Alternative Healthcare Solutions LLC
Septimo Piso Doctors Center Hospital, San Juan, PR 00910 · For profit - Limited Liability company · 22 certified beds · (787) 999-2959 Medicare only — no Medicaid
This home’s record is mixed — some reassuring signs, some worth asking about.
- a middle-of-the-pack inspection score (3/5)
- no federal fines or payment denials on record
- a high payroll-based staffing rating (5/5)
- lower-than-typical staff turnover (32% vs 45% nationally) — better care continuity
- a high number of inspection citations overall (28) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- its payroll-based staffing score sits well above its independent inspection score
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 3 of 5 |
| StaffingFrom payroll records (PBJ) | 5 of 5 |
| Quality measuresSelf-reported by the facility | Not rated |
Worth a closer look. This home's staffing rating runs 2 stars above its independent health-inspection score. The inspection is done by state surveyors; the staffing score rests on the facility's own payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | Not rated |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 4 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Short-stay residents who newly got an antipsychotic medication | 0.8% | 0.3% | 1.4% | worse than state‡ — see note marked double-dagger below the table |
| Short-stay residents given the seasonal flu vaccine | 97.8% | 97.9% | 79.4% | better |
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
Therapy staffing: this home’s payroll records show 0.41 therapist hours per resident per day in 2026Q1 — more than 71% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 15% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | not reported — The data for this measure is missing or was not submitted. Call the facility to discuss this quality measure. | — | ||
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 22 beds and averages 22.3 residents a day — about 101% occupied, or roughly -0 beds typically open. It runs essentially full — expect a waiting list. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.54 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 3.95 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 0.00 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.41 hrs/resident/day on weekends vs 4.99 on weekdays — 32% thinner on weekends — a notable drop. RN hours go from 4.43 to 2.74 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 32% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
28 citations, most serious first. The 10 most serious are shown; the remaining 18 are one tap away and print in full.
- Potential for harm · F2026-05-21 · tag F0761 — failed to label and store drugs safely — widespreadEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and staff interviews, it was determined that the facility failed to ensure medications and supplements from unauthorized access.Findings include: 1.On 05/21/2026 at 8:40 AM, during medication administration observations, Registered Nurse (employee #5), were observed leaving the medication cart unlocked and unattended while administering medications to residents. Further observation revealed a four unsecured basket attached to the medication cart containing supplements, syringes, needles and saline flush syringes that were readily accessible to unauthorized individuals. During an interview with the Head Nurse (employee #4) on 05/21/2026 at 8:55 AM, she states that the drawers have locks, so they must remain closed.
- Potential for harm · Fcited before2026-05-21 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations made in the kitchen in the company of the kitchen coordinator (employee #6), it was determined that the nutritional value of the food was not being ensured due to improper storage in the refrigerator which can affect all admitted residents. Findings include:1. During the kitchen visit, the following food storage practices were observed in the refrigerator:a. On May 20, 2026, at 9:02 AM, food was observed stored in cardboard boxes and placed less than 18 inches from the ceiling, causing condensation and affecting food safety.b. The institution's policy, titled Safety in Receiving and Storing Food, refers to the correct distance from the ceiling and proper use and storage in the refrigerator, but it does not specify that food cannot be left stored in cardboard boxes.
- Potential for harm · Fcited before2026-05-21 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interviews, and food temperature measurements, it was determined that the facility failed to maintain proper food handling practices for disease prevention and food safety which can affect 13 out of 13 residents admitted . Findings include:Observations made on 05/21/2026 at 11:00 AM In the production process, the proximity of the [NAME] table when placing cold foods affects them and they presented a temperature of 46 degrees Fahrenheit. It affects food safety.In the dry storage area, the following were observed: Dust particles and poor organization are identified in the dry warehouse. In an interview conducted on May 20, 2026, at 2:28 PM with the clinical dietitian (employee #8), the possibility of relocating the production area was discussed. The plan was to place hot food on the right and cold food on the left. The dietitian consulted with the engineer, who confirmed the feasibility of the relocation, and a plan was submitted because a shorter refrigerator was required. The dietitian…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-05-21 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of Quality Assessment Performance Improvement-QAPI and interview with facility QAPI officer (employee #2) on 05/21/26 at 11:55 am, it was determined that the facility failed to assure QAPI program feedback and data system monitoring performed by the Director of Nursing and Administrator are included in every committee meeting.Findings include:During review of trimestral QAPI committee meeting 2025 and 2026 on 05/21/26 at 11:55 am, the following was identified:1.QAPI committee meeting performed on 09/25/25 did not evidence the participation of the Director of Nursing. There is no evidence that feedback and data system monitoring performed by the Director of Nursing is included in this meeting.2.QAPI committee meeting of 06/27/25 attendance list did not demonstrate participation of the Administrator. There is no evidence that feedback and data system monitoring performed by the Administrator is included in this meeting.3. During interview on 05/21/26 at 11:55 am QAPI officer (employee #2) stated that if the Administrator or Director of Nursing did not participate in…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-05-21 · tag F0868 — widespreadHave the Quality Assessment and Assurance group have the required members and meet at least quarterly
What the surveyor found here — an excerpt from the official record, may be distressing
Based on review of Quality Assessment Performance Improvement-QAPI and interview with facility QAPI officer (employee #2) on 05/21/26 at 11:55 am, it was determined that the facility failed to maintain a QAPI committee with participation of the required members established in 483.75 (g)(1):Findings include:Review of trimestral QAPI committee meeting 2025 and 2026 on 05/21/26 at 11:55 am, the following was identified: QAPI committee meeting performed on 09/25/25 did not evidence the participation of the Director of Nursing.QAPI committee meeting of 06/27/25 attendance list did not demonstrate participation of the Administrator.Review of QAPI rules and regulation last updated on January 2026 with QAPI officer (employee #2) on 05/21/26 at 11:50 am evidence that Administrator, Director of Nursing, Infection Control Officer and Medical Director must be part of the required QAPI committee members.During interview on 05/21/26 at 11:55 am QAPI officer (employee #2) stated that Administrator, Director of Nursing, Infection Control Officer and Medical Director must participate in each…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-05-21 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation and staff interview, it was determined that the facility failed to implement and maintain an effective infection prevention and control program by failing to ensure proper hand hygiene practices during medication administration. These deficient practices had the potential to increase the risk of cross-contamination and transmission of infectious organisms among residents.Findings include:1.On 05/21/2026 from 8:52 AM, through 9:40 AM, during the observation of the medication administration, a Registered Nurse (employee #5) was observed to entering residents' room [ROOM NUMBER], #704, #706 and #708, the nurse touched the door handle to open the resident room door, curtains, table and subsequently donned gloves and administered medications to residents without performing hand hygiene after contact with the door handle, curtains and table.According to CDC guidelines of hand hygiene to accept infection prevention practices, hand hygiene should be performed after touching the patient's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-05-21 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — the official record, unedited, may be distressing
Based on observation, it was determined that the facility failed to maintain the kitchen freezer in proper condition.Findings include:During the observation on 05/20/2026 at 9:00 a.m., the freezer was observed to be condensing, at risk of affecting the integrity and safety of the food.
- Potential for harm · E2026-05-21 · tag F0583 — failed to protect personal privacy — patternKeep residents' personal and medical records private and confidential.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations and staff interviews, the facility failed to maintain the confidentiality of residents' clinical information by leaving identifiable resident documents exposed and unattended on the top of cart for 5 of 5 residents observed during medication administration pass. (Resident #17, # 20, #25, #26 and new resident admitted on [DATE], late in the afternoon at 5:05 PM on room [ROOM NUMBER]B).Findings include:1. During the medication administration pass on 05/20/2026 from 8:05 AM until 8:45 AM Registered Nurse (employee #5), left medication cart and entered residents' rooms to administer medications. While away from cart, resident vital signs sheets and medication Kardex records containing residents' information remained on top of the medication cart and were visible in the hallway.During the interview with the nurse (employee #5), on 05/20/2023 at 9:00 AM, she stated that she used those documents while performing the medication pass to confirm the vital signs of the residents, and that she left…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-21 · tag F0656 — failed to write and follow a full care plan — isolatedDevelop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview and review of documents during initial pool on 5/20/26 at 9:10 am and further investigation on 5/21/26 at 8:55 am, it was identified facility failed to document a smoking plan of care for a resident who was receiving services and smokes in 1 out of 1 resident. (RR#19)Findings include:1.Resident #19 is an [AGE] year-old male resident admitted on [DATE] with a diagnosis of ulcer on right foot. He said he was admitted to receiving local care and intravenous antibiotic therapy for an ulcer that he develops in right foot.Resident stated in an interview on 5/20/2026 at 9:10 am that he is a smoker and smokes cigar every day during afternoon. He stated that he notified that he is a smoker during admission to the facility.Nursing Supervisor (employee # 4) stated during interview on 5/20/26 at 10:30 am that she explains to him during admission that smoking is prohibited in the building. Nursing supervisor explained to him that if he wants to smoke, there are designated areas for these purposes, and they…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-05-21 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — the official record, unedited, may be distressing
Based on records reviewed and observation, it was determined that the facility failed to meet professional quality standards to 1 out 1 resident. (RR#25) Findings include:1. RR#25 observation on May 21, 2026, at 9:55 AM: the resident had a wound on the left foot.2. RR#25 on May 21, 2026, at 10:52 AM: the doctor changed the prescription on May 17, 2026, from 1 tablet to 2 tablets of Ultracet, but did not provide justification for this change in the assessment.On the visitor's pass for May 17, 2026, the resident asked the doctor and the nursing supervisor if they could increase the medication. The doctor agreed and ordered the change but did not write a progress note for it.3. The institution's established protocol, titled Pain Management, specifies the importance of accurate documentation, including the justification for medical prescriptions.
Show the remaining 18 citations
- Potential for harm · D2026-05-21 · tag F0757 — failed to avoid unnecessary drugs — isolatedEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on records review (RR) and staff interview, the facility failed to ensure documentation of education regarding the risk and benefits of antipsychotic medication and documentation of informed consent for its use for 1 out 1 resident reviewed for psychotropic medications (RR #28).Findings include:1.R.R #28 is a 61 years-old female who was admitted to the facility on [DATE] with a diagnosis of Right Total Knee Replacement, Major Depression, Schizophrenia, and Bipolar Disorder. During the (RR) performed on 05/21/2026 at 10:51 AM it was observed that the pharmacist completed the medication regimen review on 05/14/2026. A medical order dated 05/14/2026 at 4:20 PM was observed for Abilify 10mg orally daily, Trazodone 100mg orally at bedtime, Cymbalta 60mg orally daily, and Vistaryl 25mg orally every 12 hours if necessary for anxiety. However, there was no note or statement indicating that the risks and benefits of high-risk medications, such as psychotropic drugs, were discussed with the patient and/or family…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-03 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on dining observations, review of staffing pattern and facility staff interview performed on 12/02/2024 through 12/03/2024 to from 8:30 AM through 4:30 PM, it was determined that the facility failed to ensure that facility failed to have sufficient staff to carry out the functions of the food and nutrition services. This deficiency affects 5 out of 5 cases admitted receiving services. Findings include: The following was identified during the dining services evaluation process: 1. Breakfast and lunch are served in Styrofoam disposable trays. The trays are assembled in a way that hot food items and cold items are in contact and cold food items change the temperature of the hot food items and vice versa. 2. During the interview with the kitchen manager (employee #6) on 12/03/2024 at 11:30 AM she stated that the facility is serving food in disposable trays due to lack of available kitchen personnel to process and disinfect dinner trays. 3. Kitchen staffing pattern was requested to the kitchen manager (employee #6) by the surveyor on 12/03/24 at 11:30 AM. In this pattern it was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-03 · tag F0804 — failed to serve food at safe, palatable temperature — widespreadEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on dining observations, review of policies procedures and facility staff interview performed on 12/02/2024 through 12/03/2024 to from 8:30 AM through 4:30 PM, it was determined that the facility failed to ensure that each resident receives, and the facility provides food and drinks that are palatable, attractive, and at a safe and appetizing temperature. This deficiency affects 1 out of 5 cases admitted receiving services (Resident #4). Findings include: During the initial pool process on survey on 12/02/2024 from 8:34 AM through 3:30 PM to screen residents the following findings were identified: 1. Facility failed to ensure that food and drink provided to residents maintain an appetizing temperature. a. Resident #4 is a [AGE] year-old female admitted to the facility on [DATE] with a diagnosis of Right Hip Replacement. On 12/02/2024 at 8:40 AM during resident interview she state that that the food came on disposable Styrofoam every time and that when she eats it was cold. b. Test tray was performed on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-03 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — the official record, unedited, may be distressing
Based on flash tour and kitchen observations, performed on 12/02/2024 through 12/03/2024 from 8:30 AM through 4:30 PM, it was determined that the facility failed to ensure that facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety. This deficiency affects 5 out of 5 cases admitted receiving services Findings include: 1.During a visual tour of the kitchen area with the Dietary Service Manager (employee #6) on 12/02/2024 at approximately 8:19 AM the following was observed: a. A package of ham was observed open and not dated on the refrigerator. b. Cabbages (repollo) were observed in fridge with rotten leafs. c. Dietary Department Coordinator did not have hair net while working the food line. d. Ceiling near the food line was observed with perforations due to water damage.
- Potential for harm · Fcited before2024-12-03 · tag F0880 — failed to prevent and control infections — widespreadProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on announces recertification survey, during the observation procedure by the staff on 12/02/2024, it was determined that the facility failed to ensure follow accepted standards of practice to prevent the transmission of infections and communicable disease for 2 out of 5 Resident. (Resident #4 and #111) Findings include: 1. During the observations made to the nursing staff on 12/02/2024, the following was observed: a. Resident #111-B is an [AGE] year-old female admitted on [DATE] for Lower left leg extremities ulcer. On 12/02/2024 at 10:37 AM, registered nurse (employee #3) was observed donning gloves to check residents' IV without first washing her hands or using hand sanitizer and registered nursing (employee # 4) was observed at the time of donning her gown, the gown touched the contaminated waste container twice. b. Resident #4 -B is a [AGE] year-old female admitted on Right total hip replacement. On 12/02/2024 at 9:24 AM, physical therapy staff (employee #7) was observed on two occasions putting on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-12-03 · tag F0921 — failed to keep a safe, functional, sanitary building — widespreadMake sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations of the physical environment and facility staff interview performed on 12/02/2024 through 12/03/2024 from 8:00 AM through 4:00 PM, it was determined that the facility failed to ensure to provide the residents a safe, funtional, sanitary and comfortable environment. Findings include: 1. During the tour of the rooms, the following was observed: a. On 12/02/2024 at 9:10 AM, observed commode toilet seat with dark stains, exhaust duct with lack of cleanliness and humidity on the wall in the sink in room [ROOM NUMBER]. b. On 12/02/2024 at 9:00 AM, stained acoustics were observed in room [ROOM NUMBER]. c. On 12/02/2024 at 9:24 AM, the washbasin was observed to be detached from the wall in room [ROOM NUMBER].
- Potential for harm · Ecited before2024-12-03 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on Physical enviroment observations, performed on 12/02/2024 through 12/03/2024 to from 8:30 AM through 3:30 PM, it was determined that the facility failed to ensure a safe, clean, comfortable and homelike environment for 3 out of 3 rooms observed. Findings include: The following was identified durin visual inspection of the facility from 12/02/2024 through 12/03/2024 : 1. Nigth stand on room [ROOM NUMBER] was observed with peeling vinyl cover 2. Gypsum board behind washbasin on room [ROOM NUMBER] was observed with peeled parts. 3. Loose grab bars on bath room of room [ROOM NUMBER] 4. Lamp cords on bed head boards on rooms #702 and #705 5. Broken soap dispenser in the washbasin area on room [ROOM NUMBER] 6. Water stain was observed on wall behind room entrance door
- Potential for harm · D2024-12-03 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on dining observations, review of policies procedures and facility staff interview performed on 12/02/2024 through 12/03/2024 to from 8:30 AM through 4:30 PM, it was determined that the facility failed to ensure that each resident receives, and the facility provides food and drink that is palatable, attractive, and at a safe and appetizing temperature. This deficiency affects 1 out of 5 cases admitted receiving services (Resident #4). Findings include: 1. Facility failed to promote residents' food preferences. a. Resident located in room [ROOM NUMBER]-B this resident stated that she likes to have the same types of food, because she experiences swallowing difficulties since several years ago when she had surgery for a brain tumor. She reports preferences for fresh fruit such as banana and yogurt, to be included at least two or three times a day. Resident also, stated she drinks prune juice twice a week to regulate her gastrointestinal system. Resident stated that those food preferences were not addressed by…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-18 · tag F0726 — failed to have competent, trained nursing staff — widespreadEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on an interview with the Director of Nursing (DON) employee #3 on 04/17/2024 through 04/18/2024 from 8:00 AM to 4:30 PM, it was determined that the facility failed to ensure that care and management of peripherally inserted central catheter (PICC) lines is provided by competent and trained nursing staff. Which can affect 2 out of 2 residents with PICC lines. (RR#6 and #8) Findings include: 1. Competence certification who include information related to the skills of nursing personnel who are interacting with residents who had PICC lines was requested to the DON on 04/18/2024 at 10:55 AM. 2. Information related to the competence certification and skills of nursing personnel who are interacting with residents who had PICC lines was not provided or evidenced during survey procedures on 04/17/2024 through 04/18/2024 from 8:00 AM to 4:30 PM. 3. DON stated in an interview on 04/18/2024 at 1:30 PM that the competence of skills of nursing personnel (12 nurses) who are providing care to residents who had PICC lines was not performed on year 2024. 4. Information related to the competence…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-04-18 · tag F0802 — failed to prepare enough nourishing food — widespreadProvide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
What the surveyor found here — the official record, unedited, may be distressing
Based on observations and interview with the Dietitian (employee #1) performed from 04/17/2024 thru 04/18/2024, from 8:00 AM thru 4:00 PM, it was determined that the facility failed to provide sufficient support for personnel safely and effectively carry out the functions of the food and nutrition service. Findings include: During an interview with the Dietitian performed on 04/17/2024 she stated that the facility did not have covered the dishwasher position. The Dietitian stated that this makes difficult the function of the kitchen because she must use a TSA for the dishwashing functions.
- Potential for harm · Fcited before2024-04-18 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on observations of the Kitchen, review of policies procedures and facility staff interview performed on 04/17/2024 to from 8:00 AM through 4:00 PM, it was determined that the facility failed to comply with the required sink compartment sanitations. Findings include: Review of facility's policy and procedure Limpieza y Desinfección en Fregadero de Tres Compartimientos , Cleaning and Disinfection of three compartment Sinks regarding the process of cleaning and sanitization of kitchen equipment was reviewed on 04/17/2024 at 10:30 AM and it says that compartment one (1) must have a temperature of 110º F, on compartment two (2) temperature must be at 75º F and on compartment three (3) temperature must be at least 75º F with a sanitizing solution concentration of 200 ppm. 1. During the visual inspection and staff interview it was noticed that 3 compartment sink was not prepared as stated in the facility policies and procedures. It was observed that the staff working the sink did not have knowledge of the temperatures required in the different sinks' compartments. In turn, it was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-04-18 · tag F0813 — widespreadHave a policy regarding use and storage of foods brought to residents by family and other visitors.
What the surveyor found here — the official record, unedited, may be distressing
Based on review of policies, procedures and facility staff interview performed on 04/17/2024 to from 8:00 AM through 4:30 PM, it was determined that the facility failed to comply with the policy regarding use and storage of foods brought to residents by family and other visitors to ensure safe and sanitary storage, handling, and consumption. Findings include: Review of facility's policy and procedure ND-0003 Almacenaje de los alimentos en la nevera de los residentes, stated that all food in the refrigerator must be identified with the resident's initials, room number and date. Approximately at 1:30 PM some snacks ( juice, desserts and vegetables(carrots) were observed with no date or labeled in the residents' refrigerator.
- Potential for harm · Fcited before2024-04-18 · tag F0908 — failed to keep essential equipment working — widespreadKeep all essential equipment working safely.
What the surveyor found here — the official record, unedited, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations performed from 04/17/2024 through 04/18/2024, from 8:20 AM through 4:30 PM, it was determined that the facility failed to maintain equipment in a safe operating condition. Findings include: During observational tour of facility, the following was noticed: 1. Electrical cord (plug) on residents beds A and B of room [ROOM NUMBER] were observed with broken plastic covering. 2. Alcohol-based hand rub (ABHR) dispenser was found to be broken in room [ROOM NUMBER]. 3. Window shade cover was observed broken and in the floor on room [ROOM NUMBER].
- Potential for harm · Ecited before2024-04-18 · tag F0584 — failed to keep a safe, clean, comfortable home — patternHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observations of the physical environment, review of policies and procedures and facility staff interview performed on 04/17/2024 through 04/18/2024, from 8:00 AM through 5:00 PM, it was determined that the facility failed to promote the resident right to receive services in a safe, clean, comfortable, and homelike environment. Findings include: During observational tour of facility on 04/17/2024 the following was noticed: Review of policy Temperatura de Habitaciones room temperatures should be the stablished parameters norm of 71 to 81 degrees. The policy also stated that patients with skin leisure's room should be between 66 and 68 degrees, at the moment of survey no patients with skin leisure's was admitted . 1. Three residents complained about cold temperatures in room (706A, 708A, 709A). During document review of room temperature log 04/14/24, it was found that daily measurements of temperatures exceeds the stablished parameters norm of 71 to 81 degrees. 2. During observational tour it was observed…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-18 · tag F0655 — patternCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on eleven records reviewed (RR) resident interview, and interview with the Nursing Supervisor (employee #2) performed from 04/17/2024 thru 04/18/20234 from 8:30 AM thru 4:30 PM, it was determined that the facility failed to ensure to develop and implement a baseline care plan that includes the instructions needed to provide the local care to the right power line. This deficient practice was identified in 1 out of 2 residents with central line (RR #8). Findings include: Record review #8 is a [AGE] year-old male resident admitted [DATE] with a diagnosis of Lumbar Discitis plus Osteomyelitis. Resident was admitted for complete 90 days of antibiotic therapy. This resident was admitted with a power central line in the right subclavian to be used to administer antibiotic therapy. While reviewing the medical record on 04/18/2024 at 10:00 AM with Nursing Supervisor (employee #2) it was identified that the baseline care plan does not include the local care of the power central line. During an interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-04-18 · tag F0694 — patternProvide for the safe, appropriate administration of IV fluids for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. R. R #8 is a [AGE] year-old male resident admitted [DATE] with a diagnosis of Lumbar Discitis plus Osteomyelitis. Resident was admitted to complete 90 days of antibiotic therapy. This resident was admitted with a power central line in the right subclavian to be used to administer antibiotic therapy. While reviewing the medical record on 04/18/2024 at 10:00 AM with Nursing Supervisor (employee #2) it was identified that no order for the care to the power line was found. During interview on 04/18/2024 at 1:10 PM Nursing Supervisor (employee #2) stated that this case does not have an order for the care to the power line and that this vascular access was inserted in another facility and that the resident had it when he was admitted . Nursing Supervisor (employee #2) also stated in an interview on 04/18/2024 at 1:20 PM that nursing personnel provide local care and change bandages every 72 hours on an ongoing basis. Resident #8 was interviewed on 04/17/2024 at 11:35 AM and stated that he was admitted to the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- No harm found · C2024-12-03 · tag F0732 — widespreadPost nurse staffing information every day.
What the surveyor found here — the official record, unedited, may be distressing
Based on unannounced recertification survey, during the observation conducted at the nursing desk on 12/02/2024, it was determined that the facility failed did not ensure that the following information was provided daily postings. Findings include: 1. During arrival at the facility on 12/02/2024 at 8:00 AM, the following was observed: a. On 12/2/2024 at 8:00AM, it was noted that the facility's post was not up to date. The staff post was dated 11/29/2024 and had a census of 4 residents when there were 5 residents. b. On 12/2/2024 at 11:14 AM, we interviewed Supervisor (employee #8) and Nursing Director (employee #1), who stated that the person in charge of entering the personnel postings is the secretary at 7:00 AM from Monday to Friday, and on Saturdays and Sundays it is done by the nursing shift leader. The facility failed to have the updated postdate and resident census information accessible to residents and visitors.
- No harm found · C2024-12-03 · tag F0883 — failed to offer flu and pneumonia vaccines — widespreadDevelop and implement policies and procedures for flu and pneumonia vaccinations.
What the surveyor found here — the official record, unedited, may be distressing
Based on records reviewed (RR) and observations on 12/02/2024, it was determined that the facility failed to ensure that education was provided to residents on the benefits and side effects of Covid-19, influenza and pneumococcal vaccines. Findings include: During the evaluation of the files, it was observed that in the resident and/or family education sheet in the immunization area, the nursing personnel were not marking the orientations given to residents and/or family members on Covid-19, Influenza or pneumococcal.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
No federal fines in the current CMS record.
Who owns this facility
| Owner / manager | Type | Role | Since |
|---|---|---|---|
| Ownership Data Not Available |
The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.
What families pay in PR
CMS lists this home as Medicare-certified only — it is not Medicaid-certified, so it generally cannot accept Medicaid as payment for a long-term stay. That makes it one of roughly 545 homes nationally where a Medicaid-funded placement is not an option. If you expect to rely on Medicaid, ask the home directly before you tour, and see the Puerto Rico Medicaid page for homes that do.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner. The starred figure is the national median (no state figure published).
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 405000. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-05-21, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.