Kadima Rehabilitation & Nursing At Palmyra
341 North Railroad St, Palmyra, PA 17078 · For profit - Limited Liability company · 39 certified beds · (717) 838-3011 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
- it’s on the federal Special Focus watch list for a persistent pattern of problems
- it has citations for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0604, F0607, F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- it has a citation for mishandling residents’ money or property (F0565)
- inspectors cited 2 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (73) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $31,346 in federal fines (most recent 2025-07-03)
- nursing-staff turnover (63%) runs well above the national median (45%)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | Not rated — CMS suppresses ratings for Special Focus Facilities |
| StaffingFrom payroll records (PBJ) | Not rated — CMS suppresses ratings for Special Focus Facilities |
| Quality measuresSelf-reported by the facility | Not rated — CMS suppresses ratings for Special Focus Facilities |
Location & what’s nearby
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Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | Not rated — CMS suppresses ratings for Special Focus Facilities |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 23.5% | 16.8% | 15.4% | worse |
| Long-stay residents who lose too much weight | 3.4% | 6.2% | 5.4% | better |
| Long-stay residents with a catheter left in their bladder | 1.9% | 0.7% | 0.9% | worse |
| Long-stay residents with a urinary tract infection | 1.6% | 1.5% | 2.0% | better |
| Long-stay residents with depressive symptoms | 11.0% | 10.8% | 6.5% | worse |
| Long-stay residents who were physically restrained | 0.0% | 0.2% | 0.1% | better |
| Long-stay residents with falls causing major injury | 8.7% | 3.1% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 13.8% | 17.0% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 10.9% | 20.0% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 77.8% | 93.5% | 95.3% | worse |
| Long-stay residents with pressure ulcers | 7.5% | 4.8% | 4.7% | worse |
| Long-stay residents with worsening bladder/bowel control | 20.4% | 25.5% | 21.2% | typical |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 11.1% | 17.7% | 17.1% | better |
| Short-stay residents who newly got an antipsychotic medication | 4.4% | 1.4% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 12.9% | 68.7% | 79.4% | worse |
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Met the expected recovery: 40.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 20 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.31 therapist hours per resident per day in 2026Q1 — more than 50% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 4% of this home’s weekday level — it runs therapy on weekdays, with essentially none at the weekend. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.4%CMS range 6.6–15.4 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 40.0% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 35.0% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 30.0% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 100.0% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 3.7% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 0.0% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 0.87 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 39 beds and averages 34.3 residents a day — about 88% occupied, or roughly 5 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.61 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.04 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.00 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.32 hrs/resident/day on weekends vs 3.74 on weekdays — 11% thinner on weekends. RN hours go from 1.14 to 0.80 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 63% is well above the national median of 45%. 3 administrators have left in the past year — frequent leadership churn is a warning sign families often miss.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
73 citations, most serious first. The 12 most serious are shown; the remaining 61 are one tap away and print in full.
- Immediate jeopardy · L2025-07-03 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and observation, it was determined that the facility failed to employ sufficient support personnel who were competent to carry out the functions of dietary services which included safe food preparation for all resident meals, proper sanitation of resident dishes and cookware, and proper preparation of a mechanically altered diet for one of 16 sampled residents. (Resident 17) This failure resulted in an Immediate Jeopardy situation for all residents. Findings include: Observation of the kitchen on July 1, 2025, at 10:51 a.m., revealed that the only two staff members working were a nurse aide (NA) 1 and activities aide (AA) 1. NA 1 and AA 1 were the only two staff members present in the kitchen. They were preparing resident meals, meal trays, and washing resident dishes. NA 1 and AA 1 confirmed that they have had no specialized training on food preparation, safety, or sanitation. NA 1 and AA 1 confirmed that they did not check the water temperature or sanitizer concentration of the dish machine before or during use on this date or when they worked in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Lcited before2025-07-03 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, review of facility documentation, and staff interview, it was determined that the facility failed to serve food under sanitary conditions in the kitchen. This failure resulted in an Immediate Jeopardy situation for all residents. Additionally, the facility failed to prepare and store food under sanitary conditions in the kitchen and dry storage areas. Findings include: Observation of the kitchen on July 1, 2025, at 10:51 a.m. revealed the following: The two staff members working were a nurse aide (NA) 1 and an activities aide (AA) 1. In an interview, NA 1 and AA 1 were the only two staff members present in the kitchen. They were preparing resident meals, meal trays, and washing resident dishes. NA 1 and AA 1 confirmed that they have had no specialized training on food preparation, safety, or sanitation. NA 1 and AA 1 confirmed that they assisted with the dietary department and worked in the kitchen often. NA 1 and AA 1 confirmed that they do not check the water temperature or sanitizer concentration of the dish machine before or during use. It was determined…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-06-01 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, observation, and staff interview, it was determined that the facility failed to ensure that physician prescribed medications were administered as ordered to three of six sampled residents. (Residents 1, 2, 6)Findings include:Clinical record review revealed that Resident 1 had diagnoses that included heart failure and anemia. Review of a physician consult sheet dated April 16, 2026, revealed the resident was to have his Entresto (a medication used to treat heart failure) increased to 49/51 milligrams (mg) twice daily. Review of Resident 1's Medication Administration Record (MAR) for April 2026 revealed that the medication was not increased until April 29, 2026, 12 days after the initial order to increase.Clinical record review revealed that Resident 2 had diagnoses that included anxiety, convulsions, and aphasia (difficulty speaking). Review of Resident 2's MAR for May 2026, revealed that staff was to administer Ativan (antianxiety medication) twice a day for anxiety. Review of the nurse's notes dated May 29, 30 and 31, 2026, revealed the Ativan was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-05 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, clinical record review, facility documentation review, and staff interview, it was determined that the facility failed to investigate falls to prevent accident hazards for three of 14 sampled residents. (Residents 3, 7, and 10)Findings include: Review of a facility policy entitled, Accidents and Incidents-Investigating and Recording, last reviewed November 2025, revealed that regardless of how minor and accident or injury may be, staff was to report it to the department supervisor, and an Accident or Incident Report Form was to be completed. In an interview on March 5, 2026, at 12:08 p.m., the Regional Clinical Director stated that staff were to also obtain witness statements from the resident involved, and from staff that were present during the incident or were the first to find the resident after the incident. The Regional Clinical Director stated the incident report and witness statements were used to investigate a fall to find the cause and prevent reoccurrence. Clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-05 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, resident group interviews, and a review of facility resident council meeting minutes, it was determined that the facility failed to address grievances voiced by the resident group. Findings include: Review of a facility policy entitled, Grievance Policy, dated November 2025, revealed that grievances may include formal, written grievance process or a resident's verbalized complaint to facility staff. The facility was to acknowledge complaints/grievances and actively work toward resolution of the complaint/grievance. During a confidential group interview conducted on March 4, 2026, at 10:40 a.m., four of four residents reported that there were not enough chairs in the facility for visitors and two of four residents stated they were missing laundry. Review of resident council meeting minutes dated February 17, 2026, revealed that the residents reported not enough chairs around the building for their loved ones to sit when they visited and two residents reported missing laundry. There was a lack of evidence that the facility had addressed the residents'…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-05 · tag F0578 — failed to honor advance directives / code status — isolatedHonor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, clinical record review, and staff interview, it was determined that the facility failed to establish clear advance directives for one of 14 sampled residents. (Resident 4)Findings Include: Review of the facility policy entitled, Advance Directives, dated [DATE], revealed that all residents shall be presumed as having consented to cardiopulmonary resuscitation (CPR) unless there is documentation in the medical record that the resident has specified that a do not resuscitate (DNR) order be written. An advance directive must be accompanied by a physician's order documented in the resident's medical record. Clinical record review revealed that Resident 4 was admitted to the facility on [DATE], with diagnoses that included pressure ulcer of the left buttock, severe protein-calorie malnutrition, and schizophrenia. A review of Resident 4's care plan revealed that the resident had a presumed advance directive that CPR would be performed as needed. On [DATE], a Pennsylvania Orders for…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-05 · tag F0604 — failed to not use physical restraints improperly — isolatedEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, clinical record review, observation, and staff interview, it was determined the facility failed to assess a resident for a physical restraint and conduct an ongoing assessment of a restraint for one of 14 sampled residents. (Resident 10)Findings include:Review of the facility policy entitled Restraints, last reviewed November 2025, revealed that physical restraints were defined as any device, material, or equipment attached to or adjacent to the resident's body that the resident cannot easily remove which restricts access to one's body. The policy further stated that restraint use would be assessed on admission and readmission, and at least quarterly for elimination, reduction or continued need.Clinical record review revealed that Resident 10 had diagnoses that included cerebral infarction (stroke) and hemiplegia (paralysis on one side). Observations on March 3, 2026, at 10:50 a.m. and 12:39 p.m., and March 4, 2026, at 9:46 a.m. and 10:35 a.m., revealed Resident 10 was in bed with an abdominal binder (wide elastic compression belt that restricts…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-05 · tag F0610 — failed to investigate and act on abuse reports — isolatedRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, clinical record review, and staff interview, it was determined that the facility failed to thoroughly investigate an injury of unknown origin for one of 14 sampled residents. (Resident 7)Findings include: Review of the facility policy entitled, Abuse Reporting and Investigation, dated November 2025, revealed that injuries of unknown origin were investigated to rule out potential abuse. Clinical record review revealed that Resident 7 had diagnoses that included anoxic brain damage (when the brain is deprived of oxygen), respiratory failure with hypoxia (lack of oxygen in the blood), and persistent vegetative state (awake but shows no signs of awareness of themselves or their environment), and contractures (a permanent tightening of the muscles, tendons, skin, and nearby tissues that causes the joints to shorten and become very stiff). The Minimum Data Set assessment dated [DATE], indicated that the resident was cognitively impaired and needed staff assistance for bed mobility. On…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-05 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to implement physicians' orders for two of 14 sampled residents. (Residents 7, 37)Findings include: Clinical record review revealed that Resident 7 had diagnoses that included anoxic brain damage (when the brain is deprived of oxygen), respiratory failure with hypoxia (lack of oxygen in the blood), and persistent vegetative state (awake but shows no signs of awareness of themselves or their environment), and contractures (a permanent tightening of the muscles, tendons, skin, and nearby tissues that causes the joints to shorten and become very stiff). The Minimum Data Set (MDS) assessment dated [DATE], indicated that the resident was cognitively impaired and dependent on staff for dressing. On January 13, 2026, the physician ordered for staff to apply Derma Savers (skin protectors) to the right hand and right leg as tolerated. Observations on March 3, 2026, between 10:00 a.m. and 11:30 a.m., revealed that Resident 7…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-05 · tag F0688 — failed to keep residents mobile / prevent decline — isolatedProvide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, observation, and staff interview, it was determined that the facility failed to implement interventions to prevent further decline and/or improve range of motion for one of one sampled residents with limited range of motion (a permanent tightening of the muscles, tendons, skin, and nearby tissues that causes the joints to shorten and become very stiff). (Resident 7)Findings include: Clinical record review revealed that Resident 7 had diagnoses that included anoxic brain damage (when the brain is deprived of oxygen), respiratory failure with hypoxia (lack of oxygen in the blood), and persistent vegetative state (awake but shows no signs of awareness of themselves or their environment), and contractures. The Minimum Data Set assessment (a periodic evaluation of resident care needs) dated December 6, 2025, indicated that the resident had limitations in range of motion (ROM) on both sides of both upper and lower extremities (arms and legs). A review of the care plan revealed that the resident required assistance with activities of daily living (ADLs),…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-05 · tag F0692 — failed to prevent malnutrition and dehydration — isolatedProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observations, and staff interview, it was determined that the facility failed to provide adequate hydration for one of 14 sampled residents. (Resident 2)Findings include: Clinical record review revealed that Resident 2 had diagnoses that included dehydration. Review of the Minimum Data Set assessment dated [DATE], revealed Resident 2 had cognitive impairment and required moderate assistance with eating. Review of the current care plan revealed Resident 2 was at risk for dehydration with an intervention for staff to keep water available at bedside at all times. On March 3, 2026, Resident 2 was observed in her room and found to have no fluids at 10:53 a.m. and on March 4, 2026, at 9:30 a.m., 10:45 a.m., 11:51 a.m., and 12:30 p.m. In an interview on March 5, 2026, at 10:00 a.m., the Regional Clinical Director confirmed that Resident 2 was to have water at their bedside per care plan. CFR 483.25(g)(2) Sufficient fluid intake to maintain proper hydrationPreviously cited 7/3/25 28 Pa.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-05 · tag F0710 — isolatedObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
What the surveyor found here — the official record, unedited, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to ensure that a physician supervised care in a timely manner for one of 14 sampled residents. (Resident 35) Findings include:Clinical record review revealed that Resident 35 had diagnoses that included iron deficiency anemia and diabetes. Review of an appointment consult summary dated January 13, 2026, revealed the consultant doctor recommended the resident take epoetin alfa (a medication that helps produce red blood cells) once every seven days. There was no documented evidence that this recommendation was reviewed with the physician until March 4, 2026. In a interview on March 5, 2026 at 9:15 a.m., the Regional Clinical Director confirmed that the recommendation was not reviewed with the physician in a timely manner. CFR 483.30(a) Physician Supervision.Previously cited 7/3/2528 Pa. code 211.2(d)(3) Medical director.
Show the remaining 61 citations
- Potential for harm · Dcited before2026-03-05 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of facility policy, observation, and staff interview, it was determined that the facility failed to ensure that medications/biologicals were securely stored per facility policy in a medication cart on one of one nursing units. Findings include:Review of the facility policy entitled, Medication Administration, last reviewed November 2025, revealed medications were to be administered at the time they are prepared.Observations during the medication pass on March 4, 2026, at 8:47 a.m., revealed Registered Nurse (RN) 1 retrieving medication cups with labels in black marker from her cart. In an interview at that time, RN 1 confirmed she had pre-poured the medications into medication cups. 28 Pa. Code 211.12(d)(1)(5) Nursing services.
- Potential for harm · Dcited before2026-03-05 · tag F0868 — isolatedHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on facility documentation review and staff interview, it was determined that the facility failed to ensure that all required staff persons were in attendance at quarterly Quality Assurance and Performance Improvement (QAPI) committee meetings for one of two quarters reviewed.Findings include:According to the QAPI committee minutes for February 18, 2026, the Director of Nursing and the Medical Director were not present.In an interview on March 3, 2026, at 12:10 p.m., the Regional Clinical Director confirmed there is no documented evidence that the Director of Nursing and Medical Director attended the February 18, 2026, QAPI meeting. CFR 483.75(g) Quality assessment and assurance Previously cited 7/3/2528 Pa. Code 201.18(e)(1)(2)(3) Management.
- Potential for harm · D2026-03-05 · tag F0919 — failed to provide a working call system — isolatedMake sure that a working call system is available in each resident's bathroom and bathing area.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and observation, it was determined that the facility failed to provide a working call bell for one of 14 sampled residents. (Resident 10)Findings include: Clinical record review revealed that Resident 10 had diagnoses that included cerebral infarction (stroke), anxiety, and seizures. The Minimum Data Set assessment dated [DATE], indicated that the resident was dependent on staff for toileting and dressing. Review of the care plan revealed Resident 10 was at risk for falls with an intervention for staff to ensure the call light was within reach and encourage it's use. Observations on March 3, 2026 at 10:50 a.m., and 12:39 p.m., and on March 4, 2026 at 9:46 a.m., 10:35 a.m., and 11:52 a.m., revealed no call bell available. 28 Pa. Code 201.18(b)(3)(e)(2.1) Management.28 Pa. Code 211.12(d)(5) Nursing services.
- Potential for harm · Dcited before2026-02-04 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to ensure that recommendations from a consultant physician were implemented for one of four sampled residents. (Resident 1) Findings include:Clinical record review revealed that Resident 1 had diagnoses that included diabetes, history of sepsis, resistance to multiple antimicrobial drugs, dementia and chronic kidney disease. The Minimum Data Set assessment dated [DATE], indicated that he had memory impairment. On January 19, 2026, a physician ordered for an endocrinologist to evaluate and treat the resident. On January 21, 2026, a nurse practitioner endocrinologist conducted an evaluation. Review of the endocrinologist's note revealed that Resident 1 had diagnoses that included diabetes with hyperglycemia and neuropathy and Stage IV chronic kidney disease. At that time, the endocrinologist made recommendations for laboratory (lab) tests to be completed, including blood work to test his blood sugar levels and thyroid…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-02-04 · tag F0755 — failed to provide safe pharmacy services — isolatedProvide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to ensure that physician ordered medication was available from the pharmacy for one of four sampled residents. (Resident 2)Findings include:Clinical record review revealed that Resident 2 had diagnoses that included a traumatic brain injury, seizures, a stroke, and dysphagia (difficulty with swallowing). The Minimum Data Set assessment dated [DATE], indicated that he had memory impairment. A review of the care plan revealed a problem area of an altered neurological status due to head trauma and seizures. There was an intervention for staff to administer medications as ordered by the physician. On July 23, 2023, a physician ordered for staff to administer a scopolamine transdermal, non-invasive, patch every three days for increased secretions and to remove per the schedule. Review of the January 2026 Medication Administration Record (MAR) revealed that on January 3, 6, and 30, 2026, the scopolamine patch had not been…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-03 · tag F0692 — failed to prevent malnutrition and dehydration — widespreadProvide enough food/fluids to maintain a resident's health.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, clinical record review, and staff interview, it was determined that the facility failed to adequately monitor and assess the nutritional status of six of six sampled residents at nutritional risk. (Residents 2, 9, 15, 19, 20, and 28) Findings include: Review of the facility policy entitled, Resident Weights, last reviewed May 16, 2025, revealed that reweighs would be obtained within 72 hours for a weight change of three percent (%) or greater in one month. All weights, which included reweights, would be transcribed into the resident's electronic medical record. Review of the facility policy entitled, Nutrition Management, last reviewed May 16, 2025, revealed that the facility would view muscle wasting, depression, dementia, and need for therapeutic or mechanically altered diets as potential indicators or risk factors for malnutrition. Clinical record review revealed that Resident 2 had diagnoses that included muscle weakness, dementia, and dysphagia. Review of the care plan…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-07-03 · tag F0725 — failed to have enough nursing staff — widespreadProvide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on group interview, and review of facility documentation, it was determined that the facility failed to provide sufficient nursing staff to meet resident needs. Findings include: During a group interview on July 2, 2025, at 10:23 a.m., seven of seven residents reported that staff typically did not respond to call bells for an extended period of time due to low staffing levels. Review of facility staffing documentation from June 11, 2025, through July 1, 2025, revealed that the facility failed to meet the minimum nurse aide to resident ratios on 17 of 21 days reviewed. Review of facility staffing documentation from June 11, 2025, through July 1, 2025, revealed that the facility failed to meet the minimum licensed practical nurse ratios on 18 of 21 days reviewed. Review of facility staffing documentation from June 11, 2025, through July 1, 2025, revealed that the facility failed to meet the minimum registered nurse ratio on nine of 21 days reviewed Review of facility staffing documentation from June 11, 2025, through July 1, 2025, revealed that the facility failed to meet the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-03 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — the official record, unedited, may be distressing
Based on interview, it was determined that the facility failed to employ a qualified dietitian or clinically qualified nutrition professional to provide frequently scheduled consultations in the absence of a full-time qualified dietitian or clinically qualified nutrition professional. Findings include: In an interview on July 3, 2025, at 11:42 a.m., the Administrator confirmed that the facility did not employ a qualified dietitian or clinically qualified nutrition professional. CFR 483.60(a)(2) Staffing Previously cited 8/9/24 28 Pa. Code 201.18(b)(3) Management.
- Potential for harm · F2025-07-03 · tag F0806 — failed to honor food preferences — widespreadEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, group interview, and staff interview, it was determined that the facility failed to accommodate resident preferences on the nursing unit. Findings include: Review of facility menus for the lunch meal on July 1, 2025, revealed that the meal included a dessert of apple crisp. During observation in the kitchen on July 1, 2025, at 10:51 a.m., nurse aide (NA) 1 stated that the facility did not have the ingredients to prepare apple crisp for the lunch meal. Residents were to be served applesauce as a substitute. In a group meeting on July 2, 2025, at 10:23 a.m., seven of seven residents reported they typically do not know what food was to be served with each meal. Clinical record review revealed that Resident 15 had diagnoses that included depression, anxiety, and protein calorie malnutrition. Review of the Minimum Data Set assessment dated [DATE], revealed that the resident did not have cognitive impairment. In an interview on July 2, 2025, at 12:25 p.m., Resident 15 was observed with her lunch…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2025-07-03 · tag F0836 — widespreadEnsure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and staff interview, it was determined that the facility failed to employ nutrition and physical therapy staff to promote the wellbeing of it's residents. Findings include: Review of clinical records revealed a lack of documentation to support that residents were being evaluated by a registered dietitian or offered physical therapy services. In an interview on July 3, 2025, at 11:29 a.m., the Administrator confirmed the facility did not employ a registered dietitian or physical therapist and that the services those positions provide were not being offered or provided to residents. 28 Pa Code 201.18(e) Management.
- Potential for harm · F2025-07-03 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of the facility's assessment, facility provided documentation, and staff interview, it was determined that the facility failed to conduct and document a facility-wide assessment, using evidence-based methods, which identified the specific resources necessary to care for it's specific resident population. Findings include: Review of the Facility Assessment, last reviewed by the facility on April 30, 2025, failed to accurately identify the specific needs and services required by the various subsets and characteristics of the resident population. The Facility Assessment was incomplete after page one and failed to include the resources needed, including an evaluation of the overall number of facility staff and the capabilities needed to ensure a sufficient and competent number of qualified staff are available to meet each resident's needs. During an interview on July 3, 2025 at 11:58 a.m., the Administrator confirmed that the Facility Assessment did not contain all of the required information. 28 Pa. Code 201.14(a) Responsibility of licensee 28 Pa. Code 201.18…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-07-03 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on review of facility documentation and staff interview, it was determined that the facility's Quality Assurance Committee failed to meet on a quarterly basis. Findings include: Review of facility documentation revealed no evidence that the facility's Quality Assurance Committee had met since January 2025. In an interview on July 3, 2025, at 3:32 p.m., the Administrator confirmed that there was no evidence that the facility's Quality Assurance Committee had met quarterly prior to January 2025 or between January 2025 and June 2025. CFR 483.75(g) Quality assessment and assurance. Previously cited 8/9/24 28 Pa. Code 201.18(b)(3) Management.
- Potential for harm · Ecited before2025-07-03 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on facility policy review, clinical record review, observation, resident and staff interview, and group interview it was determined that the facility failed to provide care and services in a manner that respected the resident's dignity and preferences to promote quality of life for three of 16 sampled residents (Residents 9, 24, and 35). Findings include: Clinical record review revealed that Resident 9 had diagnoses that included hemiplegia and hemiparesis (paralysis) of the left side and depression. On July 2, 2025, at 11:10 a.m., the resident stated that there were no chairs in her room for visitors to sit in. At 11:30 a.m., there were no chairs observed in the resident's room. Clinical record review revealed that Resident 24 had diagnoses that included overactive bladder, age related nuclear cataract (vision impairment), and depression. On July 1, 2025, at 10:15 a.m., the resident was observed in her room in bed. She stated that she would like to be able to watch her television but no one gave her the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-07-03 · tag F0576 — patternEnsure residents have reasonable access to and privacy in their use of communication methods.
What the surveyor found here — the official record, unedited, may be distressing
Based on resident interview and staff interview, it was determined that the facility failed to provide reasonable access to mail services as available in the community to all residents of the facility. Findings include: An interview with the resident council group conducted on July 2, 2025, at 10:23 a.m., revealed that seven of seven residents reported that the facility did not deliver mail or provide mail services on Saturdays. In an interview on July 3, 2025, at 11:56 a.m., the Nursing Home Administrator and Director of Nursing stated that although mail was delivered to the front foyer Mondays through Saturdays, the business office only delivers during their scheduled work hours.
- Potential for harm · E2025-07-03 · tag F0628 — patternProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to notify the resident and the resident's representative of the bed hold and transfer, including the reasons for the move, and Ombudsman information, in writing upon transfer from the facility for five of six sampled residents who were transferred to the hospital. (Residents 12, 20, 28, 32, 33) Findings include: Clinical record review revealed that Resident 12 was transferred and admitted to the hospital on [DATE], after a change in condition. There was no documentation to support that the resident's representative was provided written information regarding a bed hold or the transfer to the hospital. Clinical record review revealed that Resident 20 was transferred and admitted to the hospital on [DATE] and May 7, 2025, after changes in condition. There was no documentation to support that the resident's representative was provided written information regarding a bed hold or the transfer to the hospital. Clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-03 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — patternEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based in facility policy review, clinical record review, observation, review of facility documentation, and staff interview, it was determined that the facility failed to develop and implement interventions to prevent accident hazards for two of 16 sampled residents. (Residents 16 and 17) Findings include: Review of a facility policy entitled, Fall Prevention Policy and Procedures, last reviewed May 16, 2025, revealed that the interdisciplinary team would update care plan interventions promptly after fall events. Post fall management would include notification to the physician and family and completion of an incident report. Nursing was responsible to assess, document, and monitor interventions. Clinical record review revealed that Resident 16 had diagnoses that included history of stroke, difficulty walking, and muscle weakness. Review of the care plan revealed that the resident had a history of falls and staff were to ensure that the resident had non skid footwear in place at all times. Review of facility…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2025-07-03 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — the official record, unedited, may be distressing
Based on facility policy review, clinical record review, and staff interview, it was determined that the facility failed to ensure that staff provided services consistent with professional standards, including monitoring, for one of two sampled residents receiving dialysis (process of removing excess toxins and water from the blood). (Resident 28) Findings include: Review of the facility policy entitled, Hemodialysis Policy and Procedure, last reviewed May 16, 2025, revealed staff would weigh the resident daily. Clinical record review revealed that Resident 28 had a diagnosis of end stage renal disease which required dialysis. Review of Resident 28's care plan revealed he was a risk for fluid volume changes due to dialysis with an intervention to monitor weight. Review of Resident 28's clinical record revealed a lack of evidence that Resident 28 was weighed daily. In an interview on July 3, 2025, at 1:25 p.m., the Infection Preventionist confirmed there was no documented evidence that daily weights were obtained per facility policy. 28 Pa. Code 211.12(1)(3)(5) Nursing services.
- Potential for harm · Ecited before2025-07-03 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, clinical record review, and staff interview, it was determined that the facility failed to ensure that pharmacy recommendations were reviewed by the physician in a timely manner for five of five sampled residents. (Residents 15, 17, 20, 21, 32) Findings include: Review of the facility policy entitled, Pharmacy Services, last reviewed May 16, 2025, revealed that a licensed pharmacist would review the drug regimen of each resident at least once per month. The pharmacist would report any irregularities to the attending physician, the Director of Nursing, and the Medical Director. The reports would be acted upon, signed off, and addressed in the physician's progress note. Clinical record review of the monthly drug regimen reviews revealed that the pharmacist made recommendations regarding Resident 15's medications on February 28, 2025. There was no evidence that the recommendations were addressed by the physician. Clinical record review of the monthly drug regimen reviews revealed that the pharmacist made recommendations regarding Resident 17's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-03 · tag F0552 — isolatedEnsure that residents are fully informed and understand their health status, care and treatments.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview, and a confidential interview, it was determined that the facility failed to inform a resident's responsible party of treatment options that may affect the resident's well being for one of 16 sampled residents. (Resident 17) Findings include: Clinical record review revealed that Resident 17 had diagnoses that included dementia. A physician's order dated May 16, 2025, directed staff to administer an antidepressant medication, sertraline, 75 milligrams (mg) once daily. This was an increase from the previously ordered dose of 50 mg. There was no evidence that the resident's responsible party was notified of the increased dose of the medication or alternate treatment options. In a confidential interview on July 1, 2025, at 4:50 p.m., it was reported that Resident 17's responsible party was not notified of the increased sertraline dose and if they were made aware, would have declined the change. In an interview on July 3, 2025, at 11:44 a.m., the Director of Nursing confirmed that the resident's responsible party was not notified of the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-03 · tag F0565 — failed to support the resident council — isolatedHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — the official record, unedited, may be distressing
Based on a review of facility resident council meeting minutes and resident interview, it was determined that the facility failed to address grievances voiced by the resident group. Findings include: In a group interview conducted on July 2, 2025, at 10:23 a.m., seven of seven residents stated that call bells were not answered in a timely manner and that there had been no hairdresser in months. Review of resident council meeting minutes dated March 7, 2025, revealed that multiple residents reported that call bells were not answered timely and they would like to see a hairdresser. Review of resident council meeting minutes dated June 11, 2025, revealed that multiple residents reported that call bells were not answered timely. There was a lack of evidence that the facility had addressed the residents' ongoing concerns of call bell response times or access to a hairdresser. 28 Pa. Code 201.14(a) Responsibility of licensee.
- Potential for harm · Dcited before2025-07-03 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — the official record, unedited, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to implement physician's orders for one of 16 sampled residents. (Resident 17) Findings include: Clinical record review revealed that Resident 17 had diagnoses that included dementia and hypertension (high blood pressure). A physician's order dated December 10, 2024, directed staff to administer a medication for high blood pressure (carvedilol) twice daily. Staff were to hold the medication if the resident's heart rate was less than 60 beats per minute. Review of the Medication Administration Record for June 2025, revealed that staff administered the medication when the resident's heart rate was less than 60 beats per minute on June 14, 23, and 27, 2025. In an interview on July 3, 2025, at 12:38 p.m., the Director of Nursing confirmed that the medication was given outside of parameters on those dates. 28 Pa. Code 211.12(d)(1)(5) Nursing services.
- Potential for harm · Dcited before2025-07-03 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, clinical record review, and staff interview, it was determined that the facility failed to provide treatment and services to promote healing and prevent pressure ulcers for one of 16 sampled residents. (Resident 16) Findings include: Review of a facility policy entitled, Skin and Wound Management Policy, last reviewed May 16, 2025, revealed that staff were to provide ongoing monitoring and evaluation to ensure optimal resident outcomes for residents with wounds or pressure areas or at risk for skin compromise. Clinical record review revealed that Resident 16 had diagnoses that included muscle weakness. On June 21 and 27, 2025, staff noted that the resident had newly identified open areas to the sacrum. Review of weekly skin assessments dated June 23 and 30, 2025, revealed no evidence that staff adequately assessed and measured the areas. There was no evidence that staff performed a complete weekly assessment and measurements of the resident's open areas. In interviews on July 3, 2025, at 11:51 a.m. and 2:17 p.m., the Director of Nursing stated that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-03 · tag F0690 — failed to manage incontinence, catheters, and urinary infections — isolatedProvide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, clinical record review, and observation, it was determined that the facility failed to ensure that adequate catheter care was provided for one of 14 sampled residents. (Resident 20) Findings include: Review of the facility policy entitled, Urinary Catheter Care, last reviewed May 16, 2025, revealed that the urinary drainage bag must be held or positioned lower than the bladder at all times and that the catheter tubing and drainage bag must be kept off of the floor. Clinical record review revealed that Resident 20 had diagnoses that included sepsis, hematuria (blood in urine), kidney failure, and urinary retention. The resident required the use of a urinary catheter. On March 20, 2025, the physician ordered for the resident to have an indwelling catheter. Observations on July 1, 2025, at 4:51 p.m. and 5:30 p.m., revealed Resident 20 in his wheelchair with his urinary catheter drainage bag on his lap, above the level of his bladder. At 5:50 p.m. and 6:30 p.m., Resident 20 was observed at the dining room table with his urinary drainage bag on the floor.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-03 · tag F0693 — failed to provide proper feeding-tube care — isolatedEnsure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, observation, and staff interview, it was determined that the facility failed to provide enteral nutrition (delivery of nutrition by a feeding tube) in accordance with resident needs for one of one sampled resident who received enteral nutrition. (Resident 35) Findings include: Clinical record review revealed that Resident 35 was readmitted to the facility on [DATE], and had a diagnosis of gastrostomy. Review of the care plan revealed that the resident required a feeding tube. A physician's order dated May 22, 2025, directed staff to administer a tube feed formula, Nutren 2.0, at 55 milliliters (ml) per hour for 18 hours. Physician's orders dated May 23 and 27, 2025, directed staff to administer a tube feed formula, Jevity 1.5, for 20 hours. There was no rate noted in the physicians order. On July 2, 2025, at 2:10 p.m., the resident was observed in bed. The tube feed pump was on and administered Jevity 1.5. The screen displayed the rate of 50 ml per hour. In an interview at 2:13…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-03 · tag F0710 — isolatedObtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
What the surveyor found here — the official record, unedited, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to ensure that a physician supervised care in a timely manner for one of 14 sampled residents. (Resident 15) Findings include: Clinical record review revealed that Resident 15 had diagnoses that included polyneuropathy, congestive heart failure, and cirrhosis of the liver. Review of the care plan revealed Resident 15 had an altered cardiovascular status related to congestive heart failure with an intervention for staff to report weight changes to the physician. Review of the clinical record revealed Resident 15 weighed 135 pounds (lbs.) on April 8, 2025, and 163.7 lbs. on May 4, 2025, a 28.7 lb. difference. On June 2, 2025, Resident 15 weighed 184.2 lbs., a 20.5 lb. difference from the previous month. There was no documented evidence that the physician was aware of the significant weight changes. In a interview on July 3, 2025 at 11:42 a.m., the Administrator confirmed that the physician was unaware of the weight changes. 28 Pa. code 211.2(d)(3) Medical director.
- Potential for harm · D2025-07-03 · tag F0805 — failed to prepare food in a form residents can eat — isolatedEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, observation, and staff interview, it was determined that the facility failed to serve food in a form that meets the residents needs for two of 16 sampled residents. (Resident 17 and 21) Findings include: Clinical record review revealed that Resident 17 had diagnoses that included dysphagia and dementia. A physician's order dated November 16, 2024, directed staff to provide the resident a mechanically altered diet. On June 29, 2025, staff noted that the resident was shoveling food into her mouth, pocketing the food, and coughing, and became agitated with redirection. On July 1, 2025, at 12:18 p.m., Resident 17 was observed in the dining room with her meal tray. The resident's tray ticket indicated that she was to have a mechanically soft, ground diet. The resident had consumed >75 % of the meal. The pieces of cut meat on her tray were observed to be large, they were not ground or mechanically soft. In an interview, Registered Nurse (RN) 1 stated that the pieces of meat were large and confirmed that the resident's tray ticket indicated she was to have…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-07-03 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, observation, and staff and resident interview, it was determined that the facility failed to ensure that adaptive equipment was provided for one of two sampled residents who required adaptive equipment for meals. (Resident 12) Findings include: Clinical record review revealed that Resident 12 had diagnoses that included tremor and muscle weakness. Review of the care plan revealed that the resident was at nutrition risk and required the use of red foam handles on silverware. A physician's order dated May 6, 2025, directed staff to provide red foam handles on silverware at all meals. On July 2, 2025, at 12:28 p.m., the resident was observed in her room with her lunch tray. The red foam handles were not in place. The resident reported that she was not provided the red foam handles at the breakfast meal that morning either. In an interview on July 3, 2025, at 11:44 a.m., the Director of Nursing confirmed that the resident should have been provided with the red foam handles for the silverware with her meal. 483.60(g) Assistive devices. Previously cited…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-07-03 · tag F0842 — failed to keep accurate, complete medical records — isolatedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview it was determine the facility failed to maintain clinical records that were complete and accurate for three of 11 sampled residents. (Residents 1, 9, 11)Findings include: Clinical record review revealed that Resident 1 had diagnoses that included iron deficiency anemia, muscle wasting, and osteomyelitis. In an interview on August 22, 2025, at 4:05 p.m., the Administrator stated that the resident was seen by the wound consultant on August 12 and 19, 2025, and the assessments should have been scanned into the resident's clinical record. There was a lack of evidence in the resident's clinical record that the resident was seen by the wound consultant on those dates. Clinical record review revealed that Resident 9 had diagnoses that included Parkinson's disease. In an interview on August 22, 2025, at 4:05 p.m., the Administrator stated Resident 9 was seen by the wound consultant on August 12 and 19, 2025, and that the assessments should have been scanned into the clinical record. There was a lack of evidence in the resident's clinical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-05-30 · tag F0627 — isolatedEnsure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, staff interview, and review of hospital records, it was determined that the facility failed to readmit a resident after a transfer to the hospital for one of three sampled residents. (Resident 1) Findings include: Clinical record review revealed that Resident 1 resided in the facility since October 29, 2024, and had diagnoses that included heart failure, kidney disease, diabetes, depression, and a history of suicidal behavior. On April 29, 2025, a nurse noted that the resident was found biting on the cord to her bed control and that she stated, I want to kill myself. The resident was transferred to the hospital for a psychiatric evaluation. According to the hospital records, the resident was evaluated in the hospital by the psychiatrist and was deemed safe to return to the facility on May 3, 2025. Hospital records further indicated that the facility informed them that they would not take the resident back. In an interview on May 30, 2025, at 9:50 a.m., the Regional Director of Operations for the facility confirmed that they failed to readmit the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2025-02-14 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on facility policy review, clinical record review, and observation, it was determined that the facility failed to follow policies and procedures to prevent the spread of infection for three of four sampled residents. (Residents 2, 3, and 4) Findings include: Review of the facility policy entitled, Covid-19 Policy and Procedure, last reviewed February 5, 2025, revealed personal protective equipment (PPE) was to be worn when caring for residents who tested positive or had potentially been exposed to Coronavirus Disease 2019 (COVID-19). PPE was to include gloves, a gown, a face mask, and a face shield. Precautions were to remain in place for at least 14 days and up to 20 days, depending on severity of the residents' symptoms. Observations on February 14, 2025, at 10:00 a.m., revealed one cart containing PPE supplies was centrally located in each of the three resident occupied hallways. Two signs hung on the room doors of Residents 2, 3, and 4, indicating droplet and contact precautions were to be followed when entering the room. The signs instructed staff to clean hands before…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-08-09 · tag F0801 — widespreadEmploy sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
What the surveyor found here — the official record, unedited, may be distressing
Based on staff interview, it was determined that the facility failed to employ a full-time qualified dietary services manager in the absence of a full-time qualified dietitian. Findings include: During an interview on August 6, 2024, at 10:50 a.m., the Administrator stated that the facility did not employ a certified dietary manager. The Administrator also stated that there was not a full-time registered dietitian at the facility. There was no evidence that the facility employed a certified dietary manager in the absence of a full-time qualified dietitian. 28 Pa Code 201.18(e)(1)(6) Management.
- Potential for harm · Fcited before2024-08-09 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and review of facility policy, it was determined that the facility failed to store food under sanitary conditions in the kitchen. Findings include: Review of the facility policy entitled, Food Storage, last reviewed August 1, 2024, revealed that food storage areas should be maintained in a clean, safe, and sanitary manner. Observation of the kitchen during a tour on August 6, 2024, at 9:30 a.m., revealed a container of sugar with a plastic cup stored inside the container, directly touching the sugar in the dry storage area. In refrigerator 1 there were four heads of lettuce in a bag dated July 17, 2024, that were turning brown and an opened, undated container of ice cream with a soiled spoon next to it. The walk-in freezer contained a large accumulation of ice buildup that was covering food items and there was trash on the floor. CFR 483.60 Food Procurement Store/Prepare/Serve-Sanitary. Previously cited 9/3/23 28 Pa. Code 201.18(b)(3) Management.
- Potential for harm · F2024-08-09 · tag F0882 — widespreadDesignate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
What the surveyor found here — the official record, unedited, may be distressing
Based on policy review and staff interview, it was determined that the facility did not have a credentialed Infection Preventionist (IP). Findings include: Review of the facility policy entitled, Infection Control, last reviewed August 1, 2024, revealed that the facility staff was to report all infections to the IP, who would then conduct routine surveillance. In an interview on August 6, 2024, at 9:47 a.m., the Director of Nursing stated that the facility had no staff that were credentialed infection preventionists. 28 Pa. Code 211.10(d) Resident care policies. 28 Pa. Code 211.12 (d)(1)(3)(5) Nursing services.
- Potential for harm · Ecited before2024-08-09 · tag F0550 — failed to protect resident dignity and rights — patternHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, it was determined that the facility failed to ensure that a dignified environment and services were provided to promote quality of life on the nursing unit. Findings include: Observation on the nursing unit revealed a bulletin board outside of the dining room displaying the menus for breakfast, lunch, and dinner. On Tuesday August 6, 2024, and Wednesday August 7, 2024, the menus posted were labeled Monday and incorrectly identified what was to be served at each meal. Observations on August 6, 2024, from 10:30 a.m. through 12:45 p.m., and on August 7, 2024, from 11:00 a.m., through 12:45 p.m. revealed that the clock in room [ROOM NUMBER] above Resident 8's bed displayed the incorrect time.
- Potential for harm · E2024-08-09 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, it was determined that the facility failed to ensure that a safe, clean, and comfortable environment was maintained on one of one nursing units. Findings include: Observation of the ice machine on August 6, 2024, at 10:09 a.m., revealed an electrical outlet pulled out from the wall, ripped siding on the ice machine and a dirty floor. Observations on August 6, 2024, at various times, revealed a bulletin board in the hallway next to room [ROOM NUMBER] with peeling cork, stained ceiling tiles outside of room [ROOM NUMBER], and a missing cover from the baseboard heater in room [ROOM NUMBER]. Observations on August 8, 2024, at various times, revealed a floor tile missing by the bathroom door in room [ROOM NUMBER], the paint was scratched and marred behind bed 'D' in room [ROOM NUMBER], a tear in the linoleum floor at the foot of bed 'A,' and a white substance on the wall by the soap dispenser in room [ROOM NUMBER]. CFR 483.10(1)(iii) Clean, safe, comfortable environment Previously cited 9/7/2023
- Potential for harm · E2024-08-09 · tag F0658 — failed to meet professional standards of care — patternEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, policy review, and staff interview, it was determined that the facility failed to ensure that licensed nurses (a licensed practical nurse) maintained professional standards of quality care in the administration of medications set forth in the Pennsylvania Code Title 49, Professional and Vocational Standards for one of two medication carts. (West hall) Findings include: Review of the facility policy entitled, Specific Medication Administration Procedures and eMAR Backup, last reviewed August 1, 2024, revealed that nurses were to use the Medication Administration Record (MAR) to verify medication and document when medications were administered. If the facility's electronic MAR (eMAR) was not functioning, staff was to print a paper MAR to ensure accurate administration and documentation of medications. On August 7, 2024, LPN2 was observed administering medication to the residents in the [NAME] hall. At that time, she stated that the eMAR was not working when she began her medication pass and she administered all the oral medications without using a backup paper…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-08-09 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on facility policy review and observation, it was determined that the facility failed to ensure that medications/biologicals were securely stored in one of two medication carts on the nursing unit. (East cart) Findings include: Review of the facility policy entitled, Storage of Medication, last reviewed August 1, 2024, revealed that the medications were to be stored securely and accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications. Medication rooms, carts, and medication supplies were to be locked or attended by persons with authorized access. Observations on August 8, 2024, from 9:20 a.m. through 9:45 a.m. revealed the licensed nurse (LPN1) passing medications on the nursing unit. At various times throughout the observation LPN1 left the medication cart unlocked, unattended, and accessible to anyone in the vicinity. 28 Pa. Code 211.12(d)(1)(5) Nursing services.
- Potential for harm · D2024-08-09 · tag F0607 — failed to have anti-abuse policies — isolatedDevelop and implement policies and procedures to prevent abuse, neglect, and theft.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of facility policy, personnel file review, and staff interview, it was determined that the facility failed to provide abuse training upon hire as per facililty policy for one of five sampled employees. (Employee 3) Findings include: Review of the facility policy entitled, Abuse Protection, last reviewed August 1, 2024, revealed that residents had the right to be free from verbal, sexual, physical, and mental abuse, corporal punishment, involuntary seclusion, neglect, and misappropriation of property. The facility was to have processes in place that included mandated staff training/orientation programs that included topics such as abuse prevention, identification, and reporting of abuse at the time of hire, annually, and as needed. Review of the personnel file for newly hired Employee 3, who was hired July 8, 2024, revealed that there was no documented evidence that the employee had abuse training or orientation upon hire. In an interview on August 9, 2024, at 12:55 p.m., the Administrator confirmed that there was no documented evidence that Employee 3 had received…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-09 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observation, clinical record review, facility policy review, and staff interview, it was determined that the facility failed to store respiratory equipment appropriately for one of 14 sampled residents. (Resident 12) Findings include: Review of the facility policy entitled, Departmental (Respiratory Therapy) - Prevention of Infection, last reviewed August 1, 2024, revealed that medication nebulizers were to be stored in a plastic bag marked with the resident's name and date between uses. The tubing and medication administration equipment was to be discarded every seven days. Clinical record review revealed that Resident 12 had diagnoses that included asthma. On October 31, 2023, the physician ordered that staff administer an inhalation nebulization solution via a nebulizer two times a day. Observations on August 6, 2024, through August 9, 2024, at various times revealed Resident 12's nebulizer was unbagged in a basin with other items on the floor. In an interview on August 9, 2024, at 11:00 a.m., the Director of Nursing confirmed that nebulizers were to be stored in a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-09 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — the official record, unedited, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to ensure that the pharmacist's recommendations were acknowledged by the physician for one of 14 sampled residents. (Residents 12) Findings include: Clinical record review revealed that Resident 12 had diagnoses that included depression and insomnia. On November 1, 2023, the physician ordered that staff administer sertraline (an antidepressant) twice a day. On April 9, 2024, the pharmacist noted that Resident 12's sertraline was due for an assessment to see if the dose could be gradually reduced and if not a rationale was to be provided. There was no documented evidence that the physician responded to the pharmacist's recommendation. In an interview on August 9, 2024, at 11:15 a.m. the Director of Nursing confirmed that there was no documented evidence that the physician acknowledged the pharmacist's recommendation. CFR 483.45(c)(iii) Drug Regimen Review. Previously cited 9/7/23 28 Pa. Code 211.12(d)(3)(5) Nursing services.
- Potential for harm · D2024-08-09 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, and resident and staff interviews, it was determined that the facility failed to offer routine annual dental services and emergency dental care for one of 14 sampled residents. (Resident 25) Findings include: Clinical record review revealed that Resident 25 was admitted to the facility on [DATE], with diagnoses that included diabetes mellitus, dysphagia (difficulty swallowing), and aphasia (difficulty communicating) following a stroke. Review of the Minimum Data Set assessment, dated May 3, 2024, revealed the resident was mildly cognitively impaired. On March 19, 2024, the physician ordered a dental evaluation and treatment for the resident. In an interview on August 6, 2024, at 11:14 a.m., Resident 25 stated that he had not been seen by a dentist while at the facility and would like a dental appointment. There was a lack of documentation to support that the resident received dental services as ordered. In an interview on August 8, 2024, at 11:35 a.m., the Administrator confirmed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-09 · tag F0807 — failed to offer suitable drinks — isolatedEnsure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, observations, and resident interview, it was determined that the facility failed to provide sufficient and fresh fluids consistent with resident needs and preferences for four of 14 sampled residents. (Residents 1, 8, 10, 12) Findings include: Clinical record review revealed that Resident 1 had diagnoses that included Alzheimer's disease and depression. Review of Resident 1's current care plan revealed that she was nutritionally at risk and that staff was to monitor for signs and symptoms of dehydration. On August 8, 2024, at 12:30 p.m., Resident 1 was observed in her room with a cup containing warm water dated 8/7 in front of her on her bedside table. Clinical record review revealed that Resident 8 had diagnoses that included dehydration and urine retention. Review of Resident 8's current care plan revealed that she was at risk for dehydration and urinary tract infections. An intervention was for staff to promote and encourage fluid consumption. On August 8, 2024, at 12:35 p.m., Resident 8 was observed in her room with a cup containing warm water…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-08-09 · tag F0808 — failed to follow doctor-ordered diets — isolatedEnsure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, observation, and resident and staff interview, it was determined that the facility failed to provide therapeutic diets as ordered by the physician for two of 14 sampled residents. (Residents 8, 12) Findings include: Clinical record review revealed that Resident 8 had diagnoses that included dysphagia and hypertension. A physician's order dated March 11, 2023, directed staff to provide a mechanical soft diet. Review of the care plan revealed that the resident received a mechanically altered diet. Review of a speech therapy evaluation dated July 1, 2024, revealed that the resident received a mechanical soft chopped meat and ground texture diet. Observation on August 8, 2024, at 12:20 p.m., revealed that the resident was served Salisbury steak, mashed potatoes, and California blend vegetables. The Salisbury steak was in a whole patty form. Review of the Resident 12's meal ticket revealed that she was to receive ground Salisbury steak. In an interview on August 8, 2024, at 12:40 p.m. the speech therapist stated that Resident 12 should have received the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-08-09 · tag F0810 — isolatedProvide special eating equipment and utensils for residents who need them and appropriate assistance.
What the surveyor found here — the official record, unedited, may be distressing
Based on clinical record review and observation, it was determined that the facility failed to provide adaptive equipment to assist with eating meals for one of 14 sampled residents. (Resident 12) Findings include: Clinical record review revealed that Resident 12 had diagnoses that included tremors and depression. On April 10, 2024, the physician ordered for staff to provide a plate guard with all meals. The care plan indicated that the resident was at nutrition risk and staff was to provide a plate guard with all meals. On August 6, 2024, August 7, 2024, and August 8, 2024, from 12:15 p.m. through 12:30 p.m. Resident 12 was observed eating her lunch in her room. She did not have a plate guard. In an interview on August 6, 2024, at 12:20 p.m. Resident 12 stated that the plate guard helped her with self-feeding and that she rarely received it. 28 Pa. Code 211.12(d)(1)(3)(5) Nursing services.
- Potential for harm · E2024-04-27 · tag F0921 — failed to keep a safe, functional, sanitary building — patternMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and resident interview, it was determined that the facility failed to provide a safe, sanitary, and comfortable environment in nine of 16 resident rooms on the nursing unit. (Rooms 104, 106, 107, 108, 114, 115, 116, 117, 118) Findings include: Observation on the nursing unit on April 27, 2024, at 1:30 p.m. revealed the following: In room [ROOM NUMBER] the paint was chipped and peeling on the radiator cover. In room [ROOM NUMBER] there was an area of mismatched floor tiles and large ruts in the floor in the area of the D bed. Resident 2 stated that her wheelchair frequently gets stuck in the ruts in the floor. The call light notification outside of room [ROOM NUMBER] did not light up when the residents in the room rang their call bell. The door of room [ROOM NUMBER] had peeling paint. In room [ROOM NUMBER] there were stained ceiling tiles. Outside of room [ROOM NUMBER] on the wall underneath the hand sanitizer was an area missing paint. In room [ROOM NUMBER] the paint was peeling on the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-04-27 · tag F0620 — isolatedNot require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, facility policy review, and staff interview, it was determined that the facility failed to provide necessary equipment to a resident on admission for one of five sampled residents. (Resident CL1) Findings include: Review of the the facility policy entitled, Pre-admission Process Procedure, last reviewed July 1, 2023, revealed that when a referral was received the Clinical Director of Admissions and Marketing would pre-screen the referral. The Director of Nursing would review the referral clinically for staff education needs and to ensure all necessary equipment was ordered. If there were additional needs identified, they would be communicated to the Clinical Director of Admissions and Marketing so they could be addressed before admission. Clinical record review revealed that Resident CL1 was admitted to the facility on [DATE], with diagnoses that included chronic obstructive pulmonary disease, dependence on supplemental oxygen, and morbid obesity. Review of pre-admission…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-04-27 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — the official record, unedited, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to ensure that physician's orders were implemented for one of five sampled residents. (Resident CL1 ) Findings include: Clinical record review revealed that Resident CL1 had diagnoses that included chronic obstructive pulmonary disease, congestive heart failure, and morbid obesity. A physician's order dated April 21, 2024, directed staff to administer an inhaler (Symbicort) two times a day to treat the resident's wheezing. A review of the April 2024 Medication Administration Records revealed that there was no evidence that staff administered the inhaler as ordered on April 21 and 22, 2024. In an interview on April 27, 2024, at 2:05 p.m., the Nursing Home Administrator confirmed that there was no documented evidence that Resident CL1 received the inhaler as ordered by the physician. 28 Pa. Code 211.12(d)(1)(5) Nursing services.
- Potential for harm · D2024-03-07 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review, and staff interview, it was determined that the facility failed to implement care planned interventions for two of three sampled residents. (Residents 1, 3) Findings include: Clinical record review revealed that Resident 1 had diagnoses that included diabetes and peripheral vascular disease (a circulation disorder). On January 29, 2024, the resident received diabetic foot support sneakers. The foot specialist recommended frequent foot examinations to identify pressure areas and for foot health. A review of the care plan revealed that staff were to check the resident's feet for signs of pressure or indentation and to relieve pressure on the resident's feet every two hours. Review of the clinical record revealed there was a lack of documentation to support that staff checked the resident's feet as per the care plan. In addition, the care plan indicated that the resident had the potential for impaired skin integrity, and staff were to check the resident's skin every shift for the development of open areas, scratches, cuts, and/or bruises and report…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-25 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to develop and implement a care plan, and to provide ongoing assessment and monitoring for one of two sampled residents receiving dialysis (process of removing excess toxins and water from the blood). (Resident 1) Findings include: Clinical record review revealed that Resident 1 was admitted to the facility on [DATE], and had diagnoses that included end-stage renal disease. On February 8, 2024, a physician ordered for the resident to receive dialysis three times a week at an offsite facility. Review of the resident's current care plan revealed that dialysis was not an included care area and no interventions were developed to address Resident 1's dialysis three times a week. In a confidential interview, staff stated that residents who receive dialysis are to have a book with dialysis communication forms. The forms included pre and post dialysis weights, vital signs and recommendations from the center. There was a lack…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-19 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review, staff and resident interview, and observation, it was determined that the facility failed to provide wound treatments for one of four sampled residents. (Resident 1) Findings include: Clinical record review revealed that Resident 1 was admitted to the facility on [DATE], with diagnoses that included chronic obstructive pulmonary disease and diabetes mellitus. Review of the wound consultant's notes revealed that the resident had a pressure wound to his left posterior thigh. On December 15, 2023, the physician ordered for staff to apply a treatment and dressing daily to Resident 1's wound. In an interview on December 19, 2023, at 11:10 a.m., Resident 1 stated that staff do not always complete treatments to his wound. On December 19, 2023, at 11:30 a.m., Resident 1's left leg was observed with a dressing applied to his left posterior thigh. The dressing did not contain a date. Review of Resident 1's December 2023, treatment administration record revealed a lack of documentation that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-10 · tag F0676 — failed to keep up residents' daily-living abilities — isolatedEnsure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and observation, it was determined that the facility failed to provide services to maintain adequate grooming and personal hygiene for residents who need assistance with activities of daily living for two of four sampled residents. (Residents 1, 2) Findings include: Clinical record review revealed that Resident 1 had diagnoses that included diabetes mellitus and osteoarthritis. The Minimum Data Set assessment dated [DATE], indicated that the resident required staff assistance and/or supervision for personal hygiene. The care plan identified that Resident 1 had difficulty caring for himself and interventions included that staff assist with activities of daily living. Observation on December 10, 2023, at 10:45 a.m., revealed that Resident 1's fingernails on both hands were long and jagged with dirt underneath. In an interview at that time, Resident 1 stated that his nails are longer than he would like and that they needed to be trimmed. Clinical record review revealed that Resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-19 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to ensure that physician's orders were implemented for one of five sampled residents. (Resident 1) Findings include: Clinical record review revealed that Resident 1 was admitted to the facility on [DATE], with diagnoses that included diabetes mellitus and congestive heart failure. On August 10, 2023, the physician ordered for staff to check Resident 1's blood glucose weekly. Review of the current care plan indicated that the resident had the potential for hypoglycemia and hyperglycemia with an intervention to check his blood glucose as ordered. There was no documented evidence that the physician order was ever implemented. Further review of Resident 1's clinical record revealed that on August 31, 2023, the nurse practitioner assessed the resident and noted that he had bilateral knee pain and ordered an orthopedist consult. There was no documented evidence that Resident 1's orthopedist consult was ever completed. In an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-11-19 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to follow safety measures for one of five sampled residents. (Resident 3) Findings include: Clinical record review revealed that Resident 3 was admitted to the facility with diagnoses that included diabetes mellitus, dementia, and a history of falling. Review of the current care plan revealed that the resident had impaired cognitive function, was at risk for falls and skin impairment, and needed assistance from staff for activities of daily living. Interventions were for staff to have Resident 3's bed in the lowest position while he was in bed and to apply a pressure relieving cushion to his wheelchair. Review of the nursing notes indicated that the resident fell from bed on November 13, 2023. It was noted that the resident's bed was not in the lowest position at the time of the fall. On November 15, 2023, Resident 3 fell from his wheelchair in the dining room. The nurse's note indicated that upon inspection the resident's cushion was not properly secured to his wheelchair. In an…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2025-04-04 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation it was determined that the facility failed to post current nurse staffing information. Findings include: On April 4, 2025, at 9:57 a.m., the nurse staffing information posted in the facility was dated April 3, 2025. 28 Pa Code 201.18(b)(3) Management.
- No harm found · Ccited before2025-03-01 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation it was determined that the facility failed to post current nurse staffing information. Findings include: On March 1, 2024, at 9:30 a.m., there was no nurse staffing information posted in the facility. 28 Pa Code 201.18(b)(3) Management.
- No harm found · C2024-08-09 · tag F0574 — widespreadThe resident has the right to receive notices in a format and a language he or she understands.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation and the resident group interview, it was determined that the facility failed to post contact information in the facility for regulatory and advocacy group including (but not limited to) the State Survey Agency and State Long-Term Care Ombudsman. Findings include: During a tour of the facility on August 6, 2024, at 11:00 a.m., there was no information posted in the facility regarding the State Survey Agency and the State Long-Term Care Ombudsman. On August 7, 2024, at 10:30 a.m., ten alert and oriented residents in the group interview stated that they were unaware of how to contact the State Survey Agency and State Long-Term Care Ombudsman. 28 Pa. Code 201.29(c.1) Resident rights.
- No harm found · C2024-08-09 · tag F0577 — widespreadAllow residents to easily view the nursing home's survey results and communicate with advocate agencies.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation it was determined that the facility failed to make Department of Health survey results available to all residents. Findings include: Observation on August 7, 2024, at 11:00 a.m., revealed that the binder containing the Department of Health survey results was on the wall near the dining room. The binder did not contain the results of the abbreviated surveys conducted on November 19, 2023, December 10, 2023, December 19, 2023, February 15, 2024, February 25, 2024, March 7, 2024, April 27, 2024, and June 20, 2024. 28 Pa. Code 201.14(a) Responsibility of licensee.
- No harm found · C2024-08-09 · tag F0623 — widespreadProvide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, it was determined that the facility failed to notify the resident and the resident's representative(s) of transfer(s), including the reasons for the moves, and Ombudsman information, in writing upon transfer from the facility for five of five sampled residents who were transferred to the hospital. (Residents 25, 30, 31, 33, 39) Findings include: Clinical record review revealed that Resident 25 was transferred to the hospital on February 15 and March 16, 2024, after a changes in condition. There was no documentation to support that the resident and/or the resident's responsible party or legal representative was provided written information regarding the transfers to the hospital. Clinical record review revealed that Resident 30 was transferred to the hospital on January 13, 2024, after a change in condition. There was no documentation to support that the resident and/or the resident's responsible party or legal representative was provided written information regarding the transfer to the hospital. Clinical record review revealed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · Ccited before2024-08-09 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — the official record, unedited, may be distressing
Based on facility documentation review and staff interview, it was determined that the facility Quality Assurance and Performance Improvement (QAPI) committee failed to meet at least quarterly. Additionally, the facility failed to ensure that all required staff persons were in attendance at quarterly QAPI committee meetings for four of four quarters reviewed. Findings include: A review of QAPI committee meeting minutes revealed that the committee met only twice between July 2023, and August 2024, and did not meet quarterly. According to the QAPI committee minutes, the Infection Preventionist was not present for any meetings. In an interview on August 9, 2024, at 9:30 a.m., the Administrator confirmed there were only two QAPI meetings in the previous calendar year and that there no Infection Preventionist was present. 28 Pa. Code 201.18(e)(1)(2)(3) Management.
- No harm found · Bcited before2024-08-09 · tag F0565 — failed to support the resident council — patternHonor the resident's right to organize and participate in resident/family groups in the facility.
What the surveyor found here — the official record, unedited, may be distressing
Based on a review of facility resident council minutes, and resident and staff interviews, it was determined that the facility failed to address grievances voiced by the resident group. (Residents 1, 4, 8, 10, 22, 23, 27, 29, 30, 32) Findings include: In a group interview conducted on August 7, 2024, at 11:24 a.m., Residents 1, 4, 8, 10, 22, 23, 27, 29, 30, and 32 stated that items were often lost in the laundry, snacks and water were not offered regularly, and call bells were not answered timely. They also stated the facility did not assist with organizing regular resident council meetings. Review of Resident Council minutes dated April 26, 2024, June 13, 2024, and July 9, 2024, revealed that multiple residents had reported issues with lost clothing, a lack of water and snacks, and slow call bell responses. In an interview on August 7, 2024, at 1:30 p.m. the Administrator confirmed that the resident council had met three times in the last eight months and the facility had not followed up on Resident Council grievances. 28 Pa. Code 201.14(a) Responsibility of licensee.
- No harm found · B2024-08-09 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, it was determined that the facility failed to maintain confidentiality in regards to residents' health information on the nursing unit. Findings include: Observation on August 8, 2024, from 9:20 a.m. through 9:45 a.m., revealed LPN1 passing medications to residents on the nursing unit. Multiple times during this observation LPN1 left the medication cart unattended with the computer opened and unlocked displaying resident names and medications that they received. This information was visible to anyone in the hallway.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$31,346 in federal fines across 1 penalty. 1 Medicare payment denial on record.
- $31,346 — penalty dated 2025-07-03
- Medicare payment denial — starting 2025-08-06 for 20 days
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| CIBC BANK USA | Organization | 5% OR GREATER MORTGAGE INTEREST; OPERATIONAL/MANAGERIAL CONTROL | since 08/06/2025 |
| KADIMA HEALTHCARE GROUP INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/29/2018 |
| PINNACLE HEALTHCARE SOLUTIONS INC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 11/01/2024 |
| HARKINS, ANDREA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 09/15/2025 |
| LOWDEN, THOMAS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/01/2025 |
| MORRIS, DANIEL | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/29/2018 |
| RIVERA, ZENAIDA | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 10/27/2025 |
| ROSEN, JACOB | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 07/29/2025 |
| STRAUSS, JONATHAN | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | since 08/29/2018 |
| MARTIN FRIEDMAN CPA PC | Organization | ADP OF THE SNF | since 01/01/2025 |
| PALMYRA PROPERTY MANAGEMENT LLC | Organization | ADP OF THE SNF | since 08/29/2018 |
| PEARLSTEIN, ROBERT | Individual | ADP OF THE SNF | since 01/01/2021 |
CMS files one row per role, so the 21 rows in the source record cover these 12 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.
5 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 74% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $219K paid to related parties (affiliated landlords or management companies) in its most recent cost report.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in PA
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395506. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-05, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.