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Medicine Wheel Village

24266 Airport Road, Eagle Butte, SD 57625 · Non profit - Other · 50 certified beds · (605) 964-8155 Medicaid only — no Medicare

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Special Focus candidate (CMS is watching this home)Abuse/neglect citation on record (F0600) — cited Mar 2026Resident-funds citation (F0565)Behavioral-health or dementia-care citation — no harm found (F0758)1 immediate-jeopardy citation$22,636 in federal fines
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a high payroll-based staffing rating (5/5)
  • lower-than-typical staff turnover (31% vs 45% nationally) — better care continuity
Worth asking about
  • CMS lists it as a Special Focus candidate — not on the watch list itself, but among the homes CMS is watching because of its recent inspection history
  • it has an abuse, neglect, or exploitation citation (F0600), cited Mar 2026
  • it has a citation for its abuse-prevention policies, restraint use, or reporting and investigating of allegations (F0609) — cited below the harm level, meaning inspectors found the process wanting but did not find a resident harmed
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (27) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • the CMS record shows $22,636 in federal fines (most recent 2025-11-20)
  • its payroll- and facility-reported staffing and quality-measure scores sit well above its independent inspection score
  • its independent health-inspection rating is low (1/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

2/5
CMS overall
2 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 1 of 5
StaffingFrom payroll records (PBJ) 5 of 5
Quality measuresSelf-reported by the facility 5 of 5

Worth a closer look. This home's staffing and quality-measure ratings run 4 stars above its independent health-inspection score. The inspection is done by state surveyors; the quality-measure score leans on data the facility reports about itself, and staffing on its payroll (PBJ) submissions — so a gap this large is worth reading the inspection record for.

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
220 East Prairie Road
Pharmacy
100 Main St · (605) 967-2123 · Call to confirm hours
Grocery
409 5th ST · (605) 365-5816 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship
650 S Willow St · (605) 890-2976

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 5 of 5
Long-stay residentspeople who live here 5 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating fell from 3 to 2 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating2★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased9.8%21.3%15.4%better
Long-stay residents who lose too much weight2.8%5.6%5.4%better
Long-stay residents with a catheter left in their bladder2.8%2.1%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection0.0%2.9%2.0%better
Long-stay residents with depressive symptoms2.1%5.7%6.5%better
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury6.6%5.5%3.3%worse
Long-stay residents whose ability to walk worsened10.0%19.4%16.1%better
Long-stay residents on antianxiety or hypnotic medication8.5%17.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%96.9%95.3%typical
Long-stay residents with pressure ulcers4.0%4.6%4.7%better
Long-stay residents with worsening bladder/bowel control25.3%25.4%21.2%worse
Long-stay residents who got an antipsychotic medication — see the note below the table9.3%24.6%17.1%better
Long-stay hospitalizations per 1,000 resident days1.591.521.67typical
Long-stay outpatient ER visits per 1,000 resident days0.151.751.80better

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Staffing

1.00
RN hours/ resident / day
1.11
LPN hours/ resident / day
2.69
Aide hours/ resident / day
4.79
Total nurse hours/ resident / day
0.72
RN hoursweekends
31.4%
Total nursing turnover
37.5%
RN turnover

How full it usually is: this home is certified for 50 beds and averages 27.3 residents a day — about 55% occupied, or roughly 23 beds typically open. It often has substantial empty capacity — worth asking why, since low census can reflect either a new or shrinking home or one families are avoiding. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 4.79 hrs/resident/day is at or above the 3.48-hour benchmark and RN staffing of 1.00 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.69 is at or above the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 4.02 hrs/resident/day on weekends vs 5.11 on weekdays — 21% thinner on weekends — a notable drop. RN hours go from 1.11 to 0.72 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 31% is below the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

13
deficiencies at the latest standard inspection (2025-11-20)
8
at the previous standard inspection (2024-10-03)

Deficiencies are more than at the previous inspection — worsening. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

27 citations, most serious first. The 11 most serious are shown; the remaining 16 are one tap away and print in full.

  • Immediate jeopardy · Lcited before2025-11-20 · tag F0812 — failed to store, cook, and serve food safely — widespread
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY A. Based on observation, interview, record review, manufacturer's instruction review, and policy review, the provider failed to ensure that staff followed standard food safety practices to sanitize dishware used to prepare and serve residents' food to prevent potential food-borne illness. That failure had the potential to affect all 28 residents who resided in the facility and placed them in immediate jeopardy for harm, illness, or death. Findings include: 1. Notice of immediate jeopardy of F812 was given verbally and in writing on 11/19/25 at 10:25 a.m. to administrator A regarding: *Observation on 11/19/25 at 9:00 a.m. revealed the commercial dishwasher in the kitchen was not working. *Interview on 11/19/25 at 9:20 a.m. with dietary manager F and maintenance staff AA revealed that the dishwasher stopped working 10/30/25 at about 10:23 a.m. and could not be repaired. A new dishwasher was ordered, received on 11/14/25, and was not installed as of 11/19/25. Dietary Manager F revealed all dishes were being washed…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2026-03-25 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on the South Dakota Department of Health (SD DOH) facility-reported incident (FRI), record review, interview, and policy review, the provider failed to protect the residents' right to be free from neglect for two of two sampled residents (1 and 2) by one of one certified nursing assistant (CNA) H who had not provided for the residents' activities of daily living needs. This failure resulted in resident 1 not being assisted with her toileting needs after using the call light and resident 2 developing moisture-associated skin damage to his buttock region. This citation is considered past non-compliance based on a review of the corrective actions the provider implemented following the incident. Findings include: 1. Review of the provider's submitted SD DOH FRI report revealed that on the night of 1/15/26 through the morning of 1/16/26, licensed practical nurse (LPN) C had difficulty with traveling certified nursing assistant (CNA) H providing care to residents. CNA H was refusing to answer residents' call…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Past Non-Compliance
  • Potential for harm · Dcited before2026-03-25 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on a South Dakota Department of Health (SD DOH) facility reported incident (FRI), record review, interviews, and policy review, the provider failed to ensure services were delivered according to professional standards. One physician (J) gave a verbal order to the director of nursing (DON) B to borrow a controlled medication from one resident (3) and administer it to another resident (4). As a result, licensed practical nurse (LPN E) removed resident 3's controlled medication and administered it to resident 4, which is considered unacceptable clinical practice and a violation of professional standards. This citation is considered past noncompliance based on the corrective actions implemented by the provider following the incident. Findings include:1. Review of the provider's submitted SD DOH FRI report revealed that on the night of 3/22/26, at approximately 8:50 p.m., DON B received a verbal telephone order from physician J. Physician J's order was documented in resident 4's electronic medical record for the nursing staff to follow. The physician's order was for resident 4 to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Past Non-Compliance
  • Potential for harm · F2025-11-20 · tag F0732 — widespread
    Post nurse staffing information every day.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the provider failed to post the required daily nursing staffing information in a location readily visible to residents, staff, and visitors that clearly reflected actual hours worked by the nursing staff for 18 of 18 days reviewed for November of 2025.Findings include: 1. Observation on 11/18/25 at 11:51 a.m. of the provider's Staffing Census Sheet revealed:*It was posted on the wall beside a door labeled staff only behind the 400 hall nurses' station.*It was hanging approximately six feet off the floor.*It included the date and resident census.*Under the Day Shift heading of that form numbers documented behind the RN (registered nurse), LPN (licensed practical nurse), CMA (certified medication aide), CNA (certified nursing assistant), and Restorative/Activity Aide areas.*Under the Night Shift heading of that form numbers were documented behind the RN, LPN, and CNA areas.*Those documented numbers were not identified as to what they represented.2. Interview on 11/18/25 at 11:51 a.m. with LPN/restorative nurse N revealed the Staffing…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nursing and Physician Services Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2025-11-20 · tag F0808 — failed to follow doctor-ordered diets — widespread
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, observation, record review, and policy review, the provider failed to ensure nine of nine sampled residents (1, 2, 4, 5, 6, 7, 14, 17, and 18) were served foods in the appropriate form according to their physician-ordered therapeutic diets.Findings include: 1. Observation and interview on 11/18/25 at 12:01 p.m. with dietary aide T revealed: *He served whole chicken breasts, whole slices of ham, and cubed pieces of ham that were approximately one-inch pieces. *He did not have residents' diet cards to reference what the residents' ordered diets were. He explained that he had worked here for a year and had the residents' diets memorized and had a cheat sheet, so he knew which residents should be served the chicken breasts, as they were for residents on heart-healthy diets. *There was a list posted on a cupboard that listed all the residents' diet orders. *All the mechanical soft residents were served the cut-up ham. *He did not have any ground meat prepared to serve to residents. *He added…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-20 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the provider failed to ensure the care plans were revised and individualized for one of one sampled resident (2) with schizophrenia, one of one sampled resident (8) who reported constant pain, and one of one sampled resident (21) who had a diagnosis of depression and anxiety and made statements of no longer wanting to live, to reflect their current needs.Findings include:1. Observation and interview on 11/18/25 at 8:00 a.m. with resident 21 in her room revealed:*She was sitting in her wheelchair beside her bed with her head lowered towards her chest.*She stated she was tired of doing the same things, so she sleeps all the time.*Resident 21 began to cry, and stated she did not want to live anymore.*She missed her children, and no one came to see her anymore.*She stated she had spoken to staff about not wanting to live anymore, and they reassured her and told her they were there to help her.*Resident 21 began to cry harder and stated she should…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-20 · tag F0700 — pattern
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the provider failed to ensure ten of ten sampled residents (1, 2, 3, 7, 8, 14, 15, 17, and 20) who used side rails on their bed had alternatives attempted prior to the implementation of those side rails and four of ten sampled residents (3, 7, 8, and 17) with side rail son their beds were assessed for safe use of those rails within the last three months according to the provider's policy.Findings include: 1. Observation on 11/17/25 at 1:23 p.m. of resident 15's room revealed two quarter-length side rails in the up position at the head of her bed. Interview on 11/18/25 at 8:46 a.m. with resident 15 in her room revealed she: *Used both side rails to get out of bed, depending on which side of the bed she was getting out of. *Was provided education on the risks versus benefits of the side rails when she admitted to the facility. Review of resident 15's EMR revealed she: *Was admitted on [DATE]. *Had a 11/4/25 Brief Interview of Mental Status (BIMS)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2025-11-20 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the provider failed to ensure temperatures were maintained within a proper temperature range for safe medication storage in one of one medication room.Findings include:1. Observation and interview on 11/20/25 at 12:32 p.m. with registered nurse (RN)/ staff development K in the medication room revealed:*She stated the facility had one medication room.*The medication room felt significantly warmer than the hallway outside the medication room.*There was documentation on the side of the refrigerator in the medication room which contained daily temperature readings from the refrigerator and freezer.*There was no documentation of temperatures for the medication room itself.*When asked if the temperature of the medication room were monitored, RN/staff development K pointed to the thermostat on the wall which was set at 72 degrees Fahrenheit (F).*RN/staff development K stated she did not know of any temperature monitoring or documentation for the medication room.2. Interview on 11/20/25 at 3:04 p.m. with RN/infection control (IC) C and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-11-20 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, observation, interview, and policy review, the provider failed to ensure infection control practices were followed by:*Two of two certified nursing assistants (CNAs) (X and Y) who did not wear a gown while providing direct resident cares to one of one sampled resident (4) on enhanced barrier precautions (EBP) for a pressure ulcer.*One of one nursing assistant (NA) (Z) who did not change gloves and perform hand hygiene (handwashing) when she changed a resident 5's incontinence brief and assisted her into her wheelchair.*One of one licensed practical nurse (LPN) applicant (P) who did not perform hand hygiene during an insulin administration to resident 23.*One of one registered nurse (RN)/Minimum Data Set (MDS)/skin and wound nurse (L) who did not perform hand hygiene when she changed resident 14's dressing.Findings include:1. Review of Resident 4's electronic medical record (EMR) revealed: *He was admitted on [DATE]. *He had diagnoses of a pressure ulcer (skin and/or underlying tissue…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0565 — failed to support the resident council — isolated
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the resident council meeting, resident council meeting minutes review, grievance logs review, observation, interview, record review, and policy review, the provider failed to respond to the resident concerns communicated at resident council meetings regarding nursing care being performed in public and loud televisions. Findings include:1. A resident council meeting held on 11/19/25 at 2:12 p.m. revealed:*Residents voiced complaints that their concerns communicated during previous resident council meetings were not resolved, which included:-Loud televisions at night-Staff taking residents' vital signs, giving insulin injections, combing residents' hair, and fixing residents' clothing in shared common areas. *Complaints were heard by staff, but there was no follow-through.*Resident 17 reported, The loud televisions are so bothersome it makes me physically sick.2. A review of the providers' July-November 2025 resident council meeting minutes revealed:*On July 22, 2025, residents had concerns about televisions and radios being on and loud all night. -A 7/22/25 Grievance Log did…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on resident council minutes review, interview, and policy review, the provider failed to ensure one of one certified nursing assistant (CNA)/activity staff (Q) who documented allegations of neglect regarding residents' personal care reported by residents, during an 11/12/25 resident council meeting reported those allegation to the administrator according to the provider's policy which resulted in those allegations not being reported to the South Dakota Department of Health (SD DOH) in the required time frame of no more than 24 hours after the allegations were made. Findings include: 1. Review of the provider's 11/12/25 resident council meeting minutes revealed: *Resident concerns/comments included: -Nursing-Resident's concerns, with some resident[s] that can't comb their own hair and wash their own faces are sometimes messy at meals and activity time. Also, that some resident[s] have their legs or stomachs showing when they come into [the] dinning [dining] room for meal[s] and for activities. Some residents are also concerned with how staff are sometimes seem to [too] busy and…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
Show the remaining 16 citations
  • Potential for harm · D2025-11-20 · tag F0644 — isolated
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on record review, interview, and policy review, the provider failed to ensure one of one sampled resident (2) diagnosed with schizophrenia (a chronic mental disorder that affects how a person thinks, feels, and behaves, causing a distorted sense of reality) had an accurate level I (1) Preadmission Screening and Resident Review (PASRR) evaluation after having been identified as having a possible serious mental illness.Findings include:1. Review of resident 2's electronic medical record (EMR) revealed:*He admitted to the facility on [DATE].*He had an 8/21/25 Brief Interview of Mental Status (BIMS) assessment score of 15, which indicated his cognition was intact.*He had a diagnosis of schizophrenia.*Resident 2's9/19/19 PASRR level II Pre-admission Screening and Resident Review stated, The diagnosis of mental illness is unsubstantiated [Resident 2's current diagnoses list did not contain a diagnosis that was considered a serious mental illness].*There was a 6/22/25 physician's order for resident 2 to be given…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-11-20 · tag F0658 — failed to meet professional standards of care — isolated
    Ensure services provided by the nursing facility meet professional standards of quality.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the provider failed to follow professional standards to ensure the effectiveness and adverse reactions of an antidepressant medication were documented for one of one sampled resident (21) with a newly ordered antidepressant medication (fluoxetine) for anxiety and depression.Findings include:1. Periodic observations on 11/17/25 between 1:34 p.m. and 3:53 p.m. of resident 21 revealed each time she was visualized in her room she was resting on her back in her recliner, with her eyes closed, and her feet elevated.2. Observation and interview on 11/18/25 at 8:00 a.m. with resident 21 in her room revealed:*She was sitting in her wheelchair beside her bed with her head lowered towards her chest.*She stated she was tired of doing the same things, so she sleeps all the time.*Resident 21 began to cry, and stated she did not want to live anymore.*She missed her children, and no one came to see her anymore.*She stated she had spoken to staff about not…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0801 — isolated
    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
    What the surveyor found here — the official record, unedited, may be distressing

    Based on interview and record review, the provider failed to ensure one of one dietary manager (DM) (F) was certified according to the requirements. Findings include: Interview on 11/20/2025 at 11:14 a.m. with DM F revealed:*She was hired on 3/6/2013 as the dietary manager.*She was not a certified dietary manager.*Registered dietitian (RD) H had encouraged DM F to take the certified DM course.-DM F had registered for the DM course and had started it the week prior to 11/20/25.-DM F had registered for the DM course a year ago, but a personal situation happened, and she was not able to complete it. Interview on 11/20/25 at 1:14 p.m. with administrator A regarding DM F's certification revealed:*She confirmed DM F was hired in 2013 and was not certified.*DM F was unable to complete the course in past years for various reasons.*DM F was enrolled in a DM certification course currently. Review of DM F's employee file revealed she was hired on 3/16/13, there was no documentation that she had taken a dietary manager course in the past.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0868 — isolated
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview and policy review, the provider failed to ensure Medical Director (BB) attended and meaningfully participated in the provider's Quality Assurance (QA) meetings at least quarterly. Findings include:1. Interview on 11/20/25 at 3:33 p.m. with administrator A and Minimum Data Set (MDS) consultant I regarding the provider's QA meetings revealed:*QA meetings were held in person and through Zoom (a communications platform that provides real-time video meetings and other collaboration tools).*QA meetings were conducted every four to five weeks.*The QA committee members included the maintenance supervisor, director of nursing B, administrator A, MDS consultant I, the MDS coordinator , staff development K, infection control preventionist C, the restorative nurse, and medical director BB. Medical director BB was provided information after the meetings and did not attend those meetings in person or through Zoom quarterly.*Administrator A was aware that medical director BB was required to attend the facility's QA meetings quarterly in person or through another real-time…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-11-20 · tag F0881 — failed to use antibiotics responsibly — isolated
    Implement a program that monitors antibiotic use.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on policy review, interview, and record review, the provider failed to develop and implement an effective antibiotic stewardship program to monitor for appropriate antibiotic use according to the provider's policy.Findings include:1. Review of the providers 2024 Antibiotic Stewardship Program policy revealed:* It is the policy of this facility to implement an Antibiotic Stewardship Program as part of the facility's overall infection prevention and control program. The purpose of the program is to optimize the treatment of infections while reducing the adverse events associated with antibiotic use.* The program includes antibiotic use protocols and a system to monitor antibiotic use.-a. Antibiotic use protocols:--i. Nursing stall shall assess residents who are suspected to have an infection and complete a Medical Care Referral Form prior to notifying the physician.--ii. Laboratory testing shall be in accordance with current standards of practice.--iii. The facility uses the (CDC's [Center for Disease Control] NHSN [National Healthcare Safety Network] Surveillance Definitions)…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-10-03 · tag F0800 — widespread
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY 2. Observation on 9/30/24 at 3:45 p.m. of unidentified CNA during the initial tour in the kitchen revealed: *CNA was making ham salad sandwiches for the residents' evening meal. *CNA was not using a measuring scoop to correctly portion the amount of salad put on each sandwich. *The bread used for the sandwich was a slider bun, approximately one-half the side of a standard hamburger bun. Observation on 10/2/24 at 4:13 p.m. of cook J revealed: *While preparing the cucumbers with ranch portions, she was not using a measuring utensil to measure the portion for each meal tray. *While preparing the three bean salad portions, she was not using a measuring utensil to measure the portion for each meal tray. Interview on 10/1/24 at 8:35 a.m. with dietary manager E revealed: *The CNA that was making the ham salad sandwiches was not part of the regular kitchen staff. -The CNA was helping due to short staffing. *She stated that she had trained the CNA to use the one-half cup scoop to portion the ham salad, but the thought…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-10-03 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on Certification and Survey Provider Enhanced Reports (CASPER) reporting data review, interview, and policy review, the provider failed to ensure their Payroll Based Journal (PBJ), (information of the provider's daily staffing hours for the appropriate care of the residents) had been complete and the data had been submitted to the Center for Medicare and Medicaid Services (CMS) for one of four quarters (Quarter 1, 2024). Findings include: 1. Review of the provider's CASPER reporting data revealed no PBJ data had been submitted for the time period of October 1, 2023, through December 31, 2023. Interview on 10/1/24 at 3:47 p.m. with administrator A regarding the submission of PBJ data to CMS revealed: *She was aware the data had to have been submitted. *She knew there were deadlines to submit the data. *They had a vendor who kept track of payroll and PBJ data. *The vendor had missed the deadline for submitting the Quarter 1, 2024 PBJ data to CMS. Interview on 10/3/24 at 9:00 a.m. with administrator A and outsourced chief financial officer (CFO) L regarding the submission of PBJ…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-03 · tag F0609 — failed to report abuse allegations — pattern
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on South Dakota Department of Health (SD DOH) facility reported incidents (FRI) review, interview, and policy review, the provider failed to provide timely and thorough notification to SD DOH for two of two sample residents (2 and 6) who required evaluation at the emergency room, after sustaining an injury during a transfer (2), and after an unwitnessed fall (6). Findings include: 1. Review of the SD DOH FRI submitted on 3/01/24 at 9:30 p.m. revealed: *On 2/28/24 at 10:00 a.m. resident 2 reported she had heard a pop while staff transferred her from the toilet to her wheelchair. *She stated that her right knee was hurting. *No swelling or open sores noted to her R [right] knee. *The final report submitted on 3/4/24 stated: -Neither staff member heard anything, but they did report it to their nurse . -The nurse noted no redness or swelling at this time. *There was no indication that resident 2 had been sent to the emergency room for evaluation in the provider's FRI report. *There was no indication that resident 2 sustained a proximal right tibial fracture. *The assessment of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-03 · tag F0808 — failed to follow doctor-ordered diets — pattern
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and policy review, the provider failed to provide the therapeutic diet prescribed by a physician for 16 of 21 (2,3,4,5,7,8,9,11,12,13,14,16,17,18,19,21) residents. Findings include: 1. Observation on 9/30/24 at 3:40 p.m. revealed: * Spaghetti had been served for the lunch meal instead of the approved scheduled menu item of Asian barbecue turkey. *There was no indication on the kitchen menu that the substitution was approved by the dietician or documentation that the substitution was made. *All residents received the same meal with no differentiation between their individually prescribed diets (regular, heart healthy, renal, consistent carbohydrate, and no added salt diets). 2. Observation on 9/30/24 at 4:45 p.m. revealed: *A ham salad sandwich on a slider-sized roll was served for the evening meal instead of spinach and cheese quiche that was listed on the approved scheduled menu. *There was no indication on the kitchen menu that the substitution was approved by the dietician or documented that the substitution was made. *All residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-10-03 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review and policy review the provider failed to ensure two of two sampled residents (2 and 18) with open wounds had been placed on enhanced barrier precautions (EBP). Findings include: 1. Observation on 10/1/24 at 8:00 a.m. of two unidentified staff entering resident 2's room with the Hoyer lift (a mechanical lift with a body sling used for transfers) revealed neither staff member had worn a gown prior to entering the room. Observation and interview on 10/2/24 at 10:03 a.m. with resident 2 revealed: *The door to her room was open and held an over-the-door rack that contained gowns and gloves. *There was a sign indicating the need for EBP on that side of the door. *That sign and those supplies had not been visible with the door open and were located outside that resident's room when that door was closed. *Resident 2 stated that the staff had not worn a gown or gloves when they transferred her with the mechanical lift or the gait belt. Interview on 10/2/24 at 10:09 a.m. with certified nursing assistant (CNA) K revealed: *Resident 2 required the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-03 · tag F0623 — isolated
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and document review, the provider failed to provide a copy of the transfer notice to the Office of the State Long-Term Care Ombudsman for one of one sampled resident (13) reviewed for facility-initiated transfer to the hospital. Findings include: 1. Interview on 9/30/24 at 5:10 p.m. with resident 13 revealed she had gone to the hospital recently, but did not remember why., 2. Review of resident 13's electronic medical record (EMR) revealed: *She was transferred to the hospital on 1/29/24. -Her power of attorney (POA) was notified of her transfer. -There was no documentation the bed hold information was given to the resident or her POA. *She was transferred to the hospital on 9/11/24. -Her POA was notified. -There was no documentation the bed hold information was given to the resident or her POA. 3. Interview with the facility's local ombudsman on 10/3/24 at 8:19 a.m. and again at 11:02 a.m. regarding resident 13's transfers to the hospital revealed: *She stated that she had not received notifications for either of resident 13's hospital transfers…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-10-03 · tag F0758 — failed to limit and justify psychotropic drugs — isolated
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on record review, interview, and policy review the provider failed to ensure one of one sampled resident (1) had her as needed (PRN) lorazepam (antianxiety medication) order renewed for continued use beyond 14 days. Findings include: Review of resident 1's electronic medical record (EMR) revealed: *A physician's order on 8/1/24 for lorazepam 0.5 milligrams (mg) orally to be given every four hours as needed for increased anxiety and tooth pain. *Her revised care plan dated 8/6/24 indicated she used antidepressant/antianxiety medication related to depression and anxiety. *A pharmacist recommendation sheet for resident 1 dated 8/31/24 revealed: -PRN orders for psychotropic drugs are limited to 14 days. -Except if the attending or prescribing practitioner believes that it is appropriate for the PRN order to be extended beyond 14 days. -He or she should document their rationale in the resident's medical record and indicate the duration for the PRN order. -It was signed by director of nursing (DON B) and the consultant pharmacist. -The physician's response, had an X marked on the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-10-03 · tag F0812 — failed to store, cook, and serve food safely — isolated
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and policy review, the provider failed to ensure that one of one sampled resident (1) received a food prepared to correct temperature. Findings include: 1. Observation on 9/30/24 at 3:40 p.m. of the kitchen warming cabinet revealed: *The food warming cabinet thermometer was not functioning. *The dial for temperature control was set at 6.5 on 0-10 range. 2. Observation and interview on 10/1/24 at 12:00 with dietary manager E revealed: *She had pureed and placed resident 1's noon meal in the warming cabinet. *She stated the food had been pureed with warm broth. *The dial on the food warming cabinet was set at 5.5, the dial ranged 0 to 10. *She said that before the warming cabinet thermometer stopped working, this was the normal setting to keep food warmed to the appropriate temperature. *The taco meat used for the pureed meal was documented to be 176 degrees Fahrenheit (F)before being placed in the food warming cabinet. *The temperature of the pureed food was 113.7 degrees Fahrenheit. *She stated she would not recheck the temperature or…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Fcited before2023-08-03 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the provider failed to ensure nursing staff followed physician orders for oxygen use and nebulizer tubing changes for six of six sampled residents (16, 2, 30, 23, 8, and 9) who received oxygen and nebulizer therapy. Findings include: 1. Observation on 8/1/23 at 1:06 p.m. in resident 16's room revealed: *The resident was lying in bed with his eyes closed, oxygen on, and his oxygen concentrator set at two liters via a nasal cannula. *His oxygen concentrator had a canister that contained water to humidify the oxygen with a handwritten date of 6/29/23. *The oxygen tubing was not marked with a date. *His nebulizer machine was placed on top of a dresser with the tubing and mask placed directly on top of the machine. -There was no date on the nebulizer tubing and that tubing was not stored in a plastic bag. Additional observations on 8/2/23 at 9:05 a.m. and again on 8/2/23 at 3:03 p.m. in resident 16's room revealed: *Oxygen tubing and the concentrator…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2023-08-03 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the provider failed to ensure: *Two of three dietary staff (F and S) had performed proper hand hygiene and glove use during one of one meal service observation. *Potentially hazardous food was stored according to the manufacturer's guidelines. Findings include: 1. Observation on 8/1/23 at 9:46 a.m. in the kitchen revealed: *There was a clear plastic container of butter packets sitting on one of the counters. -The container felt like it had been sitting at room temperature, as it was not cold. Observation and interview on 8/2/23 from 4:18 p.m. to 5:32 p.m. with dietary staff in the kitchen revealed: *During the entire meal service observation, dietary aide S had not washed his hands. -He would instead change his gloves between tasks. *Dietary aide S had been wearing gloves while sweeping, then he started to put away clean dishes without changing gloves or performing hand hygiene. *Cook F had asked him to cut the brownies. Dietary aide S had not performed hand hygiene or changed his gloves after sweeping the floor and putting away…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2023-08-03 · tag F0804 — failed to serve food at safe, palatable temperature — isolated
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and diet manual review, the provider failed to: *Preserve the nutritive value of pureed foods for two of two sampled residents (5 and 8) by thinning the food items with plain water. *Provide a pureed substitute for a menu item of similar nutritive value for two of two sampled residents (5 and 8) who required a pureed diet for one of one observed meal service. Findings include: 1. Observation and interview on 8/2/23 from 4:18 p.m. to 5:32 p.m. with dietary staff in the kitchen revealed: *The menu for supper that day consisted of one cup shepherd's pie, one-half cup mixed vegetables, a brownie, and a dinner roll. *Cook F scooped about one and one-half cups of shepherd's pie into the blender. -She added about one-quarter to one-half cup of hot water to the blender. *She stated her goal for consistency was similar to yogurt, yet not too runny like soup. *She blended the shepherd's pie and water until it was smooth, yet it was runny. *She portioned the pureed shepherd's…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

$22,636 in federal fines across 1 penalty.

  • $22,636 — penalty dated 2025-11-20

Dates are the dates CMS records the penalty, not the date of the conduct behind it. CMS publishes penalties on a rolling window, so this is what is currently on the public file — not the home’s lifetime history, and an older fine may attach to a problem that has since been corrected. The amounts are as imposed: the CMS file does not record whether a penalty was appealed, reduced, or paid, so we don’t say. Ask the home what each one was for and what changed since.

Who owns this facility

Owner / managerTypeRoleSince
Ownership Data Not Available

The source lists no ownership percentage for any party here — PECOS records a share only for equity interests, not for board or management roles.

What families pay in SD

Paying with Medicaid

CMS lists this home as Medicaid-certified only — it can accept Medicaid for long-term care, but it is not Medicare-certified, so Medicare will not pay for a short rehabilitation (“skilled nursing”) stay here. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the South Dakota Medicaid page.

Typical monthly cost in South Dakota
$9,444/mo
Nursing home (semi-private)
$10,190/mo
Nursing home (private)
$4,900/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 43A138. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-11-20, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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