Greenville Operations RI LLC DBA Greenville Skille
735 Putnam Pike, Greenville, RI 02828 · For profit - Limited Liability company · 131 certified beds · (401) 949-1200 Medicare & Medicaid certified
This home has serious findings on its record. Read them closely before you consider it.
- a high payroll-based staffing rating (4/5)
- lower-than-typical staff turnover (35% vs 45% nationally) — better care continuity
- CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
- it has abuse, neglect, or exploitation citations (F0600, F0604, F0610) — most recent Mar 2026
- it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
- inspectors cited 4 immediate-jeopardy problems — the most serious level
- a high number of inspection citations overall (51) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
- the CMS record shows $336,776 in federal fines (most recent 2026-03-12)
- its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
- its independent health-inspection rating is low (1/5)
One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.
A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.
| Health inspectionSurveyor-assigned, ranked within your stateInspector-verified | 1 of 5 |
| StaffingFrom payroll records (PBJ) | 4 of 5 |
| Quality measuresSelf-reported by the facility | 3 of 5 |
Worth a closer look. This home's staffing and quality-measure ratings run 3 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.
Location & what’s nearby
Open in Google Maps ↗ · Directions ↗ · Larger map ↗
Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.
Quality measures — how residents actually fare
| Overall quality measures | 3 of 5 |
| Long-stay residentspeople who live here | 4 of 5 |
| Short-stay residentsrehab / post-hospital | 3 of 5 |
Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.
Trend — is this home getting better or worse?
Over 2025-02 to 2026-06, this home’s CMS overall rating held steady at 1 stars. From monthly CMS archive snapshots.
Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.
See all quality measures vs. state & national benchmarks
| Measure | This home | State avg | Typical state | vs typical state |
|---|---|---|---|---|
| Long-stay residents whose need for help with daily activities increased | 26.3% | 19.6% | 15.4% | worse |
| Long-stay residents who lose too much weight | 7.0% | 5.1% | 5.4% | worse |
| Long-stay residents with a catheter left in their bladder | 0.0% | 0.9% | 0.9% | better |
| Long-stay residents with a urinary tract infection | 2.6% | 2.5% | 2.0% | worse |
| Long-stay residents with depressive symptoms | 14.7% | 17.2% | 6.5% | better than state‡ — see note marked double-dagger below the table |
| Long-stay residents who were physically restrained | 0.0% | 0.1% | 0.1% | better |
| Long-stay residents with falls causing major injury | 6.8% | 3.6% | 3.3% | worse |
| Long-stay residents whose ability to walk worsened | 12.5% | 16.8% | 16.1% | better |
| Long-stay residents on antianxiety or hypnotic medication | 14.1% | 16.7% | 18.9% | better |
| Long-stay residents given the seasonal flu vaccine | 100.0% | 95.2% | 95.3% | typical |
| Long-stay residents with pressure ulcers | 4.2% | 4.2% | 4.7% | better |
| Long-stay residents with worsening bladder/bowel control | 27.0% | 22.3% | 21.2% | worse |
| Long-stay residents who got an antipsychotic medication§ — see the note below the table | 19.0% | 22.8% | 17.1% | worse |
| Short-stay residents who newly got an antipsychotic medication | 2.3% | 2.0% | 1.4% | worse |
| Short-stay residents given the seasonal flu vaccine | 37.7% | 78.2% | 79.4% | worse |
| Short-stay residents rehospitalized after admission | 7.0% | 24.3% | 22.6% | better |
| Short-stay residents with an outpatient ER visit | 0.0% | 14.6% | 12.0% | check this* — see note marked star below the table |
* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.
‡ On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.
§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.
CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.
Short-stay rehab — if you are coming here from a hospital
Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.
44.2% of the Medicare patients who left this home got back to the community and stayed there for at least 31 days — which CMS reads as no different from the national rate. This is CMS’s risk-adjusted rate over 32 Medicare stays in Oct 2022–Sep 2024, and CMS’s own comparison — not ours.
Met the expected recovery: 20.8% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 24 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.
Therapy staffing: this home’s payroll records show 0.11 therapist hours per resident per day in 2026Q1 — more than 7% of the 13,892 homes that report any therapy hours at all.
Weekend therapy: weekend therapy hours are 37% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.
This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.
See every short-stay measure CMS publishes for this home
| Measure | This home | U.S. median | Period covered | CMS’s call |
|---|---|---|---|---|
| Got home and stayed homeRate of successful return to home or community from a SNF | 44.2%CMS range 27.2–56.0 | 51.5% | Oct 2022–Sep 2024 | no different from U.S. |
| Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNF | 10.1%CMS range 6.5–15.2 | 10.7% | Oct 2022–Sep 2024 | no different from U.S. |
| Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge | 20.8% | 56.6% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge | 16.7% | 52.8% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge | 8.3% | 50.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified | 96.4% | 98.7% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care setting | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge | not reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure. | — | ||
| Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay | 0.0% | 0.0% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened | 10.7% | 1.9% | Oct 2024–Sep 2025 | CMS makes no comparison for this measure |
| Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalization | 6.3%CMS range 3.2–13.4 | 7.1% | Oct 2023–Sep 2024 | no different from U.S. |
| Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs | 1.05 | 1.02 | Oct 2022–Sep 2024 | CMS makes no comparison for this measure |
From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.
Staffing
How full it usually is: this home is certified for 131 beds and averages 68.4 residents a day — about 52% occupied, or roughly 63 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.
Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.62 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 0.69 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.32 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.
Weekend coverage: total nurse staffing is 3.40 hrs/resident/day on weekends vs 3.70 on weekdays — 8% thinner on weekends. RN hours go from 0.79 to 0.45 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)
This home’s total nursing-staff turnover of 35% is below the national median of 45%.
Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.
Inspection trend
Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.
Inspection deficiencies
State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.
Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.
51 citations, most serious first. The 17 most serious are shown; the remaining 34 are one tap away and print in full.
- Immediate jeopardy · K2026-03-12 · tag F0805 — failed to prepare food in a form residents can eat — patternEnsure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, clinical record review, and staff interview, the facility failed to ensure a system was in place to prepare and serve food and fluids in a form designed to meet residents' prescribed dietary needs. Specifically, the facility failed to ensure nectar thick liquids (mildly thick fluid consistency required to promote safe swallowing) were prepared according to physician orders for 3 of 4 residents reviewed who were prescribed nectar thick liquids ,Resident ID #s 30, 17, and 39. This failure reflects a breakdown in the facility's system for implementing and monitoring prescribed diet modifications and placed residents at risk for choking, aspiration, and other serious complications related to swallowing impairment.Findings are as follows:Review of the undated facility policy titled Thickened Liquids Preparation and Administration states in part, .Residents requiring thickened liquids will receive beverages prepared to the correct consistency as recommended by the Speech Language Pathologist (SPL) or provider. Thickened liquids will be prepared using the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2024-05-08 · tag F0604 — failed to not use physical restraints improperly — patternEnsure that each resident is free from the use of physical restraints, unless needed for medical treatment.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure residents have the right to be free from any physical restraint, not required to treat the resident's medical symptoms, for 2 of 3 residents reviewed, Resident ID #s 2 and 7. Findings are as follows: Review of a facility policy titled, .Restraints: Use of states in part, .Patients have the right to be free from any physical or chemical restraints imposed for purposes of discipline or convenience, and not required to treat the patient's medical symptoms .Convenience is defined as the result of any action that has the effect of altering a patient's behavior such that the patient requires a lesser amount of effort or care, and is not in the patient's best interest .Physical Restraint is defined as any manual method, physical or mechanical device, equipment, or material that meets all of the following criteria: Is attached or adjacent to the patient's body, Cannot be removed easily by the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · K2024-05-08 · tag F0610 — failed to investigate and act on abuse reports — patternRespond appropriately to all alleged violations.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation, record review and staff interview it has been determined that the facility failed to provide evidence that all alleged violations of abuse are thoroughly investigated and reported to the State Survey Agency (Department of Health) for Resident ID #1 and failed to prevent further potential abuse while an investigation was in progress for Resident ID #2. Findings are as follows: Review of a facility policy and procedure revised on 10/24/2022 titled Abuse Prohibition states in part, .6. Staff will identify events .patterns, and trends that may constitute abuse . 6.1 Anyone who witnesses an incident of suspected abuse, neglect .is to tell the abuser to stop immediately and report the incident to his/her supervisor immediately, regardless of shift worked. 6.1.1. The notified supervisor will report the suspected abuse immediately to the Administrator or designee and other officials in accordance with state law. 6.1.2. The employee alleged to have committed the act of abuse will be…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Immediate jeopardy · Jcited before2024-05-08 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation, record review, and staff interview it has been determined that the facility failed to protect the resident's right to be free from abuse for 1 of 1 resident observed for abuse, Resident ID #2. Findings are as follows: Review of a facility reported incident submitted to the Rhode Island Department of Health on 4/26/2024 revealed that Nursing Assistant (NA), Staff B, reported an allegation of abuse that occurred on 4/24/2024 between Resident ID #2 and two staff members, NA, Staff D and Certified Medication Technician (CMT), Staff E. Staff B indicated that she overheard a resident yelling out loudly followed by a bang noise around 9:30 PM. Review of a facility policy titled Abuse Prohibition Policy and Procedure states in part, .prohibits abuse, mistreatment, neglect .for all residents. This includes, but is not limited to, freedom from corporal punishment .any physical or chemical restraint not required to treat the patient's medical symptoms. Centers also strive to comply with the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2025-04-18 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff and resident interview, it has been determined that the facility failed to ensure that each resident receives adequate care to prevent an accident for 1 of 1 resident reviewed with an injury of unknown origin, Resident ID #2, and for 1 of 1 resident reviewed who experienced an actual fall, Resident ID #3. Findings are as follows: 1. Review of a facility reported incident submitted to the Rhode Island Department of Health on 4/10/2025 revealed Resident ID #2 sustained an injury of unknown origin to his/her left lower leg during care and was sent to the hospital for an evaluation .large, deep half circle with moderate bleeding . The report further indicated that the resident returned to the facility with sutures to the wound. Review of a facility policy titled, Safe Resident Handling/Transfer Equipment states in part, Safe Resident Handling involves the use of assistive devices to ensure that patients can be transferred safely .A Gait Belt [a safety device that wraps around a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-01-17 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review and staff interview, it has been determined that the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice relative to assessing for injury after a fall, for 1 of 1 resident reviewed, Resident ID #2. Findings are as follows: Record review of a facility policy dated 8/7/2023 titled, Falls Management, revealed the following in part, .Post-Fall Management .Evaluate the patient for injury .Notify the physician/advanced practice provider (APP) of the fall, report physical findings and extent of injuries, and obtain orders if indicated . According to the August 2021, American Association of Post-Acute Care Nursing, online publication titled, POST-FALL ASSESSMENTS, which states in part, .Fall-related injuries are common, so it is important that nurses be able to conduct a post-fall assessment to determine if injuries are present and treat accordingly .it is an assessment of the resident to determine if an injury has occurred and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Actual harm · Gcited before2024-01-17 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolatedEnsure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation, record review and staff interview, it has been determined that the facility failed to ensure a resident's environment remains as free of accident hazards and provide assistive devices to prevent an avoidable accident for 1 of 1 resident reviewed who sustained major injuries after falling from his/her wheelchair, while being assisted by a staff member without the use of foot pedals, Resident ID #2. Findings are as follows: Record review of a facility reported incident submitted to the Rhode Island Department of Health (RIDOH) on 1/10/2024, alleges that while the Licensed Practical Nurse (LPN) Staff A, was escorting the resident in the hallway in a wheelchair, his/her foot dropped, causing him/her to lean forward. Additionally, the report alleges that Staff A held the resident by his/her jacket, lowered him/her to the floor then assisted him/her back into the wheelchair. Furthermore, the report states in part, .Resident has baseline pain in left leg. Oxycodone [narcotic pain…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2026-03-12 · tag F0679 — failed to provide activities — widespreadProvide activities to meet all resident's needs.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation, clinical record review, and staff and resident interviews, the facility failed to provide an ongoing activity program on the weekends to support residents in their choice of activities based on the comprehensive assessment, care plan, and preferences. This affected all residents in the facility specifically for 5 of 9 residents reviewed, Resident ID #s 7, 42, 49, 70, and 71. Findings are as follows:Review of a facility policy titled, Resident's/Patient's Choice dated 8/7/2023 states in part, Resident's/Patients have the right to participate or not participate in leisure and recreation of their choosing. To provide opportunities for leisure, recreation, and social involvement.Residents/Patients will be invited and encouraged to assist in the planning and development of recreation programming.Residents/Patients will be invited to attend activities of preference and interest and will be provided the opportunity to participate in structured and individual programs.During a surveyor…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2026-03-12 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, the facility failed to implement all required components of the facility-wide assessment and failed to annually review the facility's policies and procedures. Findings are as follows:Review of the Facility Assessment dated 1/5/2026 states in part, .Policies and Procedures: Review existing policies and procedures to ensure they meet current professional standards of practice and regulatory requirements. Identify any gaps or areas requiring updates based on evaluation findings.Record review failed to reveal evidence of annual reviews of the policies and procedures.Record review failed to reveal evidence that the facility assessment addressed the following:-any ethnic, cultural, or religious factors that may potentially affect the care provided by the facility, including, but not limited to, activities, and food and nutrition services.-contracts, memorandums of understanding, or other agreements with third parties to provide services or equipment to the facility during normal operations and emergencies.-health information technology…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-12 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, the facility failed to ensure that nursing staff have the appropriate competencies and skill sets to provide nursing and related services to assure resident safety to attain or maintain the highest practicable physical, mental, and psychosocial wellbeing of each resident, as determined by resident assessments, and considering the number, acuity and diagnoses of the facility's resident population in accordance with the facility assessment as required for 5 of 5 nursing staff reviewed related to appropriately thickening liquids, Staff A, B, C and F, and the Director of Nursing Services (DNS). Additionally, 3 of 5 staff members failed to follow and explain the difference between contact and enhanced barrier precautions (EBP), Staff E, G, and H; and the facility failed to provide competencies for 3 of 10 staff reviewed related to EBP and contact precautions, Staff H, I, and J.Findings are as follows:Record review of the Facility Assessment Template dated 1/5/2026 revealed that staff training and competencies are necessary to provide…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2026-03-12 · tag F0806 — failed to honor food preferences — patternEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation, clinical record review, resident and staff interview, the facility failed to accommodate the residents' food preferences for 4 of 4 residents reviewed who verbalized concerns regarding their food preferences, Resident ID #s 11, 13, 31, and 65.Findings are as follows:Record review of the facility policy titled, Resident Rights Under Federal Law last reviewed on 6/12/2025 states in part, .The resident has the right to make choices about aspects of his/her life in the facility that are significant to the resident. 1. Record review revealed Resident ID #11 was admitted to the facility in July of 2025 with a diagnosis including, but not limited to, anemia.Record review of Resident ID #11's Comprehensive Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 12 out of 15 indicating moderately impaired cognition.During a surveyor interview on 3/2/2026 at 12:42 PM with Resident ID #11, s/he revealed that the facility does not follow…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, clinical record review, staff and resident interview, the facility failed to ensure residents are free from neglect relative to providing meals for 1 of 1 resident reviewed who had a recent diet order change, Resident ID #30.Findings are as follows:Review of the facility policy titled Abuse Prohibition last revised on 10/24/2022 states in part, .prohibit.neglect.for all patients.Neglect is defined as the failure.or disregard of the Center, its employees, or service providers to provide care, comfort, safety, goods and services to a patient that are necessary to avoid physical harm, pain, mental anguish, or emotional distress. This includes the failure to implement an effective communication system across all shifts for communicating necessary care and information.Review of the undated facility policy titled Transmission of Diet Orders states in part, .Nursing staff will send the diet order to the food and nutrition services department as soon as possible after admission or diet change (preferably within 1 to 2 hours) .Record review revealed that…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, relative to physician's orders for 1 of 2 resident's reviewed for pressure ulcers, Resident ID #10.Findings are as follows:According to Mosby's 4th Edition, Fundamentals of Nursing, page 314 states in part, The physician is responsible for directing medical treatment. Nurses are obligated to follow physician's orders unless they believe that the orders are in error or would harm the clients.Record review revealed that the resident was admitted to the facility in April of 2020 with diagnoses including, but not limited to, dementia and multiple sclerosis (a disease that causes breakdown of the protective covering of nerves. causing numbness, weakness, trouble walking, vision changes and other symptoms).Record review revealed a physician's order for weekly skin assessments to be completed every Monday.Review of care plan dated 9/22/2024 revealed that the resident is at risk for pressure injury and skin…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0684 — failed to provide proper treatment and quality of care — isolatedProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, clinical record review, and staff interview, the facility failed to ensure the residents receive treatment and care in accordance with professional standards of practice related to a wound vacuum device system (wound vac - a medical-grade suction system used for negative pressure wound therapy to accelerate the healing of chronic or acute, complex wounds) for 1 of 1 resident reviewed, Resident ID #79.Findings are as follows:Record review of the policy last reviewed on 5/1/2025 titled Skin Integrity and Wound Management states in part, .For surgical wounds.incisions.follow specific orders from surgeon.Record review revealed the resident was admitted in February of 2026 with a diagnosis including, but not limited, open wound of right back wall of thorax (area between the neck and the abdomen) with penetration into the thoracic cavity.Record review of the document titled Continuity of Care dated 2/27/2026 revealed an orthopedic spine surgery discharge instruction to continue with wound vac therapy. Further review revealed a setting recommendation of 125…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolatedProvide appropriate pressure ulcer care and prevent new ulcers from developing.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, the facility failed to ensure that a resident with pressure ulcers receives necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing relative to weekly wound documentation and having a wound treatment in place for 1 of 1 resident observed with a stage 3 pressure ulcer (deep, open wound exposing the subcutaneous tissue caused by pressure on the skin for an extended period time), Resident ID #10. Findings are as follows:Review of a facility policy titled, Skin Integrity and Wound Management dated 5/1/2025 states in part, .provide safe and effective care to promote optimal skin health, prevent pressure injuries, and promote healing.perform daily monitoring of wounds or dressings for presence of complications or declines. Document daily monitoring of ulcer/wound site with or without dressing. Monitor: Status of dressing.Status of the tissue surrounding the dressing.Signs of decline in the wound status.According to Pearson's…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0695 — failed to provide proper breathing / tracheostomy care — isolatedProvide safe and appropriate respiratory care for a resident when needed.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, clinical record review, and staff interview, the facility failed to provide respiratory care consistent with professional standards of practice for 2 of 4 residents reviewed for oxygen use, Resident ID #s 9 and 80.Findings are as follows:According to Lippincott Nursing Procedure Ninth Edition 2023, page 621, states in part, .Verify the practitioner's order for oxygen therapy, because oxygen is considered a medication or therapy and should be prescribed .1. Record review revealed Resident ID #9 was admitted to the facility in July 2023 with diagnoses including, but not limited to, congestive heart failure (when the heart muscle is too weak or stiff to pump blood efficiently, causing blood and fluids to back up into the lungs, liver, or legs), and dementia.During surveyor observations on the following dates and times, Resident ID #9 was observed receiving 2 liters (L) of oxygen via nasal cannula: -3/3/2026 at 8:45 AM -3/4/2026 at 8:00 AM -3/5/2026 at 8:15 AMRecord review failed to reveal evidence of a physician's order for the use of oxygen, as required.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0698 — failed to provide proper dialysis care — isolatedProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, the facility failed to ensure that residents who require dialysis (a treatment that removes excess fluid, waste, and toxins from the blood when the kidneys are no longer functioning properly) receive such services, consistent with professional standards of practice, the comprehensive person-centered care plan, and the residents' goals and preferences for 1 of 2 residents reviewed for fluid management related to dialysis, Resident ID #11.Findings are as follows:Review of a facility policy titled Nutrition/Hydration Care and Services last reviewed 2/1/2023 states in part, .When a physician.orders a fluid restriction due to a specific clinical condition.dietary will calculate the amount of fluids to be provided on the meal trays.nursing will calculate the remaining amounts of fluids allotted for each shift.monitor intake and output.a. Record review revealed the resident was admitted to the facility in July of 2025, with a diagnosis including, but not limited to, end stage renal disease (ESRD).Record review revealed Resident ID #11…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
Show the remaining 34 citations
- Potential for harm · Dcited before2026-03-12 · tag F0756 — failed to review each resident's drug regimen — isolatedEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, the facility failed to address pharmacy recommendations in a timely manner for 2 of 5 residents reviewed for the January pharmacy recommendations, Resident ID #s 11 and 52. Findings are as follows:Review of a facility policy titled, Medication Regimen Review and Reporting dated 1/2024 states in part, .The consultant pharmacist reviews the medication regimen and medical chart of each resident at least monthly.The nursing care center follows up on the recommendations to verify that appropriate action has been taken. Recommendations should be acted upon within 30 calendar days or per facility specific protocols.1. Record review revealed that Resident ID #11 was admitted to the facility in July of 2025 with diagnoses including, but not limited to, post-traumatic stress disorder and anxiety.Review of a Note to Attending Physician/Prescriber dated 1/27/2026, authored by the facility's contracted pharmacy, revealed a recommendation for Resident ID #30 to, .Please consider a trial dose reduction: trazadone 75 mg [milligram] HS [hour of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2026-03-12 · tag F0760 — failed to prevent significant medication errors — isolatedEnsure that residents are free from significant medication errors.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on clinical record review and staff interview, the facility failed to ensure that residents are free from any significant medication error, for 1 of 1 resident reviewed related to warfarin therapy (a medication prescribed to reduce the blood's ability to clot, preventing or treating blood clots), Resident ID #13.Findings are as follows:Review of a document titled, A Guide to Taking Warfarin created by the American Heart Association, states in part, .It's important to monitor the INR [International Normalized Ratio, a standardized way to measure the prothrombin time [PT] of a blood sample. The INR is used to monitor the effectiveness of Warfarin] at least once a month and sometimes as often as twice weekly to make sure the level of warfarin remains effective. If the INR is too low, blood clots will not be prevented, but if the INR is too high, there is an increased risk of bleeding .Record review revealed the resident was admitted to the facility in December of 2025 with diagnoses including, but not limited to, atrial fibrillation (an irregular heartbeat) and heart failure (a…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2026-03-12 · tag F0761 — failed to label and store drugs safely — isolatedEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, clinical record review, and staff interview, the facility failed to store drugs and biologicals in accordance with currently accepted professional principles for 1 of 2 medication rooms and 1 of 3 medication carts observed. Findings are as follows:Review of a facility policy titled, Storage of Medication dated 1/2026 states in part, Medications and biologicals are stored properly, following manufacturers or provider pharmacy recommendations, to keep their integrity and to support safe, effective drug administration.1. During a surveyor observation on 3/4/2026 at 8:07 AM, of the medication room on the Lilly Unit, in the presence of Registered Nurse (RN), Staff C and Licensed Practical Nurse, Staff K, revealed two bottles of Lorazepam 2 milligrams/milliliter (mg/ml) opened and undated. The manufacturer's instructions on the box state to discard the bottle 90 days after opening.During a surveyor interview immediately following the observation, Staff C and K acknowledged that the Lorazepam was opened and undated.2. During a surveyor observation on 3/4/2026…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2025-12-02 · tag F0791 — failed to provide routine dental services — isolatedProvide or obtain dental services for each resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, and staff and resident's family interview, the facility failed to provide dental services for 1 of 1 resident with dentures, Resident ID #1. Additionally, the facility failed to have a policy that addressed instances when a resident's dentures were lost or damaged.Findings are as follows:Record review of a community reported complaint submitted to Rhode Island Department of Health on 12/1/2025 by Resident ID #1's family member alleges, the resident's upper dentures were missing, and the facility did not know that s/he was supposed to have upper dentures. Record review of the policy titled, .Oral Health last reviewed on 9/15/2025, states in part, .A patient's oral health will be evaluated as part of the nursing assessment upon admission, annually, and with a change in oral health.1. Record review revealed the resident was admitted to the facility in February of 2025 with diagnoses including, but not limited to, dementia and mild protein calorie malnutrition.During a surveyor interview on 12/2/2025 at approximately 11:00 AM with the resident's family member,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2025-12-01 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety, relative to the main kitchen.Findings are as follows:Review of a community reported complaint submitted to the Rhode Island Department of Health on 11/5/2025 alleges in part that the kitchen is a mess: the walk-in refrigerator has mold on the walls, dirty racks where food is stored, and the food in the fridge has mold on it which goes unnoticed for weeks.Review of the 2022 Food and Drug Administration (FDA) Food Code, Section 3-202.15 Package Integrity states in part, Food packages shall be in good condition and protect the integrity of the contents so that the food is not exposed to adulteration or potential contaminants.Review of the 2022 FDA Food Code, Section 3-501.17 Ready-to-Eat, Time/Temperature Control for Safety Food, Date Marking states in part, .refrigerated, ready-to-eat, time/temperature control for safety food prepared and held in a food…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2025-04-18 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, staff and resident interview it has been determined that the facility failed to treat each resident with respect and dignity in an environment that promotes maintenance of his or her quality of life for 1 of 3 residents reviewed, Resident ID #1. Findings are as follows: Review of the facility policy titled, Resident Rights Under Federal Law, states in part, .To promote and protect the rights of the resident .the right to request, refuse, and/or discontinue treatment . Record review of a facility reported incident submitted to the Rhode Island Department of Health on 4/14/2025 indicated that Resident ID #1 reported that s/he was held down by a staff member after refusing medications. The report further alleges that the nurse administered the medications via the resident's gastrostomy (G-Tube- a tube that is surgically inserted through the abdomen and placed directly into the stomach) after s/he had refused the medications multiple times. Record review revealed that the resident was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2024-12-05 · tag F0812 — failed to store, cook, and serve food safely — widespreadProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety relative to the main kitchen. Findings are as follows: 1. Record review of the Rhode Island Food Code 2018 Edition 4-601-11 states in part, .Nonfood contact surfaces shall be kept free of an accumulation of dirt, dust, food residue and other debris . Surveyor observations made during the initial tour of the main kitchen on 12/2/2024 at approximately 8:40 AM revealed the following: - the walls in the main kitchen and dish room had an accumulation of black matter - a fan located in the dish room had a significant built up of dust and debris, approximately one inch thick - a floor drain in front of the steamer had a buildup of approximately 1.5 inches of thick, grayish black colored grime. 2. Record review of the State Operations Manual Appendix PP-Guidance to Surveyors for Long term care Facilities 483.60(i)(1)-(2) states in part, .chemical products and…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-12-05 · tag F0698 — failed to provide proper dialysis care — patternProvide safe, appropriate dialysis care/services for a resident who requires such services.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that residents who require dialysis (a procedure to remove waste products and excess fluids from the blood when the kidneys stop working properly) receive such services, consistent with professional standards of practice for 2 of 2 residents reviewed, Resident ID #s 11 and 32. Findings are as follows: 1. Record review revealed Resident ID #32 was admitted to the facility in September of 2024 with diagnoses including, but not limited to, end stage renal disease and dependence on renal dialysis. Further record review revealed the resident receives outpatient dialysis three times a week on Tuesday, Thursday, and Saturday. Record review revealed the resident has an Arteriovenous Fistula (AVF; a connection between an artery and a vein for dialysis access) to his/her right upper extremity for dialysis treatments. a) Review of the care plan revealed interventions to monitor his/her AVF for bruit…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-05 · tag F0757 — failed to avoid unnecessary drugs — patternEnsure each resident’s drug regimen must be free from unnecessary drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it has been determined that the facility failed to ensure that the resident's drug regimen is free from unnecessary drugs for 1 of 1 resident reviewed for a medication with parameters, Resident ID #23. Findings are as follows: Record review revealed that the resident was readmitted to the facility in July of 2023 with diagnoses including, but not limited to, dementia and hypotension (low blood pressure; blood pressure lower than 90/60). Review of a physician's order dated 9/16/2024 revealed Midodrine 5 milligrams (mg), give one tablet three times daily for hypotension with parameters to hold the medication if the systolic blood pressure (SBP; top number/pressure when the heart beats) is greater than 120. Review of the November and December 2024 Medication Administration Records (MAR) revealed that the resident was administered the Midodrine when the resident's SBP indicated it should be held based on the parameters on the following dates and times: 11/2/2024 - Evening (Blood Pressure (BP) 132/80) 11/3/2024 - Evening (BP 124/80) 11/4/2024 -…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-12-05 · tag F0881 — failed to use antibiotics responsibly — patternImplement a program that monitors antibiotic use.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it has been determined that the facility failed to establish an Infection Prevention and Control Program (IPCP) that must include an antibiotic stewardship program for antibiotic use protocols and a system to monitor antibiotic usage for 2 of 3 residents, Resident ID #s 23 and 27. Findings are as follows: 1. Review of a facility policy titled, Antimicrobial Stewardship Program Long Term Care last reviewed 7/1/2024 refers to the Centers for Disease Control and Prevention (CDC) document titled, The Core Elements of Antibiotic Stewardship for Nursing Homes regarding the facility's antibiotic stewardship procedure. This revealed that all antibiotics prescribed in the facility must be reviewed for the ongoing need for and choice of an antibiotic when the clinical picture is clearer, and more information is available (antibiotic time-out). a) Record review revealed that Resident ID #23 was readmitted to the facility in July of 2023 with diagnoses including, but not limited to, sepsis (blood infection) and urinary tract infection. Record review…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-12-05 · tag F0806 — failed to honor food preferences — isolatedEnsure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation, record review, resident and staff interview, it has been determined that the facility failed to accommodate residents' food preferences for 2 of 5 residents, Resident ID #s 28 and 30. Findings are as follows: Record review of the facility policy titled, Dining and Food Preferences revised on 10/2022, revealed that individual dining, food, and beverage preferences are identified for all residents. The individual tray assembly ticket will identify all food items appropriate for the residents based on diet order and preferences. 1. Record review revealed that Resident ID #28 was admitted to the facility in September of 2021 with a diagnosis including, but is not limited to, anxiety disorder. Record review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 13 out of 15, indicating intact cognition. During a surveyor interview at the resident council meeting on 12/3/2024 at approximately 1:00 PM with Resident ID…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · F2024-05-08 · tag F0867 — failed to act on quality-improvement findings — widespreadSet up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview it has been determined that the facility's Quality Assessment and Assurance Improvement (QAPI) committee failed to develop and implement appropriate plans of action to correct the identified quality deficiencies relative to resident abuse and resident rights. Findings are as follows: Record review revealed the facility received a pattern of deficiencies relative to resident abuse and resident rights on the following dates: - 1/24/2024: F 600 for the failure to protect a resident from abuse by a staff member (a housekeeper was observed kissing a resident) and F 609 for the failure to report an allegation of abuse in a timely manner, as required by state law. -2/19/2024 F 600 for the failure to protect a resident's right to be free from abuse by a staff member, relative to staff not providing incontinence care. Record review revealed that the facility provided education to only nursing staff relative to resident abuse and resident rights on 3/4/2024 and audited incontinence care. Further record review failed to reveal evidence that the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-08 · tag F0726 — failed to have competent, trained nursing staff — patternEnsure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that nursing staff have the appropriate skill sets to provide nursing and related services to assure resident safety and attain or maintain the highest practicable physical well-being of each resident, as determined by resident assessments and individual plans of care, relative to restraints, for 5 of 7 staff reviewed, Staff D, E, G, H, and I. Findings are as follows: Review of a facility reported incident submitted to the Rhode Island Department of Health on 4/26/2024 revealed an allegation of abuse that occurred on 4/24/2024 with Resident ID #2 and two staff members, Nursing Assistant (NA), Staff D and Certified Medication Technician (CMT), Staff E. A surveyor observation on 5/2/2024 at 1:51 PM, of video footage from 4/24/2024 at 9:49 PM, in the presence of the Administrator and the Human Resource Director, Staff L, revealed Resident ID #2 was seated upright in a recliner chair, with the wall on his/her left side and a table on his/her right side.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2024-05-08 · tag F0756 — failed to review each resident's drug regimen — patternEnsure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it has been determined the pharmacist failed to report irregularities to the attending physician, the facility's Medical Director, and the Director of Nursing Services (DNS) for 1 of 3 residents reviewed for monthly drug regimen reviews, Resident ID #8. Findings are as follows: Record review revealed the resident was admitted to the facility in January of 2021 with diagnoses including, but not limited to, dementia, anxiety, and depression disorder. Record review revealed the resident has a physician's order dated 12/1/2023 for Lorazepam (a medication used to treat anxiety disorders or for serious seizures that do not stop) Oral Concentrate 2 milligrams (MG)/milliliter (ML), with instructions to give 1 ML by mouth every 24 hours as needed for a seizure lasting more than 5 minutes. Further review of the order failed to reveal evidence of an end date or a documented rationale for extending the duration of use for this as needed medication. Record review of the May 2024 Medication Administration Record revealed that the resident received the…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-08 · tag F0758 — failed to limit and justify psychotropic drugs — patternImplement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it has been determined that the facility failed to ensure a resident's drug regimen is free from unnecessary psychotropic drugs who have as needed psychotropic medication orders extending beyond 14 days, for 1 of 3 residents reviewed for unnecessary medication, Resident ID #8. Findings are as follows: Record review revealed the resident was admitted to the facility in January of 2021 with diagnoses including, but not limited to, dementia, anxiety and depression disorder. Record review revealed the resident has a physician's order dated 12/1/2023 for Lorazepam (a medication used to treat anxiety disorders or for serious seizures that do not stop) Oral Concentrate 2 milligrams (MG)/milliliter (ML), with instructions to give 1 ML by mouth every 24 hours as needed for a seizure lasting more than 5 minutes. Further review of the order failed to reveal evidence of an end date or a documented rationale for extending the duration of use for this as needed medication. Record review of the May 2024 Administration Record revealed that the resident…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2024-05-08 · tag F0941 — patternDevelop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, it has been determined that the facility failed to ensure that all direct care staff completed mandatory effective communication training, for 5 out of 7 staff reviewed, Staff D, E, G, H, and I. Findings are as follows: Record review failed to reveal evidence that the following staff completed the mandatory effective communication training or education for 2023: - NA, Staff D, hired on 9/22/2009 - Certified Medication Technician, Staff E, hired on 8/18/2009 - NA, Staff G, hired on 6/12/2022 - NA, Staff H, hired on 10/6/2016 - NA, Staff I, hired on 6/10/2016 During a surveyor interview on 5/6/2024 at 2:03 PM, with the Regional Nurse, in the presence of the Administrator and Director of Nursing Services, they were unable to provide evidence that the training was completed for the above-mentioned staff.
- Potential for harm · E2024-05-08 · tag F0944 — patternConduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, it has been determined that the facility failed to provide mandatory training to all their staff, that outlines and informs staff of the elements and goals of the facility's QAPI (Quality Assurance and Performance Improvement) program, for 5 out of 7 staff reviewed, Staff D, E, G, H, and I. Findings are as follows: Record review failed to reveal evidence that the following staff completed QAPI training or education for 2023: - NA, Staff D, hired on 9/22/2009 - Certified Medication Technician, Staff E, hired on 8/18/2009 - NA, Staff G, hired on 6/12/2022 - NA, Staff H, hired on 10/6/2016 - NA, Staff I, hired on 6/10/2016 During a surveyor interview on 5/6/2024 at 2:03 PM, with the Regional Nurse, in the presence of the Administrator and Director of Nursing Services, they were unable to provide evidence that the training was completed for the above-mentioned staff.
- Potential for harm · E2024-05-08 · tag F0946 — patternProvide training in compliance and ethics.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, it has been determined that the facility failed to provide mandatory training to all their staff, that outlines compliance and ethics, including an effective way to communicate the program's standards, policies, and procedures, for 5 out of 7 staff reviewed, Staff D, E, G, H, and I. Findings are as follows: Record review failed to reveal evidence that the following staff completed training or education on compliance and ethics for 2023: - NA, Staff D, hired on 9/22/2009 - Certified Medication Technician, Staff E, hired on 8/18/2009 - NA, Staff G, hired on 6/12/2022 - NA, Staff H, hired on 10/6/2016 - NA, Staff I, hired on 6/10/2016 During a surveyor interview on 5/6/2024 at 2:03 PM, with the Regional Nurse, in the presence of the Administrator and Director of Nursing Services, they were unable to provide evidence that the training was completed for the above-mentioned staff.
- Potential for harm · E2024-05-08 · tag F0949 — failed to train staff on dementia and abuse — patternProvide behavior health training consistent with the requirements and as determined by a facility assessment.
What the surveyor found here — the official record, unedited, may be distressing
Based on record review and staff interview, it has been determined that the facility failed to provide all staff with behavioral health training, for 5 out of 7 staff reviewed, Staff D, E, G, H, and I. Findings are as follows: Record review failed to reveal evidence that the following staff completed the mandatory behavioral health training or education for 2023: - NA, Staff D, hired on 9/22/2009 - Certified Medication Technician, Staff E, hired on 8/18/2009 - NA, Staff G, hired on 6/12/2022 - NA, Staff H, hired on 10/6/2016 - NA, Staff I, hired on 6/10/2016 During a surveyor interview on 5/6/2024 at 2:03 PM, with the Regional Nurse, in the presence of the Administrator and Director of Nursing Services, they were unable to provide evidence that the training was completed for the above-mentioned staff.
- Potential for harm · Dcited before2024-05-08 · tag F0550 — failed to protect resident dignity and rights — isolatedHonor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to treat each resident with respect and dignity in a manner and in an environment that promotes maintenance of his or her quality of life, for 2 of 2 residents reviewed, Resident ID #s 2 and 7. Findings are as follows: 1. Review of a facility reported incident submitted to the Rhode Island Department of Health on 4/26/2024 revealed that a Nursing Assistant (NA), Staff B, reported an allegation of abuse that occurred on 4/24/2024 involving Resident ID #2. During a surveyor observation of video footage from 4/24/2024 at 9:48 PM, revealed the resident was seated upright in a recliner chair, with the wall on his/her left side and a table on his/her right side. Additionally, a chair was placed in front of the elevated footrest, preventing the footrest of the recliner from releasing and another resident (Resident ID #7) was noted to be lying in a recliner behind Resident ID #2's recliner chair.…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-02-19 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it has been determined that the facility failed to protect the residents' right to be free from neglect for 1 of 3 residents reviewed relative to incontinence care, Resident ID #2. Findings are as follows: Record review revealed the resident was readmitted to the facility in October of 2021 with diagnoses including but not limited to, dementia, major depressive disorder, and constipation. Record review of the care plan initiated on 11/25/2019 indicates the resident requires assistance for activities of daily living. Further review revealed a care plan initiated on 2/24/2023 which indicates the resident is incontinent of bowels. The goal indicates that s/he will have incontinence care needs met by the staff to maintain his/her dignity and comfort. During surveyor observations on 2/19/2024 revealed the following: - 9:22 AM the resident was observed in the dining room participating in a group activity when s/he abruptly stopped participating in the activity and yelled out bowel movement, bowel movement, bowel movement. - 9:32 AM the Nursing…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2024-01-24 · tag F0600 — failed to protect residents from abuse and neglect — isolatedProtect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation, record review, resident and staff interview it has been determined that the facility failed to protect the resident's right to be free from staff to resident abuse for 1 of 3 residents reviewed, Resident ID #1. Findings are as follows: Record review of a facility reported incident submitted to the Rhode Island Department of Health on 1/17/2024 revealed that on 1/4/2024 a facility contracted staff member, Housekeeper, Staff B, was observed passionately kissing Resident ID #1 in his/her room. Review of a facility policy titled Abuse Prohibition states in part, .the center will implement abuse prohibition program through the following .protect of patients during investigations; and reporting of incidents, investigations, and the center response to the result of their investigations .5. Actions to prevent abuse, neglect, exploitation, or mistreatment .will include .evaluating whether the patient has capacity to consent to sexual activity . Review of the resident's record revealed s/he…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-24 · tag F0609 — failed to report abuse allegations — isolatedTimely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, resident and staff interview, it has been determined that the facility failed to ensure that all alleged violations involving abuse are reported immediately, but not later than 2 hours after the allegation is made to the State Agency in accordance with State law for 1 of 3 residents reviewed, Resident ID #1. Findings are as follows: Review of a facility policy titled Abuse Prohibition states in part, .all reports of suspected abuse must be reported .Report allegations to appropriate state and local authority(s) .within 24 hours if the event does not result in serious bodily injury . Record review of a facility reported incident submitted to the Rhode Island Department of Health on 1/17/2024 revealed that on 1/4/2024 a facility contracted staff member, Housekeeper, Staff B, was observed passionately kissing Resident ID #1 in his/her room. Additional record review revealed that on 1/4/2024 four staff members informed the facility that they witnessed Staff B kissing Resident ID #1 in his/her room on 1/4/2024. Further review revealed that the initial report was…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2024-01-17 · tag F0580 — failed to tell family and doctor about changes — isolatedImmediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to immediately consult with the resident's physician when there is an accident involving the resident which results in injury and has the potential for requiring physician intervention, for 1 of 1 resident reviewed for falls, Resident ID #2. Findings are as follows: Record review of a facility reported incident submitted to the Rhode Island Department of Health (RIDOH) on 1/10/2024, alleges that while the Licensed Practical Nurse (LPN) Staff A, was escorting the resident in the hallway in a wheelchair, his/her foot dropped, causing him/her to lean forward. Additionally, the report alleges that Staff A held the resident by his/her jacket, lowered him/her to the floor then assisted him/her back into the wheelchair. Furthermore, the report states in part, .Resident has baseline pain in left leg. Oxycodone [narcotic pain medication] .was already given prior to incident for transport. Resident doesn't use foot rests as [s/he] self propels ad lib [as desired]. Resident denied…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Fcited before2023-12-21 · tag F0838 — failed to assess facility resources and resident needs — widespreadConduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review and staff interview, it has been determined that the facility failed to document a facility-wide assessment to determine what resources are necessary to care for its residents competently during both day-to-day operations and emergencies which must be reviewed and updated as necessary, and at least annually. Additionally, the facility failed to review and update the assessment whenever there is, or the facility plans for, any change that would require a substantial modification to any part of this assessment. Findings are as follows: Review of a facility provided document titled, Facility Assessment dated 10/17/2023 through 12/30/2023 failed to reveal the following components required according to Appendix PP: - The care required by the resident population considering the types of diseases, conditions, physical and cognitive disabilities, overall acuity, and other pertinent facts that are present within that population - The staff competencies that are necessary to provide the level and types of care needed for the resident population - The physical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-21 · tag F0684 — failed to provide proper treatment and quality of care — patternProvide appropriate treatment and care according to orders, resident’s preferences and goals.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation, record review and staff interview, it has been determined that the facility failed to ensure that each resident receives the necessary care and services to maintain the highest practicable physical well-being for 3 of 7 residents observed on the dementia unit, Resident ID #s 35, 43, and 61. Findings are as follows: Review of a facility policy titled, Activities of Daily Living [ADL] dated 5/1/2023, states in part, .Purpose to ensure ADLs are provided in accordance with accepted standards of practice, the care plan, and the patient's choices and preferences . Review of a policy titled, Continence Management dated 6/15/2022, states in part, Practice Standards .Provide routine incontinence care . 1. Record review revealed that Resident ID #43 was admitted to the facility in June of 2023 with diagnoses including, but limited to, dementia and muscle weakness. Review of a Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score of 6 out of…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-21 · tag F0761 — failed to label and store drugs safely — patternEnsure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation and staff interview, it has been determined that the facility failed to ensure that medication bottles were dated and discarded per the manufacturer's instructions when expired in 2 of 3 medication carts and 2 of 3 medication rooms observed, and that the refrigerator in 1 of 3 medication rooms observed was kept clean. Findings are as follows: 1. During a surveyor observation on 12/20/2023 at 8:34 AM following the medication administration task on the [NAME] Unit, the following medications were found to be expired and undated: - 2 bottles of natural tear drops were opened and undated - 1 bottle of Fish oil expired 9/2023 - 1 bottle of Mucinex 400 milligram (mg) expired 11/2023 - 1 bottle of Oyster shell expired 11/2023 - 1 pack of loperamide hydrochloride tablet 2 mg expired 11/2023 2. During an observation on 12/20/2023 at approximately 9:00 AM of the medication room on [NAME] Unit, the following medications were observed to be expired: - 1 bottle of vitamin D expired 11/2023 - 1 bottle of Mucinex expired 11/2023 During a surveyor interview on…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Ecited before2023-12-21 · tag F0812 — failed to store, cook, and serve food safely — patternProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that the facility stores, distributes, and serves food in accordance with professional standards for food safety relative to the main kitchen and 2 of 3 dining areas. Findings are as follows: 1. Record review of the Rhode Island Food Code 2018 edition, section 4-602.11 states in part, .(C) NonFOOD-CONTACT SURFACES of EQUIPMENT shall be kept free of an accumulation of dust, dirt, FOOD residue, and other debris . During the initial tour of the main kitchen on 12/18/2023 at 8:10 AM revealed the following observations: a. In the dishroom, a wall fan with a heavy accumulation of dust, currently in use, facing the dish machine in the direction of the clean pans b. In the walk-in refrigerator, there was built up debris on the condenser fan c. The hood slats above the stove had an accumulation of brown debris and grease During a follow up visit to the main kitchen on 12/19/2023 at 8:19 AM revealed the same wall fan with a heavy accumulation of dust, currently in use,…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · E2023-12-21 · tag F0880 — failed to prevent and control infections — patternProvide and implement an infection prevention and control program.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, surveyor observation, staff and resident interview, it has been determined that the facility failed to maintain an infection prevention and control program to help prevent the transmission of communicable diseases and infections relative to an unidentified respiratory illness for 2 of 3 nursing units and affecting Resident ID #s 5, 7, 8, 16, 34, 46, 54, 63, 68, 72, 77, and 285. Findings are as follows: 1. Review of a facility policy titled Infection Control Outcome and Process Surveillance and Reporting reviewed on 2/1/2023 states in part, .to detect possible communicable diseases or infections, plan control activities before communicable disease or infections can spread to others, and identify and manage potential outbreaks of disease . Review of a facility policy titled Patient Placement in Transmission Based Precautions revised on 5/1/2023 revealed in part, Purpose to prevent the transmission of infectious disease .Empirically initiate Transmission Based Precautions based on signs and symptoms that are consistent with a communicable disease .If laboratory…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-12-21 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on surveyor observation and staff interview, it has been determined that the facility failed to maintain a safe, clean, comfortable, and homelike environment relative to 1 of 3 units, the [NAME] unit. Findings are as follows: During a surveyor observation on 12/18/2023 at 9:30 AM on the [NAME] Unit, room [ROOM NUMBER], revealed an extension cord attached to the air conditioner that was connected to the wall socket next to the sink. Further observation revealed linens and a pillow that were on top of the extension cord. During a subsequent surveyor observation on 12/18/2023 at 10:20 AM on the [NAME] unit revealed ceiling paint that was peeling in the common bathroom, approximately 2 feet by 2 feet. During a subsequent surveyor observation and interview to room [ROOM NUMBER], and to the common bathroom on the [NAME] unit on 12/20/2023 at 8:30 AM, in the presence of the Maintenance Director, Regional Maintenance Director, and the Interim Administrator, they acknowledged the above findings and were unable to…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-12-21 · tag F0655 — isolatedCreate and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, record review and staff interview, it has been determined that the facility failed to develop and implement a baseline care plan for each resident within 48 hours of a resident's admission, that includes the instructions needed to provide effective and person-centered care for the resident that meets professional standards of quality care relative to MRSA (methicillin-resistant Staphylococcus aureus - a bacteria that does not get better with the type of antibiotics that usually cure staph infections) in a vascular wound (wounds on your skin that develop because of problems with blood circulation) and a condom catheter (a urine collection device), for 1 of 2 residents reviewed for baseline care plans, Resident ID #235. Findings are as follows: Record review revealed that the resident was admitted to the facility in December of 2023 with diagnoses including, but not limited to, benign prostatic hyperplasia (prostate gland enlargement that can cause urination difficulty) and urinary tract infection. A. During a surveyor observation on 12/18/2023 at 10:40…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · D2023-08-31 · tag F0641 — isolatedEnsure each resident receives an accurate assessment.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record revie, and staff interview, it has been determined that the facility failed to ensure that the assessment accurately reflected the resident's status for 1 of 3 residents reviewed for behaviors, Resident ID #2. Findings are as follows: Review of the CMS [Centers for Medicare and Medicaid Services] RAI [Resident Assessment Instrument] 3.0 Manual, states in part, .The items in this section identify behavioral symptoms in the last seven days that may cause distress to the resident, or may be distressing or disruptive to facility residents, staff members or the care environment .behaviors include those that are potentially harmful to the resident himself or herself .identification of the frequency and the impact of behavioral symptoms on the resident and on others is critical to distinguish behaviors that constitute problems .once the frequency and impact of behavioral symptoms are accurately determined, follow-up evaluation and care plan interventions can be developed to improve the symptoms or reduce their impact .Frequency .Steps for Assessment 1. Review the medical…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0584 — failed to keep a safe, clean, comfortable home — isolatedHonor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on record review, surveyor observation, and staff interview, it has been determined that the facility failed to maintain a safe, clean, sanitary, homelike environment relative to bed sheets and privacy curtains for 2 of 3 resident rooms observed, Resident ID #s 2 and 3. Findings are as follows: Record review of a community reported complaint submitted to the Rhode Island Department of Health on 8/7/2023, alleges that the facility .has blood on the floors and privacy curtains on the [D] unit and is filthy with fruit flies everywhere . 1. Record review revealed Resident ID #2 was readmitted to the facility in July of 2023, with diagnoses to include, but not limited to, vascular dementia and Parkinson's disease (a disorder of the central nervous system that affects movement, often including tremors). Multiple surveyor observations on 8/9/2023 between the hours of 1:30 PM through 4:15 PM, revealed the resident's bed sheets were stained with brown colored matter on the bottom fitted sheet, as well as on the top flat sheet. During a surveyor interview on 8/9/2023 at 2:30 PM with…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
- Potential for harm · Dcited before2023-08-09 · tag F0658 — failed to meet professional standards of care — isolatedEnsure services provided by the nursing facility meet professional standards of quality.
What the surveyor found here — an excerpt from the official record, may be distressing
Based on surveyor observation, record review, and staff interview, it has been determined that the facility failed to ensure that services provided meet professional standards of quality relative to following a physician's order for 1 of 1 resident reviewed, Resident ID #2. Findings are as follows: Mosby's 4th Edition, Fundamentals of Nursing, page 314 states: The physician is responsible for directing medical treatment. Nurses are obligated to follow physician's orders unless they believe the orders are in error or would harm the clients. Record review revealed Resident ID #2 was readmitted to the facility in July of 2023, with diagnoses to include, but not limited to, vascular dementia and Parkinson's disease (a disorder of the central nervous system that affects movement, often including tremors). Review of a physician order dated 5/10/2022, revealed the resident is to have Prevalon booties (a boot with a cushioned bottom that floats the heel off the surface of the mattress, helping to reduce pressure) to bilateral feet when lying in bed. Upon further review a physician's order…
This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.
“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.
- Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
- Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
- State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Fines & penalties
$336,776 in federal fines across 4 penalties.
- $77,615 — penalty dated 2026-03-12
- $12,840 — penalty dated 2025-04-18
- $233,282 — penalty dated 2024-05-08
- $13,039 — penalty dated 2023-12-21
Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.
Who owns this facility
| Owner / manager | Type | Role | Share | Since |
|---|---|---|---|---|
| MAYFLOWER HEALTHCARE LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST; OPERATIONAL/MANAGERIAL CONTROL | 100% | since 05/23/2025 |
| OHI ASSET (CT) LENDER, LLC | Organization | 5% OR GREATER SECURITY INTEREST; ADP OF THE SNF | — | since 01/01/2012 |
| GREENVILLE OPERATIONS RI LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/23/2025 |
| JUMA, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/23/2025 |
| OLAOSU, MODESOLA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 05/23/2025 |
| SCHWARTZ, ZEV | Individual | OPERATIONAL/MANAGERIAL CONTROL | — | since 05/23/2025 |
| STAFFORD, LORE | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 05/23/2025 |
| TABE, JULIUS | Individual | OPERATIONAL/MANAGERIAL CONTROL; ADP OF THE SNF | — | since 07/01/2024 |
| RGW CONSULTING LLC | Organization | ADP OF THE SNF | — | since 05/23/2025 |
CMS files one row per role, so the 15 rows in the source record cover these 9 parties — each is shown once here with every role it holds. Nothing is omitted.
4 organizational owners listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.
Follow the money — this home’s finances
Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.
About 75% of this home’s resident-days are paid by Medicaid, which reimburses well below the cost of care in most states. Heavily Medicaid-dependent homes run on thinner budgets — a context worth holding next to the staffing and inspection record, not a fault in itself. This home reported $894K paid to related parties (affiliated landlords or management companies) in its most recent cost report. A reported operating loss is common in this industry and is not by itself a sign of trouble — but paired with large related-party payments it can mean profit is being taken elsewhere in the ownership structure.
Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2023. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.
Cost & finances
Straight from this home’s Medicare cost report (CMS, FY2023). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.
What families pay in RI
This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the Rhode Island Medicaid page.
Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.
Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 415087. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2026-03-12, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →
Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →
Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.