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Highmore Health

410 8th Street SE, Highmore, SD 57345 · Non profit - Corporation · 39 certified beds · (605) 852-2255 Medicare & Medicaid certified

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Abuse/neglect citations on record (F0600, F0609, F0610) — most recent May 2025Resident-funds citation (F0565)1 immediate-jeopardy citation
Insights

This home has serious findings on its record. Read them closely before you consider it.

In its favor
  • a middle-of-the-pack inspection score (3/5)
  • no federal fines or payment denials on record
  • fewer deficiencies at its most recent standard inspection than at the one before — a sign of improvement
Worth asking about
  • it has abuse, neglect, or exploitation citations (F0600, F0609, F0610) — most recent May 2025
  • it has a citation for mishandling residents’ money or property (F0565)
  • inspectors cited 1 immediate-jeopardy problem — the most serious level
  • a high number of inspection citations overall (24) — worth reading through, though larger and more-often-surveyed homes tend to accrue more lower-severity tags
  • its facility-reported quality-measure rating is low (2/5)

One thing this read cannot see: what residents and families actually experience day to day. Public data misses the feel of a place — visit unannounced, ideally at a mealtime or on a weekend, talk to staff and families, and ask your tour questions.

A plain-English summary of the public record below — not a rating, ranking, or recommendation. We take no money from any facility.

3/5
CMS overall
3 of 5
Health inspectionSurveyor-assigned, ranked within your stateInspector-verified 3 of 5
StaffingFrom payroll records (PBJ) 3 of 5
Quality measuresSelf-reported by the facility 2 of 5

Location & what’s nearby

Hospital
Emergency dept. usually open 24/7 · ER 24/7
Urgent care / clinic
125 SD-249 · (605) 245-2700 · Call to confirm hours
Pharmacy
120 Commercial Ave NE · (605) 852-2890 · Call to confirm hours
Grocery
108 2nd St SW · (605) 852-2245 · Call to confirm hours
Park
Typically dawn to dusk
Place of worship

Nearest of each type, straight-line distance. Hospitals come from the CMS Hospital General Information registry; everything else from Overture Maps (public data). Hospital and park hours are typical — call ahead to confirm.

Quality measures — how residents actually fare

Overall quality measures 2 of 5
Long-stay residentspeople who live here 2 of 5

Quality-measure stars summarize outcomes CMS tracks from the assessments each home submits — avoidable hospitalizations and ER visits, falls with injury, pressure ulcers, unplanned weight loss, and long-term antipsychotic use. Because the underlying data is self-reported, weigh a high score against the independent inspection record. Long-stay = permanent residents; short-stay = rehab and post-hospital stays.

Trend — is this home getting better or worse?

Over 2025-02 to 2026-06, this home’s CMS overall rating improved from 1 to 3 stars. From monthly CMS archive snapshots.

Horizontal axis runs 2025-02 to 2026-06. That is where CMS’s monthly archive ends, so the right-hand edge of each line is that month — not today.

Overall rating3★
Inspection scorelower = better
See all quality measures vs. state & national benchmarks
MeasureThis homeState avgTypical statevs typical state
Long-stay residents whose need for help with daily activities increased12.1%21.3%15.4%better
Long-stay residents who lose too much weight11.4%5.6%5.4%worse
Long-stay residents with a catheter left in their bladder2.4%2.1%0.9%worse than state — see note marked double-dagger below the table
Long-stay residents with a urinary tract infection6.3%2.9%2.0%worse
Long-stay residents with depressive symptoms0.0%5.7%6.5%check this — see note marked star below the table
Long-stay residents who were physically restrained0.0%0.0%0.1%better than state — see note marked double-dagger below the table
Long-stay residents with falls causing major injury9.3%5.5%3.3%worse
Long-stay residents whose ability to walk worsened19.8%19.4%16.1%worse
Long-stay residents on antianxiety or hypnotic medication7.5%17.4%18.9%better
Long-stay residents given the seasonal flu vaccine100.0%96.9%95.3%typical
Long-stay residents with pressure ulcers1.6%4.6%4.7%better
Long-stay residents with worsening bladder/bowel control17.5%25.4%21.2%better
Long-stay residents who got an antipsychotic medication — see the note below the table26.1%24.6%17.1%worse
Short-stay residents who newly got an antipsychotic medication0.0%2.0%1.4%better
Long-stay hospitalizations per 1,000 resident days1.241.521.67better
Long-stay outpatient ER visits per 1,000 resident days1.391.751.80better

* This home reported 0% on a measure where lower is better. That can mean genuinely excellent care — but because the number is self-reported, a zero can also mean the problem was not recorded. Weigh it against the inspection record above.

On this measure the state average is at least twice (or half) the typical state — a gap that size is usually how the state codes and reports the measure, not how its homes actually perform. Against a benchmark this state does not sit on, a “vs typical state” verdict would mostly be measuring the state, so we compare this home with its own state instead and show both averages.

§ Antipsychotics carry an FDA boxed warning — they raise the risk of death in older people with dementia-related psychosis, and are not approved for that use. So this measure is partly a read on whether a home sedates residents instead of staffing for them. But read a low rate carefully in both directions: CMS excludes residents coded with schizophrenia (and Tourette's or Huntington's) from this measure, and federal auditors have found implausible increases in schizophrenia coding since the measure was published — so a very low rate can reflect recoding rather than less prescribing. Ask the home what share of its residents carry a schizophrenia diagnosis, and how it handles behavioral symptoms without medication.

CMS quality measures, as Care Compare shows them. For most rows lower is better (fewer falls, ulcers, hospitalizations); vaccination rates are the exception. Not every row is risk-adjusted. CMS adjusts some measures for resident mix, but falls with major injury, antipsychotic use, physical restraints and the vaccination rates are unadjusted rates — so a home caring for heavier or more behaviorally complex residents can look worse on them without providing worse care. The “typical state” column is the median of the 50 state averages — not a national average of all homes. We use it because a plain average across homes is pulled badly off course by a few states’ reporting habits (long-stay depressive symptoms is the clearest case: Illinois codes it several times higher than most states, which alone lifted the all-homes figure to about twice what a typical state records). The median of state averages resists that — but it does weigh every state equally, so a large state counts no more than a small one, and it is a benchmark of our construction rather than a CMS-published figure. better/worse means the home differs from that benchmark by more than 10% of it; closer than that reads typical. CMS does not publish how many residents each measure covers, and the counts are often small — a single resident can move a rate by several points — so treat small gaps as noise. These come from data the facility reports, so weigh them against the independent inspection record above.

Short-stay rehab — if you are coming here from a hospital

Arriving from a hospital right now? Read the discharge guide → — your appeal rights, how to slow a rushed discharge, and what to ask about the numbers below.

54.5%U.S. median 56.6%
Met the expected recovery
0.30U.S. median 0.31
Therapy hours / resident / day
0.23hours / resident / day
Physical therapy
0.07hours / resident / day
Occupational therapy

Met the expected recovery: 54.5% of this home’s Medicare short-stay residents left it at or above the ability to care for themselves and move around that CMS predicted for them, across 22 stays in Oct 2024–Sep 2025. The median of the 11,061 homes CMS publishes this for is 56.6%. Read it beside the getting-home figure, not instead of it: unlike the two measures above, CMS makes no better-or-worse call on this one and publishes no confidence interval for it, so this is a comparison and not a verdict — but it is the short-stay measure that separates homes most, and the one to ask about.

Therapy staffing: this home’s payroll records show 0.30 therapist hours per resident per day in 2026Q1 — more than 48% of the 13,892 homes that report any therapy hours at all.

Weekend therapy: weekend therapy hours are 9% of this home’s weekday level — it runs some therapy at the weekend, at a lower level than on weekdays. The median home that reports therapy runs 13% — weekday-focused therapy is the industry norm, not a shortfall. But recovery does not pause on a Saturday: ask what the weekend actually looks like here.

This section is about rehab stays, not living here. Most of this page — the stars, the quality measures, the inspection record — describes the home the way a permanent resident experiences it. These figures describe the short Medicare stay after a hospital discharge: a hip, a stroke, a bad infection, six weeks and home. They are different residents, different staff, often a different wing. Therapy hours are per resident in the building, not per rehab patient — the count includes every long-stay resident, and they mostly get no therapy at all. So a home with a small rehab wing inside a large nursing population reads low here even if its rehab patients get plenty of therapy, and a mostly-rehab home reads high. Use it to compare homes doing similar work, ask what a rehab resident actually gets in a day, and remember that CMS does not publish therapy minutes per patient — nobody does.

See every short-stay measure CMS publishes for this home
MeasureThis homeU.S. medianPeriod coveredCMS’s call
Got home and stayed homeRate of successful return to home or community from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Went back to hospitalRate of potentially preventable hospital readmissions 30 days after discharge from a SNFnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Met the expected recoveryPercentage of residents who are at or above an expected ability to care for themselves and move around at discharge54.5%56.6%Oct 2024–Sep 2025CMS makes no comparison for this measure
Self-care at dischargePercentage of residents who are at or above an expected ability to care for themselves at discharge50.0%52.8%Oct 2024–Sep 2025CMS makes no comparison for this measure
Moving around at dischargePercentage of residents who are at or above an expected ability to move around at discharge50.0%50.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication problems followed upPercentage of residents whose medications were reviewed and who received follow-up care when medication issues were identified100.0%98.7%Oct 2024–Sep 2025CMS makes no comparison for this measure
Medication list to the next providerPercentage of residents where the SNF provided a current medication list to the next health care settingnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medication list to the familyPercentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final dischargenot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Falls with major injuryPercentage of SNF residents who experience one or more falls with major injury during their SNF stay0.0%0.0%Oct 2024–Sep 2025CMS makes no comparison for this measure
New or worsened pressure ulcersPercentage of residents with pressure ulcers/pressure injuries that are new or worsened0.0%1.9%Oct 2024–Sep 2025CMS makes no comparison for this measure
Infections that led to hospitalPercentage of infections residents got during their SNF stay that resulted in hospitalizationnot reported — The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Medicare spending per stayMedicare Spending Per Beneficiary (MSPB) for residents in SNFs1.281.02Oct 2022–Sep 2024CMS makes no comparison for this measure

From the CMS Skilled Nursing Facility Quality Reporting Program — Medicare short-stay outcomes, which is a different dataset from the long-stay quality measures above and describes a different set of residents. Where CMS risk-adjusts a measure we show its adjusted rate, and the CMS range beside it is the confidence interval CMS publishes: a home whose range is wide is a home with few stays, where one patient moves the number several points. Read the period column. These measures do not share a window — the claims-based ones (getting home, readmission, spending) lag by a year or more, because a stay has to finish and its claims settle before it can be counted. CMS’s call is CMS’s, not ours: it is the only place anyone tests whether this home differs from the national rate at all, and most homes on most measures do not. Two caveats on it. CMS tests only three of these measures — getting home, readmission, and infections that led to hospital; on the other nine it publishes a rate and no comparison, and rather than compute a verdict CMS declined to make, we say so in the column. And on readmission almost every home in the country lands on “no different”, so that row separates homes far less than getting-home does — which is why met the expected recovery, a measure CMS does not test but which spreads across the whole range, is called out above the table rather than left in this list. The U.S. median column is our own, taken across every home CMS publishes that measure for in this same file; it is not a CMS-published benchmark. Homes CMS gives no rate for are left out of it rather than counted as zero. Medicare spending per stay is a ratio, not a percentage — 1.00 means this home’s Medicare spending for a stay matched the national figure CMS compares it against, and it measures cost to Medicare, not quality of care.

Staffing

0.69
RN hours/ resident / day
0.32
LPN hours/ resident / day
2.08
Aide hours/ resident / day
3.09
Total nurse hours/ resident / day
0.36
RN hoursweekends
51.6%
Total nursing turnover
50.0%
RN turnover

How full it usually is: this home is certified for 39 beds and averages 36.5 residents a day — about 94% occupied, or roughly 2 beds typically open. It runs fairly full. This is a CMS average, not live availability — no public source publishes real-time vacancies, and a home can be full the day you call. Confirm with the home, and if you need a Medicaid bed specifically, ask about that separately: a home with open beds may still not have an open Medicaid bed.

Against a benchmark — not a legal minimum. In May 2024 CMS finalized the first federal staffing floor for nursing homes: 3.48 total nurse hours per resident per day, including 0.55 RN hours and 2.45 nurse-aide hours. Its hour requirements never took effect and are no longer on the books. Homes had until 2026 (2027 if rural) to comply, and that deadline never arrived: a federal court vacated the hour requirements in April 2025 (CMS has appealed), Congress then barred enforcement until 2034, and CMS formally repealed them by rule effective February 2026. This home is not required to meet these numbers, and is not violating anything by missing them. We still show the comparison because the figures are CMS’s own published estimate of adequate staffing, which makes them a useful yardstick — but they are our benchmark, not federal law: this home’s total nurse staffing of 3.09 hrs/resident/day is below the 3.48-hour benchmark and RN staffing of 0.69 is at or above the 0.55-hour RN benchmark and nurse-aide staffing of 2.08 is below the 2.45-hour aide benchmark. What federal law does require today is unchanged: “sufficient” nursing staff for residents’ needs and an RN on duty at least 8 consecutive hours a day, 7 days a week (42 CFR 483.35). Those are judged by inspectors on site, not by these averages, so read this comparison alongside the inspection record rather than as a pass/fail.

Weekend coverage: total nurse staffing is 2.78 hrs/resident/day on weekends vs 3.22 on weekdays — 14% thinner on weekends. RN hours go from 0.82 to 0.36 per resident-day. (Payroll-based daily records; the national median home is 15% thinner on weekends.)

This home’s total nursing-staff turnover of 52% is about the same as the national median of 45%.

Payroll-based (PBJ) staffing hours, as reported for Jan–Mar 2026 (CMS PBJ CY2026Q1) — the most recent quarter CMS has published, so they can lag a change of operator or staffing agency. Higher is generally better. Registered-nurse coverage and weekend staffing are the numbers families most often overlook — an RN on site matters most when something goes wrong, and coverage usually thins on weekends. High turnover means residents rarely see the same caregiver twice. One caveat: these are hours as reported, not adjusted for how sick or heavy-care this home’s residents are. CMS separately publishes a case-mix-adjusted view; we show the reported hours. A home caring for higher-acuity residents needs more hours to deliver the same care, so compare these figures against homes doing similar work, and read them next to the inspection record rather than alone.

Inspection trend

4
deficiencies at the latest standard inspection (2025-05-08)
11
at the previous standard inspection (2024-02-28)

Deficiencies are fewer than at the previous inspection — improving. Fewer citations over time suggests a home is fixing problems; a rising count is a warning sign — though two surveys are a short record, and survey teams differ. These counts are from the standard annual health survey only; the full citation list below may also include findings from complaint investigations, so the two won’t always add up.

Inspection deficiencies

State health-inspection citations, most serious first. Each carries an F-code (the federal rule it cites, e.g. F-684 = quality of care) and a letter A–L marking how serious and how widespread the problem was — we translate that grid into the plain tiers shown here. Wording is the official federal description.

ABCDEFGHIJKL

Each letter is a CMS scope-severity level; highlighted ones are where this home has citations. A–C = no harm found; D–F = potential for harm; G–I = actual harm; J–L = immediate jeopardy. Within each band the later letter is the more widespread finding (an isolated G is one resident; a widespread I is a pattern), so rightward and downward is worse.

24 citations, most serious first. The 14 most serious are shown; the remaining 10 are one tap away and print in full.

  • Immediate jeopardy · Jcited before2023-03-02 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the provider failed to investigate two incidents of resident-to-resident altercation involving two of two sampled residents (89 and 90). Findings include: 1. Observation and interview on 2/27/23 at 3:54 p.m. with resident 89 in his room revealed he: *Was sitting in his recliner. *Had been admitted earlier in the month because he had fallen at home and fractured his pelvis. *Had communicated during the interview that his roommate (resident 90) was in the room touching his belongings. He had asked him to stop and the roommate had continued to touched his personal items. *Then pushed the roommate. *Was able to slide up to the front of the recliner seat and displayed how he pushed his roommate back behind the privacy curtain by using a motion with his arm. *Stated the roommate had stumbled back, had fallen, and staff came into the room and picked him up off the floor. *Stated that if his roommate touched his belongings again he would 'lay him out'.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-03-02 · tag F0600 — failed to protect residents from abuse and neglect — isolated
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review and policy review, the provider failed to ensure one of one sampled resident (90) was protected from verbal and physical abuse by his roommate (resident 89). Findings include: 1. Observation and interview on 2/27/23 at 3:54 p.m. with resident 89 in his room revealed he: *Was sitting in his recliner. *Had been admitted earlier in the month because he had fallen at home and fractured his pelvis. *Had communicated during the interview that his roommate (resident 90) was in the room touching his belongings. He had asked him to stop and the roommate had continued to touched his personal items. *Then pushed the roommate. *Was able to slide up to the front of the recliner seat and displayed how he pushed his rommate back behind the privacy curtain by using a motion with his arm. *Stated the roommate had stumbled back, had fallen, and staff came into the room and picked him up off the floor. *Stated that if his roommate touched his belongings again he would 'lay him out'.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-03-02 · tag F0609 — failed to report abuse allegations — isolated
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, record review, and policy review, the provider failed to investigate and report alleged abuse to the South Dakota Department of Health (SD DOH) for two of two sampled residents (89 and 90) who had inappropriate verbal and physical behavior between each other and one of the residents (90) was cognitively impaired. Findings include: 1. Observation and interview on 2/27/23 at 3:54 p.m. with resident 89 in his room revealed he had pushed his roommate (resident 90) causing his roommate to fall. Refer to F600 finding 1 and F610 finding 1. Review of resident 89's 2/22/23 nursing progress note revealed: *Resident 89 had been found to be shouting at resident 90 and threatening to hit and kick him when a nurse intervened. *There was no investigation related to that incident. -This incident had not been reported to the South Dakota Department of Health (SD DOH). Refer to F610 finding 1. Interview on 2/28/23 at 3:15 p.m. with director of nursing (DON) B and social services designee (SSD) G revealed: *They were not aware resident 89 had pushed resident 90 causing him to fall.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Actual harm · G2023-03-02 · tag F0686 — failed to prevent and treat pressure sores (bedsores) — isolated
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the provider failed to assess and document timely, implement, monitor, and review and update care for three of four sampled residents (21, 28, and 89) who had multiple medical conditions and were at risk for pressure ulcer development. Findings include: 1. Review of resident 89's medical record revealed: *He was admitted on [DATE]. *His 2/15/23 Brief Interview for Mental Status (BIMS) score was 15, indicating his cognition was intact. *His diagnoses included the following: fracture of superior rim of right pubis, contusion right shoulder, fracture of unspecified parts of lumbosacral spine and pelvis, chronic kidney disease, pain, repeat falls, pressure-induced deep tissue damage of left heel, and obesity. *His Braden Scale score (used to predict risk of developing a pressure ulcer) on 2/15/23 was 20, indicating he was not at risk. Review of resident 89's nursing progress notes from 2/14/23 through 2/28/23 revealed: *On 2/14/23 he had a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2026-01-21 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on South Dakota Department of Health (SD DOH) facility reported incident (FRI) review, record review, observation, interview, and policy review, the provider failed to ensure the safety of one of one resident (1) identified at risk for elopement (leaving the facility without staff knowledge) who left the building from the east door on 1/17/26 and was found by a citizen. The east door was not alarmed or monitored at the time of the resident's elopement. This citation is considered past noncompliance based on review of the corrective actions the provider implemented immediately following the incident. Findings include:1. Review of the SD DOH FRI received on 1/17/26 revealed that on the evening of 1/17/26 at around 9:00 p.m., registered nurse (RN) G could not locate resident 1. After a preliminary search of the building, RN G contacted director of nursing (DON) B and administrator A. Administrator A came to the facility to help look for resident 1. They searched the facility including all rooms, closets,…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Past Non-Compliance
  • Potential for harm · Fcited before2025-05-08 · tag F0880 — failed to prevent and control infections — widespread
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the provider failed to ensure proper infection control practices were followed regarding: *The cleaning and storage of nebulizer machines and equipment (a device that converts liquid medication into an inhalable mist) for three of three sampled residents (6, 10, 18) who used a nebulizer machine. *The cleaning and storage of a BiPAP machine (device that pushes pressurized air into your lungs) and equipment for one of one sampled resident (10) who used a BiPAP machine. *The maintenance of one of one whirlpool bath chairs in a safe and cleanable condition. *The cleaning, storage, and use of shared personal care items found in one of one whirlpool room. *The storage of items in two of two designated clean linen closets. *The assessment for the risk of Legionella, the implementation of measures to prevent the growth of Legionella, and the establishment of testing protocols for Legionella. Findings include: 1. Observation on 5/5/25 at 3:41 p.m. in…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2025-05-08 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review the provider failed to follow standard food safety practices for: *One of one cook (G) who had not changed her gloves or washed her hands while serving resident food items to prevent potential contamination. *Kitchen equipment that had not been cleaned to maintain a sanitary environment. Findings include: 1. Observation on 5/5/25 at 5:28 p.m. of cook G during a meal service revealed with her gloved hands she: *Removed the lids from the covered food items on the steam table. *Touched a ladle and then grabbed the handle of a cart. *Organized resident meal cards and opened the microwave door to heat up the pureed food. *Used a sanitizer wipe to clean the serving ledge of the steam table. *Used a thermometer to check the temperature of the sloppy joe meat. *Opened a drawer and retrieved a spoon to stir the microwaved pureed food. *Opened the microwave door and placed a bowl of potato soup in it. *Retrieved the bowl of potato soup from the microwave. *Retrieved a roast beef and cheese sandwich from a Ziplock bag and potato chips from a…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2025-05-08 · tag F0583 — failed to protect personal privacy — isolated
    Keep residents' personal and medical records private and confidential.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, observation, and grievance review, the provider failed to ensure a private area was available for residents and families to meet. This concern was identified by four residents (6, 13, 17, and 22). Findings include: 1. Interview on 5/5/25 at 4:06 p.m. with resident 6 in his room revealed: *He resided in a shared room with another resident. *He had concerns about not having privacy when visitors were there. *He did not like his room full of visitors who visited his roommate. *He stated he had expressed his concerns about privacy to social services director (SSD) C and administrator A. *He stated, I guess I just have to live with it. 2. Interview on 5/5/25 at 4:19 p.m. with resident 22 and her family in her room revealed: *Resident 22 stated there was no private space for a family to meet in the facility. *Her family stated they would like to have a space where the family could gather when they visited the resident that was private. 3. Interview on 5/5/25 at 4:25 p.m. with resident 17 in her room revealed she wished there was a space in the facility where residents…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2025-05-08 · tag F0610 — failed to investigate and act on abuse reports — isolated
    Respond appropriately to all alleged violations.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, interview, and policy review, the provider failed to ensure an investigation had been conducted and documented to rule out abuse and neglect for one of one sampled resident (26) who had sustained a skin laceration while being transferred to the bath chair by staff with the use of a total mechanical lift. Findings include: 1. Observation and interview on 5/6/25 at 8:53 a.m. of resident 26 in his room while he was seated in his Geri-chair (a high-backed padded wheelchair with reclining capabilities) revealed: *He had been reclined back in his Geri-chair. *He was non-verbal during the interview. *A total mechanical lift (lift and sling used to lift a person's full body) had been in his room. 2. Record review of resident 26's electronic medical record (EMR) revealed: *He had a diagnosis of Alzheimer's disease and dementia and had been receiving hospice services. *His 3/4/25 Brief Interview for Mental Status (BIMS) assessment score was 99 (which indicated the interview was not completed successfully). *On 3/8/25 at 3:58 p.m. a progress note entered by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · F2024-02-28 · tag F0851 — widespread
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on the Payroll Based Journal (PBJ) record review and interview, the provider failed to submit PBJ data accurately for three of four federal fiscal quarters (Quarter 1, 2023; Quarter 3, 2023; and Quarter 4, 2023). Findings include: 1. Review of PBJ records submitted to the Center for Medicaid and Medicare (CMS) services revealed the PBJ report for the provider for the three quarters listed above included: *The following items were triggered: -Failure to submit data for the quarter. -One-star staffing rating. *The following metrics were suppressed for invalid data: -Excessively low weekend staffing. -No registered nurse hours worked. -Failure to have licensed nursing coverage 24 hours per day. Interview on 2/25/24 at 3:45 p.m. with administrator A regarding the PBJ reporting information revealed: *She was aware there were issues with the correct reporting of staff member's hours worked. -She thought that was related to incomplete reporting of agency nursing staff member's hours worked. --Each agency staff member had their own number and would clock in and out using the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Administration Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-28 · tag F0565 — failed to support the resident council — pattern
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on interview, resident council meeting minutes review, and policy review, the provider failed to ensure: *Resident council meetings were conducted on a monthly basis. *Residents were notified of the time and place of the resident council meetings. *There was an investigation, follow-up, and documented responses to resident council grievances brought forward by an undisclosed number of residents identified in three of five monthly meeting minutes sampled (September 2023, December 2023, and January 2024). Findings include: 1. Resident council interview on 2/27/24 at 10:30 a.m. revealed: *There were twelve residents in attendance. *Three anonymous residents stated that grievances were not followed up by staff and communicated with the residents. *Two anonymous residents stated they did not know how to file a grievance. *One anonymous resident stated they were not aware that there was a resident council and that the council met monthly. Review of resident council minutes from September 2023 through January 2024 revealed: *In September 2023 an undisclosed number of residents met…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-28 · tag F0657 — failed to keep the care plan current — pattern
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the provider failed to ensure resident care plans were updated to accurately reflect the current care needs of four of five sampled residents (2, 11, 31, and 189) including fall interventions, code status, and assist bars. Findings include: 1. Observation on [DATE] at 10:01 a.m. of resident 189's room revealed there were two fall mats on the floor and a twin-sized bed mattress up against a wall. Observation of resident 189 on the following dates and times revealed: *On [DATE] at 10:58 a.m. he had been standing with the right side of his body leaned up against the doorframe. *On [DATE] at 2:10 p.m. and again at 3:10 p.m. he was asleep in his bed that was in a low position with another bed mattress on the floor next to his bed. *On [DATE] at 11:20 a.m. he had been sitting on his bed with his back against the wall and his feet were rested on the fall mat that was on the floor next to his bed. *On [DATE] at 1:58 p.m. he had been resting in his bed on…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-28 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — pattern
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, record review, and interview, the provider failed to ensure a safe environment, free from potential accident hazards in the room of one of one sampled resident (32) with a history of multiple falls. Findings Include: 1. Observation on 2/26/24 at 11:22 a.m. of resident 32 while in his room revealed: *He had been asleep, seated in his wheelchair, with his feet on the floor, next to his bed, facing his recliner. *There were four areas of flooring around and his recliner that had peeled up and had visible underflooring. -Those areas ranged in size from approximately three inches by four inches to approximately five inches by six inches. *He moved his feet and revealed another area of exposed underflooring and flooring with peeled edges. *He then moved his wheelchair back and the wheel caught on one of the exposed edges. 2. Observation on 2/27/24 at 11:19 a.m. of resident 32's room revealed additional areas of peeled flooring and exposed underflooring beside his bed, in front of his recliner. 3. Review of resident 32's electronic medical record revealed: *He had…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · E2024-02-28 · tag F0761 — failed to label and store drugs safely — pattern
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, record review, and policy review, the provider failed to ensure controlled medications (drugs easily diverted by staff) were securely stored for one of one observed medication rooms. Findings include: 1. Observation and interview on 2/27/24 at 2:40 p.m. of the medication room with registered nurse (RN) K revealed: *The cupboard used to store controlled medications that were to have been destroyed was not locked and had several medications placed inside of it. *She stated the director of nursing (DON) B was the only one who had a key for that cupboard. *She immediately requested the DON B to the medication room. 2. Observation and interview on 2/27/24 at 2:44 p.m. with the DON B regarding the controlled medication cupboard revealed she: *Confirmed the cupboard was unlocked and had several controlled medications inside it. *Stated the last time she had accessed that cupboard was to put resident 195's bottle of morphine in it because it did not fit in the slot in the cupboard door. *A count of the medications inside that cupboard and it contained the…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Pharmacy Service Deficiencies · Deficient, Provider has date of correction
Show the remaining 10 citations
  • Potential for harm · Ecited before2024-02-28 · tag F0812 — failed to store, cook, and serve food safely — pattern
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the provider failed to ensure food items were appropriately stored in a safe and sanitary manner in one of one observed kitchen for the following: *One of one commercial refrigerator that contained food items that were not labeled, dated, or discarded by the use by date, and staff items were stored where resident food items were stored. *One of one upright freezer contained food items that were not labeled or dated. *One of two small chest freezers that did not have a functioning thermometer to ensure foods were stored at a safe temperature. *One of one commercial freezer contained food items that were not stored, labeled or dated. *Two of two containers of a food thickening product had scoops stored in them. *One of one container of powdered milk had a scoop stored in it. *Staff food items were being stored where resident food items were blended. Findings include: 1. Observation of the kitchen on 2/25/24 at 3:20 p.m. revealed: *A commercial refrigerator contained: -One opened container of half and half that had a use by date of…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Nutrition and Dietary Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Ecited before2024-02-28 · tag F0880 — failed to prevent and control infections — pattern
    Provide and implement an infection prevention and control program.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and policy review, the provider failed to ensure one of one whirlpool (WP) tub was cared for in a manner that maintained the quality of the WP tub's interior surface. Findings include: Observation on 2/27/24 at 1:50 p.m. of the shower room on the 100-hallway revealed: *The WP tub had: -Rust-colored areas on the interior bottom of the WP tub around the power jets. -Lime build-up and what appeared to have been grime covering the bottom one-fourth of the interior walls and extending from the waterspout to the drain. -Several areas of paint, on the edge of the WP tub, that were missing exposing the underlying material, the largest area measuring approximately two inches by one inch. *There was a scrub brush for cleaning the WP tub that had bristles that appeared frayed from over-use. Interview on 2/27/24 at 3:43 p.m. with registered nurse/infection control preventionist C regarding the WP tub revealed she: *Agreed the WP tub had lime build-up and what appeared to be grime on the interior walls. -She used her fingernail to scrape off an area of the grime.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Infection Control Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0584 — failed to keep a safe, clean, comfortable home — isolated
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, and record review, the provider failed to ensure a safe environment, free from potential accident hazards for all residents who may be at risk for falls or other injury. Findings include: 1. Observation on 2/27/24 at 9:47 a.m. in the dining room revealed: *The laminate flooring in the doorway in the area that transitioned from the front room to the back room had a patch of torn flooring. -That area was approximately three inches by fifteen inches long. -The edges were rough and raised and the underflooring was exposed. 2. Observation on 2/27/24 at 11:31 a.m. in the dining room revealed: *An unidentified dining room staff member had been pushing a metal cart towards the kitchen. *The cart had been unable to avoid the torn flooring and the wheel caught on the upward peeling edges. 3. Observation on 2/28/24 at 1:45 p.m. in the lobby revealed: *The carpeted flooring had a tear that extended from the front of the nurses' station into the 100 hallway over six feet long and approximately two to three inches wide. *Residents had to move through that area to…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Rights Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the provider failed to ensure a baseline care plan accurately reflected the resident's care needs for one of one sampled newly admitted resident (90). Findings include: 1. Observation and interview on 2/26/24 at 3:07 p.m. with resident 90 and his spouse revealed he had: *Recently been admitted following a hospital stay. *Was sitting in a wheelchair *Had a urinary catheter in place. *Had an open area to his heel and to his coccyx (tailbone) area. 2. Review of resident 90's medical record revealed: *He was admitted on [DATE]. *At the time of his admission, he had the following: -A blister on his heel and an open wound to his coccyx area. -A catheter was in place. -He used a wheelchair for mobility. 3. Review of resident 90's baseline care plan revealed it indicated: *He did not: -Have a catheter. -Use a wheelchair. -Have any current skin issues. *The Signatures of Staff Completing Baseline Care Plan area indicated it had been completed by…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · D2024-02-28 · tag F0661 — isolated
    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
    What the surveyor found here — the official record, unedited, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on closed medical record review and interview the provider failed to ensure one of one sampled resident's (37) closed record included a recapitulation (a summary of the resident's nursing home stay). Findings include: 1. Review of resident 37's closed medical record revealed: *She was admitted on [DATE]. *She was discharged to her home on [DATE]. *A discharge summary was completed. *There was no documented recapitulation of her stay. Interview on 2/28/24 at 5:31 p.m. with director of nursing B revealed: *Registered nurse/Minimum Data Set G was responsible for completing a discharge summary to include the recapitulation of a resident's stay when they discharged . *Her expectation was for the discharge summary to also include the recapitulation. *She confirmed there was no recapitulation of resident 37's stay in the facility. *There was no policy for a discharge summary or recapitulation of a resident's stay upon their discharge from the facility.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2024-02-28 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    Based on observation, interview, medical record review, and policy review, the provider failed to ensure one of five sampled residents (11) received benefits of use versus the risks of use for bilateral bed assist bars on his bed, had an informed consent signed, and had alternatives attempted before installation and use of those bilateral bed assist bars on his bed. Findings include: 1. Observation on 2/25/24 at 4:49 p.m. of resident 11's room revealed his bed had bilateral bed assist bars attached to the bed in the upright position. Observation and interview on 2/26/24 at 11:07 a.m. with resident 11 revealed: *He was admitted to the facility from a hospital two or three weeks ago. -He had broken a bone close to his tailbone from a fall at home. *The bilateral assist bars on his bed were in the up position. -He did not remember: --Receiving education on benefits of use versus the risk of use for those assist bars. --Signing an informed consent. Review of resident 11's medical record regarding the bilateral assist bars revealed: *There was no documented education for benefits of use…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-02 · tag F0655 — isolated
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on interview, record review, and policy review, the provider failed to ensure five of five newly admitted residents (9, 28, 32, 89, and 90) had a baseline care plan established and reviewed with the resident, their representative, or their responsible family member. Findings include: 1. Interview on 2/27/23 at 11:25 a.m. with resident 28 regarding her admission and baseline care plan revealed she had been here a couple of months, but she did not recall staff discussing with her the initial plan of care and services or receiving a summary of her baseline care plan. Review of resident 28's medical record revealed: *She had been admitted on [DATE]. *Her 1/12/23 brief interview for mental status (BIMS) score was a 15, meaning she was cognitively intact. *She required staff support to ensure all her care needs had been met. -Those care needs included transfers, dressing/undressing, personal hygiene, walking/moving, toileting, and repositioning in her bed. *Her baseline care plan had been started on 1/6/23.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-02 · tag F0657 — failed to keep the care plan current — isolated
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review the provider failed to ensure: *One of one sampled resident (28) and her family had the opportunity to participate in the plan of care process. *Care plans were reviewed and revised to ensure care needs were accurately reflected for 4 of 14 sampled residents (18, 21, 89, and 90). Findings include: 1. Interview on 2/27/23 at 11:25 a.m. with resident 28 revealed she could not remember attending a care conference to discuss her plan of care. Review of resident 28's medical record revealed: *She had been admitted on [DATE]. *She had good memory recall and could make her needs known. *There was no documentation that the resident or her representative had attended a care planning meeting since her admission to the facility. *There was no documentation that the resident or her representative had been invited or had refused to attend a care planning meeting since her admission to the facility. *Her paper chart had no care plan signature form indicating…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Resident Assessment and Care Planning Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-02 · tag F0689 — failed to keep residents free of avoidable accidents; supervise adequately — isolated
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Based on observation, interview, record review, and policy review, the provider failed to ensure interventions were in place and updated for one of one sampled resident (90) who had multiple falls from 2/11/23 through 2/20/23. Findings include: 1. Observation on 2/27/23 at 3:54 p.m. of resident 90 revealed: *He was confused and wandering in the hallway outside of his room. *His speech was garbled. *He could not answer questions when asked. *He did not appear to have any injuries or bruising. Review of resident 90's medical record revealed: *He was admitted on [DATE]. *He was unable to complete the BIMS due to his cognition. *His 2/16/23 Minimum Data Set assessment indicated he had short and long-term memory problems. *His diagnoses included: Alzheimer's disease, cellulitis of left upper limb, heart failure, anxiety disorder, and amnesia. *His 2/16/23 Fall Risk Assessment revealed he had a score of 14, indicating he was at high risk for falls. *He had a fall without injury on 2/11/23, 2/19/23, and 2/20/23. Review…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction
  • Potential for harm · Dcited before2023-03-02 · tag F0700 — isolated
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    What the surveyor found here — an excerpt from the official record, may be distressing

    NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY Interview on 3/2/23 at 12:44 p.m. with administrator A revealed she was unsure if other alternatives to side rails were tried prior to implementing side rails on the resident's beds. 5. Observation and interview on 2/27/23 at 11:38 a.m. with resident 28 revealed: *Assist bars on both sides of her bed and she used them to turn and reposition herself. *Resident 28 stated she did not recall having a discussion regarding the assist bars including the risks and benefits of having the assist bars on her bed. Review of resident 28's medical record revealed: *She had been admitted on [DATE]. *She had good memory recall and could make her needs known. *She had required one staff person's support to ensure all her needs had been met. -Those needs had included transfers, dressing/undressing, personal hygiene, walking/moving, toileting, and repositioning in her bed. *A 1/6/23 Bed Assist Bar Assessment paper form completed by social service designee (SSD) G containing the resident's son/power of attorney (POA) signature.…

    This is the beginning of the surveyor’s statement, cut to keep the page readable — the full 2567 continues past this point and often ends with the findings that matter most, such as whether an immediate jeopardy was removed before the surveyors left. The complete statement of deficiencies is a public record: request it from your state survey agency, or ask the home for its 2567 and plan of correction — it must make them available to residents and families.

    Quality of Life and Care Deficiencies · Deficient, Provider has date of correction

“Cited before” means this same F-tag appears on at least one other survey date in the record we hold — counting complaint investigations as well as standard surveys, with no time limit. It is our own read of the data, not CMS’s: CMS uses repeat deficiency as a formal term tied to consecutive standard surveys, and that is a narrower test than this one. A tag marked here may or may not meet it.

Worried about a resident here? There are three different people you can turn to, and they do different jobs:
  • Long-Term Care Ombudsman — a free, confidential advocate for the resident. They act only with the resident’s consent and work to resolve the problem. Find yours at theconsumervoice.org/get_help.
  • Adult Protective Services — the state agency that investigates suspected abuse, neglect, or exploitation of a vulnerable adult. Not sure of your state’s APS number? The federal Eldercare Locator will route you: 1-800-677-1116 or eldercare.acl.gov.
  • State survey agency — the regulator that licenses and inspects the home. Every state has an official nursing-home complaint line and most take complaints online; the Ombudsman or Eldercare Locator can connect you.
Not sure where to start, or need other help? Dial 2-1-1 for local resources — and if a call is hard or impossible for you, many local 211s also take a text (send your ZIP code to 898-211) or a web chat at 211.org; both vary by area, and 211.org will show what yours offers. Deaf or hard of hearing: dial 711 for the telecommunications relay service, then any number above. In an emergency, call 911.
It is illegal for a facility to retaliate against a resident or family for reporting a concern: federal law gives a resident the right to voice grievances — to the home or to any outside agency — without discrimination or reprisal (42 CFR §483.10(j)(1)). You may report anonymously.

Fines & penalties

No federal fines in the current CMS record.

Who owns this facility

Owner / managerTypeRoleSince
STROSCHEIN, CHADIndividualCONTRACTED MANAGING EMPLOYEE; CORPORATE DIRECTORsince 05/07/2024
CARING PROFESSIONALSOrganizationOPERATIONAL/MANAGERIAL CONTROLsince 07/01/2010

CMS files one row per role, so the 3 rows in the source record cover these 2 parties — each is shown once here with every role it holds. Nothing is omitted. The source lists no ownership percentage for any of them — PECOS records a share only for equity interests, not for board or management roles.

1 organizational owner listed — a facility can be part of a larger chain. CMS ownership data is known to under-report private-equity and REIT ties; treat as a starting point.

Follow the money — this home’s finances

Where a nursing home’s revenue comes from and where it goes — including money paid to companies under the same ownership. Most consumer sites never show this; we reproduce it straight from the Medicare cost report.

$3.5M
Net patient revenuemost recent cost report
-4.0%
Operating marginrevenue minus expenses
Who pays — share of resident-days
Medicaid 57%Medicare 10%Other / private 33%

Source: CMS Healthcare Provider Cost Reporting Information System (HCRIS), Medicare cost report Form CMS-2540 · fiscal year 2024. Facilities self-file these reports; figures are unaudited and a year or two behind. A home with no Medicare cost report on file shows no figures here.

Cost & finances

$279per resident / day
operating cost
$8,468per month
≈ monthly operating cost
$268per day
avg. revenue, all payers

Straight from this home’s Medicare cost report (CMS, FY2024). These are its operating economics — what it costs to run per resident-day and what it collects on average across Medicare, Medicaid, and private pay — not a private-pay quote. Your out-of-pocket cost depends on payer and room type, so ask the facility directly; a higher operating cost can reflect richer staffing or a sicker population. The cost-of-care planner shows regional benchmarks by care type.

What families pay in SD

Paying with Medicaid

This is a Medicare- and Medicaid-certified nursing home, so it can accept Medicaid for long-term care — like nearly all U.S. nursing homes. The private-pay figures below are what families without Medicaid pay; once a resident qualifies for Medicaid, out-of-pocket cost for covered nursing-home care is typically close to $0 (almost all of their income goes to the home as their share of the cost; they keep a small personal needs allowance — for clothing, haircuts, a phone — and Medicaid pays the rest). The amount of that allowance is set by each state. Confirm Medicaid-bed availability with the home, and see the South Dakota Medicaid page.

Typical monthly cost in South Dakota
$9,444/mo
Nursing home (semi-private)
$10,190/mo
Nursing home (private)
$4,900/mo
Assisted living

Median private-pay cost, CareScout (Genworth) 2025 Cost of Care Survey — a regional midpoint, not any single community’s rate. Private rooms and higher care levels cost more; ask for a current quote. Project your own in the cost-of-care planner.

Every figure above is reproduced from the CMS Provider Data Catalog (a public record), from the CMS extract processed 2026-08-01 — CMS provider number 435092. CMS refreshes its data monthly, and the star rating rests on the last standard inspection — dated 2025-05-08, which can lag current conditions. Staffing hours are CMS PBJ CY2026Q1 (Jan–Mar 2026). Check this record against the government’s own page for it: this home on Medicare Care Compare ↗ — the authoritative source, and the place to confirm anything here before you act on it. How we present it →

Not a government site. Eldercare Lens is not affiliated with, endorsed by, or authorized by the Centers for Medicare & Medicaid Services (CMS), Medicare, or any government agency. The star ratings, citations, and inspection wording on this page are reproduced from the public CMS record; the plain-English summaries, tiers, and comparisons around them are ours. We do not speak for CMS, and CMS has not reviewed this page. For the official record, go to Medicare Care Compare. How we’re funded →

Are you this operator? If the record here is out of date, or misses what you have since fixed, tell us and we will look: hello@eldercarelens.com. We reproduce the public CMS record and cannot change what it says — corrections to the underlying data go through CMS and your state survey agency — but we will correct anything we have got wrong about it, and we will say so on the page.

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