31 a.m., Res #28 was observed in their bed in their room. The bed was observed in the lowest position. There was a fall mat at bedside. The resident denied having any recent falls. On 12/12/24 at 10:45 a.m., the MDS coordinator stated there was not a set process to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-11-15 · tag F0679 — failed to provide activities — pattern
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure scheduled activities were conducted for residents. The administrator identified 74 residents resided in the facility. Findings: A November 2024 activity calendar documented activities for 11/14/24 were Dominoes at 10:00 a.m. and Bingo at 2:00 p.m. It documented activities for 11/15/24 were fancy nails at 9:00 a.m. through 11:00 a.m. and outside games at 12:00 p.m. On 11/14/24 at 9:53 a.m., Resident #12 was asked if the facility had activities for the facility. They stated they offered Bingo once a month or so. Resident #12 stated they needed activities and it would give them something to do. On 11/14/24 at 10:05 a.m., there were no activities observed to be in progress. On 11/14/24 at 2:15 p.m., there were no activities observed to be in progress. On 11/15/24 at 12:10 p.m., there were no activities observed to be in progress. On 11/15/24 at 1:14 p.m., Resident #13 stated the facility had no activity director and no one to do activities. Resident #13 looked at their November activity calendar and stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure: a. a smoking assessment was completed for one (#3); and b. a resident did not receive a burn hole in their clothing due to not having enough space in the smoking area for one (#2) of three sampled residents reviewed for accident hazards. The administrator identified 74 residents. Findings: A Smoking policy, dated December 2011, documented safe smoking assessments would be performed at admit and periodically as needed. A Resident Smoking policy, dated 12/05/23, documented to provide maximum safety to all residents at all times. 1. Resident #2 had diagnoses which included schizophrenia. A comprehensive resident assessment, dated 09/27/24, documented Resident #2 used tobacco. On 11/14/24 at 9:11 a.m., Resident #2 was observed smoking a cigarette in the smoking area with staff present. Resident #2 was not observed to have a smoking apron on. On 11/14/24 at 9:18 a.m., Resident #2's hands were observed to be shaky while smoking. A staff member was observed placing a smoking apron on Resident #2. On 11/14/23…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-15 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a comprehensive care plan included smoking for one (#2) of three sampled residents reviewed for accident hazards. The administrator identified 74 residents resided in the facility. Findings: A Care Plans - Comprehensive policy, dated 12/04/20, read in part, resident's comprehensive care plan is developed within seven (7) working days of completion of the resident's comprehensive assessment. Resident #2 had diagnoses which included schizophrenia. On 11/14/24 at 9:10 a.m., Resident #2 was observed outside in the smoking area. A staff member was observed to give the resident two cigarettes and lit one for them. Resident #2 was observed to smoke the cigarettes. A comprehensive resident assessment, dated 09/27/24, documented tobacco use. A comprehensive care plan was to be completed by 10/04/24. There was no care plan located in Resident #2's clinical record. On 11/14/24 at 2:15 p.m., the MDS coordinator stated they were behind on care plans and had not completed one for Resident #2.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-31 · tag F0842 — failed to keep accurate, complete medical records — pattern
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to accurately document the occurrence of adverse behaviors for one (#5) of four sampled residents whose TARs were reviewed for adverse behaviors. The administrator identified 72 residents resided in the facility. Findings: Resident #5 had diagnoses which included hallucinations and other psychotic disorder. A physician's order, dated 08/12/24, read in parts, .Behaviors Monitoring .document Y if monitored and behaviors were observed. Every shift . Nursing Progress Notes documented the following, a. 09/08/24- resident urinated in the lobby, was agitated and aggressive, b. 09/09/24- resident became aggressive and squeezed nurse's fingers, c. 09/11/24- resident assaulted another resident with a cane, d. 09/13/24- resident took walker away from another resident and got physical with them, e. 09/22/24- resident urinated on the floor in other residents' rooms, f. 09/28/24- resident went in another resident's room and slapped them twice, g. 10/15/24- resident urinated on the floor and chair in other residents' rooms, h. 10/21/24-…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-31 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to the notify the mental health physician following incidents of resident-to-resident abuse for two (#5 and #6) of two sampled residents receiving routine mental health services and reviewed for resident-to-resident abuse. The administrator identified there were 72 residents residing in the facility. Findings: An Abuse policy, updated 07/23/2021, read in parts, .If a person is suspected of abusing another person, his or her physician .will be notified .to implement actions to prevent a reoccurrence . 1. Resident #5 had diagnoses which included hallucinations and other psychotic disorder. An Incident Report Form, dated 09/11/24, documented Resident #5, while in another resident's room, grabbed their cane and hit them in the head when asked to leave. An Incident Report Form, dated 09/13/24, documented Resident #5 took away another resident's walker and became physical with them while they were ambulating in the hallway. A Physical Aggression Initiated Form, dated 09/28/24, documented Resident #5 went into another resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-31 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to accurately assess the occurrence of adverse behaviors on the comprehensive assessment for one (#5) of four sampled residents whose assessments were reviewed for adverse behaviors. The administrator identified 72 residents resided in the facility. Findings: Resident #5 had diagnoses that included hallucinations and other psychotic disorder. Nursing progress notes documented the following, a. 09/08/24- resident urinated in the lobby, was agitated and aggressive, b. 09/09/24- resident became aggressive and squeezed nurse's fingers, c. 09/11/24- resident assaulted another resident with a cane, d. 09/13/24- resident took a walker away from another resident and got physical with them, e. 09/22/24- resident urinated on the floor in other residents' rooms, f. 09/27/24- resident urinated in pharmacy bin at nurses station, and g. 09/28/24- resident went in another resident's room and slapped them twice. A Significant Change MDS, dated 10/08/24, contained the following documentation in Section E- Behaviors, a. E0200 Behavioral…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-31 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to update care plans with interventions to: a. protect vulnerable residents from abuse for two (#2 and #4), and b. prevent further potential abuse for one (#5) of seven sampled residents reviewed for resident-to-resident abuse. The administrator identified 72 residents resided in the facility. Findings: An Abuse policy, updated 07/23/21, read in parts, .Care Plans will address interventions designed to prevent occurrences .Each person who is at risk for abusive behavior will be reassessed for preventative interventions at least quarterly . 1. Resident #2 had diagnoses that included dementia and legal blindness. An Incident Report Form, dated 09/13/24, documented Resident #2 had their walker taken away and was assaulted by another resident while they were ambulating in the hallway. A Physical Aggression Received Form, dated 09/28/24, documented Resident #2 was slapped twice in the head by another resident who entered their room uninvited. 2. Resident #4 had diagnoses that included ESRD and hypertensive heart disease. An…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-03 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to employ a full-time DON and ensure RN coverage for eight consecutive hours, seven days per week. The BOM identified 68 residents who resided in the facility. Findings: On 09/30/24 at 10:00 a.m., the administrator stated the facility had been without a full-time DON for several months. They stated a corporate registered nurse had filled in occasionally as the interim DON. A Timecard Report, dated August 2024, documented no RN coverage for eight consecutive hours on 20 of the 31 days. A Timecard Report, dated September 2024, documented no RN coverage for eight consecutive hours on 20 of the 30 days. On 09/30/24 at 2:27 p.m., the administrator stated the facility had not maintained RN coverage for eight consecutive hours, seven days per week, for several months due to not having a full-time DON. On 10/02/24 at 1:57 p.m., the interim DON stated the facility had been without a full-time DON since 05/15/24. They stated they had not ensured regular attendance in the facility since becoming the interim DON on 08/01/24.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-10-03 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to maintain COVID-19 isolation procedures per policy for four (#3, 10, 11, and #12) of nine sampled residents reviewed for infection control. The BOM identified 68 residents who resided in the facility. Findings: A COVID-19 Isolation and Re-Testing protocol, dated 05/15/23, read in part, .Resident that tests positive for COVID-19 will be immediately isolated .They will remain in the area/room for at least 10 days from the onset of symptoms or the first positive test .If they remain asymptomatic for the entire duration of 10 days, they may be removed from isolation 10 days past the first positive test . A Coronavirus Testing policy, dated 05/15/23, read in part, The facility will provide signage and or instruction to all staff and all persons entering the facility, such as vendors, volunteers, and visitors, for signs and symptoms of COVID-19 .Staff or residents with signs and symptoms .Outbreaks (any new case arising in the facility) . A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-10-03 · tag F0882 — pattern
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interview, the facility failed to designate an individual as the infection preventionist. The BOM identified 68 residents who resided in the facility. Findings: On 09/30/24 at 9:45 a.m., the administrator was asked to identify the infection preventionist. They stated the infection preventionist was the ADON. There was no documentation of an infection preventionist certification found for the ADON during record review. On 09/30/24 at 12:42 p.m., the interim DON stated they had an infection preventionist certification, but had been on vacation since 09/10/24. They stated the ADON had been responsible for the infection preventionist duties over the past several months. On 10/01/24 at 8:45 a.m., the ADON stated they had the required infection preventionist certification, but had never been asked to perform the duties of the infection preventionist for the facility. They stated the former full-time DON had completed the duties of the infection preventionist. The ADON stated they had tried to manage the Covid outbreak procedures during the past few weeks, but…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-03 · tag F0561 — failed to honor residents' choices — isolated
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure a scheduled court hearing was attended for one (#3) of two sampled residents reviewed for choices. The BOM identified 68 residents who resided in the facility. Findings: Res #3 had diagnoses which included chronic pain and generalized anxiety disorder. A psychiatric hospital Discharge summary, dated [DATE], documented Res #3's guardianship court hearing was scheduled to be held on 08/20/24. The note documented a contact phone number for Res #3's public defender. An admission assessment, dated 08/19/24, documented Res #3's cognition was intact. On 09/30/24 at 11:45 a.m., Res #3 was observed ambulating in the lobby. Res #3 stated they missed a scheduled court hearing regarding guardianship on 8/20/24. They stated they had made social services and the administrator aware of the scheduled hearing when they were admitted to the facility on [DATE]. Res #3 stated the facility made no effort to ensure they attended the hearing in person and now they had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-03 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure residents were bathed as scheduled for one (#1) of three sampled residents reviewed for bathing. The BOM identified 68 residents who resided in the facility. Findings: Res #1 had diagnoses which included edema and morbid obesity. An admission assessment, dated 09/05/24, documented the resident was cognitively intact and dependent with bathing. A facility shower schedule documented Res #1 was to receive a bath/shower on Tuesdays, Thursdays, and Saturdays weekly. There was no documentation of completed baths found in the medical record. On 09/30/24 at 9:15 a.m., Res #1 was observed lying shirtless in bed. Breadcrumbs were observed on and around the resident's upper body. Res #1 stated they had only received three baths since admission. On 10/01/24 at 2:50 p.m., CNA #2 stated completed baths should be documented in the EHR. They stated all refusals should be documented in the EHR or on a paper shower sheet and then given to the charge nurse. On 10/02/24 at 9:50 a.m., the ADON stated there was no…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-06-13 · tag F0610 — failed to investigate and act on abuse reports — pattern
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review and interviews, the facility failed to investigate an allegation of abuse for two (#2 and #4) of four sampled residents reviewed for abuse. The administrator identified 76 residents resided in the facility. Findings: An undated facilty Abuse Policy and Procedure, read in part, The Administrator or Administrator Designee will conduct an immediate investigation of all alleged or actual incidents of abuse .Documentation .Nursing staff shall document the incident .in the Medical Record . 1. Res #2 had diagnoses that included cognitive communication deficit. A MDS assessment, dated 04/30/24, documented the resident's brief interview for mental status was at a 14/15. 2. Res #4 had diagnoses that included aphasia and dementia with behavioral disturbances. A MDS assessment, dated 05/28/24, documented the resident had severely impaired cognitive skills for daily decision making. On 06/12/24 at 2:06 p.m., CNA #1 stated Res #8 made them aware they witnessed Res #2 force Res #4 into their room and started to strip them. They stated Res #8 told someone to call 911. CNA #1…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to prevent physical abuse for one (#3) of three sampled residents reviewed for abuse allegations. The administrator identified 76 residents resided in the facility. Findings: An undated facility Abuse Policy and Procedure, read in part We will endeavor to protect our occupants from maltreatment, which means adult abuse, exploitation, neglect, physical abuse, sexual abuse, neglect, and the misappropriation of resident property . A quarterly MDS, dated [DATE], documented Res #3 was severely cognitively impaired, and was dependent on staff for most ADLs. An email correspondence to the ADON, dated 06/07/24 at 8:21 a.m., documented CNA #2 had witnessed CNA #3 grab Res #3's groin with force on their brief. The email documented CNA #3 had yelled at Res #3 during care and was rough during the incontinent care. On 06/12/24 at 1:40 p.m., Res #3 was observed in their bed. They were cognitively unable to participate in an interview. On 06/13/24 at 11:21…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-06-13 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview, the facility failed to ensure an allegation of abuse was reported within 2 hours to OSDH for one (#3) of four sampled residents reviewed for allegations of abuse. The administrator identified 76 residents resided in the facility. Findings: An undated facilty Abuse Policy and Procedure, read in part, .When the allegation involves abuse or results in serious bodily injury you must report within 2 hours of notification of incident . An email correspondence from CNA #2 to the ADON, dated 06/07/24 at 8:21 a.m., documented CNA #2 witnessed potential abuse from CNA #3 towards Res #3. The email documented the incident occurred around 8:00 p.m. on 06/06/24. An incident report was filed with OSDH on 06/07/24 at 9:48 a.m. On 06/13/24 at 10:23 a.m., the administrator stated they were aware CNA #2 did not report the incident within two hours and an inservice had been completed.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-23 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure the kitchen was maintained to promote food safety and sanitation. The DM identified 74 residents who received services from the kitchen. Findings: A Sanitization policy, revised October 2008, read in part, .All kitchens, kitchen areas and dining areas shall be kept clean, free from litter and rubbish and protected from rodents, roaches, flies and other insects .If a sink is used for washing utensils, cooking equipment or dishes, and also used to wash produce or thawed food, it will be cleaned between uses with an approved cleaning and sanitizing agent .Kitchen and dining room surfaces not in contact with food shall be cleaned on a regular schedule and frequently enough to prevent accumulation of grime . A Refrigerators and Freezers policy, revised December 2014, read in parts, .Refrigerators and freezers will be kept clean, free of debris, and mapped with sanitizing solution on a scheduled basis and more often as necessary .Monthly tracking sheets for all refrigerators and freezers will be posted to record…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-05-23 · tag F0925 — failed to control pests — widespread
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to maintain an effective pest control program. The BOM identified 74 residents who resided in the facility. Findings: On 05/20/24 at 9:15 a.m., a tour of the kitchen was conducted. Numerous cockroaches, both dead and alive, were observed in the kitchen and dry storage area underneath the wire racks and food bins. Dead cockroaches were observed around the refrigerators and freezers. Three live cockroaches were observed crawling around the open trash cans in the meal preparation area of the kitchen. On 05/20/24 at 9:40 a.m., [NAME] #1 stated cockroaches had been present in the kitchen for a while now. They stated the cockroach problem had improved some recently but remained a problem. On 05/21/24 at 10:22 a.m., Res #4 stated they had found a cockroach in their eggs during breakfast a few months ago. They stated the staff were aware of the cockroach problem but had done nothing to fix it. On 05/21/24 at 10:35 a.m., Res #3 stated they had observed cockroaches in the dining area on numerous occasions. On 05/21/24 at 2:15 p.m., the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a medical appointment was completed for one (#1) of two sampled residents reviewed for quality of care. The BOM identified 74 residents who resided in the facility. Findings: A Transportation, Social Services policy, revised December 2023, read in parts, .Our facility shall help arrange transportation for residents as needed .Social services will help the residents as needed to obtain transportation for dialysis, pcp appointments, and etc . Res #1 was admitted with diagnoses which included cerebral infarction, urinary catheter, hemiplegia, and stage II pressure ulcers to the left and right buttocks. A care plan, dated 11/01/23, documented Res #3 had a supra-pubic catheter related to urinary retention and needed social services to assist as needed with appointment scheduling and arranging transportation. A quarterly assessment, dated 02/26/24, documented Res #1 was cognitively intact, dependent with most ADLs and mobility, and had an indwelling urinary catheter. A nurse note, dated 02/29/24 at 8:45…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-05-23 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure food was palatable, attractive, and at appetizing temperatures for two of two meal services observed. The DM identified 74 residents who received services from the kitchen. Findings: A Food and Nutrition Services policy, revised October 2017, read in parts, .Food and nutrition services staff will inspect food trays to ensure the food appears palatable and attractive, and is served at a safe and appetizing temperature . A Food Preparation and Service policy, revised October 2017, read in parts, .Proper hot and cold temperatures are maintained during food service . The temperature of food held in steam tables are monitored throughout the meal by food and nutrition services staff . A Food Temperature Chart, dated 05/12/24 through 05/18/24, had no documentation of steam holding temperatures for the 05/15/24 breakfast meal or any of the meals on 05/16/24, 05/17/24, or 05/18/24. On 05/20/24 at 11:45 a.m., the lunch service was observed. The food containers were uncovered on the steam table prior to the serving process.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-05-23 · tag F0814 — failed to dispose of garbage properly — pattern
    Dispose of garbage and refuse properly.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview, the facility failed to ensure garbage containers in the food preparation area were covered with lids. The DM identified 74 residents who received services from the kitchen. Findings: A Food-Related Garbage and Refuse Disposal policy, revised October 2017, read in parts, .All garbage and refuse containers are provided with tight-fitting lids or covers and must be kept covered when stored or not in continuous use .Garbage and refuse containing food wastes will be stored in a manner that is inaccessible to pests . On 05/20/24 at 9:15 a.m., a tour of the kitchen was conducted. A large plastic garbage can without a lid was observed next to the metal food preparation table. The garbage can was filled with refuse including food waste from the breakfast meal. A second large plastic garbage can without a lid was observed next to the refrigerator and freezer area. The garbage can was filled with refuse including food waste. Three live cockroaches were observed crawling around the open garbage cans. On 05/20/24 at 9:34 a.m., [NAME] #1 stated the garbage cans…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-05-23 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure menus were followed for one of one meal service observed. The BOM identified 74 residents who received services from the kitchen. Findings: A Substitutions policy, revised April 2007, read in part, .The Food Services Manager, in conjunction the Clinical Dietician, may make food substitutions as appropriate or necessary. The Food Services Shift Supervisor will make substitutions only when unavoidable . The lunch menu for 05/20/24 documented residents were to have turkey pot pie with biscuit top, oven roasted potatoes, tossed side salad with dressing, frosted cinnamon roll, and a beverage of choice. On 05/20/24 at 11:40 a.m., [NAME] #1 stated they did not have all the ingredients to prepare turkey pot pie for lunch. They stated meat loaf would be served instead per instruction from the DM. [NAME] #1 stated the DM had been on sick leave for several days and would not be present in the facility until the following day. On 05/20/24 at 11:45 a.m., the lunch service was observed. The residents were served…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-31 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure residents were bathed as scheduled for three (#1, 3 and #6) of three sampled residents reviewed for assistance with ADLs. The DON identified 67 residents who resided in the facility. Findings: 1. Res #3 was admitted with diagnoses which included cerebral infarction, hemiplegia, and stage II pressure ulcers to the left and right buttocks. A quarterly assessment, dated 09/05/23, documented Res #3 was cognitively intact and dependent with bathing. A shower schedule sheet documented the resident was to be bathed every Tuesday, Thursday, and Saturday. The December 2023 shower sheets documented the resident was bathed four out of 10 opportunities. The January 2024 shower sheets documented the resident was bathed one out of nine opportunities. On 01/29/24 at 3:10 p.m., Res #3 was observed lying in bed with shoulder length brown matted hair. A large amount of white skin flakes was observed in and around Res #3's hair and upper body. Res #3…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-31 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure food was palatable and served at the appropriate temperature. The ADON identified 67 residents who received meals from the kitchen. Findings: A Food and Nutrition Services policy, revised October 2022, documented nutrition services staff will inspect food trays to ensure the food appears palatable and attractive and is served at a safe and appetizing temperature. A schedule of mealtimes documented the following meal service times: breakfast 7:00 a.m. to 9:00 a.m., lunch 11:30 a.m. to 1:30 p.m., and supper 5:00 p.m. to 7:00 p.m. On 01/29/24 at 3:00 p.m., Res #1 was observed sitting on an electric scooter in their room. Res #1 stated meals are always served cold and rarely taste good. On 01/30/24 at 1:26 p.m., a sample meal tray was obtained from the serving cart on the northeast hall. The country fried steak was 94.6 degrees F, the mashed potatoes with white gravy were 91.4 degrees F, the green beans were 86 degrees F, the bread roll was 87 degrees F, and the yellow-colored pudding was 78.4 degrees F.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-31 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure a urology consult was completed in a timely manner per physician order for one (#3) of four sampled residents reviewed for social services. The DON identified 67 residents who resided in the facility. Findings: Res #3 was admitted with diagnoses which included cerebral infarction, hemiplegia, and stage II pressure ulcers to the left and right buttocks. A care plan, dated 12/01/22, documented Res #3 had frequent urinary tract infections related to suprapubic catheter use. A quarterly assessment, dated 09/05/23, documented Res #3 was cognitively intact, dependent with most ADLs, and had a suprapubic catheter. A physician order, dated 09/18/23, documented to set resident up with urologist ASAP related to suprapubic catheter irritation. A physician order, dated 10/19/23, documented to make sure the resident gets an appointment with urologist that was ordered last month. A physician order, dated 11/16/23, documented to follow up with urology consult. There was no documentation of attempts to schedule a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-09-20 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview, the facility failed to serve, store, and prepare food in a sanitary manner for the residents. The Resident Census and Conditions of Residents report, documented 73 residents resided in the facility. Findings: On 09/14/23 at 9:50 a.m., a kitchen observation was conducted. A carton with one egg was noted in the refrigerator. The carton did not document the egg was pasteurized. The refrigerator contained a plastic bag of lettuce with brown spots that was not dated, a bowl of white gravy that was not dated, and a container of green beans that was dated 08/02/23. On 09/14/23 at 9:51 a.m., the DM looked at the egg carton and stated there were no other eggs in the facility. The DM stated the carton did not document the eggs were pasteurized. The DM stated the eggs were used for breakfast and prepared as scrambled or fried. On 09/14/23 at 10:05 a.m., the dietary freezer contained a large plastic bag of mixed vegetables that was not sealed. On 09/14/23 at 10:09 a.m., the handwashing sink was leaking water on the floor. The DM stated there…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-20 · tag F0550 — failed to protect resident dignity and rights — pattern
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview, the facility failed to ensure residents were not served with plastic ware and disposable plates. The Resident Census and Conditions of Residents report, dated 09/14/23 , documented 73 residents resided in the facility. Findings: On 09/14/23 at 12:42 p.m., [NAME] #1 was observed serving the lunch meal. The cook lined up three trays and placed the food on a disposable plate and plastic ware on each tray to serve the residents. The cook stated they were using disposable plates and ware because they had ran out of regular plates and silverware. On 09/14/23 at 12:50 p.m., the DM stated the facility only had enough regular plates and silverware to serve about 50 residents. On 09/14/23 at 12:52 p.m., Res #18 was sitting in the dining room for the lunch meal. The res stated they did not like using disposable plastic ware, but that was what they were usually given.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-20 · tag F0730 — pattern
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on record review and interview the facility failed to a complete a performance review of every nurse aide at least once every 12 months. The Resident Census and Conditions of Residents form documented 73 residents resided in the facility. Findings: On 09/20/23 the DON provided documentation of annual nurse aide competency for four CNAs who had worked at the facility for greater than one year. The forms provided documented three of the four CNAs had last had their competencies assessed in April of 2022. On 09/20/23 at 9:46 a.m., the DON was asked if the dates on the competency forms were correct and if there was documentation of more recent skills assessments. On 09/20/23 at 10:52 a.m., the DON stated they were unable to locate the documentation of skills check offs completed with the last 12 months for the three CNAs.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-20 · tag F0802 — failed to prepare enough nourishing food — pattern
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure competent/sufficient dietary staff to prepare and serve meals for the residents. The Resident Census and Conditions of Residents report, documented 73 residents resided in the facility. Findings: A sign posted in the dining room documented a meal schedule. The sign documented breakfast was from 7:00 a.m. to 9:00 a.m., lunch was from 11:30 a.m. to 1:00 p.m., and dinner was from 5:00 p.m. to 7:00 p.m. On 09/14/23 at 12:28 p.m., the dietary staff was placing meal trays through a window area for meals in the dining room. A resident was observed to handle three food trays passed through the window. On 09/14/23 at 12:30 p.m., there was no staff in the dining room. The dietary staff came out to the kitchen to monitor tray pass. On 09/15/23 at 2:08 p.m., Res #20 in room [ROOM NUMBER] was in their doorway looking up and down the hall. The resident stated they were looking for their lunch tray. The resident remained in the doorway until they…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-20 · tag F0804 — failed to serve food at safe, palatable temperature — pattern
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, observation, and interview the facility failed to ensure food was palatable and served at the appropriate temperature. The Resident Census and Conditions of Residents report, documented 73 residents resided in the facility. Findings: 1. On 09/14/23 during kitchen observation the Meal Temperature Record was reviewed. The record did not document food temperatures taken before serving for breakfast, lunch, or dinner on 09/12/23, 09/13/23, or for breakfast on 09/14/23. On 09/14/23 at 12:22 p.m., [NAME] #2 opened a bag of flour tortillas that were lying on the counter. The cook did not heat the flour tortillas and continued to make the tacos. On 09/14/23 at 12:25 p.m., the DM stated the cook should have heated the flour tortillas. On 09/14/23 at 12:52 p.m., Res #18 was in the dining room for lunch. The resident stated the food was always cold. The resident stated they did not like tacos and if they did not let dietary know before 10:00 a.m. an alternate food was not available. On 09/18/23 at 3:00 p.m., a sample meal tray was obtained. The pork fritter was 90.8…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-09-20 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure meals were served timely for the residents. The Resident Census and Conditions of Residents report, documented 73 residents resided in the facility. The report documented two residents received nutrition via tube feeding. Findings: A sign posted in the dining room documented a meal schedule. The sign documented breakfast was from 7:00 a.m. to 9:00 a.m., lunch was from 11:30 a.m. to 1:00 p.m., and dinner was from 5:00 p.m. to 7:00 p.m. On 09/15/23 at 2:08 p.m., Res #20 in room [ROOM NUMBER] was in their doorway looking up and down the hall. The resident stated they were looking for their lunch tray. The resident remained in the doorway until they received their meal tray at 2:15 p.m. On 09/15/23 at 2:12 p.m., the cook stated they did not know why lunch was late. The cook stated they went on break and when they returned no other meal trays had been prepared. On 09/15/23 at 2:21 p.m., the last lunch tray was served. On 09/15/23 at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-09-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to establish, maintain, and implement an infection control program to help prevent the transmission of communicable diseases and infections. The facility failed to: a. identify what type of PPE was required related to the type of isolation residents required. b. follow their COVID-19 infection control policy. c. to implement their Legionnaires prevention policy. d. to identify a resident with an MDRO on admission and implement appropriate infection control measures to prevent the spread. e. to track and trend infections since May of 2023. The Resident Census and Conditions of Residents form documented 73 residents resided in the facility. Findings: A facility policy titled Nursing Management Manual, effective date 05/15/23, read in part, .While it is safer for visitors not to enter the facility during an outbreak, visitors must still be allowed if they choose and they should be made aware of the risk prior to the visit and it is recommended that the resident and the visitor wear a mask regardless of their…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-20 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the state was notified of a new serious mental illness for one (#46) of four residents reviewed for PASRR completion. The Resident Census and Conditions of Residents report documented 50 residents received antipsychotic medication. Findings: Res #46 was admitted to the facility on [DATE] with diagnoses which included protein-calorie malnutrition and major depressive disorder. A PASRR level I form, dated 05/06/22, documented the resident had a diagnosis of major depressive disorder a serious mental illness. The form documented a referral was sent to OHCA and no PASRR level II was needed. The resident's clinical record documented the resident received a diagnosis of schizoaffective disorder on 09/16/22. The quarterly assessment, dated 07/18/23, documented the resident was moderately impaired for daily decision making and required supervision with most activities of daily living. The assessment documented the resident had diagnoses of depression…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-20 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to ensure the OHCA was notified of residents with serious mental illnesses for two (#19 and #51) of four sampled residents reviewed for PASRR evaluations. The Resident Census and Conditions of Residents form documented 50 residents received antipsychotic medication. Findings: 1. Res #19 was admitted on [DATE] with diagnoses which included dementia with behavioral disturbance, delusional disorder, paranoid personality disorder, anxiety disorder, and primary insomnia. A Level I PASRR, dated 04/26/23, documented the resident did not have a serious mental health diagnosis. The PASRR did not document the OHCA was notified of the resident's mental health diagnoses. A quarterly assessment, dated 08/01/23, documented the resident was severely impaired in cognition, required supervision with ADLs, and received antipsychotic, antianxiety, and antidepressant medications. On 09/20/23 at 8:58 a.m., the DON was asked to review the PASRR. The DON stated the state should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-20 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, and interview, the facility failed to ensure interventions were in place to prevent reoccurrence of falls and update the resident's plan of care for one (#6) of two sampled residents reviewed for falls. The Resident Census and Conditions of Residents report, documented 73 residents resided in the facility. Findings: Res #6 was admitted to the facility on [DATE] with diagnoses which included acquired absence of the right and left leg above knee, diabetes, obesity, and anxiety. The care plan, dated 05/23/23, documented the resident was at risk for ongoing falls. The care plan documented the following interventions: a) Refer the resident for a physical therapy evaluation. b) Use a wheelchair for long distance mobility. c) Monitor for changes in condition that may warrant increased supervision/assistance and notify the physician. d) Keep the resident's area free of clutter. e) Keep the call light within reach. f) Keep personal items within reach. An incident report, dated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-09-20 · tag F0756 — failed to review each resident's drug regimen — isolated
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, record review, and interview, the facility failed to ensure: a. the consultant pharmacist addressed a possible reduction of psychotropic medications annually for one (#25), b. irregularities noted by the pharmacist was sent to the attending physician for review for one (#25), c. they responded to a physician approved pharmacist request for one (#51), and d. the primary care provider provided a rational for not attempting a reduction of a medication for one (#25) of five sampled residents whose medications were reviewed. The Resident Census and Conditions of Residents form documented 73 residents resided in the facility. Findings: 1. Res #25 had diagnoses which included generalized anxiety disorder, sequelae of Guillain-Barre syndrome, chronic pain, and major depressive disorder. A physician order, dated 04/22/19, documented to administer 40 mg of Citalopram (an antidepressant) daily for a diagnosis of depression. A physician order, dated 04/22/19, documented to administer 15 mg of Remeron…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-09-20 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and interview, the facility failed to have an adequate diagnosis for the use of an antipsychotic medication (Haloperidol) for one (#6) of five sampled residents reviewed for unnecessary medications. The Resident Census and Conditions of Residents report, documented 50 residents received antipsychotic medication. Findings: Res #6 was admitted to the facility on [DATE] with diagnoses which included insomnia due to other mental disorder and anxiety disorder. A physician order, dated 06/30/23, documented the resident was to receive Haloperidol (an antipsychotic medication) 5 mg three times a day for a diagnosis of anxiety disorder. The quarterly assessment, dated 08/15/23, documented the resident was cognitively intact and required extensive assistance with bed mobility, dressing, and toilet use. The assessment documented the resident had received antipsychotic medication on a routine basis. On 09/19/23 at 1:42 p.m., the DON reviewed the resident's clinical record. The DON stated the anxiety…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-08 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure resident call lights were within reach for three (#3, 5, and #6) of three sampled residents observed for call lights. The Resident Census and Conditions of Residents form, dated 08/04/23, documented 57 residents resided in the facility. Findings: 1. Resident #3 had diagnoses which included quadriplegia (paralysis of all four limbs). An ADL care plan, dated 05/31/21, read in part, .Ensure call button is placed by [Resident #3]'s head .Encourage [Resident #3] to use soft touch call light to call for assistance . On 08/04/23 at 12:09 p.m., Resident #3's soft touch call light was not within reach of the resident's head. Resident #3 attempted to activate the call light with their head and was unable to reach the soft touch call light pad. Resident #3 was asked if they could reach the call light. Resident #3 shook their head side to side, indicating, No. On 08/04/23 at 12:12 p.m., LPN #1 stated the soft touch call light was not within reach of Resident #3's head. LPN #1 stated if Resident #3 could not reach…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-08-08 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the facility failed to ensure wound care was performed as ordered by the physician for one (#4) of three sampled resident who were reviewed for wound care. The DON identified five residents who had wounds. Findings: Resident #4 had diagnoses which included cellulitis and venous wound of the right and left leg. Resident #4's current physician's orders, dated 08/2023, documented to cleanse open area on right arm with normal saline, pat dry, apply medical honey product, then wrap with bandage wrap as needed and cleanse left and right lower leg with normal saline pat dry, apply triamcinolone topical to open areas, cover with an antimicrobial soft wound dressing, wrap with unna boot (A compression dressing to protect open areas and help improve blood flow.), and cover with absorbent pad, bandage wrap, and self-adherent wrap twice weekly on Tuesdays and Fridays. A nurse's progress note, dated 08/04/23 at 1:12 p.m., documented Resident #4's wound care was completed as ordered. The progress note did not document the location of the wound…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$399,150 in federal fines across 3 penalties. 2 Medicare payment denials on record.

  • $140,140 — penalty dated 2026-03-05
  • $103,082 — penalty dated 2025-08-16
  • $155,928 — penalty dated 2025-04-21
  • Medicare payment denial — starting 2025-09-13 for 13 days
  • Medicare payment denial — starting 2024-08-23 for 5 days

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
MONTGOMERY, AUBREYIndividual5% OR GREATER DIRECT OWNERSHIP INTEREST; CORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROL; LIMITED PARTNERSHIP INTEREST100%since 03/01/2021

CMS files one row per role, so the 4 rows in the source record cover these 1 parties — each is shown once here with every role it holds. Nothing is omitted.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$4.4M
Net patient revenuemost recent cost report
-2.6%
Operating marginrevenue minus expenses
$268K
Related-party expense6% of expenses
Who pays — share of resident-days
Medicaid 88%Medicare 3%Other / private 9%

About 88% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $268K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$223per resident / day
operating cost
$6,784per month
≈ monthly operating cost
$218per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OK

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oklahoma Medicaid page.

Typical monthly cost in Oklahoma
$7,026/mo
Nursing home (semi-private)
$7,756/mo
Nursing home (private)
$6,150/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 375303. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

What to do next