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Haven Place Rehabilitation And Nursing Center

24 Cree Drive, Lock Haven, PA 17745 · For profit - Limited Liability company · 90 certified beds · (570) 893-5132 Medicare & Medicaid certified

Call the home — (570) 893-5132 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0600) — cited Dec 2024Behavioral-health or dementia-care citation — no harm found (F0744)1 actual-harm citation$35,909 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0600), cited Dec 2024
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has 1 actual-harm citation
  • a high number of inspection citations overall (34) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $35,909 in federal fines (most recent 2024-12-19)
  • its facility-reported quality-measure score sits well above its independent inspection score
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • nursing-staff turnover (74%) runs well above the national median (45%)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's quality-measure rating runs 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
★★★ 3/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
24 Cree Dr # 3 · (570) 893-5043 · Call to confirm hours
Pharmacy
313-327 W Bald Eagle St · (570) 748-6066 · Call to confirm hours
Grocery
6 Millbrook Plz · (570) 748-1015 · Call to confirm hours
Park
W 4TH St · Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 5 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased8.7%16.8%15.4%better
Long-stay residents who lose too much weight10.4%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.0%0.7%0.9%better
Long-stay residents with a urinary tract infection0.4%1.5%2.0%better
Long-stay residents with depressive symptoms30.2%10.8%6.5%check this — see note marked dagger below the table
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury4.6%3.1%3.3%worse
Long-stay residents whose ability to walk worsened7.8%17.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication20.2%20.0%18.9%typical
Long-stay residents given the seasonal flu vaccine100.0%93.5%95.3%typical
Long-stay residents with pressure ulcers2.4%4.8%4.7%better
Long-stay residents with worsening bladder/bowel control26.4%25.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table17.2%17.7%17.1%typical
Short-stay residents who newly got an antipsychotic medication0.0%1.4%1.4%better
Short-stay residents given the seasonal flu vaccine63.0%68.7%79.4%worse
Short-stay residents rehospitalized after admission21.5%22.5%22.6%typical
Short-stay residents with an outpatient ER visit9.7%9.5%12.0%better
Long-stay hospitalizations per 1,000 resident days0.931.621.67better
Long-stay outpatient ER visits per 1,000 resident days0.711.181.80better

This value is several times the typical-state benchmark. It can be real, or it can be a coding artifact in what the facility submitted. Weigh it against the inspection record above.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

60.5% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 61 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

60.5%U.S. median 51.5%
Got home and stayed home
9.3%U.S. median 10.7%
Went back to hospital
72.1%U.S. median 56.6%
Met the expected recovery
0.21U.S. median 0.31
Therapy hours / resident / day
0.11hours / resident / day
Physical therapy
0.06hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 72.1% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 43 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.21 therapist hours per resident per day in 2026Q1 — more than 26% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF60.5%CMS range 49.8–73.451.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF9.3%CMS range 6.6–13.410.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge72.1%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge60.5%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge60.5%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.5%CMS range 4.5–12.67.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.871.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.78
RN hours/ resident / day
0.97
LPN hours/ resident / day
1.93
Aide hours/ resident / day
3.68
Total nurse hours/ resident / day
0.49
RN hoursweekends
73.6%
Total nursing turnover
70.0%
RN turnover

How full it usually is: this home is certified for 90 beds and averages 82.9 residents a day — about 92% occupied, or roughly 7 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.68 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.78 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 1.93 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.22 hrs/resident/day on weekends vs 3.87 on weekdays — 17% thinner on weekends. RN hours go from 0.90 to 0.49 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 74% is well above the national median of 45%. 2 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

16
deficiencies at the latest standard inspection (2025-09-05)
4
at the previous standard inspection (2024-10-04)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

34 citations, most serious first. The 11 most serious are shown; the remaining 23 are one tap away and print in full.

  • Actual harm · G2024-12-19 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of select facility policies, facility documentation, clinical record review, and resident and staff interviews, it was determined that the facility failed to protect a resident's right to be free from mental abuse by a staff member for two of three residents reviewed causing actual harm (Residents 1 and 2). Findings include: Review of a Centers for Medicare and Medicaid Services (CMS) Memo S&C: 16-33-NH entitled, Protecting Resident Privacy and Prohibiting Mental Abuse Related to Photographs and Audio/Video Recording by Nursing Home Staff, dated August 5, 2016, revealed that each resident has the right to be free from all types of abuse, including mental abuse. Mental abuse includes, but is not limited to, abuse that is facilitated or caused by nursing home staff taking or using photographs or in a manner that would demean or humiliate a resident. There may be situations in which the resident is unable to express him/herself due to a medical condition and/or cognitive impairment, cannot relate…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-20 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, and staff interview, it was determined that the facility failed to implement a comprehensive person-centered care plan regarding seizures and an implanted device to control seizures for one of one resident reviewed (Resident 1).Findings Include: Clinical record review for Resident 1 revealed the resident was admitted to the facility on [DATE]. Review of Resident 1's diagnoses list revealed the resident was listed with a conversion disorder (neurological symptom disorder) with seizures (sudden surge of abnormal electrical activity in the brain that causes temporary changes in behavior, awareness) or convulsions (rapid, involuntary muscle contractions causing uncontrollable shaking and body spasms), since admission to the facility. Review of documentation from the resident's hospital admission prior to admission to the facility revealed an Epilepsy Monitory Unit Discharge summary dated [DATE], which noted the resident had a long-standing history of seizure/seizure like…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-01 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, review of facility documents, applicable state professional nursing standards, and staff interview, it was determined the facility failed to ensure a licensed nurse correctly administered the correct dosage of medication to two of two residents reviewed (Residents 3, and 7). Findings include: The Pennsylvania Code, Title 49, Professional and Vocational Standards State Board of Nursing 21.145 (a) indicates the LPN (licensed practical nurse) is prepared to function as a member of the health-care team by exercising sound nursing judgement based on preparation, knowledge, experience in nursing and competency. A nursing note dated April 18, 2026, at 7:29 PM noted Resident 3's provider was notified of medication error for the resident and staff were to monitor the resident for nausea/vomiting, sedation, and increased confusion. A nursing note for Resident 3 dated April 18, 2026, at 8:03 PM by Employee 2 (licensed practical nurse) noted Resident 3 was administered the wrong dose of medication and at the wrong time, noting a family member for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-01 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, and staff interview, it was determined that the facility failed to ensure preventative fall interventions were implemented for one of three residents reviewed for falls (Resident 1).Findings include: Review of Resident 1's plan of care revealed a focus area indicating the resident was at risk for falls related to impaired mobility and incontinence (involuntary leakage of urine/stool), was initiated for the resident on August 4, 2025. An intervention to the falls care plan dated August 4, 2025, indicated the resident was to have antiskid (non-slip) strips applied to the floor in front of her recliner chair. Review of Resident 1's clinical record and facility documents revealed Resident 1 had recent falls as noted below: February 26, 2026, the resident was found on the floor in her room and sustained a hematoma (collection of clotted blood outside blood vessels, often caused by trauma) to her left forehead and a skin tear to her elbow. March 20, 2026, the resident was found on the floor in her room by her bed, with no injuries noted. April…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-01 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, observation, and resident and staff interview, it was determined that the facility failed to ensure a medication error rate of less than five percent (Resident 7).Findings include: The facility's medication error rate was 33 percent based on 3 medication opportunities with one medication error. Observation on May 1, 2026, at 9:36 AM of Resident 7's medication administration revealed that Employee 1, licensed practical nurse, administered one 81 mg (milligram) tablet of Aspirin (a medication used to relieve mild to moderate pain, fever, inflammation, or in low doses to prevent heart attacks and strokes) from the facility stock medication located in the medication cart. Clinical record review for Resident 7 revealed a physician order dated March 13, 2025, for the resident to be administered Aspirin tablet 325 mg, give one tablet by mouth one time a day related to peripheral vascular disease (a circulation disorder that causes narrowing, blockage, or spasms in blood vessels outside the heart and brain). Interview with Employee 1 on May 1, 2026, at 2:42…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-05 · tag F0607 — failed to have anti-abuse policies — pattern
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of select facility policies and procedures, employee personnel records, and staff interview, it was determined that the facility failed to implement an abuse prohibition policy that required a thorough investigation of prospective employee's employment history for five of five newly hired employees reviewed (Employees 1, 2, 3, 4, and 5).Findings include: The facility policy entitled Staff Screening, last reviewed without changes August 7, 2025, revealed the facility will utilize reasonable and prudent criminal background screening and reference checks for prospective staff. Prior to employment or commencement of a contract, the facility will verify and document or obtain a copy of the following information that may include but not limited to previous and/or current employer regarding work history, criminal background checks, national sex offender public website, Office of Inspector General Exclusion Screening, State Exclusion screening, current licenses and certifications, and references. Review of Employee 1's (housekeeper) personnel record revealed a hire date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-05 · tag F0676 — failed to keep up residents' daily-living abilities — pattern
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to complete a restorative nursing ambulation program for one of four residents reviewed for activities of daily living concerns (Resident 8).Findings include: Clinical record review for Resident 8 revealed a restorative nursing ambulation program that indicated she was to be ambulated with extensive assistance of two staff 20-40 feet using a front wheeled walker and a third person was to follow with a wheelchair. The program was to be completed on day shift. Further clinical record review reviewed of Resident 8's restorative ambulation program for August 2025, revealed that the staff documented not applicable (NA) on August 5, 8, 9, 10, 12, 13, 14, 15, 22, 27, 28, 2025, with no explanation documented. Interview with the Nursing Home Administrator and Director of Nursing on September 4, 2025, at 2:30 PM revealed that there was no further staff documentation for Resident 8's restorative ambulation program. The facility failed to complete the restorative nursing ambulation program for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-05 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, and staff interview, it was determined that the facility failed to provide the highest practical care related to medication administration for one of 18 residents reviewed (Resident12). Findings include: Clinical record review revealed the facility admitted Resident 12 on November 11, 2024. A physician's order dated June 30, 2025, instructed nursing staff to inject 80 milligrams (mg) of Humira (medication used to treat various autoimmune conditions) subcutaneously (under the skin) one time for psoriasis (chronic skin disorder that causes scaling and inflammation) when it arrives from the pharmacy. Further review of Resident 12's physician orders revealed an order dated July 7, 2025, instructing nursing staff to administer 40 mg of Humira subcutaneously one time for psoriasis, and an order dated July 21, 2025, for nursing staff to inject 40 mg of Humira every 14 days for psoriasis. Further review of Resident 12's clinical record revealed nursing documentation dated June 30, 2025, at 11:52 PM revealed Resident 12's Humira was unavailable, and the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-05 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to complete a restorative range of motion program as ordered for one of four residents reviewed (Resident 8). Findings include: Clinical record review for Resident 8 revealed that she was on a restorative active range of motion program (ROM, exercises using muscles to move a body part without assistance) to her bilateral upper extremities for 10 repetitions twice a day and her bilateral lower extremities 20 repetitions twice a day. Review of Resident 8's restorative range of motion program documentation for June 2025, revealed the following: Not applicable (NA) was documented on June 18, 24, 26, and 28 on evening shift, and there was no documentation for the program on dayshift for the dates of June 8, 22, and 24, 2025, and on evening shift for the dates of June 1, 2, 3, 7, 8, 9, 10, 12, 13, 14, 15, 16, 21, 22, 29 and 30, 2025. Review of Resident 8's restorative range of motion program for July 2025, revealed the following: NA was documented on July 2, 3, 4, 7, 10, 12, 13, 18, and 26,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-05 · tag F0726 — failed to have competent, trained nursing staff — pattern
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation and staff interview, it was determined that the facility failed to ensure that nursing staff possessed the appropriate competencies and skill sets related to the care and assessment of residents with enteral tube feeding, who utilize a lift, catheter care, medication administration, and dressing changes for five of five employees reviewed for competencies (Employees 6, 7, 8, 9, and 10).Findings include: A review of the facility documentation revealed that the facility had a total of 72 residents receiving medications, 17 residents that utilize lifts, two residents with indwelling urinary catheters (insertion of a tube into the bladder to remove urine), 7 residents with dressing changes, and one resident with enteral tube feedings (device that allows liquid food to enter your stomach or intestine through a tube). A request for nursing staff competencies for enteral tube feeding, lifts, catheter care, medication administration, and dressing changes revealed the facility was unable to provide any competencies for Employees 6 and 7 (registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-09-05 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, review of select facility policies and procedures, observation, and resident and staff interview, it was determined that the facility failed to properly store resident medications and treatments on one of two nursing units (First Floor Nursing Unit; Resident 12). Findings include: The policy entitled Storage of Medications, last reviewed without changes on August 7, 2025, revealed all medications in the facility will be stored in the pharmacy, or medication rooms according to manufacturer's recommendations and sufficient to ensure proper sanitation, temperature, light, ventilation, moisture control, segregation, and security. All drugs and biologicals will be stored in locked compartments, under proper temperature controls. Observation of Resident 12's room on September 2, 2025, at 11:40 AM revealed a tube of Triamcinolone Acetonide External Cream 0.1 percent (cream used to treat eczema, psoriasis, and dermatitis), Vitamin A&D ointment, and Dermacerin (cream used for minor skin irritations) laying on top of his nightstand. Interview with Resident 12…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 23 citations
  • Potential for harm · E2025-09-05 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, it was determined the facility failed to store food and maintain food service equipment in a safe and sanitary manner in the facility's main kitchen. Findings include:Findings include: Observation of the facility's main kitchen with Employee 15, Dietary Manager, on September 2, 2025, at 9:45 AM revealed the following: A walk-in cooler contained multiple individually prepared food items (that included bowls of fruit, coleslaw, pudding, pureed and regular peaches, and pasta salad) that were placed on trays and stored on baking racks. The items were open to the ambient air and were not protected from any type of environmental contamination. A plastic chemical dispenser on top of the dishwasher was leaking a blue colored liquid that was pooling on top of the dishwasher and on the floor beneath. A walk-in freezer contained a box labeled gluten bread that was past the noted due date of July 31, 2025, and a bag of frozen corn with no date or labels. A plastic container that held saltine crackers was noted to be broken and had jagged plastic edges.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-05 · tag F0847 — pattern
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of the facility's arbitration agreement and resident and staff interview, it was determined that the facility failed to ensure that the resident or their representative understood the agreement for one of one resident reviewed (Resident 9) and failed to ensure the facility's arbitration agreement contained information indicating residents or their representatives are able to communicate with federal, state, or local officials.Findings include: Review of the facility's Arbitration Agreement (an agreement that the resident and the facility will resolve legal disputes through binding arbitration, waiving their right to a trial) provided to all residents on admission revealed no evidence that the facility made the residents or their representatives aware that signing the Arbitration Agreement does not exclude them from being able to communicate with federal, state, or local officials, such as federal and state surveyors, other federal or state health department employees, and representative of the Office of the State Long Term Care Ombudsman. Interview with the Nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-09-05 · tag F0868 — pattern
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — the official record, unedited, may be distressing

    Based on a review of Quality Assessment and Performance Improvement (QAPI) meeting attendance and staff interview, it was determined that the facility failed to ensure the committee consisted of the minimum required members (medical director) at least quarterly.Findings include: Review of QAPI meeting attendance records from October 30, 2024, to the most recent QAPI committee meeting on July 24, 2025, revealed the facility medical director only attended one meeting on July 30, 2025. Interview with the Nursing Home Administrator on September 4, 2025, at 2:05 PM confirmed that the facility failed to ensure at least quarterly QAPI meeting attendance by the facility's medical director (or designee). 28 Pa. Code 201.14(a) Responsibility of licensee28 Pa. Code 201.18(b)(3)(e)(3) Management

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-05 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of select facility policies and procedures, observation, and staff interview, it was determined that the facility failed to ensure a resident's privacy during a medication pass on one of two nursing units (First Floor) and for one of 18 sampled residents (Resident 11). Findings include: The facility policy entitled Administering Medications, last reviewed without changes August 7, 2025, revealed medications that are given by routes other than mouth, nursing staff will administer in such a way as to maintain privacy. Oral medications can be given in a common area with the resident's consent. Observation of the First Floor nursing unit on September 2, 2025, at 11:55 AM revealed Employee 19 (licensed practical nurse) was in Resident 11's room administering his enteral feed. Resident 11's shirt was pulled up, and he was exposed to anyone walking in the hallway. Resident 11's roommate was sitting in his personal chair watching Employee 19 administer Resident 11's enteral feed. There was no privacy curtain pulled. Interview with Employee 19 on September 2, 2025, at 11:57…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-05 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, and resident family and staff interview, it was determined that the facility failed to provide a dependent resident with activities of daily living assistance for one of four residents reviewed (Resident 12). Findings include: Observation of Resident 12 on September 2, 2025, at 11:42 AM revealed several days of beard growth on his face. During an interview with Resident 12 at this time, he stated he likes to be clean shaven, but he doesn't know where staff put his razor. Observation of the room revealed that a razor was on his nightstand out of his reach. Further observation of Resident 12 revealed his fingernails were long with brown substances under several nails. Clinical record review revealed the facility admitted Resident 12 on November 11, 2024, with diagnosis including cerebral palsy (brain disorder affecting body movement and muscle coordination). Review of Resident 12's plan of care initiated November 8, 2024, revealed Resident 12 has cerebral palsy, and has declined in his activities of daily living (ADL). Resident 12's care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, review of facility documentation, and staff interview, it was determined that the facility failed to appropriately implement a fall intervention to prevent potential resident injury for one of three residents reviewed for falls (Resident 10).Findings include: Clinical record review for Resident 10 revealed a diagnosis list that included Alzheimer's Disease (a brain disorder that leads to a gradual decline in memory, thinking, and the ability to complete simple tasks), a need for assistance with personal care, and abnormalities of gait and mobility. A current physician's order for Resident 10 revealed an order dated March 27, 2025, for a bed alarm and check functioning every shift. Further clinical record review for Resident 10 revealed a significant change Minimum Data Set Assessment (MDS, an assessment completed at specific intervals to determine care needs) dated May 2, 2025, that noted facility staff assessed the resident as having a BIMS (Brief Interview for Mental Status) of 99, which indicated cognitive impairment. Resident 10's care plan…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-05 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, review of select facility documentation, and staff interview, it was determined that the facility failed to conduct ongoing assessments to assure that bedrails were used to meet a resident's needs and an ongoing evaluation of risks associated with bedrail usage for one of six residents reviewed for accident hazards (Resident 15). Findings include: Observation of Resident 15's bed on September 4, 2025, at 2:19 PM revealed the bed had bilateral enabler bars. Observation of Resident 15 on September 5, 2025, at 9:15 AM revealed the resident was in bed resting. The bed had bilateral enabler bars. Clinical record review for Resident 15 revealed a diagnosis list that included dementia (a loss of cognitive function that is caused by the permanent damage or death of the brain's nerve cells, or neurons). Further clinical record review for Resident 15 revealed an annual Minimum Data Set Assessment (MDS, an assessment completed at specific intervals to determine care needs) dated July 28, 2025, that noted facility staff assessed the resident's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-05 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on employee personnel record review and staff interview, it was determined that the facility failed to complete a performance evaluation of each nurse aide at least once every 12 months for two of two nurse aides reviewed (Employees 11 and 12).Findings include: The facility noted the following hire dates for two employees reviewed for performance evaluations (EPR, employee performance review): Employee 11's hire date of July 22, 2019. Employee 12's hire date of March 28, 2022. A request to review the annual performance evaluations revealed no documented evidence that the facility completed performance evaluations for Employees 11 and 12 (nurse aides) at least once every 12 months. Interview with the Nursing Home Administrator on September 4, 2025, at 2:19 PM confirmed that performance evaluations were not completed annually on the two employees requested. 28 Pa. Code 201.19 (2) Personnel policies and procedures

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-09-05 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to develop and implement individualized person-centered care plans to address dementia and cognitive loss displayed by one of five residents reviewed (Resident 2). Findings include: Clinical record review for Resident 2 revealed the facility admitted her on April 8, 2025, with diagnoses including dementia (loss of memory, language, problem-solving, and other thinking abilities that interfere with daily life) added August 5, 2025. A review of Resident 2's admission Minimum Data Set Assessment (MDS, a form completed at specific intervals to determine care needs) dated April 9, 2025, indicated that the facility assessed Resident 2 as having a diagnosis of dementia, or cognitive loss. The facility determined that a care plan for dementia and cognitive loss would be developed. A review of Resident 2's care plan revealed that there was no indication that the facility had developed and implemented a person-centered care plan to address the resident's dementia and cognitive loss. The findings…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-09-05 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of select policies and staff interview, it was determined that the facility failed to implement an effective Water Management Program for the prevention and control of water-borne contaminants, such as Legionella (a bacteria that may cause Legionnaires' Disease, a serious type of pneumonia), and failed to implement enhanced barrier precautions or one of six residents reviewed for infection control concerns (Resident 11). Findings include: The CDCs (Centers for Disease Control and Prevention) current Water Management Program Toolkit, Practical Guide to Implementing Industry Standards, indicated that many buildings need a water management program to reduce the risk for Legionella (bacteria that can grow and spread in water systems and can cause a serious type of pneumonia (lung infection) known as Legionnaires' disease) growing and spreading within their water system and devices. Developing and maintaining a water management program is a multi-step process that requires continuous review. Steps to building an effective Legionella water management program include: A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-04-17 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to monitor and assess a resident to maintain acceptable weights regarding nutrition management for one of three residents reviewed (Resident 1). Findings include: Clinical record review for Resident 1 revealed diagnoses which included Dysphagia (difficulty swallowing), Gastro-esophageal reflux disease (GERD), Vitamin D Deficiency, Hypokalemia (low Potassium levels), and Dementia with Psychotic Disturbance. Further review revealed that Resident 1's weights were as follows: December 5, 2024, 110.4 pounds January 6, 2025, 109.6 pounds (0.8 pounds, 0.7 percent weight loss in one month) February 13, 2025, 106.4 pounds (4 pounds, 3.6 percent weight loss in two months) March 5, 2025, 101.6 pounds (8.8 pounds, 7.9 percent weight loss in three months) April 5, 2025, 99.2 pounds (11.2 pounds, 10.14 percent weight loss in four months) April 17, 2025, 99.0 pounds (11.4 pounds, 10.32 percent weight loss in 4.5 months) On February 14, 2025, Employee 1, speech therapist, ordered a full liquid diet with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-19 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of select facility policies, clinical record review, review of facility documentation, and staff interview, it was determined that the facility failed to ensure resident's privacy during care and services including incontinence care for two of three sampled residents (Residents 1 and 2). Findings include: Review of a Centers for Medicare and Medicaid Services (CMS) Memo S&C: 16-33-NH entitled, Protecting Resident Privacy and Prohibiting Mental Abuse Related to Photographs and Audio/Video Recording by Nursing Home Staff, dated August 5, 2016, revealed that each resident has the right to be free from all types of abuse, including mental abuse. Mental abuse includes, but is not limited to, abuse that is facilitated or caused by nursing home staff taking or using photographs or in a manner that would demean or humiliate a resident. There may be situations in which the resident is unable to express him/herself due to a medical condition and/or cognitive impairment, cannot relate what has occurred, or may not express outward signs of physical harm, pain, or mental anguish.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to establish clear and consistent resident wishes regarding advance directives for one of three residents reviewed (Resident 34). Findings include: Review of Resident 34's electronic clinical record revealed a physician's order dated [DATE], indicating the resident was a DNR, (do not resuscitate) in the event the resident's heart stops beating. A review of Resident 34's paper clinical record revealed a large sticker on the outside of the chart indicating DNR. At the front of Resident 24's paper clinical record a sheet entitled Physician Provider Orders - Indication of resuscitation level noted it was discussed with the POA (power of attorney) DNR/DNI (do not resuscitate/do not intubate), over the phone and this is also what the patient wants. The form was signed by the resident on [DATE]. Directly behind the form noted above in the paper record was a POLST (Physician Orders for Life-Sustaining Treatment, a document…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, and resident family and staff interview, it was determined that the facility failed to provide a dependent resident with activities of daily living assistance for one of one resident reviewed (Resident 35). Findings include: Observation of Resident 35 on October 1, 2024, at 10:52 AM revealed several days of beard growth on his face. Resident 35 stated that he had a shower that morning and prefers to be clean shaven. Further interview with Resident 35's family on October 1, 2024, at 12:38 PM revealed that the staff do not shave Resident 35 because the razors were too dull, and they cut his face. Resident 35's family stated that he only gets shaved when he goes to the beautician. Clinical record review for Resident 35 revealed a plan of care developed by the facility to address his activity of daily living deficit initiated on March 6, 2024, noting Resident 35 required extensive to total dependence on staff for personal hygiene. Clinical record review for Resident 35 revealed his most recent MDS (Minimum Data Set, an assessment completed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-04 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to provide the highest practicable care regarding physician ordered pain medications for two of two residents reviewed (Residents 59 and 63) Findings include: Clinical record review for Resident 59 revealed physician orders for the following pain medications: Ordered on March 28, 2024, and discontinued on June 14, 2024, Acetaminophen (Tylenol, for mild pain) 325 milligrams (mg) 2 tablets by mouth (PO) every 6 hours as needed (PRN) for pain, not to exceed 3 grams per 24 hours. Ordered on May 25, 2024, and discontinued on May 28, 2024, Oxycodone (for moderate to severe pain) 5 mg one-half tablet PO every 4 hours PRN for moderate pain 4-6 on a scale of 1-10. Ordered on May 28, 2024, Oxycodone 10 mg PO every 4 hours PRN for pain 5-10. There was no documentation that the facility identified which pain medication staff were to administer for mild, moderate, and/or severe pain parameters or that the facility identified that multiple medications were available for the same pain parameter. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-04 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, clinical record review, and staff interview, it was determined that the facility failed to ensure an environment free from the potential spread of infection for one of one resident reviewed for COVID-19 transmission-based precaution concerns (Residents 218). Findings include: The Infection Control Guidance: SARS-CoV2 https://www.cdc.gov/covid/hcp/infection-control/index.html, last updated June 24, 2024, notes that health care personnel who enter the room of a patient with suspected or confirmed SARS=CoV-2 should adhere to standard precautions and use a NIOSH approved particulate respirator with N95 filters or higher, gown, gloves, and eye protection (i.e., goggles or a face shield that covers the front and sides of the face. Clinical record review for Resident 218 revealed the resident was admitted to the facility on [DATE]. A nursing note dated September 27, 2024, noted the resident's COVID swab results positive. An observation of Resident 218's room on October 1, 2024, at 12:47 PM…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0578 — failed to honor advance directives / code status — isolated
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to establish clear and consistent resident wishes regarding advance directives for one of one resident reviewed (Resident 26). Findings include: A review of Resident 26's clinical record revealed that the facility admitted him on [DATE]. A review of Resident 26's POLST (Physician Orders for Life-Sustaining Treatment, a document for specific medical orders to be honored by health care workers during a medical crisis) form indicated Resident 26's responsible party chose CPR (cardiopulmonary resuscitation). A physician's order dated [DATE], indicated that Resident 26 was a DNR (do not attempt resuscitation). An interview with the Director of Nursing on [DATE], at 2:24 PM confirmed these findings for Resident 26. 28 Pa. Code 201.18(b)(1) Management 28 Pa. Code 201.29(a) Resident rights 28 Pa. Code 211.5(f) Clinical Records

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-09 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to provide a written notice of the facility's bed hold policy to the resident or responsible party for three of eight residents reviewed for hospitalizations (Residents 6, 26, and 65). Findings include: Review of Resident 6's clinical record revealed that she was admitted to the hospital on [DATE], after going to a cardiology appointment. Resident 6 was in the hospital until August 15, 2023. There was no documented evidence in Resident 6's clinical record to indicate that the facility provided her, or her responsible party written information on the facility's bed hold policy. Interview with the Administrator and Director of Nursing on November 9, at 9:00 AM confirmed the above findings for Resident 6. A review of Resident 26's clinical record revealed that the facility sent him to the hospital from [DATE] to 19, 2023. There was no documented evidence in Resident 26's clinical record to indicate that the facility…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-09 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to ensure accurate completion of a resident assessment for two of 24 residents reviewed (Resident 22 and 49). Findings include: Clinical record review for Resident 22 revealed an admission Minimum Data Set Assessment (MDS, an assessment completed at specific intervals by the facility to determine care needs of the resident) dated October 4, 2023, that indicated he was on a ventilator (a machine that is used to push air in and out of the lungs to assist with breathing), while a resident in the facility. Interview with Employee 5, Registered Nurse Assessment Coordinator (RNAC), on November 7, 2023, at 12:52 PM revealed that Resident 22 was not on a ventilator while a resident at the facility and that this was a coding error. The Nursing Home Administrator and Director of Nursing were made aware the MDS coding error related to Resident 22 during a meeting on November 8, 2023, at 11:02 AM. Review of Resident 49's clinical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-11-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, and staff interview, it was determined that the facility failed to provide care, consistent with physician orders, for the administration of supplemental oxygen for one of one resident reviewed for oxygen use (Resident 6). Findings include: Review of Resident 6's clinical record revealed a physician's order dated October 20, 2023, for nursing staff to administer 4 Liters of oxygen per minute via nasal cannula (a tubing that connects the flow of oxygen to the resident's nose) every day and night shift related to her chronic obstructive pulmonary disease. The physician's order indicated that the oxygen may be removed as needed for toileting and bathing. There was no addendum in Resident 6's physician's order to indicate that nursing staff were to change the liter flow of the oxygen based on titration levels. Observation on November 7, 2023, at 9:36 AM revealed Resident 6's oxygen was running at 1.5 liters per minute. Observation on November 7, 2023, at 12:15 PM revealed Resident 6's oxygen was running at 1.5 liters per minute. Observation…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-11-09 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, review of select policies and procedures, and staff interview, it was determined that the facility failed to secure medications and biologicals on one of two nursing units (First Floor Nursing Unit). Findings include: Review of the policy entitled Storage of Medications, last reviewed July 17, 2023, indicates that medications and biologicals are stored safely, securely, and properly, following manufacture's recommendations or those of the supplier. The medication supply is only accessible to licensed personnel. Observation on November 9, 2023, at 9:11 AM revealed the following tubes of biologicals on top of a medication cart: Multiple tubes Triamcinolone cream (a prescription steroid cream used to treat skin diseases) Multiple tubes of Voltaren cream (used to treat arthritic pain) Nystatin powder (a prescription powder used to treat fungal infections) Metronidazole vaginal gel (a prescription medication used to treat vaginal fungal infections) Employee 1, licensed practical nurse, approached the medication cart during the surveyors observations at 9:12 AM, and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-10-04 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, review of select policies and procedures, and staff interview, it was determined that the facility failed to implement a restorative range of motion physical therapy program to maintain range of motion for one of four residents reviewed (Resident 1). Findings include: The policy entitled Restorative Nursing Policies, last reviewed October 2022, indicates that referrals will be made by the appropriate discipline via a restorative therapy referral. It is the responsibility of the restorative nurse to plan, develop, and implement a restorative therapy program to oversee daily operations. Review of Resident 1's clinical record revealed a physician's order for a physical therapy evaluation on July 24, 2023. Resident 1 was on physical therapy caseload from July 24, 2023, until August 25, 2023, at which time Resident 1 was noted to not be progressing in therapy and therapy was then discontinued. Review of the physical therapy Discharge summary dated [DATE], indicated that the physical…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-11-09 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to notify a resident and/or the resident's responsible party in writing of a transfer to the hospital for four of eight residents reviewed (Residents 6, 26, 32, and 65). Findings include: A review of Resident 26's clinical record revealed that the facility transferred him to the hospital from [DATE] to 19, 2023, for a change in condition, and he was admitted . There was no documented evidence to indicate that the facility provided a written notice to Resident 26's responsible party regarding his transfer to the hospital that included the required contents: reason for the transfer, effective date of the transfer, location to which the resident was transferred to, contact and address (mailing and email) information for the Office of the State Long-Term Care Ombudsman, and information (mailing and email address and telephone number) for the agency responsible for the protection and advocacy of individuals with…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$35,909 in federal fines across 1 penalty.

  • $35,909 — penalty dated 2024-12-19

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
JOHNSON, STEVENIndividualW-2 MANAGING EMPLOYEE; CORPORATE DIRECTORsince 05/18/2017
YOST, ROGERIndividualW-2 MANAGING EMPLOYEE; CORPORATE OFFICERsince 08/15/2022
ADROJA, BHARATIndividualCORPORATE DIRECTORsince 01/15/2019
GLUNK, DANIELIndividualCORPORATE DIRECTORsince 05/18/2017
JACKSON GEHRIS, PATRICIAIndividualCORPORATE DIRECTORsince 01/15/2019
LOPATOFSKY, DAVIDIndividualCORPORATE DIRECTORsince 01/15/2019
MARSALA, MIKEIndividualCORPORATE DIRECTORsince 05/11/2022
PATEL, RAJESHIndividualCORPORATE DIRECTORsince 01/15/2019
PEPPERMAN, ANNIndividualCORPORATE DIRECTORsince 05/18/2017
REYNOLDS, RONIndividualCORPORATE OFFICERsince 01/15/2019

CMS files one row per role, so the 12 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$10.6M
Net patient revenuemost recent cost report
+6.8%
Operating marginrevenue minus expenses
$274K
Related-party expense3% of expenses
Who pays — share of resident-days
Medicaid 74%Medicare 5%Other / private 21%

About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $274K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$369per resident / day
operating cost
$11,223per month
≈ monthly operating cost
$396per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in PA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.

Typical monthly cost in Pennsylvania
$11,954/mo
Nursing home (semi-private)
$13,688/mo
Nursing home (private)
$6,480/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395031. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-09-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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