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Maplewood Nursing And Rehab Center

125 W Schoolhouse Lane, Philadelphia, PA 19144 · For profit - Individual · 180 certified beds · (215) 844-8806 Medicare & Medicaid certified

Need help choosing, fast? Free, unbiased: Eldercare Locator 1-800-677-1116
Abuse/neglect citation on record (F0602) — cited May 20261 immediate-jeopardy citation$76,483 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has an abuse, neglect, or exploitation citation (F0602), cited May 2026
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0610) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (45) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $76,483 in federal fines (most recent 2024-08-15)
  • its payroll-based staffing rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 2 of 5
Quality measuresSelf-reported by the facility 4 of 5

Location & what’s nearby

Urgent care / clinic
5555 Germantown Ave · (215) 991-9006 · Call to confirm hours
Pharmacy
112 W Chelten Ave · (215) 848-4651 · Call to confirm hours
Grocery
176 W Chelten Ave # 3302 · (215) 848-3663 · Call to confirm hours
Park
5501 Germantown Ave · Typically dawn to dusk
Place of worship
45 W School House Ln · (267) 285-0553

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 4 of 5
Long-stay residentspeople who live here 5 of 5
Short-stay residentsrehab / post-hospital 4 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased16.6%16.8%15.4%typical
Long-stay residents who lose too much weight6.7%6.2%5.4%worse
Long-stay residents with a catheter left in their bladder0.3%0.7%0.9%better
Long-stay residents with a urinary tract infection0.2%1.5%2.0%better
Long-stay residents with depressive symptoms17.7%10.8%6.5%worse
Long-stay residents who were physically restrained0.0%0.2%0.1%better
Long-stay residents with falls causing major injury2.3%3.1%3.3%better
Long-stay residents whose ability to walk worsened16.1%17.0%16.1%typical
Long-stay residents on antianxiety or hypnotic medication13.2%20.0%18.9%better
Long-stay residents given the seasonal flu vaccine77.5%93.5%95.3%worse
Long-stay residents with pressure ulcers6.5%4.8%4.7%worse
Long-stay residents with worsening bladder/bowel control29.4%25.5%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table16.3%17.7%17.1%typical
Short-stay residents who newly got an antipsychotic medication1.0%1.4%1.4%better
Short-stay residents given the seasonal flu vaccine36.0%68.7%79.4%worse
Short-stay residents rehospitalized after admission18.7%22.5%22.6%better
Short-stay residents with an outpatient ER visit2.7%9.5%12.0%better
Long-stay hospitalizations per 1,000 resident days1.241.621.67better
Long-stay outpatient ER visits per 1,000 resident days1.031.181.80better

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

44.4% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 37 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.

44.4%U.S. median 51.5%
Got home and stayed home
11.2%U.S. median 10.7%
Went back to hospital
52.0%U.S. median 56.6%
Met the expected recovery
0.11U.S. median 0.31
Therapy hours / resident / day
0.03hours / resident / day
Physical therapy
0.05hours / resident / day
Occupational therapy
0.02hours / resident / day
Speech therapy

Met the expected recovery: 52.0% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 25 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.11 therapist hours per resident per day in 2026Q1 — more than 7% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 6% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNF44.4%CMS range 31.2–62.051.5%Oct 2022–Sep 2024no different from U.S.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF11.2%CMS range 8.2–15.310.7%Oct 2022–Sep 2024no different from U.S.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge52.0%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge44.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge60.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay2.6%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened15.4%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization7.5%CMS range 3.9–13.37.1%Oct 2023–Sep 2024no different from U.S.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs0.791.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.35
RN hours/ resident / day
0.82
LPN hours/ resident / day
1.94
Aide hours/ resident / day
3.11
Total nurse hours/ resident / day
0.21
RN hoursweekends
54.7%
Total nursing turnover
52.2%
RN turnover

How full it usually is: this home is certified for 180 beds and averages 170.1 residents a day — about 94% occupied, or roughly 10 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.11 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.35 is below the 0.55-hour RN benchmark and nurse-aide staffing of 1.94 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.80 hrs/resident/day on weekends vs 3.24 on weekdays — 14% thinner on weekends. RN hours go from 0.40 to 0.21 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 55% is about the same as the national median of 45%. 1 administrator has left in the past year.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

5
deficiencies at the latest standard inspection (2025-08-28)
21
at the previous standard inspection (2024-11-06)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

45 citations, most serious first. The 12 most serious are shown; the remaining 33 are one tap away and print in full.

  • Immediate jeopardy · Kcited before2024-01-12 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, review of facility policies, facility documentation and interviews with staff, it was determined that the facility failed to ensure that water temperatures in resident bathroom hand sinks and shower rooms were maintained at a safe temperature for three of three nursing units (Second, Third and Fourth Floor Nursing Units). This failure placed residents on the (Second, Third and Fourth Floor Nursing Units) at risk for serious injury from a burn and resulted in an Immediate Jeopardy situation. (Second, Third and Fourth Floor Nursing Units). Findings Include: Review of facility policy titled, Water Temperature with a revision date of November 24, 2024 revealed The facility should insure that plumbing fixtures that supply hot water and are accessible to the residents shall be thermostatically controlled so the water temperature at the fixture does not exceed one hundred ten degrees Fahrenheit. Observation conducted on January 9, 2024 at 10:30 a.m. in Resident R132's hand sink revealed that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Actual harm · Gcited before2024-08-15 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, review of facility documentation, review of clinical records, and interviews with residents and staff, it was determined that the facility failed to ensure that the resident environment remained free of accident hazards by failing to monitor the temperature of hot water beverages served to a resident. This failure resulted in actual harm to Resident R1 who spilled a hot water beverage and sustained an abdominal and chest burn injury, for one of five residents reviewed. (Resident R1) Findings include: Review of facility policy on Hot Liquid with a most recent revision date of January 17, 2019, revealed that under section Policy: Residents will be served coffee, hot water, soup, or any hot liquid at a palatable temperature that will not burn the skin. Under section Purpose: To ensure residents are served coffee, hot water, soup, or any liquid that will not burn the skin if spilled on a resident. Under section Guidelines: #1. Coffee will be brewed at recommended and soup will be…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-07 · tag F0602 — failed to protect residents from theft of their belongings — isolated
    Protect each resident from the wrongful use of the resident's belongings or money.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of facility policy, staff interviews, resident interviews, and observations it was determined that the facility did not ensure a resident was free from exploitation for one of nine residents reviewed. (Resident R3)Findings Include: Review of facility policy titled, Abuse last revised October 24, 2022 states, Definitions of Abuse and Neglect- Abuse and neglect exist in many forms and to varying degrees. The following are the approved CMS definitions of abuse and neglect from the Draft State Operations Manual Appendix PP effective November 28, 2016. Further review of the policy states, a. Mistreatment means inappropriate treatment or exploitation of a resident. Review of Resident R3's clinical record revealed the resident was admitted to the facility on [DATE] with the following diagnosis: Type Two Diabetes (a chronic metabolic condition where the body develops insulin resistance, causing high blood sugar levels because cells cannot properly absorb glucose), Injury of the Head, Muscle Weakness (a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-05-07 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews, review of facility policy, and review of facility documentation it was determined that the facility did not ensure to report the results of all investigations to state officials in accordance with State law, including to the State Survey Agency, within 5 working days of the incident, and did not have evidence that all alleged violations were thoroughly investigated for two of ten residents reviewed. (Resident R1 and Resident R2)Findings Include: Review of facility policy titled, Smoking Safety Policy last revised October 22, 2022 states, Policy- it is the facility policy to provide a safe environment for our residents, staff and visitors by defining and enforcing safe smoking practices. Further review of the policy states, New Admissions shall be informed upon admission that we enforce a smoking safety policy and procedure through the admission agreement. They will be informed to not give smoking paraphernalia to any residents including their loved one. All smoking materials…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-05-07 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, resident interviews, and staff interviews, it was determined that the facility did not ensure residents were free from foreseeable accidents and hazards related to smoking for four of ten residents reviewed. (Resident R1, R2, R4, R5)Findings Include: Review of facility policy titled, Smoking Safety Policy last revised April 7, 2026 states, It is the facility policy to provide a safe environment for our residents, staff and visitors by defining and enforcing safe smoking practices. Residents who smoke will be permitted to smoke in the designated outside smoking area. They must agree to and comply with the safe smoking practices and the conditions of the Smoking Safety Policy and Procedure. Further review of the policy states, New admissions shall be informed upon admission that we enforce a smoking safety policy and procedure through the admission agreement. They will be informed to not give smoking paraphernalia to any residents including their loved one. All…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-17 · tag F0659 — isolated
    Provide care by qualified persons according to each resident's written plan of care.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, resident interview, staff interview, and review of facility policy, the facility failed to ensure medications were delivered by a licensed nurse, who has the skills, experience and knowledge to administer medications for one of four residents reviewed (Resident R1).Findings Include: Review of Facility's medication administration policy revealed only persons licensed or permitted by this state to prepare, administer and document the administration of medication may do so. Review of the facility grievance log revealed Resident R1 reported a concern on February 23, 2026. Resident R1 stated that Licensed nurse, Employee E4 did not give (him/her) medications. Continued review of the grievance revealed that Licensed nurse, Employee E4 stated Resident R1 will not accept medication from (her/him). Review of Medication Admin Audit Report revealed Licensed nurse, Employee E4, was removed from Resident R1's nursing unit on February 21, 2026. Resident R1 alleged that Licensed nurse, Employee E4 was unprofessional and instructed a Nurse aide to administer medications due…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-28 · tag F0559 — isolated
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on staff and resident interviews and review of clinical records, it was determined that the facility failed to ensure that documented room change notifications to the resident and/or emergency contact were provided for one out of 33 residents reviewed (Resident R133).Findings include:During an interview with Resident R133 on August 27, 2025, at 2:07 p.m. stated facility moved his room without providing prior notice. The resident stated the staff came into his room and asked him to move. The resident stated he was not prepared and did not pack his belongings, and staff did not give him the opportunity to do it himself because it was important for him to pack his belongings himself.Review of room change notification for Resident R133 dated February 19, 2025, revealed that resident had room change on February 19, 2025, and the date of notification was on February 19, 2025. The question for written copy provided to was answered N/A (Not Applicable Resident is alert and oriented X3.Further review of clinical records revealed no evidence that the facility provided written notice to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-28 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility policies and clinical records and staff interviews, it was determined that the facility failed to ensure that a written summary of the baseline care plan was provided to the resident and/or the resident's representative for one of two residents reviewed (Resident R151).Findings include:Interview Resident R151 on August 26, 2025, at 11:00 a.m. stated he was not provided a copy of the baseline care plan or medication list since his admission.A review of Resident R151's clinical record reviewed that the resident was July 28, 2025.Review of the clinical record for Resident R151 revealed no evidence that the facility provided a written summary of baseline care plan and a medication list to the resident or the resident representative.Interview with the Social Service Director, Employee E8 on August 28, 2025, at 9:54 a.m. confirmed that the facility did not provide a written copy of baseline care plan to Resident R151 or his representative. Employee E9 also stated that the facility did not have a process of providing a copy of the baseline care plan or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-08-28 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record review and staff interview, it was determined that the facility failed to update resident's physician orders related to dialysis schedule for one of one resident review receiving hemodialysis treatment (Resident R8). Findings Include: Review of the medical record revealed that Resident R8 was admitted on [DATE], with diagnosis including, but not limited to end stage renal disease (the final stage of chronic kidney disease, where kidneys can no longer function adequately, requiring dialysis or a kidney transplant for survival). Further review of the clinical record for Resident R8 revealed a July 25, 2025, physician's order for hemo dialysis at a local dialysis center with a 10:00 a.m. chair time every Monday, Wednesday and Friday. Interview with the Unit Clerk, Employee E7 on the second floor on August 28, 2025, at 9:30 a.m. revealed that Resident R8 was not on the floor and was at dialysis. When asked why he was at dialysis on a Thursday when his order was for Monday, Wednesday and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-28 · tag F0699 — isolated
    Provide care or services that was trauma informed and/or culturally competent.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of clinical records, staff and resident interviews, it was determined that the facility failed to provide culturally competent, trauma care in accordance with professional standards of practice, accounting for the resident's past experiences and preferences in order to eliminate and/or mitigate triggers that may cause re-traumatization of the resident for one of four residents sampled for post-traumatic stress disorder(PTSD) care for one of 33 residents reviewed. (Resident R4).Findings include:A review of the clinical record revealed that Resident R4 was admitted to the facility, with diagnoses to include traumatic subdural hemorrhage(a collection of blood that accumulates between the inner layer of the skull (dura mater) and the surface of the brain after a head injury), major depressive disorder (a common mental health condition characterized by persistent feelings of sadness, loss of interest, and low energy levels that can significantly impact daily life and post-traumatic stress disorder (PTSD) ( a mental health condition that develops after experiencing or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-08-28 · tag F0883 — failed to offer flu and pneumonia vaccines — isolated
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review of clinical records and staff interviews, it was determined that the facility failed to offer and/or provide the influenza and pneumococcal immunization for three of five residents reviewed (Resident R43, R55 and R151).The findings include:Review of the clinical record for Resident R43 revealed the resident was admitted to the facility on [DATE]. The resident was [AGE] years old.Review of R43's immunization records revealed no evidence that the resident received the influenza vaccine, or the facility offered the influenza vaccine.Review of the clinical record for Resident R55 revealed the resident was admitted to the facility on [DATE]. The resident was [AGE] years old.Review of R55's immunization records revealed no evidence that the resident received the influenza vaccine, or the facility offered the influenza vaccine.Review of the clinical record for Resident R151 revealed the resident was admitted to the facility on July28, 2025. The resident was [AGE] years old.Review of R151's immunization…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-12-30 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on review a facility policy, review of facility documentation, review of clinical records, and interviews with staff, it was determined that the facility failed to ensure that a resident was safely transfer via mechanical lift for one of four residents reviewed. (Resident R1) Findings include: Review of facility policy titled Mechanical Lift updated April 2023, revealed that initially the staff must review the resident's care plan to assess for any special needs of the resident and if warranted, assemble the equipment and supplies as needed. Further steps in the procedure to transfer a resident from a bed to a chair must follow guidelines of operation including that one nursing assistant or licensed nurse shall control the lift to prevent tilting, and lift bar from striking resident etc, the second nursing assistant or licensed nurse must be in control of the resident and repositioning. The general guidelines requires two nursing assistants and or two licensed staff will be required to perform the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
Show the remaining 33 citations
  • Potential for harm · Dcited before2024-12-11 · tag F0684 — failed to provide proper treatment and quality of care — isolated
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility provided documentation, interview with staff and review of clinical record, it was determined that facility failed to ensure that require information to obtain an imaging study was submitted for one out of nine residents reviewed. (Resident R4) Findings include: Review of Resident R4's clinical record that the resident was admitted to facility on January 27, 2023 with medical history of left basal ganglia, intraparenchymal hemorrhage (bleeding within brain parenchyma), status post craniectomy, stroke affecting right dominant side, cognitive communication deficit, encounter for surgical aftercare following surgery on the nervous system, depression, aphasia (difficulty speaking), dysphagia (difficulty swallowing),and gastrostomy status. Review of facility provided documentation revealed Resident R4 had left decompressive hemicraniectomy (neurosurgical procedure that removes part of the brain) completed prior to admission to facility, on January 2, 2023. On April 16, 2024, Resident R4 had consult regarding neurosurgery with recommendation for stealth CT…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2024-11-06 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility policies and interviews with staff, it was determined that the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety. Findings include: An initial tour of the main kitchen on November 3, 2024, at 9:45 a.m. with the Food Service Director, Employee E4, revealed the following: Observations revealed boxes of dry cereal placed directly on floor next to tray line while waiting for service to start. Observations in the freezer revealed a tray of premade meatballs that was not sealed, raw burger patties on the shelf not in any packaging, waffles not in their original packaging with no date, open vegetable blend with no date. Observations revealed an industrial fan facing the dish machine where clean dishes come out with a thick layer of dust build-up on the fan. Observations revealed a small red bucket with dirty water/cleanser and a cloth on the shelf beneath the coffee maker. Observations in the dry storage room revealed a plastic bin filled with condiment packets and a red…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-06 · tag F0656 — failed to write and follow a full care plan — pattern
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility policies, clinical record review and interviews with staff, it was determined that the facility failed to develop comprehensive person-centered care plans, related to behaviors, nutrition and contractures, for four of 32 residents reviewed (Residents R129, R100, R117 and R38). Findings include: Review of facility policy, Baseline Care Plan, Comprehensive Care Plan and Ongoing Care Plan Updates dated April 1, 2022, revealed, The facility will develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment. Review of Resident R38's quarterly Minimum Data Set (MDS - federally mandated resident assessment and care screening) dated September 16, 2024, revealed the resident had diagnoses of hemiplegia (paralysis of one side of the body), muscle…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-11-06 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility policies and interviews with staff, it was determined that the facility failed to maintain effective infection control practices related to barrier precautions and personal protective equipment for three of 32 residents reviewed (Residents R43, R81, and R52) and proper disposal of PPE by staff prior to leaving room for 4 out of 17 rooms observed. Findings include: Review of facility policy titled Isolation Steps Categories of Transmission Based Precautions revised August 1, 2023, revealed the facility shall make every effort to use the least restrictive approach to managing individuals with potentially communicable infections enhanced barrier precautions expands the use of PPE (personal protective equipment) beyond situations in which exposure to blood and bodily fluids is anticipated and referred to the use of donning gloves during high contact resident care activities that provide opportunities for the transfer of multi drug resistant organisms (MDRO) to staff hands…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0645 — isolated
    PASARR screening for Mental disorders or Intellectual Disabilities
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on clinical record reviews, review of facility policies, and staff interviews, it was determined that the PASRR (Preadmission Screen and Resident Review) was not appropriately revised according to the resident assessment for one of three residents reviewed. (Resident R77) Findings include: Review of facility policy titled Pre-admission Screening and Resident Review (PASRR) program dated April 1, 2022, reveled the facility work will coordinate assessments with the preadmission screening and resident review program. The coordination includes incorporating the recommendations from the pass our level to determination and pass our evaluation report into a resident assessment care planning and transition of care also to referring all level two residents and all red and all residents with newly evident or possible serious mental disorder intellectual disability or a relation condition for level two resident review upon a significant change in status assessment. Continued review of this policy revealed a nursing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-06 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical records reviews, it was determined that the facility failed to develop a baseline care plan within 48 hours of admission that includes the instructions needed to provide effective and person-centered care, ADL (activity of daily living) needs for one of 32 residents reviewed (Resident R362). Findings include: Observation conducted of Resident R362 on November 3, 2024, at 9:10 a.m. revealed that Resident R362's left hand was in a fist. Further, Resident R362 had unkempt facial hair. Review of clinical record revealed that Resident R362 was admitted to the facility on [DATE], with diagnoses of Cerebral Infarction (stroke) due to embolism to the right vertebral artery, aphasia (difficulty speaking and trouble understanding), and cerebral atherosclerosis (thinking and hardening of brain arteries). Review of Resident R362's OSA (OSA- Optional State Assessment, a state required MDS-minimum data set assessment containing the activities of daily living (ADL) functional items) MDS (minimum…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-06 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of clinical records, and staff and resident interviews, it was determined that the facility failed to ensure residents with limited range of motion received treatment and services to maintain or improve range of motion/mobility for one of five residents reviewed with limited range of motion (Resident R38). Findings Include: Review of Resident R38's quarterly Minimum Data Set (MDS - federally mandated resident assessment and care screening) dated September 16, 2024, revealed the resident was cognitively intact and had diagnoses of hemiplegia (paralysis of one side of the body), muscle wasting, and muscle weakness. Further review of Resident R38's quarterly MDS dated [DATE], revealed the resident had impairment in range of motion on one side of the upper extremity. Observations on November 3, 2024, at 12:50 p.m. revealed Resident R38 had a contracture (shortening and tightening of muscle fibers that reduces flexibility and makes movement difficult) of the left-hand and had no splint.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0698 — failed to provide proper dialysis care — isolated
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of clinical records, review of facility policy and staff interview, it was determined that the facility failed to ensure communication with the dialysis provider for one of two residents reviewed on renal dialysis (Resident R22) Findings include: Review of facility policy title Dialysis dated April 1, 2022, revealed that the facility shall provide adequate management of dialysis services to ensure that residents attained or maintain the highest practicable physical mental and psychosocial wellbeing. Further review of this policy reveal the facility will ensure that residents who require dialysis receive such services consistent with professional standards of practice the comprehensive standard care plan and residence goals and preferences. The nursing facility will collaborate with the dialysis facility and assure that residents needs related to dialysis or met. That documentation requirements are met to assure that treatments are provided as ordered and nephrologist attending practitioners and dialysis team. That there is an ongoing communication and collaboration…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0759 — failed to keep medication error rate low — isolated
    Ensure medication error rates are not 5 percent or greater.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility policies, clinical record reviews and interviews with staff, it was determined that the facility failed to ensure a medication error rate of less than five percent for two of four residents observed during medication administration (Residents R43 and R108). Findings include: The facility's medication error rate was 20.69 percent based on observation of 29 medication administration opportunities with six medication errors observed. Review of facility policy, Administering Medication dated April 17, 2024, revealed, Medications shall be administered in a safe and timely manner, and as prescribed. Review of facility policy, Enteral Feeding dated April 15, 2024, revealed, Prior to crushing tablets for administration through the enteral tube, the Medication Crushing General Guidelines should be reviewed. Continued review revealed, Each medication is administered separately followed by a 5cc [milliliter] flush of water between medications to avoid physical interactions of the medications. Observation of the morning medication pass on November 3,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0761 — failed to label and store drugs safely — isolated
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility policies and interviews with staff, it was determined that the facility failed to ensure that medications were properly labeled and dated for two of three medication carts reviewed (fourth floor A and B carts), and failed to ensure that a medication cart was kept locked when not in use during medication administration for one of three nursing units observed (third floor nursing unit). Findings include: Review of facility policy, Administering Medication dated April 17, 2024, revealed, During administration of medications, the medication cart is kept closed and locked when out of sight of the medication nurse. Continued review revealed, Medications must be stored per manufacturer/labeled. Review of facility policy, Medication Storage dated April 1, 2022, revealed, Medications will be stored in the original, labeled containers received from the pharmacy. Review of facility policy, Expiration Dates for Open Injectable Diabetes Medications dated July 12, 2023, revealed that…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0801 — isolated
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of personnel files, review of facility documentation, and staff interviews, it was determined that the facility failed to employ a qualified Registered Dietitian and Director of Food and Nutrition Services. Findings Include: Review of the job description for the Director of Food and Nutrition Services revealed that job responsibilities included oversight of ordering, receiving, storing, preparation and service of food. Interview on November 4, 2024, at 11:45 a.m. with Registered Dietitian, Employee E8, confirmed the Registered Dietitian only worked at the facility part time. Review of Food Service Directors, Employee E4, personnel file revealed the employee held the position of Dietary Director with a start date of July 17, 2023. Review of the Food Service Directors, Employee E4, personnel file confirmed the employee was not currently a certified dietary manager (CDM); or a certified food manager (CFM); or had a national certification for food service management and safety from a national certifying body; or had an associate's or higher degree in food service…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0802 — failed to prepare enough nourishing food — isolated
    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and staff interviews, it was determined that the facility failed to employ sufficient dietary personnel to carry out the functions of the food and nutrition service for one of one meal observed (Breakfast November 3, 2024). Findings Include: Observation on November 3, 2024, revealed that the posted mealtimes on the fourth-floor nursing unit were: Breakfast 7:40 a.m. to 8:40 a.m. Observations in the main kitchen on November 3, 2024, at 9:00 a.m. revealed dietary staff were preparing for the breakfast meal service and cooking food. Observations revealed there was one dietary personnel cooking the breakfast and three dietary aides preparing the resident beverages and meal trays for service. Interview on November 3, 2024, at 9:00 a.m. with the Assistant Food Service Director, Employee E24, revealed the cook did not show for the breakfast shift. Observations revealed breakfast was still being prepared by the Assistant Food Service Director, Employee E24, at 9:15 a.m. Further observations on November 3, 2024, revealed breakfast tray line (when resident trays began to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-11-06 · tag F0803 — failed to meet residents' dietary needs — isolated
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, review of facility documentation, and staff and resident interviews, it was determined that the facility failed to ensure menus were followed for three of three nursing units observed (second, third and fourth floor nursing units). Findings include: Review of the facility menu revealed the planned menu for lunch on November 3, 2024, was crispy ranch chicken, oven browned potatoes, and parslied carrots. The alternate planned lunch items were roast pork, rice pilaf, and brussels sprouts. Observations on November 3, 2024, at 2:00 p.m. in the main kitchen revealed dietary staff was serving beef stew over rice. Interview on November 3, 2024, at 2:00 p.m. with the Food Service Director, Employee E4, confirmed the planned menu was not followed because there was not sufficient time to prepare the meal due to breakfast running so late. Review of the facility menu revealed the planned menu for lunch on November 4, 2024, was fish, orzo, and sauteed mushrooms. The alternate planned lunch items were…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews with residents and staff, it was determined that the facility failed to ensure that food was palatable and served at appetizing temperatures. Findings include: Review of facility food council minutes dated September 25, 2024, revealed old business that was reviewed included cold food temperatures. Further review of the food council minutes revealed 9 out of 11 residents reported the temperature of hot and cold foods at breakfast were not appropriate. Review of facility food council minutes dated October 30, 2024, revealed food temperatures are still served cold for breakfast. Further review of the food council minutes revealed 7 out of 7 residents reported breakfast is served cold. Observation of the breakfast meal served on the fourth floor nursing unit on November 3, 2024, at 10:58 a.m. revealed that residents were served pancakes with syrup, scrambled eggs, trix cereal, coffee, sugar, nondairy creamer and milk. Interview on November 3, 2024, at 10:58 a.m. Resident R63 stated that the pancake was cold, that the coffee was cold, that the eggs…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0805 — failed to prepare food in a form residents can eat — isolated
    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility documentation, and staff interviews, it was determined that the facility failed to prepared foods in a form that meet resident needs for 8 of 8 residents on a pureed diet (Resident R100, R124, R21, R148, R8, R138, R81, R53). Findings Include: Review of facility diet manual signed by the Medical Director on January 1, 2023, and signed by the Food Service Director on September 1, 2023, revealed the facility follows the International Dysphagia Diet Standardization Initiative (IDDSI - provides a common terminology to describe food textures and drink thickness) Framework for food and beverage consistencies. Continued review of the facility diet manual revealed IDDSI Level 4 -Pureed Diet are foods pureed which are of a smooth, homogenous, and cohesive consistency and keep their shape when on a spoon. Review of a physician diet order report provided by the Food Service Director, Employee E4, on November 3, 2024, at 9:50 a.m. revealed Resident R100, R124, R21, R148, R8, R138, R81, and R53 were ordered a pureed diet. Interview on November 3, 2024, at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0807 — failed to offer suitable drinks — isolated
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of clinical record, and staff interview, it was determined that the facility failed to provide beverages consistent with resident needs for two of twenty-seven residents reviewed for dining (Resident R152 and R145). Findings include: Observation of breakfast meal service conducted on November 3, 2024, at 10:20 am revealed that Resident R152 was in the dining room. Further observation revealed that Resident R152's meal ticket indicated No Dairy Products. Observation of Resident R152's breakfast tray revealed that the breakfast tray contained a carton of whole milk. Interview with Resident R152 conducted at the time of the observation revealed that she is lactose intolerant and that she had requested for almond milk or other non-dairy products but has not received any. Observations and review of Resident R145's meal ticket on November 4, 2024, revealed the meal ticket specified to provide the resident with thickened beverages. Review of Resident R145's physician order summary revealed a diet order dated August 6, 2024, which indicated the resident was…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0809 — failed to serve meals on a reasonable schedule — isolated
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility documentation and interviews with residents and staff, it was determined that the facility failed to ensure that meals were served timely on three of three nursing units observed (second, third and fourth floor nursing units) and failed to ensure that residents were provided snacks for two of 32 residents reviewed (Residents R68 and R34) Findings include: Observation on November 3, 2024, at 9:11 a.m. revealed that posted meal times on the fourth floor nursing unit were: Breakfast 7:40 a.m. to 8:40 a.m.; Lunch 12:15 p.m. to 1:15 p.m.; Dinner 5:50 p.m. to 6:50 p.m. Review of facility food council minutes dated September 25, 2024, revealed 11 out of 11 residents reported breakfast is usually served late. Review of facility food council minutes dated October 30, 2024, revealed 7 out of 7 residents reported breakfast is usually served late. Observations in the main kitchen on November 3, 2024, at 9:00 a.m. revealed dietary staff were preparing for the breakfast meal service and cooking food. Observations revealed there was one dietary personnel…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0842 — failed to keep accurate, complete medical records — isolated
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on review of facility documentation, review of clinical records, and staff interview, it was determined that the facility failed to submit complete records related to rehabilitation services for three of 32 residents reviewed (Resident R110, R113, R38). Findings include: Request for rehab documents for Resident R113 on November 6, 2024, at 1:10 pm for Resident R113 revealed that the facility was not able to provide surveyors with rehab notes as requested for Residents Resident R133. Request for rehab documents for Resident R110 on November 6, 2024, at 1:10pm for Resident R110 revealed that the facility was not able to provide surveyors with rehab notes as requested for Residents Resident R110. Interview with Employee E1 conducted on November 6, 2024, at 1:11pm revealed that the facility changed rehab company and that they were not able to access the rehab therapy notes from the previous company. A request for Resident R38's most recent physical and occupational therapy notes and discharge summary was made to the Nursing Home Administrator, Employee E1, on November 6, 2024, at…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0847 — isolated
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on a review of facility documents and resident clinical records and interviews with staff, it was determined that the facility failed to ensure that residents had the capacity to understand the terms of a binding arbitration agreement for one of nine residents reviewed (Resident R259). Findings include: Review of the Resident Assessment Instrument 3.0 User's Manual effective October 2019, indicated that a Brief Interview for Mental Status (BIMS) is a screening test that aides in detecting cognitive impairment. The BIMS total score suggests the following distributions: 13-15: cognitively intact 8-12: moderately impaired 0-7: severe impairment Review of admission record indicated Resident R259 was admitted to the facility on [DATE]. Review of Resident R259's Minimum Data Set (MDS - a periodic assessment of care needs) dated January 17, 2021, indicated the diagnoses of cognitive communication deficit (problem with one or more cognitive skills involved in communication, such as attention, memory, or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0908 — failed to keep essential equipment working — isolated
    Keep all essential equipment working safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations and interviews with residents and staff, it was determined that the facility failed to ensure that essential dining equipment in the kitchen and essential resident equipment was maintained in proper working order for two of 32 residents reviewed (Residents R26 and R38). Findings include: Interview on November 3, 2024, at 12:50 a.m. with Resident R38 revealed the head rest of the wheelchair fell off and now there is no where to put his head when leaning back. Interview on November 5, 2024, at 12:45 a.m. with Physical Therapist, Employee E21, confirmed Resident R38's head rest fell off the wheelchair and a maintenance request was sent to the Nursing Home Administrator, Employee E1, on November 1, 2024. Interview on November 6, 2024, at 9:47 a.m. with the Nursing Home Administrator, Employee E1, confirmed Resident R38's headrest on the wheelchair was broken and that maintenance has not yet looked at the wheelchair for repair. Observations on November 3, 2024, at 10:45 a.m. revealed dietary staff utilized a tray line system to plate resident meals in the kitchen…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0922 — failed to maintain the building's systems — isolated
    Have enough backup water supply for essential areas of the nursing home.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on observation of the facility's physical environment and interviews with staff, it was determined that the facility failed to ensure that a supply of potable (safe for drinking) water on hand at the facility in the event that there was a loss of normal water supply. Findings Include: Interview on November 6, 2024, at 11:15 a.m. with the Food Service Director, Employee E4, revealed based on a census of 156 residents, the facility should have 3-gallons of water per resident for emergency purposes. Further interview revealed based on the above information the facility should have a total of 468 gallons of emergency water. Observations of the emergency water storage on November 6, 2024, at 11:30 a.m. with the Food Service Director, Employee E4, revealed the facility only had 294 gallons of emergency water on hand. Interview with the Food Service Director, Employee E4, confirmed the facility did not have sufficient emergency water to meet the needs of the residents in case of an emergency. 28 Pa. Code 201.18(b)(3) Management

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-11-06 · tag F0925 — failed to control pests — isolated
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility documentation and interviews with staff, it was determined that the facility failed to maintain an effective pest control program in the kitchen and for two of 32 residents reviewed (Resident R81 and R309). Findings include: Review of the facility pest control report dated October 28, 2024, revealed the pest control company Observed live roach activity in the dishwasher area coming out of wheel carts that carry dishes after they are done being washed. Observed carts with old food on them as well. Subsequently the pest control company recommended for better sanitation practices throughout the kitchen, especially behind the cooking area such as stoves, and for trash to be thrown out in a timely manner. The pest control company also recommend for leaks under dishwasher area to be fixed as the water washes away chemicals after being treated. Review of the facility pest control report dated November 4, 2024, revealed the pest control copy observed positive roach acceptance on monitor placed under dishwasher area in the main kitchen. The pest…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-09-12 · tag F0803 — failed to meet residents' dietary needs — pattern
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility menus and interviews with residents and staff, it was determined that the facility failed to ensure that menus were posted and followed as required on one of four floors observed (third floor). Findings include: Interview on September 12, 2024, at 10: 28 a.m. Resident R2 stated that food is cold, food ticket is blank, and resident don't offer food choices per resident's preferences. Menus were not posted or provided to residents. Interview on September 12, 2024, at 10: 35 a.m. Resident R3 stated no menu provided to residents who are bedbound, and food is disgusting and gross. Never know what you going to get, not following the resident food ticket. Interview on September 12, 2024, at 10: 30 a.m. Resident R1 stated that resident don't offer food choices per resident's preferences. Interview on September 12, 2024, at 10:54 a.m. with Assistant Director of Nursing Employee E2, confirmed that menus are only posted in the nursing station and not sure how bedbound residents know what's on the menus. Observation on the third-floor nursing unit on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-04-17 · tag F0676 — failed to keep up residents' daily-living abilities — isolated
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, clinical record review, review of facility policy and interviews with residents and staff, it was determined that the facility failed to provide assistance with showers for one of eight residents reviewed (Residents R4). Findings include: Review of facility policy, ADL (Activities of Daily Living) Policy, dated December 4, 2023, indicated that the facility will provide care and services for the following activities of daily living: including Hygiene- bathing, dressing, grooming, and oral care. Further review revealed that a resident who is unable to carry out activities of daily living will receive the necessary services to maintain goof nutrition, grooming, and personal and oral hygiene. Interview with Resident R4, on April 17, 2024, at 11:27 a.m. revealed that the resident had not received a shower for the last three weeks. Resident R4 stated I did not know I can receive a shower with my condition and that he was never offered a shower. Review of R4's clinical record revealed that the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-01-12 · tag F0835 — failed to run the facility competently — widespread
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, a review of facility documentation and interviews with staff, it was determined that the Nursing Home Administrator and the Director of Nursing failed to effectively manage the facility related to hot water temperatures in three of three nursing units (Second, Third and Fourth floor) which resulted in an immediate jeopardy situation. Findings Include: Review of the job description for the Nursing Home Administrator (NHA) revealed the Nursing Home Administrator (NHA) assumes full-time administrative authority, responsibility and accountability for the operations and for the financial viability of the nursing facility. Manages facility employees in the provision of care and services rendered in accord with professional standards, and in compliance with state and federal laws and regulations. Collaborates with consultants, contractors, referring physicians, community resources, government agencies and advocacy groups. Implements operational and financial objectives of Management and allocates…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-01-12 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations of the operations of the Food and Nutrition Services Department and interviews with staff, it was determined that foods were not being stored, prepared, distributed and served in accordance with professional standards for food service safety. Findings include: Observations of the dish room area of the main kitchen at 10:00 a.m., on January 9, 2024, noted dietary staff working to clear soiled food service equipment, after the breakfast meal service, revealed that everyday resident equipment for meal services were not thoroughly cleaned and sanitized. Dishes (dome lids, meal trays, bowls, cups and mugs) had been serviced by the dish machine or three compartment sink; however the dishes were not clear of debris. Further observations revealed a white film, brown and black staining that was adherent to the dome lids, meal trays, bowls, cups and mugs. Dietary staff were observed putting the meal trays through the dish machine to clean and sanitize the foodservice equipment. After the wet meal trays were observed being placed one on top of each other on a counter top…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-12 · tag F0558 — failed to accommodate residents' needs and preferences — isolated
    Reasonably accommodate the needs and preferences of each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations of care and services, reviews of policies and procedures, interviews with residents, clinical record reviews and interviews with staff, it was determined that the facility failed to ensure that each resident's needs and preferences were reasonably accommodated to create an individualized home-like environment for one of six residents reviewed. (Resident R143). Findings include: A review of the facility policy titled Activities of Daily Living dated April 1, 2022 revealed that the facility staff was responsible for creating and sustaining an environment that humanizes and individualizes each resident's quality of life. The policy said that the care and services provided by staff were to be person-centered and honor and support each resident's preferences, choices, values and beliefs. Observations of Resident R143 at 9:30 a.m., on Janaury 9, 2024 revealed that this resident was dressed in soiled sweat pants and shirt. The clothing was visibly soiled with food spillage and bodily fluids. Observations of Resident R143 at 11:00 a.m., on Janaury 10, 2024 revealed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-12 · tag F0656 — failed to write and follow a full care plan — isolated
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations of care and services, clinical record reviews, interviews with staff and reviews of policies and procedures, it was determined that the facility failed to implement a plan of care to address the dementia needs of one of 32 residents reviewed. (Resident R96 ) Findings include: A review of the policy titled Comprehensive Care Plan dated April 1, 2022 revealed that it was the responsibility of the facility to develop and implement a comprehensive person-centered care plan for each resident that meets professional standards for quality of care. The policy also said that the care plan would be consistent with resident rights, and include measurable goals, objectives and timeframes for meeting the goals. Care plan are to be implemented to meet each resident's medical, nursing, mental and psychosocial needs. The care plan services are to be furnished to attain or maintain the resident's highest practicable physical, mental and psychosocial well-being. Review Resident R96's admission Minimum Data Set (MDS- assessment of resident's care needs) dated July 27, 2023…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-12 · tag F0688 — failed to keep residents mobile / prevent decline — isolated
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, and review of clinical records, it was determined that the faciltiy failed to ensure that range of motion exercises were inititated and that the use of a sit and stand lift was maintained for one of two residents reviewed (Resident R70) Findings include: Review of Resident R70's quarterly Minimun Data Set (MDS-an assessment of care needs) dated October 28, 2023 indicated that the resident was cognitively intact. The resident had functional impairement on one side of the upper body and that the lower body had no functional impairments. This assessment revealed that the resident could wheel 50 feet with staff supervision and touch assistance. Review of physical therapy note dated December 1, 2023 indicated that Resident R70 was able to sit to stand/stand to sit transfers with a front wheeled walker. Clinical record review revealed an occupational therapy progress note dated December 5, 2024 indicated that Resident R70 had the ability improve his left hand grip and strength with the use of nine pound weights, provided with supervision and assist of care giver.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-12 · tag F0692 — failed to prevent malnutrition and dehydration — isolated
    Provide enough food/fluids to maintain a resident's health.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, review of facility policy, interviews with staff, and review of facility documentation, it was determined the facility failed to ensure that weights were monitored for three of 32 residents reviewed (R36, R97, R106) Findings Include: Review of Weight Assessment and Intervention Policy dated February 15, 2020 states, The nursing staff and the Dietician will cooperate to prevent, monitor, and intervene for undesirable weight loss for our residents. Further review of the facility policy states, 4. The Dietician will also review monthly weights to follow individual weight trends over time. Negative trends will be assessed and addressed by the Dietician whether or not the definition of Significant Weight Change is met. Review of Resident R36's Minimum Data Set(MDS- assessment of resident's care needs) revealed an admission date of February 22, 2021. The resident had the diagnoses of Anemia, Mild protein-calorie malnutrition, and muscle wasting and atrophy. Review of Resident R36's weight records revealed that the last weight was taken on November 2, 2023. Review of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-01-12 · tag F0790 — failed to provide dental care — isolated
    Provide routine and 24-hour emergency dental care for each resident.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observations, clinical record review and resident interview, it was determined that routine dental care was not provided for one of six residents reviewed with dental, chewing and swallowing needs. (Resident R121) Findings include: Clinical record review for Resident R121 revealed comprehensive Minimum Data Set (MDS- assessment of resident's care needs) dated September 28, 2023 that indicated that this resident was cognitively intact. Review of January 2024 physician orders revealed an ordered for a regular soft bite sized foods with thin liquids. Observations of Resident R121 at 9:30 a.m., on January 12, 2024 with a nursing assistant, Employee E16, that was familiar with the resident's dental status revealed that this resident had a full oral cavity of teeth. Interview with Resident R121 at 9:15 a.m., on January 12, 2024 revealed that the resident was interested for the consulting dental group to evaluate her mouth. The resident recalled that it had been awhile since she received a dental hygienist examination and cleaning or dentist evaluation of her oral cavity for…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-01-12 · tag F0880 — failed to prevent and control infections — isolated
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interviews with staff and review of facility policy and procedure, it was determined that the facility did not maintain an effective infection control program related to hand hygiene and medication administration for one resident (Resident R53) of four residents observed and glucometer handling and testing for one resident (Resident R19) of one resident observed. Findings include: Review of facility policy, Hand Hygiene, published 12/04/2023, revealed, Purpose: to prevent and to control the spread of infectious disease. When: 1. Employees must perform at least appropriate twenty second hand washing procedures using antimicrobial or non-antimicrobial soap and water under the following conditions. 2. If hands are not visibly dirty or soiled, use an alcohol-based rub for the following situations: a. before direct contact with residents; b. before donning gloves; before preparing or handling medications; g. after the removal of gloves including between glove changes during procedures. 3. The use of gloves does not replace or eliminate the need for handwashing /hand…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2023-10-12 · tag F0919 — failed to provide a working call system — pattern
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations, interviews with staff and residents and review of facility policy, it was determined that the facility failed to ensure that call bells were with in reach for 17 of 24 residents reviewed. (Resident R1, R9, R10, R11, R12, R13, R14, R15, R16, R17, R18, R19, R20, R21, R22, R23, and R24). Findings include: The policy of the facility on Call Bells dated, April 1, 2022, states; it is the policy of the facility that all residents always have access to call bells. The call system must be accessible to residents, while in their bed, other sleeping accommodations within the resident's room. On October 12, 2023, at 1:36 p.m., during observations of the nursing units, it was detected that the call bell was not available for Resident R1, room [ROOM NUMBER]-B, as the call bell was tangled with the adjacent resident-bed. The finding was confirmed with Employee E3, a Licensed Nurse, at the time of the finding. On October 12, 2023, at 2:05 p.m., it was observed in room [ROOM NUMBER]-B, that the call bell…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Environmental Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$76,483 in federal fines across 2 penalties.

  • $56,521 — penalty dated 2024-08-15
  • $19,962 — penalty dated 2024-01-12

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
PA8 MASTER TENANT LLCOrganizationDIRECT OWNERSHIP INTERESTsince 06/01/2025
PA OPS HOLDINGS, LLCOrganizationINDIRECT OWNERSHIP INTERESTsince 06/01/2025
EPSTEIN, JOELIndividualMANAGING CONTROL - GOVERNING BODY; ADP OF THE SNFsince 02/17/2026
KEEL, MEGANIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025
LEWIS, STEVENIndividualMANAGING CONTROL - GOVERNING BODY; OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNFsince 06/01/2025

CMS files one row per role, so the 10 rows in the source record cover these 5 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

2 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$16.3M
Net patient revenuemost recent cost report
-4.4%
Operating marginrevenue minus expenses
$497K
Related-party expense3% of expenses
Who pays — share of resident-days
Medicaid 97%Medicare 1%Other / private 2%

About 97% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $497K paid to related parties (affiliated landlords or management companies) in its most recent cost report.

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$289per resident / day
operating cost
$8,793per month
≈ monthly operating cost
$277per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in PA

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Pennsylvania Medicaid page.

Typical monthly cost in Pennsylvania
$11,954/mo
Nursing home (semi-private)
$13,688/mo
Nursing home (private)
$6,480/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 395865. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-08-28, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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