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Nehalem Valley Care Center

280 Rowe Street, Wheeler, OR 97147 · Non profit - Other · 50 certified beds · (503) 368-5171 Medicare & Medicaid certified

Call the home — (503) 368-5171 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citations — no harm found (F0605, F0610) — most recent Jun 2025$16,801 in federal fines
Insights

This home’s record is mixed — some reassuring signs, some worth asking about.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0605, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (42) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $16,801 in federal fines (most recent 2024-03-07)
  • its facility-reported quality-measure rating is low (2/5)
  • nursing-staff turnover (63%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
230 Rowe St · (503) 368-7086 · Call to confirm hours
Pharmacy
230 Rowe St · (503) 368-7455 · Call to confirm hours
Grocery
34890 Highway 53 · (503) 368-5791 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 3 of 5
Short-stay residentsrehab / post-hospital 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased20.8%14.9%15.4%worse
Long-stay residents who lose too much weight1.2%4.7%5.4%better
Long-stay residents with a catheter left in their bladder0.7%1.4%0.9%better
Long-stay residents with a urinary tract infection3.6%2.0%2.0%worse
Long-stay residents with depressive symptoms11.8%4.9%6.5%worse
Long-stay residents who were physically restrained0.0%0.1%0.1%better
Long-stay residents with falls causing major injury0.0%2.4%3.3%check this — see note marked star below the table
Long-stay residents whose ability to walk worsened34.0%20.6%16.1%worse
Long-stay residents on antianxiety or hypnotic medication24.7%12.4%18.9%worse
Long-stay residents given the seasonal flu vaccine95.8%95.2%95.3%typical
Long-stay residents with pressure ulcers8.9%5.8%4.7%worse
Long-stay residents with worsening bladder/bowel control18.0%21.8%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table8.8%13.9%17.1%better
Short-stay residents who newly got an antipsychotic medication0.0%1.4%1.4%better
Short-stay residents given the seasonal flu vaccine56.7%81.2%79.4%worse
Short-stay residents rehospitalized after admission38.6%21.4%22.6%worse
Short-stay residents with an outpatient ER visit16.6%16.1%12.0%worse
Long-stay hospitalizations per 1,000 resident days0.981.481.67better
Long-stay outpatient ER visits per 1,000 resident days2.162.351.80worse

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

45.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 41 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

45.5%U.S. median 51.5%
Got home and stayed home
11.4%U.S. median 10.7%
Went back to hospital
66.7%U.S. median 56.6%
Met the expected recovery
0.35U.S. median 0.31
Therapy hours / resident / day
0.18hours / resident / day
Physical therapy
0.16hours / resident / day
Occupational therapy
0.01hours / resident / day
Speech therapy

Met the expected recovery: 66.7% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 30 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 59% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 14% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF45.5%CMS range 31.7–61.851.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.4%CMS range 7.3–16.610.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge66.7%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge50.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge63.3%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified93.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge96.2%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened6.8%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization6.9%CMS range 3.3–14.17.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.091.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.41
RN hours/ resident / day
1.00
LPN hours/ resident / day
3.36
Aide hours/ resident / day
4.78
Total nurse hours/ resident / day
0.37
RN hoursweekends
63.2%
Total nursing turnover
RN turnover

How full it usually is: this home is certified for 50 beds and averages 26.1 residents a day — about 52% occupied, or roughly 24 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.78 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.41 is below the 0.55-hour RN benchmark and nurse-aide staffing of 3.36 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.55 hrs/resident/day on weekends vs 4.87 on weekdays — 7% thinner on weekends. RN hours go from 0.43 to 0.37 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 63% is well above the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

6
deficiencies at the latest standard inspection (2025-06-26)
13
at the previous standard inspection (2024-03-07)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

42 citations, most serious first. The 10 most serious are shown; the remaining 32 are one tap away and print in full.

  • Potential for harm · Dcited before2026-02-19 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to provide incontinent and repositioning assistance to a dependent resident in a timely manner for 1 of 3 sampled residents (#2) reviewed for ADLs. This placed residents at risk for unmet ADL needs. Findings include: Resident 2 admitted to the facility in 2025 with diagnoses including cancer and hospice. The 8/14/25 care plan indicated Resident 2 had mixed bladder incontinence and was dependent on staff for toileting needs. Interventions included for staff to provide check and change during repositioning and as needed. Staff were to check throughout the shift as required for incontinence. The care plan also indicated the resident had a pressure injury to the coccyx and staff were to provide turn/repositioning assistance at least every two hours, and more often as needed. A 9/5/25 facility investigation indicated it was reported Staff 8 (CNA) did not provide incontinent care or repositioning to Resident 2 during a span of seven hours…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Fcited before2025-06-26 · tag F0725 — failed to have enough nursing staff — widespread
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure sufficient nursing staff to meet resident care needs in a timely manner for 3 of 3 resident halls reviewed for staffing. This placed residents at risk for lack of timely assistance and unmet care needs. Findings include: Resident Council Notes indicated the following: -3/25/25: Showers were not being done. -4/30/25: CNAs were not getting residents to activities in a timely manner and meal service was late. A review of the facility's Direct Care Staff Daily Reports from 2/11/25 through 2/18/25 and 5/23/25 through 6/23/25 revealed the facility had insufficient CNA staff, according to state minimum staffing requirements, for one or more shifts on the following dates: -5/30/25 -6/2/25 -6/7/25 -6/9/25 -6/11/25 -6/19/25 Interviews with residents revealed the following concerns: -On 6/22/25 at 11:59 PM Resident 28 stated on 6/22/25 at 8:20 PM she/he pushed her/his call light and staff did not answer her/his light until 9:15 PM. -On 6/22/25 at 12:12 PM Resident 231 stated at night it took up to an hour for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-06-26 · tag F0727 — failed to provide required RN coverage — widespread
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review it was determined the facility failed to ensure RN coverage for eight consecutive hours per day for 3 of 43 days reviewed for staffing. This placed residents at risk for unassessed needs and lack of care. Findings include: Review of the Direct Care Staff Daily Reports from 2/11/25 through 2/18/25 and 5/23/25 through 6/23/25 indicated there was no RN coverage for eight consecutive hours on 2/13/25, 2/15/25, and 6/20/25. On 6/26/22 at 10:17 PM Staff 1 (Administrator) and Staff 3 (Regional Nurse) acknowledged the facility lacked RN coverage on the identified days.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-06-26 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review the facility failed to ensure proper hand hygiene during meals and failed to use proper PPE for contact-based precautions for 1 of 1 dining room and 2 of 2 of sampled residents (#s 8 and 12) reviewed for dining and infection control. This placed residents at risk for cross contamination. Findings include: According to the Centers for Disease Control and Prevention (CDC) website (https://www.cdc.gov/infection-control/hcp/basics/transmission-based-precautions.html): · Use Contact Precautions for patients with known or suspected infections that present an increased risk for contact transmission. · Use personal protective equipment (PPE) appropriately including gloves and gown. · Wear a gown and gloves for all interactions that may involve contact with the patient or patient's environment. · Donning PPE upon room entry and properly discarding before exiting the patient room is done to contain pathogens. · If common use of equipment for multiple patients is unavoidable, clean and disinfect such equipment before use on another patient. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-06-26 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview it was determined that the facility failed to ensure a dignified dining experience for 2 of 5 sample residents (#s 8 and 20) reviewed for dining. This placed residents at risk for decreased quality of life. Findings include: On 6/23/25 at 12:39 PM two meal trays were observed in the dining room with black plastic garbage bags over the trays. Each tray had the main meal served in a disposable clamshell container, the fruit was served in a disposable paper soup cup and there were plastic utensils for residents to utilize. Staff 22 (CNA) provided the meal trays to Residents 8 and 20 who were sitting at a communal table with three other residents. On 6/24/25 at 11:42 AM Staff 27 (Cook) stated the plastic covered trays with disposable containers and utensils were for people on precautions. On 6/25/25 at 03:17 PM Staff 3 (Regional Nurse) stated the plastic bag covering the tray and the use of the clamshell, disposable soup cups and utensils were not part of the protocol for residents on contact precautions. On 6/26/25 at 11:33 AM Resident 20 stated…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-26 · tag F0605 — failed to not use drugs as a restraint — isolated
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to ensure residents with diagnoses of dementia were free from unnecessary use of antipschotic medication for 1 of 5 sampled residents (#7) reviewed for medications. This placed residents at risk for adverse side effects of antipsychotic medication. Findings include: Resident 7 was admitted to the facility in 11/2023 with diagnoses including a stage four pressure ulcer and dementia. The following psychoactive medications were ordered on Resident 7's 6/2025 MAR: · quetiapine (an antipsychotic) · trazodone (an antidepressant) · venlafaxine (an antidepressant and antianxiety agent) · Namenda (an anti-Alzheimer ' s agent) · hydroxyzine (an antianxiety agent) On 5/15/24 Resident 7's Abnormal Involuntary Movement Scale (AIMS) total score was 7 indicating the symptoms/side effects of psychoactive medication use were present. On 2/4/25 the facility notified Resident 7's physician that she/he was experiencing symptoms including sweating, and involuntary smiling and grimacing. The physician ordered a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-06-26 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to ensure pureed foods were prepared using methods that conserved nutritive value and flavor for 2 of 2 meals served to residents requiring pureed diets. This placed residents at risk for consuming unpalatable, nutritionally compromised food. Findings include: The facility's dining menu on 6/25/25 indicated the entrée for the lunch meal was roasted salmon. The facility's recipe for preparation of pureed food indicated to add hot cooking liquid and/or hot broth and food thickener to the roasted salmon while it was being processed to the puree texture. On 6/25/25 at 11:58 AM Staff 28 (Cook) was observed adding approximately 6-8 ounces of clear liquid to the salmon puree as it was being processed. Staff 28 stated he was preparing the salmon for one resident tray. Staff 28 confirmed the clear liquid was water. On 06/25/25 at 02:47 PM Staff 7 (Dietary Manager) stated water was not be used to prepare a pureed meal. Instead, a liquid with more nutritional value was to be added.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-12 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to use the services of a registered nurse for at least eight consecutive hours a day for 41 out of 99 days reviewed for staffing. This placed residents at risk for unmet assessment needs. Findings include: 1. A review of the Direct Care Staff Daily Reports dated 8/1/24 through 11/7/24 revealed there were 41 days without eight consecutive hours of registered nurse coverage in a 24-hour period. The identified dates included: - 8/12/24, 8/19/24, 8/20/24, 8/21/24, 8/22/24, 8/23/24, 8/26/24, 8/27/24, 8/28/24. - 9/2/24, 9/3/24, 9/4/24, 9/5/24, 9/6/24, 9/8/24, 9/13/24, 9/14/24, 9/16/24, 9/17/24, 9/18/24, 9/25/24, 9/26/24, 9/27/24. - 10/7/24, 10/9/24, 10/10/24, 10/11/24, 10/15/24, 10/17/24, 10/18/24, 10/19/24, 10/20/24, 10/21/24, 10/25/24, 10/26/24, 10/27/24, 10/28/24, 10/31/24. - 11/1/24, 11/3/24, 11/5/24. On 10/29/24 at 10:03 AM Staff 1 (Administrator) confirmed the identified days were missing RN coverage. 2. Based on observation and interview it was determined the facility failed to designate a registered nurse…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-07 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to maintain comfortable temperatures, clean resident personal care items and provide a clean resident room for 1 of 1 dining room and 1 of 2 sampled residents (#22) reviewed for environment. The placed residents at risk for unhome like conditions. Findings include: 1. Resident 22 admitted to the facility in 2023 with diagnoses including anxiety and muscle weakness. a. On 3/3/24 at 2:25 PM Witness 1 (Family) stated Resident 22 informed her that her/his floors were hardly cleaned and had stains from the previous week. On 3/3/24 at 2:50 PM Resident 22 was observed to be in bed. The resident's floor was observed to be dirty with large dried spills and several strands of floss throughout the room. Resident 22 stated the floor had not been cleaned for a long time. Review of the February 2024 Resident Council Minutes indicated multiple residents stated their rooms were not cleaned in two weeks. On 3/5/24 a housekeeping form entitled, Rooms Cleaned indicated Resident 22's room was not cleaned from 3/1/24…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-07 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility to provide sufficient nursing staff to ensure residents attained their highest practicable psychosocial well-being for 1 of 1 facility reviewed for staffing. This placed residents at risk for unmet needs. Findings include: On 3/5/24 a list was requested for residents who required the following care. The facility provided lists of residents who: -Required assistance with eating: 7. -Required two-person assistance with transfers: 5. -Required a mechanical lift with transfers: 8. -Required assistance with dressing: 25. -Required assistance with bathing: 26. -Required assistance with toileting: 18. -Residents who were incontinent: 17. -Residents with wandering behaviors: 3. -Residents with behavioral healthcare needs: 18. Review of Resident Council Meeting notes revealed the following staffing concerns: - November 2023: residents indicated there was not enough staff and call lights were too long. - December 2023: residents indicated they could not find staff on the floor especially at night. Call light wait…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
Show the remaining 32 citations
  • Potential for harm · Ecited before2024-03-07 · tag F0727 — failed to provide required RN coverage — pattern
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review it was determined the facility failed to use the services of a Registered Nurse for at least eight consecutive hours a day, seven days a week for 3 of 28 days reviewed for RN staffing coverage. This placed residents at risk for lack of RN oversight including resident assessment, care and services. Findings include: A review of the Direct Care Staff Daily Reports from 2/2/24 through 3/1/24 revealed the following days with no RN coverage: -2/10/24 -2/11/24 -3/1/24 On 3/5/24 at 9:10 AM Staff 18 (Staffing Coordinator) acknowledged the facility lacked RN coverage on the identified dates.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-07 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to maintain a medication error rate of less than 5 percent. There were six errors in 27 opportunities resulting in a 22 percent error rate. This placed residents at risk for adverse medication side effects. Findings include: 1. Resident 14 admitted to the facility in 2022 with diagnoses including stroke. The 2/23/24 physician order indicated Resident 14 was to receive Eliquis (anticoagulant medication) 2.5 mg once daily. The 3/2024 MARs indicated Eliquis was to be administered in the morning. On 3/3/24 at 12:34 PM Staff 7 (RN) was observed to administer the morning dose of Eliquis. Staff 7 acknowledged the medication was administered late as she was still passing morning medications. 2. Resident 2 admitted to the facility in 2015 with diagnoses including chronic pain and opioid dependence. The 2/4/24 physician order indicated Resident 2 was to receive methadone (opioid medication) twice daily for opioid dependence. The 3/2024 MARs indicated methadone was scheduled at 9:30 AM and 9:30 PM. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-03-07 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to ensure medications were secured and failed to ensure proper labeling of biologicals for 1 of 1 facility reviewed for safe medication storage. This placed residents at risk for receiving medications with reduced efficacy and unauthorized access to potentially harmful medications. Findings include: 1. On 3/3/24 at 12:10 PM Staff 7 (RN) was observed standing at a medication cart in the dining room preparing medications. There were several resident medication cards containing medication, and a cup that contained one white pill sitting on top of the cart. Staff 7 walked down the hall and left the medication cart unlocked and unattended with the medications sitting on top of the cart. There were several residents in the dining room. On 3/3/24 at 12:13 PM Staff 7 returned to the medication cart and acknowledged the top of the cart had resident medication cards, as well as a pill in a cup, resident medications were inside the cart and the cart was left unlocked and unattended. 2. On 3/3/24 at 1:03 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-07 · tag F0801 — pattern
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation and interview it was determined the facility failed to ensure the dietary manager met the required qualifications for 1 of 1 kitchen reviewed for competent staffing. This placed residents at risk for unmet nutritional needs. Findings include: On 3/6/24 at 2:31 PM Staff 14 (Dietary Manager) was observed to direct staff while working in the kitchen. Staff 14 stated he worked in the kitchen for three years and was employed as the dietary manager for two years. Staff 14 stated he was not a certified dietary manager and did not take the classes to become a dietary manager. On 3/7/24 at 8:57 AM Staff 1 (Administrator) acknowledged Staff 14 did not meet the qualifications for the Dietary Manager position.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-03-07 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview it was determined the facility failed to ensure foods and bulk ingredients were labeled and stored in a way to minimize food spoilage, failed to maintain a clean and sanitary environment for storage of kitchen equipment and cookware and failed to wear hair restraints in 1 of 1 kitchen reviewed for sanitary conditions. This placed residents at risk for foodborne illness. Findings include: 1. On 3/3/24 at 12:19 PM the walk-in refrigerator in the facility's kitchen was observed to contain the following improperly stored items: -two moldy bell peppers stored in a bag, undated. -a half gallon of unopened whip cream with a use by date of 2/22/24. -slices of white cheese - three different bundles - no label and undated. On 3/3/24 at 12:30 PM in the prep area, the surveyor observed two opened 50-pound bags, one bag of bread crumbs was rolled down closed, the second bag of all-purpose flour was torn open and the flour open to the air under a prep table. In the prep area, a five-gallon bucket was positioned on the floor under an open drop ceiling tile with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-07 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to complete a baseline care plan within 48 hours of admission for 1 of 2 sampled residents (#131) reviewed for ADL care. This placed residents at risk for lack of care and services. Findings include: Resident 131 admitted to the facility on [DATE] with diagnoses including stroke and muscle weakness. Resident 131's care plan revealed the first care area was initiated on 2/12/24; the resident had right sided hemiplegia (paralysis to one side of the body) and required assistance with ostomy care, dressing, bed mobility, showering, personal hygiene, oral care and transfers. On 3/5/24 at 2:14 PM Staff 2 (DNS) acknowledged the baseline care plan was not completed within the required 48 hours after admission.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, and record review it was determined the facility failed to update resident care plans for 1 of 1 sampled resident (#132) reviewed for hospice. This placed residents at risk for lack of appropriate care. Findings include: Resident 132 admitted to the facility on [DATE] on hospice status and had diagnoses including heart failure and weakness. The 3/3/24 request for a physician order indicated Resident 132 had boggy (abnormal texture of tissues characterized by sponginess, usually because of high fluid content) heels and an order was requested for booties. This was signed on 3/4/24 with no additional instructions. The 3/2024 TARs indicated the following was to start on 3/5/24: -Ensure Prevalon boots (boots used to keep the heels elevated off the mattress to relieve pressure) were worn while in bed to assist with offloading bilateral heels every shift. The 3/6/24 care plan indicated Resident 132 had skin impairment to both heels and Prevalon boots and skin prep applied as ordered.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-03-07 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to provide nail care and oral care to a dependent resident for 1 of 2 sampled residents (#131) reviewed for ADLs. This placed residents at risk for lack of grooming and skin impairments. Finding include: Resident 131 admitted to the facility on [DATE] with diagnoses including stroke and muscle weakness. 1. On 3/4/24 at 10:23 AM Resident 131 stated she/he had not brushed her/his teeth since admitting to the facility on 2/8/24 and staff did not provide a toothbrush or toothpaste, and did not offer to assist her/him with oral care. Resident 131 stated it would be nice to have someone brush my teeth. On 3/4/24 at 10:23 AM Resident 131's room was observed and there was no toothbrush or toothpaste found. Resident 131's teeth appeared to be unclean and her/his breath had a foul odor. On 3/4/24 at 2:28 PM Staff 2 (DNS) observed Resident 131's room and was unable to locate a toothbrush or toothpaste. Resident 131 told Staff 2 she/he…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-07 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview, and record review it was determined the facility failed to maintain oxygen equipment for 1 of 1 sampled resident (#4) reviewed for oxygen. This placed residents at risk for lack of respiratory care. Findings include: Resident 4 admitted to the facility in 2014 with diagnoses including chronic obstructive pulmonary disease. The 12/30/23 physician order indicated Resident 4 was to receive oxygen at two liters via nasal cannula to keep oxygen saturation greater than 90%. On 3/6/24 at 12:07 PM Resident 4 was observed to receive oxygen via a nasal cannula. The oxygen filter was observed to have light gray dust particles on the outside that were removed when touched. The humidifier bottle was observed to be empty. On 3/6/24 at 1:50 PM Staff 2 (DNS) observed Resident 4's oxygen filter and acknowledged the filter contained dust and acknowledged the humidifier was empty.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-07 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure records were accurate, complete, and readily accessible for 2 of 6 sampled residents (#s 14 and 16) reviewed during medication pass. This placed residents at risk for unmet care needs. Findings include: 1. Resident 14 readmitted to the facility in 2022 with diagnoses including atrial fibrillation (AFIB) (irregular heart rhythm). a. The 1/19/24 physician order indicated Resident 14 was to receive Eliquis 5 mg BID for AFIB. The 2/22/24 prescription refill request indicated Resident 14 had a dose change to Eliquis 2.5 mg once daily due to having blood in the urine. The 2/23/24 physician order indicated Resident 14 was to receive Eliquis 5 mg BID for AFIB. Resident 14's 2/2024 and 3/2024 MARs indicated the following: -2/1-2/19 Eliquis 5 mg at 9:00 AM and 9:00 PM. -2/20 Eliquis 5 mg at 9:00 AM. -2/21 Eliquis 5 mg was not administered-the MAR indicated it was due every other day. -2/22 Eliquis 5 mg at 9:00 AM -2/23 Eliquis 5 mg was not administered-the MAR indicated it was due every other day. -2/24-3/5…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-03-07 · tag F0849 — isolated
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to ensure a resident received coordination for end-of-life care for 1 of 1 sampled resident (#132) reviewed for hospice. This placed residents at risk for a lack of coordination of care. Findings include: Resident 132 admitted to the facility on [DATE] on hospice and had diagnoses including heart failure and weakness. On 3/5/24 Resident 132's clinical record was reviewed, and hospice notes were not located. On 3/5/24 at 2:38 PM Staff 8 (LPN) stated hospice staff visited Resident 132 but she was not sure how hospice staff communicated with the facility. On 3/6/24 at 2:40 PM Staff 3 (LPN Resident Care Manager) stated when hospice staff visited Resident 132 it was hit or miss for communication. Staff 3 stated if hospice staff had a question they asked the charge nurse and usually it was regarding bowel movements or pain medications. Staff 3 further stated new orders from hospice were written on a blank piece of paper and left with the nurse,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-02-10 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and interview it was determined the facility failed to ensure foods and bulk ingredients were labeled and stored in a way to minimize food spoilage, failed to maintain a clean and sanitary environment for storage of kitchen equipment and cookware and failed to wear hair restraints in 1 of 1 kitchen reviewed for sanitary conditions. This placed residents at risk for foodborne illness. Findings include: 1. On 2/5/23 at 10:53 AM the walk-in refrigerator in the facility's kitchen was observed to contain the following improperly stored items: -gallon carton of buttermilk (undated opened carton without a discard date); -ranch dressing (undated opened bottle without a discard date); -barbecue sauce (undated opened bottle without a discard date; food debris was observed on the outside of the bottle); -enchilada sauce (opened plastic jar dated 9/1 without a discard date); -cocktail sauce (undated opened plastic jar without a discard date); -sour cream (undated opened 5 gallon tub without a discard date); -mild chunky salsa (undated opened plastic jar without a discard…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-02-10 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    1. Based on observation, interview and record review it was determined the facility failed to process and transport laundry so as to prevent the spread of infection for 1 of 1 laundry rooms and 2 of 2 laundry carts reviewed for infection control. This placed residents at risk for receiving contaminated laundry and infection. Findings include. a. According to the Center for Disease Control and Prevention: Guidelines for Environmental Control in Healthcare Facilities (2003); Laundry and Bedding Section G.II.D: -Do not leave damp textiles or fabrics in machines overnight. On 2/6/23 at 3:45 PM Staff 31 (Maintenance Director) stated housekeeping staff loaded and started the final load of laundry at the end of their shift each day, which typically occurred between 3:30 PM to 4:00 PM. Staff 31 stated the load of laundry was left in the washing machine overnight until laundry staff loaded the wet laundry into the dryer at the start of their shift the next morning at around 6:00 AM. On 2/7/23 at 4:53 PM a load of wet laundry was observed in the washing machine and no laundry staff were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-10 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review, it was determined the facility failed to provide a homelike environment for 4 of 7 residents (#s 8, 18, 19, and 20), 1 of 2 halls, and 1 of 1 community shower room reviewed for environment. This placed residents at risk for living in an unhomelike environment. Findings include: The facility's Maintenance Service Policy and Procedure, revised 12/2009, revealed the maintenance department was responsible to maintain the building, grounds and equipment. Functions of the maintenance personnel was to maintain the building in compliance with current federal, state and local laws, regulations and guidelines. 1. On 2/5/23 the following concerns were identified: - at 3:40 PM Resident 8's window frame was cracked, missing a piece of the window sill, a section of the window blinds were missing, her/his walls had scuffs and missing paint. - at 1:50 PM Resident 18's window seal was cracked and lifted to allow cold air into her/his room. - at 11:31 AM Resident 19's window seal…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-10 · tag F0725 — failed to have enough nursing staff — pattern
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to provide sufficient nursing staff to attain and maintain the highest practicable wellbeing for 3 of 8 sampled residents (#s 8, 17, 273) and 2 of 2 halls reviewed for staffing. This placed residents at risk for lack of timely assistance for ADL care needs. Findings include: 1. Resident 8 was admitted to the facility in 9/2014 with diagnoses including stroke. Resident 8's 1/16/23 Quarterly MDS revealed the resident was cognitively intact. On 2/5/23 at 11:52 AM Resident 8 stated she/he waited up to an hour for staff to respond to her/his call light and regularly waited over 30 minutes for staff to respond. On 2/8/23 at 8:41 AM Staff 10 (CNA) stated staff were expected to answer resident call lights within five minutes but that was not always realistic. Staff 10 stated she was not able to consistently complete all of her assigned duties, including answering call lights in a timely manner. A review of Resident 8's Alarm History…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-02-10 · tag F0801 — pattern
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation, interview and record review it was determined the facility failed to employ kitchen staff who met the required qualifications for 1 of 1 kitchen reviewed for competent staffing. This placed residents at risk for unmet nutritional needs. Findings include: On 2/7/23 at 9:27 AM Staff 7 (Kitchen Manager) was observed working in the kitchen and directed staff. He reported he did not yet have Dietary Manager qualifications because he did not complete the required coursework. He stated Staff 1 (Administrator) planned to arrange for him to enroll in the required courses. On 2/7/23 at 1:04 PM Staff 1 reported he did not yet enroll Staff 7 in the required training to be the facility's Dietary Manager. He stated he did not know when the training was scheduled to start.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-10 · tag F0809 — failed to serve meals on a reasonable schedule — pattern
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    2. During the Resident Council meeting on 2/7/23 at 2:30 PM, the residents reported the lack of snack availability and the limited number of juices allowed due to budget costs. The residents stated the snacks often ran out and staff told them the kitchen was closed, therefore no snacks were available. Residents reported they obtained their own snacks due the diagnoses of diabetes and if their blood sugar dropped they needed a snack. Residents also reported the y were limited of two juices per meal and they were only allowed water or coffee between meals due to the budget. Signs directed staff to follow this rule. On 2/7/23 at 9:38 PM Staff 12 (CNA) stated she recalled in the fall of 2022 and in 2/2023 snacks were limited and not always available to residents. Staff 12 stated kitchen staff were not good at ensuring there was enough snacks made and stocked appropriately. Staff 12 stated there was no access to the kitchen once it was closed. On 2/8/23 at 10:54 AM Staff 28 (CMA/Staffing Coordinator) stated snacks were an issue because in the fall of 2022 a resident could only receive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-10 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure call lights were functioning for 2 of 2 halls and 1 of 1 sampled resident (#10) reviewed for pain and call lights. This placed residents at risk for unmet needs. Findings include: A public complaint was received by the State Agency on 1/12/23 which alleged the facility's call light system did not function sometimes. On 2/5/23 at 1:14 PM, during initial tour, Resident 18 stated the call light system did not always work. She/he stated other residents told her/him their call lights did not function correctly sometimes. On 2/7/23 at 2:30 PM the Resident Council met and reported the call light system did not always function. On 2/9/23 at 11:15 AM Resident 10 stated her/his call light did not always function correctly. Resident 10 stated when her/his call light did not work, the only way to get the staff's attention was to yell for help. A Call light Alarm History report was requested for Resident 10 for 1/1/23 to 2/8/23. The facility provided 225 pages, with an average 24 entries per page, of Alarm…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-10 · tag F0923 — pattern
    Have enough outside ventilation via a window or mechanical ventilation, or both.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to ensure a proper functioning ventilation system to prevent odors throughout the facility for 2 of 2 halls reviewed for environment. This resulted with residents living with poor ventilation which did not prevent pervasive odors. Findings include: The facility's Maintenance Service Policy and Procedure, revised 12/2009, revealed the maintenance department was responsible to maintain the building, grounds and equipment. Functions of the maintenance personnel was to maintain the building in compliance with current federal, state and local laws, regulations and guidelines. Random observations from 2/5/23 through 2/9/23, between 8:00 AM to 5:00 PM revealed strong odors that permeated out into the two hallways and perceived to originate from resident rooms. The odors were constantly present during the observation time. On 2/9/23 at 11:53 AM Staff 31 (Maintenance Director) walked through the facility with the surveyor. Staff 31 confirmed the strong odors on both hallways. Staff 31 reported he replaced…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-02-10 · tag F0925 — failed to control pests — pattern
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview and record review it was determined the facility failed to ensure resident rooms were free from pests for 1 of 2 halls reviewed for environment. This placed residents at risk for pest infestation. Findings include: The facility's Pest Control Policy and Procedure, revised 5/2018, revealed the facility shall maintain an effective pest control program and identified a pest control company which provided services to the facility. Fruit flies were observed in the facility on the following: -2/5/23 at 12:52 PM in room [ROOM NUMBER]. -2/6/23 at 2:37 PM in room [ROOM NUMBER]. -2/7/23 at 8:46 AM in the south hallway. -2/7/23 at 12:03 PM in the conference room. -2/7/23 at 12:09 PM room [ROOM NUMBER]. -2/7/23 at 3:23 PM small dining room. -2/8/23 at 9:22 AM south hall. -2/9/23 at 12:34 PM public restroom. On 2/7/23 at 12:09 PM Resident 18 acknowledged the fruit flies in her/his room. Resident 18 stated she/he previously reported to the facility the concern of fruit flies in her/his room. On…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-10 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure residents were treated in a dignified manner for 1 of 1 sampled resident (#9) reviewed for abuse. This placed residents at risk for diminished quality of life. Findings include: The facility's 2/2021 Dignity Policy & Procedure specified residents were treated with dignity and respect at all times. Resident 9 was admitted to the facility in 1/2022 with diagnoses including surgical aftercare. Resident 9's 12/15/22 Annual MDS indicated the resident was cognitively intact and required staff assistance with ADLs. A 1/9/23 facility Event Report, completed by Staff 16 (RN), indicated there was an incident of alleged verbal abuse on 1/8/23 at 1:40 PM. The report specified Staff 27 (Personal Care Assistant) reported Staff 26 (Former agency CNA) talked loudly and yelled at Resident 9. The incident occurred in Resident 9's room while Staff 26 provided incontinence care. The report indicated Resident 9 felt safe and she/he did not have a change in mood or behavior after the incident. Resident 9's Progress Notes…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-10 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to ensure married residents were able to share a room when requested for 1 of 1 sampled resident (#8) reviewed for choices. This placed residents at risk for diminished quality of life. Findings include: Resident 8 was admitted to the facility in 9/2014 with diagnoses including stroke. Resident 8's 1/16/23 Quarterly MDS revealed the resident was cognitively intact. Resident 10 was admitted to the facility in 1/2018 with diagnoses including blindness and depression. Resident 10's 1/19/23 Quarterly MDS revealed the resident was cognitively intact. On 2/5/23 at 3:26 PM Resident 8 stated she/he married Resident 10 on 10/31/22. Resident 8 stated she/he asked the facility management about sharing a room and bed with her/his spouse after getting married and was told neither was a possibility. Resident 8 stated she/he felt depressed about not being able to share a room or bed with her/his spouse and the whole situation was very upsetting. On 2/7/23 at 8:28 AM Resident 10 stated she/he asked the former…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-10 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to complete a thorough investigation of an allegation of abuse for 1 of 1 sampled resident (# 9) reviewed for abuse. This placed residents at risk for abuse and inaccurate investigations. Findings include: The 10/2005 Oregon Nursing Facility Abuse Reporting and Investigation Guide for Providers specified a thorough investigation is a systematic collection of information that describes and explains an incident or series of incidents. The investigation seeks to determine if abuse occurred, how the incident occurred, and how to prevent further occurrences. Critical component(s) of any investigation include the timely initiation of the investigation and the thoroughness of the investigation. The evidence data should be accurate and appropriate to include testimonial, documented, pictorial and physical evidence as applicable to come to a conclusion and it is important that conclusions not be reached without adequate information. Each investigation must seek to answer who, what, where, when, why and how, through…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-10 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to develop and implement a comprehensive care plan to meet residents' needs for 3 of 12 sampled residents (#s 1, 8 and 16) reviewed for ADLs, nutrition, positioning and bowel and bladder. This placed residents at risk for not receiving appropriate adaptive equipment and incontinent care needs. Findings include: 1. Resident 1 was admitted to the facility in 2/2022 with diagnoses including cellulitis and a brain injury. The 9/6/22 Bedside Care Plan (a tool used by CNAs to provide care) indicated the resident attempted to toilet herself/himself throughout the day and night, unfortunately Resident 1 was unable to ensure she/he was cleaned properly/new brief application. Staff were to provide incontinence assistance frequently throughout each shift which included peri-care (cleaning private areas of a resident) and changing of Resident 1's brief. A revised care plan dated 1/10/23 revealed Resident 1 had a diagnosis of urinary incontinence related to functional mobility, was at risk for pressure…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-10 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to ensure resident care plans were revised to accurately reflect the resident needs for 1 of 4 sampled residents (# 15) reviewed for ADLs. This placed residents at risk for unmet needs. Findings include: Resident 15 admitted to the facility in 11/2020 with diagnoses including dementia and anxiety. A 1/12/23 Quarterly MDS indicated Resident 15's BIMS score was eight indicating moderate cognitive impairment. Resident 15 was totally dependent on one-person assistance with personal hygiene and required extensive one-person assistance with dressing. A revised care plan dated 1/16/23 revealed Resident 15 had an ADL deficit related to stroke and decreased physical functioning and dementia. Staff were directed to provided one-person assistance with dressing and personal hygiene. -The care plan did not indicate Resident 15 refused ADL care needs except at times did not allow staff to brush her/his teeth. -A review of the electronic record did not reveal Resident 15 refused to have her/his clothing changed. Random…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-10 · tag F0659 — isolated
    Provide care by qualified persons according to each resident's written plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and record review it was determined the facility failed to ensure qualified staff administered medicated powders for 1 of 3 sampled residents (#1) reviewed for bowel and bladder care. This placed residents at risk for receiving inadequate treatment. Findings include: The Oregon State Board of Nursing Scope of Practice Standards for Certified Nursing Assistants, Oregon Administrative Rule [PHONE NUMBER] outlined the following: Skin Care to include application of non-prescription pediculicides; application of topical barrier creams and ointments for skin care; maintenance of skin integrity; prevention of pressure, friction, and shearing; and use of anti-pressure devices. Resident 1 was admitted to the facility in 2/2022 with diagnoses including cellulitis and a brain injury. A physician order dated 10/23/22 directed staff to apply Nystatin powder (anti-fungal) to peri-area twice daily and ensure area was dry prior to applying the powder. A Fax Sheet dated 11/16/22 from Staff 14 (LPN) revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-02-10 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to provide grooming assitance and nail care for 4 of 8 sampled residents (#s 1, 14, 15 and 16) reviewed for bowel and bladder and ADL care. This placed residents at risk for unmet needs. Findings include: 1. Resident 15 admitted to the facility in 11/2020 with diagnoses including dementia and anxiety. A 1/12/23 Quarterly MDS indicated Resident 15's BIMS score was eight indicating moderate cognitive impairment. Resident 15 was totally dependent on one-person assistance with personal hygiene and required extensive one-person assistance with dressing. A revised care plan dated 1/16/23 revealed Resident 15 had an ADL deficit related to stroke and decreased physical functioning and dementia. Staff were directed to provide one-person assistance with dressing and personal hygiene. Random observations from 2/5/23 through 2/6/23 revealed Resident 15 in the same blue long sleeve t-shirt which had food stains and food particles all over the entire front of the residents t-shirt. On 2/7/23 at 9:43 AM Staff…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-10 · tag F0679 — failed to provide activities — isolated
    Provide activities to meet all resident's needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review, it was determined the facility failed to provide an ongoing program to support individual activity interests and preferences for 1 of 1 sampled resident (#10) reviewed for pain. This placed residents at risk for unmet psychosocial needs. Findings include: The facility's 6/2018 Activity Programs Policy statement indicated the activity programs were designed to meet the interests of and support the physical, mental and psychosocial well-being of each resident . Activity programs included activities which promoted the following: self-esteem; comfort; pleasure; education; creativity; success; and independence. Resident 10 admitted to the facility in 1/2018 with diagnoses including blindness, pain and depression. Resident 10's 11/10/22 activities care plan revealed she/he used discouraging remarks and language when around other residents, which made other residents uncomfortable and upset. The goal was for Resident 10 to be allowed to participate in facility activities while not impacting other residents' quality of life. The…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-10 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to follow physician orders for 2 of 5 sampled residents (#s 16 and 273) reviewed for edema and positioning. This placed residents at risk for adverse outcomes related to edema and positioning. Findings include: 1. Resident 273 was admitted to the facility in 1/2023 with diagnoses including edema (swelling caused by excess fluid in body tissues). A physician's order dated 1/12/23 indicated Resident 273 was to be weighed daily and weight changes were to be reported to the resident's provider. Resident 273's 1/18/23 Dehydration/Fluid Maintenance CAA indicated staff were to ensure accurate weights were taken daily each morning before breakfast and the charge nurse was to monitor for any increased swelling and notify the resident's provider. A review of Resident 273's daily weight records from 1/20/23 through 2/8/23 revealed missing weights on the following days: 1/25/23, 1/26/23, 1/30/23, 2/2/23, 2/3/23 and 2/4/23. A review of Resident 273's daily weight records from 1/20/23 through 2/7/23 revealed the following…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-10 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to ensure interventions were in place and followed to reduce the risk of accidents for 3 of 6 sampled residents (#s 6, 8 and 273) reviewed for nutrition and accidents. This placed residents at risk for repeated choking incidents and falls. Findings include: 1. Resident 8 was admitted to the facility in 9/2014 with diagnoses including stroke and hemiplegia (paralysis of one side of the body). Resident 8's 1/16/23 Quarterly MDS revealed the resident was cognitively intact, was independent with eating outside of set-up assistance from staff and did not experience any swallowing issues. A 2/1/23 facility Event Report, completed by Staff 6 (LPN/Resident Care Manager) revealed the following on 2/1/23 at 12:22 PM: - Description: Choking event; - Event Details: Resident ate lunch and a piece of bread got stuck in her/his throat; - Location: Resident spouse's room; - Notes: During lunch, the resident sat up in her/his wheelchair in her/his spouse's room when she/he had a choking episode. The resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-10 · tag F0825 — isolated
    Provide or get specialized rehabilitative services as required for a resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview and record review it was determined the facility failed to implement a restorative nursing program to ensure residents maintained strength and independence with ADLs for 1 of 1 sampled resident (#20) reviewed for rehabilitation services. This placed residents at risk for decreased range of motion and ability to participate in daily tasks. Findings include: Resident 20 was admitted to the facility in 3/2022 with diagnoses including cerebral infarction (stroke). A review of Resident 20's skilled therapy notes revealed she/he was discharged from PT and OT on 4/27/22. A review of the signed 4/2022 physician orders revealed Resident 20 was to receive RA arm exercises once a day on Sunday, Monday, Wednesday and Friday and ambulation assistance from two staff members with a front-wheel walker and a wheelchair on Tuesday, Thursday and Saturday. On 2/5/23 at 1:58 PM Resident 20 stated she/he required assistance of two people to walk due to weakness and tremors. Resident 20 reported, They aren't doing as much as they should. I feel like I'm getting weaker. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-02-10 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and record review it was determined the facility failed to use antibiotic protocols for 1 of 4 sampled residents (#15) reviewed for ADLs. This placed residents at risk for developing antibiotic resistance. Findings include: The CDC Core Elements of Antibiotic Stewardship (https://www.cdc.gov/antibiotic-use/core-elements/nursing-homes.html) dated 8/2021 indicated Antibiotics are among the most frequently prescribed medications in nursing homes, with up to 70% of residents in a nursing home receiving one or more courses of systemic antibiotics when followed over a year. Harms from antibiotic overuse are significant for the frail and older adults receiving care in nursing homes. These harms include risk of serious diarrheal infections from Clostridioides difficile, increased adverse drug events and drug interactions, and colonization and/or infection with antibiotic-resistant organisms. Core elements of a facility Antibiotic Stewardship Program should include analysis of infections and causative bacteria along with resistant data specific to both the facility and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$16,801 in federal fines across 1 penalty.

  • $16,801 — penalty dated 2024-03-07

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleShareSince
NEHALEM BAY HEALTH DISTRICTOrganization5% OR GREATER DIRECT OWNERSHIP INTEREST100%since 01/01/2011
GOBLE, JAMESIndividualCORPORATE DIRECTORsince 01/01/2011
WEISSBACH, THEODOREIndividualCORPORATE DIRECTORsince 01/01/2011
ZAGATA, JOSEPHIndividualCORPORATE DIRECTORsince 01/01/2011
JENSEN, DANEIndividualCORPORATE OFFICER; OPERATIONAL/MANAGERIAL CONTROLsince 01/10/2023
AIDAN HEALTH SERVICES INCOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 01/01/2017

CMS files one row per role, so the 7 rows in the source record cover these 6 parties — each is shown once here with every role it holds. Nothing is omitted.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$5.6M
Net patient revenuemost recent cost report
-1.7%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 70%Medicare 17%Other / private 13%

About 70% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$563per resident / day
operating cost
$17,128per month
≈ monthly operating cost
$554per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in OR

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Oregon Medicaid page.

Typical monthly cost in Oregon
$16,760/mo
Nursing home (semi-private)
$18,448/mo
Nursing home (private)
$6,875/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 385244. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-06-26, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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