Greenery Center For Rehab And Nursing
2200 Hill Church-Houston Road, Canonsburg, PA 15317 · For profit - Limited Liability company · 140 certified beds · (724) 745-8000 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has an abuse, neglect, or exploitation citation (F0600), cited May 2025
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (64) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $35,133 in federal fines (most recent 2025-01-29)
- its facility-reported quality-measure score sits well above its independent inspection score
- its independent health-inspection rating is low (1/5)
- its payroll-based staffing rating is low (1/5)
- nursing-staff turnover (71%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 1 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's quality-measure rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 2 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 7.3% | 16.8% | 15.4% | better |
| Long-stay residents who lose too much weight | 4.4% | 6.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.0% | 0.7% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.0% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 32.7% | 10.8% | 6.5% | check this† — see note marked dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 3.2% | 3.1% | 3.3% | typical |
| Long-stay residents whose ability to walk worsened | 1.6% | 17.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 15.8% | 20.0% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 90.6% | 93.5% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 7.4% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 15.4% | 25.5% | 21.2% | better |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.8% | 17.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 1.1% | 1.4% | 1.4% | better |
| Short-stay residents given the seasonal flu vaccine | 25.6% | 68.7% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 19.7% | 22.5% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 10.4% | 9.5% | 12.0% | better |
| Long-stay hospitalizations per 1,000 resident days | 2.29 | 1.62 | 1.67 | worse |
| Long-stay outpatient ER visits per 1,000 resident days | 1.79 | 1.18 | 1.80 | typical |
† This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
50.6% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 78 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 27.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 48 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 60% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 50.6%CMS range 40.3–61.2 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 11.2%CMS range 8.0–16.0 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 27.1% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 25.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 25.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 95.9% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | 100.0% | 100.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 6.8% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 7.2%CMS range 4.2–11.3 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.85 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 140 beds and averages 101.8 residents a day — about 73% occupied, or roughly 38 beds typically open. It usually has some room. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.01 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.48 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.70 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 2.78 hrs/resident/day on weekends vs 3.10 on weekdays — 10% thinner on weekends. RN hours go from 0.55 to 0.32 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 71% is well above the national median of 45%. 1 administrator has left in the past year.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
64 citations, most serious first. The 12 most serious are shown; the remaining 52 are one tap away and print in full.
- Immediate jeopardy · Kcited before2026-04-10 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility review of policy, manufacturer's instructions, clinical records and staff interviews, the facility failed to notify physicians of elevated or decreased Capillary Blood Glucose (CBG) levels, failed to assess residents for hyperglycemia (high blood glucose) and hypoglycemia (low blood sugar) resulting in immediate jeopardy for 12 of 21 residents (R2, R4, R16, R33, R37, R46, R47, R56, R70, R80, R97, and R116).Findings include: Review of the facility policy Episodic and Narrative Documentation dated 1/6/26, indicated a narrative entry will be made for physician notification. During an interview with the Nursing Home Administrator on 4/8/26, at approximately 10:00 a.m. policies for management of diabetes, hypoglycemia, or hyperglycemia were requested. The NHA confirmed the facility was unable to provide policies. Review of the Facility Assessment last reviewed 4/14/25, indicated the facility will provide care for residents diagnosed with diabetes. Review of the United States Food and Drug…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2025-01-29 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy and documents, clinical records, and staff interviews, it was determined that the facility failed to make certain each resident received adequate supervision which resulted in an elopement (resident exits to an unsupervised or unauthorized area without the facility's knowledge) for one resident. This failure created an immediate jeopardy situation for one of 15 residents who were identified as high risk for elopement (Resident R1). The facility also failed to make certain that four of 15 residents had appropriate data including pictures and identification of risk for elopement available to staff for review (Resident R2, R3, R4 and R5). Findings include: Review of the facility Wandering and Elopements policy last reviewed 8/9/24, indicated that the facility will identify residents who are at risk of unsafe wandering and exit seeking behavior and develop individualized prevention and management interventions based on assessment. The facility procedure includes the assessment of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-10 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of employee files, and staff interviews, it was determined that the facility failed to employ a full-time qualified dietary services manager in the absence of a full-time qualified dietitian for 25 of 25 days. (March 16, 2026, through April 10,2026) Findings include: Review of the job description Dietary Manager indicated they oversee all food service operations to ensure residents receive nutritious, safe, and appealing meals that must meet clinical and dietary requirements. The key responsibilities included the following: - Manage daily operations of the dietary department.- Work closely with a Registered Dietitian to implement meal plans- Maintain food safety standards.- Hire, train, schedule and supervise dietary staff (cooks, aides, dishwashers)- Ensure food quality, taste, temperature, and presentation meets expectations.- Order food and supplies and maintain inventory During an interview on 4/7/26, at 10:05 a.m. interim Dietary Manager Employee E12 stated she currently does not have her CDM license. She previously held a CDM license but allowed it to lapse…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-10 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations, resident interviews, review of facility documents, and staff interviews, it was determined that the facility failed to provide sufficient dietary staff to perform essential kitchen duties. Findings include: Review of the facility document Meal Service Times, indicated the following meal schedules: Main Dining room:Breakfast 730 - 830 a.m. Lunch 11:30 - 12:30 p.m.Dinner 5:15 pm - 6:15 pm. Cart Service:Breakfast 7:45 a.m. - 8:30 a.m.Lunch 11:45 a.m. - 12:30 p.m.Dinner 5:30 p.m. - 6:15 p.m. Review of Food Committee meeting notes from 1/5/26, indicated concerns related to condiments not being on carts, lack of notice about menu changes, and meal delivery being late due to carts of trays not being distributed when brought to the floor. Review of Food Committee meeting notes from 3/2/26, indicated concerns related to posted menu not being followed, missing items from meal trays, meals being late, food being cold, and running out of food before meal service is complete. During an interview on 4/7/26, at 10:05 a.m. interim Dietary Manager Employee E12 stated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-10 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of facility policy, facility documents, resident interviews, staff interviews and observations, it was determined the facility failed to provide the residents with food and drink that is at a safe and appetizing temperatures for five of 21 residents interviewed (R59, R115, R98, R76 and R9), 14 of 14 residents in a confidential group meeting, two of three resident council minutes reviewed (1/5/26 and 3/2/26), and observations of a test tray (4/9/26).Findings include: Review of facility policy Dietary/ Food Handling reviewed 1/5/26, indicated guidelines for the safe preparation, handling, and storage of perishable food. Temperatures must be maintained at the following (Fahrenheit) settings for the items indicated below: Cold food - 45 degrees or belowFrozen food - 0 (zero) degrees or belowHot food - 140 degrees or aboveReview of the USDA Food Safety Minimal Internal Temperature chart indicated all poultry should reach 165 F to ensure thorough cooking and should be kept at 140 F or higher for holding temperature. During an interview on 4/7/26, at 11:00 a.m. Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-04-10 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility documents and resident and staff interviews, it was determined that the facility's Quality Assurance Performance Improvement (QAPI) committee failed to ensure that the delivery of care and services was effectively provided to residents. Findings include: Review of the facility's Performance Improvement Program Plan indicated, It is the policy of Greenery Center to continually improve the delivery of health care services by designing, measuring, assessing, improving, and redesigning processes of resident care; thereby improving performance. When processes are will designed, they establish expectations and draw on a variety of information sources. New and/or modified processes should meet the following criteria: a. Be consistent with the organization's mission, vision, values and standards of care. b. Met the needs of the staff and individuals served. c. Must be clinically sound and current d. Must be consistent with sound business practices e. Incorporate available information from other sources about the occurrence of sentinel events.f. Incorporate…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-04-10 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of facility policy, documentation, and staff interviews it was determined that the facility failed to implement control measures for Legionella within the facility for three of twelve months (February, March, and April 2026). Findings include: Review of the facility policy Legionella Policy and Water Management Plan dated 1/5/26, indicated water testing will be via monthly water temperatures and flushes to ensure water is being maintained and specific actions should be taken for prevention of Legionella and for investigation should a case occur. A review of the water temperature monitoring logs dated February, March, and April 2026 did not include evidence of monthly testing per facility policy. During an interview on 4/10/26 at approximately 1:45 p.m., the interim Maintenance Director, Employee E14 confirmed the facility had no documentation of water testing as per the Legionella Policy for February, March, and April 2026. 28 Pa. Code: 201.14(a) Responsibility of licensee.28 Pa. Code: 201.18(b)(1)(e)(1) Management.
- Potential for harm · E2026-04-10 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documents, resident council minutes, and resident interviews, it was determined that the facility failed to provide services in an atmosphere of dignity and respect for six of twenty residents (Residents R9, R21, R26, R63, R64, and R86) and seven of fourteen confidential group residents (Residents R100, R200, R400, R600, R700, R900, and R901).Findings Include: Review of the facility-provided document, Your Rights and Protections as a Nursing Home Resident indicated:At a minimum, Federal law specifies that nursing homes must protect and promote the following rights of each resident. You have the right to: Be Treated with Respect: You have the right to be treated with dignity and respect, as well as make your own schedule and participate in the activities you choose. You have the right to decide when you go to bed, rise in the morning, and eat your meals.Be Free from Abuse and Neglect: You have the right to be free from verbal, sexual, physical, and mental abuse. Nursing homes can't…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documents, resident council documents, resident council group interview, resident interview, and staff interview it was determined that the facility failed to respond to concerns from resident council and failed to respond to concerns in a timely manner for six out of six months (10/7/25, 11/4/25, 12/2/25, 1/6/26, 2/2/26, 2/4/26, and 3/3/26).Findings include: Review of Resident council minutes dated 10/7/25, 11/4/25, 12/2/25, 1/6/26, 2/2/26, 2/4/26, and 3/3/26 identified resident concerns with inadequate staff response to resident care needs. 11/4/25: Call light response times, lack of licensed nursing response to needs, nurse aides taking breaks together, leaving insufficient staff on the unit to meet needs. 12/2/25: Nurse aides taking breaks together, leaving insufficient staff on the unit to meet needs, late meals, not being assisted out of bed timely. 1/6/26: Call light response times, lack of sufficient staff on the unit to meet needs. 2/2/26: Lack of licensed nursing response to needs. 2/4/26: Call light response times, nurse aides too busy to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0585 — failed to handle grievances — patternHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and staff interviews, it was determined that the facility failed to provide information regarding how to file a grievance and information on the grievance official on three of three nursing units (South, North, and [NAME] nursing units).During an observation of the North nursing unit on 4/9/26, at approximately 10:00 a.m. a grievance box was noted, with forms. Information on the grievance official's name and contact information, the right to file grievances orally, in writing, or anonymously, and the expected time frame for completion of the grievance review was not provided. During an observation of the South nursing unit on 4/9/26, at approximately 10:05 a.m. a grievance box was noted, with forms. Information on the grievance official's name and contact information, the right to file grievances orally, in writing, or anonymously, and the expected time frame for completion of the grievance review was not provided . During an observation of the [NAME] nursing unit on 4/9/26, at approximately 10:10 a.m. a grievance box was not located. During an observation of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0676 — failed to keep up residents' daily-living abilities — patternEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy and clinical record review and staff interview, it was determined that the facility failed to complete a restorative nursing program for four of six residents reviewed for ADLs (activities of daily living) concerns (Residents R24, R31, R78, and R93).Findings include: Review of the facility policy Restorative Nursing Program dated 1/5/26, indicated the facility will safely and effectively improve or maintain the patient's current functional status or to prevent deterioration of current functional status as part of the restorative nursing program. During an interview on 4/9/26 at 3:00 p.m., the Physical Therapy Director Employee E20 revealed that restorative activities are documented on the daily Restorative Nursing Care Flow Record. Clinical record review for Resident R24 revealed a diagnoses list that included stroke and right sided weakness. Review of the current care plan for Resident R24 revealed the resident requires assistance with walking and transferring. An intervention included…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0692 — failed to prevent malnutrition and dehydration — patternProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, and staff interviews, it was determined that the facility failed to properly monitor weight as ordered for four of six residents (Residents R15, R18, R29, and R33).Findings include: Review of the facility policy, Weight Protocol dated 1/6/26, indicated Residents will be weighed within 24 hours upon admission/re-admission by the CNA (nurse aide). Residents will be weighed weekly for 4 weeks and then monthly ongoing by designated staff. Review of the clinical record indicated Resident R15 was admitted to the facility on [DATE]. Review of Resident R15's Minimum Data Set (MDS - periodic assessment of resident's care needs) dated 2/9/26, included diagnoses chronic obstructive pulmonary disease (COPD, a group of progressive lung disorders characterized by increasing breathlessness) and a communication deficit. Review of Resident R15's current plan of care, initiated 2/6/26, indicated for the facility to, Monitor wts. (weights) per facility policy/approach.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 52 citations
- Potential for harm · Ecited before2026-04-10 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documents, resident observations and interviews, Resident Council minutes, confidential resident group interview, and grievance review, it was determined that the facility failed to have sufficient nursing staff to provide nursing and related services to attain or maintain the highest practicable physical, mental, and psychosocial well-being of eleven of twenty residents (Resident R21, R26, R56, R63, R64, R86, R117, R118, R119, R120, R121), seven of fourteen confidential group residents (Residents R100, R200, R400, R500, R600, R700, and R900), and for five of six Resident Council monthly meetings (October 2025, November2025, December 2025, and February 2026 and March 2026).Findings Include: Review of the Facility Assessment dated 4/14/25, indicated that the facility will follow state required staffing ratios to meet resident to aide/nurse ppd (per patient day) and would provide care for -Activities of Daily Living: (Bathing, showers, oral/denture care, dressing, eating, support with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0730 — patternObserve each nurse aide's job performance and give regular training.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of facility documents and staff interview, it was determined that the facility failed to complete annual performance evaluations for five of five nurse aides (Employees E2, E3, E4, E5, and E6).Finding include: During an interview on 4/10/26, at approximately 10:00 a.m. Human Resources Director Employee E1 confirmed that the facility did not complete performance reviews for Employees E2, E3, E4, E5, and E6. During an interview on 4/10/26, at approximately 3:00 p.m. the Nursing Home Administrator confirmed that the facility failed to provide the required 12 hours annual in-service education within 12 months of their hire date anniversary for five of five nurse aides. 28 Pa. Code: 201.14(a) Responsibility of Licensee.28 Pa. Code: 201.20(a)(b)(c)(d) Staff Development.28 Pa. Code: 211.12(c)(d)(1)(2)(5) Nursing Services.
- Potential for harm · E2026-04-10 · tag F0835 — failed to run the facility competently — patternAdminister the facility in a manner that enables it to use its resources effectively and efficiently.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of job descriptions, clinical records, and staff interviews, it was determined that the Nursing Home Administrator (NHA) and the Director of Nursing (DON) failed to effectively manage the facility to ensure provider notification of resident changes in condition. This failure resulted in immediate jeopardy for 12 of 21 residents (R2, R4, R16, R33, R37, R46, R47, R56, R70, R80, R97, and R116).Findings include: Review of the facility-provided Nursing Home Administrator (NHA) job description indicated, The Nursing Home Administrator (NHA) is responsible for the overall leadership, management, and operation of The Greenery Center for Rehab and Nursing. This role ensures the delivery of high-quality short-term rehabilitation and long-term care services while maintaining compliance with all federal, state (Pennsylvania), and local regulations. The NHA promotes a resident centered environment focused on clinical excellence, safety, and compass. Review of the facility-provided Director of Nursing (DON) job description indicated, The Director of Nursing (DON) is responsible…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0887 — patternEducate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of select facility policies and procedures, current Centers for Disease Control (CDC) guidelines, clinical record review, and staff interview, it was determined that the facility failed to document each resident was offered a Covid 19 immunization and the resident or resident's representative was provided education regarding the benefits and potential side effects of immunizations, for four of five residents reviewed for immunizations (Residents R20, R24, R31, and R98).Findings include: A review of facility policies, Covid Protocols Post PHE, dated 1/5/26, indicated vaccines are administered in accordance with Centers for Disease Control and Prevention (CDC) recommendations. All residents are encouraged to remain up to date with all recommended Covid 19 vaccine doses. Staff and residents will be educated on the risks/benefits of the Covid vaccination and will be offered the vaccination. A review of the clinical record indicated Resident R20 was admitted to the facility on [DATE], with diagnoses…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-04-10 · tag F0947 — failed to train nurse aides adequately — patternEnsure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documents, staff education records, and staff interviews, it was determined that the facility failed to conduct at least 12 hours of in-service education, within 12 months of their hire date anniversary, for nurse aides as required for five of five nurse aides (Employees E2, E3, E4, E5, and E6).Finding include: Review of the Facility Assessment last reviewed 4/15/25, indicated the facility follows all state and federal guidelines for staffing education. Review of the facility provided, Nursing Assistant In-Service Hours document indicated that Nurse Aide (NA) Employees E2, E3, 14, and E5, E6 had the following education: Nurse Aide (NA) Employee E2 had a hire date of 3/7/86, with 2.00 hours in-service education between 3/7/25, and 3/7/26.NA Employee E3 had a hire date of 3/6/20, with 2.00 hours in-service education between 3/6/25, and 3/6/26.NA Employee E4 had a hire date of 9/30/91, with 4.00 hours in-service education between 9/30/24, and 9/30/25.NA Employee E5 had a hire date of 12/21/00, with 4.00 hours in-service education between 12/21/24, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-10 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records and staff interviews, it was determined that facility staff failed to maintain ongoing communication with the dialysis (a machine filters waste, salt and fluid from your blood when your kidneys are no longer healthy enough to do this work adequately) center for one of five residents reviewed (Resident R1).Findings include: Review of the facility policy Dialysis Management reviewed 1/5/26, indicated the facility has designed and implemented processes which strive to ensure the comfort, safety, and appropriate management of hemodialysis residents regardless of if the procedure is performed at the dialysis center. Review of the clinical record indicated Resident R1 was admitted to the facility on [DATE], with diagnoses that included sepsis (overwhelming and life-threatening response to infection that causes organ failure), dependence on renal (kidney) dialysis, and diabetes. Review of the Minimum Data Set (MDS - periodic assessment of care needs) date 1/27/26, indicated the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-04-10 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policies, observations and staff interview, it was determined that the facility failed to make certain that out of date medications were discarded in one of three medication rooms (North Unit medication room) and failed to properly secure a treatment cart on one of two nursing units (South Unit). Findings include: Review of the facility policy Medication Storage in the Facility, dated [DATE], indicated medications and biologicals are stored safely, securely, and properly. The medication supply is accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medication. Also, Outdated, contaminated, or deteriorated medication and those in containers that are cracked, soiled, or without secure closures are immediately removed from inventory. During an observation of the North Unit medication room on [DATE], at 1:40 p.m. revealed:(7) Blood collection tubes with an expiration date of [DATE].(15) Blood collection tubes with an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-04-10 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, review of Quality Assurance attendance records, and staff interview, it was determined that the facility failed to conduct Quality Assessment and Assurance (QAA) meetings at least quarterly with all the required committee members for one of three quarterly meetings (Quarter four of 2025).Findings Include: The facility Quality Assurance and Performance Improvement (QAPI) policy dated 1/5/26, indicated the QAPI program is an ongoing comprehensive program that addresses all the systems of care and shall evaluate, monitor, and investigate quality of care in the facility. Meeting, at a minimum, at least quarterly; monthly or more often if needed. Review of Quality assurance and Performance Improvement sign in sheets and attendance records for Quarter Four of 2025, failed to reveal a meeting was held as required. During an interview on 4/10/26, at 10:40 a.m. the Nursing Home Administrator confirmed that the facility failed to conduct Quality Assessment and Assurance (QAA) meetings at least quarterly with all the required committee members for one of four…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-12 · tag F0583 — failed to protect personal privacy — widespreadKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interviews it was determined that the facility failed to maintain the confidentiality of residents' personal identifiable information on two of three nursing units (North and South Nursing Units) and failed to provide privacy during provision of care on one of three nursing units (North Nursing Unit). Findings include:During an observation on 3/11/26, at 8:57 a.m., the North nurse's station had resident personal identifiable information regarding care and showers taped to desk for any passerby to see.During an observation on 3/11/26, at 9:02 a.m., the South nurse's station had resident identifiable information regarding care lying on the desk for any passerby to see.During an observation on 3/11/26, at 8:52 a.m., Nurse Aide Employee E4 and E5 were observed to have earbuds in while providing care on residents of the North Nursing Unit. During an interview on 3/11/26, at 1:31 p.m., the Assistant Director of Nursing Employee E1 confirmed that the facility failed to maintain the confidentiality of residents' personal identifiable information as required…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-12 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of facility policy, observations and staff interview it was determined that the facility failed to properly store food products in the Main Kitchen, which created the potential for foodborne illness and cross contamination. Findings Include:Review of the facility policy Dietary Food Handling dated 1/5/26, indicated that thermometers must be placed in hot and cold storage areas in accordance with public health standards. Foods must be stored off of the floor. Clean uniforms must be worn daily, and hairnets or caps must be worn in all food service areas.Review of the Pennsylvania Food Code S46.152 indicated employee shall wear hair restraints including beard restraints. All food items will be stored at least six inches off the floor.Review of S483.60(i)(2) - Store, prepare, distribute and serve food in accordance with professional standards for food service safety. Frozen foods must be stored to allow adequate circulation of air around refrigerated products is essential to maintain appropriate food temperatures. Frozen foods must be maintained at a temperature to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-12 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews, it was determined that the facility failed to provide a safe, clean, comfortable, and homelike environment on three of three nursing units (North, South and [NAME] nursing units). Based on observations and staff interviews, it was determined that the facility failed to provide a safe, clean, comfortable, and homelike environment on two of two nursing units (North and South nursing units).Findings included:During an observation on 3/11/26, at 9:21 a.m., the following was observed:Resident room [ROOM NUMBER](unoccupied) had peeled wallpaper with black mold identified on the walls under the window.Resident room [ROOM NUMBER] had broken drywall areas behind bed B and the unused floor heater panel was broken leaving exposed sharp metal pieces.Resident room [ROOM NUMBER] had a floor heater unit with no cover leaving exposed sharp metal pieces.Floors on both North and South nursing units had broken floor tiles identified which had the potential to cause tripping…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation and staff interview, it was determined the facility failed to maintain an environment free of potential accident hazards and obstacles for safe mobility and use of mobility assistance devices on two of three nursing units (North and South Nursing Units). Findings include:During observations throughout the day of the survey 3/11/26, from 8:17 a.m., through approximately 5:15 p.m., the hallways of the North and South Nursing units had equipment such as wheelchairs, linen carts, soiled double linen carts, medication carts and lifts in hallways of each unit. These items obstructed continued access to the handrails which are to be used for resident ambulation or mobility assistance and did not create a homelike environment and did not allow unobstructed egress through the halls or for potential emergency staff to access residents. During an interview on 3/11/26, at 5:15 p.m., the Assistant Director of Nursing Employee E1 stated that resident care areas should be maintained in a clean and orderly manner and confirmed the facility failed to maintain an environment free…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-12 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on policy review, clinical record review, and resident and staff interviews, it was determined that the facility failed to provide pharmaceutical services to meet the needs of each resident on three of three nursing units (North, South and [NAME] Nursing units). Findings Include:Review of facility policy, Medication Ordering and Receiving from Pharmacy, last reviewed 1/5/26, indicated that the facility maintains a supply of commonly used over the counter medications considered as floor stock to be administered upon receipt of an order from an authorized prescriber.Review of a complaint and a grievance dated January 2026, identified that common over the counter medications are not available. During interviews with three of five nurses who wish to remain anonymous identified that MiraLAX and Prilosec (or generic form) are not available and one resident bought his own MiraLAX so it would be available for him as he has bowel issues. The nurses stated that they have to borrow from each other.During an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2026-03-12 · tag F0809 — failed to serve meals on a reasonable schedule — patternEnsure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documents, resident council group interviews, and staff interviews, it was determined the facility failed to consistently provide snacks as desired by residents for three of three Nursing Units (North, South and [NAME] Nursing Units). Findings include:Review of the facility policy Greenery Snack Policy dated 1/5/26, indicated that between meal snacks shall be available for residents.During an interview on 3/11/26, at 8:25 a.m., two Nurse Aides who wish to be unknown stated that residents are unhappy and they are not getting snacks at bedtime and the facility is aware.Resident Council Meeting Minutes dated 1/6/26, 2/4/26 and 3/3/26, indicated resident stating that snacks are not being offered or delivered by the Nurse Aides.Review of Food Committee meeting minutes dared 1/5/26, 2/3/26 and 3/2/26, indicated snacks are not being delivered to the residents.During resident interviews, the residents indicated that the snacks are delivered to the floors, but the NAs eat them and/or they are not offered consistently or provided.During an interview on 3/11/26, at…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews and observations, it was determined the facility failed to maintain a fully functioning resident call bell system that allows residents to call for staff assistance through a communication system on one of three nursing units (West nursing unit). Findings include:During interviews on 3/11/26, at 9:32 a.m., with staff, Licensed Practical Nurse Employee E8, Nurse Aide Employee E9 and E10 all stated that they have to watch call lights outside of resident rooms because the call light sound system does not work and the shower room call light is constantly alarming.During an observation on 3/11/26, at 9:33 a.m., the shower room light was alarming, a resident had his call light illuminating above his door, but no alarm sound could be heard, and the central light was illuminating the shower room.During an interview on 3/11/26, at 1:46 p.m., the Maintenance Director Employee E1 confirmed that the confirmed that the facility failed to maintain a fully functioning resident call bell system that allows residents to call for staff assistance through a communication…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-05-09 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, observations, and staff interview, it was determined that the facility failed maintain sanitary conditions to prevent the potential for cross-contamination or foodborne illness in the main kitchen (Main Kitchen). Findings include: Review of the facility policy Dietary Food Handling, dated 8/9/24, indicated the guidelines for the safe handling, preparation and storage of perishable food and proper environmental cleaning. Thermometers must be placed in hot and cold storage areas and temperatures must be maintained at the the following settings for the items indicated below: Cold food- 45 degrees or below Frozen food- zero degrees or below Hot food- 140 degrees or above All potentially hazardous food must be kept below 45 degrees or above 140 degrees. Food must be stored off the floor Food handlers must be free from communicable diseases, lesions on hands or other exposed body parts. Clean uniforms must be worn daily. Hairnets or caps must be worn in food service areas. Facial hair must be covered. During an observation in the Main Kitchen on 5/5/25,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-09 · tag F0677 — failed to help fully-dependent residents with daily care — patternProvide care and assistance to perform activities of daily living for any resident who is unable.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility documents, observations, and resident and staff interviews it was determined that the facility failed to provide necessary services to maintain grooming and personal hygiene for seven of twelve residents (Residents R500, R503, R504, R505, R507, R16 and R86). Findings include: Review of the facility policy Personal Care Need dated 8/9/24, indicated the facility strives to promote a health environment and prevent infection by meeting the personal care needs of the residents. The facility also provides the needed support when resident performs their activity of daily living (ADLs). Personal care and support include but is not limited to the following: ambulating, assistance with meals, bath/shower, catheter care, denture care, grooming/dressing, mouth care, nail care, peri care, repositioning, restraint releases, shampoo, shave, splints, toileting and transfers. During a resident group interview on 5/6/25, at 10:30 a.m., five of eight residents in attendance stated, they consistently…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-09 · tag F0680 — patternEnsure the activities program is directed by a qualified professional.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on staff interviews and review of facility provided documentation, it was determined the facility failed to provide a qualified professional to direct the activities program as required from (4/9/24 through 5/9/25). Findings include: §483.24(c)(2) The activities program must be directed by a qualified professional who is a qualified therapeutic recreation specialist or an activities professional. Review of the Activities Director job description indicated, The primary purpose of the job position is to plan, organize, implement, evaluate and direct the activity programs in accordance with current federal, state and local standards governing the facility and as directed by the Administrator, to ensure that the emotional, recreational, and social needs of the residents are met and maintained on an individual basis. Review of the Activity Director's Employee E6 background reveals a Bachelor of Arts, Parks and Recreation Management, no certification, work history, or eligibility, associated to becoming a qualified therapeutic recreation specialist or activities professional. During…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-05-09 · tag F0691 — failed to provide colostomy / ostomy care — patternProvide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical records, observations and and staff interviews, it was determined that the facility failed to provide ostomy (surgically-made opening that allows waste to pass out of the body) care and services consistent with professional standards of practice for three of four residents (Resident R73, R144, and R300). Findings include: Review of facility policy Ostomy Care (Colostomy, Jejunostomy, Ileostomy, Ileo conduit) (ostomy - surgical opening that allows waste to pass out of the body; colostomy - opening between abdomen and the colon, or large intestines; jejunostomy - opening between abdomen and middle small intestines; ileostomy.- opening between abdomen and lower small intestines.) reviewed 8/9/24, indicated the procedure for ostomy care was to maintain cleanliness and skin integrity, to prevent odors, and to prevent infections, and included the following steps: #1 - Verify physician's orders and nursing care plan. #2 - Gather equipment, don appropriate PPE (personal…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-05-09 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations and interview, the facility failed to ensure medical supplies were properly disposed of and not reused for one of four residents with an ostomy (hole made in abdominal wall to allow urine/feces to pass through); failed to ensure the consistent implementation of infection control procedures during medication administration for one of three observations; and failed to store medications in a safe and sanitary manner for two of three medication carts reviewed (North cart #2, and North cart #1) Findings: Review of facility policy Infection Prevention and Control Program reviewed 8/4/24, indicated the infection prevention and control program is a facility-wide effort involving all disciplines and individuals and is an integral part of the quality assurance and performance improvement program. Review of facility policy Infection Control reviewed 8/4/24, indicated all personnel will be trained on our infection control policies and procedures upon hire and periodically thereafter. Review of facility policy Ostomy Care (Colostomy, Jejunostomy, Ileostomy, Ileo conduit)…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-09 · tag F0558 — failed to accommodate residents' needs and preferences — isolatedReasonably accommodate the needs and preferences of each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, facility records, resident, and staff interviews, it was determined that the facility failed to make certain call bells were answered timely for five of eight residents as required (Resident R500, R503, R505, R506, and R507). Findings include: The facility policy Call Light Protocol dated 8/9/24, indicated; answer call lights in a reasonable amount of time, determine resident/patient's request, and respond to request, if unable to meet request obtain assistance from caregiver that can meet request. During a resident group interview on 5/06/25, at 10:30 a.m., five of eight residents in attendance stated, they consistently wait one half hour or longer for their call light to be responded to. The residents in attendance expressed frustration regarding the wait time. The residents stated they have reported this at their resident council meeting. During a resident group interview on 5/06/25, at 10:30 a.m., three of eight residents in attendance stated, their roommate consistently wait one half hour or longer for their call light to be responded to,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-09 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, facility documentation and clinical record review, and staff interviews it was determined that the facility failed to investigate potential neglect for one of 11 residents (Resident R300). Findings include: Review of facility policy Abuse, Neglect, Misappropriation of Resident Property, Injury of Unknown Origin reviewed 8/9/24, indicated reports of abuse will be promptly and thoroughly investigated. The facility should immediately report all such allegations to the Department of Health. Neglect is defined as failure to provide goods and services necessary to avoid physical harm, mental anguish, or mental illness. Review of facility policy Ostomy Care (Colostomy, Jejunostomy, Ileostomy, Ileo conduit) (ostomy - surgical opening that allows waste to pass out of the body; colostomy - opening between abdomen and the colon, or large intestines; jejunostomy - opening between abdomen and middle small intestines; ileostomy.- opening between abdomen and lower small intestines.) reviewed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-09 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, resident clinical record, personnel record, and staff interview it was determined that the facility failed fully investigate an allegation of neglect for one out of three resident records (Resident R300). Findings include: Review of facility policy Abuse, Neglect, Misappropriation of Resident Property, Injury of Unknown Origin reviewed 8/9/24, indicated reports of abuse will be promptly and thoroughly investigated. The facility should immediately report all such allegations to the Department of Health. Neglect is defined as failure to provide goods and services necessary to avoid physical harm, mental anguish, or mental illness. The Long-Term Care Facility Resident Assessment Instrument (RAI) User's Manual, which provides instructions and guidelines for completing required Minimum Data Set (MDS) assessments (mandated assessments of a resident's abilities and care needs), dated October 2019, indicated that a BIMS (Brief Interview of Mental Status) is a brief screener that aids…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-09 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of facility policy, clinical records, and staff interview, it was determined that the facility failed to develop a baseline care plan for two of four residents (Resident R144 and R193). Findings include: Review of facility policy Care Plan Protocol dated 8/9/24, indicated that upon admission (unless a comprehensive POC (plan of care) is already in place a baseline poc (BPOC) will be reviewed with the resident and/or resident representative within 72 hours. The BPOC will remain in place until a comprehensive POC is completed. Review of the clinical record indicated Resident R144 was admitted to the facility on [DATE],with diagnoses which included a colostomy. Review of the clinical record failed to indicate a baseline care plan was developed for colostomy care. Review of the clinical record indicated Resident R193 was admitted to the facility on [DATE], with diagnoses that included dementia (group of symptoms affecting memory, thinking and social abilities), and high blood pressure. Review of a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-09 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical records, and staff interviews, it was determined that the facility failed to develop and implement a comprehensive care plan to meet care needs for one of five residents (Residents R142). Findings include: Review of facility policy Comprehensive Care Plans last reviewed on 8/9/25, indicated that facility will develop and implement a comprehensive person-centered care plan for each resident, consistent with individualized needs for residents which are identified within seven days of admission. Review of the clinical record indicated Resident R142 was admitted to the facility on [DATE]. Review of Resident R142's Minimum Data Set (MDS - a periodic assessment of care needs) dated 4/18/25, indicated diagnoses of legal blindness, anemia (low levels of iron in the blood), and spinal stenosis. Review of Resident R142's plan of care dated 5/2/25, did not include development of goals and interventions to reflect the resident's blindness diagnosis. During an interview on 5/6/25,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-09 · tag F0657 — failed to keep the care plan current — isolatedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy, clinical record review and interviews with staff, it was determined that the facility failed to revise the comprehensive care plan to reflect resident's current needs for two of eight residents (Residents R17 and R18). Findings include: Review of facility policy Comprehensive Care Plans last reviewed on 8/9/25, indicated that facility will develop and implement a comprehensive person-centered care plan for each resident, consistent with individualized needs for residents which are identified within 7 days of admission. The care plan will be reviewed and updated as appropriate/determined by the IDT(Interdisciplinary Team) to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. Review of the admission record indicated Resident R17 was admitted to the facility on [DATE]. Review of Resident R17's Minimum Data Set (MDS - a periodic assessment of care needs) dated 3/19/25, indicated diagnoses of Alzheimer's dementia, Diabetes and weakness.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-05-09 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical record review, observations and staff interviews, it was determined that the facility failed to make certain that residents were provided appropriate treatment and care for one of three residents receiving enteral feedings (Resident R35). Findings include: Review of the facility policy Physician Orders dated 8/9/24, indicated that the facility will have orders for resident immediate care upon their admission to the facility. Review of the facility policy Enteral Feeding, dated 8/9/24, indicated that staff must verify the physician orders and prepare the feeding according to physician orders. Staff are to contact the physician and Registered Dietician to obtain orders for assure caloric needs are being met. Review of the clinical record indicated Resident R35 was admitted to the facility on [DATE]. Review of Resident R35's Minimum Data Set (MDS - a periodic assessment of care needs) dated 4/18/25, indicated diagnoses of a stoke affecting her dominant side, cognitive…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-09 · tag F0726 — failed to have competent, trained nursing staff — isolatedEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility records, employee personnel records, staff interviews, and clinical records, it was determined that the facility failed to ensure nursing staff possessed the necessary competencies and skills to provide care in accordance with the resident's care plan and individual needs to promote resident safety and comfort during care for one of four residents reviewed (Residents R300). Findings included: Review of facility policy Ostomy Care (Colostomy, Jejunostomy, Ileostomy, Ileo conduit) (ostomy - surgical opening that allows waste to pass out of the body; colostomy - opening between abdomen and the colon, or large intestines; jejunostomy - opening between abdomen and middle small intestines; ileostomy.- opening between abdomen and lower small intestines.) reviewed 8/9/24, indicated the procedure for ostomy care was to maintain cleanliness and skin integrity, to prevent odors, and to prevent infections, and included the following steps: #1 - Verify physician's orders and nursing care plan. #2…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-09 · tag F0803 — failed to meet residents' dietary needs — isolatedEnsure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of facility policies, documents, clinical documentation, observations and staff interview it was determined that the facility failed to assess a resident receiving enteral feedings in a timely manner and failed to approve the planned menu for four of four menu cycle weeks. (Menu Cycle Week One, Two, Three and Four). Findings Include: Review of the Registered Dietician job description provided from the facility, with a policy review date of 8/9/25, indicated that the Dietician is to implement, coordinate and evaluate the medical nutrition therapy for the residents, provide resident and family education,provide nutritional assessment and consultation to assist in planning, organizing and directing the food an nutritional services of the facility.The Dietician is to assist in developing preliminary and comprehensive assessments of the dietary needs of each resident including a written dietary plan of care that identifies the dietary problems/needs of the resident and the goals to be accomplished. Review of the facility four week cycle menu Diet Spreadsheets revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-09 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to maintain complete and accurate documentation for one of seven residents (Residents R144). Findings include: Review of the facility policy Episodic and Narrative Documentation dated 8/9/24, indicated that documentation will occur in the nurses progress notes to reflect a change in status, event, or notification of the responsible party or Physician. A single narrative entry will occur for the following episodes including admission, objective facts, response to treatment and resident responses. Review of Resident R144's clinical admission record indicated that resident was admitted to the facility on [DATE]. Review of Resident R144's admission clinical record documentation dated 5/2/25, stated Ileostomy present, Ileostomy stoma WNL(within normal limits). Ileostomy stoma care provided. Review of Resident R144's physician order dated 5/6/25, did not include care for the Ileostomy. Review of plan of care initiated on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-12 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical records, and staff interview, it was determined that the facility failed to notify physicians of increased capillary blood glucose (CBG) levels for three of seven residents (Resident R2, R3, and R4). Findings include: Review of the facility policy Physician Communication/Change in Condition dated 8/9/24, indicated to notify a physician for glucose levels if: 1. Follow specific physician orders if present; or 2. Greater than 300 mg/dl (milligrams per deciliter) in a diabetic patient not using sliding-scale insulin; or 3. Greater than 450 mg/dl (or machine registers hi) in a diabetic patient using sliding scale insulin. Review of the clinical record indicated Resident R2 was admitted to the facility on [DATE]. Review of Resident R2's facility diagnoses list included heart failure (a progressive heart disease that affects pumping action of the heart muscles) and diabetes (a metabolic disorder in which the body has high sugar levels for prolonged periods of time). Review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-11-12 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, observations, and staff interview, it was determined that the facility failed to make certain that medications were properly stored and/or disposed of in two of three medication carts (North One and North Three medication carts). Findings include: Review of facility policy Medication Storage in the Facility dated 8/9/24, stated that medications and biologicals are stored safely, securely, and properly, following manufacturer's recommendations or those of the supplier. All medications dispensed by the pharmacy are stored in the container with the pharmacy label. Outdated, contaminated, or deteriorated medications are immediately removed from inventory, disposed of according to procedures for medications disposal, and reordered from the pharmacy if a current order exists. Additionally, the policy stated, the nurse shall place a date opened sticker on the medication and enter the date opened and the new date of expiration, if applicable. Review of the U.S. FDA approved prescribing information for Lantus (a type of long-acting insulin) dated 05/2019,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-11-12 · tag F0583 — failed to protect personal privacy — isolatedKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, observations, and staff interview, it was determined that the facility failed to maintain the confidentiality of residents' medical information for one of three medication carts (North One medication cart). Findings include: Review of the facility policy Confidentiality and Non-Disclosure Agreement dated 8/9/24, indicated for staff Not to leave your computer terminal or workstation unattended without logging off or using your system ' s screensaver function before leaving your work area. During an observation of the North One medication cart 11/1/24, at 2:12 p.m. the medication cart was in the hall, unattended by staff. The computer screen was open to a resident record, visible to persons in the hallway. During an interview on 11/1/24, at 2:17 p.m. Licensed Practical Nurse Employee E1 confirmed that she had stepped away from the computer without locking to screen to maintain privacy. During an interview on 11/7/24, at approximately 2:00 p.m. the Nursing Home Administrator confirmed that the facility failed to maintain the confidentiality of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-10-17 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, observations and staff interviews it was determined that the facility failed to provide a clean, safe, comfortable, and homelike environment for two of four residents (Resident R1 and R2). Findings include: Review of the facility policy Resident Rights dated 8/9/24, indicated the facility recognizes the resident right to a quality of life that supports privacy, confidentiality, dignity independent expression, choice, and decision making, consistent with State law and Federal regulation. Review of Title 42 Code of Federal Regulations §483.10(i) Safe Environment. The resident has a right to a safe, clean, comfortable, and homelike environment, including but not limited to receiving treatment and supports for daily living safely. §483.10(i)(2) Housekeeping and maintenance services necessary to maintain a sanitary, orderly, and comfortable interior. Review of the admission record indicated Resident R1 was admitted to the facility on [DATE]. Review of Resident R1's Minimum Data Set…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-07-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, clinical and facility record review, facility submitted documents, and staff interviews, it was determined that the facility failed to provide adequate supervision to prevent elopement for one of four residents (Resident R2). This was identified as past non-compliance. Findings include: Review of the facility policy Elopement Preventions and Management; Unsafe Wandering and Exit Seeking Behavior dated 4/22/24, defined elopement as when a cognitively impaired resident leaves the physical structure of the facility unattended and with without staff knowledge or not within residents sight. The policy further stated that the facility will identify residents at risk for unsafe wandering and exit seeking behavior, and develop individualized prevention and management interventions based on assessment. Review of the Resident Assessment Instrument 3.0 User's Manual effective October 2019, indicated that a Brief Interview for Mental Status (BIMS), is a screening test that aides in detecting…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-07-05 · tag F0745 — failed to provide medically-related social services — isolatedProvide medically-related social services to help each resident achieve the highest possible quality of life.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of clinical records and staff interviews, it was determined that the facility failed to provide transportation for a scheduled appointment for one of three residents (Resident R1). Findings include: Review of the clinical record indicated that Resident R1 was admitted to the facility on [DATE]. Review of the Minimum Data Set (MDS, periodic assessment of resident care needs) dated 4/10/24, included diagnoses of diabetes (a metabolic disorder in which the body has high sugar levels for prolonged periods of time) and heart failure (a progressive heart disease that affects pumping action of the heart muscles). Review of a physician's order dated 4/26/24, indicated that on 5/20/24, Resident R1 had an appointment at an eye doctor. Review of Resident R1's clinical record failed to include documentation that Resident R1 was taken to that appointment. Review of information submitted by Resident R1's family indicated that when she asked the facility if Resident R1 had gone to the appointment, they were…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-24 · tag F0641 — patternEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of the Resident Assessment Instrument User's Manual and clinical records, and staff interview, it was determined that the facility failed to make certain that comprehensive Minimum Data Set assessments were accurate and fully completed for eight of nine residents without a BIMS assessment completed (Resident R26, R28, R57, R67, R74, R75, and R91), and two of eight for inaccurate resident assessments. Findings include: The Long-Term Care Facility Resident Assessment Instrument (RAI) User's Manual, which gives instructions for completing Minimum Data Set Assessments (MDS - periodic assessment of care needs) dated October 2018, and updated October 2023, indicated that Section C: Cognitive Patterns, Question C0100 Should Brief Interview for Mental Status Be Conducted? (BIMS) should be coded as 0 if the resident is rarely/never understood, or it should be coded 1, and the BIMS assessment should be completed if the resident is at least sometimes understood. Section D: Mood, Question D0100 Should…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-24 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interview, the facility failed to store medications in a safe and sanitary manner for one of three medication carts reviewed (Team #2 North). Findings: During an observation on 5/23/24, at 8:20 a.m., Team #2 North medication cart contained three of eight insulin pens in compartments unbagged, posing the risk of cross-contamination. During an interview at that time, Licensed Practical Nurse (LPN) Employee E3 confirmed the insulin pens were not placed back in the available bags in the medication drawer. During an interview on 5/23/24 at 8:26 a.m. the Director of Nursing confirmed the facility failed to prevent the risk of cross-contamination by storing insulin pens unbagged in the medication carts for Team #2 North medication carts. 28 Pa code 201.14(a)Responsibility of licensee. 28 Pa code 211.12(d)(1) Nursing services.
- Potential for harm · D2024-05-24 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records and staff interview it was determined that the facility failed to provide care and services according to accepted standards of clinical practice in the identification of a resident's diagnosis of schizoaffective disorder for one resident of two residents (Resident R34). Findings include: Review of the American Psychiatric Association, Diagnostic and Statistical Manual of Mental Disorders (DSM-5), Fifth Edition, Schizoaffective Disorder, Diagnostic Criteria included, but is not limited to: A. An uninterrupted period of illness during which there is a major mood episode (major depressive or manic) concurrent with Criterion-A of schizophrenia: --Two (or more) of the following, each present for a significant portion of time during a one-month period (or less if successfully treated). At least one of these must be (1), (2), or (3): --1. Delusions. --2. Hallucinations. --3. Disorganized speech (e.g., frequent derailment or incoherence). --4. Grossly disorganized or catatonic…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-05-24 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records and staff interviews, it was determined that facility staff failed to maintain ongoing communication with the dialysis (a machine filters wastes, salts and fluid from your blood when your kidneys are no longer healthy enough to do this work adequately) center for one of four residents reviewed (Resident R23). Findings include: A review of the clinical record indicated that Resident R23 was admitted to the facility on [DATE], with diagnoses that included end-stage renal disease (ESRD - the kidneys permanently fail to work), diabetes, and anxiety. A review of the Minimum Data Set (MDS - periodic assessment of care needs) date 3/20/24, indicated the diagnoses remain current. A review of a physician ' s order dated 4/24/24, indicated Resident R23 was to receive dialysis three days a week on Monday, Wednesday, and Fridays. Review of a care plan failed to reveal interventions related to dialysis. During an interview on 5/23/24, at 2:15 p.m. Resident R23 stated she does not take any…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-26 · tag F0580 — failed to tell family and doctor about changes — patternImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical records, and staff interview, it was determined that the facility failed to notify physicians of increased capillary blood glucose (CBG) levels for three of seven residents (Resident R1, R4, and R18). Findings include: Review of the facility policy Physician Communication/Change in Condition dated 6/1/23, indicated to notify a physician for glucose levels to: 1. Follow specific physician orders if present; or 2. Greater than 300 mg/dl (milligrams per deciliter) in a diabetic patient not using sliding-scale insulin; or 3. Greater than 450 mg/dl (or machine registers hi) in a diabetic patient using sliding scale insulin. Review of the clinical record indicated Resident R1 was admitted to the facility on [DATE]. Review of Resident R1's Minimum Data Set (MDS - a mandated assessment of a resident's abilities and care needs) dated 1/22/24, included diagnoses of end stage renal disease (ESRD, an inability of the kidneys to filter the blood) and diabetes (a metabolic disorder…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-26 · tag F0725 — failed to have enough nursing staff — patternProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on resident observations and interviews, and grievance review, it was determined that the facility failed to have sufficient nursing staff to provide nursing and related services to attain or maintain the highest practicable physical, mental, and psychosocial well-being of 13 of 15 residents (Resident R1, R2, R5, R6, R7, R8, R9, R10, R11, R12, R13, R14, R15, R16, and R17). Findings include: During an observation on 2/23/24, at 4:25 p.m., Resident R2 stated, when asked about facility staffing and care, There's not enough care. They are slow coming. When asked if he had ever soiled himself while waiting for care, Resident R2 stated, Instead of coming, you crap in your diaper, and live with it. During an interview on 2/23/24, at 4:28 p.m., when asked about facility staffing and care, Resident R5 stated, The staff has to bust their balls. During an interview on 2/23/24, at 4:32 p.m., when asked about facility staffing and care, Resident R6 stated, Usually ok, but you have to wait if they are busy. During an interview on 2/23/24, at 4:34 p.m., when asked about facility staffing and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-02-26 · tag F0755 — failed to provide safe pharmacy services — patternProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records, and staff interview, it was determined that the facility failed to implement procedures to ensure availability of prescribed medications for three of four residents (Residents R1, R2, and R3). Findings include: Review of facility policy Medication Ordering and Prescribing dated 6/21/23, indicated that residents receive newly ordered medications in a timely manner. Review of Resident R1's admission record indicated he was admitted to the facility on [DATE]. Review of the Minimum Data Set (MDS - periodic assessment of care needs) dated 1/24/24, included diagnoses of end stage renal disease (ESRD, an inability of the kidneys to filter the blood), heart failure (a progressive heart disease that affects pumping action of the heart muscles), and diabetes (a metabolic disorder in which the body has high sugar levels for prolonged periods of time). Review of hospital discharge paperwork dated 1/16/24, at 11:41 a.m. indicated that Resident R1 was to be ordered the following scheduled…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-09-20 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policies, observations and staff interview, it determined the facility failed to maintain sanitary conditions to prevent the potential for cross contamination during lunch time tray line. Findings include: Review of facility policy Safe Food Handling reviewed 6/21/23, indicated all facility staff involved in the preparation and service of food adheres to safe food handling techniques, and food is served with clean, sanitized utensils. During an observation on 9/20/23, at 12:43 p.m. the following was observed: -At 12:43 p.m. [NAME] Employee E1, while wearing plastic gloves, used long-handled ladle to serve vegetables, used a scoop to serve mashed potatoes, then proceeded to pick up a piece of country fries steak with her gloved hands and placed on resident's tray. -At 12:44 p.m. [NAME] Employee E1, while wearing the same plastic gloves, proceeded to prepare the next resident tray, touched the long-handled ladle, the scoop, and picked up another piece of country fried steak with her gloved hands. This was observed twice during this time. -At 12:45 p.m.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2026-04-10 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documents and staff interview, it was determined that the facility failed to accurately complete the Facility Assessment. Findings include: Review of the Facility Assessment Tool, dated 4/15/25, revealed the facility did not complete the template to indicate accurate information on: The section titled Disease and Conditions included tables to document information on the categories of care and average number of residents who received special treatments. This table was left blank. Additionally, a table was included to document the levels of assistance with Activities of Daily Living that residents required. This table was left blank. The section titled Disease and Conditions indicated the facility denies resident admissions if they require ventilator care. Review of the section titled Physical Environment and Building/Plant Needs included ventilators as a type of physical equipment available for resident care. Review of the section titled Physical Environment and Building/Plant Needs included a gift shop, and a cafe/snack bar/bistro available for resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2026-04-10 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to ensure that the resident and/or their representative received written notice of the facility bed-hold policy at the time of transfer for three of six residents reviewed for hospitalization (Resident R8, R15, and R30).Findings include: Review of federal regulation S483.15(d) Notice of Bed-Hold Policy, indicated, facilities must provide written information about these policies to residents prior to and upon transfer for such absences. This information must be provided to all facility residents, regardless of their payment source. These provisions require facilities to issue two notices related to bed-hold policies. The first notice could be given well in advance of any transfer, i.e., information provided in the admission packet. Reissuance of the first notice would be required if the bed-hold policy under the State plan or the facility's policy were to change. The second notice must be provided to the resident, and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · B2025-05-09 · tag F0941 — patternDevelop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of facility policy, personnel in-service training records, and staff interview, it was determined that the facility failed to provide training on Effective Communication for two of ten staff members (Employee E12 and E13). Findings include: Review of facility provided documents and training records revealed the following staff members did not have documented training on the effective communication. Nurse Aide (NA) Employee E12 had a hire date of 6/1/22, failed to have effective communication in-service education between 6/1/22, and 5/6/25. NA Employee E13 had a hire date of 11/11/22, failed to have effective communication in-service education between 11/11/22, and 5/6/25. During an interview on 5/8/25, at approximately 1:00 p.m. the Nursing Home Administrator and the Director of Nursing confirmed that the facility failed to provide training on effective communication for two of ten staff members. 28 Pa Code: 201.14 (a) Responsibility of licensee. 28 Pa Code: 201.18 (b)(1) Management. 28 Pa Code: 201.20 (a)(c) Staff development.
- No harm found · B2025-05-09 · tag F0944 — patternConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of facility policy, personnel in-service training records, and staff interview, it was determined that the facility failed to provide training on Quality Assurance and Performance Improvement (QAPI) for two of ten staff members (Employee E12 and E13). Findings include: Review of facility provided documents and training records revealed the following staff members did not have documented training on the QAPI program. Nurse Aide (NA) Employee E12 had a hire date of 6/1/22, failed to have QAPI in-service education between 6/1/22, and 5/6/25. NA Employee E13 had a hire date of 11/11/22, failed to have QAPI in-service education between 11/11/22, and 5/6/25. During an interview on 5/8/25, at approximately 1:00 p.m. the Nursing Home Administrator and the Director of Nursing confirmed that the facility failed to provide training on the QAPI program for four of ten staff members. 28 Pa Code: 201.14 (a) Responsibility of licensee. 28 Pa Code: 201.18 (b)(1) Management. 28 Pa Code: 201.20 (a)(c) Staff development.
- No harm found · B2025-05-09 · tag F0949 — failed to train staff on dementia and abuse — patternProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of facility policy, personnel in-service training records, and staff interview, it was determined that the facility failed to provide training on Behavioral Health for two of ten staff members (Employee E12 and E13). Findings include: Review of facility provided documents and training records revealed the following staff members did not have documented training on Behavioral Health. Nurse Aide (NA) Employee E12 had a hire date of 6/1/22, failed to have Behavioral Health in-service education between 6/1/22, and 5/6/25. Licensed Practical Nurse (LPN) Employee E13 had a hire date of 11/11/22, failed to have Behavioral Health in-service education between 11/11/22, and 5/6/25. During an interview on 5/8/25, at approximately 1:00 p.m. the Nursing Home Administrator and the Director of Nursing confirmed that the facility failed to provide training on Behavioral Health for three of ten staff members. 28 Pa Code: 201.14 (a) Responsibility of licensee. 28 Pa Code: 201.18 (b)(1) Management. 28 Pa Code: 201.20 (a)(c) Staff development.
- No harm found · C2024-11-12 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews it was determined that the facility failed to make certain that equipment was in safe operating condition for one of one crash carts (maintained with equipment used in cardiac emergencies). Findings include: During an observation of the unlocked, clean utility room on [DATE], at 2:32 p.m. revealed the facility emergency cart. No check lists were available at the cart to describe the contents, or documentation that the cart was periodically checked to verify sufficiency of equipment and that the equipment was in good working order and the supplies not expired. During an interview on [DATE], at 2:40 p.m. the Director of Nursing was unable to provide an inventory list, or documentation that the cart was periodically checked to verify sufficiency of equipment and that the equipment was in good working order and the supplies not expired. Review of a facility provided blank Crash Cart Checklist indicated that the crash cart is checked by nursing staff every 12-hour shift.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-10-17 · tag F0623 — widespreadProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on a review of federal regulation and staff interview, it was determined that the facility failed to provide transfer notices to representatives of the Office of the Long-Term Care Ombudsman Division for four of 10 months (July, August, September, and October 2024). Findings include: Review of Title 42 Code of Federal Regulations §483.15(c)(3) Notice Before Transfer: Before a facility transfers or discharges a resident, the facility must- (i) Notify the resident and the resident's representative(s) of the transfer or discharge and the reasons for the move in writing and in a language and manner they understand. The facility must send a copy of the notice to a representative of the Office of the State Long-Term Care Ombudsman. Federal Regulations further define emergency transfers as, When a resident is temporarily transferred on an emergency basis to an acute care facility, this type of transfer is considered to be a facility-initiated transfer. During an interview on 10/17/24, at 11:00 a.m., the Nursing Home Administrator confirmed the facility failed to provide transfer…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Bcited before2024-05-24 · tag F0838 — failed to assess facility resources and resident needs — patternConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility documents and staff interview it was determined that the facility failed to fully complete the Facility Assessment. Findings include: Review of the Facility Assessment dated 4/22/24, revealed the facility did not provide information on: -Facility Assessment revealed they facility would identify ethnic, cultural, or religious factors related to the residents, with no information provided on what was identified or how services related to these factors would be addressed. -Care required by the resident population: information was included on hypodermoclysis, which is not provided by the facility. -Physical Environment: No contracts, memorandum of understanding, or third-party agreements provided with Facility Assessment for services not directly provided by the facility or in the instance of emergency. -Health Information: No information was provided on electronic record management. -A facility-based and community-based risk assessment was not provided. During an interview on 5/24/24, at approximately 12:30 p.m. the Assistant Nursing Home Administrator…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$35,133 in federal fines across 2 penalties.
- $13,423 — penalty dated 2025-01-29
- $21,710 — penalty dated 2024-05-24
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| GREENERY HOLDINGS LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 100% | since 05/01/2016 |
| BRECHER, MENDEL | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | NO PERCENTAGE PROVIDED | since 05/01/2016 |
| LICHTMAN, CHANA | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/01/2016 |
| SCHLESINGER, ERNEST | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | NO PERCENTAGE PROVIDED | since 05/01/2016 |
| ZIMMERMAN, JACOB | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | NO PERCENTAGE PROVIDED | since 06/01/2016 |
| S & T BANK | Organization | 5% OR GREATER SECURITY INTEREST | — | since 10/04/2017 |
| PRICE, IRENE | Individual | W-2 MANAGING EMPLOYEE | — | since 06/01/2016 |
CMS files one row per role, so the 10 rows in the source record cover these 7 parties — each is shown once here with every role it holds. Nothing is omitted.
2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 77% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in PA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395695. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-04-10, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.