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Milton Rehabilitation And Nursing Center

743 Mahoning Street, Milton, PA 17847 · For profit - Corporation · 138 certified beds · (570) 742-2681 Medicare & Medicaid certified

Call the home — (570) 742-2681 Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse-prevention, restraint, or reporting citation — no harm found (F0607) — cited Dec 2023Behavioral-health or dementia-care citation — no harm found (F0744)
Insights

The public record raises real questions here. Weigh the concerns below carefully.

In its favor
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0607) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • a high number of inspection citations overall (38) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its independent health-inspection rating is low (2/5)
  • its payroll-based staffing rating is low (2/5)
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 2 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
★★★★ 4/5 CMS · Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
Geisinger0.9 mi
155 S Arch St · (570) 742-2655 · Call to confirm hours
Pharmacy
37 Mahoning St · (570) 742-3091 · Call to confirm hours
Grocery
555 Mahoning St · (570) 742-9184 · Call to confirm hours
Park
Hepburn Street · Typically dawn to dusk
Place of worship
1125 Mahoning St · (570) 742-4601

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 4 of 5
Short-stay residentsrehab / post-hospital 1 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.5%16.8%15.4%better
Long-stay residents who lose too much weight7.8%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.2%0.7%0.9%better
Long-stay residents with a urinary tract infection0.7%1.5%2.0%better
Long-stay residents with depressive symptoms0.7%10.8%6.5%better
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury3.5%3.1%3.3%typical
Long-stay residents whose ability to walk worsened7.4%17.0%16.1%better
Long-stay residents on antianxiety or hypnotic medication18.8%20.0%18.9%typical
Long-stay residents given the seasonal flu vaccine85.2%93.5%95.3%worse
Long-stay residents with pressure ulcers5.2%4.8%4.7%typical
Long-stay residents with worsening bladder/bowel control24.6%25.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table16.3%17.7%17.1%typical
Short-stay residents who newly got an antipsychotic medication2.3%1.4%1.4%worse
Short-stay residents given the seasonal flu vaccine53.6%68.7%79.4%worse
Short-stay residents rehospitalized after admission29.9%22.5%22.6%worse
Short-stay residents with an outpatient ER visit11.8%9.5%12.0%typical
Long-stay hospitalizations per 1,000 resident days2.521.621.67worse
Long-stay outpatient ER visits per 1,000 resident days2.411.181.80worse

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

40.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 45 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

40.4%U.S. median 51.5%
Got home and stayed home
10.1%U.S. median 10.7%
Went back to hospital
41.3%U.S. median 56.6%
Met the expected recovery
0.35U.S. median 0.31
Therapy hours / resident / day
0.13hours / resident / day
Physical therapy
0.18hours / resident / day
Occupational therapy
0.05hours / resident / day
Speech therapy

Met the expected recovery: 41.3% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 46 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.35 therapist hours per resident per day in 2026Q1 — more than 60% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 16% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF40.4%CMS range 28.5–57.551.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF10.1%CMS range 7.1–13.910.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge41.3%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge37.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge32.6%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay1.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened1.6%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.9%CMS range 3.8–13.97.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.101.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.46
RN hours/ resident / day
0.98
LPN hours/ resident / day
1.92
Aide hours/ resident / day
3.37
Total nurse hours/ resident / day
0.36
RN hoursweekends
50.9%
Total nursing turnover
40.0%
RN turnover

How full it usually is: this home is certified for 138 beds and averages 123.8 residents a day — about 90% occupied, or roughly 14 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.37 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.46 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.92 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 3.15 hrs/resident/day on weekends vs 3.46 on weekdays — 9% thinner on weekends. RN hours go from 0.50 to 0.36 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 51% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

9
deficiencies at the latest standard inspection (2024-11-06)
14
at the previous standard inspection (2023-12-15)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

38 citations, most serious first. The 10 most serious are shown; the remaining 28 are one tap away and print in full.

  • Potential for harm · E2026-03-15 · tag F0580 — failed to tell family and doctor about changes — pattern
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, clinical records, and staff interviews, it was determined that the facility failed to notify the resident representative/responsible party of changes in condition or care for three of seven residents reviewed (Resident R1, R2, and R3).Findings include: Review of the facility policy, Change in Condition dated 6/1/25, indicated, The facility shall notify the resident, his or her attending physician, and representative of changes in theresident's medical/mental condition and/or status. Review of the clinical record indicated Resident R1 was admitted to the facility on [DATE]. Review of the Minimum Data Set (MDS, periodic assessment of resident care needs dated 12/13/25, included diagnoses of high blood pressure, dementia (a group of symptoms that affects memory, thinking and interferes with daily life), and traumatic brain injury (a disruption in the normal function of the brain). Review of Section C: Cognitive Patterns, indicated that Resident R1 had severe cognitive impairment.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-03-28 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, observation, and resident and staff interview, it was determined that the facility failed to accommodate resident needs regarding the accessibility of a call bell for three of six residents reviewed (Resident 1, 2, and 3). Findings include Clinical record review for Resident 1 revealed a diagnosis list that included the following: dementia (general term to describe a group of symptoms related to loss of memory, judgment, language, complex motor skills, and other intellectual function, caused by the permanent damage or death of the brain's nerve cells), difficulty in walking, generalized muscle weakness, unsteadiness on feet, need for assistance for personal care, muscle wasting and atrophy (decrease in size or wasting away), abnormal posture, and a cataract (a cloudy area in the lens of the eye that may impact vision). Review of the current care plan for Resident 1 revealed an activities of daily living (ADL) self-care performance deficit related to decreased physical ability, generalized weakness, blindness, and unsteadiness on feet. An intervention…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-11-06 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, it was determined the facility failed to store food and maintain food service equipment in a safe and sanitary manner and prevent the potential for food borne illness in the facility's main kitchen. Findings include: Observation of the facility's main kitchen on November 3, 2024, at 8:52 AM revealed the following: The right side of the food steamer was covered in dried food splatter. The flooring under the steamer and the two-door cooler and stove area beside it contained a buildup of dirt, dried food, and debris. Several potholders lying on tables and the meal service area were blackened and stained. Dust and debris were observed on the shelves where food products were stored in the dry storage area. A set of plastic risers was observed on the floor in the dry storage area with a carboard box of plastic lids and a box of food thickener sitting on it. The risers had a buildup of crumbs and debris in the crevices of the riser. A small fabric cooler lunch bag was observed inverted lying on top of the cardboard box of plastic lids with the lid…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-06 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, observation, and staff interview, it was determined that the facility failed to provide the highest practicable care regarding physician ordered weights for three of nine residents reviewed (Residents 22, 51, and 84) and appropriate positioning for meals for one of nine residents reviewed for nutritional concerns (Resident 105). Findings include: Clinical record review for Resident 84 revealed a diagnoses list that included severe protein-calorie malnutrition. Review of the current care plan for Resident 84 revealed the resident has a potential nutrition problem for risk of malnutrition. The goal listed in the care plan for Resident 84 included maintaining adequate nutritional status as evidenced by maintaining weight, no signs/symptoms of malnutrition, consuming at least 60 percent of meals daily, and a target date listed as November 4, 2024. Review of the most recent weights for Resident 84 were documented as: September 7, 2024: 161 pounds (lbs) October 7, 2024: 149.3 lbs (an 11.69 pound weight loss) October 8, 2024: 153 lbs A weight change note…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-06 · tag F0791 — failed to provide routine dental services — pattern
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, and staff and resident interview, it was determined that the facility failed to provide dental services to meet the needs of residents for three of four residents reviewed (Residents 36, 46, and 63). Findings include: Clinical record review for Resident 63 revealed that the dentist saw them on June 14, 2023, and indicated that if Resident 63 experienced any intra-oral (inside mouth) pain or swelling, please refer to an oral surgeon for extractions as needed. On July 9, 2024, at 12:30 PM facility staff identified that they had right mandible (jaw) swelling. Resident 63 indicated a bad tooth concern. Staff visualized a molar with a large filling that was broken away from the filling and notified their physician. Resident 63's physician ordered Clindamycin (an antibiotic) 450 milligrams by mouth (PO) three times a day (TID) for one week for an infected tooth. Resident 63 saw the dentist again on July 18, 2024, who noted increased mouth pain and swelling. The dentist referred Resident 63 to an oral surgeon for x-rays and extraction of any teeth with less…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0550 — failed to protect resident dignity and rights — isolated
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and resident and staff interview, it was determined that the facility failed to ensure that care and services were provided in a manner that enhanced resident dignity for one of 24 residents sampled (Resident 57). Findings include: Observation on November 3, 2024, at 10:19 AM revealed Resident 57 was wheeling himself down the hallway with his uncovered catheter bag hanging full of urine under his wheelchair. Observation on November 3, 2024, at 11:52 AM revealed Resident 57 was participating in an activity in the activity room with his uncovered catheter bag hanging full of urine under his wheelchair. Observation on November 3, 2024, at 2:03 PM revealed Resident 57 was in the hallway outside of his room with his uncovered catheter bag full of urine under his wheelchair. Interview with Resident 57 on November 5, 2024, at 10:54 AM confirmed the facility placed the catheter bag covering on November 4, 2024, after the surveyor's discussion with Resident 57. The surveyor reviewed the above findings during a meeting with the Director of Nursing on November 5, 2024, at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-06 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interview, it was determined that the facility failed to provide a clean, comfortable, homelike environment on one of two nursing units (West Side Nursing Unit). Findings include: Observation on November 6, 2024, at 9:00 AM of the [NAME] Side Nursing Unit revealed the following: A white air unit on the ceiling in the resident hallway adjacent to the nurse's station had a significant build-up of a black-colored substance on the interior vents. Observation on November 6, 2024, at 9:15 AM of the [NAME] Side Nursing Unit shower room revealed the following: A resident lift in the shower room had a significant accumulation of debris on the standing pad of the unit. The canvas storage bag attached to the lift had an extensive build-up of debris in the bag that included the following: two large pill-like objects that were partially dissolved, an open and unrolled elastic bandage, an exam glove, a crushed plastic disposable cup, and various other unidentified dirt and debris in the bottom of the canvas bag. The resident shower stall contained black colored…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-06 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to ensure assessments accurately reflected residents' status for four of 24 residents reviewed (Residents 63, 84, 113, and 115). Findings include: Clinical record review for Resident 84 revealed a quarterly MDS (Minimum Data Set, an assessment tool completed at specific intervals to determine resident care needs) dated August 26, 2024, in which facility staff assessed the resident as receiving insulin during the last seven days in the assessment period. Further clinical record review revealed no evidence that Resident 84 received insulin during the assessment period for the MDS noted above. An interview with Employee 4, registered nurse assessment coordinator, on November 5, 2024, at 9:44 AM confirmed that Resident 84 did not receive insulin as indicated during the assessment period. Clinical record review for Resident 63 revealed that on July 9, 2024, at 12:30 PM facility staff identified that they had right mandible…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-06 · tag F0677 — failed to help fully-dependent residents with daily care — isolated
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and resident and staff interview, it was determined that the facility failed to provide bathing support for a resident requiring staff assistance for one of two residents sampled for activities of daily living (Resident 57). Findings include: Interview with Resident 57 on November 3, 2024, at 11:50 AM revealed that the facility admitted him on August 29, 2024. Resident 57 stated that he did not get a shower for his first month in the facility. Clinical record review for Resident 57 revealed his admission MDS (Minimum Data Set, an assessment completed at specific interval to determine care needs) dated September 5, 2024, noted staff assessed him as requiring partial/moderate assistance (helper does less than half the effort. Helper lifts, holds, or supports trunk or limbs, but provides less than half the effort) for bathing. Further review of Resident 57's clinical record revealed diagnoses including spina bifida and paraplegia. Clinical record for Resident 57 revealed his preference for bathing is to receive a shower on Mondays and Thursdays. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-06 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to identify triggers related to a resident's diagnosis of Post-Traumatic Stress Disorder, to provide culturally, competent, trauma-informed care, and to eliminate or mitigate re-traumatization for one of two residents reviewed for mood/behavior (Resident 25). Findings include: Clinical record review revealed the facility admitted Resident 25 on August 24, 2024, with a diagnosis of chronic Post Traumatic Stress Disorder (PTSD, a mental and behavioral disorder that develops related to a terrifying event). A review of Resident 25's plan of care revealed a care plan was added addressing Resident 25's history of trauma until September 24, 2024, one month after the resident's admission, and only indicated the resident had the potential for ineffective coping related to stress from a traumatic event of complications during childbirth. Further review of Resident 25's clinical record contained no evidence the facility collaborated with the resident, and as appropriate, the resident's family,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 28 citations
  • Potential for harm · D2024-11-06 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, it was determined that the facility failed to properly secure and account for resident medications and biologicals on one of two nursing units (West Side Nursing Unit). Findings include: Observation on November 6, 2024, at 8:45 AM during the resident medication pass with Employee 2, licensed practical nurse, revealed a clear medication cup in the top drawer of the medication cart. The cup contained three pills: two round, brown-colored pills and a smaller pink colored one. The medication cup contained no labels, and it was unclear on the identity of the pills. A concurrent interview with Employee 2 revealed that it was unknown how long the cup of pills was in the cart because they were there when the employee started the shift. Further observation of the medication cart revealed three unsecured pills in the bottom drawer of the cart. One pill was a half of a smaller round white colored pill, another was a pink colored oblong tablet, and the third was a round white colored pill. A concurrent interview with Employee 2 revealed it was unknown…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-15 · tag F0584 — failed to keep a safe, clean, comfortable home — pattern
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, it was determined that the facility failed to provide a clean, comfortable, home-like environment on two of two nursing units (East Nursing Unit and [NAME] Nursing Unit; Residents 4, 7, 25, 52, 99, and 110). Findings include: Observation of a storage room with various respiratory equipment and tube feedings with the title Coat Rack on the door located on the East Side Nursing Unit on December 13, 2023, at 12:54 PM revealed: a green lidded bowl on top of a water heater that held contents, which were covered in a white, fuzzy, mold-like substance, a large plastic fountain drink cup with a straw in the lid discarded under the rack that held tube feedings, a balled-up surgical mask on a shelf holding respiratory supplies, and half a 12-ounce can of soda on a shelf next to exam gloves. These findings were reviewed with Employee 10, a licensed practical nurse, on December 13, 2023, at 1:10 PM. Observation of a shower/bathroom located next to the nutrition room on the East Nursing Unit on December 13, 2023, at 1:14 PM revealed the following: a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-15 · tag F0695 — failed to provide proper breathing / tracheostomy care — pattern
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, and staff interview, it was determined that the facility failed to provide appropriate respiratory care and services for five of five residents reviewed (Residents 6, 25, 29, 44, and 69). Findings include: According to the American Association for Respiratory Care proper cleansing of respiratory (nebulizer) equipment reduces infection risk. The longer a dirty nebulizer sits and is allowed to dry, the harder it is to clean thoroughly. Parts of the aerosol drug delivery device should be rinsed and then washed with soap and hot water after each treatment. Once completely dry, store the nebulizer cup and mouthpiece in a zip-lock bag. Clinical record review for Resident 44 revealed a current physician's order for staff to administer Albuterol Sulfate nebulizer solution 0.083% one vial inhale orally via nebulizer every 6 hours as needed for wheezing or shortness of breath. Observation of Resident 44's bedside stand on December 12, 2023, at 11:23 AM and December 13, 2023, at 10:22 AM revealed that there was a nebulizer machine with nebulizer…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-12-15 · tag F0759 — failed to keep medication error rate low — pattern
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of select facility policies, observation, clinical record review, and staff interview, it was determined that the facility failed to ensure a medication error rate below five percent (Residents 17 and 52). Findings include: The facility's medication error rate was 15.15 percent based on 33 medication opportunities with two medication errors. The facility policy entitled, Administering Medications, last reviewed without changes on October 13, 2023, revealed that medications must be administered in accordance with physician orders. The individual administering the medication must check the label to verify the right medication, right dosage, right time, and the right method of administration before giving the medication. Observation of a medication administration pass on December 12, 2023, at 8:42 AM revealed Employee 1, licensed practical nurse, preparing to administer Spiriva (treats breathing disorders) one capsule to inhale orally, Fenofibrate (treats high cholesterol) 145 mg (milligrams), Raloxifene (treats osteoporosis) 60 mg, and Ditropan XL (treats overactive…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-12-15 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation and staff interview, it was determined that the facility failed to store food in a manner to prevent the potential spread of foodborne illness in the main kitchen and one of two nursing units (East Nursing Unit). Findings include: Observation of the facility's kitchen on December 12, 2023, at 10:11 AM revealed Employees 3 and 4, dietary aides, were utilizing the dishwasher to clean breakfast dishes. Concurrent observation of the dishwasher gauges revealed that the wash temperature was 110 degrees Fahrenheit, and the final rinse temperature was 142 degrees Fahrenheit. There was no sanitizing agent connected to the dishwasher. Employee 5, dietary manager, acknowledged the low wash and rinse temperatures on the dishwasher and began cleaning out the three-tiered sink to hand wash dishes. She indicated that the concern was identified that morning and a contractor was onsite to fix the hot water boiler currently. Employees 3 and 4 did not identify the low water temperatures and that the facility's dishes were not being sanitized by high temperatures prior to being…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-15 · tag F0607 — failed to have anti-abuse policies — isolated
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of employee personnel records, select facility policy review, and staff interview, it was determined that the facility failed to adequately implement its established abuse prohibition policy for two of five employees reviewed (Employees 7 and 8). Findings include: In accordance with Act 13 Elder Abuse Mandatory Reporting and Act 169 Criminal Background Checks, nursing facilities are required to obtain a criminal background check on all newly hired employees. Facilities are required to obtain the Pennsylvania State Police background check within 30 days of hire on all prospective employees. The policy entitled Abuse last reviewed October 13, 2023, indicates that a criminal background check will be conducted on all prospective employees. A significant finding on the background check will result in denied employment consistent with the criminal background check policy in accordance with State and Federal Regulation. The policy entitled Pre-Employment Criminal Background Screening last reviewed on July 5, 2023, indicates that continued employment depends on successful…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-15 · tag F0641 — isolated
    Ensure each resident receives an accurate assessment.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to ensure assessments accurately reflected resident status for two of 23 residents reviewed (Residents 12 and 58). Findings include: Clinical record review for Resident 58 revealed the resident was admitted to the facility on [DATE]. An admission MDS (Minimum Data Set, an assessment tool completed at specific intervals to determine resident care needs) for Resident 58 dated September 24, 2023, noted the facility staff assessed the resident as receiving an anticoagulant six days in the assessment period. Further clinical record review revealed no evidence that Resident 58 received an anticoagulant during the assessment period for the MDS noted above. An interview with Employee 11, the Registered Nurse Assessment Coordinator, on December 14, 2023, at 11:09 AM confirmed that Resident 58 did not receive an anticoagulant. The above information was reviewed in a meeting with the Nursing Home Administrator and Director of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-15 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of select facility policy and procedures, clinical record review, and staff interview, it was determined that the facility failed to maintain an acceptable parameter of nutritional status for one of six residents reviewed for nutrition concerns (Resident 58). Findings include: The policy entitled Weight Assessment and Intervention Policy, last reviewed without changes on October 13, 2023, revealed that, Any weight change of greater than or less than five pounds within 30 days will be retaken for confirmation. A significant weight change is defined as: more or less than five percent within 30 days, and more or less than 10 percent within six months. The policy further noted that if the weight loss meets the definition of significant then the dietitian should discuss with the interdisciplinary team and make recommendations. The policy noted the dietitian will also review the monthly weights by the 10th of the month to follow individual weight trends over time. Negative trends will be assessed and addressed by the dietitian whether the definition of significant weight…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-15 · tag F0697 — failed to manage pain — isolated
    Provide safe, appropriate pain management for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policies, clinical record review, and staff interview, it was determined that the facility failed to provide the highest practicable care regarding physician ordered pain medications for one of three resident reviewed (Resident 83). Findings include: The facility policy entitled, Administering Pain Medications, last reviewed without changes on October 13, 2023, revealed that the facility will assess a resident's level of pain prior to administering non-narcotic or narcotic analgesics. Staff will follow the medication administration per the physician's order and utilize standardized pain assessment tools including the 10-point pain intensity scale. The facility policy did not identify what mild, moderate, and/or severe pain was per the 10-point pain intensity scale. Review of Physiopedia's and Wikipedia's definition of the numeric pain rating scale (parameters) from zero to 10 indicated that no pain was identified as zero, mild pain was identified as one to three, moderate pain was identified as four to six, and severe pain was identified as seven to 10.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-15 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff and resident interview, it was determined that the facility failed to identify triggers related to a resident's diagnosis of Post-Traumatic Stress Disorder, to provide culturally, competent, trauma-informed care, and to eliminate or mitigate re-traumatization for one of five residents reviewed for mood/behavior (Resident 18). Findings include: Clinical record review for Resident 18 revealed a diagnosis of Chronic Post Traumatic Stress Disorder (PTSD, a mental and behavioral disorder that develops related to a terrifying event) since admission on [DATE]. During an interview with Resident 18 related to her diagnosis of PTSD on December 12, 2023, at 10:47 AM revealed that she did not want to discuss her triggers, she stated that she has talked to a professional about it. A review of Resident 18's most recent quarterly minimum data set (MDS, an assessment completed by the facility at intervals to determine care needs) assessment, dated September 1, 2023, indicated PTSD was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-15 · tag F0744 — failed to care for residents with dementia — isolated
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to develop and implement an individualized person-centered care plan to address dementia and cognitive loss displayed by one of one resident reviewed (Resident 52). Findings include: Clinical record review for Resident 52 revealed the facility admitted her on May 4, 2022, with a diagnosis including Dementia (loss of memory, language, problem-solving, and other thinking abilities that interfere with daily life). A review of Resident 52's most recent annual Minimum Data Set Assessment (MDS, a form completed at specific intervals to determine care needs) dated March 1, 2023, indicated that the facility assessed Resident 52 as having a diagnosis of dementia. The facility determined that a care plan for dementia and cognitive loss would be developed. A review of Resident 52's care plan revealed that there was no indication that the facility had developed and implemented a person-centered care plan to address the resident's dementia and cognitive loss. The findings were reviewed with the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-15 · tag F0791 — failed to provide routine dental services — isolated
    Provide or obtain dental services for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and resident and staff interview, it was determined that the facility failed to assist a resident to obtain routine dental services for one of two residents reviewed for dental concerns (Resident 18). Findings include: Interview with Resident 18 on December 12, 2023, at 12:46 PM revealed that she could not remember when she last saw the dentist. Clinical record review for Resident 18 revealed that the facility admitted her on October 1, 2020, with payment sources that included the state Medicaid benefit. Further review of Resident 18's clinical record revealed she last saw the dentist on March 2, 2023. A review of this progress note revealed that Resident 18 was scheduled for her next visit for prophylactic dental cleaning on July 27, 2023. Further review of the progress note revealed Resident 18's oral condition would benefit from Peridex (medication used to treat swelling, redness, and bleeding gums), and daily use of high-concentrate fluoride toothpaste, noting that the facility should consult Resident 18's physician regarding these…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-15 · tag F0840 — isolated
    Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed clinical record review and staff interview, it was determined that the facility failed to provide and arrange appointments for outside services for one of 24 residents reviewed (Resident 115). Findings include: Review of Resident 115's closed clinical record revealed that the facility admitted her on October 19, 2023. A review of Resident 115's hospital Discharge summary dated [DATE], indicated that the hospital prescheduled Resident 115 for a follow up with her neurologist to be completed October 24, 2023, at 1:30 PM. There was no documented evidence in Resident 115's closed clinical record to indicate that the facility acknowledged the follow up appointment for Resident 115's neurologist or planned arrangements for Resident 115 to attend the appointment. There was also no documented evidence to indicate the facility rescheduled or cancelled Resident 115's appointment with her neurologist. Interview with the Administrator on December 14, 2023, at 10:05 AM confirmed the above findings for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-12-15 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, and staff interview, it was determined that the facility failed to ensure an environment free from the potential spread of infection regarding transmission-based precautions and linen containment on one of two nursing units (East Nursing Unit, Resident 110). Findings include: Nursing documentation for Resident 110 dated December 4, 2023, at 11:19 AM revealed the resident was on isolation precautions for Methicillin-resistant Staphylococcus aureus (MRSA; a bacteria that infects the body and is resistant to certain antibiotics). Review of the current physician orders for Resident 110 revealed the resident was on contact precautions (transmission based precautions that requires additional personal protection equipment such as a gown and gloves to avoid direct or indirect contact with a resident and/or their environment to prevent the spread of infection) due to MRSA. Observation of Resident 110's room on December 13, 2023, at 11:48 AM and again at 1:00 PM revealed a sign on the door that indicated the resident was on contact isolation.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-12-15 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of select facility policies and procedures, clinical record review, and staff interview, it was determined that the facility failed to ensure a resident received the pneumococcal immunization for one of five residents reviewed for immunization concerns (Resident 107). Findings include: Review of the policy entitled Influenza and Pneumococcal Immunizations, last reviewed without changes on October 13, 2023, revealed that the facility will provide pneumococcal immunizations to minimize the risk of residents acquiring, transmitting, or experiencing complications from pneumococcal disease. Review of the immunizations for Resident 107 revealed no evidence of a pneumococcal immunization for the resident who was admitted to the facility on [DATE]. An interview with Employee 12, Infection Preventionist, on December 15, 2023, at 12:05 PM revealed that Resident 107 did not receive and was not offered a pneumococcal immunization by the facility. Further review of Resident 107's clinical record revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-10 · tag F0677 — failed to help fully-dependent residents with daily care — pattern
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and resident and staff interview, it was determined the facility failed to provide activities of daily living assistance for resident's dependent on staff assistance for three of four residents reviewed for activity of daily living concerns (Residents 35, 37, and 162). Findings include: During an interview with Resident 35 on January 3, 2023, at 12:03 PM the resident reported that he prefers bed baths. He reported that he is not always washed up, and sometimes the agency staff do not wash him or give him a bed bath until 12:00 PM or 1:00 PM, and some agency staff give him a washcloth and they don't use a wash basin with soap and water. He reported the reason being is that staff are too busy. Review of Resident 35's quarterly MDS (Minimum Data Set, an assessment tool completed at specific intervals to determine resident care needs) dated November 16, 2022, documentation revealed that he required extensive assistance from staff for bathing. Review of Resident 35's task documentation for bathing from November 1 through November 30, 2022, revealed the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-01-10 · tag F0684 — failed to provide proper treatment and quality of care — pattern
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, select facility policy review, and staff interview, it was determined that the facility failed to provide the highest practicable care regarding physician ordered interventions for one of 23 residents reviewed (Resident 59), assessment and treatments of non-pressure wounds for one of three residents reviewed (Resident 48), and glucose monitoring and insulin administration for two of three residents reviewed (Residents 35 and 48). Findings include: A review of the current physician orders for Resident 59 revealed an order dated September 12, 2022, that instructed staff to utilize geri-sleeves (a type of sleeve worn to help protect the arms from injuries) and to remove for hygiene and when soiled. A review of the current care plan for Resident 59 revealed the resident has a potential for skin breakdown. An intervention included geri-sleeves as ordered. Observation of Resident 59 on January 3, 2023, at 11:07 AM revealed the resident was sitting in a wheelchair in his room. The resident was wearing a short-sleeved shirt with no noted geri-sleeves. A…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-10 · tag F0688 — failed to keep residents mobile / prevent decline — pattern
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of select facility policies, clinical record review, and staff interview, it was determined that the facility failed to provide physician ordered services to maintain a resident's range of motion for two of four residents reviewed (Residents 43 and 57). Findings include: Review of the facility policy entitled, Restorative Nursing, last reviewed without changes on December 12, 2022, revealed that the facility will provide a restorative nursing program with interventions that promote the resident's ability to adapt and adjust to living as independently. The restorative program is found in the clinical record and care plan. The restorative record is initialed as programs are completed daily. Clinical record review for Resident 43 revealed that therapy staff discharged her on December 21, 2022, with recommendations for her to utilize a left elbow extension splint from breakfast time and doff (remove) at lunch time. A current physician's order for her to utilize a left elbow extension splint from breakfast time and doff at lunch time as needed (PRN), not daily per…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-01-10 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — pattern
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff and resident interview, it was determined that the facility failed to implement interventions to care for and monitor a resident's urinary catheter for one of three residents reviewed (Resident 162) and care for and monitor a resident's colostomy for one of two residents reviewed (Resident 162). Findings include: Clinical record review for Resident 162 revealed that he was admitted on [DATE], with a urinary catheter and colostomy (a surgical opening in the abdominal wall to remove fecal material from the large or small bowel). Review of Resident 162's task interventions (an action intended to improve the resident's health and comfort) revealed that staff was to provide ileostomy (a surgical opening in the abdominal wall to remove fecal material from the small bowel) care. Empty bag and clean as needed on day, evening, and night shift. Review of Resident 162's December 2022 and January 2023 task documentation revealed that staff did not provide ileostomy care to Resident…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-10 · tag F0625 — isolated
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to ensure that the resident and/or their responsible party received written notice of the facility bed hold policy at the time of transfer for two of 11 residents reviewed for hospitalization concerns (Residents 68 and 92). Findings include: Clinical record review for Resident 68 revealed nursing documentation dated November 24, 2022, at 1:14 PM that indicated the resident was more lethargic. The physician assistant was notified, and new orders were received to send Resident 68 to the emergency room. He was admitted to the hospital for hypercarbia (an increase in carbon dioxide in the blood stream) related to his lung function. Resident 68's clinical record did not contain evidence that the facility provided a written copy of the facility's bed hold policy to Resident 68's responsible party when he was transferred to the hospital on November 24, 2022. Interview with the Nursing Home Administrator and the Director of Nursing on January 5, 2023, at 2:30 PM confirmed that the facility failed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-10 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and resident and staff interview, it was determined that the facility failed to promote resident involvement with care plan development for one of one resident reviewed (Resident 48). Findings include: During an interview with Resident 48 on January 4, 2023, at 9:16 AM revealed that the resident received letters concerning the date of his care plan conferences and would have liked to attend conferences about his care. Resident 48 reported that he did not attend because he assumed that they would be held in his room because he is dependent on staff to get out of bed. He reported that he did not know where the conferences were held, and no one came to get him. Clinical record review for Resident 48 revealed he had a quarterly MDS (Minimum Data Set, an assessment tool completed at specific intervals to determine resident care needs) assessment on August 23, 2022, and an annual MDS assessment on November 2, 2022. MDS documentation dated November 2, 2022, revealed that the resident had a BIMS (BIMS, Brief Interview for Mental Status, assessment that scores…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-10 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, clinical record review, and resident and staff interview, it was determined that the facility failed to provide the highest practicable care to promote optimal pressure ulcer healing for one of six residents reviewed for pressure ulcer concerns (Resident 35). Findings include: Interview with Resident 35 on January 3, 2023, at 12:05 PM revealed that he developed a pressure ulcer of his lower back at a hospital before admission to the nursing facility. He reported that it is improving but the dressing changes are done too close together at times. Resident 35 reported his admission date as May 19, 2022. Review of a late entry skin/wound progress note by a nurse practitioner dated May 26, 2022, at 10:15 AM assessed Resident 35 as having a Stage IV (full thickness skin and tissue loss with exposed or directly felt fascia, muscle, tendon, ligament, cartilage, or bone in the ulcer) sacral (low back) pressure ulcer that measured 32 cm (centimeter) length by 5 cm width by 2.5 cm depth. Review of the most recent wound evaluation dated December 14, 2022, by the wound care…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-10 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolated
    Provide safe and appropriate respiratory care for a resident when needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review, observation, and staff interview, it was determined that the facility failed to administer supplemental oxygen consistent with professional standards of practice for three of six residents reviewed (Residents 26, 36, and 94) and failed to store supplemental oxygen equipment per professional standards of practice for two of six residents reviewed (Residents 26 and 36). Findings include: According to the American Association for Respiratory Care proper cleansing of respiratory (nebulizer) equipment reduces infection risk. The longer a dirty nebulizer sits and is allowed to dry, the harder it is to clean thoroughly. Parts of the aerosol drug delivery device should be rinsed and then washed with soap and hot water after each treatment. Once completely dry, store the nebulizer cup and mouthpiece in a zip lock bag. Clinical record review for Resident 26 revealed a diagnoses list that included chronic respiratory failure with hypoxia (blue discoloration of the skin that may result from poor oxygenation), chronic obstructive pulmonary disease (COPD, chronic…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-10 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on clinical record review and staff interview, it was determined that the facility failed to provide care consistent with professional standards of practice, for a resident who required dialysis services for one of one resident reviewed for dialysis concerns (Resident 26). Findings include: Clinical record review for Resident 26 revealed a diagnoses list that included dependence on renal dialysis (requires a machine that performs a basic function of the kidney by cleansing the blood of impurities). A current care plan for Resident 26 indicated the resident needs hemodialysis related to renal failure. The care plan noted the resident received hemodialysis three times a week at a dialysis center. A review of the current physician orders for Resident 26 revealed no orders related to the assessment of the resident's left arm fistula (surgically created connection between an artery and a vein to provide an access for hemodialysis). A review of the dialysis paperwork for Resident 26 from the most recent dialysis center visits revealed the resident's left arm fistula was being…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-10 · tag F0730 — isolated
    Observe each nurse aide's job performance and give regular training.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on review of staff education records and staff interview, it was determined that the facility failed to ensure 12 hours of nurse aide in-service education was achieved for one of three employees reviewed (Employee 2). Findings include: Review of staff education records revealed that Employee 2, nurse aide, only completed 3.5 hours of training for the year 2022. Interview with the Nursing Home Administrator on January 6, 2023, at 8:30 AM confirmed the above findings for Employee 2. 483.35(d)(7) Nurse Aide Perform Review-12 Hr/yr In-Service Previously cited 1/21/22 28 Pa. Code 201.20(a)(c) Staff development

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-01-10 · tag F0808 — failed to follow doctor-ordered diets — isolated
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and resident and staff interview, it was determined that the facility failed to provide a physician ordered therapeutic diet for one of 23 residents reviewed (Resident 26) Findings include: Clinical record review for Resident 26 revealed a diagnoses list that included type two diabetes (high blood sugar caused by an insufficient production of insulin), morbid obesity, moderate protein-calorie malnutrition, nutritional anemia (deficiency of blood cells caused by diet), hemodialysis (a machine that performs a basic function of the kidney by cleansing the blood of impurities) and hyperglycemia (high blood sugar). A current care plan for Resident 26 indicated the resident had a nutritional problem related to morbid obesity, history of hyperkalemia (high potassium levels), end-stage renal disease (an advanced state of kidney disease), open areas, heart failure, and is on a therapeutic diet. The care plan instructed staff to provide and serve the diet as ordered and for the registered…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-01-10 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of select facility policies and procedures, clinical record review, and responsible party and staff interviews, it was determined that the facility failed to implement an infection control program to prevent the potential spread of infection for one of one resident reviewed (Resident 9). Findings include: The facility policy entitled, Scabies, last reviewed without changes on December 12, 2022, indicated that the purpose is to use treat and prevent the spread of scabies (a contagious itchy skin condition caused by a tiny burrowing mite) to other residents, staff, and visitors. The policy indicated that residents suspected of or diagnosed with scabies should follow contact precautions (interventions implemented when a resident has a type of bacteria, virus, skin issue, or sore that can be spread to someone else if that person touches the infected individual or surfaces or equipment near the infected person) for a period of 24 hours after the last treatment. Cleaning protocols for day one for the resident's environment included to wash the cubicle curtain, remove all…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • No harm found · B2023-01-10 · tag F0623 — pattern
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff and resident interview, it was determined that the facility failed to notify a resident and responsible party in writing of a transfer to the hospital for four of 11 residents reviewed (Residents 68, 95, 7, and 92). Findings include: Clinical record review for Resident 68 revealed that he was transferred to the hospital and admitted on [DATE], for acute respiratory failure. There was no evidence a written notice of transfer was provided or mailed to the responsible party, which included the required components listed below: The specific reason for the transfer or discharge The effective date of the transfer or discharge The location to which the resident is to be transferred or discharged An explanation of the right to appeal to the State The name, address (mail and email), and telephone number of the State entity, which receives appeal hearing requests Information on how to request an appeal hearing Information on obtaining assistance in completing and submitting the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleShareSince
KUSTER, LESLIEIndividual5% OR GREATER INDIRECT OWNERSHIP INTEREST; MANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF60%since 06/01/2025
EPSTEIN, JOELIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 06/01/2025
PASSI, VIKASIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025
WAGNER, AMYIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025
CRESTVIEW 360 HOLDINGS LLCOrganizationADP OF THE SNFsince 06/01/2025
CRESTVIEW 720 TRUSTOrganizationADP OF THE SNFsince 06/01/2025
FOCUS HEALTH NETWORK LLCOrganizationADP OF THE SNFsince 06/01/2025
PA8 MASTER TENANT LLCOrganizationADP OF THE SNFsince 10/08/2025
BLEIER, JONATHANIndividualADP OF THE SNFsince 06/01/2025
BLEIER, SORAHIndividualADP OF THE SNFsince 06/01/2025

CMS files one row per role, so the 18 rows in the source record cover these 10 parties — each is shown once here with every role it holds. Nothing is omitted.

4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$11.9M
Net patient revenuemost recent cost report
-5.3%
Operating marginrevenue minus expenses
$359K
Related-party expense3% of expenses
Who pays — share of resident-days
Medicaid 82%Medicare 5%Other / private 13%

About 82% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $359K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$304per resident / day
operating cost
$9,249per month
≈ monthly operating cost
$289per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in PA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.

Typical monthly cost in Pennsylvania
$11,954/mo
Nursing home (semi-private)
$13,688/mo
Nursing home (private)
$6,480/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395570. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2024-11-06, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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